All language subtitles for Videoheaven.2025.en

To be or not to be.

That is the question.

Whether it is nobler in the
mind to suffer the slings

and arrows of outrageous fortune,

or to take arms against a sea of troubles

and by opposing end them.

This modern telling
of Hamlet depicts the character

as a sullen Gen Xer

who spends his time
making abstract video art.

He delivers the to be
or not to be soliloquy

while wandering the aisles
of a Blockbuster video store.

The store is nearly deserted,

and Hamlet does not look
closely at any of the films.

He has infinite choices in life

and here at the video
store of movies to rent,

but he cannot make a decision.

The video store is a place of hope,

and anxiety about the future.

It is a place where people
pass from one condition

into another, where their
minds wander at the same pace

as their bodies, browsing.

By the time "Hamlet" was
released in May of 2000,

there were over 20,000 video
stores in the United States,

5,000 of which were Blockbusters.

The year 2000 is a
midpoint in the lifespan

of the video store, roughly
halfway between its beginnings

in the late 1970's and its near extinction

by the late 2010's.

This 40 year cycle saw a rise and fall

where video stores became
as synonymous with films

as movie theaters had been for
the previous seven decades.

Every image from inside a store is from,

or about the past.

As a physical space,

the video store exists only in the past.

The only way to visit these stores now

is through their depictions on screen,

commonplace in American films and TV shows

from the mid 1980's to the early 2010's.

There's no obvious reason why video stores

are less frequently seen in foreign films,

perhaps because video stores
tend to traffic in the idea

of capital M movies.

And the idea of capital M movies
typically means Hollywood.

And enterprises of great
pitch and moment in this regard.

Their currents turn awry.

The to be or not
to be speech also ponders

the possibility of the afterlife.

This is the condition of the
video rental store today.

It has been nearly erased
from the landscape.

Looking at this scene now from the future,

we feel how it is haunted
by the eventual death

of the video store.

Video stores made distribution
of media a face-to-face,

hand-to-hand process, physically tangible,

concretely special and intimately social.

Moreover, these interactions
distributed ideas

and values about movies.

The taste values of individual
clerks become enmeshed

with the socially oriented
tastes of browsers and customers,

which would vary wildly
from store to store.

Depending on whether it was corporate,

or independently owned.

Not to mention the personal taste

and spending power of the owners.

You always bring 'em back like this.

I mean, I can usually figure people out.

I try to build up a character profile,

watching what customers take out.

The thing about you is,
there's no consistency.

I mean, look at these titles.

You got horror, drama,
comedy, even a bit of porn,

and you've taken most of
these out at least 20 times.

I'm in deep trouble folks.

They've started the video
revolution without me,

now I gotta play catch up.

Here I am, 750 hard earned bucks,

clutched firmly in my tight little paw.

I'm at a neighborhood video store,

typical of the ones

that are cropping up all over the country,

and in three minutes, you and
I are gonna get an education.

The first video rental stores appeared in 1977.

Shortly after Hollywood
films were first licensed

for release on magnetic tape.

Whereas there were only 1.9
million American households

with a VCR in 1980.

10 years later, they were 64.5 million,

a shift from about 2% of
the population to over 70.

They've become
one of the hottest items

of the 80's, and forecasters
say that by the end

of the year, one out of every four homes

in the U.S. will have a VCR.

Is it a fad or for real?

It's for real.

In 1985, video
stores had an average

of 2,395 videos.

People have to have a
minimum of a thousand titles.

This number increased to 3,600 in 1989,

by which point revenue from home video releases

had overtaken the theatrical box office.

All this competition may be
great for the VCR industry,

but it is starting to scare some others.

Specifically, the paid
television industry like HBO

and Cinemax are starting
to feel the effects

and so are the movie theaters.

Some have been forced
outta business as a result

of all the VCR viewership.

All of this
represents nothing less

than a profound change in the landscape

of American movie culture
over the course of the 1980's.

Because the video industry is booming,

the future of the movie
theater is not known,

but there are some who are not
giving it a very high rating.

By the 1990's

with video rental becoming
a standard practice,

corporate retail chains like Blockbuster,

Hollywood Video and Movie
Gallery standardized the space

and experience of the video store.

In contrast with the unregulated

and idiosyncratic aesthetic associated

with independent video stores,

chain stores were large, brightly lit,

had wide aisles and put videotapes,

not just the cover boxes on the shelves

throughout the store.

They did not offer adult videos,

nor did they rent VCRs,

providing instead a large
uncluttered, family friendly space

for the easy perusal of movies.

You know, we have a
lot of different movies

you might not have seen before.

Can I help you find
anything in particular?

Oh, thanks. I'll just look around.

I'm sure I'll find something.
- Okay.

Typically, each Blockbuster

would have around 10,000
tapes available for rent,

by far surpassing the holdings

of the average independently owned store.

I've never seen 10,000
tapes in one store.

There's so much kids stuff.

This number was cited frequently

in nearly every blockbuster
commercial of the era.

I mean, we have over 10,000 videos.

Wow.

Associating Blockbuster

in the average customer's mind

with near limitless selection.

Wow.
- Wow.

Wow!

♪ What a difference ♪

♪ Blockbuster Video ♪

Blockbuster commercials at this time

also leaned heavily into
their family friendly image.

♪ We're the blockbuster kids ♪

♪ And we're always up for fun ♪

This served to
further set the growing market

of corporate video rental stores apart

from whatever notions were previously held

of intimate mom and pop
stores of the 1980's.

Why is West Coast Video number one?

Today, we'll talk

to another famous West
Coast Video customer

to find out why he rents
movies from West Coast Video.

Video snatchers
have invaded your area.

They're coming to Queens of Long Island,

Royal Video Superstores grand opening.

By the end of the 1990's,

there were roughly 18,000 video stores,

a decline of over 30%
from a decade earlier.

Now you can rent all new releases

or anything else

for five days.
- Really?

Of these, Blockbuster had 5,000,

Hollywood Video had 1800
and Movie Gallery had 1300.

Additionally, well over
8,000 grocery stores

provided cheaply priced video rentals.

He's got a phone there anyway.

Somebody came in here,

and blew a good chunk of
Farrell Hovis’s brains

all over the video tape,

that's what happened.
- Come on.

We're DVD freaks.
- We're DVD crazy.

Freaks.
- We live our lives 1 DVD

at a time.

The arrival of DVD at the end

of the 90's shifted video consumption

and shopping habits away
from the video store,

diffusing movies throughout
the general retail landscape

into stores such as Best Buy and Walmart.

Greatly increasing the
geographic convenience

of movie shopping.

"Dental School."

Me and Veggie Dick
rented that shit in 1994,

but we never watched it
'cause we didn't have a VCR.

But now you could put it on
the shelf in the video store.

Oh yeah!

The video store closed 10 years ago.

It did?

This was the video store.

Unable to overhaul their stock

by repurchasing titles
they already held on VHS,

many independently owned
video stores began to close

during the late 1990's and early 2000's.

Subject to a financial dilemma

that larger chains did not face.

The video store has been an
onscreen mainstay of movies

and television for decades.

From the early 1980's to today,

when it's more a counterculture
emblem in period pieces.

We've seen all these comedies.

The horse which is the main expert.

We have to get a new one.

The video store
went from being mysterious

and dangerous, to representing
a broad, unremarkable part

of daily life.

"Cannibal Man."

Um.

Do you have the "Texas
Chainsaw Mascara?"

We watched them transform

from rarefied museums
of knowledge lorded over

by protective clerks,

to a commonly understood cinematic space.

"Free Willy" back yet?
- Still out.

People are pigs!

Sit on movies like they own them!

Freak.

As time passed,
we watched them get erased

from our lives and from our screens.

Depictions of video stores became dull,

mundane, and unremarkable.

Jack. Oh, Jack.

Can I help you?
- Get your loser ass away

from me!

I cannot believe I almost
sucked my dad's dick.

Desperate times call for
desperate measures, kid.

Just as VHS once gave way to DVD,

a new format emerged to once
again lose customers unwilling

to adapt and penalize
stores unable to upgrade.

See you, Joanna.

Just cover myself and sleep.

Slowly, video
stores scenes shrank,

both in duration and importance.

They became transitional spaces,

briefly occupied by the
characters, but unremarked upon.

♪ When he's out betrayin ♪

♪ You'll hear people sayin ♪

♪ Look out for the cheater ♪

And then they were gone.

Video stores have become unfamiliar,

as antiquated as a family
gathered around the radio,

or the sound of a dial up modem.

But unlike broadcast
signals in the internet,

the video store's brief existence

as a physical space has
evolved into nothing.

Every image from inside a video store

is from or about the past.

These spaces became extinct.

Current and future depictions

are set entirely in the past.

A small number of video stores still do

and always will exist, but for many of us,

our only opportunity to
visit a video store now

is to see one on screen.

In the mid 1970's,

the VCR appeared and like radio and TV

The price was extremely high

when they first came out.

Very unaffordable and only
you know the ones that really,

you know, wanted them as the toy

and to be the first one
on the block to get them,

but they were in the
neighborhood of 13 to $1,600.

♪ And on that night ♪

♪ I'm all alone ♪

♪ Watching the TV screen ♪

♪ And all at once, she appears to me ♪

♪ Girl of my dreams ♪

♪ I'm watching my video ♪

♪ I'm watching my video ♪

♪ Watching my video ♪

♪ It sure looks good to me ♪

♪ Video ♪

Videotape had existed as a means

for recording filmed
entertainment since 1956.

And by 1957 would be used

to present West Coast
broadcasts of live events.

Sony's Beta Max would appear in 1975,

bringing the promise of
transforming production

or viewing habits.

Now, some of the best
movies on television

aren't on television,
they're on Selectavision.

The four hour video
cassette recorder from RCA.

Because now you can buy
full length uncut movies

on cassettes, movies like
"Pat" and "Hello Dolly."

And lots more.

Hello.
- With Selectavision,

you can go to the movies at your house.

In 1978, 20th Century Fox

was the first major studio
to release its product

on video cassette.

Starting with such popular
titles as Patton, Mash,

and the French Connection.

In 1979, Paramount Pictures
formed a partnership

with the film developing
chain, Fotomat to rent

and sell their films on videotape,

thus solidifying the
relationship between home video

and the booming electronics retail market.

When can I pick up

the pictures?
- Thursday.

Thursday, okay, lemme
make a note of that.

By aligning itself
with the familiar routine

of dropping off film, which
necessitated a second visit

to pick up the prints,

the relationship between renting
movies and social routines

is already taking shape
around existing habits.

Before it became ubiquitous

in the American consumer consciousness,

the videotape was a locus of suspicion

and violence in movies.

With films in the early
80's exploiting its ability

to penetrate the minds and
even bodies of viewers.

Video as a recognizable consumer medium

was only about five years
old when the image of a tape

as sinister and evil was
imprinted on viewers' imaginations

in David Cronenberg's
1983 film, "Videodrome."

Running with a concept that
consumer electronics were coming

to occupy overly parasitic
and dangerous roles

in our lives and homes.

This was first seen in
1977's, "Demon Seed."

Is this an experiment, something?

I have extended
my consciousness to this house

by activating my terminal in the basement.

All electrical and mechanical systems here

are now under my control.

Okay, here we go.

At this point,

videotape was still regarded
largely as a professional tool.

However, Cronenberg was
able to create the notion

of tape as entity,

despite these tapes not
containing commercial films.

What is that wall behind her?

What is that clay?
- Yeah. Wet clay.

I think it's electrified.

Instead, they
capture elicit broadcasts,

transmitting images of such
extreme sex and violence

that they drive the viewer to
the brink of lust and madness.

Got any porno?

You serious?
- Yeah. Gets me in the mood.

What's this "Videodrome?"

Torture, murder.
- Sounds great.

For viewers in 1983,

the process of identifying
videotape with danger,

sexuality and violence had
already begun well before

the concept of easily accessible
video stores had become

a part of the retail landscape.

In the words of Eros Magazine,

"The Gone With the Wind of Adult Films."

"Holly Does Hollywood"
in a Hedonist Heaven."

The first onscreen
depiction of a video store

in a Hollywood film came
one year later in 1984

in Brian De Palma's "Body Double."

It is easy to imagine the
fervently cinephilic De Palma

being an early proponent of
video technology and ownership,

which seemed in 1984 as
the natural evolution

of consuming and possessing
the films you loved.

"Holly Does Hollywood,"

now playing at the X Cinema.

And for you home viewers,
you can pick it up right now

at Tower Records all night video sale.

Jake Scully enters
the Sunset Boulevard location

of Tower Video, searching for
a specific pornographic film

starring Holly Body with
whom he's growing obsessed.

Excuse me, do you have
"Holly Does Hollywood?"

Yeah, we do.
It's in our adult section.

Follow me.

On VHS?
- Yeah, VHS.

Whatever you want, half
inch, three quarter, beta.

The public space

of the video store had
not yet been familiarized

to the average viewer.

De Palma introduced audiences
to the very idea of them.

He created the template
that two subsequent decades

of video store interactions
on screen will follow.

First, the store is seen as an archive

of unfathomable death,

as evidenced by the
knowledgeable clerk offering

that they have the film in several,

albeit historically improbable
and unlikely formats.

Second, "Body Double"
presented the very notion

of video acquisition as
elicit, sexual and dangerous,

years away from the sanitized
safety of blockbuster video.

Here in the early 1980's, the
format is still the domain

of sex and violence.

The colorful moody lighting

of the Tower Video location
augments this feeling.

The store is atmospheric and alluring,

suggesting mystery and excitement

rather than bland consumerism.

"Videodrome" and "Body Double"
built upon videos beginnings

in the late 70's as a
technological advancement

for capturing images,
connecting consumption,

and production of movies
or images on videotape.

Hello, I was wondering
if you could help me.

Are you the company

that distributes "Holly Does Hollywood"?

Yes.

Both films
connected this production

to pornography rather than
say, family home movies,

or aspirations of
mainstream film production.

Pleasure to meet you.
- Stand over there.

I'm sorry. Mr. Chris...

You ready?
- Yeah.

Go ahead.

I like to watch.

"Disconnected"
also from 1984 features

the video store as an intrinsic
part of the social landscape

with a remarkable ease in casualness,

considering how relatively new they were.

What are you doing here?

Well, I was gonna call but
I decided to stop by instead

and well, frankly, I thought
the store opened up earlier

than it did.

The film presents
a video store as a place

of ordinary romantic fixation,

the same year "Body Double" treats it

as an entrance into the
underworld of pornography.

God, all these movies. Hmm.

You don't seem to have too
many porn films though.

Well, you got a lot of horror
and a lot of new stuff.

In "Disconnected"
when the character

of Franklin first visits the video store,

he makes casual observations
about the selection

while admitting that he
himself does not own a VCR.

He's there only to flirt with Alicia,

seemingly the store's lone employee.

However, his banter
reveals several key aspects

of video retail at this time.

You know, this is the
third store I was in today.

You weren't in the other two.

This tossed off
comment contextualizes

the abundance of video
rental stores in this town.

In 1985, more than half of
video store owners stated

that their nearest competition was less

than a quarter mile away and this level

of saturation held steady
throughout the rest of the decade.

His preference for foreign
films, and description

of the size of the subtitles on videotape

and seeming distaste for
horror are also in opposition

to nearly all other
depictions of video stores

in films of this era.

Hi.

Rather than the intended function

of a video rental store,
bringing a movie to the privacy

of one's own home, we see
here the first instance

of a trend that will remain ubiquitous

for the next two decades.

Bringing one's private life
and romantic entanglements

into the public space of the video store.

I thought... I was gonna get
something to eat and drink,

I thought maybe on my way I
could get some food for you.

How would that be?
- That's good.

Because I fear, you know,

you're in the store all by
yourself that, you know,

you probably have to
lock up the whole place

just to get something to eat.

What do you got new in porn?

Well, I have two binders at the end

of the counter.
- Fuck that list, honey,

just tell me what's new and hot.

You know what I mean.

Well, I can't tell you how they are.

I don't watch them.
- Yeah, sure, sure.

The way you look, I bet
you could be in 'em.

Excuse me?

Do you really think that's
appropriate behavior?

Who is this asshole?

Look, why don't you just
go, okay, just please.

Fuck this shit!

Psst! Psst!

The 1987 sketch
comedy omnibus film,

"Amazon Women on the Moon"
played the growing cultural

obsession with videotape for laughs.

Yeah.

Saturday night.

Yeah.

Ain't got a date?

In the segment video
date directed by John Landis,

a young man finds himself
inside a Tower Video

as brightly lit and accessible as the one

in "Body Double" is atmospheric.

The presence of a poster
for Russ Meyer's 1975 film,

"Super Vixens" nestled
between contemporary hits,

"Beverly Hills Cop" and "Ghostbusters"

would seem to be a sly joke

about the store's vast selection,

but for the fact that Meyer
himself appears moments later

as the sole clerk and proprietor.

The Lovelorn character is bestowed a tape,

ominously bearing his own
name from a wall full of them.

We are then shown that the
video in question contains

what appears to be an
inexplicably personalized

and interactive videotape.

The contents of which bestow
a pornographic fantasy

much like the videos of Holly Body

that Jake Scully obsesses
over in "Body Double."

You the best, Frank!

You dirty slut!

Frankie! What are you doing here?

I thought you were out of town.

That's what I wanted you to think,

and I expected a little
more from you, Ray.

Numerous arrests for pimping,

child pornography, drug
dealing, murder, no convictions.

Witnesses against Max have
a habit of disappearing.

He is a resident of Vegas, but when in LA,

he operates out of a video
rental store on the west side.

The video store's
identification with violence

is once again on display in 1987's,

"Death Wish 4: The Crackdown."

Charles Bronson's vigilante,
Paul Kiersey discovers

a drug racket operation in
the back of a video store,

perhaps chosen as a front
due to the consistent

and inconspicuous volume of
foot traffic it would see

on any given day.

The back of the video store
is wallpapered with posters,

and ephemera for other titles

from this film studio, Canon films

such as "Forced Testimony,"
"The Naked Face,"

the "Story of O Part 2,"

and "The Texas Chain Saw Massacre 2."

Their prominence on
screen is an early example

of synergy between a
studio producing a film,

and the video shown in the movie itself.

What do you want?
- You.

Hey, I didn't do nothing.

No, you just sell drugs to children.

Now, come on. It's a business man.

I'm only a supplier, you
know what I'm saying?

I mean, I don't make the kids use drugs,

it's their choice.

Additionally, Cannon's association

with precisely these types
of low budget genre films

further classifies the video
store as a space trafficking

in cheap thrills, sexuality and horror.

How many children have
you killed with this shit?

This relationship with horror

and the identity of the
video store as a captivating

and dangerous space continued
with "The Lost Boys."

Mom!
- But I know this is...

Sam, what are you doing with the bike...

Mom, listen, I gotta tell you something.

It's real important. Shhh!

Santa Carlas's crawling
with vampires, mom.

Excuse me.
- Mom, I'm serious.

As the 80's saw
precipitous increase of video

as a consumer format,

it evolved from complex
technology reserved for

and understood only by the savvy,

and became synonymous with
accessible entertainment.

Stop it right now, just stop it!

And whereas "Body Double"

with its Hitchcock homages
and pornographic imagery

was targeted at adults, the
sexualized teenage thrills

of "The Lost Boys" would more
sufficiently indoctrinate

the notion of video store
spaces into the imaginations

of younger viewers.

In "The Lost Boys," we
see the introduction

of video rentals into stores

whose primary focus was electronics.

Max's video store would certainly

have been one of the
thousands of electronic stores

to make space for videotapes.

As the medium gained traction,

and music scales began to dip.

A brightly lit store
resembling as much a club

as a retail space, with
vampires lurking about

makes this space alluring and dangerous.

Well, second thought.

I told you not to come in here anymore.

Wild kids.

Asparagus, basil.

In stark contrast
is another prominent trend

that began in the mid 1980's,

placing video rental displays
within grocery stores

and other established
routine-based locations.

Hey, Pete.
- Buster.

Answer me a couple of things.

If I can.

Do you have any new Paul Sheldon books?

To maximize convenience,

these displays would offer
only limited options,

typically focusing on new
releases and children's titles.

By the late 1980's, the video
store was no longer a novelty

in the retail landscape.

Beginning here and lasting

well into the 1990's,

video stores start to appear

in the background of films

without distinction or commentary.

As much a part of the neighborhood routine

as the supermarket or laundromat.

In 1992, "Lethal Weapon
3" shows that at least

in the Valley, independent
store, Odyssey video

can exist directly across the
street from a blockbuster.

However, the video store,

no matter how commonplace it
became continued to be seen

as a site of danger and transgression.

I'm going to the movie.

Two films produced in 1989,

but not released until 1991
extended this representation

into a new decade.

Are your kids
renting a movie this weekend?

Horror films like these are
the most popular choice.

Graphic orgies of blood and violence.

And they watch 15 murders
in an hour and a half.

Children mesmerized.

I like the gore.

Concurrent with
the Satanic panic crusade

against heavy metal music,

the American media took to
familiar fear mongering tactics

regarding the rising
popularity of horror films.

VCR Horrors.

Half of American households

now have video cassette
recorders, and for many children,

they're a ticket to R-rated gore

that the kids are too
young to see at the movies.

So do you know what your
children are watching?

Well, parents and psychologists
are very concerned,

and tonight Bob Brown will show us why.

Two films seem to have
provided the impetus

for productions to become
more and more explicit.

The first was "Night of
the Living Dead" in 1968,

and the second was the 1974 release

of "Texas Chain Saw Massacre."

Each was made for less than $200,000

and they reportedly have
grossed more than $50 million

a piece.

"Texas Chain Saw Massacre" and its sequel,

"Texas Chain Saw Massacre 2"

are still two of the biggest hits

in the video rental market.

It is the explosion of that
video rental market that fuels

the modern horror films.

Kids get the movies
from the horror section

of the video store.

Most of the violent movies are rated R,

and aren't supposed to be seen
unless you're 17 years old.

Others are made directly on videotape

and bypass the rating system altogether.

One such film centralizes

the relationship between
renting horror movies

and customer's relationships to them,

1987's "Video Violence."

"Video Violence" is a low
budget shot on video horror film

that takes up a dialogue
with similar movies.

The film was directed by Gary Cohen,

who owned a video store in the 1980's.

Cohen has said he made the
movie because he was intrigued

by the odd logic of his renters

for whom violence was acceptable,

but nudity and sexuality unacceptable,

particularly for children.

What's the rating on this?

Huh?
- The rating, what is it?

Oh, it's probably written on there. R.

Oh, is that for nudity?

I really don't know,

but I doubt it's for nudity.

It's probably for all the violence.

Oh, good.

Okay, then I'll take it.

The kids can watch it.

Additionally, he noticed

that some very low budget
shot on video horror films

were popular among his clientele.

"Video Violence" depicts a man

who has moved from New York
City to Frenchtown, New Jersey

to open a video store.

I'm Joanna Barker, I am
visiting my aunt and uncle

for a short vacation and I
thought I'd like to rent a movie.

They're club members
and I have their card.

The narrative is
striking for several reasons.

As a time capsule of video
store logistics in the 1980's,

for its examination of media
infrastructures of the era,

and for its duplicitous
positioning of video

as a dangerous technology,

functioning as exactly what
it sets out to satirize.

What's the matter?
- Nothing. Nothing.

You just threw us. That's all.

I mean, you're the first
person in ages to ask

for a comedy rather than a slasher film.

The film implicitly
remarks upon the explosion

of new video stores in the late 1980's,

as well as the wild proliferation

of low budget horror videos
the market help facilitate.

How are you today?

Get something for you?

You got that chain saw movie?

I'll get it.

Directed by a video store owner,

"Video Violence" serves
as an insider's record

of the uneven dispersal of
media technology during the era.

Everyone who comes in here has had a VCR

for at least a year or so,
and the nearest rental store

is about 15 miles away.

I guess they were just happy

to tape off a cable.

What cable?

Ain't no cable in Frenchtown

and the reception's for shit too,

and they don't allow any
of those satellite dishes.

This expresses that
the filmmakers were conscious

of the limited use of VCRs at the time,

particularly in more remote locations.

This moment dramatizes how
video rental was tangled up

in a much wider media infrastructure,

comprising many different technologies

and modes of distribution.

Here, these are on time.

One of the
reasons the video store

within the diegesis of "Video
Violence" is successful

is that movies on tape did
not have to compete with TV,

cable, or satellite in the region.

This is weird.

I don't think

that's one of your tapes.
- Let me see.

Yeah, you're right. This isn't a rental.

They must have left my tape in the machine

and returned one of their
their blank cassettes instead.

It happens. Put it aside.

They'll realize their
mistake and be back in later.

You wanna watch it?

Shit, Howard, it ain't
gonna be easy to cut

with his hands tied up like this.

Holy shit.

This looks very, very real,

Look, man, that is real.

That guy getting cut up is Reggie Hobbs.

He's a frigging postmaster.

As the movie
continues, it becomes clear

that some local townspeople
are making snuff videos

and the owner and his wife
get embroiled in solving

the mystery of who is
committing the murders.

The movie reveals that
in fact, the entire town

is engaged in the production
and consumption of the snuff.

Released one year after "Video Violence,"

1988's "Remote Control" is the culmination

of the decades trend that video stores

and obsessive video consumption
will result in experiences

that mirror, for better or worse

the tapes consumers are watching.

Instead of adult fantasy or
slasher inspired violence,

the film tells a story in which videotapes

of a 1950's science fiction
film are distributed by aliens

as a means of brainwashing humans.

The video store in "Remote
Control" is located

inside the lobby of a
closed movie theater,

signaling that as early
as 1988 video was becoming

the dominant means of movie consumption.

Cosmo, stop stackin’

and help me set this display up, will you?

The store boasts
a massive advertisement

for the brainwashing tape
known as "Remote Control."

Though exaggerated, the display reflects

the increasing marketing
techniques of distributors

and video stores.

All right.

Yeah.
- "Remote Control."

This sales guy comes
in here the other day,

he's handing out sample cassettes free

if you run this display.

So I took two and we get
a mirror out of the deal.

"In Remote Control,"

the promotional display becomes nefarious,

turning a common site that you
might see in any video store

into something sinister.

Come on, Cosmo.

Don't crack up on me now, huh?

Come on.

The young man discovers
an evil alien plot and

must race against time to save mankind

from self-destruction.

Aliens. That's what was
controlling the woman in the movie.

Like "Disconnected,"
the film accurately depicts

that at this time, not
far from most video stores

is another video store.

That guy handing out sample
cassettes must have given 'em

to other stores.

Where's the nearest video store?

Satellite Video on Arsley Road.

Having vanquished the
threat from their own store,

the characters have to visit
all the other video stores

in town to make sure no other copies

of "Remote Control" are circulating.

Cosmo, Cosmo, Cosmo, come on.

Get down!

You too!

What's that display doing there?

Why did you aim it at my eyes?

I'm sorry, but you're
gonna have to get away

from the counter.

Oh, don't worry. It's not a holdup.

I'm the manager, eat shit and die!

The spectacle
and cinematic reality

of the videotapes themselves upend

the previously mundane existence

of the characters,

suggesting that the
tape you decide to rent,

be it pornography,
horror, or science fiction

will have an immediate and
overt influence on your life.

Meta textual commentary that plays

with a relationship between tapes rented

and violence befalling the
characters also features

in the shot on super
eight millimeter film,

"The Dead Next Door."

Ultimately, no film better represents

the shifting video retail landscape

at the close of the 1980's
and the dawn of the 1990's

than Troma Entertainment's,

"The Toxic Avenger Part III:

The Last Temptation of Toxie."

Drop those video cassettes,

or I'll blow your brains out!

Released in November, 1989,

the film is both a summation
of the independent ethos

that defined Troma throughout the 80's

and a stunningly accurate forecast

of the corporate takeover
of the video store industry

that will define the 90's.

There's too much variety in this store.

Now that this is a company town,

you're all gonna rent
company tapes, right?

No!
- That's right.

From now on, only the top 20
video tapes will be available

in this store.

The top five, "The Apocalypse"
self improvement tapes

from Apocalypse Inc.

But we like variety.

We like having a lot of choices.

We don't want just top 20.

We like those movies from Troma!

Screw Troma movies!

When a New York
City based chemical company

called Apocalypse Inc moves

to take over Tromaville New Jersey,

there outlandish goons
enact plans to strip

the town of its individuality,

forcing the corporate
agenda on the townspeople

and specifically their video store.

Tear it up!

Many of the posters hanging above

the store's tapes advertise
other Troma releases

such as "Combat Shock," "Troma's War,"

"Class of Newcomb High,"
"Redneck Zombies,"

and the first "Toxic Avenger" film.

But if this seems like a bit
of sly self-referential winking

on behalf of Troma's founder

and this film's
co-director, Lloyd Kaufman,

the next decade will see
Troma posters decorating

the walls of video stores
and mainstream films,

and television to almost
an astonishing degree.

Whether it's "Femme Fontaine: Killer Babe for the CIA"

being subconsciously

introduced to teenage viewers

of a broadcast television drama.

A shelf with many Troma
films categorized as classics

in a subversive comedy.

"The Toxic Avenger" himself
being used as shorthand

for a budding psychopath's
desensitization to violence

in a European art film.

Troma release "Evil Clutch"
being used as window dressing

to represent disreputable
Times Square style exploitation

in an early 90's Hollywood action comedy.

Or "Tromeo and Juliet" being
featured in a mainstream

as mainstream gets summer blockbuster.

It's all stopped up,

so you're gonna have to pee in the si-

You still think I'm paranoid?

Yeah.

As time progressed,

Troma Entertainment was
consistently front and center,

wherever movies used video
stores and film exhibition

to talk about themselves.

However, here at the end of
the 1980's, these heavies

from Apocalypse Inc literally destroy

the store's eclectic selection in favor

of homogenous offerings
from the major studios,

anticipating how Troma films will be seen

as esoteric rather than
mainstream adjacent

as they would've been throughout

the less regulated video store era

that is now coming to a close.

Yeah!

The gleeful destruction

of this store was in 1989 a
comedic set piece with little

or no broader meaning.

However, looking back on it now,

what was once farce has become tragedy.

Toxie, the character thus
represents an independent company.

He is literally Troma's mascot

and an independent video store,

such as the one in which
this scene takes place,

fighting what is soon
to be a losing battle

against the Blockbusters of the world.

Whose total dominance of
the video rental landscape

will reach its apex in the 1990's.

People of "Tromaville,"

"The Toxic Avenger's"
back better than ever.

Toxic Avenger's back.

He's a real man.
- Yeah, he is.

Thank you. Thank you, Toxic.

You saved us.

Yeah, but it was a rough day,

even for a hideously deformed creature

of superhuman size and strength.

What a mensch.

From the late
1980's through the 1990's

due to the increased
prominence of chain stores,

video stores caught up with
theaters as a primary location

of movie culture in America,

whereas there were only 94
blockbuster locations in 1987.

By 1991, there were over 1600
stores operating in 44 states.

Volume eight of "Police Woman"

is missing 11 seconds off its end credits.

Anybody else complained about it?

No one else has ever rented it.

It's American history.

Throughout the 90's,

blockbuster status as the
industry leader allowed it

to explore further non-video
based business endeavors.

Each year, thousands of
children are reported missing

and there's something you can do now

to help safeguard your child

just in case the unthinkable happens.

It's called Kidprint,
and here's how it works.

Throughout the month of June,

bring your child in a blank video tape

into your local blockbuster video store.

Blockbuster will tape
your child free of charge,

and you'll have the tape for safekeeping.

Police say, this can be a
vital tool in the search

for missing children.

Contact your local blockbuster video

to learn more about Kidprint.

Its growth and expansion

were of constant interest.

Suddenly, a new retail empire existed

where there had been nothing.

It took video stores just
over a decade to achieve

what took cinemas more
than half a century.

Proliferation of identical
impersonal chains

that replaced unique local and
one of a kind establishments.

I need this fucking stupid bullshit job,

like I need to get my fucking head torn off.

Video Update

is continuing its unbelievable
deal for you every Tuesday

throughout the holiday season.

The 1990's
witnessed the standardization

of the video store space
in terms of architecture,

the large clean store
design of corporate chains.

Geography as corporate chains
became the norm in many parts

of the country and taste,
with a large number

of Hollywood movies and lack
of imagination and marketing.

♪ Come see the difference ♪

♪ At Nature Video ♪

Its here. They got it.

They have lots and lots
of kids stuff for us.

One of
the largest selections,

32 different categories.

See it.

This alteration in
video store culture occurred

in the context of an
explosion and standardization

of retail spaces more
broadly in the 1990's.

The book world was overtaken at this time

by superstores such as Borders,

and Barnes and Noble.

Like Blockbuster, these
enormous well organized stores

appealed to customer's desire for options.

As depicted on screen during these years,

the video stores shifted from
a place of forbidden knowledge

into a space as normalized as bookstores.

Now, to depict a video store on screen

was to portray familiar and
even mundane behavior in spaces.

This is a great movie.

Ah, this is a bad, bad movie.

They're all bad movies.

Every movie in this store is a bad movie.

Throughout the 1990's and beyond,

representations of video stores
became intrinsically linked

to socially awkward interactions,
either romantic courtship

or undesirable encounters.

These encounters took on various forms,

many featuring rude, irritating,
or unhelpful employees.

This frustration was now commonplace,

creating and solidifying stereotypes

of video store employees
that have outlasted

the stores themselves.

You put your mom down

as a reference.
- Yeah. Why not?

She's like super well respected.

You're such a dingus.

Just to be clear, we
weren't fired, you know,

The mall burned down and like
killed a bunch of people.

Thanks for sharing. Didn't know.

Nearly as common,

especially in the medium of television

are encounters tied to romantic failure.

Look, you're gonna have to help me out here

because I only have three.

I can help with that.
- Oh my God.

Richard?

Video stores were used

to suggest the excitement, romance,

and drama of the cinema as opposed

to the mundane experience of browsing.

Oh yes. "Wuthering Heights."

Kathy, Kathy, my wild sweet.

Okay. No, Kathy.

How about, how about...

Oh, excuse me.

How about Katie?

Katie?
- "The Way We Were."

Oh, "See ya, Hubbell,".
-Right.

And then what does he say?

What does he say?

"See you, Katie."
- Right.

Because video
stores were defined primarily

by renting, the tapes must
be returned to the store.

They circulate home into
the viewer's private lives

before getting pulled back,

but this circulation
creates potential conflict.

Being in public at the
video store it seems

was a cause for concern.

You're welcome.

In this way, the
video rental experience

took on a significance
that extended beyond

the video stores themselves.

Don't you hate that.

Come all the way down here
yourself to the store,

wait patiently, and then somebody

who calls in from home gets
preferential treatment.

I can help the next person in line.

It accords with an
uneasiness people might feel

while shopping in public.

We may run into someone
we don't wanna see.

We may be judged or
ridiculed for our tastes.

We seek satisfaction,

but worry that our
desires will not be met.

Don't even think about it!

I'm looking for "How Green Was My Valley."

Huh?

It is a beautifully
acted depiction of life

in a small town in Wales.

It won five Academy awards.

It's a classic.
- Oh.

Well, this is a shot in the dark,

but you might try looking
in the classics section.

This problem
is repeatedly dramatized

through scenes where
characters have unexpected

or unpleasant interactions,

which are in part driven by
an eruption of private issues

into public space.

How about this one, Amelia?

Bugs that latch onto people's flesh

and make their insides explode, sure.

You don't like those kind of movies?

I love 'em if they're well done.

In "Walking and Talking",

the character, Amelia, rents a
movie while chatting amiably

with a scruffy clerk name Bill.

After several interactions,

some of which involve movies,
he asks her on a date.

They clearly have different tastes,

and although she feels awkward about it,

she agrees to go out with him,

which leads to him spending
the night at her apartment.

Hi, it's me.

Oh, I guess you're still out with the...

What is his name, anyway?

You always just call him the ugly guy.

God, I can't believe
you're still out with him.

Does this mean he'll give
you free video rentals?

After he avoids her,

the only place she can reliably find him

is behind the counter.

Hi, Bill.
- Hi. How you doing?

Fine. I was wondering, do
you have "Jaws" in stock?

Yeah, I think so.

I haven't seen you around.

Where you been?

You haven't rented lately.

The moment is awkward,

in part because the many
other customers are caught up

in an unwelcome emotional scene.

Rented lately. Are you crazy?

I had sex with you two weeks ago

and now you're asking me
why I haven't rented lately!

I don't know.

I didn't know what to say.

How about, how about
why haven't you called me?

How about that?

I was busy, okay.
- Fine.

In these exchanges,

the video store facilitates a movement

from a casual transaction
of cash for entertainment

to a romantic encounter
to something more serious

than either party had intended.

Suggesting that the video store

is a place mandating
casualness and nothing more.

What is it that you want, buddy?

Your company. The
pleasure of your company.

I want your input on video rentals.

I stand there for hours,

I can't pick anything out.

Yes, I was standing
over there by that desk.

No, you were sitting in the chair,

but suddenly you started
walking toward me very slowly,

very slowly.

The interplay between
film literate characters

espousing knowledge as a means of flirting

quickly became a staple of video store interaction.

Oh.
- Oh, I'm so sorry.

Oh, I'm sorry. You take it.
- No, no, no, that's okay.

You take it.

Are you sure?
- You know what?

You're not gonna like it.

It's got a twist

and you'll see it coming from a mile away.

And how would you know what I like?

I know movies and women.

Really?
- Mhm-hmm.

Okay. Well then why don't you tell me

what I want.

"The Lady Vanishes."
- Mhm-hmm.

Why is that?

Well, firstly, you can never
go wrong with Hitchcock ever.

It's got comedy, drama, romance.

It's a thriller.

It's classy, but not stuffy,

and it's a little obscure.

So if you haven't seen it,

you’ll thank me for introducing you to it.

If you have, you'll know
what a good choice it was.

Well, I have seen it

and it is a really

good choice.
- Mhm-hmm.

However, not as good as "Rebecca"

and "Notorious," "Vertigo"

or pretty much any of his
films from 1960 to 1972.

In fact, it's sort of a second tier title.

The possibilities
of creating romance

by bonding over cinema,
specifically acclaimed

and classic films move video
store's image on screen

toward bastions of film history

and away from seeming like
esoteric specialty stores.

This image remained an onscreen
cliche right up to the point

at which these spaces were
no longer a relevant part

of the retail landscape.

The script for "This Means
War" was nearly a decade old

when it went into production,

which explains the incongruous appearance

of a massive sprawling
video store as late as 2012.

An HMV Megastore location doubles

for the mom and pop sounding Vick’s Video,

suggesting the type of
scene more common in films

from an earlier era.

Are you gonna rent that?

Yeah. Yeah.
- Definitely.

Two seemingly charming
singles might wanna rent

the same tape, in this case,
"Breakfast at Tiffany's."

Just holding it in your hands.

No, no, I'm definitely...

I mean, I'm definitely
gonna rent this one.

I'll give you it.

You want this one?

No, I came for that one.

It's a great movie.

Excuse me.

Hey, how you doing?
- Hi.

Look, you know what, I was thinking,

I was thinking if you
want the video that badly,

why don't you give me your phone number

and then when I finish
watching it tonight,

no, I can give you a call
and then maybe bring it over.

These characters later engage

in a romance, then separate
and near the end of the film,

come together again in
the same video store.

Wow, hi.

How you been?

How have you been?

You know, I've been better.

You know, I called you,

I called you a couple times.
- Yeah I know.

I never heard back from you.

I've been meaning to call you back.

Yeah, but you just, what?

Never got around to it.

Although a romance
originates in a video store,

it ends without classical
Hollywood closure.

While the video store makes
a chance encounter possible,

it nevertheless leads
to frustrated desires.

Why do you have to come from that place?

You know what I mean?

You think I wanna go home and snuggle,

and read subtitles and
watching black and white?

The guy sucks blood.
- Can we ever go

to a goddamn video store without getting

into an argument?
- Not as long

as you have such shitty taste in movies.

I don't have shitty taste in movies.

How can you not appreciate
German expressionism?

I love German expressionism.

Right.
- What I don't like

is what you turn into when
you watch that damn movie.

You start getting all fixated on death,

like, I'm gonna die. You're gonna die.

The cat's gonna die.

Everybody's gonna die.
- Fine. Fine.

You watch your stupid titty movie.

I'll watch my death movie.

You return yours. I'll return mine.

I'd like to rent
"Breakfast at Tiffany's."

This is out.

Someone has it.
- Out, oh no,

I've been to four other places.

You're the only ones that have had it.

Well, I can put her on
reserve for you if you'd like.

Maybe we could call them

and ask them to return it.

Seinfeld made use of the location

in several episodes.

Reveling as always in social awkwardness and humiliation.

Hey, what do you know?

Look at that. A lesbian sighting.

My lucky day.

They're so fascinating. Why is that?

'Cause they don't want us.

You gotta respect that.

Oh my god, it's Susan.

But what do we do?

George.
- Susan.

Hi.
- Hi.

Watching characters
engage in the very behavior

that we ourselves may
frequently experience

while renting a videotape became ingrained

into our way of watching
movies and television.

"Seinfeld" acknowledges
the world of choice,

possibility, and consumption.

While as a network sitcom
acting as an antithesis

to the physical experience of
journeying to a video store

and selecting a film.

These films and shows from the past

are forever reaching out to the future.

The real one they were
moving toward in the time

of their production and now to the one

that we know no longer exists.

Starting in the early 1990's,

video stores on screen
became spaces for film

and television to talk about itself.

I need to rent "The English Patient."

May I suggest to you a movie

that does not completely blow?

No, because it was on cable last night

and put the baby to sleep.

In fact, it's the only thing
that's put the baby to sleep

because the baby never sleeps.

And if the baby doesn't
sleep, then I don't sleep.

And if I don't sleep, I
get angry, I get irritable

and I no longer maintain
my sunny disposition.

So Pacey, if you have even the
slightest bit of human decency

you will rent this movie to me immediately,

and bring 181 minutes of peace

in my otherwise wretched life.

The esoteric representations

of the video store in the
1980's have faded away,

replaced by an acknowledgement
of video stores

as a regular part of our lives.

"The Holiday" connects the
video store to media production,

in this case with official
movie production culture

in Hollywood.

In the film, a British woman
named Iris goes to Los Angeles

for a vacation.

Renting the house of a
movie trailer editor,

Iris ecstatically
discovers the house's owner

has a veritable archive of DVDs.

Iris later develops a friendship

with a film composer named Miles,

a development which promotes the fantasy

that everybody proximal to Hollywood works

or has worked in the movie business.

At Blockbuster, they pick out
a movie to watch together,

indicating that despite
the library of options

she has at home, the experience
of browsing in public

is always more appealing
as it leaves open a variety

of dramatic possibilities.

Have you seen this?

Oh, "Chariots of Fire," loved it.

Such a great score by Vangelis.

He took electronic scores to a new level.

It was groundbreaking. I'm
gonna test you on this later.

Okay. "Driving Miss Daisy," Hans.

Very unexpected.

Do you remember how great it was?

It's sassy.

Miles thus enters the
video store with an abundance

of previous viewing experiences.

He is a former spectator whose
knowledge of movies guides

the couple through the aisles
and from shelf to shelf.

The film also offers a range
of possibilities to the viewers

of "The Holiday" itself.

We might be as steeped in
film experience as Miles,

in which case we can recognize the humor

in his rendition of the songs.

If we are a novice as Iris,

then we might read this performance

as a series of advertisements

for future viewing
experiences we could have.

♪ Where have you gone Joe Dimaggio ♪

I bet you didn't know that
was all written for the movie.

It was a score, technically.

I did know that one.
- Can't go anywhere.

The humor of this scene requires

that viewers at least know
that Dustin Hoffman starred

in the earlier film.

And that in a place like Los Angeles,

video culture exists side by
side with production culture.

Perhaps just as the video store serves

as a commercial archive for
film texts from different eras,

Los Angeles houses many of these figures

who are not frozen in time,
but continue to consume

and love films.

The scene closes

with typical video store
frustration however,

when Miles sees his girlfriend
passing the store outside

with another man.

What?

Once again, the video store leads

to surprising, negative
social interactions.

Quick, where are the
Schwarzenegger films?

Foreign films are in the back.

Hoffman's
appearance alongside a DVD

of "The Graduate" is one in a long line

of video stores appearing on screen

to provide meta textual
commentary on the intersection

of home videos and cinema.

Specifically, the movies are
talking about themselves.

It isn't possible.

What's not possible.

He's fantastic, this is
his best performance ever.

But that was you.

You were in that movie!

You are in a movie?

Yes. It was called,
"The Girl of My Dreams."

It starred you.

As a matter of fact,

we had this very romantic scene together.

To fully understand

how video stores were depicted on screen,

increasingly required that
the viewer had knowledge

of other movies.

The store we see in "Last Action
Hero" is called Acme Video,

but it is in every way a Blockbuster,

from the blue and yellow
color scheme to the font.

The elegant alluring camera
movement down the aisles,

which are absurdly festooned

with an improbable amount of lights,

declare the video store as glitzy,

and exciting as a cinema,
and every bit its equal.

Posters for "Boys in The Hood,"

"Bram Stoker's Dracula,"

and a "League of Their Own"

all come courtesy of "Last
Action Hero's" studio,

Columbia Pictures pulling a move

from the Canon Films playbook.

The protagonist, Danny is
shocked to come upon a standee

for "Terminator 2: Judgment Day,"

starring Sylvester Stallone.

Connecting this moment to the comparable standee glimpse

briefly in "The Lost World: Jurassic Park,"

which advertises a
fictitious Schwarzenegger

starring King Lear film,
which itself connects

to "Last Action Heroes"
nearly identical joke

of an adaptation of "Hamlet"
starring Schwarzenegger proxy,

Jack Slater.

To be or not to be.

Not to be.

A gag that itself anticipates

our Blockbuster browsing Hamlet.

All of which circles back,

not to a desolate moody Blockbuster,

but to the preposterously glamorized store

in "Last Action Hero."

To be or not to be, to
rent or not to rent.

Highbrow, lowbrow and on and on.

On the way out, Danny
observes that the clerk is

Way too attractive to be
working at a video store.

Coming as the character
does from the real world,

that is to say our own,

he expects to find a no less cliche clerk

so frequently depicted on
screen, a cinephile nerd,

such as the one scene in
Kirk Wong's, "The Big Hit."

Here's your fucking tape back!

Ah! Let's see here.

Ooh, late charges.

Oh mama, what's this!

Tape's not rewound.

Oh, that's gonna cost you!

You know I'm taking
a lot of shit from you!

I put up with your high
prices, your lousy selection,

and your rude phone calls.
- Sorry about that.

I just want to tell you

one thing.
- What?

I will never, ever rent tapes

from this store again,
you snotty little...

I'ma finish what I
started, mother fucker.

Like "Last Action Hero,"

"The Big Hit" presents a video store

of immaculately production
designed opulence,

the likes of which could only
exist in a Hollywood film.

The film was produced by
Columbia subsidiary TriStar,

which explains the prominent poster

for that same studio's "Godzilla" remake,

which in an unusual bit
of anticipatory marketing

was released in theaters one
month after "The Big Hit."

In much the same way that
video stores on screen used

the characters longing for romantic films

to actualize romance in their lives,

"The Big Hit" places the hapless clerk

in the middle of the melee,
suggesting the possibility

that as with "Last Action
Hero," cinephiles are likely

to be thrown out of their
own humdrum existence

and into what resembles
or is a scene in a movie.

The sequence features a display,

declaring one of the other characters

as the number one customer
of the month adult section.

Thus carrying on the tradition
of the private being made,

in this case, comedically
and absurdly public.

Not to mention the tradition of posters

for Troma films being
staples of video store decor.

"The Big Hit" brings
things full circle back

to the late 80's with larger
than life advertisements

for "Sgt. Kabukiman
NYPD," "Tromeo and Juliet",

and of course "The
Toxic Avenger Part II."

Why this store has a
massive display of posters

for Troma films from roughly a decade ago

alongside contemporary
films is never addressed.

By 1998, it didn't need to be.

Video stores simply made sense.

Their categories, their aesthetic,

and the unpredictable but
generally undesirable interactions

that took place within needed
no further explanation.

Well, ain't that a bitch?

They were everywhere.

They were a part of our lives,

and it seemed as though
they always would be.

Can you rent this?
- Absolutely not.

Go pick out something
from the children's section.

Those movies suck.
- Watch your language.

A report from
1989 found that nearly 70%

of all video stores carried adult titles

with the exception of family
video and movie gallery.

Corporate stores refused to carry them.

These movies are almost
always held in a section,

proverbially known as the back room.

No, I guess that's it.

Ah. Yep, that's it.

I'll just take this.

Whatever the kid's getting.

This area might be
separated by a curtain or a door

and a sign reading, "Adults Only,"

or forbidding those under
the age of 18 from entering.

"Bi Bi Guys", featuring
Curious Geordie.

Interesting choice.

Does the wife know you're
looking into your options?

I got the...

Had the wrong box by accident.

Oh, right.
- Would you mind exchanging

that for me for something?

You know, whatever.

Anything you get your hands on, you know.

So then you want something..?
- That's non-bi.

It'll be like you work here.

What am I qualified to do?

Within the
heavily categorized world

of the video store, the back
room is a space of private

and guarded knowledge.

There are at least three
characteristics of the back room

that make it remarkable.

I am being totally serious.
- Are you joking around?

No, I am not joking around.

First, as it
is located in a special,

semi hidden space, the back
room attempts to provide privacy

in public and thereby indicates
ambivalence toward the genre

of videos located there.

Ooh, this looks good.

Gets really good reviews.

Time and again,
the back room on screen

is depicted to both normalize
adult films and acknowledge

the semi elicit feelings
that browsers may have

in this section.

This video store, your video store boasts

the largest collection of adult videos

in all of northern Louisiana.

Leave it to humans to
make sex this depressing.

You're welcome to put your
own stamp on it, of course,

but I wouldn't change it too much.

Humans love their porn.

Second, pornographic materials

are commonly organized

into their own highly specific categories.

Although there will also be a
comparably sized new releases

wall within the section.

I can't tell the difference.

Well, what do you want?
- Anything.

But you have a preference
in terms of content.

Like women and women or men and men.

The fuck are you insinuating?

I don't know your preferences,

I'm only trying to help you here, Oscar.

26 unrelated categories except for X,

which has its own room.

Finally, back
rooms are remarkable

in terms of the revenue they generate.

How about adult movies?

Because corporate chains

would not carry such material,

independent stores relied on this section

as a mark of distinction.

Accordingly, we are left with the notion

that any depiction of a
backroom or adult video section

is taking place within a
non-corporate, independent

and autonomously run video store.

And you will not find a back room

in our video store.

No.
- No.

No, no, that filth is better
left to the Sin Cities.

I'd like to rent this tape.

Sofia Ludens, huh?

You know it?

You get arrested for
watching this stuff.

Yeah.
- No.

Pornos, man, what do you expect?

What rents here more than anything else. The adult stuff, right?

Mhm-hmm.

Right. I think you'd be
a little more discerning

about the type of stuff you carry.

China.

Well, I guess I like to watch videos.

Well, you see right there.

Have you ever thought about
working in a video store

or even owning one?

No. Hm.

Yeah. Hmm.

Hmm.

Oh yeah, that's the stuff.

Bride's head's going to
get revisited tonight, baby.

No.

Where would "Cuffs and Collars" be?

Action Adventure. Action
Comedy, Action Action?

Make a left.
- Okay.

Today I am here more for someone.

Do you know what I'm saying?

Did you wanna rent a porno movie?

No. I mean, yes.

With Blockbuster
and other corporate chains

not offering adult titles,

the ubiquity of their
depiction on screens,

specifically in mainstream entertainment

is all the more striking.

Porn is a $12
billion industry in annual sales.

In all likelihood,

the average viewer would have
only a passing familiarity

with the backroom, perhaps
limited only to gazing

at its mysterious barrier.

And yet over and over pornography
became one of the central

characteristics of the
video store on screen.

The emergence of this as
a common dramatic beat

throughout the 1990's and
into the 2000's would extend

the ways the video store had
already been used as a site

of different forms of public humiliation.

I thought it was you.

Mom.
- I was just dropping

by with the wedding snaps.

I tell you that photographer
should be sacked.

He made me look like a thug.

A thug in lilac.

Anything good?
- No, no.

There's a lady who needs your copy

of "Georgie's Bush."

"Georgie's Bush."

Do you have any?

Do you have any Cookie Tushala movies?

I'll check. We're probably all out.

Is that Katie Collins?

Hi.
- Hi, Katie.

As the video store
became commonplace, the curation

of private viewing experiences
would increasingly take place

in the presence of pornography,

or at least peripheral to it.

Does Ryan know you're here?

Wait till he hears who we
saw renting, "Vagina Town."

Thanks.
- It's a classic.

Jack.
- Yeah.

I was noticing a lot of these tapes

look like they've been used.

What's the deal?

Are you moving from another location?

No. Bought 500 tapes
from a guy in New York.

Said his store was going out of business,

wanted to unload his stock.

I argued him down to two grand in cash.

Five bucks a tape. That's great.

The direct to
video erotic thriller,

"Double Cross" features a
protagonist getting a fresh start

in a new town by opening up a video store,

which he explains in
endearingly precise detail.

I hope you left him
all the porno titles.

No. Kept them.

It isn't long
before his curatorial choices

bring unwanted attention
from local law enforcement.

Hi, can I help you?

Are you Jack Connelly?

Conealy, what can I do for you?

You can load up your
crates of porno movies back

in your car and get your
ass out of the valley.

You know, Melissa,

these are actually X-ray glasses.

Really?

I could see a freckle

on that girl's right breast.

Jack! Maybe you can get
away with that kind of talk

in New York, but this is a small town.

Oh.

As the romantic tension

of the film builds beyond mere flirtation,

this erotically charged moment
makes good on the promise

of private lives being put
on public display within

and because of the video store.

Jack! Jack, have you had breakfast yet?

"Double Cross"
shows that adult sexuality

can infiltrate the video store
if invited in via a healthy

and often remarked upon
selection of pornography.

But it is unusually for
depictions of video stores

entirely unconcerned
with movies themselves.

No specific films are ever
cited by the characters.

Despite the frequent
references to pornography,

we never see if those videos
are kept in a back room,

or where they're kept at all.

I can't believe you broke a cop's nose.

I told you, you shouldn't
have kept those porno titles.

Yeah, you're probably right.

I'm gonna get some ice on this.

Jack, do you like pizza?
- Of course, I'm American,

aren't I?

It's our national food, pepperoni.

"Roadhouse," "Road to Hong Kong." "Road to Rio."

"RoboCop," "RoboCop," "RoboCop."

There's no "RoboCop 2."
- Somebody rented it.

Anxieties of the
private made public as related

to sexual activity occasionally manifest

as an amateur pornographic home movie made

by the characters,
accidentally being returned

to the video store in place of
the intended commercial VHS.

We're looking for "RoboCop 2."

It's out.
- Could you tell us

who rented it?

Why?
- Because I need to see it.

Why?
- What do you mean why?

Because, because, because she...

You know what happened?

She saw the first one,

and then inadvertently
she saw the third one.

So until she sees the second one,

she's hanging.
- Sorry.

Okay, can I just ask you...
- What are you doing?

Nothing.
- I'll have to ask you

not to do that.

As the language of video stores

on screen became mostly
a tool for films talking

to themselves about cinema,

then the incorporation
of the back room extends

that dialogue to the one
form of theatrical cinema

that was fully eradicated by the invention

of home video, pornography
and adult features.

Excuse me. What movie is this?

What movie is this?

Have you been living in
a cardboard box, lady?

No, I'm from Utah.
- Oh, I'm sorry.

So let's talk about the future.

Let's talk about what video
means to this industry,

and let's talk about how
all of us, not one of us,

how all of us are gonna profit.

Fears about videotape

destroying theatrical exhibition

were by the 1990's irrelevant.

The video industry,

specifically the video
rental industry had learned

how to exist in symbiosis
with theatrical exhibition,

aligning with it rather
than supplanting it.

Such was not the case for pornography

where public exhibition was
quickly made all but extinct

when challenged by new notions
of at-home consumption.

I got the connection to the equipment

and the mail order distribution.

Not to mention those kids out there

who are hot fucking
action to the max Jack.

This is the future.

Video tape tells the truth.

Fictionalized scenes showing

the efforts one had to go
through to obtain pornography

in the slim window between
theatrical exhibition

and the internet are now
the only way of knowing

that such a thing ever existed at all.

Thus, the presence of pornography,

the brutal collision of public and private

is an exaggeration of
the awkwardness and shame

that according to movies and
television was unavoidable

when visiting the video store.

Do you always rent adult
titles with your daughter in tow

or is this the first time?

Excuse me.
- Well, when you rent porn,

do you usually do it with family around

or is this like a, you
know, special occasion?

Do I have to answer this?

I'm a grad student.

I'm writing a thesis
paper, A Bird in the Hand,

the family man and the
pornographic fixation.

Movies and TV
shows would have you believe

that the video store was the domain

of humiliation and mishaps.

So there is no greater shame
than summoning up the courage

to rent a pornographic movie, only to face

the final gauntlet of an invasive clerk

or an accidental encounter
with someone you know.

♪ No one can fill me up the way you do ♪

♪ I'm hooked on ♪

♪ Come on now ♪

♪ I need a hit ♪

♪ I need a fix of you ♪

♪ I need to breathe you in ♪

♪ Come on ♪

♪ Be my oxygen ♪

Perhaps the most confounding idea

to be gleaned in retrospect

is the way in which mainstream primetime television dealt

with the notion of video stores stocking pornography.

Broadcast at family friendly times,

these shows made the curious decision

to both depict pornography
as common and accessible

while never failing to
also portray the idea

of actually renting it as
shameful or humiliating.

Excuse me. We're gonna
be here for a while,

so why don't you just go back there.

Yep. We're not judging.

An extremely 1990's
paradox wherein adults

are interested in sexuality
but unwilling to admit it.

In fact, it's preferable to
make a mockery of yourself

rather than simply admit that you rent

and enjoy pornography.

Oh my God.
- That's Phoebe.

Where did you get that?

Well, down at the adult
video place on Bleeker.

And I saw Joey was about to go in,

so I ran in ahead of him to surprise him

and then I pretended that I
didn't know he was in there.

I don't believe you've seen this.

Oh, lovely.
- Yeah.

What do you think their parents think?

So what's your son
doing now, Dr. Stevens?

Oh, he's a public fornicator.

Pornography at
this time was packaged

in oversized boxes, and the
appearance of one as an object

of fascination and mockery on "Seinfeld"

is both anomalous for the show,

but typical for the culture of the time.

This video store keeps its
adult titles out in the open,

directly behind foreign and adventure.

Something seldom done and
virtually never shown on screen.

Jerry holding up a big box
porno tape on Must See TV

is in retrospect, fascinating.

His dismissal and lambasting

of it however was much more common.

What these films and TV shows
watched by millions of people

are saying is that adult
videos and adult sexuality

are the domain of the
undesirable and perverted.

If you visit a video
store to rent pornography,

you will most likely run

into the last person you want to see

and regret your decision.

Over and over again the viewer
is being told, don't do it.

Taking a walk on the wild side.

Oh.

Hey, little boy,

are you lost?

Donna?
- Having fun.

Why? You wanna have fun with me?

I don't think so.
- Are you sure?

Ew, this is disgusting. Come on.

Donna.

Donna Martin, is that you?

Hi, Father Chris,
- Look at this.

You're all grown up now.

Yep. 18.

We see on primetime
television a contradiction

that is central to attempting
to understand the morality

of the 1990's.

Video stores are everywhere.

You visit them frequently,
they're full of pornography,

but it's not there for you,

it's there for someone else.

Time and time again throughout the 1990's

and into the 2000's, interactions
at video stores were shown

as unpleasant,
embarrassing, and pointless.

If by some miracle you were able

to find the movie you wanted,

avoid unwanted encounters
with former paramours

and not be seen demonstrating
a healthy interest

in adult sexuality, there
was still one more hurdle

to clear.

The self-appointed enforcer of the rules,

the arbiter of taste, the final
frustration one must endure

before completing this
humiliating, awkward,

disappointing trip to the video store,

the rude, unhelpful clerk.

Hey, close your eyes when you pass

the adult section!

Cosmo, let's shut this stuff off

and go home.

Throughout the 1990's,

the video store became
a common, normalized

and unremarkable location
within the retail landscape.

The bastion of the
store's archival depths,

its frustrations, its
humiliations and its human touch

was the video clerk.

Hey, did your girlfriend like the movie?

Liked it? Dude, she loved it.

It was the best fucking
love story she's ever seen.

I mean, she liked it so much,

she got on her knees and proposed to me.

Congratulations. When's the big day?

Dude, I wanted to get
some, not get married.

Anyway, I told her I
wasn't ready for that yet,

so she broke up with me.

Sorry to hear that.

Hey, you know Forrest Hump just came in.

What about "Riding Miss Daisy?"

As time went on,

the video store became a launching pad

for more acceptable passions,

namely film production.

It's pretty clear, Vinny's
not here for his love

for retail, Vinny's actually here

because he wants to be the
next Quentin Tarantino.

You know what? I have
a feeling I'm on my way.

Oh, I see you, film fans.

This is Quentin Tarantino.

Why are you here today

in this particular video store?

Well, because I used to
work at this video store

for five years.

I was behind the counter
charging people late fees,

recommending movies and stuff.

And now as everything's
kind of come full circle,

because my movies come out on video,

and this is the opening day,

and so I'm here to send it off.

Two former video
clerks emerged in the 90's

as acclaimed independent filmmakers,

forever defining the stereotype,

but only one of these directors
rendered the experiences

of video clerk life on screen.

Are either one of these any good?

Sir?
- What?

Are either one of these any good?

I don't watch movies.

Clerks appeared
as easy stereotypes.

Clerks became a consistent
and recognizable part

of the video store routine.

Behind the counter or
walking through the aisles,

we all knew this person and what they did.

In many cases, clerks were assholes.

Well, what about these two?
- Oh, they suck.

These are the same two movies!

You weren't paying any attention.

No, I wasn't.

I don't think your
manager would appreciate!

I don't appreciate your ruse, ma'am.

I beg your pardon.
- Your ruse.

Your cunning attempt to trick me.

Sometimes this was
because they simply didn't know

what they were doing
or didn't care at all.

At other times though,
clerks were unhelpful

because they knew too much.

Clerks were crucial
aspect of the video store

because they helped change movie culture,

and they did this because
of the way they interacted

with movies and other people.

Like any retail worker,
the video clerk engaged

in social interactions.

But video clerks were different

because movies are different.

Hey, you're not allowed

to rent here anymore!
- Yeah.

Shopping for
videos required taste,

and the clerk was expected to
have some knowledge of movies

and tastes of their own.

You know who I can do without?

I can do without the
people in the video store.

Which ones?
- All of them.

What would you get for a 6-year-old boy

who chronically wets his bed?

So do you have any new movies in?

Do you have that one with
that guy who was in that movie

that was out last year?

They never rent quality flicks.

They always pick the most
intellectually devoid movie

on the racks.

Ooh, "Navy Seals."

It's like in order to join,

they have to have an IQ
less than their shoe size.

These were spaces of interaction.

At the video store, movie
tastes were declared

and defined through an
overtly social process.

In so many movies, this
appeared as a conflict.

Do you sell videotapes?
- Yeah.

What are you looking for?

"Happy Scrappy: Hero Pup."
- One second.

I'm on the phone with the
distribution house now.

Lemme make sure they got it.

Okay. What's it called again?

"Happy Scrappy: Hero Pup."

Happy scrappy.
- She loves it.

Obviously.

Yeah. Hi, this is RST Video calling.

Customer number 4352.

I'd like to place an order.

Okay, I need one each
of the following tapes,

"Whispers in The Wind,"

"To Each His Own," "Put It
Where It Doesn't Belong."

"My Pipes Need Cleaning."

"All Tit Fucking Volume Eight."

I Need Your Cock."

"Ass Worshiping Rimjobbers."

"My Cunt and Eight Shafts." "Come Clean."

"Cum Gargling Naked Sluts."

"Cum Buns 3."

"Cuming in Socks."

"Come On Eileen."

"Huge Black Cocks with Pearly White Cum."

"Girls who Crave Cock."

"Girls who Crave Cunt."

"Men Alone II: The K-Y Connection."

"Pink Pussy Lips."

Oh yeah, and "All Holes
Filled with Hard Cock".

Yep. Oh, wait a minute.

What was that called again?

The video clerk stood between you

and the movie you wanted to watch,

and they could cause trouble
if they didn't wanna help.

Haven't you had enough
violence, Chip Sutton,

turn that filth off.

Sorry, ma'am.

Do you have the musical, "Annie?"

Sure do.

Did you bring back "Ghost Dad?"

There you go.

I just love Bill Cosby pictures.

Ms. Jensen, I've told you,

you have to rewind the
tapes before returning 'em.

Oh!

Clerks could
be shown as unhelpful

and disinterested in cultivating

a pleasant transactional experience,

but they were seldom depicted as dumb.

What's that Werewolf
movie with ET's mom in it?

"The Howling", Horror, straight ahead.

Okay, thanks.

They appear
frustrated, resentful,

and arrogant, which is all the more ironic

because they are working
in such a humble setting.

I got just what you
need right here, boys.

Best tape in the whole damn store.

"Smokey and the Bandit." Huh.

Who's in that?

Burton Leon Reynolds Jr's in that boys.

Burton Leon Reynolds Jr.

Get out.

You can't have this...

Go home!

Get your raggedy little Steven
Seagal loving asses out here.

Who's in this? Burt Reynolds.

These snob
clerks were everywhere,

making humor and creating discomfort out

of unnecessarily frustrating
shopping experiences.

Clerks seem like silly know-it-alls.

Whatever knowledge and taste
they have becomes a handicap.

Hey, do you have "The Verdict?"

I hear it's very good.

Mm. "Verdict."

Who's in that?
- You know Paul Newman?

Yes. It's right above your right hand.

"The Verdict."

There you go.
- Great.

I don't know if you're gonna like it.

It's too predictable.

You realize halfway through
he is gonna win the case.

No surprises.

Well, now I know how it ends,

so I guess I don't have to rent it.

All right, all right.
- That one.

Thank you very much.
- I'm sorry.

I rented this movie
on your recommendation.

It's nothing but a lame story

with a lot of lesbian sex scenes.

And you didn't like it.

I watched it with my parents!

It was very uncomfortable.

Come on, it's kind of hot.
- No, it's not.

All right, I'm sorry.

Gonna tell you what I'm
gonna recommend this,

"Haunted Slumber Party."

It's actually a pretty decent film.

No lesbian sex scenes?
- I think there's two.

You're a pig.

♪ Never guessed got this good ♪

♪ Really didn't think it could ♪

♪ Do it again ♪

Excuse me. Hello?

Excuse me.

What's up?
- Hi.

Okay. Of these two,

which would be good for me

and you know, if I was
watching alone with a girl?

Yeah, there you go.

"When Harry Met Sally."

Could you maintain a rod

and watch Billy Crystal at the same time?

Nah. Don't feel bad. No one can.

Clerks had to recommend movies,

which was a complex process.

The clerk had to assess
the person before them

to grasp their tastes and desires.

The clerk had to make
a judgment based on his

or her own tastes and knowledge
about this customer's needs.

I can tell you're under a lot of change

and stress right now.

Really?
- You're having trouble

sleeping.
- Yeah. How'd you know?

Your hair.
- My hair?

I mean, it's beautiful.

Maybe a little brittle,

but that's probably from your diet

or maybe it's from, forgive
me for saying what's happening

in your heart.

And what's happening

in my heart?
- Not enough.

I'm sorry.

I say what's on my mind
too much. I'm stupid.

I'm Callum. Bye.
- I'm Lorna.

Bye Callum.

Hey, you wanna go out with me sometime?

Okay.

You take out a lot of videos.
- Do I?

You should join our video addicts club.

It's for people who take
out too many videos.

Too many.
- Oh, you know a lot.

Get a dollar off every new release.

Do you wanna go out with me?

You know, on a date?

You're Green, right?

You do the special effects makeup?

Yeah. How'd you know that?

Well, I was going over the register

and I asked Miss Kenny,
who this Green guy was

who rented "Mutation Mountain"
six times with exact change,

and then she told me your story.

What's your story?
- I don't know.

I'm Angevin. Angevin Duvet.

Tastes connect people,

and can even make them fall in love.

In the video store,

taste could become an erotic force.

Excuse me, I'm looking for "Solaris"

or "Solaris", I think it's Tarkovsky.

Yeah, I think you're right.

You know your movie's playing

at the Mercer tomorrow night?
- Yeah.

I'm renting it for after,

just, you know, in case I miss something.

Don't worry, you're gonna do fine.

Excuse me.

Just remember, a
celebration of human values

and the power of love in a hostile

or indifferent universe,
he'll eat it up.

Who?
- This guy's

in film school, right?

Your date. He's undergrad.

He has some Elmore Leonard thing on 16.

he did summer after high school

that he's very touchy about.

How am I doing?

You're freaking me out.

And then Vicki laughed,

and it wasn't like a
cheap fake laugh either.

it was like...

It was a real genuine laugh.

Of course she laughed, Robin.

It's my muppet joke. It's hilarious.

My point is that Vicki laughed,

and everything was just
like it was perfect.

Taste represents
where we come from

and where we want to go.

Taste is a marker of
our class, our gender,

our age, and our education.

Going into the video store
meant declaring yourself

by declaring your taste in movies,

your appreciation for classical films

and your intellectual ability

to cultivate your own
understanding of them,

and the video clerk was the
one who judged everything.

Oh, I think I found our morning movie.

"Dr. Zhivago."

Ah, you know, I don't do double VHS.

But it's about doomed love.

Oh, that's relatable.
- Precisely.

Also, Julie Christie
is bonkers hot in this,

like, seriously, the
most beautiful creature

I have ever seen in my life.

To this day, the stereotype

of the video clerk remains
understandable and vivid

to modern audiences.

They are the most lasting
representational artifact

of video stores.

In order to fully understand
the impact video stores had,

we must understand who populated them,

and created the experiences
that brought customers

to a bountiful world of choices
and later pushed them away

due to excessive fees
and personal humiliation.

What are you returning?
- "Rochelle, Rochelle."

Oh, "Rochelle, Rochelle."

A young girl’s strange, erotic journey

from Milan to Minsk.
- Yeah.

That'll be 3.49.

3.49. It says 1.49.

Well, you didn't rewind it.

There's a $2 charge for not rewinding.

There's no signs here.

This is an outrage.

What?
- George, don't give him

any money for that.

It'll cost you less to
keep it another day,

rewind it and bring it back tomorrow.

Don't give them the satisfaction.

I'm not giving you the satisfaction.

I'm gonna watch it again.

How could that hurt.

On screen and in reality,

the video store is a
safe haven for the nerd

of the 80's and 90's
where possessing an excess

of useless knowledge becomes an asset.

Excuse me. I was wondering,

do you have any Baby Jane Hudson films here.

Blanche Hudson. I'm sorry. I wish we did.

You remember them?

Sure I do. Northern Outpost.

There was a whole series of outpost films.

Trail Through the Pine,

no Trail Through the Trees.

Okay, that's "Friday the 13th."

"Friday the 13th Part 2."

"Friday the 13th Part 3,"

"Friday the 13th Part 4"

and "Friday the 13th Part 5."

These guardians of
movie culture are permitted

to lord over their hard one domains,

being pains in the ass
to their hearts content.

The modern equivalent

of the eternally shushing
fuddy duddy librarian.

Hello there, Quentin.

I'm wondering how long to order a copy

of "The Shakiest Gun in The West."

That'd be about six to eight weeks, man.

Oh. Oh, that's bad.

Well, maybe we can order a copy

from the guy who ordered it from you.

Yes, yes. May we have his name,

address and telephone number?

Dude, what I got like
federal felony written

across my forehead or something?

What's that?

The complications of clerk interaction

were often shown as a given.

Without them, there's no
drama or conflict to the part

of the video store visit after
you've made your selection,

and therefore, no reason to
show a character checking out.

Scenes could end after the movie
is selected from the shelf,

but winnowing down thousands of options

to a single selection
is only half the battle.

Movie watching is a pleasure,

but the clerk is there to
thwart the customer by judgment,

rudeness or utter indifference.

I forgot my card at home,

but I think my number is 6247.

You forgot your card?
- I might have lost it.

You lost your card?
- I might have.

Was it temporary

or laminated?
- Laminated.

That's a permanent card.

You lost a permanent card.

You can just get me a new card, Kirk.

Fine. But I hope you
understand the gravity

of the situation here.
- I'm trying to grasp it.

I mean, these cards are agreements.

It's an agreement between you

and the Stars Hollow Video Store stating

that you will take care of your card,

that you'll honor your card,

that you'll be very,
very nice to your card.

No, no, no, no, no.

Chip, our mother is Charles Manson.

By the 90's,
the established archetype

of the nerd was given
new lifeblood with a rise

of alternative culture, slackerdom

and emerging forms of clerks
being romantic, aloof, and cool

rather than strictly hostile nerds,

angry at the society that shuns them.

As time moves on, a second
mode of clerk emerges.

One who cannot even be bothered to judge

or care about the customer at all.

This one gets taken out a lot.

Is it any good?

I wouldn't be able

to tell you.
- Why not?

I never watch these things.

Then how do you know what to recommend?

Well, I don't.

People check out the covers
and take what they want.

Unspoken in the
relationship between clerk

and customer is the knowledge
that the patron has access

to movies in other ways.

Likely they possess
videotapes of their own,

could catch a movie on cable

or go see a film in the theater.

Their choice to rent a movie

that they presumably have
not seen yet is bold.

It is the clerk's role in this
sacred transaction to protect

and defend the sanctity
of the movies themselves.

The clerk is not only free
to pass judgment or attempt

to steer the customer
to a superior option,

it is their right to do so.

That one, that will do.

That will be funny.
And then the scary one.

Scary one, and funny one.

Oh.

Excuse me.

Can you help me?

I'm in an absolute loss.

I've been looking for over an
hour and I'm losing my mind.

What I'm in the mood for

is sort of a Katharine Hepburny
Cary Granty kind of thing.

Nothing heavy. I couldn't take heavy.

No. Something zany.

I'm looking for something zany.

With all these
fraught interactions,

the movies would seem to
be saying that video stores

are unpleasant to visit.

An incongruous notion if you
presume that the screenwriters

and filmmakers were cinephiles
and video store regulars.

On the radio, you know the
guy, he says, hey, forgive me.

You have
willingly entered a space

beyond your control,

a privilege you are quite
literally paying for

and willingly subjecting yourself to.

"Ordinary Peoples."

It's kind of a big titty,
spread cheeky kind of thing.

Video stores
required a membership

in order to rent movies.

This equated the exclusivity
of your store of choice

with other businesses
such as gyms or libraries,

which would render its
clientele card carrying members.

Alright. All right.

Took me a little while, right?

But I went to the whole joint. Here it is.

First, when you get to the entrance,

you gotta show a membership
card to this runner, right?

Yeah. It's like a video club.

So how do we do this though?

Well, first we'll have you sign out

an official membership card there.

Sign that if you would.

We'll have that laminated
for you right here.

Perry, would you like to
laminate Ms. Sinclair's card?

Oh yeah.

This will last you for a year,

after which you have the
option to renew if you wish

at a membership discount.

Yeah, but not for free, right?

Yeah.

Yeah. You get 10 videos.

Free.
- Free.

Yeah. Only the first 10.

Free or discounted
rentals offered as a bonus

for signing up were common.

In pledging yourself to the store,

you became more than
an anonymous customer.

As it was cost prohibitive
to join multiple stores,

this aligned customers with one store,

even if there were others
nearby to choose from.

The Fisher King, a Tristar
production visualizes

this club mentality by having
Video Stop exclusively stocked

with the company's own popular

red trimmed, identically typefaced,
RCA Columbia videotapes.

However, the Lydia character
offers a familiar refrain

to denizens of video stores.

I don't like horror movies.

Once again,
suggesting that the genre

is inextricable from the video store.

And oh.
- Have you got

any Ethel Merman?
- Ethel Merman.

Oh, she's...

We're all out of Ethel Merman.

What a gyp.
- That sucks.

Another familiar setback,

this scene with its back room
visible behind the characters,

but never mentioned collapses

various stereotypical video store tropes,

both internal and external.

The store's categorization
is idiosyncratic and precise,

yet the vagaries of corporate
product placement suggest

that it is possible to offer new releases,

foreign films, horror and musicals,

all from within the RCA
Columbia TriStar video library,

encouraging the viewer
to seek these videos,

and create a library of their own

in order to avoid experiencing
Lydia's disappointment.

This is a scene as much
about the particularities,

and selection of the store
as it is the personal lives

of the characters.

In a world where
nothing is what it seems,

in a time of uncertainty,

the future is about to be placed.

Hello. Welcome to Masterpiece Video.

How may I help you this afternoon, sir.

I'm looking for a copy
of "8 1/2"

Is that a new release, sir?

No, it's the classic Italian film.

Glimpses of activity
inside the video store

became colored as
negative and unfulfilling

with failures arising
for a variety of reasons.

Hello, how are you young
ladies this afternoon?

May I help you find a
particular masterpiece movie?

No.
- Yes. Here it is.

"Nine and a Half Weeks"
with Mickey Rourke.

That would be in the erotic drama section.

No, not "Nine and a Half,"

"8 1/2"

The Fellini film.

If the use of video stores

as a primary location
in films and television

for nearly two decades
had acclimated viewers

to seeing relatable and
familiar experiences.

Instead, they now projected
outwardly heightened

and fictional narratives about antagonism,

stress and disappointment.

Look, I'll explain this to you again.

You bring the tape back late,

you have to pay a late fee.

One thing's got nothing
to do with the other.

That is such bullshit!

It broke halfway through!

The frequency with
which such problems occurred

on screen was without
question an exaggerated

and false narrative, designed
to create story conflict

where it was needed.

Though essentially good natured,

these scenes enacted a subconscious attack

on the joys of video renting.

The litany of humiliations awaiting you

at the video store knew no end.

Zach, do you have
"Dr. Giggles" letterbox.

Insane doctors right next

to "Interesting Failures."
- Yes.

Aha. This bastard
wasn't kind, didn't rewind

and now, Mr, you’ll get fined.

The increasing
negativity with which the task

of simply obtaining a movie
to watch at home was depicted

began to beg the question,
is it even worth it?

The protector of culture
and art is permitted

to be an outsized figure.

They are the obstructor or the
possessor of needed wisdom,

not the hero.

Clerks are eccentric and don't dress well,

or take good care of themselves.

By showing what's wrong with them,

we can reinforce what is normal.

You've got a delinquent

“Mystic Pizza”.
- Whatever.

See, you're shocked.

They'd have to invent
a section for my movie.

That'll be cool, huh?

When I make my movie and
it comes out on video,

you and I can see who rents it.

We could probably sit here
and watch it on the TV.

So you plan on still working here

even after you make a motion picture?

True. I may not be here then.

Oh, can you believe "The
Departed" was nominated

for best picture?

It doesn't even make sense.

I'm so glad to hear
somebody else say that.

I was beginning to feel like
the only person in the world

who thought it sucked.

You are the only person in the world

who thought it sucked!

But you're right. It didn't make sense,

it made dollars.

As in $120 million domestic box office,

making it Martin Scorsese's
biggest hit ever.

So yeah, I guess a couple people liked it.

Idiots!

Fortunately, these
interactions tended to be brief,

with escape to the safety of
one's couch mere minutes away.

Excuse me. Do you work here?

Yeah.
- Have you ever seen

this film, "The Country Doctor"

with Andy Griffith and Sandy Duncan?

"The Country Doctor,"

that's my favorite.

Excuse me, can I rent this?

NO!

What do you want to rent that for?

That’s, that’s, that’s garbage.

We got, we got so many, we got so many

scary, violent, awful movies.

What do you want to get that for?

That’s ridiculous.

Just calm down.

I’m not gonna calm down.

I’m not!

I saw “Memento” not too long ago.

God, talk about confusing.

The movie didn't make any sense.

It was all in the wrong order.

I know that movie is totally weird.

Huh, yeah. It's like Godard said,

a movie should have a
beginning, middle, and end,

but not necessarily in that order.

Who?
- Godard.

Jean-Luc Godard, one of
the founding fathers

of the French New Wave movement.

Who do you think inspired
Tarantino and Hal Hartley?

How can you not know about Godard?

Weekend, Contempt,

A Bout de Souffle, Les Carabiniers, Bande a part.

You're a fucking loser.

When an
independently produced film

depicted video clerks,

they tended to go in
one of two directions.

The first is more overtly horrible.

Taking the sanitized versions
you'd see on a sitcom,

and perverting it to an
extreme that was illogical,

but based in reality.

Alternatively, the
independent movies portrayal

of the video clerk could
be much more sympathetic

toward this supposed outsider,

even positioning their narrative
in the center of the frame

rather than on the margin.

Thank you.

So if your dad is Mr. Manmeet,

does that make you Mr. Manmeet Junior

or Mr. Manmeet the second.

They’re gonna have to drain the creek

to find your body, Pace.

Does Forest Gump go in
the comedy or drama section?

How many times are you gonna ask that?

It goes in the drama section.

Thank you, Dawson.

The teen soap
opera, "Dawson's Creek"

may be the only example of
mainstream populist entertainment

that has its amiable
main character working

as a video clerk.

Dawson is far from the stereotype

of a video store employee
in the late 90's,

and yet he is the focal
point, an aspiring filmmaker

who naturally opts to
surround himself with cinema.

This stands in opposition

to the one dimensional
mainstream video clerk,

who crosses the line of obsessive fandom.

Typically, depictions exist
to let the customer know

that they can keep coming back for more,

so long as they know when to stop.

But Dawson is nothing, if not
a safe and comforting avatar

for sensitive,
cinematically curious souls.

That'll be 37.24.

Look, I'm sure you hate this,

but I just want to tell
you that your work,

it really means a lot to me.

It's had an impact

on my life.
- Thank you.

It is hard not to
see the filmmakers themselves

in the more nuanced, independent
versions of these clerks.

If mainstream examples show
films made by film lovers,

castigating themselves for
participating in a humiliating

and stressful business practice,

then independent films see the video store

and its employees more accurately.

Yeah, I've never done
anything like that before,

but I'm a filmmaker, well, a
grad student for right now.

But truly, you are one of the few guys

whose work actually inspires me.

Well, thank you.

That means a lot to me. Thank you.

Yeah, you were

in film school, right?
- What?

You used to be in film school, right?

Yeah. Yeah. I went to a film school

and then I became an actor. Yeah.

You know, my girlfriend
actually saw an exhibition

of your photography.

She said it was really wonderful stuff.

She really dug it.
- Oh, she did? Oh cool.

The stores become
enviable and inviting.

Rather than rush out the door,

you wanna stay inside all
day or even get a job there,

simply to be surrounded
by so much knowledge.

This raises key questions.

If clerks are rude and unhelpful,

loving or hating their job,

taking it away too seriously
or not seriously enough,

causing the customers to have unpleasant

or humiliating experiences,
who gets to be happy

in the video store? Does anybody?

Okay, well, look, stop by any time.

I'll give you a discount

on the movies you're in.

You'd have to pay me to buy those.

Throughout the 80's and 90's,

it would not have been in
anybody's best interest

to suggest that video stores
are space best avoided.

Something must reinforce the
idea that it is okay to return,

and rent another tape,

to continue consuming
and enjoying the product.

I just graduated, but I hated it.

You know, it was all
like theory and machines,

and I was on this one way
highway and I was like, you know,

rest stop please.

So this is a rest stop.
- Oh yeah,

but this is totally temporary.

Nearly two
decades of constant mockery

for the mere concept of
valuing movie knowledge

above all else resulted in the notion

of the clerk as ridiculous.

Why would anybody waste
their life being an expert

in something as trivial as movies?

But what is shameful
about possessing a surplus

of taste and knowledge?

♪ In touch with the ground ♪

♪ I'm on the hunt I'm after you ♪

♪ Smell like a sound,
I'm lost and I'm found ♪

♪ And I'm hungry like the wolf ♪

♪ Straddle the line, it's
discord and rhyme ♪

♪ I’m on the hunt, I'm after you ♪

♪ Mouth is alive, with juices like wine ♪

♪ And I'm hungry like the wolf ♪

Checking out the staff picks Miss Benes?

Oh, hey. Yeah, yeah.

This Vincent guy, he is the best.

He and I have the exact
same taste in movies.

Oh, Vincent is an art house goon.

I stick to the Gene rack.

Gene? Oh, he's so stupid and mainstream.

On "Seinfeld,"
Elaine develops a strong bond

with a video clerk she's
never met, Vincent.

Elaine, it's Vincent.

Vincent, where are you?

I have to meet you.

No, I can't
bear to have anyone see me.

Vincent, listen, I won't judge you

the way everyone else does.

You're strange, and
beautiful and sensitive.

Now let's have a look at you.

No, no, Vincent, I...

Don't shut me out.

I just... I know you feel what I feel.

Excuse me. Can I help you?

Oh, dammit.
- I'm here to see Vincent.

Well, I'm his mother.

Vincent, what's going

on here?
- My acne.

Elaine's frustration derives

from a dashed expectation
of emotional connection

with another person.

Importantly, this expectation
came from her sharing

the same taste in movies
as the video clerk.

In this respect, this
episode of "Seinfeld"

is fairly anomalous as
the frustration found

in the video store frequently
comes from a disparity

of taste among shoppers and clerks.

And this frustration is commonly linked

to the difference between
their tastes and the customers.

These aren't letterboxed.

What does that mean?

It means your picture will be cut off.

It won't be presented
in the Panavision 235

to 1 widescreen aspect ratio.

We have letterbox versions
of both these films.

You need them letterboxed.

To preserve the director's vision.

Customers tastes
are typically ridiculed

for being substandard.

The lowly clerk, a retail
wage laborer sets himself

as the authority on taste.

Video store power dynamics
reflect how economic capital,

and cultural capital are
not always neatly aligned.

This made video stores the
final bastion of accountability

for your taste.

Are these the videos you wish

to rent today, sir?
- Yes.

Then these are the
videos we will rent him.

Before you could go home

and consume your preferences in private,

you must endure one final public moment.

As with any retail position,
there is no acceptable future

to this dead end job.

Depictions of video
clerks increasingly shift

from being about that very
dead end to using this job

as a jumping off point to
a more acceptable career,

most commonly filmmaking,

with acclaim and success to follow.

Scotty, I just want you to
know what a great honor it is

to have you back in our store.

I always knew personally
that you were gonna make good

with your incredible movie knowledge.

He's a nude model, Lena, not a porn star.

Hey, Tibby, the return box is so jammed,

nothing will fit through the slot. Do you mind?

Yes, I absolutely mind.

It's inconsiderate of the
customers and interferes

with a timely collection of late fees.

I'm gonna call you back.

But Tibby.
- Just send the sketch.

"Sisterhood of the
Traveling Pants 2" depicts

the character, Tibby,

working part-time at a video store

while she attends NYU as a film major.

The store she works in is Two Boots,

a combination video store and pizza parlor

that also operated the Pioneer
Theater which closed in 2008,

the same year of the film's release.

Do you know if this movie's any good?

Well, that depends.

I mean, yes, if you like
nauseatingly, smarmy love stories

that have absolutely no basis in reality.

Oh. Well what if you're in the mood

for, you know something romantic?

I would go with "Texas Chain
Saw Massacre: The Remake."

It works for me.
- Thank you. Tibby.

As viewers, we
are expected momentarily

to share in this hostile act

because we are assumed
to be as sophisticated

in our movie knowledge as Tibby,

which calls into question
how this joke goes over

with the film's target audience

whose tastes may align more
closely with the couples

than with Tibby.

Tibby later gets fired for being so aloof,

and mean hearted.

Once again, nothing is gained
or achieved in these spaces.

They drive people away,
empty handed and unhappy.

In getting fired from her
video store job, Tibby will go

onto her real passion, making movies.

The video store functions
here not as a destination

or endpoint, but rather as a passageway,

in this case toward cultural production.

And the films these former employees make

are often intricately linked
to their access to movies

at the video store.

Hi, I'm Cheryl and I'm a filmmaker.

No, I'm not really a filmmaker,

but I have a videotaping
business with my friend Tamara

and I work at a video store.

So I'm working on being a filmmaker.

"The Watermelon
Woman" presents a different

but similarly conflicted
view of video stores,

and reproduction culture.

Hey. Hey Tam. Is Bob here?

Directed by and
starring Cheryl Dunye,

the film is pointedly
interested in the history

and contemporary practices
of minority representation

in the media, specifically
of lesbian African-Americans.

The character of Cheryl becomes fascinated

with a Black actress from the early years

of Hollywood, Faye Richards,

also known as "The Watermelon Woman."

Oh my God, look what's here.

A film with "The Watermelon Woman" in it.

Like I said, boring stuff.

All you do since you
don't have a girlfriend

is watch this boring old film.

"The Watermelon Woman" depicts

the video rental store as a media archive

that may be accessed according

to the desires of the workers there.

I think I've figured out
what my project's gonna be on.

I'm gonna make a movie about her.

Cheryl is not so much
a spectator of these images,

but instead acts as the
producer of its meaning

in the present.

Cheryl uses videotape as a means

to reformulate a historical image.

You know how hard it
was to find these films?

It's like one of the few race films

that she ever starred in.
- Really?

Do you mind if I smoke?
- No, go ahead.

"The Watermelon
Woman" ends with Cheryl

completing a video project
about Faye Richards,

a biographical sketch with images

from Faye's films and photographs.

This project is inserted

into "The Watermelon Woman" itself,

intercut with the films and
credits and narrated by Cheryl.

There is no Watermelon Woman after all.

Not in reality.

The character is a fiction
created within the diegesis

of the film, presented to
viewers as historically true,

but then erased.

Similar to how the once
ubiquitous, now vanished space

of the video rental store
functions for modern audiences.

They were there and now they're not.

This renders the video store
as a passage into the past,

a past that is made irretrievable

at the moment we apprehend it.

The video store is not a
site just of consumption,

but rather of a desire to go elsewhere,

even if that space is not real.

Hi, good morning.
- It's blank.

I'm sorry.
- Rewound this tape all over

and it's blank.

Really?

Did you check the?
- Sure did.

Check that.

You know, sometimes you
gotta use head cleaner.

Okay, I did that actually.

It'll eat the tapes.

Just pop it and see what's going on.

Excuse me. This video don't work.

I'm sorry?
- It don't work.

12 years later.
"Be Kind Rewind" used

the video store towards
somewhat similar ends,

by depicting a video store
that still carries VHS tapes,

despite it being set in 2008.

What is that?

Why is it doing that when you do that?

What is wrong with you?

You're magnetized.

You, you erased these tapes. It's you!

Given that customers
continue to frequent the store

and given that the store must make money

in order to remain in that location,

the clerk and his friend go
about making their own versions

of Hollywood films for
the customers to rent.

♪ You walking down the street ♪

♪ And you see a little ghost ♪

♪ What you going to do
about ghostbusters? ♪

What, what?

What is that?

That's the Ghostbusters theme song.

The owner of the store realizes

that the homemade tapes are renting well

and decides not to switch over to DVD.

Not only do they rent them,

they request that specific titles get made

for them individually.

In this respect, the film
presents amateur remaking

as a form of community consolidation,

and a feedback loop is created
between cultural producers

and consumers that is more
immediate and responsive

than the existing system.

Whereas the video store
is a commercial failure

at the beginning of the film,

with only a few dissatisfied customers.

It becomes viable after it's
the site of a more interactive,

personal and even communal
mode of cultural production.

Featuring humorously low
tech, amateur aesthetics,

which are meant to
evoke to the 2008 viewer

the simple pleasures of the VHS days.

Dave, it's me.

I'm afraid I can't open the pod doors now.

Our ability to
recognize the originality

of these remakes requires our acquaintance

with the Hollywood versions,

even if we have not seen
a particular film remade

within "Be Kind Rewind."

The film nevertheless addresses
our ability to recognize

the typical qualities of a
variety of Hollywood genres,

from action films to highbrow dramas.

For one final moment at the
end of the video store era,

movies are talking about themselves.

So the studios are coordinating
to assess the damages

from, how many titles is it?

Approximately 200.
- Okay, so.

Oh, what do we have here?

A record of rental.

Although "Be Kind
Rewind" ends without clarifying

that the store will survive,
it succeeds in presenting

the formation of a local
community around media production.

Thus, video provides the
means to invent a past

in order to live in the present.

Every dollar helps.

The video store
that we can now access,

frozen forever on celluloid,
videotape or digital storage.

Whether they were real
locations or fabricated sets,

provide glimpses into the past

that while not in the least
fictional may as well be.

This is exciting.

Every aspect of the
video store was deconstructed,

torn apart, presented and
represented over and over

until there was nothing left,

but a copy of a copy, of a copy.

A bootleg perhaps.

Okay, that's the spot.

Pull over the car.

Stop the car.
- I'm gonna...

Okay. Okay.
- This is not the spot.

As tempting as
it is to lay the blame

for the video store's
extinction at the feet

of a Hollywood system,

they presented these
depositories for their work

as humiliating, difficult,
stressful, and un-fun.

There were many economic
realities which led

to the video store's exit
from the retail landscape.

By 2008, "Be Kind Rewind"

with its retro obsessed
clerks was about anachronism,

capping off a decade that saw video stores

and video culture evolve so
fundamentally and so radically

as to render themselves obsolete.

From Silver
Lake International

Pictures, David Hevner.
- What's that rated mean?

Is it harder than an R or it's softer than G?

"Hannah Does Her Sisters." All right.

No, there were no parts
before "Leonard's Part 6."

By the mid 2000's video rentals

were in drastic decline.

So people were already
asking why bother putting up

with this at all?

From roughly the mid 1990's through 2005,

there was no reason to
think that video rental

as an industry was vulnerable
enough to collapse.

"Faster Pussycat! Kill! Kill."

"Killer Workout."

By being made
synonymous with unfulfillment,

disappointment, both
practical and romantic

and unpleasant interactions

with impossibly unhelpful clerks.

Video stores became tarnished by those

who presumably frequented
them and benefited the most

from their existence.

Writers and filmmakers.

Mr. Holt, these two return
videos are a day late.

They were rented yesterday.

Yeah, but they were
due by 11 o'clock today

and you returned them 55 minutes late.

So.
- So.

Well, they’re overdue, you owe $5.

55 minutes. You're gonna
charge me for 55 minutes.

I'm sorry.

In perfect synchronicity
with the declining fortunes

of video stores themselves,
depictions of them on screen

throughout the 2000's
became less frequent,

and when they did occur,
they were no longer

in big budget Hollywood films

or on the most popular television shows.

Video stores would instead pop up

in primarily independent films,

something of a return to
their mid 1980's origins

and still prominently
featuring Troma movies.

Whereas showing a video store
was once a way for movies

to talk about themselves,

they now are no more remarkable on screen

than they were in life.

Guys, can somebody...
- We want Media Giant.

And that's Media Giant.

Media Giant!

That's horrible.
- Okay.

I know I can't compete
with these big guys,

but as long as I have you guys,

my small and loyal following
of geeks, and weirdos,

I know I'll be all right.

“Watching the
Detectives" from 2007 features

an independent video
store called Gumshoe Video

run by the cinephilic character of Neil,

realistically portrayed by Cillian Murphy.

Although made at a time where
the narrative could suggest

the struggles of an
independent store to remain

in business during the
industry's precipitous decline.

Aside from a few references

to Blockbuster stand-in Media
Giant, the plot of the film

in no way revolves around this conflict.

This communal movie viewing party suggests

that the store remains relevant
by being an integral part

of the community.

Though nothing like this
happens again in the film.

The video store is no longer a place

where anything remarkable, exciting,

or noteworthy happens.

Just as in the retail
landscape at this time,

it's taken for granted. It simply is.

Unlike in "Be Kind Rewind,"
the declining fortunes

of Gumshoe video are not
the movie's main focus.

Other than occasional references
to business being slow,

the store's financial
stability is never addressed.

Its continued existence
is apparently a given

despite seeming to mostly stock
VHS well into the DVD era.

Perhaps a robust Troma
presence gives Gumshoe

an advantage over its
corporate competitors.

Romantic encounters follow,

presented with little or no variation

to what we've been seeing for years.

Scene after scene, the
movie itself is reflective

of the video store's
failure to push forward,

to offer customers any variation

on the experiences they
had become used to.

No, I don't mind.

I'm in the video store right now.

No, it's one of those little shitty ones.

Yeah, most people just
want to get in their cars.

They want to drive to the local store,

and rent the latest disaster movie,

you know, whereas there's
not that many people

that just want to come in
and leisurely stroll around,

maybe talk about Kubrick,
you know, shoot the...

Shit, no!

At one point, Neil and his object

of desire, Violet sneak
into a media giant location,

wait for it to close
and set about sabotaging

the store's inventory.

So what's on your mind?

After he leaves, we'll
go out and switch the DVDs,

so that they're all in the wrong boxes.

Rather than give
Gumshoe video some practical

advantage in the battle between corporate

and independent stores,
this is done merely

for mischievous flirtation.

This would actually be impossible.

DVDs were secured in their
cases with magnetic rings.

This lack of accuracy may seem slight,

but it speaks to the larger
cultural indifference

around video stores and
how they really functioned.

By the late 2000's,

their onscreen
representations were actively

and irreparably diminishing
their reputations.

The film does contain one substantial

and oddly prescient
moment when the longevity

of video rental as a business

is being discussed among employees.

What are you gonna do when
this place goes tits up?

Well, I don't think that's
gonna happen for a few years.

You know, not until
people can get any movie

they want beamed directly into
their TV set. Then I’m dead meat.

But this is tossed aside in favor

of an impractical notion

of how the store could
actually continue to be viable.

I think you need to find a way

to supplement your business.

You gotta turn this place
into a singles club.

People come in here, they tell
you their favorite movies,

and then you match 'em
up with the perfect mate

using that information.

Furthering the
disinterest of this film

to in any way accurately reflect the state

of video rental in 2007,
Neil is later questioned

by goons on behalf of
Media Giant who taunt him.

So it must really be tough for you.

All these big franchise video
stores springing up every day,

must really tick you off
these big guys driving

you outta business.

Nevermind that
in 2007, it is more likely

that both franchise and independent stores

are closing every day,

which the film itself points
out a few minutes later

in a highly accurate scene
concerning the reality

of video rental stores in this era.

There is a letter from a
place called Movie Dork Video

in San Clemente.

This guy's going under
and he needs to liquidate,

so he wants 3000 bucks

and if we buy everything for 3000 bucks,

he'll give us free
shipping which is great,

but obviously there's a lot of
crap here that we don't need,

like eight copies of
"Ernest Goes to Camp,"

but he does have some
stuff that we don't have.

So we could just try to take everything

and save on the shipping,
which is not a bad idea.

Or we can cherry pick...

You know, we can do
this later if you want.

“Watching the
Detectives" doesn't offer

a closing moment concerning
the future of Gumshoe video,

nor its competition with Media Giant.

All that it cares about

are the romantic lives of Neil and Violet,

brought together by,
but totally disconnected

from the much more interesting narrative

of the store itself.

Ironically, “Watching the
Detectives" went straight to DVD

in 2008 after playing at film festivals.

By the time it would've
been available for rental,

Neil would likely have
closed Gumshoe video.

Depictions of video of stores
had declined so sharply

by the late aughts that to
dramatize their struggle

to stay in business would have
already seemed incongruous.

People forsook them before
they actually closed,

taking their business to Netflix

or Movies on Demand.

Councilwoman.

When the sitcom "Parks and Recreation"

somewhat realistically used a closing video store

as a metaphor for government bailouts in 2013,

the idea that a local
business was barely hanging on

would've been familiar to
anybody, not just video consumers.

I took your advice,

got rid of all those
dusty old foreign films

and used the money for
the part of our business.

that's always done pretty well for us.

Give the people what they want, right?

This isn't what people want!

It is definitely what that guy wants.

I like this store now.

The comedic notion

that the stores rejuvenated
success comes entirely

from renting pornography,

playfully suggests perhaps
the only way forward

for video stores is backward.

But rather than showing how
video stores could manage

to stay in business, depictions of them

in these final days more
often would simply make a joke

of the fact that they existed at all.

Hey man.
- Welcome to Mondo video.

How may we help you?

Ugh, what are you guys doing here?

We own this store.

We bought this bitch.

We wanted to invest
in an emerging market.

An emerging market?

Video stores are a dying market.

This is like one of the only ones left.

Then we're gonna corner that market.

Can you believe it?

Completely turnkey.

You got your sci-fi, comedies,

buddy flicks, chick flicks
all on Blu-ray or DVD.

Well, what do you think?

It's awesome.

You should try to get it on
that ancient civilization show

so that people can see
how cultures used to live.

In this episode of "South Park,"

Blockbuster is equated to an
old, abandoned, haunted house.

Go get it Filmore.

No way. I ain't going near that place.

You go get it.

Hey, you kids looking to rent some DVDs?

What's he talking about renting a Deeva D?

Even sadder than
watching video stores close

is watching their
depictions on screen migrate

from commercial, populist fair

to exclusively low
budget independent films.

You should watch this one.

It's super tight.

Without sufficient
resources to make these stores

or scenes set within
them visually dynamic,

we now see them on screen
not as we imagined them,

but as they actually were.

Long gone are the beautiful interiors

of "Body Double," "The Lost Boys,"

"Last Action Hero," or "The Big Hit."

Instead, stumbling upon a film
such as 2009’s "Stan Helsing"

with a scene set inside a video store

would be as disappointing as
finding a still open store

at this same time.

Excitement and curiosity
followed by dismay

because everything you
loved about video stores,

the selection, the eclectic space itself

and the colorful characters
you may encounter is gone,

replaced with only a memory

of these once proud institutions.

Hardcore horror, huh?

Funny. You don't look like you
can handle hardcore horror,

but you've come to the right place.

Here in this establishment,

we have one of the most
coveted collections

of the morbid and macabre
on digital disc.

If you're lucky,
that memory allows you

to revisit a now closed
physical space you once enjoyed

browsing the aisles of,
images of video stores possess

the power to transport
us, to remind us of spaces

that once were familiar
and now are largely gone.

Other times they make us lament
the sad decline of a culture

that thrived, was loved, taken for granted

and then perished ignominiously.

"Good Dick" from 2008 is
notable for being the final film

to take place largely at a video store

in a contemporary non-period setting.

It also avoids any suggestion

that the video rental
industry has struggled

to remain viable.

Though perhaps this is
logical as it was filmed

on location at Los Angeles's still popular

and still open Cinefile Video.

In terms of location, the
film could do no better.

Cinefile plays itself,

as we see not only the exterior sign,

but also videos bearing
the store's actual address

and phone number.

In terms of content,

"Good Dick" features nothing
remarkable whatsoever.

It deals unsurprisingly
with the romantic yearning

of an unnamed protagonist,
and an also unnamed customer.

By 2008, we had seen it all before.

Can I make a suggestion?

I thought this looked like
it had amazing potential too,

but it is actually really, really bad.

It's like two definitely underage
European girls hitchhiking

through the most unattractive
shots of Germany.

Greasy fat guys like
basically raping them.

I mean, it is a turnoff.

Should probably move it to a
different section like bad.

Aside from references to Troma

or "The Texas Chain Saw Massacre,"

"Good Dick" has everything
we have come to expect

from video stores on screen,

and yet it feels strikingly unsubstantial.

Using a video store as
its primary location,

it lacks the intertextuality
that defined the earliest

and most memorable depictions of them

from the late 80's and early 90's.

This is not a glimpse into
a world defined by cinema,

alive with the possibilities

of possessing infinite knowledge.

The film could be set in a
bookstore or a clothing store,

or a laundromat. Unlike
"Watching the Detectives"

or "Be Kind Rewind,"

this late entry to the canon
does not feature a protagonist

whose life seems inseparable
from his love of movies,

nor his desire to make them.

Nameless, he is a cipher.

He watches movies and
sometimes talks about them,

but with no passion.

The film shows us scene
after scene of a video store,

but never says anything
other than, here we are.

"Good Dick" has the funereal tone

of revisiting the final
dying days of somebody

or something you once loved.

That it is able to achieve
this inside a video store

that did not close, weathered
the storm and continues

to operate is all the more remarkable.

Place looks good.

Are you boys in love?

Sorry, Charlie.
- Love.

Amour. Dancing. Are you in love?

There's no use wasting away alone,

and you need it.

Fall in love.

Sure.
- Fall in love quick

with a girl or a boy.

Find someone.
- Thank you.

That's great advice, sir.

Thank you.

You know what today is?
- It's your anniversary.

Yeah. She loved this film.

Don't forget your tape there.

Oh, oh, yes, yes, yes.

I mean it, boys. Make it snappy.

You're getting old.

See you.

Ah, thank you.

Thank you, Charlie.
- I see you later.

See you next time.
- You bet.

The death of
VHS occurred in tandem

with the demise of the video store.

While VHS continued to appear in films

as a recognizable object,
it now existed only

as a representative object from the past.

Something containing images or
moments that no longer exist

or never existed in the first place.

Have you heard about this video tape

that kills you when you watch it?

What kind of tape?
- A tape, a regular tape.

People rent it. I don't know.

You start to play it,

and it's like somebody's nightmare.

Then suddenly this woman comes on,

smiling at you, right?

Seeing you through the screen,

and as soon as it's
over, your phone rings.

Someone knows you've watched it,

and what they say is,
you'll die in seven days.

The VHS tape makes
its most significant post 2000

appearance in the remake of "Ringu,"

a Japanese film from 1998,

a time at which VHS was
ubiquitous and standard.

I think they stayed here a night or so.

Yeah, they were in cabin 12.

They didn't pay.

They had a number of complaints,

about the TV mainly,
reception's never good here.

That's why we bought
tape players for videos.

Quite a selection.

Mostly, they're hand-me-downs
left by other guests.

Anyway, they didn't pay.

Kids like that sometimes don't. Miss?

By 2002, the very same
VHS tape appears as a relic

adding to its sense of horror and menace.

The release of "The Ring"
closely followed the moment

in 2001 when DVD sales first exceeded VHS.

Just five years later,

more U.S. households owned
DVD players than VCRs.

In 1998, 1 million American
homes owned a DVD player.

By 2001, that number had
increased to 24 million.

A rate of exponential growth
that outpaced the proliferation

of VCRs exactly two decades earlier.

This is DVD.

And this is what happens
when you watch DVD.

It's a movie on a disc the size of a CD.

In 1996, divide
of profit between renting

and purchasing was in favor of renting.

8.7 billion to 7.5 billion.

In 2001, sales accounted for 10.3 billion

while rentals began to
decrease now to 8.4 billion.

These five years during
which DVD eclipsed VHS saw

the transition from one
technology to another,

and the opportunity to purchase DVDs

and rent videos at the same store.

Unlike Blockbuster or any
video rental location,

the player and the videos were
available in the same space,

often offered as a package deal.

Shop right now
at Circuit City and save.

The now lucrative
DVD market owed more

to Best Buy than Blockbuster,

fulfilling the decades long
promise of sell through pricing,

creating a preferable and
affordable option to rental.

My name's Hollis.

I work at the Walmart Home
Entertainment Department.

The big news is that
Walmart now has DVD players,

and DVD movies.

The aggressiveness

with which these
advertisements push DVD players

equating them with
necessary home appliances

such as washing machines
and refrigerators.

Implied that no lifestyle is
complete without a proper way

to enjoy movies in the
privacy of your own home.

If I can afford 'em,

then anybody can afford 'em.

Equally curious is the bombast

proclaiming 3000 titles to choose from.

A fraction of what
Blockbuster was advertising

over a decade earlier.

With over
3000 titles to choose from,

make sure you see your next movie on DVD.

Yeah.

No more late fees.

No more late fees!

No more late fees!

No more late fees!

No more late fees!

Much of the
advertising of DVDs boasts

of the enticing possibility of
eliminating such indignities

as late fees and return
trips to the video store.

Notably, no films portray
characters buying videos

in these types of stores.

Proving that to depict the
behavior of video acquisition

in films or television
was to exclusively reflect

the practice of renting

and all the possibilities it suggested.

While films like "The Holiday"

and "This Means War" kept
the video store alive

as a somewhat realistic, common

and familiar public space
well into the 2000's,

there was no mistaking
the declining fortunes

in the industry of video rental.

It's almost as though
stores began to close

when DVDs eliminated the ability
to charge additional fines

for not rewinding.

So what are you doing?

Oh, just hanging out in my apartment.

You did get my text,

right?
- What? Text? What?

We're all going out tonight?

Oh, man, that sounds great.

I wish I could join you.

I'm just so jammed up.

I'm totally off the grid,
you know what I mean?

No, I don't at all.

I got a bunch of stuff going on.

There's this thing I gotta do.

Any other night would've been great,

darn it to heck!

Now, in both consumer habits

and film production, the
shift from old to new

was a transition of
leaving the video store,

and video rental habits in the past.

Where is your VHS section?
- Right over there.

That's it?

That's the only tapes you have?

One for every person
who still has a VCR.

Although for a time, these films

and shows also reach out into the future,

anticipating their own consumption,

indicating that the video
store holds the past on reserve

for contemplation in the present

and even opens up toward the future.

This is a general condition
of the video store,

both in social practice and
in media representations.

If video rental stores asked us,

what do we want to watch this evening?

Then they also allowed
us to ask more basically,

what do we want?

What is that?
- Oh, "La Strada."

It's a Fellini movie.
- So random.

Yeah. They were all
outta "Miss Congeniality 2:

Armed and Fabulous."

I went for a random.

Ew Chad!

Fuck you.
- Oh, fuck you.

You love it.

Hey, does that movie come
with tampons for your pussy?

You know, Chad,

I'll be upset if it doesn't.

We should get "Out of Africa."

Sarah, this isn't gonna work.

Okay, fine.

"Die Hard."
- No, I can't do this anymore.

What? Rent a movie.

You and me.

I told you I didn't want
a serious relationship.

Given the
generally negative portrayal

of video stores, it is
tempting to claim that decades

of such depictions help stage
their real world elimination.

Don't pretend like I didn't
tell you this a month ago.

Oh my God. Oh my God, he's shot!

Somebody call the cops!

Somebody help!
- I got him.

Oh my God. Somebody please!

Somebody, do something!

No, please!

Somebody! Why isn't anyone doing anything?

Is this our shooter?
- Bystander.

Sean Markham walking
in, took one in the chest.

Ooh, full vest.

Should've said, don't wanna watch TV.

If no one ever
gets what they want

at the video store, why
bother going to one at all?

But this betrayal of the
rental space is duplicitous

as Hollywood made most of its
money from home video revenues

for more than 20 years.

"Along Came Polly,"
"The Breakup," "Hitch."

Where would you look for those movies?

Comedy.

Genius.

These were spaces
of troublesome shopping

and of unpleasant public interactions.

Places where different tastes,

and cultural goods became
visually and dramatically apparent

where our social differences
also became areas

of contemplation and tension.

What would you do to him?

If you could do anything you wanted to.

Anything and not get caught.

Everything on the list?

Yeah, so just pick a fucking movie.

Anything?

Hey, good shit.

Hey, you know what's fucking hilarious

is that you chose to act
like a fucking asshole

on your last day on earth.

It is not really a question

of whether such things
ever really happened

in video rental stores,

but rather where and how these feelings

and problems will be dramatized
after the video store

no longer makes cinematic
sense and portrayals of them

are limited to period pieces.

Where in their presence
often says little more than,

do you remember these spaces?

Back in the 80's,

you couldn't just lay on your couch

and stream a movie to your phone,

you actually had to spend
an hour of venturing

to a wondrous place called a video store.

And it was awesome.

Let's just make this fast, okay?

Pick a movie and don't
go behind the curtain!

Depictions of video stores

and period pieces
occasionally use the setting

to make specific points about the era,

usually the 1980's
regarding access to videos

and the difficulty that
is no longer relatable

to modern audiences.

"Temple of Doom." Overrated.

You wanna see a good film, kid?

Watch Bergman’s "The Seventh
Seal" or "Devil's Manners?"

That's my student film, it is pretty much

the quintessential-
- No, thank you

and let's get going.

We're in a big rush.

Yeah, you have a movie out.

"Slap Shot." Overrated.

If you ask me,

Paul Newman should...
- I did not ask you,

and I know I returned that movie.

Please check again.

I didn't realize that
my computer was HAL 9,000

and it could change at will

and blast us out the pod bay doors.

How many advanced copies of "Shrek"

on DVD do you think you can sell?

Isn't "Shrek" already out on DVD?

Yeah, but this is like, it's
a new special edition with...

Yeah, it's wide screen

and then there's like special footage

of how they animated

Donkey and...
- Donkey.

Is there something I
can help you with, sir?

Yeah, uh... you have a foreign film section?

Don’t carry nothin’ foreign,

but Jap and Mex stuff.

Three favorite movies go.

"The Apartment," "Hidden Fortress,"

"Children of Paradise."

You, go.

Favorite movies.
- Did I stutter?

"Animal House" for sure.

Eyes on me, Harrington.

Yeah. "Star Wars."
- "A New Hope."

A new what now?
- Which "Star Wars?"

One with the teddy bears, duh. No?

Occasionally the
film's production designers

go so far as to accurately
situate a video store

in the background,
despite it not functioning

as a location characters physically visit.

These brief resurrections of
video stores are rewarding

for various reasons.

They allow viewers familiar with them

to briefly relive a time where
these stores reign supreme,

while showing others who
perhaps never visited

a video store what unique, colorful

and offbeat experiences
used to be accessible

to all who entered, despite
some unavoidable hassles.

The spaces themselves,
the tapes, the employees,

all of this was unique.

It was there and now it's gone.

Like Westerns or the World War II film,

future video store narratives
will be told by those

who never experienced them firsthand.

How this will change their
depictions remains to be seen,

but secondhand revisionism
may not be too far away.

Now younger generations
are completely unaware

of the thrills associated
with in-person video browsing.

Oh, hey guys. Welcome.

Logan's right. This place is sick.

These boxy things are all movies?

Yeah, yeah, yeah.

The boxy things are VHS tapes,

and they go into a VCR
machine, which we rent also.

Okay. "Party Girl" is
my new favorite movie.

Parker Posey is my new dream woman.

I would marry her today.
- Oh wow. Get in line.

Oh, I have something for you actually.

Landmark queer girl cinema,

"The Watermelon Woman."

So good. Cheryl Dunye.

You gotta let me know what you think.

Don from corporate.

Oh, Donny, what's going down?

Every time...

Look, there's no easy way to say this.

Seven more Blockbusters just closed,

you're officially the last one on Earth.

I don't love the pattern
that's starting to emerge.

When a streaming
service danced on the grave

of an industry it eradicated,

the results were insulting to
all and of interest to none.

"I Am Legend" is a futuristic dystopia

that has also accidentally
become a period piece.

It is a zombie film that
unknowingly captured a world

on the precipice of obsolescence.

Sometime around 2012, the
world has been overrun

with a virus that has turned
everyone except the protagonist

into zombie-like creatures.

After establishing that
Will Smith's, Robert Neville

is alone in a depopulated Manhattan

with only his dog as a companion,

we see him drive up to a
video store and enter it.

This store was Tower Video,
located in Greenwich Village.

It closed in December, 2006,

less than three months
after this scene was filmed.

Hey, morning Marge. Morning Fred.

What you guys doing here so early?

A nice sweatshirt there, Fred.

Don't sit it down anywhere.

By the time of
"I Am Legend's" release

one year later, the
apocalyptic implications

of the story were
actualized in this space.

Tower Video was itself a zombie returning

from the dead.

In the five years between
the film's release

and its speculative
science fiction narrative,

the presence of a video store

of this size would become
even more incongruous.

By 2012, such stores were
nearly non-existent everywhere,

and most certainly in Manhattan.

In a cruel twist of fate,
2012 would be the year

a video store was shown on
screen in a major Hollywood film

in a normalized way for the last time,

not in a period piece, and
not commented on as a relic.

In fact, it's sort
of a second tier title.

For one final moment

in both the reality of "I Am Legend"

and "This Means War,"

the corporate chain massive
video store was alive.

Mannequins mimic the social
interactions one might have

at a video store.

They are positioned as
customers entering the store.

As a family browsing the aisles,

as a clerk behind the counter,

Robert addresses a number
of these mannequins by name

and indicates he has seen them

and interacted with them before.

Good morning, Hank.

Midway through the G’s.

What's happening here
is profound, meta textual,

historical, speculative,
emotional, and nostalgic.

This scene asks audiences
for immediate recognition

of a space that needs no explanation.

With the removal of all other humans,

society has been eliminated
and history effectively ended.

This film takes America at
a certain moment in time

and freezes it.

The film treats the
planet as a time capsule,

thus dating itself by
depicting this public space.

Video stores could not appear
in a film made before 1977.

They did not exist.

It is unlikely that the
film's video store scene

would appear at all had "I Am
Legend" been made any later.

In 1971's "The Omega
Man," which was adapted

from the same Richard Matheson novel

on which "I Am Legend" is based.

We see Charlton Heston threading up

a 35 millimeter projector

in his now private once
public movie theater,

and mouthing along to the
1970 documentary "Woodstock,"

like "The Omega Man," a
Warner Brothers picture.

Just to really realize.

What's really important,
what's really important,

the fact that if we
can't all live together

and be happy, you have to be afraid

to walk out in the street.

If you have to be afraid

to smile at somebody, right?

Rather than what was
left in the projection booth,

"I Am Legend" offers Will
Smith a video store's worth

of options and instead of
reciting a three hour documentary

about a world that no longer exists.

Can I say something to you.

Listen, you was really,
really something back there.

Incredible. Are you talking to me?

Both "The Omega Man,"

and "I Am Legend" treat their
dead worlds as time capsules.

But whereas the 35 millimeter
film exhibition practiced

by Heston isn't quite extinct.

"I am Legend" serves as
a repository for ideas

about the video store.

The next time they adapt this
story, there will be no way

to logically include a
version of this scene.

In a world that has forsaken
analog film spectatorship,

"The Last Man on Earth" will
be unable to access streaming

or video on demand options.

"I Am Legend" was
released just as DVD sales

and rental revenues were
beginning their steep decline.

And as Netflix and Redbox,
a service offering DVDs

out of an ATM like machine
with no human interaction

whatsoever gained market penetration.

It is fascinating to consider

why he bothers renting movies at all.

Many post-apocalyptic
films depict characters

gleefully appropriating all
the world's commodities.

"I Am Legend" indulges in
this capitalist fantasy,

showing the protagonist

in an expensive sports car, for instance.

Yet it depicts him renting
movies for no apparent reason.

He uses the video store
however as a theater

to perform sociality itself.

Although the world of the
film is socially frozen,

the protagonist brings it
back to life by performing

the ritual of browsing and renting.

This formerly public space
is his own private archive,

the vehicle for certain
behaviors and interactions.

In this dystopian world, the
video store becomes the site

of a social utopia, an interactional space

where people come into contact
around media commodities.

The videos are not as important

as the position he takes within it.

Living in total isolation,

the protagonist manufactures
a faux public space

in order to sustain a
realm of private space

and thus his sense of individuality.

Importantly for the protagonist

and thus for the film itself,
society in general is imagined

as a community of
shoppers and salespeople.

Initially, he appears
content and energized

by his pseudo interactions
with these mannequins

by trivial greetings and goodbyes.

But the fantasy comes undone
as the film progresses.

He returns to the video
store after his dog has died,

and approaches the female
mannequin he eyed earlier.

I miss my friend.

I will say hello to you today.

Hello. Hello.

Please say hello to me?

Please say hello to me.

Perhaps convinced
that this video store theater

is real, Robert seeks deeper connection,

but he's disappointed.

The video store cannot
provide what he seeks.

He is merely a shopper after all.

Since "I Am Legend" was released,

Blockbuster went bankrupt.

Once the monolithic enemy
of independent video stores,

it suffered the same fate
and no longer exists.

Video stores are all equal now.

Dead spaces brought
back to life by the films

and television shows that
captured them while they lived.

Video stores were a part of the world,

but are no longer a part of ours.

"I Am Legend" dramatizes a dead world,

but it also represents a lost way of life.

The film is proof of a time

when we thought video stores
would continue to exist

in the future.

Now we know they exist only in the past.

♪ At home at night ♪

♪ I'm all alone ♪

♪ Watching the TV screen ♪

♪ And all at once, she appears to me ♪

♪ Girl of my dreams ♪

♪ I'm watching my video ♪

♪ I'm watching my video ♪

♪ I'm watching my video ♪

♪ Sure looks good to me ♪

♪ Video ♪

♪ Watching my video ♪

♪ Oh, oh ♪

♪ Video ♪

♪ Sure looks good to me ♪