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It began as a day like any other.
4
00:02:03,981 --> 00:02:06,514
The sun rose over New York City, casting
5
00:02:06,515 --> 00:02:08,881
its first light over a city in motion.
6
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A city of nearly nine
million lives intertwined
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in a routine as familiar as breathing.
8
00:02:18,061 --> 00:02:20,441
The world was alive with routine.
9
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Parents hurrying to
get their kids ready for
10
00:02:22,675 --> 00:02:25,714
school, office workers
making their way into towering
11
00:02:25,715 --> 00:02:31,114
buildings, travelers settling
into seats, fastening seatbelts for
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flights that would carry
them across the country.
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Here, people gathered
their dreams and their futures,
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entwined in the tapestry of a
city that never stopped moving.
15
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As the morning light
painted buildings and streets
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00:02:55,035 --> 00:02:58,074
in warm hues, lives
intersected in the shadow
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00:02:58,075 --> 00:03:02,241
of New York's iconic towers, reminders
of the heights people could reach.
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00:03:03,661 --> 00:03:06,961
Below them, the city's
arteries pulsed with energy,
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00:03:07,181 --> 00:03:10,194
a vibrant mosaic of
languages, cultures and stories
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00:03:10,195 --> 00:03:14,201
woven together into the fabric of
a place adored around the world.
21
00:03:17,341 --> 00:03:19,321
But this was no ordinary day.
22
00:03:19,821 --> 00:03:23,961
In a single moment, that rhythm would
break and everything would change.
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00:03:24,861 --> 00:03:28,834
This is the story of New York on
that day, and the lives that were forever
24
00:03:28,835 --> 00:03:30,281
altered in its wake.
25
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It is 8a.m. in Salisbury, North
Carolina, 7 a.m. in Chicago, 5 a
26
00:03:39,955 --> 00:03:42,074
...m. in Calaveras County,
California, where the news
27
00:03:42,075 --> 00:03:45,034
is being made on this
Tuesday, September 11th.
28
00:03:45,035 --> 00:03:49,234
For the second time in two weeks, the U.S.
has lost an unmanned spy plane over Iraq.
29
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A definite new look for you.
30
00:03:51,115 --> 00:03:52,241
What are you going for?
31
00:03:52,581 --> 00:03:53,674
What am I going for?
32
00:03:53,675 --> 00:03:58,481
The of Congo, three years,
two and a half million dead.
33
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We thought you should know.
34
00:04:07,261 --> 00:04:11,274
We want to tell you what we know
as we know it, but we just got a report.
35
00:04:11,275 --> 00:04:16,561
He was absolutely the most amazing
man that America has ever created, ever.
36
00:04:16,661 --> 00:04:19,241
Okay. I have got to
interrupt you right now.
37
00:04:19,581 --> 00:04:20,834
Richard Hack, thank you very much.
38
00:04:20,835 --> 00:04:22,154
We appreciate it.
The book is called Hughes.
39
00:04:22,155 --> 00:04:25,754
We want to go live right now and
show you a picture of the World Trade
40
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Center, where I understand, do we have it?
41
00:04:29,461 --> 00:04:30,721
No, we do not.
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00:04:31,781 --> 00:04:33,474
We have a breaking story, though.
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We're going to come back
with that in just a moment.
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First, this is today on NBC.
45
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American 11, Boston.
46
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American 11, the American on
the frequency, how do you hear me?
47
00:04:58,661 --> 00:05:00,201
This is Adam.
48
00:05:00,421 --> 00:05:01,034
This is Boston.
49
00:05:01,035 --> 00:05:03,074
I turned American 20 left
and I was going to climb.
50
00:05:03,075 --> 00:05:04,721
He will not respond to me now.
51
00:05:04,981 --> 00:05:06,514
It looks like he's turning right.
52
00:05:06,515 --> 00:05:07,834
Yeah, I turned him 20 right.
53
00:05:07,835 --> 00:05:12,161
- Oh, okay.
- And he's only going to, I think, 29.
54
00:05:20,341 --> 00:05:23,154
Number 3 in the back,
the cockpit's not answering.
55
00:05:23,155 --> 00:05:25,201
Somebody's stabbed in business class.
56
00:05:25,621 --> 00:05:28,594
And I think there's mace
that we can't breathe.
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I don't know.
58
00:05:29,315 --> 00:05:30,594
I think we're getting hijacked.
59
00:05:30,595 --> 00:05:32,121
Which flight are you on?
60
00:05:32,421 --> 00:05:33,421
Flight 12.
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And what seat are you in?
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Ma'am, are you there?
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Yes.
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00:05:43,381 --> 00:05:45,481
What seat are you in?
65
00:05:48,061 --> 00:05:49,721
Ma'am, what seat are you in?
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We just left Boston.
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We're up in the air.
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We're supposed to go to L.A. And
the cockpit's not answering their phone.
69
00:05:56,875 --> 00:05:58,434
Okay, but what seat are you sitting in?
70
00:05:58,435 --> 00:05:59,921
What's the number of your seat?
71
00:06:00,541 --> 00:06:02,434
Okay, I'm in my jump seat right now.
72
00:06:02,435 --> 00:06:04,001
- Okay.
- At 3R.
73
00:06:04,941 --> 00:06:06,681
Okay, you're the flight attendant?
74
00:06:10,701 --> 00:06:13,581
I'm sorry, did you say
you're the flight attendant?
75
00:06:14,821 --> 00:06:15,474
Hello?
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00:06:15,475 --> 00:06:17,441
Yes, what is your name?
77
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You're going to have to speak up.
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I can't hear you.
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Sure, what is your name?
80
00:06:21,741 --> 00:06:23,401
Okay, my name is Betty Ong.
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00:06:23,581 --> 00:06:25,921
I'm number 3 on flight 11.
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Okay.
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And the cockpit is not
answering their phone.
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And there's somebody
stabbed in business class.
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00:06:34,475 --> 00:06:36,634
And we can't breathe in business class.
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00:06:36,635 --> 00:06:38,241
Somebody's got mace or something.
87
00:06:38,341 --> 00:06:41,441
Our number 1 has been stabbed
and our 5 has been stabbed.
88
00:06:43,461 --> 00:06:47,121
Can anybody get up to the cockpit?
89
00:06:49,221 --> 00:06:50,834
We can't even get into the cockpit.
90
00:06:50,835 --> 00:06:52,401
We don't know who's up there.
91
00:06:52,701 --> 00:06:54,074
Is anybody still there?
92
00:06:54,075 --> 00:06:55,594
Yes, we're still here.
93
00:06:55,595 --> 00:06:56,594
Okay.
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00:06:56,595 --> 00:06:58,514
I'm staying on the line as well.
95
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Okay.
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00:06:59,581 --> 00:07:02,361
Have you guys called anyone else?
97
00:07:02,901 --> 00:07:03,901
No.
98
00:07:04,061 --> 00:07:07,161
Somebody's calling
medical and we can't get a...
99
00:07:11,741 --> 00:07:14,801
American Airlines Emergency
Line, please state your emergency.
100
00:07:15,141 --> 00:07:17,034
Hey, this is Knitted
American Airlines calling.
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00:07:17,035 --> 00:07:19,394
I am monitoring a call in which flight
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11, the flight attendant
is advising our reps
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that the pilot, everyone's been stabbed.
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30-mana, 6-7-4-0.
105
00:07:28,861 --> 00:07:31,041
Is that American 11 trying to call?
106
00:07:31,181 --> 00:07:35,361
Buddy, we have some planes.
107
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Just stay quiet and you'll be okay.
108
00:07:37,515 --> 00:07:38,801
We're heading to the airport.
109
00:07:39,621 --> 00:07:42,001
15-7-4-0 going to Hampton.
110
00:07:42,501 --> 00:07:44,561
And who's trying to call me here?
111
00:07:50,941 --> 00:07:52,881
American 11, are you trying to call?
112
00:07:53,221 --> 00:07:54,354
Nobody moves.
113
00:07:54,355 --> 00:07:55,961
Everything will be okay.
114
00:07:56,621 --> 00:08:00,681
If he tries to make any moves,
he'll injure himself and the airplane.
115
00:08:01,021 --> 00:08:02,241
Just stay quiet.
116
00:08:07,581 --> 00:08:09,234
Hi, Boston Center, TMU.
117
00:08:09,235 --> 00:08:10,674
We have a problem here.
118
00:08:10,675 --> 00:08:13,194
We have a hijacked
aircraft headed towards New
119
00:08:13,195 --> 00:08:17,634
York and we need you guys to... We
need someone to scramble some F-16s
120
00:08:17,635 --> 00:08:18,754
or something up there.
121
00:08:18,755 --> 00:08:19,881
Help us out.
122
00:08:26,301 --> 00:08:27,561
Oh shit!
123
00:08:32,781 --> 00:08:34,481
Oh shit!
124
00:08:37,581 --> 00:08:38,581
Shit!
125
00:08:49,341 --> 00:08:51,901
Kennedy Tower
reports... Are you serious?
126
00:08:52,061 --> 00:08:54,761
Kennedy Tower reports that there was a fire
127
00:08:55,261 --> 00:08:57,481
at the World Trade Center.
128
00:08:59,301 --> 00:09:02,301
And that's the area
where we lost the airplane.
129
00:09:03,181 --> 00:09:05,561
Oh, shit!
130
00:09:06,821 --> 00:09:09,361
Oh, shit!
131
00:09:15,981 --> 00:09:16,994
Oh, my God!
132
00:09:16,995 --> 00:09:18,061
Oh, shit!
133
00:09:19,741 --> 00:09:21,801
Oh, my God!
134
00:09:21,981 --> 00:09:22,794
Oh, shit!
135
00:09:22,795 --> 00:09:24,121
Oh, my God!
136
00:09:24,661 --> 00:09:26,841
- Oh, shit!
- Oh my God!
137
00:09:35,461 --> 00:09:38,074
This just in, you were looking at obviously
138
00:09:38,075 --> 00:09:40,034
a very disturbing live shot there.
139
00:09:40,035 --> 00:09:41,601
That is the World Trade Center.
140
00:09:41,861 --> 00:09:46,041
Apparently, a plane has crashed into
the World Trade Center in New York.
141
00:09:57,541 --> 00:10:00,834
8.46 a.m. Five hijackers
deliberately crashed
142
00:10:00,835 --> 00:10:04,721
American Airlines Flight 11 into the
World Trade Center's North Tower.
143
00:10:10,741 --> 00:10:12,834
Oblivious to what was about to happen, 100
144
00:10:12,835 --> 00:10:15,314
innocent people were
attending a conference in the
145
00:10:15,315 --> 00:10:18,361
Windows on the World restaurant
at the top of the North Tower.
146
00:10:19,701 --> 00:10:22,474
Among them was
31-year-old Christopher Hanley
147
00:10:22,475 --> 00:10:24,714
who made one of the first recorded calls
148
00:10:24,715 --> 00:10:27,521
to 911 emergency services that day.
149
00:10:28,141 --> 00:10:32,401
Yeah, hi.
150
00:10:32,621 --> 00:10:35,674
I'm on the 106th floor of
the World Trade Center.
151
00:10:35,675 --> 00:10:36,954
We just had an explosion.
152
00:10:36,955 --> 00:10:38,321
The 106th floor?
153
00:10:38,421 --> 00:10:39,421
Yes.
154
00:10:39,821 --> 00:10:41,241
106th, okay.
155
00:10:41,741 --> 00:10:45,361
We have smoke and it's pretty bad.
156
00:10:45,661 --> 00:10:47,194
We can't get down the stairs.
157
00:10:47,195 --> 00:10:47,914
All right.
158
00:10:47,915 --> 00:10:49,594
We've got about a hundred people up here.
159
00:10:49,595 --> 00:10:50,874
Do not leave, okay?
160
00:10:50,875 --> 00:10:53,621
There's a fire or an explosion
or something in the building.
161
00:10:53,741 --> 00:10:55,794
All right, I want you
to stay where you are.
162
00:10:55,795 --> 00:10:57,274
- Yes.
- All right, we're there.
163
00:10:57,275 --> 00:10:58,234
We're coming up to get you.
164
00:10:58,235 --> 00:11:01,074
There's smoke coming up
from outside the windows down...
165
00:11:01,075 --> 00:11:02,554
All right, we're on the way.
166
00:11:02,555 --> 00:11:03,754
Just sit tight.
167
00:11:03,755 --> 00:11:04,914
All right, just sit tight.
168
00:11:04,915 --> 00:11:05,874
We're on the way.
169
00:11:05,875 --> 00:11:07,361
All right, please hurry.
170
00:11:10,541 --> 00:11:13,474
With no prior threat or
government security intelligence
171
00:11:13,475 --> 00:11:16,634
warning, a terrorist attack
was unexpected, so the
172
00:11:16,635 --> 00:11:19,074
common consensus both
inside and on the ground
173
00:11:19,075 --> 00:11:22,941
was that an unexplained explosion
had rocked the North Tower.
174
00:11:24,821 --> 00:11:27,674
The brutal truth was that
American Airlines Flight
175
00:11:27,675 --> 00:11:31,234
11, whilst traveling
upwards of 460 miles per
176
00:11:31,235 --> 00:11:33,234
hour, had hit the north face of the
177
00:11:33,235 --> 00:11:36,034
building, creating a
catastrophic chasm in the World
178
00:11:36,035 --> 00:11:39,761
Trade Center Tower
between floors 93 and 99.
179
00:11:42,621 --> 00:11:45,394
Flight 11's trajectory
reached the very center of
180
00:11:45,395 --> 00:11:47,754
the North Tower, cutting
through the three blocks
181
00:11:47,755 --> 00:11:49,641
of staircases in the process.
182
00:11:51,141 --> 00:11:54,514
Above the impact point on floor 93, every
183
00:11:54,515 --> 00:11:56,841
person's route to safety was destroyed.
184
00:11:58,261 --> 00:12:04,021
The reality, 1,344 lives
were in mortal jeopardy.
185
00:12:05,181 --> 00:12:07,874
The plane's tanks
erupted with 90,000 liters
186
00:12:07,875 --> 00:12:09,914
of jet fuel upon impact with the North
187
00:12:09,915 --> 00:12:14,681
Tower, igniting a ferocious blaze
that consumed the building's interior.
188
00:12:16,581 --> 00:12:19,674
Office materials fed the
flames, creating an overwhelming
189
00:12:19,675 --> 00:12:23,114
inferno of searing heat,
choking smoke and intense
190
00:12:23,115 --> 00:12:27,321
fire, rendering the environment
uninhabitable for human life.
191
00:12:28,861 --> 00:12:31,834
Adding to the horror,
now-damaged elevator shafts
192
00:12:31,835 --> 00:12:34,194
provided a lethal
conduit for the burning jet
193
00:12:34,195 --> 00:12:36,074
fuel to rage through the floors of the
194
00:12:36,075 --> 00:12:38,361
building as far as the entrance lobby.
195
00:12:40,301 --> 00:12:42,954
An estimated 8,000
people who could evacuate
196
00:12:42,955 --> 00:12:45,234
from the floors below the 93rd-story point
197
00:12:45,235 --> 00:12:48,961
of impact were faced with a
chaotic and frightening scenario.
198
00:12:50,621 --> 00:12:52,474
The World Trade Center
Towers were not designed
199
00:12:52,475 --> 00:12:54,761
to accommodate a large-scale evacuation.
200
00:12:56,821 --> 00:12:58,834
Each of the twin towers was equipped with
201
00:12:58,835 --> 00:13:02,141
only three narrow stairwells
leading to the ground level.
202
00:13:03,581 --> 00:13:05,874
When the plane struck, the force of the
203
00:13:05,875 --> 00:13:08,954
impact caused the structures
to shift, jamming doors
204
00:13:08,955 --> 00:13:13,161
in their frames and blocking stairwells
with debris from shattered walls.
205
00:13:15,061 --> 00:13:17,514
This left dozens of people trapped in an
206
00:13:17,515 --> 00:13:21,274
increasingly desperate situation,
particularly those on the floors
207
00:13:21,275 --> 00:13:22,801
near the impact zones.
208
00:13:24,181 --> 00:13:27,954
With escape routes destroyed,
the intense flames, suffocating
209
00:13:27,955 --> 00:13:31,714
heat and thick black smoke
created unbearable conditions
210
00:13:31,715 --> 00:13:33,161
inside the North Tower.
211
00:13:36,301 --> 00:13:38,881
In a heartbreaking attempt
to escape the inferno,
212
00:13:39,061 --> 00:13:41,474
it is estimated that between 100 and 200
213
00:13:41,475 --> 00:13:44,234
people chose to jump to their deaths rather
214
00:13:44,235 --> 00:13:46,601
than succumb to the flames
consuming the building.
215
00:13:47,381 --> 00:13:51,594
Have you seen any
evidence, Elliot, of people
216
00:13:51,595 --> 00:13:53,721
being taken out of the building?
217
00:13:53,861 --> 00:13:57,801
You say that emergency vehicles
are a concern as human loss.
218
00:14:01,341 --> 00:14:04,721
Oh my God, another plane has just hit.
219
00:14:08,861 --> 00:14:10,361
Holy shit, Mark.
220
00:14:11,341 --> 00:14:12,394
That's the other building.
221
00:14:12,395 --> 00:14:13,460
That's terrorist.
222
00:14:13,461 --> 00:14:15,161
That's terrorist, bro.
223
00:14:16,061 --> 00:14:17,641
That's fucking terrorist.
224
00:14:31,101 --> 00:14:33,881
It was now clear that this was no accident.
225
00:14:34,541 --> 00:14:36,881
Initially, after the attack
on the North Tower,
226
00:14:37,141 --> 00:14:39,554
workers, staff and
visitors in the South Tower
227
00:14:39,555 --> 00:14:41,681
were told to stay where they were.
228
00:14:42,221 --> 00:14:45,234
After the second crash,
a mass evacuation began
229
00:14:45,235 --> 00:14:50,201
in the South Tower, below the
impact zone of stories 77 to 85.
230
00:14:51,941 --> 00:14:53,201
Confusion reigned.
231
00:14:53,421 --> 00:14:54,994
Even though one of the stairwells in the
232
00:14:54,995 --> 00:14:57,074
South Tower was undamaged as the plane had
233
00:14:57,075 --> 00:14:58,754
hit the building at an offset from the
234
00:14:58,755 --> 00:15:01,194
vertical center line
and could therefore be a
235
00:15:01,195 --> 00:15:03,674
route to safety, it was filled with choking
236
00:15:03,675 --> 00:15:06,714
black smoke, leading many
to mistakenly make their
237
00:15:06,715 --> 00:15:10,841
way upwards towards the roof
for a rescue that never materializes.
238
00:15:14,381 --> 00:15:17,794
Tragically, too, individuals
heeded the instructions given by
239
00:15:17,795 --> 00:15:20,794
9-1-1 telephone operators
and earlier building
240
00:15:20,795 --> 00:15:23,001
- wide announcements to stay put.
241
00:15:30,581 --> 00:15:31,794
Sean, it's me.
242
00:15:31,795 --> 00:15:34,914
I just wanted to let you know I
love you and I'm stuck in this building
243
00:15:34,915 --> 00:15:36,161
in New York.
244
00:15:37,101 --> 00:15:39,234
A plane hit the building
where a bomb went off.
245
00:15:39,235 --> 00:15:42,394
I don't know, but there's lots of smoke
and we just wanted you to know that
246
00:15:42,395 --> 00:15:43,561
I love you always.
247
00:15:44,261 --> 00:15:46,994
For those fortunate enough to be below the
248
00:15:46,995 --> 00:15:50,921
impact zones of the Twin Towers,
escaping was a harrowing ordeal.
249
00:15:53,901 --> 00:15:57,754
They navigated through collapsed
ceilings, shattered partitions and
250
00:15:57,755 --> 00:16:00,001
cascading water from broken pipes.
251
00:16:00,501 --> 00:16:03,434
Fires and dense, suffocating
smoke further obstructed their
252
00:16:03,435 --> 00:16:06,681
path, reducing visibility
and increasing the peril.
253
00:16:08,181 --> 00:16:11,274
For those trapped above
the impact zones, conditions
254
00:16:11,275 --> 00:16:13,841
were dire and rapidly deteriorating.
255
00:16:14,301 --> 00:16:16,441
The sealed windows of
the World Trade Center,
256
00:16:16,621 --> 00:16:20,361
not designed to open, left
many without access to fresh air.
257
00:16:20,981 --> 00:16:22,714
Some windows were shattered by the force of
258
00:16:22,715 --> 00:16:25,354
the plane impacts, while
others were broken by
259
00:16:25,355 --> 00:16:28,674
occupants desperately seeking
relief from the encroaching smoke
260
00:16:28,675 --> 00:16:29,881
and intense heat.
261
00:16:38,861 --> 00:16:41,394
One of the most haunting images from Sept.
262
00:16:41,395 --> 00:16:45,074
11 is the falling man, taken
by photographer Richard Drew.
263
00:16:45,075 --> 00:16:48,274
The photo shows an unnamed man believed to
264
00:16:48,275 --> 00:16:50,474
have fallen from the North Tower in a
265
00:16:50,475 --> 00:16:55,221
striking pose resembling an
arrow, almost serene in descent.
266
00:16:55,461 --> 00:16:57,954
While he didn't choose his fate, the image
267
00:16:57,955 --> 00:17:01,594
suggests a quiet acceptance,
inviting reflection on human
268
00:17:01,595 --> 00:17:05,341
dignity and resilience in the
face of unimaginable choices.
269
00:17:05,861 --> 00:17:09,514
Though efforts to identify
him remain inconclusive, the
270
00:17:09,515 --> 00:17:12,154
photograph has become a
symbol of individual tragedy
271
00:17:12,155 --> 00:17:16,641
amid collective loss, capturing
a moment of grace within chaos.
272
00:17:17,301 --> 00:17:20,554
Initially controversial, it
endures as a powerful reminder
273
00:17:20,555 --> 00:17:22,521
of the human cost of that day.
274
00:17:38,781 --> 00:17:42,394
Upon their completion
in 1973, the Twin Towers
275
00:17:42,395 --> 00:17:44,394
briefly held the title
of the tallest buildings
276
00:17:44,395 --> 00:17:46,274
in the world, and by the time of
277
00:17:46,275 --> 00:17:50,721
the 2001 terrorist attacks, they
remained among the top five tallest.
278
00:17:51,341 --> 00:17:54,554
Their collapse stunned the
engineering community, as fire
279
00:17:54,555 --> 00:17:57,274
had never before caused
a skyscraper to fail,
280
00:17:57,275 --> 00:18:01,121
and the towers had been designed
to withstand the impact of an aircraft.
281
00:18:06,221 --> 00:18:08,754
John Skilling, the lead
structural engineer for the
282
00:18:08,755 --> 00:18:11,354
World Trade Center,
had speculated on such a
283
00:18:11,355 --> 00:18:13,881
scenario after the 1993 bombing.
284
00:18:14,381 --> 00:18:16,594
Reflecting on the potential
consequences of a plane
285
00:18:16,595 --> 00:18:20,274
crash, he remarked, our
analysis indicated the biggest
286
00:18:20,275 --> 00:18:22,074
problem would be the fact that all the
287
00:18:22,075 --> 00:18:25,034
fuel from the airplane
would dump into the building.
288
00:18:25,035 --> 00:18:27,234
There would be a horrendous fire, a lot
289
00:18:27,235 --> 00:18:31,161
of people would be killed, but the
building structure would still be there.
290
00:18:32,941 --> 00:18:36,721
Tragically, his assumptions would
be proven wrong just eight years later.
291
00:18:37,221 --> 00:18:39,434
His calculations had not
accounted for the devastating
292
00:18:39,435 --> 00:18:42,074
effects of a jetliner flying at high speed
293
00:18:42,075 --> 00:18:44,954
or the intense large-scale fires fueled by
294
00:18:44,955 --> 00:18:47,481
thousands of gallons of aviation fuel.
295
00:18:47,941 --> 00:18:51,441
No design had been prepared for
such extraordinary circumstances.
296
00:18:58,421 --> 00:19:00,754
I don't think anybody
expected this building to
297
00:19:00,755 --> 00:19:03,874
collapse even after the
structural damage on the top.
298
00:19:03,875 --> 00:19:06,994
These buildings were
wrapped in steel the way
299
00:19:06,995 --> 00:19:08,834
your foot is wrapped by a sock.
300
00:19:08,835 --> 00:19:11,834
The steel side structures
were not holding up these floors.
301
00:19:11,835 --> 00:19:15,801
These floors were held up by
pinions, one between each floor.
302
00:19:16,181 --> 00:19:18,234
And so when the first two floors gave
303
00:19:18,235 --> 00:19:21,394
way, the weight of that was sufficient to
304
00:19:21,395 --> 00:19:25,234
collapse every pinion
and every floor, you know,
305
00:19:25,235 --> 00:19:27,474
straight down to the bottom.
306
00:19:27,475 --> 00:19:31,394
Jack Tagliarcio, a news
cameraman, captured the moment
307
00:19:31,395 --> 00:19:32,841
the first tower fell.
308
00:20:29,581 --> 00:20:32,274
A massive global audience
watched in shock as
309
00:20:32,275 --> 00:20:35,154
the twin towers were destroyed,
their collapse broadcast
310
00:20:35,155 --> 00:20:37,281
live on television and radio.
311
00:20:40,301 --> 00:20:42,594
When the deafening
roar of the falling towers
312
00:20:42,595 --> 00:20:46,514
subsided, dense clouds of
gray-white pulverized concrete
313
00:20:46,515 --> 00:20:49,161
and gypsum surged through
the streets of Manhattan.
314
00:20:49,501 --> 00:20:52,194
Initially, many believed
a new explosion or impact
315
00:20:52,195 --> 00:20:56,001
had caused the billowing smoke and
debris that obscured the South Tower.
316
00:20:56,181 --> 00:21:00,361
But as the winds cleared the
haze, the grim reality emerged.
317
00:21:00,621 --> 00:21:03,001
The towering structure was gone.
318
00:21:07,181 --> 00:21:09,594
This video was captured
by the Naudet brothers
319
00:21:09,595 --> 00:21:12,901
from inside the North
Tower as the South fell.
320
00:21:35,261 --> 00:21:37,914
The North Tower's
gypsum-lined stairwells had been
321
00:21:37,915 --> 00:21:43,281
obliterated on impact, leaving no one
above floors 93 to 99 able to escape.
322
00:21:44,501 --> 00:21:46,594
Though the smoke and flames told part of
323
00:21:46,595 --> 00:21:49,154
the story from the
outside, the harrowing calls
324
00:21:49,155 --> 00:21:52,794
from within revealed the
unseen reality, an essential
325
00:21:52,795 --> 00:21:56,121
window into the anguish and
courage of those trapped inside.
326
00:21:56,221 --> 00:21:57,314
Mom, it's Stephen.
327
00:21:57,315 --> 00:22:00,314
Um, my plane, my building got hit by a
328
00:22:00,315 --> 00:22:05,681
plane, and right now, I think I'm
okay, I'm safe now, but it's smoky.
329
00:22:05,901 --> 00:22:09,321
I just want to say how
much I love you, and, uh...
330
00:22:09,781 --> 00:22:12,074
I will, uh, call you when I'm safe.
331
00:22:12,075 --> 00:22:12,914
Okay, Mom?
332
00:22:12,915 --> 00:22:13,981
Bye.
333
00:22:20,261 --> 00:22:23,241
Shimmy, just hang in there.
334
00:22:25,461 --> 00:22:27,394
Just breathe slowly through a towel.
335
00:22:27,395 --> 00:22:28,901
Are you breathing through the towel?
336
00:22:29,581 --> 00:22:30,581
Everything's fine.
337
00:22:31,101 --> 00:22:33,554
Everybody's fine. Everybody's very
calm. Everything's going to be fine.
338
00:22:33,555 --> 00:22:34,794
You just have to stay calm.
339
00:22:34,795 --> 00:22:35,834
Everybody here is calm.
340
00:22:35,835 --> 00:22:36,901
I promise you.
341
00:22:38,141 --> 00:22:40,581
Your girls don't even know
because they're in school.
342
00:22:40,741 --> 00:22:42,521
The parents are here, they’re very calm.
343
00:22:43,621 --> 00:22:45,241
Just keep your head straight.
344
00:22:46,381 --> 00:22:47,714
Okay, do you see smoke by the window?
345
00:22:47,715 --> 00:22:49,074
The fire department’s...
You can't see?
346
00:22:49,075 --> 00:22:50,514
Do we see smoke by the window?
347
00:22:50,515 --> 00:22:51,941
The fire department wants to know.
348
00:22:52,781 --> 00:22:55,034
No smoke by the window.
349
00:22:55,035 --> 00:22:57,794
Listen carefully. As a last
resort, break the window as
350
00:22:57,795 --> 00:23:00,301
small as possible
just to get a little air in.
351
00:23:00,661 --> 00:23:02,274
Okay, do you follow?
352
00:23:02,275 --> 00:23:02,954
Yes.
353
00:23:02,955 --> 00:23:03,621
Okay, how so?
354
00:23:03,622 --> 00:23:05,034
They said as a last resort, we should
355
00:23:05,035 --> 00:23:07,474
open the window just a
little bit just to get some air in.
356
00:23:07,475 --> 00:23:10,101
Can you open the window
or do you have to break it?
357
00:23:10,581 --> 00:23:11,474
Huh?
358
00:23:11,475 --> 00:23:12,514
We have to break it.
359
00:23:12,515 --> 00:23:14,141
- Yeah?
- Break the window.
360
00:23:14,581 --> 00:23:17,514
Okay, Shimmy, Shimmy, take the window.
361
00:23:17,515 --> 00:23:21,434
As little as possible,
just get a little, uh...
362
00:23:21,435 --> 00:23:25,301
If you're running out of
air, we should do that.
363
00:23:25,501 --> 00:23:26,501
Okay?
364
00:23:37,421 --> 00:23:40,034
Smoke, new building, 105, 2-5.
365
00:23:40,035 --> 00:23:40,954
All right, stick tight.
366
00:23:40,955 --> 00:23:42,434
We'll get to you
as soon as we can.
367
00:23:42,435 --> 00:23:45,274
You can stay in that
smoke-free building there.
368
00:23:45,275 --> 00:23:46,721
That's all we can do.
369
00:23:47,861 --> 00:23:49,234
That's where you guys got to.
370
00:23:49,235 --> 00:23:49,914
We're getting there.
371
00:23:49,915 --> 00:23:51,994
It doesn't feel like it, man.
372
00:23:51,995 --> 00:23:52,914
I got young kids.
373
00:23:52,915 --> 00:23:54,034
I understand that, sir.
374
00:23:54,035 --> 00:23:55,754
There's lots of people up here.
375
00:23:55,755 --> 00:23:56,821
I understand.
376
00:23:57,101 --> 00:24:00,274
And then you go out in the building,
and there's a really big hip-up on the top.
377
00:24:00,275 --> 00:24:01,034
Smoke rises.
378
00:24:01,035 --> 00:24:02,034
You can really see it.
379
00:24:02,035 --> 00:24:02,834
We're on the floor.
380
00:24:02,835 --> 00:24:03,901
We're in a window.
381
00:24:05,781 --> 00:24:07,834
And then you have
to be in green here.
382
00:24:07,835 --> 00:24:08,901
You can't see.
383
00:24:09,981 --> 00:24:10,981
Okay.
384
00:24:11,421 --> 00:24:12,714
Just try to hang in there.
385
00:24:12,715 --> 00:24:13,514
I want to save it.
386
00:24:13,515 --> 00:24:15,234
It's too easy for you to say.
387
00:24:15,235 --> 00:24:17,001
You're in an air-conditioned building.
388
00:24:24,741 --> 00:24:26,074
It's really bad.
389
00:24:26,075 --> 00:24:27,781
It's black. It's arid.
390
00:24:29,181 --> 00:24:30,074
We're young men.
391
00:24:30,075 --> 00:24:31,154
We're not ready to die.
392
00:24:31,155 --> 00:24:32,221
I understand.
393
00:24:36,221 --> 00:24:37,034
Hello?
394
00:24:37,035 --> 00:24:38,101
Hello!
395
00:24:38,581 --> 00:24:41,721
We're overlooking the financial center.
396
00:24:42,181 --> 00:24:44,361
Three of us, two broken windows.
397
00:25:11,461 --> 00:25:14,434
At 11 a.m., Mayor Rudolph Giuliani ordered
398
00:25:14,435 --> 00:25:17,074
the evacuation of Lower
Manhattan, south of Canal
399
00:25:17,075 --> 00:25:21,381
Street, affecting over one million
residents, workers, and tourists.
400
00:25:21,981 --> 00:25:24,234
Meanwhile, rescue efforts
at the World Trade Center
401
00:25:24,235 --> 00:25:26,674
site continued throughout
the afternoon in a desperate
402
00:25:26,675 --> 00:25:28,001
search for survivors.
403
00:25:28,101 --> 00:25:32,194
I feel terrible for the people that
we lost, some of whom I talked to just
404
00:25:32,195 --> 00:25:34,001
15 minutes before we lost them.
405
00:25:35,941 --> 00:25:37,634
And the city is going to survive.
406
00:25:37,635 --> 00:25:38,754
We're going to get through it.
407
00:25:38,755 --> 00:25:41,021
It's going to be a
very, very difficult time.
408
00:25:41,221 --> 00:25:44,754
I don't think we yet know the pain
that we're going to feel when we find
409
00:25:44,755 --> 00:25:46,361
out who we lost.
410
00:25:46,581 --> 00:25:49,874
But the thing we have to focus on
now is getting the city through this and
411
00:25:49,875 --> 00:25:52,521
surviving and being stronger for it.
412
00:25:56,221 --> 00:25:58,394
It's difficult to find
the words to describe
413
00:25:58,395 --> 00:26:00,641
the feeling in New York City today.
414
00:26:00,821 --> 00:26:02,234
New York City is in shock.
415
00:26:02,235 --> 00:26:06,274
One of its most famous
landmarks destroyed, thousands
416
00:26:06,275 --> 00:26:09,441
dead, and America is under siege.
417
00:26:22,821 --> 00:26:25,674
I felt horrified, cos it's like
you don't know what's coming.
418
00:26:25,675 --> 00:26:28,874
They kept saying, there's
another plane coming, and
419
00:26:28,875 --> 00:26:30,714
all you hear was this rumbling, people was
420
00:26:30,715 --> 00:26:33,161
crying, people was jumping out the window.
421
00:26:33,261 --> 00:26:35,954
They was waving, like,
trying to, like, say, help me.
422
00:26:35,955 --> 00:26:37,114
Like, you see their arms.
423
00:26:37,115 --> 00:26:41,434
And then you saw the man jump down,
and he just... Everybody was jumping.
424
00:26:41,435 --> 00:26:42,314
It was crazy.
425
00:26:42,315 --> 00:26:46,234
I was standing down on 6th Avenue earlier,
426
00:26:46,235 --> 00:26:48,314
and I watched the flames coming out of
427
00:26:48,315 --> 00:26:50,354
the Trade Center, and I saw it collapse,
428
00:26:50,355 --> 00:26:53,914
and it was just the most horrible
thing I've ever seen in my life.
429
00:26:53,915 --> 00:26:56,421
Unbelievable. I didn't think
something like this could happen,
430
00:26:56,581 --> 00:26:57,801
especially in New York.
431
00:26:58,181 --> 00:27:00,514
Makes you wonder what
our intelligence community is
432
00:27:00,515 --> 00:27:02,954
doing, you know, to have
something like this happen.
433
00:27:02,955 --> 00:27:04,034
How can this happen?
434
00:27:04,035 --> 00:27:05,514
This is world-reaching.
435
00:27:05,515 --> 00:27:06,514
It's not just the city.
436
00:27:06,515 --> 00:27:07,594
It's around the world.
437
00:27:07,595 --> 00:27:10,741
It's going to... I don't think
anything will ever be the same again.
438
00:27:12,461 --> 00:27:16,074
Prior to September 11,
2001, the United States
439
00:27:16,075 --> 00:27:18,761
was not officially engaged in any wars.
440
00:27:20,381 --> 00:27:23,434
Islamic extremism, al-Qaeda,
and Osama bin Laden
441
00:27:23,435 --> 00:27:28,201
were largely unfamiliar to the general
public, and ISIS had yet to emerge.
442
00:27:30,101 --> 00:27:32,074
The events of that day marked a pivotal
443
00:27:32,075 --> 00:27:34,714
moment in history, a
clear divide between the
444
00:27:34,715 --> 00:27:37,194
world as it existed before the attacks and
445
00:27:37,195 --> 00:27:39,801
the profoundly changed
reality that followed.
446
00:27:49,221 --> 00:27:52,994
The shock and devastation
of September 11, 2001
447
00:27:52,995 --> 00:27:57,034
extended far beyond the
immediate aftermath, leaving a
448
00:27:57,035 --> 00:28:01,401
profound and lasting impact on
American life and global consciousness.
449
00:28:03,981 --> 00:28:07,634
What once seemed
inconceivable, a large-scale attack
450
00:28:07,635 --> 00:28:11,261
on U.S. soil, became
a grim new reality.
451
00:28:11,541 --> 00:28:15,514
The unthinkable possibility of
future attacks, potentially involving
452
00:28:15,515 --> 00:28:20,281
biological or nuclear weapons,
turned into a shared and persistent fear.
453
00:28:27,661 --> 00:28:30,674
This sense of vulnerability
and uncertainty did not
454
00:28:30,675 --> 00:28:33,314
just ripple through New
York City, but reverberated
455
00:28:33,315 --> 00:28:35,081
across the nation and the world.
456
00:29:28,101 --> 00:29:31,201
When we sit down at our dinner
table, we have an empty chair.
457
00:29:31,381 --> 00:29:33,981
When we get together for
holidays, we have an empty chair.
458
00:29:34,261 --> 00:29:35,401
We can't move on.
459
00:29:35,581 --> 00:29:36,474
There's no closure.
460
00:29:36,475 --> 00:29:37,601
There is no closure.
461
00:29:38,901 --> 00:29:43,674
What I'm thinking is, I have to look
down and see that this is no longer
462
00:29:43,675 --> 00:29:46,834
here, and he's no longer here, and everyone
463
00:29:46,835 --> 00:29:50,514
else thinks that this is just okay
and it's fine and we can move on, and
464
00:29:50,515 --> 00:29:51,581
we can't.
465
00:29:52,541 --> 00:29:54,674
Firefighters from the New
York City Fire Department
466
00:29:54,675 --> 00:29:56,754
rushed to the World
Trade Center minutes after
467
00:29:56,755 --> 00:29:58,961
the first plane struck the North Tower.
468
00:29:59,621 --> 00:30:01,794
Chief Joseph Pfeiffer
and his crew with Battalion
469
00:30:01,795 --> 00:30:03,674
One were among the first on the scene.
470
00:30:03,675 --> 00:30:08,994
I just got to work in the office, and
for some reason it was early and
471
00:30:08,995 --> 00:30:10,954
somebody had a TV on watching the news,
472
00:30:10,955 --> 00:30:13,961
and this whole thing started on live TV.
473
00:30:14,861 --> 00:30:17,554
So we started, we had a meeting, and
474
00:30:17,555 --> 00:30:22,361
about 8.30 I got activated
through FEMA for the response.
475
00:30:22,741 --> 00:30:24,954
Initially, the team
focused on the rescue and
476
00:30:24,955 --> 00:30:28,314
evacuation of the building's
occupants, which involved sending
477
00:30:28,315 --> 00:30:30,634
firefighters up to assist
people who were trapped
478
00:30:30,635 --> 00:30:33,354
in elevators and elsewhere,
as well as ensuring
479
00:30:33,355 --> 00:30:35,841
all floors were completely evacuated.
480
00:30:37,501 --> 00:30:40,234
Many of the evacuees
commented afterwards that the
481
00:30:40,235 --> 00:30:42,641
bravery of these firefighters
was immeasurable.
482
00:30:43,261 --> 00:30:45,961
The look on their faces was
one of steadfast determination.
483
00:30:46,821 --> 00:30:48,234
They were aware of the dangers they would
484
00:30:48,235 --> 00:30:52,514
face, yet continued on,
hour upon hour, regardless
485
00:30:52,515 --> 00:30:54,481
of their own safety and well-being.
486
00:30:58,021 --> 00:31:01,354
Problems with radio communication
also caused further problems
487
00:31:01,355 --> 00:31:05,601
as commanders lost contact with
many of the firefighters in the buildings.
488
00:31:08,181 --> 00:31:10,114
Coupled with this, as the news of the
489
00:31:10,115 --> 00:31:13,594
attacks spread, many
off-duty firefighters arrived at
490
00:31:13,595 --> 00:31:16,981
the scene eager to help,
but without their radios.
491
00:31:18,181 --> 00:31:21,914
As a result, firefighters
encountered difficulties reporting on
492
00:31:21,915 --> 00:31:24,274
their progress and
location and were unable to
493
00:31:24,275 --> 00:31:28,161
hear evacuation orders,
sometimes with tragic consequences.
494
00:31:31,901 --> 00:31:34,954
Oreo Palmer was one
such brave firefighter who
495
00:31:34,955 --> 00:31:38,021
lost his life in his
quest to save others.
496
00:31:38,381 --> 00:31:40,714
Without thought for his
own safety, he rushed
497
00:31:40,715 --> 00:31:46,394
from the North Tower to the South
at 9.03 a.m. On the stairwells, he
498
00:31:46,395 --> 00:31:49,154
realized that some firefighters
could not communicate with
499
00:31:49,155 --> 00:31:51,754
each other, so worked
quickly to rectify the
500
00:31:51,755 --> 00:31:53,561
problem with the radio receivers.
501
00:31:54,461 --> 00:31:58,641
Then, although most elevators
had been rendered non-operational,
502
00:31:58,741 --> 00:32:01,114
Palmer single-handedly fixed one and took
503
00:32:01,115 --> 00:32:03,114
it to the 41st floor, which was halfway
504
00:32:03,115 --> 00:32:07,281
to the impact zone, which
spanned the 77th to the 85th floors.
505
00:32:08,541 --> 00:32:11,794
This is Battalion 7 on
floor 40 of tower two.
506
00:32:11,795 --> 00:32:14,634
We've got one elevator
working up to the 40th floor.
507
00:32:14,635 --> 00:32:16,841
Staffed by a member of ladder 15.
508
00:32:17,301 --> 00:32:20,794
Climbing on foot, he was a very
fit man, so he was able to make it
509
00:32:20,795 --> 00:32:22,681
where others might not have been able to.
510
00:32:23,781 --> 00:32:26,714
He ascended 12 floors
in 10 minutes, wearing
511
00:32:26,715 --> 00:32:30,921
all the bunker gear, weighing
in at a crippling 50 to 60 pounds.
512
00:32:33,821 --> 00:32:36,274
Those fortunate enough
to have survived the initial
513
00:32:36,275 --> 00:32:38,474
impact of the crash on the 78th floor
514
00:32:38,475 --> 00:32:41,074
hoped to take an elevator
to comparative safety
515
00:32:41,075 --> 00:32:44,081
on the 41st, but it failed to work.
516
00:32:45,701 --> 00:32:49,881
Palmer did the unthinkable and
reached the 78th floor to save them.
517
00:32:50,381 --> 00:32:54,001
We're on the 43rd floor, stairway B.
518
00:32:54,541 --> 00:32:56,554
What floor should we
try to get up to, Orio?
519
00:32:56,555 --> 00:32:59,474
I'm up to 55, we're
gonna have to hoof it.
520
00:32:59,475 --> 00:33:03,321
I'm on 69 now, but
we need a higher bank.
521
00:33:04,901 --> 00:33:09,474
B stairway walls have been
compromised on 73 and 74.
522
00:33:09,475 --> 00:33:11,521
The walls are breached so be careful.
523
00:33:12,501 --> 00:33:16,761
It is clear he is in a race for time,
saving his oxygen and energy.
524
00:33:19,181 --> 00:33:23,361
He discovered the south stairwell
was safe to the impact zone and beyond.
525
00:33:24,221 --> 00:33:27,674
For the hundreds trapped there,
this stairwell was an escape route.
526
00:33:27,675 --> 00:33:30,001
What stairway are you in right now?
527
00:33:30,501 --> 00:33:32,561
South stairwell, south tower.
528
00:33:35,261 --> 00:33:38,081
We've got two outside the pockets of fire,
529
00:33:38,261 --> 00:33:40,794
we should be able to knock it
down with two lines Where are you?
530
00:33:40,795 --> 00:33:42,841
Radio that. 78th floor.
531
00:33:42,941 --> 00:33:44,841
Numerous 10-45 code 1’s.
532
00:33:45,741 --> 00:33:47,161
Floor 78?
533
00:33:48,021 --> 00:33:49,021
10-4.
534
00:33:49,261 --> 00:33:51,721
Numerous civilians, we’re
gonna need two engines up here.
535
00:33:52,181 --> 00:33:53,681
Alright 10-4, we're on our way.
536
00:33:55,941 --> 00:33:59,354
After such Herculean
efforts on his part, tragically,
537
00:33:59,355 --> 00:34:01,274
the impact of the crash was so strong
538
00:34:01,275 --> 00:34:05,661
that the south tower collapsed,
killing him and many others.
539
00:34:11,301 --> 00:34:13,714
All I can tell you is just put
540
00:34:13,715 --> 00:34:16,081
yourself in that position
as your family member.
541
00:34:16,341 --> 00:34:18,634
Every one of these firefighters
in here are our brothers.
542
00:34:18,635 --> 00:34:20,874
Every one of these police
officers in here are our brothers.
543
00:34:20,875 --> 00:34:21,994
And the civilians that are in here are
544
00:34:21,995 --> 00:34:23,674
the people that we're sworn to protect.
545
00:34:23,675 --> 00:34:25,681
That's our job, that's what we do.
546
00:34:25,781 --> 00:34:27,634
And as far as I'm concerned, I treat
547
00:34:27,635 --> 00:34:29,874
every person in there
as my personal family,
548
00:34:29,875 --> 00:34:31,761
and every firefighter does the same thing.
549
00:34:31,901 --> 00:34:34,041
Our job is to go in and
do what we have to do.
550
00:34:34,261 --> 00:34:35,601
We tell them to rest.
551
00:34:35,701 --> 00:34:36,954
They do get their rest.
552
00:34:36,955 --> 00:34:38,441
We tell them to sit down.
553
00:34:38,541 --> 00:34:40,674
We have guys lined up over there, thousands
554
00:34:40,675 --> 00:34:42,954
of firefighters and fire
officers lined up over
555
00:34:42,955 --> 00:34:45,714
there with police officers
waiting for the opportunity to go in.
556
00:34:45,715 --> 00:34:47,514
We have to hold them back because we
557
00:34:47,515 --> 00:34:49,634
don't want to create a
situation where because
558
00:34:49,635 --> 00:34:52,314
of the structural defects,
etc., where they're going
559
00:34:52,315 --> 00:34:54,514
to be put further in danger, and maybe
560
00:34:54,515 --> 00:34:57,634
during the recovery process we
wind up endangering someone else.
561
00:34:57,635 --> 00:34:59,441
That's our worst fear right now.
562
00:35:00,821 --> 00:35:03,314
Volunteers quickly descended
on Ground Zero to help
563
00:35:03,315 --> 00:35:05,281
in the rescue and recovery efforts.
564
00:35:06,981 --> 00:35:10,514
At Jacob Javits Convention
Center, thousands showed up
565
00:35:10,515 --> 00:35:12,241
and registered with the authorities.
566
00:35:13,101 --> 00:35:15,114
Construction projects
around the city came to a
567
00:35:15,115 --> 00:35:18,821
halt as workers walked off
jobs to help at Ground Zero.
568
00:35:20,141 --> 00:35:25,754
The amount of rubble,
actually, what we were
569
00:35:25,755 --> 00:35:30,081
trying to do was dig out a fire
truck that was on the street, buried.
570
00:35:30,341 --> 00:35:32,794
I really thought I was
going to just die yesterday.
571
00:35:32,795 --> 00:35:34,394
Like, I just thought I was
going to stop breathing.
572
00:35:34,395 --> 00:35:35,521
I was thinking of leaving.
573
00:35:35,981 --> 00:35:38,354
And then I saw these guys, you know,
574
00:35:38,355 --> 00:35:39,834
coming back that are supposed to take an
575
00:35:39,835 --> 00:35:42,234
hour and a half shifts, and they're not
576
00:35:42,235 --> 00:35:44,201
coming back because
they refused to give up.
577
00:35:45,741 --> 00:35:48,434
And then I thought, like, these guys are
578
00:35:48,435 --> 00:35:50,394
staying, and they need medical attention.
579
00:35:50,395 --> 00:35:52,114
I mean, these firemen
and these police officers
580
00:35:52,115 --> 00:35:56,874
and if they could stay, I could stay.
581
00:35:56,875 --> 00:35:59,834
You know, just droves
and droves of firefighters
582
00:35:59,835 --> 00:36:03,034
and EMS people and city workers, you know,
583
00:36:03,035 --> 00:36:06,474
MTA workers and Verizon
people and, you know,
584
00:36:06,475 --> 00:36:07,674
just a lot of people that look dog
585
00:36:07,675 --> 00:36:12,154
- tired and, you know,
working hard hours trying
586
00:36:12,155 --> 00:36:14,514
to do whatever they can to clear people
587
00:36:14,515 --> 00:36:18,154
out and find whoever might still be alive.
588
00:36:18,155 --> 00:36:19,754
There was, I think, one gentleman they were
589
00:36:19,755 --> 00:36:23,674
still in touch with on a cell phone
who was buried in a car that they
590
00:36:23,675 --> 00:36:24,594
were trying to get to.
591
00:36:24,595 --> 00:36:26,714
So we kept digging, and as we were
592
00:36:26,715 --> 00:36:29,914
digging, there was a big
explosion, a bang, you know.
593
00:36:29,915 --> 00:36:33,154
And within 10 minutes, we kept digging, and
594
00:36:33,155 --> 00:36:34,714
they started pulling everybody out.
595
00:36:34,715 --> 00:36:37,034
Believe me, after going in
there, we're still standing.
596
00:36:37,035 --> 00:36:38,281
It doesn't look like it.
597
00:36:38,541 --> 00:36:40,834
It looks like everything's
down, everything's gone.
598
00:36:40,835 --> 00:36:42,194
But we are still standing.
599
00:36:42,195 --> 00:36:43,274
You got to see these people.
600
00:36:43,275 --> 00:36:45,501
Like, there's no such thing
as having one hero anymore.
601
00:36:48,461 --> 00:36:50,474
Search and rescue
efforts in making the site
602
00:36:50,475 --> 00:36:52,234
of the Twin Towers safe in the immediate
603
00:36:52,235 --> 00:36:55,954
aftermath of 9-11 involved
iron workers, structural
604
00:36:55,955 --> 00:37:01,314
engineers, asbestos workers, boiler
makers, carpenters, cement masons,
605
00:37:01,315 --> 00:37:06,594
construction managers, electricians,
insulators, machinists, plumbers, and pipe
606
00:37:06,595 --> 00:37:08,761
fitters, amongst other professions.
607
00:37:09,341 --> 00:37:13,281
400 working dogs were also
deployed in the quest to find survivors.
608
00:37:13,661 --> 00:37:16,234
Their presence brought
comfort, hope, and healing during
609
00:37:16,235 --> 00:37:19,154
a time of immense grief
and trauma, showcasing
610
00:37:19,155 --> 00:37:21,921
the deep bond between humans and animals.
611
00:37:22,101 --> 00:37:24,554
These brave dogs and
their handlers remain a
612
00:37:24,555 --> 00:37:26,601
symbol of resilience and compassion.
613
00:37:28,461 --> 00:37:32,201
You spoke to him then while
he was watching the first.
614
00:37:32,781 --> 00:37:34,274
And what was that like?
615
00:37:34,275 --> 00:37:35,954
He said it was really chaotic.
616
00:37:35,955 --> 00:37:39,274
He said a plane just
went through the building.
617
00:37:39,275 --> 00:37:41,914
He said, Rachel, I just
watched somebody jump
618
00:37:41,915 --> 00:37:46,514
or get pushed or fall right out of
the building out of One World Trade.
619
00:37:46,515 --> 00:37:48,074
He's like, it's chaotic here.
620
00:37:48,075 --> 00:37:51,634
I work for Bloomberg News, so I
said, can I get anyone on the phone to
621
00:37:51,635 --> 00:37:52,954
talk about what you're seeing?
622
00:37:52,955 --> 00:37:54,354
And he's like, you don't understand.
623
00:37:54,355 --> 00:37:55,954
It's chaotic.
624
00:37:55,955 --> 00:37:59,754
And none of them ever knew
that it was a terrorist attack.
625
00:37:59,755 --> 00:38:01,321
They all thought it was an accident.
626
00:38:02,181 --> 00:38:03,721
No one ever knew.
627
00:38:04,221 --> 00:38:09,201
And they were all still on the phone
right before the second plane crashed.
628
00:38:09,461 --> 00:38:11,914
If I think about it, they
had no time to get out.
629
00:38:11,915 --> 00:38:12,954
They had no time to run.
630
00:38:12,955 --> 00:38:16,481
But I still was keeping hope.
631
00:38:17,381 --> 00:38:20,634
Was he on the phone to
you when the second plane?
632
00:38:20,635 --> 00:38:21,434
He was on the phone to me about
633
00:38:21,435 --> 00:38:23,801
two minutes before the
second plane went in.
634
00:38:24,181 --> 00:38:25,754
And you never got to
him again after that?
635
00:38:25,755 --> 00:38:27,714
I called back, and his phones were dead.
636
00:38:27,715 --> 00:38:29,194
I don't know what else to do.
637
00:38:29,195 --> 00:38:31,041
I'm just going from place to place.
638
00:38:31,421 --> 00:38:32,634
This was my fiance.
639
00:38:32,635 --> 00:38:36,234
I have planned my whole
future out with this person.
640
00:38:36,235 --> 00:38:40,001
If I don't find him, I have
to start all over again.
641
00:38:40,741 --> 00:38:45,994
It's taken me my entire life to
find him, and I don't know what I will
642
00:38:45,995 --> 00:38:47,281
do without him.
643
00:38:50,261 --> 00:38:52,801
Please, please help me find him.
644
00:39:03,541 --> 00:39:06,034
The day after the attack, then-Mayor Rudy
645
00:39:06,035 --> 00:39:08,514
Giuliani told reporters that
they were receiving mobile
646
00:39:08,515 --> 00:39:11,001
phone calls from people
trapped in the debris.
647
00:39:11,181 --> 00:39:12,834
But there was little hope for most.
648
00:39:12,835 --> 00:39:16,954
Congress quickly established an
extensive compensation program in
649
00:39:16,955 --> 00:39:19,794
the aftermath to compensate
the victims and families
650
00:39:19,795 --> 00:39:22,154
of victims of the 9-11 attack, with
651
00:39:22,155 --> 00:39:24,921
tremendous amounts
also raised by the public.
652
00:39:27,701 --> 00:39:29,881
Americans have many questions tonight.
653
00:39:31,261 --> 00:39:34,881
Americans are asking,
who attacked our country?
654
00:39:36,261 --> 00:39:39,194
The evidence we have gathered all points to
655
00:39:39,195 --> 00:39:43,594
a collection of loosely affiliated
terrorist organizations known
656
00:39:43,595 --> 00:39:44,661
as al-Qaeda.
657
00:39:46,861 --> 00:39:48,794
Our message to them is clear.
658
00:39:48,795 --> 00:39:51,114
No matter how long it takes, America will
659
00:39:51,115 --> 00:39:54,141
find you, and we will
bring you to justice.
660
00:40:05,701 --> 00:40:09,241
Rallying around the populist
phrase, United we stand,
661
00:40:09,661 --> 00:40:11,874
Americans were determined
to be resilient in the
662
00:40:11,875 --> 00:40:15,941
face of this unprecedented and
devastating attack on their homeland.
663
00:40:20,701 --> 00:40:23,274
President Bush and the federal
government found widespread
664
00:40:23,275 --> 00:40:25,994
support for their
response to the attacks and
665
00:40:25,995 --> 00:40:28,121
seemingly a need for retribution.
666
00:40:32,061 --> 00:40:34,874
Nearly 3,000 people in New York, Virginia,
667
00:40:34,875 --> 00:40:37,154
and Pennsylvania lost their lives on 9-11
668
00:40:37,155 --> 00:40:41,234
after terrorists orchestrated
by Osama bin Laden hijacked
669
00:40:41,235 --> 00:40:42,761
airplanes as weapons.
670
00:40:50,421 --> 00:40:54,034
As the years pass, suffering
continues alongside the
671
00:40:54,035 --> 00:40:57,274
memorializing among those
who lost loved ones and
672
00:40:57,275 --> 00:41:00,034
by survivors who sustained
injuries or who were
673
00:41:00,035 --> 00:41:03,234
forever changed by the
horrific events, even as
674
00:41:03,235 --> 00:41:05,681
the country and the world changes.
675
00:41:10,341 --> 00:41:11,881
My name is Stan Honda.
676
00:41:12,061 --> 00:41:14,594
I'm a former AFP photographer, and I was
677
00:41:14,595 --> 00:41:18,861
here on 9-11 photographing
the Trade Center attack.
678
00:41:19,021 --> 00:41:20,674
Well, that morning, I got a phone call
679
00:41:20,675 --> 00:41:24,321
from one of the other AFP photo stringers,
680
00:41:24,501 --> 00:41:26,514
and he watches the early morning news, and
681
00:41:26,515 --> 00:41:29,081
he said there's a plane that
crashed in the World Trade Center.
682
00:41:29,261 --> 00:41:32,954
I live near the number 6 subway
train, and I think I was on the last
683
00:41:32,955 --> 00:41:37,554
train that was running that ended up
at the City Hall Brooklyn Bridge stop.
684
00:41:37,555 --> 00:41:40,274
We're on Fulton right near Broadway, and I
685
00:41:40,275 --> 00:41:43,434
think I was around this
area photographing the
686
00:41:43,435 --> 00:41:46,394
people running from
the Trade Center site and
687
00:41:46,395 --> 00:41:50,401
also the first tower as it was collapsing.
688
00:41:50,621 --> 00:41:52,834
You could see this cloud of dust and
689
00:41:52,835 --> 00:41:57,594
debris and smoke coming
between the buildings through
690
00:41:57,595 --> 00:42:00,154
the streets and toward
where I was standing,
691
00:42:00,155 --> 00:42:01,394
so that was pretty frightening.
692
00:42:01,395 --> 00:42:05,714
I think this is the area where I had
come out of the building after the
693
00:42:05,715 --> 00:42:08,754
first tower had collapsed,
and the whole area
694
00:42:08,755 --> 00:42:11,074
was covered with this white and gray dust,
695
00:42:11,075 --> 00:42:13,274
so it really looked like it had snowed.
696
00:42:13,275 --> 00:42:17,154
The sidewalks, people were
covered, the vehicles, cars,
697
00:42:17,155 --> 00:42:19,601
and everything were
just covered with this dust.
698
00:42:19,861 --> 00:42:22,001
The picture of the woman, of Marcy Borders,
699
00:42:22,421 --> 00:42:25,114
I took into the, she actually came into
700
00:42:25,115 --> 00:42:27,634
the lobby of the building that I went
701
00:42:27,635 --> 00:42:29,834
into after the first tower had collapsed.
702
00:42:29,835 --> 00:42:32,001
Hi, my name is Marcy Borders.
703
00:42:32,101 --> 00:42:33,721
I'm from Bayonne, New Jersey.
704
00:42:34,261 --> 00:42:38,761
I became famous from working in
the North Tower on the 81st floor.
705
00:42:39,061 --> 00:42:42,034
My image is known all over
the world as the Dust Queen.
706
00:42:42,035 --> 00:42:44,714
The morning of 9-11, my supervisor had
707
00:42:44,715 --> 00:42:46,914
thought maybe a small jet plane might have
708
00:42:46,915 --> 00:42:51,241
nipped us, but at that time we
had no idea what was going on.
709
00:42:51,781 --> 00:42:57,234
So then I began to panic, you
know, so they sat me down, told me to
710
00:42:57,235 --> 00:43:01,074
relax, take deep breaths, but the way the
711
00:43:01,075 --> 00:43:04,914
building was shaking, it
was just, I couldn't sit there.
712
00:43:04,915 --> 00:43:06,474
You know, you just heard
people screaming stay
713
00:43:06,475 --> 00:43:09,274
away from the glass,
stay away from the glass.
714
00:43:09,275 --> 00:43:15,314
You saw injured, I saw people
with objects in them, burnt skulls.
715
00:43:15,315 --> 00:43:18,234
It was crazy compared
to what I just left.
716
00:43:18,235 --> 00:43:19,681
My stairwell was normal.
717
00:43:19,901 --> 00:43:24,001
That's when you just hear firemen
screaming run and don't look back.
718
00:43:24,221 --> 00:43:26,354
Then I took chase, you know, from this
719
00:43:26,355 --> 00:43:30,274
cloud of dust, this
smoke that's just following
720
00:43:30,275 --> 00:43:35,594
me, and once it caught me, it
threw me on my hands and my knees.
721
00:43:35,595 --> 00:43:38,874
Every time I inhaled, my
mouth just filled up with it.
722
00:43:38,875 --> 00:43:39,941
I was choking.
723
00:43:40,181 --> 00:43:42,601
I couldn't see my
hand in front of my face.
724
00:43:42,941 --> 00:43:47,154
I was just saying to myself and
saying out loud that I didn't want to die,
725
00:43:47,155 --> 00:43:48,521
I didn't want to die.
726
00:43:48,981 --> 00:43:53,601
And a stranger, I remember him
clearly saying he didn't have his shirt on.
727
00:43:55,661 --> 00:44:01,034
And he grabbed me, and, you know,
with so much going on, I was kind of
728
00:44:01,035 --> 00:44:02,281
afraid of him.
729
00:44:02,541 --> 00:44:05,434
So I was asking him,
what are you going to do?
730
00:44:05,435 --> 00:44:06,354
Where are you taking me?
731
00:44:06,355 --> 00:44:07,441
What are you going to do?
732
00:44:07,581 --> 00:44:09,561
And he was like, to safety.
733
00:44:09,821 --> 00:44:12,281
I guess that's where
this picture was taken,
734
00:44:13,181 --> 00:44:16,714
and I'm known all
over as the Dust Lady.
735
00:44:16,715 --> 00:44:20,394
We're used to big
building fires and disasters
736
00:44:20,395 --> 00:44:24,314
like airplane crashes, but
this seemed like something
737
00:44:24,315 --> 00:44:27,314
that was way beyond what
any of us had ever seen.
738
00:44:27,315 --> 00:44:31,354
It's really an honor, I think, to have
the photographs in the museum there.
739
00:44:31,355 --> 00:44:33,194
The 2 pictures, the one of Morrissey and
740
00:44:33,195 --> 00:44:36,794
Ed, got a pretty huge
amount of media attention.
741
00:44:36,795 --> 00:44:38,954
I was pretty surprised, and I think after
742
00:44:38,955 --> 00:44:41,994
a while I realized that they're pictures of
743
00:44:41,995 --> 00:44:44,274
people, and I think that a lot of
744
00:44:44,275 --> 00:44:47,834
people could identify
with these 2 individuals, the
745
00:44:47,835 --> 00:44:50,781
struggle that they were going
through to make it through the day.
746
00:44:50,941 --> 00:44:52,914
I think that's probably maybe one of the
747
00:44:52,915 --> 00:44:57,354
reasons that the pictures
themselves became fairly well
748
00:44:57,355 --> 00:44:59,801
- known and well-used.
749
00:45:06,861 --> 00:45:08,874
The site of the New York City attacks
750
00:45:08,875 --> 00:45:11,114
is now home to One World Trade Center,
751
00:45:11,115 --> 00:45:13,321
the tallest building in
the Western Hemisphere.
752
00:45:17,141 --> 00:45:19,154
Plans for rebuilding the
World Trade Center began
753
00:45:19,155 --> 00:45:21,994
in July 2002 under the guidance of the
754
00:45:21,995 --> 00:45:24,201
Lower Manhattan Development Corporation.
755
00:45:25,021 --> 00:45:27,674
The process was marked by debates among the
756
00:45:27,675 --> 00:45:30,634
public, architects, and
political leaders about what the
757
00:45:30,635 --> 00:45:32,841
New World Trade Center should represent.
758
00:45:34,381 --> 00:45:39,281
With so much significance tied to
the project, it had to be just right.
759
00:45:44,501 --> 00:45:48,554
Completed in 2014, the
inspiring structure stands as
760
00:45:48,555 --> 00:45:53,161
a powerful symbol of resilience in
the face of unimaginable tragedy.
761
00:46:05,141 --> 00:46:08,434
Surrounding 2 vast memorial
pools, situated where the
762
00:46:08,435 --> 00:46:11,714
Twin Towers once stood,
are bronze panels etched
763
00:46:11,715 --> 00:46:15,441
with the names of every person
who lost their life in the attacks.
764
00:46:25,461 --> 00:46:28,674
Nearby, the Survivor
Tree, a calorie-pair tree
765
00:46:28,675 --> 00:46:31,761
that miraculously withstood
the devastation at Ground Zero,
766
00:46:32,101 --> 00:46:35,261
thrives as a living testament
to strength and recovery.
767
00:46:38,341 --> 00:46:40,954
Every year, seedlings
from this tree are gifted
768
00:46:40,955 --> 00:46:43,674
by the 9-11 Memorial
to communities affected
769
00:46:43,675 --> 00:46:47,601
by their own tragedies, spreading
hope and resilience far and wide.
770
00:47:01,061 --> 00:47:03,434
For those who lived through it, the memory
771
00:47:03,435 --> 00:47:05,721
of that Tuesday morning remains vivid.
772
00:47:10,501 --> 00:47:12,874
People remember exactly
where they were when news
773
00:47:12,875 --> 00:47:16,201
broke that an airplane had
struck one of the Twin Towers.
774
00:47:16,701 --> 00:47:18,914
It was a defining moment
that brought Americans
775
00:47:18,915 --> 00:47:22,794
closer, as neighbors became
like family, stepping up
776
00:47:22,795 --> 00:47:27,561
to donate time, money, and resources
to aid those affected by the disaster.
777
00:47:39,581 --> 00:47:41,674
Even after all these years, the events of
778
00:47:41,675 --> 00:47:44,434
9-11 remain etched in our hearts, a
779
00:47:44,435 --> 00:47:46,834
reminder of both the fragility of life and
780
00:47:46,835 --> 00:47:48,921
the enduring strength of the human spirit.
781
00:47:48,921 --> 00:47:53,921
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00:47:48,921 --> 00:47:58,921
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