Original subtitles

He's completed his management course. He's passed his customer care exam.

He's got a distinction in The History of Sport and Leisure part two,

and here he is for a trial period of 14 days,

our new trainee, acting assistant deputy manager,

Gavin Featherly.

And I think we can all take heart from this promotion.

If a person like Gavin can make it, anyone can.

Isn't that right Gavin?

Yes, thank you Mr Brittas.

Now, I hope we're all gonna give him support and encouragement

What is it Tim? -Will he get more money?

What? -More money, for being manager.

The money is not important, Timothy.

What counts is the self-respect.

Yes, yes I know all that, but will he get any more?

Gavin will not be receiving pecuniary reimbursement as such, Timothy.

I knew it.

What he will be getting, is something far more valuable,

and particularly today, because today...

So sorry I'm late Mr Brittas.

Sit down, Colin.

I was somewhat delayed by a rather unfortunate

accident with my sewing machine this morning.

Colin.

I was attempting to repair a loose fly button, before I left,

using the button-sewing feature on my old Singer Marvel,

when I made a slight error of judgement

and stitched up rather more than I had intended to.

Oh, Colin. -The situation was further aggravated

when one of the paramedics, who was carrying me to the ambulance,

had a touch of angina and unfortunately sat down on the treadle.

I was wondering, if I could be excused bicycle safety class this afternoon?

Just sit down please, Colin.

I'll stand, thank you.

We have an extremely busy day ahead of us,

as Laura is about to explain. Laura.

Yes, well, Mr Brittas has decided

it would be a very good idea if Gavin had a chance

to put some of his training into practice.

So, he and I will be standing down today, leaving Gavin in charge.

It will be no good coming to me or Laura. We are just ordinary members of the team.

Starting when?

Starting now.

Room for a little one is there, Tim?

How long's this going on, Mr Brittas?

No, no, no, no, no, not Mr Brittas, Julie.

I'm just Gordon. Big Gordie, one of the boys.

Alright Gavin, all yours.

Sorry, Mr Featherly.

Thank you, Mr Brittas.

Well, if I could start by...

And may I remind you all how important it is,

that we take today's exercise seriously.

I want you to treat Gavin exactly the same way as you treat me.

Yes, thank you, Mr Brittas.

Well, as I was saying, if I could start by...

What are you doing?

Sorry?

That is my personal clipboard, Gavin,

you don't write on that.

You use the rough paper on the table.

Sorry, Mr Brittas.

Mr Featherly? -You didn't tell them.

Sorry, Laura?

That you've taken the job in Brussels,

that you're leaving in six weeks.

You didn't tell them.

Oh, that. -Why not?

Laura, I'm not made of stone.

I took one look at those eager trusting faces, and I could hear them say,

"Leave, but why?

How can you do this to us?"

I couldn't do it Laura.

It'd be like clubbing baby seals.

But you have to tell them.

I've built a team there, Laura.

I've gained their trust and respect.

You are still going?

Yes, probably.

Probably?

I thought I'd see how they managed today, Laura.

See how those little seals cope on the ice floes

without me to catch penguins for them.

Yes, and if they can cope on the ice floes

and catch their own penguins, you'll tell them then?

You can't just leave it hanging.

I'll tell them at the debrief, Laura.

Six o'clock, I promise.

Come in.

Mr Brittas, I wondered if...

Mr Brittas, who's Mr Brittas?

I don't see any Mr Brittas here, do you Laura?

Um, Gordon. -Yes boss, what can I do you for?

I hope they won't be any trouble.

I've made them a shepherd's pie,. Just needs to go in the microwave.

Fruit's in the bowl and no sweets, please.

Right.

Help yourself to coffee and biscuits. -Mm-hmm.

I've left you the doctor's number, also the number of the emergency carpenter,

in case Jessica's drawer gets jammed again.

I'll be ok. You just concentrate on having a good time.

You look nice, Carole.

Yeah, Gerald's taking her out for lunch.

Great, who's Gerald?

He's a nice gentleman I met in the family changing area, Laura.

It was when she was trying to teach the children

not to be embarrassed about seeing mummy naked.

Right?

He was so helpful. Always there with a towel, and a coin for the hairdryer.

Well, I hope you have a wonderful time.

You did check with Mr Brittas first?

I think you should, Carole.

Yes, Laura.

Where to now, mon capitaine? -The gym?

Or we could check out the pool area first?

Yes, but the gym's just around the corner.

It's not actually next on the list though, is it?

No, but we can -- we can check the pool area first.

Right, you are. Whatever you say, boss.

Mr Brittas, excuse me, can I ask permission please?

This is the man you need to talk to, Carole.

Right, Gavin, can I ask...

Mr Featherly to you.

Mr Featherly, could I ask permission please to stop work at 12:30 today?

Julie said she'd take over the desk.

Yeah, I never do anything upstairs anyway.

Shouldn't be a problem.

Okay, fine. -Great.

Well, give us a shout when you're goin'.

Right you are.

Er Gavin, you want to check she's completed her spreadsheet

for customer returns first?

Her what?

I may be wrong, but I think Carole's

supposed to be transferring her entries

from the activity daybook onto computer, for analysis, by today.

Oh, well as soon as you've done them then Carole, alright.

Mr Brittas?

Nothing to do with me Carole, he's the boss.

Ah now, we have a problem here, haven't we.

Have we?

If I was the manager,

which of course I'm not, Mr Featherly,

I could never pass a cupboard like this.

No?

To me, it looks unsightly as well as unsafe.

Ahh.

If it was me, I'd want it tidied.

Ooh, right, right.

Carole.

Oh, hello Mrs Brittas.

What would you say if I was to give you 5,000 pounds?

I'm sorry?

Yes, you heard me Carole, 5,000 pounds.

Yours to spend any way you want:

a fabulous new car, that holiday in the sun

you'd always promised yourself,

perhaps a valuable extension to your home?

I don't have a home, Mrs Brittas.

What's the catch you ask?

I'll tell you, there isn't one.

All you have to do is send 20 pounds

to each of the names at of the top of the list.

It's rather a lot of money Mrs Brittas. -Oh go on, Carole, it's important.

I'll get my purse.

Now, there's the trouble you see.

This cupboard is for internal lost property.

I know for a fact, that this came from outside.

I was getting into my car, and I distinctly remember it landing beside me.

How can anyone claim it, if it's in the wrong place?

I'll get some labels.

Gavin, Gavin, Gavin, Gavin, Gavin, Gavin, Gavin.

You don't actually do the work. You're in charge.

Tim.

You delegate, Gavin, that's the secret of management.

What is it, Gordon?

Tim, could you sort out lost property for me?

I'm supposed to be on my break in a minute.

Just get on with it please, Timothy.

Come on chief, we've got a pool to check out.

Hello, Helen.

Laura,

what would you say if I was to give you 5,000 pounds?

I think I'd say, "Thank you very much."

You knit, don't you?

Yes, you heard me Laura, 5,000 pounds,

yours to spend any way you want:

a fabulous new car. -Helen.

That holiday in the sun you've always promised yourself,

perhaps a valuable extension to your home.

Helen this is me, what's going on?

I have to have 5,000 pounds.

Yes?

And if I can just get enough people to send 20 pounds

to each of the names at the top of the list,

in 10 days time...

Oh, Helen. -What's wrong?

You won't get anything from this.

Yes I will, the man said you can't lose.

OK, go on Laura, if I don't get the money,

I can't have the operation.

What operation?

I've tried the NHS. There's a three-year waiting list.

It'd be too late by then. -What's wrong?

And if I don't get it done before I go to Europe,

I'll die, I know I'll just die.

Shouldn't you have done pearl that row?

I don't know why I don't just go out and buy some.

Right, what's going on?

Well, I met this man...

Where is it, Carole?

Sorry, Gavin?

The fire Carole, where is it? -Oh, that.

Upstairs corridor, area green seven.

Thank goodness I've found you, Mr Brittas.

There's a crisis in the sun lounge. -Not me, Colin.

What, oh sorry yes, crisis in the sun lounge, Gavin.

Well, you'll have to deal with it yourself, Colin, I've got a fire upstairs.

Gavin, a basic rule of management:

first build your database then you'll be in a position to act effectively.

But the fire!?

I think you should hear what Colin has to say,

then you'll know which crisis to deal with first.

Okay?

Bad news I'm afraid, Mr Featherly,

there's a girl trapped in a sunbed, the hinge is broken,

we can't get her out, we can't turn it off.

I estimate it's only a matter of minutes before she's seriously skin-damaged.

So there we have it, two crisises:

one, a fire upstairs,

two, a potential overdose of radiation.

What are you going to deal with first, Gav?

The fire? -Yes, and?

And?

And you're gonna delegate the other job to someone else.

Oh right, well, if you two could ...

Good thinking, Gav.

Come on, Colin, let's show the boss what we're made of.

Carole? -Gerald.

For me?

Oh, you shouldn't have.

All set? -Yes.

Well actually, no.

I'm afraid I have some work to finish,

could you care to wait?

I could never mind waiting for you, Carole.

I'll get you a cup of coffee.

I've brought a small present for Ben.

Only you mentioned the other day, that he liked cars.

Oh Gerald, it's wonderful.

Thank you.

Does he have a playroom somewhere?

Yes, sort of.

Ben, look what Uncle Gerald's brought you.

Yes, it will.

Well, you'll just have to squash up against the back wall.

Oh Tim, you wouldn't believe what's been going on.

No, I probably wouldn't understand it either.

Do you know, I've just had somebody set fire to a waste paper basket upstairs,

Colin's got some girl trapped on a sunbed

and I've just had a case of suspected smallpox in the pool.

The things a manager's expected to know.

Which reminds me, I need your card back.

What?

I believe management have a union of their own.

Ours is only for the people who do the work in this place.

Tim!

Brittas says Do you know about the tanker? -The what?

Milk tanker parked outside the gymnasium, no sign of a driver.

I heard about the tanker boss. Could be serious.

What? -As a fire hazard.

It's a milk tanker!

It's blocking our emergency exit.

In the event of a fire in this corridor,

everyone in the gym will be trapped; might have to evacuate.

You can't evacuate the gym.

Yeah, what about the WI craft fair,

there's 150 people in there, setting up stalls.

That's an awful lot of people to burn to death, Julie.

Your decision, boss.

Can't we just unblock the door?

Shift a 30 tonne tanker with the brakes on? Could take a while.

Right, well, we'll have to get them out then.

You'll have to clear this corridor first.

What?

This is now our main access.

Better get Tim to put this lot back in the cupboard,

I'll go and break the good news.

I've just spent the last hour sorting it out.

I'm sorry Tim, why does it all have to happen today?

Why should today be any different?

Have you decided where we're going for lunch?

Mm, I thought Normandy. -Oh?

A little fish restaurant I happen to know in Honfleur.

Really?

Well, I have to be back by seven.

Mr Brittas is giving a lecture on how women can avoid

having their lives being controlled by men,

and he's very fussy if anyone's late.

We'll be back by seven. -Really?

My helicopter's parked in the playing field.

The pilot is putting the champagne on ice.

Oh Gerald, why are you being so nice to me?

I could be even nicer if you'd let me, Carole.

How do you mean?

I have a little property in Old Whitbury.

It's just become available, and it could be yours,

if you want it?

A house, for me, but why?

Come and sit down, Carole.

I have a proposal to put to you.

A skin graft?

Yes, it's when they take a bit of skin from one part of the body...

Yes, yes, yes, I know what a skin graft is,

I just wondered why you wanted one?

Well, I've got this little blemish that I'd like to get rid of.

Blemish?

It's a tattoo.

I didn't know you had one.

It's quite recent and if Gordon sees it, he'll kill me.

Why?

A lot of women have tattoos. They're very fashionable.

A little rose on the arm...

What did you have?

I think you'd better show me.

Ahh.

It's not just the words Laura, it's the picture.

Yes, I can see that.

It's explicit, isn't it?

It's awful.

I can't have a bath.

If I take the children swimming, I have to wear cycling shorts.

Gordon's asking why I've switched to long nighties.

What on earth possessed you to choose that picture

and have 'I'm a goer' written underneath?

I don't remember. I don't remember anything.

All I do remember is someone at the

Flemish for beginner's class producing a crate of Bols,

and that's what I discovered in the shower on Wednesday morning.

I think you're right.

What?

I think you need a skin graft.

So you'll help, you'll send off the 20 pounds?

I think the first thing we do, is talk to the person who did it.

But I don't know who he was,

I told you I don't remember anything.

Well there can't be that many tattooists in Whitbury.

Ooh, do you think he'll remember me?

Trust me Helen, he'll remember you.

Yes, yes I know they don't want to leave, you'll just have to make them.

Yes, by force if necessary.

Some woman says, can they take their raspberry jam?

Jam? -From the craft fair,

450 pounds of competition jam,

and they don't wanna leave it behind.

Marshalling area all set up

in the south playing field, chief; what's next?

Well, I suppose...

Er, Mr Brittas?

Not now Colin, Mr Featherly's dealing with a crisis.

I quite understand that Mr. Brittas.

It's just that the girl does appear to be in a certain amount of pain.

What girl? -You remember,

the girl I told you about, trapped on the sunbed?

It strikes me, Colin, the possibility of 150 people

burning to death in the gym is rather more urgent

than some gal who's over-tanned herself on a sunbed.

But Mr. Brittas!

I think Mr Featherly would like you to deal with the crisis as best you can.

He's got a great deal to do.

You don't think...

Do it, Colin!

Right, what's next chief? -Next?

A cup of tea perhaps?

Ooh, that'd be nice.

I think he means the people from the craft fair, Gavin.

I think a little tea station set up on the south playing field might help

to ease the disappointment, don't you think?

Yes, I expect it would.

Hey, let's get the people from the WI to make it!

Sorry.

The tanker outside Gavin, Mr Featherly.

It's alright Linda, we know.

This is another one.

What?

Full of ethanol chloride.

It went out of control on the bypass, slid down the bank at the back,

overturned on a parking bollard,

then crashed straight into the milk lorry.

Goodness me!

The stuff's spilling out all over the tarmac.

Better call an ambulance, Julie.

Ah, ah, ah, chief, I've just had a thought.

If I remember rightly, from my chemistry lessons at school,

doesn't ethanol chloride mixed with milk

produce hydrochloric acid?

Yes. -Does it?

And correct me if I'm wrong,

but doesn't that combination give off lethal fumes of hydrogen chloride,

which would poison anyone that come into their path?

Better call the police as well, Julie.

Oh, I'm sorry Mr Featherly, I can't get through.

What? -Telephone, it's not working.

We'll have to move fast Gavin,

there's a party of school children

due to arrive in a minibus any minute now!

What do we do, Mr Brittas?

You're the boss, Gav.

Right, everyone follow me.

No, no, no, no, no, no, this way!

Catch us up Tim, Mr Featherly needs your support.

Yes, let's give him our support.

No, no, I couldn't Gerald, it wouldn't be right.

Ahh. -You know it wouldn't.

It just seemed to me to be an arrangement that would suit us both.

Yes, there's nothing I'd like better than a house of my own.

And I could pop in and see you sometimes.

Yes, but it wouldn't be fair, would it?

What could I give you in return?

Well... -Nothing, you see.

Oh, if only I wasn't so useless.

Look Carole, I don't mind you being indebted to me.

Really?

Just say you'll think it over, while you're finishing your work.

Yes, yes I can do that.

Would you like a whirl before lunch?

I'm sorry?

Oh I see, thank you.

Oh my goodness, it's worse than I thought!

Where?

That school minibus is right in the middle of the acid spillage. Those poor children.

We are talking about the sandbags, are we?.

It looks like they've been overpowered by the fumes.

Gosh, if we don't get them out soon, they'll die!

15 minutes, I make it.

What should we do, boss?

Mr Brittas, I've just cancelled the WI craft exhibition.

A wise move. I'd have done the same myself.

But really, Mr Brittas, I mean Mrs Eton-Jones

has been planning that thing for 10 months.

She's gonna be very angry and quite frankly...

Gavin, if I was killed for some reason.

Oh, please.

I would want to know that my centre is in the hands of a management team

that can cope with any emergency.

Well, I know that Mr Brittas.

But I thought you'd decided you wanted to be part of that team?

Yes, Mr Brittas.

14 minutes, Gavin.

Right, well if you two could give me a hand with these sacks.

I don't think you can walk there, Gavin.

That's the acid, isn't it?

Anything inside the orange line.

Oh, erm...

But there's some stuff over there that might be useful, Mr Featherly.

Oh, no.

It looks like some concrete blocks, some planking,

some polythene sheeting, some rope; that might help.

Good, erm.

If we used the planks to make a tripod,

and make a Bosun's chair out of the rope and the polythene,

you could swing me across

and I could pass the children out one by one.

Right, well we'll do that then.

Erm, first we need to move these over here.

Oh dear, I think the wind's shifting.

What?

Yes, it's coming in from the west,

which is blowing the fumes across here.

How are we gonna reach the planking now, Mr Featherly?

Er, um?

Just driving Mrs Brittas into town, alright Carole?

Alright, Laura.

I thought you were going out to lunch?

Yes, I have to finish these figures for Mr Brittas.

Oh, well leave them, I'll do them later. -Would you?

Yes, Tim will take care of the desk for you, where is he?

Oh, I think he's doing the cupboard.

You don't mind looking after Reception, for a few hours, do you Tim?

Oh no, no, that's my job around here.

Taking over things other people don't want to do.

He says it's fine.

Have a nice lunch, Carole. -Thank you.

Oh Tim, Tim. If an elderly gentleman offered you somewhere to live,

said he wanted to look after you, care for you and things,

would it be very wrong to say yes?

Well, is he a nice elderly gentlemen?

Why, would that make it more moral?

Oh, forget the morals Carole,

I just want his name and address.

So, you think it would be alright?

You take it, Carole.

I tell you you'll never get a friend to treat you like that.

Thank you, Tim.

Alright Gerald, where's your coat?

Aha, I thought so, I saw it had come loose when you came in.

Oh, do you know what I like about you, Gerald?

You have a sort of serenity, stillness, you know.

I mean, obviously you want to know if I made a decision,

but you don't rush in with questions.

No you sit there quietly, waiting.

Well, I have made a decision.

I've decided to take you up on your kind offer,

but only if I can do something for you in return.

No, please don't say anything,

just hear me out, please.

You see, I thought what you'd probably like

is someone to do something like this;

sew on a few buttons, do a bit of washing, ironing,

be like a wife in many ways, though obviously not all.

So, what do you think?

Oh, I'm so glad.

Shall we have a little choccy to celebrate?

Don't feel so bad, boss,

we managed to get four children out alive.

That's not a bad average.

That was Patrick.

Apparently the lift's jammed and there's

an unconscious woman inside, about to give birth.

My goodness chief, it's all happening today, isn't it?

Yes -I've tried contacting an engineer

but the outside lines don't seem to be working.

Whoa, what are we gonna do now? -Mr. Brittas...

Maybe, if one of us climbed down the shaft onto the roof of the lift,

they could deliver the baby down there.

Good thinking, Linda.

And I'll get the emergency midwifery pack.

That alright with you, chief?

Fine.

Ah!

Well, shouldn't you be helping? -What?

Rescue the woman in the lift. There isn't one, Tim.

What?

There is no woman in the lift,

like there was no milk tanker, no minibus,

it's all just Brittas.

He's dead! -Oh, here we go.

One minute he was sitting there, and the next minute,

Gavin he's dead!

Yes, alright, Carole.

Why do these things always happen to me?

Yes, thank you, I think we've got the message, thank you, Carole.

What?

If you don't mind, I'm trying to talk to Tim.

Did you hear what I said?

Oh, just leave it will you, Carole.

But Gerald's dead. He's dead!

Oh so, alright we've got a dead body,

I suggest you stuff him in a bag

and put it out for the bin men.

Looks like it's more serious than we thought, boss.

What? -According to Linda,

that lady in the lift's expecting triplets.

Mr Brittas. -Not now, Colin.

I'm afraid the girl in the sunbed is rather badly burnt.

We've done that one, Colin.

What?

Girl in sunbed, that was this morning. -But the proper girl?

Colin, there is no girl, there is no sunbed, there is ...

Good grief, what's happened to her?

It's the girl I trapped in the sunbed for you.

Colin I didn't ...

I told you to tell me someone was trapped.

Ahh.

Well in that case there's been a bit of a misunderstanding.

Look what you've done to her skin.

By 'eck, she's gone a hell of a colour.

You heartless swine, how dare you! -What?

How dare you tell me to put a man like Gerald in a bin bag?

What's going on? -Gerald died.

Who's Gerald?

Gavin told me to put him out for the bin men, Mr Brittas.

Did you?

I didn't know he was real.

He was gonna take me to Normandy for lunch!

It's all your fault, it's all your fault.

Gavin, the recently bereaved can be rather sensitive about this sort of thing.

Next time, what I suggest...

Where's the manager?

What?

I want to speak to the person who cancelled my craft exhibition.

Well, who's in charge here?

He is.

You!

Oh, oh, oh,

Come on, Tim,

Tim, there's a colleague, there's a ...

Alright, everyone.

I think I'd better take over now, eh Gavin?

Such a brilliant idea, Laura, turning it into a butterfly.

He did a good job, didn't he?

I'd never of thought of that, making legs into feelers.

Where is everybody?

Oh, Gavin, just the man, what do you think?

Oh, Mrs Brittas, I erm.

Go on, read it.

Well, it says erm, "I'm," and then there's a little heart,

"Gordon's". -Bingo!

Gavin, where is everyone?

Oh, they're having a strike meeting in there.

They wouldn't let me in.

Tim said I might be a management spy.

Is Gordon upstairs? -Yes.

We can't have a meeting now,

Mr Brittas is about to make his announcement.

Look Helen, can you keep him in his office for a few minutes?

You know, distract him or something.

How long do you want, Laura?

Okay then, as union representative, I'll push a note under Brittas's door

to let him know we're taking strike action;

see you all down the pub.

Right, yeah.

What's going on then?

Sorry, Laura, we feel he's pushed us too far this time.

Yeah, he wants us in early tomorrow morning, for more disaster training.

Yes, so you won't be here for the debriefing session.

There's no use trying to talk us out of it, Laura.

No, I wouldn't dream of it.

No, I just thought you might want to hear him

make the announcement that he's leaving.

What? -What?

Well, he was going to tell you earlier,

but he said he wanted to make sure as you all part of the team.

You mean, he's definitely going?

Well, he was.

Trouble is, something like this could make him feel

he should stay and organise counselling sessions.

No, no, I'm sorry,

I'm afraid we have to make a stand on this one.

Whatever you think. It's just ...

No, no, no, you must do what you think best.

So, there we have it.

I shall be taking up the post of

European Commissioner for Leisure,

and shall be leaving as manager at the end of next month.

Now, I realise this comes as a major blow,

but I don't want you worrying.

I wouldn't be leaving if I didn't think you were a first class team.

I honestly believe you can manage without me.

I'm sorry I'm late, Mr Brittas.

Sit down, Colin.

Only the surgeon consultant at Whitbury General

asked me to do a photographic session for the Lancet.

Colin.

Apparently, he's never seen a man

with a perfect button hole sewn straight through his...

Colin, this is my debriefing session.

My apologies Mr Brittas.

Right, now where was I?

Oh, you were saying how we could manage without yer.

Yes, and I think today's exercises proved that.

Though I think there are still one or two procedures

we need to go over again.

Would anyone object to coming in an hour early in the morning?

Is this more unpaid overtime?

I think Mr Brittas is worried that if we're not a first class team,

he may not be able to leave next month.

So who's going to be here then?

Excellent!

Well done, everyone, back to work please.

Well, I think they took it rather well, Laura.

They did, yes.

You know, the trick with leadership Laura,

is to carry people along with you.

You can't force them.

You've got to, and I know it might sound rather odd,

but you've got to make them love you.

But you have to Tim, Mr Brittas said.

No, what I have to do is go and cook supper.

Oh Tim, what am I gonna tell him?

You're making things very difficult for me.

I know.

Well, thank you.

Problems, Gavin?

Tim won't tidy the cupboard.

Ah, and that's serious, is it?

Well, Mr Brittas thinks it is.

What am I gonna do Laura?

Whatever I do, I upset one of them.

Well, let's have a think about that, shall we?

There's nothing I can do. I'm doomed.

You know what I always do in situations like this?

What?

Where's Carole?

I'm afraid she's gone out. -Gone out?

She was rather upset about her boyfriend dying like that.

Ah, yes.

It's just she was supposed to be putting those figures onto disk for me.

Ah now, I thought she'd done them.

Yes, here we are,

I thought it wouldn't be like her to let you down.

Well done Carole, eh.

That's my evening taken care of.

Tim sorted out that lost property for you, did he?

Yes, yes he did.

Didn't give you any trouble, I hope?

No, no he didn't.

As a matter of fact, he did a very good job,

I was just going to erm, check on it.

Good, good.

I think he'll get the hang of it, Laura.

What? -Gavin.

Leadership's not an easy thing to teach, but I think he's learning.

Yes, I think he is.