Original subtitles

Come on. Come on!

Sir? Sir? Good morning sir.

Welcome to the Whitbury New Town Leisure Centre.

How may I help you?

I was just checking when the pool was open.

9:20 to 12:50, 1:15 to 7:45, sir.

That's alright, thank you.

Yes, just one moment.

Can I ask you a question before you go?

Yes.

I wonder, were you planning to use our cafeteria during your visit today?

Well, no, I only called in to check...

Ah, is there any particular reason why not?

No, as I said...

Now, would you be more prepared to use our cafeteria

if we provided vegetarian food? -No.

If we displayed calorie counts by each dish?

No, look, it's not... -Baked our own bread on the premises?

There's no point asking me.

I only called in to check pool times, okay?

Disposable cutlery?

Oh, please, please.

It will be so helpful if you could just...

Have a nice day.

How's it going, Carole?

Oh, Mr. Brittas. -You haven't forgotten

I want those questionnaires by four o' clock?

Oh, Mr. Brittas, would it matter, dreadfully,

if you didn't have quite all of them?

I need all 100, Carole.

I cannot make meaningful deductions from a statistical sample any smaller than that.

Gavin.

No, of course not.

Basement toilet's backing up again.

Oh, morning, Tim.

Patrick's closed down the lid, and tried to seal it down with sellotape,

but there's definitely something wrong with those drains.

I'll call the man. Tim?

Yes? -Tim, have you finished

filling in your questionnaires, yet?

I've just handed them to Laura. Why?

You didn't have any trouble getting people to fill them in?

Oh, absolutely none at all.

The thing you had to bear in mind was that Mr. Brittas needed those forms

and I had to make sure he got them.

I found that sort of carried me through.

I see.

So, what do you think?

Well, does this mean you'll be going away again, Mr. Brittas?

No, I'm not going anywhere, Gavin.

Oh, yes. Yes, of course.

But someone else might be.

Right.

Someone who, one day,

may be interested in becoming a manager,

or a deputy manager, him or herself?

Right.

Oh, you don't mean?

Oh, right!

Naaaah.

I've been watching you, Gavin Featherly.

There aren't many people on this staff

who have what I call LMP.

Leisure management potential.

But you have the attitude and maybe even the calling.

Oh, goodness.

Let me know what you think at lunchtime, eh?

Yeah, Mr. Brittas?

I wondered do we really have room for another manager?

I mean, we already have two managers.

Well, three, if you count yourself.

I can't be too specific at this juncture in time, Gavin.

Let's just say there's a possibility that a vacancy for deputy manager

may be coming up in the foreseeable future.

You mean someone's leaving?

That, I'm not at liberty to discuss, Gavin.

Gotta be rather discreet at this point.

Tell Colin to come to my office, please, Carole.

I've got Tim's questionnaires on the pool for you.

Thank you, Laura.

The main thing the public seem to want is higher pay for pool staff.

Really?

Yes, according to these,

they'd be quite happy to pay twice as much for the ticket,

if they knew the money was going straight into the hands of the lifeguards.

Now, that does surprise me.

You're planning to use this sort of information, are you, Mr. Brittas?

This is going to be the basis for a complete overhaul

of our administrative structure, Laura.

If I'm to go to Brussels,

I want this place to be as sharp and effective as possible.

Oh, good.

Though, there is one simple change that I think we all know

would do a lot more than anything else.

What's that?

Hasn't it ever occurred to you, Laura,

that most of the upsets in this Centre

are caused by one person?

Well...

One member of the team, Laura, who means well

but is consistently the dead pigeon

in the jet turbines of management?

Well...

And have you ever tried to imagine what this place would be like without him?

I have, sometimes.

He has to go, Laura.

I cannot justify having a swimming pool manager

with a skin condition which means he can't go in water.

Oh, you're talking about Colin.

Of course I'm talking about Colin.

You're not gonna fire him?

That man is dead weight, Laura.

Well, you must do what you think best, Mr. Brittas,

but I'm telling you now, you're not gonna find it easy.

Not today.

So sorry I'm late, Mr. Brittas.

Colin?

Just to let you, I've got your message,

and I'll be with you as soon as I've made a rather urgent trip to the toilet.

Uh, Colin, what's happened to your eyes?

Ah, yes. I'm afraid I've been blinded, Mr. Brittas.

Still, we mustn't dwell on my little problems.

I'll be as quick as I can.

Do you want a hand, Colin?

I beg your pardon?

Oh, I see what you mean.

No, thank you, Laura.

I should be able to find it on my own.

What happened to him?

His garden blew up.

You know his organic vegetable bed?

Turns out it was built on 70 feet of toxic waste, dating back to the '50s.

Nobody realised quite how much gas was building up

until yesterday evening,

he went to light his charcoal pit, and...

The hospital wanted to keep him, but he insisted on coming in.

Why?

He didn't want to let you down.

He said you've always taught him to put duty before minor personal discomfort.

I get your message, Laura, but I'm afraid it doesn't change anything.

He's been blinded, Mr. Brittas!

Which means he's now medically incapable of doing his job

as well as incompetent.

I'm sorry, when he comes back here, I'm gonna fire him.

I shouldn't do that if I were you, Colin.

Laura! What are you doing in here?

This happens to be my office, Colin.

Don't tell me I've taken a wrong turn.

Colin, come here, I want to talk to you.

Colin, stop right there. Stay right where you are.

Give me this, there we go.

Take him to the seat, please, Laura.

My trophies.

I don't think you'll need me for this bit.

Oh, I don't know if Colin mentioned it,

but the eye surgeon said

there was every chance he may regain his sight

if he avoids all excitement and sudden shocks.

You'll bear that in mind, won't you?

Don't worry about me, Laura.

When you've had something like your garden explode,

what's left to shock you, eh?

Now, Colin, I've been reviewing your job situation.

I never cease to be grateful for it, Mr. Brittas.

Colin. -The thing about having a job

is it gives you a sense of purpose.

Yes, well. -And if there's one thing I've learnt from you, Mr. Brittas,

is that if you don't have a purpose in life,

you may as well give up the ghost, and throw yourself on the scrapheap.

Colin, would you allow me to speak, please?

Sorry, Mr. Brittas.

Right. Now, I have something to say to you

and you're not making it easy for me.

Brittas.

Yes. Yes, he is, Carole.

Right.

Alright, Carole, bye.

Colin.

Yes?

Colin -- I have to go downstairs for a minute.

Just wait here, will you?

Thank you very much, Mr. Brittas.

I've told you, you can have it back, Mr. Furnival,

just as soon as you finish filling in this questionnaire.

Thank you very much.

Whitbury New Town Leisure Centre. How can I help you?

Oh, Mrs. Brittas, you want to speak to Mr. Brittas?

Yes, I can take a message.

You want a divorce.

Anything else?

Yes, I'll see that he gets it. -Carole, Carole.

Helen? Helen, it's me.

Are you alright?

Of course I don't mind. I'd love to talk about it.

How soon can you get in?

Oh, Helen.

Have you got Mrs. Brittas's box?

Yes, of course.

Come on,

tell me all about it.

Right, Carole, what is it?

Ah, Mr. Brittas.

You've had some news for Colin.

Yes, it's about his aunt, it's very sad.

You see...

Linda!

I'm sorry, Mr. Brittas.

There's all this stuff coming out of the lavatory.

I tried flushing it but more of it pours out onto the floor.

You must know the routine

for a backed up toilet by now, Linda. -Yes, but...

You block the bowl, put an Out Of Order notice on the door,

and get Carole to call some drainage engineers.

Well, as matter of fact, Mr. Brittas, I did try earlier...

I don't want to hear about trying, Carole.

I want a trained operative here and on the job, alright?

Now, what is this about Colin's aunt?

Oh, she died.

Died?

Yes, I'm afraid Colin's going to be terribly upset.

This is the aunt who brought him up as a boy, you see

after his parents passed away in the combine harvester.

Yes.

The nursing home wanted to know if you wouldn't mind breaking the news.

Right, I'd better do that, Carole.

Yes, Mr. Brittas.

I don't want to go to Brussels, Laura.

Oh.

It's bad enough when things go wrong in this country,

but when you can't even speak the language.

Yes.

l mean, how do I tell a doctor I need stronger pills in Flemish?

You think he might get the job, then?

Oh, he sailed through the first four interviews.

Everyone thinks 'cause of his medals, he's a hero.

And you saw Jeremy Paxman fawning all over him on "Newsnight".

I hadn't realised things were going so well.

Oh, I've tried everything to stop it. And three weeks ago,

I even decided to stop letting him, you know...

To show him how upset I was.

How's that working?

Oh, it's been hell.

I've never felt so...

You meant with Gordon, didn't you?

Yeah.

I don't think he's actually noticed, yet.

You have told him, have you?

How do you mean?

That you don't want to go to Brussels?

You have actually told him?

Do you think that would help?

I think it might.

Look, if you like,

I can have a word... -Oh, would you, Laura?

A divorce would sound so much better coming from you.

No, Helen, I meant that I could say

that you wanted to have a talk.

Oh.

Oh, I see. Well, give me five minutes, then.

Is that you, Mr. Brittas?

Yes, Colin.

Julie very kindly made some coffee.

Can I pour you one?

Thank you.

It's one sugar, isn't it, Mr. Brittas?

Colin.

Oh, my word!

That sets you up.

Colin, Carole's just given me some news for you.

I haven't won the pools, have I?

No, it's about your aunt, Mrs. Witherspoon.

That's Miss, actually, Mr. Brittas.

She never married.

I'm the nearest thing she has to a son.

Colin...

Oh, it's not the hiccups again, is it? -What!?

Only, the last time they lasted a fortnight.

What that woman suffered.

Colin, would you just shut up and let me speak, please?

I'm sorry, Mr. Brittas.

Colin, the news is rather serious, I'm afraid.

More serious than hiccups?

I'm afraid it falls to me to have to inform you...

She's died, hasn't she?

Well, yes, she has.

That's typical of you, Mr. Brittas.

What?

Here you are, trying to spare my feelings

and all I can do is chatter away.

I am very sorry, Colin. -It's alright.

She was 93, you can't expect...

Would you have a tissue, please?

There you go.

What have I done, Mr. Brittas?

It's alright, Colin, I'll get it.

Oi, you, come back! -What? What is it?

That bird of yours is flying around my office.

Shut the door, Mr. Brittas!

If it gets out, we'll never get it back.

Shut the door!

It didn't make it into the passage, did it?

No, it didn't make it into the passage, Colin.

I'm sorry to make such a fuss, Mr. Brittas.

It's just with Auntie dying,

Jeremy's the last person I've got left.

Come on. Come to Daddy, son.

It's alright, Colin, I've got it.

Thank heavens for that.

I'll tell you what, Colin.

I'll take it downstairs.

I think what it needs, now is a drink of water.

And you've no idea who did this to you?

Nope.

Well, I'll go and call a locksmith.

In the meantime, I wonder,

would you fill in a questionnaire about our cafeteria?

Thank you very much!

Gotta pop out for five minutes, Carole.

If anyone needs me, mobile.

Yes, Mr. Brittas. -Mr. Brittas! Mr. Brittas!

Not now, Laura.

Your wife wants to talk to you very urgently.

Well, tell her to wait, will you?

I'm got to pop down to the pet shop to buy a canary.

She is very upset.

Upset? -Yes.

Have you noticed anything odd about her behaviour, recently?

Well, she has been tense.

Anyone who starts picking off strips of wallpaper

at three in the morning is obviously frustrated about something.

But I am dealing with it, Laura. -Dealing with it?

I bought her a present.

It's a mini keyboard.

It's actually a Casio Club, Laura.

I thought if she had an outside interest...

Mr. Brittas,

I think the main cause of the problem is that

your wife doesn't want to go to Brussels.

Really?

And I think you should talk to her about it.

I will. -She's in the staffroom.

I will, Laura, just as soon as I've found someone to buy this bird for... Tim?

Yes, Mr. Brittas?

I want you to do something for me, please.

It's past the first floor now, Mr. Brittas.

What? -The toilets!

I bunged up the ones on the ground floor like you said.

But now it's coming through upstairs.

I thought Carole was calling the drainage engineers.

I did, Mr. Brittas, but they won't come.

Something about a letter you sent to Customs and Excise.

But there must be some others.

What about the ones we had last week?

If you mean the people on Tuesday,

you sent them home because they had

the Union Jack upside down on their overalls.

I've tried lots of others,

but we seem to be on some sort of list.

Do you still want me or can I go away?

Yes, I still want you to go down to town and buy another one of these, please.

It's Jeremy.

What?

It's Colin's canary.

What have you done to him?

I haven't done anything, Gavin.

It got trapped in a door.

You've killed him.

Just do as your told, please, Timothy.

As near like this one as you can, please.

You mean with a crushed thorax and blood all over its...

Just do as you're told.

Right, as I see it,

we have one flushing closet on the top floor here

with no knowing how long it's gonna hold out.

This is what will happen.

He won't be long, Helen.

Attention all staff. Attention all staff.

We are moving to Emergency Toilet Procedure Green.

I repeat, we are moving to ETP Green.

This is what it's going to be like in Brussels, isn't it?

Only out there, we won't have any understanding ambulance men.

It might not be.

How do you mean?

Has he told you anything about the job?

Oh, he never stops.

No, only, I just thought,

it's mostly making rules, isn't it?

Preparing reports, setting up initiatives, theory?

So?

Well, he does that sort of thing rather well.

Look, Helen.

Most of the trouble here

is because he has to deal with people

and he's dreadful at that.

But working in Brussels has got nothing to do with people.

I think he may have found his niche.

His what?

Put him in the right place, Helen,

make him a square peg in a square hole,

he could be a different person.

Do you really think so?

It could be better for you, better for him,

better for everyone.

Brussels.

It's quite close to Amsterdam, isn't it? -Quite.

I always thought they had very sensible laws about drugs and things.

Get onto Talking Pages, Julie.

There must be someone in this country prepared to rod a drain.

What are you going to do about Colin?

What?

He's still waiting.

Colin.

I'll give him five minutes, get his cards ready, will you?

Now, where's that pamphlet I wrote on unemployment?

It's here.

Right.

Sorry to have kept you waiting, Colin.

Don't you worry about me, Mr. Brittas.

Now, you probably know what I want to say to you.

I have a sneaking suspicion, yes.

Well, that makes it easier for both of us, doesn't it?

Let me start by giving you this.

Thank you, Mr. Brittas.

Now, Colin, you've been here for five years...

And you still remember our birthdays.

What?

I only wish I could see the card.

Has everybody signed it?

Colin.

I wonder if I could ask a favour, Mr. Brittas.

Only yours isn't the only card I had this morning.

I wonder, have you time to tell me who they're from?

Yes, of course. Colin

Right, well, this one is from Pauline, the milkman.

How very thoughtful.

This one's from the "Young Telegraph".

'Happy Birthday, Colin." -Clobber.

And this one says, "Dear Colin.

I'm so sorry, it's all gone.

There's nothing left, I'm so sorry, so terribly sorry.

Signed, G. Adams."

Who's G. Adams?

That's my accountant, Mr. Brittas.

Your accountant?

What's he doing in Rio?

Rio?

I've no idea, Mr. Brittas.

I was under the impression he was still living in Wellington Road.

I hope this man hasn't got any of your money, Colin.

Everything, Mr. Brittas.

Life savings, insurance policies, pension plan.

I see.

It's alright, Mr. Brittas.

These things happen.

Where are you going, Colin?

I think, if you don't mind,

I'd like to get back to work.

Colin, I... -As you so often say, Mr. Brittas.

"Work is the great healer."

Thank goodness I've still got that, eh?

There wasn't anything else was there?

Colin...

You just get back to work, Colin.

I have called our engineers, sir.

In the meantime, I wonder,

would you mind filling in one of these, thank you.

What's going on?

It's the only way I can get anyone to fill in one of these forms, Tim.

Oh, Carole.

What are you doing?

I think you'll find it's alright now, sir.

You fill the forms in yourself, Carole.

That's what everybody else did.

Really?

I'll show you.

What are you doing?

No, no, please. -Now that's because

Brittas says in any genuine survey,

2% of the papers are always spoiled.

Now, you think of a name.

Is that you, Tim?

Colin, I thought you'd gone home.

I haven't actually got a home to go to at the moment, Tim.

Shouldn't we be on duty?

Yes, but you're still...

Ah, Mr. Brittas's orders. If you'd like to lead the way.

Yes. Yes, of course.

Carole, could you make sure Mr. Brittas gets that filing cabinet?

Filing cabinet?

Oh, yes! Right. -Excuse me.

I can't seem to find a working lavatory.

No, that's because we haven't any.

I wonder, could you tell me,

was it a number one or a number two?

I'm sorry?

Well, if it was a number one,

there's a bucket behind the screen in the gymnasium.

And if it's a number two,

you'll want to follow the signs

out to the little wooded area by the dual carriageway.

And if I could ask you to return the spade

in a condition that you would expect to find it.

Mr. Brittas, I have your canary.

Mr. Brittas, everything went alright, did it?

Well, he's a bit more yellow

than I'd have liked. -No, I meant with your wife.

Is she feeling any better?

Unfortunately, Laura...

You haven't seen her, have you?

Oh, I fully intend to.

Yes, of course.

I should have realised that buying a canary

was far more important than the breakup of your marriage!!

How silly of me! -Laura!

I'm gonna see her, Laura.

I'm gonna see her right now.

Mr. Brittas. -Not now, Gavin.

Oh, what is it?

Well, I'm sorry to disturb you, Mr. Brittas,

but Tim wondered if you were sure about Colin.

What about Colin?

Well, if it was a good idea for him to go back on duty.

Yes.

In the swimming pool?

Help!

Can you check over here, Tim?

Help!

It's okay, I'm on to it!

Help! Help me!

Something's stuck there, Tim, can you give us a hand?

Okay lad, get ahold of this.

Come on, son!

I'll soon have you in to the side.

Don't let go now, I'll pull you out!

Help me!

We've got another one, Tim!

I'm not sure I can manage them both on my own.

Tim!

Colin, what the hell do you think you're doing?

Thank heavens you're here, Mr. Brittas.

I'm working at a slight disadvantage here, you see.

Oh, I think you're doing quite well, Colin.

I've only got one so far.

Oh, no, you've got four.

Really?

If only I could see!

I'd be grateful you can't.

Colin, up to my office, now.

Okay, Linda.

Get an ambulance with oxygen resources as fast as possible.

Julie, chair to support this lady's head, please.

Quick, come on, this is an emergency! -Alright.

Right, there we go.

Patrick, we need to find out the names

of that man's parents and get them down here.

Sandra, that injury needs a proper compress,

medical box left outside of the corridor.

Linda, see if you can rustle up some hot drinks.

Gavin, blankets and insurance forms.

Is this a good time to talk, Gordon?

Not exactly, my darling.

Don't worry, Mr. Brittas, I'll take over now!

Colin!

Nothing appears to be broken.

Leave that woman alone, Colin.

I'll take care of the injury, Mr. Brittas.

Get out of here, Colin!

But Mr. Brittas! -Up to my office, now!

Yes, right.

Right, that does it.

I want that man out of this building now.

Patrick, attend to her, please.

Julie... -It was only a quick one, Gordon.

Not now, my darling.

Julie, write out a cheque for Colin's salary plus a week

and draft a standard thank you and goodbye letter.

You're not gonna fire him?

Just watch where you're dripping blood, please, Tim.

I've got the insurance forms, Mr. Brittas.

Right. Well done, Gavin. I want you to clear Colin's locker for me.

You'll find some protective gloves in the resources cupboard.

Put everything in a plastic bag and put it by the door.

But you can't do that!

Look, you keep out of this.

You're supposed to be injured, Tim.

Linda, organise a taxi, for me, please.

Gordon, it really won't take more than a moment.

You can't fire a blind man on his birthday.

I can do what I want, Tim. I'm the manager.

Gordon, if you'll just, for once...

Darling, I think I know what your problem is.

If you take this into the restroom, put some batteries in it,

I think you'll find it will relieve your frustration.

Is it true you killed his canary?

What? -How can you fire him

on the day he's lost all his money?

And his aunt's died. -What?

Favourite aunt, died this morning.

Look, for goodness' sake,

how many times have I told you people, Colin doesn't matter.

Oh, I'll put that in the letter, shall I?

Look, Colin is not important.

"Dear Colin, you are not important."

We're running a public service here.

Colin's not important, I'm not important,

you're not important.

The only person who matters in this building is that lady over there.

Our public!

She doesn't care if there's a blind man with a dead budgerigar and a birthday.

All she wants, I'll tell you what she wants.

She wants...

I want someone to explain

why there is six inches of sewage

in the downstairs' changing room!

Panic over, Mr. Brittas. They're working again.

What?

Toilets, all flushing normally.

Though, goodness knows where all that stuff went.

Well, if you're shovelling it down a toilet, Linda

then of course you're not going to get anywhere.

It's just going to come straight back up in the basement.

Well, if you've run out of buckets, use some saucepans from the cafeteria,

and then you empty it in the area under the swings, alright?

Bye.

Any luck?

Yeah, he's on his way.

About time, too.

He's putting his rodding equipment straight in the van

and he'll be here in 11 hours.

11 hours?

It's a long way from Lanark.

On the other hand, he's never heard of you.

Do you still want this?

I certainly do.

Right, Colin, no time to be nice about this, you're fired.

I'm giving you one week's money in lieu of notice, and then...

Laura?

I've been thinking. Mr. Brittas.

Where's Colin?

The reason I've always supported you...

Laura, I don't have time...

no matter what you've done,

however stupid or half-baked everyone thought it was,

I've always known that underneath it all, you meant well.

Laura, I have an emergency. -That however many people got hurt,

it was always because you were trying to do what you believed was best,

particularly what you believed was best for your staff.

Yes, you're not still going on about Colin, are you?

I'm afraid I am.

Colin is the least of my problems at the moment, Laura.

You can't fire him, Mr. Brittas, not Colin.

It's wrong.

Laura, do you think I want to?

Do you think it gives me some sort of pleasure?

I don't have any choice.

He's useless.

You tell me one thing Colin is good at. Go on.

Tell me one thing Colin can do.

I'll tell you what, I'll give you a promise.

If you can tell me one thing that Colin is good at,

I will make him manager.

Not only that, I'll make him Lord High Executioner of it.

Here's your problem, Mr. Brittas.

When I heard downstairs we were getting backed up again,

I said to myself, "I wonder, they can't have, can they?"

So, I opened up the gratings and sure enough,

they'd put the R-1-7 in back to front.

What's an R-1-7, Colin?

It's a one way solids exclusion valve, Laura.

It works a bit like a cat flap, you see?

This door here is to stop waste matter going back up the floor,

but if you put it in backwards...

I've put the spare in.

You mean it's working again?

Smooth as ketchup out of a bottle, Mr. Brittas.

And don't you worry about the mess, I'll soon clean that up.

Oh, just a minute, Colin.

I think Mr. Brittas may have some good news for you.

Poor Colin, never hurt a fly.

Not unless it ate something off his skin.

So, we're all agreed then, are we?

Yes. -Won't going on strike mean

having to stay out of The Centre?

Well, there's not much point if we all come to work, Carole.

No, no. I know that,

but some of us do have family commitments in the building.

Well, I'll organise a chest of drawers on the picket line for you.

The important thing is that we all stand together.

I was wondering

if Mr. Brittas doesn't actually have a point.

Well, I mean, from a management point of view,

Colin is a bit... -Look, if we let him sack

someone for not doing his job,

then none of us is safe.

Well, I'm not.

Right, as union representative,

I'll tell Brittas that no one here does any work until Colin...

I want six volunteers for the basement.

Colin!

Thank you, Tim, just five more.

I thought you'd been fired.

Fired?

Yes, isn't that why Mr. Brittas wanted to see you?

We heard he was looking for a new deputy manager.

Well, I suppose he is, now that I've been promoted.

Promoted?

To manager in charge of building fabric,

with a new uniform, a 2.5% pay rise,

and my own office in the basement, when I've dug it out.

Colin. -Are you sure you're up to it?

I'm grand, thank you, Carole.

Do you know, this could have been such a bad day,

but in that special way of his, Mr. Brittas made everything right.

Hey, just a minute.

I can see!

Helen!

I was supposed to be seeing you, wasn't I?

Never mind.

I'm sorry, my darling.

Got caught up in a couple of things, and then...

I just heard about Colin.

Colin?

I've never seen anyone look so happy.

I'm so glad you decided not to fire him.

Well, Colin's not a bad man, my darling.

The trick with Colin was to help him find his niche.

I knew if I could do that, it'd be better for him,

better for me, better for everyone.

Yes, I suppose so.

Yes, I think he'll be alright, now.

A complete disaster as a swimming pool manager,

but the man does have a good feel for toilets.

Ooh, that's nice.

Laura tells me you don't want to go to Brussels.

That's what I've been trying to tell you,

you see, I think...

My darling, if you don't want to go to Brussels,

we won't go.

You mean much more to me than any job.

You do know that, don't you?

No, no. I think a change could be a good idea.

You know, better for you, better for me, better for everyone.

Yes.

What's all this, then?

This happens to be a rather important survey

Carole's been doing about the cafeteria.

Ooh.

Who would've thought that what people really want

are more high chairs, a proper child menu, and an area for breastfeeding?

Really?

2% of papers unfortunately spoiled.

We normally get that sort of thing.

The big question is what do we do next?

I have an idea. -Yeah?

Has Julie gone home yet?

Yes, I suppose if we get some free-standing screens from the lecture hall,

we can cordon off a mother and child area.

Helen? -We're going to do my idea first, Gordon