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Would you like to inspect the original subtitles? These are the user uploaded subtitles that are being translated: 1 00:00:03,036 --> 00:00:04,904 Narrator: Two months after 9-11... 2 00:00:06,506 --> 00:00:08,274 Pilot: Get out of it! Get out of it! 3 00:00:08,341 --> 00:00:09,542 Narrator: A passenger jet... 4 00:00:09,609 --> 00:00:12,979 Man: The house started vibrating. 5 00:00:13,046 --> 00:00:15,882 Narrator: Slams into Queens, New York. 6 00:00:15,949 --> 00:00:19,953 Man: The whole street was covered in flames. 7 00:00:20,019 --> 00:00:22,055 Narrator: 265 people are dead. 8 00:00:22,122 --> 00:00:23,490 Man: What the hell happened? 9 00:00:23,556 --> 00:00:24,858 Woman: I will never forget this. 10 00:00:24,924 --> 00:00:26,526 It looked just like september 11th. 11 00:00:26,593 --> 00:00:27,994 Rudy giuliani : We asked for air cover, 12 00:00:28,061 --> 00:00:30,663 new york city has that. 13 00:00:30,730 --> 00:00:33,233 Narrator: Many fear the crash is no accident. 14 00:00:33,299 --> 00:00:35,802 Woman: Everybody thought it was a terrorist attack. 15 00:00:35,869 --> 00:00:38,004 Man: This was probably the most complex investigation 16 00:00:38,071 --> 00:00:40,340 that I had ever directed. 17 00:00:40,407 --> 00:00:42,342 It came in fast and steep. 18 00:00:42,409 --> 00:00:45,412 Let's hope it's not what we think. 19 00:00:45,478 --> 00:00:47,747 Flight attendant: Ladies and gentlemen, we are starting our approach. 20 00:00:47,814 --> 00:00:48,982 Pilot: We lost both engines! 21 00:00:49,048 --> 00:00:50,216 Flight attendant: Put the mask over your nose. 22 00:00:50,283 --> 00:00:51,184 Emergency descent. 23 00:00:51,251 --> 00:00:52,252 Pilot: Mayday, mayday. 24 00:00:52,318 --> 00:00:54,254 Flight attendant: Brace for impact! 25 00:00:54,320 --> 00:00:55,188 Controller: I think I lost one. 26 00:00:55,255 --> 00:00:57,056 Man: Investigation starting... 27 00:00:58,091 --> 00:01:00,026 Man: He's gonna crash! 28 00:01:12,639 --> 00:01:15,175 Narrator: November 12, 2001. 29 00:01:15,241 --> 00:01:17,877 It's the veterans day holiday in the united states-- 30 00:01:17,944 --> 00:01:19,379 a day off for many. 31 00:01:21,314 --> 00:01:23,416 But at new york's john f. Kennedy airport, 32 00:01:23,483 --> 00:01:24,784 it's another busy day. 33 00:01:31,257 --> 00:01:36,095 American airlines flight 587 is carrying 251 passengers 34 00:01:36,162 --> 00:01:37,831 en route to the caribbean. 35 00:01:37,897 --> 00:01:39,732 Woman: I always pack too much. 36 00:01:39,799 --> 00:01:43,169 Narrator: The crew is preparing the plane for takeoff. 37 00:01:43,236 --> 00:01:45,171 Pilot: Your leg. You check the rudders. 38 00:01:47,640 --> 00:01:50,143 Pilot: Rudders, check. Ok. 39 00:01:50,210 --> 00:01:52,512 Taxi checklist is complete. 40 00:01:56,182 --> 00:01:59,285 Narrator: Captain ed states is a former military pilot 41 00:01:59,352 --> 00:02:02,522 who joined american airlines sixteen years ago. 42 00:02:02,589 --> 00:02:04,624 Ed states: Bleeds...on. 43 00:02:04,691 --> 00:02:06,559 Pilot: Temperature check. 44 00:02:06,626 --> 00:02:08,595 I'm just gonna double check the winds here. 45 00:02:08,661 --> 00:02:10,029 Narrator: First officer sten molin 46 00:02:10,096 --> 00:02:11,798 will be the pilot flying today. 47 00:02:11,865 --> 00:02:16,069 Sten molin: 101.1. 48 00:02:16,135 --> 00:02:17,470 Winds checked. 49 00:02:17,537 --> 00:02:20,173 He and the captain had flown together quite a bit before 50 00:02:20,240 --> 00:02:22,175 and liked flying together, 51 00:02:22,242 --> 00:02:25,345 so in that aspect, this was a normal trip. 52 00:02:25,411 --> 00:02:27,113 States: Takeoff data set. 53 00:02:32,151 --> 00:02:33,620 Controller: American 587, 54 00:02:33,686 --> 00:02:38,258 follow japan air boeing 747 ahead. 55 00:02:38,324 --> 00:02:40,927 Molin: Follow japan air, american 587. 56 00:02:43,863 --> 00:02:45,598 States: Well, ladies and gentlemen, 57 00:02:45,665 --> 00:02:48,067 at long last we're number two for takeoff. 58 00:02:48,134 --> 00:02:49,602 Immediately after takeoff, 59 00:02:49,669 --> 00:02:52,338 we will be in a left-hand turn heading for the shoreline. 60 00:02:52,405 --> 00:02:55,241 In about two or three minutes it'll be our turn to go. 61 00:02:55,308 --> 00:02:57,377 Narrator: Flight 587's flight plan 62 00:02:57,443 --> 00:02:59,746 takes it out over new york's jamaica bay 63 00:02:59,812 --> 00:03:03,516 before heading south to the dominican republic. 64 00:03:03,583 --> 00:03:04,918 Everyone on board 65 00:03:04,984 --> 00:03:07,153 is looking forward to swapping the bleak november weather 66 00:03:07,220 --> 00:03:09,889 for the heat of the caribbean. 67 00:03:09,956 --> 00:03:12,659 One passenger has even more reason to be thankful. 68 00:03:12,725 --> 00:03:15,128 Two months ago, on september 11th, 69 00:03:15,194 --> 00:03:17,030 hilda mayor survived the attack 70 00:03:17,096 --> 00:03:19,265 on new york's world trade center. 71 00:03:26,339 --> 00:03:28,575 She was working on the ground floor 72 00:03:28,641 --> 00:03:32,312 when terrorists flew two airliners into the twin towers, 73 00:03:32,378 --> 00:03:36,416 killing more than 2,500 people. 74 00:03:36,482 --> 00:03:38,217 Barry mawn: 9-11 was perhaps-- 75 00:03:38,284 --> 00:03:41,287 well, not perhaps-- was the biggest terrorism event 76 00:03:41,354 --> 00:03:44,490 that had occurred in u.s. Territory. 77 00:03:46,659 --> 00:03:49,095 Lois shorr: September 11th was a day 78 00:03:49,162 --> 00:03:51,364 that I don't think anybody who lives in new york 79 00:03:51,431 --> 00:03:52,565 will ever forget. 80 00:03:52,632 --> 00:03:54,300 It was a day that changed not only the city, 81 00:03:54,367 --> 00:03:56,502 but the whole world. 82 00:03:56,569 --> 00:03:59,539 I think everybody was in a total state of shock, 83 00:03:59,606 --> 00:04:01,007 and I think that shock lasted 84 00:04:01,074 --> 00:04:03,209 for months and months and months. 85 00:04:08,848 --> 00:04:11,951 Controller: American 587, kennedy tower. 86 00:04:12,018 --> 00:04:15,355 Caution, wake turbulence runway 3-1 left. 87 00:04:15,421 --> 00:04:18,091 Taxi into position and hold. 88 00:04:18,157 --> 00:04:21,094 States: Flight attendants, prepare for takeoff, please. 89 00:04:21,160 --> 00:04:22,562 You have the airplane. 90 00:04:22,629 --> 00:04:24,998 Brenner: The captain indicated 91 00:04:25,064 --> 00:04:27,900 the first officer would be the flying pilot on this leg. 92 00:04:27,967 --> 00:04:30,470 The captain designated him to fly the flight. 93 00:04:30,536 --> 00:04:32,038 That's routine. 94 00:04:32,105 --> 00:04:35,208 It's the captain's choice. 95 00:04:35,274 --> 00:04:37,543 Controller: American 587. 96 00:04:37,610 --> 00:04:39,479 Runway 3-1 left, cleared for takeoff. 97 00:04:39,545 --> 00:04:41,781 Narrator: The first officer asks about their distance 98 00:04:41,848 --> 00:04:44,484 behind the plane that just took off. 99 00:04:44,550 --> 00:04:46,619 Molin: You happy with that distance? 100 00:04:46,686 --> 00:04:48,755 States: Ah, we'll be all right once we get rolling. 101 00:04:48,821 --> 00:04:50,990 He's supposed to be five miles by the time we're airborne. 102 00:04:51,057 --> 00:04:52,291 That's the idea. 103 00:04:52,358 --> 00:04:53,726 Molin: So you're happy. 104 00:04:53,793 --> 00:04:56,162 Lights? 105 00:04:56,229 --> 00:04:57,864 States: Yeah. Lights are on. 106 00:04:57,930 --> 00:04:59,732 Molin: Takeoff checks complete. 107 00:05:02,101 --> 00:05:03,403 I'm on the roll. 108 00:05:07,674 --> 00:05:09,042 Thank you, sir. 109 00:05:15,281 --> 00:05:16,582 Brenner: They perform the takeoff. 110 00:05:16,649 --> 00:05:18,084 It's all done professionally. 111 00:05:18,151 --> 00:05:21,087 It's all done by standard procedures. 112 00:05:21,154 --> 00:05:23,122 States: V-1. 113 00:05:23,189 --> 00:05:25,224 Rotate. 114 00:05:25,291 --> 00:05:28,628 Narrator: Flight 587 lifts off at 9:14 a.m. 115 00:05:34,333 --> 00:05:36,169 Controller: American 587, heavy. 116 00:05:36,235 --> 00:05:39,238 Climb and maintain 1-3,000. 117 00:05:41,140 --> 00:05:44,277 Narrator: In the homes below, residents of queens, new york, 118 00:05:44,343 --> 00:05:48,481 hear the familiar sound of jets overhead. 119 00:05:48,548 --> 00:05:50,850 Jason shorr: Planes, you know, take off and land. 120 00:05:50,917 --> 00:05:54,654 They fly right over the peninsula every 45 seconds. 121 00:05:54,721 --> 00:05:56,689 It was just a normal thing. 122 00:05:56,756 --> 00:05:59,158 Narrator: A patch of turbulence rocks the plane. 123 00:06:00,927 --> 00:06:02,128 Hilda mayor: Oh, boy. 124 00:06:03,596 --> 00:06:05,264 Molin: Max power. 125 00:06:06,766 --> 00:06:08,201 States: You all right? 126 00:06:08,267 --> 00:06:09,602 Molin: Yeah, I'm fine. 127 00:06:09,669 --> 00:06:11,504 States: Hang on to it. Hang on to it. 128 00:06:13,740 --> 00:06:16,175 Molin: Let's go for power, please. 129 00:06:16,242 --> 00:06:18,544 Narrator: 2,300 feet above the ground, 130 00:06:18,611 --> 00:06:20,079 disaster strikes. 131 00:06:24,050 --> 00:06:26,886 Mayor: Oh, my god! Oh, my god! 132 00:06:26,953 --> 00:06:28,187 Narrator: The plane is losing altitude 133 00:06:28,254 --> 00:06:29,555 and falling out of the sky. 134 00:06:29,622 --> 00:06:30,957 Molin: Holy crap! 135 00:06:34,961 --> 00:06:37,630 Narrator: There are over 68,000 pounds 136 00:06:37,697 --> 00:06:39,799 of flammable jet fuel on board. 137 00:06:39,866 --> 00:06:42,001 States: What the hell are we into? 138 00:06:42,068 --> 00:06:44,036 Narrator: And the plane is heading straight for the houses 139 00:06:44,103 --> 00:06:45,571 of queens, new york. 140 00:06:48,574 --> 00:06:50,109 Jason: The sound at first 141 00:06:50,176 --> 00:06:53,780 was just a normal airplane flying above. 142 00:06:53,846 --> 00:06:55,581 I was still in bed, 143 00:06:55,648 --> 00:06:57,750 kind of half sleeping, half awake. 144 00:06:57,817 --> 00:06:59,018 As it started to get louder, 145 00:06:59,085 --> 00:07:00,953 that's when you felt a little vibration. 146 00:07:02,822 --> 00:07:04,123 Mayor: Oh, my god! 147 00:07:04,190 --> 00:07:05,424 Molin: We're stuck in it! 148 00:07:05,491 --> 00:07:07,026 Pilot: Tower, look to the south. 149 00:07:07,093 --> 00:07:09,162 There's an aircraft crashing. 150 00:07:09,228 --> 00:07:10,730 Controller: Airplane going down. 151 00:07:10,797 --> 00:07:14,267 States: Get out of it! Get out of it! Get out of it! 152 00:07:18,204 --> 00:07:20,940 Jason: The house started vibrating very heavily. 153 00:07:21,007 --> 00:07:22,975 You know, this all happened really quick. 154 00:07:30,383 --> 00:07:32,852 Narrator: The fuel ignites a massive fireball, 155 00:07:32,919 --> 00:07:34,520 engulfing several homes. 156 00:07:37,690 --> 00:07:38,958 Jason: The plane crashed 157 00:07:39,025 --> 00:07:41,594 pretty much like in the backyard and the street, 158 00:07:41,661 --> 00:07:43,763 exploded. 159 00:07:43,830 --> 00:07:47,533 My whole window was bright orange... 160 00:07:47,600 --> 00:07:49,435 Really loud, really bright. 161 00:07:49,502 --> 00:07:52,972 I just jumped up looking for my glasses 162 00:07:53,039 --> 00:07:54,040 and pretty much, with my dad, 163 00:07:54,106 --> 00:07:55,875 ran out to the front of the house. 164 00:08:00,379 --> 00:08:03,216 Controller: Are you missing any flights? 165 00:08:03,282 --> 00:08:06,519 American airlines flight 587. 166 00:08:06,586 --> 00:08:08,621 Jason: We ran out the front door. 167 00:08:08,688 --> 00:08:09,856 All I could see, 'cause I didn't have my glasses, 168 00:08:09,922 --> 00:08:11,991 I couldn't find my glasses... 169 00:08:12,058 --> 00:08:14,527 The whole street was covered in flames. 170 00:08:14,594 --> 00:08:16,562 My whole side of my house was covered in flames, 171 00:08:16,629 --> 00:08:20,533 and there was just black smoke billowing up like really high. 172 00:08:20,600 --> 00:08:22,468 What the hell happened? 173 00:08:22,535 --> 00:08:25,071 I remember looking back into my house, 174 00:08:25,137 --> 00:08:27,807 and the whole kitchen area was just black. 175 00:08:27,874 --> 00:08:31,010 It was all thick black smoke already. 176 00:08:31,077 --> 00:08:34,113 Narrator: Fire rips through the quiet neighborhood, 177 00:08:34,180 --> 00:08:37,516 and a city still in shock from the events of 9-11... 178 00:08:37,583 --> 00:08:39,552 Man: It's a plane! 179 00:08:39,619 --> 00:08:42,521 Narrator: Is plunged back into fear and chaos. 180 00:08:42,588 --> 00:08:45,224 Man: I see my eyes and I scream, "everybody go out!" 181 00:08:45,291 --> 00:08:46,525 Officer: Just back up. 182 00:08:46,592 --> 00:08:48,227 Man: It looks like a war zone. 183 00:08:48,294 --> 00:08:50,796 Narrator: Jason's mother, lois, is driving to work 184 00:08:50,863 --> 00:08:54,033 when she gets the most terrifying call of her life. 185 00:08:54,100 --> 00:08:55,434 Lois: My husband was screaming hysterically 186 00:08:55,501 --> 00:08:56,936 into the phone, "the house is burning down! 187 00:08:57,003 --> 00:08:59,572 The house is burning down! Come home!" 188 00:08:59,639 --> 00:09:02,008 And in those moments, I went into a state of panic 189 00:09:02,074 --> 00:09:04,510 thinking I didn't know where jason was. 190 00:09:04,577 --> 00:09:08,080 I drove towards rockaway, and I will never forget this. 191 00:09:08,147 --> 00:09:10,483 It looked just like september 11th. 192 00:09:10,549 --> 00:09:12,952 All I saw was the black smoke and the flames 193 00:09:13,019 --> 00:09:14,553 for what looked like a mile. 194 00:09:14,620 --> 00:09:18,124 The whole area looked like it was on fire. 195 00:09:18,190 --> 00:09:22,094 Then I realized that my house was like gone, 196 00:09:22,161 --> 00:09:24,030 and I was just in...i can't... 197 00:09:24,096 --> 00:09:26,699 I was in total shock. 198 00:09:26,766 --> 00:09:28,401 Jason: We're over here! 199 00:09:28,467 --> 00:09:30,937 Lois: I heard mark and jason scream, "we're over here," 200 00:09:31,003 --> 00:09:32,138 and I turned around and I saw them, 201 00:09:32,204 --> 00:09:34,507 and I ran over and I almost fainted. 202 00:09:34,573 --> 00:09:36,242 Then I remember screaming to them, "what happened?" 203 00:09:36,309 --> 00:09:38,277 And they're telling me a plane crashed. 204 00:09:42,181 --> 00:09:43,649 Narrator: The horrific scene 205 00:09:43,716 --> 00:09:48,554 seems to echo the events of september 11th. 206 00:09:48,621 --> 00:09:52,158 All 260 people on board the plane are dead, 207 00:09:52,224 --> 00:09:55,261 as well as five people on the ground. 208 00:09:55,328 --> 00:09:58,698 Lois: Everybody thought it was a terrorist attack. 209 00:09:58,764 --> 00:10:01,600 Narrator: Many people fear the worst. 210 00:10:07,807 --> 00:10:10,776 New york mayor rudy giuliani tries to reassure the public. 211 00:10:10,843 --> 00:10:12,378 Rudy giuliani: Just talked to president bush 212 00:10:12,445 --> 00:10:14,447 and we talked to his chief of staff. 213 00:10:14,513 --> 00:10:17,917 We asked for air cover, new york city has that. 214 00:10:17,984 --> 00:10:20,186 The airports have been closed for a while, 215 00:10:20,252 --> 00:10:22,822 and I talked to the governor and just as a precaution, 216 00:10:22,888 --> 00:10:26,692 we're gonna close the bridges and tunnels for an hour or two. 217 00:10:26,759 --> 00:10:28,227 Lois: I thought it was a terrorist attack 218 00:10:28,294 --> 00:10:29,395 'cause I couldn't imagine a plane 219 00:10:29,462 --> 00:10:32,565 just falling out of the sky. 220 00:10:32,631 --> 00:10:37,303 Why would anybody want to crash a plane into rockaway? 221 00:10:37,370 --> 00:10:39,472 Narrator: For the second time in two months, 222 00:10:39,538 --> 00:10:41,340 new york airports are closed. 223 00:10:41,407 --> 00:10:43,042 All flights are grounded, 224 00:10:43,109 --> 00:10:45,411 stranding thousands of terrified passengers. 225 00:10:48,714 --> 00:10:51,517 Fearing the crash is another act of terrorism, 226 00:10:51,584 --> 00:10:55,488 the fbi immediately sends a team of agents to investigate. 227 00:10:58,290 --> 00:11:00,860 Mawn: Send anyone who saw what happened over to me, ok? 228 00:11:00,926 --> 00:11:02,895 Narrator: Barry mawn is the assistant director 229 00:11:02,962 --> 00:11:05,631 of the fbi's field office in new york city. 230 00:11:07,433 --> 00:11:10,102 Eight weeks earlier, he was at the scene 231 00:11:10,169 --> 00:11:12,304 when the world trade center collapsed. 232 00:11:12,371 --> 00:11:13,606 He pulled his team out 233 00:11:13,672 --> 00:11:17,076 just before the twin towers came down. 234 00:11:17,143 --> 00:11:19,378 Mawn: We were still heavily involved 235 00:11:19,445 --> 00:11:22,014 in the investigation of 9-11, 236 00:11:22,081 --> 00:11:24,116 so when I heard about it, 237 00:11:24,183 --> 00:11:26,852 I immediately got concerned 238 00:11:26,919 --> 00:11:30,256 as to was this another terrorist attack? 239 00:11:30,322 --> 00:11:34,760 Narrator: But the fbi isn't working alone. 240 00:11:34,827 --> 00:11:38,030 This is first and foremost a plane crash. 241 00:11:38,097 --> 00:11:40,166 President george bush: This investigation is being led 242 00:11:40,232 --> 00:11:42,101 by the national transportation safety board 243 00:11:42,168 --> 00:11:45,071 to make sure that the facts are fully known 244 00:11:45,137 --> 00:11:47,239 to the american people. 245 00:11:47,306 --> 00:11:52,978 Narrator: The ntsb sends its own team of experts to queens. 246 00:11:53,045 --> 00:11:54,880 They face a daunting challenge: 247 00:11:54,947 --> 00:11:58,084 A passenger plane and four houses demolished. 248 00:11:58,150 --> 00:11:59,685 Man: Mawn. 249 00:11:59,752 --> 00:12:02,755 Narrator: The two agencies are searching for clues 250 00:12:02,822 --> 00:12:05,524 that are going to be very hard to find. 251 00:12:05,591 --> 00:12:08,294 Robert benzon: This was probably the most complex investigation 252 00:12:08,360 --> 00:12:10,563 that I had ever directed. 253 00:12:10,629 --> 00:12:15,901 Narrator: Robert benzon is a 17-year veteran of the ntsb. 254 00:12:15,968 --> 00:12:18,671 He's investigated 30 major accidents. 255 00:12:18,737 --> 00:12:22,875 He's in charge of a team of 21 investigators. 256 00:12:22,942 --> 00:12:24,343 Benzon: We like to think 257 00:12:24,410 --> 00:12:27,179 we enter any investigation with an open mind, 258 00:12:27,246 --> 00:12:29,048 but we're all human beings, 259 00:12:29,115 --> 00:12:34,453 and this accident occurred so close to the tragedy of 9-11 260 00:12:34,520 --> 00:12:37,456 that we naturally jumped to conclusions, 261 00:12:37,523 --> 00:12:40,126 and we had to force ourselves to back up 262 00:12:40,192 --> 00:12:42,962 and carefully study the evidence. 263 00:12:43,028 --> 00:12:44,530 Make sure it's all in one place. 264 00:12:44,597 --> 00:12:45,898 Murphy, how are ya? 265 00:12:45,965 --> 00:12:48,834 Inspector murphy, agent mawn, fbi. 266 00:12:48,901 --> 00:12:50,469 Narrator: Investigator brian murphy 267 00:12:50,536 --> 00:12:54,306 is the ntsb's structures and materials expert. 268 00:12:54,373 --> 00:12:56,842 He's a veteran of many crashes, 269 00:12:56,909 --> 00:12:58,878 but this one hits close to home. 270 00:12:58,944 --> 00:13:02,715 He has close ties to this neighborhood. 271 00:13:02,781 --> 00:13:05,117 Brian murphy: I hadn't given it much thought 272 00:13:05,184 --> 00:13:06,919 until i'd seen the church where we'd buried 273 00:13:06,986 --> 00:13:08,821 both my grandfather and my grandmother-- 274 00:13:08,888 --> 00:13:10,789 st. Dennis's right there, so... 275 00:13:10,856 --> 00:13:13,659 And it came back--when I walked over to 129th street, 276 00:13:13,726 --> 00:13:14,994 I remembered, you know, being a kid, 277 00:13:15,060 --> 00:13:17,897 and my cousins and I were all there. 278 00:13:17,963 --> 00:13:19,031 Narrator: This neighborhood, 279 00:13:19,098 --> 00:13:20,966 though far removed from lower manhattan, 280 00:13:21,033 --> 00:13:25,171 has a deep connection to the 9-11 attacks. 281 00:13:25,237 --> 00:13:27,673 Lois: There are a lot of firemen and policemen 282 00:13:27,740 --> 00:13:29,208 who live in this community, 283 00:13:29,275 --> 00:13:32,311 and a lot of the firemen did respond september 11th, 284 00:13:32,378 --> 00:13:35,381 and a lot of the firemen were killed. 285 00:13:35,447 --> 00:13:37,716 Benzon: It came in fast and steep. 286 00:13:37,783 --> 00:13:40,252 Let's hope it's not what we think. 287 00:13:40,319 --> 00:13:43,255 Narrator: The ntsb and the fbi 288 00:13:43,322 --> 00:13:45,191 will work the crash site together 289 00:13:45,257 --> 00:13:48,494 until one important question is answered. 290 00:13:48,561 --> 00:13:52,464 Was this terrorism or was it an accident? 291 00:13:52,531 --> 00:13:54,633 Murphy: Airplane parts go in the bins. 292 00:13:54,700 --> 00:13:56,068 Everything else stays here for now. 293 00:13:56,135 --> 00:13:58,070 Narrator: The crash site is a chaotic mixture 294 00:13:58,137 --> 00:14:00,673 of household debris and plane wreckage. 295 00:14:00,739 --> 00:14:04,476 Sorting one from the other is a difficult task. 296 00:14:04,543 --> 00:14:07,813 Murphy: Sorting between home and airplane has to be done. 297 00:14:07,880 --> 00:14:11,250 I don't want to take all of the five homes home with me 298 00:14:11,317 --> 00:14:12,451 to sort through. 299 00:14:12,518 --> 00:14:13,919 You want to try and do as best a job you can 300 00:14:13,986 --> 00:14:15,454 while you're on site 301 00:14:15,521 --> 00:14:17,256 to make sure you isolate airplane, 302 00:14:17,323 --> 00:14:19,858 and you also don't want to leave any airplane behind. 303 00:14:19,925 --> 00:14:22,294 Definitely not from our plane. Thanks. 304 00:14:22,361 --> 00:14:24,230 Benzon: We've been doing this a long time, of course, 305 00:14:24,296 --> 00:14:26,098 and we can recognize an airplane 306 00:14:26,165 --> 00:14:29,535 by only looking at about 10% of it. 307 00:14:29,602 --> 00:14:32,104 But to a layperson, 308 00:14:32,171 --> 00:14:37,276 the destruction of the fuselage and the wings was so great 309 00:14:37,343 --> 00:14:40,246 that I would venture to say 310 00:14:40,312 --> 00:14:42,581 a layperson would have trouble recognizing it 311 00:14:42,648 --> 00:14:45,084 as an airplane crash. 312 00:14:45,150 --> 00:14:47,052 Narrator: Flight 587 313 00:14:47,119 --> 00:14:49,622 crashed into a densely populated neighborhood. 314 00:14:52,658 --> 00:14:55,394 Hundreds of people saw the plane come down 315 00:14:55,461 --> 00:14:57,563 and are eager to tell their story. 316 00:14:57,630 --> 00:14:59,531 Woman: I heard a noise, I looked up in the sky, 317 00:14:59,598 --> 00:15:02,234 I saw a plane, I saw fire coming out of it. 318 00:15:02,301 --> 00:15:03,936 Man: The plane blew up in half. 319 00:15:04,003 --> 00:15:06,071 It blew in the air. 320 00:15:06,138 --> 00:15:08,007 Jason: I was half asleep. 321 00:15:08,073 --> 00:15:09,742 It's...it's the sound that got me up. 322 00:15:09,808 --> 00:15:11,410 It was real loud. 323 00:15:11,477 --> 00:15:13,412 Narrator: Witness reports fuel concerns 324 00:15:13,479 --> 00:15:16,081 that this was a terrorist attack. 325 00:15:16,148 --> 00:15:18,751 Mawn: Some of the witnesses were saying 326 00:15:18,817 --> 00:15:20,886 they saw the plane explode in the air, 327 00:15:20,953 --> 00:15:24,490 that they saw a huge fireball, 328 00:15:24,556 --> 00:15:28,394 and it's sounding like it had been a bomb on board. 329 00:15:28,460 --> 00:15:29,795 Narrator: If there was a bomb, 330 00:15:29,862 --> 00:15:32,298 there should be evidence of it in the debris. 331 00:15:32,364 --> 00:15:35,200 Mawn: Experts would be physically examining 332 00:15:35,267 --> 00:15:37,436 all of the parts of the plane 333 00:15:37,503 --> 00:15:40,773 to see if there was any indentations 334 00:15:40,839 --> 00:15:44,877 or outward movement of the plane, 335 00:15:44,943 --> 00:15:48,013 indicating that the explosion was inside 336 00:15:48,080 --> 00:15:49,848 and pushed everything out. 337 00:15:49,915 --> 00:15:52,851 Any chance this plane exploded from the inside out? 338 00:15:52,918 --> 00:15:55,521 And they weren't finding any of that. 339 00:15:55,587 --> 00:15:57,189 Narrator: The twisted metal reveals 340 00:15:57,256 --> 00:15:59,124 no evidence of an explosion. 341 00:15:59,191 --> 00:16:02,294 But there are other signs to look for. 342 00:16:02,361 --> 00:16:05,431 Mawn: They would be looking for any explosive residue 343 00:16:05,497 --> 00:16:07,366 in any parts of the plane, 344 00:16:07,433 --> 00:16:11,804 which usually tells us that this occurred 345 00:16:11,870 --> 00:16:14,073 because of an explosion. 346 00:16:14,139 --> 00:16:16,942 Narrator: Investigators take swabs from the debris 347 00:16:17,009 --> 00:16:20,179 and send them to be tested for explosive material. 348 00:16:22,181 --> 00:16:24,683 Mawn: We did a number of other things, too. 349 00:16:24,750 --> 00:16:27,353 We went over to the airport 350 00:16:27,419 --> 00:16:29,922 and we talked to the baggage handlers, 351 00:16:29,988 --> 00:16:33,025 we talked to the airline personnel. 352 00:16:33,092 --> 00:16:36,195 You know, did they note anything suspicious 353 00:16:36,261 --> 00:16:40,299 pertaining to the passengers on this flight? 354 00:16:40,366 --> 00:16:43,602 Narrator: The two agencies could soon get the answers they need. 355 00:16:43,669 --> 00:16:44,937 Within a day of the crash, 356 00:16:45,003 --> 00:16:47,606 searchers find both the cockpit voice recorder 357 00:16:47,673 --> 00:16:50,142 and the flight data recorder. 358 00:16:50,209 --> 00:16:51,844 Benzon: Hallelujah. 359 00:16:51,910 --> 00:16:54,146 Now let's see what secrets those boxes hold. 360 00:16:54,213 --> 00:16:55,881 Narrator: While investigators wait 361 00:16:55,948 --> 00:16:57,716 for the data to be downloaded, 362 00:16:57,783 --> 00:17:00,252 they continue examining the wreckage for clues, 363 00:17:00,319 --> 00:17:03,989 but not all of it is at the crash site in queens. 364 00:17:04,056 --> 00:17:06,125 Benzon: We found the vertical stabilizer 365 00:17:06,191 --> 00:17:08,894 miles and miles away. 366 00:17:08,961 --> 00:17:10,396 Narrator: The vertical stabilizer 367 00:17:10,462 --> 00:17:12,331 has been found in jamaica bay, 368 00:17:12,398 --> 00:17:14,833 between the airport and the crash site. 369 00:17:14,900 --> 00:17:17,002 The location tells investigators 370 00:17:17,069 --> 00:17:19,505 it broke off while the plane was still in the air. 371 00:17:19,571 --> 00:17:22,641 Benzon: So, that was a good first step for us. 372 00:17:25,310 --> 00:17:26,745 Narrator: The vertical stabilizer 373 00:17:26,812 --> 00:17:28,280 is part of the tail. 374 00:17:28,347 --> 00:17:30,416 Along with the horizontal stabilizer, 375 00:17:30,482 --> 00:17:32,518 it's critical for stable flight. 376 00:17:32,584 --> 00:17:34,219 Benzon: The horizontal stabilizer 377 00:17:34,286 --> 00:17:35,954 and the vertical stabilizer 378 00:17:36,021 --> 00:17:38,624 are almost like feathers on a dart. 379 00:17:38,690 --> 00:17:41,360 They keep the aircraft going in a straight direction. 380 00:17:43,562 --> 00:17:45,898 Brenner: You can't fly without a tail. 381 00:17:45,964 --> 00:17:47,132 I mean, you can't. 382 00:17:47,199 --> 00:17:48,367 The airplane's gonna go down. 383 00:17:48,434 --> 00:17:49,768 There's nothing you can do about it. 384 00:17:51,737 --> 00:17:53,038 Benzon: Get that tail to the hangar 385 00:17:53,105 --> 00:17:55,207 so we can get a good, close look. 386 00:17:55,274 --> 00:17:57,776 Narrator: To seasoned air crash investigators, 387 00:17:57,843 --> 00:17:58,911 the discovery hints 388 00:17:58,977 --> 00:18:02,448 that terrorism did not cause the crash. 389 00:18:02,514 --> 00:18:05,117 Benzon: The fact that we saw early on 390 00:18:05,184 --> 00:18:07,986 the vertical stabilizer separated from the wreckage 391 00:18:08,053 --> 00:18:09,922 by many miles, 392 00:18:09,988 --> 00:18:17,062 led us to an initial hope that it wasn't a terrorist act 393 00:18:17,129 --> 00:18:19,832 because it would be very difficult for a terrorist 394 00:18:19,898 --> 00:18:22,000 to manage to blow the vertical stabilizer 395 00:18:22,067 --> 00:18:24,236 off of an aircraft. 396 00:18:24,303 --> 00:18:25,771 Narrator: Ntsb investigators 397 00:18:25,838 --> 00:18:28,106 are under pressure to find answers. 398 00:18:28,173 --> 00:18:30,142 If this wasn't an act of terrorism, 399 00:18:30,209 --> 00:18:32,778 there could be a flaw with the a300, 400 00:18:32,845 --> 00:18:35,147 one of the world's most popular planes. 401 00:18:35,214 --> 00:18:38,016 It's a frightening prospect. 402 00:18:38,083 --> 00:18:40,252 Benzon: That caused us, in our minds, 403 00:18:40,319 --> 00:18:43,589 to accelerate the pace of the investigation a bit, 404 00:18:43,655 --> 00:18:46,358 because the aircraft was not grounded. 405 00:18:46,425 --> 00:18:48,193 We had reason to do the investigation 406 00:18:48,260 --> 00:18:50,429 thoroughly but quickly. 407 00:18:50,496 --> 00:18:51,697 Let me see rudder, airspeed, 408 00:18:51,763 --> 00:18:54,967 and yaw in real time. 409 00:18:55,033 --> 00:18:56,368 Narrator: Investigators pin their hopes 410 00:18:56,435 --> 00:18:58,170 on the flight data recorder. 411 00:19:04,209 --> 00:19:07,713 They immediately notice something unusual. 412 00:19:07,779 --> 00:19:09,214 Benzon: Look at these rudder inputs. 413 00:19:10,649 --> 00:19:13,051 Narrator: The rudder helps pilots turn the plane 414 00:19:13,118 --> 00:19:15,020 by deflecting the oncoming air. 415 00:19:15,087 --> 00:19:17,523 The more it pivots, the more the air is deflected 416 00:19:17,589 --> 00:19:19,191 and the sharper the turn. 417 00:19:22,227 --> 00:19:23,896 Benzon: What is going on? 418 00:19:23,962 --> 00:19:27,799 From the flight data recorder, we discovered that the rudder 419 00:19:27,866 --> 00:19:32,004 had been moved back and forth rapidly several times. 420 00:19:32,070 --> 00:19:33,372 We didn't know why. 421 00:19:33,438 --> 00:19:35,574 Could have been caused by the pilots-- 422 00:19:35,641 --> 00:19:38,544 one or both, perhaps, reacting to something. 423 00:19:38,610 --> 00:19:41,179 We had to keep an open mind until we had more evidence. 424 00:19:41,246 --> 00:19:44,583 Narrator: Investigators are intrigued. 425 00:19:44,650 --> 00:19:45,817 It looks like the pilots 426 00:19:45,884 --> 00:19:47,686 were having trouble controlling the plane 427 00:19:47,753 --> 00:19:50,322 during the last 30 seconds of the flight. 428 00:19:52,891 --> 00:19:54,393 A few seconds later, 429 00:19:54,459 --> 00:19:57,529 the plane pitches down suddenly and accelerates. 430 00:19:59,598 --> 00:20:02,768 The dramatic motion can only mean one thing: 431 00:20:02,834 --> 00:20:06,738 This is the moment the tail came off the plane. 432 00:20:06,805 --> 00:20:08,440 Benzon: Here they go with the rudder, 433 00:20:08,507 --> 00:20:11,610 and then seven seconds later, the stabilizer snaps off. 434 00:20:14,479 --> 00:20:19,084 I don't get it. 435 00:20:19,151 --> 00:20:20,218 Narrator: Investigators hope 436 00:20:20,285 --> 00:20:21,954 the plane's cockpit voice recorder 437 00:20:22,020 --> 00:20:24,423 will tell them why the pilots were having so much trouble 438 00:20:24,489 --> 00:20:26,425 controlling their plane... 439 00:20:26,491 --> 00:20:27,826 Benzon: We ready to go? 440 00:20:27,893 --> 00:20:31,830 Narrator: And why the plane's tail came off in midair. 441 00:20:31,897 --> 00:20:33,599 Benzon: The cvr is an amazing device. 442 00:20:33,665 --> 00:20:35,100 It's a digital tape recorder 443 00:20:35,167 --> 00:20:38,503 that records all noises in the cockpit 444 00:20:38,570 --> 00:20:40,906 and noises, even some outside the cockpit. 445 00:20:43,275 --> 00:20:45,944 Narrator: They listen to the last few moments of the flight. 446 00:20:46,011 --> 00:20:47,980 If a bomb brought down the plane, 447 00:20:48,046 --> 00:20:50,082 they should hear the sound of the explosion. 448 00:20:52,651 --> 00:20:54,853 States: A little wake turbulence, huh? 449 00:20:54,920 --> 00:20:56,154 Molin: Yeah. 450 00:20:56,221 --> 00:20:57,623 Narrator: Investigators listen 451 00:20:57,689 --> 00:21:02,361 as the pilots discuss hitting the wake from another plane. 452 00:21:02,427 --> 00:21:06,231 It seems molin wants more speed to help them fly through it. 453 00:21:06,298 --> 00:21:08,400 Molin: 250 knots. Thank you. 454 00:21:10,602 --> 00:21:11,870 Max power. 455 00:21:13,105 --> 00:21:15,007 States: You all right? 456 00:21:15,073 --> 00:21:16,642 Molin: Yeah, I'm fine. 457 00:21:16,708 --> 00:21:18,143 States: Hang on to it. 458 00:21:18,210 --> 00:21:19,511 Narrator: The investigators listen 459 00:21:19,578 --> 00:21:21,446 for the sound of an explosion. 460 00:21:23,448 --> 00:21:28,153 Benzon: We heard loud pops and snaps, 461 00:21:28,220 --> 00:21:30,455 an especially loud noise. 462 00:21:33,992 --> 00:21:36,862 Benzon: 15:58. That's the tail coming off. 463 00:21:36,928 --> 00:21:40,666 Narrator: They match the timing of that sound to the fdr data. 464 00:21:40,732 --> 00:21:42,968 Benzon: And we could pinpoint exactly to the second 465 00:21:43,035 --> 00:21:45,103 when the vertical stabilizer came off. 466 00:21:47,539 --> 00:21:48,907 Molin: Holy crap! 467 00:21:52,277 --> 00:21:54,146 What the hell are we into? 468 00:21:56,948 --> 00:21:58,250 We're stuck in it! 469 00:21:58,316 --> 00:22:01,753 States: Get out of it! Get out of it! Get out of it! 470 00:22:01,820 --> 00:22:06,958 Benzon: Onboard explosions also have a distinct sound pulse. 471 00:22:07,025 --> 00:22:09,394 I didn't hear anything that sounded like a bomb. 472 00:22:09,461 --> 00:22:11,630 And we didn't hear that on the cvr. 473 00:22:11,697 --> 00:22:13,231 Narrator: There's nothing on the recording 474 00:22:13,298 --> 00:22:15,801 to indicate a bomb exploded on the plane. 475 00:22:20,405 --> 00:22:21,773 Not only that, 476 00:22:21,840 --> 00:22:23,375 but lab results confirm 477 00:22:23,442 --> 00:22:26,845 there's no trace of explosives on any of the debris. 478 00:22:26,912 --> 00:22:30,515 Mawn: No signs of an incendiary device being on board, 479 00:22:30,582 --> 00:22:32,617 no claims of credit, 480 00:22:32,684 --> 00:22:36,254 no suspicious activity either at the airport 481 00:22:36,321 --> 00:22:39,357 or even with the passengers themselves. 482 00:22:42,027 --> 00:22:43,829 Benzon: Nothing on the flight recorder. 483 00:22:43,895 --> 00:22:44,963 No explosions. 484 00:22:45,030 --> 00:22:47,833 Mawn: This was in all likelihood 485 00:22:47,899 --> 00:22:52,604 either a mechanical error or a pilot error. 486 00:22:52,671 --> 00:22:53,839 I'm not surprised. 487 00:22:53,905 --> 00:22:57,175 It seems consistent with what we're finding. 488 00:22:57,242 --> 00:23:00,846 Once determination is made that it's not a criminal matter... 489 00:23:00,912 --> 00:23:03,482 Let's wrap it up, guys. We're done here. 490 00:23:03,548 --> 00:23:06,184 Then we totally go away, actually. 491 00:23:06,251 --> 00:23:08,019 Narrator: The fbi leaves the investigation 492 00:23:08,086 --> 00:23:10,222 in the hands of the ntsb. 493 00:23:12,924 --> 00:23:17,129 Benzon: Once we could eliminate a terrorist act, 494 00:23:17,195 --> 00:23:20,699 then the investigation took on a different focus. 495 00:23:20,766 --> 00:23:23,168 We were sure now it was an aircraft accident. 496 00:23:23,235 --> 00:23:26,571 Benzon: Alright, back to the wreckage. 497 00:23:26,638 --> 00:23:29,307 Let's figure this thing out. 498 00:23:29,374 --> 00:23:34,579 Narrator: Investigators are faced with a puzzling question. 499 00:23:34,646 --> 00:23:38,316 Benzon: How does a vertical stabilizer just fall off? 500 00:23:38,383 --> 00:23:40,752 I'd been investigator in charge with the ntsb 501 00:23:40,819 --> 00:23:44,156 for, at that time... Oh, gosh, 20 years or so, 502 00:23:44,222 --> 00:23:48,593 and I had never seen anything quite like this. 503 00:23:50,195 --> 00:23:52,330 Narrator: Investigators study the vertical stabilizer 504 00:23:52,397 --> 00:23:54,933 recovered from jamaica bay. 505 00:23:55,000 --> 00:23:59,805 They look for any clues that might explain why it broke off. 506 00:23:59,871 --> 00:24:04,910 Brenner: Here's a case where the vertical stabilizer failed 507 00:24:04,976 --> 00:24:06,444 during a routine flight. 508 00:24:09,514 --> 00:24:11,950 And it's a very rare event, 509 00:24:12,017 --> 00:24:13,051 and we're trying to understand 510 00:24:13,118 --> 00:24:14,719 what are the factors involved in it. 511 00:24:14,786 --> 00:24:16,488 Narrator: As they take a closer look 512 00:24:16,555 --> 00:24:19,424 at the edge that broke away from the rest of the plane, 513 00:24:19,491 --> 00:24:22,327 they make a surprising discovery. 514 00:24:22,394 --> 00:24:26,898 Murphy: The fitting just ripped apart. 515 00:24:26,965 --> 00:24:28,900 Narrator: The vertical stabilizer 516 00:24:28,967 --> 00:24:32,437 is attached to the plane mainly by three pairs of fittings. 517 00:24:32,504 --> 00:24:36,474 For some reason, they all failed. 518 00:24:36,541 --> 00:24:38,910 It's a confounding discovery. 519 00:24:38,977 --> 00:24:42,047 The stabilizer is made of a modern composite material 520 00:24:42,113 --> 00:24:46,351 that's designed to be stronger than steel. 521 00:24:46,418 --> 00:24:50,021 Perhaps its strength has been overestimated. 522 00:24:50,088 --> 00:24:52,224 Benzon: It was actually the first accident 523 00:24:52,290 --> 00:24:54,359 that we had investigated 524 00:24:54,426 --> 00:24:57,529 where a large composite component had failed, 525 00:24:57,596 --> 00:25:02,067 so that became a question in our minds. 526 00:25:02,133 --> 00:25:03,268 Narrator: Composites are made 527 00:25:03,335 --> 00:25:05,203 by fusing more than a hundred layers 528 00:25:05,270 --> 00:25:07,339 of carbon and glass fiber. 529 00:25:07,405 --> 00:25:09,774 Because they're both strong and lightweight, 530 00:25:09,841 --> 00:25:12,978 they're increasingly common in aircraft designs. 531 00:25:13,044 --> 00:25:14,412 Murphy: On almost all aircraft 532 00:25:14,479 --> 00:25:16,715 you're gonna find some type of composite material 533 00:25:16,781 --> 00:25:19,384 on that airplane somewhere. 534 00:25:19,451 --> 00:25:20,719 Narrator: Industry manufacturers 535 00:25:20,785 --> 00:25:23,255 plan to increase the use of composite materials 536 00:25:23,321 --> 00:25:26,091 for new aircraft. 537 00:25:26,157 --> 00:25:30,562 But if composites can fail so easily, 538 00:25:30,629 --> 00:25:33,665 it could jeopardize the lives of thousands of people 539 00:25:33,732 --> 00:25:35,467 and cripple the airline industry. 540 00:25:35,533 --> 00:25:37,235 Benzon: If it was a structural failure, 541 00:25:37,302 --> 00:25:39,638 it would affect not only the accident aircraft, 542 00:25:39,704 --> 00:25:42,908 but the entire airbus a300 fleet, 543 00:25:42,974 --> 00:25:45,543 so if there was a design flaw in the aircraft, 544 00:25:45,610 --> 00:25:48,847 we needed to know that very, very quickly. 545 00:25:48,914 --> 00:25:50,382 Narrator: Investigators comb through 546 00:25:50,448 --> 00:25:53,451 the manufacturing records of the downed a300. 547 00:25:55,487 --> 00:25:57,856 They discover some disturbing information 548 00:25:57,923 --> 00:26:00,725 about the stabilizer mounts. 549 00:26:00,792 --> 00:26:02,027 Murphy: An investigation 550 00:26:02,093 --> 00:26:04,629 of the early manufacturing build records 551 00:26:04,696 --> 00:26:06,064 from this vertical stabilizer 552 00:26:06,131 --> 00:26:09,067 did reveal that after it went through its inspection, 553 00:26:09,134 --> 00:26:11,202 it actually was noted and determined 554 00:26:11,269 --> 00:26:14,973 that there was a large delamination. 555 00:26:15,040 --> 00:26:16,174 Narrator: Delamination 556 00:26:16,241 --> 00:26:18,176 is the separation of the hundreds of layers 557 00:26:18,243 --> 00:26:20,312 which make up the composite. 558 00:26:20,378 --> 00:26:24,082 In other words, the material literally begins to peel apart. 559 00:26:24,149 --> 00:26:25,483 Murphy: You would see a reduction 560 00:26:25,550 --> 00:26:28,720 in the strength of the overall piece of structure, 561 00:26:28,787 --> 00:26:32,157 quite possibly due to that delamination. 562 00:26:32,223 --> 00:26:33,792 Narrator: Airbus had to repair the part 563 00:26:33,858 --> 00:26:36,428 before the plane was delivered to american airlines. 564 00:26:39,564 --> 00:26:43,601 If the laminate failed before, perhaps it failed again. 565 00:26:45,770 --> 00:26:47,439 Murphy: What you're worried about 566 00:26:47,505 --> 00:26:48,840 in your composite structure 567 00:26:48,907 --> 00:26:50,675 is barely visible impact damage... 568 00:26:50,742 --> 00:26:52,711 Cut it here. Send it to the lab. 569 00:26:52,777 --> 00:26:57,082 Damage that's not able to be seen by the naked eye. 570 00:26:57,148 --> 00:26:58,383 Narrator: Investigators study 571 00:26:58,450 --> 00:27:01,252 microscopic scans of the composite material, 572 00:27:01,319 --> 00:27:03,788 looking for evidence of delamination. 573 00:27:03,855 --> 00:27:06,491 Murphy: It looks fine to me. 574 00:27:06,558 --> 00:27:09,361 Narrator: They come up empty. 575 00:27:09,427 --> 00:27:12,731 There's no sign that the composite is peeling apart. 576 00:27:15,300 --> 00:27:17,802 If the material wasn't the problem, 577 00:27:17,869 --> 00:27:22,540 then perhaps it's the design of the mounts that's faulty. 578 00:27:22,607 --> 00:27:25,744 Murphy: Now that we know the material system is ok 579 00:27:25,810 --> 00:27:29,080 and that there are no manufacturing defects, 580 00:27:29,147 --> 00:27:30,782 you know, now we have to make sure, 581 00:27:30,849 --> 00:27:32,083 well, did they miss it? 582 00:27:32,150 --> 00:27:33,385 Did airbus drop the ball, 583 00:27:33,451 --> 00:27:36,221 and the tail was just under-designed from day one? 584 00:27:36,287 --> 00:27:37,589 Narrator: The vertical stabilizer 585 00:27:37,655 --> 00:27:39,290 must withstand huge forces 586 00:27:39,357 --> 00:27:42,093 when the rudder deflects fast-moving air in flight. 587 00:27:44,496 --> 00:27:47,332 To test the design of the stabilizer mounts, 588 00:27:47,399 --> 00:27:50,668 investigators enlist the help of the manufacturer. 589 00:27:50,735 --> 00:27:53,438 Murphy: Airbus was a great party to the investigation. 590 00:27:53,505 --> 00:27:55,640 They were very eager to get an answer, 591 00:27:55,707 --> 00:27:58,710 very eager to defend their product. 592 00:27:58,777 --> 00:28:00,712 Benzon: Alright, ready to start the test? 593 00:28:00,779 --> 00:28:01,980 Let's go. 594 00:28:03,415 --> 00:28:05,150 Narrator: Investigators want to know 595 00:28:05,216 --> 00:28:07,519 if the fittings can really withstand 596 00:28:07,585 --> 00:28:09,220 100,000 pounds of force, 597 00:28:09,287 --> 00:28:10,588 as they're meant to. 598 00:28:10,655 --> 00:28:11,556 Benzon: Stop it there. 599 00:28:13,158 --> 00:28:16,227 100,000 pounds and holding. 600 00:28:16,294 --> 00:28:17,762 So far, so good. 601 00:28:17,829 --> 00:28:20,932 Narrator: The fitting has met its design requirements. 602 00:28:20,999 --> 00:28:25,136 Benzon: So this, in essence, confirmed the fact 603 00:28:25,203 --> 00:28:28,573 that the design of the vertical stabilizer attach points 604 00:28:28,640 --> 00:28:31,042 was good. 605 00:28:31,109 --> 00:28:33,044 Narrator: But the test isn't over. 606 00:28:33,111 --> 00:28:34,712 Benzon: Let's keep going. 607 00:28:34,779 --> 00:28:37,015 Narrator: Investigators apply more pressure. 608 00:28:42,120 --> 00:28:45,090 Benzon: That's 150,000. 609 00:28:45,156 --> 00:28:46,691 Narrator: They want to know 610 00:28:46,758 --> 00:28:49,027 exactly how much force it must have taken 611 00:28:49,094 --> 00:28:51,529 to snap the tail on flight 587. 612 00:28:53,731 --> 00:28:55,200 Benzon: Let's keep going. 613 00:28:55,266 --> 00:28:57,936 Narrator: In dramatic fashion, they have their answer. 614 00:29:01,072 --> 00:29:03,641 Murphy: At the time the vertical stabilizer failed, 615 00:29:03,708 --> 00:29:06,077 the right rear lug was experiencing a load 616 00:29:06,144 --> 00:29:08,880 of about 200,000 pounds of force. 617 00:29:10,915 --> 00:29:12,484 Narrator: That's twice the force 618 00:29:12,550 --> 00:29:15,019 that the mounts were designed to handle. 619 00:29:15,086 --> 00:29:17,722 Benzon: So what would cause that kind of pressure? 620 00:29:17,789 --> 00:29:21,159 Narrator: Somehow, more than 200,000 pounds of pressure 621 00:29:21,226 --> 00:29:23,361 ripped the tail fin from the plane... 622 00:29:26,131 --> 00:29:27,432 A force far stronger 623 00:29:27,499 --> 00:29:30,735 than anything an a300 should normally encounter. 624 00:29:34,973 --> 00:29:36,307 Benzon: We knew, of course, 625 00:29:36,374 --> 00:29:40,378 from listening to the air traffic control tapes 626 00:29:40,445 --> 00:29:42,580 that the accident aircraft took off 627 00:29:42,647 --> 00:29:44,215 a minute and a half or two minutes 628 00:29:44,282 --> 00:29:50,822 after a jal, japanese airline boeing 747. 629 00:29:52,023 --> 00:29:54,659 States: A little bit of wake turbulence, huh? 630 00:29:54,726 --> 00:29:56,027 Molin: Yeah. 631 00:29:56,094 --> 00:29:58,863 Brenner: The captain says, "a little wake turbulence, huh?" 632 00:29:58,930 --> 00:30:00,231 Molin: Holy crap! 633 00:30:00,298 --> 00:30:02,000 Narrator: Could that turbulence have been strong enough 634 00:30:02,066 --> 00:30:03,968 to tear the tail from the plane? 635 00:30:04,035 --> 00:30:05,036 States: What the hell are we into? 636 00:30:06,571 --> 00:30:07,972 Narrator: Wake turbulence 637 00:30:08,039 --> 00:30:11,676 is caused by the movement of air over and under the wing. 638 00:30:11,743 --> 00:30:14,279 When the two streams of air meet at the wing tips, 639 00:30:14,345 --> 00:30:16,714 they combine to create a powerful vortex 640 00:30:16,781 --> 00:30:18,650 that trails behind the plane. 641 00:30:18,716 --> 00:30:23,054 Benzon: So you can almost imagine two tornados 642 00:30:23,121 --> 00:30:26,257 coming off the wing tips of an airplane. 643 00:30:26,324 --> 00:30:28,760 The effects of wake turbulence vary 644 00:30:28,826 --> 00:30:32,564 upon the size of the aircraft encountering the turbulence. 645 00:30:32,630 --> 00:30:34,699 Narrator: Small planes face the greatest risk, 646 00:30:34,766 --> 00:30:39,003 especially when flying behind large airliners. 647 00:30:39,070 --> 00:30:43,241 The powerful turbulence can be catastrophic. 648 00:30:43,308 --> 00:30:44,876 Pilots are trained 649 00:30:44,943 --> 00:30:47,812 to avoid the wakes coming off planes ahead of them 650 00:30:47,879 --> 00:30:49,881 by staying back a safe distance. 651 00:30:52,116 --> 00:30:55,920 Investigators wonder if the pilots of flight 587 652 00:30:55,987 --> 00:30:57,755 miscalculated that distance 653 00:30:57,822 --> 00:31:00,959 as they waited to take off behind a jumbo jet. 654 00:31:01,025 --> 00:31:03,494 Controller: Japan airlines, 47 heavy, 655 00:31:03,561 --> 00:31:07,031 runway 3-1 left, cleared for takeoff. 656 00:31:07,098 --> 00:31:08,800 Narrator: The jal flight took off 657 00:31:08,866 --> 00:31:11,236 at 11 minutes after 9:00. 658 00:31:11,302 --> 00:31:14,572 Controller: American 587, kennedy tower. 659 00:31:14,639 --> 00:31:17,375 Caution, wake turbulence runway 3-1 left. 660 00:31:17,442 --> 00:31:19,444 Taxi into position and hold. 661 00:31:19,510 --> 00:31:22,213 States: You have the airplane. 662 00:31:22,280 --> 00:31:23,748 Brenner: They had been cautioned 663 00:31:23,815 --> 00:31:26,451 about wake turbulence behind the 747 by air traffic, 664 00:31:26,517 --> 00:31:28,753 so they would all have been aware of it. 665 00:31:28,820 --> 00:31:30,321 Narrator: A minute and a half later, 666 00:31:30,388 --> 00:31:34,225 flight 587 was cleared to take off in the same direction. 667 00:31:34,292 --> 00:31:35,793 Controller: American 587, 668 00:31:35,860 --> 00:31:38,363 runway 3-1 left, cleared for takeoff. 669 00:31:38,429 --> 00:31:40,798 Narrator: Investigators know the first officer was concerned 670 00:31:40,865 --> 00:31:43,334 about their distance from the 747. 671 00:31:43,401 --> 00:31:45,870 Molin: You happy with that distance? 672 00:31:45,937 --> 00:31:48,006 States: Uh, we'll be ok once we get rolling. 673 00:31:48,072 --> 00:31:50,408 He's supposed to be five miles by the time we're airborne. 674 00:31:50,475 --> 00:31:51,276 That's the idea. 675 00:31:51,342 --> 00:31:52,744 Molin: So you're happy. 676 00:31:52,810 --> 00:31:55,146 Lights. 677 00:31:55,213 --> 00:31:57,048 Benzon: Maybe they got too close. 678 00:31:57,115 --> 00:31:58,950 Narrator: If the pilots misjudged the distance 679 00:31:59,017 --> 00:32:00,218 to the plane ahead... 680 00:32:00,285 --> 00:32:01,853 Molin: I'm on the roll. 681 00:32:01,919 --> 00:32:03,721 Narrator: Airport radar information 682 00:32:03,788 --> 00:32:05,390 should reveal their mistake. 683 00:32:05,456 --> 00:32:10,261 Investigators plot the paths and distance between the two planes. 684 00:32:10,328 --> 00:32:11,429 Benzon: Never closer than five miles. 685 00:32:11,496 --> 00:32:12,697 They should have been fine. 686 00:32:12,764 --> 00:32:15,500 Narrator: Their calculations show that flight 587 687 00:32:15,566 --> 00:32:17,835 was flying at a safe distance. 688 00:32:17,902 --> 00:32:19,804 The wake should be too weak to be dangerous. 689 00:32:19,871 --> 00:32:22,240 Benzon: The separation was entirely within 690 00:32:22,307 --> 00:32:25,109 federal aviation administration regulations. 691 00:32:27,111 --> 00:32:31,883 But after they hit the wake, the tail falls off. 692 00:32:31,949 --> 00:32:35,219 Was this some kind of super wake? 693 00:32:35,286 --> 00:32:39,090 Narrator: Something put more than 200,000 pounds of pressure 694 00:32:39,157 --> 00:32:42,160 onto the tail to make it snap. 695 00:32:42,226 --> 00:32:43,995 If the wake was unusually strong, 696 00:32:44,062 --> 00:32:46,998 it might explain it. 697 00:32:47,065 --> 00:32:49,267 Benzon: Our job then became to figure out 698 00:32:49,334 --> 00:32:52,170 how strong the wakes were. 699 00:32:52,236 --> 00:32:53,471 Narrator: Many factors can influence 700 00:32:53,538 --> 00:32:56,274 the intensity and direction of wake turbulence, 701 00:32:56,341 --> 00:32:59,444 the strongest of which is weather. 702 00:32:59,510 --> 00:33:01,346 Benzon: Weather and wake turbulence 703 00:33:01,412 --> 00:33:03,915 go hand in hand, in a sense. 704 00:33:03,981 --> 00:33:07,085 In fact, wake turbulence is almost a weather phenomenon. 705 00:33:07,151 --> 00:33:08,386 I mean, it's air movement. 706 00:33:08,453 --> 00:33:11,422 In a perfectly calm wind condition, for instance, 707 00:33:11,489 --> 00:33:14,425 the wake turbulence off of an aircraft 708 00:33:14,492 --> 00:33:18,696 goes straight back and affects anything straight behind it. 709 00:33:18,763 --> 00:33:20,631 If you have a cross wind, 710 00:33:20,698 --> 00:33:22,900 the wakes off the tips of the wings 711 00:33:22,967 --> 00:33:25,536 actually blow with the wind. 712 00:33:25,603 --> 00:33:27,739 They remain rotating, but they move. 713 00:33:29,407 --> 00:33:32,043 Winds were just 11 knots. 714 00:33:32,110 --> 00:33:33,711 Narrator: Investigators discover 715 00:33:33,778 --> 00:33:38,616 that there was very little wind as flight 587 took off. 716 00:33:38,683 --> 00:33:40,818 That may have made things worse. 717 00:33:40,885 --> 00:33:44,856 There was no wind to help dissipate the vortex. 718 00:33:44,922 --> 00:33:47,525 Nasa scientists conduct a study 719 00:33:47,592 --> 00:33:51,095 to determine exactly how strong the wake would have been. 720 00:33:51,162 --> 00:33:54,632 Benzon: They said at the time of the encounter 721 00:33:54,699 --> 00:33:56,601 by the accident aircraft, 722 00:33:56,667 --> 00:34:02,306 the wake from the 747 had dissipated 20 to 40% or so. 723 00:34:02,373 --> 00:34:03,741 Narrator: The vertical stabilizer 724 00:34:03,808 --> 00:34:07,345 can withstand almost 200,00 pounds of bending force. 725 00:34:07,412 --> 00:34:10,415 Even at full strength, the wake from a 747 726 00:34:10,481 --> 00:34:13,851 should not be strong enough to snap the tail off an a300. 727 00:34:15,853 --> 00:34:17,922 At 80% of its strength, 728 00:34:17,989 --> 00:34:20,625 it could not have done any damage at all. 729 00:34:20,691 --> 00:34:22,093 Benzon: Not even close to what it would take 730 00:34:22,160 --> 00:34:23,928 to rip the tail off an airbus. 731 00:34:23,995 --> 00:34:27,265 The overall strength of the wake itself 732 00:34:27,331 --> 00:34:34,105 was not capable of upsetting a large aircraft like an a300. 733 00:34:34,172 --> 00:34:37,341 Narrator: Investigators return to the best clue they have-- 734 00:34:37,408 --> 00:34:40,545 the unusual rudder movements. 735 00:34:40,611 --> 00:34:42,447 Benzon: 11 degrees left. 736 00:34:44,515 --> 00:34:46,284 11 degrees right. 737 00:34:46,350 --> 00:34:48,553 We saw the rudder go back and forth 738 00:34:48,619 --> 00:34:51,489 to its maximum deflection 739 00:34:51,556 --> 00:34:54,192 several times very, very rapidly. 740 00:34:54,258 --> 00:34:56,894 As of this point, we still didn't know why, 741 00:34:56,961 --> 00:35:03,501 but that was something that raised our eyebrows. 742 00:35:03,568 --> 00:35:05,036 11 degrees left. 743 00:35:08,139 --> 00:35:09,974 11 degrees right. 744 00:35:13,678 --> 00:35:16,881 Could he have ripped the tail off his own plane? 745 00:35:16,948 --> 00:35:21,652 We needed to determine whether that particular motion 746 00:35:21,719 --> 00:35:26,991 would be violent enough to snap the vertical stabilizer off. 747 00:35:27,058 --> 00:35:29,293 Narrator: Normally, pilots only move the rudder 748 00:35:29,360 --> 00:35:33,331 a couple of degrees in either direction to steer the plane. 749 00:35:33,397 --> 00:35:34,966 Investigators wonder 750 00:35:35,032 --> 00:35:37,969 if the extreme rudder movements on flight 587 751 00:35:38,035 --> 00:35:39,904 created the aerodynamic force 752 00:35:39,971 --> 00:35:41,939 needed to tear the stabilizer off. 753 00:35:42,006 --> 00:35:43,407 Benzon: You ready? 754 00:35:43,474 --> 00:35:44,942 Narrator: To find out, 755 00:35:45,009 --> 00:35:47,678 they create a computer simulation of an a300 756 00:35:47,745 --> 00:35:50,681 and fly it the same way as first officer molin, 757 00:35:50,748 --> 00:35:54,585 moving the rudder 11 degrees back and forth three times. 758 00:35:58,723 --> 00:36:01,425 Murphy: With each rudder deflection, 759 00:36:01,492 --> 00:36:05,363 the aerodynamic loads on the tail increase. 760 00:36:11,002 --> 00:36:13,004 There. 761 00:36:13,070 --> 00:36:14,939 Benzon: That would have done it. 762 00:36:15,006 --> 00:36:17,808 Murphy: And it was those increasing loads 763 00:36:17,875 --> 00:36:19,510 that caused this. 764 00:36:22,413 --> 00:36:25,182 Brenner: They concluded that it was the inputs 765 00:36:25,249 --> 00:36:27,118 that were being made on the controls 766 00:36:27,184 --> 00:36:28,386 that led to the structural failure, 767 00:36:28,452 --> 00:36:31,022 and no other factor. 768 00:36:31,088 --> 00:36:33,291 Benzon: He was doing it to himself. 769 00:36:33,357 --> 00:36:35,226 By way of analogy, 770 00:36:35,293 --> 00:36:37,562 you stick your hand out a car window 771 00:36:37,628 --> 00:36:39,630 going 60 miles an hour, 772 00:36:39,697 --> 00:36:42,667 and you can feel it being pushed backwards. 773 00:36:42,733 --> 00:36:44,735 Well, try sticking your hand out the window 774 00:36:44,802 --> 00:36:47,638 when you're going 250 miles an hour. 775 00:36:47,705 --> 00:36:49,273 Well, you'd probably lose your hand. 776 00:36:49,340 --> 00:36:50,675 Benzon: What was he thinking? 777 00:36:50,741 --> 00:36:52,143 Narrator: The discovery finally explains 778 00:36:52,209 --> 00:36:56,013 what happened to american airlines flight 587, 779 00:36:56,080 --> 00:36:58,950 but it doesn't explain why. 780 00:36:59,016 --> 00:37:02,720 Benzon: So now...now we've eliminated several items, 781 00:37:02,787 --> 00:37:04,422 and we're starting to look at the actions 782 00:37:04,488 --> 00:37:07,358 of the flight crew very carefully. 783 00:37:07,425 --> 00:37:10,227 Narrator: It's clear the pilots should have had no trouble 784 00:37:10,294 --> 00:37:12,163 handling the amount of wake turbulence 785 00:37:12,229 --> 00:37:14,999 they experienced on takeoff. 786 00:37:15,066 --> 00:37:17,935 Benzon: Our studies through nasa indicated 787 00:37:18,002 --> 00:37:21,739 that the strength of the wakes were not that severe. 788 00:37:21,806 --> 00:37:23,574 They were easily manageable. 789 00:37:23,641 --> 00:37:25,810 Brenner: Normally in wake turbulence, 790 00:37:25,876 --> 00:37:28,379 an airplane, especially as large as an a300, 791 00:37:28,446 --> 00:37:30,214 can respond itself to the wake turbulence. 792 00:37:30,281 --> 00:37:32,216 There's a momentary discomfort. 793 00:37:34,251 --> 00:37:36,187 Mayor: Oh, boy. 794 00:37:36,253 --> 00:37:38,689 Brenner: And then the airplane resumes normal flight. 795 00:37:38,756 --> 00:37:41,459 Narrator: But that's not what happened on flight 587. 796 00:37:43,094 --> 00:37:44,795 States: A little wake turbulence, huh? 797 00:37:44,862 --> 00:37:48,132 Brenner: The captain commented, "a little wake turbulence." 798 00:37:48,199 --> 00:37:49,133 Molin: Yeah. 799 00:37:49,200 --> 00:37:50,468 Brenner: He may have been questioning 800 00:37:50,534 --> 00:37:52,336 the first officer's response, 801 00:37:52,403 --> 00:37:56,207 and he was just saying, "it was not that big a thing, was it?" 802 00:37:56,273 --> 00:37:57,208 States: You all right? 803 00:37:57,274 --> 00:37:59,343 Molin: Yeah, I'm fine. 804 00:37:59,410 --> 00:38:02,079 Brenner: What's surprising was the first officer's response. 805 00:38:02,146 --> 00:38:04,749 There really should not be a call 806 00:38:04,815 --> 00:38:08,586 to have that kind of aggressive actions to it. 807 00:38:08,653 --> 00:38:11,322 Narrator: They don't understand why an experienced pilot 808 00:38:11,389 --> 00:38:13,491 would move his rudder so violently 809 00:38:13,557 --> 00:38:14,792 to fly out of the wake. 810 00:38:19,063 --> 00:38:22,733 Investigators talk to pilots who flew with molin. 811 00:38:22,800 --> 00:38:23,901 Benzon: You can take a seat. 812 00:38:23,968 --> 00:38:25,903 Narrator: They make a surprising discovery. 813 00:38:25,970 --> 00:38:29,907 Benzon: We began to suspect that the first officer overreacted. 814 00:38:29,974 --> 00:38:31,909 Tell me what happened. 815 00:38:31,976 --> 00:38:35,980 Brenner: There was one unusual aspect 816 00:38:36,047 --> 00:38:38,549 that was disturbing, 817 00:38:38,616 --> 00:38:42,319 that he had a history of responding very aggressively 818 00:38:42,386 --> 00:38:45,623 to wake turbulence. 819 00:38:45,690 --> 00:38:48,259 Benzon: He did the same thing seven years ago. 820 00:38:48,325 --> 00:38:52,530 Brenner: He moved the rudder pedal quickly back and forth. 821 00:38:52,596 --> 00:38:54,432 The captain said that he was shocked by this. 822 00:38:54,498 --> 00:38:55,800 Benzon: He was overworking the rudders. 823 00:38:55,866 --> 00:38:57,468 Brenner: He said, "why did you do that? 824 00:38:57,535 --> 00:38:59,470 Why did you respond like that?" 825 00:38:59,537 --> 00:39:01,505 And according to the statement, the first officer said, 826 00:39:01,572 --> 00:39:08,579 "they taught us to respond like that in the training." 827 00:39:08,646 --> 00:39:09,980 Narrator: Is it possible 828 00:39:10,047 --> 00:39:12,016 that the airline is teaching their pilots 829 00:39:12,083 --> 00:39:13,484 such a dangerous maneuver? 830 00:39:16,821 --> 00:39:18,756 Investigators have to find out 831 00:39:18,823 --> 00:39:21,258 before another pilot makes the same mistake. 832 00:39:27,498 --> 00:39:28,866 Investigators believe 833 00:39:28,933 --> 00:39:31,001 the first officer was following his training 834 00:39:31,068 --> 00:39:33,404 when he overreacted to wake turbulence. 835 00:39:36,240 --> 00:39:39,710 They discover that one of the situations molin trained for 836 00:39:39,777 --> 00:39:43,914 likely taught him a dangerous lesson. 837 00:39:43,981 --> 00:39:45,349 American airlines pilots 838 00:39:45,416 --> 00:39:47,752 are trained to recover from steep rolls 839 00:39:47,818 --> 00:39:49,887 up to 90 degrees wing down-- 840 00:39:49,954 --> 00:39:53,657 an almost unheard-of occurrence. 841 00:39:53,724 --> 00:39:56,927 Benzon: This isn't what happens in flight. 842 00:39:56,994 --> 00:39:58,596 You recover much quicker. 843 00:39:58,662 --> 00:40:00,464 You roll the airplane five degrees, 844 00:40:00,531 --> 00:40:02,032 and then you put her back. 845 00:40:02,099 --> 00:40:03,868 You never let it get to 90 degrees. 846 00:40:03,934 --> 00:40:05,569 There's no history of this. 847 00:40:05,636 --> 00:40:08,939 Simulator: Wait, wait. Wait for 90 degrees. 848 00:40:09,006 --> 00:40:12,243 Brenner: To make the exercise more effective, 849 00:40:12,309 --> 00:40:16,781 unfortunately the simulator was programmed not to respond 850 00:40:16,847 --> 00:40:19,750 to any pilot inputs within the first few moments. 851 00:40:19,817 --> 00:40:23,187 Simulator: Recover now. Recover now. 852 00:40:23,254 --> 00:40:24,789 Narrator: The only way to recover 853 00:40:24,855 --> 00:40:26,991 is with sustained rudder inputs. 854 00:40:31,328 --> 00:40:33,831 Molin: That's a situation I never want to be in. 855 00:40:33,898 --> 00:40:36,167 Narrator: Investigators wonder what trainees were told 856 00:40:36,233 --> 00:40:39,370 about the cause of the sudden upset. 857 00:40:39,436 --> 00:40:40,771 Benzon: Mm-hmm. 858 00:40:40,838 --> 00:40:42,807 And what did they say would cause such a situation? 859 00:40:44,308 --> 00:40:46,110 Well, that explains everything. 860 00:40:46,177 --> 00:40:52,850 It was an example of training that did not equate to reality. 861 00:40:52,917 --> 00:40:54,485 Narrator: They learn that some trainees 862 00:40:54,552 --> 00:40:57,688 were presented with an impossible scenario. 863 00:40:57,755 --> 00:40:58,856 Simulator: For this drill, 864 00:40:58,923 --> 00:41:01,826 there's a boeing 747 just ahead of you. 865 00:41:01,892 --> 00:41:06,263 When you encounter his wake, the upset will begin. 866 00:41:06,330 --> 00:41:08,365 Narrator: They were told that wake turbulence 867 00:41:08,432 --> 00:41:10,768 would induce the sudden roll. 868 00:41:10,835 --> 00:41:12,837 Benzon: Wake turbulence rarely tilts you 869 00:41:12,903 --> 00:41:15,172 more than 10 degrees in any direction, 870 00:41:15,239 --> 00:41:18,542 and it's easily recoverable. 871 00:41:18,609 --> 00:41:22,179 Brenner: Unfortunately, the exercise was exaggerated. 872 00:41:22,246 --> 00:41:25,349 The airplane banked one direction a little bit 873 00:41:25,416 --> 00:41:29,119 and then went very strongly to 90 degrees, 874 00:41:29,186 --> 00:41:33,791 which is tremendous bank, in the opposite direction. 875 00:41:33,858 --> 00:41:37,261 Benzon: We determined that they were actually providing, 876 00:41:37,328 --> 00:41:38,963 inadvertently providing some negative training 877 00:41:39,029 --> 00:41:40,431 to their pilots. 878 00:41:40,497 --> 00:41:44,034 That led us to the conclusion that he overreacted, 879 00:41:44,101 --> 00:41:46,737 and we had the reasons why. 880 00:41:46,804 --> 00:41:48,939 States: A little wake turbulence, huh? 881 00:41:49,006 --> 00:41:50,374 Molin: Yeah. 882 00:41:50,441 --> 00:41:52,843 Narrator: First officer molin was trained to believe 883 00:41:52,910 --> 00:41:54,178 that severe wake turbulence 884 00:41:54,245 --> 00:41:56,247 could cause a catastrophic upset. 885 00:42:00,851 --> 00:42:03,120 Molin: Max power. 886 00:42:03,187 --> 00:42:04,388 States: You all right? 887 00:42:04,455 --> 00:42:07,725 Brenner: The captain asks him, "are you all right?" 888 00:42:07,791 --> 00:42:08,792 And it's noteworthy 889 00:42:08,859 --> 00:42:11,195 that the captain does not add max power. 890 00:42:11,262 --> 00:42:12,630 In the captain's opinion, 891 00:42:12,696 --> 00:42:16,333 max power is not appropriate in this situation. 892 00:42:16,400 --> 00:42:19,737 The first officer began responding 893 00:42:19,803 --> 00:42:21,338 with wheel back and forth 894 00:42:21,405 --> 00:42:25,576 and accompanied by rudder... Back and forth rudder. 895 00:42:25,643 --> 00:42:28,045 States: Hang on to it. Hang on to it. 896 00:42:28,112 --> 00:42:29,880 Brenner: He thought it was some outside turbulence 897 00:42:29,947 --> 00:42:31,615 or something else that was happening, 898 00:42:31,682 --> 00:42:34,084 and he was making opposite controls 899 00:42:34,151 --> 00:42:35,653 and was fighting himself 900 00:42:35,719 --> 00:42:38,055 and didn't know that it was actually his inputs 901 00:42:38,122 --> 00:42:40,357 that were causing the problem. 902 00:42:40,424 --> 00:42:42,192 Benzon: The first officer overreacted on the rudders. 903 00:42:42,259 --> 00:42:44,561 He didn't let the aircraft stabilize 904 00:42:44,628 --> 00:42:46,130 in one position or the other, 905 00:42:46,196 --> 00:42:49,500 so it hits a stop and then whips itself back... 906 00:42:52,069 --> 00:42:53,537 Back and forth, back and forth, 907 00:42:53,604 --> 00:42:56,740 and this creates huge loads on the vertical part of the fin. 908 00:42:56,807 --> 00:42:59,176 Narrator: The first officer's actions 909 00:42:59,243 --> 00:43:01,011 stress the vertical stabilizer... 910 00:43:04,748 --> 00:43:07,384 Until it breaks under the strain. 911 00:43:07,451 --> 00:43:08,886 Molin: What the hell are we into? 912 00:43:11,388 --> 00:43:14,591 States: Get out of it! Get out of it! Get out of it! 913 00:43:26,437 --> 00:43:28,339 Narrator: After the accident, 914 00:43:28,405 --> 00:43:31,008 american airlines changes its training procedures 915 00:43:31,075 --> 00:43:34,478 dealing with wake turbulence. 916 00:43:34,545 --> 00:43:36,580 Benzon: Once it became clear 917 00:43:36,647 --> 00:43:39,550 that some negative training was going on, 918 00:43:39,616 --> 00:43:41,819 american airlines, to their credit, 919 00:43:41,885 --> 00:43:46,857 revamped the program to prevent this type of activity. 920 00:43:46,924 --> 00:43:48,158 Narrator: The training simulator 921 00:43:48,225 --> 00:43:51,395 has been modified to be more realistic. 922 00:43:51,462 --> 00:43:53,831 Inputs have an immediate effect. 923 00:43:53,897 --> 00:43:57,968 Pilots are now taught not to use the rudder at high speed. 924 00:43:58,035 --> 00:44:01,105 A new warning light is also installed in the cockpit 925 00:44:01,171 --> 00:44:03,907 to help prevent pilots from deflecting the rudder too far 926 00:44:03,974 --> 00:44:05,242 during flight. 927 00:44:07,745 --> 00:44:12,516 Benzon: When people ask me about the effects of 587, 928 00:44:12,583 --> 00:44:15,652 I hark back on the incredible loss of life. 929 00:44:15,719 --> 00:44:19,490 It's the second worst accident in u.s. History. 930 00:44:19,556 --> 00:44:21,392 Brenner: Since this accident, 931 00:44:21,458 --> 00:44:26,397 the industry made major changes in terms of pilot training 932 00:44:26,463 --> 00:44:27,631 and made a big effort 933 00:44:27,698 --> 00:44:30,267 to help pilots understand the situation 934 00:44:30,334 --> 00:44:32,269 so that they will not be caught by surprise 935 00:44:32,336 --> 00:44:34,171 so this will never happen again. 72783

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