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NARRATOR: In 1979, chaos
when the FAA grounds
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every DC-10 in America.
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You can imagine if one of
your real workhorse airplanes
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is grounded, it's a
terrible situation.
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NARRATOR: The reason.
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Look at this.
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NARRATOR: American
Airlines Flight 191.
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- I'm losing it.
- Go right.
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Go right.
Come on.
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Come on.
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It only got about 300
feet above the ground.
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What do you got?
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NARRATOR: As investigators
search for evidence.
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It's one of the
bushing bolts.
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NARRATOR: In the worst air
disaster in US history.
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Split right in two.
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There's the bolt. This
is a fracture point.
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NARRATOR: They face
intense media pressure
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to identify the cause.
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Some very crucial
photographs showed the aircraft
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on its final, fatal plunge.
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NARRATOR: The shocking
images may finally explain.
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We need to see those slabs.
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NARRATOR: Why 271
people died seconds
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after leaving the ground.
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WOMAN 1: and gentlemen, we
are starting our approach.
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MAN 1: We lost both engines.
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Emergency descent.
MAN 2: Mayday.
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Mayday.
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WOMAN 2: Brace for impact.
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MAN 3: He's gonna crash.
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Any updates on the weather?
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Surface wind 20
degrees at 22 knots.
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Nothing but blue skies.
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NARRATOR: On a
Friday afternoon,
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the seasoned crew of
American Airlines Flight 191.
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Rudder set.
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NARRATOR: Makes final
preparations for takeoff.
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Spoilers.
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Armed.
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NARRATOR: From Chicago's
O'Hare Airport.
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Captain Walter
Lux was scheduled
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to have the weekend off, but
is covering for a friend.
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This crew was a
very experienced crew.
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The captain had
approximately 22,000 hours
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of flying time, of which about
3,000 hours were in the DC-10.
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So he was a very,
very experienced
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pilot in the aircraft.
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NARRATOR: The DC-10's
three-engine layout
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makes it one of the
most recognizable
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passenger jets on the runway.
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They're being flown by
almost every major airline.
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The DC-10 was a
very popular airplane.
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It was one of the
first jumbo jets.
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So the airlines were able
to put twice as many people
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on board the airplane
and only feed
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three engines instead of four.
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So it was much more
economical for them
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because they could
eliminate a lot of flights
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and still carry the same
number of passengers.
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American 191, good afternoon.
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Taxiing to position
on runway 32.
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Right and hold.
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American 191, thank you.
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Taxi and hold, runway 32 right.
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Flaps and slats to 10.
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Takeoff and
landing are the most
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crucial and most difficult and
busiest times in the cockpit.
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NARRATOR: It's the Friday
before Memorial Day.
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There are 258
passengers on board
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for the flight to Los Angeles.
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On this flight, a live feed
from a video camera mounted
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in the cockpit allows
passengers to watch
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the takeoff from the cabin.
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It's a new feature
for American Airlines.
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It was simply showing
the runway and what
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the pilots were
seeing as you took off
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or as you came
in for a landing.
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So it was just like a
movie for the passengers.
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American 191, you are
cleared for takeoff.
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American 191, underway.
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You have control.
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I have control.
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Runway clear?
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Clear.
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OK.
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Setting takeoff thrust.
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Here we go.
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Replied takeoff power.
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You've got three engines
pushing you down the runway.
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NARRATOR: Sharing the
pilot's view from the cockpit
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is a thrill for many on board.
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At 3:04 PM, the plane is
seconds away from lifting off.
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V1.
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You accelerate
to V1, which is
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the speed beyond which you can
no longer abort the takeoff.
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So you have to keep going.
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You have to take off
no matter what happens.
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Rotate.
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00:04:43,650 --> 00:04:46,452
A few seconds later,
you reach rotation speed.
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This is when the pilot
would lift the nose.
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The front wheel would
come off the runway.
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Damn.
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There's the turbulence.
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Not too rough.
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Did you see that?
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I've lost power to my sight.
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NARRATOR: The captain's
instruments suddenly go dead.
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It looks like we've
lost number one.
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NARRATOR: And he's lost
power from the left engine,
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00:05:21,888 --> 00:05:24,824
but the plane is
already airborne.
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You have to keep going.
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You have to climb out.
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And if there's something
wrong with the airplane,
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even if the problems
are critical,
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your best hope
is to keep going,
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to climb, contact
ATC, and come around
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and land somehow, somewhere.
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Look at this.
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Look at this.
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Equipment.
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I need equipment.
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He blew an engine.
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NARRATOR: The DC-10
should be able to climb
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with only two engines.
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00:05:58,091 --> 00:06:00,960
These multi-engine planes are
specifically designed to take
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00:06:01,027 --> 00:06:03,496
off with one engine out.
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00:06:03,563 --> 00:06:06,065
They're designed to climb
out at a brisk rate of speed
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00:06:06,132 --> 00:06:08,301
and to climb to a
safe altitude with one
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of the engines missing.
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NARRATOR: Pilots
are trained to cope
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with this kind of emergency.
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First, they need to get as far
from the ground as they can.
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Altitude is critical.
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00:06:18,745 --> 00:06:20,113
There's a saying
that pilots have.
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The three things you
need are altitude,
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airspeed, and an idea.
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NARRATOR: They put their
plane into a steeper climb.
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Forward speed drops.
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00:06:33,259 --> 00:06:35,428
If you have
room to play with,
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00:06:35,495 --> 00:06:37,196
if you have the
altitude, now you
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00:06:37,263 --> 00:06:39,799
can look around and try to
figure out what went wrong
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and try to institute
some corrective measures.
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American 191, heavy.
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You want to come back?
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And to what runway?
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- We're banking.
- Go right.
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Go right.
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NARRATOR: The plane is
banking sharply to the left.
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It's only 325 feet
from the ground.
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They were applying full right
aileron because the left wing
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was going down.
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00:07:00,286 --> 00:07:02,688
And by applying full right
aileron, what you're doing
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is trying to lift that wing
back up that has gone down.
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00:07:06,425 --> 00:07:10,696
You might try to turn the
ailerons the other way harder.
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00:07:10,763 --> 00:07:14,100
And if that still doesn't work,
something's clearly wrong.
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I can't hold it.
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American 191, heavy.
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Do you copy?
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He's not talking to me.
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NARRATOR: Losing
power from one engine
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should not be causing
the plane to bank.
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Passengers have a frightening
view of the ground below.
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What's going on?
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NARRATOR: The pilots can't
get the altitude they need,
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and they're banking further
and further to the left.
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- I'm losing it.
- Go right.
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Go right.
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Come on.
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Come on.
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300 feet.
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We're losing altitude.
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NARRATOR: The cockpit
camera gives passengers
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a glimpse of their fate.
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But they are not the only ones
whose lives are in danger.
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A trailer park just
north of the airport
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is home to thousands of people.
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Oh, God.
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NARRATOR: And the plane is
heading straight for it.
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Witnesses on the
ground can clearly see
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Flight 191 flying on its side.
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We're still turning.
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Level, baby.
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Level.
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Brace, brace, brace.
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Brace, brace, brace.
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Well, certainly it would
be a very, very scary thing.
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And you would certainly know
that you were about to die.
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We're losing it.
Go right.
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00:08:41,220 --> 00:08:42,154
Go right.
191
00:08:42,221 --> 00:08:43,256
Go right.
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There he goes.
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The DC-10 crashes
into an airport hangar
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at the edge of the airport.
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The full load of fuel
instantly ignites.
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DC-10 with 271 souls
on board has gone down
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00:09:01,507 --> 00:09:03,409
northwest of runway 32 right.
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It only got about 300
feet above the ground.
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00:09:05,845 --> 00:09:09,081
And it traveled maybe
4,600 feet or so
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00:09:09,148 --> 00:09:10,850
beyond the end of
the runway before it
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00:09:10,917 --> 00:09:17,924
crashed into a field.
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00:09:23,996 --> 00:09:25,331
As soon as we pulled
out of the station,
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00:09:25,398 --> 00:09:27,033
we could see the
column of smoke.
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00:09:27,099 --> 00:09:30,102
And of course, as we got closer
and closer, it was heavier.
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And you could see
how big the site was.
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NARRATOR: Less than a
minute after takeoff,
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there was almost nothing
left of Flight 191.
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00:09:39,578 --> 00:09:41,781
Everything was smoldering.
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00:09:41,847 --> 00:09:45,017
And I remember seeing
pieces of the aircraft
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00:09:45,084 --> 00:09:47,620
that were very recognizable,
such as the landing gear.
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00:09:47,687 --> 00:09:52,325
And I remember seeing
one of the engines also.
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00:09:52,391 --> 00:09:57,330
NARRATOR: Rescuers find
a horrifying scene.
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00:09:57,396 --> 00:10:01,500
We saw-- what was
recognizable is torsos,
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00:10:01,567 --> 00:10:04,370
body parts.
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00:10:04,437 --> 00:10:06,138
It just brought back
the human element.
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00:10:06,205 --> 00:10:08,774
And you realized and
thought about the people
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00:10:08,841 --> 00:10:11,978
who were on board.
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00:10:12,044 --> 00:10:14,113
NARRATOR: As they begin
assessing the full scope
219
00:10:14,180 --> 00:10:16,582
of the disaster,
they have very little
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00:10:16,649 --> 00:10:21,988
hope that anyone survived.
221
00:10:22,054 --> 00:10:24,957
American Airlines
Flight 191 has crashed
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00:10:25,024 --> 00:10:27,426
just short of the trailer
park beside Chicago's
223
00:10:27,493 --> 00:10:30,229
O'Hare Airport.
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00:10:30,296 --> 00:10:37,036
The DC-10 has also obliterated
a hangar beyond the runway.
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00:10:38,037 --> 00:10:39,572
There were some
distinct odors.
226
00:10:39,638 --> 00:10:40,706
Jet fuel.
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00:10:40,773 --> 00:10:44,276
Certainly, that was
the overpowering odor.
228
00:10:44,343 --> 00:10:50,082
And then the eerie
quiet I remember.
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00:10:50,149 --> 00:10:51,984
NARRATOR: Once the
fire is under control,
230
00:10:52,051 --> 00:10:54,587
the search for
survivors can begin.
231
00:10:54,653 --> 00:10:56,322
But as you walk
the scene, it was
232
00:10:56,389 --> 00:11:00,459
pretty obvious pretty quickly
that there were no survivors.
233
00:11:00,526 --> 00:11:03,529
It was very, very frustrating
to realize that no matter
234
00:11:03,596 --> 00:11:05,664
what your training was,
there was nobody there
235
00:11:05,731 --> 00:11:07,633
that you could help.
236
00:11:07,700 --> 00:11:13,472
NARRATOR: All 271 people
on board are dead.
237
00:11:13,539 --> 00:11:19,578
Two workers inside the
hangar have also been killed.
238
00:11:19,645 --> 00:11:26,619
It's the worst aviation
disaster in US history.
239
00:11:35,761 --> 00:11:39,899
A lot of people
saw this happen.
240
00:11:39,965 --> 00:11:42,268
Let's see what
they can tell us.
241
00:11:42,334 --> 00:11:43,602
NARRATOR: The National
Transportation
242
00:11:43,669 --> 00:11:45,504
Safety Board must
now figure out
243
00:11:45,571 --> 00:11:50,276
what went wrong on Flight 191.
244
00:11:50,342 --> 00:11:53,179
REPORTER: This is a Breaking
News Special Report.
245
00:11:53,245 --> 00:11:54,480
Good evening.
246
00:11:54,547 --> 00:11:57,216
An American Airlines DC-10
crashed just after takeoff
247
00:11:57,283 --> 00:12:01,087
this afternoon from Chicago's
O'Hare International Airport.
248
00:12:01,153 --> 00:12:03,122
This is the kind of accident
which unfortunately really
249
00:12:03,189 --> 00:12:05,791
grabs the imagination
of the public
250
00:12:05,858 --> 00:12:09,261
and can do so much
to cast a stain
251
00:12:09,328 --> 00:12:12,698
on the reputation of an
airline, of an aircraft,
252
00:12:12,765 --> 00:12:14,467
on air travel in general.
253
00:12:14,533 --> 00:12:18,104
NARRATOR: Thousands of people
fly aboard DC-10s every day.
254
00:12:18,170 --> 00:12:21,307
If there's a flaw in the plane,
investigators need to find it
255
00:12:21,373 --> 00:12:24,043
before more people are killed.
256
00:12:24,110 --> 00:12:26,011
The stakes were
very high for the NTSB
257
00:12:26,078 --> 00:12:28,247
to get this
investigation right.
258
00:12:28,314 --> 00:12:31,484
The airlines wanted the public
to understand that this was
259
00:12:31,550 --> 00:12:34,153
fundamentally a safe aircraft.
260
00:12:34,220 --> 00:12:35,387
NARRATOR: They
are eager to hear
261
00:12:35,454 --> 00:12:38,924
from the many people who
saw the crash, especially
262
00:12:38,991 --> 00:12:41,527
those with the best view.
263
00:12:41,594 --> 00:12:45,498
Controllers in the tower.
264
00:12:45,564 --> 00:12:46,832
Look at this.
265
00:12:46,899 --> 00:12:49,969
Look at this.
266
00:12:50,035 --> 00:12:51,203
NARRATOR: The
controllers revealed
267
00:12:51,270 --> 00:12:55,608
that Flight 191's left
engine didn't simply fail.
268
00:12:55,674 --> 00:12:59,945
The engine fell off the plane
just after they lifted off.
269
00:13:00,012 --> 00:13:02,214
I saw it fall.
270
00:13:02,281 --> 00:13:03,482
If you were sitting
on the left hand
271
00:13:03,549 --> 00:13:05,017
side of the airplane,
what you would have seen
272
00:13:05,084 --> 00:13:06,819
was the number one
engine on the left side
273
00:13:06,886 --> 00:13:13,025
rotated up, and flipped back,
and disappeared behind you.
274
00:13:13,092 --> 00:13:14,793
Did you see that?
275
00:13:14,860 --> 00:13:16,495
That's the last
thing an airline
276
00:13:16,562 --> 00:13:18,330
passenger wants to see.
277
00:13:18,397 --> 00:13:20,199
These engines are
actually designed
278
00:13:20,266 --> 00:13:23,569
to go back up over the
wing in case of failure,
279
00:13:23,636 --> 00:13:25,704
so that they will miss
the tail as they go by
280
00:13:25,771 --> 00:13:27,540
and not cause damage
to the tail section.
281
00:13:27,606 --> 00:13:29,608
They will go over the tail.
282
00:13:29,675 --> 00:13:32,678
NARRATOR: The engine has landed
nearly 2,500 feet from the end
283
00:13:32,745 --> 00:13:35,915
of runway 32 right.
284
00:13:35,981 --> 00:13:38,284
The team scours the
tarmac for any pieces
285
00:13:38,350 --> 00:13:40,119
that came from the plane.
286
00:13:40,186 --> 00:13:42,821
How does a DC-10
lose an engine?
287
00:13:42,888 --> 00:13:44,423
NARRATOR: The smallest
piece of evidence
288
00:13:44,490 --> 00:13:46,625
can be of vital importance.
289
00:13:46,692 --> 00:13:49,595
I've never seen
anything like this.
290
00:13:49,662 --> 00:13:52,031
That is not
supposed to happen.
291
00:13:52,097 --> 00:13:54,767
The engineering is
supposed to be so robust
292
00:13:54,833 --> 00:13:57,169
that that will not occur.
293
00:13:57,236 --> 00:14:00,139
So when that happens, you'll
have the undivided attention
294
00:14:00,206 --> 00:14:02,341
of everybody involved
in the investigation
295
00:14:02,408 --> 00:14:04,510
because that's a big deal.
296
00:14:04,577 --> 00:14:07,012
NARRATOR: In the entire
history of commercial aviation,
297
00:14:07,079 --> 00:14:10,683
there have only been a
handful of similar incidents.
298
00:14:10,749 --> 00:14:15,921
But concerns over the safety
of the DC-10 are not new.
299
00:14:15,988 --> 00:14:18,490
This is the third major
accident for the plane
300
00:14:18,557 --> 00:14:20,492
in the last five years.
301
00:14:20,559 --> 00:14:22,361
There were a series
of fatal accidents
302
00:14:22,428 --> 00:14:25,364
that were very high
profile in the news.
303
00:14:25,431 --> 00:14:27,600
And the name DC-10
kept appearing time
304
00:14:27,666 --> 00:14:30,803
and again in headlines led
the public to wonder what was
305
00:14:30,869 --> 00:14:33,939
going on with this airplane.
306
00:14:34,006 --> 00:14:38,377
NARRATOR: In 1972,
American Airlines Flight 96
307
00:14:38,444 --> 00:14:40,446
lost its rear
cargo door shortly
308
00:14:40,512 --> 00:14:44,149
after takeoff from Detroit.
309
00:14:44,216 --> 00:14:46,952
The DC-10 was at
almost 12,000 feet
310
00:14:47,019 --> 00:14:50,789
when the door blew out, causing
an explosive decompression
311
00:14:50,856 --> 00:14:54,493
that severed essential
control cables.
312
00:14:54,560 --> 00:14:56,929
The pilots were able to
make a successful emergency
313
00:14:56,996 --> 00:15:04,003
landing, saving all on board.
314
00:15:05,537 --> 00:15:09,408
Two years later, the 346
people aboard Turkish Airlines
315
00:15:09,475 --> 00:15:15,648
Flight 981 were not so lucky.
316
00:15:15,714 --> 00:15:18,217
They all died when
their DC-10 crashed
317
00:15:18,284 --> 00:15:20,519
into a forest in
France after suffering
318
00:15:20,586 --> 00:15:24,990
a similar cargo door failure.
319
00:15:25,057 --> 00:15:26,892
Public confidence
in the airplane
320
00:15:26,959 --> 00:15:28,961
was fairly low at this point.
321
00:15:29,028 --> 00:15:31,897
And a lot of people would
not fly on that airplane.
322
00:15:31,964 --> 00:15:35,401
They would book another trip
or book another airline to stay
323
00:15:35,467 --> 00:15:36,702
away from the airplane.
324
00:15:36,769 --> 00:15:39,405
They say if it's a DC-10,
put me on another flight.
325
00:15:39,471 --> 00:15:41,307
I don't particularly
like flying DC-10s,
326
00:15:41,373 --> 00:15:43,409
but you know, it's the
only flight we can take,
327
00:15:43,475 --> 00:15:45,477
so we take it.
328
00:15:45,544 --> 00:15:46,879
NARRATOR: Investigators
desperately
329
00:15:46,945 --> 00:15:48,914
need to know how
an engine fell off
330
00:15:48,981 --> 00:15:52,951
a plane carrying 271 people.
331
00:15:53,018 --> 00:15:54,887
They searched the charred
debris for the plane's
332
00:15:54,953 --> 00:15:57,323
flight recorders.
333
00:15:57,389 --> 00:15:59,325
You've got a plane that
is destroyed on impact
334
00:15:59,391 --> 00:16:03,562
as this plane was, the
data from the recorders
335
00:16:03,629 --> 00:16:06,799
can be essential because that
really is your only source
336
00:16:06,865 --> 00:16:08,200
of information.
337
00:16:08,267 --> 00:16:12,237
NARRATOR: The team is able
to recover both black boxes.
338
00:16:12,304 --> 00:16:14,606
But the recorders
are heavily damaged,
339
00:16:14,673 --> 00:16:19,011
it will take time
to analyze the data.
340
00:16:19,078 --> 00:16:20,012
What you got?
341
00:16:20,079 --> 00:16:21,180
NARRATOR: The
investigative team
342
00:16:21,246 --> 00:16:22,614
soon makes another discovery.
343
00:16:22,681 --> 00:16:24,750
It's one of the
bushing bolts.
344
00:16:24,817 --> 00:16:26,185
Split right in two.
345
00:16:26,251 --> 00:16:30,356
NARRATOR: It could
prove to be crucial.
346
00:16:30,422 --> 00:16:34,026
They found a bolt
that had broken.
347
00:16:34,093 --> 00:16:35,861
And the question
that was raised
348
00:16:35,928 --> 00:16:39,231
was did this bolt break before
the accident and cause it,
349
00:16:39,298 --> 00:16:43,035
or did it break as a
result of the accident?
350
00:16:43,102 --> 00:16:45,404
NARRATOR: The left and
right engines of a DC-10
351
00:16:45,471 --> 00:16:47,206
are mounted to the
wings through a rigging
352
00:16:47,272 --> 00:16:50,743
system known as the pylon.
353
00:16:50,809 --> 00:16:53,178
The bolt found on the
runway is one of the few
354
00:16:53,245 --> 00:16:59,084
holding it in place.
355
00:16:59,151 --> 00:17:00,819
The badly damaged
bolt was found
356
00:17:00,886 --> 00:17:03,155
closer to the start
of the runway,
357
00:17:03,222 --> 00:17:05,357
suggesting that it may
have been the first thing
358
00:17:05,424 --> 00:17:10,896
to come off the plane.
359
00:17:10,963 --> 00:17:12,631
So what do you think?
360
00:17:12,698 --> 00:17:14,199
NARRATOR: The
investigative team believes
361
00:17:14,266 --> 00:17:17,269
they have found the culprit.
362
00:17:17,336 --> 00:17:18,604
This would explain it.
363
00:17:18,670 --> 00:17:20,806
NARRATOR: The NTSB is
under immense pressure
364
00:17:20,873 --> 00:17:23,675
to explain how an engine
could simply fall off
365
00:17:23,742 --> 00:17:31,850
a widely used passenger jet.
366
00:17:31,917 --> 00:17:33,652
Two days after the
crash, they hold
367
00:17:33,719 --> 00:17:36,688
a news conference to announce
that they found the cause.
368
00:17:36,755 --> 00:17:39,725
A broken bolt.
369
00:17:39,792 --> 00:17:42,528
There is the
bolt. There is a nut
370
00:17:42,594 --> 00:17:44,329
still attached to
part of the bolt.
371
00:17:44,396 --> 00:17:46,131
This is the fracture point.
372
00:17:46,198 --> 00:17:48,867
Well, I arrived at the
scene of the investigation.
373
00:17:48,934 --> 00:17:50,636
And it was a press
conference going
374
00:17:50,702 --> 00:17:54,072
on at that time, in which the
vice-chairman of the Safety
375
00:17:54,139 --> 00:17:56,108
Board was speaking.
376
00:17:56,175 --> 00:17:58,410
And he had just concluded.
377
00:17:58,477 --> 00:18:02,247
NARRATOR: Michael Marks is a
metallurgist with the NTSB.
378
00:18:02,314 --> 00:18:04,383
What did you guys
say about the bolt?
379
00:18:04,450 --> 00:18:05,751
We said this is it.
380
00:18:05,818 --> 00:18:07,319
This is why the
engine came off.
381
00:18:07,386 --> 00:18:09,555
NARRATOR: He's an expert
in fractures and failures
382
00:18:09,621 --> 00:18:11,256
of airplane parts.
383
00:18:11,323 --> 00:18:14,760
It was related to me that he
had indicated that a bolt that
384
00:18:14,827 --> 00:18:16,962
was found on the
runway was involved
385
00:18:17,029 --> 00:18:18,530
in the engine separation.
386
00:18:18,597 --> 00:18:20,065
Tell me you have more
evidence than that.
387
00:18:20,132 --> 00:18:22,601
When I visually looked at
it, I could see nothing
388
00:18:22,668 --> 00:18:24,603
on the bolt that would
indicate anything out
389
00:18:24,670 --> 00:18:26,972
of the ordinary, which
all I could do is say,
390
00:18:27,039 --> 00:18:30,409
this bolt didn't have any
preexisting cracking on it
391
00:18:30,476 --> 00:18:33,512
or have anything that
would indicate that it had
392
00:18:33,579 --> 00:18:35,047
a weakness in the structure.
393
00:18:35,113 --> 00:18:39,318
This thing broke when it
hit the runway, not before.
394
00:18:39,384 --> 00:18:43,021
So not exactly
our smoking gun.
395
00:18:43,088 --> 00:18:44,890
We need more information.
396
00:18:44,957 --> 00:18:47,493
And to announce
that you basically
397
00:18:47,559 --> 00:18:51,597
have some kind of cause
for that engine separation
398
00:18:51,663 --> 00:18:53,832
without really
looking at it, it
399
00:18:53,899 --> 00:18:56,201
was not a good idea
to come out with this
400
00:18:56,268 --> 00:18:58,403
at that particular time.
401
00:18:58,470 --> 00:19:02,241
And so more caution was needed.
402
00:19:02,307 --> 00:19:03,242
OK, look.
403
00:19:03,308 --> 00:19:04,776
We've got to forget
about the media
404
00:19:04,843 --> 00:19:06,478
and focus on the evidence.
405
00:19:06,545 --> 00:19:08,580
It turned out that it
didn't cause the accident.
406
00:19:08,647 --> 00:19:10,282
But going in, you
don't know what
407
00:19:10,349 --> 00:19:11,850
is going to turn
out to be important
408
00:19:11,917 --> 00:19:13,552
and what's just a red herring.
409
00:19:13,619 --> 00:19:15,454
NARRATOR: The confusion
at the press conference
410
00:19:15,521 --> 00:19:17,823
only increases the pressure.
411
00:19:17,890 --> 00:19:23,695
There is no room for
any more mistakes.
412
00:19:23,762 --> 00:19:27,432
For now, the team can only
study the wreckage for clues.
413
00:19:27,499 --> 00:19:29,301
They hope there is
enough left to the plane
414
00:19:29,368 --> 00:19:32,037
to help them make
sense of what happened.
415
00:19:32,104 --> 00:19:34,039
Hold on, let me see that.
416
00:19:34,106 --> 00:19:35,040
OK.
417
00:19:35,107 --> 00:19:36,275
Good.
418
00:19:36,341 --> 00:19:38,343
Anything from the main
crash site goes over here.
419
00:19:38,410 --> 00:19:42,614
Anything from the runway,
any engine or wing parts,
420
00:19:42,681 --> 00:19:45,551
goes to that side.
421
00:19:45,617 --> 00:19:47,019
Well, my first
priorities would
422
00:19:47,085 --> 00:19:50,789
be to look at the actual
parts, the actual separation.
423
00:19:50,856 --> 00:19:57,729
Where is it that
this thing broke?
424
00:19:58,764 --> 00:20:00,933
This is definitely
part of the pylon.
425
00:20:00,999 --> 00:20:03,068
I've never seen
one break like that.
426
00:20:03,135 --> 00:20:05,237
NARRATOR: The pylons are
mounted under the wings.
427
00:20:05,304 --> 00:20:07,272
Each one is strong
enough to suspend
428
00:20:07,339 --> 00:20:09,708
an 11,600-pound engine.
429
00:20:09,775 --> 00:20:14,112
The pylon is designed very
well, I mean, strength-wise.
430
00:20:14,179 --> 00:20:16,882
So it basically could
take a lot of load.
431
00:20:16,949 --> 00:20:19,685
Much more load than you would
normally see in the course
432
00:20:19,751 --> 00:20:22,921
of the airplane life.
433
00:20:22,988 --> 00:20:24,456
NARRATOR: The pylon
gets its strength
434
00:20:24,523 --> 00:20:26,224
from two internal bulkheads.
435
00:20:26,291 --> 00:20:28,827
One forward and one aft.
436
00:20:28,894 --> 00:20:32,130
These bulkheads also provide
secure points of attachment,
437
00:20:32,197 --> 00:20:36,835
ensuring that the engines are
firmly fixed to the wings.
438
00:20:36,902 --> 00:20:39,905
It's also designed
to have multiple load
439
00:20:39,972 --> 00:20:45,544
paths, so that it's what
they call failsafe design.
440
00:20:45,611 --> 00:20:47,613
NARRATOR: It seems
incredible that a pylon,
441
00:20:47,679 --> 00:20:51,450
one of the strongest parts of
the plane, could have broken.
442
00:20:51,516 --> 00:20:54,886
Conceivably, the failsafe
design is flawed.
443
00:20:54,953 --> 00:20:57,556
If so, it could just
be a matter of time
444
00:20:57,623 --> 00:21:01,159
before another pylon
breaks in mid-air.
445
00:21:01,226 --> 00:21:02,995
Any idea what happened to it?
446
00:21:03,061 --> 00:21:04,930
I need to see the
rest of the pylon.
447
00:21:04,997 --> 00:21:06,932
NARRATOR: As some investigators
search the wreckage
448
00:21:06,999 --> 00:21:09,901
near the airport for the
rest of the broken pylon,
449
00:21:09,968 --> 00:21:11,603
others are finally
able to listen
450
00:21:11,670 --> 00:21:14,806
to the cockpit voice recorder.
451
00:21:14,873 --> 00:21:16,708
It should reveal
if the pilot had
452
00:21:16,775 --> 00:21:21,246
any indications of a problem
as they were taking off.
453
00:21:21,313 --> 00:21:22,614
OK.
454
00:21:22,681 --> 00:21:25,617
Go ahead.
455
00:21:25,684 --> 00:21:26,918
PILOT: American 191, thank you.
456
00:21:26,985 --> 00:21:29,054
Taxi and hold, runway 32 right.
457
00:21:29,121 --> 00:21:30,455
Flaps and slats to 10.
458
00:21:30,522 --> 00:21:35,427
NARRATOR: The taxi and takeoff
rule are perfectly routine.
459
00:21:35,494 --> 00:21:37,629
American 191 underway.
460
00:21:37,696 --> 00:21:39,297
NARRATOR: There is no
indication the pilots
461
00:21:39,364 --> 00:21:40,932
were having any problems.
462
00:21:40,999 --> 00:21:41,900
PILOT: OK.
463
00:21:41,967 --> 00:21:43,602
Setting takeoff thrust.
464
00:21:43,669 --> 00:21:49,207
Here we go.
465
00:21:49,274 --> 00:21:52,511
Sounds pretty routine so far.
466
00:21:52,577 --> 00:21:56,815
PILOT: V1, rotate.
467
00:21:56,882 --> 00:22:02,320
Damn.
468
00:22:02,387 --> 00:22:03,455
Is that it?
469
00:22:03,522 --> 00:22:05,190
Well, the tricky things
about this accident
470
00:22:05,257 --> 00:22:08,560
for investigators was that
the nature of the damage
471
00:22:08,627 --> 00:22:11,229
was such that the cockpit
voice recorder itself
472
00:22:11,296 --> 00:22:13,131
was rendered inoperable.
473
00:22:13,198 --> 00:22:15,901
So that was a big
loss of clues.
474
00:22:15,967 --> 00:22:17,002
NARRATOR: The
voice recorder was
475
00:22:17,069 --> 00:22:20,305
powered by the left engine.
476
00:22:20,372 --> 00:22:21,573
Damn.
477
00:22:21,640 --> 00:22:24,743
NARRATOR: Once it fell
off, the recording stopped.
478
00:22:24,810 --> 00:22:26,211
Thanks.
479
00:22:26,278 --> 00:22:30,515
About the last thing they
heard on there was just damn.
480
00:22:30,582 --> 00:22:32,818
And that was the end
of the recording.
481
00:22:32,884 --> 00:22:36,988
And that told them
absolutely nothing.
482
00:22:37,055 --> 00:22:39,057
NARRATOR: They may never know
what happened in the cockpit
483
00:22:39,124 --> 00:22:43,495
after the engine fell off.
484
00:22:43,562 --> 00:22:47,065
The flight data recorder
is also nearly useless.
485
00:22:47,132 --> 00:22:50,068
Because of the extreme
way the plane was flying,
486
00:22:50,135 --> 00:22:52,037
a lot of the data
makes no sense.
487
00:22:52,104 --> 00:22:54,740
This isn't going to help us.
488
00:22:54,806 --> 00:22:57,442
NARRATOR: At the hangar,
there has been some progress.
489
00:22:57,509 --> 00:23:00,746
Investigators have recovered
all the pieces of the pylon.
490
00:23:00,812 --> 00:23:03,415
Michael Marks may now be
a step closer to figuring
491
00:23:03,482 --> 00:23:06,818
out why it broke apart.
492
00:23:06,885 --> 00:23:12,023
Now I had an indication that
maybe this is the area that we
493
00:23:12,090 --> 00:23:13,592
really should be looking at.
494
00:23:13,658 --> 00:23:15,927
So in doing that, you
needed to get more
495
00:23:15,994 --> 00:23:18,263
detailed inspections of it.
496
00:23:18,330 --> 00:23:19,931
You needed to get
it to the laboratory
497
00:23:19,998 --> 00:23:22,100
back in Washington, DC.
498
00:23:22,167 --> 00:23:24,903
NARRATOR: Investigators also
examine the plane's history
499
00:23:24,970 --> 00:23:29,007
for anything that might relate
to this catastrophic failure.
500
00:23:29,074 --> 00:23:32,477
John Goglia spent nine years
as a senior maintenance expert
501
00:23:32,544 --> 00:23:34,312
for the NTSB.
502
00:23:34,379 --> 00:23:36,581
Instantly, if we know we
had an engine falling off,
503
00:23:36,648 --> 00:23:38,717
you're going to go right
for the maintenance records.
504
00:23:38,784 --> 00:23:42,687
You're going to go right to
the history of the airplane.
505
00:23:42,754 --> 00:23:45,123
They had the engine
out at the end of March.
506
00:23:45,190 --> 00:23:48,493
NARRATOR: Eight weeks before
the accident, the left engine
507
00:23:48,560 --> 00:23:51,029
was removed for servicing.
508
00:23:51,096 --> 00:23:52,964
Any time that you
have an airplane that's
509
00:23:53,031 --> 00:23:56,501
been into maintenance just
before a crash, that raises
510
00:23:56,568 --> 00:23:58,069
all sorts of warning flags.
511
00:23:58,136 --> 00:24:00,872
All sorts.
512
00:24:00,939 --> 00:24:05,076
Let's go down to Tulsa.
513
00:24:05,143 --> 00:24:06,411
See what they did.
514
00:24:06,478 --> 00:24:08,246
If you have an investigation
that involves maintenance,
515
00:24:08,313 --> 00:24:09,948
if you don't go
inside the hangar,
516
00:24:10,015 --> 00:24:12,317
you don't follow
that trail, you're
517
00:24:12,384 --> 00:24:16,988
going to miss some issues.
518
00:24:17,055 --> 00:24:19,491
NARRATOR: Why the pylon broke
is not the only question
519
00:24:19,558 --> 00:24:21,226
that needs to be answered.
520
00:24:21,293 --> 00:24:23,094
Damn.
521
00:24:23,161 --> 00:24:25,630
I've lost power to my sight.
522
00:24:25,697 --> 00:24:27,199
Looks like we've
lost number one.
523
00:24:27,265 --> 00:24:30,969
NARRATOR: Two of the DC-10's
three engines kept working.
524
00:24:31,036 --> 00:24:33,538
The plane had the power
it needed to keep climbing
525
00:24:33,605 --> 00:24:36,141
and then get back
to the airport.
526
00:24:36,208 --> 00:24:39,978
In fact, you could lose a
second engine shortly after
527
00:24:40,045 --> 00:24:41,546
lift-off and you
would still be able
528
00:24:41,613 --> 00:24:43,982
to power the aircraft around.
529
00:24:44,049 --> 00:24:46,151
NARRATOR: But somehow,
experienced pilots
530
00:24:46,218 --> 00:24:52,190
weren't able to fly this plane
after losing just one engine.
531
00:24:52,257 --> 00:24:58,463
With 270 people dead after
an engine fell off a plane,
532
00:24:58,530 --> 00:25:03,101
the FAA makes a
drastic decision.
533
00:25:03,168 --> 00:25:08,306
On June 6th 1979, the
agency grounds every DC-10
534
00:25:08,373 --> 00:25:10,775
in the United States.
535
00:25:10,842 --> 00:25:13,778
138 planes in total.
536
00:25:13,845 --> 00:25:16,248
Well, you can imagine if
one of your real workhorse
537
00:25:16,314 --> 00:25:19,017
airplanes is grounded,
disrupting flights,
538
00:25:19,084 --> 00:25:21,453
inconveniencing passengers,
generating headlines,
539
00:25:21,519 --> 00:25:22,821
it's a terrible situation.
540
00:25:22,888 --> 00:25:26,124
You spend $100
million for an airplane,
541
00:25:26,191 --> 00:25:30,729
you can't leave it
sitting around very long.
542
00:25:30,795 --> 00:25:32,797
It's costing you a lot of
money every day to have
543
00:25:32,864 --> 00:25:35,100
that airplane on the ground.
544
00:25:35,166 --> 00:25:37,702
NARRATOR: All foreign-based
DC-10s are banned
545
00:25:37,769 --> 00:25:42,707
from entering us airspace.
546
00:25:42,774 --> 00:25:44,776
The pressure on
investigators mounts
547
00:25:44,843 --> 00:25:47,512
as the effects of America's
worst air disaster
548
00:25:47,579 --> 00:25:53,885
spread across the globe.
549
00:25:53,952 --> 00:25:56,922
Investigator Michael Marks
believes the shattered pieces
550
00:25:56,988 --> 00:25:59,424
from the engine
pylon may explain why
551
00:25:59,491 --> 00:26:04,729
Flight 191 fell from the sky.
552
00:26:04,796 --> 00:26:07,198
Hey, look for yourself.
553
00:26:07,265 --> 00:26:11,803
Did that had to happen
before the crash?
554
00:26:11,870 --> 00:26:13,738
I just don't know why.
555
00:26:13,805 --> 00:26:17,575
We're looking at that
bulkhead in detail.
556
00:26:17,642 --> 00:26:20,278
There was one very
puzzling thing.
557
00:26:20,345 --> 00:26:21,846
NARRATOR: A close
examination reveals
558
00:26:21,913 --> 00:26:23,682
a crack in the
metal that clearly
559
00:26:23,748 --> 00:26:26,985
developed slowly over time.
560
00:26:27,052 --> 00:26:30,288
It's a telltale sign that the
pylon bulkhead was already
561
00:26:30,355 --> 00:26:32,023
damaged before the crash.
562
00:26:32,090 --> 00:26:39,097
You can see where it's
spread, all along there.
563
00:26:40,532 --> 00:26:41,833
NARRATOR: The
crack that Michael
564
00:26:41,900 --> 00:26:45,937
Marks finds runs along the
top edge of the aft bulkhead.
565
00:26:46,004 --> 00:26:50,342
The cracks were consistent
with a fatigue phenomenon
566
00:26:50,408 --> 00:26:55,280
or a cyclic behavior, a crack
extending from repeated loads.
567
00:26:55,347 --> 00:26:58,583
Each time the load
occurs, you then have
568
00:26:58,650 --> 00:27:00,685
an extension of the crack.
569
00:27:00,752 --> 00:27:02,354
NARRATOR: The
microscopic examination
570
00:27:02,420 --> 00:27:04,189
gives Marks another clue.
571
00:27:04,255 --> 00:27:07,392
A dent on the pylon bulkhead
at exactly the point
572
00:27:07,459 --> 00:27:08,893
where the crack began.
573
00:27:08,960 --> 00:27:10,395
There was also
a deformation that
574
00:27:10,462 --> 00:27:12,030
was on one of the fractures.
575
00:27:12,097 --> 00:27:14,599
At that time, I was
not absolutely sure
576
00:27:14,666 --> 00:27:18,603
what it all meant because it
just showed a deformation.
577
00:27:18,670 --> 00:27:20,271
It looks like something
hit the pylon.
578
00:27:20,338 --> 00:27:21,973
I'm just not sure what or when.
579
00:27:22,040 --> 00:27:22,974
OK.
580
00:27:23,041 --> 00:27:25,877
I'll see what I can find.
581
00:27:25,944 --> 00:27:27,245
Take notes on everything.
582
00:27:27,312 --> 00:27:28,246
Got it.
583
00:27:28,313 --> 00:27:30,015
The information is available.
584
00:27:30,081 --> 00:27:31,082
It's on the hangar floor.
585
00:27:31,149 --> 00:27:32,650
It's in the minds
of those people.
586
00:27:32,717 --> 00:27:36,421
We just have to ferret it out.
587
00:27:36,488 --> 00:27:38,089
NARRATOR:
Investigators arranged
588
00:27:38,156 --> 00:27:41,793
to watch as another DC-10
undergoes the same maintenance
589
00:27:41,860 --> 00:27:44,095
that was performed
on Flight 191
590
00:27:44,162 --> 00:27:46,831
just weeks before the crash.
591
00:27:46,898 --> 00:27:50,135
Can you take me up and show
me how the engines mount?
592
00:27:50,201 --> 00:27:52,837
We're going to talk
to the people involved.
593
00:27:52,904 --> 00:27:55,106
Most likely, it's going to
be the maintenance personnel.
594
00:27:55,173 --> 00:27:57,842
And we're going to ask
them pointed questions
595
00:27:57,909 --> 00:27:59,978
on what have you done?
596
00:28:00,045 --> 00:28:01,780
Have you done this job before?
597
00:28:01,846 --> 00:28:03,948
What kind of problems
did you encounter?
598
00:28:04,015 --> 00:28:06,184
Did you follow the
paperwork to the letter
599
00:28:06,251 --> 00:28:09,521
religiously, step one,
step two, step three?
600
00:28:09,587 --> 00:28:12,023
They found procedures that
were not in the manual.
601
00:28:12,090 --> 00:28:14,459
They found procedures
that the manufacturer
602
00:28:14,526 --> 00:28:16,528
didn't recommend be performed.
603
00:28:16,594 --> 00:28:19,064
NARRATOR: To save time,
the airline has modified
604
00:28:19,130 --> 00:28:20,465
a key maintenance procedure.
605
00:28:20,532 --> 00:28:21,466
OK.
606
00:28:21,533 --> 00:28:24,002
Bring her up.
607
00:28:24,069 --> 00:28:27,605
A wing mounted engine on a
DC-10 as a 24-hour adventure,
608
00:28:27,672 --> 00:28:29,741
which is extremely long.
609
00:28:29,808 --> 00:28:31,409
So there's a lot of
pressure on getting
610
00:28:31,476 --> 00:28:33,812
whatever is broken
repaired and getting
611
00:28:33,878 --> 00:28:35,947
the airplane back in the sky.
612
00:28:36,014 --> 00:28:37,649
NARRATOR: The normal
procedure for servicing
613
00:28:37,715 --> 00:28:40,151
an engine involves
removing it from the pylon
614
00:28:40,218 --> 00:28:43,388
and leaving the pylon
attached to the wing.
615
00:28:43,455 --> 00:28:46,858
There are hundreds of
connections to be undone.
616
00:28:46,925 --> 00:28:49,427
Procedures from the
manufacturer would deem to be
617
00:28:49,494 --> 00:28:53,498
too time-consuming, and
they could do it faster,
618
00:28:53,565 --> 00:28:54,632
better, cheaper.
619
00:28:54,699 --> 00:28:57,302
So they were deviating
from the procedures.
620
00:28:57,368 --> 00:28:58,803
NARRATOR: The
quicker way involves
621
00:28:58,870 --> 00:29:01,539
taking out just three bolts.
622
00:29:01,606 --> 00:29:04,242
The engine is removed
from the wing while still
623
00:29:04,309 --> 00:29:05,977
attached to the pylon.
624
00:29:06,044 --> 00:29:08,947
It saves about 200
man hours of labor.
625
00:29:09,013 --> 00:29:10,281
It was easier.
626
00:29:10,348 --> 00:29:13,585
The attach points from
the pylon to the wing
627
00:29:13,651 --> 00:29:14,819
were accessible.
628
00:29:14,886 --> 00:29:17,522
The attach points from
the engine to the pylon
629
00:29:17,589 --> 00:29:19,157
were much more
difficult to take
630
00:29:19,224 --> 00:29:20,792
apart and put back together.
631
00:29:20,859 --> 00:29:22,393
Removing is not the issue.
632
00:29:22,460 --> 00:29:24,028
It's the attempt to reinstall--
- Whoa.
633
00:29:24,095 --> 00:29:25,029
Stop
634
00:29:25,096 --> 00:29:26,664
Is where the
problem comes from.
635
00:29:26,731 --> 00:29:28,399
Left a bit.
636
00:29:28,466 --> 00:29:29,567
Now up.
637
00:29:29,634 --> 00:29:31,402
NARRATOR: Maneuvering
the pylon into position
638
00:29:31,469 --> 00:29:34,772
with an engine attached to
it is a tricky procedure.
639
00:29:34,839 --> 00:29:38,042
Trying to put the engine
in the pylon back together,
640
00:29:38,109 --> 00:29:40,311
some 13,000 pounds
for the engine
641
00:29:40,378 --> 00:29:43,314
and 2,000 pounds for the
pylon, it's not easy.
642
00:29:43,381 --> 00:29:44,983
They were using the forklift.
643
00:29:45,049 --> 00:29:48,119
And this forklift is
not very manageable.
644
00:29:48,186 --> 00:29:50,688
It cannot be finely
controlled as far
645
00:29:50,755 --> 00:29:52,290
as the altitude is concerned.
646
00:29:52,357 --> 00:29:54,592
The minimum movement
on the forklift
647
00:29:54,659 --> 00:29:57,595
was something on the order
of a quarter of an inch.
648
00:29:57,662 --> 00:29:59,597
And we're talking about
trying to fit something
649
00:29:59,664 --> 00:30:01,432
together that might
be in the order
650
00:30:01,499 --> 00:30:03,268
of thousandths of an inch.
651
00:30:03,334 --> 00:30:04,269
Whoa, stop.
652
00:30:04,335 --> 00:30:05,370
Stop.
653
00:30:05,436 --> 00:30:07,772
So you get just
slightly the wrong angle,
654
00:30:07,839 --> 00:30:09,707
and you get too
much pressure on it,
655
00:30:09,774 --> 00:30:12,443
and you're going to
crack those fittings.
656
00:30:12,510 --> 00:30:15,413
I'm sure they didn't
realize how quickly
657
00:30:15,480 --> 00:30:19,284
they could get in trouble doing
it the way they were doing it.
658
00:30:19,350 --> 00:30:20,718
I think I know what happened.
659
00:30:20,785 --> 00:30:22,420
NARRATOR: A possible
explanation surfaces--
660
00:30:22,487 --> 00:30:23,521
Take her down.
661
00:30:23,588 --> 00:30:25,256
NARRATOR: For the
mysterious dent found
662
00:30:25,323 --> 00:30:28,693
on the pylon from Flight 191.
663
00:30:28,760 --> 00:30:32,797
The team in Tulsa calls Marks.
664
00:30:32,864 --> 00:30:34,199
What you got?
665
00:30:34,265 --> 00:30:36,301
NARRATOR: They describe how
the maintenance crew struggled
666
00:30:36,367 --> 00:30:39,337
to fit the pylon attachment
into the mounting bracket
667
00:30:39,404 --> 00:30:40,638
or clevis.
668
00:30:40,705 --> 00:30:42,240
And then it all
came together,
669
00:30:42,307 --> 00:30:47,445
just like a bolt of lightning.
670
00:30:47,512 --> 00:30:50,782
The clevis itself had
produced this deformation
671
00:30:50,848 --> 00:30:53,251
that was on the fracture.
672
00:30:53,318 --> 00:30:56,254
NARRATOR: Marks concludes
that on the accident plane,
673
00:30:56,321 --> 00:30:58,356
the clevis must have
slammed into the top
674
00:30:58,423 --> 00:31:02,827
of the pylon bulkhead as the
engine was being reattached.
675
00:31:02,894 --> 00:31:05,029
The impact could have
started the crack
676
00:31:05,096 --> 00:31:10,501
that led to the pylon's failure
and to the crash itself.
677
00:31:10,568 --> 00:31:13,338
The maintenance people
that did this operation which
678
00:31:13,404 --> 00:31:15,139
cracked the pylon
probably didn't
679
00:31:15,206 --> 00:31:18,276
hear anything, a bang or
crack or anything like that.
680
00:31:18,343 --> 00:31:19,277
OK.
681
00:31:19,344 --> 00:31:20,278
Bring her up.
682
00:31:20,345 --> 00:31:21,813
We call it working around.
683
00:31:21,879 --> 00:31:23,081
So they worked
around the manual
684
00:31:23,147 --> 00:31:24,482
to get the job done quicker.
685
00:31:24,549 --> 00:31:28,653
But the process never gets the
proper vetting, if you will.
686
00:31:28,720 --> 00:31:31,522
Review from engineering
and from the manufacturer.
687
00:31:31,589 --> 00:31:34,692
And sometimes, those
alternate methods
688
00:31:34,759 --> 00:31:38,997
have unintended consequences.
689
00:31:39,063 --> 00:31:40,498
NARRATOR: Over the
next eight weeks,
690
00:31:40,565 --> 00:31:43,201
each time the plane
took off, the stress
691
00:31:43,268 --> 00:31:45,270
that the massive
engine put on the pylon
692
00:31:45,336 --> 00:31:48,206
made the crash grow larger.
693
00:31:48,273 --> 00:31:51,242
The engine is not only
imparting a thrust load,
694
00:31:51,309 --> 00:31:54,879
but it's also imparting
a sideways load.
695
00:31:54,946 --> 00:31:56,581
So each time you
have this load,
696
00:31:56,648 --> 00:31:58,883
it breaks a little bit
more, and more, and more.
697
00:31:58,950 --> 00:32:00,451
NARRATOR: It was
only a matter of time
698
00:32:00,518 --> 00:32:04,122
before the pylon snapped,
and the engine fell off.
699
00:32:04,188 --> 00:32:06,524
So the process was
flawed, and the people
700
00:32:06,591 --> 00:32:08,793
made adjustments
to a flawed process
701
00:32:08,860 --> 00:32:10,028
to try to make it work.
702
00:32:10,094 --> 00:32:14,065
And collectively, that
is a recipe for disaster.
703
00:32:14,132 --> 00:32:15,133
How long have
you been putting
704
00:32:15,199 --> 00:32:16,934
the engines on this way?
705
00:32:17,001 --> 00:32:19,137
Not sure, but every
airline does it.
706
00:32:19,203 --> 00:32:21,105
NARRATOR: Even more
worrying, the mechanics
707
00:32:21,172 --> 00:32:25,076
at American Airlines are not
the only ones cutting corners.
708
00:32:25,143 --> 00:32:27,011
The airlines
shared processes.
709
00:32:27,078 --> 00:32:28,813
And since this
engine change was
710
00:32:28,880 --> 00:32:31,883
so time-consuming and
costly, they were all looking
711
00:32:31,949 --> 00:32:33,818
for a better way of doing it.
712
00:32:33,885 --> 00:32:35,853
Faster, better,
cheaper way to do it.
713
00:32:35,920 --> 00:32:39,557
And so when one
would discover it,
714
00:32:39,624 --> 00:32:41,893
a process to use
that maybe made
715
00:32:41,959 --> 00:32:44,395
the engine change go
quicker, the others
716
00:32:44,462 --> 00:32:45,730
were very quick to adopt it.
717
00:32:45,797 --> 00:32:47,699
And that's exactly
what we see here.
718
00:32:47,765 --> 00:32:54,439
We need to get the entire
fleet inspected for this.
719
00:32:55,640 --> 00:32:57,342
NARRATOR: It is now
clear why the engine fell
720
00:32:57,408 --> 00:32:59,377
from the plane,
but what happened
721
00:32:59,444 --> 00:33:03,348
after that is still a mystery.
722
00:33:03,414 --> 00:33:05,817
Flight 191 could
have landed safely
723
00:33:05,883 --> 00:33:09,854
with one missing engine.
724
00:33:09,921 --> 00:33:16,494
Instead, 273 people died
in a horrific crash.
725
00:33:17,495 --> 00:33:18,996
The plane was
completely flyable.
726
00:33:19,063 --> 00:33:19,997
It was in bad shape.
727
00:33:20,064 --> 00:33:21,065
It had lost an engine.
728
00:33:21,132 --> 00:33:23,801
It had lost several
critical systems.
729
00:33:23,868 --> 00:33:25,303
But it was still airworthy.
730
00:33:25,370 --> 00:33:27,071
And it was still able to fly.
731
00:33:27,138 --> 00:33:33,478
What happened
in that cockpit?
732
00:33:33,544 --> 00:33:35,146
NARRATOR: The
crash of Flight 191
733
00:33:35,213 --> 00:33:40,051
has a devastating effect on
the entire airline industry.
734
00:33:40,118 --> 00:33:42,954
It was a huge economic
problem for the airlines
735
00:33:43,020 --> 00:33:46,357
because their major airplane
was now on the ground,
736
00:33:46,424 --> 00:33:47,725
and they couldn't fly it.
737
00:33:47,792 --> 00:33:50,194
And of course, I think it had
a big impact on the public
738
00:33:50,261 --> 00:33:51,195
as well.
739
00:33:51,262 --> 00:33:53,865
Have you seen this?
740
00:33:53,931 --> 00:33:55,233
NARRATOR: So why
weren't the pilots
741
00:33:55,299 --> 00:34:01,806
able to save their plane
after losing one engine?
742
00:34:01,873 --> 00:34:04,542
A chance photograph taken
just before the crash
743
00:34:04,609 --> 00:34:09,647
may provide some answers.
744
00:34:09,714 --> 00:34:12,450
There was certainly one very
famous photograph that was
745
00:34:12,517 --> 00:34:14,819
published in many
newspapers of the aircraft
746
00:34:14,886 --> 00:34:17,121
in semi-inverted
position, almost
747
00:34:17,188 --> 00:34:19,891
ready to strike the ground.
748
00:34:19,957 --> 00:34:26,998
Everyone saw this picture.
749
00:34:27,064 --> 00:34:29,300
I want you to track down
all the pictures you can
750
00:34:29,367 --> 00:34:32,737
and get them blown up.
751
00:34:32,804 --> 00:34:35,006
I want to see those wings.
752
00:34:35,072 --> 00:34:36,974
You got it.
753
00:34:37,041 --> 00:34:39,977
These photographs that can do
so much to horrify the public
754
00:34:40,044 --> 00:34:42,747
can have a real use for
the accident investigators.
755
00:34:42,814 --> 00:34:45,349
NARRATOR: By examining
photographs taken just prior
756
00:34:45,416 --> 00:34:47,685
to the crash, they
might be able to tell
757
00:34:47,752 --> 00:34:50,721
whether the pilots made some
mistake when they configured
758
00:34:50,788 --> 00:34:52,123
their plane for takeoff.
759
00:34:52,190 --> 00:34:54,525
Flaps and ailerons look fine.
760
00:34:54,592 --> 00:34:56,928
By blowing up and
zooming in on the leading
761
00:34:56,994 --> 00:34:59,063
edge of the wing, the
aircraft investigators
762
00:34:59,130 --> 00:35:01,799
were able to determine
what was going on.
763
00:35:01,866 --> 00:35:04,535
Is that hydraulic fluid?
764
00:35:04,602 --> 00:35:06,337
NARRATOR: If the fluid
leaked from the plane's
765
00:35:06,404 --> 00:35:09,207
hydraulic system, it might
explain why the plane
766
00:35:09,273 --> 00:35:12,343
was so hard to control.
767
00:35:12,410 --> 00:35:15,046
Sometimes, the crucial
element in air crash
768
00:35:15,112 --> 00:35:17,348
investigation can
be some very small,
769
00:35:17,415 --> 00:35:20,084
subtle detail from which
everything else can devolve.
770
00:35:20,151 --> 00:35:22,653
NARRATOR: Several of the
DC-10's hydraulic lines
771
00:35:22,720 --> 00:35:25,823
run along the leading
edge of the wing.
772
00:35:25,890 --> 00:35:27,158
Take a look at this.
773
00:35:27,225 --> 00:35:29,327
NARRATOR: It's the area
that was damaged the most
774
00:35:29,393 --> 00:35:30,895
when the engine broke free.
775
00:35:30,962 --> 00:35:33,297
We need to see those slats.
776
00:35:33,364 --> 00:35:34,799
American 191, thank you.
777
00:35:34,866 --> 00:35:37,735
Taxi and hold runway 32 right.
778
00:35:37,802 --> 00:35:39,837
Flaps and slats to 10.
779
00:35:39,904 --> 00:35:42,907
NARRATOR: The plane's slats
are extended before takeoff.
780
00:35:42,974 --> 00:35:45,142
They're essential for
providing the lift needed
781
00:35:45,209 --> 00:35:47,345
to get the plane airborne.
782
00:35:47,411 --> 00:35:49,580
The slats are on the
leading edge of the wing.
783
00:35:49,647 --> 00:35:53,551
And when you deploy the
slats, they move out forward.
784
00:35:53,618 --> 00:35:55,853
So the air has a
longer distance to go
785
00:35:55,920 --> 00:35:57,555
and therefore,
is moving faster.
786
00:35:57,622 --> 00:36:00,324
And it creates more of a
lift a vacuum above the wing.
787
00:36:00,391 --> 00:36:02,793
NARRATOR: If the hydraulic
system controlling the slats
788
00:36:02,860 --> 00:36:08,199
failed, it could explain
the plane's loss of control.
789
00:36:08,266 --> 00:36:10,968
Investigators discover
that while all the slats
790
00:36:11,035 --> 00:36:13,337
in the right wing were
extended for takeoff,
791
00:36:13,404 --> 00:36:15,606
some on the left wing were not.
792
00:36:15,673 --> 00:36:18,809
It's a configuration
that's normally impossible.
793
00:36:18,876 --> 00:36:20,745
You have one
wing that is flying
794
00:36:20,811 --> 00:36:22,246
and the other wing that isn't.
795
00:36:22,313 --> 00:36:23,714
And when you have a
wing that's flying
796
00:36:23,781 --> 00:36:27,952
and one that isn't, the
one that isn't flying dips,
797
00:36:28,019 --> 00:36:30,855
and the one that is
flying continues to fly,
798
00:36:30,922 --> 00:36:33,691
which means the airplane
goes into a roll.
799
00:36:33,758 --> 00:36:35,259
NARRATOR: They conclude
that the engine
800
00:36:35,326 --> 00:36:37,495
hit the wing with
enough force to rupture
801
00:36:37,562 --> 00:36:39,463
the hydraulic lines.
802
00:36:39,530 --> 00:36:42,466
The fluid keeping the slats
extended on the left wing
803
00:36:42,533 --> 00:36:43,968
would have drained quickly.
804
00:36:44,035 --> 00:36:45,736
I can't hold it.
805
00:36:45,803 --> 00:36:48,339
NARRATOR: Without fluid,
some slats on the left wing
806
00:36:48,406 --> 00:36:51,342
retracted, causing
that wing to lose lift.
807
00:36:51,409 --> 00:36:54,345
The plane began to roll.
808
00:36:54,412 --> 00:36:56,847
The actual stalling
speed was 124
809
00:36:56,914 --> 00:37:00,117
knots for the airplane at
this weight and configuration.
810
00:37:00,184 --> 00:37:01,886
I'm losing it.
811
00:37:01,953 --> 00:37:03,788
The fact that the
slat had retracted
812
00:37:03,854 --> 00:37:08,225
raised the stalling speed
to 159 knots from 124 knots.
813
00:37:08,292 --> 00:37:09,927
So it was a huge difference.
814
00:37:09,994 --> 00:37:11,562
NARRATOR: Without
the slats, they
815
00:37:11,629 --> 00:37:16,968
needed to be flying much faster
than normal to avoid stalling.
816
00:37:17,034 --> 00:37:19,737
One final question remains.
817
00:37:19,804 --> 00:37:24,609
Why couldn't the pilots
recover from the stalled wing?
818
00:37:24,675 --> 00:37:27,678
Investigators recreate the
takeoff in a flight simulator
819
00:37:27,745 --> 00:37:29,046
to find out.
820
00:37:29,113 --> 00:37:30,381
OK, you all set?
821
00:37:30,448 --> 00:37:31,382
We're ready.
822
00:37:31,449 --> 00:37:38,456
Let's try one.
823
00:37:46,130 --> 00:37:50,534
V1.
824
00:37:50,601 --> 00:37:53,904
This crew had almost 5,000
hours in this aircraft.
825
00:37:53,971 --> 00:37:55,973
You couldn't ask for
a more experienced
826
00:37:56,040 --> 00:37:57,074
crew in this airplane.
827
00:37:57,141 --> 00:37:59,644
And if anybody was
going to be able to fly
828
00:37:59,710 --> 00:38:00,911
that airplane in
that condition,
829
00:38:00,978 --> 00:38:07,985
it would have been this crew.
830
00:38:10,121 --> 00:38:12,356
NARRATOR: Immediately
after the slats retract,
831
00:38:12,423 --> 00:38:16,460
there are dramatic
warnings in the cockpit.
832
00:38:16,527 --> 00:38:17,995
There is a stall
warning system
833
00:38:18,062 --> 00:38:20,631
that will advise the
pilots when the airplane is
834
00:38:20,698 --> 00:38:21,632
about to stall.
835
00:38:21,699 --> 00:38:23,067
It's called a stick shaker.
836
00:38:23,134 --> 00:38:25,369
And when you're nearing
the stall speed,
837
00:38:25,436 --> 00:38:28,372
your stick will actually start
to shake to warn you of this.
838
00:38:28,439 --> 00:38:31,742
NARRATOR: The stick shaker does
exactly as the name suggests.
839
00:38:31,809 --> 00:38:36,047
It vibrates the control column
to get the pilot's attention.
840
00:38:36,113 --> 00:38:38,949
If you get a stall warning,
you obviously lower the nose,
841
00:38:39,016 --> 00:38:43,754
and you apply for power, and
you fly it out of the stall.
842
00:38:43,821 --> 00:38:47,224
If they had lowered the nose,
let the airspeed increase,
843
00:38:47,291 --> 00:38:48,659
they actually would
have been fine.
844
00:38:48,726 --> 00:38:50,294
The plane was recoverable.
845
00:38:50,361 --> 00:38:51,996
It was landable.
846
00:38:52,063 --> 00:38:53,497
NARRATOR: The
simulator tests show
847
00:38:53,564 --> 00:38:56,000
that once the pilots are
alerted to the problem,
848
00:38:56,067 --> 00:39:02,773
it is possible to recover.
849
00:39:02,840 --> 00:39:04,275
Why didn't they do that?
850
00:39:04,341 --> 00:39:06,444
NARRATOR: If the
pilots on flight 191
851
00:39:06,510 --> 00:39:08,713
had known they were
stalling, they could have
852
00:39:08,779 --> 00:39:12,083
been able to save their plane.
853
00:39:12,149 --> 00:39:19,123
It seems possible that
somehow, they didn't know.
854
00:39:20,524 --> 00:39:24,128
Investigators study the cockpit
warning system on the DC-10
855
00:39:24,195 --> 00:39:27,264
and make a crucial discovery.
856
00:39:27,331 --> 00:39:31,302
All the alarms are
powered by the left engine.
857
00:39:31,368 --> 00:39:34,472
When the engine fell off,
it severed hydraulic systems.
858
00:39:34,538 --> 00:39:36,774
It severed electrical systems.
859
00:39:36,841 --> 00:39:41,278
I've lost power to my sight.
860
00:39:41,345 --> 00:39:42,513
Looks like we've
lost number one.
861
00:39:42,580 --> 00:39:45,182
It resulted in a
loss of instrumentation
862
00:39:45,249 --> 00:39:47,418
and of warning devices.
863
00:39:47,485 --> 00:39:49,553
NARRATOR: As soon as the
left engine came off,
864
00:39:49,620 --> 00:39:54,125
the warnings that could have
saved the plane were disabled.
865
00:39:54,191 --> 00:39:56,894
They bring in a new test
pilot to fly the simulation.
866
00:39:56,961 --> 00:39:58,629
OK.
You're all set?
867
00:39:58,696 --> 00:39:59,830
NARRATOR: What they
don't tell him--
868
00:39:59,897 --> 00:40:01,265
We're ready.
Let's try one.
869
00:40:01,332 --> 00:40:02,433
NARRATOR: Is that
all the warnings
870
00:40:02,500 --> 00:40:08,973
have been disconnected.
871
00:40:09,039 --> 00:40:10,474
From that position
in the cockpit,
872
00:40:10,541 --> 00:40:12,243
you can't see that left wing.
873
00:40:12,309 --> 00:40:15,479
And they didn't even know
the engine was actually gone.
874
00:40:15,546 --> 00:40:17,515
They thought it
had just stopped.
875
00:40:17,581 --> 00:40:19,717
It looks like we've
lost number one.
876
00:40:19,784 --> 00:40:22,753
When pilots say lose an engine,
we mean we lose engine power.
877
00:40:22,820 --> 00:40:29,460
This plane actually
lost an engine.
878
00:40:29,527 --> 00:40:31,095
NARRATOR: Without
warnings, the test
879
00:40:31,162 --> 00:40:34,498
pilot is in the same plight
as the American Airlines crew.
880
00:40:34,565 --> 00:40:37,868
He has no idea his
plane has stalled.
881
00:40:37,935 --> 00:40:40,204
If the stick shaker
stall warning device
882
00:40:40,271 --> 00:40:42,540
had been functioning,
it's very easy
883
00:40:42,606 --> 00:40:44,875
to imagine that the
pilot flying the airplane
884
00:40:44,942 --> 00:40:46,143
would have put the
nose down and would
885
00:40:46,210 --> 00:40:48,712
have avoided a stall.
886
00:40:48,779 --> 00:40:50,548
- We're banking.
- Go right.
887
00:40:50,614 --> 00:40:51,782
Go right.
888
00:40:51,849 --> 00:40:53,651
NARRATOR: Since they don't
know about the stall,
889
00:40:53,717 --> 00:40:58,689
they follow the procedure for
an engine failure on takeoff.
890
00:40:58,756 --> 00:41:00,825
It sealed their fate.
891
00:41:00,891 --> 00:41:02,893
Pilots were taught
at that point in time
892
00:41:02,960 --> 00:41:05,563
that if you lost an
engine, the whole idea
893
00:41:05,629 --> 00:41:08,966
was to get more altitude faster
and get away from the ground.
894
00:41:09,033 --> 00:41:11,669
So if you lost a second engine,
you would have that much
895
00:41:11,735 --> 00:41:13,003
more altitude to play with.
896
00:41:13,070 --> 00:41:15,739
And so you were taught
to pull back on the wheel
897
00:41:15,806 --> 00:41:18,943
and go back to the
minimum safe flying speed
898
00:41:19,009 --> 00:41:20,611
to get away from the ground.
899
00:41:20,678 --> 00:41:22,880
Reduce speed 153 knots.
900
00:41:22,947 --> 00:41:25,349
Reducing speed to 153 knots.
901
00:41:25,416 --> 00:41:27,685
NARRATOR: Reducing speed
by lifting the nose
902
00:41:27,751 --> 00:41:30,621
is the exact opposite of
what pilots need to do when
903
00:41:30,688 --> 00:41:33,123
a plane is about to stall.
904
00:41:33,190 --> 00:41:37,328
It makes the stall worse
and the roll more severe.
905
00:41:37,394 --> 00:41:40,097
Following the checklist
for a single engine failure
906
00:41:40,164 --> 00:41:44,435
made what happened next
inevitable and doomed everyone
907
00:41:44,501 --> 00:41:51,508
on board.
908
00:41:52,810 --> 00:41:55,045
If they didn't know
they were stalling,
909
00:41:55,112 --> 00:41:56,780
they didn't stand a chance.
910
00:41:56,847 --> 00:41:59,516
The pilots flew
the plane exactly
911
00:41:59,583 --> 00:42:02,453
as they'd been trained to
do, exactly as procedure
912
00:42:02,519 --> 00:42:03,721
demanded that they fly it.
913
00:42:03,787 --> 00:42:05,990
The pilots were doing
absolutely the right thing.
914
00:42:06,056 --> 00:42:08,325
There was absolutely nothing
that he could have done.
915
00:42:08,392 --> 00:42:10,094
He was powerless.
916
00:42:10,160 --> 00:42:12,897
He was along for the ride.
917
00:42:12,963 --> 00:42:17,835
NARRATOR: The NTSB concludes
the pilots were not at fault.
918
00:42:17,902 --> 00:42:20,337
They do, however, fault
American Airlines' maintenance
919
00:42:20,404 --> 00:42:27,411
practices and the FAA for not
enforcing proper procedures.
920
00:42:28,646 --> 00:42:31,382
The FAA mandates that
stick shakers be installed
921
00:42:31,448 --> 00:42:34,618
on both pilots' control
columns and that the warning
922
00:42:34,685 --> 00:42:38,689
system be powered by
more than one engine.
923
00:42:38,756 --> 00:42:41,959
The plane's hydraulics are also
redesigned with special plugs
924
00:42:42,026 --> 00:42:44,328
to prevent slats and
other control surfaces
925
00:42:44,395 --> 00:42:47,364
from retracting if
the lines are cut.
926
00:42:47,431 --> 00:42:49,099
When the airplanes
were grounded
927
00:42:49,166 --> 00:42:51,101
as a result of
this accident, we
928
00:42:51,168 --> 00:42:52,836
found a number of
other airplanes
929
00:42:52,903 --> 00:42:55,272
with cracks in the fleet.
930
00:42:55,339 --> 00:42:57,107
NARRATOR: Inspectors
find eight more
931
00:42:57,174 --> 00:43:00,577
DC-10s with damaged pylons.
932
00:43:00,644 --> 00:43:04,348
It was very scary when the
inspections uncovered so many
933
00:43:04,415 --> 00:43:06,216
other airplanes with problems.
934
00:43:06,283 --> 00:43:08,519
That was very, very scary.
935
00:43:08,585 --> 00:43:10,754
Because every one of
those had the potential
936
00:43:10,821 --> 00:43:12,356
of being another accident.
937
00:43:12,423 --> 00:43:15,025
And had we not
done the grounding,
938
00:43:15,092 --> 00:43:17,728
then we may have had
yet another accident
939
00:43:17,795 --> 00:43:22,666
before we realized the width
and breadth of the problem.
940
00:43:22,733 --> 00:43:24,335
This kind of action
never happened again.
941
00:43:24,401 --> 00:43:28,806
This engine never fell off
this kind of airplane again.
942
00:43:28,872 --> 00:43:31,508
In the general sense
though, it teaches us
943
00:43:31,575 --> 00:43:35,045
how to look at safety.
944
00:43:35,112 --> 00:43:37,081
It teaches us how to
look at the culture
945
00:43:37,147 --> 00:43:40,451
of training and procedures
in the air and procedures
946
00:43:40,517 --> 00:43:41,819
on the ground.
- Whoa.
947
00:43:41,885 --> 00:43:42,820
Stop.
948
00:43:42,886 --> 00:43:45,756
Stop.
949
00:43:45,823 --> 00:43:49,226
NARRATOR: One final outcome
of the Flight 191 disaster?
950
00:43:49,293 --> 00:43:52,496
Airlines reconsidered the
idea of sending live video
951
00:43:52,563 --> 00:43:55,899
to passengers in the cabin.
952
00:43:55,966 --> 00:43:59,003
The passengers were able
to see the airplane going
953
00:43:59,069 --> 00:44:01,405
into this dive and
were able to see
954
00:44:01,472 --> 00:44:03,407
their own demise in effect.
955
00:44:03,474 --> 00:44:07,945
NARRATOR: The cockpit
camera was abandoned.
956
00:44:08,012 --> 00:44:10,881
But the shocking photo of
Flight 191's last
957
00:44:10,948 --> 00:44:12,483
moments remains.
958
00:44:12,549 --> 00:44:16,653
An image that both the airlines
and the FAA likely wish
959
00:44:16,720 --> 00:44:21,759
could be erased.
960
00:44:21,825 --> 00:44:23,827
They would much rather have
people think of air travel
961
00:44:23,894 --> 00:44:29,700
as cramped seats, bad
food, luggage being lost,
962
00:44:29,767 --> 00:44:32,336
than with dying.
963
00:44:32,403 --> 00:44:34,204
Luggage being lost will
make people grumble,
964
00:44:34,271 --> 00:44:37,341
but people dying will
make people not fly.
73753
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