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you are mine no you you are mine you can
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not win I am stronger than you
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go ahead and distract me, it will work
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not oh David a Swedish colleague she
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It's Camille, she's not from here and that
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how long have you been with
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David it's been 7 years oh yeah 7 years
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wou
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how you
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emassz you don't even know the difference
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in between
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my I
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good when
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Mme
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hello nice to meet you in
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no one what is it i have
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sometimes I have
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the feeling that everything is already over
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of a certain
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way like life for example is
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total anxiety as if we were
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become one and the same
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no one you see someone else
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why are you asking that because I have
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the impression
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Dav we are there I don't smell great
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well where I
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present
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that's
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we
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us
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and there it will be 15 pounds if you
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please
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thank you you wouldn't have seen the
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ville
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David
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no I'm exhausted I tell you
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not
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I don't even have the strength to
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remove makeup
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you go to
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salle
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no if you are going to run I would like to come
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with you you arrived
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think I understand
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not last night you in a se
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state it's true
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there you feel
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well yeah that
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go but you're right I should
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maybe not do
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sport it's 3 p.m. not too late when
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even to
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the
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It makes me so happy to see you
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as
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that ah no you are still so beautiful
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don't worry, it suits you well to have had one
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baby and the job you did
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how baby oh it's so cute
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maybe it will be my turn one day
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know, don't take this lightly
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oh David is here I wish I was
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with you you know I miss you
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you look so good there anyway
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I miss you come see David it's okay
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David hi David hi darling hello
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Health
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no start getting angry eh it's
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almost finished it's good that's it wait
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here we are ready oh it's cute oh
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it's so nice you bought a cake
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allez on y va ok y may she live yes may she
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live yes may she live out in Hund
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year
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it's so cute show us the cake
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he is handsome W dad you verified this
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history of insurance supplement
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trip thank you that’s really great
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you are really so beautiful all the time
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world it is
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adorable
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you are going to take a shower
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I
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join oh [__] I feel great
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sale
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are you waiting
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can you be angry or what?
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no but there is something I feel it no
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there is nothing like that
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OK
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ok everyone let's move on to the next case
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or a customer calls he is very angry
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his cell phone hasn't worked for 2
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days not a single call and not a single
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message because of that he says he has
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missed a professional call this morning and as a result
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he lost an important contact for his
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box he wants to be reimbursed what
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are the four steps to follow to
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manage this problem then who launches into
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first I think I have the answer we
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listen to you we start by making him
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apologies in the name of plus faone yes
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absolutely who can chain a
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voluntary
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uh I think I have the answer there
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also after apologizing
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well it's simple we do it to him
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understand that we cannot compensate him
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for the technical problems he has
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encountered while using our
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services yes well seen nickel what else
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uh we promise customers that our
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team will study the problem thoroughly and
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solve it faster maybe yes
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perfect and the last step is
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offers a voucher well yeah a voucher
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purchase worth 10 pounds I
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know it's 10 pounds for the good ones
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of AT following case a young man calls
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to know the options available to him
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offer in terms of package it is a
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little tight budget but it needs
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from his phone for work
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daily what do we do in this case?
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we explain to him the extent to which our offer
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service is the best of all
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country yes many other ideas we have
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ask how many gigs he uses
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usually in the month yeah perfect
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one last idea go ahead SH you know for sure
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that you have the answer yes I believe that
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I have it, it wouldn't have anything to do with the
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Gold package eh, the Gold package is good
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we present the offers to him and we put
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forward the forf
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gold man that's it, well done one last case
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a customer was very angry because
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his bill for the month was taken two
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once in his bank account we will
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find a solution according to your
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contract he has no fr but you don't have
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didn't take out the insurance it won't be
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possible you took a look at
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our subscription offers on our
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site a small
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moment you confirm your name to me
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Thomas okay delighted Thas can be
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used by the whole family no according to
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your contract you have taken only
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the basic science of
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yes I understand
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well I'm sorry I won't be able to
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YOU
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welcome to phone David at
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the device how can I help you I
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listens to you
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ok hello aveist from the operator
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phone excuse me for a minute
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ok I will do my best
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solve your problem quickly
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me confirz
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phone if you
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please
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hello yes don't worry our
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team
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perfect, no one is going to have
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solved your problem hello welcome
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at plusph we help you
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Madam, you tried to restart
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your phone is perfect leave it
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phone off plug in for 20
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minutes try to
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turn the charger back on works
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correctly it is
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possible to open it the problem comes
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maybe
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there install the update go to
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param m
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day David ten goes yeah one
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emergency
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uh I can help you yes hello I
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come see John
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Taylor is probably in rehearsal in
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this moment you are a friend uh
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yeah he's waiting for you no I tried
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of
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David hello uh I have a person to
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the entrance that asks to see John Taylor
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David
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thank you if you will be patient
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there we are looking for him it shouldn't be
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long ok
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merci
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hello it's me
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yes what are you doing there I BSE and you I
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come see my results
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exam ah yes
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so it's so good
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It is
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cool to
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not too late I'll call you later
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ok I just wanted to say for M
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exam
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by
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oui
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All right
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David I'm sorry but John is not
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here today
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ok thank you I'll tell you
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to
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2 3 4 5 6 7 and 8 1 2 3 4 5 6 7 and
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813795
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