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These are the user uploaded subtitles that are being translated: 1 00:00:00,050 --> 00:00:02,700 Hi there, it's me again. 2 00:00:02,700 --> 00:00:05,260 You might remember me from the previous module, 3 00:00:05,260 --> 00:00:06,720 and no worries if not, 4 00:00:06,720 --> 00:00:08,970 what's important is that I'm here now. 5 00:00:08,970 --> 00:00:10,350 We've made some updates to 6 00:00:10,350 --> 00:00:11,670 this program to make sure you've 7 00:00:11,670 --> 00:00:14,280 got the latest info on mobile devices. 8 00:00:14,280 --> 00:00:16,860 You'll see me again throughout the rest of this program. 9 00:00:16,860 --> 00:00:18,600 So keep your eyes peeled for me. 10 00:00:18,600 --> 00:00:20,730 Let's talk about mobile devices. 11 00:00:20,730 --> 00:00:24,360 Mobile devices are computers too, they have CPUs, 12 00:00:24,360 --> 00:00:28,380 RAM, storage, power systems and peripherals. 13 00:00:28,380 --> 00:00:30,570 How are they different from a server, 14 00:00:30,570 --> 00:00:33,120 a desktop computer or a laptop? 15 00:00:33,120 --> 00:00:36,765 There are special because they're mobile. 16 00:00:36,765 --> 00:00:39,775 They're portable and usually powered by batteries. 17 00:00:39,775 --> 00:00:41,360 Some mobile devices are 18 00:00:41,360 --> 00:00:43,310 general purpose computing devices, 19 00:00:43,310 --> 00:00:45,440 like tablets or smartphones. 20 00:00:45,440 --> 00:00:47,450 Other mobile devices are optimized to 21 00:00:47,450 --> 00:00:49,415 perform a specific set of tasks, 22 00:00:49,415 --> 00:00:53,585 like fitness monitors, e-readers, and smartwatches. 23 00:00:53,585 --> 00:00:56,795 Mobile devices are usually very integrated. 24 00:00:56,795 --> 00:00:59,495 Remember the systems that we showed you earlier, 25 00:00:59,495 --> 00:01:02,645 the components can be taken out and held in your hand. 26 00:01:02,645 --> 00:01:05,210 Mobile devices build some or all of 27 00:01:05,210 --> 00:01:06,440 these components together in 28 00:01:06,440 --> 00:01:08,210 a way that you can't take apart. 29 00:01:08,210 --> 00:01:10,340 The smaller device, the more 30 00:01:10,340 --> 00:01:12,380 integrated the components usually are. 31 00:01:12,380 --> 00:01:15,050 The CPU, RAM, and storage might 32 00:01:15,050 --> 00:01:17,825 be soldered directly to the devices motherboard. 33 00:01:17,825 --> 00:01:23,480 Very small mobile devices use a system on a chip or SOC. 34 00:01:23,480 --> 00:01:26,045 A system on a chip packs the CPU, 35 00:01:26,045 --> 00:01:29,885 RAM and sometimes even the storage onto a single chip. 36 00:01:29,885 --> 00:01:32,210 Not only our SOC is small, 37 00:01:32,210 --> 00:01:34,040 they use less battery power than 38 00:01:34,040 --> 00:01:36,205 if those components were separated. 39 00:01:36,205 --> 00:01:37,650 Even though they're small 40 00:01:37,650 --> 00:01:40,125 some mobile devices use peripherals. 41 00:01:40,125 --> 00:01:44,265 Smartphones connect to Bluetooth headphones, for example. 42 00:01:44,265 --> 00:01:47,150 Mobile devices can also be a peripheral. 43 00:01:47,150 --> 00:01:49,760 A fitness tracker is a standalone device, 44 00:01:49,760 --> 00:01:52,750 but it can also be a peripheral to your smartphone. 45 00:01:52,750 --> 00:01:54,770 That same fitness tracker might 46 00:01:54,770 --> 00:01:57,245 use a heart rate monitor as a peripheral. 47 00:01:57,245 --> 00:01:59,390 It's peripherals all the way down. 48 00:01:59,390 --> 00:02:00,590 Mobile devices may use 49 00:02:00,590 --> 00:02:03,940 standard or proprietary ports and connectors. 50 00:02:03,940 --> 00:02:05,750 You might need to have a specific 51 00:02:05,750 --> 00:02:07,220 adapter or connector for 52 00:02:07,220 --> 00:02:08,900 charging a device or 53 00:02:08,900 --> 00:02:11,035 connecting your mobile device to a computer. 54 00:02:11,035 --> 00:02:14,210 Sometimes the physical shape or the intended use of 55 00:02:14,210 --> 00:02:15,530 the mobile device makes 56 00:02:15,530 --> 00:02:18,635 a standard connection like USB, a bad choice. 57 00:02:18,635 --> 00:02:21,895 For example, say you have a waterproof fitness tracker. 58 00:02:21,895 --> 00:02:23,780 If it had a micro-USB for, 59 00:02:23,780 --> 00:02:26,735 that port will be damaged if exposed to water. 60 00:02:26,735 --> 00:02:29,180 So instead, it's designed with a custom 61 00:02:29,180 --> 00:02:31,940 charging interface that can be submerged underwater. 62 00:02:31,940 --> 00:02:34,310 Here are some of the standard power data and 63 00:02:34,310 --> 00:02:36,080 display connector types you'll 64 00:02:36,080 --> 00:02:38,300 find used in mobile devices. 65 00:02:38,300 --> 00:02:40,510 This is a USB-C, 66 00:02:40,510 --> 00:02:43,380 next we have a lightening adapter, 67 00:02:43,380 --> 00:02:45,385 then a mini USB, 68 00:02:45,385 --> 00:02:49,715 and a micro-USB, a micro HDMI, 69 00:02:49,715 --> 00:02:51,920 and the mini HDMI, 70 00:02:51,920 --> 00:02:54,110 and this is a mini display port. 71 00:02:54,110 --> 00:02:56,270 Because of mobile devices are generally 72 00:02:56,270 --> 00:02:58,960 small and have limited access to power, 73 00:02:58,960 --> 00:03:01,910 they run operating systems and application software 74 00:03:01,910 --> 00:03:05,330 that specifically designed to maximize their performance. 75 00:03:05,330 --> 00:03:07,625 Will dive into mobile operating systems 76 00:03:07,625 --> 00:03:09,880 and applications in future videos. 77 00:03:09,880 --> 00:03:11,690 As an IT support specialist, 78 00:03:11,690 --> 00:03:13,340 you might be responsible for helping 79 00:03:13,340 --> 00:03:15,575 end-users with their mobile devices. 80 00:03:15,575 --> 00:03:17,525 This might include setup, 81 00:03:17,525 --> 00:03:21,500 troubleshooting, repairing, and replacing mobile devices. 82 00:03:21,500 --> 00:03:24,700 Don't worry, we're going to break all this down for you. 83 00:03:24,700 --> 00:03:26,600 One super important thing, 84 00:03:26,600 --> 00:03:29,990 mobile devices can contain a lot of personal data. 85 00:03:29,990 --> 00:03:32,270 Some organizations allow people to use 86 00:03:32,270 --> 00:03:34,475 their own personal devices for work. 87 00:03:34,475 --> 00:03:38,120 We call this bring your own device or BYOD. 88 00:03:38,120 --> 00:03:39,830 You should be careful to respect 89 00:03:39,830 --> 00:03:41,270 people's privacy when they bring 90 00:03:41,270 --> 00:03:43,265 their own devices to you for help. 91 00:03:43,265 --> 00:03:45,800 To know how to handle these devices is 92 00:03:45,800 --> 00:03:49,320 always best to refer to your organization's policy. 7065

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