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Hi there, it's me again.
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You might remember me
from the previous module,
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and no worries if not,
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what's important is
that I'm here now.
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We've made some updates to
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this program to make sure you've
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got the latest info
on mobile devices.
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You'll see me again throughout
the rest of this program.
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So keep your eyes peeled for me.
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Let's talk about mobile devices.
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Mobile devices are computers
too, they have CPUs,
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RAM, storage, power
systems and peripherals.
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How are they different
from a server,
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a desktop computer or a laptop?
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There are special
because they're mobile.
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They're portable and usually
powered by batteries.
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Some mobile devices are
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general purpose
computing devices,
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like tablets or smartphones.
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Other mobile devices
are optimized to
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perform a specific set of tasks,
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like fitness monitors,
e-readers, and smartwatches.
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Mobile devices are
usually very integrated.
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Remember the systems that
we showed you earlier,
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the components can be taken
out and held in your hand.
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Mobile devices build
some or all of
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these components together in
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a way that you can't take apart.
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The smaller device, the more
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integrated the
components usually are.
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The CPU, RAM, and storage might
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be soldered directly to
the devices motherboard.
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Very small mobile devices use
a system on a chip or SOC.
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A system on a chip
packs the CPU,
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RAM and sometimes even the
storage onto a single chip.
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Not only our SOC is small,
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they use less battery power than
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if those components
were separated.
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Even though they're small
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some mobile devices
use peripherals.
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Smartphones connect to Bluetooth
headphones, for example.
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Mobile devices can
also be a peripheral.
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A fitness tracker is
a standalone device,
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but it can also be a
peripheral to your smartphone.
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That same fitness tracker might
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use a heart rate monitor
as a peripheral.
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It's peripherals
all the way down.
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Mobile devices may use
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standard or proprietary
ports and connectors.
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You might need to
have a specific
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adapter or connector for
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charging a device or
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connecting your mobile
device to a computer.
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Sometimes the physical shape
or the intended use of
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the mobile device makes
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a standard connection
like USB, a bad choice.
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For example, say you have a
waterproof fitness tracker.
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If it had a micro-USB for,
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that port will be damaged
if exposed to water.
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So instead, it's
designed with a custom
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charging interface that can
be submerged underwater.
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Here are some of the
standard power data and
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display connector types you'll
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find used in mobile devices.
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This is a USB-C,
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next we have a
lightening adapter,
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then a mini USB,
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and a micro-USB, a micro HDMI,
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and the mini HDMI,
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and this is a mini display port.
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Because of mobile
devices are generally
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small and have limited
access to power,
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they run operating systems
and application software
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that specifically designed to
maximize their performance.
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Will dive into mobile
operating systems
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and applications
in future videos.
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As an IT support specialist,
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you might be
responsible for helping
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end-users with their
mobile devices.
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This might include setup,
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troubleshooting, repairing,
and replacing mobile devices.
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Don't worry, we're going to
break all this down for you.
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One super important thing,
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mobile devices can contain
a lot of personal data.
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Some organizations
allow people to use
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their own personal
devices for work.
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We call this bring your
own device or BYOD.
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You should be careful to respect
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people's privacy when they bring
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their own devices
to you for help.
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To know how to handle
these devices is
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always best to refer to
your organization's policy.
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