Original subtitles

‫So this next lecture is going to be short and sweet, but please do not underestimate its value because

‫the tip I'm going to give you here is something that not a lot of people do, but in fact, it's a very,

‫very good practice.

‫So what am I talking about?

‫I'm talking about making a test order.

‫And then in brackets there I put at least once a week.

‫So now you've got a payment provider set up, you can make a test order.

‫So that's very, very simple.

‫All you've got to do is put something in the checkout on your store and go and buy it for yourself.

‫Right.

‫In other words, you're checking that your site works end to end.

‫I do a lot of site reviews and I have a lot of people at their businesses.

‫And often when people say I'm having problems making sales, I'll say, Have you actually checked to

‫make sure that people can buy stuff from your site?

‫And you'd be surprised the number of times when there is a problem with the payment provider of some

‫sort where people can't actually make a purchase from the site.

‫So make a test order.

‫Okay.

‫And having made it, you will see in the interface of your payment provider, whoever it is, you can

‫simply make a refund.

‫You make a refund to yourself.

‫It's so easy to do.

‫It's quick and easy and it really, really is important.

‫Now, having made a test order, what I suggest you then do is that whatever calendar system you have,

‫you make a reminder every week so that every week, whatever it is, every Friday or every Saturday

‫morning, or it doesn't really matter as long as it's just once a week, at least go and make a test

‫order from your site and refund yourself so that you're always certain that your site is working correctly.