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Over the course of these six sessions, we've explored the properties
and the limits of human memory.
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I've talked at great length about how human memory functions
in terms of encoding, storing and then hopefully retrieving it.
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We've pondered how the brain implements all of these functions.
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I've talked a lot about how to maximize the performance of your memory
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by recoding things from hard to remember formats
into the images and places that our memories are so good at remembering.
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You can greatly enhance your ability to encode things
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by this point in the course,
especially if you've been practicing things.
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You should have a significantly better memory than you had at the start.
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To be clear, your memory itself will probably not be a whole lot better,
but your ability to use that memory should be much better.
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All that said,
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your computer, your phone, the internet are still able to retain
a lot more information than even the best memory expert.
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I've taught you how you can encode and remember
the names of the presidents and the atomic weights of the elements.
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Very well.
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But a quick search on Google will tell you
both of these pieces of information very easily.
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In this final session,
I want to start by pondering a very fundamental question Why memory?
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Why should we still strive to put and hold information in our brains
when the computer can do it very well for us?
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I will argue, perhaps not surprisingly,
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that information on the computer is very different from information
that you can actually think about in your own mind.
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The last topic I want to consider,
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however, are some important roles
that technology can and should play in backing up our memories.
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When information storage breaks down on a computer or a camera.
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You can tell that it's done so the information simply comes back garbled
or the image is seen as having missing parts.
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That's not how human memory breaks down.
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Our minds are very good at filling in missing pieces.
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If you remember a photograph that you've seen, for instance,
you might only actually recall who was there,
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that you were sitting at a table
and that there was a birthday party from those three facts.
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You can infer a lot of other things.
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You can infer the types of outfits, outfits
people had on a particular maybe what kinds of hats they were wearing.
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You can imagine what the room would smell
and sound like and roughly what time of day it was.
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When you think about that photograph,
especially if you do it on several occasions, you can lose track
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of which parts of the photo memory were actually experienced
and which were filled in because parts were missing in your recall.
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I'll describe the theory that human memory
is a process of reconstruction as much as a process of recall.
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This reconstruction is great,
but knowing the limits of how your memory functions
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is very important for making the best, most careful use of it.
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Okay. So first a bit about technology in general.
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We live in an age in which memory may seem much less important
than it was, say, a few hundred years ago, even a decade ago.
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When I was a kid, I needed to memorize my friend's phone numbers.
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Now, thanks to my trusty smartphone, I only need to know their names,
pressed a few buttons and a call is made.
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In one recent study that was conducted in England.
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It was found that more than half of all teens living
there don't even know their own phone numbers.
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Their own phone numbers.
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I used to need to memorize my class and meeting schedule for the week.
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Now a little alarm linked to an electronic calendar beeps to remind me
whenever an event is coming up.
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When it comes to questions about facts, things like the year
in which the American Civil War ended
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or the name of the 17th President of the United States
or the atomic number of boron.
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It used to be that a great effort was involved
in finding out those answers.
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And so a lot of time and energy was committed
to encoding those types of facts and our memories.
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Now we have the Internet.
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In a few seconds, Google or another search engine can tell me these
and any of thousands of other facts.
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In a sense,
these electronic devices are like an external extension of our memories.
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Just like an extra computer hard drive for our heads.
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So why should we care about improving our memories?
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I think the story about EPI and other brain injured patients illustrates
an answer to this.
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We can look up isolated facts that particular moments with a computer.
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That certainly works.
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But our brains do much more than simply regurgitate facts
that have been entered into them.
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We think about those facts about how they relate to one another.
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How did the timing of the end of the Civil War
relate to who was the 17th president and his political persuasions?
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How does the atomic weight of boron relate to the weights
and reactivity of other elements with which it's mixed?
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How might these new pieces of information relate in perhaps
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unexpected ways to other information
that we learned a long, long time ago
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without having groups of information in our minds and keeping it there?
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Over time, we lose the ability to find to see these types of relations,
more complex connections between several sources of information.
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Are things that computers are frankly quite bad at
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for remembering simple facts. The computers may have a speed.
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Actually, encyclopedias had a speed a long time before computers.
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But for real thinking, real reasoning, real insight,
you have to be able to get the information
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up into the network of neurons
that forms your brain, ultimately create your mind.
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As long as thinking and insight are important.
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Memory will be critical as well.
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And the better your memory is, the more information you're able to have
at your immediate disposal, the better your thinking will be.
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When I attend conferences with other cognitive scientists,
this need for memory becomes very clear.
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There's a wealth of research on cognitive processes
being performed every month out there in the world of academia.
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What is the nature of memory?
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What are the best ways to enhance it?
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Will exercise, promote increases in memory ability.
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Any of these seemingly basic,
straightforward questions are actually quite complex.
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What type of exercise? For how long? Each day. For how many years?
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What types of memory improvement?
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To really address almost any question in a scientific manner.
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One can't simply do a single magic bullet kind of experiment.
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Answering most real world questions involves performing dozens,
some cases, hundreds of different experiments,
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and then pulling the results of them all together
to develop a rounded understanding of how things work.
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Now, all of the best experiments that have been performed
have been published.
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The details of what was done, what the results of those studies were,
and what the authors think they mean.
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All of that's out there in print.
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Most of it's accessible with a few key presses and some downloading.
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Why would one ever need to commit all of it to memory?
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As soon as you start having a discussion with someone
about this research or a group of people about this research.
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You find that in the midst of those discussions,
let alone in the midst of arguments, there just isn't time to go
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looking up references and say,
okay, hold on, I'm going to go check my computer.
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You need to have the details of those experiments
in your mind, at your fingertips.
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To be able to find it somewhere on a computer just isn't sufficient.
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Even if you're not having a discussion, if you're just pondering
these issues in isolation, say, sitting by your computer
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and trying to figure out how the mind works,
it isn't enough to have a stack of papers or a computer desk
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full of PDF files with the information in them
in order to think through how different facts relate to one another.
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You just need to have them all stored within the same device,
the same thinking device.
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Your brain.
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From an educational perspective,
I think there may be a bit of a coming crisis here.
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I don't know if research on this specific topic,
but it seems almost certain to come to pass in some form
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in order to think about any
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complex set of information
and how it relates to any complex real world issue.
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You need to have a lot of information stored in your mind.
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Our educational system has produced a generation
of very creative and impressive thinkers,
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but I'd be surprised if there isn't a deficit in the ability
to use memory relative to earlier generations.
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It might be that we need to relearn some of these important skills
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in order to make progress
with modern, intellectual, environmental and political issues.
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Almost any issues that are relevant and important to us and complex.
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So computers are great.
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They are, in a way, a nice extension of our long term memories,
but they're not a replacement for them.
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Not by a long shot.
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Human memory still matters and it will continue to matter for the
foreseeable future as long as there's important thinking to be done.
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Memory will matter.
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So I've argued that human memory is great and very important.
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Now, going to switch gears a little and talk about a big problem
with human memory.
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We've already talked about forgetting.
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Forgetting can be bad, but that's not the real problem
I want to talk about here.
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The problem arises when we've actually forgotten something,
but don't realize it.
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A false memory can be much worse than no memory at all.
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Watch the following words and remember them. After I present them.
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I'll delay for a minute or two
and then ask you to recall as many as you can.
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This is one of those demos where I won't actually know
if you've participated or not, but there's a compelling point here
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that will be much more salient if you try it.
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So you'll need a piece of paper and a pen or a pencil to write with.
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But please don't write the words while they're actually being presented.
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That would defeat the purpose of the demo.
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I want you to watch and try to remember the words.
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And only when I tell you.
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Try to write down as many as you can recall
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a door
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glass
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pane, shade
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ledge
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sill, house, open
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a curtain and
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frame
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view, freeze sash
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screen, shutter.
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Okay, so you've seen that list of words.
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If you're like most people preparing for a recall test,
you might be rehearsing them in your head right now.
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You'll likely get those first few, but there were far more than seven,
so you probably can't rehearse the whole word list.
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Hopefully you encoded them into your long term memory in some fashion.
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The demonstration I'm doing here
is about that long term storage and retrieval and how it functions.
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Let's give it just about 20 more seconds.
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Probably work even if we did the recall right now that a full minute
is best for maximizing the probability of this particular effect.
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I can, of course, tell you what's supposed to have happened,
but it's far more convincing.
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I think if you have produced the effect yourself.
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Okay, Go ahead now and take a minute
to try to recall as many of those words as you can.
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I'll stop talking for one minute or so and let you concentrate.
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Here's that list of words again.
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I would bet that you got those first two or three.
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Door, glass and pain,
if only because they were the first two on two or three on the list.
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This is called the primacy effect.
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In the forgetting session, we talked about how that's due in part
to the fact that you don't have any retroactive interference
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in this task situation yet.
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I would similarly guess that you likely remembered
the last two on the list
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screen and shudder this tendency to remember things
that at the end of lists is what's called the recency effect.
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There's a minimum of proactive interference for these,
but probably more importantly, you had less time to forget those
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since they were presented most recently in time.
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The third thing I would predict is that there's about a 5050 chance
that your list contains the word window.
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That is your first note that the word window was not presented.
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It's not there in the list.
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And yet you wrote it on your list.
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If you didn't, then take my word for it that many people do.
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And if I were to continue doing this type of demo again
and again, eventually, I promise you would almost certainly fall
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for this same kind of memory error.
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If you did write down window.
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Then you've just had a false memory experience.
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The word was never presented,
but you remember the word window appearing on the screen.
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You've just had a memory for something that didn't occur.
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It's pretty easy to see why it would happen here.
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Of course, these aren't randomly selected words from the dictionary.
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They're all words that are specifically strongly
related to the word window.
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When you think about a door
and you think about it a little bit about houses and windows,
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when you think about pain,
you probably think of glass and a bit about windows.
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When you think about shutters, you also think a bit about windows.
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All of these words are strongly associated with window
such that you're thinking at least a little
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about windows with every single word that's presented.
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Ironically, even though a window
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never appears on the list, you're probably thinking about window
more than for any of the words that were actually presented.
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It's reasonable to infer that any list of this type contains a window.
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It doesn't contain the word, but it sure contains the concept of window.
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As you were recalling the list of words,
you weren't playing back a video record of the event.
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In your mind might have felt that way.
But that's not how our memory functions.
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You were thinking of words that you'd recently read
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and scanning your mind
for which words were most strongly associated with that prompt window
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because it was so activated during the list, presentation
likely popped out in your mind as relevant when we recall any event.
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Not just a list of words. We do a similar sort of process.
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We think of the event that we're trying to recall
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mentally process the elements that come to mind,
and then we stitch them together into a sensible memory.
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If any pieces are missing, we are masters at filling in those missing
parts and inferring what's there if it can't be directly recalled.
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There's a classic study that was conducted by Helen Interop
in which she showed people
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pictures, photographs, much like the ones that we used
in our initial session for the image memory test
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when she tested people's ability to remember them, however,
she gave them a choice of which image they'd see in the key condition.
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People saw the original image as well as an image that had been extended
beyond the borders of the original picture.
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Most people pick the image in which the borders
have been slightly extended beyond the edges of the photograph.
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They saw one picture,
but they remember seeing more than was in the original photo.
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How would they do that?
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The basic basic explanation here
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is that when we look at a picture, we can make a pretty good guess about
what's just beyond the edges of the photo.
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Edges tend to continue along their visible path.
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We can infer what the other half of an object looks like.
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You can't actually see what's beyond the edges,
but we know what's there.
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You know, it's so clearly that we remember having seen it.
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Even though that pattern of light has never fallen on our eyes.
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People interested in eyewitness
testimony are interested in these types of effects a lot.
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In one study on how questioning by a detective can mold your memory,
Elizabeth Loftus conducted a study in which people witnessed
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a car accident actually was a series of images depicting a car accident
afterwards, during a simulated questioning phase.
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Participants were asked one of three different probe questions.
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One, How fast was the car going when it bumped into the pole?
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Two, how fast was the car going when it crashed into the pole?
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Or three, how fast was the car going when it smashed into the pole?
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All of these people witnessed the same replay of a car accident.
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But on a later visit to the lab, they remembered it differently.
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People in the smashed condition remembered the car as moving faster
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and they were significantly more likely to remember
seeing broken glass on the ground after the accident.
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When the witnesses were asked to recall the event,
it wasn't just their experience of the event itself that mattered.
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Their memory for the episodes that they had witnessed
changed as a function of that post-incident interview.
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Perhaps the most critical part of this study
is that most people were completely unaware of this effect.
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It was undoubtedly the conversation that they had after seeing the
accident that changed their memory of it, but they never reported that.
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Presumably, when the time came to recall the event,
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the participant thought about the accident
and then reported the things that came to mind.
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Some of those things that came to mind were entered into the head at the
time of witnessing the actual accident, but others came in afterwards.
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This is often described as a problem of source memory.
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We pull out information in our memories
that's derived from many different sources,
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but it all gets mixed together into a single narrative.
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The biggest problem with this effect is that a lack of source memory
doesn't dampen our confidence in the veracity of our own memories.
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The most relevant studies here
come from experiments on the nature of flashbulb memories.
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These types of memories arise
when some salient, typically emotional experience occurs.
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It used to be, for instance,
that people would say they all remembered where they were
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when they first heard that JFK had been shot
or that Neil Armstrong had first stepped on the moon.
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Most of the careful studies of these effects
have been done with more recent events.
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Where were you when you first heard
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that the space shuttle Challenger had exploded
or that the World Trade Center was on fire?
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For events like these?
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If you're like most people,
you can remember just where you were when you learned this news.
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More than that, what you were doing when you heard the news
and who you are with, perhaps even what you were wearing.
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Something about the emotion of these events
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seems to strongly imprint our memories in our mind,
as if a flashbulb had gone off at the time,
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as such.
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These memories persist in great detail for many years after.
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Even for the rest of our lives.
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Or do they all work nicer performed?
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My favorite study on this topic.
Many people report having flashbulb memories.
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But up until he did his study,
no one had ever tested to see if they were accurate.
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The day after the Space shuttle Challenger exploded.
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Nicer had the foresight to distribute a questionnaire
to his interest students.
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The form asked them to indicate where they were, what they were doing,
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who they were with, and a host of other information
about what was happening when they heard about the event.
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He also asked them to rate their confidence
in the accuracy of these memories.
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Not surprisingly, given that only about 24 hours had elapsed.
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Most people rated their confidence as nearly 100%,
and they reported the event in great detail.
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Fast forward several years.
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Actually, a follow up was run several months later,
but the best data is from that several year delay.
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Nicer tracked down
many of the students and had them fill out a similar questionnaire
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about where they'd been and what they'd been doing on that historic day
when they first heard that news.
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Most people reported having a flashbulb type memory for the event.
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Almost everyone, actually, they all reported that they remembered
in great detail with great confidence where they'd been
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when they received the news, what they were doing, who they were with,
all the same things that they said on the original questionnaire.
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Only one problem.
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Many of them were wrong about the details.
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About 25% of the accounts that were given after
the delay were strikingly different from the initial accounts.
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About half were somewhat different.
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Only about 10% of the students got all of their details right.
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Regardless of their accuracy, however.
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All of the students were extremely confident
about the details that they listed.
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I personally remember just where I was.
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I was walking my dog in Evanston, Illinois, on Forest Avenue.
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I was wearing headphones, a knit hat.
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I was listening to the news on NPR.
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The day was chilly, but it wasn't windy.
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I remember one of the cars
exactly what the car looked like on the street that I was passing.
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I remember worrying that the dog leash would get tangled
in the side view mirror because of the the way my dog was pulling me.
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I remember that event in vivid detail.
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I feel very confident of my accuracy,
but I didn't have a video recorder or a camera or anything.
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NASA's experiment and many like them, make clear that there's
a decent chance that at least some of those details are wrong.
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There's about a 25% chance that it's altogether inaccurate.
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Where do these errors come from?
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You have to speculate about that a little bit,
but it's likely related to the study of
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how memory can be influenced
by that post-event questioning in the Loftus accident witness study
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after the shuttle crash event. I talked to a lot of people about it.
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I think everybody did.
Those people told me where they had been and what they were doing.
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It might be that I'm actually remembering someone else's story.
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I see other people doing things all the time also.
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Perhaps I saw someone doing something on that day
and have subsequently swapped out my own memory for that one.
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When I try to remember anything, I think about the probe concept.
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So shuttle crash and then scan my memory for what comes to mind.
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I think of a dog, a walk, a car,
and then I need a story around those things that I can recall.
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You do the same thing we all do all the time.
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Whenever we're remembering something, we recall details.
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But the full memory of any episode involves
reconstructing a story around those details.
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So what should we do with this information?
Should we stop trusting our own memories?
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Absolutely not.
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Even in the flashbulb case,
remember the vast majority of people were mostly correct.
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What I recommend here is to trust your memory to a point.
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But you should never trust your memory
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as much as some source of physical evidence, like a photo
or a documentation of an event that's made shortly thereafter.
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Our memories are fantastic, but they are far from perfect.
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Our confidence in the accuracy of some memory is driven
by the detail of our recall, not, unfortunately, by its accuracy.
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Our technology is, in a sense,
very complementary to the strengths and weaknesses of our memory.
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When you write things down, if you later forget them, they can't
really help you in terms of creative thinking and problem solving.
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They can't help you anymore because they're on the paper.
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They're fixed in the notebook or computer where they're stored.
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00:26:15,840 --> 00:26:21,346
If you want to think about them, you need to get them up
into your head again where they can be processed.
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00:26:22,681 --> 00:26:26,418
Once they're in your head, however, they become subjective.
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They become subject to the flexible, creative, powerful,
inferential engine of our mind.
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As such, the information might itself be affected and changed such
that it might be inaccurate, at least to some extent, at a later time.
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Documenting
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information either in writing or on the computer, performs
the opposite functions.
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Things are stored accurately, but in a fixed and flexible fashion.
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Both functions are important.
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00:26:55,981 --> 00:27:02,821
Fortunately, we have both types of information
processing at our disposal here in the 21st century.
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In this course, you've learned a lot about memory.
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You've learned to use the method of loci, the major system,
and how to use mental imagery to enhance your memory performance.
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00:27:13,832 --> 00:27:19,904
You've learned how to schedule the timing of your study sessions
to match your brain's learning and forgetting characteristics.
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00:27:20,639 --> 00:27:26,711
You've learned the importance of exercise and nutrition, sleep
and dreaming for maintaining your mental function.
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00:27:28,346 --> 00:27:31,850
We've also explored the science behind how human memory functions.
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Your brain is very good at representing certain types of information.
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You've learned that if you translate hard to remember information
into these easy to remember formats, your memory works better.
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Much, much better.
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There are always new teeth, new techniques
being developed to enhance memory.
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More importantly, individuals
figure out systems that work for themselves almost every day.
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There's no need for you to stick to using
just those methods that I've described here.
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If you develop one that works better for you,
what works best is what works best.
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Thank you for joining me on this fascinating journey into memory.
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As I mentioned in the opening of the course,
I've had my own struggles with my memory.
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But I think the information I've presented in
this course has helped me in some important ways.
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00:28:24,402 --> 00:28:27,739
I'd like to hear more about your experiences and ideas as well.
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00:28:28,406 --> 00:28:33,611
If you have a good memory story or a question,
you should feel free to contact me either by email or letter.
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I can't promise that I'll reply right away,
but I do promise that I will remember to eventually.
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I hope you have a much better appreciation of your own mind.
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Human memory is an amazing thing.
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A seemingly limitless.
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There will never come a time when you have used up all your memory.
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Indeed, science suggests that the more you know, the more you can learn.
38379
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