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These are the user uploaded subtitles that are being translated: 1 00:00:17,117 --> 00:00:22,322 Over the course of these six sessions, we've explored the properties and the limits of human memory. 2 00:00:22,956 --> 00:00:30,597 I've talked at great length about how human memory functions in terms of encoding, storing and then hopefully retrieving it. 3 00:00:31,531 --> 00:00:34,434 We've pondered how the brain implements all of these functions. 4 00:00:34,834 --> 00:00:38,204 I've talked a lot about how to maximize the performance of your memory 5 00:00:38,638 --> 00:00:46,212 by recoding things from hard to remember formats into the images and places that our memories are so good at remembering. 6 00:00:46,413 --> 00:00:48,982 You can greatly enhance your ability to encode things 7 00:00:50,450 --> 00:00:53,753 by this point in the course, especially if you've been practicing things. 8 00:00:54,087 --> 00:00:56,890 You should have a significantly better memory than you had at the start. 9 00:00:57,657 --> 00:01:04,764 To be clear, your memory itself will probably not be a whole lot better, but your ability to use that memory should be much better. 10 00:01:06,032 --> 00:01:06,900 All that said, 11 00:01:06,900 --> 00:01:15,075 your computer, your phone, the internet are still able to retain a lot more information than even the best memory expert. 12 00:01:16,176 --> 00:01:21,481 I've taught you how you can encode and remember the names of the presidents and the atomic weights of the elements. 13 00:01:21,481 --> 00:01:22,382 Very well. 14 00:01:22,382 --> 00:01:26,853 But a quick search on Google will tell you both of these pieces of information very easily. 15 00:01:28,088 --> 00:01:33,159 In this final session, I want to start by pondering a very fundamental question Why memory? 16 00:01:33,893 --> 00:01:40,233 Why should we still strive to put and hold information in our brains when the computer can do it very well for us? 17 00:01:40,834 --> 00:01:42,902 I will argue, perhaps not surprisingly, 18 00:01:43,069 --> 00:01:49,843 that information on the computer is very different from information that you can actually think about in your own mind. 19 00:01:50,844 --> 00:01:52,412 The last topic I want to consider, 20 00:01:52,412 --> 00:01:58,251 however, are some important roles that technology can and should play in backing up our memories. 21 00:01:59,052 --> 00:02:02,255 When information storage breaks down on a computer or a camera. 22 00:02:02,522 --> 00:02:09,662 You can tell that it's done so the information simply comes back garbled or the image is seen as having missing parts. 23 00:02:10,296 --> 00:02:13,299 That's not how human memory breaks down. 24 00:02:13,299 --> 00:02:17,203 Our minds are very good at filling in missing pieces. 25 00:02:17,971 --> 00:02:23,643 If you remember a photograph that you've seen, for instance, you might only actually recall who was there, 26 00:02:24,077 --> 00:02:29,749 that you were sitting at a table and that there was a birthday party from those three facts. 27 00:02:29,949 --> 00:02:32,118 You can infer a lot of other things. 28 00:02:32,118 --> 00:02:37,824 You can infer the types of outfits, outfits people had on a particular maybe what kinds of hats they were wearing. 29 00:02:38,191 --> 00:02:42,295 You can imagine what the room would smell and sound like and roughly what time of day it was. 30 00:02:43,596 --> 00:02:48,801 When you think about that photograph, especially if you do it on several occasions, you can lose track 31 00:02:48,801 --> 00:02:58,044 of which parts of the photo memory were actually experienced and which were filled in because parts were missing in your recall. 32 00:02:58,244 --> 00:03:05,084 I'll describe the theory that human memory is a process of reconstruction as much as a process of recall. 33 00:03:06,119 --> 00:03:11,324 This reconstruction is great, but knowing the limits of how your memory functions 34 00:03:11,691 --> 00:03:16,930 is very important for making the best, most careful use of it. 35 00:03:17,664 --> 00:03:20,300 Okay. So first a bit about technology in general. 36 00:03:21,201 --> 00:03:28,708 We live in an age in which memory may seem much less important than it was, say, a few hundred years ago, even a decade ago. 37 00:03:29,609 --> 00:03:32,745 When I was a kid, I needed to memorize my friend's phone numbers. 38 00:03:33,413 --> 00:03:39,619 Now, thanks to my trusty smartphone, I only need to know their names, pressed a few buttons and a call is made. 39 00:03:40,787 --> 00:03:43,223 In one recent study that was conducted in England. 40 00:03:43,623 --> 00:03:49,128 It was found that more than half of all teens living there don't even know their own phone numbers. 41 00:03:49,128 --> 00:03:51,464 Their own phone numbers. 42 00:03:51,764 --> 00:03:55,101 I used to need to memorize my class and meeting schedule for the week. 43 00:03:55,802 --> 00:04:01,641 Now a little alarm linked to an electronic calendar beeps to remind me whenever an event is coming up. 44 00:04:02,609 --> 00:04:07,981 When it comes to questions about facts, things like the year in which the American Civil War ended 45 00:04:07,981 --> 00:04:13,586 or the name of the 17th President of the United States or the atomic number of boron. 46 00:04:14,320 --> 00:04:18,124 It used to be that a great effort was involved in finding out those answers. 47 00:04:18,691 --> 00:04:23,596 And so a lot of time and energy was committed to encoding those types of facts and our memories. 48 00:04:25,031 --> 00:04:26,699 Now we have the Internet. 49 00:04:26,699 --> 00:04:32,705 In a few seconds, Google or another search engine can tell me these and any of thousands of other facts. 50 00:04:33,339 --> 00:04:38,478 In a sense, these electronic devices are like an external extension of our memories. 51 00:04:38,811 --> 00:04:41,648 Just like an extra computer hard drive for our heads. 52 00:04:42,315 --> 00:04:44,751 So why should we care about improving our memories? 53 00:04:46,586 --> 00:04:51,991 I think the story about EPI and other brain injured patients illustrates an answer to this. 54 00:04:52,892 --> 00:04:56,596 We can look up isolated facts that particular moments with a computer. 55 00:04:57,430 --> 00:04:59,098 That certainly works. 56 00:04:59,098 --> 00:05:04,237 But our brains do much more than simply regurgitate facts that have been entered into them. 57 00:05:04,671 --> 00:05:08,441 We think about those facts about how they relate to one another. 58 00:05:09,242 --> 00:05:16,449 How did the timing of the end of the Civil War relate to who was the 17th president and his political persuasions? 59 00:05:17,183 --> 00:05:23,756 How does the atomic weight of boron relate to the weights and reactivity of other elements with which it's mixed? 60 00:05:24,924 --> 00:05:28,161 How might these new pieces of information relate in perhaps 61 00:05:28,394 --> 00:05:33,333 unexpected ways to other information that we learned a long, long time ago 62 00:05:35,101 --> 00:05:39,372 without having groups of information in our minds and keeping it there? 63 00:05:39,405 --> 00:05:49,415 Over time, we lose the ability to find to see these types of relations, more complex connections between several sources of information. 64 00:05:49,749 --> 00:05:52,552 Are things that computers are frankly quite bad at 65 00:05:54,053 --> 00:05:56,989 for remembering simple facts. The computers may have a speed. 66 00:05:58,024 --> 00:06:02,795 Actually, encyclopedias had a speed a long time before computers. 67 00:06:02,795 --> 00:06:09,869 But for real thinking, real reasoning, real insight, you have to be able to get the information 68 00:06:10,069 --> 00:06:15,375 up into the network of neurons that forms your brain, ultimately create your mind. 69 00:06:16,442 --> 00:06:19,245 As long as thinking and insight are important. 70 00:06:19,612 --> 00:06:22,181 Memory will be critical as well. 71 00:06:22,181 --> 00:06:31,624 And the better your memory is, the more information you're able to have at your immediate disposal, the better your thinking will be. 72 00:06:32,191 --> 00:06:37,430 When I attend conferences with other cognitive scientists, this need for memory becomes very clear. 73 00:06:38,164 --> 00:06:44,303 There's a wealth of research on cognitive processes being performed every month out there in the world of academia. 74 00:06:44,971 --> 00:06:46,539 What is the nature of memory? 75 00:06:46,539 --> 00:06:48,641 What are the best ways to enhance it? 76 00:06:49,108 --> 00:06:51,844 Will exercise, promote increases in memory ability. 77 00:06:52,378 --> 00:06:57,617 Any of these seemingly basic, straightforward questions are actually quite complex. 78 00:06:58,284 --> 00:07:02,221 What type of exercise? For how long? Each day. For how many years? 79 00:07:02,522 --> 00:07:04,056 What types of memory improvement? 80 00:07:05,825 --> 00:07:10,196 To really address almost any question in a scientific manner. 81 00:07:10,563 --> 00:07:15,802 One can't simply do a single magic bullet kind of experiment. 82 00:07:16,936 --> 00:07:23,443 Answering most real world questions involves performing dozens, some cases, hundreds of different experiments, 83 00:07:23,743 --> 00:07:29,315 and then pulling the results of them all together to develop a rounded understanding of how things work. 84 00:07:30,750 --> 00:07:35,555 Now, all of the best experiments that have been performed have been published. 85 00:07:36,189 --> 00:07:41,861 The details of what was done, what the results of those studies were, and what the authors think they mean. 86 00:07:42,061 --> 00:07:44,163 All of that's out there in print. 87 00:07:44,163 --> 00:07:47,800 Most of it's accessible with a few key presses and some downloading. 88 00:07:48,367 --> 00:07:51,471 Why would one ever need to commit all of it to memory? 89 00:07:53,339 --> 00:07:58,578 As soon as you start having a discussion with someone about this research or a group of people about this research. 90 00:07:58,811 --> 00:08:05,418 You find that in the midst of those discussions, let alone in the midst of arguments, there just isn't time to go 91 00:08:05,418 --> 00:08:08,621 looking up references and say, okay, hold on, I'm going to go check my computer. 92 00:08:09,188 --> 00:08:13,259 You need to have the details of those experiments in your mind, at your fingertips. 93 00:08:14,460 --> 00:08:17,763 To be able to find it somewhere on a computer just isn't sufficient. 94 00:08:19,599 --> 00:08:25,471 Even if you're not having a discussion, if you're just pondering these issues in isolation, say, sitting by your computer 95 00:08:25,471 --> 00:08:32,178 and trying to figure out how the mind works, it isn't enough to have a stack of papers or a computer desk 96 00:08:32,178 --> 00:08:39,352 full of PDF files with the information in them in order to think through how different facts relate to one another. 97 00:08:40,052 --> 00:08:44,824 You just need to have them all stored within the same device, the same thinking device. 98 00:08:44,891 --> 00:08:47,527 Your brain. 99 00:08:47,660 --> 00:08:51,931 From an educational perspective, I think there may be a bit of a coming crisis here. 100 00:08:52,865 --> 00:08:58,104 I don't know if research on this specific topic, but it seems almost certain to come to pass in some form 101 00:08:59,272 --> 00:09:00,806 in order to think about any 102 00:09:00,806 --> 00:09:06,078 complex set of information and how it relates to any complex real world issue. 103 00:09:06,913 --> 00:09:09,749 You need to have a lot of information stored in your mind. 104 00:09:11,417 --> 00:09:16,989 Our educational system has produced a generation of very creative and impressive thinkers, 105 00:09:16,989 --> 00:09:22,962 but I'd be surprised if there isn't a deficit in the ability to use memory relative to earlier generations. 106 00:09:23,963 --> 00:09:27,199 It might be that we need to relearn some of these important skills 107 00:09:27,500 --> 00:09:33,339 in order to make progress with modern, intellectual, environmental and political issues. 108 00:09:33,673 --> 00:09:39,445 Almost any issues that are relevant and important to us and complex. 109 00:09:39,845 --> 00:09:41,581 So computers are great. 110 00:09:41,581 --> 00:09:46,686 They are, in a way, a nice extension of our long term memories, but they're not a replacement for them. 111 00:09:46,786 --> 00:09:48,454 Not by a long shot. 112 00:09:48,454 --> 00:09:56,729 Human memory still matters and it will continue to matter for the foreseeable future as long as there's important thinking to be done. 113 00:09:56,762 --> 00:09:58,831 Memory will matter. 114 00:10:00,533 --> 00:10:04,003 So I've argued that human memory is great and very important. 115 00:10:04,904 --> 00:10:08,608 Now, going to switch gears a little and talk about a big problem with human memory. 116 00:10:09,875 --> 00:10:12,111 We've already talked about forgetting. 117 00:10:12,111 --> 00:10:15,715 Forgetting can be bad, but that's not the real problem I want to talk about here. 118 00:10:16,115 --> 00:10:20,586 The problem arises when we've actually forgotten something, but don't realize it. 119 00:10:21,420 --> 00:10:25,024 A false memory can be much worse than no memory at all. 120 00:10:26,192 --> 00:10:29,895 Watch the following words and remember them. After I present them. 121 00:10:29,895 --> 00:10:33,933 I'll delay for a minute or two and then ask you to recall as many as you can. 122 00:10:34,634 --> 00:10:40,439 This is one of those demos where I won't actually know if you've participated or not, but there's a compelling point here 123 00:10:40,873 --> 00:10:42,875 that will be much more salient if you try it. 124 00:10:44,243 --> 00:10:47,546 So you'll need a piece of paper and a pen or a pencil to write with. 125 00:10:47,980 --> 00:10:51,584 But please don't write the words while they're actually being presented. 126 00:10:52,084 --> 00:10:54,420 That would defeat the purpose of the demo. 127 00:10:54,420 --> 00:10:56,622 I want you to watch and try to remember the words. 128 00:10:56,989 --> 00:10:58,457 And only when I tell you. 129 00:10:58,457 --> 00:11:01,927 Try to write down as many as you can recall 130 00:11:01,927 --> 00:11:04,163 a door 131 00:11:05,398 --> 00:11:06,699 glass 132 00:11:08,467 --> 00:11:12,271 pane, shade 133 00:11:14,540 --> 00:11:15,808 ledge 134 00:11:17,610 --> 00:11:24,150 sill, house, open 135 00:11:25,951 --> 00:11:29,622 a curtain and 136 00:11:29,622 --> 00:11:30,956 frame 137 00:11:32,692 --> 00:11:39,398 view, freeze sash 138 00:11:41,600 --> 00:11:47,239 screen, shutter. 139 00:11:49,709 --> 00:11:51,877 Okay, so you've seen that list of words. 140 00:11:52,878 --> 00:11:57,550 If you're like most people preparing for a recall test, you might be rehearsing them in your head right now. 141 00:11:58,117 --> 00:12:03,422 You'll likely get those first few, but there were far more than seven, so you probably can't rehearse the whole word list. 142 00:12:04,457 --> 00:12:07,526 Hopefully you encoded them into your long term memory in some fashion. 143 00:12:08,060 --> 00:12:13,099 The demonstration I'm doing here is about that long term storage and retrieval and how it functions. 144 00:12:14,700 --> 00:12:17,103 Let's give it just about 20 more seconds. 145 00:12:17,103 --> 00:12:24,276 Probably work even if we did the recall right now that a full minute is best for maximizing the probability of this particular effect. 146 00:12:24,844 --> 00:12:28,814 I can, of course, tell you what's supposed to have happened, but it's far more convincing. 147 00:12:28,814 --> 00:12:32,852 I think if you have produced the effect yourself. 148 00:12:33,085 --> 00:12:37,523 Okay, Go ahead now and take a minute to try to recall as many of those words as you can. 149 00:12:38,090 --> 00:13:42,421 I'll stop talking for one minute or so and let you concentrate. 150 00:13:42,822 --> 00:13:45,724 Here's that list of words again. 151 00:13:47,593 --> 00:13:50,129 I would bet that you got those first two or three. 152 00:13:50,596 --> 00:13:56,135 Door, glass and pain, if only because they were the first two on two or three on the list. 153 00:13:56,502 --> 00:13:58,871 This is called the primacy effect. 154 00:13:58,871 --> 00:14:04,677 In the forgetting session, we talked about how that's due in part to the fact that you don't have any retroactive interference 155 00:14:04,677 --> 00:14:06,145 in this task situation yet. 156 00:14:07,546 --> 00:14:11,517 I would similarly guess that you likely remembered the last two on the list 157 00:14:11,984 --> 00:14:19,225 screen and shudder this tendency to remember things that at the end of lists is what's called the recency effect. 158 00:14:19,992 --> 00:14:26,398 There's a minimum of proactive interference for these, but probably more importantly, you had less time to forget those 159 00:14:26,532 --> 00:14:30,102 since they were presented most recently in time. 160 00:14:30,102 --> 00:14:36,475 The third thing I would predict is that there's about a 5050 chance that your list contains the word window. 161 00:14:37,076 --> 00:14:40,379 That is your first note that the word window was not presented. 162 00:14:40,613 --> 00:14:42,681 It's not there in the list. 163 00:14:42,681 --> 00:14:44,750 And yet you wrote it on your list. 164 00:14:44,750 --> 00:14:47,353 If you didn't, then take my word for it that many people do. 165 00:14:47,786 --> 00:14:53,893 And if I were to continue doing this type of demo again and again, eventually, I promise you would almost certainly fall 166 00:14:53,893 --> 00:14:55,494 for this same kind of memory error. 167 00:14:57,129 --> 00:14:59,398 If you did write down window. 168 00:14:59,398 --> 00:15:01,567 Then you've just had a false memory experience. 169 00:15:02,268 --> 00:15:06,772 The word was never presented, but you remember the word window appearing on the screen. 170 00:15:07,539 --> 00:15:10,175 You've just had a memory for something that didn't occur. 171 00:15:12,211 --> 00:15:14,380 It's pretty easy to see why it would happen here. 172 00:15:14,413 --> 00:15:17,850 Of course, these aren't randomly selected words from the dictionary. 173 00:15:18,350 --> 00:15:22,154 They're all words that are specifically strongly related to the word window. 174 00:15:23,222 --> 00:15:27,993 When you think about a door and you think about it a little bit about houses and windows, 175 00:15:28,494 --> 00:15:32,331 when you think about pain, you probably think of glass and a bit about windows. 176 00:15:32,898 --> 00:15:36,135 When you think about shutters, you also think a bit about windows. 177 00:15:36,902 --> 00:15:42,374 All of these words are strongly associated with window such that you're thinking at least a little 178 00:15:42,374 --> 00:15:45,244 about windows with every single word that's presented. 179 00:15:46,679 --> 00:15:48,080 Ironically, even though a window 180 00:15:48,080 --> 00:15:54,620 never appears on the list, you're probably thinking about window more than for any of the words that were actually presented. 181 00:15:55,521 --> 00:15:59,725 It's reasonable to infer that any list of this type contains a window. 182 00:16:00,392 --> 00:16:04,396 It doesn't contain the word, but it sure contains the concept of window. 183 00:16:05,998 --> 00:16:10,803 As you were recalling the list of words, you weren't playing back a video record of the event. 184 00:16:10,803 --> 00:16:14,974 In your mind might have felt that way. But that's not how our memory functions. 185 00:16:15,674 --> 00:16:18,143 You were thinking of words that you'd recently read 186 00:16:18,477 --> 00:16:24,550 and scanning your mind for which words were most strongly associated with that prompt window 187 00:16:24,616 --> 00:16:31,590 because it was so activated during the list, presentation likely popped out in your mind as relevant when we recall any event. 188 00:16:31,890 --> 00:16:35,394 Not just a list of words. We do a similar sort of process. 189 00:16:36,061 --> 00:16:38,163 We think of the event that we're trying to recall 190 00:16:38,731 --> 00:16:44,570 mentally process the elements that come to mind, and then we stitch them together into a sensible memory. 191 00:16:45,170 --> 00:16:54,513 If any pieces are missing, we are masters at filling in those missing parts and inferring what's there if it can't be directly recalled. 192 00:16:55,948 --> 00:17:01,153 There's a classic study that was conducted by Helen Interop in which she showed people 193 00:17:01,353 --> 00:17:06,759 pictures, photographs, much like the ones that we used in our initial session for the image memory test 194 00:17:07,626 --> 00:17:14,700 when she tested people's ability to remember them, however, she gave them a choice of which image they'd see in the key condition. 195 00:17:15,000 --> 00:17:21,540 People saw the original image as well as an image that had been extended beyond the borders of the original picture. 196 00:17:23,042 --> 00:17:29,148 Most people pick the image in which the borders have been slightly extended beyond the edges of the photograph. 197 00:17:30,182 --> 00:17:34,486 They saw one picture, but they remember seeing more than was in the original photo. 198 00:17:35,154 --> 00:17:36,822 How would they do that? 199 00:17:37,022 --> 00:17:39,124 The basic basic explanation here 200 00:17:39,324 --> 00:17:44,463 is that when we look at a picture, we can make a pretty good guess about what's just beyond the edges of the photo. 201 00:17:45,164 --> 00:17:47,866 Edges tend to continue along their visible path. 202 00:17:48,400 --> 00:17:51,270 We can infer what the other half of an object looks like. 203 00:17:51,937 --> 00:17:55,240 You can't actually see what's beyond the edges, but we know what's there. 204 00:17:55,774 --> 00:17:58,944 You know, it's so clearly that we remember having seen it. 205 00:17:59,511 --> 00:18:02,581 Even though that pattern of light has never fallen on our eyes. 206 00:18:04,383 --> 00:18:08,554 People interested in eyewitness testimony are interested in these types of effects a lot. 207 00:18:09,288 --> 00:18:16,495 In one study on how questioning by a detective can mold your memory, Elizabeth Loftus conducted a study in which people witnessed 208 00:18:16,495 --> 00:18:24,036 a car accident actually was a series of images depicting a car accident afterwards, during a simulated questioning phase. 209 00:18:24,436 --> 00:18:27,639 Participants were asked one of three different probe questions. 210 00:18:27,773 --> 00:18:31,243 One, How fast was the car going when it bumped into the pole? 211 00:18:32,177 --> 00:18:35,447 Two, how fast was the car going when it crashed into the pole? 212 00:18:36,115 --> 00:18:39,952 Or three, how fast was the car going when it smashed into the pole? 213 00:18:41,854 --> 00:18:45,691 All of these people witnessed the same replay of a car accident. 214 00:18:46,725 --> 00:18:49,862 But on a later visit to the lab, they remembered it differently. 215 00:18:50,662 --> 00:18:55,100 People in the smashed condition remembered the car as moving faster 216 00:18:55,501 --> 00:19:00,572 and they were significantly more likely to remember seeing broken glass on the ground after the accident. 217 00:19:01,507 --> 00:19:07,946 When the witnesses were asked to recall the event, it wasn't just their experience of the event itself that mattered. 218 00:19:08,747 --> 00:19:16,922 Their memory for the episodes that they had witnessed changed as a function of that post-incident interview. 219 00:19:17,523 --> 00:19:22,995 Perhaps the most critical part of this study is that most people were completely unaware of this effect. 220 00:19:23,762 --> 00:19:31,203 It was undoubtedly the conversation that they had after seeing the accident that changed their memory of it, but they never reported that. 221 00:19:32,371 --> 00:19:35,140 Presumably, when the time came to recall the event, 222 00:19:35,707 --> 00:19:40,045 the participant thought about the accident and then reported the things that came to mind. 223 00:19:40,746 --> 00:19:48,420 Some of those things that came to mind were entered into the head at the time of witnessing the actual accident, but others came in afterwards. 224 00:19:50,255 --> 00:19:53,091 This is often described as a problem of source memory. 225 00:19:53,725 --> 00:19:58,830 We pull out information in our memories that's derived from many different sources, 226 00:19:59,131 --> 00:20:04,036 but it all gets mixed together into a single narrative. 227 00:20:04,269 --> 00:20:11,543 The biggest problem with this effect is that a lack of source memory doesn't dampen our confidence in the veracity of our own memories. 228 00:20:12,377 --> 00:20:17,416 The most relevant studies here come from experiments on the nature of flashbulb memories. 229 00:20:18,250 --> 00:20:23,322 These types of memories arise when some salient, typically emotional experience occurs. 230 00:20:23,822 --> 00:20:27,726 It used to be, for instance, that people would say they all remembered where they were 231 00:20:27,960 --> 00:20:33,098 when they first heard that JFK had been shot or that Neil Armstrong had first stepped on the moon. 232 00:20:33,899 --> 00:20:37,836 Most of the careful studies of these effects have been done with more recent events. 233 00:20:38,971 --> 00:20:40,672 Where were you when you first heard 234 00:20:40,672 --> 00:20:45,510 that the space shuttle Challenger had exploded or that the World Trade Center was on fire? 235 00:20:47,012 --> 00:20:48,480 For events like these? 236 00:20:48,480 --> 00:20:53,085 If you're like most people, you can remember just where you were when you learned this news. 237 00:20:53,819 --> 00:20:59,224 More than that, what you were doing when you heard the news and who you are with, perhaps even what you were wearing. 238 00:21:00,092 --> 00:21:02,227 Something about the emotion of these events 239 00:21:03,495 --> 00:21:10,435 seems to strongly imprint our memories in our mind, as if a flashbulb had gone off at the time, 240 00:21:11,670 --> 00:21:12,271 as such. 241 00:21:12,271 --> 00:21:15,507 These memories persist in great detail for many years after. 242 00:21:15,907 --> 00:21:18,210 Even for the rest of our lives. 243 00:21:18,210 --> 00:21:22,281 Or do they all work nicer performed? 244 00:21:22,381 --> 00:21:27,419 My favorite study on this topic. Many people report having flashbulb memories. 245 00:21:28,020 --> 00:21:32,691 But up until he did his study, no one had ever tested to see if they were accurate. 246 00:21:33,725 --> 00:21:36,094 The day after the Space shuttle Challenger exploded. 247 00:21:37,062 --> 00:21:40,999 Nicer had the foresight to distribute a questionnaire to his interest students. 248 00:21:41,900 --> 00:21:45,704 The form asked them to indicate where they were, what they were doing, 249 00:21:46,171 --> 00:21:51,009 who they were with, and a host of other information about what was happening when they heard about the event. 250 00:21:51,843 --> 00:21:55,314 He also asked them to rate their confidence in the accuracy of these memories. 251 00:21:55,981 --> 00:21:59,785 Not surprisingly, given that only about 24 hours had elapsed. 252 00:21:59,985 --> 00:22:07,025 Most people rated their confidence as nearly 100%, and they reported the event in great detail. 253 00:22:07,592 --> 00:22:09,428 Fast forward several years. 254 00:22:09,428 --> 00:22:13,932 Actually, a follow up was run several months later, but the best data is from that several year delay. 255 00:22:14,900 --> 00:22:19,738 Nicer tracked down many of the students and had them fill out a similar questionnaire 256 00:22:20,038 --> 00:22:26,845 about where they'd been and what they'd been doing on that historic day when they first heard that news. 257 00:22:26,945 --> 00:22:30,615 Most people reported having a flashbulb type memory for the event. 258 00:22:30,649 --> 00:22:37,456 Almost everyone, actually, they all reported that they remembered in great detail with great confidence where they'd been 259 00:22:37,456 --> 00:22:43,395 when they received the news, what they were doing, who they were with, all the same things that they said on the original questionnaire. 260 00:22:44,329 --> 00:22:46,098 Only one problem. 261 00:22:46,098 --> 00:22:50,235 Many of them were wrong about the details. 262 00:22:50,569 --> 00:22:56,875 About 25% of the accounts that were given after the delay were strikingly different from the initial accounts. 263 00:22:57,342 --> 00:22:59,745 About half were somewhat different. 264 00:23:00,278 --> 00:23:03,382 Only about 10% of the students got all of their details right. 265 00:23:04,249 --> 00:23:06,251 Regardless of their accuracy, however. 266 00:23:06,251 --> 00:23:10,522 All of the students were extremely confident about the details that they listed. 267 00:23:12,090 --> 00:23:14,459 I personally remember just where I was. 268 00:23:15,093 --> 00:23:18,430 I was walking my dog in Evanston, Illinois, on Forest Avenue. 269 00:23:18,897 --> 00:23:21,566 I was wearing headphones, a knit hat. 270 00:23:22,134 --> 00:23:24,536 I was listening to the news on NPR. 271 00:23:24,536 --> 00:23:26,705 The day was chilly, but it wasn't windy. 272 00:23:27,139 --> 00:23:32,043 I remember one of the cars exactly what the car looked like on the street that I was passing. 273 00:23:32,344 --> 00:23:38,450 I remember worrying that the dog leash would get tangled in the side view mirror because of the the way my dog was pulling me. 274 00:23:40,051 --> 00:23:42,387 I remember that event in vivid detail. 275 00:23:42,421 --> 00:23:49,561 I feel very confident of my accuracy, but I didn't have a video recorder or a camera or anything. 276 00:23:50,095 --> 00:23:57,669 NASA's experiment and many like them, make clear that there's a decent chance that at least some of those details are wrong. 277 00:23:58,403 --> 00:24:01,606 There's about a 25% chance that it's altogether inaccurate. 278 00:24:03,542 --> 00:24:05,911 Where do these errors come from? 279 00:24:06,011 --> 00:24:10,816 You have to speculate about that a little bit, but it's likely related to the study of 280 00:24:10,816 --> 00:24:16,321 how memory can be influenced by that post-event questioning in the Loftus accident witness study 281 00:24:17,889 --> 00:24:21,493 after the shuttle crash event. I talked to a lot of people about it. 282 00:24:21,960 --> 00:24:26,731 I think everybody did. Those people told me where they had been and what they were doing. 283 00:24:27,132 --> 00:24:30,302 It might be that I'm actually remembering someone else's story. 284 00:24:31,069 --> 00:24:33,338 I see other people doing things all the time also. 285 00:24:33,605 --> 00:24:39,878 Perhaps I saw someone doing something on that day and have subsequently swapped out my own memory for that one. 286 00:24:41,613 --> 00:24:45,650 When I try to remember anything, I think about the probe concept. 287 00:24:45,650 --> 00:24:49,921 So shuttle crash and then scan my memory for what comes to mind. 288 00:24:50,522 --> 00:24:57,629 I think of a dog, a walk, a car, and then I need a story around those things that I can recall. 289 00:24:58,163 --> 00:25:00,699 You do the same thing we all do all the time. 290 00:25:01,233 --> 00:25:05,003 Whenever we're remembering something, we recall details. 291 00:25:05,403 --> 00:25:13,044 But the full memory of any episode involves reconstructing a story around those details. 292 00:25:13,745 --> 00:25:17,549 So what should we do with this information? Should we stop trusting our own memories? 293 00:25:18,183 --> 00:25:19,651 Absolutely not. 294 00:25:19,651 --> 00:25:24,456 Even in the flashbulb case, remember the vast majority of people were mostly correct. 295 00:25:25,190 --> 00:25:28,760 What I recommend here is to trust your memory to a point. 296 00:25:29,561 --> 00:25:31,329 But you should never trust your memory 297 00:25:31,329 --> 00:25:38,336 as much as some source of physical evidence, like a photo or a documentation of an event that's made shortly thereafter. 298 00:25:39,738 --> 00:25:43,141 Our memories are fantastic, but they are far from perfect. 299 00:25:43,842 --> 00:25:52,250 Our confidence in the accuracy of some memory is driven by the detail of our recall, not, unfortunately, by its accuracy. 300 00:25:54,286 --> 00:26:00,892 Our technology is, in a sense, very complementary to the strengths and weaknesses of our memory. 301 00:26:01,560 --> 00:26:08,600 When you write things down, if you later forget them, they can't really help you in terms of creative thinking and problem solving. 302 00:26:08,900 --> 00:26:11,403 They can't help you anymore because they're on the paper. 303 00:26:11,670 --> 00:26:15,073 They're fixed in the notebook or computer where they're stored. 304 00:26:15,840 --> 00:26:21,346 If you want to think about them, you need to get them up into your head again where they can be processed. 305 00:26:22,681 --> 00:26:26,418 Once they're in your head, however, they become subjective. 306 00:26:26,451 --> 00:26:32,223 They become subject to the flexible, creative, powerful, inferential engine of our mind. 307 00:26:32,958 --> 00:26:41,232 As such, the information might itself be affected and changed such that it might be inaccurate, at least to some extent, at a later time. 308 00:26:42,400 --> 00:26:43,168 Documenting 309 00:26:43,168 --> 00:26:48,239 information either in writing or on the computer, performs the opposite functions. 310 00:26:49,341 --> 00:26:52,510 Things are stored accurately, but in a fixed and flexible fashion. 311 00:26:53,912 --> 00:26:55,981 Both functions are important. 312 00:26:55,981 --> 00:27:02,821 Fortunately, we have both types of information processing at our disposal here in the 21st century. 313 00:27:03,321 --> 00:27:05,624 In this course, you've learned a lot about memory. 314 00:27:06,224 --> 00:27:13,131 You've learned to use the method of loci, the major system, and how to use mental imagery to enhance your memory performance. 315 00:27:13,832 --> 00:27:19,904 You've learned how to schedule the timing of your study sessions to match your brain's learning and forgetting characteristics. 316 00:27:20,639 --> 00:27:26,711 You've learned the importance of exercise and nutrition, sleep and dreaming for maintaining your mental function. 317 00:27:28,346 --> 00:27:31,850 We've also explored the science behind how human memory functions. 318 00:27:32,550 --> 00:27:36,588 Your brain is very good at representing certain types of information. 319 00:27:37,288 --> 00:27:44,963 You've learned that if you translate hard to remember information into these easy to remember formats, your memory works better. 320 00:27:45,063 --> 00:27:45,930 Much, much better. 321 00:27:47,766 --> 00:27:51,636 There are always new teeth, new techniques being developed to enhance memory. 322 00:27:52,270 --> 00:27:57,208 More importantly, individuals figure out systems that work for themselves almost every day. 323 00:27:57,976 --> 00:28:02,614 There's no need for you to stick to using just those methods that I've described here. 324 00:28:02,914 --> 00:28:09,721 If you develop one that works better for you, what works best is what works best. 325 00:28:10,422 --> 00:28:13,591 Thank you for joining me on this fascinating journey into memory. 326 00:28:14,392 --> 00:28:18,563 As I mentioned in the opening of the course, I've had my own struggles with my memory. 327 00:28:19,097 --> 00:28:23,568 But I think the information I've presented in this course has helped me in some important ways. 328 00:28:24,402 --> 00:28:27,739 I'd like to hear more about your experiences and ideas as well. 329 00:28:28,406 --> 00:28:33,611 If you have a good memory story or a question, you should feel free to contact me either by email or letter. 330 00:28:34,112 --> 00:28:38,817 I can't promise that I'll reply right away, but I do promise that I will remember to eventually. 331 00:28:41,119 --> 00:28:43,888 I hope you have a much better appreciation of your own mind. 332 00:28:44,656 --> 00:28:46,825 Human memory is an amazing thing. 333 00:28:46,825 --> 00:28:49,260 A seemingly limitless. 334 00:28:49,260 --> 00:28:52,797 There will never come a time when you have used up all your memory. 335 00:28:53,732 --> 00:30:34,032 Indeed, science suggests that the more you know, the more you can learn. 38379

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