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Here's an example of an early
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work breakdown structure for developing an airplane.
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If you're going to build a new airplane you can't just wing it.
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You need some organization.
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So the WBS breaks this large effort down
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into individual pieces that are so much easier to handle.
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The second level collects related items together,
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including the Air Vehicle, Program Management,
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Test and Evaluation, Training, etc.
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And the third level defines individual deliverables.
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Although you could show a WBS as an indented list,
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it is usually shown graphically like this,
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since the picture format communicates
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so much more information quickly.
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Here's an example work breakdown structure
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for building a shed.
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The second level provides categories
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to help organize the WBS for clear presentation:
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Preparation, Assembly, Installation, and Closeout.
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In this case, they follow a chronological flow
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left to right, but this doesn't have to be the case,
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and can be organized in any way
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that seems best for clear communication,
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since the precedence diagram prepared later
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is the vehicle for figuring out
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and documenting chronological dependencies.
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The third level of the WBS shows
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the actual deliverables themselves.
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The things that will be produced during the project.
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Let's use this example to illustrate a key concept.
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A deliverable is an output, a result,
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something you can touch and is passed on to others.
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Therefore, we don't want to document the activities
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that go into producing the deliverable,
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as the WBS would get impossibly complex.
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From the project manager's point of view,
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the key elements of the project
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are just the deliverables, the work outputs.
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The activities required to produce the deliverables
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can be left to the team members in charge of them,
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as part of the internal workings of the deliverable.
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So, should both the drive to the store
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and the materials purchase be deliverables?
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No, the drive to the store is just a step
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along the way to the main output, the materials.
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And there are other ways the materials
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could be acquired such as having them delivered.
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As long as we get the materials, the project can proceed.
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So here's the right WBS with just the outputs.
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Not complicated with activities
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describing how they will be produced.
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The project manager, and other team members,
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need to know what everyone will be producing
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and passing onto others as the project proceeds.
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The activities inside each deliverable can be left
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to the team member in charge of that deliverable.
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Here's another WBS, for making a supper.
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The second level provides some organizing categories.
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And the third level documents the deliverables themselves.
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Each deliverable is an interim output
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required to complete the meal.
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Let's consider again the key concept that a deliverable
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must be an output that is passed onto others.
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Are both reading the cookbooks
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and selecting the menu deliverables?
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No, reading the cookbooks doesn't have an output.
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It's really an activity, a way to get the menu selected.
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If Jane is responsible for selecting the menu,
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she might read cookbooks,
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she might use an online recommendation system,
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she might already know what menu she wants.
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So here is the right WBS,
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showing just the menu as a deliverable.
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From the point of view of the project,
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how it is selected can be left to the person
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in charge of it, as an activity inside the deliverable.
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Here's another WBS, for a real project.
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To prepare a consolidated standard
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for United Nations partners to decide
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which small arms need to be cleared from conflict areas.
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We'll see a precedence diagram for this project later.
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It's organized into categories at the second level,
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to collect related deliverables together.
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And the third level are the deliverables themselves.
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Finally, here's a WBS for a department
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process improvement project,
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to develop updated processes and a floor plan
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to improve the productivity of a department.
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As a user, I went through a similar project once.
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What I remember most was they bought us more printers
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so people didn't have to walk as far
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when they need a printout, very impressive.
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The deliverables are collected into four categories:
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Business Processes, Floor Plan,
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Training, and Project Management items.
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Each deliverable is a tangible output with a defined finish.
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Even implement new floor plan will have a document output
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since once the new floor plan is implemented
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there will be some kind of document
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signed to confirm it is complete.
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Perhaps an inspection report,
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perhaps just an email confirmation.
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We will use this simple project as an example
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to illustrate some key concepts later in the course.
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