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- Hi, I'm William Lidwell,
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and this is Universal Principles of Design.
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In this movie, "Alignment: Getting Your Ducks in a Row".
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The U.S. Presidential Election of 2000
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between George W. Bush and Al Gore was a nail-biter.
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It was, in fact,
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the closest presidential race in U.S. history,
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decided by a mere five electoral votes,
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and one-half of one percent of the popular vote.
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The key to victory was winning Florida,
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and the key to winning Florida
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came down to a recount in four counties,
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counties where there seem to be
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a high number of voting irregularities:
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missed votes, double votes,
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and an improbable number of votes
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for fringe candidates not popular in the region.
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The cause of the problem?
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The ballot violated a fundamental principle of design,
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the principle of alignment,
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and the resulting errors decided
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the U.S. presidential election of 2000.
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The principle of alignment
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describes a fact about human perception:
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things that are aligned are perceived to be more related
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than things that are not aligned.
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Further, things that are aligned lead the eye,
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which then influences the sequence
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in which people process information.
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Western readers tend to read top-down, left-right,
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and so, elements that align with this reading pattern
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strongly influence perception and behavior.
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In the case of the ballots in the key Florida counties,
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a design known as the Butterfly Ballot was used.
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The ballot presented voters with two pages of candidates
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separated by a column of punch holes.
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Voters were to find their candidate,
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and then perforate the appropriate punch hole
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to cast their vote.
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So, voters read top-down on the first page,
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and saw Al Gore as the second choice in the list.
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Then, the separating line above Al Gore's name
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led their eyes
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right to the second punch hole on the ballot,
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which led many Gore voters to punch that hole.
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Unfortunately, for Gore, that second punch hole
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represented Patrick Buchanan,
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the candidate on the opposing page.
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Many Gore voters, no doubt, punched the second hole,
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detected their error, and then, tried to correct it
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by punching the correct hole,
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not realizing this would invalidate their vote.
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This debacle accounted for the majority of errors
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in double-votes observed in the ballots.
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Researchers who analyzed the ballots,
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and corrected for these types of errors,
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found that if they had been avoided,
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Al Gore would have won the election.
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A ballot design with poorly aligned elements
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literally decided a U.S. presidential election.
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Now, imagine you were the ballot designer.
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Could you have anticipated the problem?
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What would you have done differently?
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The key to making sure
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the voter's intent is captured correctly,
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is making sure the candidate information
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leads the voter's eye unambiguously
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to the correct punch hole.
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A simple tweak to the ballot design,
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presenting the candidates on the same page,
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and making the row lines
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clearly aligned with the punch holes,
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would have fixed the problem.
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There's another, more prescriptive, aspect
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of the principle of alignment that we should observe:
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Every element in a design should align
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with at least one other element.
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Text, graphics, controls, logos, everything.
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No element in the design should just be dangling
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out there on its own.
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When all elements are aligned in this way,
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compositions become coherent, stable, ordered.
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They look professional.
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They look designed.
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There are scenarios, of course, when you're trying
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to create a sense of disorder for visual tension,
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in which a lack of alignment may be appropriate,
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but these are the exceptions, not the rule.
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So, whether you use alignment
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to improve the compositions of your designs,
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influence the sequence of how elements
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are perceived and acted upon,
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or to improve usability and reduce error,
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remember, never underestimate the importance
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of getting your ducks in a row.
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