All language subtitles for Gordon.Ramsays.Future.Food.Stars.S02E06.1080p.HDTV.H264-DARKFLiX

I'm back on the hunt for the UK's
next top food and drink entrepreneur,

so I've hand-picked
12 amazing contenders,

each with an incredible
up-and-coming business.

I want to invest £150,000
of my own cash into one of them

and catapult their business
to the next level,

but I'm not giving
the money away easily.

They'll need to earn it.

SCREAMING

That's not...how you do it.

It's on fire. BLEEP!

I'm setting my contenders a series

of food-and-drink-related
challenges...

Cooking, but in the wrong way.

Stop now. Stop now.
You're being rude.

...which will test them on
every element of the industry.

Close up, please.

Let's just all stop.
If anyone can't give me a standard,

then please go home.

Only one of them
will make the grade.

Who will be my future food star?

Previously...

Anybody scared of heights?
Oh, my God!

This week,
it's all about creativity,

turning something humble
into something really special.

Make your very own bottled sauce.

Oh, no! Here we go.
Does anyone like hot sauce?

The main thing is
the gold in the inside. Ah!

Let's not have a tantrum.
Don't patronise me.

I'm kicking myself
more than anyone else could.

I'm letting my voice be heard,

which can sometimes transpire
as being difficult.

We spent
I don't know how long bickering.

We wasted precious time
on that day two.

There were too many mistakes

for just one of you
to leave the competition this week.

Rachel, Hebe, we're done.

This program me contains
some strong language

I can't believe how small
this group feels now.

Did we think we were going to be
at week six or did we just hope it?

Oh, I knew. I knew it.
You knew? I knew.

It's the quarterfinals
of the competition,

and I've asked the contenders
to meet me here

at The Fish Society in Surrey.

Oh, I smell the fish!

Founded 25 years ago, it's the UK's
leading online fishmonger,

supplying everything from crab
to caviar.

This week is all about
the finer things in life,

celebrating high-end ingredients
and hospitality,

and, trust me, this is going to be
the hardest week to date.

Ooh! There's a coche.
A cloche, coche?

No, what is under that?
Fish? A big fish?

Good morning. ALL: Good morning.

I've brought you to the amazing
Fish Society here in Surrey

because, this week,
it's all about quality.

I want you all to tackle
one of the most expensive

and delicious foods
you'll find on any menu.

Ah! Lobster. There we go.

Each of you will have
a fresh lobster

that I want you to shell. Oh!

You need to remove
all the meat intact

because the more intact the meat,
the higher the price when it's sold.

This thing costs around £30,

but has a yield in a restaurant
of around four times that.

Understood? ALL: Yeah.

I'm going to give you all
ten minutes

to de-shell your lobster.

Now, the person
who impresses me the most

will get a big advantage
in tomorrow's challenge.

But, first, I'm going
to give you a masterclass.

All of you, watch and learn.

OK, we're going to snap off
the claws first.

Hold firm the head
and twist that tail round

and pull that out there.

Two claws, tail and the head.

Now, it's one of the most
expensive parts - the tail.

Open up the tail. Grasp your cloth
cos it's still very hot,

and just press gently, gently,
all the way down.

Pull that shell back,
and that tail should just shake out.

There you go.
Got a beautiful lobster tail.

Now, for the claws,
separate the knuckles,

pull off the little pincer,

get your knife in and twist.

Just twist and break.

Very carefully, finger in,
and just...pull out.

Wow.

With the knuckles, slice up,
and then open it up.

Come through.

Push down with the scissors and then
pull that whole knuckle out.

It's amazing how much meat
comes out there.

Eight legs.

The yield inside here
is extraordinary.

Take your rolling pin
and very carefully squeeze!

ALL: Ah! And squeeze!

That is mad, isn't it?

And now for the presentation.

Claws - one on that side.

The beautiful knuckles.
From there, the body.

That just sits on there beautifully,
like that.

Top legs - two, four, eight.

Tuck that underneath,

and there we go -
a beautiful lobster

with two claws, two knuckles...
APPLAUSE

...and eight legs, extracted...
In ten minutes.

Seven and a half.
I'm giving you ten. Oh!

Any questions? No. Right,
head to your benches. Good luck.

Thank you. Let's go. That's mental!
That looks tough.

Gordon's just literally
smashed a lobster up

and made a lobster out of a lobster.

And I have never chopped
a crustacean in my life.

I've peeled a prawn
with a fork once.

He makes it look so easy,
doesn't he? He does.

He's just like,
"Knock that out there,

"snip that, push that."

So, you feel confident? Yeah.
It's not foreign to me.

I've got a seafood boil company,

so it is so important that I smash
this challenge out of the park.

Praying to the lobster gods?
Mm-hm. I'll need it.

It's a bit stingy, innit,
ten minutes for a whole lobster?

Well, you know, it's just
another day at the office, isn't it?

Let's go. When it's hot, let's go.

Ten minutes. Good luck.
Your time starts now.

Oh, fuck, it's hot!

Once cracked,
they need to tackle the tail -

the most expensive part
of the lobster.

Ooh! Oh, God. Don't know
what that is. I think it's guts.

This challenge
is all about celebrating

the best ingredients
and following instructions.

Oh, shit! Why is it stuck
to the shell?

I'm looking for @ maximum yield
and a perfect extraction -

no broken bits.

Oh! It's a little bit hard.

The better they do,
the more the lobster will sell for,

and that ultimately means
more profit.

Come on, Mr Lobster.
Get yourself out of here.

Mine's glued. It is so much harder.

Come out. Come out! That'll do.

Two minutes gone.
You know what you're doing, Sam.

Eight minutes to go. Come on.

Next, the claws.

To break through the tough shell
requires excellent knife skills.

Ah!

Oh, no! I broke my knife. Fuck!

Thank you. Thank you.

Are you actually taking the mick?
Has anyone got a claw out?

SHE GASPS
Oh, Lord! The claw's falling apart.

Bah! You OK? I broke it.

Any meat wasted
is profit down the drain.

Craig, how's it going, mate?
Really badly. Arrgh!

SHE GIGGLES EXCITEDLY

Just coming up to halfway. Shit!

Then the knuckles.

Most important part -
tail, claws, knuckles.

Mine's, like, hench.

Oh, no! Whoops!
Let's try another knuckle.

Ooh!

He made it look so easy. Oh!

Three minutes to go. What?!
Come on, we've got this.

And finally,
extract the eight delicate legs.

Roll too hard
and the meat will be ruined.

Yeah, boy! Out you come.
Out you come.

Why are my hands shaking?

Oh, lobster juice in my face!
Lovely!

60 seconds to go. Good job. Come on.

Right, at least he's got a head.

Ten, nine, eight, seven,

six, five, four,

three, two, one.

And stop. Hands in the air.

SAM LAUGHS

Sam, are you OK?

Are you waving at me or are
your hands shaking? I don't know!

Well done.

Thank you.

I would shake your hand, but...

...I've got lobster all over it.

I think I managed to get meat

from every part of the lobster,
which is a plus,

so, yeah, I'm pretty proud of myself
for the first time.

It went so quick.

I struggled with the knife

and I'm not happy about my job,
to be honest. Not at all.

My hands were shaking because

I put a lot of pressure on myself
to really kill it,

but I'm just hoping I've won that.

I think it's quite close.

I've assessed
the contenders' lobsters,

and I've ranked them from
highest yield produced to lowest.

Right...

...results.

So, let's go from the bottom
to the best.

So, this one had some issues -
claws missing, obviously knuckles.

There's one leg.
I think it's one leg.

Either that or they sneezed.

And it looks like
it was done with a hammer.

This one belongs to...

That's mine, yeah. ..Craig.

In terms of business,
the worst yield. The worst.

Moving along, no legs on this one.
Two claws, one broken.

The head's been cracked, as well.
Flo. Yeah, I know.

I thought you were going to shine
in this one. Me, too.

Right, this one's missing the head.

Presentation is key.
What happened to the head?

Andy? I just ran out of time,
and I was just trying to focus on

getting quality out of
what I did have,

rather than force what I didn't.

So, in third place...

...two nice claws, knuckles,
beautifully presented, but six legs,

Sam. It's the legs that let you down
because eight legs on that

and I'm talking about
yield in business, OK?

So, third place.

Top two. This one -
eight legs, two knuckles,

claws are out beautifully
and a really good yield.

In first place,
congratulations goes to...

...Amy. Well done.

Really well done.

Thanks. That is
a really strong effort.

Kier, the claw let you down,
but strong yield again.

Amy and Kier, in terms of business,

we can sell all that
for £180 upwards.

Well done.

Now, if you thought
today was all about quality,

wait till you see
what's just around the corner.

Rest, please,
cos you're going to need it.

Well, that went well. Well done.
Well done, well done, well done!

Don't even know
why you're happy any more.

You're getting so used to winning!

I'm just chuffed. I gave it my best,

and it worked.

Good boy! Good boy!

Yeah, ranked dead last again,
which is, yeah, a 100% record.

But I've still got a chance.

It's just making sure
I'm positive and keep going.

I need to nail
the next challenge because

there's absolutely no way
I want to leave

now I'm so close to the final.

Tomorrow, I will be better.

Oh, is this us? Lucky Cat.
Who's feeling lucky?

Ooh! Here we go.

This week's all about
the finer things in life.

Yesterday was all about
preparing quality ingredients.

Today, I want the guys
to experience high-end hospitality,

so I've arranged for them to eat at
one of my top London restaurants

right here in Mayfair.

I may be picking up the bill,
but that meal will come at a price.

Afternoon, guys. Welcome.
Six of you? ALL: Yes.

Follow me, please. I'll show you
to the table. Oh, my goodness!

Been here before?

Can't say I can afford it,
I'll be honest.

Inspired by Tokyo's 1930s jazz bars
and Shanghai's drinking dens...

Thank you.

...| opened my Mayfair restaurant
hoping to bring back

some of the culinary wonder

from my trips to
Southeast Asia and Japan.

So, we've got some snacks
to start with,

our pea guac with some rice crackers
on the side.

Oh, my days! Wow.
For today, we'll be serving

a selection of
three different bento boxes,

which you can choose between a fish,
a meat or a veggie one.

At the heart of
the lunchtime menu...

We got a shiitake on, yeah?
..bento boxes.

Compact and creative,

these all-in-one
Japanese-style lunch boxes

contain several portions
of a balanced meal.

Can I have the fish bento, please?
Sure you can.

May I have the same?
And the meat for me, please.

Chefs, check on.
Three meat, three fish.

Once an order's placed,

the food needs to be on the pass
within ten minutes,

meaning my restaurant team
of top chefs

have to work in perfect unison
to create the boxes.

Hey, guys, are we hungry? ALL: Yes!

Oh, my days! That smell! What?!

From the fish option, you've got

some king prawn skewers
with yuzu kosho.

We then move into
salt-and-pepper squid,

courgette tempura,

wakame seaweed salad,
some steamed rice.

On the meat option,
we've got fried chicken,

pork belly skewers
glazed with honey soy sauce,

some steamed edamame,
seaweed salad again.

Enjoy. Buon appetito.
Thank you so much. Prego.

I'll swap you a chicken
for a squid, yeah? Go on, then.

Mm! Those prawns are really good.

Beautifully seasoned.
Oh, my gosh! This is insane!

Whenever we get nice stuff
like this, I'm like,

"What's the catch?
What is he about to do?"

The Last Supper. Gordon is coming.

Good morning.

Hello. How was lunch?
Absolutely beautiful.

Unreal. Yeah. Excellent,

because, for your next challenge,

I want to see all of you
running a lunch service here -

three in the kitchen
and three in the dining room,

one big, dynamic team.

Amy, as you impressed me the most
in yesterday's challenge,

you get to decide who goes where -

who's running front of house
and who's running the kitchen.

Allocate the roles wisely.

Lunchtime diners want
to come in and out.

They haven't got three hours.
It needs to be efficient.

Understood?

This is my restaurant,
so my reputation is on the line.

Good luck. Let's get started.
Thank you. Thanks, Gordon.

Oh, my gosh, Amy! Pressure on you.

Now, I'm setting
this challenge because

I want to see if
they can work together as a team,

especially when
the stakes are this high.

It is my name above the door and,
as always, in my restaurants,

I expect nothing but the very best.

I think I'm going
to run the kitchen.

It's your chance to shine,
so go for it.

Do you feel confident
in the kitchen, Kier? Yeah.

Flo, kitchen. Of course.

So, we're going to go
kitchen - me, Flo, Kier.

Front of house,
we've got Sam, Andy, Craig.

I'm happy to run front of house.

You want to maitre d'? Yeah.

I will throw my hat into the pot.
To what? To run it?

My job is front of house, isn't it?

But the thing is, like, when
you're running the front of house,

you have to make sure
that it runs like clockwork.

I'm putting myself out there
this week. This is my thing.

I'm going to go with Craig

only because
that's what Craig does every day.

I'm happy to do it. Yeah?
Yes, that's fine.

I'm happy to be wherever.

I haven't known Craig
to successfully lead any challenges

during this whole experience,

but let's just hope that
Craig is up for the challenge.

There is no easy role.
There's nowhere to hide.

There's six people.
Oh, God! Now I feel nervous.

And I'm going to run
Gordon Ramsay's kitchen.

LAUGHTER AND CHEERING

One team, one dream!

This is make or break today.

If I cock this up, then I'm going.

With only a few hours
until this restaurant

is packed with expectant guests...
These are the aprons.

...the contenders have
a lot to learn.

Is yours the wrong way round?
Yeah. Spot who works in a pub.

Are we ready for this?

Showing them the run of service...
Think so.

...my director of restaurants, Mario.

So, who's going to be the maitre d'?

That's me, yeah. The fun part.
CRAIG CHUCKLES

And in the kitchen... Hello.
CONTESTANTS: Hello. Welcome.

...group executive chef Jocky.

Got your aprons?
All the gear, no idea.

Have I mentioned that

I've never worked in
a professional kitchen before?

Right, so any of you have
any experience in hospitality?

I've got a couple of pubs.

OK. I deal with the public, so...
Great.

So, today, we have 35 guests
coming through the doors.

The room is going to be split
in three sections.

You are the maitre d'
and you will decide where they go.

Yeah. The maitre d' will always
welcome them at the door

when the guests arrive, and then sit
the guests down at the table. Yeah.

And very important that
you take the order

as per the timing
that they sit down.

It's very crucial that table four

doesn't get the food
before table five.

Obviously, when I'm spreading
the customers out into...

Guests, please. Guests.
They're guests in our house.

Remember, you work for
Gordon Ramsay,

one of the most powerful people
in the hospitality industry,

so it's important that
we have that standard. Yeah.

I run pubs for guys
that have just finished work,

guys that want a pint.

It's not high-end at all,
but it's go-hard-or-go-home today.

Yeah.

When you're getting the drinks,
at the same time,

you will be getting some snacks
for the table,

so you don't waste time
going back and forth.

Time is very crucial for you guys

and you have to always be
on the floor with your guests.

The first section
I'm going to show you

is the rob at a and the grill.

Back in the kitchen,
a crash course on the food stations

from exec chef Jocky.

As soon as a check comes on,

it needs to be gone
within ten minutes.

Prawn - skewer on.
Pork skewer - shit take mushroom on.

This is, like,
a four-, five-minute cook.

This will go up to the pass.
Everything goes into the middle.

Next up will be the wok station.

A little bit of oil, salt.
Bok choy goes in.

Meanwhile, this is for the edamame.
Boiling water.

It's quite overwhelming.

There's an extremely large amount
of stuff to remember.

You drain it, and that'll go
to the chef on the pass.

I'd be lying if I said
that I wasn't anxious.

All right? So, next up,
tempura section.

Open vats of oil. Do not be sticking
your hand in the oil, all right?

Squid into the basket.

So, the aubergine goes into
the tempura batter.

About five minutes,
it takes to cook.

So, you just have to kind of guess
what five minutes is.

You've got a watch. That is true.

This is a very super fast service.
You'll communicate with each other

and work together
to deliver the box.

I'm not sure I'm confident
for the challenge today because

we need to keep communicating
between each other

without shouting to each other.

That will be a challenge.

You work as a team.
This is the whole thing about this.

To be successful in this challenge,
jump in, get involved.

That's what we're doing every day.
It's about supporting each other.

So, this is where we're going
to be welcoming the guests.

The maitre d' is going
to be standing here,

and when the guests are coming,

"Good afternoon. Welcome to
Lucky Cat. Come through."

So, table one, table two,
table three behind us,

and then table four. We have
to memorise these table numbers,

do we? That's right.

What table number was that again?
Six. Sev... Ah, six.

You don't want to get the wrong food
to the wrong table number.

We're laughing about it now,

but it's not going to be a joke
when you're in the service. Yeah.

Right, now it's a case of
building the bento box.

This is the pass.

It's about listening to one voice,

and that one voice is the person
who's on the pass.

We have rice,

the pickles, the seaweed
and cucumber salad.

Skewers - always top right.
All the boxes are looking the same.

The only way it's not going
to be a success

is if you haven't got
good leadership.

Who's going to do what section?
I'm gravitating towards the grill.

That's fine, but please make sure
everything's cooked, yeah?

So, fryers. Fryers for me? Yeah.

And if I get slammed,
then just jump over

and maybe help with the bok choy.

I'm running the pass,

so that's communicating
with everybody

and putting all the dishes together.

I've put myself in the firing line
and it's sink or swim.

What could possibly go wrong?

With less than an hour
until the doors open

and my reputation on the line,

I'm paying the contenders
another surprise visit

for a trial run before service.

Gordon's here. Oh, shit!

We're OK. We're OK.

May I have a look at the menus
super quick, yes?

Sam, what are the snacks, please?

Erm, the snacks.

So, we have a pea guacamole and...

Oh, God! I didn't write it down.
A pea guacamole with cucumber

and smashed cucumber...
OK, stop, stop, stop.

You guys need to learn this.
You've only got two things on there.

Let's have one meat, one vegetarian

and one fish bento box, please,
with the snacks.

Thank you. Craig... Yeah? ..how can
Sam not know about the snacks?

Yeah, she should.

Crackers and pea guacamole.

This is for Gordon.

Check on - one meat,
one veg, one fish.

You've got ten minutes.

Craig, can you turn around,
tuck your shirt in?

It's all hanging out at the back.
Yeah, yeah. Sorry. Thank you.

I've seen better service
down the Golden Egg

down the Old Kent Road.

I think all three of us need to
relax a bit, you know what I mean?

Just taking the pressure
off ourselves.

Just going to top his water up.
Yeah, yeah.

Have you got your skewers on, Kier?
I had to take this out.

That's going to wait.
Please put them on now.

Get your edamame down.
Are you OK, Flo?

So, you've got flour,
then batter for your courgette.

I'm not sure about the flour,
but let's see.

Have you got your bok choy in?
No, I haven't yet.

We need to be thinking.
Get your meat on,

then move on to your edamame
and your bok choy. Yeah.

Craig, one thing you should know
about the guests here is

they're in and they're out,
so be efficient.

Sam, what are the snacks, please?

Pea guacamole with rice...with
rice cake...crackers.

Sorry. And, erm...

Go back to the kitchen. Oh, God!

Oh, my Lord.

Kier, my squid cooked
really quickly.

Are you ready or not yet?

Erm, just got to make sure
I don't burn this meat.

Courgette for the fish. Salt.
Don't worry about the... Salt.

Ow! Salt. Yeah, yeah,
we're all good.

I'm done with the fish.
How long, Kier?

I'm nearly there. There's the meat.

Service, please.
One meat, one fish, one vegetable.

In the fish bento,
we have yuzu-glazed prawns

with tempura, erm, courgettes,

seaweed salad, rice and, erm,
salt-and-pepper squid.

Nice explanation.
Just need to be quicker.

OK. I need you to be more fluid.

Thank you. Is everything OK
with your meal?

I haven't tried it yet.

It'd be nice if you let me have
a little bite to eat,

and then I'U0 let you know.
Thank you. Thank you. Sorry.

First time in a restaurant,

Gordon Ramsay's just
eating your food.

No biggie. No biggie.

Shit!

Is everything OK with your meal?

Would you mind just
taking that one back?

There's no seasoning on the squid
whatsoever. It's just bland.

Sure. Thank you. Oh, no! He's not
sending something back, is he?

What is he sending back?
The squid - he said it's bland.

Yeah? We can try
and reseason the batter.

More salt? Salt and pepper.
Can we change the batter?

Do you want me
to recook anything of that?

It should be OK.
Close the bento to keep it hot.

This is exactly
what they need to avoid.

Every returned box not only affects
the customer experience,

but also has huge cost implications.

It's crispier.
Definitely crispier. Service!

Right. Erm...

Just so I'm clear,
the box went back to the kitchen,

and they redid the squid,
and everything else is the same?

When we send something back
to the kitchen, what do we do?

The whole thing would get redone.
The whole thing.

That is basic - very basic.

If somebody complains about
one sector of that box,

the whole lot needs to get redone.

OK? We're in Mayfair,
not a camping site.

Yeah. Yeah? Standards, OK?

I know we can be a lot better.

My restaurant.
Your quarterfinal. Own it.

Good luck. ALL: Thank you.

Oh, I feel like I want to cry.

GORDON SIGHS
Hey, we ordered the snacks.

No snacks. Fuck me!

Let's go. Let's go. Let's go.
We got this.

I think people are feeling
the pressure. Final six.

No-one can really hide.

But I just think this is still
way too early for me to go home,

and I would hate
to go home on something

that's not in my back garden.

Just positive. It's fine.
We are here. We are a team.

I am treating every single bento box
like it's a bento box for Gordon,

without missing anything off
or falling behind on timings

and making sure that
everyone's doing it in the kitchen.

Ah! I think I've just realised
what's about to happen.

I don't have any concerns.

No, no, no. It'll go well.
It'll go well.

It'll go well. Yes, it will go well.

So, smashed cucumber.
Pea guac with rice crackers. OK.

Not the best start.
Slightly all over the place.

That's just with one customer
sat in the dining room.

Can you imagine
when there's 30 in there?

Right now, I'm not feeling too good.

With the start of
the lunchtime service

only minutes away, I hope the teams
have taken on my feedback.

Guys, you've checked
all your fridges, yeah?

The only way
they're going to succeed

in this quarterfinal challenge
is if they communicate...

Four, five, six, nine and seven.

...and keep calm.

1pm, and the guests are starting
to arrive for lunch.

So, you've got two woks,
you've got enough clean water.

Can you tie me up a bit tighter?

It's a 90-minute service

and I expect every guest
to leave the restaurant

with the same
high-end dining experience,

as well as a swift
and delicious meal.

Be yourself, girl.

That's how you smash it -
just being yourself, innit? Yeah.

Be myself.

With my expert team and I
keeping an eye

on the contenders' performance,

it's time to see who shines
under this added level of pressure.

Hi, guys. How are you?
Welcome to the Lucky Cat.

Nice to meet you. I'm Craig.

Follow me through
and I'll show you where to sit.

You can sit at table 12.
Everyone looks nice.

Enjoying the weather? Thank you.

You'll be looked after by Sam today,
so take care.

AMY: We've got guests coming in,
so look alive.

Would you like to wait there, guys,
and I'll be with you in a second?

I'll take you to your seats.
How are you? You all right? Yeah.

Enjoying the weather? My name's Sam
and I'll be your server today.

Do you know what
you'd like to drink?

I'll leave you with Andy.
Thank you, Andy.

My name's Andy. Like Craig said,
welcome to Lucky Cat.

For drinks, what would you like?
we'll have white wine.

Everyone with a white wine,
right? OK.

With the restaurant filling up...

Enjoying the weather, then?

...and the welcome snacks
finally served...

We have some pea guac
and some smashed cucumber.

That's my favourite.

Have you looked through
the menu at all?

I'll go for the meat, please.

Three fish and a meat, yeah.

...Craig wastes no time
taking orders to the pass...

Guys, check. Right,
three fish, one meat.

...but, for Mario,
standards are already falling short.

We just started the service
and Craig's already messed it up.

You look after the tables
on the order of sitting down,

so the first seated
gets served first.

He's taken an order
from other tables,

rather than taking the order
from the first table,

so they're already behind.

Not a great start.

What? Six skewers, yeah?
Yeah, will do.

Rock that edamame, as well.
Just one portion of edamame.

We need three minutes for the meat,
so, wait, wait. Yeah.

My name"s Sam.
I'll be your host today.

And it's not long before the
problems from their practice run...

So, on the menu today, we have
a meat bento, fish and, erm...

...veg. ..crop up again.

How did I forget that veg? Oh, boy!

I had the fish earlier and I thought
it was great, to be honest.

But whilst the first order
is yet to be boxed...

See with this one? That's meat
without the seaweed salad.

What would you like?

...a rapid stream of checks
to the pass...

I'm meat, as well, yeah.
Fantastic. Thank you so much.

...is already overburdening
the kitchen.

So we've got table 12.

Yeah. Just leave it.

Where would you like this, Amy?

Just stick it on the board.

I want to put this cup here.

So we've got another three fish,
one meat.

I'll get that on in just a sec.

Watch that prawn doesn't burn there,
Kier.

It's caramelised, yeah, not burnt,
yeah? Big difference.

So I have six prawn skewers there.
Yeah.

You've got five prawn skewers here,
Kier.

I need another one now.

What? Is there only five? Now. Kier.

Three twos are six,
yeah? Not five. Yes?

You need to be super-vocal.

Kier, do you need help?
I'm OK, actually, yeah. Maybe.

What have we got?

We've got three fish and one
meat on the next.

Listen. Yeah, I'm listening.

Tell me what I have to do.

Three, one, two...

Kier, you can't lift the shrimp and
the pork with the same tongs.

OK? OK.

Starting to regret this.

I'll bring over some snacks
for you and also

put your drinks order through.

Thank you. Thank you.

How are you? Are you well?
Very well, thank you. That's good.

I'm sure Craig will be over to seat
you in a second, OK?

Just ignoring the guests waiting
at the entrance.

Tell him. Yes. Just tap him and
tell him.

Your guests are at the entrance
waiting.

Yep, no worries. Let's go. Let's go.

Sorry, I won't be a second.
That's OK.

Nice cold beer...

Thank you.

INDISTINCT

Be back with your drinks in two
seconds.

Would you like to come with me?

How are you enjoying the weather?

I'll get you seated. Just over
here for me.

The guests at the entrance are
waiting for a long time.

Oh, my God. Craig's lost it.

The room's running him
rather than him running the room.

There's no communication
with him or his team.

Guests waiting at the door. Say
again. Guests waiting at the door.

OK. Thank you.

Hello, ladies, how are you, all
right? And gentlemen, I can see.

Come through. Come through.

Service!

20 minutes into lunch, and with
the restaurant almost at capacity...

My pleasure.

...the service team are still
finding their feet.

We are ready for the big reveal,
yeah? Absolutely.

One, two, three. There we go.
Sorry.

I hope you all enjoy your food.

Thank you. Andy.

No-one's explained what's in there.

Come on, give me those. Give me
those.

Come on.

Let me just give you a little
rundown on what we have.

Let's see if I get this the right
way round.

OK, so we have the fish
and meat, and the big reveal.

Is this the wrong way round?

We've swapped meals. OK.

Bloody hell.

Sam, they're
positioned on the check.

So you don't go over there, "Who's
having fish, who's having meat?"

But more importantly, you've got to be
in and out. Nippy, nippy, nippy, yeah?

A little bit quicker. Let's go.

I am about one minute off on the fish
and about two minutes off on the meat.

When did you put that edamame
in, mate?

Right at the start. Get it out.
Get a fresh one in.

With orders backing
up in the kitchen...

Meat. No seaweed. Mushroom instead.

...it's vital that Amy and her team
box clever...

Fish, no seaweed,
mushroom instead.

...and communicate any changes...

Three fish, three prawns incoming.
Fish, no seaweed, mushroom instead.

...otherwise, there's no way
guests are getting fed.

I've got my three fish there.

Stop talking while I'm thinking,
please, I pray to God.

Well, that's going to be difficult.
Please, just literally just give me silence

for two minutes.

This next check, right...
Bit louder, Amy.

I'm not talking to you.

It's fine. Amy.

You're landing the aircraft.

So you're central control to this,
that's why you talk to each other.

The timing and the communication
is off.

We need to get our timing
back, please.

Right. So we are sending three meat,
three fish, yeah?

When done correctly, the bento boxes
should be cooked and served

in around ten minutes.

Sorry about the wait, guys.
I've just chased up your food.

It should only be a few minutes.
That's OK.

How long on table ten?
That? Nowhere near, mate.

But with the kitchen behind...
Table 12, how long, please?

...timings have gone
completely out the window...

Table nine is waiting.

Everyone's waiting at the moment.

...and guests are getting
hungry and restless.

Sam, table 12 was the first
table in.

We've already fed three other
tables.

What's happened to their food?

I've asked them several
times and they keep saying,

"It's coming, it's coming."”

Well, it just looks a bit
embarrassing, they're looking round.

How long for table 12, please?

They were here first and still
haven't been served.

OK, I swear to God it's coming.

Guys, I'm so sorry about the wait.

Your food is just getting
plated now.

Table 12 is our first table
to sit down and no food.

There's no communication.

Craig is not talking.

And Amy's shut down.

What a shame.

An hour into the 90-minute
service...

This is table 12.

...and table 12's order
is finally on the pass.

Going to go and get your food
for you now.

Thank you so much for your patience.

All right, there's the meat.

But there's another problem.

Hey, come on, look at this.
Black is burnt.

Kier, get some more pork on.
Oh, my gosh.

We have to restart all of them.
Yeah. Come on, guys.

Let's pick it up. How much? Six.

Kier looks a mess, man.

He's not even thinking
about what he's doing.

Flo, she's working super-fast.

She should have been on the fucking
hotplate, if I'm honest.

We need to keep an eye
on this pork.

Kier, how many have you burned now?

Eight. Too many. Eight.
Yeah, sorry about that.

When you put too much on there,
it's just starting to burn.

Yeah, yeah, I get it. And then there's no
point in putting 12 on and burning six, right?

Yeah.

Please be careful.

Kier's got no standards.

There's no standards being held
there. No.

There you are. My pleasure.

Is everything OK with your food?
It's pretty nice. Fantastic.

Enjoy.

How is the wine?

Exquisite. That's what I like to
hear.

Right. Bring the pork here now.

Craig, pick this up, please.
That is table 12.

You've got fish, meat, fish, meat.
OK.

You've got a fish.

Thank you.
And a meat. Enjoy. It's delicious.

Craig? Thank you. Thanks.
You just put them down.

No-one's got any idea
what they're eating.

No, that's fine. Explain. Quickly.

Sorry, guys. I should have explained
exactly what you're eating.

So, what's next? Hang on.

Yeah, I just need to know
so I can cook.

Yeah. No, I know you do,
but please just be quiet.

Kier and Flo can't see the tickets.

They're depending on Amy to
co-ordinate that.

Now she's shut down.

Amy? You've got to communicate
to the team. Yeah.

Up next... Yeah.
..five meat, one veg.

After that, two veg, two fish.

You need to speak up now
and use your voice. Yes.

So we are going on table eight,

which is five meat and one
vegetable.

After that, we are going on table
nine, which is two meat,

after that, two meat, so we're
making... OK, well, stop there.

Yeah? So that's easy.
Put two twos together.

Start a time. Yeah.
Four minutes, three minutes.

So we work in unison, please. OK.

We can do this, guys.
We can do it!

With food stalling in the kitchen,

the service team have to deal
with the fallout in the restaurant.

Sorry to keep you waiting, guys.
It won't be too much longer.

Can I get you a drink at all?

Can you look if our bentos are
coming?

I'll chase that for you now.

I'm here with more drinks.

But they've got problems
of their own.

Craig, we're still leaving the menus
on the table. Looks so tacky.

OK. Get some standards across the service now.
Of course, yeah. No worries. OK. It's not a pub.

I've never, ever
seen a service like this.

Menus around, guests complaining,
hands up on the tables everywhere.

This is not a service.

This is a mess.

Fucking hell. What have I done?

Come on, let's do this, yeah?

Thank God we have Andy.

Sam, go in front of me
cos you're one and two.

He's speaking to the guests.
He's speaking to his team.

He's communicating very well
with everyone around him.

He's owning his section.

ALL: Wow.

OK. I bring over some water
in a second for you. Yeah?

GUESTS: Thank you. My pleasure.

How long's that ticket been there,
Craig? An hour.

Yes. One hour. You're supposed to be
in and out within an hour. Yeah.

Not sat for an hour. No worries.
We're so sorry.

Yeah.

Yeah, we'll just chase for you.
I apologise.

I'll check with the kitchen.

Table seven need to go home.

So... I don't know how I'm supposed

to physically cook food
quicker, though, Craig.

Yeah? I've offered them a
complimentary wine.

I'll pay the bill. No, no, no, it's
fine, but I've given them a drink.

Amy, just give me a time for table
seven, please. Meat and fish.

How long on a meat?

I am two minutes off on the meat.

How long on a fish?

Er... Two minutes, three minutes,
yeah? About one minute.

More edamame working, yeah?
Thanks. That's all right.

Would you mind chucking
some edamame in for me?

You're an absolute legend, Flo.
Thank you for that.

I couldn't have simplified
the menu any more.

There's three boxes on there.
Meat, fish and veg.

I agree. I agree. Come on.

Kier, four minutes for me.
Is it OK for you?

I am nearly there on the fish.

90 minutes up and the lunch service
should be coming to its end.

Service, please.

Where are they?

But instead, some tables are only
just receiving their food.

So sorry about the wait there, guys.
I'm really sorry.

Can I get you a drink at all?

Here you go.
This one's for you.

This is the meat, right? Yes.

I'll get the chopsticks.

There you are.

Thank you, my friend.

Come on. The last table's a fish and
a meat, yeah?

One fish, one meat. Let's go.

The contenders have one last
push to turn this around.

Is this the last one?
Kier just cooked that.

Come on. Chicken is done.

Last one. Come on.

Done? Done.

It's on the pass. It's on the pass.
I'm so sorry, guys.

Oh, thank you, darling.
Yeah? Are you OK?

I'm starving! Yes. Very hungry?
Yeah, I'm sure. Yeah.

I'm starving! I promise you...|
promise you. It's on the way.

Kier, come over.
I just touched them.

They've been sat there five
minutes... Yeah, yeah.

...because no-one's on the same
page.

I mean, I am calling out our times,
I just... It's fine.

It's not fine.
It's a shitshow,

and the last three tables
there was just embarrassing.

So can you and Flo talk
and give me a fresh one

for the last table, please? Yes.

Is that too much to ask for?
No, it's not.

No. So, I'd like a standard to be
set. Yes.

So can we have fresh? Yeah.
Absolutely fresh on.

Two prawns, two pork skewers,
two prawn skewers.

Can you do it in three minutes?

Yes, I can. OK.

Service.

Ah. Well done.

There you are. Ooooh!

How do you feel?

Don't break. Not now.
Not now. Not now.

It's almost three, and the lunch
service is finally over.

Thank you. No worries.
Yeah, lovely to meet you.

Take it easy. Thank you.
And sorry for the delay again.

Table six were waiting for...

...45 minutes, it was. An hour.

I think there's going to be a ton
for Gordon to critique us

on in the grilling. For people
to wait 50 minutes...

There's no way there should be
a compliment there.

Just communication for me.
I was shit at that. It's cool, man.

I think we controlled the
controller.

I wish I could have done better,

but I did the best that I could to
keep the guests happy.

In a room of this size with three
people, it's tough, isn't it?

I feel proud of myself
that I've given it a shot,

but I would change a few
things if I could.

Because you're not in the pub,
Craig.

Yeah. I must say,
not my favourite thing.

That was the hardest thing I've ever
fucking done in my life, I think.

I did my best. I jumped

a lot on Kier's station to help him

because I didn't want
to let my team down today.

I didn't take the easy road
and I put my neck on the line.

I feel like I was supported,
especially by Flo.

Kier did come into his own
towards the end.

But it's too little, too late.

OK.

Last guest just gone.
That was a tough 90 minutes.

It's painful. It's very painful.

Let's talk about the service first.
Front of house.

Watching guests being ignored at the
reception, watching guests waiting

for their meal and watching
the maitre d' in charge

not communicating with the kitchen
or not with his team,

that was very painful as well.
Right.

Craig should have led that...

Craig wasn't in charge. He should
have led the whole operation.

He just lost it. The service looked
a little bit haphazard.

They were just throwing
the food at the table.

They weren't even telling
the guests what was in the boxes.

In the kitchen, Amy started with a
strong voice. Yes.

What happened there? She got spun
out from the first check

and never managed to really catch up
on herself.

It's just too much information. She didn't
know how to get that information out.

So, what happened with Kier burning
those skewers? How do you burn a

skewer? They're only on there for
two minutes.

Yeah, the fact was that he burned
them. He was told they were burnt.

And then he sent out even more
burnt skewers.

I just felt it was a lack
of interest.

Kitchen-wise, standouts.
I mean, Flo seemed organised.

Flo was running.
She started running.

She started jumping onto Kier's
side as well,

and was super positive in the way
she handled herself.

So, calm, collected service by Andy.

Andy is. Andy really, really kept
his cool, smiling all the time,

even though there were some
delays on his tables.

He was going to the tables,
speaking to his guests.

Really good feedback.
Appreciate it, gents.

Thank you. Thank you. See you later.
Take care. See you. Thank you.

Fucking hell.

Back here so soon.

Here we go, here we go.

Here we go.

Here we go, kitchen team.

Did anyone else not sleep
last night?

My dreams are just like...
either have got Gordon in them,

or I'm doing some form of task.
Yeah.

I'm like, "Oh, no!" Like...

Welcome back.

Good to see you all.

This week was all about quality
and high-end service.

Crucial in business. I told
you it was going to be tough,

and I wasn't lying.

Now, this challenge was in my
restaurant, my name above the door,

and I handed my 25 years'
experience to you six.

I had my staff training you,

and myself and they were watching you
across every minute of that service.

We're in the quarterfinals now,

and the margins for error
are so slim.

So, I had a big debrief with Mario
and Jocky at the end

of that service and discussed
all your performances,

and we all agreed that there
were two of you that stood out

across this challenge
as two strong performers,

and for that reason,

the first person that I will not be
grilling tonight

and will be in the semifinal...

...is Flo.

Thank you. Young lady, you acted
professionally in the kitchen,

offering help to cover all aspects
of that kitchen,

and honestly, I felt without you, it
would've been an even bigger

disaster than it actually was.
So, good job. Thank you.

The second person I won't be
grilling this week kept their cool

under pressure and actually
did manage to keep a decent level

of communication on the floor.

My second semifinalist is...

...Andy.

Just unfazed under pressure,
which is a great sign.

Well done, young man. Thank you.

As for the rest of you,
simply not good enough.

Sam, Craig, Amy and Keir.

I want to see all of you in
the restaurant to grill

you on your performances.

At least one of you will be leaving
tonight.

Good job, Flo, Andy. Well done.

Well done. Well done.

That was well deserved.

Well done, bud.

Well done.

I'm not surprised
that I'm in grilling this week.

I did struggle with the challenge,
but I'm going to fight my corner.

I had a bad day in the office,
if you like.

So, I have to tell Gordon exactly
why I need to be here

and that I deserve to be here,
and I do.

We're on week six and I've been five
weeks on the winning team

and I need to prove to Gordon
that the common denominator

between all of these
winning teams was me.

It would be really difficult
to go out now

because it's, like, in touching
distance. There's a lot at stake.

So, yeah, I'm going to fight for it
because I want to be in the final.

That's what I'm going to do.

Kier, sit down, please.

Sam, take a seat, please.

Craig, sit down, please.

Amy, sit down, please.

In your mind, what went wrong?

Obviously, I made errors.
Of course I made errors.

But it was very difficult
having food coming from one side

and the other side,
getting one on time

and then finding out that six
skewers have gone in the bin.

So on that note, did you shut
that communication down?

Is that why they weren't talking?

I didn't shut the communication
down between that.

I was asking Kier questions
and he was getting very confused.

And I'm like, "No, listen, don't
talk. Just listen, listen to me."”

Those levels of communication
should have been so much easier.

Why had you shut down?

I think communication between me
and Flo was good.

But without mincing words,

Amy kept telling me to shut up,
literally.

And there's only so many
times you can be told

to shut up before you have to,
really.

Because it was Amy's show.
She was running the kitchen.

If I was going against her
in that respect,

the wheels would have fallen off
even more.

Let's make one thing
fundamentally clear.

That is not how I'd like to operate
a service in the middle of Mayfair.

No. That 90 minutes was a shambles.

You were all over the place.

You were literally putting
those boxes down and disappearing.

Yeah.
You weren't even explaining.

No, no. Why?

I'm not going to sit here
and say I was at my best yesterday.

I can't do that, because I wasn't.

| just made a couple of mistakes
yesterday and I've learnt something.

We start the service. Yes.
You get one of the first tables sat.

Yes.

45 minutes later,
still no food on that table. Yes.

How does that happen?
You'd have to ask Amy.

There was no movement
in the kitchen.

Two thirds of the way through,
we were still taking orders

and leaving the menu on the table,

which was causing mass confusion
amongst all three of you,

to who had their order taken.

Why can't we clear the menus
after we've taken the order?

My mistake. Hands up.
That was my mistake.

But as soon as it was brought
to my attention,

I cleared them straight away.

Yesterday was a shitshow,
but I can tell you

that that's not
how I run my business.

It's not a reflection
of what I can do.

The big question for me
is where was your quality control?

Knowing full well that you can't
overcaramelise them,

then they look burnt... Yeah.

...and yet you did that and sent
them to the hotplate

when you know the standard.
Why do that?

In retrospect,
it was a silly mistake.

I wasn't trying to pull the wool
over anyone's eyes,

but I think it was Amy's call.

If she wasn't happy with it,
she could give it back to me.

The minute you dispose of something,
your job is then to communicate

to your team,
can we flip the ticket? Yeah.

Can we go elsewhere?
Because I've just ruined something.

I was trying to communicate.

I had learned from previous weeks
that that was important.

Amy was so overwhelmed at that pass,

partly because the front of house
team hadn't assigned one person

to communicate to her,

so she was getting three or four
voices in her ear at one time.

Were you overwhelmed?

Oh, my God, yeah.
Absolutely, I was overwhelmed.

But I pushed and pushed
and I didn't crumble.

I pushed until every box
had every element cooked well.

No food came back
into the restaurant.

There was no components missing.

The quality of the food was there.

The timing of the food was an issue.

How do we wait nearly 60 minutes
for a ten-minute pick-up of a box?

That's the situation we were in.
And from my perspective,

I couldn't get the food
out any quicker.

What I could do is try and salvage
the situation by pacifying people.

That's where I draw on
my experience.

Yes, it's pubs, it's not your level
of business, of course,

but a lot of those people
waited 60 minutes and they left

with a smile on their face.
So I had to draw on what experience

I had to do that. Sure.

I actually stopped half
of that restaurant walking out,

because they would have done,
Gordon.

But by giving them free drinks
and compo meals.

You have to speculate to accumulate.

Craig was the maitre d'. Yes.
You and Andy were supposed to be

the sort of wing men. Mm-hm.

Did you feel he led
the dining room properly?

No. I don't feel like he led
the dining room.

Andy took a bit
more control than Craig.

You could see the wheels were
falling off in service. Yes.

Why didn't you then call a meeting,
take control of the dining room

and reconstruct that whole service?

When I tried to communicate
with the kitchen,

Amy wasn't...

It was... You were literally
shooed away.

It's the semifinal... Yeah.
..next week. Mm-hm.

The pressure's off the charts.
Mm-hm.

Have you plateaued?

Have you maxed out with what you
can deal with in this competition?

No, I haven't maxed out.
Impossible.

I've survived two heart surgeries.

That's not enough for me to max out.

There's a semifinal place at stake.
Yeah.

Tell me why you think
you should be in that.

I think I've managed to relate
to people well,

which I think is important.
I think I've been vulnerable.

I think that's just as important
as barking orders.

And, yeah, this has been the hardest
experience of my life.

But I'm still here.

I'm still fighting,
and I want to do it.

What have you done to warrant
a place in the semifinal?

Look at all of the six tasks. Yes.
Look at profit margins. Yes.

Look at being part of a team.

Look at some of the stuff
I did for you yesterday

to save you from losing
customers in that restaurant.

I'm not a finished article
in terms of a business,

but I've learnt something yesterday
and I learnt something

the day before and I learnt
something the day before that.

And what I have got is a product
that would make you a lot of money

because it's innovative
and it's unique

and it's new and nobody in my sector
of the business is doing it.

I would like to take
you along the way,

and I deserve the investment.
I deserve to be here.

But I just made a couple
of mistakes yesterday.

I have shown you over the last
five weeks that I am competent

across the board.

I have won every single challenge.

Marketing, tag lines,
things that I have no experience in,

no formal training in,
I have excelled in.

Everything that I put my mind to,
I can achieve.

Amy, thank you. Thank you
for giving me the opportunity.

Genuinely appreciate it so much.

Kier, thank you.
Thank you very much.

Thank you, Craig. Thank you.

Thank you, Sam. Thank you.

Hiya. Hi. Oh, God!

Amy, Kier, Sam and Craig.

Running one of my restaurants
was never going to be easy,

but this is
for a place in the semifinal.

Amy, for me,

you shut down your team
in the kitchen

and you couldn't control the voices
from the restaurant.

Kier, the food wasn't coming out
of the kitchen fast enough.

And one of the main reasons
for that was quality control

from your station.

Craig, your team looked towards
you as a leader, and honestly,

at times you were
like a deer in headlights.

Sam, the pressure got to you
on that floor,

and I don't think we saw
the best of you.

I've done a lot of thinking,
and especially at this stage

of the competition,
nothing's easy.

I've made a decision.

The service started off
on the bad foot.

And from that point, honestly,
I don't think it ever recovered.

So the person I will not
be investing in...

...is Craig.

Thank you.

Young man, you had that pressure
on your shoulders.

You were supposed to be running
that service.

Unfortunately, it was running you.

I hope you take a lot
of these lessons and apply it

to your phenomenal business.
You've got two smart micro pubs.

Yeah. And I know...are going to go
on and become a huge success.

Thank you.
But I'm afraid we're done.

It wasn't only service
where we had issues this week.

There were problems in the kitchen
that led to the breakdown

throughout that challenge.

Which means I'UIL also not
be investing in...

...Kier.

To see you step up.
And honestly, I don't think you did.

OK. Yeah.

I know that you're an incredibly
articulate man with a huge future,

and I understand how passionate
you are with those sources.

Take everything you've done
in this competition

and put it into that business.
All right.

Congratulations, Amy, Sam,
Andy and Flo,

into the semifinals.

The margins of error are going
to be even smaller next week.

Understood? Yes. Yeah.
Congratulations. Thank you.

Well done, guys. Well done.
Give me a hug.

Craig was overwhelmed
with the challenge.

He fell asleep during service.

With Kier, it was a really
difficult decision

because I gave him a chance last
week and I needed to see

more of him this week.
Sadly, I didn't.

Really excited
with the four talented guys

in the semifinal,
and if they didn't know beforehand

how high the stakes are,
they definitely do now.

I've really enjoyed the competition.

This is a once-in-a-lifetime
opportunity.

I'm so lucky to have got this far,
so I'm not going to take anything

other than positive stuff from it.

It sounds super cheesy because
everyone says that, don't they?

They all go, "Oh, I've had this
amazing experience

"and I'm so much
of a better person now."

But I have learned a lot.
I have grown.

So it's been an incredible
experience.

Next time...

It's all about creativity.

Create social media videos.

You are taking over.
You are not listening.

This is like a horror movie.

There's a place
in the finale at stake.

When I ask you questions,
don't go on for too long.

Et voila!

Oh, the egg. Yeah.