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[English subtitles are available]
[Flight to You]
[Episode 16]
Brother-in-law,
Cheng Xiao is nowhere as experienced
in flying as you are.
So her judgment
cannot be as reliable as yours.
The simulation engineer is here.
Let's start.
The company has decided
to change all the tires.
This plane was involved in an accident,
it's a special situation.
The company and the media are paying special attention to it.
We need to fix it as soon as possible.
We will have to pull an all-nighter.
I'll treat you all to dinner after.
-Okay. -Let’s get to work.
OK.
Cheng Xiao.
Why are you here?
Mr. Ni.
I'm here to see Q.
Q.
B-925Q.
Xiao, you are here.
Fan.
I’m sorry.
It's my fault
that you all have to stay up late again.
It's okay. It's our job.
Let me help you.
Y- you don't have to.
It's okay.
You'll get your clothes dirty.
Done.
Thank you.
I'll get back to work.
OK. Thank you for your work.
It's not a problem.
How is the plane?
I just told them
it's lucky you changed directions in time.
Otherwise,
Q would have been disfigured.
Or maybe even
had a brain hemorrhage.
You really know how to comfort people.
Don't blame yourself.
I heard it's basically agreed upon that this conflict
was Youji Airline's fault.
Don't you have an investigative meeting later?
Go back and get ready.
Your- Your Q
is in good hands.
Thank you, Mr. Ni.
Don't call me Mr. Ni anymore.
Just call me Ni Zhan.
How about I call you Zhan?
That's even better.
Okay. Thank you, Zhan.
Go back now.
Okay.
Goodbye, Zhan. Sorry for the trouble.
Fan, I’m leaving. Bye.
Okay, bye.
Sorry for the trouble.
It's okay.
Yuheng,
do you also think
I should come clean to Ms. Ai?
It's okay.
Come in.
Conflict!
Maintain the middle line and hit the brakes!
Simulation number three.
After manually braking,
the plane slid 120 meters,
about 30 meters away
from the other plane.
30 meters?
It's half the length of the 787.
Braking would have
completely averted the incident.
Brother-in-law,
it seems that your judgment was the most accurate.
Forget it.
After the accident investigation,
we have confirmed it's the other party's responsibility.
There's something wrong with Youji Airlines' plane's system.
Why did you suddenly call me?
It seems
it has nothing to do with work.
Yesterday,
I broke the rules.
I've read the company's internal report.
I wanted to see you, but I didn't have time.
To be honest,
I’m surprised.
My students were in danger,
I couldn’t leave them in the lurch.
No.
This excuse
may be enough to fool others,
but it won't work on me.
You, Gu Nanting,
have always prioritized safety above all else.
I was wrong.
It's not just about right and wrong.
I'm glad
you've finally made up for this lesson.
I didn't tell you before
because you can understand
only by experiencing it in person.
No matter how well designed
a safety manual is,
it's still mechanistic and rigid,
because you've ignored human factors.
while humans are variables.
An excellent system
should be a system with humanity.
Just like what you did yesterday.
You knew it was against the rules,
but you couldn't control yourself. You had to do it.
Where's the other pilot?
I don’t know.
Cheng Xiao.
What's wrong?
Nanting.
Didn't you
get along well with
with Li Yuheng?
Why are you—
Master.
I've known Yuheng since I was young.
She's in Luzhou alone,
I have the responsibility to take care of her.
It's just that.
I've seen Li Yuheng's resume.
She has a postgraduate degree in Chinese studies,
but she came to Luzhou
to become a flight attendant.
Have you ever thought about why?
My mom said the same thing.
People around you
understand the situation better than you do.
Actually,
I've also noticed something.
But
I'm not good at dealing with such problems.
This is a major task in life.
It's even more difficult
than work issues.
However,
being indecisive
will hurt everyone involved.
I'll find a chance to make myself clear.
What about
Cheng Xiao?
She's just my student.
One of my students.
Ask your heart.
Du.
Yes.
Set an alarm in seven hours time.
Okay.
I'll remind you
at 6:12 tomorrow morning.
Turn off the lights. Thank you.
The lights are off.
It was so dangerous today.
I didn't know
what would happen to the plane next.
Why did you rush up?
Ask your heart.
Come in.
Brother Nanting, you wanted to see me?
Tell Cheng Xiao
to attend the internal investigative meeting
in the afternoon.
Brother Nanting.
About the investigative meeting,
the company has sent out an e-bulletin.
They should have sent a mass email as well.
My phone was on silent.
What about
I'll leave if there's nothing else.
Wait.
Give this back to Cheng Xiao.
Why didn't he give it to me himself?
How would I know?
Xiao.
Did you fight with Brother Nanting again?
I don't think so.
Brother Nanting saved you two days ago.
Okay. Stop speculating.
It's not what you think.
Do you want me
bring something back for you?
Xiao asked me to pass you this.
She said
she wants to express her gratitude to you.
The calories are excessive.
Do you want some?
No, no, no.
Xiao said
she prepared this specially for you.
No one else is qualified to touch it.
This is a
glutinous rice ball.
This is a
waffle.
Brother Nanting.
Do you understand?
Don't waste it.
I'll eat it.
I’m leaving.
Xiao's coward set meal
was totally lost on him.
[Conference Room]
[Statement of Events]
[Signature: Xiazhi]
Why did you make such a stupid mistake?
I'm sorry.
I was wrong.
I was negligent as well.
It was an emergency.
In order to help an old man,
I didn't stay back.
After confirming the cabin was cleared,
I didn't fulfil my duty
as the Chief Attendant.
I will accept any punishment the company deems fit.
I'm sorry, Ms. Ai.
I've made trouble for you.
Xia,
you've been in the company for almost seven months.
Your monthly performance evaluations
have been below average all this time,
and you have received many complaint letters.
But strangely,
in terms of letters of praise,
you rank second in your batch.
I've been in the Cabin Service department for so many years,
but you are the only one
I cannot understand.
But this time,
your negligence has violated our bottom line.
What we need
is to operate as stably and safely as we can.
I don't think you can do it.
So,
I suggest you
switch to another position
or to another company.
Ms. Liang.
Xiazhi's negligence
didn't cause any actual losses.
And she has admitted to her mistake.
According to the company's rules and regulations,
her punishment can be reduced.
So I suggest
we let her reflect on herself
and fly for another month. Is that okay?
You're still defending her?
You are the best Chief Attendant
in your department.
You have been on the Luzhou Airlines Magazine five times.
But this time,
your management of order in the cabin
and your leadership over your crew
have been problematic.
The department has decided to give you a major demerit.
OK.
I'll make up for my mistakes in the future.
But Ms. Liang,
I still hope
you can give Xiazhi another chance.
Xia,
you will be suspended for a week to reflect on yourself.
After you return,
I'll arrange for an Inspector Liu
to supervise your work.
If your performance score
below average next month,
then
there's nothing we can do.
Thank you, Ms. Liang.
That's all for today's meeting.
Ms. Ai.
Thank you.
I'm sorry.
I won't do it again.
Don't thank me.
I fought for your last chance
because I felt bad.
It doesn't mean I still have hope for you.
It's up to yourself now.
You're dismissed.
Don't be sad. It's okay.
Xia,
Ms. Ai may just be trying to motivate you.
Don't give up.
It's over.
It's really over for me.
Honey,
don't be sad.
Sometimes, choices
are more important than hard work.
We can't force ourselves
to do things that are not suitable for us.
Good luck.
Xia,
She's right.
I can't do anything right.
I'm a failure of a flight attendant.
That's not true.
Don't say that.
Even if no one supports you,
I will support you.
Done.
Done.
Don't cry.
Let's go. I'll take you to eat skewers, okay?
Don't cry anymore.
The Joint Investigation Team has identified
the reason for the conflict.
According to the regulations,
the captain of Youji Airlines
should have been on standby behind the waiting line.
However, the brakes malfunctioned,
causing the plane to cross the waiting line,
thus creating the subsequent conflict.
Youji Airlines will be taking full responsibility.
There are no objections.
This conflict
has caused injury to a pilot from our company,
damages to an aircrft,
as well as injury to a public figure.
The incident has been escalated
and its societal implications are unimaginable.
Today, we will mainly be looking into
whether our pilot
had operated appropriately at that time.
At that time,
there was a conflict.
As the captain,
I issued an order to maintain the centre line
and brake immediately, at the earliest possible time.
At the same time,
I acted to brake the plane.
However, my co-pilot
changed the direction of the plane,
causing
human injuries
damages to an aircrft,
I did not operate the wheel
after the captain had given the brake order.
We acted at almost the same time.
You can listen to the cockpit recording.
Play the cockpit recording.
Conflict!
Maintain the middle line and hit the brakes!
I've calculated the time.
Between the captain's order
and the sound created by wheel friction
when the co-pilot operated it,
the time lapsed
was less than a second.
They acted at almost at the same time.
The captain was checking the monitor.
I said, "conflict,"
before he looked up and asked me to brake.
But by that time, I had already turned.
Under such an emergency,
I thought
using the greatest brake force
was not necessarily a better choice than turning.
The 787 is very heavy.
What if the stop distance after braking
wasn't enough?
Are you
questioning a captain’s experience and judgment?
I'm just questioning the facts of the matter.
In that case,
we'll let the facts speak for themselves.
I asked Lin Yicheng
to recreate the scenario with me
on the simulator.
Now, I'll show it to you.
Conflict!
Maintain the middle line and hit the brakes!
As you can see,
if the co-pilot had followed my order
to maintain the middle line
and hit the brakes
in conjunction with me,
after I had given the order,
our plane
would have stopped safely
30m away from the other plane.
It shows that
if the co-pilot
had operated according to my orders
during the incident,
the plane could have stopped without any damage.
There wouldn't have been any need to turn,
nor to use the airport's firefighting resources.
It also wouldn't have caused
any negative physical or psychological impacts
on our passengers.
Captain Gu,
what do you think?
Do you think that under those circumstances,
my decision to turn was wrong?
I admire your courage
to stay on the plane
until you had saved the last passenger.
But based on existing information and evidence,
I cannot judge
they way you had operated.
We cannot make conclusions
on an incident so quickly.
We still need to
conduct a more comprehensive investigation.
The investigation will continue.
Before the results are confirmed,
Cheng Xiao.
The company has decided
to suspend you from flying.
OK.
I accept.
But I still think that
my decision was right.
I will find a way to prove my judgment.
Cheng Xiao.
Yuheng,
Are you feeling better?
Much better. How about you?
I'm fine. It's just a minor injury.
Xiazhi.
Cheng Xiao.
Brother Nanting.
I need to talk to Cheng Xiao.
We’ll leave first then.
Let's go.
You were very objective at the meeting.
You're right.
Before the results are confirmed,
don't be affected
by this matter.
The company is right too.
Objectively,
I did
cause injury to passengers
and damage the plane.
I want to use a simulator
to recreate the situation,
and use data to find out if I had done anything wrong.
Okay, I'll apply for it as soon as possible.
Do you need
my help on this?
Yes.
OK.
I'll tell you the time when I can.
Ms. Ai.
Cheng Xiao.
How are you feeling?
I'm much better.
I just need some rest.
That's good.
Ms. Ai.
Well...
Xiazhi...
The decision is out.
Right now,
she is on her last month of probation.
I hope she can learn her lesson this time
and make it through.
Xiazhi was indeed in the wrong this time.
But in order to be a good flight attendant,
she has given it her all.
I hope you can
give her more guidance in the future.
Don't worry.
As long as she's in the Cabin Service department,
that will be my duty.
Thank you.
You're welcome. I'm leaving.
Hello, everyone.
[Luzhou Airlines]
I'm at Luzhou Airlines' door right now.
Let's hear
what the airline has to say
about Deng Chao's injury.
Move back. Thank you.
Thanks for the gift.
Behind me is Luzhou Airlines.
Stop filming.
Stop filming.
Excuse me.
Move back.
Let's see if they know
what happened that day.
There's so many people around. What are they doing?
Stop.
We have the right to know.
We demand an explanation.
Yes.
The public
-has the right to know. -Brother-in-law,
all of them are either reporters or working in media.
Is it because of
Duan Chao?
Brother-in-law,
Duan Chao just posted on Weibo.
"I'm too unlucky.
I took Luzhou Airlines,
but the captain's skills were so terrible,
my neck has been fractured."
It's trending now.
It isn't your fault.
You didn't steer the plane.
After what has happened,
they must think
it’s all the captain’s responsibility.
It’s normal.
Why don't we ask the PR department to handle this?
At least explain
that you didn't do this.
Don't worry.
There will be someone to clarify it for us.
Aren't there many aviation bloggers now?
This is a major incident.
they will definitely go investigate.
Then they'll know
who made the mistake.
You're right.
Your conscience is clear.
Let's go.
Let's go back.
Let's go from the back.
Set the speed, wind speed, and wind direction
according to those at the time of the incident.
Control your speed after landing
to match the incident too.
28 knots away from the runway.
Alright. I'm preparing to land.
Get ready to give the orders.
Okay.
Don't do it too early.
Wait for me to say, "Conflict!" before doing so.
You must recreate Jiang Tao's response at that time.
The decelerator boards are rising. It's effective.
No.
You were facing the panel, Captain Jiang.
Conflict!
Maintain the middle line and hit the brakes!
Again.
How much money did the company spend on the simulation?
I'll transfer you.
There's no need.
The company will take care of it.
I can't do that.
I can't afford to pay back my life, though.
Don't think like that.
The plane didn't catch on fire that day.
Even if I hadn't rushed in,
you would have been safe.
Look.
We did three simulations,
and Captain Jiang was right all three times.
I was wrong again.
Actually,
I knew Captain Jiang's data was right
even before we used the simulator.
Then—
I made us use the simulator only because
I wanted you to know Captain Jiang wasn't picking on you.
I understand now.
However,
If I were the pilot,
I would have chosen to steer too.
Why?
During an emergency,
braking is risky.
No matter how good a simulation is,
it cannot perfectly model
the force with which a pilot brakes,
and their response time
during an emergency.
Even 1cm
makes a difference.
But as a pilot,
you steered precisely, and the plane did not slip.
These are the facts.
So,
you agree with me?
I agree with your choices.
But if Captain Jiang's accusations
were true,
you would be in the wrong.
Obeying the captain's orders
is not only a rule, but also a matter of discipline.
But—
No buts. You must accept this.
I accept.
At least the aircraft's safety was ensured.
I will accept the rest.
How will they penalize me this time?
Ground handling?
That was a hypothetical.
At the meeting, you claimed
you steered at the same time
that Captain Jiang gave the orders.
Right!
That means
I didn't defy his orders.
I only acted on instinct.
But
I can't prove that.
That's right,
not with the cockpit recording.
But it's different
with the flight data recorder.
I have already asked Director Xie
to consider both sets of data
in the subsequent investigation.
This can prove
the veracity of your claims.
Thank you.
I just want to uncover the facts.
Stop denying it.
You saved my life too.
If this were in the olden times,
I would have to entrust myself to you.
I'm just joking, don't be nervous.
You've received my gift?
Yes.
Don't trouble yourself in the future.
They're quite unhealthy.
You really ate them?
Yes.
I ran five extra rounds.
Instructor Gu.
I will become an excellent captain.
I won't let you down.
I'll be off now.
Song,
why are you here?
I don't want to talk about it.
We have a leak upstairs.
It's a flood.
Have you informed the landlord?
Yes.
But it will take
at least a month
to get it cleaned up.
What will you do in the meantime?
I can only move out.
The landlord refunded me.
I'll return to the hostel.
Since
it's only temporary,
Xiazhi,
shouldn't we lend our extra bedroom
to Song?
I ate too much.
I'll drink some tea to digest it.
Yuheng,
I cannot impose on you.
No it's okay.
Xiazhi isn't angry at you.
Why not you take a look at the room before making a decision?
The balcony and the kitchen are a bit small.
I hope you don't mind.
-It’s OK. -You can do your laundry on the balcony.
You can exercise there.
Let me take a look.
Song,
this is your room.
There used to be
three of us here.
The other girl got married and moved out.
It's comfortable here for Xiazhi and I
so we haven't looked for another roommate.
These boxes are ours.
You can move them away at any time.
This bed is new.
Let me try it.
Yuheng.
Even though this is only temporary,
I will pay the rent
in full.
There's no need.
Excuse me.
Song,
I have conditions if you move in with us.
First. You must do all the chores.
Second. You collect all the deliveries.
Third—
Other than cooking,
I can also make stews and milk tea.
I can make all sorts of flavors.
Third
is also the most important.
You're not allowed to touch my food.
What's up with her?
What are you doing?
I'll get going first.
OK.
Yuheng,
why are you here?
You're still suspended, right?
When you left the house this morning,
has Xia woken up yet?
I was scared that she would feel awkward
if I stayed at home.
Right.
She was so down yesterday.
Perhaps
she will feel better
after her suspension ends.
Yuheng,
you're so nice.
You're always so considerate.
I have to get on a flight now.
Bye.
Bye.
Got it.
Hello.
Welcome to my live stream.
I am your friend, Xia.
Long time no see.
Do you miss me?
There aren't many of you here right now.
I'll sing for you first
to warm up. Okay?
For the simulator. Take it.
Why are you here?
I had a meeting upstairs. I came down to see you.
It's been very happening here the past few days.
I've heard about the investigation meeting.
Cheng Xiao...
She's okay.
I approve of her actions.
The investigation results will also prove
she didn't defy the captain's orders
on purpose.
Have you seen the netizens' comments?
What comments?
Someone got hold of the
land-air communications
and posted it on the Internet.
Some aviation bloggers believe that
the female pilot had acted without permission,
causing a passenger to get injured.
I'm afraid that if the matter blows up,
it'd be bad for Cheng Xiao.
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