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[Music]

no other woman in modern times has ever

commanded so much attention as diana

princess of wales

she's seen by her adoring public as a

fairy tale princess a caring wife

a devoted mother and fashion icon

but what happens after cinderella gets

the glass slipper enters the glass

carriage and wins her prince

at 19 diana was cast alone into the

royal family firm and she's still

fighting to overcome personal barriers

of emotional and physical trauma

[Music]

after more than a decade of royal duties

intense media attention and speculation

about the state of her marriage diana

has emerged as a woman under pressure to

the outside world her life appears

idyllic but from the pyramids of egypt

to the taj mahal

to personal family moments with her

children pictures of diana leave the

lasting impression of a much-loved royal

heroine facing up to conflicting

pressures alone

[Music]

but what happens when the veil is lifted

on the real diana

behind the public image of the caring

princess with the heart of gold is there

a complex sensitive personality

desperately trying to keep up to other

people's expectations

is she really the heroine her supporters

claim or a victim of the royal system

[Music]

so

[Music]

a decade of royal walkabouts has made

diana princess of wales a significant

public figure she's now a polished

performer a modern-day symbol of beauty

and glamour the photogenic centerpiece

of british royalty

she's seen as the open accessible face

of the royal family

a skillful communicator a caring

campaigner who shows a sincere

understanding of other people's

suffering

but from beneath the professional

exterior serious problems have emerged

amidst dramatic press reports about her

married life with prince charles

in all that you do

you reflect so very sincerely

during a visit to a hospice her unease

became very evident when the chairman

praised her personal involvement with

cancer sufferers

[Music]

[Applause]

[Music]

such praise for her work with the sick

and needy brought her close to tears it

was in sharp contrast to the confident

mature public image she's cultivated so

successfully over the years

[Music]

set against the background of

conventional british royalty diana's

uncharacteristic behavior reveals a deep

conflict within the royal marriage

already shaken by the recent departure

of the duchess of york the british

monarchy is now facing another marriage

crisis with potentially far greater

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separation in public duties is an

inescapable part of being royal but

reports have revealed that this

isolation is now part of their personal

lives too

after 11 years of marriage the cover's

blown

on an official visit to egypt diana

enjoys the spotlight while charles

prefers to be by himself on a trip to

turkey they seem happiest apart

this separation has dramatic

implications for the british monarchy

just as the duchess of york refused to

toe the line is diana yet another

example of an outsider having to fight

the royal system

the royal family it seems have not made

any allowances for this at all in the

past if you don't shape up you have to

ship out

that's what happened to edward viii

that's what happened to the duke duchess

of york

now they can't go on existing like that

it's it's just not possible

diana sees william and harry as her

emotional anchor

they're her main reason for staying the

royal course she lavishes them with

affection couples and loved

charles is seldom seen in public with

his children but diana is always there

to support them at school events and

take them on holidays

no matter what their needs come

first memories of her own disrupted

childhood and parents divorce have

influenced her determination to provide

a secure family base for her sons

now with her marriage under pressure she

needs her children even more and william

is there giving full support to his

mother

william's doing what we what we call

sort of in modern terms parenting

i mean sort of him and diana and he's

sort of taken on the role of

the wife the boyfriend the lover i mean

there's this this little boy who's very

proud to be with his mother too i think

he really enjoys it but i think um

their sort of unit those two

[Music]

despite her marital problems she's very

aware of how important it is to prepare

william for his future role as king he's

already in training

william is more reserved now it's almost

as if we've seen in the last few years

the monarchy the great burden of it

falling on his little shoulders because

he's stopped being a sort of

uninhibited child and become

very much more serious

the brothers are close and people

predict that harry will be a valuable

support to william in his future rule

but her youngest son is definitely the

family's charismatic joker

that boy is going to be the next

generation royal star

he is fearless when he sort of works a

crowd

and he loves a joke and she tells us

that he's always been like that she said

right from the start he was the one with

the great wit loved a joke great fun

the bond between mother and sons is

strong

even under the intense scrutiny of

cameras their relationship is natural

and relaxed

[Applause]

in june 1991 william was injured in an

accident at school

diana stayed by his hospital bed

throughout but after his initial visit

charles left to attend an official

function

his decision to put duty before his son

provokes sharp criticism

but i know he takes great trouble to

make time for them in his busy life

at weekends especially now you don't see

that the world doesn't see that because

he's not the kind of person that tries

to exploit his children and make himself

look good

by

allowing photographers to see all this i

mean i think he appreciates that the

children need to be spared this

horrible spotlight that's trained on

them all the time as much as as possible

but diana was again seen as the more

caring parent

mrs daniel how's your son it's much

better

after her son was out of danger she

fulfilled a long-standing promise to

open a new clinic for the deaf

[Applause]

protecting the children in any marriage

breakdown is difficult being royal

complicates the situation even further

[Music]

the pressure has been on to maintain a

united public front but diana has now

decided to stop the charade

[Music]

sadly

or not but the reality is this that a

number of uncomfortable truths were

emerged emerged and one was that she

just does not have any kind of

relationship at all with her husband

if her friends had said to me yes

they're very happy together everything's

fine everything's wonderful i would have

written that none of them did

with the sudden departure of the duchess

of york from the royal family the

world's attention again focuses on diana

her visit to egypt in may 1992 without

charles excited more than usual press

coverage

like the true professional she never

faltered

sightseeing and public duties continued

despite the massive attention

under the intense media spotlight diana

retains her composure

that onslaught is is terrible but then

to see every eye on you every eye

examining your jewelry your makeup your

hairdo looking up and down at your the

dress you're wearing

it's it's frightening i mean maybe

models on catwalks know how to cope with

that but the average girl wouldn't

and she hadn't had anything that would

prepare her for that

after more than a decade of public

exposure she is used to the ever-present

cameras

but her first encounters with the press

before her engagement prince charles in

1981 were far less controlled a baptism

of fire it was a case of having to think

quickly on her feet

we thought was going to be announcing on

his 32nd birthday but uh there wasn't

and he told reporters yesterday that may

be coming soon

is there any comment to make about that

maybe he died

[Music]

the media whirlwind quickly gathered

pace her photograph guaranteed a boost

in any magazine sales she was a world

phenomenon fair game for any

photographer who could get her in their

sights

die mania reached a peak during a tour

of japan in may 1986

[Music]

no one had predicted such extreme

adulation hyped beyond even hollywood

surreal and obsessive the pressures were

extraordinary

i think she enjoyed the attention i

think it terrified her to start with and

then she it became like a drug to her um

and i think the attention that's focused

on her is the one the one thing that she

really enjoys still being the princess

of wales

abroad charles and diana are seen as

britain's foremost ambassadors

they've appeared as a smooth and

professional double act

in this often stilted atmosphere of

extreme formality her more relaxed style

shines through

she tackles international relations with

her usual straightforward chat even the

elderly emperor hirohito succumbed

formal dinners are the orchestrated

predictable parts of foreign tours

at the other extreme diana has to cope

with the unexpected as on a building

site full of australian construction

workers

[Music]

but everyone gets the same treatment and

attention even a half-clad builder

wearing his t-shirt on his head

never at a loss for words she shows an

uncanny ability for just getting on with

people from all walks of life

[Music]

diana's a patron and plays an active

part in the charity help the aged she's

particularly open and relaxed with the

elderly

in contrast to the royal family's more

restrained hands-off approach she's

tactile and spontaneous

[Music]

she's a communicator who intuitively

creates an immediate rapport

[Music]

diana's also particularly at ease with

dancers as ballet is a passion of hers

she grew too tall to pursue her own

ambition to dance but now channels her

enthusiasm into supporting the

professionals

[Music]

for ballet diana takes over where

princess margaret left off

both have added an art's dimension to

the royal family's more horse-loving and

philistine image

[Music]

her early desire to perform as a dancer

has helped her become a leading player

on the public stage

people also expect a performance from

their royals

like it or not diana has a stage and a

waiting audience

the shy die image was soon outdated

but things were far from easy to begin

with

once the press had centered a possible

romance before her engagement was

announced her private life suddenly

became public property

this is the real acid test for all

royals to be and the pressure on a 19

year old was intense

the announcement of the engagement in

1981 meant an immediate move into

buckingham palace these protective walls

suddenly isolated her she was totally

unprepared for the future

within the royal system she was getting

no support at all in fact she was given

less training and the same

applies to the debts of york as well

less training than the average

supermarket checkout girl she wasn't

told a thing what to do she was

terrified she was nervous she was lonely

she was lost

their engagement didn't get off to a

good start charles left for a five-week

official tour of australia and new

zealand leaving diana to cope alone

in australia her husband-to-be improved

his polo game and bassed in the glory of

finally capturing a beautiful young

bride

on his return at another polo match

diana was there to watch him play just a

few days before the wedding

but the strain was beginning to tell she

burst into tears and had to be led away

her first public show of anxiety

a natural shyness childhood traumas and

the pressures of public life meant the

young princess soon fell victim to a

persistent eating disorder bulimia

nervosa

she was being sick

four or five times a day

and this started on the honeymoon it

just a chance remarked by prince charles

he patted her tummy and said

you're looking a bit tubby here and that

somehow sparked something inside her

[Applause]

this nervous sickness a grueling

schedule and heavy rain dominated her

first taste of an official tour of wales

the pressure was on

huge crowds packed the streets to see

their first princess of wales for almost

a century

diana emerged looking very thin

three days of walkabouts and functions

were daunting for novice princess

from the start charles expected her to

follow his lead and take second place

[Applause]

she seemed a natural at the complex

technique of the walkabout showing an

intuitive feel for working the crowd

[Music]

it was an exhausting experience but she

was an instant success and had triumphed

her high praise from her husband

i could see him saying

things that seemed to be praise

consolation patting her on the hand

when he sat beside her and i remember

one afternoon at the braemar games when

i was there

watching them he spent the entire

afternoon kissing her hand

romancing her making eyes at her that

was in

september 1982 and william was must have

been a few months old then

now he certainly looked like a man very

much in love with his wife to me and

that was a public show of affection

on their engagement day in february 1981

they were billed as the romance of the

century they'd come through a bizarre

courtship hurried and distorted by a

prying press

now she was finally able to say if all

the attention had been a strain

yes it has but i think anyone in the

position we've been in would feel

pressure everything

but it's been worthwhile every bit of it

after a long search charles the

serious-minded heir to the throne

finally chose the well-born girl lady

diana spencer who'd once lived next door

on the sandringham estate

as one observer noted if she hadn't come

along she'd have to have been invented

as for diana she'd captured her prince

and the man of her dreams

on july 29 1981 they were married in a

media event watched by 700 million

people worldwide

for a monarchy with a rather stayed

traditional image the arrival of a young

and beautiful royal consort was a

valuable boost

born a commoner she was a vital link

with life outside the palace walls

the entire world stood still to see this

young cinderella marry her prince

charming

[Music]

it was the fairy tale everyone had been

looking for but had diana really won her

prince

i don't think

that charles was in love with

her when he married her

but i think he grew to love her in a

very protective way a sort of almost a

professor higgins i mean out of this

chrysalis came this which she was came

as such a gorgeous butterfly

charles seemed eager to show off his new

wife she was his dazzling future queen

who added a new dimension of glamour to

the royal cavalcade

i remember on the first tour of

australia in 1983 i thought he looked so

proud of her and he used to touch her

constantly which i think is a good sign

in any marriage he used to pat her on

the hand and the whole look that he gave

her said i'm so proud of you

i think that was a very happy time then

perhaps it was an ordeal for her it was

almost seven weeks on the road you know

very few breaks it was a tough tour

but they seemed very together and a

great team

in new zealand charles paid public

tribute to his young wife ladies and

gentlemen the last time i was here was

two years ago

uh in 1981

shortly before uh we were married

and at that time everybody was saying

good luck and

i hope everything goes well and how

lucky you are to be engaged to such a

lovely lady and my goodness

i was lucky enough to marry her

and we had many

many masteries

it's amazing what ladies do when you're

baxter

one of her greatest tests was diana's

first visit to the united states in

1985.

the visit included being guests of honor

at a glittering white house ball hosted

by the reagans

hollywood stars turned out in force to

inspect the princess

she'd once waited in the rain for the

ballet dancer barishnikov's autograph

now she found herself sitting next to

him as the focus for a celebrity

audience

[Music]

as for prince charles well he was just

the man who happened to accompany the

princess of wales

john travolta broke the ice for other

partners it was a triumph as one

headline summed it up now the united

states falls to diana and america wasn't

slow to celebrate a royal visit in their

own way

for five dollars you compose with two

life-size cut-outs

if that doesn't impress the folks back

home in tennessee nothing will

[Music]

back home in britain the real diana

became known as the caring princess

now involved with over 35 different

charities she's drawn to people-related

problems

hers is always the human face with a

good bedside manner

but she will go in and she will

talk about the problems she won't just

say gosh what pretty flowers or and

where do you come from and

you know i'm sorry about your

circumstances she actually will sit down

with them and have a proper conversation

about the difficulties that they're

going through about how they've how

they're coping with it

her personal experience helps her to

relate and identify with others

she conveys the emotional depth to make

a difference to those she tries to

comfort

she clearly identifies at some level

with people who are vulnerable with

people who have needs which they're

ready to express and she's very good at

talking to them and talking about it

[Music]

she's also gone for the cutting edge of

charity work most notably drug related

and aids campaigns

having finally mastered her nurse for

public speaking her speeches are

surprisingly direct and hard-hitting

publicity about hiv seems to veer

between sex and death horror stories

at one extreme to complacency at the

other it would be reassuring to believe

that the virus only picked on those

whose lifestyle we didn't approve of

people who one could feel smugly had

only themselves to blame

or that at least it would give us some

kind of visible warning

but such comforting thoughts are not on

the menu

the virus is now loose

and most the time those ensnares remain

outwardly

unaffected

hiv does not make people dangerous to

know

so you can shake their hands and give

them a hug heaven knows they need it

pictures like this do more than a

thousand reassuring words from doctors

if you're dealing with something as i

say which has been stigmatized and in

which there's an awful lot of prejudice

bringing it into the mainstream and

using something like the enormous

authority which the princess of wales

has

to make this seem as it's an issue which

everybody should be looking at is

terribly important

her visit to the leprosy mission

hospital in calcutta in spring 1992 hit

international headlines the ancient

untouchables were seen to be accepted

diana seems totally at ease

by touching and caressing the diseased

limbs diana is hailed as a saintly

figure of hope against prejudice

[Music]

on the same tour she visits the first

hospice for the dying founded by mother

teresa

[Music]

over a hundred critically ill people

wait for her on camp beds suffering from

the final stages of tb and malnutrition

with little will to live

this is the hard edge of charity work

diana's high profile as a serious

campaigner together with her obvious

charms of glamour and style means she

now dominates the center stage of

royalty

charles is no longer the main crowd

puller it's diana they clamor to see

suddenly the heir to the throne is out

of the limelight

[Applause]

although he he put a good face on it for

quite a while he used to sort of say

things like

when crowds were calling out for her oh

well i'm sorry there's only me so you

know you better go and ask for your

money back things like that

which weren't exactly as jokey as he

tried to make them sound

it very quickly became clear that

he didn't really like being the

the second string he liked being the

main star

charles cultivates the image of the

macho competitive action man keeping up

and sometimes out doing the fast

vigorous pace originally set by the duke

of edinburgh he needs to prove himself

in his father's eyes

watching polo diana gets easily bored by

nature she's competitive at school

sports days she relishes the chance of

getting out onto the field to race

against the other mothers

[Applause]

but the couple's competitiveness spilled

over into the public arena when diana

and charles both made major speeches on

the same day diana's on aids and

charles's about education

that in shakespeare's land one child in

seven leaves primary school functionally

illiterate

it turned out to be an unintentional

clash but exposed the yawning gap of

communication between them

punctuation and numerous

with growing confidence diana is flexing

independent muscles going her own way

and enjoying the limelight

charles is falling back into bachelor

habits it's becoming obvious they are

moving further and further apart

the press first began to seriously

speculate on the state of the marriage

in 1987 when charles stayed at balmoral

alone

diana remained in london with the

children carrying out public duties

playing tennis and seeing friends they

were apart for almost six weeks

and i think he expected a wife to fit

into his cozy little life

he did not expect that she would become

a far greater star than than he was

uh i think he as he was the sort of used

to being the sun

with everybody orbiting around him and

he fully expected his wife would be a

pretty little satellite you know

skimming around

on the fringes of his life well that's

not what wives want

and that's not what happened pretty soon

she became the big star and he was you

know relegated to outer space

she no longer conceals her boredom in

his country world of horses and polo he

seeks company and support elsewhere

the fairy tale of the gorgeous butterfly

and her charming prince is wearing thin

i think for a time

they were happy and then then the

butterfly sort of got away and and got

out of control and then and charles got

bored

i just think he he he she didn't

stimulate him mentally enough and

he's

always preferred the company of older

women

charles has known camilla parker bowles

since his bachelor days

camilla's fun

she's undemanding

she's married and she's there

and

i think

she's one of those really gutsy sort of

sort of horsey ladies really i mean i

don't mean that rudely because um the

people that know said she's absolutely

fabulous but she's a lot of fun

and she's sort of

spirited and she doesn't mind what you

say to her and she loves dogs and she

makes horses in the country life and she

jokes and she's she's also extremely

intelligent and she's uncomplicated

she is a link with a life when he was

much freer when he was a bachelor

and obviously a very good companion who

enjoys fishing as he does

shooting and hunting especially hunting

that he really is passionate about in

the winter

and she and her husband both enjoy these

things with him

and

a few other people like that that were

around when he was the center of the

world

[Music]

the bachelor life suited charles before

diana and marriage son fun and girls

were all there for the taking it was a

glamorous existence

but his fate was to fulfill a royal rule

and provide the next air after putting

it off for as long as he could he

finally chose a mother for his children

looking through

prince charles statements on interviews

on marriage and on love

he was looking for somebody to fulfill a

role not for a woman to share his life

he was looking for a partner not a lover

and

basically in summary he was looking for

a marriage of convenience diana married

for love because i spoke to many of her

friends and they insisted and emphasized

the fact that she was besotted with him

and that's the word they use absolutely

utterly besotted with him

marriage also offered her security earl

spencer diana's father dominated her

childhood

he took charge of his four children

after divorce and a bitter court battle

with her mother francis

diana's bulimia nervosa can be traced

back to her parents separation

press exposure of diana's own marriage

problems in spring 1992 coincided with

her father's death stirring up unhappy

childhood memories and adding more

pressures on the princess

because her mother wasn't there for her

she lent very much on her father she's

supposed to have said at the time to

nanny clark i never never want to get

divorced nanny please don't let it

happen to me

at the age of 12 diana followed her

sisters to west heath school in kent

here the order and routine of boarding

provided a greater sense of stability

compared to home

as a young teenager diana was popular

but lacked confidence she kept a low

profile

shy with adults it was only amongst

friends of her own age that she became

more of an extrovert she enjoyed

babysitting small children and on

leaving school accepted an offer of

working part-time in a london

kindergarten

despite her lack of formal training

diana's abilities suited the job and she

felt comfortable in this unpressured

world of small children

i wanted to teach children they said why

not come along so i first started often

afternoons

and then i took over the mornings and

did whole days

but i only worked three days a week at

kindergarten and the other two i looked

after american baby boy

[Music]

constitutional pressures to provide the

air and spare necessary to continue the

royal line only reinforced her personal

wish to have children of her own as soon

as possible

she's concentrated on creating the

secure family base she never had in her

own childhood

she's introduced a new more relaxed

style of parenting into the royal

tradition

[Music]

there were no family spanish holidays in

the sun for the young charles with his

mother and father he was mainly brought

up by nannies although his parents did

supervise the more formal events such as

delivering him to his first boarding

school in 1955

at 13 he went on to gordenston in the

scottish highlands

the spartan philosophy was designed to

instill discipline and then at 17 he was

sent away to australia to geelong

grammar school

here the physically demanding outdoor

regime taught self-reliance and

perseverance it was an education to

toughen him up for the life of duty

ahead

[Music]

at 20 he took up his inheritance to

become prince of wales

he has a profound sense of duty and a

strong belief in the continuity of

monarchy in his view each generation

particularly his own children should

assume responsibilities from an early

age

he's tried to instill in them a sense

of

duty i think charles is a bit of an

idealist really and so he tried to

instill all these things in his children

whether it's worked or not it's it's too

early to tell but i think a sense of

duty is what he tried to instill in them

always be polite say thank you to the

policemen when they open the gates tiny

things that really

matter hugely if you're in that position

on to cambridge and charles's attainment

of a degree in anthropology archaeology

and history

this marked the beginning of his image

as the intellectual deep thinking prince

a love of music is important in his life

diana is less well known for her taste

in classical music but she enjoyed piano

lessons at school and years later was

offered the chance of unofficially

performing in public especially

[Music]

her impromptu performance at an

australian music school certainly found

an appreciative audience

the media's disco dye image ignores a

continuing interest in the performing

arts naturally her public role has

expanded her artistic knowledge

she's certainly matured intellectually a

lot a great deal she enjoys opera

she's a very serious ballet to me and

she knows

an awful lot about that subject i'd say

she's an expert she could write a book

about ballet

no one would have predicted this judging

by her academic record she hated exams

and left school with few qualifications

her ties with west heath school remained

strong

in 1987 she returned to give a speech

and open the new sports hall an

appropriate task for someone who

excelled as an athlete she was a natural

swimmer and highly competitive had spent

many hours practicing to perfect a

prize-winning ripple free dive

my years at west heath were certainly

very happy once indeed

i made many friends who i often see

and in spite of what miss raj and my

other teachers may have thought at the

time i did actually learn something

though you would never have known

by my o level results

diana and charles are products of very

different backgrounds

i think when two people have nothing in

common at all

apart from their children

it is a problem they were sitting at the

dining table at highgrove and um

charles was talking to somebody about

the just so stories and she said just so

just say what charles

it illustrates the the divide between

them doesn't it i mean she'd never heard

of roger kipling in the just say stories

and so she's a completely completely

different generation

born in 1961 diana's upbringing was

influenced by the youth culture of the

70s and 80s metropolitan at heart she's

a people person

charles was middle-aged before his time

brought up in the company of people far

older than himself introspective he

prefers solitude and quiet painting on a

scottish beach

but diana has found an emotional outlet

in her public work as princess of wales

[Music]

her children

and

her public are her life that is where

she gets

the emotion that's missing in her

marriage

she gets the adolescent that she loves

it and she really enjoys doing the work

she does for charities i mean she

genuinely enjoys it

endless handshakes are part of the job

it can be a wrenching experience

but she disregards the stuffier aspects

of raw protocol with spontaneous

gestures of affection and her warmth is

invariably returned

[Music]

her sense of humor even overrides any

vanity about hairstyles in the wind

smiles and laughs are a disarming safety

valve both publicly and privately

[Music]

humor and a self-deprecating wit also

serve to protect against those who wait

to trip her up it's her way of keeping

the unexpected

and the hot and tiring in perspective

she manages to retain the ability to see

the absurdities of the job

a tongue-in-cheek attitude to military

dress also eases the straitjacket of

protocol

teasingly irreverent it's a subtle way

of bucking the system

[Applause]

members of the royal family are expected

to behave within a rigid structure of

protocol

diana is a victim of an immovable system

of family tradition and royal president

what we saw happen to the duchess of

york

tells us a lot about what has been

happening to the princess of wales

that when you marry into that family you

are expected

to be exactly what they want and you

have very little say yourself i mean a

very tiny example is you must spend

every christmas

with the queen and the rest of your

royal relatives

it is

inconceivable that you might wish to

spend that time with your own family

they just

draw you in and um

and lock you into that that world and

there's no going back

off duty royal life is dominated by the

windsor's love of horses

as a family they compete in almost every

type of equestrian sport the queen is a

country woman at heart never happier

than when she's near her horses

but a nasty four from a horse in

childhood has left diana very wary of

them

there's little common ground between

these two very different

women diana attends numerous polo

matches but her role is to act as prize

giver and add decoration for the

inevitable photo call the game itself

holds very little attraction

for charles polo is an emotional safety

valve a vital antidote to the

formalities of public life

when he broke his arm playing polo he

laughed it off as an unfortunate

inconvenience

but when the injury proved to be more

serious and a second operation was

needed diana was seen by his side in the

role of the supportive wife

how are you sir

charles chose to recuperate apart from

his wife at highgrove their country home

in gloucestershire

this is camilla parker bowles territory

she lives just down the road

when prince charles broke his right arm

playing polo he recovered at highgrove

who was there to help him camilla parker

bowles what diana finds offensive and

has always found offensive about camilla

parker bowles is the fact that she seems

to have been always in the background

and she's very hostile towards her

ask any woman the one thing you don't

expect your husband to do when you get

married is to continue

having

a a

close friendship with the people he knew

before if they're female it's an insult

it's a real insult to diana that he

maintained this this friendship and i

mean friendship which is all i mean i

don't mean that he was having an affair

with her i mean this close

confidant who is a woman

it's just like

throwing a bucket of cold water over the

diner and i don't blame her for being so

upset by it

it's just an insult to her

charles has always had everything

his own way because that's the way

royal children

are brought up they're pampered two

people buy and scrape to them that's

what he's used to he's used to getting

his own way

if he wants to maintain a close

friendship with camilla i'm sure

he couldn't see the harm in it i'm not

saying there was any harm in it it was

just an insult to his wife

i think

he would have been quite happy just to

let her

carry on

the way she was i mean leading their

separate lives i mean he's he's seen his

own parents

lead separate lives and maintain

a semblance of happiness and i don't i

think probably it's what he wanted for

himself i don't think he's rejected her

i think

she has

finally rejected him

[Music]

diana is no longer the impressionable

young girl he married a decade of public

experience has given her her own ideas

as a contemporary woman with an

independent outlook she's no longer

prepared to toe the line she's now

forcing the issue of change into the

open

[Music]

i think that diana wants to continue in

her role as princess of wales she wants

to serve the queen she wants to serve

the nation doing her charity work which

has earned her a place internationally

of us esteem but at the same time she's

no longer prepared to continue with the

charade

alone in egypt there's nowhere for diana

to hide the press will always find her

in turkey charles's solitary painting

trip is also disrupted by an intrusive

media audience how can any relationship

survive under such relentless pressures

but the world waits to see the outcome

of this shakespearean drama of lost love

and a monarchy in crisis

[Music]

the story of diana is one of

transformation from a shy

unsophisticated teenager into a

self-confident woman prepared to

challenge the royal system

she's disproved the dumb blonde theory

and exposed a strong will and

determination to get what she wants for

herself and her children

i think she's been trying

to expose the inner workings of the

royal family so that something better

can come out of that

i think she was desperate to find an

avenue

to let the world know what was going on

not just for her own benefit but for the

benefit of the entire royal family for

the benefit of her children

it seems to me that she feels that the

royal family are locked into a time warp

and unless they break out of that and

unless they realize that the 21st

century is here it's on our doorsteps

and unless they adapt to this they're

going to be finished

[Music]

in this democratic age royalty has had

to widen the circle of marriage partners

to include commoners but diana and

charles are yet another example of an

experiment that has failed

what if royalty ultimately proves to be

something you have to be born and bred

to

[Music]

lady diana spencer seemed the perfect

raw material for a royal consort

now she's seen as the tragic queen in

waiting who may bring down the house of

windsor

[Music]

cast alone into a royal system at 19

she's come a long way

the glass slipper no longer fits the

fairy tale has ended

[Music]

they were the love story that would run

and run

the happy ever after romance to take the

royal family into the 21st century

[Music]

this beautiful princess was a breath of

fresh air a glamorous lifeline for the

british monarchy's stuffy image

[Music]

the mystique is shattered

[Music]

11 years on they're leading separate

lives

[Music]

um

on a day like thousands of others diana

princess of wales came out of her palace

to see and be seen

it was a ritual a formula an unchanging

routine and what made it so special was

her sense of style and fashion her

warmth and kindness

this was her role her work the reason

for her inimitable performance and the

cause of the overwhelming media

attention that claimed her as its own

if ever she doubted the sense of it all

she found her answer in the happiness

she gave the sick and afflicted

but a year after her divorce and the

loss of the title her royal highness

diana was ready to leave all this behind

the catalyst was dodie all fired 42 year

old playboy son of harrod's owner

mohammed al-fayed

diana as a guest of the al fired family

aboard their luxurious yacht the johnny

curl had fallen in love with dodie and

she said elsa i adore him not even

naming him

i adore him

i can't tell you for the first time in

my life someone has looked after me so

wonderfully

i feel that is interested in me i feel i

can't tell you how good they are to me

to my morale i mean she was enthusiastic

i said are you going to marry him

she said

i can't answer you as i'm coming to see

you

either thursday or saturday saturday she

was dead

for 15 years diana lived in kensington

palace with mostly just her staff for

company she had tried to create a family

home

she surrounded herself with mementos of

her spencer family ancestry her fabled

but flawed marriage and above all of her

two precious sons constant reminders of

her broken dreams i think they were

instrumental

especially at the time of separation and

the divorce i think as all children do

not wanting to alienate either side and

okay in some respects they were slightly

the go-betweens and yet um

they always were very careful not to

upset diana by mentioning things they

knew would upset her and they always

said daddy loves you

charles was truly her prince charming

she he was the one that um she was

always

in reference to throughout her life even

towards the end even any other

relationship would always be kind of

compared to or contrasted with her

relationship with charles he was her

reference point

diana and charles shared the custody of

the boys and in july 1997 she took them

on holiday with dodie's family aboard

the johnical following her divorce

diana's life centered around her sons

but the children don't forget

she took them on the boat

and they had a wonderful time

not probably william william was not so

happy

but the little one was thrilled all the

games on the thing

and it was probably to accustom them

to the situation

and when i ask her are you going to

marry him

and what your children's reaction

she said elsa

i rang up william

so it was the answer

and he said mommy i want you to be happy

diana would have never

married daddy without the consentment of

the two children and prince william more

than that because she always said that

prince william was her anchor

and she admired the boy enormously and

she loved she loved the other one very

much prince harry but she always said

prince harry

is like a spencer i don't have worries

about him but

i think that the future king prince

william has the sense and sensibility of

diana

as heir to the throne william and his

brother harry carry with them the

traditions of the royal house of windsor

diana knew that any stepfather would

have a very delicate role to fill she

also recognized that her sons were very

much part of the windsor household

i'm sure she wouldn't have married

somebody that they absolutely detested

but um

i think she would have done her best to

sort of bridge any gaps and she had

already mentioned to me that she thought

the al fired family provided rather a

nice context for william and harry that

there was this sense of family and sense

of warmth and that muhammad al fired was

quite fatherly towards them

in the early years of family life diana

felt at home in the country when her

marriage broke up she lost the country

home highgrove and the family life that

had been her childhood ambition

like their mother william and harry

became products of a broken home

diana compensated by taking a dominant

role in her children's lives

she was concerned about the role of

monarchy

about the paparazzi and how that might

disturb her boys

and she was also very concerned that

they weren't going to grow up spoiled or

sort of too much within that tradition

and she used to love taking them to see

you know the homeless and wear the jeans

and just you know go down to brass tacks

i mean she was terribly concerned that

they should see that side of life and

she drummed into them the most amazing

good manners which she herself had

absolutely impeccable

which is just such an asset and

something i think she found rather

lacking within the royal family

following her unhappy experiences within

the royal family diana shaped the boys

in her own image and likeness in the

words of her brother earl spencer diana

wanted their souls to sing freely

she would really want them to lean on

each other and to remember as well

together the times they had with their

mother

[Music]

with her sons away at boarding school

diana had to fill many long and lonely

hours at kensington palace her friend

was the telephone she really did have

the hotline to all in sundry

diana regularly invited friends to lunch

often greeting them herself in the

forecourt security and protocol

prevented people from just dropping in

isolated by her position as a princess

people came by invitation only to dine

at kensington palace

the food there as i said was both

beautiful delicious and incredibly

healthy

i can remember one summer

there was sort of like an orange sorbet

with the beautiful nasturtium flowers

all around the outside of these crystal

plates she always had stunning flowers

on the table of course and the food

lots of souffles cheese souffles spinach

souffles um chocolate souffle sometimes

very naughty ones

but um mainly

it was sort of elegant food that she

liked

i remember also once asking her that if

she could choose a single item if she

sort of was locked away or sort of cast

aside on a desert island what would she

take with her and she said oh my juicer

she said immediately and i thought what

a strange thing to say and then she went

into the whole business of you know look

at this you know we can have 20

cucumbers blended down into this thing

and it's fantastic for your skin and her

skin was absolutely terrific so it

obviously worked but that's the thing

she swore by

[Music]

diana's day began at dawn she slept

badly after many restless nights she

relied on exercise to face the pressures

ahead before most people had arrived at

work diana had already driven the short

distance from kensington palace to

buckingham palace to swim 20 lengths in

the private pool there

then it was on to the gym for a

strenuous workout often with a personal

trainer

in a quest for maximum fitness she

experimented with many exercise

techniques

health was

something which fascinated her all her

life she adored swimming she was a real

fish and she said that really relaxed

her

she was an absolute fiend for the gym

she said that gave her energy to begin

with also she you know played a lot of

tennis which she said got rid of her

anger when she was feeling very

frustrated so she recognized that

exercise was terribly important for sort

of releasing her feelings in a

way those feelings arose from the broken

promises and the betrayal of her youth

at 19 as lady diana spencer she had no

idea of the way ahead

marriage to prince charles was the

culmination of her teenage dreams

she was to be the princess of wales and

future queen of

england well the day after the

princess's engagement was announced her

mother mrs shanky brought her into our

shop

and there was a great deal of excitement

and her mother wanted to help her choose

her truso

so we showed her our new spring

collection which she was very excited

about and she asked us to also design

for her some very specific things

and the

first outfit she chose from us was in

fact a navy blue sailor suit

which then appeared on the official

first picture together with the queen

and prince charles she had been

previously photographed just with prince

charles on his own announcing the

engagement that this was the first

official picture with the queen there

was a tremendous change

in the way the princess dressed over the

years initially when she first became

known to the general public she hadn't

learned what photograph well how things

reacted sitting in a car standing windy

days all those things have to be taken

into consideration when you make clothes

remember the royal family she was quick

to learn she made a lot of mistakes in

the beginning but she grew up fast once

she learnt

the basic rules of royal dressing she

made them her own and she learnt to use

the styles that were currently in

fashion in absolutely the right way

from the start diana's face became

instantly recognizable her youthful good

looks were seized upon by the

professionals for magazines and

souvenirs the photographers and makeup

artists recognized her potential as a

great beauty

well the first thing that struck me was

the color of her eyes they were such a

beautiful blue so clear

but i thought i couldn't find a color

that would complement the eyes so what i

did was i used a contrasting color i did

a brown basically a brown eye makeup

which brought out the blue of the eyes

to really emphasize them i just to use a

colored pencil a blue pencil to match

the color of her eyes along the bottom

rim above the bottom lashes

which just emphasized the whites and

brought out the blue of her eyes i used

navy blue mascara because i find it's

very flattering on people with blue eyes

and it doesn't look as hard as black

especially in a photograph i wanted to

get this

blue across you see so i sort of had

this haze of blue which i achieved with

the navy blue mascara and then using a

darker blusher under the cheekbones to

push them in sort of following the shape

basically if you smile you lift up the

cheek pads and you leave that color

leave that area alone and you apply the

blusher underneath and that sinks in

that area there

we had a hairdresser on the chute but he

didn't have to do very much to it apart

from just run his fingers through the

fringe to lift it off the eyes so i

could get to the eyes to make them up

[Music]

blue became her favorite color in

clothes and jewels

garrod the crown jewelers was asked to

create diana's engagement ring

they prepared a selection of magnificent

gems for the young bride to choose from

[Music]

in gerard's workshops skilled craftsmen

use their expertise to make the most

famous engagement ring in the world

i think it was a very romantic gesture

for charles and diana to choose that

huge sapphire and diamond cluster

which will suited her fantastically well

because of her wonderful blue eyes and

the size i think was just right

it was also a very traditional ring i

mean the saffron diamond cluster is the

the most popular combination or it was

the most popular combination at the time

in the 80s and it helped her

make her mark as a princess as a very

bejeweled and beautiful princess

[Music]

[Applause]

for her going away outfit diana's choice

was a deliberate contrast to her

extravagant fairy tale wedding gown

one of the things she particularly

wanted to have was an outfit that

actually had a straight skirt she felt

that was very grown up very

sophisticated she was very specific

about the color she loved a corally

shade and she asked us to design an

outfit that had a little jacket so in

fact it was a dress and a jacket

and she was worried about what kind of a

day the wedding would be so we designed

in fact two jackets one with a short

sleeve and one with a long sleeve and as

it happened the day

of the wedding was a gloriously sunny

day and she wore the short sleeve jacket

a few months later diana was expecting

her first child and her adoring public

were overwhelmed

[Music]

her fashion designers set to work on the

creation of a stylish maternity wardrobe

this was the coat she wore on the day

her pregnancy was announced

the fabric for that particular coat was

a multi-coloured tweed

in a lot of very bright colors which she

loved the texture of and when we showed

her a pattern of the particular fabric

she said oh that's great that'll make a

wonderful coat and i'd love it to have

some kind of fringing around the collar

in spite of her pregnancy many of

diana's days were still devoted to

tedious public duties but she was still

expected to look like a princess wearing

appropriate outfits

when it was officially announced that

the princess of wales was pregnant she

came in to see us

and we designed for her a group of coats

day dresses and long evening dresses

that were very specific

and the turquoise coat was specially

designed for the princess of wales to

wear at windsor during christmas and it

was in turquoise velour and it had

multi-coloured little flowers

embroidered around the yoke of it it was

rather romantic and slightly peasant in

mood

four royal generations celebrated the

christening of prince william born in

june 1982

princess of wales asked us to design an

outfit for the christening of prince

william

and the christening was held at

buckingham palace

and we in fact designed for her a pink

prince silk dress and little tie bolero

jacket which she then later wore in

australia

diana's first major tour in 1983 lasted

six weeks she said she was a different

person by the end of it she began to

feel more liberated from the stuffiness

of british royal court

two years later on her second australian

tour diana experimented with royal

heirlooms queen mary's emeralds were a

wedding gift from the queen and diana

added her own sense of style with an

exotic twist

again diana was very inventive very

original in the way she used these um

beautiful emeralds and historic stones

and she had great courage she wasn't in

in all of them and she took the

cambridge emeralds and turned them into

again a choker quite a fairly narrow

choker which she also wore again as a

bando very twenties style

um it was a very young and exciting look

and she wore the bandeau round her head

during the tour of australia when she

took to the floor swept off by prince

charles and again it's a very memorable

image of the young princess of wales

[Music]

in america in 1986 diana wore her most

fabulous jewels to dine and dance at the

white house with president and mrs

reagan

she had cleverly adapted her beautiful

sapphire brooch a wedding present from

the queen mother into a stunningly

elegant necklace

the huge again the dramatic sapphire and

diamond cluster which had which was a

present to her from queen elizabeth the

queen mother

is the most spectacular piece of jewelry

and at the beginning she wore that huge

sapphire and diamond cluster

a rather conventional way rather

traditional way and then as her style

developed she began to impose her own

personality her own style to wear her

jewelry in very new and fresh and

original ways and it became one of her

signature pieces particularly towards

the end of her life when she began to

wear those

spectacularly sexy evening gowns with

just one huge piece of jewelry

among the gems amassed by diana the 2

million pound wedding gift from the

saudi royal family was the most

staggering in quantity beauty and value

one of the most important of her wedding

gifts came from the crown prince of

saudi arabia and it was a whole suite of

jewels but her favorite piece from this

suite was a necklace

of a necklace of diamonds on which was

hung a huge burmese sapphire surrounded

in a much more modern style with

baguette diamonds in a setting that we

call a ballerina setting

the saudi suite was adapted to suit

diana's taste she made a choker from

some of the gems

the most dramatic change she made to

that set was to create for herself

a choker with the sapphires

on a band of velvet which she wore not

only as a choker but also as a bandeau

around her head around her forehead very

twenties style

and this was something that she did was

great fun she did it on on several

occasions and again very much made her

mark through her jewels as the new and

dazzling princess of whale

[Music]

during an official visit to germany in

november 1986 diana wore a fabulous set

of jewels a gift from the sultan of oman

comprising a modern diamond necklace and

matching earrings

it was known as the crescent set

worth around one million pounds it

became one of diana's favorites and she

wore it with both historic and

contemporary jewels

diana was very clever in mixing old and

new as i said this was a very

contemporary design and she wore it very

well with with the spencer family tiara

or with the love not tiara and so she

created a very special

very royal very regal look for herself

by combining the old and the new in this

way

diana's most important royal heirloom

was the queen mary's lovers not tiara

given to her as a wedding present by the

queen it emphasized diana's regal

position

she used her own personality

um

to make the tiara part of her of her

image and the love is not tiara which

was a wedding present to her from her

majesty the queen i think has created

some of the most dramatic images of of

diana that we will all remember and

cherish it is too much a part of diana's

legend i don't think anyone could wear

that again so it's difficult to imagine

what will happen to them

[Music]

she loved to surprise so she loved that

element

of wearing something

that took all the press and the media by

surprise

and she loved clothes that looked sexy

on her

i think she was able to wear very

stylish things when the occasion was

right

and

i think that young people probably at in

each different age of the princess

related very much to the certain things

that she did she loved to wear things

like patterned stockings

and saucy sweaters that had funny

motives on and of course the royals do

have two very specific wardrobes there

are functional clothes that are seen by

the public and then they have a private

wardrobe and in her so-called private

life which wasn't very private as far as

the media was concerned she enjoyed

wearing very casual fun fashion clothes

that made up the wardrobe of any young

girl of her generation

in her off-duty moments diana enjoyed

the early days of motherhood unlike

previous royal airs her boys were not

educated at home with private tutors

school runs became part of everyday life

by now diana had matured she'd grown

decisive about her clothes and her image

[Music]

she like put the dress on look at

herself in it and that was it she never

fiddled she never changed things she

left it entirely up to you she was very

professional in the in the fact that she

would listen to what you said and go

along with it she could wear almost any

color and the spectrum was enormous she

looked very good in pastel colors and

she could wear strong colors extremely

well

for sandringham at christmas the

princess wore a coat dress in purple

tweed with a white and purple striped

collar princess loved blue but she loved

red and in fact she loved color and she

had a very wide spectrum

of colors that suited her which not a

lot of women do have because she had

fair hair but skin that really

reflected most colors she looked

wonderful in color diana was very

interested in colors and

she went through a long period where she

felt only comfortable wearing black

and she would say to me i just can't

really wear any other color at the

moment

it's it's just an introverted color

she's kind of gone into herself she's

withdrawn from public life and i think

she felt very sort of contained in black

and then we saw her later on towards the

end of her life just blossoming in these

incredibly vibrant colors

the last time i saw her which was on

july the 30th i had lunch with her and

she was wearing the most stunning

versace tulip neck dress in sort of

shocking pink and she just looked

fantastic so she was very colorful

towards the end of her life

diana displayed her most adventurous

styles and daring clothes during her

regular visits to america

in the early days it was her hairstyles

that really caught the attention of the

fashion editors

generally women grow into their hair i

mean i think during the sort of 18 19 20

age group you're finding out what your

hair does and doesn't do

and most of us are allowed the 20s to

experiment but the princess was not

allowed that because obviously the media

attention was so huge

so i swear she very essentially got

herself organized with hairdressers who

um could deal with the way she wanted it

but that is

what happened to her hair as far as i

can see is it's all to do with relation

to the neck and as she became more

aware that she could expose her neck so

the hair started to come up and get

shorter and shorter shorter and as her

confidence grew she was able to deal

with much shorter hair and the princess

very soon came around to thinking well

you know maybe i've got this nice thing

here in the jawline and the chokers and

the bit and if i get goes up up

diana quickly learned that carefully

chosen accessories added a crucial

finishing touch that could make or break

an outfit

[Music]

in the 1980s diana had more than 75 hats

in her wardrobe

i think in the early stages she wore

them in the way english women wear hats

to weddings plonked on the head with the

veil pulled over or the fluff the

feather and now and she

in very very very fast we found her

wearing them where they should be warm

which is across here

i mean despite the fact that

photographers probably couldn't get into

the eyes or couldn't see anything but

she really

almost immediately

maybe two years into being the princess

of wales and having to wear the patch

she suddenly realized she had to wear

them the way they should be worn because

she has great shoulders and terrific

posture she looks marvelous with those

you know very broad hats and once you

wear those hats you actually begin to

like wearing them

with her natural elegance and grace

diana grew to enjoy wearing wide-brimmed

hats complementing her formal outfits

generations of royal ladies have loved

pearls they bring light to the face and

a touch of glamour to any outfit

diana added costume jewelry as well as

real pearls to her collection

[Applause]

i think it's hard to talk about diana's

jewels or any princess of wales jewels

without talking about pearls um she

wasn't frightened by the

by the heritage of pearls in in royal

jewels she wasn't frightened by protocol

to experiment with wearing pearls in in

different ways but they're so bound up

with with the legend of royalty and

particularly with the princess of wales

that again they became part of her they

became her her trademark in the 1980s

and there's one memorable occasion when

again diana using her famous wit and her

great sense of humor which which we know

about

she wore a long rope of

beautiful sumptuous pearls just knotted

very casually

down the back of a dress with a v

diana looked to an earlier princess of

wales for inspiration princess alexandra

wife of king edward vii

she was paying a very pretty compliment

to the former princess of wales to

princess alexandra who had actually been

a fashion leader in much the same way as

diana was to become

alexandra had made the choker very much

her own and i think it was it was very

witty and very charming of diana to

choose the

edwardian choker queen alexandra's

choker and again it was a phenomenal

success i mean it launched

a million chokers of everyone started

wearing

edwardian chokers and that was really

this the start of her huge

fashion and jewelry influence

[Music]

a regular part of diana's day involved

shopping in chelsea the fashionable

district of london one of her favorite

stores butler and wilson sells costume

jewelry

diana mingled easily with other shoppers

who were unaware that a princess was

shopping next to them

she was all so relaxed and funny and

were all brought out laughing when they

realized

who it was and she just was so great

about it and would tell them what she

thought about it she was always very

easy with the staff always had a great

sense of humor and enjoyed shopping see

we've seen a lot of very famous people

and they never they're always a foot

smaller or

they're not as beautiful as what you

imagine with her she was a reverse she

was a foot taller than what you imagined

she was she actually glowed so she had

wonderful piercing blue eyes and she was

extraordinary so whenever she was

wearing anything it always enhanced it

on one occasion diana bought a

fashionable jeweled snake to wear at a

pop concert

she went for very classic things but

then she would try something like the

snake she would wear things that were

quite

adventurous but she always brought very

classic things too that she would you

would see her wearing all the time she

brought a little pair of beans that were

french glass earrings black french

glasses and she wore them all the time

about five pounds so it wasn't intrinsic

things it was because it went

she wore things because it actually

fitted with what she was wearing

another famous pair of earrings that she

wore all the time with silvergirl

earrings just a plain gold so she

accessorized herself she was so she

would try things from the very simple to

remove very exciting things a big star

necklace or a wonderful star pinned on

the back of her hair

costume jewelry was easy to wear but

formal occasions often demanded a tiara

which presented its own problems

it's a long time to put on the to put on

a tiara you need a lot of help with it

it's heavy you have to have your hair

done diana complained that it gave her a

headache and a neck ache

and i think at times when she had to

prepare for her evenings out very early

in the day

she said that she had to wear it all

through nursery tea with her with her

boys which must have been a little bit

uncomfortable

the demands of the job meant that

diana's day wear was constantly updated

but she kept hold of some particular

favorites

princess of wales our sister design a

printed silk dress she said i want one

that children will relate to they love

bright colors

and i want to be able to wear this as a

working dress to visit hospitals

and generally

just an easy dress that i can put on

that is very much a function dress and

she seemed to like this particular dress

because she wore it on many many

occasions over quite a few years and the

press of course picked this up and did

make a lot of comments about it

[Music]

over the years dinah evolved beyond the

decorative princess of her youth into a

mature woman concerned with more serious

caring issues

she devoted much of her time to the

problems of sick and handicapped

children who always responded to her

tender touch

[Music]

no other member of the royal family had

diana's special empathy with children

[Music]

[Applause]

[Music]

friends recall her ability to relate to

children and her caring side

i think she had a touch for that she had

a touch for children from day one she

had a knack on how to treat children

i think that she always have a tendency

for love as i said and

people in need obviously the

disaster if we can call of her marriage

help her to accentuate

the work in charity because the

emptiness she find at home

fulfillment she find

towards the people

in august 1982 diana attended the

wedding of her good friend and former

flatmate carolyn pride to william

bartholomew

she kept strong links with old friends

who knew her as lady diana spencer in

the days before her extraordinary and

troubled life as the princess of wales

these friends knew a side of diana that

the public did not see

felt

she wanted to go and visit some of the

down and outs under the arches at cherry

cross and it wasn't picked up by the

press because it was the sort of thing

that

she didn't want publicity for she didn't

think that they would want her there if

they knew she was coming and she felt

very much she wanted to put herself over

in her own right

and that's why she went and as far as i

know the press never picked it up

how will diana's friends and former

flatmates remember

i her her

firstly as a friend

and then i remember her as a princess

as we all will i will also remember her

as a very

loyal mature

steadfast

strong person

she had the most incredible level of

compassion

um and she was not afraid of illness or

sickness or death

and the other thing was about diana was

that she felt particularly with a

terminally ill that it was very honest

and that there was nothing left to lose

and so people lost their shyness so she

could really talk to them and she was

quite remarkable and it was her

intuition that guided her on every front

i mean one might say the only time she

actually lost her intuition was getting

in that car on that fateful night with

with dodie

one of diana's closest friends was rosa

monkton in december 1993 rosa asked

diana to turn on the christmas lights in

london's bond street where she runs the

famous jewelry shop tiffany

she recalls the extent of diana's loyal

friendship where she supplied endless

comfort and support

as a friend she was

a complete stalwart she stood by me

through some very difficult times

and

it's in compassion not not just for her

friends but but for other people

and

it was a compassion that

not a compassion that politicians have

that has switched on and off it was a

genuine compassion that welled up from

her heart

diana was godmother to rosa's daughter

domenica born with down syndrome rosa

remembers diana's kindness

she was absolutely extraordinary she was

again just stood by me supported me let

me rant and rave and he let me go

through all the things i needed to do

about not being able to cope and she

said listen i'm going to be there for

her for you

forever

and of course she's not

diana enjoyed regular holidays abroad

with her girlfriends traveling to exotic

locations around the world for some rest

and relaxation

she had an extensive circle of friends

but her friendships weren't without

their ups and downs

she had a lot of friends i mean and can

you imagine the amount of people wanting

to be her friend so she was spoiled for

choice she could spot a fake a mile off

or somebody who just wanted to know her

because of who she was that's something

she was also careful to teach her boys

about

and she had her her school friends her

friends that she shared the flat with

before she married into the royal family

she also um

as her life developed as her charity

work developed too she began to include

people from all sorts of walks of life

um

and she had a tremendous gift for

friendship as well she could um strike

this rapport with somebody and then she

would follow it through you know she

would make sure that she called the

person she had a lot of energy she was a

dynamic in terms of friendship

she wouldn't wait for someone to get in

touch with her she would make all the

running and she would make all the

overtures she was a very good friend in

that respect but she did also fall out

with people a lot of people

and

when she felt that she'd outgrown them

that was that when you

used to say to diana diana i'm sorry

i've seen this and this and this it

happened this to me very recently and i

think you're making a mistake towards

having a friendship with this person and

if she didn't like it

she would not call you for two or three

weeks and then

something will you have a call from her

one invitation or why she was through a

third person said why roberto has not

come to this dinner party of these two

and the person would say because she's

offended with you and then she will

come back to you she was very

she was not people said because she was

not stable it's not that it's because

she wanted to know as many interested

people as she could that's the reason

she became

the queen of popularity

and also she would become

annoyed when she she knew you were right

but she didn't wanted to listen to you

she was very stubborn lady

diana's stubbornness led her to ignore

the warning signs of her own obsession

with bodily perfection she identified

with ballet dancers and actively

supported the london city ballet diana

suffered from the eating disorder

bulimia nervosa but kept her condition a

secret

well when she went to see susie orback

the psychotherapist who specializes in

eating disorders

she really began to get to grips with

the psychological mechanism behind the

bulimia

and i think that's when she really got

the insights into her early family life

her childhood about her mother leaving

about how that created a hunger inside

her how that sort of became translated

into a food addiction almost

and also her desire for control eating

disorders are very much about control

and diana

was very self-disciplined and wanted to

be in control of what was happening so

her body was the first thing that she

wanted to be in charge of

one of diana's on off relationships was

with her sister-in-law sarah duchess of

york despite being close friends since

their youth their relationship turned

sour

in fact

they weren't even on speaking terms in

the final few months of diana's life

and i think it was really all

symptomatic of this bulimia it's all

part of it you know wanting to have this

friendship devouring the person and then

that's it you know throw it all up we

don't want that anymore

had speech coaching which increased her

confidence at one stage she even joked

about press reports of her eating

disorders

here today

i'm supposed to have my head down the

loo for most of the day

i'm supposed to be dragged off in a

minute with men in white coats so

so if it's all right with you i thought

i might postpone my nervous breakdown to

a more appropriate moment

[Applause]

to conquer her bulimia and depression

diana treated her body with a variety of

unconventional and alternative therapies

diana had an incredibly curious mind

about all sorts of alternative remedies

there was virtually nothing that she

wouldn't try

i think actually some of the therapists

were sort of horrified because they

would think that only their regime

should be taken in isolation and a lot

of these therapies actually contradicted

each other so it created a bit of a

chaos actually in diana's body to tell

you the truth she had fads as well but

um certainly things like acupuncture

were terribly important to her

throughout her life and this also has a

spiritual dimension she even

took her boys to see her acupuncturist

and she used acupuncture for

insomnia

free from the constraints of royal

family life diana relied on an inner

circle of trustworthy friends to

organize her social activities

during a private visit to rome in 1996

the italian press swooped on their guest

following her elder sister sarah diana

ran the gauntlet closely shadowed by her

friend roberto deverick

[Music]

[Applause]

[Music]

[Applause]

[Music]

forensic scenes abroad were sometimes

part of these visits somehow diana kept

her dignity and remained unruffled

this trip to rome was organized by

roberto devrick he recalls that

memorable

[Music]

night last year in july and in half

before almost a year before she died and

we went on a trip to a big gala the

palacio farnese at the french embassy in

rome

and it was a very extraordinary lavish

party she was overwhelmed with the

lavishness of the whole thing

and in the way out

she said let's go let's go and say hello

and i said diana these are the people

who cook for you

and she said well tell them that was a

delicious dinner pity didn't give me

more pasta

and she gave the hands to each of them

and hold their hands and said i love

italian food

now

she didn't need to do that there were no

cameras there there were no paparazzis

she did it from the heart she made

everybody wait five minutes

but can you imagine for those two women

she made their life and that was the

touch

diana was always welcome in america

where her hosts valued her presence to

help raise funds for their pet charities

[Music]

she appreciated recognition for her

achievements and her charity work and in

1995 she was presented with a

humanitarian of the year award by

statesman henry kissinger she was

tremendously fond of people like

kissinger adored sitting next to him at

dinner they got on like a house on fire

you see this is the thing that diana

appreciated

somebody who could um

not be

so withdrawn with her or shy of her but

somebody who could sort of just connect

with her

in the final year of her life diana grew

more serious the battle against

landmines brought a new direction for

her within the treatment do you cope

with the psychological side of it as

well

her trip to angola in january 1997

publicized the suffering of landmine

victims all around the world

despite criticism from politicians at

home diana continued her efforts and

ignored suggestions that she had become

a loose cannon barring

she wanted to show the world the reality

of landmines

i think she was trying to make a big

contrast from the days of the royal

state tours when she would be dressed up

with the hats and the outfits and the

ladies and waiting and i think she just

reveled in the fact that we're coming

into the sort of into the 90s and this

feeling of dressing down of being simple

and really getting on with the job but

she was still incredibly chic

during her life diana's role as the

people's princess focused the world's

attention on many forgotten causes

committed to her landmine mission she

had become a serene confident woman

ready for the next stage of her life

it was at a polo match in july 1988 that

diana's life was destined to change

forever she was invited to present the

prizes by the event sponsor muhammad

al-fayed

on this occasion she was introduced to

his son dodie

nine years later they fell in love

in the romantic atmosphere of the south

of france they enjoyed a brief summer of

love

on the yacht the jonicol diana planned a

new life

i think dodi fayad is it was the the

premier example of a person a person

like diana would have you seek for love

you seek for recognition the more you

knock the doors

the worse it become and i think dodi

fayad has been the fireworks

into a gloomy period of diana

diana had finally found the love she had

sort since childhood

her last evening with dodie was spent at

the ritz hotel in paris

i knew that he was so much in love with

diana

that at the hotel that same night before

they died

he met a cousin of irish called hassini

and that man told a friend of mine

he told him what are you doing with

princess diana i said no i'm very

serious he said are you he said i'm

marrying her on the 24th of october

their lives ended in tragedy for diana

the bright day was done

she leaves behind a lifetime of memories

knight had fallen forever on the world's

most adored princess an unforgettable

chapter in british history had

tragically come to an end

what would diana have made of the

unforgettable themes at her funeral

i think she would have been so touched

i'm sure that those would have been the

words she would use um completely

overwhelmed by the level because she

never believed that people loved her

she

i mean she was you know the queen of

hearts and yet

uh love was something that she was in

search of she never really realized the

extent to which people loved her

[Music]

[Applause]

[Music]

as the world's most photographed woman

no other person can compete with her

royal highness the princess of wales

diana enjoys the spotlight as a child

her ambition was to become a dancer

as good fortune would have it she became

a princess instead like all royals the

princess of wales decides to dress

according to people's expectations but

diana does it much better

whatever the occasion she's there to

please the person or people she's going

to be with and that usually means

dressing for the part something the

princess enjoys doing very much

[Applause]

on and off duty she marshals her

expressions perfectly she's rarely

photographed looking bored or dispirited

over time the formula has become simpler

and more played down but above all she

wants to be seen for what she does

rather than for what she wears

diana's day wear amounts to an

interpretation of an executive woman's

wardrobe standing out in a crowd

even on family occasions she's rarely

caught off guard

[Music]

fashionable dressing has never been a

special aim of british royalty yet diana

begins from a position of enjoying

clothes

despite accusations of being a close

horse diana knows looking good is an

important part of the show

[Music]

the principles that govern her dressing

at home abroad and in the public eye

confirm she's a very different creature

from the other members of the royal

family the british upper class dressed

smartly above all to be polite and

conventional

one sign of her remarkable strength of

character is the way she faces up to

media attention

she's always fair game to photographers

the world over on and off duty

what's more being diana she's decided it

was a game she would win

[Music]

at the beginning of her marriage she

deliberately appointed herself promoter

of british fashion

diana has emerged adept in the language

of clothes

demanding foreign tours mean three or

four changes a day causing accusations

of extravagance and an obsession with

her image

when favorite outfits are worn on

several occasions newspapers interpret

this as evidence of thrift in the time

of recession yet she's managed to

lighten the routine of being

photographed on parade a routine which

started at the age of 19 with rumors of

a romance between her and prince charles

because you never see her looking like

this now she's got this sort of pink

slightly frumpy evening gown on

and she's got a green wool and loaded

coat over the top she's obviously her

coat she wears during the day she hasn't

got an evening gown coat

and she's huddled into this coat and she

suddenly spotted us and she's absolutely

bright red she went absolutely bright

red

really really red and

she was sort of hogging the wall she

walked along she was terrified of us

as she walked along to the car

and she just looked so young and i

thought god this is the beginning of it

all

caught by tv cameras leaving by the back

door of the kindergarten where she

worked as a nursery school teacher who

could have speculated that within months

women around the world would be looking

for inspiration to lady diana spencer

future princess of wales and one day

queen

speaking about their engagement the

young bride-to-be wore a modest

off-the-peg blue suit by kajana

purchased from harrods

during her engagement diana's exposure

to the press was intense

as a public figure in embryo she began

to learn lessons the hard way

particularly when she tried a plunging

neckline on one of her first official

engagements much to the delight of the

media who'd been watching her closely

and it was when the princess when the

prince took the princess to the guild

hall for dinner one evening and she was

wearing a very low-cut

strapless black dress

and she

in climbing out of the car she did or

very nearly

the stories differ fall completely out

of this thing um and that was something

she could never ever have foreseen i

mean who would think of it you know you

but of course getting out of this this

grand limousine was just the

the final kiss of death for her and it

was a very embarrassing lesson that was

learned very quickly and she's never

repeated it and she now wears

frightfully brave and exotic things but

they are very much more tightly

clasped to her

months later on the steps of saint

paul's cathedral millions watched as the

young bride unravelled her wedding dress

designed by david and elizabeth emanuel

made of ivory coloured silk

her father earl spencer accompanied

diana down the aisle

[Music]

[Applause]

to create a wardrobe befitting a

princess diana had to start virtually

from scratch

in the absence of any formal royal

training how does a young princess know

how to dress

well there were two

uh influences i guess one was obviously

the circle of friends that she mixed in

and the other was actually what was

fashionable at time

and um in i guess we're talking about

1980 91 now aren't we she was very um

that sort of set that she moved in was

very much into sort of neck things you

know frilly here and little kind of

gravatt things and rather sort of

they we hadn't hit the suits yet because

the rest of the very high fashion world

was in amongst the japanese at this

point we were all wearing black with

sort of you know the things holes pulled

out of it and so forth it would have

been totally unsuitable for the princess

of wales and so she was really on in the

she dressed in a very english

county stroke chelsea way

which was absolutely perfect

for the fiancee of the prince of wales

there wasn't any question about it that

everybody in england totally understood

the signal she gave out in the way that

she was dressed as a 19 year old and um

i think uh for its purpose it served her

very very well to look very conservative

and very sort of english and beautiful

english rose county sort of person

so i i think that was

her first i mean she obviously then

started to look

at what she actually did look like and

she felt well maybe i could you know

have a bit more necks showing and so on

so forth so nowadays when she's

absolutely i mean she doesn't you know

she's just so confident that it doesn't

make any difference so the difference is

extraordinary from that you know sort of

chin down with closed was clothed and

now it's sort of wonderfully and sort of

she just feels comfortable everything

she wears

diana's first official foreign tour was

to australia and new zealand in 1983.

for the first time in her life she

realized the need for a huge wardrobe to

meet the demands of the job

having a suitable change of clothes was

a formidable task particularly for a

young mother constantly under public

scrutiny and intense pressure that that

was um a grueling tour

six weeks

and i think they vowed never to do a

tour that long again

but she had william with her of course

he was only was he six months old at

that stage

and

it was just a whistle-stop tour always

traveling

and they kept the baby back at a ranch

in central australia and they kept

commuting backwards and forwards so that

she could be with a baby

um

and

since then they've never ever had a long

tour like it because you could tell

after about a week

she was just

totally exhausted i mean not only was it

i mean also it's her first trip she's

learning how to meet people you know it

was all sort of neuter and very daunting

but to have six weeks of it too

and six weeks for us too i've been

trying to keep up with them

but it was exciting because it was all

fresh you know we didn't really know

much about her and everybody was still

sort of getting over the wedding and the

excitement of that and the australians

were really sort of

uh huge crowds turned out to get a

glimpse of her

she was very shy still

it was an interesting visit but too

tiring

walkabouts are occasions when diana can

almost forget the conventions and

restrictions of being a leading member

of the world's preeminent royal family

and come face to face with her adoring

public

everybody loves to catch a glimpse of a

princess dressed in clothes to which

they can relate

soon the girly outfits were to vanish as

her wardrobe began to reflect a growing

confidence

this was her first big tour so first big

sort of tour away for weeks and it was

about four weeks into the tour and we

had lots of sort of girly outfits all

through the tour

and lots of day dresses and the evening

clothes had all been sort of full gowns

and sort of things you would expect her

to wear but then suddenly on the last

night she turned up at the dinner

wearing this really what i would call

her first sexy outfit

um and it was a very slinky fitted dress

beaded and it looked very sort of

dynasty and glamorous

and it was so different from everything

that she'd worn on the whole trip

actually looked without having a low cut

it looked wonderful

diana fell naturally into the routine of

royalty she developed her own sense of

style and fashion

one of the principal beneficiaries of

her high-profile public role was the

british fashion industry

down the years they've benefited

particularly from her position in the

royal family firm

designers like belleville sassoon

jasper conran

and bruce owfield are among her

favorites

[Music]

catherine walker of the chelsea design

company always at the helm of british

fashion has constantly topped diana's

list

very soon her designs were copied in the

high street shops as her bows and

gathers gave way to the sleek tailored

styles cultivating a more sophisticated

image

[Applause]

she tried out everything she could in

order to experience what was around in

the british fashion scene

above all it was the rags to riches

london designer bruce oh field who

introduced her to the sleek glamorous

film star look replacing the strapless

top with a big flowery skirt

bruce was the first person i think

really to introduce her to a kind of

swathed more sort of glamorous film

starry sort of look and she did have

those dresses before but they were sort

of they were much more the sort of

bustier with the big skirt

and bruce tended to make them kind of

slinky and rather wonderful and sort of

gathered and with the kind of thing here

so i think he freed her um and made her

aware that she could perhaps you know

be a bit more shapely with the evening

clothes rather than just wear the

classic hunting shooting fishing

ball dress that you tend to get

um so i think he probably pushed her in

that direction quite fast

the princess looks particularly good

wearing katherine walker's designs her

fitted suits looked perfect on diana's

shapely figure

the rising sun motif on the hat was

originally created for an official visit

to japan

the hat by royal milliner philip

somerville tops off the whole ensemble

the english fashion scene benefited

tremendously from having this

extraordinary patronage of the world's

most photographed woman

i mean i don't think

anybody could quite believe that she was

actually there wearing british and i and

it was never no public statement was

ever made

nobody um i mean there's this myth about

how she was told she had to wear british

and there is a complete myth i mean the

princess felt that she should as she

does in all things support what was

right to do and she did it and it was i

mean it was like

a gold mine for british fashion in the

80s she really was an enormous help to

us without probably even knowing it in

the beginning

one british designer who's benefited

from diana's support of homegrown talent

is victor edelstein

famous for his incredibly grand style

supported only by simple accessories

victor can get incredibly grand which is

wonderful you know you get those huge

collars and enormous amounts of jewels

and huge skirts and um i think she sort

of travels to victor for those kind of

things from time to time

[Applause]

on an official visit to washington in

1985 the americans were not slow to

celebrate a royal tour in their own way

diana and the american people hit it off

immediately she enjoyed their warmth and

openness and they were charmed by her

good looks and friendly manner

president of mrs reagan were the hosts

at a glittering white house ball the

highlight of the tour and for washington

the social event of the decade

for the occasion diana looked radiant in

a dark navy velvet spectacular gown

designed naturally by victor edelstein

she wore a seven-strand pearl choker

with a huge sapphire clasp and sapphire

and diamond earrings the thing about the

princess was when she actually does

dress up to go to things like the white

house gala

she really understands that simplicity

is

above all things

the master and so she looks incredible i

mean she really does she can do it i

mean she really says okay guys you know

whatever you've said about me in the

press in this point i'm going to go for

it and i think that that was that

particular occasion she did look

extraordinary and it was the moment she

had to look extraordinary and she did it

she knows when to do it i'm quite sure

at a dinner in bonn the princess arrived

wearing for the first time in public the

matching set of exquisite jet and

diamond jewels a gift from the sultan of

oman

final touches were added by the spencer

family tiara and a deep blue velvet

evening gown by victor edelstein well

her taste in jewelry is is is marvellous

because she's been given a sort of

queen's ransoming jewels a lot of it by

the saudi royal family they gave her a

lot of sapphires

and when as a wedding present

and she then she got a lot of family

jewels the spencer family tiara and the

um what we call the queen mary tiara

which isn't strictly speaking of queen

mary tiara but it's one that queen mary

used to wear

and she wears those two and then uh she

combines these fabulous jewels real

jewels with a lot of stuff she buys

you know butler wilson or harvey nichols

wonderful inexpensive jewelry but looks

dazzling on her

and i think that shows the great taste

and style she's got that she can wear

something like that that cost you know a

few pounds and any woman could afford it

and on her it looks like it cost a

million dollars

you can have all the chanel buttons in

the world

and there are a lot of things you

mustn't put with them and an awful lot

of jewelry you can't wear with them and

so she

she's really in the end too she's very

much a minimalist with accessories she

doesn't load them on you you see a

choker from time to time but mostly when

you see the little catherine walker's

suits there's very little jewelry and

there's a beautiful hat which is

absolutely the way it should be

[Music]

first impressions are always memorable

how diana looks the moment she steps off

a plane is the image that finds its way

onto television screens and front pages

around the world

being a woman constantly in the public

eye has additional image problems

particularly on a windy day

what is foremost in diana's mind as she

steps off the plane on yet another round

of handshaking and official duties

are there any creases i should think

i would think that's the the one thing

getting off planes is no it's it's

nerve-wracking as you feel totally

creased but i would imagine everything's

beautifully breast i don't know but i

just think a lot of pro i would think

that the preparation that goes into

those moments must be you know enormous

the princess of wales has about 75 hats

naturally she knows how to wear them to

bring out the best in an accompanying

outfit

she wears them so before and i think in

the early stages she wore them in the

way english women wear hats to weddings

plonked on the head with the veil pulled

over or the fluff the feather and that

and she

in very very very fast we found her

wearing them where they should be warm

which is across here

i mean despite the fact that the

photographers probably couldn't get into

the eyes or couldn't see anything but

she really

almost immediately maybe two years into

being the princess of the world and

having to wear a lot of hat she suddenly

realized she had to wear them the way

they should be worn because she has

great shoulders and terrific posture she

looks marvelous with those you know very

broad hats and once you wear those hats

you actually begin to like wearing them

she really does look like um you know

she could be a bow cover wearing those

hats but she goes she wears them

properly and she wears them with the

right outfits which is terribly

important she's always the one on the

steps of the um church at christmas you

know when they've all gone to the

service and she's she's immaculate

everything matches everything's perfect

and the hat's exactly where it should be

so i mean it's a great art wearing hair

properly too

it's a great art

hair is important too early on she

experimented sweeping her long hair back

off her face before deciding she looks

better with it short

the hair's been getting shorter and

shorter and that i think tells you a lot

about her that she's not a vain woman

uh her hair's short because it's

practical it's easy to manage it's easy

when you swim

in every morning and you come back and

get ready to go out short hair is

quicker to um to redo

and if she had long hair it would take

hours and hours and it would be a lot

more fussy

so

although most people consider long hairs

more glamorous she doesn't bother with

that

she's sort of cut down everything in her

life like that getting dressed getting

out the door down to a minimum she can

do it in like five or ten minutes flat

generally women grow into their hair i

mean i think during the sort of 18 19 20

age group you're finding out what your

hair does and doesn't do

and most of us are allowed the 20s to

experiment but the princess was not

allowed that because obviously the media

attention was so huge

so i swear she very sensibly got herself

organized with hairdressers who um could

deal with the way she wanted it but that

is

what happened to her hair as far as i

can see is it's all to do with relation

to the neck and as she became more um

aware that she could expose her neck so

the hair started to come up and get

shorter and shorter and shorter and as

her confidence grew she was able to deal

with much shorter hair and the princess

very soon came around to thinking well

you know maybe i've got this nice thing

here in the jawline and the chokers and

the bit and if i get goes up up up and

finally nowadays i think that she it's

probably much more functional for her to

have that cut the hair she has now

because she's she's obviously a busy mom

now but she wasn't 10 years ago and you

actually can't spend time on your hair

if you're a busy mom and you're working

and you're out and you're trying to get

from school and you've got to look good

and you've got to get out and so i think

she's it's probably it looks wonderful

now and it's

i mean from a purely functional point of

view it has to be that way i mean once

you've had short hair that works well

you never grow it again

activities centered around being a young

mother particularly at school sports day

naturally calls for a suitable kind of

casual clothes befitting to a princess

she looks wonderful in casual clothes i

mean the picture for me the best picture

is the one of the school race

you know when she had her shoes off and

she had that long skirt on she was going

for the winning line do you remember

that it's a great great picture and uh i

think she looks great in jeans and you

know she wears the old silly baseball

cap i just think that that you know with

all the strict dressing that she has to

do all the time

in it's very nice that she can actually

just go out and wear jeans and wear kind

of rough riding boots and a great sort

of sloppy sweater and that the she

i mean if you are somebody who's

appearing who appears in public or has

to dress up all the time you've got to

have a very safe

nice easy comfortable wardrobe that's

your friend

she is has three wardrobes actually for

her life

one wardrobe is the working wardrobe

with more already mentioned the one that

she wears on official engagements then

there's the kind of kensington mummy

look when she goes to pick up the

children from school

and this is a bit of a sloany kind of

wardrobe she wears a bit of from

sometimes from a scada or

designers like that monday she used to

wear a lot of monday you know jackets

and skirts and trousers from monday or

culottes

and then there's the what i think of

sometimes is the essex girl

look that she has uh i think there's a

bit of essex girl in most women

uh but it comes out in her when you see

her on weekends

she looks

very very ordinary then she you would

often walk straight past her never

recognized her sometimes when she's

shopping in silence esther on a saturday

morning

maybe it's deliberate maybe it's

camouflage but i don't think it's it's

very flattering it's probably very

comfortable

but um i think sometimes the essex girl

creeps into official work

once recently she wore a red evening gun

by bruce oldfield which has a gold fleck

in the fabric

and it

it's it's rather a nice

evening gun well it was when she first

wore it in the mid 80s but then she put

a pearl choker with about five

strings of pearls in it and that seemed

so over the top the combination of

pearls gold bright red it was very

flashy

and i thought that was a bit of a

mistake but then we all have off days

don't we

diana discovered the coat dress it

proved to be a practical and yet

extremely smart addition to her working

wardrobe among her favorites is one by

katherine walker in a pink and white

check wall

course over the years a coat dress has

become quite popular with her it's been

a very good workhorse sort of outfit

because it's looks very

smart always and yet it's comfortable

she's got many many coat dresses in

different fabrics but this was really

the first

catherine walker coat dress we saw

and it's

beige well creamy actually with a navy

stripe in it and it looks quite nautical

and in fact the first time she wore it

in italy it was a visit to a naval base

and she wore a cheeky little sailor's

hat with it he looked quite

quite appropriate actually standing on

the deck of the ship but the whole

outfit over the years

just has always looked good always looks

crisp fresh never creases

and whatever event she's at it looks

wonderful

[Applause]

on official occasions diana is never

caught off guard her skirt seldom blows

up and she is rarely photographed

climbing in and out of cars with her

thigh showing

with maturity she's learned how to

conduct herself with photographers

the press does not make the distinction

between the princess of wales as a royal

figurehead and princess dye the

celebrity

on a recent official trip to canada her

appearance confirms she knows all the

tricks of the royal trade particularly

when it comes to dressing

it sort of shows her it was 1992 so no

fuss

an elegant sort of shape on the clothes

the jacket is long

very plain neckline gone are all those

the ruffles and whatever from all those

years before

sort of it's half like a business suit

but it's got a little bit more glamour

to it it's got a very

short skirt in dark chocolate brown

velvet and the jacket is edged in it too

it looks

elegant it's a very pretty color on her

to mix her look color emphasizes her

skin tones

but according to some press people diana

doesn't always get it right as they

discovered on a visit to france

when she got out the car we almost

didn't recognize her because she was

wearing

a very unusual hat and it was the first

time we had seen her without her hair so

in fact you didn't recognize her at

first because all her hair was concealed

this big hat was over her face

and it was a phillips somerville hat in

felt and it had a

black snood attached to it and tied at

the back in a sort of scarf fashion that

completely concealed every inch of hair

and i thought it looked very french very

chic and obviously she did too but all

the men my colleagues didn't like it at

all and they all thought that she looked

fat made her face look fat i didn't

agree

but obviously she read it in the papers

their comments and has never worn it

again since the hats are

i think they're rather wonderful most of

them come from philip somerville

who can make any woman look a dream he

he produces the most flattering hats in

in london probably

and um

they're ideal because she kind of broke

the royal rule about you mustn't wear

big hats they they can can conceal too

much of your face and upset the

photographer so i remember in india

we were all groaning because she was

walking along this wonderful memsaab

looking outfit that just looked like

she'd stepped out of the days of the raj

and the hat was covering most of her

face but then she'd lift her head she

knows

what to do and when she got close to the

camera she would suddenly look up and

then everybody get a shot

but the

whole effect was just absolutely perfect

for that setting it was in the

presidential palace

at um in in delhi and and the outfit she

wore just looked like something out of

the 30s in the last days of the raj it

was wonderful

as a performer by nature diana enjoys

the routine of being photographed on

parade although public interest in her

activities can be intense particularly

on family occasions with posses of

hungry photographers in hot pursuit

appetites wetted by exotic caribbean

island backgrounds diana wants to keep

her children out of the glare of

publicity but when judy calls she

happily makes herself available to

support her media image on this occasion

the photographers were particularly

demanding whilst she was

on the beach posing for the photo call

she had on a one-piece swimsuit

um which in fact she looked very good in

um but as soon as the photocall was

finished and the photographers had

started to drift away in their boats

once they got to about 200 yards out she

appeared again on the beach from behind

a bush in a minuscule red bikini

and it was sort of

like a sort of tantalizing photographers

because they were sort of so near yet so

far because it was too far to take a

picture and they said that she looked

stunning in his teeny weeny bikini

prancing up and down the beach and they

all tried to make the boat turn around

to go back and there was this huge great

big round with the boat and they were

all grabbing the wheel these little

boats were all rocking all over the

place and the royal protection were

waving them away and it was almost as if

she died on purpose

i think she sort of come to terms with

the fact that that we the press were

going to be there whatever she did

so she'd have to learn to live with it

and i think she then realized that if

she did give us a good picture it would

take the pressure off her we would sort

of disappear off

in a far happier mood and she could get

on with whatever she was doing

pressure to perform to look good at all

times is taken for granted by everyone

except experienced royal watchers she

does a fantastic amount and i think

that's where we've got to give her a lot

of credit i mean if you see somebody

in the glossy magazines like joan

collins or ivana trump they have nothing

else in life to do except work on

looking wonderful they've got endless

hours to to devote to pampering

themselves now the princess of wales

doesn't she has to squeeze that sort of

thing into a very very busy schedule as

a working woman and as a wife and mother

and so she has to um do it at the odd

hours that she can manage so she goes

swimming you know 7 30 in the morning

does 30 lengths of the pool at

buckingham palace

and then she'll dash back home and get

changed and have a hair done and take

harry to school

and then rush off the other end of the

country and do an engagement and then

she'll come back and maybe play a set of

tennis in the afternoon or whenever

she's got a morning off try and play

tennis with friends and

and she also has um

somebody to come in and advise her on

workouts you know she has an instructor

that helps

every a couple of times a week so

she needs to maintain a fantastic level

of fitness because of the the the strain

of her life i mean foreign tours are

exhausting

on an official trip to japan in 1986

media interest was unrelenting it was

dimania on a world scale her pop star

status was hard to believe

in a modest way her wardrobe included an

off the peg dress from tatters in

london's fulham road with great

forethought for her japanese hosts it

was emblazoned with rising sun motifs

this was the first

very obvious example of what i call flag

dressing when she wears

an outfit that sort of honors her host

or it sort of ties in somehow with the

country in the national colors or

whatever

in kyoto she visited the castle

and it was a tea ceremony it was very

traditional everybody was in kimonos and

she wore this red and white silk dress

from tatters

and it was a white base with big red

large sort of rising sun circles exactly

as a japanese flag

and she had a big red hat

and

it just was sort of very appropriate for

the occasion

the japanese returned the compliment by

presenting diana with a kimono their

national dress

even if it was a little bit too long for

her

[Applause]

on an official visit to hong kong in

november 1989 it was a phillips

somerville hat in the shape of a chinese

temple which diana had to keep a tight

hold on

catherine walker designed the brightly

coloured silt suit a short red jacket a

cream camisole top and a wraparound

sarong skirt in brilliant purple

as if in competition with the dazzling

images of the orient diana was original

in her choice of colours

dana has defied all the traditional

rules about color

um and i think that actually is one of

the most exciting things about her every

outfit she wears

is um is remarkable in some way or

another it's not just beautifully cut

she has put

violent pink with red

which

you'd have thought simply couldn't work

she's been terrifically brave about the

the things she's chosen to wear together

the outfit she watered to visit the taj

mahal

which i thought was a bit of a strange

outfit to wear for sightseeing because

it was very hot and

she she was walking around

the outside of the ponds in front of the

taj but she had on this quite formal

suit that she'd worn before in hong kong

but i think she must have chosen it

because of the colors because when you

looked at the photographs the colors

that she she stands out so much the red

and the move against this white marble

it looks really stunning and in fact the

colors do blend in with all the sarees

if you look at her standing against all

the local women

to begin with you thought why she chose

that outfit to wear today it seems a

funny thing to wear when you look at the

pictures it just fits in with all the

colours of india it looks wonderful

traveling abroad the climate is not

always kind to the royal visitor

in the call of duty the prince and

princess of wales regularly encounter

the rigors of extreme heat for diana

looking and feeling good demands cool

clothes to endure the hottest hours of

the day

actually she's very good in the heat

because um

i always wonder how she looks so cool

but well she her face looks extremely

hot

she knows she has beads of perspiration

she goes redder and redder but actually

her clothes you never see them looking

sticky or sweaty

you know when she's been sitting against

a chair in extreme heat in indonesia

even when she got up she didn't have any

sort of sticky marks to back off i mean

i don't know how i don't know she must

have some mysterious secret deodorant

formula or something because

she just looks so super cool

with maturity diana has learned to

conduct herself in public avoiding

awkward or frivolous moments

particularly when her husband is around

[Music]

she's very cheeky when she's on her own

away from the prince actually she's

she's um

more extrovert when she's on her own and

she reacts she seems more relaxed when

she's not

with the prince i suppose it's just that

she's she hasn't got to watch what he's

doing and sort of remember what she's

supposed to be doing at the same time

she can just sort of wander along on her

own

but she's got a very very good sense of

humor she's a great giggler and uh she's

very quick-witted and she

someone will say something and she'll

come up with a very cheeky quick-witted

answer instantly

and she's very easy very easy rapport

with sort of banter with people

[Applause]

the relaxed friendly australian manor

and the great outdoors bring out the

best in diana she has family connections

down under and the australian

bicentenary celebrations in 1988

was a perfect opportunity for her to

relax despite the occasional sound

effect

her wardrobe included an emerald green

coat dress by katherine walker and a

cool short sleeve red dress by aleister

blair characterized by very short capped

sleeves extremely practical in sticky

heat

any suggestions of discomfort are

quickly dispelled with a glorious photo

opportunity at the bow of a paddle

steamer

[Music]

at a dinner dance in melbourne catherine

walker scored again with a shell pink

figure-hugging long dress with bursts of

bright blue floral patterns

on two previous visits to australia in

her younger days diana showed great

confidence in the way she supported her

husband particularly on the dance floor

[Music]

naturally on close occasions like this

the press always speculate about the

state of the royal marriage

i think every marriage goes through ups

and downs maybe they've had their

problems but i know that they are both

devoted to their children

and devoted to their jobs

i think she did a lot for him and of

course giving him two children and and

and giving him a kind of um a home

that was the greatest change of all and

uh i think that you know the birth of

his two children were probably the

greatest days in his life

they form a terrific partnership for

britain as ambassadors abroad

and uh you know they really enjoy their

their jobs they've they do feel they can

make a difference and i think we've seen

that for ourselves the princess what

she's done for aids

which was a subject that was practically

untouchable in the beginning

and she has totally turned around uh the

world's attitude to aids victims she's

probably done more to destroy fear and

prejudice than any member of the royal

family in the last 200 years

at every opportunity diana campaigns for

a better understanding around the world

of distressing social problems like drug

abuse and aids

she has turned into a really serious

woman

who has a very real talent

for

people

that is not a pr exercise it's nothing

it's not done for the cameras that is

absolutely diana as a human being

reaching out to other human beings and

that is the talent that she has

just brilliantly and naturally and

in in a way that no other member of the

royal family or anyone that i've

actually seen in operation like that

has

the princess is always respectfully

dressed

on a visit to the muslim gulf states

local customs and religion were

respected

a desert picnic in saudi arabia meant

sitting cross-legged

it had to be planned and for the

occasion catherine walker had created a

blue and white tunic with white

pantaloons strictly no legs showing

on a visit to pakistan again local

custom was observed diana appeared

wearing a catherine walker creation

designed for the occasion and to match

the sumptuous surroundings of the

presidential palace

for official occasions like this diana's

gowns are paid for by the foreign and

commonwealth office as part of the cost

of showing the flag around the world

her beautiful gown of shell pink silk

had a bodice inlaid with encrusted

pearls

one of the katherine walker dresses has

got little paisley designs all over

which is wonderful i mean to actually

compliment a country by having a sanchez

evening dress embroidered in that way i

think that's magnificent this evening

girl i think is my favorite outfit of

everything she's ever worn

and and it doesn't photograph well

either when you when you see it you

can't stop staring at it because it's so

beautiful the the chiffon silk is so

soft and flowy

and the workings of embroidery on the

bodice are so fine

it's just exquisite the whole dress

and as she walks it flows with her

and she wore it in pakistan and because

of local customs um with about showing

the neck and being very demure she wore

a very long

stretch of the same fabric just sort of

thrown around her shoulder sort of like

grace kelly type a bit just sort of

slung over her shoulder that sort of

flayed out behind her

and it looked

beautiful and she walked along because

she was so tall next to all these

pakistan dignitaries who were tiny this

dress made her look even taller she

looked about 10 foot tall and it all

sort of flowed out it was a wonderful

dress

royal protocol demands standing out in a

crowd in a dignified and respectful

manner

on a visit to the vatican the princess

of wales wore a black lace calf length

dress by catherine walker with a dropped

v-shaped skirt with a lace veil in the

same fabric

[Music]

diana's choice proved yet again that a

coat dress was practical and an

important part of a working wardrobe

[Music]

in florence a cheeky addition of a black

bow tie made an interesting variation to

a white wolf suit by jasper conrad

diana's tastes are definitely influenced

by her love for foreign travel and

exotic places not least italy where her

choice of clothes reflects her eye for

the original look

one of her favorite italian designers is

moschino

well moschino is a wonderful designer

and he's very witty designer and you

always feel very sort of jolly if you

wear his clothes and very happy and

there there's always sort of pun in them

or there's kind of a joke i mean like

the big houndstooth that she wears quite

a lot now if you could pick a designer

for her

moschino is a great one for it's you

know big occasion not big occasions but

i mean actually you know the bouquet

occasions and walking down on the

shaking hands occasions because it makes

people smile and it is something

different and they do look great and it

cuts very well

on a visit to france the paris fashion

world was captivated when diana stepped

from the plane wearing an outfit by

chanel their national design label

i was delighted when she went to france

and she

wowed them all in her chanel suit which

was bright red and the longer skirt and

the hat and everything i thought that

was terrific it was very important for

the princess to make an enormous impact

because obviously it's the fashion

capital of the world

and i think she chose a very good outfit

and i think she looked terrific and they

really were bowled over they were

completely mesmerized by the fact she

didn't get off the plane wearing an

english designer which would have been

for the xbox business wonderful but she

actually came wearing their top label it

was the first time diana had worn french

clothes on french soil but later all

eyes turned to an evening dress designed

by victor edelstein

it was at the elysee palace dinner very

elegant extremely elegant french women

arriving in these wonderful gowns

and the whole place was just exactly as

you'd imagine a sort of super french

banquet to be

and she arrived and got out the car and

this

stress it i don't know it just looked

something from another era it's in a

very heavy ivory duchess saturn it's

shimmers

and the the bodies of it is all worked

with embroidery and has a short jacket

and it's very very elegant very regal

often diana will arrive wearing

something that's been seen before like

this red woolen suit with black lapels

by ryfat osbeck

he's always been the darling of um the

sort of

not really truly glamorous but people

that really understand and like fashion

and he's um

you know you find people i mean a lot of

um people like tina turner wear ozbeck

um

he's there's something about him in the

same way there's about mosquino that

is he's a very good designer he cuts

beautifully but he's a little bit witty

and a little bit scary and so when you

when you actually start to wear ozbek a

lot you know a lot about fashion you

know a lot about yourself you know you

know many things and he does do quite

outrageous things and um i'm sure the

princess has probably got some of those

we've only seen the rather sort of tamer

ones but um he's good and i'm glad she

wears his clothes because they're

beautiful

with more than 350 public engagements a

year diana's choice of clothes reflect

the activities of a busy working woman

always at the center of attention her

experience tells her exactly what is

suitable for the occasion

when she first became the princess of

wells i'm sure that she had to have she

wanted to have endless clothes made

because she had to try and see what

worked and to know

how she suited a longer jacket or a

shorter jacket or a longer skirt or a

gathered skirt or a full skirt

and i think what happens finally i mean

i certainly

um if you're 10 years into wearing a lot

of clothes uh you begin to know exactly

what you want

so in fact

well where five suits had to do one suit

does because you can wear it often you

can change it slightly you aren't really

bothered you know you look good in it

and that's the end of it and it doesn't

you can wear it endless occasions and it

doesn't matter who says what to you um

but that's the suit you feel good in

that shirt that's the true sign of

confidence is that she's actually

wearing a lot of things now very often

that we've seen before and nobody's

commenting nobody cares

it's because what they really want to

see is the princess of wales and she's

come over that great what is she wearing

now we all know it's three flat again

and it's a marvelous it's marvelous

change in her that we don't actually

care too much what she's wearing anymore

because she always looks wonderful and

she it could be something we've seen you

know two weeks before

above all though it's on really formal

occasions like state banquets in

presidential palaces but diana's

elegance is so arresting

her wardrobe for this visit to indonesia

included a gown in ivory lace and satin

designed by david and elizabeth emanuel

careful about what she drinks diana

refuses a glass of champagne preferring

water instead

when she's really dressed up in the

evenings and she looks really stunning

she's all sort of glamorous and glittery

and she arrives and she knows she looks

good

and she's sort of got a little swagger

to her walk and looks very happy with

herself and

she always

she sort of glows towards the glows

towards the cameras when she's like that

she

she's sort of

she reacts to the cameras when she knows

she's looking good she's very cheeky and

good humored

she'll sort of do a little

not a dance but sort of shuffle around

and

move around so that we get good shots

and this dress is an example of that

sort of confident dressing

uh you know sort of showing off her sort

of sexy shape as she walks along

it's a very

long fitted tube dress

and completely worked all over it with

beads um

and it's

got a short jacket with it with a very

high collar and as she walks along it's

a very high slit at the back so even

from the back it looks good and it fits

her sort of hips and her because of her

height it's really accentuated she just

looks like a long white slither walking

along and she always seems to wear it

when she's got a good tan

she always chooses it to emphasize it

looks looks very very glamorous

she understands taste she understands

proportion

she totally knows if fashion um just

lately we've lost our shoulder pads as

you might have noticed we probably

haven't in the last two or three years

we've begun to lose our shoulder pads

after the huge you know dynasty kind of

thing went on during the 80s um after

the kind of japanese thing had finished

and the princess immediately has lost

you know she's really okay with what's

going on i mean she does totally

once you're in the fashion sort of thing

it's not a question of being a fashion

victim or not having your own taste or

not

um

being

um

or being told by other people to it it's

something you do you just evolve with it

and she is marvelous and she just seems

to

she's almost ahead of us at the moment

she looks better than she did right at

the beginning she's slimmer

she is more gorgeous and she has a more

distinctive dress style

i think that's because early on she was

very influenced by

perhaps her mother

family and friends she wore a very

traditional english look

lots of girly swirly ball gowns that

were very romantic and very pretty on a

girl of 19 but they're totally

unsuitable for a more sophisticated

woman

and so as she learned a lot about the

world and about life

you could see a great transformation

come over her she dropped all those

full-skirted romantic ball gowns that

used to look like a portrait by

winterhalter on the walls of windsor

castle and she got into a very sleek

chic look

i think that was also because she began

studying fashion making her own

decisions and and dropped the advice of

some of the fashion experts she talked

to in the beginning

and and realized that the continental

women she met who looked incredibly

elegant

always wore

very slim fitting clothes the sort of

clothes that reveal the figure

underneath when you've got a great

figure it's nice to wear clothes that

emphasize it so in a way um you know the

demure diana look went out the window

and the devastating dazzling diana came

along

and i think that uh when she wears one

of those victor edelstein uh evening

gowns now there's nobody

can can be more of a knockout than she

can i mean i've seen her walk into a

room and just the the women just sort of

kind of reel back she hits them like a

wave on a surfing beach and knocks

everybody sideways you know she's just

looks fantastic

dressing up is just part of the job for

diana she is instinctive about what she

wears and naturally intuitive about her

role

[Music]

calming nerves and easing tension in a

charming and humorous way is second

nature to her

[Music]

in people's affections diana is a

natural successor to the queen mother

as the role of monarchy moves towards

the 21st century diana model princess

will be there bringing to the face of

royalty a unique and personal blend of

style dignity and charm

[Music]

[Applause]

[Music]

[Applause]

[Music]

few lives were less ordinary than that

of diana princess of wales

born noble she became royal but was

denied her destiny to be queen

beautiful but tragically fated her

legacy will prove greater than thrones

and crowns she will be a queen in

people's hearts

[Music]

after her divorce and rejection by the

british royal family diana discarded the

gowns that had once enhanced her

position as princess of wales and future

queen

unwanted reminders of an unhappy past

their dispersal marked the end of an era

for diana she was starting a new

independent life

each dress held the aura of her glamour

her allure and her unforgettable style

diana's magic had a value of its own

[Music]

two months before her death 79 of her

dresses were auctioned by christie's in

new york for charity

each dress tells a story of love and

loss

lot 35 a scarlet lace cocktail dress

worn just after her famous television

interview in 1995.

lot 66 a glamorous dinner dress worn to

a concert at versailles in 1994 her

first official overseas visit after

withdrawing from public life the

previous year

lot 55 a midnight blue silk crepe gown

born in new york in 1996 as diana

prepared herself for divorce from prince

charles

lot 11 a blue and white satin dress worn

in hong kong in 1995 when she traveled

the globe as a semi-detached royal

[Music]

the sale raised millions for charity

disenchanted with the british

establishment diana increasingly turned

to america which serenaded her as did

tony bennett as its adopted princess

and when chat show host phil donahue

danced with her in chicago in 1996

millions of americans would have stepped

into his shoes

with her elegance grace and charm diana

had replaced jackie kennedy as america's

uncrowned queen

[Music]

and when statesman henry kissinger fell

under diana's spell so did an entire

nation

i think she loved the warmth of the

americans although she also found it

sometimes rather overwhelming because

perhaps the british reserve even though

everybody adored her here um there was

still that sort of sense of decorum

perhaps in america she was just you know

stampeded i think but she adored them

because they're spontaneous like her

in 1995 kissinger presented diana with

the humanitarian of the year award no

other british royal had been so honored

in

america she was tremendously fond of

people like kissinger adored sitting

next to him at dinner they got on like a

house on fire ladies such as elizabeth

dole made a big impression on her she

said she had such a wonderful sense of

humor you see this is the thing that

diana appreciated

somebody who could

not be

so withdrawn with her or shy of her but

somebody who could sort of just connect

with her

the humanitarian award was a victory for

diana against the british establishment

who considered her a showgirl i want to

say

a sincere

and heartfelt thank you for this award

it is humbling

to receive it and to know that some of

you seated here tonight

feel that i should be honored in this

way

general colin powell and media star

barbara walters were among america's

great and good who recognized diana's

potential as a remarkable envoy for her

country

she was both enormously interesting too

and a very good ambassador for us to

what one might call the glittering world

of parts of the united states she was a

very visible representative in the

fashion world there in the theater movie

world and also at the higher levels of

politics she obviously connected very

well with president mrs clinton but at

the other end of the scale and perhaps

most importantly she was an

extraordinary ambassador for us to the

third world what we used to call the

third world to people in countries who

were suffering from one thing or another

which she identified with at home but

which she picked up very strongly when

she was abroad whether again it was aids

in africa or the plight of children

which she who she visited with mother

teresa in india or the whole landmines

issue where she was so important in

identifying and drawing attention to

something which governments have been

talking about for a long time but no one

in general was had remote interest in

[Music]

mother teresa of calcutta was diana's

guiding light through her devotion to

the poor the sick and the dispossessed

in june 1997 the tool young princess

visited the elderly frail nun in new

york who would have guessed that within

three months they would die within days

of each other

actress joan collins said after their

deaths diana was a true humanitarian now

that mother teresa is gone who is like

that there is no one we have lost

someone incredibly special

[Applause]

another continent a different culture to

support sufferers of a disease that

afflicts the whole world diana traveled

with her friend jemima khan to pakistan

to help raise funds for her husband

imran's cancer hospital in lahore

[Music]

against home criticism that such visits

had a political edge diana displayed the

warmth kindness and compassion that

distinguished her from the more aloof

and distant royal family

[Music]

diana used touch to communicate her

empathy with those in pain

she created a rapport wherever she went

giving hope and comfort especially to

sick children

her fervent speeches brought

international recognition to the

hospitals and care centers for otherwise

forgotten victims

this is the only private cancer hospital

in the world

that treats 80

of its patients free

diana once said

nothing gives me more happiness than

trying to help the most vulnerable

people in society it's a goal and an

essential part of my life a kind of

destiny

she had the most incredible level of

compassion

and she was not afraid of illness or

sickness or death

and the other thing was about diana was

that she felt particularly with the

terminally ill that it was very honest

and that there was nothing left to lose

and so people lost their shyness so she

could really talk to them

and there was this incredible sort of

depth and intimacy that perhaps was

lacking when she met other people at

more formal occasions

but formality and protocol were

everything to the house of windsor

as mother to william and harry heirs to

the throne diana had to prepare her sons

for their royal destiny

victory in japan was commemorated in

august 1995 one of several occasions

when her boys had to appear in public

and behave like adults

[Music]

harry nearly 10 found it difficult to

concentrate but he looked for guidance

to his parents and older brother

william 13 had already learned to cope

with pomp and ceremony

two years later he was shattered by the

loss of his mother her death would

change him forever

he has become

a very

strong

young man

he was always strong

much stronger than his father who is

rather weak and who tends to blame other

people for things that go wrong in his

life

william was a strong of mind when he was

a boy perhaps even a bit willful

since his mother died and particularly

with harry to look after to oversee

he's assumed an importance

which he wears very well i mean he

happens to be you know tall he's a

good-looking chap and he's very bright

but he changed in in becoming a more

independent boy in taking control in a

sense of the situation

and he was crucial of course to harry

stability

within days of the victory parade

williams started senior school at eaton

college his parents chose eaton for its

close proximity to london and to windsor

castle

charles refused to send him to the

scottish school gordenstein where he

himself had been very unhappy as a

student

eaton had educated generations of

diana's family including her father and

brother but she still sought williams

approval before sending him there

she treated him like a grown-up which is

what every teenager longs for she'd ask

his advice say well william what do you

think about this should i do this or

shouldn't i now that is very flattering

and she didn't tell him what to do i

mean prince charles is exactly the same

i've heard this for several years now

that whenever they decide that they're

going to go somewhere or do something or

there's going to be a photo call and say

well we were thinking of doing this what

do you think william they also ask harry

and they ask for their input

diana identified in william personal

qualities that his father lacked

she actively groomed her eldest son to

be king as he grew up william became a

junior confidant to his mother

she did

drop an incredible amount of

responsibility on williams very slim

young shoulders he was you know barely

10 years old when she started

revealing how she felt in front of him

and

i think as a result williams matured

very fast he's much more mature than

most boys of fifteen but that's also

perhaps because of the daunting

burden that lies ahead of him the

monarchy and uh when you're 15 you might

want to be a rock star or a nuclear

physicist you don't want your life

mapped out for you kids of that age want

to feel free their all their school

friends are talking about you know i'm

getting a backpack around africa or

something and and he doesn't have that

choice

it's it's very sad i've heard prince

charles talk about how awful it is to

have your whole life mapped out for you

and i know william's a very sensitive

boy and he'll have absorbed a lot of

that and think well i've got the same

fate awaits me sitting around waiting

for my parent to die so i can become

keen

the ancient courtyards them playing

fields of eaton will shape both of

diana's boys for the challenges of a

monarchy in a new millennium william

will be harry's protector

at eaton

where william is doing very well

william will really look after him and

make sure that as a rather flattened

newcomer

he'll be well taken care of

despite the support of royal friends

like lord and lady ramsey members of

prince charles's inner circle there are

still fears that diana's death could

affect williams so greatly that he may

not want to be king

whether william given that all he's been

through might say in the next few years

who needs this uh the people don't seem

to want us anymore we're going into

europe what's the monarchy's role it

would be very human and people would

understand if he said i don't think i

want to do this

diana instilled in her sons an

understanding of the traditions into

which they were born constant examples

of duty and dedication were exemplified

by the queen and the queen mother

the always played a very important role

with william and diana told me that

william gets on very well with his

grandmother and she was delighted about

that and for the past few years the

queen has been um having tea with

william on a sunday you know because he

just has to go across the bridge from

eaton so he'll go around to windsor

castle with his detective and

when he walks in the room her face

lights up and they sit down and they

chat about this and that

and she tells

him what she's been doing

and who she's met and he tells her now

this is a tradition

that the monarch passes down

you know through the generations of her

wisdom

and there was a time when when the queen

hardly saw william so she's delighted to

have formed this bond with him

williams confirmation service in march

1997 was the last time that the four

members of the wales family were all

seen together

diana and charles had agreed to act in

harmony for the sake of their children

who had suffered from their parents all

too public divorce

by this time diana had resolved to leave

behind the bitterness of the past and

had forged a new friendship with her

former husband

with her generous divorce settlement

diana was seeking a new independent life

she felt relaxed enough to kiss charles

goodbye at williams speech day in may

1997.

they would never be seen together in

public again

south of france summer 1997. muhammad al

fayed owner of harrods in london and the

ritz hotel in paris invited diana and

her boys to holiday at his magnificent

mansion

here she fell in love with fired's

handsome son dodie

[Music]

diana would have never

married daddy without the consent of the

two children and prince william more

than that because she always said that

prince william was her anchored and she

admired the bullying almost

diana felt free of the emotional chains

of her failed marriage on a sun-drenched

sea with dodie her devoted companion a

bright new future beckoned

[Music]

they cruised the mediterranean aboard

the fired's luxurious yacht the jonicol

william and harry witnessed their

mother's growing romance

but the children don't forget

she took them on the boat

and they had a wonderful time

not probably william william was not so

happy

but the little one was thrilled all the

games all the things

and it was probably to accustom them

to the situation

and when i asked her are you going to

marry him

and what's your children's reaction she

said elsa

i rang up william

so it was the answer

and he said mommy i want you to be happy

it's been reported that

when the first pictures of diner and

dodie

in that sizzling embrace in the

mediterranean were appearing in the

press diana rang william and warned him

tipped him off that the pictures were

about to appear

and he his reaction was fine he just

said look what mum whatever makes you

happy he was called a mum

and

you know he was fine about it he knew

dodie he'd met him on the holiday they

all shared in the middle of july

on the last saturday of august diana and

dodie had dinner together at the paris

rips shortly after midnight they left to

return to dodea's apartment where he had

a diamond ring awaiting his princess

pursued by paparazzi and driven too fast

they crashed in an underpass

diana was 36 years old her work half

done and her son's half raised in the

new life she was embracing she had

exorcised her previous one and dismissed

its wiser safety precautions

had she been with the boys of course she

would have been completely differently

protected she would have had a royal

protection driver very well trained by

police method she would have had

probably a follow-up car making sure

that the paparazzi were at a distance

but of course she

one part of her deliberately didn't want

that and she did very much feel

liberated from many of those constraints

in her private life when she gave up

being her royal highness and having the

trappings of royalty so as on many

things she herself was ambivalent there

were moments obviously when it would

have been very helpful to have proper

police protection but there were other

moments when she really wanted to escape

and i suspect that the second one when

she wanted to escape were more important

than the first

prince charles went to paris to collect

the body of his former wife

despite her divorce and the loss of the

title her royal highness diana's coffin

was draped with the royal standard flag

she had died a member of the royal

family

charles along with diana's sisters took

her home to a country in shock and grief

in the next week the royal family were

forced to change their behavior as the

scale of public mourning overwhelmed

them

charles rose to the occasion behaving

more like a widower than a former

husband

diana had often said

i will always be the mother of your

children

even in death she was still bound to him

hillary clinton joined the famous and

the unknown at diana's funeral

she grieved for a young woman she had

known and greatly admired

on behalf of the president and the

american people

i came here to express our deep sadness

at the loss of princess diana

we grieve for her children

her family and her country

she inspired countless men and women

throughout the world with her courage

perseverance and loving kindness

she did hard work in difficult places

and she softened hearts and lifted

spirits

we can honor diana's memory by

continuing her work

by bringing care and comfort to the

afflicted

by reaching out to those who are

stranded on the outskirts of hope and

opportunity

by campaigning against landmines

by treating every child with love and

compassion

today the

shadows are longer because we have lost

a light that shined brightly and gently

and we will miss her

every nation color and creed on earth

mourn diana in cities throughout the

world commemorative services were held

[Music]

the soaring notes of opera singer denise

graves in new york central park carried

the sorrow of the american people

[Music]

newspapers and magazines all over

america reflected the somber mood

[Music]

scenes like these were witnessed

throughout the country as people said

farewell to the world's most popular and

celebrated woman

there was a sense of sharing in a tragic

and historic event

[Music]

and in washington the national cathedral

congregation prayed with the reverend

nathan baxter

[Music]

it is too easy and too safe to place her

on a pious pedestal where we can admire

her and fantasize about her

catherine graham one of america's most

successful women praised diana she was a

star from the beginning

she brought something to royal behavior

touching people and speaking frankly

to major contributions

but we all soon learned that the fairy

tale had an unhappy ending

the death of princess diana with mr

fayad and mr paul

has brought the problems of celebrity

culture and its coverage by all of us

into sharp relief

we all need to think hard

about how to solve them

this tragedy need not and should not

have happened

in 16 short years lady diana spencer had

risen from unknown aristocrat to the

most famous face on earth from a

kindergarten assistant to the princess

of wales and uncrowned queen of hearts

before her wedding in 1981 diana spoke

of her work as a part-time nanny

i only worked three days a week at

kindergarten and the other two i looked

after american baby boy who was very

special to me

the boy's mother mary robertson wrote a

book about diana she praised the happy

normal teenager who took loving care of

her son patrick in washington mary paid

a tribute to her

attending diana's funeral last week was

the saddest thing i've ever done

as the last hymn ended

and i heard only the tread the soldier's

so chilling and so final

as they carried her through the abbey

my only thought was of the two boys who

had lost the mother who adored them

god willing diana's spirit will live on

in her sons

in paris the site of diana's fatal crash

became a place of pilgrimage

[Music]

a convoy of london taxi cab drivers took

a party of sick and handicapped children

to pay their respects to the princess

who had made them feel valued

diana had raised the profile of

handicapped people everywhere they

remembered her as a friend

[Music]

shortly before her own death diana

comforted elton john at the funeral of

murdered fashion designer gianni versace

a few weeks later elton would sing at

diana's funeral

other artists compiled a musical tribute

they were inspired by elton's

best-selling record of the song goodbye

england's rose which raised millions for

the diana princess of wales memorial

fund

paul mccartney cliff richard michael

jackson and many more donated their

songs to raise money for diana's

charities

[Music]

diana's final campaign was aimed at

governments who spent fortunes on

landmines which injured and killed

innocent victims

she visited angola in january 1997 and

was interested in every aspect of the

problem within the treatment do you cope

with the psychological side of it as

well

on behalf of the red cross diana pledged

her support for the campaign

it's an enormous privilege

for me to be invited here to angola in

order to assist the red cross

in its campaign to ban once and for all

anti-personal landmines

there couldn't be a more appropriate

place to begin this campaign than angola

because this nation has the highest

number of amputees per population than

anywhere in the world

by visiting angola we shall gain an

understanding of the plight of the

victims of landmines and how survivors

are helped to recover from their

injuries

we'll also be able to observe the wider

implications of these devastating

weapons on the life of this country as a

whole it is my sincere hope that by

working together in the next few days we

shall focus world attention on this

vital but until now largely neglected

issue

her experiences in angola turned a

campaign into a crusade

i've had hands-on experiences before but

this working trip has been slightly

different i've had more contact with

people and there's been less formalities

it's the type of program i've been

looking for for some time and i'm very

happy to have done and achieved what we

have remember that there were very large

campaigns particularly out of washington

um and uh in switzerland did with

various organizations uh what she did is

give a lead to all of them and they all

then fell in line behind diana

with her involvement with her pictures

that were potato on the tv and in

newspapers across the world

everyone then joined the campaign to

have them banned

in 1993 diana visited nepal a desolate

region far from the royal court but one

with its own ceremonies to welcome a

princess

baroness chalker a british government

minister accompanied her but diana's

official public role was being scaled

down

always respectful of other cultures and

a perfect ambassador for her country

dinah would nevertheless be cast aside

by the royal family in her own words as

a non-starter for queen

one of diana's greatest achievements was

losing the stigma attached to two major

diseases of mankind aids and leprosy

the leprosy mission was one of her most

important charities she had first seen

leprosy in indonesia in 1989.

now she was attracting the attention of

the world's media to a centuries-old

affliction in another forgotten area

she wanted to make people aware of the

plight of the 32 million people directly

or indirectly affected by leprosy

leprosy and aids twin symbols of fear

and ignorance one ancient one modern

became personal crusades for diana

in dealing with aids and hiv diana knew

that no amount of words compared with

the power of touch

in one handshake she dispelled the myth

that touching transfers the virus

publicity about hiv seems to vary

between sex and death horror stories at

one extreme to complacency at the other

but behind this confused picture lies

the reality of a growing worldwide

affliction and untold private suffering

hiv does not make people dangerous to

know so you can shake their hands and

give them a hug heaven knows they need

it

[Music]

among the hundred or so charities diana

was associated with was the chicken shed

theatre group which welcomed children of

all abilities

[Music]

the group missed her warm support she

was as irreplaceable to them as to many

other organizations causes and charities

that she had helped through her

celebrity status

the chicken shed theatre released a

special song at christmas 1997 for

diana's memorial

fund the song i am in love with the

world competed with the best of the pop

world for a place in the chart

it was an immediate hit

the chicken shed theatre promoted the

song with a video showing diana

surrounded by the children she had

lovingly supported

[Music]

in june 1998 the chicken shed children

performed their song at an outdoor

memorial concert held by diana's brother

earl spencer at althrop her family

estate

the concert raised money for her

memorial fund to help her charities

many many have missed out we don't yet

know which charities are going to

benefit because i've only just started

distributing the money i mean if the

money continues to come in as it may

well do then the charities hopefully in

the future will

get the sort of money they'd have

expected to with diana alive but at the

moment there were a number of charities

struggling because that money hasn't

come through

diana was a mother to be proud of to her

boys she gave her unquestioning love and

attention whatever the problems in her

personal life or the demands of her

public role

diana may have told her boys that leo

rabin widow of the assassinated israeli

prime minister once said to her you and

i are the two most tragic figures in the

world except that you have a future and

i only have a past

now diana has no future william and

harry are her living legacy

the two brothers as her only children

have an unbreakable bond yet they have

very different characters

but she always said prince harry is like

a spencer and he he i don't have worries

about him but

i think that the future came prince

william has the sense and sensibility of

diana

[Music]

shortly after diana's death charles took

prince harry to south africa in

johannesburg they attended a concert at

the chart-topping spice girls

harry relished the attention they gave

him it was a time to smile again and to

let his father join in the fun

[Music]

just 13 harry looked lost in unfamiliar

surroundings in south africa he must

have missed the reassuring presence of

william studying for his exams at school

but he seemed happy to watch his father

show him the way to behave when dealing

with unusual customs

and to give him a few stories for his

friends back home

although harry seems unaffected by the

situation there are moments when the

mask slips

he's become far more reflective

there are long periods i understand

where he is very sort of contemplative

in a way that he wasn't before well he's

only

a young boy

i think you know all of us who have

families and maybe have lost someone

close couldn't understand what may be

going through his minor thoughts

disappointments he must have periods of

unhappiness but he is

quieter and more contemplative than he

was before she died

south africa was a long way from britain

in culture and climate

[Music]

but it had many fascinating sights and

sounds for father and son to share

it was a rewarding experience and an

opportunity for charles and harry to

relax in a different atmosphere

the tour helped harry to create a

geographical and an emotional distance

from the traumatic events after his

mother's death

[Music]

like william harry can never forget the

good times they had with diana she

introduced them to new people exciting

places and fresh adventures

a visit to a welsh rugby match

and a chance to drive an army tank in

germany were part of harry's upbringing

diana never wanted second born to mean

second best

in a conversation i had with the

princess not long before she died in

kensington palace she did bring up the

question of

her concerns for harry and that william

would always be the one the center stage

one who was going to be king she was

worried

for instance rather touchingly i thought

that william would get all the girls all

the girls would go for wills and poor

harry would was only a couple years

younger would be left out

and so she was already kind of taking

steps to try and make sure that they

were treated equally

even though in royal standing terms

william was it would always be number

one

although she would have loved a daughter

diana threw herself enthusiastically

into the role of mother of two lively

boys

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she gave them the thrills and spills

that other children enjoyed this was

nothing like charles's upbringing

they raced each other in colorado in

july 1995

and shot down the slides at thought park

another year

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distant summers of their past with their

memories of a gentle and affectionate

mother will always be in their hearts

but those happy days can never return

flowers were left outside highgrove the

country home diana shared with charles

until the time when they separated

in temporary the village nearest high

grove local people mourned the princess

they had known since she was a young

bride

the sudden and brutal end of such a

vibrant and beautiful woman stunned the

world into unprecedented grief

with unbelievable bravery diana's sons

joined prince charles prince philip and

earl spencer in the sad procession to

her funeral

later earl spencer said it was the most

traumatic day of my life

unknown to the watching world diana's

will had given the spencers the moral

authority to help guide william and

harry to maturity

at her funeral earl spencer used his

position as head of diana's family to

challenge the royal family's ability to

raise their heirs according to diana's

wishes

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outside westminster abbey a family

united only in grief saw diana's last

journey begin

the outpouring of public grief for diana

forced the royal family to face changes

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earl spencer's surprising attack on the

house of windsor won public support

and diana's ancestral home became a

shrine to the lost princess

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althrop house with its fabled art

collection had been her heritage a

potent symbol of dynastic grandeur

diana was like her grandmother cynthia

spencer

diana and her brother charles had been

very close in childhood

she had mothered him when their parents

separated she was six he was three

in july 1981 their father the eighth

earl had proudly given away his youngest

daughter in marriage a sick man he was

happy to see that day

diana's father was a great prop in her

troubled life he died in 1992 just as

the truth about her unhappy marriage was

to be made public

diana knew then that her secrets would

soon be out through her cooperation with

a book that would betray the royal world

a long-time courtier her father would

have been torn by divided loyalties

the death of her father was monumental

for her he was a big anchor for her

and he died at the wrong time for her

unfortunately because it was the time

she would have needed him more

her relationship with her sisters was

good with her brother she had an on and

off relationship

shattered by her death and angry at the

press he blamed for hounding her earl

spencer spoke at his south african home

shortly after receiving the terrible

news

good morning i just want to read this

statement

all those who've come into contact with

diana particularly over the past 17

years will share my family's grief

she was unique

she understood the most precious needs

of human beings particularly those that

suffered

and her vibrancy and sparkle combined

with a very real sense of duty are now

gone

forever

it is heartbreaking to lose such a human

being especially when she was only 36.

above all my thoughts are with william

and harry and with my mother and two

sisters who are showing tremendous

bravery in the face of senseless tragedy

i would ask you please at this time to

respect the fact that diana was part of

a family

and amongst the general mourning at her

death realized that we too need space to

pay our final respects to our own flesh

and blood

for that we will need privacy

finally the one consolation is that

diana is now in a place where no human

being can ever touch her again

i pray that she rests in peace

at first earl spencer wanted to bury

diana with her father and the spencer

ancestors in the little church at great

brington near althrop

within its ornate tombs lies a dynasty

that provided soldiers admirals lord

chamberlains knights ambassadors and

ecuadors for sovereign and state

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the ambitious lady for moy had seen her

daughter francis diana's mother marry

into this noble house and produce the

next spencer generation

diana's sister sarah had once been

courted by prince charles but married

into the landed gentry her other sister

jane married the queen's private

secretary

diana's royal marriage was the spencer

family's brief shining moment

in those unforgettable eyes

your boundless energy

er spencer's remarks about the stripping

of diana's title her royal highness and

his promise that the blood family would

protect her sons sent shock waves

through the royal family

bearing in mind what else spencer said

at the abbey in that very contentious

among the bitter speech about

the blood family looking

over

the upbringing of the boys and one would

have expected them to see more of

william and harry they don't and one of

the reasons undoubtedly is that what

else spencer said upset prince charles

because it called into question his

abilities as a father

as head of the spencer family the angry

young earl lashed out at the royal

family for their treatment of his sister

they had embraced her as a young and

naive bride but then cast her aside

after bearing heirs to the throne

she came from a very very important and

aristocratic family herself i mean a

family with roots probably far back

further back in the history of this

country than the queen's roots so that i

can't i'm not surprised in a way that

they responded in this way whether or

not what else spencer said at the

funeral has lasting impact i'm not sure

for 77 miles diana's flower strewn

hearse was revered along its final

journey it was a triumphal parade worthy

of a medieval heroine

she went home to her grieving family and

her ancestral estate

to preserve the privacy of her children

she was buried away from the public gaze

on an island in a lake

her brother scattered her grave with

flowers that will re-seed and grow again

on mother's day her son sent flowers to

her tranquil resting place

diana's caring legacy was continued by

the memorial fund set up after her death

a major charity event was held for the

fund in the famous beverly wilshire

hotel in los angeles

there was an air of anticipation before

the princess ball as many came to see

the star guest the man diana had called

my rock

her former butler paul burrell emerged

as the keeper of the princess's flame

with his attractive wife who also worked

for diana burrell came to salute the

memory of the woman he called the boss

he was so close to diana that he

attended her burial with her family he

wanted her good work to continue

this is

america's first tribute

to diana princess of wales

an auction raised money for her causes

a box that diana had given to paul

burrell was sold and then returned to

its owner and the cur de la mer a

replica of the necklace worn in the film

titanic raised over two million dollars

as her brother had said at her funeral

diana needed no royal title to generate

her particular brand of magic

for diana's boys the spring of 1998 was

a time for growth and renewal

william went reluctantly with charles

and harry to canada he was embarrassed

by his rock star reception

harry had grown accustomed to cheering

crowds

this first appearance of the wales trio

abroad showed that they had found light

after the awful darkness of diana's

untimely death

it was a time for jokes and laughter

and a time for relaxation as the three

princes skied the canadian rocky

mountains

like diana charles had always enjoyed

skiing holidays with his sons

even when they fell down

charles and his sons were the latest

family firm

william once hated photo calls now he

banted with reporters

this was charles's chance to show his

easy-going relationship with his sons

and prove that he didn't need earl

spencer's advice

it was also an opportunity for

journalists to compare harry to william

he's got exactly his mother's

personality he he's very exuberant very

lively fun-loving

nothing phases harry but william is

exactly like his father very reserved

very thoughtful conscientious

you know he even sounds like his father

now that his voice is broken you'd sway

you're listening to charles

so you know he looks like his mother but

he's his father's son

at balmoral in august 1997 just days

before their mother's death the

difference between the two boys

personalities was quite evident

harry was the more impulsive william

already a cautious boy knows that he is

destined to be king

one day he will have to choose a future

queen and she will inevitably be

compared to diana

williams got a tough act to follow i

know he likes blondes he's always only

young for blondes just like his father

so you know

it's going to be tough isn't it too i

mean most boys like to get a girl just

like their mother was

but

for william is there another girl out

there who's you know maybe 12 or 13 14

today

who's going to grow into somebody who's

not only as beautiful as diana but as

compassionate as warm have that magic

with ordinary people

after diana's tragedy can her boys hope

for happiness

let's just hope for both their sakes

that those boys

are given the freedom to make marriages

that really work

find girls that they really care about

who really care about them who are

prepared to put up with all the

inconveniences of being royal as well as

the considerable perks and home comforts

of being royal but above all that

these marriages don't end in divorce

like their parents like so many royal

marriages recently because of the

strains and because of the people in the

house of windsor being so cold to the

people that marry into it i think dan

has left enough with those boys for that

not to be true of them

for william whatever happens to the

monarchy life is always going to be like

it is for his mother

hounded harassed pursued privately as

well as publicly

his misfortune as well as his good

fortune being that he looks rather like

her and he's her legacy made flesh

as they watch diana's sons grow up the

royal family may reflect on what might

have been had they kept diana within

their fold

diana the uncrowned queen will always

want the family that rejected her

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