All language subtitles for Diana s01e03.eng

INTERVIEWER: Did you know
what you were taking on in that kind of sense...

not being able to just
walk down the street?

No, I didnt.

I dont think the Royal family
quite knew what to do with her.

There was just a really
frenzy around Diana.

It was like having a rock star
join the family.

The world was waiting
for someone and Diana delivered.

Did you find it
difficult to adapt?

I did, yes.

Purely because there was so
much attention on me when I first arrived on the scene.

The more the media attention
grew on her,

the more troubles it created
in her marriage.

As in all families,

there will be jealousies
caused by this glamorous newbie coming in.

WOMAN 1: She quickly became
one of the most famous women in the world.

(OPENING THEME MUSIC PLAYING)

Diana has no idea
whats about to hit her.

Shes only 21
and shes about to make her debut on the world stage.

Shes embarking on
a six week tour of Australia and New Zealand.

Its her first international
outing as Her Royal Highness.

Its an unbelievable
responsibility for a 21‐year‐ol

and she has got to prove
she is up to the job.

MAN 1: Prince of Wales
lead the way.

But it was his princess
who drew most attention.

Young Prince William,
after strong lobbying by his mother,

was also allowed
to come on tour.

Charles was a veteran by then,
so he knew the ropes.

Diana didnt.

This was hugely daunting
for her.

(DIANA SPEAKING)

Pre‐Diana, there was
zilch interest in the Royal family.

Along comes Diana,
and boom it all changes.

The crowds went
absolutely mad about Diana.

They came up with a name,
for it was Di‐mania.

After the wedding,
the Royal family really thought

that the attention on Diana
would die out.

But Diana was
lightning in a bottle.

She was so different
from the rest of the Royal family.

Theres a big difference
between the queen.

Shes sort of above
everybody else, untouchable, if you like.

Diana comes in
and shes very much hands on.

Diana physically embraced
the people that were there to see her.

The ways in which she reached
into the crowd to shake hands,

and crouched down
to hug children.

Dina herself was
totally overwhelmed

with just the intense
interest in her.

MAN 2: At
the Sydney Opera House,

the drive through the city
brought the people out

in their tens of thousands
to catch a glimpse of this woma

the world had made
so much fuss about.

(CROWD CHEERING)

KEN LENNOX: They were going
through the crowds.

I took the photograph and
someone threw a small poesy of flowers.

It flicked onto Dianas face,
and she got afraid initially.

But then she started to weep.

(DIANA SPEAKING)

WOMAN 2: There was
a kind of sense of an impostor syndrome,

that she didnt
really deserve this.

ELIZABETH HOLMES: In
such a short time,

she went from being
a nursery teacher to marrying the heir to the throne,

to stepping into this global
spotlight with everybody watching her every move.

I cant fathom
the pressure that she felt.

JULIE MONTAGU: We all know
how it ends.

But its a mistake
to think that Charles and Dianas marriage

was always sort of as bad
as we all seem to think.

In fact, early on there was
a real love connection and a closeness.

PRINCE CHARLES: I was
lucky enough to marry her.

And we had many, many messages.

Its amazing what ladies do
when your backs turned.

Ive got lots of photographs
where hes just gazing at her,

looking into her face.

And, you could see it.

Charles was in love with Diana.

You cant disguise that.

There were real genuine
moments of happiness,

especially when they were
with William.

Does Prince William
have a favorite toy?

Hes got a plastic whale
that throws things out the top, little balls.

It was, in fact, the place
where William took his first steps.

Charles wrote about it in
an almost rhapsodic letter saying how much fun it was.

Initially, she was
really overwhelmed.

But the more she did it,
the more she became confident.

It was the sort of crucible
for Diana to prove herself.

And she did brilliantly.

Charles at first is
thinking brilliant.

Shes such an asset. Fantastic.

But then, of course,
things shifted again.

She obviously had to take
one side of the street

and Charles took the
other side of the street

and there were audible groans
from people who got Charles.

She was horrified that people
were gravitating to her

rather than the
heir to the throne.

Ive come to the conclusion
that really it would have been far easier

to have had two wives to have
covered both sides of the street

(CROWD LAUGHS)

and I could have
walked down the middle directing the operation.

He made light of it,
but it was something that bothered him.

Charles found it very difficult
to have Diana steal his thunder.

He had spent his entire life
as the star of the show.

He resented Dianas popularity
because he thought that it was all sort of unearned,

and he actually said,
"You know, what is it?

"What is that they
love about her?

"I mean, all she did was
say yes to me."

(DIANA SPEAKING)

The real shame is that he
didnt see the potential there for both of them.

And how much Dianas star
power could have really benefited the Royal Family.

Balloons greeted them in Canada

as the Princess continued
the process of being introduced to the Commonwealth.

When the royal couple
got to Canada, Diana had changed.

There was a self‐assurance,
a confidence.

She was on the front cover
of every newspaper,

every magazine,
all over the world.

The Royal family
wasnt giving her that feedback,

and it was something
she was craving.

What a boost that
must have been.

As a young woman,
that would mean a lot.

She was beginning to realize
her own power, her own resonance,

the fact that people just loved
and adored her.

Big Royal trip, Australia,
New Zealand, Canada.

Massive but massive, really,
only for one person.

Massive for Diana.

Here they are,

barely two years in
and Diana is becoming this global icon,

and that really starts to put
a strain on their marriage.

There was changing sense of
where the power and the love was

and that was going
to stay like that forever.

Harry.

Harry, what are you
doing over there?

You go to Harry,
cause I cant do it. Too heavy.

MONTAGU: Here we are in 1985

and Diana has the family
that shes always wanted.

Shes mother to
three‐year‐old William and one‐year‐old Harry.

Diana was literally
night and day to previous royal mothers.

Diana ripped up that rule book

and said, right, Im going to
be a very hands‐on mother.

She worships her sons,
William and Harry.

She felt that her number one jo
was being a mom.

She was very demonstrative
towards them big kisses, big hugs,

which we were really not used t

because in previous generations
of royal mothers didnt display their emotions in public.

Charles was brought up in such
a different environment than the way Diana raised her boys.

The queen was largely absent
because of her work, her Royal duty.

There just wasnt a lot of
affection In his childhood.

ANDREW MORTON: She realized
that she had the opportunity

to shape the future
of the monarchy through her influence on her boys

One of the key themes of
Dianas life is a sense of abandonment.

She felt abandoned by her mothe
during the acrimonious divorce

between Earl Spencer and
Frances Shand Kydd,

and she was determined
that her own children

would have a nurturing
environment that they could grow up in.

She insisted that they
go to school so they could mix with their peers,

that they werent off
in the palace learning from a governess.

But they were out in the world.

She said, Im going to do
the school run,

be it sports days
and school plays.

This made her exceptionally
relatable to ordinary people.

She wanted to make sure
that these boys

realized that not everybody
had the privileged life that they had.

She took them not just to
amusement parks and hamburger alleys

but to hospitals,
to homeless shelters,

to really get a sense of what
modern Britain was about.

You can see today
that sense of compassion

that both young men have got

which is directly related
to their relationship with their mother.

The public image
of the fairytale marriage was very rosy.

Behind the scenes,
the couple were rowing.

It was certainly
not happy families.

SALLY: In 1985,
they did a television interview

and the whole purpose of it
was to show that stories about

a strife in the marriage
were untrue.

I suspect most husbands
and wives find that

they often have arguments.

‐But we dont.
‐Mm, no.

‐But occasionally, we do.
Cause, I mean... ‐No, we dont.

‐I... Im... I...
‐(INTERVIEWER LAUGHS)

Charles and Diana
were fundamentally incompatible.

They were like chalk and cheese.

The 12‐year age gap
in itself was problematic.

Diana was 24, Charles was 36,
and he was an older 36.

Just because
youve growing up knowing

that youre going
to eventually be the king of England.

She is absolutely pure
20th century woman.

And he is fundamental
19th century man.

Hes super into his watercolors
and archaeology and history.

And she loves dancing.

Shes full of energy,
shes full of life.

MAN 3: The only commonality
that existed between them

was William and Harry,
the children,

and inevitably, tensions grew.

Diana did feel that
she wasnt getting enough attention from Charles.

We have to remember
that Diana grew up in a broken family.

She wanted this close,
tight knit family.

That meant Charles
needed to be a part of it.

But he wasnt.

He was busy
doing his royal duties,

and it started to wear on her.

BIDISHA: Getting married
as a very young virgin bride

and then having two sons
in quick succession,

I think, Diana felt isolated,
unappreciated, unsupported.

Diana wanted Charles
attention all the time.

She had this craving for love.

And I think this is where
a lot of the friction happened.

In her sort of desire
to sort of draw Charles as close as possible to her,

it actually pushed him
further away

The level of compassion and lov
between the couple

was diminishing
virtually by the week.

(CROWD CHEERING)

MAN 5: The moment they saw her,
the crowds began to cheer.

America greeting her
with a welcoming hug.

BIDISHA: Its 1985,

its Princess Dianas first trip
to the United States

and its Americas first chance
to get a look at the woman

that the world has gone
absolutely crazy for.

I mean, the excitement about
Princess Diana coming to America

‐and the energy
around her arrival... ‐(CROWD CHEERING)

you could
feel it in the air.

REPORTER: The couple
insisted on meeting at least some of the people

who stood for hours
waiting to see her.

I think there is something
in Dianas story

that embodies
the American dream.

MAN 5: When they saw her,
the crowds went wild.

The distant cheering
rewarded with another wave.

You saw this
beautiful young aristocrat

become a Princess
on the global stage.

She also had those traits
that are synonymous with Americans.

She was friendly. She was open.

She fulfilled our dreams.
She grew up, married the prince.

So, thats what every little
American girl thinks about.

(SNIFFLES)

PENNY: Diana did have
a whole fresh ingredient

that Americans
hadnt experienced before.

She did not seem
to be removed from them.

(INDISTINCT SHOUTING)

This was the height
of the special relationship

that existed between
the UK and the US.

But I think whats less
well known

is actually the relationship
that Prince Charles had with The Reagans.

SALLY: Charles had become
very good friends

with Ronald and Nancy Reagan.

Hed met them originally
back in 1974,

and he and Nancy Reagan
just really hit it off.

And later on, she was
one of the first people

outside the royal circle,
that he confided

that his marriage
was in deep trouble.

REPORTER: Back at
The White House,

all was ready
for a formal dinner.

It was an evening
of high glamour,

the largely showbusiness
guest list chosen by Mrs. Reagan.

ELIZABETH:
The Reagans put together a star studded dinner.

It was just Hollywood

meets the White House
meets the Royal family.

SALLY:
People like Clint Eastwood, John Travolta, Neil Diamond,

every socialite
that Nancy Reagan knew.

REPORTER: John, are you going to
dance with the Princess tonight?

If shed like me to.

The high point of the evening
was Nancy Reagan

orchestrating Saturday Night
Fever star, John Travolta, to ask Diana to dance.

WOMAN: I think Diana thrived
in these moments

where the spotlight which
just shone so brightly on her.

Diana wasnt fazed at all.

WOMAN: She loved to dance.

Here she was dancing
with John Travolta,

one of the most
celebrated dancers in the world at that time,

She just came alive.

WOMAN:
It showed Dianas star power was really equal

to that of a major
Hollywood star.

REPORTER:
Screaming for the Princess wherever she went...

Shes got something
I dont know...

REPORTER: Thousands gathered
along Pennsylvania Avenue

to catch a glimpse
of the motorcade

bringing the visitors
to the National Gallery of Art.

SALLY: Charles agreed
to have a press conference

to talk about the exhibit
that he was opening,

and all they wanted
to talk about was Diana.

REPORTER 2:
To the core of the issue first,

had the Princess enjoyed
her dance with Mr. Travolta?

Well, Im not a not
a glove puppet,

so I cant answer for that,
Im afraid.

But I think you enjoyed it,
didnt you, darling?

Be an idiot if she didnt enjoy
dancing with John Travolta, wouldnt she?

Am I right?

(CROWD LAUGHS)

The tension there was palpable.

He was exasperated.

This was not Dianas idea.

Nancy Reagan asked John Travolta
to ask her to dance.

She was very much
trying to make her husband and his family proud.

But in these moments
when her star shone so bright,

it just overshadowed
everything he was doing

and he could not hide
his disgust.

Charles have been
to the United States a number of times,

and everywhere he went,

he was the this center
of attention, of adulation.

(CHEERING)

SALLY:
When he was in Los Angeles, meeting a group of women,

they squeezed his hand so hard,

the diamond rings they were
wearing cut into his hand.

GIRL 1: I shook his hand,
but not for me.

I mean, its just unbelievable.

That was the backdrop
against which his visits

to the United States with Diana
have to be seen.

The more she took
the spotlight from him,

the more inadequate he felt.

Charles felt outshone

and Diana felt her efforts

to enhance
the couples reputation

were completely unappreciated.

Increasingly, her public succes

was making their
private relationship a lot more difficult.

Its five years into
Diana and Charles marriage.

To the outside world,
its still the fairytale,

but the reality is something
completely different.

Even though Diana was the most
feted woman in the world

and everyone adored her,

actually, the one man
she really wanted to adore her, did not.

RICHARD: Maybe it was
because he was always in love with another person.

Diana certainly believed
that all along

this sort of shadow of Camilla
was always there.

Im not sure
thats entirely true.

I think he did make
a real effort to make the marriage work,

um, but he was a selfish man.

Princess Diana when...

when I asked her
about Prince Charles

always said that
he was the love of her life.

If Diana has got
the love and affection from Prince Charles,

she would never have dreamt
of looking elsewhere.

Diana herself said that
when she was in her early 20s,

she fell madly in love
with a man

that worked for
the royal household.

By Dianas own admission,

she played with fire,
and she got badly burned.

I was the personal
protection officer

for the Princess of Wales
for nine years.

Barry Mannakee was
protection officer in our team,

and I started to notice

her behavior was unusual
when we were anywhere near Barry Mannakee,

which was certainly
indicating that

something may have happened
between them.

So I decided to talk
to her about it.

And for the first 20 minutes,

she absolutely,
categorically denied it,

but then she told me
exactly what was going on.

She was having some sort of
relationship with Mannakee.

She was smitten.

Shes having her first crush
after her marriage.

She never had a boyfriend
before she met Charles,

and shes living life
almost in reverse.

BIDISHA: I do understand why
someone like Princess Diana,

who didnt have a loving husband
or a happy marriage,

would become susceptible
to looking at Barry Mannakee.

Hes representing
everything that she doesnt have in her life.

Warmth, strength, presence.

My main thing was
to try and persuade her just how dangerous

and impossible it would be
for her to remain with the boys.

It was just lunacy.

It was incredibly high risk
for Diana.

Its right under Charles nose,

and it also kind of
makes you wonder

about how much attention
Diana was getting from Charles

if he was missing it.

ALLAN: The way
she felt was so strong, it wasnt going to stop.

We arranged for Barry
to be transferred away from the department.

The excuse being used
to the Prince of Wales

was his domestic circumstances,
the hours he was working.

They went on a joint engagement
and she was clearly very upset.

The Prince of Wales
approached me and said,

why is the Princess
behaving in the way she is?

What on earth is the matter?

So I said,
"Youve got to talk to her

"and, he said,
well, Ive tried all that,

"and the only thing that seems
to be upsetting her is that

"Barry Mannakee
is going back to uniform.

"And if shes that upset,
Barry can stay."

At that stage,
I was forced to say,

well, sir, if if he stays, then
Im afraid Ill have to leave.

And I think at that point
the penny dropped.

He was utterly shocked

and was clearly,
clearly very upset.

The popular perception
is that the Prince of Wales

was straying all the way
through his marriage,

and that is definitely,
unequivocally not the case.

The first person that strayed
was the Princess.

He went back to seeing
Mrs. Parker Bowles

after when he learned
about her affair with Mannakee.

Nobody is the villain.

In my view...

everybodys a victim.

He was under a lot of pressure
to get married.

And she, too, was a victim
of this whole process.

(DIANA SPEAKING)

I guess Prince Charles
never really stopped loving Camilla Parker Bowles,

and when the opportunity arose,
he went back to her.

When you analyze
these two different affairs,

theres a huge difference.

Charles was rejecting Diana
because he loved somebody else.

Diana was never really
rejecting Charles.

She was just desperate
to be loved.

For Princess Diana,

it was the realization
of her worst fear

because she had always suspected

that Camilla was
her husbands great love.

SALLY: Diana was
at a really low end.

There was even a moment

when she took a pen knife
and cut herself.

Her bulimia became very intense.

They were in Vancouver,

and they were touring
this exhibition.

Diana sort of moved
close to Charles,

and sort of touched his arm

‐and she started to slide down
to the floor and she fainted. ‐(SIREN WAILING)

NARRATOR: Police took
the whole thing very seriously.

In slow motion, you can see
she was in some distress.

The Prince attempting to look
unconcerned, followed behind.

(DIANA SPEAKING)

NARRATOR: She looked
reasonably well recovered

at the evenings
government dinner,

but it was probably a banquet
she could have done without.

ANDREW:
Even though doctors advised that she stay in bed,

Prince Charles insisted
that she accompany him.

REPORTER: The Prince made a joke
of the whole affair.

(CAMERA SHUTTER CLICKS)

Its really entirely due
to the extremely...

Advantageous conditions

that pertain
in British Columbia,

which have ensured that shes
about to have sextuplets,

which is really why she fainted.

He showed a lack of sympathy.

It was an indication
that he didnt care as much,

that something had gone out
of the marriage.

Charles did not understand
her eating disorder.

I think it was frustrating
and confusing to him.

It was a very different era
where people didnt understand

eating disorders
very well at all.

But he actually went
one further than that.

He made cruel jokes.

Theres so much shame attached
to the condition.

Its pretty much the worst thing
you could say

to someone battling
that kind of disease.

Its her coping mechanism.

She feels with her bulimia

that she can control
something in her life.

So much of the attention
around her

was on her appearance.

Her thinness
was often celebrated.

And it just continued
into a really damaging cycle.

The royal family does not know
how to deal with this

because bulimia
centers around emotions.

So shes alone
and shes longing for somebody

to love her and to support her.

James Hewitt was this very
dashing, dreamy, 28‐year‐old household cavalry officer.

Diana first spotted James Hewit
on the day of Fergie and Prince Andrews wedding.

He was on duty
at Buckingham Palace,

and she sort of threw him
this flirty comment,

"Nice outfit"

something along those lines,

and eventually invited him
to a drinks party.

Knowing that James Hewitt
was a riding instructor,

she invited him
to give her riding lessons

to help her overcome

her long standing
childhood fear of horses.

He was someone who was fun,

who was unswerving
in his devotion to her.

But also there was a tremendous
excitement and romance.

It was a major difficulty
for them

to find somewhere
to meet privately.

We would go to Windsor to meet
with Hewitt for riding lessons.

Unlike Charles and Camilla,
who all their friends

knew about their relationship
and would host them

at their big estates and homes,

Diana couldnt do that.

Hewitt was put
in the boot of cars.

He was driven
to Kensington Palace.

She was invited to go to
his mothers house near Exeter where we would go for weekends.

It was a remote location,

but it was always a tense time,

because she was
very easily spotted.

If the Princess of Wales
and Hewitt

went for a walk in the woods
or on a beach somewhere,

she certainly wasnt looking
like a princess.

Shes be in normal day clothes,

hoody, dark glasses.

The hair would be covered up.

Although she may have
some romantic notion

of going off with James Hewitt,

I think she was also
very much a realist.

She was the Princess of Wales.

She was the mother
of the future king.

She couldnt just go off

and live with this rather
impoverished Army officer.

There was no question
of divorce then.

And so it was a fantasy
for them both.

Charles absolutely knew
about the affair

and in fact approved of it,

because it gave him
more time and space

with Mrs. Parker Bowles,

and amongst the aristocracy
that was the norm.

And what they found
unfathomable about Diana

was that she simply
wouldnt accept

that this was the norm.

She did not want that.

She wanted the life
that she had hoped for

on their wedding day,
and she kept fighting for it.

SMITH: Diana and Sarah Ferguson
had known each other

since they were teenagers,

and Diana introduced her
to Prince Andrew.

She was the matchmaker.

Fergie was very exuberant,

and she was fun loving.

How hurtful would that
have been?

Her own husband
was asking her to be more

like this newcomer on the scene

Fergie was a real outdoors girl.

The queen really liked Fergie.

So Fergie began to emerge

as a rival to Diana,

which began
to inject competition

in that relationship.

Diana took her husbands
criticisms to heart.

And when he said, "Why cant you
be more like Fergie?"

She was like, "I can be fun,
Ill show you fun."

SMITH: At Ascot,
there were pictures of the two of them

poking friends in the bottom
with their umbrellas.

MORTON: Dressing up
as police women

and going into
Annabels nightclub

on Prince Andrews stag night.

SMITH: They were skiing together

and messing around
on the slopes.

MORTON: All these
kinds of things irritated Prince Charles beyond belief.

And Diana realized
that this wasnt really her.

She wasnt this boisterous
Sloane Ranger.

The press were calling her
"Disco Di"

and she realized that she was
being perceived as frivolous.

KAY: Diana actually had
an epiphany.

She said, "I might be young,

but I cant act in this way
that other people do."

And it really set her
on a separate path.

Most of her public engagements

had been about supporting
Prince Charles in his duties,

and she began seeking things

that she herself could do
in her own right.

Diana chose things which were on
the margins of things

that traditionally
the royals have shied away from.

People dispossessed by society.

People whod been neglected.

She wanted to help people
who were marginalized

because, as she said to me,

"Patrick, I can do this
because Im one of them."

She understood what it was like
to be rejected.

SMITH: It was a dynamic
in her marriage.

The fact
that her mother left her.

Feelings of being rejected
or abandoned were always there.

MAN ON ADVERTISEMENT:
There is now a danger

that has become a threat
to us all.

It is a deadly disease,
and there is no known cure.

In the mid‐1980s,
AIDS was massively stigmatized.

There was a huge amount
of ignorance about it.

And it was bound up

with a huge amount
of homophobia.

So gay men were represented
as being debauched and diseased.

REPORTER: The Broderip Ward
of the Middlesex Hospital

is the only specially designed
AIDS ward in Britain.

Today the hospital reckoned tha
the princesss visit

was worth all the Government
propaganda put together.

Diana is a heterosexual
princess,

but she decides to take on AIDS

as one of the main causes
shes going to champion.

This shows you just how fearless
and radical she really was.

REPORTER: The male nurse
on the ward

is himself HIV infected,

spoke out to her about the myth
surrounding AIDS.

I think the princess actually
help get that message across

by the mere fact
that she wasnt wearing gloves.

And she shook hands
with the patients and myself.

REPORTER:
Such is the AIDS stigma

that patients
in the new ward were afraid

to be seen in photographs
with the princess.

Only this patient agreed
to a still photograph

and then only with his back
to the camera.

The sight of her shaking hands
with somebody who had AIDS

in the 1980s was extraordinary.

That picture went around
the world,

and it immediately busted
the myth

that you could transmit AIDS
via human touch.

It was really one of the most
pivotal moments in her life.

It showed her
that she had the power

to make a difference.

Diana realized the power
of her royal platform,

and I think she was
at the forefront

of this new kind of
celebrity philanthropy.

Traditionally,
the royals supported causes

that were very safe.

The royal familys reaction
to Diana choosing AIDS

and HIV as a cause was,

"Why cant you do
something nice?

A little less controversial."

But Diana just plowed on.

She continued on
with what mattered to her.

The knowledge
that what she was doing

was doing real good for people
who really needed it,

it gave her
a sense of self‐worth.

That was how she found
her fulfillment.

It really informed her life
from then on.

REPORTER 1: Princess Diana
stepped off the Concorde

with the demure smile that
is practically her trademark.

REPORTER 2: Her arrival,
broadcast live on every TV station in town.

There she is, there she is.
Prince of Wales is in Manhattan

In 1989, Diana pushed
behind the scenes

to take her first solo
overseas trip to New York.

This visit was
her chance to show what Diana could do on her own.

And the stakes could not
have been higher.

REPORTER 3: Princess Diana,
out on the town,

turning heads
in her elegant white gown.

New York is a famously
skeptical city.

So to have the glitziest member
of the British royal family

arriving in their city.

Yes, a lot of them loved it.

But it wouldnt be New York

if it didnt also provoke
a bit of criticism.

SMITH: The New York Post said

that she was high priced
welfare mother

who was living off
her husbands money.

What can she possibly
be doing here thats going to make a difference?

Part of her power was to projec
a glamorous image,

and she did that in full.

And then she did something
that was the antithesis.

Diana confounded
expectations of her

because she went
to parts of the city

where they would not expect
a princess to show up.

Diana went up to Harlem,

where she visited
a pediatric AIDS unit.

REPORTER 4: The princess had
an emotional meeting

with children suffering
from AIDS.

She wanted to know
more about children

whose AIDS was complicated
by their mothers drug abuse.

I was eight years old
at the time

that Princess Diana came
to visit Harlem Hospital.

And I was excited
that my mom would be welcoming

Princess Diana to the hospital.

She came in and she said,
"Where are they?"

And we just took her
to where the children were.

She could not wait to get there.

During the late 80s,
crack cocaine ravaged our neighborhood.

And with the drug addiction cam
promiscuous behaviors,

sharing of needles,

really many of the modes
of transmission for HIV and AIDS.

It was a pandemic back then.

When these children were born,
they were abandoned.

Not only with HIV but also
severely addicted to crack.

As she went into the room,
there was a little boy,

and she went over
and she picked him up,

And he kind of just held on
to her arm.

And you could just see the love
that this woman had for humanity.

She was letting people know
that you can be with them

and you can love them.

REPORTER 5:
Staff told the princess

they were surprised that shed
come to Harlem Hospital,

a place never visited
by any American President

and few major political leaders

At the time,
even our own government

hadnt dealt
with the AIDS crisis.

They couldnt get a grip on it.

She really gave it
the attention it merited.

She chose to come
to a small community hospital

in the middle of a minority area
during a crack epidemic.

I cant say enough about
the courage that that takes.

And I just thought
that it was amazing

that she would come
to my neighborhood,

and actually say,
"Let me see your struggle,

and let me lend
some assistance to it."

HOLMES: Diana had
proved her range that she could be

the glamorous uptown princess,
but then also dive really deep

into these taboo social topics
of the time

and accomplish real good
in the world.

SMITH: The press
turned on a dime.

Suddenly she was the one
the headlines said,

"Di‐Vine".

Dianas eight years
into her marriage.

Shes come a really long way
in that time.

She now feels strong enough

to confront the major torment
in her life.

And thats the other woman.

SMITH: She accompanies
Prince Charles to a birthday party.

And among the guests
is Camilla Parker Bowles.

She went
and got a stunning outfit.

She went to Harrys and got some
very special lingerie,

because she had decided,
so she told me,

that she was going to
make Charles realize what he was missing.

Diana still thought,
as late as 1989,

that there might be a chance
to salvage something.

Its like entering
the lions den.

Its like going into
enemy territory

where everyone else
is in on the secret,

but youre the butt of the joke.

KAY: Everybody at that party

is part of
the Charles and Camilla axis,

theyre jaw droppingly
astonished

when Diana marches downstairs
and speaks to Camilla.

(PRINCESS DIANA SPEAKING)

Just for Diana to
look Camilla in the eye and say her piece

is a huge show of power.

The key phrase in what
Diana says to Camilla is not,

"I know whats going on",

its,
"Dont treat me like a fool".

(PRINCESS DIANA SPEAKING)

The moment
Camilla basically said,

"Well, you should be happy
with what youve got."

Diana must have realized,

"Oh my God,
this is going to go on forever.

"Camillas not sorry.

"Shes not even
pretending to be sorry."

(PRINCESS DIANA SPEAKING)

Dianas decision
to confront Camilla

was, sort of,
a breakthrough for her.

From this point on,
Diana becomes increasingly disillusioned

with the sham
that is her marriage.

Shes about to take control
of her own story.

Marriage offers stability.

Here you have her husband,
the future king of England,

in love with someone else.

She was like a tinderbox
waiting to explode.

Isnt it normal to feel angry

and want to change
a situation that is hurting?

This was her
going totally rogue.

She was risking it all,
not knowing where it would lead

Diana is effectively
planting a bomb

under the royal family.

She wanted her truth to be told

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