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Yeah.

I know.

So what do you think
you're going to get him?

Oh, I don't know...

- Whoa!
- Oh, I'm sorry!

Do you want some help
with these?

No, I've got it.
Thanks.

Paging Dr. Benson
to O.R. 2.

Dr. Benson to O.R. 2.

Have a great day.

You, too.

Who is that guy?

Um, I don't know.

He is awfully
good-looking.

Okay, let's get a move on.
We don't want to miss this.

Wow! Amazing tree!

That is fantastic.

And so real-looking!

I know!
It's a thing of beauty.

We should have bought
one of these years ago.

Wait'll we get those
grab-bag presents under it.

Morning!

These are beautiful! Did

you pick them out
this morning?

Yeah.

'Tis the season!

Alice is waiting
for us.

We've got
a family.

Sorry. Thanks.

All right.

Let's do it, team.

Hi, guys!

Oh, perfect timing.

Alice just went
to get her.

Oh, well...

bet you guys're glad to see
the last of this place.

Yeah.

Actually, I think
we're going to miss you all.

We're glad
we're going to have to.

They're coming!

Well, Emma put up
a little bit of a fight,

but I think I convinced her
that she's going to be happier

in a comfy crib at home

than in that old incubator.

You know, I...

there was a time I thought
this day would never come.

I knew it would...

because we're here.

It's a miracle.

We're looking
at the miracle.

Well, we know

that you are anxious
to get her home.

On glorious days like this,

when our work is done,

we have
a special custom.

Ready?

Dear little angel,

we bid you adieu.

Go spread
your sweet wings

and fly.

We're sorry

we kept you
with us so long,

but so thrilled
to be saying "goodbye..."

and though you are leaving,
you won't be forgotten.

We'll never be truly apart.

So dear little angel...

we love you so much,

and each precious beat
of your heart.

Now you take
your baby home.

Yeah.

Thank you.

Bye!

This never gets old.

How could it?

Oh, I printed out
that budget for you.

Oh, bring it on.

Are you sure
that you really want to do this?

Absolutely.
I love a good party.

Well, going to a party
and planning a party

are two very different things.

Well, I was
on my senior prom committee,

and we covered
the entire ceiling of the gym

in twinkle lights, so...

I think planning a party
for a few nurses

is going to be a little easier.

Oh, I cannot believe

that it's almost Christmas
again.

I know,
it's only three weeks away.

And I have not gotten anything
for my nieces.

How about Mr. Dudley?

Oh, he's got
his squeeze toys

and his liver treats,

and they're already wrapped.

Good mama.

That's the same budget
as every year,

but you still have
to get it approved.

It's just a formality.

Okay.
I'm on it.

Thank you,
and good luck.

See ya.

The flower girl.

Sir Galahad.

Ha! Hardly.

Uh, yeah, well,

and I haven't been
a flower girl

since my aunt's wedding,
and I was four.

Hi. Matt Crawford.

Jenny Miller.

Um...
no more Mr. Brockman?

No, no.

He got tired of CFO-ing,
so I'm the new guy.

Are you here
on official business?

Yes, I am.

Here, have a seat.

You know,

you can look up all this up
on the Internet now.

Yeah, but where's
the fun in that?

I'm an old-fashioned guy.
I have yet to read an e-book.

Wow.

Yeah. All right,
what've you got?

I just need this
approved.

Christmas party...

"nigh-kew?"

"Nick-U."

It's the Neonatal Intensive
Care Unit.

Sorry.

I'm still brushing up
on the hospital business.

- I've got a lot to learn.
- 'Kay.

What?

Uh, well, I don't really see the
hospital as a business.

Oh, but it is.

You know what?
It's just kind of a formality.

Uh-huh.

It's the same
every year.

Yeah, I got it.

Here's the thing, Jenny.

There's a new policy
at the hospital,

so all non-essential
expenditures...

"Non-essential"?

Yeah...
is being reduced by 25 %.

A Christmas party
for some hard-working nurses

is hardly "non-essential."

Well, I mean, compared
to paying the electric bill

or keeping us stocked
with cotton gauze, it is.

We don't use cotton gauze
anymore.

It's a polyblend.

Like I said, a lot to learn.

I just don't think
I can pull off a party

for that little.

Sure you can.

"Creativity"
is your middle name.

You just met me.

I'm a keen judge of character.

So, here's what
I'm going to do.

I'm going to reduce
your bottom line by 25 %,

initial there...

Voila!

Your new budget's approved.
I'll just make you a copy.

So you were able
to calculate that

in your head, hey?

Yeah. I'm a numbers guy.

No kidding.

Ah, here we go.

Thank you.

So if you need any help,
you know...

cutting costs...

I'm your guy.

Sure thing.

It's nice to meet you,
Jenny Miller.

Thank you!

Jenny Miller...

Thank you so much
for coming to help me.

Are you kidding, Mom?

It's my favorite
Christmas tradition.

I thought staying up late
for Santa was.

Maybe when I was little.

Okay, fine,
it's my second favorite.

How's it going, guys?

We've changed our minds.

We're making fruitcake
instead of Christmas cookies.

That's not funny.

No, Bob, it's, um...
we're serious.

I repeat.

We'll let you know

when the cookies
are ready.

I could help you.

Get out of here!

Okay, okay,
take it easy.

Let me know
the minute they're ready

so I can make sure--

"Make sure
they came out all right."

I need your help.

Sure.

It's Bob's and my
30th Christmas together.

Mom, that's fantastic.

I want to get him
something special

to let him know how much
these 30 years have meant,

but I just don't know
what that something special is,

and he's impossible to shop for.

I know.

It's 'cause he stopped
wearing ties.

You're his stepdaughter.

You could bring
some fresh perspective to this.

Do you want me
to come shopping with you?

Would you?

Yes, of course!

In what universe
would I not?

Thank you.

Wow, 30 years, hey?

You sound surprised.

Mm...

You guys are so different.

You know,
you like tennis, he likes golf.

You could hike for days.
He can hike for an hour, tops,

and those delicious mushrooms
you put in your risotto,

he picks them out...

and beets!

You cannot get the man
to eat beets.

Well, opposites attract,

and we're in sync
where it counts...

especially our love
for Christmas cookies.

Mom, I don't know anybody

who doesn't love
your Christmas cookies.

Hey!

Hey!

Wow.

Someone has a Santa complex.

Blame the toy store.

Too many choices,
too much time.

Where do you want these?

Pile 'em here.

Well, I don't know.

It seems like somebody
may be overcompensating

for, like, a guilty conscience.

My big sister...
the psychoanalyst.

How's the new job going?

It's fine.

Making any of those
tough decisions yet?

Starting to.

Like I said...

compensation.

Hey, Matt.

Hey, Eric!

Where in the world
did you get that?

From a North Pole theme park
that went belly up.

Why in the world
did you get that?

To give the kids a spin
around the lot out front.

And to drive it around town,

you know, advertise the place
the little.

It's actually
a good idea.

It was Isabel's.

All the good
ideas are.

This guy... astute.

You've trained
him well.

My friend, Lucy,
is going to be in town again.

She's visiting her family.

She really enjoyed
her time with you last year.

Three movies in one day, right?

Ah, it was four,
with a dinner break.

The holiday releases this year,
they look super good.

You guys,
I told you.

No more
casual dating.

Okay, well, it's only casual
if it doesn't turn serious.

It's not going
to turn serious with Lucy.

She lives a thousand miles away.

Details.

We just hate seeing
so much talent go to waste.

Good men are hard to find...

or so I've heard.

Okay, then you should put
yourself back on the market.

I can't.

I meant it when I said "I do."

Right answer.

All right,
you know what?

That's my cue
to leave.

Sort.

I'll help.

Ho, ho, ho!

Oh, please tell me
one of those plates is for us.

- You know it.
- Yes!

What're you watching?

That cute elf movie?

"The Good Elf!"

Yes, that's the one.

You are an angel.

That was sweet today, hey?

Emma and her family.

Yep.

It's days like today
I really love our job.

Mm. Amen.

Of course, it's not
the job I dreamed of

when I was a little girl.

Well, ringmaster jobs
are hard to come by.

It's true!

Plus, have you ever stood
next to an elephant?

Yeah.
It's terrifying.

I bet!

I'm doing exactly
what I dreamed of doing.

I know.

And Merry Christmas
to you, too.

Bye!

Oh, Secret Santa...

and I wrapped it myself
this time.

Like it?
No peeking, though.

No peeking.

Bye.

I'll see you later.

Oh, hey,
good morning, ladies!

Hey, can you go shopping
with me at lunch today?

I need to price out supplies
for that Christmas party.

I can't.
I have Pilates.

I've got to watch every nickel
if I'm going to pull this off.

Yeah, speaking of that,

when you were
in the CFO's office,

did you happen to notice
any pictures

of a wife or a girlfriend?

I didn't.

Because he is awfully...

Handsome, yes.
You said that.

A couple times.

Morning, guys.

Good morning, Walt.

Oh, uh, did you have a chance
to sample those yet?

Just to make sure
they turned out okay.

It's got to be
a guy thing.

Yes, they have been
sampled, but thank you.

Yeah, it was
worth a shot.

And put it back.

Yeah, okay,
putting it, putting it...

putting it back.

Okay, good.
You are all here.

Yeah, what's going on?

So this morning,

um... there was a letter
waiting for me,

from Human Resources,

and there is no way
to soft-pedal this.

Um...

I've been asked
to take an early retirement.

What?

No!
Are you serious?

Well, the hospital
is instituting

some cost-cutting measures,

and several senior staff
have been let go.

Wow.

Merry Christmas!

Jenny...

You fired Alice?

- Alice?
- Shelby. My supervisor.

Uh, let me check.

Oh, right.

You don't know
who she is.

You don't know
her name, obviously.

That's the only explanation

for why you could have done
something so unthinkable.

Yeah... here she is.

Look, I can see
that you're upset.

Alice is one of the hospital's
guiding lights, okay?

She's an inspiration!

She has saved the lives
of scores of babies.

She has trained
I don't know how many nurses.

Well, now,
hold on a minute, Jenny.

I mean,
she's not the only person

that we're letting go.

There's a number
of people

who are taking
early retirement

in all departments,
even this one,

and, may I add,

with a severance
and a full pension.

The hospital's finances
are really that bad?

Yeah... they are.

That's why I'm here.

Brockman, he didn't want
to do what had to be done.

So they hired a hatchet man.

They hired someone

who is not afraid
to make tough decisions.

The hospital has to make cuts.

The numbers simply don't add up.

Alice isn't a number.

She's a person.

I'm sorry
that it had to happen.

Did it have to happen
right before Christmas?

Hi. Is everything okay?

Yeah, a new arrival.

A boy.

He's 32 weeks,
just under three pounds.

Complications?

No red flags yet.

He's stable,

and here, signing his chart...

And could you bring
the parents down?

OB just released the mother.

Yeah, of course.

Thanks.

Mr. And Mrs. Bradley?

How is he?

He's fine.

Yeah, he's breathing
easily, with help.

His heartbeat is steady.

When can
we see him?

Now.

I'm Jenny Miller.

I work in the Neonatal
Intensive Care Unit,

and your son...

James.

His names is James.

It's a beautiful name.

James is there
right now,

and the best doctors
and nurses in the world

are giving him
their full attention,

so let's go say hi.

We don't have
to tell you this,

but James was born

a little more
than eight weeks early.

Why?

We don't know why.

The truth is,

1 in 13 babies
are born prematurely.

And James was
particularly eager

to make an appearance.

Yeah, you got
a real go-getter here.

But
the problem is,

when a baby is born early,

it doesn't have as much baby fat
as if you were full-term.

Besides making babies huggable
and just adorable,

baby fat helps keep him warm
and prevents excess water loss.

So that's our main
focus right now,

to keep James
warm and hydrated,

until he can do it
on his own.

That's why he's
in the incubator.

For how long?

Well, I wish
that I could say for certain,

but it will probably be
a few weeks.

Will we be able
to hold him?

Not just yet,

but you can see
the incubator is designed

so you can touch him,

and as soon as pediatrics
gives us the go-ahead,

you will,

and for however long
James needs to be here,

you guys can be
right by his side, 24-7.

We will.

If we're going
to be spending

so much quality time together...

then please,
call me Dan.

And Selena.

Dan and Selena.

Welcome
to your new temporaryhome.

Um, if you want,

you can go in
and get closer.

How are you doing?

That was some pretty
rough news this morning.

Absorbing.

The hospital is abuzz.

Apparently, a dozen people
"retiring early."

Yeah, well, you're not
going to be one of them.

But if I am,
it's okay.

No, that's not okay!

Well, nothing
lasts forever, Jen.

It... change is inevitable.

Well...

what are we going
to do without you?

You will be fine,
just like you were today,

because I trained you well.

What will you do without us?

Travel,

and read all those books that
I've been meaning to get to...

and finally spend
some more time

with my brother and his family.

Well, I guess
Dudley's going to be happy

to have you around more.

Well, I hope so,

because he has
a really big crush

on his dog walker.

Don't worry about me, Jen.

This could be the best thing
that's ever happened to me.

Okay.

Wow, your angels are still
sending you Christmas cards.

Yes, they are so thoughtful.

It's incredible.

It's a party for nurses.

You know, they're hard-working,

underpaid...

Yeah, I'm hardworking
and underpaid.

But look at how much
I'm buying, though!

Discounts
on advertised items only.

Come on, Chris...

can I call you Chris?

I'm on a really tight
budget here.

You know,
I can actually verify that.

There was a tight-fisted,
bean-counting Scrooge,

just slashed it to shreds.

This is not my problem.

You know what?

Community Memorial
is a non-profit,

so any sort of discount
that the store wants to give

would be considered
a tax write-off.

Are you authorized
to take donations

on behalf of the hospital?

No, but he is.

I am.

I am because I am
the CFO of the hospital.

There's a form for that.

I'll be right back.

- Thanks, Chris.
- Great.

Uh, you're welcome.

Thank you.

Wow...

That's a pretty--
that's a pretty cold shoulder.

Let me see.
Is this...?

Nope, not going to find
that one any warmer.

It's pretty frosty, too.

You know what?

I get that you're trying
to be funny right now.

I'm bringing
my best stuff here.

I'm not going
to take the bait.

Why...
a little bit, you are.

Little bit.

I told you how I feel

about what you're doing
at the hospital this morning.

Jenny,
my job is not me.

Well, mine is.

I got the--
uh, form.

Awesome.

That's... thank you.

There's no way
you can keep Alice on?

There really isn't.

I'm sorry.

Why not?

Uh, well, first,
it wouldn't be fair

to the other people
that we're letting go.

You know, I'm sure

their departments are upset
that they're leaving, too.

And that doesn't bother you?

Tell you what...

how about we not talk
about this anymore?

You see things your way,
I see things my way.

Fine.

What's with all
these canned goods?

You planning on hibernating
for the winter?

No, my church puts together
Christmas baskets

for needy families.

Hmm.

The softer side of Scrooge.

Well, I have to do good works.

I'm not saving lives
like you are.

That is right.

If you give me a second,
I'll help you load your car.

I think I can manage.

Hey, if you need
anything else,

any other, you know,
help with the party,

let me know.

Have a nice day, Jenny Miller.

Bye.

Hey!

I had one of these
when I was a kid.

- Me, too.
- Seriously?

Yeah, I had a whole
fleet of them.

It was
for her imaginary circus.

Lucky.

I just had the one.

Those would be perfect
for the holiday grab bags.

So, guys, I've been thinking...

this is going to be
Alice's last Christmas party.

Oh, thanks
for reminding us.

But what if we make the party
all about her?

A celebration of Alice!

She'll never go for that.

She hates
being the center of attention.

So we don't tell her.

A surprise party!

Cool.

I'll DJ, by the way...
free of charge.

Thanks, pal!
So, this is my idea.

You know how she gets all
those Christmas cards every year

from families
of former patients?

Mm-hmm.

Think of how many families
there are,

how many more patients.

What if everybody sent her
a Christmas card?

Well, a lot of them do.

Yeah, but there are
plenty more that don't,

so if we could
somehow find them

and tell them
that Alice is leaving

and encourage them
to send a card...

We could get
a huge tree.

We could hang
all the cards on it.

I was on the team

that computerized
our records last year.

It'd be real easy for me
to put together a database.

- Really, you could do that?
- Oh, you bet.

You know what?

We'll have the cards
sent to our place.

That way,
Alice doesn't ever see them.

That's perfect...

but guys, we only have 16 days
till the party,

so we've got to get
a move on...

and also...

it's a surprise, guys.

Thank you.

Hey, pal.

Me too.

Hey, sis.

I'm good. You?

That's great.

Hey, I got a quick question
for you and Eric

about your holiday schedule.

Morning!

Oh, good morning!
Oh, Jenny!

That database
is in your in-box.

Oh, thank you.

Thank you for wrapping
all those grab bag presents.

Yeah, my pleasure.

Selena.

Dan, hi.

- Hi.
- Good morning.

How was your night?

Restless.

We kept
waking up to check on him,

make sure he was okay.

Well, you would be doing that if
you were at home, too.

I know,
but at home,

I could take him to bed with us.

It's hard having
him so close

and not being able
to hold him.

We so want to bond with him.

You will.

I promise...

and I would know.
I was born prematurely.

You were?

Mm-hmm.

I spent almost three weeks
in an incubator,

and my mother and I couldn't
possibly be more bonded.

The babies we nurse,
we call them our angels,

and we have a special mantra,

courtesy of Alice.

"We treasure our angels

by each precious beat
of their hearts."

That's beautiful.

James is getting stronger
with each of his heartbeats,

and if we have anything
to say about it,

there's going to be
a couple billion more ahead.

Matt!

Sorry.
I didn't mean to interrupt.

Can I help you?

Yeah, I was hoping
to talk to you for a minute.

Sure. Excuse me.

Talk to me about what?

Have you found a place,
a venue for your party yet?

No, but I'm working on it.

Okay, I think that I found
a fantastic place.

I really don't need
your help, Matt.

I know you don't,
but this place is perfect.

I think you just
need to see it.

It's five minutes
from the hospital.

You're going to ask
for Isabel, or Eric.

That was really sweet,
by the way.

What was?

What you said
to that couple.

Sweet.

Hi.

Hi!

Hi.

Welcome
to Forever Young At Heart.

This place is amazing!

I've never seen
anything like it.

Exactly.

Um, are you Isabel?

Matt Crawford
suggested I drop by.

Oh, right, yes,
you must be Jenny.

Yes!

Nice to meet you.

You, too.

So is this the venue?

Yep.

I'd give you
the grand tour,

but as you can see,
it's one big happy place.

Oh, I'll say.

Now, your rental rate is...?

For you, we can do 50 % off.

That's our family discount.

Matt and I are not...

Oh, no, I'm...
I'm Matt's sister.

He didn't mention that?

He did not
mention that.

He did not.

It was a pretty
short conversation.

I'm kind of mad
at your brother, actually.

Oh, are you one of the people

that he had to let go
from the hospital?

No, no,
but my supervisor is,

and then he went

and slashed the budget
for this party.

So he's trying
to help you out.

Yeah, I guess,

but I'd really rather he didn't.

Did you want me
to charge you full price?

Oh, no,
please don't.

This is--
This is perfect.

Uh, hey,
can you give me a minute?

Oh... yeah.
Take two if you need it.

Thanks.

Hey.

Hey!

I wanted you to tell you

that I went
to Forever Young At Heart today,

and you're right.
It's perfect.

Yeah. Good.

I thought
that it would be.

So I wanted to thank you
for the recommendation

and for the discount.

You're welcome.

And then, I want
to just ask you

to please stop helping me.

Okay... why not?

Because it's messed up.
You created a problem...

Wait a second.
I didn't create anything.

But I think
that you need to own up to it

instead of trying
to make it up to me.

Wow. Okay.

Okay, I got that you were
strong-willed and passionate

about the things
that you care about.

I just missed

the whole "world revolves
around me" thing.

What is that supposed to mean?

Jenny, look,

I'm tired of you
trying to make me feel bad

for doing what I have to do,

for what the hospital
tasked me to do.

I have to cut
the budget,

and I am sorry

that your friend, Alice,
is losing her job...

She's so much
more than a friend.

That really is a bad thing,

but I'm not targeting Alice.

I'm not targeting you.

I'm not targeting anybody.

I looked at the data,
I saw what I had to do,

and I did it.

Yeah.
You looked at the data.

Is that all Alice is?

Is that what I am?

Wow.

Sorry to keep you waiting.

Oh, no worries.

I always loved
that picture of you and Bob.

Oh, yeah.
Me, too.

That was from our "he swept me
off my feet" phase.

Yeah, no kidding.

That looks like a couple
crazy in love.

Were you and my dad ever
that crazy about each other?

I loved your father.

I was devastated
when I lost him.

I really wish
I could have known him.

You would have
loved him, too.

To have had that love,
and then have Bob...

I'm incredibly lucky.

Yeah.

I wonder
if I'll ever get that lucky.

Sure you will,
if you want it.

I don't know about that.

The older I get,

the more I just feel
like I'm married to my work.

Well, if that's what you want,

there is nothing wrong
with that.

Let's go.
Store closes at 8:00.

The perfect gift, huh?

I think so,

but I'll let you
judge for yourself.

Can't wait.

When I was little,

right after
you and Bob were married,

he took me shopping
for my birthday,

and he told me

I could have
anything I wanted.

I remember that.

So while I was busy

trying to figure out which
My Little Pony to get,

he was captivated
by this train set,

and he told me

that it was all
he ever wanted

when he was a boy,

but his family
couldn't afford it.

No, I'm sure
they couldn't have.

So I kind of feel like

you'd be making
a boyhood dream come true,

you know,

and what would be
more special for Christmas

than that?

We'll take this.

How are you going to keep Bob

from seeing that
before Christmas?

I have
a special hiding place.

I've been thinking

about that conversation
we had earlier.

Do you think
I'm married to my job?

Do you?

I don't know.

I mean, I love my job.

You know, it's what
I always wanted to do,

but...

sometimes, I feel
like there should be more.

Well...

are you dating?

No! No.

I mean, it's not like
anybody's asking me out, so...

Well, it's
the 21st century, Jenny.

You can do the asking.

Yeah, and if there was
somebody that I really liked,

I probably would,

but... there isn't.

Love has a very funny way
of sneaking up on you,

and if you keep
your heart open,

it just may surprise you.

Yeah.

That's great.

Okay, thank you.

I have an appointment with
a potential caterer tomorrow.

Francisco.

Oh. "Francisco" who?

Just "Francisco."

Well that's good, yeah!
How'd you hear about him?

Walt.

He said that he catered
one of his friends' weddings,

and it was scrumptious.

Are all these for Alice?

Yep.

The e-mail went out,
like, two days ago!

She's a popular lady.

We're going to
need a big tree.

Oh, yeah.

Goji bean, mint,
and pumpkin seed.

Now, that'll give you a taste
of how I prepare food.

I can't predict

what will be served
the night of your party.

Oh, so there's no set menu?

It depends on what ingredients
are available the day of.

Seasonal and fresh...
that's my motto.

Dig in.

Thank you.

Oh, my gosh!

That's amazing,

and I use that word sparingly.

Thank you.

Obviously, we'd love
for you to cater the party.

Are you available
on the 20th?

Ah, yeah.
I had a cancellation.

That's great.

This is my budget.

I can't possibly do it
for this little.

It's all I have to work with.

This will barely cover
my costs.

It's...

Look, it's for a really
special group of people.

It's, um...

for the nursing staff
at Community Memorial,

in the NICU.

It's an acronym for...

Neonatal
Intensive Care Unit.

Yeah, exactly.

At Community Memorial?

Yeah, and we just don't have
the resources to...

Mm.

When I was a kid,

my baby brother
was a patient there,

and they saved
his life.

Mm...

It would be an honor
to cater your party.

- Really?
- Mm-hmm.

Thank you.

You're welcome.

Yeah,
thank you so much.

I can't wait!

Oh! I'm sorry!

- Hi.
- Hi.

It's you.

All right,
I'm not following you.

I swear.

I'm Christmas shopping.

And I was just meeting

with the caterer
for the party.

Oh, Francisco's!

I know him.

He catered my aunt's 60th.

His food was the highlight
of the party.

Hey, Jenny Miller...

last time I saw you,

I said some things
that I'm sorry about.

I was out of line.

Well, maybe I was, too.

I mean, it's no excuse,

but my job sometimes,

it makes me
insensitive...

Or, if you believe
my sister Isabel,

I'm too sensitive,

and so then, I try to find ways
to compensate.

Like with a cartful
of canned goods?

Yeah, or saving poinsettias
for a damsel in distress.

Oh, I'm not a damsel,
and I'm not in distress.

That's good,

because my jousting dragons
skills are rusty.

Um...

Well, I should
get back to work.

Yeah, me, too.

Yeah.

- Are you...
- Same... way.

Amazing.
His food is exceptional.

He uses all, like,
table stuff.

And at cost!

And he's doing
it at cost?

That's very generous of him.

I know.

I'm not surprised, though.

The things we do at Memorial,

they have a very profound impact
on people's lives.

And nobody does it better
than Alice.

Well, they don't.

All right, you're not
going to believe me,

but if I could save Alice's job,
I would.

I would save everybody's.

You're right.
I don't believe you.

Listen, Jenny,
in the real world, sometimes,

you've got to make
tough decisions

for the greater good,

and it's not always fun.

So you're a realist,
and I'm not.

No, no.

What I'm saying

is that you see
your reality

from a very certain angle.

You're clear about that.

You know your mind,

and you stick
to your guns.

Well, so do you.

So see?

We're not that different,
Jenny Miller.

All right, I've got
a serious question for you.

Do you have
a Christmas tree yet

for your Christmas party?

No, and we're going
to need a big one.

Okay, I know
where you can get a great tree.

Of course you do.

No, no.

I'm saying,

I know where you can get
a truly unbelievable tree

for a truly unbelievable price.

Yeah?

Are you going to make me
ask where?

No, I'm going to make you
come with me to go get it.

Matt...

Come on,
we've got a nice thing going.

I don't want
to break up the momentum.

Jenny, I didn't come
to Community

to make enemies...

especially not somebody
like you.

Come with me.
Get to know me.

See that I'm not
such a bad guy.

Oh, I've got
to get back to the hospital.

Is everything okay?

I don't know...
uh, bye!

Bye, Jenny.

Hey.

Hey, um,
they're with Alice.

So we did,

and, of course,
you were our first call.

Hi. I got here
as fast as I could.

I was just walking
the Bradleys through this.

It's James' heart.

It's common
with pre-term infants.

And the doctor
performing the surgery

is the absolute best.

She's done this procedure
hundreds of times.

Successfully.

The best place for James to be
is right here.

When will the doctor
do the surgery?

First thing Monday morning.

The 16th.

Her birthday.

Can we be there
with James?

No...

but I will be with you,

every moment.

All right.
Turn on the juice.

Wow!

Ho, ho, ho!

How does it look?

- Fabulous.
- You nailed it, Bob.

Hey, wait a minute.
Where's Rudolph?

Rudolf's not here?

No, he isn't.

Ah, he must be in the house
somewhere.

I'll go get him.

Where'd you hide him?

In the garage,
behind a few boxes.

Maybe he won't look there.

We can hope.

How is Christmas
party planning?

Oh, it's coming along.

We're going to go
get a tree tomorrow.

Oh, you need
some help?

No, somebody from work
is helping.

Oh, uh, Lauren?

Uh, Matt.
His name's Matt.

You haven't mentioned Matt.

Well, that's 'cause
he just started working there.

In NICU?

Business affairs.

You know him well enough
to buy a Christmas tree already?

Mom...

He's just a friend.

Where'd you meet him?

At the hospital,
where we both work.

Oh. Someone introduced you?

Mom!

Sorry, am I asking
too many questions?

You think?

Don't you think
Bob did a great job?

Yeah...

and you know what?
I think I do miss Rudolph.

Me too.

Crawford's Hauling and Delivery
at your service, ma'am.

Is this yours?

Eric's. It's for hauling
all that playground equipment.

It looks like
it could scale Mt. Everest.

Which will come in handy
where we're going.

'Kay, where are we going?

Hop in and find out.

Buckle up.

This is beautiful.

I know,

and it's only an hour
outside of the city.

Wow. I've never even
been up here.

Most people haven't.

You know, I used to hike here
when I was a little kid.

Seems pretty
off the beaten track

for a Christmas
tree farm, though.

Who said anything
about a Christmas tree farm?

Wait. What?

We're cutting down a tree?

Yeah, this place is
crawling with them.

Yeah, but
isn't that illegal?

Not if you
have a permit.

And do we have a permit?

Jenny Miller, do you
not know me by now?

Of course, we have a permit!

Of course, we have a permit.

Uh, so am I supposed
to use these?

You can
if you want to.

I mean,
you don't have to.

You can let me
do all the work,

but I think that would be
out of character, Jenny Miller.

You might be surprised.

I'd like to be
surprised by you.

Then again, it might be me
doing all the work,

and you just standing around.

Let's just find
a tree first.

Which way?

Tell you what...

Let's go this way.

You have no idea
where to find a Christmas tree,

do you?

That's all part
of the adventure.

All right.

My darling Bob,

over the last 30 years,

you've worked so hard to make all my dreams a reality.

With this gift,

I hope I can make
a forgotten dream of yours

come true.

I will love you forever.

Kate.

This one looks
pleasantly plump.

How 'bout that one?

It's too small.

Shape is good,
but it's too small.

Shape is good.
It's too small.

What exactly are
you looking for?

You know what?

I think I'm just going
to know when I see it.

There it is.

Hallelujah.

This'll be perfect!

See, don't you think it was
totally worth waiting for?

Are you okay?

That's it.
You're dead.

Hi, buddy.
How are ya?

Hi! Look what I got!

Look what I got.

Yeah. Okay.

Let's see...

Let's see about this.

Okay.

Well...

♪ ...Love is everywhere

♪ Love is everywhere

♪ Love is everywhere

I cannot believe

that we were able
to get that tree to the truck.

It's teamwork.

And strong ropes.

Strong ropes.

By the way,

this hot chocolate
is unbelievable.

- Right?
- Yes.

This is amazing.

My dad used to get me
to go hiking when I was a kid.

He'd bring me here
on the way home.

It was used as a bribe.

You're not
a hiker, hey?

Mm-mm.

I mean, I am now.
I love hiking.

I love hiking more than
I love hot chocolate,

but... I think that was
his plan all along.

Smart guy.

He was a super smart guy.

I miss him.

Oh, is he gone?

Yeah, he, um...

he passed away
a few years ago.

I'm sorry.

It's okay.
It's why I'm back.

I came back to be with my mom
and my sister, Isabel.

Where were you?

I was in Boston.

Went to college there,
and just stayed put.

Do you miss it?

No.

This is more my speed.

All right,
enough about me.

What's your secret,
Jenny Miller?

Mom, dad, siblings,
your pet...

Uh...

I'm an only child.

My parents live here.

Well, it's my mom
and my step-dad.

My dad-dad died
when I was an infant.

I'm sorry.

It's okay.
I was young.

I don't remember him.

I bet that you do.

I bet you do.

Not the conscious you,
but the subconscious you.

I just think
that babies take in a lot.

I'm sorry!
What do I know?

I'm talking about babies
to a baby expert.

No, no.
I think you know plenty.

All right.

Maybe we should go

before my sister closes
Forever Young at Heart,

get the tree up.

I think...
I think that before we go,

we have time for
one more hot chocolate, maybe?

Oh, no,
I don't think I could.

Okay. All right.

Matt Crawford, do you not
know me at all by now?

Hey, Sarah,

could we get
two more hot chocolates, please?

Bye. Bye. Thank you.

Goodnight.

Wow!

You guys,
this looks amazing!

Yeah.

Thanks for letting us
set up early.

No, thank you.

The customers are
going to love this.

Now, would it be cool

if I came over
on Thursday night,

the night before the party,
to set up?

Of course.

Great.

Eric.

Thank you
for the loan.

Any time.

All right.
Sis, see ya.

Bye.

- Thank you again.
- Thank you.

Have a good night.

Thanks.

- See you soon!
- You bet. Take care.

- Here's your coat.
- Thank you.

Well?

I can't tell.

I know!

Their body language
is impossible to tell.

She seems nice.

Really nice,

but then again,

your brother
is really picky...

like me.

Okay, smooth.

Really smooth.

Thank you for today.

So you didn't find me
to be too helpful?

Oh, once or twice.

So this friendship
has a chance?

I won't rule it out.

In that case,
do you skate?

Well, not to get
all braggy on you,

but I'm kind of
Ice-Castles-awesome on skates.

Snow Flake Rink
has a two-for-one special

on Monday nights.

Let's meet to skate.

We'll continue
our cost-cutting streak.

We could.

Great, so, um...

I will meet you there
Monday at 8:00?

Sure, why not?

Then it's a...

I'll see you then.

Uh-huh, I will see you then.

Oh, well...

Does the operation
usually take this long?

Yes.

This is completely normal.

I am sure that we're going
to hear something any moment.

Oh!

I almost forgot.

Happy birthday.

You shouldn't
have done that.

Too late.
I already did.

Thank you.

It's a baby book.

You can put pictures
of James in there.

You can write down thoughts
as you watch him grow.

Have you ever
kept a diary?

No.

I did.
Junior high.

It's so funny
reading it now.

All those thoughts
and feelings

that were so monumental
at the time,

I don't even...

I don't even
remember them anymore.

I don't think I could forget
how I'm feeling now.

No, of course not.

How could you?

But writing about it
might help you get through it.

Certainly helped me get through
junior high.

Junior high was a bear,
that's for sure.

Everything
went very well.

Hey! Hi!

Oh, Eric!
Uh, Isabel!

I didn't know that you guys
were going to be here.

Surprise!
Double date.

Oh, no! Uh, not a date.

It's not a date!

Right.

Matt tells me

that you're
an incredible skater.

Apparently.

I haven't seen her
on the ice yet, so...

Matt'll give you
a run for your money.

I did a little
hockey in college.

Little?
All-state.

Don't challenge him to a race.

Well, I wasn't going to race.

I was just going to skate.

That's good...

'cause I'd whoop you
out there.

Oh, really?
That's interesting.

And the gauntlet
has been thrown.

Oh, my gosh.

What?

Alice!

That's Alice Shelby?

I'll be right back.

Who's Alice Shelby?

It's Jenny's
supervisor from work.

The one you fired?

Yeah.

Awkward.

Hi!

Jenny!

I didn't know
you skate!

I don't,
but I've always wanted to.

Now I have
the time to learn.

Oh, right.

Are you here alone?

Yeah. You?

Um... I'm just here
with some friends.

Oh...

Is that Matt Crawford?
The new CFO?

Yeah, you guys have met?

No. Someone pointed him
out to me in the cafeteria,

but I would like to.
Introduce me.

Well, okay.

Um... Matt?

Uh, Eric... Isabel...

this is Alice.

Hi.

Nice to meet you...

and I'm not going
to be coy, Matt.

I know who you are.

Hi, Alice.

Alice?

It was nice to meet you.

Yeah.
Nice meeting you.

We're just...

All right, have fun.

Should I...
Should I go, too?

Don't be silly.

We all have
a job to do,

and I lost mine

just because
you were doing yours.

That's life,

and it really was
very nice to meet you.

So, now I have to go
find my instructor,

and when you see me
out there on the ice...

don't laugh.

Oh...

Okay. Wow.

I know.
I told you, she's amazing.

I'm a believer.

Are you having second thoughts
there, hatchet man?

'Cause she may be
letting you off the hook,

but I'm not.

Yeah, see,

I'd be disappointed
if you did.

So, all-state hockey, hey?

Long time ago.

I'm way off my game.

Well, let's find out.

You're not going to out-race me
if you just stand there.

♪ Give me back
the Christmas that I know ♪

♪ Hanging off the tree
and mistletoe ♪

♪ I'll meet you there

♪ La, la, la, la, la, la, la

♪ Give me back
the Yuletide that I miss ♪

♪ Sweep off the dust
from Old Saint Nick ♪

♪ He's got the gifts

♪ La, la, la, la, la, la, la

♪ All I want for Christmas

♪ All my people coming home...

Sorry!

♪ All I want for Christmas

♪ Is the Christmas
that I know... ♪

I'm going to be
sore tomorrow.

Ugh, you and me both.

Hey, by the way,
I declare a tie.

Oh, come on, Eric!
I totally won.

Somebody's
in serious denial.

Okay, it is not about
winning or losing.

It is about
enjoying yourself.

Right?

Nah.

I have really enjoyed
meeting you all,

and I want to thank you

for not knocking me over
out there.

You are going to be
out-racing us soon.

Well, I doubt that,

but I can only get better,

and it has been really great
to tackle something new.

Come on.
I need my beauty rest.

I've got
to get home, too.

Dudley needs
his bedtime walk.

Of course.

I'll see you
in the morning.

See you tomorrow.

Goodnight, Matt.

Goodnight, Alice.

Come on, I'll walk you
to your car.

Well, you were very good
at ice skating.

Like, Michelle Kwan...

Yeah, you weren't
so bad yourself.

Thanks.

Hey, I've been thinking...

and I want to tell
you something.

Um, I've been giving
a lot of thought

to the hospital business...

Hey!

Sorry, about hospitals.

Thank you.

And what I've come to realize

is that
we are in customer service.

In fact, we are in the
ultimate customer service.

How do you mean?

Well, the way

that doctors and nurses
and staff treat patients

on a personal level

is as important
as how they treat them

on a medical level.

That's for sure.

It's all about
a deft touch and a big heart.

Sure is.

And meeting Alice tonight,

and just for a few minutes, I...

I see that she's all about
deft touch and a big heart.

I get that,

and losing her

would be like losing
a lifetime of experience

in quality customer service.

That'd be hard
to replace.

Wow.

You really have been catching up
on the hospital business.

It's nice...

us not, you know, bumping heads,
or at least, not as often.

Yeah.

The headaches...

It's like playing hockey again.

All right, I've got to go.
It's getting late.

Early morning tomorrow.

Hey, when you're done
with your shift,

maybe I pick you up,
take you out to dinner?

Maybe we can finish
this conversation.

Yeah, I'd like that.

Good, then it's a plan.

No, um...

It's a date.

And I totally whupped you
on that ice today.

Goodnight, Jenny Miller.

Night!

Morning!

Good morning!

There's coffee.

Ooh, thank you.

You got in late last night.

10:00?

It's not that late.

Uh, it is for you.

That's a sad commentary
on my social life.

Wait,
do you have a social life?

I might.

Tell me everything,
and leave out nothing.

Ugh!

I like him...

and we're going out again
tonight, so...

we'll see how it goes.

Wow, you wild, romantic,
impetuous fools.

Considering that I wanted
to throttle the guy

two and a half weeks ago,

I think we're moving
plenty fast enough.

I think you should
stay out past 11:00,

spread your wings
a little next time.

Oh, my goodness!
Are these still coming in?

Yeah... oh, I was
going to ask you,

Should we take them
out of the envelope

before we pin them to the tree?

Otherwise,
it's going to take Alice forever

to open all these.

Mm, that's a good point.

Yeah, do it.

Okay.

Is that Matt?

No... it's Walt.

Oh.

Oh, he has
the night shift tonight,

but the Pop Warner team
he coaches

is having
its final game,

so he wants me to sub.

Please tell me
you're not going to say yes.

What? Of course I am.

What about your date?

My date can wait
'til tomorrow.

Unless, of course,
you want to work tonight?

Oh, um, yeah.

Have a wonderful evening
at the hospital.

Thanks.

Hi.
Is this Michelle Kwan?

My childhood hero.

You know, I was always more
of a Tara Lipinski fan myself.

Hey, listen,
I can't do dinner tonight.

I have to work.

Oh, that's okay.
How about lunch instead?

Ooh, I can't.
I have lunch with my mom.

How about tomorrow night?

Yeah, tomorrow night.

Have fun with your mom.

Thank you! Bye.

Hello?

Hi, uh, I'm trying
to reach Jenny Miller.

This is Jenny Miller.

Hi. My name is Greg Carter.

You don't know me,

but, um... I got your e-mail

about Alice Shelby's
retirement party.

I'm one of her angels.

That's great!
Did you manage to send a card?

Yeah, um...

and I was just curious,

when is she leaving
the hospital?

The first of the year.

Do you think it would be okay

if I dropped by the NICU
before then,

to wish her well in person?

I am sure she would love that.

Great...

and don't mention
anything, okay?

I want it to be a surprise.

Greg, you've given me
a great idea.

I'll text you later.

Great.

I hope
you and Dad can make it

to the Christmas party.

I thought
you were on a tight budget.

Yeah, well,
I managed to cut some corners,

and I really just want you guys
to meet Alice before she goes.

Okay, sure.

I'll bring
my Christmas cookies.

Yes! My ruse worked.

Under the heading of
"none of my business,"

how was Christmas tree shopping
with your friend, Matt?

Um, pretty great, actually.

We went into the forest,
we got our own tree,

and then he took me
to this roadside diner,

where we had
really good hot chocolate.

Are you going to see him again?

I already did.

We went ice skating yesterday,

and we're going to go
for dinner tomorrow.

Okay, this is major news.

Mom, we're still just getting
to know each other, okay?

And enjoying every minute
of it, it seems.

Yes.

Yeah, there were bumps at first,

but... I am really enjoying it.

What's he like?

He's funny...

um, thoughtful...

he's a really good skater,

and, as Lauren never tires
of pointing out,

he's... quite handsome.

And what about the bumps?

I think it just took me a while
to figure out who he really is.

You really like this guy.

I really do.

Hey!

What are you
doing here?

I am reporting for duty.

How are our patients?

Stable and sleeping,

and little baby James
is recovering

as well as any baby
I've ever seen.

That's wonderful.

I thought Ashley was doing
the graveyard tonight.

I gave her the night off.

Why?

Because I like
the graveyard shift.

I always have...

although I'm not crazy
about the name.

Does seem inappropriate
for a hospital, doesn't it?

It's just so quiet
this time of night.

It's peaceful...

and you can almost forget
that this is a place

where people
are sick and hurting.

Yeah, I know
what you mean.

And this time of year,

it always reminds me
of that other midnight clear...

and how special Christmas is.

This Christmas
feels bittersweet.

Sweet

because of your new friend
in business affairs?

And bitter because
of what he was forced to do.

I don't want to leave, Jen.

I will admit that,

and I certainly never imagined
myself leaving.

No, none of us did.

It's probably time.

I'm getting fewer
Christmas cards from angels

this year.

Oh?

Yeah.
It's a message, I think.

Life moves on.

They have, so...

so should I.

It's just the natural order.

I don't know about that.

By the way,

although no one's asked
for my input yet,

if they do,

I'm going to recommend you
as my replacement.

What? Me!

Uh, no, no.
I'm not qualified.

Of course you are.

You are smart,
and you're dedicated,

and you're compassionate,

and you're quick
on your feet,

you're great
with people...

Okay, that's enough.

And self-effacing.

Goodnight, Alice.

Goodnight, Jen.

Hey.

So I'm betting
that after a long shift,

you're hungry.

Frankly, I couldn't wait
'til tomorrow.

It's midnight!
Is anything open?

For us, there is.
Come on.

Oh, my goodness.

Ah! Do you even know
how to drive this thing?

Um... no...

but don't tell Eric.

All right,
are you ready?

Oh, my goodness, there's more.

Etoile de Noel...

It's beautiful.
Thank you, Francisco.

Oh, my aunt Maya,
she says hello.

Oh, tell her I say hi.

- Enjoy.
- Thank you.

I can't even...
this is...

It looks amazing.

Amazing.

All right, um,

lights on your
Christmas tree...

white lights,
or colored lights?

White lights.

Classic girl.

What's your favorite
Christmas carol?

"Joy To The World."

"Silent Night."

Favorite Christmas
pop song?

"Jingle Bell Rock."

"Little St. Nick."

Favorite Christmas movie

Oh, easy.

It's a Wonderful Life.

If you'd said anything else,
I'd be out of here.

New Year's resolution
that you can never keep?

Oh, my goodness.
Where to start?

Me too.

A list, like, a mile long.

New Year's resolution
that you plan to make this year?

I think I'm going
to keep that one to myself.

Probably a good idea.

Don't want to jinx it.

It's a New Year's
resolution

that I plan on keeping.

Me, too.

That's a good start.

♪ The best time of year
is finally here ♪

Let's do it!

♪ 12 days of love
for those who are dear ♪

♪ Keep all your dreams
safe and near ♪

♪ There's still so much
left to do ♪

♪ Santa's got something
for you ♪

♪ My gift for you
is what you see ♪

♪ My heart won't fit
under the Christmas tree ♪

♪ We'll sit and watch
the children sing ♪

♪ And feel all the gratitude

♪ Santa's got something
for you ♪♪

This is incredible.

I know.

Where did you get
the recipe for this?

From that
little roadside diner

that Matt and I
had lunch at,

the day
we got the tree.

"Matt and I."

I like the sounds
of that.

'Kay, stop it.

Hey, what was with
all the phone calls

and texting tonight?

Can you keep a secret?

Well, I can certainly try.

You've got to promise!

Fine, I promise.

Hi, guys.

Hi!

I was just reading
the good news.

Better than expected
weight gain.

Starting to breathe
a little on his own.

Well, I'm not
surprised.

You have a tough
little guy in there.

He better not be too tough.

Only in the ways that count.

Is it too much to hope

we might have him
home for Christmas?

Well, hoping isn't a bad thing,

but I wouldn't count on it.

But remember,
you're going to have

a lifetime of Christmases
after this.

All those precious heartbeats.

Billions of them.

Right now,
I just want to hold him...

really hold him.

You will.

Yeah.

I made tamales
for the party tonight.

A family tradition.

Selena!

I know
you already have a caterer,

but anything he makes...

well, it won't be made

with nearly as much
love and gratitude.

Thank you.

They're in the fridge
in the nurses' lounge.

I already told Walt
to keep away from them

until tonight.

Smart move.

All right, well...

I'll check in on you later.

Hi!

Hi!

What are you doing
for lunch?

I am meeting Matt.

Oh, nice!

I'm going
to the Snow Flake.

Do you two want
to join me?

Mm, I'm hungry...

but you're really
into this skating thing.

Yeah, and who knows...

today, I might even
let go of the rail.

Ooh! Good luck!

Yeah,
it is Christmas time.

You're absolutely right,

and a 5 % salary reduction
is a significant hit.

If there was
another way to do this,

we would do it,
but there's not.

I mean,

sacrifices have to be made
to protect the bottom line.

Okay.
Okay, you, too.

Hey, Jenny!

Jenny, I was just going
to come find you.

Isabel told me
about a...

I can't go to lunch
with you, Matt.

Why?

This just isn't going
to work out.

- What?
- Us.

Um, yeah, I thought it would,
and I hoped it would, but...

it's not.

Jen... I don't understand.

I just can't do this.

Okay?

There you are!

You are not going
to believe what happened.

Thanks.

Are you okay?

I thought you were supposed
to be having lunch with Matt.

No more lunches with Matt.

No more anything with Matt.

Why, what happened?

I was just wrong about him...

or rather,
I was so right about him

in the first place.

You guys get
in a fight?

You know what?

I don't really want
to talk about it.

Actually, I don't even want
to think about it.

I just...

I just want
to focus on the party.

Yeah, see, that's what
you're not going to believe.

Alice just pulled
a back muscle.

What?

Yeah, ice skating.
She just went home.

That's awful.

That party we planned
for her tonight?

She's not going to be there.

Maybe we should just
postpone the party.

No, we can't do that.

There are way too many
moving parts.

Way too many.

We've just got
to make sure

that Alice gets there.

How are we going
to do that?

Um, well,

if I have to throw her
over my shoulder

and carry her there,

I will do that.

See? Taking charge.

This is why you are going
to make a great supervisor.

Oh. Did Alice
tell you about that?

Yeah. I think
it's a great idea,

and so do
all the other nurses.

Great.
No pressure.

I'm sorry about Matt.

You know what,

let's just keep
our eyes on the prize.

This is all
about Alice, okay?

She didn't give you a reason?

No. Nothing.

Sounds like maybe
she got cold feet.

And I flooded her

with the patented
Crawford charm,

the full court press.

I guess
it's better you found out now

things weren't going
to work out.

I got her
such a great Christmas present.

Hi, guys!

Wow.

What a gorgeous dress!

This old thing?

Hope you guys have
a great time at the party.

Thank you.

Obviously,
I'm on my way there,

but, um...

I have
one last order of business

before I clock out.

This is Ashley.

She's part
of the excellent crew

that's going to be
subbing in for us tonight.

I consulted
with the team today,

and I spoke
to the head of Pediatrics...

and we all decided

that because your little fellow
is doing so well...

that it might be time
to spend some quality time

with Mom and Dad.

Thank you.

Merry Christmas, guys.

Who's that, Dudley?

Oh, who do you think that is?

Uh... oh!

Wow...

Oh, you look
beautiful,

but what are
you doing here?

Uh-uh.
What are you doing here?

You should be at the party.

I know,

but I just don't want
my back going out

in the middle
of everybody's fun.

Standing and walking.
No crutches or cane.

Noted.

Okay, you got
10 minutes

to put your
party dress on...

Oh, come on, guys...

Or...

you are coming to the party
wearing that.

Even Dudley's
got my back.

She loves Christmas.

She sure does.

And look at the
beautiful decorations.

If I could direct
your attention

over this way...

What is th...

What did you do?

Some personal
decorations here, too.

Take a look.

Oh, my...

Your angels didn't stop
sending you cards.

They just sent them
somewhere else.

There's so many!

Well, we told people
you were leaving,

and they wanted
to wish you well.

That's...

wow.

Now, for some people,

it wasn't quite enough
to send a card,

so...

Alice?

Hi, it's Greg Carter,
Alice.

I've changed a bit
since you last saw me.

Gregory Carter!

Wow...

My goodness,

you are all grown up.

Aw, thank you.

It's lovely.
How are you?

How are
your parents?

I remember...

it's Rachel
and Mel, right?

You should ask
them yourself.

Hello!

Wow, it's been a long time.

Oh, thank you for...
for coming.

I'm sorry,
this is just...

It's a big surprise.

Happy holidays.

Thank you.
You too.

Hi!

Hey, Zoey.

She looks great.

- Thank you.
- Congratulations again.

Are you sleeping at all?

No.

As it should be.

Thank you for being here.
Merry Christmas.

Merry Christmas.

Oh!

And are you all family?

This is
my baby brother.

Aw, what a great
coincidence!

Thank you...

and look at all
of you!

Hello!

How did you all find me here?

So happy
to see you.

So happy
to see you all.

Merry Christmas.

Hello. Hi.
Oh, I remember you.

Thank you for being here.

You did good.

"We..."

and we just sent out
the word.

This is all Alice.

She spent her whole life
working on this.

Hi! Merry Christmas.

I remember you. Hello.

Oh! My mom and dad.

It's the best Christmas present.

Thank you.

Hi, guys!

- I'm so glad you came!
- So glad to be here.

I want you to meet
the star of the show.

One more, okay?

I just, I want you to meet
my mom and step-dad.

This is Kate.

Wonderful to meet you.

And Bob.

Jenny's told us
so much about you.

We feel like
we know you already.

Actually, have we met?

No, I don't think so.

Uh...

Kate, right?

Kate...

Kate Magruder?

Magruder was my
first husband's name.

He passed away when
Jenny was very young.

I'm Kate Miller now.

You wouldn't remember me
because I was just so young.

I was, um, just fresh
out of nursing school.

I was a very small,
very peripheral part

of the team
that treated your newborn...

and I remember you

because your little Mary
was the very first baby

that I was ever actually
able to help save.

How is she?
Wow, where is she?

I never liked the name Mary.

Um...

Jennifer's my middle name.

Oh, my goodness.

I've always felt like
one of your angels.

Now I know why.

Tonight,

I'm one of your angels.

That is right,

and we're just
getting started.

So... you stay,
right here.

Hi, guys!

Thank you all so much
for coming.

We all know why we're here...

to celebrate Christmas,
of course...

but just as much

to celebrate the extraordinary
Alice Shelby...

Come on...

Thank you.
Thank you.

Thank you, all.

Thank you so much.

And everything that Alice
has done for each one of us.

We have a little custom,
as most of you know, at the NICU

on the occasion of departures.

Our special Alice,
we bid you adieu.

Go spread your sweet wings
and fly.

We'd keep you forever,
if only we could...

but now we must hug you
goodbye...

but though you are leaving,
you won't be forgotten.

We'll never be truly apart.

You're special, dear Alice...

we love you so much,

and each precious beat
of your heart.

Thank you, Jenny.
Thank you.

May I?

This?

If I could have your attention
just for a moment longer,

everyone, um...

I'm Matt Crawford.

You wouldn't be here tonight,

wishing Alice well
on the next leg of her journey

if it hadn't been for me.

Um...

I'm the guy who let her go.

I know, I know.

I did that before I knew Alice,
or the NICU,

or really anything
about Community Memorial

and the people who work there.

They were just...

well, you were just
numbers to me...

data...

but somebody that I have come
to really care about and admire

reminded me that people
aren't numbers or data.

So, at the risk of being
the worst party-pooper ever,

I have to tell you

that we can't help Alice
celebrate

the next leg of her journey
tonight...

sorry...

because...

if you want your job back,
you can have it.

In fact,
everybody I let go can.

I talked to management.
I made an appeal,

and the senior staff
at the hospital,

and almost to a person,
everyone agreed

on a 5 % salary cut
for the upcoming year,

to keep everybody on

until I can find
a more hospital-friendly way

to save some money.

So, Alice...
what do you say?

Can I give you back your job?

An early Christmas present?

Yes!

Yes, you certainly can.

And what say you?

Should we shut this shindig down
as no longer necessary,

or party on?

Party on!

That's the spirit.

Merry Christmas, everybody!

- I'm so sorry.
- Thank you.

It's a great gift.
Thank you.

Well, I hope Jenny liked
her Christmas present.

Uh, you think?

Yeah.

Oh, that's my cue.

Look, I'm sorry,
I didn't mean to--

Does that mean that
you want to see me again?

I'll take that
as a "yes."

Yes.

This is going to be
the best Christmas ever.

It already is.

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