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1
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- Hey, what do you say we bothjump in and not look back?
2
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- Debby,I have a cat at home.
3
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- Fair enough.
4
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You know,before I let you go,
5
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I wouldn't feel rightif I didn't mention
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our expanded security extendedwarranty one more time.
7
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- You know what?Let's do it.
8
00:00:17,784 --> 00:00:20,087
- Great! I'll updatethe agreement and email you.
9
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- Hey, Debby, have you seenthat 2020 blue Scimitar--
10
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- I'm with a customer.
11
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Why don't you check the lot,Vicky?
12
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- Good--yeah--good--thank you.Okay.
13
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- I mean, if she doesn't knowwhere it is, why would I?
14
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You're gonna love that Sun Gem,
15
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and I hope you enjoyedyour experience with me.
16
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Would you say it wasa five out of five stars?
17
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- Um, yeah.Yes.
18
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- Great! I'd consideranything less a failure,
19
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and so would Jupiter.
20
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You might be contactedto participate in a survey.
21
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It'd mean the world to me ifyou gave me five out of five.
22
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- Great.Well, thanks for the help.
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- You bet.
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Don't forget,five out of five.
25
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- Got it.
26
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- Good.
27
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[cell phone ringing]
28
00:01:08,569 --> 00:01:09,903
- Hello?- Hi, Jacob.
29
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Congratulationson your new Jupiter Sun Gem.
30
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We'd love you to take a briefsurvey about your experience--
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- [gasps]
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[tires screech]
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- Sorry.Forgot to give this to you.
34
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It's a paper copyof the survey
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in case you're an old-fashionedkind of guy.
36
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- Yes. Thank you, Debby.Bye.
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[sighs]
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- Five out of five!
39
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[suspenseful music]
40
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Five out of five.
41
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[rock music]
42
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♪ ♪
43
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- Can you believeit's only been six months
44
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since your lastperformance review?
45
00:02:01,889 --> 00:02:03,357
Wow. Where to begin?
46
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I guess,let's start at the top.
47
00:02:05,225 --> 00:02:06,894
Your hair is disgusting.Everybody can tell
48
00:02:06,960 --> 00:02:08,395
you're usingshampoo-conditioner combo.
49
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Moving down the skull,you're starting to get
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bags under your eyes like Jake,
51
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and it's making harderto tell you apart.
52
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- On a positive note,you are not a fraud,
53
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but that's only becauseyou failed to fool anyone
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into thinkingyou are remotely competent.
55
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[cell phone buzzing]On a negative note,
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you're an absolute fool.
57
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And you're checking your phonein the middle
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of a performance review.
59
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- Your kneesare knobby as all hell,
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just two big,horrifying knobs.
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I'd turn them, but I'm afraidwhat lurks behind those doors.
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I'll skipyour splinty shins for now,
63
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but we both knowyour toes are weird,
64
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and last but not least,
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we know from our screenmonitoring program
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you've been watchingmovies at work.
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And you have terrible taste.
68
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In summation, your jobis hanging by a thread,
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and you're livingin a scissors factory.
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- Well, John,some of those adjectives
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will haunt mefor the rest of my life.
72
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- Right.- You clearly put
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a lot of thought into that,so...
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good job.
75
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[dramatic music]
76
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- Sorry, you're telling methat I did a good job
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on your performance review?
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♪ ♪
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- Yeah?
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- Great.
81
00:03:19,867 --> 00:03:21,335
Thank you, Matt.
82
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I did do a good job.
83
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[both laughing]
84
00:03:24,538 --> 00:03:25,973
And hey,all that stuff about your job
85
00:03:26,073 --> 00:03:27,474
hanging by a thread,you know I'm just
86
00:03:27,541 --> 00:03:29,109
trying to motivate you, right?
87
00:03:29,176 --> 00:03:30,978
I mean, if the lion tamerdoesn't crack the whip,
88
00:03:31,078 --> 00:03:33,247
the lions start thinkinghe doesn't have a whip.
89
00:03:33,313 --> 00:03:34,815
You catch my drift?I don't know if you've ever
90
00:03:34,882 --> 00:03:36,483
seen lionsturn on their master,
91
00:03:36,550 --> 00:03:39,553
but there's a reason thatI stopped watching lion videos.
92
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- That's a really effectiveanalogy, John.
93
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Good job.
94
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- Great.
95
00:03:45,526 --> 00:03:47,127
- "Hi, Jacob,it's been three days
96
00:03:47,194 --> 00:03:48,595
"since you purchasedyour Sun Gem,
97
00:03:48,662 --> 00:03:50,764
"and Jupiter hasn't receivedyour survey results yet.
98
00:03:50,831 --> 00:03:52,666
"As you know,anything less than a five
99
00:03:52,733 --> 00:03:53,934
is seen as failure."
100
00:03:54,001 --> 00:03:54,935
- Why don't you justfill out the survey?
101
00:03:55,002 --> 00:03:56,170
It'll take ten seconds.
102
00:03:56,236 --> 00:03:57,471
- Every day,there's some new bullshit
103
00:03:57,538 --> 00:03:59,673
for me to rate and review.It's driving me insane.
104
00:03:59,740 --> 00:04:02,176
- I feel guilty if I don't giveeveryone positive feedback.
105
00:04:02,242 --> 00:04:04,044
I give all my Lyft driversfive stars,
106
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even the racist ones.
107
00:04:05,112 --> 00:04:06,813
- Knock, knock.Hey, Matt,
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00:04:06,880 --> 00:04:09,583
I remember that you've gota sharp eye for graphic design,
109
00:04:09,650 --> 00:04:13,187
so I was wonderingwhat you think of the font
110
00:04:13,253 --> 00:04:16,456
on the heading here.Let's get you down here, buddy.
111
00:04:17,424 --> 00:04:19,927
- Um, looks fine.
112
00:04:20,060 --> 00:04:21,228
- [mutters]
113
00:04:21,295 --> 00:04:23,864
Just fine?Or...
114
00:04:23,931 --> 00:04:27,568
- Um, I mean,it looks great.
115
00:04:27,634 --> 00:04:28,569
Good job, John.
116
00:04:28,635 --> 00:04:31,205
- [exhales]Great.
117
00:04:31,271 --> 00:04:34,074
Oh. Having trouble decidingwhat you're gonna watch?
118
00:04:34,107 --> 00:04:36,076
- No, I wasn't--- Easy answer.
119
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The doc about those Thai boys
120
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who got stuckin that evil cave.
121
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I rated it a must-see.
122
00:04:41,715 --> 00:04:44,084
You do remember the Thai boys,don't you, Matt?
123
00:04:44,117 --> 00:04:46,119
Oh, dear Christ, you haven'tforgotten the Thai boys?
124
00:04:46,186 --> 00:04:49,089
- Oh, no, yeah, I rememberreading about those guys.
125
00:04:49,122 --> 00:04:51,091
Um, I just don't havea cable login, so--
126
00:04:51,124 --> 00:04:52,192
- Well, no one does, Matt.
127
00:04:52,259 --> 00:04:54,494
Well,except my wife's grandfather.
128
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He died, but his cablesubscription lives on.
129
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Nice little windfallfor the wife and me.
130
00:05:00,133 --> 00:05:02,102
I'll give you the password.Go ahead, write this down.
131
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Jake, earmuffs.
132
00:05:07,140 --> 00:05:08,642
The passwordis "JakeEarmuffs."
133
00:05:08,709 --> 00:05:10,511
- Oh.- Yeah.
134
00:05:10,577 --> 00:05:13,213
Jake, what are you doingwith your hands?
135
00:05:13,280 --> 00:05:14,848
It's not winter.
136
00:05:14,915 --> 00:05:18,252
- They told me I was shyin my performance review.
137
00:05:18,318 --> 00:05:21,255
You know the synonyms for shy?I looked them up.
138
00:05:21,321 --> 00:05:25,092
Meek, reticent,sheepish, mousy.
139
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How can I be a sheepand a mouse?
140
00:05:26,593 --> 00:05:28,695
- You aren't shy.Someone calls you shy,
141
00:05:28,762 --> 00:05:30,531
it just means they don't knowanything about you.
142
00:05:30,597 --> 00:05:32,232
It's like when someonegives you a candle as a gift.
143
00:05:32,299 --> 00:05:33,433
- Yeah.
144
00:05:33,500 --> 00:05:35,602
- Didn't you get me a candlefor my birthday?
145
00:05:35,669 --> 00:05:37,871
- Yeah, but that's becauseyou're a sheepish candle mouse.
146
00:05:37,938 --> 00:05:38,872
[tablet beeps]
147
00:05:38,939 --> 00:05:40,207
[dramatic tone]
148
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No. You don't get to knowhow I feel about you.
149
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- Sorry about him.
150
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I thinkyou're doing a good job.
151
00:05:46,446 --> 00:05:49,082
- Whoa, no, you don't.This is on me.
152
00:05:49,116 --> 00:05:50,117
- Oh, thanks, John.
153
00:05:50,184 --> 00:05:52,085
- Let's do a working lunch.
154
00:05:52,085 --> 00:05:53,387
- Okay.
155
00:05:53,453 --> 00:05:54,555
- At this point,I wouldn't be surprised
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if Debby showed up at my housewith a gun.
157
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- That's why I usea fake address
158
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when I buyliterally everything.
159
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- Doesn't that make it hardto get deliveries?
160
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- Yeah.
161
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It's ruining my life.
162
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[dramatic tone]
163
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- Uh-oh. I haven't saida word in ten minutes.
164
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No one seems to have noticed.Of course, they haven't.
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They think I'm shy,and I'm sitting here
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giving them mountainsof evidence.
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If only I could find an in.
168
00:06:17,845 --> 00:06:19,313
- What about you, Grace?
169
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- Um...I--
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- Oh, did I tell you guysabout the survey
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I had to do about a survey?
172
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- No.
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- Here likes Grace,who was shy.
174
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No, no,that's too much for me.
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Mine will bean unmarked grave.
176
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- All right,one more.
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Go aheadand give me your worst.
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I really shit the bed on this.
179
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- No, John,I think you did a good job.
180
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- [exhales]
181
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I didn't shit the bed.
182
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- Good job, John.
183
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- Great.
184
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Okay, three-pointer.
185
00:07:03,056 --> 00:07:04,858
[sighs]Damn it.
186
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Okay, recalibrate.
187
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Open wider.
188
00:07:09,029 --> 00:07:10,063
- Ah!
189
00:07:10,130 --> 00:07:13,033
- Let me getpitcher's stance on this.
190
00:07:13,066 --> 00:07:15,669
You gotta call the pitch, Matt.
191
00:07:15,736 --> 00:07:18,105
Uh-uh.I want to toss something funky.
192
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I'm Randy Johnson,and you're that poor bird.
193
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[dramatic music]
194
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- [grunts]
195
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[telephone ringing]
196
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[suspenseful music]
197
00:07:35,455 --> 00:07:37,057
- Hello?- Hello, Jacob,
198
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and congratulationson your new Jupiter Sun Gem.
199
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We'd love to get your feedbackon your experience.
200
00:07:42,062 --> 00:07:43,363
[phone beeps]- Hi, Jacob.
201
00:07:43,430 --> 00:07:44,698
It's your pal Debby Deberson,
202
00:07:44,765 --> 00:07:45,866
just checking in aboutthat survey.
203
00:07:45,933 --> 00:07:47,401
[phone beeps]- Hello, Jacob,
204
00:07:47,467 --> 00:07:49,469
and congratulationson your new Jupiter Sun Gem.
205
00:07:49,536 --> 00:07:50,737
[phone beeps]- Hi, Jacob.
206
00:07:50,804 --> 00:07:54,074
[overlapping chatter]
207
00:07:54,107 --> 00:07:55,409
Guess who?It's Debby.
208
00:07:55,475 --> 00:07:57,477
Don't make me begfor a five out of five.
209
00:07:57,544 --> 00:08:02,182
[overlapping chatter][cell phone ringing]
210
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[soft music]
211
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♪ ♪
212
00:08:09,590 --> 00:08:11,925
[dramatic music]
213
00:08:12,025 --> 00:08:13,827
- [distorted] Hi, Jacob.
214
00:08:15,721 --> 00:08:16,822
- What are you doingat my house?
215
00:08:16,888 --> 00:08:17,689
- It's been a week.You still haven't
216
00:08:17,756 --> 00:08:18,957
filled out that survey.
217
00:08:19,024 --> 00:08:20,525
I was worriedsomething happened to you.
218
00:08:20,592 --> 00:08:22,594
But, you know, luckily I hadyour address in the paperwork.
219
00:08:22,661 --> 00:08:24,696
You know, I really needthat five out of five.
220
00:08:24,763 --> 00:08:26,264
- You want meto take the survey, Debby?
221
00:08:26,331 --> 00:08:28,166
Fine.I'll take the survey.
222
00:08:28,233 --> 00:08:30,402
- Thank you.
223
00:08:30,469 --> 00:08:32,237
- "On a scale of one to five,
224
00:08:32,304 --> 00:08:36,141
how would you rate your overallcustomer experience?"
225
00:08:36,208 --> 00:08:37,609
Mmm...
226
00:08:37,676 --> 00:08:39,544
[dramatic tone]
227
00:08:39,611 --> 00:08:41,313
Four.[dramatic sting]
228
00:08:41,380 --> 00:08:42,914
"On a scale of one to five,
229
00:08:42,981 --> 00:08:44,783
"how likely are you to purchaseor lease a car
230
00:08:44,850 --> 00:08:46,084
from us in the future?"
231
00:08:46,151 --> 00:08:47,719
I would say four.
232
00:08:47,786 --> 00:08:49,788
- [gasps]Jacob, don't do this.
233
00:08:49,855 --> 00:08:51,456
- "On a scale of one to five,
234
00:08:51,523 --> 00:08:55,060
how would you rate yoursalesperson Debby Deberson?"
235
00:08:55,127 --> 00:08:56,728
Oh, God, another tough one.
236
00:08:56,795 --> 00:09:00,465
Maybe four out of five,and submit.
237
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- [retches]
238
00:09:03,935 --> 00:09:05,937
- Whoa. Are you okay?
239
00:09:06,004 --> 00:09:07,939
- Do you understandwhat you've done?
240
00:09:08,006 --> 00:09:10,108
- I just gave you four stars.That's a solid B-minus.
241
00:09:10,175 --> 00:09:12,244
- You just puta target on my back,
242
00:09:12,311 --> 00:09:13,612
and my front!
243
00:09:13,679 --> 00:09:16,315
You have no idea whatthese people are capable of!
244
00:09:16,381 --> 00:09:19,751
I should give you one staras a person, you bitch!
245
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[cries]
246
00:09:21,219 --> 00:09:23,388
- Too badthere isn't a survey for that.
247
00:09:23,455 --> 00:09:25,190
It's been two days,and so far,
248
00:09:25,190 --> 00:09:28,460
no emails, no calls,and no texts.
249
00:09:28,527 --> 00:09:30,629
After she left,I burned all the surveys
250
00:09:30,696 --> 00:09:32,464
they mailed me on my stove.
251
00:09:32,531 --> 00:09:34,800
Was it a little?Yes.
252
00:09:34,866 --> 00:09:36,368
And that's why it felt so good.
253
00:09:36,435 --> 00:09:37,469
- I don't know.
254
00:09:37,536 --> 00:09:38,804
Four out of fiveis pretty harsh.
255
00:09:38,870 --> 00:09:41,506
You might as wellhave given her a one.
256
00:09:41,573 --> 00:09:43,208
- Hey, Jake, you seen Matt?
257
00:09:43,275 --> 00:09:44,509
- I haven't.Sorry.
258
00:09:44,576 --> 00:09:46,011
- Hold on.
259
00:09:46,078 --> 00:09:50,716
I'd recognizethat knobby knee anywhere.
260
00:09:50,782 --> 00:09:52,017
Matt!
261
00:09:52,084 --> 00:09:53,485
Look at you,holed up down here
262
00:09:53,552 --> 00:09:55,220
like a little Thai boy.
263
00:09:55,253 --> 00:09:57,522
You sure have grownsince you went in the cave.
264
00:09:57,589 --> 00:10:00,092
[laughs]Come on.
265
00:10:01,059 --> 00:10:03,228
You did watch the doc, right?
266
00:10:03,228 --> 00:10:06,832
- Yes, John, and good jobon the recommendation.
267
00:10:06,898 --> 00:10:08,100
So what do you need?
268
00:10:08,233 --> 00:10:10,535
- Well, since you lovedthose Thai boys so much,
269
00:10:10,602 --> 00:10:15,374
what do you thinkof this boy's tie?
270
00:10:15,440 --> 00:10:16,675
- I really have a lot of workto do, John.
271
00:10:16,742 --> 00:10:18,377
- That can wait.
272
00:10:18,443 --> 00:10:20,178
Tell me what you think.
273
00:10:20,245 --> 00:10:22,581
Honest feedback.
274
00:10:23,582 --> 00:10:26,551
- You know what?I don't like it.
275
00:10:26,618 --> 00:10:29,187
You look like Mr. Peanut,even more than usual.
276
00:10:29,221 --> 00:10:31,189
This time,you did a bad job.
277
00:10:31,256 --> 00:10:35,227
[dramatic music]
278
00:10:35,294 --> 00:10:37,396
- Great.
279
00:10:37,462 --> 00:10:40,399
[melancholy music]
280
00:10:40,465 --> 00:10:44,202
♪ ♪
281
00:10:44,269 --> 00:10:45,304
- I'm proud of you, Matt.
282
00:10:45,370 --> 00:10:47,906
You just gave Johna four out of five.
283
00:10:47,973 --> 00:10:51,043
[inspiring music]
284
00:10:51,109 --> 00:10:53,745
- This is it,easy win for Gracedog.
285
00:10:53,812 --> 00:10:56,081
All I have to dois tell him "goodnight."
286
00:10:56,214 --> 00:10:58,884
A shy person wouldn't do that,but I will,
287
00:10:58,950 --> 00:11:01,053
'cause I'm not a shy mouse.
288
00:11:01,119 --> 00:11:03,455
I'm a bull,a big, proud bull
289
00:11:03,522 --> 00:11:06,491
with a big, fat mouthand a golden nose ring.
290
00:11:06,558 --> 00:11:08,994
Here we go!
291
00:11:09,061 --> 00:11:10,662
[telephone ringing]Good...
292
00:11:10,729 --> 00:11:12,230
night.- Security.
293
00:11:12,264 --> 00:11:14,166
- You thinkI was too hard on John?
294
00:11:14,166 --> 00:11:16,601
I did really likethat Thai boys doc.
295
00:11:16,668 --> 00:11:17,769
I watched it twice.
296
00:11:17,836 --> 00:11:20,339
- Mr. Engelbertson?
297
00:11:20,405 --> 00:11:22,341
Phone call.
298
00:11:22,407 --> 00:11:23,742
[dramatic music]
299
00:11:23,809 --> 00:11:25,544
- Hello?- Matt, I need to see you
300
00:11:25,610 --> 00:11:27,612
in my office immediately.
301
00:11:27,679 --> 00:11:29,181
[line clicks][dial tone]
302
00:11:29,247 --> 00:11:30,949
[cell phone buzzes]
303
00:11:31,016 --> 00:11:32,851
- Are you fucking kidding me?
304
00:11:32,918 --> 00:11:35,354
- I'll talk to you tomorrow.John wants to see me.
305
00:11:35,420 --> 00:11:36,788
- Hi, Jacob.- I already took
306
00:11:36,855 --> 00:11:37,956
the damn survey.
307
00:11:38,023 --> 00:11:39,491
- Oh, we received your survey.
308
00:11:39,558 --> 00:11:41,927
Your feedbackwas very helpful.
309
00:11:41,994 --> 00:11:43,195
I'm calling to let you know
310
00:11:43,261 --> 00:11:45,464
that we've dealtwith the situation.
311
00:11:45,530 --> 00:11:47,766
- Oh.What does that mean?
312
00:11:47,833 --> 00:11:48,934
- Customer satisfaction
313
00:11:49,001 --> 00:11:50,802
is our number one priority.
314
00:11:50,869 --> 00:11:52,304
That's whyyou can rest assured
315
00:11:52,371 --> 00:11:53,805
that Debby Deberson
316
00:11:53,872 --> 00:11:56,308
will never sellanother Sun Gem...
317
00:11:56,375 --> 00:11:58,477
ever again.
318
00:11:58,543 --> 00:12:01,079
- Wow. All right.
319
00:12:01,213 --> 00:12:03,215
Nice to know the system works,I guess.
320
00:12:03,248 --> 00:12:04,216
- Thank you for your time.
321
00:12:04,249 --> 00:12:06,385
[dial tone]
322
00:12:07,419 --> 00:12:08,987
- Hey, John,about earlier,
323
00:12:09,054 --> 00:12:11,323
I was too hardon your bowtie.
324
00:12:11,390 --> 00:12:13,492
- No, Matt.
325
00:12:13,558 --> 00:12:14,826
You were right.
326
00:12:14,893 --> 00:12:16,662
I got cocky,
327
00:12:16,728 --> 00:12:20,165
and triedto pull off a bold new look.
328
00:12:20,165 --> 00:12:22,467
And I made an ass of myself.
329
00:12:22,534 --> 00:12:26,905
I was a very bad, bad,stupid boy.
330
00:12:26,972 --> 00:12:28,173
[dramatic tone]
331
00:12:28,206 --> 00:12:29,975
And you helped me see that.
332
00:12:30,042 --> 00:12:31,343
So I made a big change
333
00:12:31,410 --> 00:12:34,346
that's gonna helpthe both of us.
334
00:12:34,413 --> 00:12:36,915
This is your new desk.
335
00:12:36,982 --> 00:12:38,784
You're a harsh mistress, Matt.
336
00:12:38,850 --> 00:12:41,853
Well, technically a Matt-tress.
337
00:12:41,920 --> 00:12:43,689
A firm mattress.
338
00:12:43,755 --> 00:12:45,324
And I need youto straighten me out
339
00:12:45,390 --> 00:12:47,559
because I don't trustmy chiropractor,
340
00:12:47,626 --> 00:12:49,528
that fucking crook.
341
00:12:49,594 --> 00:12:51,363
[joints crackling]
342
00:12:51,430 --> 00:12:52,798
[exhales]
343
00:12:52,864 --> 00:12:55,534
- John,I'm at a loss for words.
344
00:12:55,600 --> 00:12:56,668
- Great.
345
00:12:56,735 --> 00:12:58,203
We're staying late tonight.
346
00:12:58,270 --> 00:13:00,572
We're gonna be holed up herelike those Thai boys,
347
00:13:00,639 --> 00:13:02,007
except this time,
348
00:13:02,074 --> 00:13:05,577
there will be no meddlingNavy SEAL here to rescue us.
349
00:13:05,644 --> 00:13:06,845
Take a seat.
350
00:13:06,912 --> 00:13:09,081
- Debby,what did you do to Jacob?
351
00:13:09,214 --> 00:13:10,716
- Nothing!- He gave you a four.
352
00:13:10,782 --> 00:13:12,451
- Four out of fiveis a solid B-minus.
353
00:13:12,517 --> 00:13:13,685
- It might as wellhave been a one,
354
00:13:13,752 --> 00:13:14,920
and you know that.
355
00:13:14,987 --> 00:13:16,188
- Please!Give me another chance!
356
00:13:16,254 --> 00:13:17,689
[shotgun clicks]- This is for Jacob.
357
00:13:17,756 --> 00:13:20,192
- No![shotgun blast]
358
00:13:20,258 --> 00:13:22,461
- Debby's not dead.Just being paranoid.
359
00:13:22,527 --> 00:13:25,464
[suspenseful music]
360
00:13:25,530 --> 00:13:32,070
♪ ♪
361
00:13:32,170 --> 00:13:33,939
[loud crash]
362
00:13:36,541 --> 00:13:38,010
- Jacob Levinson?
363
00:13:38,076 --> 00:13:39,878
Agent Roman, FBI.
364
00:13:39,945 --> 00:13:42,514
Did you purchasea Sun Gem from that woman?
365
00:13:42,581 --> 00:13:43,682
[dramatic sting]
366
00:13:46,041 --> 00:13:46,976
[camera clicks]
367
00:13:47,042 --> 00:13:49,044
[dramatic music]
368
00:13:49,111 --> 00:13:51,547
- Aren't there usuallyjust two agents?
369
00:13:51,614 --> 00:13:53,549
- That's actuallya very hurtful stereotype.
370
00:13:53,616 --> 00:13:54,583
- You may not realize it,
371
00:13:54,650 --> 00:13:56,652
but what you just saidis racist.
372
00:13:56,719 --> 00:13:58,587
- Whatever this is,it must be pretty serious
373
00:13:58,654 --> 00:14:01,323
for five FBI agents to show up.
374
00:14:01,390 --> 00:14:03,592
- I'm sorry I'm late.
375
00:14:03,659 --> 00:14:06,195
- Jacob, you purchased your carfrom Debby Deberson.
376
00:14:06,262 --> 00:14:07,930
Is that correct?- Yes.
377
00:14:07,997 --> 00:14:09,398
- And overall,how would you rate
378
00:14:09,465 --> 00:14:11,333
your car-buying experience?
379
00:14:11,400 --> 00:14:12,668
- Okay,what the hell is going on?
380
00:14:12,735 --> 00:14:13,802
Do you guys work for Jupiter?
381
00:14:13,869 --> 00:14:16,972
- Jacob,Debby Deberson is missing.
382
00:14:17,039 --> 00:14:18,641
[eerie music]
383
00:14:18,707 --> 00:14:21,076
- When did you last see her?
384
00:14:21,143 --> 00:14:24,246
- A few days ago.She came to my house.
385
00:14:24,313 --> 00:14:25,381
- So she was here.
386
00:14:25,447 --> 00:14:26,849
- Yeah, she kept harassing me
387
00:14:26,916 --> 00:14:28,417
to take some stupid survey,
388
00:14:28,484 --> 00:14:30,419
I gave her four out of five,and then she left.
389
00:14:30,486 --> 00:14:33,322
- Jesus Christ, you must'vereally hated this lady.
390
00:14:33,389 --> 00:14:34,556
- What did she do to you?
391
00:14:34,623 --> 00:14:36,325
- Four out of fiveis a solid B-minus.
392
00:14:36,392 --> 00:14:39,495
- It's our understandingthat anything less than a five
393
00:14:39,561 --> 00:14:41,764
might as well be a one.
394
00:14:41,830 --> 00:14:43,532
- You guys don't thinkshe's dead, do you?
395
00:14:43,599 --> 00:14:46,101
- On the record,we don't know.
396
00:14:46,168 --> 00:14:48,137
Off the record...
397
00:14:48,203 --> 00:14:49,972
[recorder clicks][eerie music stops]
398
00:14:50,039 --> 00:14:51,807
- We still really aren't sure.
399
00:14:51,807 --> 00:14:53,108
[dramatic music]
400
00:14:53,175 --> 00:14:54,209
- So now I'm worried
401
00:14:54,276 --> 00:14:56,445
that Jupiter killed heror something.
402
00:14:56,512 --> 00:14:58,113
That's crazy, right?I mean,
403
00:14:58,180 --> 00:15:00,215
there's plenty of reasonsthe FBI could be involved.
404
00:15:00,282 --> 00:15:02,117
I mean,maybe she's secretly
405
00:15:02,184 --> 00:15:03,819
a criminal mastermindor something.
406
00:15:03,852 --> 00:15:05,154
- Say something, Grace.
407
00:15:05,220 --> 00:15:07,556
Contributeto the conversation.
408
00:15:07,623 --> 00:15:09,592
- What do you guys think?
409
00:15:09,658 --> 00:15:11,393
- I think she's dead.
410
00:15:11,460 --> 00:15:12,928
And it's because of you.
411
00:15:12,995 --> 00:15:16,098
I broke the seal!Now keep those lips flapping.
412
00:15:16,165 --> 00:15:18,467
A four out of fiveis a death sentence.
413
00:15:18,534 --> 00:15:19,735
There's dead Debby blood
414
00:15:19,835 --> 00:15:22,438
all over your hideous,hairy hands.
415
00:15:22,504 --> 00:15:24,073
You're killing it, Grace!
416
00:15:24,139 --> 00:15:25,841
Bonus points for alliteration.
417
00:15:25,874 --> 00:15:27,109
- I don't know about that.- Yeah, I'm sure
418
00:15:27,176 --> 00:15:29,211
there's a perfectlyreasonable explanation.
419
00:15:29,278 --> 00:15:30,846
- Tell that to Debby.
420
00:15:30,879 --> 00:15:32,715
Oh, wait.You can't.
421
00:15:32,848 --> 00:15:34,416
Because she's dead.
422
00:15:34,483 --> 00:15:36,418
Jupiter didwhat they had to do.
423
00:15:36,485 --> 00:15:38,921
Jake just gave them the push.
424
00:15:38,988 --> 00:15:41,223
You were born to shine.
425
00:15:41,290 --> 00:15:43,259
[triumphant music]
426
00:15:43,325 --> 00:15:46,695
- So anybody watchthat Thai boys doc?
427
00:15:47,896 --> 00:15:49,298
- Hey, Kate?
428
00:15:49,365 --> 00:15:50,633
John thinksI'm in the bathroom,
429
00:15:50,699 --> 00:15:53,035
so I don't have much time.
430
00:15:53,102 --> 00:15:55,504
You know him pretty well,right?
431
00:15:55,571 --> 00:15:59,108
- Well, we've workedside by side for 19 years,
432
00:15:59,174 --> 00:16:01,143
so...no.
433
00:16:01,210 --> 00:16:02,678
I've doneeverything in my power
434
00:16:02,811 --> 00:16:05,447
to avoid getting to know John.
435
00:16:05,514 --> 00:16:08,117
Do you think I haven't noticedwhat's been going on?
436
00:16:08,183 --> 00:16:09,952
[laughs]This is the freest
437
00:16:10,019 --> 00:16:12,855
I have felt in years!
438
00:16:12,922 --> 00:16:14,723
John is finallyleaving me alone.
439
00:16:14,823 --> 00:16:16,358
He's got you now.
440
00:16:16,425 --> 00:16:19,161
Today,I read an article at lunch,
441
00:16:19,228 --> 00:16:21,530
a full article.[laughs]
442
00:16:21,597 --> 00:16:23,365
- How do I make it stop?
443
00:16:23,432 --> 00:16:24,600
- Oh, that's easy.
444
00:16:24,667 --> 00:16:26,936
Just go back in time,steal him from his crib,
445
00:16:27,002 --> 00:16:30,639
undo all the repressed traumafrom his childhood.
446
00:16:30,706 --> 00:16:32,207
Or...
447
00:16:32,274 --> 00:16:33,542
you can poison him.
448
00:16:33,609 --> 00:16:35,144
But I'd suggest doing that
449
00:16:35,210 --> 00:16:37,379
over the course of a few years.
450
00:16:37,446 --> 00:16:39,481
That's what the articleI read says.
451
00:16:39,548 --> 00:16:41,216
- They got itto their sharpshooter.
452
00:16:41,283 --> 00:16:42,451
Top of the key.
453
00:16:42,518 --> 00:16:44,119
Pump fake, pump fake.Got him up.
454
00:16:44,186 --> 00:16:46,155
Oh. Oh!
455
00:16:46,221 --> 00:16:48,057
Nothing but net.
456
00:16:48,123 --> 00:16:49,792
You see that, Matt?
457
00:16:49,825 --> 00:16:50,993
- No, I didn't.
458
00:16:51,060 --> 00:16:52,494
- Well, pay attention.
459
00:16:52,561 --> 00:16:53,862
- Thought you wantedmy eyes on these.
460
00:16:53,929 --> 00:16:56,098
- That's why God blessed youwith two eyes, Matt.
461
00:16:56,165 --> 00:16:57,366
Right?
462
00:16:57,433 --> 00:16:58,567
Look.
463
00:16:58,634 --> 00:17:00,436
Through the zone.Get off me!
464
00:17:00,502 --> 00:17:02,504
Iso, iso.Crowd roars.
465
00:17:02,571 --> 00:17:04,106
Johnny Stockton!
466
00:17:04,173 --> 00:17:06,175
[grunts]
467
00:17:06,242 --> 00:17:08,544
Little help, Matt?
468
00:17:08,611 --> 00:17:09,812
[groans]
469
00:17:09,812 --> 00:17:11,080
Come on.
470
00:17:11,146 --> 00:17:13,215
[exhales]Come on, John.
471
00:17:13,282 --> 00:17:14,350
There we go.
472
00:17:14,416 --> 00:17:15,718
Yep.Come on.
473
00:17:15,818 --> 00:17:17,386
Top of the key.Olympics.
474
00:17:17,453 --> 00:17:18,921
It's the Olympics now.
475
00:17:18,988 --> 00:17:20,522
- Just go back in time,
476
00:17:20,589 --> 00:17:23,058
and undo all the repressedtrauma from his childhood.
477
00:17:23,125 --> 00:17:25,261
- They got him.This is for your country.
478
00:17:25,327 --> 00:17:26,562
And for myself.
479
00:17:26,629 --> 00:17:28,597
Oh! Oh!
480
00:17:28,664 --> 00:17:31,066
Did you see that one, Matt?
481
00:17:31,133 --> 00:17:33,168
- I did, John.
482
00:17:34,470 --> 00:17:37,373
You did a good jobmaking that basket.
483
00:17:37,439 --> 00:17:38,874
You're a good boy.
484
00:17:38,941 --> 00:17:40,910
And a great boss.
485
00:17:40,976 --> 00:17:44,113
And you know what else, John?
486
00:17:44,179 --> 00:17:46,148
I love you.
487
00:17:48,017 --> 00:17:49,385
- I'm sorry.
488
00:17:49,451 --> 00:17:51,453
What was that?
489
00:17:51,520 --> 00:17:53,155
- I love you, buddy.
490
00:17:53,222 --> 00:17:56,158
And I'm so proud of you.
491
00:17:56,225 --> 00:18:00,296
[dramatic music]
492
00:18:00,362 --> 00:18:02,131
- God damn it, Matt.
493
00:18:02,197 --> 00:18:05,601
There's a line,and as usual,
494
00:18:05,668 --> 00:18:08,337
you use those long,repulsive legs
495
00:18:08,404 --> 00:18:10,572
to leap right over it.
496
00:18:10,639 --> 00:18:12,441
I'm your boss,for Christ sake!
497
00:18:12,508 --> 00:18:14,910
I'll saywho loves who around here!
498
00:18:14,977 --> 00:18:16,912
And the only thing that I love
499
00:18:16,979 --> 00:18:19,481
is professionalismin the workplace!
500
00:18:19,548 --> 00:18:21,584
So get the fuck out!
501
00:18:21,650 --> 00:18:24,720
And you can forget aboutre-watching that Thai boys doc!
502
00:18:24,820 --> 00:18:29,224
Because I'm changingthe password to Boundaries123!
503
00:18:29,291 --> 00:18:30,926
Oh, damn it.Now he knows the new one.
504
00:18:31,895 --> 00:18:33,027
{\an7}- You’d be surprised
\h\hby how many cars
505
00:18:33,027 --> 00:18:33,862
{\an7}crash into mailboxes,
506
00:18:33,862 --> 00:18:36,961
{\an7}\h\h\hright up there with fire
hydrants and outdoor weddings.
507
00:18:36,961 --> 00:18:40,060
{\an7}Fortunately, you’re covered
\h\h\hfor all the damages.
508
00:18:40,060 --> 00:18:43,235
{\an7}\h\h\h\h\h\h\h\hYou were smart
to get that extended warranty.
509
00:18:43,235 --> 00:18:44,093
{\an7}- I wasn’t going to,
510
00:18:44,093 --> 00:18:46,895
{\an7}\h\hbut then Debby
talked me into it.
511
00:18:46,895 --> 00:18:47,829
{\an7}[eerie music]
512
00:18:47,829 --> 00:18:49,466
{\an7}You know Debby, right?
513
00:18:49,466 --> 00:18:51,466
{\an7}♪ ♪
514
00:18:51,466 --> 00:18:53,697
{\an7}- Yes, I knew Debby.
515
00:18:53,697 --> 00:18:55,126
{\an7}\h\h\h\h- Do you know
what happened to her?
516
00:18:55,126 --> 00:18:58,301
{\an7}- The company really doesn’t
\h\hwant us to talk about it.
517
00:18:58,301 --> 00:19:00,126
{\an7}\h\h- Why not?
What happened?
518
00:19:00,126 --> 00:19:01,994
{\an7}- I’m sorry, Jacob.
I really can’t say.
519
00:19:01,994 --> 00:19:05,796
{\an7}\h\h\hBut have I answered
all your questions today?
520
00:19:05,796 --> 00:19:07,961
{\an7}- No, you clearly haven’t.
521
00:19:07,961 --> 00:19:09,994
{\an7}\h\h\h\h\h\h\h\h- Well,
that’s very unfortunate
522
00:19:09,994 --> 00:19:14,598
{\an7}because customer satisfaction
\his our number one priority,
523
00:19:14,598 --> 00:19:15,763
{\an7}\h\hand the thing is,
you’re gonna receive
524
00:19:15,763 --> 00:19:17,466
{\an7}a survey about your--
\h- This is for Jacob.
525
00:19:17,466 --> 00:19:18,466
{\an7}\h\h- No!
[gunshots]
526
00:19:18,466 --> 00:19:21,159
{\an7}- And anything less
\hthan a five is--
527
00:19:21,159 --> 00:19:22,862
{\an7}- Five out of five!
528
00:19:22,862 --> 00:19:25,730
{\an7}You get a five out of five.
529
00:19:25,730 --> 00:19:26,466
{\an7}Five out of five!
530
00:19:26,466 --> 00:19:29,301
{\an7}I’m completely satisfied
\h\h\hwith my experience,
531
00:19:29,301 --> 00:19:31,192
{\an7}and I want everyone to know!
532
00:19:31,192 --> 00:19:33,268
{\an7}Five out of five.
Five out of five.
533
00:19:33,268 --> 00:19:35,192
{\an7}Five out of five.
Five out of five.
534
00:19:35,192 --> 00:19:36,763
{\an7}Five out of five!
535
00:19:36,763 --> 00:19:39,598
{\an7}[dramatic music]
536
00:19:39,598 --> 00:19:42,400
{\an7}- Debby Deberson.
\h\h\h\h\h\hWow!
537
00:19:42,400 --> 00:19:45,499
{\an7}\h\hIt was not easy
tracking you down.
538
00:19:45,499 --> 00:19:46,763
{\an7}It’s quite a game
you were running,
539
00:19:46,763 --> 00:19:50,192
{\an7}\h\h\h\h\h\h\hmasquerading
as the five-star employee,
540
00:19:50,192 --> 00:19:51,532
{\an7}the person on the inside
541
00:19:51,532 --> 00:19:54,796
{\an7}\h\h\hfunneling cars
to a ring of thieves.
542
00:19:54,796 --> 00:19:59,334
{\an7}\h\h\h\h\h\h- At last, we’ve caught
the queen of car lot larceny.
543
00:19:59,334 --> 00:20:00,763
{\an7}\h\h\h\h\h\h\h\h\h\hWant to know
how we finally did it?
544
00:20:00,763 --> 00:20:03,301
{\an7}\h\h\h\h\h\h- It was Jacob’s
four-star review, wasn’t it?
545
00:20:03,301 --> 00:20:04,697
{\an7}- No.
546
00:20:04,697 --> 00:20:07,664
{\an7}Actually, it was...
547
00:20:07,664 --> 00:20:09,093
{\an7}just one star.
548
00:20:09,093 --> 00:20:11,928
{\an7}\h\h\hThis was a blue
2020 Jupiter Scimitar
549
00:20:11,928 --> 00:20:14,928
{\an7}that we recovered from a boat
\h\h\h\h\h\h\h\h\hheaded to Venezuela.
550
00:20:14,928 --> 00:20:19,697
{\an7}And from there, we just put
\h\h\hall the pieces together.
551
00:20:19,697 --> 00:20:21,433
{\an7}- Hey, Agent Roman?
552
00:20:21,433 --> 00:20:22,994
{\an7}- Yeah?
553
00:20:22,994 --> 00:20:25,235
{\an7}- Good job.
554
00:20:25,235 --> 00:20:26,565
{\an7}- Oh.
555
00:20:26,565 --> 00:20:28,027
{\an7}[laughs]
556
00:20:28,027 --> 00:20:31,400
{\an7}[gunshots]
557
00:20:35,532 --> 00:20:37,730
{\an7}- Five out of five.
558
00:20:37,730 --> 00:20:39,126
{\an7}- Sorry I’m late.
\h\h\h\h[gunshot]
559
00:20:39,126 --> 00:20:41,532
{\an7}[groans]
560
00:20:42,367 --> 00:20:44,565
{\an7}- Make that six out of five.
561
00:20:44,565 --> 00:20:47,598
{\an7}[dramatic music]
562
00:20:47,598 --> 00:20:55,126
{\an7}♪ ♪
563
00:21:00,401 --> 00:21:02,437
[dramatic distorted music]
564
00:21:02,504 --> 00:21:09,544
♪ ♪
49001
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