Original subtitles

San Francisco paramedics?

Hello?

911?

Miss?

Miss, can you hear me?

Miss, can you hear me?

Miss?

Can you hear me?

Bad dream?

Yeah.

It was weird.

I was doing CPR to myself.

How did you do that?

No, there were two of me.

That's trippy.

Yeah.

What do you think that means?

That I need a vacation.

Hey, you got a sec?

I've got to go. No.

I'm sorry. I want to talk to you about something.

Stand there, listen to me, and respond.

Mm-hmm.

That sounds like therapy speak. It is what it is. Mm-hmm.

So, Nancy Carnahan, we've known each other a long time now,

and we're finally kind of... seems to be working.

Mm-hmm.

Totally. Yes.

Come on. Anyway, my place is small and your place is small, and I haven't been

to my place in, like, two months.

And from the money that we pay for both of them, we've put it together, we could

get a really awesome place. Are you asking to move in?

No.

No, I'm saying that maybe we could talk about getting a place together.

It's your birthday.

Yes, it is. Yes, it is.

And I'm driving.

No, you're not.

You're not. Dude, I'm about to pass out. You driving? No, do not pass. Dude, it

needs to be my birthday every day, man.

What are you doing for your birthday?

I'm planning on wearing a headband, dancing glow sticks, double fisting

them, maybe drink until I go blind at least in one eye. I like that. You like

that? I do.

That's good. I call it Tuesday night normally, but it'll be my birthday.

Hey, Control, this is Medic 78. We are Dual Medic. We're going to stage out in

Union Square.

Copy that, Medic 709. Staging out at Embarcadero.

Uh, did not copy that.

Uh, this is Medic 78.

You want us at Union Square or Embarcadero?

Copy that, Medic 78.

Clear to stage out at Union Square. We're having some technical troubles

here. Ooh.

Technical troubles. Okay, it's gonna be a fun day, huh?

Fun day.

Yeah.

David, you're gonna be okay.

David,

can you hear me?

Come on,

it's your emergency.

My friend, he's really bleeding. We were running ATVs and he hit some barbed

wire. Is he breathing? Yes, he's bleeding. Is he breathing?

Yeah, he's breathing. Where is he bleeding? His neck. Can you stop the

bleeding? What?

I can't hear you.

What? 31-39 Bailey Road. We're out on the main property.

It's maybe 50 acres.

I don't think I can move him.

Hello? Can you hear me?

Angel Rescue 2, we have an ATV accident.

Unknown trauma in Marin.

Copy that. This is Angel Rescue 2. We are on our way.

Hello? What's going on?

Please.

Please hurry.

We're at Bailey Road.

Are you getting any of this?

It'll be okay.

Control, this is Angel Rescue 2 flying over coordinates, but there's no

visuals. Are there any updates?

Negative. The system is still down.

All right, I'll make another pass.

Sir,

can you hear me?

Can you see the helicopter?

No.

Control, this is Angel Rescue 2 flying over coordinates. We've been flying

blind for 15 minutes.

I'm sorry.

What? Aren't you supposed to know where we are? There's a bunch of trees.

Redwoods.

Angel Rescue 2, can you see two people near a cluster of trees?

Of course there's trees, Rabbit. We're in Marin.

Yeah, the cluster of trees with the two people underneath.

Oh, crap. Right.

Control, we have a visual and we're arriving on scene. Over. How long have

we been holding them up?

About 20 minutes, maybe more. That is too long.

Was he conscious?

I didn't think anybody was coming.

Okay, looks like he's in hemorrhagic shock.

Prep the trauma dressing lots out. I've been soaking up the blood. Yep, he

didn't stop the bleeding. Ooh, that is gnarly. All right, we'll go bilateral.

Okay. Large four.

All righty.

14 gauge or 16 gauge?

Bigger the better.

Is he going to be okay? We lost a lot of time. We are going to have to let him

go. Hang in there, buddy.

How's he doing?

Skin signs are getting better, pulse ox is rising, and bile signs are

stabilizing. That's good, right?

That's pretty good, all things considered, yeah.

You've been in a nasty accident, you've lost a lot of blood, and you're on your

way to the hospital. I need you to just hold his hand, hold his hand. You need

to stay calm and stay still, okay?

What took you so long?

Hello? Hey, black girl.

Casey? Are you overseas?

No, no, I'm in San Francisco.

What's going on?

Let's just say I'm not in the army anymore.

I want to see you.

Well, I'm a working girl, buddy. I can't just leave whenever you want to see me.

Where are you?

VA hospital.

Rabbit, I need you to cover me for an hour, okay?

Sure. What's up?

Uh, Casey called from the VA hospital.

When did he get back?

I don't know. It's just... Are you good?

Oh, yeah, sure. Okay. I got it.

Is he all right?

There's someone who needs it.

You're a sick pig.

I got a naked shot, though. Oh, did you?

Really? Where? In the asshole? Afghanistan.

Oh, Afghanistan.

Hey, if you play your cards right, I'll show you this card.

Hey, I did get a medal, though, and honorable discharge.

How cool am I?

Really? You mean, how cool am I?

Because of me, you're a hero and not a court-martial.

You're welcome.

You look great.

So, how long they got you here?

They're kicking me to the curb today.

And what are you doing after that?

I was hoping you could tell me.

Well, let's see. I do have a couch.

We didn't make it to the couch last time.

This ain't Joey.

I told you I'd bring him back.

Medics78, respond to 940 Frederick for an ETOH.

Whoa, there we go.

Hold on, hold on. I don't trust him.

Dispatch, this is Medics78. Will you please repeat the address for the ETOH?

940 Frederick.

And that would be an extremely trashed or hammered call? Alcohol poisoning?

Copy that, Medics78.

Yeah, it better be.

Excuse me?

You're excused. That's Medics78 responding code 2.

Ah, I like that.

Yeah? Yeah, busting on dispatch.

I'm betting it's the new digital system.

So, technology's messing with us. Yeah, today, but I don't know about those

people answering the phone, you know? Dude, yes, I know. I don't trust them.

Yeah, let's stay on them. That's right. Let's keep on them.

Excuse me.

Sir, you okay?

Anybody call for help?

Alcohol poisoning in a laundromat.

But this is the address.

Why don't you chalk up another one for our friends in dispatch?

You pissed about this yet?

Control, this is Medic 78.

Medic 78, you have control.

Who am I speaking with? This is 911 Dispatch, Medic 78.

No, what's your name?

Caroline. Hi, Caroline. I'm Tyler.

You know what just happened?

My partner and I were just sent to 940 Frederick.

for an acute intoxication call.

You know, we don't have anything. We got a laundromat. That's what we got. I

mean, you realize someone may be dying out there.

Control, this is Medic 114 arriving on scene.

I called almost half an hour ago.

Yeah, I'm sorry. Dispatch is having some trouble today. So how long has she been

like this?

I found her on the bathroom floor when I got here. Then I called you. She said

she's been vomiting for two hours straight before that.

Okay.

Linda?

Can I take a look?

Does she own any medications?

The kitchen sink, dear.

She's stage four breast cancer. She wants to go to the hospital.

The doctors and the nurses, they know how to... Yes.

Make you comfortable.

Yeah.

Linda. I'll try and see if you can come back here, but I don't know... No, don't

look so devastated.

I will miss this place.

I haven't wasted one of the 72 years I've been given.

This is Linda. She's stage four breast cancer.

She's suffering from vomiting, intermittent shortness of breath. Her

vitals are stable, but she's got fluid in her lungs.

She's requesting admission to the cancer ward for end-of-life care.

Right. Hold it. Got it.

She's going to need some pain management.

Yeah, we've got her chart here, Nancy. The hospice has very specific

instructions for her care. We just need to get her a bed.

Thank you.

It's nothing.

You take care now.

You too.

Seems like a cool lady.

Yeah, very.

You okay?

Yeah, I'm fine.

Look at that smile.

Casey's doing just fine. Yep.

Casey took a bullet in battle.

Ooh.

which was enough to get him an animal discharge and a medal.

A medal?

Mm-hmm.

Which means that I now have myself a new roommate.

No way.

Way. What, the guy that you called the MPs on and had sent to the brig?

Not the brig.

Afghanistan. What's the difference?

And then this guy is coming back for more.

Yeah?

Wow.

You are a cat in the sack, aren't you?

That is such a horrible recipe.

This

is

Rabbit. Leave a message.

Ready? Yeah.

You ever been to Cambodia?

What? Cambodia. You ever been?

Are you actually asking a question about me?

Look, I know you've done a lot of traveling. I'm just wondering.

Three or four years ago, I spent the summer backpacking through Vietnam,

Thailand, Cambodia.

Wow, that's cool.

You're making fun of me, aren't you?

No.

I'm interested. I want to know. I was a history major before I went pre-med.

Really?

Listen, I know it's none of my business, but lately, I don't know, you seem to

not be yourself.

Rabbit asked me to move in with him.

For the past 15 years, I think I have done nothing but look after other

people. You know, like my brothers, my dad, Rabbit, you.

You know, maybe it is time that I took care of myself.

I don't get it.

I mean, look around. You see an earthquake?

You see a hurricane?

Hey, what are you talking about?

When New Orleans got slammed, they had an actual reason.

Dispatch got flooded.

All the operators left.

All the calls got routed to Baton Rouge, but Baton Rouge couldn't handle that

load. So any calls that we actually did go on, we were either too late or we

just didn't get there at all.

You just eat yourself alive wondering if you could have actually helped somebody

if you got there earlier.

9-1-1 is what keeps these people safe, man.

Makes them feel like they're connected to help. So, yeah, if it's gonna go

down, yeah, I want a reason, a good reason.

It's a system.

Systems rely on people.

People screw up.

My waiter screws up, my soup is cruddy.

You know, my cable guy screws up, I don't get the hockey game. 9-1-1 screws

up, people die.

And on my birthday... Hey, it's Nancy. Leave me a message.

Hi, uh, oh, I'll call you back. Hey, the war hero. More like the numbnuts who get

shot. Come on, show me this car.

Damn, that's a through and through dude. Did they take your kidney or what? No,

it's fair trade.

Spleen for walking papers.

I think they were just sick of me, though.

Go figure, huh? Yeah. She around?

There she is.

Shall we?

Go have fun.

See you later. We will.

Bye, Dad. Don't stay up too late.

Tap that.

Hey, it's Nancy. Leave me a message.

Hello. Hey, Nancy.

Yeah, I'm trying to call you back again, but I can't get you because you're not

answering your phone again. Bye.

I thought we were going to lunch.

We are, but this is the second best way I know to work up an appetite.

Wow. Rat-infested dump.

You really know how to impress a girl.

It's this girl.

You ready?

I'm starving.

It's because you were shooting.

Adrenaline lets you go without food or sleep.

Once it wears off, you get hungry.

I remember that.

Not as well as I did.

Here, they took me off a helo.

They did?

Yeah.

They put me on a .50 caliber on APC.

They put you on an M2?

Oh, that is so gnarly.

Yeah, yeah, it is.

It's different on the ground.

Yeah? Up in the air, they're... It's like spots, you know? It's like a video

game. You take them, lead them, and... That's it.

But on the ground, it's, uh... You can see them.

You can see their eyes and... See the looks on their faces.

You just see it all go away.

Mrs. Rabbit, leave a message. Oh, you're kidding me.

Everything okay?

Huh?

Did you miss a date?

Uh, kind of.

I've been trying to speak to someone all day, and I keep missing them.

I just have had trouble connecting, that's all.

Your husband?

Not even close.

Boyfriend?

Yes, boyfriend.

So, uh, what'd you want to talk to your boyfriend about?

No, just consider me a sounding board, an impartial observer.

Okay.

Have you ever had one of those moments where you ask yourself,

is this it?

About every 30 seconds.

And what do you come up with?

Are you happy with your life?

I thought this was going to be a picking out the tile in the bathroom kind of

thing.

Yeah,

I'm happy.

Do you live alone?

Yeah.

How come?

I don't know. I lived with someone for a few years.

It was nice, but I guess it really wasn't it, you know?

And I am where I am, and it's all right.

Just all right or satisfied all right?

A little bit of both.

If you don't mind me saying so.

It's kind of a dangerous conversation to have with your boyfriend.

It's even more dangerous with a stranger.

True.

Wait.

That's me.

Just in case you want to continue a weird conversation and you keep missing

your boyfriend.

Is it beer 30 yet or what?

You're not even close, man.

All right, well, you got it.

Man, my birthday sucks.

It's because you're at work, but it might get better.

Dude, seriously, if you're planning something, don't, okay?

Seriously. No, King Ego, I am not.

What King Ego? No, I've got plans.

Listen, man.

Ego! Dude, it's not about ego, man. Look, honestly, it's just... I got some

plans with a few friends of mine, and it's not like that. You're my boy. It's

just, look, what I'm doing, where I'm going, you're not gonna dig it, okay?

Not the rainbows, not the glitter, none of it, okay? I'm protecting you. Well,

try me, man.

No, I'm not gonna dig worrying about what you're thinking all night.

I'm not.

It's like that.

It is not like... Dude, I don't... I want to hurt your feelings, man, but

it's my birthday.

Come on, please.

Of course.

Cool. Medic 78, respond to welding accident.

Welding shop 3563 Houston.

Code 1.

Okay.

Dispatch, this is Medic 78 responding to 3563 Houston.

Verify, please.

Address verified.

Thank you very much. Huh?

Keeping them honest?

Taking names, huh?

So, you not going out at lunch or what?

I am not talking to you about this. You did.

You did, didn't you? No.

We went to the range.

Golf?

Guns. Okay, that is strange.

Come on, seriously.

Is he okay?

Yeah, he's fine.

He's adjusting.

Think about if you were forced to quit your job.

Yeah, I was.

And I went crazy.

And that...

It was the fun part.

Yeah, well, just because you lost it, it doesn't mean everyone else will, too.

Oh, yeah?

Well, guys like me and Casey were not everybody.

Oh, look at this. It actually is a welding shop. Are you kidding?

Spoke too soon.

Hey, kids.

Welding shop accident. You guys were called? Yeah, but they didn't say

anything about second rig. It wasn't even a priority call. Okay.

Control, this is Medic 78. We are at the welding shop. Call. Was there a second

rig requested on site?

Negative, Medic 78.

Well, I hate to tell you this, but Medic 114 is on site as well.

Oh, no.

Caroline? Yeah?

Look, just tell me there's not somebody out there coding because we're doubled

up here. I have no unanswered calls.

I'm sorry, Medic 78.

Where the hell have you been? We've been calling for a half an hour. You're

kidding me. I can't move it.

What's his name? Max.

He's my little brother.

Come on, baby brother. On Nancy's count.

One, two, three.

Max,

Max, can you hear me? Come on, Maxie.

Okay, let's strip this stuff off him. Come on, baby brother. Gloves are

adhering this.

Leave him. Come on, Max.

How bad is he?

Second degree burns to upper torso.

All right, I got partial thickness on legs.

Guys, it looks like full thickness on the arms.

Is he going to make it?

120 pounds. Is he going to make it? What happened?

An acetylene line blew.

He was burning before we could get to him.

It's like napalm when it goes.

Okay. Run a line, push morphine, burn dressings. Hang on, boy. Yep. Heads up.

Is he going to make it?

All right, guys. I'm tubing.

Is he going to be all right?

Hang on, boy.

Got it?

Guys, I can hardly bag him getting a lot of resistance.

There's no breath sounds on the left.

What, he's not breathing? He's not breathing?

Okay, hold on. What the hell are you doing?

Okay, go.

Yeah? Is he breathing?

Is he gonna be all right?

Okay, we need to get him to the ASAP.

It's not supposed to take a half hour to get an ambulance.

I know, sir.

I'm sorry.

They're getting some help out here! Let's go, let's go! It's a damn bird!

Jack O'Bloom!

Code blue. Hang on, Max. Needle thoracostomy in the field. The two large

boy IVs with NS and minister morphine, okay? Okay. Yes? Yeah.

Whoa, sir, hey, hey, you cannot go in there. Sir! I know, I know.

Please.

Tell me something.

If you guys had gotten there sooner, would my brother still be dying?

They compensated in route. We were told to code two. It should have been a code

three. It's been happening all day Excuse

me,

they're lucky if there's not gonna be violence Bozos have no idea what they're

dealing with.

Bunch of old ladies just sitting around, eating donuts while I bust my ass.

All right, I'll turn it back to you.

Sorry? Yeah, I can do it too. Yeah, who's dispatch?

I think they all dispatch.

Yeah? All right, who's in charge? Who do I yell at? This is a much better

question. Ugh, if you want to yell at someone, yell at me.

Okay, man, can I speak with you for a minute? Listen, we dropped a guy off at

City Hospital, right? He's dead because we got to him 30 minutes late. His

brother wants to know, why were we 30 minutes late?

Our systems crashed this morning.

We've been using analog for a backup, which means no GPS, which means no way

of knowing where the ambulances are, except by the radio.

Everything around here has just been going nuts. Listen, we're trying to do

our job out there.

Actually, you coming here is trying to do my job. No, you don't understand. If

we don't get the call, how are we supposed to get to the site? You know

what, sir? I would like you to try something. Come around here, please.

I'll set him up.

Caroline. Yep. Hi.

Nothing like I expected.

Have a seat, sir. You're exactly what I expected.

So, computer's down. We're going manual. That's our call board. So this is SFFD

dispatch. That's SFPD dispatch.

Non-emergency calls are here.

Okay. Here's your headset.

Okay. Ready?

Yes, yeah. Go.

911, what's your emergency?

Excuse me, sir, do you speak English?

Is there anyone there that speaks English? It sounds like Russian. We have

translators for 128 languages. You have to patch one in.

I'll patch mine. Thank you.

He says the neighbor's dog bit his son and he's bleeding. He's going to kill

the dog and maybe the neighbor, too. Okay, listen.

Can you stop the bleeding with direct pressure, like a hand towel, something

clean? Ask him where he's cutting. Is it on his leg?

Yes,

he's putting pressure on the wound. We'll have someone there in a jiffy.

What is your address?

5-2-3-4, Powell. 5-2-3-4. 5-2-3-4. Thank you. Okay, okay, Powell is near Union

Square.

Medic 265 is staged out there.

I know that one.

Medic 265, will you please respond, code 2, to 5-2-3-4, Powell, dog

bite, treating blood loss, and a very angry dad.

Medic 265 responded. Yes, sir.

Health is on the way. Squad, squad. Mr. Obia, I tell you I have to call. Really?

You're not done. Guy threatened to kill his neighbor. Yes, SFPD, yes. Not that

line. All you need to do is read, read.

Right there, read.

SFPD, will you please send a card to 5234 Powell, possible domestic violence.

5234 Powell. No, still not done. The dog. Animal control. The dog.

And where's the animal control?

SFPD will dispatch them.

SFPD? Hi, yes.

It's me again with the domestic violence over at Powell.

It looks like you're going to have to dispatch animal control.

Seems like a dog bit a kid or something, so copy that. We're on it.

Okay, so you took three minutes on that call.

Add another five for the rig to get there, 15 for PD, 20 for animal control.

Congrats, Tyler. Tyler just logged a 30-minute response, people. 30-minute

response. Protocol is six and a half minutes.

9-1-1. There's just so much to do.

I know how you feel.

It's tough stuff.

My mom died at 43 of breast cancer.

She married my dad, went out of college, had kids.

The farthest she ever went was Canada and Mexico.

That's tough.

We saw her house.

I mean, the places Linda went, the... life she's lived.

Even the end.

Hell, Glenn, she did it right.

You have no idea how good this feels to be out.

Out of the hospital, out of the sand, just... out.

I hear ya.

Man, I love this city.

It's good to have you around, Case.

Yeah? Yeah, my life is starting to be all work, no play.

So... So?

What's the plan?

Well, for tonight, the plan is... Well, I have several ideas for the plan.

Oh, I'm sure you do. Uh-huh.

No, I mean the plan. What are you going to do with the rest of your life?

I don't know. Get my head straight.

Get a job.

Maybe here. I don't know.

Hey, man, can I have five bucks for a drink? I don't know. Maybe a... Sorry.

How about EMT training?

I want to try that.

Really? Yeah. Is it hard?

It's not super hard. It's just a different mindset.

You've got to be a good medic. Come on, man. I know you got it.

Just five dollars for a beer, man. Not happening. I'm being honest.

Not happening. Your boyfriend is a dick.

What about you? Can you hook me up and stuff?

Hey, hey, hey.

See, come on. I ain't messing with your bitch.

Whoa, whoa! What the hell is wrong with you?

Casey, cut it out!

Cut it out!

Get off of this!

Get off of him!

Okay, try and stay still.

Broken orbit.

Broken nose.

Someone really unloaded on this guy.

Yeah, not just somebody.

Hey. Hey.

How's he doing?

Pretty worked over.

Could you please not tell Rabbit about this?

Sure.

34-year-old male transient with a broken nose, possible septal hematoma, possible

broken orbit, possible broken jaw.

Definitely intoxicated.

Right.

Thank you, Nancy.

All right, bake for us. Yes, ma'am.

Oh, remember, Marissa's boyfriend did that? Yeah, I think he did. It's just a

crazy day.

Dispatch has been a disaster.

Nancy's acting really weird.

People we know are beat-up homeless guys.

Will I see you later?

No. I'm on all night. Yeah, well, of course. At least the one thing's status

quo. Yeah.

Listen, have a good rest of the night. Get some sleep when you can, okay? Okay.

Your patient, Linda Dunbrook, she passed away a little while ago.

Was she... No pain. She just slipped away.

Very peaceful.

Peaceful, huh?

Thank you for checking on her for me. No problem.

Hey, have a good time tonight.

Thank you. I will. I will try.

I know you have plans.

Is it cool if I take you out for a drink?

Of course. Of course it's cool. Yeah.

Yeah. I like that.

Yeah.

You got me smiling.

Looks good on you.

Hey, man. I just want to apologize if I was being a dick today.

Dispatch had me spinning.

Yeah. I know, man. They had everybody spending today.

Yeah.

Boy, I am blowin' up. You blowin' up. Yeah, exactly. You're popular again.

Just my friends letting me know where my little soiree is tonight.

Yeah. And it is... Wait, dude.

Not working?

No.

Just thought I'd come and see you.

Who told you?

My partner ends up on the wrong side of the call, I get to hear about it. So,

broken hands?

Yeah.

Three places.

On a homeless guy's face?

Guy had his hands all over Marissa.

You'd done the same thing.

Not anymore.

A year ago, maybe.

Two years ago, I'd probably kill the guy.

I don't need a big brother.

Well, I don't really care what you need, Casey.

I know how all this goes, and I know you need to sort yourself out. All I'm

saying is don't drag Marissa into it.

Rabbit, you and I have always hit it off real well.

It's probably because we're a lot alike, right?

Most likely, yeah.

Then you should know threats don't mean much to me.

Oh.

I've been right where you are now.

No, Rabbit, you haven't.

So you think you have, and you think that gives you the right to talk to me

like I'm a kid.

I'm not.

And neither is Marissa.

Casey, trust me.

This can get real ugly if you don't deal with it.

So, for all of us, don't let it get that far.

Okay.

See you around, Rabbit.

See you around, Casey.

I know. I know. I'm sorry,

man.

So tell me, what are we doing for your birthday?

Uh-uh. No.

No. No. No way.

Okay. Yeah.

All right.

Okay. Okay. All right. Hands up. Okay. Okay.

What's up? Are you leaving without saying goodbye?

I was gonna do the quiet little bit. You're gonna do the quiet drift away

before Rabbit gets here?

Yes.

Listen, Nancy.

What's going on with you? Talk to me.

You know what? Ten years ago, I walked into medical school and... Tonight, I

have blood on my boots and...

My boyfriend, who was certifiably crazy a year ago, was asking me to move in

with him.

I mean, I don't know how I got here.

I don't even know if this is the vicinity that I want to be in. I mean...

Come inside and have a drink.

I don't need another drink.

You on shift tomorrow? You on the box? Nope. Then you need a drink.

Um, of course I am. Well, then.

Atta girl.

Cheers. Here's Tyler.

Oh, man.

Hey, good to see you, brother. I'm going through. Give me your glass.

Hey, Ness.

Ness.

One more. Here you go.

Thank you, I don't know if you're gonna be thanking me in the morning

Thank you for making me come back in

And thank you for listening to me today.

I know that I'm hard on you.

I just want your respect.

Nancy, you've had a lot to drink.

still looking you know