Original subtitles

There was something not right inside the house.

There was a change in the feeling of the room.

It was something horrible...

Even darker than the dark.

I know what I saw.

I might not make it out the basement alive.

I'd never experienced anything like that.

It was terrifying.

Every strange call happens on a full moon.

It's one of those stories that you won't believe.

And that's when I saw the body.

Something is wrong.

It's absolutely horrific to look at.

I wanted to run like hell.

What do you got?

This was the darkest, most sinister thing

That I've ever dealt with.

Help me.

- Oh, my god! - 911.

- Please state your emergency. - I think it's a ghost!

Hello?

Is someone there?

Hello?

This way. Hurry.

I'm coming.

1147, this is a code 10-22.

Proceed to 2428 rayburn avenue.

Roger that. We're on way.

Officer joe weigant, a 20-year police veteran,

And his partner respond to the call.

A 911 call came in about a burglary in progress.

I went into law enforcement

Because I wanted to be a police officer.

To be of assistance to people

In their lowest possible moment of their life.

And oftentimes, we're the only beacon of light

In the really dark situation.

As they arrive, they are greeted by the homeowner.

But a thorough search of the perimeter

Reveals no signs of forced entry.

The officers make their way to the second floor,

Where the caller spotted the intruder.

This is dispatch. Let us know if you need backup.

The potential for a violent confrontation is high.

The intruder could be hiding behind any door.

20 years of experience on the force

Triggers the officer's sixth sense.

I could feel there was something not right inside the house.

From the deep shadows, they see something stir...

Leading them into the oldest part of the house.

And once we walked in there,

Even the officer that was with me

Also could feel that there was a change in the room.

Not just temperature-wise, but there was just a change

In the feeling of the room.

Police. Come out where I can see you.

I'm scared. They're coming.

Aah! Quick.

Police. Do not move.

I saw children kind of huddled up in the corner.

If I were to describe their clothing and their appearance,

I would say that they were from the 1920s.

Their feeling was almost out of fear, or trying to hide.

But hiding from what?

What do you got, joe?

Kids. They were hiding here.

But whatever he thinks he saw isn't there now.

There's no one there.

I'd never experienced anything like that.

They were here.

I had this inner knowing that something else

Was involved in this situation.

The officer hopes the homeowner can shed a light

On what he just saw.

She mentioned that she had felt there

Was something else in that house from the moment she moved in.

She actually kept the basement door locked

Because she felt

There was something horrible down in the basement

She just couldn't put her finger on.

I do know that this house has a really dark past.

It used to be some sort of insane asylum or something.

She had found out that there had been

Some kind of patient abuse going on there,

And it went on for a very long time.

There are rumors that people died here.

It had a long sordid history of a lot of insidious things

Happening there and a lot of death

And a lot of sickness and illness

And mental infirmities.

There is one more room I would like you to check.

I- I... It's just...

The homeowner said,

"here's a bedroom that we had originally started

Using as a bedroom, but we don't go in there anymore

Because we don't like the feeling in that room."

It's in here.

Yeah, I-I can't go in there, but -- please.

Hey, that's no problem. We can have a look.

Thank you.

I just felt like there was something beyond this door

That I needed to look at.

I just -- I felt drawn to go through there.

It wasn't a space that I was compelled to ignore.

There was something in the wall there.

What I saw was something that was some kind of

A prismatic, almond-shape thing.

It had light emerging from it.

For a moment, I had no idea

What was about to emerge from that space.

And for a few seconds there, between breaths,

I wondered what I was gonna face

When it did finally show itself to me.

It was terrifying.

Responding to a 911 home-invasion call,

Officer joe weigant and his partner search through

What was once a home for the insane.

Police. Do not move.

Inside, the officer uncovers a mysterious brood of children,

That then vanish.

There's no one there. I know what I saw. They were here.

But what he encounters next challenges his own sanity.

It was like a tear had occurred in the fabric of our time

And space here and had opened up.

And from within that tear,

Light was shining out into the room.

Portals are openings from this dimension to another,

In areas where the natural electromagnetic shield

For the earth is in collapse.

It creates a very kind of thin membrane

Where spirits from other dimensions can pass through,

Just like walking through a hole in a gate.

And then the tear closed itself shut, and then it was gone.

Still reeling from what he's just seen,

The officer keeps it to himself,

And moves on to investigate the rest of the house.

Not that long. Just a couple months.

This was something completely unique

And completely different from anything I had ever dealt with.

The last area to clear is the basement,

From they hear strange sounds.

We were gonna have to go down to that basement.

Going down these stairs was pretty frightening,

Because anything that could be hiding down below the stairs

Can see you walking down.

So you're possibly walking into some kind of an ambush.

They follow the strange sound deep into the ancient basement.

Everything was dirty and dusty, with wires hanging down

And exposed, you know, electrical junctions,

And those kinds of things.

It was just one of those spaces.

You just didn't want to spend any more time

In than you absolutely had to,

If you had to repair something and get out.

Pretty frightening.

Because I can feel that there's something down in the basement

Somewhere, but I can't see past where I'm walking.

Police. Don't move.

Police! Don't move!

And when I turned to look,

What I saw was something that took off running.

We walk in this room,

And in the corner of this room had been built --

For lack of a better word, it kind of looked like an altar.

They discover old photographs,

Indicating this section once housed

The most troubled of the asylum's inmates.

The air felt sticky.

The air felt musty.

It felt really thick and wretched and moldy and...

Just really uncomfortable.

Worse still is what he sees next in an old mirror.

Images started pouring through my mind,

Like an old slide show being projected against the wall.

Dark images of violence and torture.

I immediately started gagging,

And was nearing the point of throwing up --

From what I had felt, what I had experienced,

And what I was being shown.

When joe touched the mirror,

There was a moment of transference there.

Bad deeds, dark memories, very tragic events.

When a spirit is making itself known,

Part of us is pulled into that realm.

A dark demonic entity might want to possess somebody

'cause of the life force that they give off.

There's a lot of energy they can feed from.

The dark visions connect with what the homeowner

Has told him about the history of the house.

The story is -- during the years of abuse

That the staff had committed

Upon the patients in this building,

One of the patients here had become pregnant.

And when her baby was born, they brought her down here

To this room in the basement for her to birth the baby.

That was to hide any evidence of abuse.

So after she had delivered,

They put the baby in that corner.

That's where they had buried the baby.

It was forever going to be in the foundation of the house.

What was that?

I don't know.

The officers follow this sinister sound...

...Which leads them deeper into the cavernous basement.

There was something back there in the corner

That was even darker than the dark.

And this was the most powerful, the most aggressive,

The darkest, most sinister thing that I've ever dealt with.

I tapped into that part of me that says, okay,

I'm willing to get hurt if I can get the job done.

And I don't care if I'm afraid.

This needs to be finished.

And I can't just not do it because it scares me.

It was just gonna be a fight,

And it was not gonna be over quickly.

A 911 home-invasion call

Brings officer joe weigant and his partner to an old house

With a dark history,

Unleashing the ghosts of children from another time.

Kids. They're hiding here.

A doorway into a gruesome past...

Aah!

...That leads the officers through dark catacombs,

For a confrontation with something deeply sinister...

...And ancient.

Immediately, when I saw this dark thing in the basement,

I knew that this was the source

And cause of everything that had been happening in this house,

And that this thing had entered this house

Through the portal that we found on the second floor.

A dark entity might open up a portal,

Searching for a focal point of other dark energy,

Which, in this case, was building

Where so many tragic events had played out over the years --

These dark deeds, bad memories, bad thoughts, bad intentions.

I could actually see it moving in the dark.

That's how dark it was.

It was blacker than you could imagine black could be.

And it was moving back and forth in the back corner back there,

Just pacing, waiting...

Just waiting for that moment.

Red glowing eyes have been seen in paranormal investigations.

It's believed that this is a sign of something evil,

Something demonic.

We often associate red with hell,

With the color of hell, and fire.

And that's really scary to us.

And that's the intention -- to put us into a state of fear.

I'm looking at this, and my first thought was,

Oh, you need to get out of here.

If he were to attack me,

I might not physically be able to take it.

That's how much power I felt from him.

Just like the training I've had on the police department,

Where you have to compartmentalize your fear

And go in and get the job done despite all of that.

That was what I had to draw on

To get this thing out of this house tonight.

Firing my gun at this thing was gonna be pointless.

It was not going to make any difference whatsoever.

They feel their energy slowly draining from their bodies.

At this point, I realize I'm in over my head against this thing.

I might not actually make it out of a basement alive.

They don't like light.

Come on!

I began throwing light at this thing.

As much light as I could throw at it, and as much energy

As I could bombard this thing with.

Keep going!

The light closed itself off and vanished,

And we were in the room alone.

It's as if you had a rock concert going on,

And then someone pulled the power cord.

Nothing. No sound.

No movement. No energy.

It was just clear.

In a duel as old as time,

Light has once again conquered darkness.

I don't know how long ago this thing came into our world,

But it must have been easily attracted to all the abuse

And the misery and the torture and the torment

And the just horrifying things that have happened

In this house over the years.

Well -- did -- did you get it?

I think so, ma'am.

Okay.

Oh, thank you so much.

You're welcome.

Okay, I'll show you out.

The terrifying experience forever changes

The officer's view of the world around him.

It does not fill me with any amount of comfort to know

That these things are out there.

I don't feel happy at all knowing that

Something like this could be in somebody else's house,

Causing this kind of torment.

But every once in a while,

Something lurks its nasty head up out of the gutters

And lets us know that there's an even darker place out there

That most humans would never care to tread.

Unit 53. Dropped call.

Southwest. Pool resort.

Possible drowning.

We're on our way.

Under the glow of a full moon

And halfway through their night shift,

Firefighter and seasoned paramedic ting rappa

And her partner respond to a mysterious poolside 911 call

At a large resort hotel.

This call came in from a dropped phone,

Which is usually located near a pool area

So that the life guards can just jump in the pool

And save somebody's life and not have to speak.

The phone itself will dial 911

And tell us the location of the pool.

Entering resort. Rear entrance.

Within minutes, they reach the resort

And the location where the 911 call was placed...

This can't be it.

...And make a troubling discovery.

My gps says it is.

And the pool was shut down completely due to construction.

Let's go.

The place is undergoing extensive renovations.

Where's the pool?

There's just a big old hole in the ground.

And they had fencing completely around it.

And every entrance was bolted shut.

With the area tightly secured,

Ting and her partner try to understand how a 911 call

Could have been made from inside the location.

Even though it was late in the evening

And the pool was shut down completely due to construction,

Somebody could have climbed the fence.

Somebody triggered that phone call.

Somebody is in distress.

It physically made me nervous.

It made me worry.

Can I help you?

Someone make a 911 call?

Here? No.

Is something wrong?

Think we could take a look?

Sure.

The on-duty guard reports no one has entered

The premises all evening, but to make sure,

He lets ting and her partner in to investigate.

There's nobody else that really has access to this location,

Except for maintenance, manager, security,

And the fire department.

There's no reason why any employees would be back there,

Unless they actually worked in the area.

The first thing they try to locate is the drop phone

From which the call was made.

Where's the drop phone stand?

Phone stand?

We tore everything out last week.

What you see is what you get.

The phone didn't even exist.

It had been removed during the renovation.

The phones themselves are encoded with a resort address

And location.

Meaning it's impossible the call was placed

From another location, or from another phone.

That was the mystery -- how could that call come in

With no phone there?

We did look for a caller,

Or anybody that would have made the call.

When I heard that, it definitely sent shivers down my spine.

And we found nobody.

And this was a full-moon night.

With no phone, victim, or logical explanation

As to who might have placed the call and why,

Ting and her partner get ready to report the false alarm

To dispatch,

When they receive a disturbing piece of information.

The dispatcher calls and says,

"I have something really interesting to show you."

Unit 17, this is the playback recording

Of the 911 call from the drop phone.

She plays back a recording of that call off her cellphone.

There was somebody that called in that call.

It wasn't just an anonymous phone call.

help me.

And in that recording, you could hear a little girl's voice,

Stating, "help me."

Please help me.

When I listened to the recording, I heard "help me."

Nobody heard the voice when the call came in.

Please help.

It sent chills up my spine.

It was incredible.

I couldn't believe that this was the same call that we ran on

With the mysterious phone not being there.

Concerned they may have missed something,

Or someone,

Ting and her partner check the area one more time.

Please.

We'd spotted a little girl between the ages

Of seven and nine.

And she was gone.

Disappeared.

I had never experienced

Anything this frightening in my entire life.

In florida, firefighter and paramedic

Ting rappa and her partner respond to a 911 call

Of a possible drowning at a popular resort.

But once they arrive,

They discover not only is the pool closed for construction,

The emergency phone has long been removed,

And there's no immediate sign of a victim,

Until strange noises trigger feelings of being watched...

...A feeling confirmed by the apparition of a young girl.

Please.

It was gone. Disappeared.

When dispatch later plays back the recording

Of the 911 call,

Ting and her partner hear a previously undetected voice.

help me.

Please help.

A young girl's cry for help.

I heard "help me."

Nobody heard the voice when the call came in.

Quite often, voices are imprinted in the environment,

In the type of a residual voice.

And oftentimes, people won't hear that we their ears.

But if you have an electronic recording device,

That device may pick up on the sound

That's in the environment and record

It onto the recording system.

It's believed that there's a type of electromagnetic pulse

That the sound is carried in,

So rather than a sound wave being present

That someone's ear can pick up,

This magnetic pulse will get embedded

Right into a recording device, and if played back later,

You'll hear the sound or the voice or the words

That had been embedded into the environment there.

Unit 17, a line activation at key west amusement park.

Over.

Ting and her partner are called away

To a second emergency call, next door to the resort.

It was around 2:30,

And we get a call from that same amusement park.

We responded to the 911 call

Knowing that this could be a fire.

In this case, we know that the smoke detector was attached

To one of the water rides in the park.

This was the back lot of the amusement park,

Where most guests were not allowed to be at.

It is where all the operations are housed.

When we arrive at the location, there is no smoke, no fire.

With no immediate evidence of a fire,

Ting and her partner, still shaken from the last call,

Look for the on-duty security officer

Responsible for patrolling the area.

We waited for maintenance and the security teams

To open the doors for us.

The back area of this ride is dark,

And the only thing that you could really see

Glistening off the water was the full moon that evening.

A lot of people in the spiritual community believe

That a full moon can open up psychic senses.

If you have a little bit, they open up a lot stronger.

This I believe has a lot to do with the closeness of the moon

To our planet, the magnetic fields,

And where we are in comparison to the sun.

At this point, the maintenance guy had come

To unlock the door for us.

We actually had to go to the control room,

Where the alarm panel was gonna be at.

Even though there was no fire or smoke found in the building,

We still had to investigate.

We still had to make sure that the system is up and running.

Walking to the control room, I started thinking about it

And just replaying the scene in my head again.

I couldn't get the image out of my head.

They head deeper inside, towards the electrical room,

To investigate why the alarms have gone off.

It's dark and creepy.

There's a little light in the background

So that you could see the panel,

But other than that, you get a cold feeling there.

The presence of a ghost, whether seen or not,

Can often cause these cold spots.

So if someone is in a particular part of a building

That's very warm,

And all of a sudden a spontaneous cold spot appears,

It's likely that a spirit may be present there.

Please help me.

I was pretty startled.

Help.

And the maintenance guy looked at me,

And he goes, "what's wrong?" and I said,

"oh, it's one of those stories again that you won't believe."

And the maintenance guy said this little girl

Had been spotted several times by managers,

Employees, security, walking through the building,

And near the pool area, quite often.

At that moment, I wanted to run like hell.

But keeping focused,

They finished the job by resetting the alarm,

And quickly exiting the building.

Spirits will try and communicate their presence

In any manner possible.

Sometimes it's the creaky floorboard,

Or the footsteps in an empty room,

But other times, they'll try and manipulate the environment,

And that includes triggering alarm systems.

It happened in this case.

Trying to say, to ting or anybody, hey, I'm still here.

I haven't left.

We're going into our final check outside.

Copy that. Dispatch out.

Ting and her partner move towards

The ride's water reservoir where the alarm was triggered.

We're on the back side of side, so we're in the reservoir,

Where they actually pump the water through the water ride.

The moon is shining on the water.

I go towards the water, take a look down...

...And that's when I saw the body,

Upside-down, floating in the water.

He's over six foot tall,

And he's probably 230, 240 in weight.

It's absolutely horrific to look at.

You okay?

I looked at my partner.

I pointed to him down there again to look at it.

What is it?

My partner did not see what I was seeing.

I could feel flashbacks of that person's emotion,

Of how he passed away.

And it scared the hell out of me.

Oh, god!

He was putting his emotion into my visions in my head.

The maintenance guy overheard our conversation,

And he told me that in early 2000,

While he was working, there was an incident

Where a large man actually drowned in that reservoir.

I had no idea what was going on.

I thought, had I entered the twilight zone?

Help me.

During a full moon, a mysterious 911 call

Draws firefighter and paramedic ting rappa and her partner

To a resort, where they're confronted

By a series of unexplained events,

Including seeing a young girl that keeps disappearing...

Help me.

...And crying for help.

Please help me.

When they're called to a second emergency

At an adjacent amusement park,

Ting discoveries a dead man floating in a reservoir.

More troubling, is that she's the only one who can see him.

It's absolutely horrific to look at.

When I look back down, it was gone, disappeared.

I was pretty startled.

The maintenance guy goes, "what? Tell me."

And I said, "well, I just saw a body in the reservoir."

And he goes, "you do know some guy died here 11 years ago?"

Ting is overcome with emotion out of her control.

It felt like this man was transferring

His emotion onto me,

To have the feeling of how he passed away.

If you have an entity that is consciously aware

That someone can recognize them, sense their presence,

They may try to communicate information to that person --

If they're in need of something, if they need help.

They often communicate the way that they died.

I felt isolated that I was the only person that could see this.

And I didn't feel validated.

I thought I might have been dreaming about it.

We still don't know why people see ghosts,

But in this particular case,

Ting had two sightings in the same night.

Was it the phase of the moon?

Was it something about her mental state?

Was it something about the environment?

Or a combination of many, many factors all coming together

So that she could see what she saw?

With no emergency to respond to,

Ting and her partner leave the scene to resume their shift.

But on the way out, they pass the pool area,

The location of the original emergency call.

Ting feels drawn to look for the mysterious girl

Known to haunt the area.

I believe the little girl that haunts one of the buildings

Actually picked up the phone

And made that call,

'cause her pool area was being destroyed.

One of the biggest triggers for paranormal activity

Is construction or destruction.

When the natural environment is changed,

Spirits don't seem to like it.

And they will make their displeasure known.

Ting is once again overcome with emotions

That are not her own.

And I could feel, like, flashbacks.

Please help me.

These were really strong feelings.

I had to hear a little girl's voice,

Stating, "help me."

I saw it, and then it was gone.

It sent chills up my spine.

In many cases where there is a significant emotional

Or traumatic impact on a person,

These people tend to linger around the location

Where they died sometimes.

There's something traumatic holding them there.

And either they don't realize they're dead,

Or they're not ready to move on,

Or they're stuck with the ongoing event in their mind,

And they're unable to break themselves from the location

That they're in.

Because ting is sensitive, she was able to see this entity

And release her from the location

That she was trapped in.

Dispatch? Hello?

-Go ahead. - Back lot and resort clear.

Reporting back to control.

Copy that. Dispatch out.

We went back to the station.

I didn't sleep that evening,

'cause it was playing over and over in my head.

I had never experienced anything so scary.

Any time I run on a person that has passed away

On one of my calls now, I will say, "please understand,

We have done everything we possibly can.

Please do not follow me or my crew members.

Please go visit your families.

Find the light.

Do whatever you need to do. Finish business up."

"and may you find peace."

This is just one of those experiences

That definitely validate that they are among us.