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"DON BOSCO" PHARMACY

OPEN

No, dear, there's nothing.

Did you try the pharmacy up the block?

I'll check the hospital.

Across the street
from the hospital or from the square?

No, I've checked everywhere.
My last stop is the hospital.

And down the block?
- No.

None?
- No.

There's nothing for diabetes.

OK, goodbye.

Sultamicilina tablets of 375 milligrams.

We don't have anything.
- Nothing?

And you've looked everywhere else?
- Yes, I've looked all over town.

And you haven't found any?
- I'll have to go to Valera then.

Yes, Valera.
You don't have any other choice.

Alright, thanks.

There aren't any antibiotics.
- Nowhere.

In none of the drugstores?

There are nine drugstores here.
You've tried them all?

Yes.
- Nothing?

What about Dividive or Sabana Grande?

I just went to Sabana Grande.

Did you go to Dividive?

It's all out of stock.
You can't find it anywhere.

That's for the stomach. For amoebiasis.

There isn't any Biolactin or Proflor.
- What else can I give him?

You need to consult his doctor to find out.

You can't find anything now.
People are using home remedies.

How old is he?
- One year old.

Goodness.

Thanks!
- You're welcome.

IT'S ALL GOOD

I'll put another chair here,

so two beds are on this side.

This'll be up front.

You'll sit here.

Alright?

Hi, Rebeca. How are you today?

Tired.

So did you get your treatment?

Yes, I'm tired.

Have you had a fever?
- Yes, I'm tired.

Why are you so tired?

I don't know.
- You don't know?

Tell me what I have.

I don't have your test results yet.

I'm still tired.
- But you have chubby feet.

So, let's do this:

I won't use my phone all the time,
but let's try to be together as a family.

Because if I put my phone down,

I don't want to be with you

while you're watching a movie
with that look on your face.

Baby, you need to smile. You've lost your smile.

Mildred, talk less and do more.

Try to talk less and do more.

Talk.

The press wants you to give a statement.

You can tell the truth.
You have to tell the truth.

And you have to say what's happening.

But that means risking your career
and your degree.

No one will remember you.
And after you leave,

things won't change.

I know. But it's just for a while.

You're risking your life and achieving nothing.

You're also endangering your family.
Save your skin and get out of here.

Take care of yourself
and let go of everything else.

I know everybody is abroad.

And we miss you, too.
- I miss you, too, but I have a mission here.

I don't know when,

but I need to rest. I'm exhausted.

This situation is draining me
physically and emotionally.

But I promise to take good care of myself.

I'm being very cautious in this situation.

Things aren't easy in Venezuela, right?

They're not easy.

They're not easy.

Please put your hand on your heart.

We're humans. Let's do something for Venezuela.

Our people are dying,

and you're doing absolutely nothing.

For God's sake, do something.

Venezuela needs you as well as us.

We're all Venezuelans, brothers and sisters.
We must cooperate.

It's not right for you to send violent groups
to attack peaceful demonstrations.

It's important to point out the following:

To turn...

To turn this into a political issue,

like you've been doing
for the past five months...

There's no health without medical supplies!

People are dying in our arms!

People are dying in our arms
because of your indifference!

Do you know why?
Because there was no quorum.

Because the right-wing MPs left.
That's the first point.

Keep your leg up.

As high as you can. Lift it again.

Did you guys get a raise?
- No.

Because you're earning millions of dollars,
right?

We did get a raise.
They doubled our salary from 4,500 to 9,000.

Holy shit, I can finally buy food.

What'll you do with so much money?
- I don't know.

Maybe I'll buy two kilos of flour.

A kilo of beef costs 4,800!

A kilo of beef costs 5,600?

All these flies.

This 16-year-old was a lieutenant
for a gang leader.

And one day, this little boy
killed two people from another neighborhood.

The people from that neighborhood found out.

They captured and lynched him.

The gang leader who controlled that area

went back to the neighborhood
where the boy had been killed,

and killed 20 or 30 people.

He shot them one by one.

That was December 31, 2015.
He simply killed them like this...

When the community found out
what this gang leader had done,

they came looking for him.

They lynched, stabbed and burned him.

It's the most horrible corpse I've ever seen.

He reeked of gasoline.
And black, charred black.

He was white with blue eyes,
but his features were unrecognizable.

He was charred from head to toe.

It was horrible.

The humanitarian aid shipments,
at least the ones from Spain,

are shipped door-to-door.

It's more effective.
It doesn't get confiscated at customs.

It arrives. And the shipments
need to be made in small lots to avoid problems.

At least four boxes a week
or something like that.

I went the other day. Last week.

I went on Monday.

I went to Valencia to collect
20 boxes of humanitarian aid from Spain.

But if the police catch me,
I'll be arrested for smuggling.

You know?

And that would be a very harsh sentence,
far harsher than any other.

And all I'm doing is humanitarian work.

Did you talk to the drug manufacturers?

Yes,

I have some last-minute information.

I spoke to someone from Roche on Thursday.

A plane carrying medication
had arrived the day before.

It was carrying Herceptin, Avastin and Mabthera.

Cancer medication.
- Yes, for breast cancer and lymphoma.

And Cellcept arrives today on a plane.

Listen.

I knew when I came to talk to them

that if I told them...

It's enough medication for one month.
They won't bring any more.

They decided not to.
- For one month?

But that's a joke.

That's what the government purchased. One month!

Unbelievable!
- That's what I said at the meeting.

They approved 60 million dollars.

It was split
among all the multinational manufacturers.

Each party got its part,
depending on the market and medication.

For example, Roche got 17 million dollars.

And that's one month's worth of treatment
for Roche's product range.

One month. That's it.

The whole world
knows that Venezuela is facing a health crisis.

It's not a secret,
but the government keeps denying it.

Even when all Venezuelans are experiencing it.

And the international organizations
are aware of the situation.

Any more questions?
- What about the exodus of doctors?

Excuse me?
- What about the exodus of doctors?

Well, Efraím can answer that.

The numbers published yesterday

indicate that approximately
16,000 doctors have left the country.

Unfortunately,
these professionals are now working abroad.

Most medical students are leaving the country

as soon as they graduate.

Even most of
the post-graduate students in hospitals

are planning to leave
as soon as they finish their studies.

Because unfortunately,
we only make 12 dollars a month,

which isn't enough to buy food.
Regardless of the currency exchange rate.

We earn less than minimum wage.

This goes for general,
resident and rural doctors,

even specialized doctors
have a maximum salary of 40,000 bolívares.

It's not enough to buy food.

When we advocate for people's rights,

we rarely hear doctors speak up.

Yes.
- Sometimes we feel left alone.

Yes.
- You're an exception.

Many doctors think
we'll be persecuted if we protest,

that we'll be blamed.

Because it's no one's fault.

The lack of medicine
is probably many people's fault.

But doctors are the only ones paying the price.

We're the ones looking patients in the eyes.

Hi, Rebeca. How are you feeling?
- Well.

Well? Did you get your treatment today? Yes?

Are you still tired?
- Yes.

Do you know what you have?
- Yes.

OK, don't worry.
Leukemia is a treatable disease.

It has a high survival rate
if it's diagnosed early on.

We'll do everything possible to get you well.

It's a dual treatment: First, chemotherapy
to get your bone marrow to stop working.

And then a bone marrow transplant
to restart your system.

The treatment will likely cure you.

My name is Rebeca Dos Santos.
I have acute lymphoblastic leukemia.

I can't find these medications.

If you're in a similar situation,
speak out and be part of the change.

Do your makeup nicely.

Why? Do I look ugly?
- Yes.

What's the matter?
- Your lips aren't done.

Yes, they are. I just put on lip gloss.

Lip gloss?

Yes, brown lip gloss.

And are you wearing eye shadow?

Yes, eye shadow and eyeliner.

Hello?
- Mildred, how are you, dear?

I'm well, Doctor. Eating a bite.

My dear,
I have the test results from your biopsy.

You do? Tell me.

Well, Mildred, your biopsy tested positive.

It did?

Speaking of which, you know what:

I haven't paid for the biopsy,
so I need the account number.

Mildred, did you hear what I said?

Yes, I did.
- You tested positive.

Yes, I heard you.

But listen,
give me the account number so I can transfer...

Mildred, I need you to come in
for an appointment on Friday

along with your husband and mother-in-law.

Sure, what time?

At 2:00 p.m.
Mildred, we need to start your treatment.

Yes, doctor. Fine, I'll be there.

See you then.
- Thank you so much. Love you.

Right.
- Goodbye.

Oh, my God. Sofia.

How's the treatment going?
- Well, the Femara...

I haven't stopped taking it.

But it's out of stock everywhere.
I have a bit left

from Julio, who got me a pack from an NGO.

And a lady I met on Facebook
gave me another one.

She gave it to me.
Her mother-in-law also had cancer.

She died so I got her medication.

Let me tell you something.
Someone suggested the following.

They told us to make
a database of cancer patients,

and find out which ones
were at a terminal stage.

I'm not kidding.

That way we could be
on the lookout for when a patient died

and ask their relatives for their medication.

I thought, "Wow, I don't have the heart
to do something like that."

Yes, it's horrible.
The situation is truly horrible.

What would happen if I stopped taking Femara?

What would happen if I stopped
taking it for a month or even 15 days?

Not much will happen for 15 days.

But if you stop taking it for one or two months,

there's a chance of recurrence.

Your cancer could return.

Hello.
- Hello.

Hi, how are you?

Henry!

Do you have

Losartan?
- No, it hasn't arrived.

No?
- No.

And Clopidogrel?
- Still out of it.

Still out of it?

Remember the other drug you sometimes buy?

It costs 5,600.

5,600? What about the generic one?

We're out of that too.

And I was also going to ask you for Eutirox.

Tablets of 150 milligrams.
- We don't have that either.

Not in any quantity?
- No.

We only get a few of those every other week.

Just a few.

Should I check again tomorrow?

Yes, stop by every day.

This is a donation from a company.

This is six months' worth of treatment.

All of your friends left the country.
They're doing great things.

They get paid in dollars. And in euros.

They're traveling the world
and you're stuck here.

On top of that, you could get arrested
and no one will remember what you're doing.

There are no rewards.

Venezuela's political class is useless.

Go near them and they'll infect you.

You don't have a future here, Efraím.

Finish your post-graduate studies and leave.

They could kill or kidnap you.

And not even your mom will cry
when you end up dead or in jail.

Yes, I'll attend the presentation.
Hold on a second.

Hello? Do you know
where I can find Mercaptopurina?

Hello? Yes, how many dollars?

What? Each vial costs 90?

And how do I get them here from the US?

Social networks. Please, I need this.

Carmen Alicia, share my post. Please share.

Help me. Help me. I need this. I need it.

Venezuela has the ball.
Rincón has the advantage now.

I haven't told Aaron
there's a skull next to where Arturo sleeps.

Tell him, man. Tell him.

Tell him and he'll never sleep there again,
dude.

Passes it to Alexander González. Short pass.

There's Guerra. And now Funes Mori cuts him off.

Venezuela recovers the ball.
González is moving down the right.

They say hello.

Hello? Cool.

So you feel better.

Penalty kick for Venezuela!

Good thing Josef was there,
or Romero could've gone through.

He would've gone right into the penalty box,
because Josef had turned his back.

He was waiting for the ball
and that's when the goalie intervened.

Luis Manuel Seijas. Zurdo goes against Romero.

Seijas, from Inter of
Porto Alegre, has the ball.

43 minutes.
This is a key moment. A crucial moment.

The score is Argentina, two. Venezuela, one.

Venezuela, zero. Argentina, two.

Venezuela zero. First half.

43 minutes.
Penalty kick for Venezuela. Come on, LuisMa.

Valenciano has the ball,
kicks it over to Carrera.

Seijas is ready and fully focused.

I'm lost. I don't see you.

I'm here on the corner.
- OK, perfect.

Free kick for Venezuela from midfield.

Alexander runs across the formation.
Kicks the ball over to Guerra.

Passes it to Tomás Rincón.
Banega approaches.

Moves to the center.
Header by Augusto Fernandez.

It bounces back to Figuera. He gets the ball
rolling again with Wilker Angel.

He's alone in the midfield.

Mascherano is back tackling him.
Kicks the ball.

Argentina now has the ball.
Neck to neck with Hernandez. Unbelievable.

Goal for Argentina.

Goal for Argentina.
An unbelievable mistake.

Tell me who donated these.

A friend of mine who's a pediatric oncologist.

Because my husband...

Alright.

My husband was undergoing treatment.

And how is he?

Not very well.

He died six weeks ago.

But his condition was more serious
and advanced when we found out.

There.

There you go.
- Thank you.

You're welcome.
I have other medicine. Want to have a look?

Sure.

Let's see.

I'm glad you're leaving.

I'm happy for you. I believe in you.

You'll do great. You'll be successful

in whatever you do.
I'm very proud of what you've achieved here.

You're the only person I know
who works at home and gets paid in dollars.

Just like that. You know?

I'm so proud of what you've done.

You'll do great.

You'll do great. I'm sure of that.

You're going to settle in quickly.

And things are going to improve.

Give me the red jacket
in the Adidas bag.

I can't find it.

Where's the Adidas bag?

There it is.

Take it out.

Come on, here!

She has acute lymphoblastic leukemia
and is feeling drowsy.

Please call my doctor.
- I'm on it.

I know you've been with me
since I first got sick.

You're my mother. It should be that way
and I thank you from the bottom of my heart.

But please help me.

I'm sorry.

I'm sorry. We'll work on that.

I'll be more of a mother to you.

I'll be a mother before anything else.

Then I'll be your friend, manager or whatever.

The dude didn't even wash his backpack.
He's still got candy wrappers in there.

And some stones.

Hey, don't you want to put it in there?

No, it could get damaged there.

Let's talk later.

Take care.

I love you.

I love you, too.

Be careful.

You'll do great. Bye.

I'll write you on Facebook.
- Sure.

Alright, brother.

Bye.

HUMANITARIAN CRISIS

You're the ones that have politicized
health in Mérida and in Venezuela.

The doctors are on a hunger strike

to demand supplies for the University Hospital.

I don't know where you were born,

but many of us were born in that same hospital,

where 80 newborns have recently died

due to lack of medical supplies.

I WANT TO BE CURED. PEACE. HEALTH.

Millions of children will continue to die,

like they've done under previous governments.

There are millions of people that would be blind
if it weren't for Chávez and his missions.

He provided healthcare
for millions of Venezuelans

that were neglected
during all the years you were in power.

Stop the demagoguery and cheap politics.
Let's have a serious discussion.

We know there are people
who want to have a serious discussion.

If most of you prefer to disagree
or waste your time

in these sessions that you know are void anyway,
then go on with your show.

But don't waste our time. We want
to work for our country. That's our proposal.

No more shows. No more insults.
No more cheap politics.

Come see your show!
Come see the show you're talking about! Come!

Millions of Venezuelans
have healthcare for the first time.

Because you always neglected them.
And thanks to Cuba...

Hello?
- Mom, give me your blessing.

God bless you.
- I'm listening.

How are you? How do you feel?

Everything's fine, Mom.

We received the papers for our residency.

This is only the first stage.
- The first stage?

This was a three-month process.

Good.
- And it only took two weeks.

How many stages are there? Two?

There are three stages.

The entire process takes one year.

But it might take less
because we already completed the first stage.

Maybe I can see you earlier than expected.

God willing. Congratulations.
Let's hope everything turns out well.

Keep working on the residency.

Because who knows
when things will change here.

Amen, Mom.

God willing everything will turn out OK.

... your purchase could be free.

There are more than 5000 award tickets.

You'll win, that's why we're doing it.

Banesco Bank is with you.

It goes far beyond the medicine problem.
It's a complicated issue.

We need to address this crisis right away.
We don't have a choice.

The government
knows they're not capable of solving this.

The donations we receive from NGOs

aren't enough.
They're enough for a couple of emergencies.

We require a better solution.

We're very scared
of what could happen next year.

Because it's serious. A lot of people are dying.

Two days ago,
a boy who was on dialysis passed away.

He was stable but on dialysis.

He got pneumonia
and died due to lack of medication.

And the numbers keep adding up.

Every day.
- You hear this kind of story every day.

Ultimately...

Concerning social networks, Twitter has become
the place to look for medicine.

Everyone's trying to find medicine
and is helping each other.

There's a great sense
of solidarity in the country,

because we're all suffering.

Hi, how's everybody?

I hope your day
was much better than mine.

I went to get my medication today.

As many of you know,
I'm still on chemotherapy.

Now I go once a week.
I used to go twice a week.

I was looking for a medication
called Metrotexate.

I also asked for the pills
I have to take every day.

At the NGO they told me
they didn't have any.

I went to
a government pharmacy.

At the pharmacy
they said they did have it,

but they were only
giving it to minors.

I said,

"I'm 20. Can you
make an exception?"

They said no.

Wow.

I don't know.
I'm speechless.

Take a deep, deep breath.

Try not to move.

It's not that easy, OK?
- OK.

Breathe.

Done.
- Already?

Yes, it's quick.
- Easy now. Easy.

In that direction.

Start it up.

I think we'll store
no more than 70 boxes of medicine here.

And they won't stay for long.
We have to rotate them.

We'll only store them here temporarily.

We might come to catalog the medicine
or remove a few boxes

and take them to her home or back to the NGO.

We'll take them to the "pharmacy of solidarity,"
which we've now created at our NGO.

Feliciano prepared a space for all the medicine,

because people call us...
- I know how it works.

They called him.
- OK.

Yes, I understand.

We were helping Tommy redirect...

Hold on, I'm expecting a call
from someone who needs insulin.

Go ahead, no worries.

Hello?

You can give me the details later.
I'll call you right back.

OK, then. Bye.

My dad just tested positive for prostate cancer.

I just got the news.
- Wow.

And he can't get a bone scan here.
- Sure.

You know?
This is how the health issue affects us.

I also have a sick relative
and we're trying to get him an MRI.

They gave him two to three months to...

Send me a text with instructions.

I have to check with my contacts
and see what we can get.

That's the drama.

You can't get sick.

This one too?
- No. It's open so leave it there, thanks.

It's raining.

Go. One, two, three!

I'll get the door.

Coming.

I'll never send a container
on behalf of any NGO again.

No matter who asks.

They're watching him.
- We're being persecuted.

I was able to get that container.

But so many people
wanted to chop my head off for this.

The container had been seized, just so you know.

That container arrived two weeks ago.
- It's been a tragedy from the beginning...

I've been fighting and bribing these people.

Because contacts will only get me so far.

And it's always the same story.

"Pay me this much."
"But I already paid you."

"No, now it's this much."

Is he from Maracaibo?

But why is this happening?

Because it's being shipped
from some goddamned Venezuelan NGO in Madrid.

Those fuckers.

And where's it being shipped to?
To some other NGO.

There you have it.
That's not happening to me again.

From now on, the packages
will be shipped directly to individuals.

That's how we'll do it now.
- Thank God that nightmare is over.

Dude, it was insane.
I couldn't sleep for three days.

I was so anxious
to get that container out of there.

Efraím, Efraím.

The press wants you
to testify against you know who.

You know what could happen to you if you do.

You know, right?

You could be arrested.
You could lose your license.

You could be locked up in "the tomb."

You've heard about that place.

But that doesn't stop you and you're penniless.

And if you don't finish
your post-graduate degree

it's over for you. You'll end up alone.

No one loves you. You're a nobody.

You're a nobody here or anywhere else.

You're here and all of your friends are abroad,
having a good time.

They're thriving and you're here.

Hear me?

You already failed in your marriage. And why?

Only you know.

If you die, not even your mom will cry.

That scares me.

I'm fear itself and that scares me.

That's terrifying.

But you go on.

You go on, and on, and on.

Carlos, having to close the pharmacy

hurts so much because...

I mean,

it's my profession.

I hate to see it ending this way,

but I have to do it.

If I don't,

I'll go bankrupt.

What can I do?

I'd rather rent the space to someone.

It'd be best to rent it.

What else can we...? It hurts because
I don't know how much longer I have to live.

And how? All I've ever known was the pharmacy.

All I have
came from working hard in the pharmacy.

So it hurts but...

I'll have to get used to it.

We'll have to figure something out.

I've worked for so many years,
ever since we opened.

And all we have is because of it.

I don't know.

I feel so powerless.

And this is keeping me
from achieving my goals.

I feel hopeless. What am I supposed to do?

I don't have a choice,
I'm being forced to close it.

There's nothing I can do about it.

I'm pretty much bankrupt.

How can I continue?

I used to stock the entire pharmacy
with 100,000 bolivares. And now?

I spend 100,000 on a single order.

We're always out of stock
and that's the saddest part.

All day I say, "We don't have that.
We don't have that." What can we do?

Let's see how long we can keep this up.
We can't go on like this.

Going up and down all day, "We're out of that,
we're out of that." What's the point?

We'll see if we can live off the rent.
We don't even have a pension.

Our pension was denied.

Our daughter left. It's just the two of us now.

We'll see...

If we want political asylum,
I know a Venezuelan nephrologist in Miami.

He even saw Aylin when she was little.
I don't know.

So Canada isn't an option?

I don't know about Canada.
Aylin would go there.

Well, it's an option.
I just don't like the weather.

You'll only feel the weather in the streets.
Not in your office or at home.

It's a gray country.
- Not even on the bus.

It's cold for several months.

I don't know.

Well, I'm hoping God will give me a sign.

Remember what I told you, son.

Make a decision with your wife.

And put yourself in God's hands.

Ask the Holy Spirit to guide you.

And don't worry about me.

Go right ahead.

You need to do something and I mean it.

I've told you many times:
You have to analyze yourself.

What about you?
- I do it every day.

What about you? Do you know
how much time I've wasted thinking about you?

Excuse me?

The time I've wasted thinking about you.
Waiting for Juan Carlos.

Thirty years ago,
when Venezuela was a different country,

any professional your age
had already bought a brand-new car.

And had already bought an apartment

or at least made the down payment.

Every thirty-year-old professional
with five years of experience like you,

already had his life planned

and was heading for guaranteed success.

That's why we can't accept
what's happening to this country.

The Gospel says,

"When Jesus arrived,

he healed many sick people."

He cured whom?
- Many sick people.

What's their problem?

Their health.

Sickness.

It's terrible to be sick.

Since you've been by my side

the ground I walk on seems softer

Since you've been by my side,

even the darkest night has light

I feel that life isn't so hard anymore

It all started that day
with the hope of living my life

Struggling with the news
everybody thought would kill me

But it didn't, because I have faith

With my hands on my skin

Fighting every day

I won't be defeated

I won't be afraid and I'll sing to life

Just live, every day is special

A smile is the best medicine

Just live, you have so much more to give

The promise has been made,
you just have to keep it

Wait. Let's...

Lower. Keep it lower.

You need to lower it.

Now we have to tilt it again.

Tilt it.

Wait.

You have to let it fall because it doesn't fit.

Hold it straight, not from the side!

You have to grab the center.
- Move, move.

God damn it!
You're not the one carrying the weight!

Move.

Can't you see you have to grab it in the middle?

Like we always do.

If things got so bad that they wouldn't
let me leave, not even with my license,

I think I'd fuck off sooner.

I don't care if I have to swim out of here.

Like the Cuban rafters?

That's right.
I'd go to Trinidad and Tobago on a raft.

I can leave from Delta Amacuro.

But if you don't have your degree...

I'm going as a refugee.
I'll do whatever job I can find.

I'll work as a fireman or paramedic
but I can't stay here any longer.

I'll get killed.

That way.

CLOSED

Wait for me.

THIS MOVIE WAS SHOT IN VENEZUELA
BETWEEN MAY 2016 AND AUGUST 2017

I'm sweating more than last time.

"BELIEVE NOTHING UNTIL IT'S OFFICIALLY DENIED."
ANONYMOUS

Subtitles: Way Film Translation,
Matthew Way