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www.titlovi.com
Pierre Cordeau.
I've been working for the Joyal Glass Shop for eight years.
I'm the union representative.
Some will say I'm lazy and rotten. But still, I'm doing really well.
Since the video poker arrived,
it seems I'm a little less lucky.
Stealing our stuff, you piece of shit?
Stop! Can't you see it's Pierre? Let him go!
Fuckin' dirty sewers' rat.
Fucking Christ!
- Let him go! - Call the police.
You don't come back here,
otherwise, the next time you see your teeth, will be when you shit them.
Yes!
Dad, stop! The police is coming!
We'll tie his hands.
Fucking blood sucker!
I was just protecting my shop.
You can't take the law into your own hands.
But we didn't. We called the police.
I mean, before we arrived.
We were just doing the inventory, quietly, and he breaks in! I was scared!
He came at me, menacing. I only defended myself!
Right, guys?
Yeah.
- You didn't want to fight? - Well, no.
Say you're at home, a robber breaks into your house, comes at you, what do you do?
I understand.
That's it. I took a stick and I defended myself.
Okay. That's self-defense.
As you say.
THE GLASS HOUSE
You got home late, didn't you?
You had a client?
I was at the shop.
- Any issues? - No.
- Going somewhere? - Should I take my car?
For?
I'm starting today at the shop.
- Oh yeah. It's today. - Yeah.
Let's go together.
Okay.
I feel stressed. I haven't worked for 25 years.
You can still change your mind.
No, it's just that it's been a long time.
It will be alright. Jos�e will tell you what to do.
You'll see that working isn't fun at all.
You're better off at home.
There's still time to change your mind.
JOYAL GLASS SHOP
- Good morning, Mr. Joyal. - Chantal.
- Morning, Mrs. Joyal. - Morning.
- Have a nice day! - Thank you!
- Good morning. - Good morning, Mr. Joyal.
- Morning. - Morning, Mrs. Joyal.
Good morning.
- Morning. - Morning, how are you?
Good, as always. Mr. Joyal, I would like to talk to you for a minute.
Yes, Jos�e will explain your tasks to you.
It's great, because things were piling up.
Exactly. Please get yourself seated, we will look at this together.
Okay.
The union central called. What happened last night?
We were burglarized.
Why is Pierre at the hospital?
It was him who was stealing stuff.
But it was total self-defense.
- Diane! - Yes!
Langlois stopped ordering again.
With Philippe, we had hired some guys for this job
but we pay them to clean up. We can't do that again.
I don't understand.
I'll look into it.
Langlois has to order from us.
Otherwise, you could find another client to replace him.
Clients are few and far between.
We need a client. Otherwise, what will we do?
I don't know, Vincent.
I don't know what to do anymore. I don't have any solution.
That's it.
Okay.
Don't worry, Dad.
I'll make a business plan for the next three months
and make sure we lose as little money as possible. It'll be alright.
Thank you, Vincent.
- Can you tell Alain to come see me? - Sure.
I dry my flowers in the microwave.
No need to wait three weeks. I can make a bouquet the same day.
I can't wait for microwave blow-dryers.
- You know, for my hair. - I admit�
Aren't you afraid it might affect your brain?
Uncle? My father wants to see you.
Me?
Yes.
You left the house of a client without telling him?
Yes, in a way�
Alain, don't do that! Have you thought about the company's image?
The client comes back into his kitchen, and you aren't there anymore.
He had an offer at half price.
I panicked. It was impossible to sell.
- It was impossible? - Yes.
- Impossible? - Yes.
I sold it to him over the phone!
I told him you were sick and had gone to the hospital.
He's waiting. Now, go sign the contract.
Come on! We charged double!
For a better product! Not for some crap he's going to replace in six months!
The best, at the best price!
Convince yourself of it, and you'll sell.
- I'll try. - Stop trying, and succeed!
- Okay. - Go for it.
But that means I'm going to see him again?
Will he think I'm still sick?
Okay.
Langlois Aluminum, how can I help you?
Hello. Can I speak to Jean? It's Andr� Joyal.
Mr. Langlois is not available.
It's urgent, I need to talk to him.
Yes, but he won't be available.
What's going on, Maryse? I need to talk to him.
He says to tell you he won't be available anymore.
Have a nice day, Mr. Joyal.
Oh, boy�
- Yes. - Can anyone be called�
Diane Joyal! In my office!
Have you talked to Sylvie?
- Did you talk to Sylvie? - Yes.
Fuck.
I went to lunch with her, she was crying, saying, "My poor dear!"
It might put you in trouble, but I couldn't live with the lie.
- No? - No!
Do you know what I can't live with? My shop closing.
The employees will be out of a job, including both our children.
If your company survives
because of the cancer you invented for me, there's a problem.
Okay, well�
Langlois will not order from us again�
I'm not worried. You'll find a solution.
I'm starting to run out of solutions.
I'm tired of carrying everyone else's problems on my shoulders.
I'm tired, Diane.
I dream of a place where I'm alone and where no one would bother me.
JOYAL GLASS SHOP
Okay, dear Gaston. Let's close another one.
Hello!
Mrs. H�tu! Gaston Veilleux, from Joyal Glass Shop.
Come in.
I would put a mirror on the ceiling, as big as the bed.
Okay, I'll get the measurements.
Okay, so�
It will be nice to see what goes on in the bed.
If something fun happens in this bed, it would be fun to see it.
What goes on here is never boring.
I'll take your word for it. I would love to be a fly on the wall.
Okay�
CITY HALL LAVAL
A. GUIMONT DEPUTY MAYOR, POLITICAL AIDE
Hello.
I'm here to see Mr. Guimont.
Okay. Whom do I announce?
Andr� Joyal, from Joyal Glass Shop.
Please take a seat.
Want something to drink?
No, thank you, not while on duty.
Who would know?
There's only the two of us.
Okay.
You are a naughty one, you.
Yes�
I should be put back in my place.
Yeah?
If a client makes sexual proposals, the salesman never accepts.
But, Gaston is Gaston.
- You like that? - Yeah!
- Will you take the mirror? - Yes!
- You'll take it, you naughty girl? - Yes!
To whom do I make it out to?
Francine!
Okay, good!
Joyal wants to meet you.
Looks like he finally understands how to run a business.
I'll ask him the baseline amount.
After that, it'll be 3% on every contract?
I'll go get him downstairs.
All right.
Mr. Joyal?
- Hello! - Hello.
Please come with me.
You coming, Mr. Joyal?
Yes, I�
Can I use the bathroom.
No problem.
A man must take a leak, sometimes.
It's right there.
Pierre Cordeau didn't steal anything.
What was he doing at night, in the plant?
He says he was sure he had left the lift truck on.
Okay�
So that's why he left the door unlocked?
He knew he would forget the lift truck?
He took a chance.
Would you prefer we meet with a judge?
The union will back him, anyway.
You'll look bad.
Hey!
For his leave, we offer a month of salary
and the payment for his vacation. That's something!
No.
You are lucky he's not pressing charges.
As soon as he can walk again, he's back.
That's not a good idea.
It's the collective agreement, you have no choice.
You don't know my father.
Who gives a fuck for your father? He's as rotten as the others.
We are happy you're dealing with the city.
It's not for lack of trying�
but probably I didn't try the right way.
What amount are we talking about?
What range? Upstairs of $10,000? $20,000?
- Upstairs of $20,000. - All right.
This afternoon, we'll order something.
After that, we'll take 3% of all contracts, cash.
That's not a very big profit margin.
If I give 3% on each contract, there won't be much left for me.
Simply charge us 3% more. All of our contractors do that.
And the citizens pay it with their taxes?
You think they are happy?
The mayor got reelected for a fourth mandate.
I think the citizens are very happy.
Mr. Joyal, it's been a pleasure.
Mr. Guimont.
Have a nice day!
Andr� Joyal?
- Raymonde? - Exactly!
It's a pleasure, Raymonde.
So, that's it.
All included: stove, fridge, heating, even the phone line.
The number is on it.
That's perfect. I'll take it.
You're taking it?
A young couple came to visit it, yesterday.
If their credit is good� They were there first.
It's a question of principle.
If I pay in advance, can we settle this?
It's one month in advance, whether it's you or them.
I have to wait and see if things work out with the others.
If I pay for the whole year, can we settle this?
What do you mean?
It's $400 a month.
If I give you $4,800 cash, can we settle this?
Come on! You don't have that sum on you�
When I think about it, that young couple, they didn't look clean.
I'm sure their credit isn't good.
Of course it isn't.
So� Welcome home!
- Thank you. - Congratulations!
I do the groceries for my girlfriend, and it's never okay.
An orange? It's not ripe. Avocados? Too hard or too soft.
"Buy more toothpaste, there is none left." I told her no. Impossible.
Toothpaste, there is always some left. It comes out indefinitely.
You bend it a little, some comes out. You roll it,
more comes out! Thank you, Montreal! It was a pleasure.
The last one was good.
I'd like to make a living out of it.
- Out of what? - Comedy.
- What? - Yes.
A very good idea!
Are you being sarcastic? I'm serious.
No! You are super funny. I believe in you.
You're the funniest guy I've ever met. It's true.
I don't know if I'd make good grocery jokes like him.
- He's good. - He's very good.
What more can we say about groceries?
Steinberg! Oh, yeah, Steinberg!
It would catch on. It would totally catch on.
Yeah, but�
I'd have to leave the glass shop.
There's a comedy school,
they take 12 people per year.
But even if I wasn't chosen, that's what I'd do,
through another way.
To leave the glass shop, it's a big move.
You could start out in bars, and you can see from there.
I believe in this. You have to do this, you got everything for that.
Dad would freak out.
He'll freak out.
But at your first show, I'll be in first row.
Thanks.
- Cheers! - Cheers!
- Hey! - Hey!
- Langlois completely stopped ordering. - Yes.
Since it's quieter in the shop,
would you like to be a salesman?
- Salesman? - Yes, you'd be good.
I don't know�
Yes, it could be fun to be on the road.
You have a bit of time off,
go buy yourself two nice suits at A. Gold & Sons. They're two-for-one.
After that, we'll go meet your first client.
Come on, big guy!
While we wait for business to pick up, we have to increase the sales.
Philippe is a salesman, and we need another guy.
Yes, I had thought about it. It's in the plan.
I got the resume of a salesman that sounds very promising.
If you want, I'll call him for an interview?
Go! Congratulations, Vincent! That's what I mean by finding solutions.
- Hello. - Hello.
I need some glass for a table that's 21.5 by 39 inches.
- 21.5 by 39� - Yes.
We recommend six millimeters, like this.
- Is that okay? - It's all right.
- So, that's 22 by 40, so 880. - Yep.
That makes 6.1 foot.
The 6.1 is at�
Perfect, $7.23.
This makes $44.10.
A total of $50.26, with taxes.
Yes� Can I pay by credit card?
- We'll make it work. - Here.
Mastercard, can I help you?
Hello, it's for an authorization.
The number of the card?
Yes. It's 2598 4722 1034 7851.
Expiration date?
Nine, '96.
One moment please.
It's usually pretty fast.
With the hands free, it doesn't feel like waiting anymore.
- Very modern. - Yes.
The authorization number is�
I'm listening.
T as in Th�rese, B as in Benoit, two, seven, nine, three, six,
G as in Gilles, seven, three, L as in Lise, nine.
Let me repeat that. T as in Th�rese, B as in Benoit,
two, seven, nine, three, six, G as Gilles, seven, three, L as Lise, nine.
That's it.
Thank you, have a nice day.
Thank you, you too.
Phew! It went through!
You always have to call for an authorization?
Over $50, we have to.
I would like to have a magic wand, I'd tap the card
everything is done. But it doesn't exist.
By Jove, no. We won't see that during our lifetime.
That's for sure.
Excellent.
I'll take your signature here.
Absolutely.
Here.
We'll call you when it's ready.
Thank you! Very efficient and fast! I appreciate that!
Thank you! Have a nice day!
Have a nice day, too!
Congratulations, Chantal! You did good. Everything is on a roll.
Vincent bid on a project to computerize the price list.
Link it to a printer,
no need to write the bill anymore.
It would be faster, right?
I don't believe in computing.
It works fine as it is. Computers break all the time.
My friend bought a computer, and now, she has bladder cancer.
I'm not saying that's it, but�
Mr. Joyal, when it comes to it, the future has its limits.
He's a good boy, Vincent, but he thinks too much.
- How's it going with Diane? - Okay.
With the decrease in orders, I had to lay Julie off.
It's weird to have hired Diane when we're laying people off.
It's only temporary. Diane won't stay.
- And the guy from the union� - I don't want to know.
Vincent is waiting for your permission to digitize the office.
The time is ripe. It would help us become profitable.
The girls in the office aren't sure about it.
Why change something that works well?
Vincent says it'll pay itself off within two years.
I'm not so sure.
This guy, he's a Wayne Gretzky.
He fixes everything.
He increased production, lowered costs, improved customer service�
I know he's good, but it's too soon. It's not the right time for this.
Okay.
About Vincent,
I think he's in love.
- Yeah? - Yeah.
He didn't say anything.
A Caroline.
Mr. Boniface is here. Should I bring him in?
He's a fast trigger.
My boy, do you have a girlfriend?
Maybe I do.
- Hello, Mr. Joyal. - Hello, Mr. Boniface.
- Pleased to meet you. - Same.
Good.
- Been salesman for ten years. - Yes.
- Nice resume, impressive. - Thank you.
When you bid, is it important to ask for the order?
It's not important, it's essential.
I would never leave a client's house
without asking for the order. Usually, twice.
If things slowed down, and there were no calls for a day or two,
what would you do?
There is always something to do in sales.
Do you have a client database?
Yes, we have that.
I'd call clients to rate their satisfaction,
and I'd offer new products.
It gets a 20% positive response, in my experience.
Okay.
And you�
You're Black?
Apparently.
Listen, you're a very good candidate, Vincent will let you know.
- Thank you. - Thank you.
Thank you.
- Mr. Boniface. - Mr. Joyal.
- Vincent, I'll be hearing from you. - Yes.
- Have a nice day. - Have a nice day.
Can you walk him to the door?
- He's perfect! - Yeah�
You won't like what I'm going to say.
A Black man� It's bad for the company's image. Clients won't like it.
I'm not racist, but some clients�
Why are you doing this? He's perfect. You saw him. We need him, and you know it.
I know the clients. We're going to loose sales.
Our competition, do they have Black salesmen?
No, and there's a reason.
We'll have one, and that's how things change.
And it's going to change here? At the Joyal Glass Shop?
And why not? It has to start somewhere. It's not the 1960s anymore.
You have good ideas, but I think university went to your head.
As if good ideas could be bad--
You can't seem to benefit from other people's experience!
It's just like computers. You're always talking about that!
We'll do that someday, but not now!
Put on your lead shoes and come back to earth!
You are so narrow-minded.
At first, I wasn't sure of when I would make my move.
Once I entered the room, no hesitation, I fucked her.
Aren't you afraid your wife is going to find out?
How could she find out?
I washed myself before I left.
Ah, in that case, if you washed yourself�
Hello?
It's Jos�e. We have a problem.
The director of PRG wants to talk to you. The payment is 30 days late.
He's putting a lot of pressure.
Tell Vincent to call him and stall him.
Vincent is gone to the cottage with Charles and Luc.
I'll call him tomorrow and take care of it.
- Okay, I guess. - Goodbye.
- So, let's see how you fare, son. - Yeah.
Never forget to ask for the order.
Yes, I know.
- Once the order is asked, just shut up. - I shut up.
Wait for him to talk. And if he doesn't talk for five minutes?
Whip out a book and start reading.
So, you're a policeman. That's quite a job you got. Congratulations.
Thank you. It'll be 25 years next year. I'm retiring.
Oh, so lucky!
My niece, his cousin, is in police school.
- Yes. - Women? More and more are getting in.
Not sure it's the best type of partner to have, but I won't be there anymore.
My opinion exactly.
If you get a call about big guys who want to fight,
the girl is really cute with her ponytail, but�
She's not going to be useful when the blows start raining.
But they are good with the paperwork.
What Isabelle was telling me is that they use more of a psychological approach
and discussion in conflict resolution instead of confrontation.
That's what she was saying.
Next year, it'll be our 25th year too.
It's the next generation: him and his brother.
Okay! The windows, the patio door,
with installation and taxes, it'll be $4,200.
Okay.
Really?
Yes. But opening up the wall, it's a whole day's job�
You want the back of the house to be all glass?
Yes, it's important for us.
Okay. I'll order the white ones?
Listen, I'll think about it, and I'll give you a call. I want to wait.
I understand, it's a lot of money.
What's your hesitation?
It's a lot of money, I want to be sure it'll be done right.
I can guarantee you're at the right place.
I know. My front neighbor is really satisfied.
Okay!
So while I'm here, we place the order, like we did for your neighbor?
I'm not ready to place the order,
but leave this here, and I'll call you.
All right, okay. I'll leave this here,
and if you have any question, you can call me.
Mr. Richer, here's to hoping we'll have the chance to do business with you.
- Thank you. - Thank you.
Before we go, can we take the measurements of the patio door?
When you place the order, I'll already have the measurements.
- Yes. - All right!
It'll only take a minute.
- Claude would do that? - Yes.
Claude is our best guy. There is no problem he can't find a solution to.
Been with us for 25 years. But he's really busy, these days�
Listen, I'll place the order. It'll be one good thing done.
Yes? Let's do it.
I had taken the measurements down.
- I think so. - Yes, you had.
All that's left to do is to sign.
In a minute, we'll be gone.
- Okay, alrighty. - Where it says "Sign here".
Let us do that for you.
Congratulations, son! Measure something you had already measured! Good thinking.
That's pretty good, right?
We have the best product at the best price.
I can't help it, it's a favor to the client.
- That's so true. - I'm a good person.
- Can I play some music? - Certainly.
I'll drop you off at the glass shop, I'm meeting a client.
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