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THIS SERIES IS LOOSELY BASED ON THE LIFE OF MARTIN MATTE.
THE CHARACTERS AND THEIR STORIES HAVE BEEN MUCH ROMANTICIZED AND INVENTED.
Andr� Joyal, president of Joyal Glass Shop.
I really made it in the business.
My company is a great success.
I can afford luxury items. I have a nice family.
But I am basically unhappy.
QUEBEC SEPARATION? NO!
I worked myself into the ground to build a business I could pass on to my sons.
To achieve this, I had to become the best salesman in town.
It's okay, but I'd like to talk about it with my wife, first.
Do you think your wife will agree to buy this product?
Yeah, surely.
Then, since I'm already here, I'll use this opportunity to place the order.
Sure, yeah.
How much do you value your peace of mind?
You say you were robbed.
Going to bed at night,
knowing that no one can get in the house, how much do you value that?
- Sure, yeah. Monique. - To whom do I make it out to?
If prices were the same, who would you choose?
Well, you.
You know, they'll be in place for at least 30 years.
So, $1,000 over 30 years, what is that? Let's do the math.
You see? It comes down to $33 per year,
which comes down to $2.75 per month,
or 9 cents per day.
Getting the best product on the market, is it worth $0.09 per day?
Looking at it this way, it's not expensive.
So, I order them in white?
Sure.
JOYAL GLASS SHOP
- Good morning, Mr. Joyal. - Good morning, Chantal.
INSECT SCREENS REPAIR
Good morning, Mr. Joyal!
- Good morning, Mr. Joyal. - Morning.
$32.20.
Okay, works for me.
Jos�e C�t�. Secretary.
Thirty years from now, I'll be called an HR director.
I'm Mr. Joyal's assistant.
I hire new employees, I manage the schedule, I solve problems.
When I'm tensed in the afternoon, I go masturbate in the restroom.
Of course, I wash my hands afterwards.
THE GLASS HOUSE
- Good morning. - Morning, Jos�e.
So, you have the meeting with the salesmen, at 9:00.
In five minutes, really.
Sales went down again last month.
At noon, you're having lunch with Julie Dutil.
Who's that, again?
She's the Yellow Pages saleswoman.
She wants to sell you a full page, instead of 3/4.
- No, she's going over the top. Cancel. - Okay.
And, I know you never go, but,
Thursday is the mayor's golf tournament.
It would be good for business if you showed up, for once.
I'll consider it.
Okay. Please tell me, so I can confirm your presence.
Good. Oh, Jos�e?
Yes.
I considered it.
I won't go.
JOYAL GLASS SHOP SINCE 1971
My name is Alain,
separated,
single now.
I've been working for Joyal Glass Shop for four years.
I'm not the best salesman, if you know what I mean.
Sometimes, I have a hard time closing my sales.
But other times, it's even worse.
Yeah.
Hey.
Gaston Veilleux, salesman.
In fact, I should say first salesman.
Married, three children, fisherman, working at Joyal for 16 years.
Gaston, you almost reached your goal.
Fortunately, you made a sale to Mr. Dupuis, yesterday.
Yes, fucking procrastinator. I'd been chasing him for six weeks.
I told him, "It's the last day of promotion. Tomorrow, prices go up."
There's a promotion?
- No, but he doesn't know that. - Gaston�
But, well done.
Alain, Alain, Alain�
How do I say this?
- It didn't go well. - Yeah, right, it didn't.
That's right, it was tough last month
for many� many different reasons.
What will you do to make things less tough next month?
Well, I'll try to�
to sell more.
And what will you do to sell more?
Well, I'll try to�
Yeah, I'll try to�
to sell more.
That being said, we can't sell every time.
No, we know that, Alain, but it would be nice to sell more.
The call for the windows, in Duvernay? Did it work?
No, no, that's what I mean, no.
I really explained everything well,
but they never called back.
Okay, and did you ask for the order?
Well, no, no. It's� What I did is I left them my card with the bid on it
and I told them, "You'll call me back when you're ready."
- Alain? - Yeah.
I ask you, no,
I demand from you that you ask for the order, at least once.
"To whom do I make the order out to? "Do I order the white ones?"
- If you don't ask, you have no chance. - That's so true.
Ask for it once, 50% positive response. Five times, 97%.
I'm not asking you to ask five times, but ask at least once.
I understand, yeah.
- What's the best part of sales? - To close.
The� the road?
Being on the road.
THIRD SALESMAN NONSPEAKING ROLE
Okay, sales have been going down for the past three months, it has to stop.
Gaston sold six calls over ten, this month.
Alain, one. No, not true! That was last month.
This month, zero.
I know, I know.
It's� It's just that even if I had asked for the order,
it doesn't mean I would have gotten it.
We can't sell them all.
Alain� fuck!
- I never want to hear this again! Okay? - Okay.
It angers me and makes me want to use violence against you.
Look, it's okay.
When's your next customer?
At 10:30, a steel door.
- Will you ask for the order? - Sure, I will.
Great. We'll go together, Alain.
Between the two of us, we'll close.
Have a nice day, gentlemen. Don't forget to aim for perfection.
If you miss it, you'll at least reach excellency.
Don't touch my stamps, Alain.
Fuck, Mr. Joyal wants to come with me to see a customer.
That's just not done.
- Can you tell him that? - Well, no.
As if I wasn't able to sell.
Well, you're not able to sell.
It's just a rough patch I'm going through.
I might make some mistakes and he'll figure it out then.
I think he already knows you're making mistakes, Alain.
Mr. Joyal is the best salesman in Greater Laval.
- Don't you think I know? - Greater Laval, it's pretty big.
Why don't you take this opportunity to listen to his advice?
What could you do to make sure things go smoothly and you're happy with yourself?
I could tell him I don't feel too well.
I'll tell him I'm postponing the visit, so he won't come.
Go back to your desk.
Joyal Glass Shop, how can I help you?
- Hey, Dad! - Hi, son.
No, it's the right size, it's good.
Philippe Joyal, boss's son,
administration graduate, ambitious, love to have fun.
My only issue is�
I feel like I'm a woman trapped inside a man's body.
It's a joke.
I let people believe things like that, just so they'll laugh.
I don't feel I'm at the right place, here,
but I try not to ask myself too many questions,
and to continue to believe I'm happy.
What are those boxes, over there?
They're tiles.
Their price is going up next month, so I ordered more.
Wouldn't it be better to put them on the top shelf, so they'd fit?
Yes, yes.
When you do something, ask yourself, "Did I do my best?"
You'll save on tiles for months to come, good for business.
And good for you, congratulations, but it's no reason to botch the job.
Don't forget to aim for perfection.
If you miss it,
you'll reach excellency.
If you always use the same saying, you get on people's nerves.
- Hey, Philippe. - Yeah.
The next load of glass is scheduled for tomorrow?
No. No, haven't you heard?
PRG went bankrupt, the next load isn't coming.
What? What are we going to do?
We won't have any glass next month, so my father wants to close the shop.
- Are you� - The load is scheduled for 8:00 am.
Fuck, you're stupid!
Did you watch La Petite Vie, yesterday? It was so funny.
No, I never watch that. It's too stupid.
It's too crazy. Mom is a man, what is that?
That's because you don't understand.
Comedy has reached a new level. Claude Meunier is a genius.
If he had done that 30 years ago, it wouldn't have worked, but now� He�
He's the evolution of comedy.
In 30 years, it won't be the same.
If La Petite Vie was 30 years from now, it would be ridiculous, but now, it's funny.
Hearing you talking about evolution feels weird.
Yesterday, Jean-Lou said to Pinson, "You stretch my briefs."
And Th�rese, with that weird hairdo. A completely crazy woman.
I have a good joke for you.
Do you know the difference between a golf ball and a woman?
No.
When you hit a golf ball, it doesn't come back.
Gaston!
The worst part is that it's true.
The other difference is when you hit a golf ball, you don't go to jail.
Right, Gaston?
JOYAL GLASS SHOP
- Alain! - What?
Come on!
No, I can't stand the smell of cigar.
Come on, get in.
Fuck.
Well, please excuse me.
No!
I got it!
Okay, I got everything.
Isn't it weird if you're there with me?
It'll be different, because you'll close!
Or not.
Alain, you know what to do.
I'll let you make the moves, trust yourself, you can do it.
Okay so, as we were saying,
the door with the stained glass, as you wanted it, in white,
with installation and taxes�
It goes up fast, right?
It amounts to $2,200.
Okay, okay.
So, that's it, it's�
if it suits you,
we are here, we can do it for you.
When you are ready. Right?
Okay, I'll think about it.
Ah well,
great.
Mr. Blackburn, just to be sure, in white,
with a 10-year guarantee against rust,
installed by professionals, is that the kind of product you want?
Before you ask for the order, always ask a question
where you know the answer is going to be yes.
Well, yeah.
Since we have a lot of orders under production,
and you want that installed as soon as possible, can I make the order?
After asking for the order, the salesman stops talking.
He waits for the customer's answer.
The first one to talk loses.
Well, you're the first one I called.
I wanted to shop around a little.
Why did you call us first?
Because you had the biggest ad in the Yellow Pages.
Why do we have the biggest ad?
Because we sell more, because our customers are satisfied.
I can guarantee you that you'll be just as satisfied.
What name do I put on the contract?
Same technique, no talking.
After asking for a second time, there's a 67% chances of selling.
Ah, well. It'll be one good thing done. R�al. R�al Blackburn.
- Get the contract ready. - Yes, yes, it's R�al.
The picture on the wall, it's the sea shore?
Yes, it's Ogunquit.
My God, it looks magnificent. That's really�
I almost went there on vacation.
We go there every year.
Isn't the water a little cold?
Once you're in, you forget everything.
It's fun. Do you need reservations�
Then, talk to the customer, to get rid of cognitive dissonance.
That's the time that follows an important purchase.
What did you learn, here?
Ah well, I'm happy.
One sale for me.
Next month, it won't be said I made no sale this month.
Hello, Jos�e. Tell the girl from the Yellow Pages
that we're taking the full page, after all. Yes. Bye.
A whole page?
It must be expensive.
If you close your sales, we'll be able to afford it.
Ah, okay, if that's how it goes.
JOYAL GLASS SHOP
Did you have things to photocopy, or did you want to show me your ass?
Darn! That's not nice to look at.
Would you knock it off? I have to give this to Dad before 5:00 pm.
Good job on the tiles, their price doubled.
Thank you, please tell Dad. He doesn't look impressed.
No, but you know how he is. He'll never tell you.
Exactly.
Vincent Joyal, son of the owner,
brother of the other, accounting graduate.
I'm calm, responsible, always on my game,
I meditate, I hike,
but I'm also an insomniac with eczema and heartburns.
Hey, there's a party at Steph's tonight. Don't forget.
I have a meeting at the bank, tomorrow.
Who cares about the bank?
You'll see accountants every day of your life.
A house-warming party at Steph's, there's only going to be one.
- We'll see. - And, and�
pretty girls will there be.
- Sure. - So?
I'll think about it.
- Okay, so yes. - Maybe.
- So, yes. - Maybe.
- Yes? - Maybe yes.
Maybe yes is good enough for me.
All good then.
Tiresome.
Hey, I'll be going to the mayor's tournament on Thursday after all.
We'll see where it leads.
I'm happy, as it doesn't make sense not to have contracts with the city.
We're the biggest glass shop.
And he's the biggest crook. We're both the biggest something, we'll get along.
- Good night. - Good night, Jos�e.
Referendum campaign, the Yes side organized a motorcade
in the streets of Montreal, today.
The procession of a hundred vehicles left�
We didn't talk about it yesterday but I've thought about it.
You want to have a country?
People on welfare and lazies are going to love it.
You'll look fine when the economy collapses.
Okay, well while he's not listening,
I'm Diane Vaillancourt.
I worked as a nurse for three years, yes.
Since then, stay-at-home Mom. Andr� makes a good salary.
I can afford almost whatever I want. I have a car, we have a nice house.
The kids have grown up, and I never went back to work.
It was the worst decision of my life.
No financial independence, no autonomy.
For the past 15 years, I dreamed of leaving this house every single day.
But I can't.
I think about it all the time. I want to go back to work.
Oh, no! Not again!
Let's not start that again. What more can you want?
I don't want something more,
I would like to work, to fulfill myself, and to have my own money.
Do you hear yourself?
Ginette, next door, she would like it, not to have to work.
But she can't, as they won't make ends meet.
You can, but you want to work. It's nonsensical.
No, I feel like I'm wasting my time.
If I was working, I'd be able to grow.
I'd like to get familiar with technology,
and I'd like to buy things with my own money.
I could give you a salary, as if you were working.
No, you don't understand.
I want to work, to learn, to be self-reliant.
Self-reliant for what?
Look, I'm happy to have a car,
but I'd rather it was under my name, even if it means I pay for it.
Damn, that's your damned problem.
Everyone on the planet would love not to have to pay for their car.
But you prefer to pay for it.
At least, it'd be mine.
It's yours, it's your car. What do you think?
I'd drive both my car and your car to work?
- It's not under my name. - Who cares whose name it's under.
I've never met anyone who said,
"Hello, I'm Maurice, and my Pontiac is under my name."
What difference would it make?
Is it because you want to leave with it?
So, that's what you're afraid of? That I'd leave?
If I work and make my own money, I might leave, right?
No way. That's a good one.
Nothing stops you from leaving. It's the least of my concerns.
That's right, nothing's stopping me.
Just like working. I'm going to do it.
About leaving, I'll think about it.
Think about it long and hard.
When you're gone, you'll see how spoiled you were here.
You won't get my money or my house.
And don't come back crying.
And you think you won't lose anything? I cooked for you for 30 years,
while you don't lift a finger around the house.
I wonder who'll be crying the loudest.
Yeah, right. I'll cry all the way to the restaurant.
- Let's do shotguns. - No, no.
Fuck, come on.
You're fucking boring, man.
Hey, if we do shotguns� Oh, shit!
Are you finished? Shotguns? No?
Oh, well.
Whoopsie, my friend.
Do you want one?
No?
- Hey, let's do that in the kitchen. - Good. Ah, good.
Throw me some popcorn.
Vincent! Vincent! You'll do the shotgun with me.
- My brother� - Pleased to�
- Meet Caroline. - It she your girlfriend?
No.
- Caro. - I'm your brother-in-law, Philippe.
- He's sober, too, right? - Yes.
Now, you're going to join me on the dark side.
Do you want us to do shotguns?
- The Joyals! - Not my fault.
I don't feel like it either, but look at them. They want me to.
Go give your public what they want.
- They asked for it. - Exactly.
The Joyals! The Joyals!
Ready? Three, two, one!
- Yeah! - Yeah!
- One more time! - Good idea.
My father is the worst. His biggest passion is restrictions.
At home, he had put restrictions on toilet paper.
- Absolutely! - I swear!
My father seriously told me one day, "Philippe, come to the bathroom with me."
Just that it's scary� when your father says it.
He points to the roll and says, "Look at all those little squares."
"You take three squares, max. Never take more."
And then, he explains how to wipe myself.
He takes the squares and says, "You wipe,
you fold, you wipe again, and you finish wiping your business."
Because he says "business". And that's another problem.
One day, I came out of the bathroom, saying,
"Okay Dad, that's enough. I want at least four squares."
I had a little business to do.
Welcome, ladies and gentlemen, to this Frid� No! Not Friday.
I'm too excited for the weekend� No, it's actually Thursday. Welcome to this�
They are real athletes, and this morning, they proved it.
You're home already?
What's wrong?
Are you sick?
No, listen, I didn't like what we said yesterday.
It made me sad.
Well, I didn't like it either.
I understand your point of wanting to work,
and I wanted to talk to you about it.
Okay�
I talked about it to Jos�e, and they need an accountant's assistant.
If you still want to work, you start next week.
Okay�
Well, listen, I� I wasn't expecting that.
Okay!
- What? - Okay!
- Well� - Okay.
What?
I thought you'd be thanking me.
Ah, well, yes. Yes. Yes, thank you. Thank you.
It's just that I thought I'd be working elsewhere, not at the glass shop.
Yes, but you don't have to look for a job, you have one.
- Okay. - Hey!
- Yes! - Good!
- A little hug? - Yes.
Well�
- Have a nice day. - Have a nice day.
Hip, hip, hurray! Thank you. We'll come back to that.
- Jos�e. - Yes.
I have a favor to ask you. I want to find a job for Diane.
She thinks she wants to work.
So, I don't know, maybe in accounting?
We don't need anyone now. With the sales going down, we don't have enough jobs
for our present employees as it is.
Find some or invent some. It's just a phase.
As soon as she sees working is no fun, it'll stop.
If she wants to work, she should work elsewhere.
It would be more satisfying.
She thinks she wants to work. She doesn't know what she's talking about.
If she says so, she must know!
No, it's because she doesn't know what it's like. Did she call you?
No, it's just my opinion.
And you shared it, thank you. Now, find her something.
If you think it's going to be best for her, who am I to say otherwise?
- Hey. - Hey.
How come the inventory hasn't been done?
Because it doesn't need to be done. There are no more orders.
- I had to slack 15 guys yesterday. - How come there are no more orders?
Langlois, he doesn't order anymore.
Langlois? I don't�
And Claude? Is he doing the inventory?
No, Claude left.
- How come he left? - I told you. He's burned out.
Yes, but that was last week. When is he coming back?
He's coming back in a month.
A month? Come on, he's going to rest for a month?
His doctor gave him a month. He reached his limit.
I've reached my limit too, and I come to work.
If it's not enough, he'll take six months.
He's lucky to be able to afford that.
A kick in the ass, that's the solution.
That's how you deal with imaginary diseases.
My God, that was a nice conversation.
Vincent, I need to talk to you.
Yeah, me too.
What's going on with Langlois?
First, I have to say that the bank refused to renew our line of credit.
Now, you'll call Mr. Achard and you'll go to the bank.
I already went.
Our numbers dropped too much in past two trimesters.
They want to wait the next numbers.
Okay, and what's going on with Langlois?
Last week, they lowered their orders.
For the past two days, nothing. I talked to the director.
He says they're not ordering from us for now.
It's impossible. Our biggest client.
They've ordered 150 thermos glass a day for the past 20 years.
I wanted to tell you.
I hope so.
We're losing 3/4 of our jobs. What are the guys doing now?
Philippe slacked some guys, the others are cleaning up.
Fuck.
If we lose Langlois, we're fucked.
How come he didn't call me?
He's your friend.
What are we going to do?
What are we going to do, Vincent?
Call him, find some solutions.
Convince him to order from us again because we have no choice.
Langlois Aluminum, how can I help you?
Hello. Can I talk to Jean, please.
Mr. Langlois is in a meeting. Can I take a message?
It's Andr� Joyal. I need to talk to him.
Ah, sorry Mr. Joyal. It won't be long.
Hello, Andr�.
Hello, Jean. How are you?
Fine, and you?
What do you think? I would be better if we had your orders.
Listen, Andr�, there is no good way of saying this.
We had an offer we couldn't refuse.
It's a business decision.
How long have we known each other and been friends?
I'm here with my son, and he doesn't understand that either.
He came to see me and said, "He's been your friend ever since I was born."
"How can this happen?"
Listen, it's a decision well thought through.
I know it's not easy for you, but� that's how it is.
Okay, I want to meet you, because I have a proposal for you.
Andr�, the move is already done. It's over.
I don't want to waste your time or mine.
In the name of our 30-year friendship, I'm requesting a meeting.
I can meet you now,
or we go to lunch.
Come and see me if you want.
I won't change my mind.
Thank you, Jean. I'll drop by.
Motherfucking shitty rat from hell, dirty rotten asshole,
fucking damned bitch!
I'd piss in his face, this stinking pile of trash.
What if it doesn't work out?
It has to work out, Vincent! If not, we'll have to close shop.
Fucking retard, piece of shit, backstabbing motherfucker.
Jesus fucking Christ!
When he ordered the thermos glass for the weekend,
we asked men to come in at night to fill his last-minute order.
Was that part of your business decision, you fucking nincompoop?
What a motherfucking dork,
son of a fucking goddamned bitch,
that I took fishing for the past ten years.
For free! He never paid a cent.
Stinking, motherfucking, bottom-feeding bitch.
And to think I got him out of trouble, this fucker.
He sounded like he had made his decision.
You know if we lose Langlois, we're screwed.
Only having one client your company can rely on, it's never good, okay?
Okay. Now, I'll go see him.
I'll find a solution and I'll convince him to stay with us.
Fucking sewers rat!
Talk about a thankless asshole. No warning!
I've been treating this bozo so well for 25 years,
yes, 25 years! 25 years I've had to put up with his patronizing tone.
His wife, the bitch is so fucking ugly.
A turd with make-up on is still a turd.
The only thing that goes with a pile of carrion like you!
Talk about a lousy, dirty, stinking, stupid, fucking nitwit!
That retard, shit-eating loser! That damned rotten pig!
Fucking, shitty, lamebrain show-off,
with your Pompano condo, you rotten pig.
I'd rip your head off with a rusted fork,
and shit in your body until the turds come out of your own ass, you fucker.
Eat shit and die in your fucking condo in the South, Langlois!
Get AIDS, and then learn you also have cancer, you piece of trash.
Fucking Christ, yeah.
Vincent?
Oh, he's gone.
This has to work.
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