All language subtitles for Making The Disney Wish- Disney’s Newest Cruise Ship (2023)

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Papenburg is a very little town

in the northwestern part
of Germany.

It's only just above
30,000 inhabitants.

It is very rural here.

We have fields,
and you have dikes,

and you have some windmills,

but there's really
not much else.

So, it's a bit strange,
isn't it?

A small town building
huge cruise ships.

The first time
that you see a cruise ship,

it's akin to looking up
at the pyramids

for the first time.

Because the scale
of it is unbelievable.

You know, they're 1.2 million
square feet at least.

They're over 200 feet tall.

They're more than
three football fields long.

But a Disney cruise ship,

there's no other
cruise ship like it.

The Disney Wish is
the first of its kind,

so it's a first-in-class ship,
never been done before.

We have four existing ships
that are extraordinary,

and we're given this task
of how do you make it better?

It has less emissions,
it's cleaner burning.

The level of technological sophistication

is awe-inspiring.

Captain America!

We've never done
anything like this

on any of our existing
Disney cruise ships.

Hang tight!

Contingency plan
is on her way.

It is unbelievable,

like, how big
of a production this is.

Hit your buttons now!

It's probably .01 percent

of the overall
cruise experience.

It's just one night
of dinner.

That guy is still eating!

There are projections
and lights.

There's performer flying.
There is pyrotechnics.

♪ Yo-ho! ♪

We have a lot
of work ahead of us,

and of course
the pressure is enormous.

There is 100 million things

that we have to do.

We have engineering,

we have architecture,
we have interiors.

A ship is like
the ultimate design challenge.

It has to be anti-flammable.

It has to stand up
in marine environments.

We have audio.

Ride design.

There's still
a lot we need to do.

Where's my waterproof notebook?

We have show set, props.

No guest is ever gonna get

this close to her,
but we wanna make sure

that she's exactly correct.

There is so much magic

that we need to create.

The timeline is so demanding,

but we have
the most amazing team.

Alright. Where to next?

It'll be a race to the finish,

and we all have
our running shoes

and we're ready to go.

We are in
the main building hall

at the Meyer shipyard
in Papenburg.

We've come here
middle of the night

to really see
one of the last blocks

of the foreship
of our Disney Wish

be lifted and mounted
onto the foreship.

Outside, we already have
another piece of our ship

being completed as well.

A cruise ship is built
in parts,

so-called blocks.

They are lifted
and put together,

in a way like
a LEGO principle,

and that's really
what's happening at the moment.

This block has a number 73.

We are calling it
the bridge block,

or wheelhouse, is where

the captain
will navigate the ship.

It is really heavy.

Up to 800 tons,

so metric tons of weight.

If you think, like,
a small car's about a ton,

so that's 800 cars just there
hanging off of the crane.

My name is Philip Gennotte.

I'm a naval architect

and I work for Walt Disney
Imagineering Germany.

I make sure that we know
where we are,

what we're doing,
and where we're going.

I'm also a keen model builder.

So, I'm trying to keep up

with the way the shipyard
is actually doing the blocks

in the right sequence.

So, I am following
the block plan here.

A cruise ship
is one of the most unique,

most sophisticated,
complex product out there.

I have not found anything
to date that integrates

as much technology
and different technologies

as a cruise ship does.

A power plant, a theme park,

a hotel resort,
a sewage plant.

We have the Walt Disney Theater
in there

and on top
the entrance to the spa.

The ship also creates
its own fresh water.

It all starts
with a white piece of paper.

Concepts, ideas.

It takes a good year
and a half

before the first part
of construction

will even start.

We will then actually cut

the first piece of steel.

And then off we go!
The main engines go in.

The LNG, the liquefied natural gas tanks
go in as well.

All of the heavy components
down below.

And those steel sections
get put together into blocks.

The ship will be
more than 60,000 tons.

These are metric tons,

so close to
130 million pounds

if I'm not mistaken.

So, the model is exactly
the same size

as what our ship is
at the moment.

It is not complete yet,
but neither is my model.

Unbelievable. Unbelievable.

So, at the moment,

the bridge block is nearly

in its final position.

They're adjusting
for the last few millimeters.

They're actually
talking millimeters.

So they're laser scanning
all the time,

making sure it really
is perfect.

And then it will be welded up

to be part
of our Disney Wish.

And then the most important one
for the foreship.

It's like your child
growing up.

When the ship grows
like that,

you can't wait for it to grow
as quickly as possible.

This... is a ship.

It's crazy, right?

My career is all
about cruise ships.

And even though I've been
doing this for many years,

every time is very emotional.

It's our design,

it's our dreams,
our creativity,

all coming to life,
pretty awesome.

Welcome to my garage.

This is my brain.

This is where I have
to make the magic happen.

It's a pandemic.
It's 2021.

I think I've been working
in this garage

like everyone else
for 15 months.

When you're designing a ship

where people
are touching things

and looking at things,

you can't just do it
through the computer.

You need to be
surrounded by it.

I'm Laura Cabo,
and I lead

the creative development
of the cruise ship.

The task of designing
and building cruise ships,

aside from the pandemic,
is a mind-blowing task.

I'm an architect
by training,

and I didn't know anything
about cruise ships.

But I do know about design,
and I know about storytelling,

so having that opportunity
to be in charge

of an amazing team

that injects that
into our cruise ships,

that's incredible.

As Imagineers
on Disney Cruise Line,

we just have endless
number of spaces.

And all of those spaces
are telling stories.

That was one of my mantras.

Everything on the ship
is inspired by something.

You wanna actually
work into the carpet, right?

Is everything related
to the story?

Oh gosh, it's just endless.

We go all over the company
for inspiration.

And so we work
very closely with ILM,

which tells all of
our Star Wars stories,

with Marvel Studios,
and with Walt Disney Animation.

I think each ship carries
about 5,000 pieces of artwork.

So it's
a floating gallery, too.

There's no other place
in the world you'll see

that amount
of Disney artwork.

We have about 65 million works

of art in our collection.

Everything from Snow White
to Encanto,

and so we opened up
our archives

and selected a lot
of wonderful pieces

for various parts
of the ship.

65 million assets.

That's a lot
of millions. Right?

And so that's
a huge resource for us.

You look at something
like so simple,

this sketch of Bambi
that's even, it's unfinished.

It's the essence of Bambi.

Or we were looking
at a Mary Blair,

and Mary Blair is,
like, one of my

absolute favorite
Disney artists,

and you could just see
the brushstroke,

just it was so simple,

and yet
that captured Cinderella.

We have more art
represented on this ship

than we've ever
had represented.

We have over a thousand pieces
from our collection

which guests will be able
to see in stairwells

and staterooms,

certainly in the restaurant.

It's pretty extensive.

Camera rolling.

Mark.

Everyone settling.

Here we go.
Ready and action.

Captain America. Sam!

Falcon American?
What do I call you now?

Sam works, so call me Cap.

So, how's the cushy cruise
gig going?

Try the chicken tenders,

they'll change your life.

What are you doing
all the way out here?

We were headed
back to base, and we noticed

a spike in high energy levels
at your location.

Red Wing, give us
a bird's eye view.

We are in a sound stage

in North Hollywood,
California,

where we are shooting
our first scenes

for Avengers:
Quantum Encounter,

our brand-new dinner show

for the Worlds
of Marvel restaurant.

Every time I talk, I'll do this.

It is going to be
a flurry of activity

over the next few days.

We're shooting Anthony Mackie
as Captain America

and our stunt double,
Sabrina, as Miss Marvel.

You can speed that up.

I'm Danny Handke.

I am a senior creative director

for Walt Disney Imagineering,

and my job is to bring
all these amazing Disney,

Marvel, Pixar,
and Star Wars stories

to life onboard
the Disney Wish.

So, she turns. I cut there.
Slo-mo shot.

So at Worlds of Marvel,

we wanna give something
that's interactive

and brings the action
as close to you as possible.

And so tonight
you're invited

to enjoy a Avengers
technology showcase.

You're learning about
some cool quantum technology

and enjoying a great meal.

Things go a little wrong,

you might encounter
a normal-sized seagull

at a very small-sized ship.

But all that cool quantum tech
of course attracts Ultron,

and that's where we call
in the Avengers

to help come save our ship.

Watch my six!

Hang tight!

Contingency plan
is on her way.

We've never done
anything like this

on any of our existing
Disney cruise ships.

What? What is it?

We've never done, like,
a big Hollywood style production

You're an Avenger now.

- And it's like, well...
- In training.

...if we're going to do
a Marvel restaurant,

let's just go big
with it, right?

Let's see, page two,

he was destroyed six years ago.

And he's looking
for a new power source.

Smiley face.

We're taking these characters.

And putting them
on our cruise ship,

which is so cool, right,
to, to, to stage

our final battle

onboard the ship,
they're there with us.

Continue to survey the
ship around you, but obviously,

- your eyeline, you're talking to camera.
- Got it.

It gives us
a way to have fun

with, like, all the tropes
of being on a Disney cruise.

"He must be here
for the quantum cores."

- Yeah.
- "Well, he isn't here

for the chicken tenders."

I love it.

I can't wait to hear
him deliver that.

That will,
that will just make my day.

He must be here
for the quantum cores!

Well, he isn't
here for the chicken tenders,

and we're going to have
a serious talk

about you bringing
quantum tech on a cruise ship.

I had no inkling
the amount of people

it would take to,
to pull this off.

We have people working
on this in London,

in Germany,
in Florida, in California.

We have to get
into visual effects,

we have to score the media.

We have to create
the quantum cores,

we have to fit out
the interior,

we have to pick the linens

and the, the chairs,
you know.

There's so much left to do.

It is unbelievable, like,

how big
of a production this is.

And it's, it's just
one night of dinner.

It's probably .01 percent

of the overall
cruise experience.

That's just mind-bending,
it's very ambitious.

But we're gonna pull it off,
and guests are gonna love it.

Well done! We left
some chicken tenders in your...

Those better be
the best chicken tenders.

- Thank you.
- Bye!

Bye!

This is one
of our many guest staterooms

going on to our Disney Wish.

This is an amazing process.

The shipyard builds
prefabricated staterooms

offsite in their factory,
brings them over here,

and they're being installed
in the ship.

That's a very important piece
of the entire puzzle.

There are more than
a thousand staterooms.

Every 15 minutes,

they're installing
a cabin on our ship.

It's amazing
to see this conveyor belt.

You don't actually see it moving
'cause it's so slow,

but every component
as it goes down the line,

you have people working
from different directions.

One's doing plumbing,
one's doing mill work,

one's doing the electrical.

Then as we get
further down the line,

they'll be
installing wardrobes,

cabinets, artwork,
carpet, TVs,

all of that will be
in the cabin

by the time it goes
onboard the ship.

I mean, this whole process

is incredibly innovative.

When this cabin first started
on the line

to where it'll end now

is about a 12-hour process.

So, from 12 hours,
start to finish,

you have a completed cabin.

The total number
of cabins we have,

crew and guests, is about
approximately 2,000,

and we have about 900
of them so far.

There's a still a ways to go,
but a good percentage

is already complete, is done.

So nobody can make changes.

Oh, this is it, fully finished.

We've got the sofa bed, the,
the bed frame, the mattress.

So once the carpet
is rolled out here,

they can lock up the cabin.

Done.

It is a really
exciting moment.

A lot of our team members
from the US

have not been able to come
out here for more than a year

because of the pandemic.

So many hundreds
of virtual meetings,

virtual drawing approvals,

virtual factory
acceptance tests.

Come on in. Come on in.

You set your foot
into this space,

and we want you
to be in awe.

The stair is so beautiful.

With that sweep,
it's so elegant.

We're going to walk.
We're going to start walking.

As I'm touring the ship,

I'm seeing everything
that's coming,

amazing things that are going
to come to life

in a matter of months.

We've got the main galley

for the entertainment
restaurant.

We only really have
the start of the entrance.

But then
up in the ceiling...

The main area...

Oh god!

This is a new feature
allowing the guest

to be able to come out
on to the bow of the ship.

Okay, we're in the bridge.

Alright, we're not stepping
on any cables.

We want them all to work.

Keep going. All the way up.

Everyone catch their breath.

Oh my god.
You get into good shape here.

I'm exhausted.

My legs are killing me.

But there is a ship!

I mean,
it's not put together yet,

but that's where
Imagineering comes in here.

I want a team picture.

Taking the steel

and putting
an experience into it.

Everyone say Disney Wish!

Wooo!

So the good thing
about construction

is that it would be stressful

if you had any time
to stop and think about it.

We have no time to stop
and think about it.

That's actually the reality.

I'm Claire Weiss.
I'm a Creative Director here

for the Disney Wish.

I really focus on

the spaces
that are inspired by a film

or inspired by a character.

So we're right here
in the Walt Disney Theater.

It's amazing
because two weeks ago,

there wasn't a roof on this,
and now there's a roof.

There's an incredible
amount of steel

that has to hold this up because
this isn't just one deck.

This sort of steps down
between three decks.

Our entertainment partners,
they wanted a theater

that uses new technology,

so that can be
projection mapped,

and you can change it
with color

and lighting and projection.

So this was all
3D modeled down

to the last detail and shape
and light fixture and speaker.

This just looks like a normal
piece of green fabric.

This was almost a two-year
development process

for this color
and this weave.

Now they're buying
and sourcing

these materials
from all over the world.

The stones, the fabrics,
the metals,

and before we know it,
I'll be sitting there

with a glass of wine,
maybe two glasses of wine,

a bucket of popcorn
watching what's on that stage.

I mean, we have a theater
with a roof.

Alright,
let's do a show.

This is a big moment for us.

We're standing on the foreship
of our Disney Wish,

and the middle part
of our ship

is going to come in
in the next few moments.

There's a skyscraper

floating towards
another skyscraper.

It's crazy.

And those two humongous pieces

have to be joined

at an accuracy
of a few millimeters.

We did it.

Another milestone.

It's 4:30 in the morning
in Papenburg, Germany.

It's the last block to go
on to our Disney Wish.

It's on its way over
very, very gently.

Yes, of course it's middle
of the night,

but that's fine, right,

I need to be here.

We have a lot of work
ahead of us

and, of course,
the pressure is enormous.

But once the blocks
are all welded together

we won't mention
blocks anymore.

We're going
to be talking decks,

we're going
to be talking spaces,

restaurants, cafes, cinemas.

So, yes, of course,
I'm nervous in a way

but I'm really confident
we're gonna get her done.

Let's think this thing
really, really through

because we are going into
the last and final seven months,

and we just got to make sure
we keep spirits

really, really, really high.

'Cause people are getting tired

like everywhere else
in the world,

right, from the pandemic.

Maybe 80 percent
of the spaces

are really good,

but then maybe

the most critical spaces

where we have the most show
and coordination...

Yeah.

...entertainment
maybe those are,

their trend is actually
continuing to grow apart.

Well, see.

I don't know,
I'm just saying.

No, no,
you're absolutely right.

You know, we have ships

sitting out of port,
not coming into the port,

we can't get a hold
of our materials.

Having just been
to the shipyard

a couple of weeks ago,

I stood in front
of this majestic bow

and seeing every little detail
of that ship,

it just made me realize

the resilience
of the human spirit

during what was a rather
challenging period

in constructing
and building a ship.

Since we're now, you know,

a few months out,
the pressure is on.

She's going to be floating
out of the hall soon.

Let's remember
that that spirit

'cause it's gonna get, uh...

If we think it was busy
the last 18 months,

it's gonna get a lot worse
in the next seven, right?

Yeah, yeah, so true.

I am a little nervous
just because

it looks like this one
may have tipped in transit,

and so I'm just going
to kind of wait

and see what she looks like
when we open it up.

But hopefully
we're all okay.

I can see hair,

lots of hair.

I'm Alyssa Markfort.
I'm a show manager

with Walt Disney Imagineering,

and we are here today
to start the installation

of the Rapunzel stern character
for the Disney Wish.

Rapunzel is the largest
stern character

that we've done to date.

She's 27 feet wide.

She herself is
about nine feet tall.

She has a size 22
women's shoe.

She is very intricate
and very big,

and it's been
a really cool undertaking.

All looks really,
really good.

Just some dust
and some dirt,

but nothing that's out
of the ordinary.

Only Disney has
stern characters.

They take a good year
and a half,

two years of design,

working with
our partners at animation.

So literally, we started

by just drawing sketches to go,
what's the right pose?

Because we wanted that spirit
of joy and enthusiasm.

Rapunzel with her bare feet,

a little bit
of a painterly mess.

She's using her hair
as this crazy sling.

And so it's
an incredible collaboration

with the structural engineers
to make sure

that the character
feels spontaneous,

even though literally years
of work go into figuring out

how to make it
absolutely rock solid.

Ron, I'm just curious
how it's going up there.

So far so good.
Bolts are lining up.

We start the installation
from left to right,

starting with the piece
of hair that goes down.

And then we go the swag,
the next swag of hair,

the next swag of hair.

So now we're about
to lift Rapunzel herself.

Really tricky
because she has

about five attachment points,

which makes it
a little bit complex

with the compound curves
of the ship

and making sure that
everything aligns correctly.

Yeah! Woo!

Rapunzel has a wish

for bigger things
in her world.

So she's the perfect icon
for our ship.

It's my favorite part
of my job

is to make these magical things
and see them come to life.

Wow! Cool, cool!

Looking good.

We are standing
in the conveyor belt,

our first scene
of the AquaMouse.

This is crazy
how just being in this,

it's so, it's much bigger than
I expected, right, guys?

It's amazing
because we've been talking

about this for a couple
of years now

and dreaming up possibilities,

and now we're standing
in the conveyor.

The screens
are coming together.

It's starting to look like
we're in

an actual Mickey
and Minnie experience.

The snow! It's melting!

Totally worth it!

I find inspiration everywhere,

you know, just have to
immerse yourself in everything.

My daughter of course
is my biggest inspiration.

Just like Walt did
with his daughters,

we do like Daddy's day
at the Disney Park.

And we ride Small World
all the time.

During
the pandemic, all of us had

our own unique set
of challenges.

And for us, we had
this added layer

of our daughter getting
an autism diagnosis.

Getting to see
the world through her eyes

just opens up
so many new possibilities

that I've never
considered before.

Things that I have to be
more cognizant about.

It's cool to kind of see
how she processes things,

and it kind of
reminds us, like,

not all people think
the same way

and so we have
to consider a lot

of different points of view.

We wanna make sure
everyone feels welcome

to our ships.

That there's something
for everybody.

The AquaMouse is a story
about Mickey and Minnie.

In our very first scene,
you're climbing 45 feet

all the way up to the top.

You're either
in the Swiss Alps

or you're going
on an underwater excursion

to look for the mermaids.

Each day of the cruise,
we alternate

between different stories.

So when you get
all the way to the top,

the final scene
of the story,

we hit you with
these giant water blasters.

And then we go down

into this amazing
slide experience.

Once we are dust-free,

then we can start
turning on the water

and then we start programming
and making it

into an attraction.

We're going
to have a final walk

to make sure
that everything is okay.

So, the propellers,
the stabilizer,

uh, the thrusters are ready
to go underwater,

because that might be
the last opportunity we have

to see these components
for a long time.

In this pod, there is
a large electric motor

that's directly connected
to the main propeller blades.

It's, it's
a naval architect's dream

to be able to design
the hull for a pod

for the energy efficiency
of the ship,

for the speed of the ship.

It's really the most
optimal flow

to the propeller.

So this is it.

This is the last time
we see her dry

for five years.

Five years, right.

Finally, she's afloat.

It's unbelievable.

It's so special.

Suddenly, you see
it's growing,

and then
you're asking yourself

how could it be in the hall,

because the ship seems
to be bigger than the hall.

This is it.
She leaves the hall,

and she'll never come back
into the hall.

Three, four hours diving.

We all wanted
to be here to say hello

to the gorgeous
Disney Wish.

This is sort
of her birth.

Happy birthday, Disney Wish!

Oh, that's awesome! Ha ha ha!

Woo!

These are new.

These just came today,
I think.

The exterior is deceptive,

'cause the exterior
looks beautiful and finished.

Would lead you to believe
that the inside is finished.

As you can see clearly,
clearly not.

It's still
very much a construction.

You can see
there's wires everywhere,

still exposed walls.

So it's gonna be
broken up by sections.

If it's too distracting,
if you find that, like,

you can't even concentrate
on your meal

because there's too much to see,
then we can pare it back.

I said that you would
probably be concerned

that on the joint
over there...

Uh, hyperspace Lounge,

which is really
coming together,

you can really start to feel
kind of that intimate,

like fun environment
that, uh,

that Star Wars space
is going to bring.

So much more
to life when you see

all the equipment
that's gonna be exposed.

Yeah, it's crazy that
this is going to turn into this

- in a very short amount of time.
- Yeah.

There is a lot going on.

I have this big checklist
in my head

of all the different spaces
I'm touching.

But I'm not
in panic mode just yet.

We're in the northern part
of the Netherlands

in the Port of Eemshaven.

We're going to go out
for a couple of days.

We'll find some deep waters
and really,

really go through
an entire test procedure.

Every single system needs
to be put through its paces.

My name is Marco Nogara.

And I'm going to be
the captain,

the first captain
of the Disney Wish.

The ship is not ours.
It belongs to, to the shipyard.

But they will allow me
some time

just to check the thrusters
and the main propulsion system.

It's something very special

because the ship became
like your baby, in a way.

You see the delivery
of the ship.

You see, you know,
the different stage

of the outfitting.

Being out on
the sea trials is fantastic.

To finally see it float out
and actually go to sea

and start operating
as we expected her to

is really quite exciting.

I'm Gareth Hamblin.

I'm the fleet chief engineer

for Disney Cruise Line.

I am sort of responsible
for making the ship go.

I make sure we achieve
all the things

we want to achieve
efficiently and effectively.

The ship is literally
a small town.

We carry almost 6,000 people.

We produce our own energy.

We make our own water.
We treat our own sewage.

On top of that, this small town
is moving at about 20 knots.

We've incorporated
the latest

available technology
that's out there.

We literally are the seventh
cruise ship in the world

to be fully running
on liquefied natural gas, LNG.

That is the cleanest
current fuel

that you can use
for a ship of this size.

It has less emissions,

it's cleaner burning.

And so all around

a better fuel to use.

But not only that,

every pump, every light,
every system

has been designed to use
the least energy possible.

So not only are we using
the best fuel that's available,

we're also wanting
to burn less of it.

It is quite unique
to witnesses this,

because some of these tests,

the ship will probably
never do again.

But she's got
to be able to do it.

Today's
the day where we determine

the maximum speed,

at, ja, at full power.

Okay, everybody,

we start the first measurement

one hundred percent
propulsion power set port.

Achtung!

Null!

The ship
hardly creates any wave.

That means you're actually
not wasting much energy,

and that's exactly
what we wanted to see.

It was a hundred percent
full ahead,

and we were doing 23 knots.

She is fast enough

and a bit more.

And this is amazing
of course.

Everybody on the bridge,
just listen for a moment!

Please secure your laptops,
tablets. Thank you.

The next test is zig zag test.

20/20, first execute
to starboard.

Achtung! Null!

Starboard 20. Starboard 20.

So, we can, uh, proceed

with the crash stop part way,

so we will increase
speed again two marks.

Five...

...four...

...three, two...

...one...

...zero.

Ship is dead in the water.

For any
real emergency situation,

the captain must always know
how will his ship perform

if he does need
to stop the ship

as quickly as possible.

So it went well.

We stopped the vessel
from full speed ahead,

and it was in nine minutes.

Oh my goodness.

That was so much faster.

We were more than
30 percent faster

and a lot shorter as well.

Very impressive to see.
Very impressive to see.

We're here on the sea trial,

and we're using the time
to test the AquaMouse.

To see the raft
cycling through

with the water flowing
through the slide,

it's a dream come true.

Or it's a wish come true,

should I say that instead?

We have
a different configuration

of dummies
in each of the rafts

that are filled with water
to different weights

to simulate whether it's
an adult or a child

to test all the faults
and see how it performs

before we get
human riders onboard.

It's exciting.
I'm a little bit cold.

So...
if my reactions are muted,

that's what's going on.

Now, I have to make notes.

Where's my waterproof notebook?
I'm just kidding.

Good luck!

There's still
a lot we need to do

before we are ready
for guests.

We have to install
the entire show in the conveyor

and do a little bit more
ride testing and tuning.

But yeah,
I will say that

we have successfully built
a waterslide

because I got wet.

We did it!

That was really cool.

Here you go.

For about ten weeks

since we left
the shipyard in Papenburg,

we'd been working
through the night

to get to
a delivery ready ship.

It's the final one.

A few more seconds,
and she's ours.

It's a short moment,

but it's something that
we've been working towards

five years.

The pressure was already high,

but I knew we were going
to have a lot of pressure

the next few days,
the next few weeks beyond that.

We estimate

that 15,000 persons

worked on this ship,

contributed their skill,

dedication, and ingenuity.

The world wasn't
always the kindest

over the last two years
with the pandemic,

and yet this is what
we have produced together.

This was probably
one of the hardest days

of my job in my career.

We laid this carpet out.

We started at 8:30
in the evening

and went until six o'clock
the next morning.

Whoa! Whoa! Whoa!

We have one tradition.

You know,
the hip-hip hooray!

- Hip-hip!
- Hooray!

- Hip-hip.
- Hooray!

Now we have
an entire program ahead of us,

a whole schedule of things
that need to be done.

We have 11 days

to get from Bremerhaven,
Germany

all the way
to Port Canaveral, Florida.

We have
a million things to do.

Our team is still going
to be working their butts off

to get this done.

And we have guests,
so that makes it overwhelming.

But luckily for us, it's
our friends and our family.

They are
very forgiving audience.

We'll be there, Laura.

I have...

Well, you've done
this before. I haven't.

But yes, I,
I agree that it's unbelievable.

- We've got this.
- What the human spirit

can get done
when you need to.

We are in the Worlds
of Marvel Restaurant

putting the finishing touches
as we cross the Atlantic.

It's a little bit
of a nail biter

because we are just
a few days away

from having our very first
test audience.

We're working odd hours,
24 hours a day.

And so even though
we'd like to be further along,

um, you know,
the case is we're not.

There's still
a lot of work happening in here.

As you can see.

Today, we installed
the marquee.

We're working
on the lighting.

We've got
our media team working

on all of the media
and the audio.

What are you doing
all the way out here?

We noticed a spike

in high energy levels
at your location,

Redwing, give us
a bird's eye view.

Programming is a big piece,

getting all
of our shows together,

lighting, audio, media.

He must be here
for the quantum cores.

Well, he sure isn't here
for the chicken tenders.

Look at this crowd.
You try keeping their attention.

Hey, look, that guy's--

What are the
frequencies there that you got?

It's at, uh, 150.

Things change every day,

I just got a message
an hour ago

that all of our
productions tables,

we need to move.

Operations needs
to have the space

because they have to practice
with their team.

So, we have to be flexible,

whether it's later nights,
early mornings,

whatever we need to do
to finish it up.

Friday, come on now!

We have nine more days
left in the crossing.

Sounds like a lot of time.
That is not a lot of time.

I think there was
eight months

of scaffolding
in the Grand Hall,

so only now are we able
to kind of see

the breadth of the space.

And now, like, you see it.

The carpet is in,
the chandelier is up.

We installed Cinderella.

One of the big things
we still have to do

is install Lucifer,

who's the really evil cat

in the Cinderella story.

Shall we start with that
big color-changing moment?

I'm currently using
17,990 channels

for the fiberoptic.

Oh, look at that pretty color!

- But, like, we, I mean--
- I love,

that color is beautiful.

All of the miles
of fiberoptic cables

that are in these columns
and also in the ceilings,

we're just in
the beginning stages

of trying to figure out
when they come alive,

what they look like,
how they--

the speed,
the intensity, all of that.

Okay, moving.

Nothing loose
in your pockets, old mate?

We're working on these show
moments with the chandelier

where the chandelier becomes
an enchanted object,

so like classic
Cinderella, right?

Like, the clock
strikes midnight.

Every night at midnight,

it's going
to "bing, bing, bong, bong"

we're going to use lights to
dramatically strike the space.

Please don't go
into the floor.

Stop. Stop. Stop.
Stop. Whoo! God.

There it is.

This is a super complex piece.

This took probably
two and a half years

of engineering.

We got all the stars on,

and they aren't exactly
wired in the way

that we want to get them
to get this

sort of this swirl effect

because each of these
can twinkle and change color

and do its own thing.

So comfy.

We'll reconfigure
each star by hand,

put them back on,
lift her back up,

and then we're going
to start programming.

We are having
another down time right now.

The ride team is on it,
figuring out what's going on.

We're just going to wait around
for just a little bit longer.

There's a large
amount of water spraying

where our sensors...

The system won't run

if the sensors aren't able
to see those rafts.

So these pieces
of plastic cardboard

represent a piece of pipe

so that rather than the water
coming out here,

it would come out over here
away from the sensors.

Yes, sir.

You should be
getting water

next 30 seconds
or so, okay?

Okay, copy that.

Oh yeah, no,
that's great. Okay.

I think that's exactly
what we want.

I think a few more wraps

of duct tape around that
cardboard, that's all you need.

Patent pending.

We're running.

Hang on
to both handles at all times.

And enjoy the slide, okay.

Uh, the old walk of shame.

- We got about halfway, right?
- Halfway.

So we just kind of have
to be patient

and wait for,
wait for our next opportunity.

We're getting through that tube

no matter what!

When we first stepped on board,

we knew
there were challenges,

and we knew the theater
had to be completed.

The Walt Disney Theater,
of course, is the crown jewel

of entertainment for us
at Disney Cruise Line.

And this is
a very complicated space.

The Imagineers have built

a state-of-the-art theater
on a moving ship.

It's luxurious,
it's comfortable,

it's beautiful.

There are projections
and lights.

There's performer flying.

There is audio
and sound, pyrotechnics.

So we have everything
we could ever want on land.

The challenge is the ship

is being built

as we're trying
to rehearse this show.

It's a little like, um,
building the plane

as we're trying
to fly the plane.

Usually we'd have the theater,

and we'd have 24 hours
to work in the theater

and we don't, we have 12.

We're in here trying
to do stuff on the stage,

and the outfitters
are out here

drilling and sawing

and hammering
and everything else.

But, you know,
we have a deadline.

The maiden voyage is looming.

And so as we think
about the crossing, right,

at least, you know,
the closer you are to Europe,

the further you are
from the maiden voyage.

It takes a village
to build a ship.

So, yeah,
we're a hardworking village

here on the Disney Wish.

I'm Ashley.
I'm Cruise Director

here onboard,
which means I help look

after all the entertainment.

You've got
the brilliant minds

of Walt Disney
Imagineering

that have brought these stories
to life all around.

And then my team comes in
to operationalize it.

It looks like me in the morning.

We're training the teams
on all the different stories,

the show, the programs,

and we're really
working together

to see how it all fits.

Every day,
it's an intricate puzzle

that we're putting together.

You've got so many
different moving pieces.

And then roll
this short end side here.

Also the center.

There you go. That's good.

We have
an extensive training plan

going on right now

throughout the beautiful
Disney Wish.

And then lift it up

and make a sandwich.

Test and adjust,

test and adjust,
test and adjust.

Hi, my name's Lisa.

I'm the Hotel Director,

and I oversee

approximately
1,125 individuals.

Over 70 nationalities
are represented on our team.

Our entire food
and beverage operation,

galley, dining,
quick service, concierge,

housekeeping, laundry,

I'm sure
I'm forgetting someone.

It's an army of excellence

that is just
crystal clear focused

on ensuring
we cross that finish line.

And then you
can have a really nice monkey.

Good job, John.
Good job, Gabriel.

We ready to go? Let's go!

♪ ♪

Welcome to the I-95.

Hello, guys. How are you?

I-95 is the expressway

for any crew member to go
from the front to the back.

My name is Salah Chetbi.

I have the best job
in the company,

because I'm the one
who tastes all the wine.

I'm the one who tastes
all the cocktail.

We're going
to the hotel storeroom

where all the food,
flour, meat,

wine, beer,
everything come from there.

This is a password, is...

No, I'm just kidding.

My name is Michel.

I am the executive chef.

There are 250 of us
in the galley.

Approximately 160 of us cook,

80 of us
are cleaners like dishwashers,

and then we have
a team of 15

that are strictly provisions.

They work every day to make sure
that we don't run out of food.

Every menu here
at Disney Cruise Line

is specially written for
the location that they're in,

and we have a lot of fun
creating the menu.

We have to source
the products.

Then we sample
and then we train our cooks

and our dining staff.

And then they do

numerous play presentations.

A few dummy runs as well.

Every day,
regardless of whether

we have guests or not,

we need to practice
the menus.

Once we have
4,000 guests on board,

it has to be automatic.

We don't rest

until everything is
100 percent.

This is a big bottle
of champagne.

This is like
a 15-liter bottle of champagne.

It's called the Nebuchadnezzar.

Ooh! So heavy!

We serving I would say
2,000 glass of wine a day.

Maybe like 4,000 beers
during the cruise.

Cocktails are the most
demanding product.

We probably going to make
10,000 a cruise.

That's what people expect.
They like the adventures.

Having a bottle of wine
or having a cocktail,

it's entertainment.

I have a very good
feeling about the ship.

We're all very happy
about the performances.

It is a very,
very comfortable vessel.

The ship is stable,
maneuvers very, very well.

We are really cruising along.

As you can see,
we're just about top speed.

We're doing about 20 knots.

At the present moment,
our priority is to make sure

we arrive in Port Canaveral
on time,

because, as you
probably realize,

we've got a lot of functions
coming up.

And so schedule
is very important.

It also depends, of course,

if the captain wants
to go waterskiing.

If he wants
to go waterskiing,

then we have to go
a little bit faster.

We're out here
in the middle of the ocean,

and the days are ticking by.

We're all, you know, trying
to tick off what got done,

and every day is kind of
like Groundhog Day.

Usually at this point
in the project,

you think
you could just, like,

be done and walk away,

but it's never the case.

We're sharing the space
with entertainment.

We're sharing with the food
and beverage team.

And so right now,
it's all theoretical

that everything is going
to work together.

To be honest,
when you walk to certain zones,

if you're not careful,
you can go into the dark side,

as we call it
in Star Wars.

Let me ask
this question here.

Our goal here is to start
setting this place

so it looks like a restaurant
at some point of time.

Is that going to hinder any work
that you're doing here?

In the World of Marvel,
we literally saw

there was four
different elements

working at the same time.

There was a construction
piece happening.

There was a programming piece
with the lights.

There was a programming piece
with the televisions.

As the construction
is happening in one side,

we are coordinating
the service part of it.

And then our team
comes in there

and starts setting up
the tables at the same time.

So today, while the ship
is nearly ready

and we are handing over spaces,
gets a little touchy.

I feel a lot of angst.

And I try
to push it down

because I can't have that
in front of the team.

But I see them
struggling every day,

and they've got so much work
that they need to get done.

Just turn it
counterclockwise so that--

So as we pass from space

to space to space,
everything needs attention.

Alright, where to next?

Right now,
we're completely lost

in all the details, right?

Because this is
our last opportunity,

you know,
five years of work.

It's our last opportunity
to get it all done.

They just want
to deliver on it all.

And my job is to step back
and remind them that it's okay.

At the same time,
I'm tucking it back

in the back of my mind,

like, yes,
I want that detail too.

The pressure
is enormous. It really is.

We only have
so many more days left.

It's coming really,
really quickly.

I think for all of us,

this is such a culmination
of so many years.

That finish line
is getting closer.

We've been using all 24 hours,

every single minute,

all day long
to get it all done.

The crew are itching
to be able

to get into their spaces.

When you think
of the team

who have been at this,

who are so tired

and still every day they get up
and they're still at it,

and a part of the team
is working through the night.

I never thought we
would actually get as much done

as, as we have done now.

You know, look at us
sitting here, right?

I mean, look at this.

She looks done,
and she nearly is, right?

Just a little bit more.

I've worked for, like, 30 years

in the design field.

And I have to say

I've worked
on some really cool things,

but this is really special.

To be able to, okay...

...to be able to have
a dream that five years later

it becomes real...

...it's really cool.

It's really...

Yeah.

The maiden voyage
is the commitment,

that first true voyage
with paying guests

is what we're
all working toward.

It's hard.

I don't want to pretend
that it isn't.

It is really hard.

But I think what
gets me through it

is to know that
I'm in an environment

where everyone is faced
with the same challenge,

and everyone's doing
their best.

Okay. Alright.

Take two, take two.
We got this.

Alright.

Minnie!

Oh. That one got us.

- Uh-oh.
- Alright.

Here we go!

The show is working now.
It's fun.

Rode it three times in a row,
which was a blast.

Oh ho ho!

I'm actually going
to go again.

We're opening
things up slowly but surely,

so each and every day,
bringing a new program to life.

So, it's unbelievable

what happens
in a couple of hours.

And all of a sudden,
the space is revealed

and you're like,
okay, we can do this.

Two chairs, two tables.

Like the term,
"all hands on deck,"

everybody has heard
from every, you know,

pirate sailor movie
of all time.

But this is really
all hands on deck.

It's what people do

to create, to build,

to complete something
like this.

In my perspective,

it's as close
to superhuman as you can get.

- Where's trash?
- Here.

Oh, okay.

Oh my gosh,
this is so confusing.

Who designed this ship?

So, there's the...

Okay.

Lucifer!
Lucifer the cat.

It's not so easy
to move on the carpet.

Alright. Perfect fit.

He's got a teacup

and there are mice
under Cinderella's dress,

and he's poised perfectly
to pounce on them.

We're nearly there.

Our Disney Wish
is nearly there.

We'll get it.

We'll, it's going
to take

another week or so.

...that their stickers
are on the table.

This is opening night

for Avengers:
Quantum Encounter.

This is first time we're
running it for our diners.

Alright, all the seaters...

Years and years of thinking

about this space being real,

and now actually seeing it
come to life

for the very first time
with guests coming into it,

it's amazing,
this is incredible.

What do you think
of the kids menu?

Whoa! Look at this, hun!

It is a little chaotic

right now putting
everything together,

but we're excited
to sit down at a meal

and see what happens.

And this is going to be
the new table number.

It was a crazy start,
I got to say.

It shrank, yeah!

It shrank because
of the quantum cores.

This restaurant,
honestly speaking,

it was given to us yesterday.

Things happened very fast.

Hello. Good evening. Welcome.

May I have your
stateroom number, please?

So I have a large team,

which total is
of 78 crew members.

And we serve 694 guests
in total.

Table number 120, please.
One-two-zero.

And we're part of the show,

so we're part
of the experience.

We want to make sure
our crew are ready.

Our crew in place.

Target acquired.

Quantum cores are in line.

Prepare to push
your buttons.

Ready? In...

Three, two, one. Activate!

The quantum cores
are one of my favorite things

that I've gotten to work on
from the very beginning.

Pretty sweet, right?

We're actually
letting you be a part

of that interactive story.

Alright, people,
it's hero time.

When I give the signal,
smash your buttons.

Hit your buttons now!

Seeing it illuminate
and fill the room

with all the light that
we knew it was going to do

and the dynamic, you know,
content it brings,

it's, it's perfect.

And later,
we're gonna have

a serious talk
about bringing

quantum tech
to a cruise ship.

Look at this crowd.

You try keeping
their attention.

Hey, look, that guy
is still eating!

He's talking about you.

Like, everyone laughed
at the right moments.

The technology worked
very well for the first go.

So, we're just thrilled.
We're just thrilled.

Yeah. Sigh of relief.

- Did you like the show?
- Yeah.

Yes, she said yes!

Five years of planning.

Pretty, pretty crazy
to think,

like, how much
has happened

over the course
of a couple weeks.

Been a wild ride.

We never had a dull moment.

We had one challenge after
the other being thrown at us,

and we just kept on going,
but we did it.

I never ever
in my wildest dreams

ever thought that
we would be building the ship

while we were going
across the Atlantic Ocean.

And then it was just

unbelievably sudden how,

my gosh,
we have this ship.

Welcome to the christening

of the Disney Wish!

Disney Wish,
please welcome aboard

the Brown family.

It's so surreal.

I can't even believe
that it's here.

One, two, three.

Wishes do come true!

It's so joyful
to just see now

all of these people
coming onboard,

being so happy
and just becoming kids

and giggling.

There's nothing
more satisfying than that.

This level
of enchantment every day!

I'll count you in. Three, two...

This space is unlike anything
that we've ever done before.

We've been talking to the press

trying to get
everyone excited

about how we brought
this all to life.

Castle on the Seas.

That's what this ship is.

You walk into that,
and that sets

the tone for everything.

It's been like
a crazy whirlwind.

But, like, this is
the chance

to explain all the stuff

and see people enjoying it.

This is the fun part.
I mean, it's all the fun part,

but, like, this is really
the fun part.

It feels like
you're just in a,

on a slide
in the middle of nowhere.

We've been working
on this slide

for such a long time,

and to see guests

finally being able
to experience it,

this is why we do it.

Happy people make
the world a better place

and if we can get more people
on the AquaMouse,

we can make
more people happy.

Oh wow! I got soaked.

Oh yeah, baby!

That was fantastic.

He got some eggs too!

- Yeah, how many eggs does he have.
- Three.

It is amazing to observe

and just seeing Harley...

...play in these spaces,
that, that's what

one of the reasons
why I do what I do.

She was one years old
when I started this project,

and a lot of the ideas
I put into these spaces

are things that
we both enjoy doing together.

I can't believe
they let us do this.

They let us do it.
And, like, we're sitting in it.

The minute
the curtain goes up,

people cheer.

Before they even start to sing

or dance
or do anything.

I was, like,
crying, like, tears of joy.

And my hope is that

that can be felt by anybody
that comes on the ship,

that all of that magic

and care is real.

We were so far behind

that I don't even know

that I was 100 percent sure
we would get here.

Come on, everyone.

And to come out
on the other side,

to finally hear that applause,
it's validation.

And that one goes on. Done!

Alright.

It's all yours.

My model!

Just one year ago,

that block came in, right,

with the bridge in it,
and now we're sailing?

Honestly, this was probably

the most challenging project
that I've ever worked on.

But she's a really,
really good ship,

and that is everything
for us.

Awesome.

This was hard.

And no one has given up.

Just when I see everybody

just still doing
those last-minute things.

We have just hours left.
That's all.

I think
it's going to hit me tomorrow

when I'm really going
to probably break down.

'Cause up to this point,
I'm like,

oh, there's still things
I can do.

If, like,
there was infinite time,

we would work on this forever.

So in the words of Rafiki,
it is time.

Tomorrow, we have to leave.

But everything
that we have envisioned

has come true.

You know,
the little birdy is flying

out of the nest, right?

She's going to fly
on her own.

We did it!

The ship is beautiful.

And she is loved already.

♪ Yo ho! Yo ho! ♪

We are so excited for guests

to come aboard.

♪ Yo ho! Yo ho! ♪

It's time.

It's time for the ship
to speak for herself.

♪ Pirate's life for me ♪

♪ Yo ho! ♪

Captioned by Point.360