Would you like to inspect the original subtitles? These are the user uploaded subtitles that are being translated:
1
00:00:04,000 --> 00:00:06,399
Hello, Hellocom.
Keeping you connected.
2
00:00:06,400 --> 00:00:08,479
Ruby speaking. How can I help you?
3
00:00:08,480 --> 00:00:11,919
Yeah, well, let me just put you
on hold while I transfer the call.
4
00:00:11,920 --> 00:00:13,799
Sorry. It's a jelly snake.
5
00:00:13,800 --> 00:00:16,199
It's actually my first day,
so if I can put you on hold,
6
00:00:16,200 --> 00:00:17,679
and I'll speak to my supervisor.
7
00:00:17,680 --> 00:00:19,039
Yeah, that's the one.
8
00:00:19,040 --> 00:00:22,359
We take all complaints against
our staff members very seriously.
9
00:00:22,360 --> 00:00:24,999
He's busy at the moment, so if
I could get him to call back...
10
00:00:25,000 --> 00:00:28,639
You are not first lady to tell me
that I helped 'em find it!
11
00:00:28,640 --> 00:00:31,239
♪ I already been that girl
I already been that girl
12
00:00:31,240 --> 00:00:32,679
♪ Get the cash, get the money. ♪
13
00:00:32,680 --> 00:00:36,679
So he says to me, "Take that muck
off it, or I'm not eating it."
14
00:00:36,680 --> 00:00:38,399
Never?
What, cos you put cheddar on it?!
15
00:00:38,400 --> 00:00:40,759
I never had no Parmesan, did I?
16
00:00:40,760 --> 00:00:43,759
Tell that bloke of yours what I said
to my ex when I sent him packing.
17
00:00:43,760 --> 00:00:46,799
Ew! Not married yet.
Far too young for all that.
18
00:00:46,800 --> 00:00:50,079
Oh, God!
I was picturing you all grown up.
19
00:00:50,080 --> 00:00:51,759
My mistake.
20
00:00:51,760 --> 00:00:54,599
Truth is, Debs,
it all adds up, doesn't it?
21
00:00:54,600 --> 00:00:55,919
And then one day you turn around,
22
00:00:55,920 --> 00:00:57,999
and you're shacked up with a bloke
you barely like,
23
00:00:58,000 --> 00:00:59,919
let alone love.
You reckon?
24
00:00:59,920 --> 00:01:01,959
I know it.
LAUGHTER, HORN HOOTS
25
00:01:01,960 --> 00:01:03,959
What was that?
On the leaderboard again!
26
00:01:03,960 --> 00:01:07,279
Nothing. Just some keener's
made a sale, that's all.
27
00:01:07,280 --> 00:01:09,879
Ruby, upsell.
28
00:01:09,880 --> 00:01:11,599
Ah, which reminds me...
29
00:01:11,600 --> 00:01:13,519
CLEARS HER THROAT
30
00:01:13,520 --> 00:01:15,719
...would you be interested
in extending your bundle
31
00:01:15,720 --> 00:01:19,559
to a high-speed Hellocom Maxi
for just 27.99 a month?
32
00:01:19,560 --> 00:01:21,359
Not really. Bit pricey.
33
00:01:21,360 --> 00:01:23,399
Yeah, we're all a bit skint
nowadays, aren't we?
34
00:01:23,400 --> 00:01:24,999
SHE MOUTHS
35
00:01:25,000 --> 00:01:26,159
Nice chatting to you, Debs.
36
00:01:26,160 --> 00:01:27,799
And tell that bloke of yours
37
00:01:27,800 --> 00:01:30,799
only fannies and Italians
don't like cheddar on a spag bol.
38
00:01:30,800 --> 00:01:33,159
LAUGHTER
39
00:01:33,160 --> 00:01:35,719
I am on fire today!
40
00:01:35,720 --> 00:01:37,759
Oh, Tom,
if only that were actually true.
41
00:01:37,760 --> 00:01:39,879
Aw, you feeling a bit inadequate,
Ruby? Inadequate?
42
00:01:39,880 --> 00:01:41,239
Have you seen me, mate?
43
00:01:41,240 --> 00:01:43,119
I'm the visual equivalent
of a polymath.
44
00:01:43,120 --> 00:01:45,879
Nothing inadequate
about this situation.
45
00:01:45,880 --> 00:01:47,279
Well, you should be.
46
00:01:47,280 --> 00:01:49,199
Even the new girl's
sold more than you today.
47
00:01:49,200 --> 00:01:51,319
I have. Hm, it's a bit rude.
She's got a name, mate.
48
00:01:51,320 --> 00:01:52,999
Yeah. I do.
49
00:01:53,000 --> 00:01:55,159
Which is?
Which is?
50
00:01:55,160 --> 00:01:58,279
Melons.
Melons? Is that short for something?
51
00:01:58,280 --> 00:01:59,520
No.
52
00:02:00,760 --> 00:02:04,039
Unless there's, like,
a longer word for melons?
53
00:02:04,040 --> 00:02:05,999
GIGGLING
54
00:02:06,000 --> 00:02:08,319
Hello, Hellocom,
keeping you connected.
55
00:02:08,320 --> 00:02:12,279
She is a marked improvement
on religious Katy, anyway.
56
00:02:12,280 --> 00:02:14,599
Oh, don't be mean about Katy.
I'm gonna miss her.
57
00:02:14,600 --> 00:02:17,919
Just cos she was your cult leader.
Choir leader, it's a choir.
58
00:02:17,920 --> 00:02:19,399
How many times?
Cult.
59
00:02:19,400 --> 00:02:22,479
And if we don't
find someone to take over...
60
00:02:22,480 --> 00:02:24,479
No.
...we may have to disband, Ruby.
61
00:02:24,480 --> 00:02:26,119
No. No!
62
00:02:26,120 --> 00:02:27,959
Don't do that!
63
00:02:27,960 --> 00:02:31,519
Don't give me puppy dog eyes! No!
64
00:02:31,520 --> 00:02:33,759
It's fun. Isn't it, Donna?
65
00:02:33,760 --> 00:02:35,039
Donna.
66
00:02:35,040 --> 00:02:36,640
Donna!
67
00:02:38,000 --> 00:02:39,079
Isn't choir fun?
68
00:02:39,080 --> 00:02:43,199
My dopamine levels
are off the chart since joining.
69
00:02:43,200 --> 00:02:45,959
Don't even start me on my oxytocin.
70
00:02:45,960 --> 00:02:50,159
See? Just think about it. Choir is
the best thing about working here.
71
00:02:50,160 --> 00:02:52,799
And what happens
when you go back to uni, hm?
72
00:02:52,800 --> 00:02:54,239
I'm stuck with it.
73
00:02:54,240 --> 00:02:58,279
Like I told you before,
I'm not singing Kumbayas for no-one.
74
00:02:58,280 --> 00:03:02,360
Hello, Hellocom? Ruby speaking.
How can I help you?
75
00:03:08,520 --> 00:03:10,679
'Roar'
by Katy Perry
76
00:03:10,680 --> 00:03:13,999
Hey hey!
Shit!
77
00:03:14,000 --> 00:03:17,199
Vicki's here. She's back!
78
00:03:17,200 --> 00:03:21,759
Shit! No, no, no, she's not in
today. She's not in today!
79
00:03:21,760 --> 00:03:25,199
That's what I'm talking about, eh?!
80
00:03:25,200 --> 00:03:26,759
Yes! Yes!
81
00:03:26,760 --> 00:03:29,280
Let's be 'aving you!
82
00:03:31,320 --> 00:03:34,159
Hello, my chickens.
83
00:03:34,160 --> 00:03:36,599
Show me a winner!
84
00:03:36,600 --> 00:03:38,639
We're all winners!
85
00:03:38,640 --> 00:03:42,199
Ah, look at you lot working away.
86
00:03:42,200 --> 00:03:44,919
Do you know, they're
always banging on about the NHS,
87
00:03:44,920 --> 00:03:48,239
but you lot,
you're my little heroes.
88
00:03:48,240 --> 00:03:50,039
Yeah, talking o' which...
89
00:03:50,040 --> 00:03:51,839
Eh? Eh?
90
00:03:51,840 --> 00:03:52,919
Yes!
Yes!
91
00:03:52,920 --> 00:03:56,039
Vicki in the house.
Vicki in the house!
92
00:03:56,040 --> 00:03:59,359
Now that - boom -
is a nice energy, babes.
93
00:03:59,360 --> 00:04:03,239
So nice, in fact,
it has just won you...
94
00:04:03,240 --> 00:04:09,599
an advanced motion detection easy
installation ring doorbell in HD.
95
00:04:09,600 --> 00:04:11,559
Whoo-hoo-hoo!
Eh?
96
00:04:11,560 --> 00:04:14,159
Tom, why are you such a dick?
Thanks, Vicki!
97
00:04:14,160 --> 00:04:16,559
Aw. Don't thank me, babes.
Thank yourself.
98
00:04:16,560 --> 00:04:17,799
SHE SNIFFS
99
00:04:17,800 --> 00:04:20,199
Go on. I mean it.
100
00:04:20,200 --> 00:04:22,360
Say thank you to you.
101
00:04:26,200 --> 00:04:27,919
Um...
102
00:04:27,920 --> 00:04:29,879
Go on.
103
00:04:29,880 --> 00:04:31,999
Thank you, Tom.
104
00:04:32,000 --> 00:04:34,039
There we go.
105
00:04:34,040 --> 00:04:35,239
LAUGHING
106
00:04:35,240 --> 00:04:37,759
That feels good, doesn't it?
107
00:04:37,760 --> 00:04:39,439
Yep.
Yeah!
108
00:04:39,440 --> 00:04:41,599
A-ha.
Yeah.
109
00:04:41,600 --> 00:04:44,559
You should try that once a day, OK?
110
00:04:44,560 --> 00:04:48,039
Heard it
on Fearne Cotton's Happy Place.
111
00:04:48,040 --> 00:04:49,519
Right!
112
00:04:49,520 --> 00:04:51,160
Marko, let's go.
113
00:04:52,560 --> 00:04:54,120
Well done, mate.
114
00:04:55,480 --> 00:04:56,759
GIGGLING
115
00:04:56,760 --> 00:04:58,519
You love a good thank,
don't you, Tom?
116
00:04:58,520 --> 00:05:02,319
Yeah, everyone's always saying what
a massive thanker you are. Shut up!
117
00:05:02,320 --> 00:05:03,439
All the time.
118
00:05:03,440 --> 00:05:06,759
I don't know what you're laughing
about, anyway, now Vicki's here.
119
00:05:06,760 --> 00:05:08,959
Why is that a problem? It's not.
120
00:05:08,960 --> 00:05:10,719
No, it's not, unless your name's...
121
00:05:10,720 --> 00:05:12,920
Ruby. Can you come in a second?
122
00:05:13,840 --> 00:05:15,519
Oh-ho-ho!
123
00:05:15,520 --> 00:05:17,560
You be so sacked!
124
00:05:19,360 --> 00:05:22,640
HE CHUCKLES
125
00:05:24,760 --> 00:05:30,439
So, Ruby, it's been a couple
of weeks since we had our last chat
126
00:05:30,440 --> 00:05:33,599
and in that time, babes,
you've been late 11 times.
127
00:05:33,600 --> 00:05:37,319
Well, yes, but I've been going
through some stuff at home, which...
128
00:05:37,320 --> 00:05:39,599
Babes, stop. I get it.
129
00:05:39,600 --> 00:05:43,639
OK? Life's complicated.
It's messy, even.
130
00:05:43,640 --> 00:05:45,679
I'm right, aren't I, Marko,
it is, isn't it?
131
00:05:45,680 --> 00:05:47,919
Yeah, yeah, it can be. Even today...
132
00:05:47,920 --> 00:05:52,199
When I was your age,
I was just like you. A right state.
133
00:05:52,200 --> 00:05:55,999
Oh, look at her face, she thinks
I'm joking. I am not joking, babes.
134
00:05:56,000 --> 00:06:00,519
I was an actual shit show.
Yeah, you mentioned that last time.
135
00:06:00,520 --> 00:06:02,959
Right, well, then,
you know what happened, don't you?
136
00:06:02,960 --> 00:06:04,399
I had a little chat with myself,
137
00:06:04,400 --> 00:06:07,199
and now I'm gonna have
that same little chat with you.
138
00:06:07,200 --> 00:06:08,480
OK?
139
00:06:09,640 --> 00:06:14,159
We need you to change,
to get better...
140
00:06:14,160 --> 00:06:15,840
"pacifically" at your job.
141
00:06:17,080 --> 00:06:20,879
Totally will. Cos right now,
I really need this.
142
00:06:20,880 --> 00:06:22,319
I won't go into the details, but...
143
00:06:22,320 --> 00:06:24,119
I've been looking at your stats,
Ruby.
144
00:06:24,120 --> 00:06:26,839
48, 44, 61.
Ruby!
145
00:06:26,840 --> 00:06:28,399
Well, I'm a big, beautiful girl,
Mark.
146
00:06:28,400 --> 00:06:30,319
And I've worked out a problem.
147
00:06:30,320 --> 00:06:32,279
You think
you're in customer services.
148
00:06:32,280 --> 00:06:34,759
Mmm, I am, aren't I?
No, babes.
149
00:06:34,760 --> 00:06:37,599
You're in sales.
Now, we've been through this.
150
00:06:37,600 --> 00:06:39,479
Every contact with the client is...
151
00:06:39,480 --> 00:06:41,119
..an opportunity to upsell.
152
00:06:41,120 --> 00:06:43,639
And you're not taking
them opportunities, babes.
153
00:06:43,640 --> 00:06:45,839
We just need you to find a way
of helping the customer,
154
00:06:45,840 --> 00:06:48,679
and then at the end of the call,
you sell them some stuff as well,
155
00:06:48,680 --> 00:06:50,719
it's like a game of two halves.
156
00:06:50,720 --> 00:06:52,999
Oh, hello! Jurgen Klopp!
157
00:06:53,000 --> 00:06:56,279
Me no speaky football!
What's he like, eh?!
158
00:06:56,280 --> 00:06:58,399
THEY LAUGH
159
00:06:58,400 --> 00:07:00,359
A great team leader,
that's what he's like,
160
00:07:00,360 --> 00:07:03,479
and you're lucky to have him, Rubes,
cos thanks to Marko here,
161
00:07:03,480 --> 00:07:06,199
we're giving you another chance.
162
00:07:06,200 --> 00:07:09,519
OK. You have got till the end
of the day to make a sale.
163
00:07:09,520 --> 00:07:10,719
What?
164
00:07:10,720 --> 00:07:14,279
That way you can prove to me
that you are Hellocom material,
165
00:07:14,280 --> 00:07:17,319
cut from the same bloody cloth
as those bloody legends out there.
166
00:07:17,320 --> 00:07:21,359
You've got this, Ruby. Don't worry.
Yet. Go on, then, love, off you pop.
167
00:07:21,360 --> 00:07:23,839
Sell, sell, sell.
168
00:07:23,840 --> 00:07:25,639
Ah! Right.
169
00:07:25,640 --> 00:07:28,399
Er, Mark, send in Rohan, will you?
170
00:07:28,400 --> 00:07:29,879
Gotta talk bog breaks.
171
00:07:29,880 --> 00:07:31,839
Sure.
172
00:07:31,840 --> 00:07:33,720
SHE SIGHS
173
00:07:35,080 --> 00:07:36,639
So?
174
00:07:36,640 --> 00:07:38,879
You can't get rid of me.
175
00:07:38,880 --> 00:07:40,439
Not so easily
176
00:07:40,440 --> 00:07:43,679
cos of my gorgeous laugh
and infectious personality.
177
00:07:43,680 --> 00:07:44,759
You prick.
178
00:07:44,760 --> 00:07:46,559
Congratulations.
Cheers, mate.
179
00:07:46,560 --> 00:07:49,159
Doesn't she mind
that you're bad at your job, then?
180
00:07:49,160 --> 00:07:50,199
LAUGHS
181
00:07:50,200 --> 00:07:53,559
Well, sort of,
but she's giving me another chance
182
00:07:53,560 --> 00:07:56,399
to prove I am Hellocom material.
183
00:07:56,400 --> 00:07:57,999
How long?
184
00:07:58,000 --> 00:08:01,999
The end of the day? Which is fine?
Cos that's easy, right?
185
00:08:02,000 --> 00:08:05,199
No problemo at all-io.
186
00:08:05,200 --> 00:08:06,720
You can hand that over, son.
187
00:08:08,520 --> 00:08:10,799
Dead woman walking.
188
00:08:10,800 --> 00:08:13,879
Hello, Rubicom...
Hello, speaking... Oh, shit!
189
00:08:13,880 --> 00:08:17,200
Hello, Hellocom. Ruby speaking.
How can I help?
190
00:08:24,120 --> 00:08:28,119
Donna. Donna.
Do I need my top lip doing?
191
00:08:28,120 --> 00:08:30,839
Donna! Donna.
192
00:08:30,840 --> 00:08:32,519
HORN HOOTS
193
00:08:32,520 --> 00:08:34,519
Ow! Cameron!
194
00:08:34,520 --> 00:08:36,559
Last chance, choir practice.
Just come and see!
195
00:08:36,560 --> 00:08:39,239
No, Ruby, you're not joining choir.
You don't have time for that.
196
00:08:39,240 --> 00:08:40,639
Call waiting. Now.
197
00:08:40,640 --> 00:08:43,679
Such a shame, Cameron. Sorry.
Urgh!
198
00:08:43,680 --> 00:08:47,759
Hello, Hellocom, keeping you
connected. Ruby speaking.
199
00:08:47,760 --> 00:08:49,279
How can I help you?
200
00:08:49,280 --> 00:08:51,599
Ruby, it's Clinton.
All right, Clinton?
201
00:08:51,600 --> 00:08:53,519
How's my favourite customer
doing today?
202
00:08:53,520 --> 00:08:56,840
How should I know? Cos you're my
favourite customer, you daft bugger!
203
00:09:02,160 --> 00:09:04,999
So I'll call you tomorrow, shall I,
let you know how Ruby got on?
204
00:09:05,000 --> 00:09:07,600
What am I like?
205
00:09:08,640 --> 00:09:10,519
I-I really don't know.
206
00:09:10,520 --> 00:09:12,399
Totally forgot to tell you.
207
00:09:12,400 --> 00:09:16,440
I'm going to be based here
from now on... permanently.
208
00:09:17,480 --> 00:09:19,800
Great. Why?
209
00:09:21,960 --> 00:09:27,159
This branch of Hellocom is really
underperforming on every level.
210
00:09:27,160 --> 00:09:30,519
Appalling. Yeah, I know. I sent
that information to head office.
211
00:09:30,520 --> 00:09:32,599
We're in talks about
expanding my role
212
00:09:32,600 --> 00:09:34,039
so I can implement some changes.
213
00:09:34,040 --> 00:09:36,159
And now you don't need to.
214
00:09:36,160 --> 00:09:37,479
Right.
215
00:09:37,480 --> 00:09:40,639
Those little superstars out there,
they deserve better from us.
216
00:09:40,640 --> 00:09:43,679
I couldn't agree more.
And I wanna make sure they get it.
217
00:09:43,680 --> 00:09:48,959
I'm talking motivation, wellness,
mental health... things.
218
00:09:48,960 --> 00:09:50,879
Love the choir, love that,
219
00:09:50,880 --> 00:09:53,679
and your cute little
five aside-y football thingy.
220
00:09:53,680 --> 00:09:56,559
We'll have more of that, OK?
OK.
221
00:09:56,560 --> 00:09:58,039
Great. Yeah.
222
00:09:58,040 --> 00:10:00,519
Well, in terms of, like,
mental health things,
223
00:10:00,520 --> 00:10:02,519
I think that job security's
really important.
224
00:10:02,520 --> 00:10:05,199
Mm-hm, mm-hm. And I think we need
to be holding on to, you know,
225
00:10:05,200 --> 00:10:06,959
the good team members like Ruby.
226
00:10:06,960 --> 00:10:10,639
Mm, oh, absolutely.
I couldn't agree more.
227
00:10:10,640 --> 00:10:13,480
Gotta hold onto the good ones,
Marko.
228
00:10:16,120 --> 00:10:17,360
HE SIGHS
229
00:10:19,520 --> 00:10:23,440
♪ I guess I'm messy, I'm messy
I'm messy, I'm all messed up. ♪
230
00:10:24,040 --> 00:10:26,119
♪ Get the cash, get the money
Better spend that, girl
231
00:10:26,120 --> 00:10:28,119
♪ If you bad and you know it
Better show out, girl. ♪
232
00:10:28,120 --> 00:10:29,999
In one minute,
I'm watching The Repair Shop,
233
00:10:30,000 --> 00:10:32,399
and the next...
..Spinning Wheel!
234
00:10:32,400 --> 00:10:36,359
I'm gonna let you in on a trade
secret now, Clinton, my love.
235
00:10:36,360 --> 00:10:39,959
Sometimes,
the internet is just a bit shit.
236
00:10:39,960 --> 00:10:41,759
But at least
I get a nice chat with you.
237
00:10:41,760 --> 00:10:44,519
Let me have your postcode again
so I can access your account.
238
00:10:44,520 --> 00:10:47,479
BS3 4EL.
239
00:10:47,480 --> 00:10:50,199
So, erm, how are things,
other than that?
240
00:10:50,200 --> 00:10:52,679
Oh, ups and downs, Ruby.
241
00:10:52,680 --> 00:10:56,879
Found myself having a cry in Asda
this morning over Turkish Delight.
242
00:10:56,880 --> 00:10:59,559
Why are you crying in Asda
about Turkish Delight?
243
00:10:59,560 --> 00:11:03,279
Couldn't find it.
Violet always did the big shop.
244
00:11:03,280 --> 00:11:06,399
You'll get there, Clinton,
just... give it some time.
245
00:11:06,400 --> 00:11:08,039
HE WHISPERS
Upsell!
246
00:11:08,040 --> 00:11:09,520
Up yours!
247
00:11:10,800 --> 00:11:15,880
Right, you'll have to give me
all the details all over again.
248
00:11:18,200 --> 00:11:20,999
HOOTS HORN
249
00:11:21,000 --> 00:11:23,399
CHEERING
250
00:11:23,400 --> 00:11:25,319
Mwah! Mwah!
251
00:11:25,320 --> 00:11:28,839
Rack me up,
Drindle's got another one.
252
00:11:28,840 --> 00:11:30,999
What? Another one?
253
00:11:31,000 --> 00:11:34,199
Whoa-oh-oh-oh!
254
00:11:34,200 --> 00:11:38,439
Sometimes, we are the only people
he speaks to all week. All week! Us.
255
00:11:38,440 --> 00:11:40,679
You're the only people I talk to.
What are you saying?
256
00:11:40,680 --> 00:11:43,079
I can't force him
to buy stuff he doesn't need.
257
00:11:43,080 --> 00:11:44,759
But if you don't...
258
00:11:44,760 --> 00:11:46,399
you'll lose your job.
I'll lose my job!
259
00:11:46,400 --> 00:11:48,119
And why do you need your job?
260
00:11:48,120 --> 00:11:50,679
Cos I am now the sole bill payer
in my household.
261
00:11:50,680 --> 00:11:53,599
Yes, go, independent woman.
Shut up.
262
00:11:53,600 --> 00:11:54,999
Where's Craig?
Yes!
263
00:11:55,000 --> 00:11:59,639
Jesus! Please,
don't wear your ski mask at work.
264
00:11:59,640 --> 00:12:02,119
But man, it's freezing down here, seriously.
265
00:12:02,120 --> 00:12:06,199
You don't know what it's like
with that door going open and shut
266
00:12:06,200 --> 00:12:08,039
and open and shut...
267
00:12:08,040 --> 00:12:10,519
Craig, Craig, Craig,
just take the mask off.
268
00:12:10,520 --> 00:12:11,839
Seriously...
269
00:12:11,840 --> 00:12:14,759
you'll be paying for man's Lemsip's
if I get sick, bruv. OK, mate.
270
00:12:14,760 --> 00:12:16,999
I'm telling you.
Where are you taking me, anyway?
271
00:12:17,000 --> 00:12:18,200
A-ha!
272
00:12:21,040 --> 00:12:23,279
Oh, Mark, please, no. No, no.
273
00:12:23,280 --> 00:12:25,639
Don't fight it.
No, no, no, no, no, no!
274
00:12:25,640 --> 00:12:28,519
I spent two weeks of my life
in that training room. Please!
275
00:12:28,520 --> 00:12:32,479
Don't resist. Please don't make me
go in there. Please. Please!
276
00:12:32,480 --> 00:12:33,759
THEY LAUGH
277
00:12:33,760 --> 00:12:37,119
Oh, hey, Ellie.
Hey, bitches, you OK?
278
00:12:37,120 --> 00:12:38,599
How are you doing?
279
00:12:38,600 --> 00:12:41,679
Do you, er, do you mind
if we use this room for a bit?
280
00:12:41,680 --> 00:12:43,479
You two wanna use this room?
281
00:12:43,480 --> 00:12:44,920
You and you?
Yeah.
282
00:12:45,880 --> 00:12:48,079
Well, that is completely
against the company policy,
283
00:12:48,080 --> 00:12:51,040
but I'm not here to judge,
so you do you, bitches, it's OK.
284
00:12:52,160 --> 00:12:54,959
Oh, God, no.
No, not for anything like that.
285
00:12:54,960 --> 00:12:56,839
Oh!
SHE CACKLES
286
00:12:56,840 --> 00:12:58,360
Oh, my God.
287
00:12:59,480 --> 00:13:03,079
Oh, that's so embarrassing for me.
Oh!
288
00:13:03,080 --> 00:13:05,239
You too must think
I'm absolutely mental.
289
00:13:05,240 --> 00:13:06,839
No.
Not that mental.
290
00:13:06,840 --> 00:13:09,279
No, she just needs to go through
some of the basics.
291
00:13:09,280 --> 00:13:11,679
And you're the one to show her
how it's done, are you?
292
00:13:11,680 --> 00:13:13,319
Hashtag dirty boy.
293
00:13:13,320 --> 00:13:14,599
Don't start!
294
00:13:14,600 --> 00:13:18,039
THEY ALL LAUGH
295
00:13:18,040 --> 00:13:19,639
No, but seriously, whatever,
296
00:13:19,640 --> 00:13:22,759
I'm gonna go and grab some sushi
or something cos do you know what?
297
00:13:22,760 --> 00:13:26,279
Lately, I've got
this really big addiction to wasabi.
298
00:13:26,280 --> 00:13:28,719
I mean,
is that weird, or is that weird?
299
00:13:28,720 --> 00:13:31,279
Sushi, yeah, cool.
300
00:13:31,280 --> 00:13:34,800
OK, well, I'll catch
you bitches later. Bye.
301
00:13:40,000 --> 00:13:42,919
That was interesting.
Sorry, what?
302
00:13:42,920 --> 00:13:46,519
You fancy Ellie,
the training coordinator. No! What?
303
00:13:46,520 --> 00:13:47,799
You do!
304
00:13:47,800 --> 00:13:49,999
No, not really, or at all.
305
00:13:50,000 --> 00:13:52,719
Oh, God. OK, let's just start with
the fundamentals of sex-cess...
306
00:13:52,720 --> 00:13:58,559
Success, and then we'll move
on to closing the deal, shall we?
307
00:13:58,560 --> 00:14:02,920
We certainly can because we've
totally got work to do today, bitch.
308
00:14:05,960 --> 00:14:11,839
OK, so, making the sale. Confirm
you're speaking to the bill payer.
309
00:14:11,840 --> 00:14:16,079
Hello, am I speaking to
the bill payer, please? Your turn.
310
00:14:16,080 --> 00:14:20,239
Hello, Ellie, training coordinator.
Say it.
311
00:14:20,240 --> 00:14:22,839
Hello, Ellie.
THEY CHUCKLE
312
00:14:22,840 --> 00:14:25,799
Be real. Create a connection.
313
00:14:25,800 --> 00:14:29,119
Please upgrade your account
so I don't get sacked.
314
00:14:29,120 --> 00:14:33,559
Or in your case, fancy a Nando's?
Oh, Ruby, enough, please!
315
00:14:33,560 --> 00:14:38,239
You have to take this seriously.
And I was thinking more Browns.
316
00:14:38,240 --> 00:14:41,039
Hm, top of Barber Street? Bit keen.
317
00:14:41,040 --> 00:14:46,639
Zizzi's, maybe.
Zizzi. Oh, nice.
318
00:14:46,640 --> 00:14:49,039
Sorry. Sorry. This is about you.
319
00:14:49,040 --> 00:14:52,839
I think I might be a lost cause,
though, mate.
320
00:14:52,840 --> 00:14:55,519
But thanks for trying.
I just don't want you to go.
321
00:14:55,520 --> 00:14:57,159
Why?
322
00:14:57,160 --> 00:14:58,719
DOOR OPENS
323
00:14:58,720 --> 00:15:02,359
Knock-knock, bitches, pants back on.
I'm joking, obviously.
324
00:15:02,360 --> 00:15:05,559
Are you done, though, only I need to
get on with my job and stuff. Yeah.
325
00:15:05,560 --> 00:15:09,959
Nailed it, but Mark has something
he wants to run past you. Mark?
326
00:15:09,960 --> 00:15:11,320
Ruby!
327
00:15:13,120 --> 00:15:17,199
♪ When the saints go marching in
328
00:15:17,200 --> 00:15:19,039
♪ Oh when the saints go... ♪
329
00:15:19,040 --> 00:15:21,919
Ruby! Oh, you changed your mind!
No.
330
00:15:21,920 --> 00:15:24,199
Cameron, mate,
I was just hiding from...
331
00:15:24,200 --> 00:15:26,879
There you are, babes. Hi.
332
00:15:26,880 --> 00:15:29,719
I was looking for you cos you
wasn't at your desk. Bit weird.
333
00:15:29,720 --> 00:15:32,199
Sorry, Vicki. On my way there now.
334
00:15:32,200 --> 00:15:33,239
Lovely.
335
00:15:33,240 --> 00:15:35,799
Cos I've decided, I'm gonna have
a listen in on your next call.
336
00:15:35,800 --> 00:15:38,439
I'll see what's going wrong
for meself.
337
00:15:38,440 --> 00:15:40,160
Great idea
338
00:15:45,000 --> 00:15:47,159
What's she say?
339
00:15:47,160 --> 00:15:50,639
No. It's fine.
Seriously?
340
00:15:50,640 --> 00:15:52,319
What is wrong with the woman?
341
00:15:52,320 --> 00:15:54,839
Ruby, call waiting.
342
00:15:54,840 --> 00:15:57,839
Right, come on. Come on, Ruby.
You've got this. Good luck.
343
00:15:57,840 --> 00:15:59,920
Just do your job, but better.
344
00:16:01,320 --> 00:16:03,320
SHE SIGHS
345
00:16:05,760 --> 00:16:08,679
Hello, Hellocom, keeping you
connected.
346
00:16:08,680 --> 00:16:10,679
Ruby speaking. How can...?
347
00:16:10,680 --> 00:16:14,399
I've been on hold
for nearly 20 minutes.
348
00:16:14,400 --> 00:16:17,239
I'm sorry about that.
We've been experiencing a high...
349
00:16:17,240 --> 00:16:21,799
All I want is to close my account.
Can you do that or not?
350
00:16:21,800 --> 00:16:25,279
My kids have left home.
351
00:16:25,280 --> 00:16:29,839
There's nothing on TV,
and my husband uses pay-as-you-go
352
00:16:29,840 --> 00:16:33,999
cos he's sleeping with
our marriage counsellor.
353
00:16:34,000 --> 00:16:35,439
Bloody hell!
354
00:16:35,440 --> 00:16:38,480
Ruby, stick to the script.
Come on! Ruby.
355
00:16:39,760 --> 00:16:42,639
I'm sorry you are having
this problem.
356
00:16:42,640 --> 00:16:45,359
Let me see if there is anything else
I can do to help.
357
00:16:45,360 --> 00:16:51,319
Why? Why does everything
have to be so hard?
358
00:16:51,320 --> 00:16:54,160
Can you close this account or not?
359
00:16:56,080 --> 00:16:58,919
All right, here's what I'm thinking.
360
00:16:58,920 --> 00:17:01,239
The last thing you need to do
is cut yourself off.
361
00:17:01,240 --> 00:17:03,359
You need to call your best mate.
362
00:17:03,360 --> 00:17:08,119
I haven't spoken with her
since 2014.
363
00:17:08,120 --> 00:17:11,479
All the more reason to, and as
far as your kids leaving home,
364
00:17:11,480 --> 00:17:12,999
they're gonna still need you,
365
00:17:13,000 --> 00:17:16,319
so let me help you set up
your face-to-face calling.
366
00:17:16,320 --> 00:17:17,639
Why?
367
00:17:17,640 --> 00:17:20,759
Why are you doing all this?
368
00:17:20,760 --> 00:17:22,279
Cos I know the feeling.
369
00:17:22,280 --> 00:17:24,639
It's like when you're lying in bed
370
00:17:24,640 --> 00:17:27,159
and your duvet slipped out the cover
a little bit,
371
00:17:27,160 --> 00:17:29,279
and all you've got keeping you warm
is an empty sheet,
372
00:17:29,280 --> 00:17:32,239
and you know you could just get up
and give it a good shake
373
00:17:32,240 --> 00:17:35,279
and do up the poppers and readjust,
but you don't.
374
00:17:35,280 --> 00:17:39,959
Cos you can't be arsed,
so you just lie there getting cold
375
00:17:39,960 --> 00:17:43,319
because putting on a duvet cover
on your own is bloody hard,
376
00:17:43,320 --> 00:17:44,759
you know what I'm saying?
377
00:17:44,760 --> 00:17:48,519
So I'm gonna help you get your
meta-fucking-phorical duvet in order
378
00:17:48,520 --> 00:17:51,280
and piss off your husband
in the process.
379
00:17:53,800 --> 00:17:58,559
I love it. Oh, thank you, Ruby,
you're great.
380
00:17:58,560 --> 00:18:00,239
No worries.
381
00:18:00,240 --> 00:18:04,280
That's what we're here to do
at Hellocom, keeping you connected.
382
00:18:05,360 --> 00:18:07,400
Yeah!
383
00:18:08,920 --> 00:18:15,239
That was amazing. I don't think
I've ever heard a call like that.
384
00:18:15,240 --> 00:18:17,359
Oh, you guys, just doing my job.
385
00:18:17,360 --> 00:18:19,959
Oh, except it isn't your job,
is it, Ruby?
386
00:18:19,960 --> 00:18:23,599
Your job, as we discussed,
is ultimately about sales.
387
00:18:23,600 --> 00:18:25,320
What did you actually sell?
388
00:18:26,920 --> 00:18:28,199
N-Nothing.
389
00:18:28,200 --> 00:18:29,679
Nothing.
390
00:18:29,680 --> 00:18:33,239
We're gonna have to let you go,
I'm afraid. What?
391
00:18:33,240 --> 00:18:35,079
Whoa! Hang on, one second! Vicki,
392
00:18:35,080 --> 00:18:38,039
she stopped the customer
from leaving, so...
393
00:18:38,040 --> 00:18:40,959
Yeah, but I "pacifically"
asked for one thing, Marko.
394
00:18:40,960 --> 00:18:44,319
Yes, but also you said to prove
herself as Hellocom material,
395
00:18:44,320 --> 00:18:45,799
which she totally is.
396
00:18:45,800 --> 00:18:47,639
Really?
Absolutely!
397
00:18:47,640 --> 00:18:49,879
Absolutely.
398
00:18:49,880 --> 00:18:51,879
Well, like, look at the choir.
399
00:18:51,880 --> 00:18:54,079
Yes, the choir.
400
00:18:54,080 --> 00:18:58,639
Ruby... Ruby was to be our new
choir leader, weren't you, Ruby?
401
00:18:58,640 --> 00:19:01,039
Yes, I was. Totally.
402
00:19:01,040 --> 00:19:03,239
Well, just get someone else
to do it.
403
00:19:03,240 --> 00:19:05,719
No-one else wants to.
Believe me, I've tried.
404
00:19:05,720 --> 00:19:10,919
See? No Ruby, no choir, and choir,
it-it makes you feel good, right?
405
00:19:10,920 --> 00:19:13,319
Donna's dopamine levels
are off the charts since joining.
406
00:19:13,320 --> 00:19:16,119
Don't even get her started
on her oxytocin. Never been happier.
407
00:19:16,120 --> 00:19:19,319
And you said yourself you really
wanted to focus on staff wellness,
408
00:19:19,320 --> 00:19:20,720
right, Vicki?
409
00:19:23,040 --> 00:19:25,959
VICKI SIGHS
410
00:19:25,960 --> 00:19:28,439
You lot! What are you like, eh?
411
00:19:28,440 --> 00:19:32,399
All right, I'm not a monster.
Go on, have it your way.
412
00:19:32,400 --> 00:19:33,799
Saved again, Rubes.
413
00:19:33,800 --> 00:19:35,439
SHE LAUGHS
414
00:19:35,440 --> 00:19:39,239
Ah! This lot really like you,
Ruby...
415
00:19:39,240 --> 00:19:41,479
for some reason.
416
00:19:41,480 --> 00:19:43,919
Hopefully, I'll get to find out why
417
00:19:43,920 --> 00:19:47,200
while I closely monitor
all your work from now on.
418
00:19:50,440 --> 00:19:52,160
Sell, sell, sell!
419
00:19:54,160 --> 00:19:58,039
So, um, seeing as I'm celebrating
and you're not,
420
00:19:58,040 --> 00:20:01,519
how about I, um, buy you a drink?
421
00:20:01,520 --> 00:20:04,239
On a school night?
Come on.
422
00:20:04,240 --> 00:20:06,479
Come on, come on, come on!
Yeah, all right, then.
423
00:20:06,480 --> 00:20:08,679
Surprise, bitches. Guess what?
424
00:20:08,680 --> 00:20:11,559
I'm now actually free for dinner,
so I was thinking maybe
425
00:20:11,560 --> 00:20:15,879
let's go for some sushi because
I do have this addiction to wasabi.
426
00:20:15,880 --> 00:20:18,359
I mean, is that weird?
Still not weird.
427
00:20:18,360 --> 00:20:20,599
Actually, I just said
I'd go for a drink with Ruby.
428
00:20:20,600 --> 00:20:22,159
Oh...
429
00:20:22,160 --> 00:20:24,959
OK...
430
00:20:24,960 --> 00:20:28,399
No. No, no, no, I'm fine.
I'm totally fine.
431
00:20:28,400 --> 00:20:34,279
You-You two go and have fun,
and I will be fine. You go.
432
00:20:34,280 --> 00:20:36,159
Another time?
Yeah, yeah, yeah. OK. Um...
433
00:20:36,160 --> 00:20:38,000
Bye, bitch.
See you later. Come on.
434
00:20:39,760 --> 00:20:44,799
Ruby, well done today. That really
was a great call. Oh, thanks.
435
00:20:44,800 --> 00:20:46,399
STUTTERS
436
00:20:46,400 --> 00:20:48,199
Er...
437
00:20:48,200 --> 00:20:49,799
SIGHS
438
00:20:49,800 --> 00:20:51,319
Do you love him?
439
00:20:51,320 --> 00:20:53,479
Who? What?! Mark?
440
00:20:53,480 --> 00:20:54,799
Hm.
441
00:20:54,800 --> 00:20:56,799
N... He...
442
00:20:56,800 --> 00:20:59,479
Don't be daft. He's not my type.
I...
443
00:20:59,480 --> 00:21:03,360
My mum always said don't date a man
who smells better than you, so...
444
00:21:04,720 --> 00:21:06,680
He does smell better than you.
445
00:21:09,160 --> 00:21:12,279
Yeah, you're right.
Hey, fancy a quick pint?
446
00:21:12,280 --> 00:21:14,120
No.
Oh.
447
00:21:16,400 --> 00:21:20,479
Sure, I've got...
I've got loads on, anyway.
448
00:21:20,480 --> 00:21:23,440
Yeah, I'll just do my own thing.
449
00:21:27,080 --> 00:21:29,759
♪ Take mine
450
00:21:29,760 --> 00:21:33,160
♪ Did everything you wanted
Did it all
451
00:21:34,800 --> 00:21:39,679
♪ And I'm fine leaving it friendly
Without ever knowing all
452
00:21:39,680 --> 00:21:42,399
♪ But I have decided
453
00:21:42,400 --> 00:21:45,319
♪ I was sure
You over all of them
454
00:21:45,320 --> 00:21:48,839
♪ You over all
I have decided
455
00:21:48,840 --> 00:21:52,239
♪ I was sure
You over all of them
456
00:21:52,240 --> 00:21:53,799
♪ You over all
457
00:21:53,800 --> 00:21:57,479
♪ And every single time
I got something to say
458
00:21:57,480 --> 00:22:00,999
♪ I chew on it and spit on it
And say it anyway
459
00:22:01,000 --> 00:22:03,999
♪ I know I don't behave
The way you want me to be
460
00:22:04,000 --> 00:22:07,959
♪ I'd love to change my ways
But it's too late
461
00:22:07,960 --> 00:22:11,119
♪ And every single time
I got something to say
462
00:22:11,120 --> 00:22:14,279
♪ I chew on it and spit on it
And say it anyway
463
00:22:14,280 --> 00:22:17,639
♪ I know I don't behave
The way you want me to be
464
00:22:17,640 --> 00:22:21,840
♪ I'd love to change my ways
But it's too late
465
00:22:22,800 --> 00:22:24,800
♪ I was sure
466
00:22:26,280 --> 00:22:28,400
♪ You over all
467
00:22:30,080 --> 00:22:31,680
♪ I was sure
468
00:22:32,920 --> 00:22:35,040
♪ You over all. ♪
35568
Can't find what you're looking for?
Get subtitles in any language from opensubtitles.com, and translate them here.
Afrikaans
Akan
Albanian
Amharic
Arabic
Armenian
Azerbaijani
Basque
Belarusian
Bemba
Bengali
Bihari
Bosnian
Breton
Bulgarian
Cambodian
Catalan
Cebuano
Cherokee
Chichewa
Chinese (Simplified)
Chinese (Traditional)
Corsican
Croatian
Czech
Danish
Dutch
English
Esperanto
Estonian
Faroese
Finnish
Galician
Georgian
German
Guarani
Haitian Creole
Hausa
Hawaiian
Hebrew
Hmong
Hungarian
Icelandic
Indonesian
Irish
Italian
Japanese
Kazakh
Kinyarwanda
Kirundi
Kongo
Korean
Krio (Sierra Leone)
Kurdish
Kyrgyz
Laothian
Latin
Latvian
Lithuanian
Luganda
Luo
Luxembourgish
Macedonian
Malagasy
Malay
Maltese
Maori
Mauritian Creole
Moldavian
Mongolian
Myanmar (Burmese)
Montenegrin
Nepali
Norwegian
Pashto
Persian
Polish
Portuguese (Brazil)
Portuguese (Portugal)
Quechua
Romanian
Romansh
Russian
Samoan
Scots Gaelic
Serbian
Sesotho
Setswana
Seychellois Creole
Shona
Sindhi
Sinhalese
Slovak
Slovenian
Somali
Spanish
Swedish
Tajik
Thai
Tigrinya
Tonga
Turkish
Turkmen
Ukrainian
Uzbek
Vietnamese
Welsh
Wolof