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These are the user uploaded subtitles that are being translated: 1 00:00:02,836 --> 00:00:05,189 On approach to Raleigh-Durham Airport... 2 00:00:06,923 --> 00:00:08,508 Did we just have a flame-out? 3 00:00:08,591 --> 00:00:11,636 The pilots decide to abort their landing. 4 00:00:11,720 --> 00:00:15,515 When you have an engine failure you lose 80% of your performance. 5 00:00:15,598 --> 00:00:18,101 Let’s go missed approach. 6 00:00:18,184 --> 00:00:20,353 But the plan falls apart. 7 00:00:20,437 --> 00:00:21,771 Lower the nose! 8 00:00:23,148 --> 00:00:24,266 We were going down. 9 00:00:31,573 --> 00:00:34,743 Only five of the 20 people onboard survive. 10 00:00:36,911 --> 00:00:41,708 NTSB investigators are puzzled by the wreckage of Flight 3379. 11 00:00:41,791 --> 00:00:44,733 It appears the engines were rotating at full power. 12 00:00:45,545 --> 00:00:46,963 So what went wrong? 13 00:00:47,672 --> 00:00:51,009 Only by taking a test flight to the brink of disaster. 14 00:00:51,092 --> 00:00:52,427 PILOT Yawing to the left. 15 00:00:52,510 --> 00:00:55,805 Will an astonishing sequence of events be revealed. 16 00:00:56,973 --> 00:00:58,892 This airplane had to crash. 17 00:00:58,975 --> 00:01:00,393 No! 18 00:01:03,563 --> 00:01:05,023 Mayday! Mayday! 19 00:01:16,201 --> 00:01:19,788 [Do Not Translate Title] 20 00:01:20,246 --> 00:01:24,776 THIS IS A TRUE STORY. IT IS BASED ON OFFICIAL REPORTS AND EYEWITNESS ACCOUNTS. 21 00:01:27,670 --> 00:01:28,505 {\an8}TURBOPROP TERROR 22 00:01:28,588 --> 00:01:31,174 {\an8}American Eagle Flight 3379 approaches 23 00:01:31,257 --> 00:01:33,927 Raleigh-Durham International Airport. 24 00:01:34,677 --> 00:01:35,970 DECEMBER 13, 1994 25 00:01:36,763 --> 00:01:39,469 {\an8}Okay. Can you do the descent checklist, please? 26 00:01:43,103 --> 00:01:47,899 In the cockpit, Captain Mike Hillis and First Officer Matthew Sailor, 27 00:01:47,982 --> 00:01:49,159 prepare for landing. 28 00:01:50,568 --> 00:01:54,114 Altimeter 30, 31, set, cross-checked. 29 00:01:54,197 --> 00:01:57,951 30, 31, set, cross-checked. 30 00:01:58,576 --> 00:01:59,619 DOUG TAUBER FORMER JETSTREAM PILOT 31 00:01:59,702 --> 00:02:02,456 These were young pilots just starting off in their career. 32 00:02:02,539 --> 00:02:05,751 They were looking to go work at the major airlines where the pay 33 00:02:05,834 --> 00:02:08,294 and benefits were substantially better. 34 00:02:10,463 --> 00:02:13,883 The pilots are flying a Jetstream 3201, 35 00:02:13,967 --> 00:02:17,262 a twin turbo-prop airplane designed for short flights. 36 00:02:18,429 --> 00:02:21,841 It’s a workhorse for regional airlines like American Eagle. 37 00:02:22,725 --> 00:02:26,396 Turbo-prop engines run more efficiently at lower altitudes. 38 00:02:26,479 --> 00:02:31,818 They’re actually more fuel efficient. So on these short-haul routes, 39 00:02:31,901 --> 00:02:34,487 the Jetstream pretty much fit that market. 40 00:02:37,198 --> 00:02:43,037 Flight 3379 took off at 6:00 PM from Greensboro, North Carolina. 41 00:02:43,121 --> 00:02:46,624 It’s a 35-minute flight to Raleigh-Durham airport. 42 00:02:47,876 --> 00:02:50,253 Well folks, at this time, we're about 10.8 miles... 43 00:02:50,336 --> 00:02:52,047 From Raleigh-Durham International Airport, 44 00:02:52,130 --> 00:02:54,674 about five minutes out and about to begin our approach. 45 00:02:54,757 --> 00:02:56,802 The weather tonight's not very good in Raleigh. 46 00:02:56,885 --> 00:02:59,137 Two-mile visibility because of rain and fog, 47 00:02:59,220 --> 00:03:02,456 and the winds are out of the north at six miles an hour. 48 00:03:05,560 --> 00:03:08,730 There are 18 passengers onboard tonight. 49 00:03:08,813 --> 00:03:11,357 Among them, college student Lauren Anderson. 50 00:03:12,942 --> 00:03:14,361 I had been up the night before. 51 00:03:14,444 --> 00:03:15,403 LAUREN ANDERSON PASSENGER, FLIGHT 3379 52 00:03:15,486 --> 00:03:16,488 I’d stayed up all night, pulled an all-nighter, 53 00:03:16,571 --> 00:03:21,242 wrote a paper and slid it under the door of my English professor that morning, 54 00:03:21,326 --> 00:03:24,371 so I was pretty tired. It had been a long week of finals. 55 00:03:24,454 --> 00:03:26,039 I was ready to get home. 56 00:03:30,084 --> 00:03:34,005 Eagle Flight 3379, reduce to one seven zero, 57 00:03:34,088 --> 00:03:35,971 then descend and maintain 3,000. 58 00:03:38,885 --> 00:03:40,512 Ten miles from Raleigh-Durham, 59 00:03:40,595 --> 00:03:44,224 Flight 3379 is cleared to begin its descent. 60 00:03:46,851 --> 00:03:49,354 One 70 then 3,000, 3379. 61 00:03:54,275 --> 00:03:56,694 The flight crew reduces engine power. 62 00:04:00,990 --> 00:04:03,660 In a turbo-prop plane, the engine power 63 00:04:03,743 --> 00:04:06,626 and the propellor speed are controlled separately. 64 00:04:08,164 --> 00:04:13,586 The Jetstream 32 had no autopilot. So you were always hand-flying it. 65 00:04:16,089 --> 00:04:21,094 It was one of the most demanding airplanes on a pilot’s flying skills. 66 00:04:24,430 --> 00:04:28,685 Descending to 3000 feet, the crew keeps a close eye on the weather. 67 00:04:33,106 --> 00:04:35,358 When you get a chance, look out your window and see if 68 00:04:35,441 --> 00:04:36,943 you see any of that ice. 69 00:04:39,570 --> 00:04:43,159 Yeah, I was looking out there. I don't see anything right now. 70 00:04:45,159 --> 00:04:48,454 Icing can be a major threat to an aircraft. 71 00:04:48,538 --> 00:04:50,707 It not only increases the weight of it, 72 00:04:50,790 --> 00:04:53,543 but also spoils the aerodynamics over the wing. 73 00:04:56,045 --> 00:04:59,048 Icing isn't the only hazard facing the pilots. 74 00:05:01,718 --> 00:05:06,806 Eagle Flight 3379, caution wake turbulence. You’re spacing on a 727. 75 00:05:06,889 --> 00:05:08,975 Turn left one niner zero. 76 00:05:11,227 --> 00:05:15,398 There’s a 727 landing ahead of Flight 3379, 77 00:05:15,481 --> 00:05:18,423 which creates a potential hazard for the Jetstream. 78 00:05:20,320 --> 00:05:23,656 Heavy aircraft tend to generate very strong 79 00:05:23,740 --> 00:05:29,370 horizontal tornadoes called vortexes, that come off the wing tips. 80 00:05:31,247 --> 00:05:36,210 If a smaller aircraft has an encounter with wake turbulence, 81 00:05:36,294 --> 00:05:41,132 it could be so powerful that it’s beyond the control 82 00:05:41,215 --> 00:05:42,980 of the pilot to counteract it. 83 00:05:44,677 --> 00:05:47,555 Left one niner zero, 3379. 84 00:05:50,141 --> 00:05:51,393 For safety, the pilots 85 00:05:51,476 --> 00:05:53,829 make a minor adjustment to their course. 86 00:05:55,772 --> 00:05:57,357 Eagle Flight 3379, Raleigh. 87 00:05:57,440 --> 00:06:04,155 Cleared to land, wind zero one zero at eight, traffic three and a half mile... 88 00:06:04,238 --> 00:06:05,740 Final, at 727. 89 00:06:06,491 --> 00:06:08,618 Cleared to land five left. 3379. 90 00:06:11,371 --> 00:06:17,418 Once the Boeing 727 touches down, Flight 3379 will be cleared to land. 91 00:06:22,465 --> 00:06:25,093 We didn't anticipate any issues. 92 00:06:26,219 --> 00:06:28,513 It was the same old, same old, I’d say. 93 00:06:28,596 --> 00:06:32,126 Probably had taken that flight three times already that year. 94 00:06:35,603 --> 00:06:39,607 - And gear down. - Gear down. 95 00:06:41,567 --> 00:06:44,097 The pilots configure the plane for landing. 96 00:06:44,654 --> 00:06:49,992 - Flaps 20. - Flaps 20. 97 00:06:52,036 --> 00:06:54,122 Just minutes before touchdown... 98 00:06:57,500 --> 00:07:01,129 Why’s that ignition light on? Did we just have a flame-out? 99 00:07:02,588 --> 00:07:04,824 The engine ignition light illuminates. 100 00:07:06,217 --> 00:07:09,054 Seeing the ignition light come on during approach, 101 00:07:09,137 --> 00:07:11,472 would typically raise a concern. 102 00:07:11,556 --> 00:07:14,809 If combustion is interrupted for any reason, 103 00:07:14,892 --> 00:07:19,147 it's what pilots call a flame-out or an engine failure. 104 00:07:20,773 --> 00:07:22,950 I'm not sure what's going on with it. 105 00:07:23,943 --> 00:07:25,820 If there is an engine failure, 106 00:07:25,903 --> 00:07:28,139 the pilots need to reconsider landing. 107 00:07:29,282 --> 00:07:31,076 The pilot would have to make the decision whether to 108 00:07:31,159 --> 00:07:34,787 continue the approach or abort the approach, 109 00:07:34,871 --> 00:07:36,519 and see what the problem is. 110 00:07:37,290 --> 00:07:40,251 What do you want me to do? Are you gonna continue? 111 00:07:40,334 --> 00:07:44,046 Okay, yeah. I'm gonna continue. Just back me up. 112 00:07:45,465 --> 00:07:47,467 Captain Hillis decides to land. 113 00:07:49,594 --> 00:07:50,928 All right. 114 00:07:51,012 --> 00:07:52,889 Let’s go missed approach. 115 00:07:52,972 --> 00:07:56,100 But then, he reverses his decision. 116 00:07:58,311 --> 00:08:00,980 A go around or a missed approach would have 117 00:08:01,063 --> 00:08:06,110 given the pilot more time to run an engine failure checklist. 118 00:08:06,194 --> 00:08:08,780 When you’re on final, you really don’t have that 119 00:08:08,863 --> 00:08:10,490 much time to complete it. 120 00:08:13,367 --> 00:08:14,702 Set max power. 121 00:08:17,121 --> 00:08:21,083 Now, at 1500 feet, Captain Hillis aborts the landing. 122 00:08:22,877 --> 00:08:24,421 When you have an engine failure, 123 00:08:24,504 --> 00:08:29,842 you not only lost half your power, you lose 80% of your performance. 124 00:08:32,803 --> 00:08:38,434 Flight 3379 isn’t climbing, and it’s losing speed. 125 00:08:40,102 --> 00:08:43,272 Lower the nose. Lower the nose! 126 00:08:45,233 --> 00:08:48,986 At 1400 feet, the plane is stalling. 127 00:08:51,405 --> 00:08:53,574 - You got it? - Yeah. 128 00:08:53,658 --> 00:08:56,035 They’re unable to climb. 129 00:08:56,118 --> 00:08:59,648 They’re starting to lose directional control of the aircraft. 130 00:09:01,499 --> 00:09:05,253 Flight 3379 is turning steadily to the left, 131 00:09:05,336 --> 00:09:07,255 veering further off course. 132 00:09:07,338 --> 00:09:08,464 Lower the nose! 133 00:09:10,091 --> 00:09:14,178 Things are getting bad real fast and they’re running out of time. 134 00:09:14,929 --> 00:09:15,972 Here! 135 00:09:17,723 --> 00:09:22,687 Plunging rapidly towards the ground, the pilots fight to recover their plane. 136 00:09:23,437 --> 00:09:28,067 There's no flight attendant on the plane. There was a lot of commotion. 137 00:09:28,150 --> 00:09:31,404 Um, you could hear some kind of warning siren. 138 00:09:32,572 --> 00:09:35,116 I... I was scared, people were scared. 139 00:09:38,661 --> 00:09:41,661 We knew we were crashing, I knew we were going down. 140 00:09:48,713 --> 00:09:53,426 I just braced myself, literally putting my hand, 141 00:09:53,509 --> 00:09:55,804 and my foot on the seat in front of me. 142 00:09:58,055 --> 00:09:59,223 Ah! 143 00:10:02,643 --> 00:10:07,273 I had a moment that, "Okay, I need to survive. I need to live through this." 144 00:10:08,065 --> 00:10:08,899 No! 145 00:10:08,983 --> 00:10:10,318 Ah! 146 00:10:10,401 --> 00:10:11,944 Whoa! 147 00:10:28,711 --> 00:10:31,422 When we crashed, um, I... 148 00:10:31,505 --> 00:10:35,301 I just remember hitting ground very, very fast, very hard. 149 00:10:36,969 --> 00:10:39,973 Flight 3379 has just plowed through the dense woods of North Carolina. 150 00:10:40,056 --> 00:10:46,187 It’s now a pile of burning wreckage 151 00:10:47,772 --> 00:10:53,361 The plane split literally in, in between my seat and the seat in front of me. 152 00:10:55,529 --> 00:10:58,699 I can remember taking my seatbelt off, 153 00:10:58,783 --> 00:11:01,548 and hearing people moaning and people screaming. 154 00:11:03,621 --> 00:11:08,042 I couldn't see anything. I don’t know if I lost my contacts, 155 00:11:08,125 --> 00:11:11,003 or I just had fuel in my eyes. 156 00:11:13,214 --> 00:11:15,299 I, I couldn't walk. 157 00:11:16,634 --> 00:11:18,719 But my adrenaline was pumping. 158 00:11:19,261 --> 00:11:21,972 I was in fight or flight mode. 159 00:11:22,056 --> 00:11:23,641 My intuition was that I had... 160 00:11:23,724 --> 00:11:28,145 I had to survive and, somehow, I got away from the fire. 161 00:11:40,324 --> 00:11:45,121 Morrisville firefighter David Farrell is one of the first responders on site. 162 00:11:47,289 --> 00:11:48,791 And your heart’s racing. 163 00:11:48,916 --> 00:11:51,085 I mean, you know you’re probably fixed to encounter 164 00:11:51,168 --> 00:11:52,378 DAVID FARRELL FIRST RESPONDER 165 00:11:52,461 --> 00:11:55,923 one of the worst things you've ever been in, in your life. 166 00:11:58,384 --> 00:12:01,596 And you could see the fire. Your heart was in your throat. 167 00:12:01,679 --> 00:12:04,679 You know, your adrenaline is pumping. You're scared. 168 00:12:05,015 --> 00:12:08,936 As I got closer to the scene, something caught my eye. 169 00:12:10,312 --> 00:12:11,897 And I looked down. 170 00:12:18,028 --> 00:12:22,074 I saw a female pulling herself away from the fire, 171 00:12:22,158 --> 00:12:23,982 and she couldn't move her legs. 172 00:12:28,038 --> 00:12:31,667 He had asked my name, and I told him I needed to find 173 00:12:31,751 --> 00:12:34,295 my suitcase and that I needed to get home. 174 00:12:35,880 --> 00:12:38,216 And I said, "You... You're gonna make it. 175 00:12:38,299 --> 00:12:44,638 Um, you're not gonna die on my watch. 176 00:12:44,722 --> 00:12:48,840 "You’re through the worst of this, and we're gonna get you out of here. 177 00:12:50,311 --> 00:12:53,147 Lauren Anderson is one of only five survivors. 178 00:12:53,230 --> 00:12:55,107 15 others are killed. 179 00:12:57,818 --> 00:13:03,616 I did break bones in my hand, um, my clavicle, broke my ribs, 180 00:13:03,699 --> 00:13:07,787 punctured my lungs. I had broke and dislocated my back, 181 00:13:07,870 --> 00:13:13,501 a tibia/fibula break in my left leg, bones in my ankle. 182 00:13:17,254 --> 00:13:20,508 Captain Mike Hillis and First Officer Matthew Sailor 183 00:13:20,591 --> 00:13:22,092 are among the dead. 184 00:13:26,138 --> 00:13:30,491 National Transportation Safety Board investigators are on site by morning. 185 00:13:35,189 --> 00:13:38,067 Any luck finding the data recorders? 186 00:13:38,150 --> 00:13:41,654 The team is still looking. The weather wasn’t great last night. 187 00:13:41,737 --> 00:13:45,407 Well I'm gonna need the pilot’s record of icing, 188 00:13:45,491 --> 00:13:46,826 and the weather data. 189 00:13:49,370 --> 00:13:52,665 In this particular accident, icing was very paramount because 190 00:13:52,748 --> 00:13:54,250 BOB MACINTOSH NTSB INVESTIGATOR 191 00:13:54,333 --> 00:13:57,420 3379 was, uh, was a second accident for American Eagle. 192 00:13:57,503 --> 00:14:00,464 Just a few weeks past, we’d had another Jetstream 193 00:14:00,548 --> 00:14:02,508 involved with icing conditions. 194 00:14:05,261 --> 00:14:09,974 Was icing the reason Flight 3379 failed to make it to 195 00:14:10,057 --> 00:14:12,726 the airport just four miles away? 196 00:14:16,355 --> 00:14:17,857 The landing gear is down. 197 00:14:28,033 --> 00:14:30,033 Do we know how the flaps were set? 198 00:14:30,953 --> 00:14:33,164 I'll check with our guy in the cockpit. 199 00:14:33,247 --> 00:14:36,876 Strauch here. What can you tell us about the flap selector? 200 00:14:37,376 --> 00:14:39,128 BARRY STRAUCH NTSB PSYCHOLOGIST 201 00:14:39,211 --> 00:14:41,172 The cockpit section was particularly damaged. 202 00:14:41,255 --> 00:14:45,676 A lot of the controls, a lot of the instruments we were unable to document. 203 00:14:46,510 --> 00:14:49,555 The flap selector is fused in a 20-degree position. 204 00:14:49,638 --> 00:14:50,806 Copy that. 205 00:14:52,224 --> 00:14:55,561 The flap extension was also very interesting because, uh, 206 00:14:55,644 --> 00:14:58,063 it was, uh, in the landing configuration. 207 00:14:59,106 --> 00:15:00,608 Thank you very much. 208 00:15:03,652 --> 00:15:07,535 If the plane was iced up as they were landing, then that's trouble. 209 00:15:08,157 --> 00:15:11,160 We had to start making major inquiries into the possibility 210 00:15:11,243 --> 00:15:13,287 of an icing involvement. 211 00:15:14,330 --> 00:15:18,213 These are pilot reports from five other planes flying into Raleigh. 212 00:15:19,960 --> 00:15:24,965 We do have pilots reporting light icing. But just trace icing at high altitudes. 213 00:15:27,343 --> 00:15:29,679 Investigators learn that the other pilots flying 214 00:15:29,762 --> 00:15:34,099 near Raleigh-Durham weren't reporting any significant issues with icing. 215 00:15:35,017 --> 00:15:39,146 The icing, although it was, uh, present in the area, was, uh, 216 00:15:39,229 --> 00:15:42,650 absolutely no factor in the accident investigation. 217 00:15:45,027 --> 00:15:48,781 They were all set to land. So what went wrong? 218 00:15:51,533 --> 00:15:53,298 Maybe they had engine trouble. 219 00:15:55,913 --> 00:15:58,749 The investigators had a major challenge trying to 220 00:15:58,832 --> 00:16:02,480 figure out if one of the engines had malfunctioned in some way. 221 00:16:03,879 --> 00:16:06,585 Hey can you bring that blade over here, please? 222 00:16:07,883 --> 00:16:09,413 Thank you. Thank you, sir. 223 00:16:12,054 --> 00:16:14,473 Now is this blade from the left propeller? 224 00:16:14,556 --> 00:16:17,851 Uh, yes. This is from the right propeller. 225 00:16:19,269 --> 00:16:23,983 The team examines the propellers for an indication that they were rotating. 226 00:16:24,066 --> 00:16:27,236 And look at the damage right here. 227 00:16:28,696 --> 00:16:31,365 The way the blade is damaged provides a clue. 228 00:16:33,117 --> 00:16:36,912 If you’ve got turning propellers on your airplane, they 229 00:16:36,996 --> 00:16:41,583 tend to grab in, into things and bend forward as they hit 230 00:16:41,667 --> 00:16:43,669 the debris of trees and so on. 231 00:16:44,545 --> 00:16:47,487 It appears the engines were rotating at full power. 232 00:16:48,882 --> 00:16:51,552 So he’s four miles from the airport. 233 00:16:51,635 --> 00:16:56,932 He’s configured to land. What happened? 234 00:16:59,268 --> 00:17:03,772 As we spent more time on site with the 3379 wreckage, 235 00:17:03,856 --> 00:17:06,775 the questions just kept coming. 236 00:17:06,859 --> 00:17:11,405 It made it very clear that this accident was gonna be a real puzzler. 237 00:17:19,621 --> 00:17:22,249 Were the pilots reporting any problems during their approach? 238 00:17:22,332 --> 00:17:23,667 Let me have a look. 239 00:17:25,794 --> 00:17:28,797 NTSB investigators hope the pilots’ conversations 240 00:17:28,881 --> 00:17:32,468 with air traffic controllers can shed some light on why 241 00:17:32,551 --> 00:17:37,181 Flight 3379 crashed before reaching Raleigh-Durham Airport. 242 00:17:39,516 --> 00:17:41,894 They’re the last people to talk to the crew and 243 00:17:41,977 --> 00:17:46,315 we want to know if there was anything unusual in their conversations. 244 00:17:47,357 --> 00:17:50,277 No. There wasn't anything out of the ordinary. 245 00:17:52,863 --> 00:17:56,450 Eagle Flight 3379, reduce to one seven zero, 246 00:17:56,533 --> 00:17:58,416 then descend and maintain 3,000. 247 00:18:00,704 --> 00:18:06,001 The controller tells investigators that Flight 3379’s approach seemed routine. 248 00:18:08,128 --> 00:18:09,421 One 70 then 3,000. 249 00:18:09,505 --> 00:18:11,048 3379. 250 00:18:13,300 --> 00:18:15,803 Was there any conflicting traffic as they were coming in? 251 00:18:15,886 --> 00:18:22,851 Well, yes. There was a 727 landing right ahead of them. 252 00:18:22,935 --> 00:18:25,229 I warned them about wake turbulence. 253 00:18:25,312 --> 00:18:28,690 Eagle flight 3379, caution wake turbulence. 254 00:18:28,774 --> 00:18:32,486 You’re spacing on a 727. Turn left one niner zero. 255 00:18:34,029 --> 00:18:36,824 The wake turbulence issue is particularly critical. 256 00:18:36,907 --> 00:18:40,036 This would be a factor that we were gonna have to deal with. 257 00:18:40,119 --> 00:18:42,329 Thank you very much. ATC Sure. 258 00:18:46,500 --> 00:18:53,132 - How fast does a wake vortex descend? - Uh, 300 feet per minute. 259 00:18:55,008 --> 00:18:58,762 Investigators compare the flight path of Flight 3379 260 00:18:58,846 --> 00:19:01,376 with the estimated path of the wake vortex. 261 00:19:02,182 --> 00:19:04,518 All right. Let’s see what we got. 262 00:19:07,354 --> 00:19:10,065 They use recorded radar returns for both planes 263 00:19:10,149 --> 00:19:13,267 and factor in the weather at the time of the accident. 264 00:19:16,822 --> 00:19:21,660 - It looks like Flight 3379 missed it. - By more than 600 feet. 265 00:19:23,203 --> 00:19:27,332 The Jetstream did not fly through any of those vortexes. 266 00:19:27,416 --> 00:19:28,834 Wake turbulence did not affect 267 00:19:28,917 --> 00:19:31,712 the flight path of the accident aircraft. 268 00:19:35,090 --> 00:19:37,510 But the radar data reveals that something happened 269 00:19:37,593 --> 00:19:39,094 along the flight path. 270 00:19:40,554 --> 00:19:44,672 According to this, he veers off course after missing the wake vortices. 271 00:19:46,059 --> 00:19:49,563 He’s off to the left. Why? 272 00:19:49,646 --> 00:19:55,402 Why is this aircraft over here to the left of the final approach path, 273 00:19:55,485 --> 00:19:57,112 configured to land? 274 00:19:58,071 --> 00:20:00,866 Okay. Can you do the descent check list please? 275 00:20:02,868 --> 00:20:05,246 The team turn to the cockpit voice recorder, 276 00:20:05,329 --> 00:20:09,291 hoping they might find an explanation for the unusual left turn. 277 00:20:12,085 --> 00:20:14,755 We were gonna really have to look at what was going on, 278 00:20:14,838 --> 00:20:17,967 on the flight deck, with the cockpit crew What were they saying? 279 00:20:18,050 --> 00:20:19,639 What were their intentions? 280 00:20:20,010 --> 00:20:23,388 Altimeter 30, 31 set, cross-checked. 281 00:20:24,014 --> 00:20:28,143 Pressurization set and checked. Ice protection is on. 282 00:20:29,811 --> 00:20:32,273 Investigators hear the captain and first officer 283 00:20:32,356 --> 00:20:34,650 planning the approach with precision. 284 00:20:34,733 --> 00:20:36,235 Okay, reviewed. 285 00:20:37,819 --> 00:20:39,321 So far so good. 286 00:20:41,323 --> 00:20:43,868 The flight crew seems to be working in perfect tandem 287 00:20:43,951 --> 00:20:47,120 as Flight 3379 approaches the airport. 288 00:20:49,748 --> 00:20:51,708 Why is that ignition light on? 289 00:20:51,792 --> 00:20:53,752 Did we just have a flame-out? 290 00:20:55,462 --> 00:20:58,340 Did he just say flame-out? Yeah, play that again. 291 00:20:59,591 --> 00:21:01,297 Did we just have a flame-out? 292 00:21:03,428 --> 00:21:05,514 When the captain talks about the ignition light, 293 00:21:05,597 --> 00:21:09,476 that all... that came out of nowhere. 294 00:21:11,687 --> 00:21:14,731 - We had a flame-out. - We lost the left one? 295 00:21:14,815 --> 00:21:16,191 Yeah. 296 00:21:19,236 --> 00:21:23,589 They discover that the ignition light illuminated moments before the crash. 297 00:21:25,617 --> 00:21:30,455 This ignition light introduced the thought of a lost engine. 298 00:21:30,539 --> 00:21:33,375 Considering the physical evidence we’d seen, 299 00:21:33,458 --> 00:21:36,545 this idea was very strange. 300 00:21:36,628 --> 00:21:39,923 You would expect during that period that there would be 301 00:21:40,007 --> 00:21:41,800 some sort of confirmation. 302 00:21:43,010 --> 00:21:47,055 Nothing happened other than absolute quiet. 303 00:21:47,139 --> 00:21:50,600 We needed to try and figure out what was going on. 304 00:21:56,189 --> 00:22:00,248 These are the engine sound waves from when the ignition light went on. 305 00:22:00,986 --> 00:22:04,365 Another way for investigators to determine if the engines were operating, 306 00:22:04,448 --> 00:22:08,285 is to analyze their sound on the cockpit voice recording. 307 00:22:09,494 --> 00:22:14,833 This study is attempting to home in on blade passing frequencies, 308 00:22:14,916 --> 00:22:20,172 blade passing meaning all these revolutions of the propeller. 309 00:22:23,258 --> 00:22:24,801 Call up the comparison. 310 00:22:27,054 --> 00:22:30,766 They compare the engine sounds from Flight 3379 311 00:22:30,849 --> 00:22:33,727 to other engines operating at 100%. 312 00:22:35,395 --> 00:22:38,357 We were looking at the acoustics of the engine performance, 313 00:22:38,440 --> 00:22:43,146 and it’s relatively easy to match that against the acoustics of a working engine. 314 00:22:45,906 --> 00:22:47,616 They’re almost identical. 315 00:22:49,493 --> 00:22:52,246 Investigators hear evidence that both engines were 316 00:22:52,329 --> 00:22:54,206 running at full speed. 317 00:22:56,041 --> 00:22:59,294 The sound analysis told us that the sounds generated by 318 00:22:59,378 --> 00:23:02,172 the engines on this aircraft were consistent with 319 00:23:02,255 --> 00:23:03,961 two engines generating power. 320 00:23:05,008 --> 00:23:06,552 The ignition light must have misled the pilots 321 00:23:06,635 --> 00:23:09,106 into believing the left engine flamed out. 322 00:23:10,097 --> 00:23:12,599 When really it hadn't. 323 00:23:15,894 --> 00:23:20,482 This sound analysis put the idea of an engine failure, uh, to bed. 324 00:23:20,565 --> 00:23:22,918 It just wasn't a factor in the accident. 325 00:23:24,111 --> 00:23:26,947 This discovery leaves investigators puzzled. 326 00:23:29,241 --> 00:23:33,536 Why was that ignition light on if there was nothing wrong with the engine? 327 00:23:40,710 --> 00:23:42,671 Why is that ignition light on? 328 00:23:42,754 --> 00:23:44,460 Did we just have a flame-out? 329 00:23:45,715 --> 00:23:49,886 Investigators examine Jetstream manuals to determine 330 00:23:49,970 --> 00:23:52,681 why an ignition light would come on even though 331 00:23:52,764 --> 00:23:55,267 the plane’s engines were fully operational. 332 00:23:58,895 --> 00:24:00,564 So what activates it? 333 00:24:04,317 --> 00:24:07,195 It’s wired to a negative torque system. 334 00:24:08,488 --> 00:24:10,991 Negative torque occurs when the air loads on 335 00:24:11,074 --> 00:24:13,994 the propellers cause them to drive the engines, 336 00:24:14,077 --> 00:24:16,705 instead of the engines driving the propellers. 337 00:24:16,788 --> 00:24:18,999 It can be a sign of a flame out. 338 00:24:20,292 --> 00:24:22,795 This is the same scenario you would have as when 339 00:24:22,878 --> 00:24:25,881 you put your car in low gear going down a hill, 340 00:24:26,339 --> 00:24:28,508 and use the transmission to drag. 341 00:24:29,759 --> 00:24:33,221 Uh, it says the ignition light will activate if 342 00:24:33,305 --> 00:24:35,894 they advance the propeller speed too quickly. 343 00:24:36,475 --> 00:24:38,644 There is a situation when you would be at 344 00:24:38,727 --> 00:24:42,022 a low power setting on your torque and 345 00:24:42,105 --> 00:24:45,150 as you go speeds high in preparation for landing, 346 00:24:45,233 --> 00:24:48,778 if you move those speed levers up too quickly 347 00:24:49,196 --> 00:24:53,255 that could trigger the negative torque to cause that light to come on. 348 00:24:55,744 --> 00:24:58,205 HILLIS Go ahead. Flaps ten. 349 00:24:59,539 --> 00:25:02,626 Investigators return to the CVR to learn if 350 00:25:03,001 --> 00:25:05,884 the pilots mention increasing the propeller speed. 351 00:25:07,547 --> 00:25:09,547 Let’s go ahead and go speeds high. 352 00:25:11,426 --> 00:25:13,137 They hear Captain Hillis advancing 353 00:25:13,220 --> 00:25:15,847 the propellers to 100% for landing. 354 00:25:17,432 --> 00:25:19,138 Why’s that ignition light on? 355 00:25:22,479 --> 00:25:23,897 There it is. 356 00:25:23,980 --> 00:25:25,566 He advanced the propeller speed and boom. 357 00:25:25,649 --> 00:25:27,526 The ignition light illuminates. 358 00:25:30,612 --> 00:25:34,115 The team discovers that the pilots created negative torque. 359 00:25:36,618 --> 00:25:40,664 Negative torque doesn't necessarily mean there was an engine failure. 360 00:25:40,747 --> 00:25:44,084 You would get a transient situation for a second or two. 361 00:25:44,167 --> 00:25:46,628 That could trigger that light to come on. 362 00:25:47,837 --> 00:25:49,464 We had a flame-out. 363 00:25:50,382 --> 00:25:52,175 He misdiagnoses the situation. 364 00:25:53,468 --> 00:25:55,821 Well surely he checks his engines’ RPMs. 365 00:25:58,598 --> 00:26:01,435 What do you want me to do? Are you gonna continue? 366 00:26:01,518 --> 00:26:05,772 Okay, yeah, I'm gonna continue. Just back me up. 367 00:26:07,983 --> 00:26:11,570 He’s not even checking to see if there’s an actual engine failure. 368 00:26:11,653 --> 00:26:13,196 Look at your instruments. 369 00:26:13,280 --> 00:26:16,950 Determine whether or not the, uh, both engines are generating power. 370 00:26:17,033 --> 00:26:19,703 It’s not that hard. They’re trained for that. 371 00:26:20,954 --> 00:26:22,206 If he had, he would have seen the engine power 372 00:26:22,289 --> 00:26:23,498 was where he put it: 373 00:26:23,582 --> 00:26:25,000 100% full power. 374 00:26:28,587 --> 00:26:30,464 If you don't know if you have an engine failure, 375 00:26:30,547 --> 00:26:33,091 but you’re responding to a potential engine failure, 376 00:26:33,174 --> 00:26:37,057 that’s not very good. And that could very easily cause an accident. 377 00:26:38,013 --> 00:26:39,484 Let's go missed approach. 378 00:26:40,932 --> 00:26:44,686 So what actions did the pilots take during the missed approach? 379 00:26:46,688 --> 00:26:47,522 Okay. 380 00:26:47,606 --> 00:26:51,195 So how did they configure their plane for the missed approach? 381 00:26:52,485 --> 00:26:54,191 They set engine power to max. 382 00:26:55,322 --> 00:26:56,573 Set max power. 383 00:27:00,619 --> 00:27:03,288 As they should have. What else? 384 00:27:04,956 --> 00:27:07,959 Um, there's no mention of reducing the flaps to ten, 385 00:27:08,043 --> 00:27:09,632 or retracting landing gear. 386 00:27:12,213 --> 00:27:15,967 A go around would be done by informing the other pilot, 387 00:27:16,051 --> 00:27:18,637 then apply max power, 388 00:27:18,720 --> 00:27:21,765 retract the gear, retract the flaps. 389 00:27:24,351 --> 00:27:26,770 But the pilots’ failure to raise the gear or 390 00:27:26,853 --> 00:27:29,981 retract the flaps doesn’t explain the accident. 391 00:27:30,565 --> 00:27:32,651 Hard to believe that configuration caused the plane 392 00:27:32,734 --> 00:27:35,070 to veer to the left and crash. 393 00:27:35,153 --> 00:27:37,448 Well, there’s only one way to find out. 394 00:27:44,037 --> 00:27:47,040 There was a necessity to conduct some flight tests because 395 00:27:47,123 --> 00:27:50,627 we really wanted to figure out what the crew had introduced in 396 00:27:50,710 --> 00:27:54,047 the configuration that would make the aircraft deviate from 397 00:27:54,130 --> 00:27:55,660 this intended flight path. 398 00:27:57,342 --> 00:27:58,813 Okay, let’s go max power. 399 00:28:00,428 --> 00:28:02,972 Investigators turn to test pilots for help. 400 00:28:03,264 --> 00:28:08,478 They'll take a Jetstream 3201 to its limits to try to solve the mystery. 401 00:28:09,229 --> 00:28:13,608 Sometimes you have to put yourself in an uncomfortable position and, uh, 402 00:28:13,692 --> 00:28:16,398 you know what’s gonna happen if you go too far. 403 00:28:17,153 --> 00:28:18,238 Max power. 404 00:28:18,321 --> 00:28:19,572 Flaps to 20. 405 00:28:20,323 --> 00:28:22,576 They start by duplicating the configuration 406 00:28:22,659 --> 00:28:24,661 the pilots had set for the missed approach. 407 00:28:24,744 --> 00:28:29,708 - Flaps 20. - Gear down. 408 00:28:29,791 --> 00:28:32,752 Okay. Gear down. 409 00:28:38,758 --> 00:28:41,876 Okay it’s a bit slower than a regular missed approach, 410 00:28:44,222 --> 00:28:48,727 So why did Flight 3379 turn to the left and crash? 411 00:28:50,895 --> 00:28:53,148 Let’s do the same configuration but put max power 412 00:28:53,231 --> 00:28:55,408 on the right engine but not the left. 413 00:28:55,900 --> 00:28:57,193 Roger that. 414 00:29:00,905 --> 00:29:03,033 They try a different configuration in 415 00:29:03,116 --> 00:29:05,785 the hope of recreating the pilots’ actions. 416 00:29:07,996 --> 00:29:09,408 Max power, right engine. 417 00:29:11,332 --> 00:29:13,126 Yawing to the left. 418 00:29:19,299 --> 00:29:20,842 I can't climb like this. 419 00:29:27,599 --> 00:29:30,727 Investigators finally understand how Captain Hillis 420 00:29:30,810 --> 00:29:32,520 executed the missed approach. 421 00:29:33,271 --> 00:29:34,481 Set max power. 422 00:29:36,858 --> 00:29:38,902 Believing his left engine has failed, 423 00:29:38,985 --> 00:29:42,044 the captain increases power only to the right engine. 424 00:29:43,448 --> 00:29:46,451 (alarm beeping) 425 00:29:46,534 --> 00:29:49,579 Lower the nose. Lower the nose! 426 00:29:51,623 --> 00:29:54,126 The imbalance in engine power robs the plane of 427 00:29:54,209 --> 00:29:57,337 the airspeed it needs to climb out with the gear down 428 00:29:57,420 --> 00:29:58,773 and the flaps extended. 429 00:29:59,798 --> 00:30:01,633 No! Whoa! 430 00:30:06,721 --> 00:30:08,515 The flight test told us an airplane with that configuration, 431 00:30:08,598 --> 00:30:13,102 could not have been flown safely. It had to crash. 432 00:30:16,147 --> 00:30:18,442 He had that plane configured all wrong. 433 00:30:20,902 --> 00:30:23,238 Investigators conclude that the captain didn’t 434 00:30:23,321 --> 00:30:26,321 configure his plane correctly for a missed approach. 435 00:30:28,576 --> 00:30:29,703 If the captain thought one of his engines failed, 436 00:30:29,786 --> 00:30:33,198 they should have performed a single engine missed approach. 437 00:30:35,083 --> 00:30:36,584 He didn't do that either. 438 00:30:37,961 --> 00:30:41,548 So he set himself up for a nearly unflyable airplane. 439 00:30:44,884 --> 00:30:46,469 - You got it? - Yeah. 440 00:30:47,637 --> 00:30:50,348 NTSB investigators focus squarely on 441 00:30:50,431 --> 00:30:55,311 the captain of Flight 3379, 29-year-old Michael Hillis. 442 00:30:56,312 --> 00:30:58,899 To come across an accident where a response was 443 00:30:58,982 --> 00:31:02,443 botched as poorly as this one, it begs the question, 444 00:31:02,527 --> 00:31:03,987 how did he get there? 445 00:31:10,285 --> 00:31:13,830 He’s got 2,294 hours in turbo-props. 446 00:31:17,750 --> 00:31:20,587 3,499 total flying hours. 447 00:31:22,630 --> 00:31:24,748 Well he’s young, but he's no rookie. 448 00:31:25,425 --> 00:31:28,636 NTSB investigators scrutinize the personnel records 449 00:31:28,720 --> 00:31:31,306 of the pilots of Flight 3379. 450 00:31:33,057 --> 00:31:36,185 We want to find out the background of the pilots. 451 00:31:36,269 --> 00:31:38,230 Is there anything in their performance that can reveal 452 00:31:38,313 --> 00:31:41,961 something about their performance on the night of the accident? 453 00:31:43,526 --> 00:31:45,236 From American Eagle’s files, 454 00:31:45,612 --> 00:31:47,906 the team learns that Michael Hillis was licensed to fly 455 00:31:47,989 --> 00:31:50,074 multiple turbo-prop airplanes. 456 00:31:51,409 --> 00:31:54,762 He starts officer training on the Jetstream in March 1991. 457 00:31:56,122 --> 00:31:58,500 We’ve got single engine missed approaches today. 458 00:31:58,583 --> 00:32:00,001 Are you ready for that? 459 00:32:00,084 --> 00:32:01,294 Yes, sir. 460 00:32:02,253 --> 00:32:06,132 Investigators dig deeper into Captain Hillis' pilot records. 461 00:32:09,010 --> 00:32:11,422 All right, I am cutting your left engine. 462 00:32:14,015 --> 00:32:16,976 We like to see an airman with airmanship. 463 00:32:17,060 --> 00:32:20,002 So we had to look back at the training information. 464 00:32:21,981 --> 00:32:27,612 Hmm. Look at this. A trainer’s evaluation. 465 00:32:29,572 --> 00:32:31,449 Okay, you’re losing airspeed that you’re gonna need. 466 00:32:31,532 --> 00:32:33,368 How do you get it back? 467 00:32:33,451 --> 00:32:34,661 I’m not sure. 468 00:32:36,829 --> 00:32:38,373 Oh, well this is telling. 469 00:32:38,873 --> 00:32:41,638 He’s messing up single engine missed approaches. 470 00:32:42,710 --> 00:32:44,838 It was very obvious that this captain was having 471 00:32:44,921 --> 00:32:48,633 serious troubles with his, uh, airmanship development. 472 00:32:49,884 --> 00:32:52,720 Single engine missed approaches, engine failures. 473 00:32:54,347 --> 00:32:57,684 - When is this? - Uh, April 1992. 474 00:32:58,935 --> 00:33:03,583 That was two years before the accident. He had more than enough time to improve. 475 00:33:04,440 --> 00:33:07,970 Well, he must’ve dug in. He makes Captain a few months later. 476 00:33:08,695 --> 00:33:12,615 By the time pilots become airline pilots, they’re pretty good. 477 00:33:12,699 --> 00:33:16,036 The, the selection process is so rigorous that you don't get to 478 00:33:16,119 --> 00:33:19,649 be an airline pilot unless you had considerable capabilities. 479 00:33:21,666 --> 00:33:23,418 That’s all I have here. 480 00:33:25,169 --> 00:33:27,964 Are there any American Eagle pilots that will talk to us about him? 481 00:33:28,047 --> 00:33:29,632 Let’s find out. 482 00:33:31,134 --> 00:33:34,512 The NTSB wants to know more about Hillis’ career. 483 00:33:35,513 --> 00:33:38,433 Usually in the pilot file there'll be some little notes 484 00:33:38,516 --> 00:33:41,310 about the issues that have been encountered by 485 00:33:41,394 --> 00:33:44,355 other persons in flying with the captain. 486 00:33:45,815 --> 00:33:48,568 What can you tell me about Mike Hillis? 487 00:33:48,651 --> 00:33:50,069 (sighs) 488 00:33:50,153 --> 00:33:52,565 Well we were pretty broken up about this. 489 00:33:52,905 --> 00:33:54,574 Investigators track down 490 00:33:54,657 --> 00:33:57,910 American Eagle's Raleigh-Durham base manager. 491 00:33:57,994 --> 00:34:01,406 Unfortunately, we had a lot of complaints about his flying. 492 00:34:02,373 --> 00:34:04,917 I was really surprised to hear him say that. 493 00:34:05,585 --> 00:34:08,129 Complaints? From whom? 494 00:34:09,464 --> 00:34:13,053 Well several first officers that flew with him out of Raleigh. 495 00:34:13,634 --> 00:34:16,388 Co-pilots were whispering, uh, to their colleagues. 496 00:34:16,471 --> 00:34:18,181 It was something not normal. 497 00:34:18,473 --> 00:34:21,518 And we had co-pilots that were afraid to fly with him. 498 00:34:21,601 --> 00:34:24,604 They’d keep a close eye on what he was doing. 499 00:34:24,687 --> 00:34:25,897 Really? 500 00:34:26,606 --> 00:34:29,817 If pilots are afraid to fly with this guy, 501 00:34:29,901 --> 00:34:32,945 which is essentially what the base manager told us, 502 00:34:33,029 --> 00:34:35,490 that’s very revealing about the accident. 503 00:34:40,078 --> 00:34:41,954 Thanks, Nat. 504 00:34:42,914 --> 00:34:46,267 I hate to say it, but this is a really questionable pilot. 505 00:34:49,921 --> 00:34:53,716 We got a picture of a pilot who could fly okay. 506 00:34:53,800 --> 00:34:56,219 But when he was faced with something unexpected, 507 00:34:56,302 --> 00:34:58,773 his performance would start deteriorating. 508 00:35:02,308 --> 00:35:04,185 How’d this guy end up at American Eagle, huh? 509 00:35:04,268 --> 00:35:08,064 - Where'd they find him? - His application should be on file. 510 00:35:09,732 --> 00:35:14,487 We try to get as much information as we can for a complete pilot's history. 511 00:35:16,447 --> 00:35:18,616 His previous job was with Comair. 512 00:35:20,034 --> 00:35:22,787 Captain Hillis applied to work for American Eagle in 513 00:35:22,870 --> 00:35:26,833 October 1990 while he was flying for another airline. 514 00:35:28,918 --> 00:35:31,918 Find out if they did a background check on this guy. 515 00:35:38,636 --> 00:35:40,764 When investigators ask American Eagle about 516 00:35:40,847 --> 00:35:46,394 background checks on Mike Hillis, they’re shocked by what they learn. 517 00:35:47,478 --> 00:35:51,107 They did not go back and check with previous employers. 518 00:35:53,192 --> 00:35:56,737 The NTSB does what American Eagle never did. 519 00:35:56,821 --> 00:35:59,991 They requisition Mike Hillis’ file from Comair. 520 00:36:01,409 --> 00:36:03,661 When we compared his records at Comair, 521 00:36:03,744 --> 00:36:07,039 with his records at American Eagle, they were consistent. 522 00:36:07,582 --> 00:36:10,918 Moody, unpredictable. Gets distracted. 523 00:36:11,002 --> 00:36:14,179 Concerns about tunnel vision in an emergency situation. 524 00:36:17,550 --> 00:36:19,962 And he was potentially a dangerous pilot. 525 00:36:20,970 --> 00:36:25,516 Tunnel vision in an emergency situation. Comair could see it. 526 00:36:26,350 --> 00:36:27,880 This guy wanted him fired. 527 00:36:31,898 --> 00:36:33,663 This just keeps getting worse. 528 00:36:34,692 --> 00:36:36,736 I've never encountered before or since, 529 00:36:36,819 --> 00:36:39,697 a pilot who was recommended to be terminated because 530 00:36:39,780 --> 00:36:41,310 he was potentially unsafe. 531 00:36:42,491 --> 00:36:48,748 Comair Recommended for Dismissal. Well did they fire him? 532 00:36:50,124 --> 00:36:52,889 He resigns from Comair before they can fire him. 533 00:36:53,044 --> 00:36:56,172 That captain should not have been flying passengers. 534 00:36:56,255 --> 00:36:58,007 Under any circumstances. 535 00:37:01,510 --> 00:37:04,848 Did American Eagle know about this guy’s performance history? 536 00:37:04,931 --> 00:37:06,814 It doesn't look like they asked. 537 00:37:08,643 --> 00:37:12,055 There's no record of Comair providing it to American Eagle. 538 00:37:13,981 --> 00:37:16,651 But the picture is crystal clear. 539 00:37:16,734 --> 00:37:21,072 Michael Hillis’ flying career was blemished by failed certification tests, 540 00:37:21,155 --> 00:37:23,741 bad evaluations from trainers and 541 00:37:23,824 --> 00:37:27,942 complaints from colleagues that were never passed on to American Eagle. 542 00:37:28,788 --> 00:37:30,081 One would have to ask themselves, 543 00:37:30,164 --> 00:37:33,000 if you really knew the background of this pilot, 544 00:37:33,084 --> 00:37:36,545 would you put your wife or your child in that aircraft? 545 00:37:36,629 --> 00:37:38,218 And the answer would be no. 546 00:37:39,590 --> 00:37:43,594 But there were two pilots in the cockpit of Flight 3379. 547 00:37:45,721 --> 00:37:48,641 Lower the nose. Lower the nose! 548 00:37:49,892 --> 00:37:52,312 In this case, the ability of the first officer to recognize, 549 00:37:52,395 --> 00:37:56,315 that the captain's skills were deficient, it took a long time. 550 00:37:57,984 --> 00:38:00,867 Did the first officer know who he was flying with? 551 00:38:03,614 --> 00:38:04,573 Here. 552 00:38:04,657 --> 00:38:07,868 Investigators wonder if First Officer Sailor knew 553 00:38:07,952 --> 00:38:10,371 he was teamed with an unreliable pilot. 554 00:38:10,454 --> 00:38:11,706 No! 555 00:38:18,421 --> 00:38:21,590 First Officer Matthew Ian Sailor. 25 years old. 556 00:38:23,134 --> 00:38:26,429 He worked for American Eagle for a year before the crash. 557 00:38:27,513 --> 00:38:32,852 The NTSB looks into the work schedules of First Officer Sailor and Captain Hillis. 558 00:38:34,603 --> 00:38:36,981 Had he flown with Hillis before? 559 00:38:40,443 --> 00:38:42,611 Nope, not once. 560 00:38:44,697 --> 00:38:47,909 They discover the first officer was new to this particular route. 561 00:38:47,992 --> 00:38:53,539 - So was he based out of Raleigh? - Uh, no. He worked out of Miami. 562 00:38:56,000 --> 00:38:59,254 I think it was critical to this accident that the first officer 563 00:38:59,337 --> 00:39:01,808 was from a different base than the captain. 564 00:39:03,883 --> 00:39:05,593 The first officers in Raleigh-Durham knew to keep 565 00:39:05,676 --> 00:39:06,678 a close eye on him. 566 00:39:06,761 --> 00:39:08,512 But he’s out of Miami. 567 00:39:10,264 --> 00:39:12,794 This guy had no idea who he was flying with. 568 00:39:17,146 --> 00:39:19,146 Let's go ahead and go speeds high. 569 00:39:20,649 --> 00:39:23,569 When First Officer Sailor joins Captain Hillis in the cockpit, 570 00:39:23,652 --> 00:39:27,073 on December the 13th, 1994, 571 00:39:27,156 --> 00:39:30,284 he has no idea what type of pilot he’s teamed with. 572 00:39:31,994 --> 00:39:36,053 This pilot should never have been a pilot in command of that aircraft. 573 00:39:36,957 --> 00:39:38,501 As Flight 3379 574 00:39:38,584 --> 00:39:43,798 is on final approach for Raleigh-Durham, Captain Hillis is caught by surprise. 575 00:39:43,881 --> 00:39:47,058 He misinterprets the illumination of an ignition light. 576 00:39:48,594 --> 00:39:52,390 Why’s that ignition light on? Did we just have a flame-out? 577 00:39:53,307 --> 00:39:55,484 I'm not sure what's going on with it. 578 00:39:56,435 --> 00:39:57,853 We had a flame-out. 579 00:39:58,813 --> 00:40:01,316 Captain Hillis doesn’t realize that by increasing 580 00:40:01,399 --> 00:40:03,526 the propeller speed too quickly, 581 00:40:03,609 --> 00:40:06,821 he has created a momentary negative torque condition. 582 00:40:06,904 --> 00:40:10,669 He misdiagnosed it as an engine failure and responded improperly. 583 00:40:12,159 --> 00:40:13,327 I'm gonna continue. 584 00:40:14,995 --> 00:40:18,457 Instead of landing, Hillis decides to do a go-around. 585 00:40:18,541 --> 00:40:20,012 Let's go missed approach. 586 00:40:21,127 --> 00:40:23,755 Starting with the captain’s misdiagnosis of an engine failure, 587 00:40:23,838 --> 00:40:27,591 and his decision to go around, 588 00:40:27,675 --> 00:40:31,262 it pretty much was self-induced engine failure. 589 00:40:32,763 --> 00:40:35,433 The pilots now face a severe emergency. 590 00:40:38,185 --> 00:40:40,896 The gear was down. He was trying to climb. 591 00:40:40,980 --> 00:40:42,314 Set max power. 592 00:40:44,400 --> 00:40:47,736 It was impossible in that configuration. 593 00:40:47,820 --> 00:40:50,997 They are basically about to go off the edge of a cliff. 594 00:40:53,159 --> 00:40:54,535 Lower the nose. 595 00:40:56,829 --> 00:41:00,833 It falls to the first officer to rectify the captain’s mistakes. 596 00:41:00,916 --> 00:41:02,334 Here! 597 00:41:05,045 --> 00:41:06,923 I think he could have saved the airplane. 598 00:41:07,006 --> 00:41:10,384 But by the time he recognized that, uh, it was too late. 599 00:41:15,473 --> 00:41:17,057 Whoa! 600 00:41:22,938 --> 00:41:26,484 15 people are killed because of Hillis’ errors. 601 00:41:30,946 --> 00:41:35,123 He made every mistake in the book in the last two minutes of the flight. 602 00:41:39,038 --> 00:41:41,916 I had anger, sure, at that time for the pilot 603 00:41:41,999 --> 00:41:45,252 and the co-pilot, for the errors that they made. 604 00:41:45,336 --> 00:41:49,381 Ultimately there was more pointing fingers to the airline. 605 00:41:51,175 --> 00:41:56,722 Had American Eagle accessed documents about Hillis' past before they hired him, 606 00:41:56,805 --> 00:42:00,394 he might not have been in that cockpit on December 13th, 1994. 607 00:42:06,690 --> 00:42:11,278 The final takeaway from 3379 is that we’ve gotta identify 608 00:42:11,362 --> 00:42:15,991 those airmen that don't display airmanship qualities. 609 00:42:18,160 --> 00:42:21,956 The crash of Flight 3379 reveals deep flaws in 610 00:42:22,039 --> 00:42:25,042 the standard hiring practices of U.S. airlines. 611 00:42:25,793 --> 00:42:30,029 Background information on pilots is almost never shared amongst airlines. 612 00:42:32,216 --> 00:42:36,387 If I was to apply for a job somewhere, they would check my references. 613 00:42:36,470 --> 00:42:39,223 This is a pilot. 614 00:42:39,306 --> 00:42:43,424 Isn't it important that we find out if this person is competent enough? 615 00:42:45,479 --> 00:42:47,815 We asked for it in '88, '90... 616 00:42:50,067 --> 00:42:54,488 Tragically, the case of Flight 3379 is not unprecedented. 617 00:42:55,656 --> 00:42:57,283 And then again in '93. 618 00:42:58,325 --> 00:42:59,952 In three previous accidents, 619 00:43:00,035 --> 00:43:03,455 the NTSB recommended that records from previous employers 620 00:43:03,539 --> 00:43:06,667 be made available to a pilot’s current employer. 621 00:43:09,420 --> 00:43:10,879 Fourth time's a charm. 622 00:43:13,882 --> 00:43:15,801 Now, for the fourth time, 623 00:43:15,884 --> 00:43:18,971 the NTSB recommends that U.S. airlines conduct 624 00:43:19,054 --> 00:43:21,807 better background checks on prospective pilots. 625 00:43:23,017 --> 00:43:26,395 But still, no changes are made to federal regulations. 626 00:43:29,064 --> 00:43:31,108 I felt like I had to do something. 627 00:43:31,191 --> 00:43:34,368 I had to speak for these 15 people that couldn't speak. 628 00:43:38,032 --> 00:43:40,503 And I went and spoke in front of Congress. 629 00:43:42,369 --> 00:43:45,205 In 1996, two years after the crash, 630 00:43:45,289 --> 00:43:48,417 U.S. Congress passes the Pilots Record Information Act 631 00:43:48,500 --> 00:43:52,755 to ensure airlines have access to previous companies’ pilot records. 632 00:43:53,255 --> 00:43:56,550 {\an8}The chances of a pilot falling through the cracks, 633 00:43:56,634 --> 00:44:01,263 {\an8}as this captain did, have been reduced because of that legislation. 634 00:44:01,347 --> 00:44:05,100 It’s unfortunate for that to happen, but that's what it took. 635 00:44:07,728 --> 00:44:09,355 {\an8}Captioned by Cotter Media Group. 636 00:44:09,438 --> 00:44:11,262 {\an8}[Insert Translator Credit Here] 55154

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