Original subtitles

[machine whirring]

[dramatic music]

[driller whirring]

[eerie music]

[Christmas music]

[singer] ♪ Hey, Santa

♪ Do you see what I see?

♪ Looks like everybody's ready

- ♪ For you to come to town - [Claire] Wow.

You really made this place like a snow globe.

[Jesse] I just added a little sparkle.

It was already perfect.

Perfect's a strong word for a plywood stage

and a reindeer with one antler.

Yeah. That reindeer has character.

Oh, you have a thing for lost causes?

Yeah, I do.

Only the two-legged kind.

- [Mayor Johnson] Okay. Enjoy. - [laughs]

Hello, Claire.

- Hey, Mayor. - Hey.

Jesse, you would not believe the compliments

I've been hearing about your decoration.

And you know how seriously this town takes Christmas.

Yes, ma'am, I do.

You know, I bet anybody can slap some wood together.

Claire's the real marketing genius.

Well, if anyone asks,

I'll send them straight to you.

[laughs] You are the best handyman in Pine Hollow.

- Thank you, Mayor. - [Mayor Johnson] You're welcome.

- Hey, how are you? - Hi.

You know, if she really wants to thank me,

she should pay me more.

- Jesse? - I'm serious, you know?

[cell phone ringing]

- Do you mind if I take this? - No, no, no. Go ahead.

I'm gonna go see if your mom needs a hand.

Okay.

[Betty] Jesse.

Sloane, hey. How are you?

[Betty] Merry Christmas.

I am always in the mood for good news.

Wait, what? Are you serious?

Yes, yes, I'm interested.

Tell me everything.

[horn honking]

- [Betty] Look at this. - Wow. That is so--

you're gonna make somebody very happy.

Oh, there she is.

Sweetheart, look at this adorable outfit

I got for Kelly's new baby.

Yeah. It's cute.

Are you okay?

That was Sloane on the phone.

Oh, your friend from college?

Do not tell me that she's giving you more freelance work.

Doesn't she realize Christmas is coming?

Actually, she wanted to offer me a job in New York.

New York?

What did you tell her?

[dramatic music]

[sirens wailing]

[cell phone ringing]

[sighs]

[dramatic music]

[indistinct chatter]

[man] So I just kind of go forth and [indistinct] for the best.

Hi. I'm here to see Sloane Whitaker.

- I'm Claire. - Claire!

Claire Russell in the big city.

Hell must really have frozen over.

It's certainly cold enough out there.

In any case, welcome to SteadPoint Marketing.

Look, I can't thank you enough.

Are you kidding?

This place is lucky to have you.

And between me and you,

the freelance work you did for us

made our in-house art directors

very nervous.

Well, we're on the same team now.

[Sloane] All right. So, that was a break room back there.

This is media planning.

The executive offices, where all the real decisions are made.

Hold on.

[dramatic music]

Wow.

Oh, hey.

This is mine.

Yours is over there.

Hey.

This is yours.

Oh.

[Elizabeth] If they can't deliver by Friday,

tell them not to bother calling back.

We don't do second chances here!

Yeah. That's Elizabeth.

Okay.

So, you said you were staying

at that hotel, right?

Down 24th?

Not anymore.

[dramatic music]

[indistinct chatter]

[Larry] Here she is.

Unit 303.

[door closes]

[gasps]

There must be some mistake.

No, no.

This is it.

You know, if Elizabeth Shaw hired you,

you must be the real deal.

Actually, I just started.

Well, someone pulled a favor.

[laughs]

So, what do you think?

I'll take it.

[cell phone ringing]

Hey.

[Jesse] Hey, babe. Um,

the hotel told me you checked out, yeah,

and moved into an apartment somewhere in the city.

Yeah. The company set me up with a place.

It's actually really nice.

Okay.

Uh, it's just that I thought

this was only temporary.

Jesse, you know I've been waiting for this opportunity

for a long time.

I know. I know. I just...

I didn't--I didn't think we have to break up.

I, um, thought we were happy.

We were.

- I just want something... - [Jesse] More?

...different other than college.

I've lived in Pine Hollow my entire life.

I just--

I just wanna see what else is out there.

You can understand that.

Yeah. Yeah.

I can understand it, but... [chuckles]

I don't have to like it, you know?

Hey, I gotta go.

[Jesse] You wanna call me later?

Bye, Jesse.

[dramatic music]

Oh, hi.

I hope it didn't bother you.

Uh, not at all.

Uh, I was just taking this out.

You just move in?

This morning.

Well, welcome.

- Oh, uh, I'm Miles. - Claire.

Oh, you got a problem?

[Claire] I'm trying to get this thing to connect.

It could be a static IP setting.

Uh, do you mind if I look at your modem?

Oh, yeah, sure.

Sorry for the mess.

- Where is it? - Oh, it is right there.

Believe me, you should have seen my place when I just moved in.

This is nothing.

Hey, what's this?

Pine Hollow.

This is a fresh start.

So, you're like a IT pro or something?

I prefer the term professional nerd.

- May I? - Oh, yeah.

Ooh, um, your password.

Oh.

Thanks. Um, now let's see.

System preferences,

network,

obtain IP address automatically.

Voila!

So, in the future, I just...

Don't worry.

You don't have to worry about it ever again.

Oh, okay.

Thanks. I owe you one.

Just doing the neighborly thing.

See you around the building.

Good night.

[door closes]

[hammering]

[soft tense music]

[hammering]

[sighs]

[machine whirring]

[hammering]

[alarm clock beeping]

Elmer, play smooth Jazz.

[jazz music]

[elevator dings]

Good morning.

Have a nice day, Ms. Russell.

You know my name?

I'm the eyes and ears of this building, ma'am.

I get updates on all the new residents.

George.

Claire. If you excuse me, it's my second day of work.

I'm already running late.

[dramatic music]

[birds chirping]

Yes, I did get your deck.

I will send that up for...

no, no. I mean, forward it.

Sorry.

[Sloane] Hey, can you take a look at these?

The boards are due by noon and there,

just like home.

[woman] I just wanna [indistinct] last week.

Yeah. Thanks.

Hi. This is Claire.

No. No, no, no.

I did not forget the deliverables.

I...

I'll call you back.

No, no, no, no, no, no, no, no, no, no, no.

[Elizabeth] Most people wait at least a week

before hitting panic mode.

- Ms. Shaw. - Elizabeth.

Always Elizabeth.

I meant to be here earlier, but I was busy convincing

a client not to set their brand on fire.

How are you adapting?

It's a lot, uh, but I'm getting there.

Here at SteadPoint Marketing, if you don't think fast,

you don't last very long.

Carry on.

[soft quirky music]

[breathes deeply]

[sirens wailing]

[dramatic music]

[elevator dings]

[groans]

[machine whirring]

[hammering]

[machine whirring]

Hey, people are trying to sleep here.

- [thuds] - [gasps]

[panting]

[sighs]

[suspenseful music]

[groans]

[exhales sharply]

[boat horn blows]

[Steve] No one's in there.

Excuse me?

Uh, that unit they renovated.

Is that one yours?

As of yesterday.

But it still looks like a moving truck exploded.

[chuckles]

You know, I could've sworn

I heard something inside there last night.

Yeah. Like I said, they're renovating.

At 1:00 in the morning?

Yeah. You got me there.

Steve Nolan,

your "end-of-the-hallway" neighbor.

Claire.

Nice to meet you, Claire.

You too.

You wanna grab a bite later?

Sorry. Um, I didn't mean to come off so strong.

I just didn't know if you had a chance

to stock your fridge yet.

No pressure. But, uh...

well, if you need anything at all,

you know where to find me.

Steve?

I'll be home around 7:00.

[dramatic music]

[Steve] Pine Hollow?

You mean to tell me you've never heard

of "the Christmas capital of the world?"

Should I be ashamed?

Only a little.

[laughs]

People hear Pine Hollow and assume

we ride sleighs to work and bake gingerbread for sport.

Hmm. So, that's not true?

It's not entirely untrue,

but it's still a real town with real people,

real problems.

You said you worked from home?

Most days.

I do consulting for banks and trading desks.

Compliance, audits,

spreadsheets are my love language.

Hmm.

- What about you? - Advertising.

I'm an art director.

Oh. They have ad agencies back in Pine Hollow?

Well, actually, I managed an Arts & Crafts store there.

But on the side, I did do some freelance design

for a friend from college.

Yeah. So, then she hired you?

They got busy. I got lucky.

Yeah. Well, here's to luck.

To luck.

[sirens wailing]

[dramatic music]

Thanks, Steve.

This was exactly what I needed.

And you really didn't have to pay.

I did.

I'll let you do the next one.

Okay. I will.

I've learned never argue with a woman

who's already decided.

Good night.

Good night.

Bye.

[upbeat music]

[wood scraping]

Elmer, stop music.

[music stops]

[floor scraping]

[suspenseful music]

Everything okay, ma'am?

Yeah. I thought, um...

never mind.

[suspenseful music]

[elevator dings]

Hey.

Ms. Russell.

Do you know anything about the apartment

next to mine, the one being renovated?

[George] What about it?

They wouldn't be working in the middle of the night,

would they?

I keep hearing noises.

- [laughs] - [Claire] Thumping,

dragging sounds.

Yeah.

Well, Ms. Russell,

old buildings like this creak.

Pipes, radiators,

tenants who don't sleep like they should.

Right.

Probably.

All right. I can mention it to Larry

if you really think it's something worth looking into.

Thanks.

[elevator dings]

[upbeat music]

[suspenseful music]

Hi, Miles.

Um, just get in here for an appointment.

It's gonna sound weird.

Do you remember that snow globe in my apartment?

Uh, the one you put away?

You didn't take it back out, right?

Um, no. Why?

It's just this morning it was back in my mantel.

Then you, uh, probably pulled it out again without thinking.

A lot of boxes, a lot of chaos.

[chuckles]

Yeah. I guess.

It's just...

I don't know.

I should be heading to work myself.

Anytime.

[exhales deeply]

[dramatic music]

[sirens wailing]

[squeaks]

[suspenseful music]

[tense music]

[panting]

[sirens wailing]

[sighs]

No card.

[singer] ♪ Hey, Santa

♪ Do you see what I see?

Elmer, stop music!

[cell phone ringing]

[Betty] Hi, sweetheart.

Hello, Mom.

Claire? Is everything okay?

Why do you ask?

[Betty] You have that voice.

I, um...

just wanted to check in on everything at home.

Check in?

You couldn't wait to leave.

I know.

I just wanted to see if there's anything interesting

I should know about.

Claire, what's going on?

[Claire] Nothing.

Um...

I got something in the mail today.

I think it's a message.

From who?

[Claire] That's why I called.

I have no idea.

Just had to make sure it wasn't from you.

Nope.

That's what I thought.

I just had to ask.

- [Betty] Claire? - What?

There's no shame in changing your mind.

[scoffs]

Good night, Mom.

[Betty] Good night, dear.

[dramatic music]

[sighs]

[suspenseful music]

[Claire] So, you just got back in town.

Two days in Boston.

One of my oldest clients.

I like to show face a couple times a year.

Plus, my parents are still just right outside town.

Oh, that's nice.

Yeah. It depends.

Yeah. It's a lot of painful memories back there.

My ex-fiancee still lives there.

Oh, bold move leading with an ex.

Yeah, most good stories start with an ex, don't they?

Don't I know it?

[Steve] We were together for a long time.

We worked at the same firm

and, uh, mostly stayed together

to see who could work later nights. Hmm.

And?

I stopped wanting that life.

She didn't, so we ended it.

- Do you miss her? - [singer] ♪ There's a magic

♪ In the air

I miss the idea of her.

Is that weird?

[singer] ♪ At Christmas

No, not at all.

Okay. Your turn.

My turn? No, no, no, no.

You didn't just move from home for a job.

You are way too sharp and way too charming

to not have a story.

[singer] ♪ And in some way

Okay. Let me guess. High school boyfriend.

Not all small-town girls marry their prom date.

Touche.

So, was he?

Okay. Fine. He was my prom date.

[laughs]

So, he's still there?

Yeah.

He has a home repair business

and never plans to leave.

Unlike you.

Exactly.

- [laughs] - What is so funny?

I just...I don't know.

I always thought that the city girl

was supposed to move to the small town,

open up a little craft shop

and fall in love with the hunky handyman.

Not in real life.

Hmm.

Well, I'm glad you're here now.

[dramatic music]

Sit down. I'll make us some drinks.

Okay.

Do you like jazz?

Elmer, play smooth jazz.

- [jazz music] - Elmer?

My voice assistant

named after an old jazz DJ my parents loved.

It's not much of a radio name.

He has great taste in music.

[laughs]

No Christmas tree?

Where I come from, I'm going cold turkey.

Hmm.

[Claire] There you go.

Here's to new beginnings.

To new beginnings.

[glasses clink]

[jazz music]

[singer] ♪ Hey, Santa

♪ Do you see what I see?

Elmer, stop music.

- [music stops] - Claire?

Sorry. That's just the second time

it's happened.

Elmer, play smooth jazz.

[jazz music]

It's probably just a glitch.

The other day,

someone put an envelope under my door.

It was a photo...

- Okay. - ...of me on Santa's lap

when I was like seven years old

and the song keeps playing,

and I've never asked to play that song in my life.

You think someone's just messing with you?

Or trying to scare me.

But why?

I don't know.

Well...

maybe I'm just gonna have to stay the night.

Nice try.

It's gonna take a lot more than a song

and an old photo to scare me.

[birds chirping]

There she is.

How are you liking Terrace Court?

Can I ask you something?

Sure.

You haven't been messing with my apartment, have you?

Messing with it, how?

My voice assistant's been playing

this Christmas song on its own.

Like, Christmas music?

No, a song.

A specific song.

And you think it's me?

No, no.

I just--

I just thought that you're an IT,

that I figured maybe

it was some kind of joke.

Maybe the algorithm's feeling festive.

No. It's not just...

it...it's a song

from a Christmas festival

they play every year back home.

Can I show you something?

People have no idea how easy it is

to hack a smart speaker.

Old passwords, shared Wi-Fi,

even a cheap smart plug.

Is somebody watching me?

Hmm, not through the speaker but listening, sure.

If they're playing that song,

it's probably someone who knows you.

How many people know about your hometown?

Everyone at work. Steve.

Steve, huh?

Guess he's good at making an impression.

Just make sure it's the one you want.

We're just friends.

Maybe so but, um,

friends aren't always what they seem.

Are you?

I'm way too boring to be hiding anything.

Well.

[siren wailing]

[footsteps approaching]

[Elizabeth] Claire,

we're in the conference room.

You're not.

Oh, yeah.

Sorry. Lost track of time.

Are you all right?

Yeah. I'm just a little tired.

Hmm. Right.

Well, let's not show it.

The client's flown in from Toronto

and I'd prefer we look like we have our act together.

Uh-hmm.

Pull yourself together, Claire.

We need to land this one.

[phone buzzes]

[George] Someone will look at that and we'll take care of it

by first thing tomorrow morning.

- Yes. That sounds good. - [George] Yeah.

Uh-hmm.

Evening, Ms. Russell.

[sighs]

Hi, George.

Long day?

You can say that.

Oh, city wears you down

if you let it.

I find that a lot of folks don't last long here.

[suspenseful music]

[elevator dings]

[singer] ♪ Hey, Santa

♪ Do you see what I see?

♪ Looks like everybody's ready

♪ To come to town

♪ And make the season bright

♪ Hang the stocking

♪ And [indistinct] the tree

♪ [indistinct] under the fireplace ♪

♪ And mistletoes right [indistinct] ♪

♪ 'Cause you mean the world to me ♪

♪ And the holidays it's such... ♪

[suspenseful music]

[camera clicks]

You probably think all of this is ridiculous.

Actually, Ms. Russell, I don't find it funny at all.

You can call me Claire.

You're completely sure that nothing was taken?

As far as I know. There's no jewelry missing,

my computer's still here.

It's just this.

So someone let themselves in and decorated?

You're the only one with a key?

I've only been here a week.

Hey, what about the front desk?

We'll talk to them.

However, without a timeframe,

it's difficult to determine who was on duty when.

Well, they must have cameras.

I spoke to the maintenance engineer downstairs.

He's getting us the footage.

Look, Claire,

whoever did this,

it doesn't look like they're trying to rob you.

- Claire, you okay? - Hold it.

It's okay. He's a friend.

I saw the cruiser downstairs and your door was wide open.

I'm okay. I'm just shaken.

Okay. I'll be in touch.

You call me if you need anything.

Thank you, Detective.

Claire, what is going on?

I came home from work and...

Wow.

Yeah.

Look, why don't you stay at my place tonight?

I've got a pullout couch and you can have the bed.

No, no.

I prefer you not stay alone.

Thank you.

But I think I'm okay, really.

Okay.

But if you need anything...

I know exactly where to find you.

[dramatic music]

- [door closes] - [Claire] Hello?

I'm looking for the maintenance engineer.

[machine hissing]

[suspenseful music]

[thud]

[singer] ♪ I wanna [indistinct]

Hello?

[singer] [indistinct]

♪ In the middle of the cold [indistinct] ♪

♪ And the bottom of my heart

♪ You and I can take a sleigh ride ♪

♪ Bundle up, build a snowman

♪ And if the lake is frozen

♪ Take my hand let's skate away ♪

♪ Though the cold wind is blowing ♪

♪ I feel so warm tonight

♪ I can't shake the feeling that a [indistinct] ♪

[music stops]

You don't like Christmas music?

Sorry.

I was just looking for the maintenance engineer.

You found him.

Claire Russell, Unit 303.

How do you know that?

I've been watching you.

You've...been watching me?

Surveillance cameras.

Well, that's why you're here, isn't it?

The break-in last night?

- How do you know about that? - [Ray] Detective came by.

Front, back alley,

lobby, elevators.

What about my floor?

[Ray] Huh.

That one's missing.

Convenient, huh?

Hey, uh, you know, I could put in a requisition for you.

Or you get one yourself.

It can help.

Thanks.

I'll, um, I'll think about it.

[siren wailing]

Well, hello. Whoa.

Someone didn't get their beauty sleep.

Thanks. It's just what I needed.

Is everything okay?

Someone broke in my apartment.

What?

Oh, did you...were you home?

No, luckily.

What did...okay. What did they take?

They didn't take anything.

They just...decorated.

I don't get it.

Someone broke in and decorated my apartment for Christmas.

Are you serious?

- Did you call the police? - Of course.

- And what did they say? - Not much.

They dusted for fingerprints.

They're gonna check the security footage.

I'm not gonna get my hopes up.

You don't have any idea who might have done this.

I can't help but feel a little responsible.

What? You? Why?

I found the place for you.

The place itself is fine, believe me.

I have an idea.

Why don't you stay with me for a while?

Everyone's trying to give me a place to stay.

Like who?

Oh, like that handsome neighbor guy you told me about.

I never said he was handsome.

Never said he wasn't.

Okay, fine, he's handsome.

But he's also kind and considerate.

Hey,

you don't think that...

What?

That maybe it could be him.

I mean, how well do you really know him?

No, look, he has no reason to.

Besides, it feels more...intimate.

Well, the offer still stands if you change your mind.

It'll be fun.

It'll be like we're back in college.

Thanks, Sloane.

And that is exactly what I'm worried about.

[Sloane scoffs]

[phone rings]

Hi, Mom.

Hi, sweetheart.

I just wanted to see how you are.

I'm fine. I'm still at work.

[Betty] Oh, well, don't work too hard.

That's why I'm here.

I know, but I just want you

to enjoy yourself.

I thought you wanted me to hate it so I'd come home.

You know that's not true.

But I did see Jesse the other day.

Yeah?

[Betty] Oh, he's still so heartbroken, honey.

Mom.

I needed to do this.

For me. You said you understood.

Oh, I do.

It's just maybe give him a call for closure.

It doesn't have to mean anything else.

I'll think about it.

Okay. Well, I'll let you get back to work.

- Goodnight, Mom. - [Betty] Goodnight.

[exhales deeply]

[siren wailing]

[thud]

[Claire] Hello?

[door slams]

George, is that you?

[quiet suspenseful music]

Whoever it is, it's not funny.

[suspenseful music]

[gasps]

Claire.

You scared me.

What are you doing down here?

Taking out the trash.

At this hour?

- I got home late. Why? - Where's the trash?

Like, it's in the chute.

What? Like, do you think I'm stalking you or something?

I'm gonna give you one chance to tell me the truth.

Did you go into my apartment when I wasn't home?

What? No. Why would I do that?

Because I don't know, like, maybe you're into me

or something.

You think I'm into you?

Are you?

Pretty sure that would be news to my boyfriend.

So no, I'm not into you.

[Claire] Uh, I'm sorry. I'm sorry.

There's been--there's been so many weird things going on.

Somebody broke into my apartment.

Wait, what?

I'm a little on edge.

Did you call the cops?

Of course. Of course I did.

Like, not like they found anything.

Well, it wasn't me.

I mean, that's what I would say even if it was me.

But it wasn't me.

Thanks.

Well, I'm heading up.

Uh, you're welcome to ride along.

Strictly in a platonic, neighborly way, of course.

Sure. [chuckles]

[phone ringing]

[sighs]

Hey.

Hey. You finally decided to answer.

Did my mom call you?

Uh, no. Why?

No reason.

How's the festival going?

[chuckles] Uh, well, so the kids

already tipped over the cows in the manger, so...

[laughs]

I told you, bolt them down.

What, the cows or the kids?

[laughter]

Hey, I miss that sound.

Hmm. Jesse.

Nah, I know. I'm just--I'm just saying.

Uh, so how's everything?

Claire?

Can I tell you something?

Yeah, of course.

Gotta promise me, no I told you so's.

Okay.

Something's been happening with my apartment.

I think someone's messing with me,

watching me, leaving things.

Uh, have you called the police?

I did.

They're "working on it."

[Jesse] And you're still there by yourself?

Like, what am I supposed to do, run back to Pine Hollow?

I mean, if it means being safe, absolutely.

Do you--do you want me to come down there?

No. No.

I can't keep running to you whenever I have a problem.

I don't mind. I really don't mind.

I'm gonna go, okay?

Wait, Claire, Claire.

Um...

it's good to hear your voice.

You too.

[phone locks]

[dramatic music]

[ominous music]

Yes, ma'am. I'm... yes, I will take care of it.

[keys jingling]

[chuckles]

Morning, Ms. Russell.

George.

Had some visitors earlier.

Said they were friends of yours.

- Friends? - The police.

They said they were gonna talk to everyone.

Yes, well, I didn't much appreciate the insinuations.

Bad for the building's reputation.

Well, I didn't appreciate

someone breaking into my apartment.

Hmm, may I give you some advice?

You might consider whether the Terrace Court

is the right building for you.

- Excuse me? - I'm just saying.

You don't seem to be having much luck here.

[tense music]

You didn't find any other prints?

No, Claire, just four sets,

yours, your two neighbors, and the building manager's.

So they just...

what, walked in and out like a ghost?

I'm not saying that.

Think about it.

Just because someone had

a reason to be there once

doesn't mean they didn't come back

when they shouldn't have.

What am I supposed to do?

Change your locks, put a camera on your door,

leave a light on when you're not at home,

and be careful who you let in.

And Claire, if it happens again, you call me.

Day or night, I'll come myself, I promise.

I know it's hard. I do.

Don't let anyone talk you out of what you know is real.

I just thought I was stronger.

You are.

Strength doesn't mean not being afraid.

It means you keep going anyway.

[exhales]

[elevator dings]

Hey.

- Thank you for doing this. - Oh, nah.

No problem, no problem, no problem.

Uh, let's, uh, get it set.

There you go.

You're all set.

New lock, new deadbolt,

and your keys.

Thanks, Larry. I appreciate you doing this.

Yeah, sure thing.

You know, I told the police you never had visitors.

They asked that?

Oh, people get curious, Claire,

uh, especially when something strange happens.

But for what it's worth,

I told them you've been keeping to yourself.

I didn't mention your new friend.

Anyways, if you ever want me to walk you in, just knock.

I'm right downstairs.

Thanks.

[door closes]

[tense music]

[suspenseful music]

[Ray] If it isn't 303.

Security camera's not fixed yet.

That's not why I'm here.

I wanna know what you can tell me about this.

Pine Hollow? Never heard of it.

Look closer. There's no address, no stamp,

which means someone placed it in my box

from inside the building.

Creepy.

You're the maintenance guy.

Any idea how they did it?

I don't know. Doorman's got a key,

manager's got a key, mailman's got a key.

Heck, even I have a key somewhere in here,

so it must be me, huh?

So it could've been anyone.

All right. Look, a couple years ago, some kids,

they stole a catalytic converter right out my driveway.

So I hired a guy.

He set up all these cameras in my home.

Best money I ever spent.

That's not a bad idea.

I don't suppose you know where I can reach him.

Sure.

He lives right next door to you.

[knocks on door]

Hello, my platonic, neighborly neighbor.

I need your help.

So you want my help setting a trap.

Whoever it was broke in when they thought

- I was gone, right? - Right.

So, I'm gonna tell everyone I know

I'm going away this weekend

but this time, we're gonna catch them on video.

Ooh.

4K resolution,

fish eye lens,

full 360 degree screen capture

and streams directly to your phone.

It looks just like a smoke alarm.

Exactly. And no one will ever find it.

Meanwhile, the whole system runs on a secure mesh network

and uploads to the cloud every 10 seconds.

What about hackers? They got into Elmer.

End-to-end AES-256 encryption.

No one's gonna intercept this baby.

It's kinda creepy how you know all this.

I was the kid soldering microcontrollers

when everyone else was learning to drive.

Oh, did you install the app I sent you?

Uh-hmm. I feel like I'm watching a satellite

- from my purse. - Don't worry about it.

Half the features no one ever uses.

Can I ask you something?

Shoot.

You said something about Steve,

that he's not what he seems.

Yeah. Um, I'm sorry.

Forget I said that.

I just wanna know if I'm being naive.

[sighs]

I've lived on that floor for four years.

Steve, uh, he's polished,

you know, friendly,

always knows the perfect thing to say.

Seems women are always coming and going.

You know, I don't think anyone's ever

really stuck around long.

I guess when someone makes it look that easy,

I start wondering,

"What are they working so hard to hide?"

I guess that's me in a nutshell.

Always looking for the faulty circuit.

Or maybe you're just the one paying attention.

Let me ask you something.

Why do you trust me?

Because you don't make it look easy.

[chuckles]

Thanks.

I think.

Now let's go trap a bad guy.

Let's do it.

[somber music]

[solemn music]

[knocks on door]

Claire.

Look at you, city professional.

I was on my way out and realized

I have not seen you in a few days.

Yeah, just got back.

Quick client meeting in Chicago.

Do you wanna do dinner tonight?

There is a brand new Thai spot opened up

- just a couple blocks away. - [chuckles]

I would, but I am heading out of town this weekend.

Just a few things I gotta take care of.

But when I'm back, absolutely.

And I'll hold you to it.

Well, I should really get going.

I do not wanna be late.

Uh, I'll see you when I get back?

Looking forward to it.

[elevator dings]

[George] Morning, Ms. Russell.

Hi, George. I wanna let you know

I'm heading out of town this weekend.

Any particular reason you're telling me this?

Well, um, I'm expecting a package.

Would you mind holding it behind the desk

instead of putting it in the mail room?

You know I'm not supposed to do that, Ms. Russell.

I know, but I'd really appreciate it.

[sighs] I'll see what I can do.

[Claire] I know, Mom.

There's just something I have to do.

It's only on the weekend.

I gotta go. Love you.

Morning, Elizabeth.

Claire.

Now that you've had a few weeks to find your footing,

I assume you've got some ideas

about how we can stop spinning our wheels?

A few.

They don't need to be perfect.

They need to be smart and fast.

This place doesn't wait for anyone to catch up.

- I understand. - Do you?

Because that's what everyone says

right before I replace them.

[dramatic music]

Don't worry. I understand perfectly.

Then what's this about you going out of town this weekend?

It's a personal matter.

But I will be reachable.

Well, if anything falls through the cracks,

I won't care why.

Carry on.

[exhales]

Every time she says carry on, I feel like saluting.

She's intense.

Yeah, she eats interns, like, literally.

- Uh-hmm. - You all right?

Yeah. Just prepping for this weekend.

Oh, that's the out of town thing.

Yeah, clear my head, change of scenery.

Yeah, that sounds mysterious.

Should I be worried?

Not unless I don't come back.

- Okay. That's not funny. - [laughs]

Well, you know, a little bit but not really.

Just text me when you get there,

- wherever there is. - Will do.

And if you're going to secretly meet a man,

- I wanna know every detail. - You'll be the first to know.

- Thank you. - [chuckles]

Don't die.

That's the plan.

Now that I know they deliver, I may never cook again.

This is what keeps half the tenants

in this building alive.

Pine Hollow had one Chinese place

and they put pickles in their lo mein.

- Ew. - Uh-hmm.

That is a crime against nature.

Maybe we'll catch a ghost.

That would make more sense than whatever this is.

Claire.

How sure are you that they'll come back?

They always wait until I'm gone.

So... I'm gone.

And you told everyone?

Uh-hmm. Even my mother.

Even though I'm pretty sure we can rule her out.

You don't have to stay up, you know.

You don't either.

It's motion triggered.

And we'll get an alert the second anything moves.

I'd rather watch.

Then we'll watch together.

Thanks, Miles, for all of this.

Hey, I love a good stakeout,

especially the spring rolls.

[siren wailing]

[computer beeps]

[gasps]

Miles.

Miles!

What is it? What is it?

He must have used the fire escape.

Send me a screenshot. I'll enlarge it.

He's going into the bathroom.

We didn't put a camera in there.

Do you think he knows we're watching?

Maybe he knew that'd be the one place

you'd want your privacy.

He's leaving. If I hurry, I can go catch him.

Wait, no, don't.

We don't know who he is or what he's capable of.

Come on, let's see what we can see.

- Well? - Nothing stands out?

What about the cap? Does that seem familiar?

- No. - Well, one thing is certain.

No one can say you made this up.

We've got the proof now.

[suspenseful music]

[suspenseful music]

Nothing seems different.

You said he went to the bathroom?

[suspenseful music]

Whoa.

Call the police, Claire.

Seriously, this has gone way past creepy.

That's what he wants,

to rattle me, to make me overreact.

Well, he's doing a damn good job.

You need to let the police handle it.

They didn't even do anything last time.

Besides, he was just here.

He's not gonna risk coming back so soon.

I...you-you me want to stay on the couch anyway?

You don't need to be left alone.

I'm okay...really.

We got him on video, Miles,

like we're finally one step ahead.

That's progress.

Are you sure?

I'm sure.

Okay.

You need anything, knock.

There's no chance I'm falling asleep tonight anyway.

You're a good friend.

That's what the tombstone will say.

[dramatic music]

[police sirens wailing]

[Claire] How'd you get up here?

Are you out there?

Just leave me alone.

[car horns honking]

Oh. [chuckles]

Hope you had a pleasant trip.

I didn't get a package for you, though.

Hey, out of curiosity, do the maintenance guys

ever use the fire escape

to, like, access units or anything?

Uh, not that I've seen. Why?

Just wondering.

Thanks for keeping an eye on things.

Yes, Miss.

[whistling a tune]

Huh.

Ms. Russell?

Ms. Russell, you okay?

Claire?

Your door is open.

[tense music]

[windows clanking]

[distant footsteps]

Hello?

[suspenseful music]

Claire, if you're in here, just say something.

[eerie music]

[distant door closes]

Hello?

Hello?

Hello?

Oh.

[grunting]

[suspenseful music]

[indistinct radio chatter]

[man] Okay, watch you're [indistinct]

- A little to the left. - It's okay, ma'am.

Yeah.

Tell me exactly what did you hear.

[indistinct chatter]

What's going on?

Larry.

He tripped and fell down the stairs.

Larry?

It's a horrible thing.

This building hasn't seen an accident like this in...

a long time.

What floor did he fall from?

Yours.

[suspenseful music]

[tense music]

Ray?

[gas hissing]

[static noise]

[suspenseful music]

[static stops]

- [metal clanking] - [gasps]

[suspenseful music]

- Whoa. Easy. - [gasps]

Somebody's following me.

There's nobody down here but me.

Come on.

[gas hissing]

Basements are tricky.

Sounds carry, shadows align,

it's easy to imagine things that aren't there.

Like Larry?

Yeah, poor guy.

He was a handful at times but no one deserves that.

I don't suppose you saw what happened, did you?

[Ray] Did I see someone push him?

- Did you? - [Ray] No.

[tense music]

[Claire] Does that look like he tripped to you?

I'm not a detective.

Right.

Sorry.

[chuckles]

Hey, Claire, if you want answers,

stop looking over your shoulder.

Start looking a little closer to home.

[suspenseful music]

[sighs]

[door knocking]

You busy?

Not anymore.

Please, come in.

Hope you don't mind me stopping by.

No, are you kidding? I was hoping I'd get to see you.

Did you, uh, hear about Larry?

Yeah. It's horrible, isn't it?

I mean, I didn't really know him that well, but still.

It's not fancy.

If it's red and has a cork, I'm in.

I was thinking about reaching out

but, uh, a little after the...everything...

The kiss?

The song?

The police.

You thought I was a lot to handle.

Did the cops find anything?

[Claire] No. They think it was a robbery.

[wine cork pops]

[clinks]

[Steve] You should talk with management,

see about getting more cameras in the building or something.

Maybe I will.

[clears throat]

[glasses clink]

Mind if I use your bathroom?

Of course. Yeah.

Into the hallway to the right.

Thanks.

[mysterious music]

[door handle clicks]

[dramatic music]

[suspenseful music]

Everything okay?

Actually, I'm not feeling very great.

Oh. Uh, you think it's the wine or?

Maybe. I'm kind of a lightweight.

- Yeah. Why don't you sit? - I'll get you some water.

I'm just gonna go home.

Oh. Uh, already?

I wouldn't be great company.

Whatever you need.

I'll call you tomorrow.

Are you sure there's nothing I can do?

I just don't... I need to go lay down, okay?

[sighs] Okay.

Good night.

Good night.

[door opens and closes]

[indistinct chatter]

You should have brought me this right away,

not days later.

I needed more proof of who it was.

So what do you think?

I think you're lucky you didn't get yourself hurt

playing detective.

Point taken.

Now what about the hat?

It's the same style, same color.

- I'll get a warrant. - So you'll bring him in?

If there's evidence.

Keep your phone close, okay?

And Claire...

do me a favor.

Let us handle this for now, all right?

Okay.

Thank you, Detective.

[car horns honking]

[dramatic music]

[breathes deeply]

[elevator beeps]

[telephone ringing]

Hey, any update on the video?

The police are looking into it.

Okay. You don't sound too confident.

Considering how they handled the last time I called them?

But this time you have proof, like video proof.

[cell phone buzzing]

Speak of the devil.

- Who? - The police.

- Let me get this. - Okay.

I'm here if you need me.

Hello, Detective.

[telephone ringing]

[suspenseful music]

[Steve] I don't know what you're talking about.

I never saw that stuff before.

[Det. Harris] I already told you, Mr. Nolan,

you have the right to remain silent.

And I told you I've never seen that stuff.

Claire, you got to believe me.

Listen, don't listen to them, okay?

They've got the wrong guy.

Claire, you got to believe me.

I take it you found something?

You were right about the hat.

Same brand, same style as the one in your video,

but that is not all.

He's been researching you, extensively.

We found a hard drive in the back of the closet.

There were notes, online records,

reverse image searches, about you and Pine Hollow.

It's how he knew about the song.

So he did this?

He did all of this?

It looks that way.

Did he even say anything?

Oh, yeah, the usual.

Claims he's never seen it before

that he has an alibi

for when the video was taken.

It's not possible.

We'll check it out, but it's not looking good.

Okay. So what do we do now?

What happens?

We can hold him for 48 hours without charging him.

So hope he'll be cooling his jets downtown for a bit.

In the meantime, keep your cameras rolling,

keep your docks locked.

And if anything, anything feels off, you call me.

Okay.

And Claire, you didn't imagine this.

You saw the signs.

And you were right to come forward.

[dramatic music]

- [police sirens wailing] - [Miles] So what's gonna happen

when they let him out?

Is he gonna come right back here?

The detective is confident they can charge him

within the 48 hours.

You don't look relieved.

I think I'm just really tired.

Then turn this off.

Doctor's orders.

Elmer, play Christmas jazz.

[Christmas jazz music]

Okay. This is actually really nice.

You should go

and dress real sparkly.

Let strangers tell you your life's about to change.

Maybe I will.

You know what I'm proud of?

We ate pizza on the floor with zero crying.

Progress.

To boring.

- To boring. - [glasses clink]

Now, deadbolt, chain, then bed.

Doctor's orders.

Yes, Doctor.

[exhales deeply]

They got him.

[sighs]

[suspenseful music]

[police sirens wailing]

[Claire] [on voicemail] Hey, it's Claire.

Leave a message.

Look, Claire, it turns out Mr. Nolan's alibi

for the night of the break-in is solid.

We've got him on surveillance footage

at a local restaurant all evening.

Claire, be careful,

your stalker is still out there.

[suspenseful music]

[Det. Harris] Look, Claire, it turns out Mr. Nolan's alibi

for the night of the break-in is solid.

We've got him on surveillance footage at a local restaurant.

- [suspenseful music] - Claire? Hey.

- It was you. - What? No.

No, no. Listen. Listen, listen to me.

- St-stop, stop, stop it. - [glass breaking]

Just calm down.

Let me explain things, okay? Please listen to me.

- You realize... - [glass breaks]

...we had a good life. We live in a small town.

A perfect small town... did you just...

why'd you have to go and ruin it, huh?

Listen to me.

Hey.

I asked you.

[grunts]

No.

- Help! Help! - [grunting]

Get it...

[Claire squealing]

Come on. There you go. You see?

I've been busy too.

- [keyboard clacking] - [computer beeps]

- [Claire screams] - Hey, would you just calm down.

- Would you just calm down? - Get off of me!

- I said, calm down! - Get off of me!

Claire, I didn't want it like this.

I tried to do this the right way,

and then, you just tried to snap,

- huh? [groans] - [spits]

There. See?

If you just stop fighting and we can talk.

[panting] Hey, you want answers?

Great. Me too. I will give you some answers.

Babe, I was just trying to help you, remember?

Everything we had, everything you threw away,

I even played the song for you, baby.

- You don't have to do this. - What are you talking about?

You're the one who made me do it.

[Jesse screams, grunts]

No!

[dramatic music]

[tense music]

[Jesse] I loved you, Claire.

I still do.

[scoffs] Come on. You have to believe that.

I never, ever, ever meant for it to go this far.

You know, the moment...uh-hmm.

The moment that you said

that you wanted to move here, I knew.

I knew. I knew that... [snickers]

you weren't thinking straight

and you needed me to protect you.

I came all the way down here for you.

I can't afford a fancy apartment but what I did is

I risked everything for you by moving in next door.

Why? Because I love you

and I thought that I could keep an eye on you.

Stop. Don't look at me like that.

Do not look at me like that.

[tense music]

I just--

I just wanted to make you realize

how unsafe this city is,

to show you that, you know, this was a mistake...

leaving.

I just wanted to show you that

if you could understand how dangerous this city is,

you would come back.

You'd come back...

to me.

[tense music]

Claire?

[Steve] Claire?

Claire? Are you here?

Claire.

- [door banging] - [Claire grunting]

[indistinct]

- Steve! Steve, I'm in here. - They do it to you.

Steve!

[grunts]

You're looking for this?

[grunting]

Hey, Jesse, do you see what I see?

[metal clanking]

[dramatic music]

[police sirens wailing]

Once he's out of the hospital, he'll be facing charges.

Stalking, assault,

unlawful surveillance, and murder.

Larry?

[Det. Harris] Apparently, he stole his keys

and used them to plant evidence in the closet.

I know you cared about him, Claire.

But people like that, they don't stop.

Hadn't been you, it would have been someone else.

I just wanna put this behind me.

[Det. Harris] I don't blame you.

[dramatic music]

Thank you for seeing this through.

Merry Christmas.

Merry Christmas.

I'd like to welcome everyone back

and trust that you all had a very Merry Christmas

and warn you against the post-holiday hangover.

- [soft laughter] - And most of all,

I'd like to thank Claire Russell

and officially welcome her to the team.

[applauds]

Claire, we threw you right into the fire,

but you handled it like a champ.

And I heard from the client,

the campaign you created for their Christmas line

was a resounding success.

Thank you.

[applauds]

All right, everybody, back to work.

- Okay. Back to work. - [indistinct chatter]

Savor it.

You might not get praise like that for a long time.

Don't worry, I'm not expecting it.

You feel like a drink tonight?

Actually, I have plans.

Steve?

You really like him, don't you?

So I hate to do this, but I have a favor to ask.

Sloane, you got me a job, an apartment.

What do you need?

Does he have a friend?

[laughter]

[car horns honking]

Oh, well, hello, you two.

Merry Christmas, Ms. Russell.

- Merry Christmas, George. - You too.

[elevator dings]

Hi.

Hold the door, please.

- Whoa. - Thank you.

Thank you.

[dramatic music]

You okay?

I think so.

You're not missing home, are you?

I am home...

right here.

[soft Christmas music]

[tense music]