All language subtitles for Yianni.Supercar.Customiser.S01E18.The.Customer.Is.Always.Right.1080p.AMZN.WEB-DL.DD+2.0.H.264-playWEB_track3_[eng]

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Original subtitles

ANNOUNCER: In the exclusive world

of super cars, if you want yours to stand out,

there's one customizer to call.

Yianni!

A social media star, he creates one-off

cars in stunning colors.

Dealing with demanding clients.

So when's this call need to be done by?

Tomorrow.

Are you serious?

ANNOUNCER: It's a high stakes world.

Two million pounds worthof car, why would it be easy?

Up for this one?

ANNOUNCER: Where image is everything.

Oh, my days, bro.

ANNOUNCER: And the aim is perfection.

100% happy?

A million percent happy.

ANNOUNCER: This time, isthe customer always right?

I'm really not sure about the bonnet.

Let's give it a go.

Really?

It would look wicked.

ANNOUNCER: What happens when the king of wraps

has doubts on a design?

I think it just-- it looks like a panda.

Wow.

ANNOUNCER: Who gets blamedwhen a flaw is then found

on this six figure McLaren?- He hasn't seen this.

There's no win if he would have seen that.

ANNOUNCER: The boss's phenomenalsuccess, where did it begin?

I wasn't born into money.

I wasn't just gifted it.

I've done some serious gruff.

Do you want to get it out?- Please.

Come on then.

ANNOUNCER: And will the final reveal

be an eyeful or an eyesore?

YIANNI: Here it comes.

Morning, everyone.

Morning.

Another day.

Another dollar.

Jack Duncan, who remembers him?

Oh, yes.

Big customer of ours.

He's bought another car.

Surprise.

Surprise, right.

So he has bought a McLaren 720s.

OK, so that is the new McLarenthat has just come out.

I think he's got the third or fourth one

of the production line.

And he expects it to ridiculous levels,

like we expect Jack to do, to be honest.

I haven't got a clue what he wants done yet.

But I know he's arriving today.

I know the car is like a glacier white.

It's like an off white with a touch of blue.

So it's a fantastic color.

Who knows?

He may want a full wrap.

He may part.

He may want logos.

He may want pinstripe pin.

You never know with Jack.

So are we excited to work on this one?

Yeah.

Yeah.

[music playing]

Jack Duncan is a self-made businessman.

He owns 12 high end cars, including

a Rolls Royce and Aston Martin.

His newest addition is the McLaren 720s.

It will be the fourth car wrap by Yianni.

- You well? - Good, mate.

You? - Long time.

Too long.

She's gorgeous.

Wow.

[music playing]

What a great car.

You happy?

Absolutely over the moon.

Fast?

So, so fast.

Up to 70, of course.

- Up to 70. - Of course.

It's like 300,000.

Just under, just shy of 300.

You expect this high, didn't you?

Very high, unfortunately.

You just tick all the boxes and be like,

I'll have everything please.- Unfortunately.

So you brought the car to us.

What are we going to do to it?

Thin pinstripe, keep it really subtle,

running the low length along the car.

So it's not sitting too high.

We'll let the black do that job.

YIANNI: OK, are we puttingany gloss black on this?

Gloss black side seals, rear quarters as well,

and the bonnet.

Really?

OK.

I think it's going to work, you know.

It's either going to workand we'll be like, wow.

Or we'll be like, yeah, that looks odd.

It looks like they didn't paint the bonnet.

OK, so pinstripe.

What we got satin or matte black or gloss?

I think we got to go glossblack for this, just the time

with the roof and all the glosscarbon fiber on the back of it.

OK, so gloss black, side skirts,

pinstriping on the back, pinstriping--

what color pinstripe though?

Carmine red, same as the Vulcan.

Carmine red.

OK, so we're going to go white, black,

and the pinstripes are red.

Makes it three colors on the car.

Yeah, you can have three cars on the car.

OK, all right, leave it with me, Jack.

And you got the key?

Got it here.

Cheers, baby.

And I'll see you soon, yeah?- Good luck.

Be good.

Thank you.

ANNOUNCER: The Britishbuilt McLaren 720s, only 400

will ever be made.

Top speed 212 miles per hour.

This velocity edition includessix additional carbon fiber

panels, lightweight alloywheels, and a pearlescent paint

job, extra cost 125,000 pounds.

This is a rare hyper car, but Jack

wants it to be totally unique.

Getting the look rightwill be Yianni's priority.

I know Jack really wants the black bonnet.

But it's a waste of theirtime and effort if he decides,

you know what?

Take it off.

So I've come with a plan forthem to lay the black bonnet.

And if he doesn't like it,we can easily strip it.

All right, you're on the bonnet, brilliant.

All right, a couple of things, guys.

Reference wrapping this.

I have a feeling we end up stripping it.

OK?

I don't think he's going to like it.

So when me wrap it, let's wrap it fine,

as if we're wrapping it-- asif it's staying on the vehicle.

However, Mike, do not put thegrills or the McLaren badge

back on until I've signed itoff and the customers like 100%

happy.

Because the last thing I want is for you to fit

these three things back on.

And then I'll be like, you know what?

We're stripping it.

And you start getting back in there again.

ANNOUNCER: Jack's car ishaving a complex partial wrap.

Yianni's given the team just two days.

That is a challenge.

But the paint work that took 300 man hours

has somehow been scratched.

Wow.

Wow.

I'm taking a picture of this.He hasn't seen this.

There's no one if he would have seen that.

Exactly, even Alex checking it, like,

you never looked, right?

Because we're cleaning all the edges.

ANNOUNCER: Yianni's smartphoneis his hardest working tool.

All right, cool.

I'll send him that.

Is there anything elseyou've seen on his bumper?

Not on the bumper.But we've seen like here.

YIANNI: I'm not worried about anywhere else on the car

that we're not touching.

Because obviously, I can show him that.

But anything that we're touchingI need to protect ourselves.

Because I don't want to beblamed for anything if we're

not responsible for it.

Do you know what it looks like to me?

It looks like they've painted this fresh

and someone's put their nail there.

It looks like a nail mark.

All right, cool.

All right, let me send Jack this picture.

Obviously, it's a brand spanking new car.

I'm going to let him know,and let him make a decision.

And then we'll continue on wrapping the vehicle.

ANNOUNCER: Vasile and Mikey were going

to wrap the back of the car.

But while the scratch gets reported,

they get stuck into thegloss black along with seals.

[phone ringing]

Jack, how you doing, mate?

JACK [ON PHONE]: Yeah, good, mate.

You? - Yeah.

Good, good.You see the picture I sent you?

JACK [ON PHONE]: Yeah, I'm just seeing that.

Where is that?

All right, so that is on the rear bumper

on the passenger side.

Listen, unless you're scrutinizing that car,

you're not going to notice it.

And it's actually on the inside of the bumper,

like where the light is.

It looks like a fingernail is there.

JACK [ON PHONE]: Yeah.

Are you happy for me tojust continue with the work?

JACK [ON PHONE]: Yeah, mate, continue.

Crack on with it. Cheers.

Bye, mate.

Bye bye.

It may be a small thing with cars of this level.

But we have to be very careful not

to be accused of any damage.

ANNOUNCER: The boss is neverfar from the connected world.

He's checking out who'schecking in on his social media.

Yes, I understand.

Yeah.

ANNOUNCER: Yianni's reach gets him noticed

by all the right players.

OK.

All right. Lovely.

Fine.

Yian?

Yeah.

So I've just got off the phonewith a guy called Rob Moore.

All right.

He is a very successfulproperty mogul, number one.

But number two, he's got ahugely popular podcast online

called "The Disruptive Entrepreneur."

- Oh, really?- I've already subscribed to it.

So I know it's getting more and more popular.

And like I said, podcastsis like the next big things.

It's a podcast scene thatwe're not really involved with.

I just think everything sort of ticks

the right boxes for us togrow into that space as well.

It sounds good.

It seems like it's adifferent audience to what

we've got at the moment.

So there might be a lovely crossover.

Yeah, 100%.

Now, first and foremost, Isee a lot of similarities

between you and him.

Because obviously, "DisruptiveEntrepreneur," great name,

that pretty much describes you.

Yeah, name's great.

I think if you're happy withit, I'll organize an interview.

Get him to come here.

Yeah, definitely.

Definitely for him to come here.I'm interested.

It might be good.

ANNOUNCER: Yianni's at work 24/7.

So friends have to call by to see him,

like pal, Xavier, a singerand coach on TV's "X Factor."

[music playing]

Yeah.

What's happening?

What do you say?

What are you doing here?

Just passing by, man. Passing by.

I ain't seen you in ages.

Bro, do you know what I mean?

So I mean, I was going to call you.

I called you.

But you did not answer.

And you know, my phone was in my hand, as well.

That's how bad it is. - Exactly.

I'm that busy though.

So I mean, what's going on?

What's going on?

Well, for me, like that's [inaudible] car.

- Yeah? - So he's selling that.

Dropped it off. I'm fully stripping it.

Taking the whole sound system out.

Full conversion.

Yeah, I saw it on the way in.

We're just mental busy atthe moment, playing catch up.

Extreme factory, man.

Everybody wants to get theircar in here, obviously.

So you know what I mean? I'm not surprised.

I'm not surprised.- What's going on with you?

15-16 songs in three days.

15 songs in three days?

Did you know the songs? - Didn't know them.

Buy them. It's cool.

All a learning curve.

Where you been recently?

- South Africa. - Yeah?

Istanbul. Niece.

That's all for TV, isn't it?

These big shows and whatever.

But yeah, it's cool.

Oh, yeah, it's cool. It's cool.

Whatever.

Just whatever.

I'm just growing in here trying to do like--

This is luxury surroundings, man.

You've been telling me forabout 10 years now you're

going to win the lottery.

Yeah.

And you're like, I'm going to buy

my car when I win the lottery.

Can you buy a car now please?

You work enough hours.

You earn enough money. - I will.

I'm fed up with the excuses.

- I have to get the Range first.- OK.

Then the RA.

All right, so let'sget that Range Rover now.

- OK, cool. - No, I'm being serious.

- Let's drive that one. - You're excuse.

Don't give me excuses.

Let's drive that one.

I'll find you one today.

OK, let's go and find one.

All right, cool.

I'll find you one today.

[music playing]

ANNOUNCER: The McLaren isa tough car to work on.

All those aerodynamic curves and contours

test the team to the limits.

Well, the door's opening up.

So that causes a problemshape, bend, all the vents.

On this vent, the difficultpart is to fit the vinyl in.

If you don't fit thevinyl in proper, next day

when you come here, you'regoing to have a massive bubble.

Obviously, the customer requires perfection.

Like, you know, this car is brand new

and the variety of cars he has is obviously

the highest level of cars.

But we're providing the highestpossible finish in here.

So it will work.

It will work.

ANNOUNCER: This hyper car is built by hand.

This edge is a bit lower than the door.

ANNOUNCER: Vasile uses cutting tape for a trick

to create a perfect line.

So what we've done yesterday, we

basically done a fake line onthe edge underneath the edge.

So we can still keep the same line.

We've done pretty much everything on the door.

It's all around finished.

All looks nice and clean.

Double check if it matches with the skirt.

ANNOUNCER: The sweeping new sideprofile should look seamless.

So that's just perfect.

Nice line.

Very clean.

Exactly what we wanted.

ANNOUNCER: On the bonnet, Yianni has

asked for the edges of thewrap to be left unsealed.

I've been in the industryabout 10 years now.

And my brain says theblack bonnet will not work.

I'm going to get Jack on the phone

and get his early feedback.

If he hates it, it's not toolate to solve the problem.

I just hope he makes the right decision.

ANNOUNCER: In demand social media star Yianni

knows that building the brand is important.

A well known podcaster hasarrived to interview him.

But he will have to wait.

Yianni's top priority is the cars in his care.

The McLaren's side skirts are complete.

But the sticking point, a black or white bonnet?

Is the bonnet done?

Halfway let's say.

We're going to finishinside, just waiting for--

Just in case we need to strip it, yeah?

Yeah.

They're not clipped in.

Just laid for the picture.

Picture or whatever.

What do you think?

Your honest opinion.

I think it works.

I think it should stay.

I don't like it.

You don't like it?

I think it just-- it looks like a panda.

Just looks like a big, blackbonnet on a lovely, white car.

I think it breaks it--

breaks it up nicely.

Well, listen, at the end ofthe day, it's not our decision.

JACK [ON PHONE]: Yes, hello, Yianni.

Yo, Jack, how you doing, pal?

JACK [ON PHONE]: Good, mate.How are you?

I'm really well, really well.

All right, so update on your car.

We've laid the bonnet.

It's not completely finished.

And we put the carbon grills,we just stuck them on the top,

but not fully fitted, just incase you want to remove it.

I'm not going to tell you what I think.

I'm not going to tell youwhat Mikey and Vasile think.

I'm going to let you make the decision.

And then we'll obviously have a conversation.

Is that cool?

JACK [ON PHONE]: Perfect.

All right, you ready?

JACK [ON PHONE]: Let's see it.

OK, I'm flipping the camera.

Let's go.

JACK [ON PHONE]: Oh.

I like it already.

You like it, yeah?

JACK [ON PHONE]: Yeah, I think it tight.

Yeah, I like that.

Looks absolutely amazing.

Only thing I would say though is that it does

look like a bit of a panda.

You see?

I said that, Jack.

[inaudible] back.

OK, so you like it, yeah?

JACK [ON PHONE]: Yeah, Ithink that really ties in.

I really do.

What do you think of it?

Well, I'm flipping you back onto me.

JACK [ON PHONE]: Yeah.

I personally, I'm not sure.

I'm not feeling it. But it's your car.

It doesn't matter what I think.

But I personally don't like it at the moment.

All right, pal. Take care, mate.

I'll see you soon. Later.

Bye bye.

ANNOUNCER: Well known on the customizing scene,

the guys often get sent photos of cars wrap fans

have spotted on the street.

Yo, check this out.

Someone just sent this picture, man.

What do you think about it?

Like a [inaudible] right?

No?

That's actually if you goin the jungle with that car,

you're going to look sick.

Actually, I've seen worse.

And the guy wrapped it the whole thing in rust.

What color would you wrap your car?

My what?

Yeah.

My car is so cheap if I wrap one way,

it's more expensive than the car.

So I don't think I should wrap my car.

ANNOUNCER: Big, bold colors,camouflage, even glitter,

Yianni can wrap your car in it.

Top podcaster, Robert Moore,has come to get the lowdown.

Oh, yeah.

Loved it.

ANNOUNCER: Like any celebrityinterview, appearances matter.

You got glitter, mate, all over your face.

That's what I'm trying--he just said that.

I [inaudible] glitter on my face.

How have I got glitter on my face?

I must have touched something.

They call me Tracy on the weekends.

Is it gone?

Just about.

I don't understand what I've touched that could

possibly have glitter on it.

Have you ever had a request from a client

and you've thought, there'sno way I'm doing that,

that's just too outrageous?

Well--

You don't have to name them but--

OK, a customer, she wanted to put

her initials on the headrests.

When she told me her initials,I was like, please don't let me

do that. Her initials were VD.

Has anyone spent more than the car

is worth on the customizationthat you do for it?

Yes, James Buckleyfrom the "In-Betweeners."

He had an old school Mini.

So we put a digital dashboard on it.

We put a sound system.

We changed the wheels.

That car must have been worth, if I

say 1,000 pound when it turned up here,

he spent a good 10, 15 grand on that car.

But it's wow.

There must have been a timethough when you weren't, you

know, such a celebrity inthe world of your business

and dealing with celebrity clients.

And you were starting up.

And you had your little workshop.

And it was hard and all that.

So can you go back that far?

So if I go back, I would do it all.

Some people will not do it on this [inaudible]..

It's like the B&Q. I workedat Marks and Spencers stacking

shelves, doing the night shiftin Brent Cross with gloves

on, freezing my hands off.

I've done the graft.

Yianni, thank you very much.

My absolute pleasure.

Brilliant.

I've just ordered the new Panamera turbo.

What should I do with that?

What would you do with that?

Do you know, I've just had a message

now from one of my clients.

He just sent me his brand new white one.

ANNOUNCER: Yianni's worked hismagic again with another wrap

in the offing.

With so much interestgenerated on social media,

the pressure is on.

And every job has to be perfect.

And today, Jack Duncan willbe collecting his hyper car.

Vasile has delivered the three toned look.

Red pinstriping highlights theunique black on white wrap.

Still not happy with that one.

On this car, this line on thedoor, it lines up with the top

bit on the quarter panel.

So what I'm trying to do now with the red line

is to pretty much level the lines on.

So I'm going to run a pinstripe again.

And it needs to be laid kind of perfect.

And it needs to be straight.

When you think everything is perfect

and then you can add one more thing,

and it's like the whole car is changed.

One pinstripe had changed the whole car.

And I'm happy to do that.

It just looks amazing.

ANNOUNCER: The transformationof the McLaren is complete.

But certainly the boss can sign off the job.

So we've done the gloss black.

And obviously, we've laid it pretty low.

I need to get right down and have a look if they

finished all the way down.

Got to make sureunderneath, this is where

it's renowned for stone chips.

he's done a really good job on this one.

Yeah, I'm pleased.

ANNOUNCER: Yianni is proud of his team,

but has one nagging worry.

I'm nervous.

This is a super car that alot of people will look at.

I just hope when he collectsit, he doesn't hate it.

Jack, how are you doing?

You well?

What's happening? - How are you?

I'm really well, mate. What's happening?

Couldn't sleep last night at all.

I am so excited to see this.

Really?

Oh, really looking forward to it.

Just so super excited.

For you, we've done our job.

I just hope you're really happy.

I'm sitting on the fence on this one.

You want to get it out? - Please.

Come on then.

Here it comes.

Oh.

It definitely needed thered pinstripe for sure.

It did.

Set it off, didn't it?

I love it.

I love the bonnet.

I love the red pinstriping.

It is perfect. - Yeah?

It works.

It works as a glossy blackroof, the carbon fiber.

Got the glacier white running down

from the whole middle of thecar to the top half of the back.

I think it's just got a really good flow to it.

So no one now has got a car like this.

Nobody.

I think this is thefirst one in the country,

which has been customized.

- There's the key. - Thank you.

Enjoy it, bro. Drive safely.

Thank you so much.

And I'm sure I'll see you really soon.

OK? - See you soon.

Take care.

ANNOUNCER: Yianni put business first

and kept his client happy.

His reward, Jack will be back.

Hopefully, I get a special version of this,

a lightweight, faster version.

And I will be bringing it straight

back down to Yianni again.

Because for me, he customizes the car,

personalizes it to my taste.

And that's what it's all about.

ANNOUNCER: Proof thecustomer is always right.

[music playing]

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