Original subtitles

Japanese Airlines Flight 6 to New York is...

Ahhhhhhhhhh!

Ahhhh!

Sender - Endo Keita Airport Experience - 10 Days Ahhhh!

Sender - Endo Keita Airport Experience - 10 Days

I won't give up! Sender - Endo Keita Airport Experience - 10 Days

Sender - Endo Keita Airport Experience - 10 Days

10 Days ago

JALPAK Headquarters

Don't you think your next project proposal will definitely be accepted? JALPAK Headquarters

JALPAK Headquarters It really sounds like you to still keep the basics but to then go into a peculiar direction.

It really sounds like you to still keep the basics but to then go into a peculiar direction.

- Well yeah. - But this title

doesn't work.

"Find the mysterious Bigfoot!"

"Ala?! Skatto (Oh?! Feel good) Alaska exploration tour"

What are you trying to say? This is great.

By the way did you hear about this? Takagi-san that was transferred to Narita the other day

- apparently already quit. - What!?

Isn't there a rumor that one of us is going to get transfered to replace him?

- Oh really... - Being transferred to the airport means

- that he will be a "Apoyan" - Please don't let it be me.

Apoyan = A person that attends customers at the counter - that he will be a "Apoyan" - Please don't let it be me.

Apoyan = A person that attends customers at the counter - Maybe it's you. - Don't say such things!

- Maybe it's you. - Don't say such things!

Hey, come over here.

What is the meaning of this?

Chief, Why am I the one that is sent to Narita?

To fill the empty spot. Just to fill the empty spot.

It's only until we find a replacement at the airport. I just ask you to be patient for half a year.

Are you really going to let me come back in half a year?

Of course.

We will accept any project proposals at any time from you.

Show them there the spirit of the headquarters workforce.

Um...

Alright...

Oh... eh... Um...

Oh this... It was on the floor here.

What are you doing?

This place is off limits for regular people.

Oh... No no no, I am...

Look out for suspicious persons Warning Report as soon as you find one

- Thats not me. - What is wrong Morio-chan? Look out for suspicious persons Warning Report as soon as you find one

- Thats not me. - What is wrong Morio-chan?

- It's a pervert. He was smelling this. - I... I wasn't smelling it!

- Come with me. - What!?

- Just come. - Ouch... Hey that hurts...

Oh great! I seem to have dropped it over here.

Thank you so much.

I'm being wrongly accused! I'm definitely not a pervert...

You shouldn't mistake the floor to get off of.

Here take this.

- Huh... - I am the instructor in charge of you.

Supervisor - Imaizumi Toshio Airport Experience - 20 Years - Huh... - I am the instructor in charge of you.

Supervisor - Imaizumi Toshio Airport Experience - 20 Years My name is Imaizumi, nice to meet you.

My name is Imaizumi, nice to meet you.

Oh... man...

Oh, my name is Endo. Nice to meet you.

Ouch...

- Is this your first time to Narita? - Um... I came here a few times for traveling.

I suddenly got the transfer order and they told me that I would hear the details at the airport.

The headquarters always says those kind of things.

A question for you, what will be your job here?

Huh...

I welcome our customers and

show them to the check-in counter of our airline company.

In other words you could say I am a usher... Um...

A usher huh...

Correct! 10 points for you.

Tanabe-kun.

Supervisor - Tanabe Koichi Airport Experience - 6 Years

Tanabe-kun. Supervisor - Tanabe Koichi Airport Experience - 6 Years

Supervisor - Tanabe Koichi Airport Experience - 6 Years Good morning.

Good morning.

Is that the series "Airport"? This 8th season is a masterpiece.

I wasn't able to go home anymore so I started watching this.

It's because I had to keep Horinouchi-san company last night.

Oh...

Horinouchi-san it's 6 o'clock.

6 o'clock!? Oh no a delay in the late shift!

It's still 6 o'clock in the morning.

Supervisor - Horinouchi Takashi Airport Experience - 15 Years It's still 6 o'clock in the morning.

Supervisor - Horinouchi Takashi Airport Experience - 15 Years The morning?

Supervisor - Horinouchi Takashi Airport Experience - 15 Years Oh man, you scared me right there.

Supervisor - Horinouchi Takashi Airport Experience - 15 Years What happened? Did your wife and daughter kick you out of the house?

What happened? Did your wife and daughter kick you out of the house?

My wife went back to her hometown for "Hoji" (A Buddhist tradition to remember the deceased).

- Who is that with you? - Oh...

This is Endo-kun who is assigned to us from today on.

This is Horinouchi-san and this is Tanabe-kun.

My name is Endo. Nice to meet you.

Both of them are supervisors that are your senior.

Super... visor?

Don't you know that the supervisors are the team leaders of the senders.

After you have done your 1 months of OJT

you will also become a supervisor.

Nice to meet you.

Oh by the way. Didn't the girls not get along

with that Takagi guy that quit last week?

Well, those girls are in a age where they are very delicate.

Don't worry.

Just imagine that you are a matador.

- A matador? - Yes.

Let's start the briefing.

- Good morning. - Good morning.

Hey...

Sender - Morio Haruko Airport Experience - 4 Years Hey...

Sender - Morio Haruko Airport Experience - 4 Years

- Huh... - He Sender - Morio Haruko Airport Experience - 4 Years

- Huh... - He

come here from the headquarters, his name is Endo-kun. It's his first time on the floor.

Please help him out.

Um... My name is Endo.

I might get transfered back to the headquarters soon.

It will be nice to work with you, even if it is for a short time.

- What do you mean with "a short time"? - That really gets on my nerves.

You are done for.

Sender - Yanagisawa Mariko Airport Experience - 5 Years You are done for.

Sender - Yanagisawa Mariko Airport Experience - 5 Years I shouldn't have been hoping for a good looking guy.

I shouldn't have been hoping for a good looking guy. Sender - Shinoda Ai Airport Experience - 5 Years

Sender - Shinoda Ai Airport Experience - 5 Years We aren't a recycling factory for good for nothing employees.

We aren't a recycling factory for good for nothing employees.

- What? - Morio-san

Sender - Okahama Minami Airport Experience - 6 Years - What? - Morio-san

Sender - Okahama Minami Airport Experience - 6 Years please don't bully this one this time.

Sender - Okahama Minami Airport Experience - 6 Years - I don't recall bullying anybody until now. - Oh come on...

- I don't recall bullying anybody until now. - Oh come on...

I saw Takagi-san, that quit last week,

cry in front of you Morio-san...

What!?

Come sit down, sit down Endo-kun.

Thank you.

Sender - Baba Hanae Airport Experience - 10 Years

My name is Baba, the leader. Ask me anything if you have something you don't understand. Sender - Baba Hanae Airport Experience - 10 Years

My name is Baba, the leader. Ask me anything if you have something you don't understand.

- Baba-san acts more like a team leader than me. - You are exaggerating Imaizumi-san.

Alright.

Are there any irregularities in the flights that departed and arrive from and to Narita between yesterday evening and this morning?

The arrival of the international flights are on time.

There is fog in London so the is a "may divert" on the flight.

There seems to be no delay for the domestic flights from Fukuoka and Nagoya where people have to transfer.

The flight from Sapporo might be delayed because of bad weather.

The customers show up, 2 hours before the tour starts.

When the counter opens it will become busy.

- Right... - Do you have any experience attending customers?

I don't. When I applied for a job as a waiter at a restaurant

I was for some reason put into the kitchen

- as a dishwasher. - Amazing that you got accepted at a tour operator.

- This I can do. - It looks easy but it is quite difficult

to make the customers depart with a smile...

- With a smile? - Let's start with yourself.

- Huh... - Smile.

Like this?

- More. - Ouch, Ouch...

- What are you doing, hey... - The customers will go away

- very fast with a smile like that. - My lips...

- The skin of my lips... - The counter will be opened!

It will tear... It will tear...

Good morning. Welcome.

Good morning, please show me your passport and schedule.

You will be traveling to Manila. We've been expecting you.

When a customers arrives you check there passport and schedule.

Then you explain them what they should do once they arrive and inform those that need a flight transfers what to do.

- Once you received your luggage... - When you are done...

You send them to... the check in counter of... JAL

Please show me your passport and flight ticket.

Are those our full-time employees?

They wear the uniforms but

they are from the JAL airline company

We as the tour operator

have to listen to the instructions of the airline company.

Especially...

the departure time has to be strictly met.

If you are unable to get the customers on the flight on time...

You will get into big trouble.

- Oh... - Yes.

- Then let's get behind the counter. - What!?

Understood.

Then I will check those international cases once again...

Matsuda-sama is going to give up on making the transfer flight, the tour conductors are already informed.

Please take care of this Baba-san.

Thank you. Oh and please check with Charly about that seat situation.

- Charly? - Hey young man, young man!

- Welcome! - Where can I find the post-office?

What? There is a post-office here?

Can you tell me where I can buy some sunscreen?

- Sunscreen!? Well... - The post office is located strait ahead

in front of the D counter.

As for the sunscreen. You can find that at the travel shop,

go past the check-in counters and it will be on the right side of the escalators.

- Thank you, see you later. - See you later.

- Welcome. - Here you go.

- Thank you for your passport. - Hello, this is JALPAK.

- Yes... - Please take care of him.

Welcome. Please show me your pass.. passport and schedule.

That will conclude all the information.

Have a good travel.

Hello, this is JALPAK.

What?

Understood I will be right over there.

Imaizumi-san, Fujisaki-san from JAL is asking for you.

She asked "Why did you let that customer to our counter?"...

I get it I beg you please, take a look at this

Please I need to get there. I beg you.

What is the matter Fujisaki-san?

Document troubles.

Manager - Fujisaki Sakurako Airport Experience - 18 Years Document troubles.

Manager - Fujisaki Sakurako Airport Experience - 18 Years That customer's passport

Manager - Fujisaki Sakurako Airport Experience - 18 Years - didn't have enough days left until the expiration date. - What?

- didn't have enough days left until the expiration date. - What?

Don't you know that to be able to be admitted into the Philippines you need a passport that is at least 6 moths valid?

You are the one's that were supposed to check this.

We are very sorry.

Even if he would have made it on the flight, he would have been denied entry and had to come back right away.

That penalty for that will be on us as the airline company.

He is just a rookie. Please forgive us for today.

I am very sorry.

Watch out what you are doing from now on.

Please take care of that customer over there Imaizumi-san.

Roger.

So you are just new here?

Ground Staff - Koga Megumi Airport Experience - 10 Years

It will be tough until you get used to it Ground Staff - Koga Megumi Airport Experience - 10 Years

Ground Staff - Koga Megumi Airport Experience - 10 Years - but please do you best. - Right...

- but please do you best. - Right...

Oh... Yes.

My name is Endo Keita.

Nice to meet you.

She is radiating...

She is definitely radiating it... Negative ions. (This is a positive thing)

Endo-san.

Endo-san?

- Around her... - Endo-san.

- Huh? Oh! - Are you listening to me?

- What is it? - Did you go and apologize

to that customer over there already?

- We are very sorry. - Yes I did apologize.

But isn't it also the fault of the customer

for not having enough time on his passport left.

Think about how that customer feels for not being able to travel.

Morio-san.

It also our fault for neglecting...

to thoroughly check him before hand.

Baba-san, it seems like the 2 people, Hasegawa-sama,

- will show up late for the flight to New York. - Alright, please try to get in contact with them.

- My name is Hasegawa! - We were expecting you Hasegawa-sama, where is the person accompanying you?

My husband is still in the car because he can't find the parking garage.

- Can you show him where it is? - What!?

Endo-san, please tell him to use parking garage P2 or P3. When you get out of here,

go strait and when the road splits to the right follow the signs to the parking garage.

- Alright! - Hurry!

It's the white station wagon that is right there when you arrive.

Alright.

Hey you! Over here, over here.

Hurry! Hurry up and come over here.

- How many minutes do we still have? - Well...

Why is Endo-san not back yet?

- A little further and then turn right. - Shut up, I can hear you.

- Oh... I'm sorry. - By the way...

Why do women take such a long time to get ready?

Aren't you just getting on a airplane anyway?

And then if I just...

Heeeeeeey! It's there.... It's over there!

Ahhhhh! You should have told me sooner!

How... how do we turn back? Huh? Hey.

We can't turn back...

We are going on the highway!

Is it you again? Oh man!? Why did you get on the highway?

- But I definitely told... - No excuses!

Thankfully they were able to get on the next flight.

It's big problem if you can't get them on the original flights.

We are once again so sorry. Endo is also repenting for his actions.

Is he really? I just have one question.

How did you manage to get on the highway?

Hey.

Hello? Hellooo?

Are you listening to me? How did you mange to get on the highway? I really want to know.

Well done for your first day.

- Don't you think being a usher is quite difficult? - Yeah...

I was just getting scolded at the whole day.

Let's let our selfs loose at you welcoming party today.

It's 3 O'clock now so we can drink for at least 5-6 hours.

It's so nice being on the early shift.

Hello, mom?

What? The tangerines?

I left them behind because I can't eat a whole box by myself.

Anyway I am at work right now... Work?

Well, it's easy to see the customers off to there travel.

I'm just filling in until a permanent replacement comes.

I was told to just hang on for half a year.

Oh but I will probably become

the "Tiger of Narita" until then.

I will hang up then. See you.

- It's done! - Hello.

Hi.

- What are you making. - What do you mean with that...

I'm making a new item for on the menu.

Are you ready? Clear your ears and listen carefully.

So I took inspiration from mount Narita.

I call it "Sweets Mountain - Mount Narita"

- Do you really think there will be customers that will order this? - You really have no idea do you?

- Here take a look. What?

From now on we need to get customers other than at the start of the year here at Shinshoji Sando.

Our business will not be the same

as someones sembei business that tries to wrap up a years worth of profits from the first 3 days of the new years.

Well I'm sorry for being a sembei shop that tries wrap up it's business so quickly.

Trying to get on the trend, how would your predecessor or the one before that... Oh wait

How will you show your face

- to your deceased Satomi-chan... - Don't mention Satomi's name.

- I'm back. - Welcome back.

- Dad, are you and Fuku-san fighting again? - Oh no, no, no...

Kou-chan is trying to put his hand on some undignified business.

They say that we get blessings from the Shinshoji so that we can have security and now...

What do you mean with undignified, you octopus. Don't get too cocky...

Oh right... We also just got some cocky guy

- from the headquarters. - Again?

Oh man, over there and over here.

Who are you calling "Tiger of Narita"? You are a "Mameshiba Dog".

Well then, to welcome our new guy Endo-kun.

- Cheers! - Cheers!

- Cheers. - Please just bring some random snacks bartender.

Understood.

Aren't there not enough people here?

Oh... The people on Horinouchi-san's team are on the late shift so they can't come.

- Then what about those that are on my team? - They all didn't want to come.

- What!? - A big plate of fried udon please bartender!

Understood.

Milk!?

Yeah this is my personal bottle of Milk that I keep here, I have a policy not to drink alcohol on the days that I am free.

Tanami-san, so you join us on your day off.

I got bored of that series "Airport".

Um... Tanami-san, how long have you been in Narita?

- I think this year will be my 6th. - 8 year for me.

I got re-appointed 3 times so in total that becomes 20 years.

- What... 20 Years!? - Yes.

I will give you a nickname Endo-kun.

Because your name is "Endo"...

What about "Endo-mame"! (Endo-mane = Pea's)

Well "Endo-mame" that is a bit...

- Don't you think? - Your are right, even if his surname is "Endo".

Endo-mame

- I have been called that since primary school. - What?

- Really? - Then what about "Sora-mame" this time? (Sora-mame = Broad beans)

- Because we are at a airport... (Sora means sky) - Good one!

Do you have a "beanfriend" Endo-san?

What's with that "beanfriend"?

I did break up with my girlfriend a half year ago.

- Isn't it tough being dumped. - Don't assume I was the one that got dumped.

- Then did you dump her? - I was dumped.

- Her words were "I fell in love with someone else". - Keep your head up high.

Men are not defined by there looks.

Please fall in love many times from now on.

- The airport is a meeting place for people from all over the world. - That doesn't happen that often...

- Is that from your boyfriend? - Yes, please excuse me.

Oh Baba-san is so lucky for having a boyfriend!

A relationship is just exhausting it's not productive at all.

What about Morio-chan?

I will be worried if she is dating some strange guy.

By the way Imaizumi-san, aren't you always just considerate or Morio-san?

- Do you want me to tell you why? - No I don't.

Alright then...

Let me tell you some heroic stories of me, who has 20 years of airport experience...

The excitement when I first sat foot on this

Narita International Airport in the Chiba prefecture at the JALPAK counter...

Oh man.

- Knock first please. - Hey sis.

I hear that a new guy started working at your place.

He doesn't take his job serious.

Oh man, I got reminded of him again.

Wasn't it the same with that guy that quit the other day?

Then he told you that he loved you.

And when you rejected him he cried and on top of that he resigned.

I had no clue what that whole situation was about.

Could it be that the new guy will also tell you that he loves you.

No way, no way, in any case I don't believe in relationships on the work floor.

Oh.

Enough about that, hey take a look at this Chiaki.

This Antonov is coming to Narita soon.

This can even transport a space shuttle, isn't that amazing?

There the airport geek comes out...

Hey sis, you really are similar to our mother.

Is this what they call DNA?

Does that mean that I am similar to dad?

Oh man.

Let's go home Imaizumi-san.

Everybody else already went home.

Don't we live in the same apartment block?

Oh good...

We are very sorry...

- Oh hey wait... - Must be tough being

- a "Apoyan" everyday. - Huh...

Oh...

You know the word "Apoyan"?

It's from Airport which shortens to APO.

A apoyan is what you call a contractor for trouble.

They will always help you when you are in trouble at the airport...

They are experts at that.

Yes, I once talked so such an apoyan...

It was when I just started working at the company

I got a phone call about trouble at Kansai Airport that a customer that didn't have a ticket and no hotel reservation...

We somehow managed to get the customer a flight reservation but

we couldn't get him a hotel reservation at his destination, then I...

said that I think we could just inform the customer about the hotel once he arrived.

Then he said "Idiot!" and scolded me.

"The customer"

"Is worried about his hotel reservation"

"We are defeated if we can't make our customers depart with a smile"

Hmm...

I really though he was a great guy.

I mean... the pride he has in his work.

I got the feeling from him that he really cared about the customers.

"Defeted when we can't make them depart with a smile"...

Ha ha ha ha... That is quite provocative of him.

But the apoyan's now are...

It's only until we find a replacement at the airport.

I just ask you to be patient for half a year.

I won't give up.

The sales point of this tour is...

No matter how often you go, you will find new thing that appeal to you...

There will be discoveries...

They are all rejected.

All of them!? That is...

Huh!

I would like to see something with a bit more punch to it.

Imaizumi-san!? What are you doing?

- Weren't you just answering me talking in my sleep? - Yes.

That is not good.

If I'm not mistaken...

- I came to get you because we are on the early shift. - Thank you very much.

Oh wait no! By the way...

How did you enter here?

- I made this. - Huh!?

- A sp... spare key!? - Yes.

No problem with the expiration date.

Confirm that it is them.

- Thank you very much. - Oh...

You will receive your boarding pass at the JAL counter.

Have a good trip.

Hey, Endo.

- Oh... Senaga... - Ooooooh, Senaga-san!

- Where will you be going today? - A tour around the 4 big cities of Italy.

I wish I didn't go It's quite cold in Europe at this time of the year.

Yes it is very cold over there. The passports please.

I will take care of it.

- I will take care of it. - I will take care of it.

Good morning!

Why are you being a tour conductor when you are a business man?

Well, a handy guy like me gets pulled into this kind of things.

Be sure to get friendly with that Imaizumi-san

- because you will be here for at least 3 years. - 3 years?

Don't lie. I'm just filling in.

- The chief said that he would get me back to the headquarters in half a year. - Oh so you didn't know?

Well you know that he recently came to our department right? He was saying

- that he somehow doesn't click with you. - What?

As long as he is still at the headquarters there will be no possibility for you to come back.

3 more years... no 5 years. Be patient for 5 more years.

5 years!?

Did you finish?

Hey! You!

- Why are our seats not next to each other? - Well um...

It's because you guys didn't reserve our seats!

- Serina is very upset. - Well um...

There are extra costs involved if you would like to reserve seats next to each other.

- It is written so in the pamphlet... - Are you telling me that it's my fault for not reading the pamphlet?

- No, I didn't mean it that way... - What seems to be the problem?

This guys is saying that it's my own fault that we don't have seats next to each other.

Are you his superior? Then the both of you should lower your heads on the floor for me!

If lowering our heads on the floor would get you seats next to each other

- we would gladly do it but... - What do you think you are saying!

We are very sorry.

Would you be willing to depart in the current situation?

I won't go!

This shit tour!

Who would go on it!

Please wait one moment.

Once you arrive in Bali

you can relax on the beach

and have a romantic dinner afterwards. All of this is awaiting you.

Get out of my way!

You!

Imaizumi-san! One moment please!

Let go, you!

Ha ha ha ha... Joe-kun, Joe-kun

Let's go to to Bali? Okay?

There, there.

We will be together all the time once we arrive in Bali.

Serina can bear it for not having seats on the flight together.

- Is that alright? - Yes, let's hurry up and go.

- I want to buy some cosmetics at the tax free shop. - Serinaaaaa. You are such a good girl.

Listen you guys! I will let it slide for this time.

- Let's go Serina. - Alright.

Thank you very much. Have a good trip.

- Are you alright? - Yes.

Let's get back to work then everybody.

I am very good with that type of customers.

The trick is to have a panic face.

You will also be able to do it once you get more experience.

That is just unreasonable!

It's not our fault regarding the seats.

If they chose one of our tours and payed money, then they are our customers.

It is our job to listen to whatever they have to say.

Take a break we will take it from here.

Oh...

Oh... man...

Why does this always happen to me!

I am surprised you guys can work here.

We can't choose our customers.

And on top of that we can't say anything back even if they are wrong.

This is a airport.

So what?

It is a place where customers come to enjoy there travel.

It's the gateway to there trip.

But you can't say that they are all good customers.

You...

Don't you think this job doesn't fit you?

What?

I do not want a person like you to be a part of our team.

- Thank you for your work today. - I understand, I will be there right away.

You are still here Morio-chan?

The transfer of flight 62 hasn't finished yet.

- Do you have enough people? - Thanks you for the offer but we have enough people.

Go home already because this won't make a difference in your salary.

Alright then.

Hello, this is JALPAK.

Um... Are syringes...

allowed onto the aircraft?

Syringes...?

You do not have to submit any special forms for that.

Just on your trip you need a prescription...

3 more years... no 5 years.

Be patient for 5 more years.

If they chose one of our tours and payed money, then they are our customers.

It is our job to listen to whatever they have to say.

I do not want a person like you to be a part of our team.

Are there any passengers that need special attention for the 2 tours of today, to Frankfurt and to Hanoi?

There is a passenger that is in a wheelchair and one that is pregnant on the flight to Frankfurt.

There is a passenger that has diabetes and will bring syringes on board the flight to Hanoi.

Alight.

There are no delays on the domestic flights and everything is going as planned.

- Hey! - What is wrong Endo-kun?

Well.. this Hanoi tour.

This is my tour proposal, this is the first time one got accepted.

"Vietnam - Hanoi, Ha Long Bay See snakes at the snake museum"

"A lovely wedding tour"

- How did this get accepted? - I had a stuffed animal snake around my neck

and kept pushing my superior for a while. My endurance won.

6 people that will attend.

So there are customers that like strange things.

A snake museum?

Gross!

- This is what they call a real "Yabuhebi" (Snake in the bushes = having the opposite effect) - What?

Have a good trip.

We are Oomae and Hoshino for the Hanoi tour.

Oh... Welcome!

Oomae-sama, Hoshino-sama. You are a total of 6?

- I would need your schedule and passport... Um...

My mother seems to have forgotten her passport.

What!?

Oomae... Mitsuyo-sama?

- Search for it even more. - I am searching for it.

You are always like that.

What is going on?

A customer going on the Hanoi flight has forgotten her passport.

Have you looked in your check-in luggage Oomae-sama?

Shall I help you search for it?

It's not there...

I seem to have left it behind.

- What should we do? - Um...

What if 1 or 2 people would go on a different flight?

In that case you will be asked to pay the regular air fair...

I wouldn't mind that. At what time does the next flight leave?

Around this time there is a direct flight at 18:00...

- We are very sorry, the flight is already full. - Whaaat!?

In this case you will have to wait until tomorrow for the same flight as today...

That would be too late for the wedding.

You don't have to be at the wedding ceremony

- so please come tomorrow by yourself. - I can't.

It's my first time traveling abroad.

I have diabetes and that makes me worried.

If I also stay behind then neither of the parents of the groom's side will be there.

Excuse me, to discuss it here is a bit uncomfortable...

- Please show them to the lounge Endo-kun. - Alright.

I told you that it's better if at least I attend from the Oomae household!

Don't you want your father to attend?

But I can't do this to Yuka if I say behind.

- This is not a good start Tsuyoshi-kun. - Stop it dad.

It is all because Mitsuyo forgot her passport!

- Calm down please. - You should just leave me behind.

Why is the wedding ceremony in Vietnam in the first place...

Don't say that mom...

That is right. It's actually a really nice place.

And the snake museum has a lot of rare snakes.

You should shut up.

I'm sorry.

Isn't there anybody that has a spare key that lives close by.

Normally they don't exist, unlike you Imaizumi-san.

There might be still time if they live in Chiba.

A spare key... No one has...

Oh...

- There is one! - What?

It's less than 1 hour until flight 753 to Hanoi departs.

- What is going to happen to the 6 passengers? - Imaizumi is confirming that at the moment.

Fujisaki-san. All 6 passengers will

- get on flight 753. - What about Oomae Mitsuyo-sama's passport?

There was a spare key under the potted plant in front of the door.

They asked the neighbor to get the passport and give it to a delivery service by motor bike.

When do you think the remaining passenger will be able to check-in?

- Definitely by 9 o'clock. - I will tell the captain of flight 753 but

- he might make the call to close the door. - Roger.

I am happy for you.

That you are able to depart with everybody else.

Is there something that is bothering you?

What?

Hanoi is actually a pretty fun place.

I went there on a small budget when I was a student.

The Ha Long Bay that is a world heritage has a superb view.

My number one recommendation is the pink snake that is in the snake museum.

They say that you will become happy when you wrap it around your neck.

Oomae-sama.

You will be able to board as soon as your passport arrive, so please don't worry.

- Please go to Hanoi with everybody. - I can't go.

- It is not a embarrassing thing to forget your passport... -My passport...

- I left if behind on purpose. - Is that so.

It can happen that you forget it on purpose...

What!?

But... Why did you do such a...

I wanted to trouble my husband and son...

It seems that my son finds it a nuisance to talk to me lately.

My husband also thinks about his work instead of me all the time.

When you become this age...

Is a mother and a wife defined like that...

But when I looked that the signature of my passport.

What was Oomae Mitsuyo?

When I thought about that...

I couldn't put it in my bag...

- What, it was on purpose!? - Yes she forgot in on purpose.

- What? - I think it's because she wanted there attention.

Then it's okay if that delivery service doesn't come in time.

We are the ones that will get a warning from the airline company if it is just before the door closes.

Yes...

Could you all check if you see any customers of us?

- We are going to make preparations to close the counter. - Alright.

- So you guys heard about the passport?

I wonder if she really doesn't want to go to Hanoi?

What?

She asked on the phone if she could take syringes to inject insulin on board of the airplane.

- By phone? - And then there is her luggage.

She has something that looked like a prescription written in English by her doctor with her.

I think she prepared it just in case something might happen.

The delivery service

will arrive in about 10 minutes.

You don't have to do this anymore... for someone like me.

The Ha Long Bay

There is a small church on top of a hill that looks over the water.

A couple that had there ceremony there were celebrated by the whole village.

They had a smile on there faces that said "We are happiest people in the world".

That is when I thought that I also want Japanese people to have a wedding ceremony like that.

Well.. For a wedding it might be a bit of a peculiar place.

Oomae-sama

Please be there for this once in a lifetime experience to see your son in his wedding suit.

Please... Go to Hanoi with the whole family.

But it's...

too late.

A passport is actually really small.

This was the first time I made a passport. So when I received it...

I was so happy that I kept looking at it.

Then let's put your first stamp into that passport.

Hello, this is JALPAK.

What?

I will call you back right away. Please excuse me.

- Imaizumi-san. - Yes?

It seems that the delivery service passed terminal 2 and went to terminal 1.

- Can't he just come back? - Well when he was walking around in the lobby

he was stopped by security so he is stuck in the holding room.

- Oh man... - It is almost time to close the counter.

- What are you going to do about the remaining single passenger? - There are still 10 minutes left.

- I will run over there and get the passport. - Excuse me...

I will go.

Let me

please go.

You?

You won't make it if you get lost.

- Don't worry. - Go.

Quickly.

We are defeated if we can't... make our customers depart with a smile

What?

Hey.

Understood!

Ummm...

Please ask the one's in charge of the gate to wait for closing the door.

10 more minutes. If he isn't back by then...

Understood?

Roger.

Didn't that guy get lost again...

Why did you let such a guy go get it Imaizumi-san?

Endo-kun will be alright.

He will be alright.

Ahhhhhhhhh!

What is the meaning of this? Why am I the one that is sent to Narita?

That is just unreasonable!

I do not want a person like you to be a part of our team.

We are defeated if we can't... make our customers depart with a smile.

I won't give up!

The delivery service...

Where is it?

- I can't wait any longer. - 1 more minute.

- Endo is probably on his way back already. - Flight 753

1 passenger is canceled. Oomae Mitsuyo-sama.

Oomae Mitsuyo-sama...

- Hey... - My fingers slipped.

I'm sorry.

Hello?

I received the passport. Please make preparations for Oomae-sama to board.

Alright!

The passport is heading this was. It's on it's way.

1 passenger for economy Oomae Mitsuyo-sama

will board the plane.

An announcement from Japanese Airlines.

Flight 753 to Hanoi, departing at 10 o'clock

is ready to board all it's passengers.

Please board the plane at gate 77.

- Oomae-sama! - Oh Endo-san!

Oomae Mitsuyo-sama.

Thank you for waiting.

Will you depart for Hanoi today?

Yes.

Thank you very much.

Let's go.

I will take your luggage Oomae-sama. This way please.

It's that counter over there.

Thank you for waiting.

This will be your boarding pass.

- Have a good trip. - Thank you.

- Hurry up, we will depart on time. - Roger.

- This way please. - Alright.

It's still a question if they will make it even if they would run all the way.

- Let's go then. - Yes.

Yes, understood.

- She just passed passport control. - Oomae-sama is the only one remaining to board flight 753.

This is the final call for Japanese Airlines to Hanoi.

Flight 753 departing at exactly 10 o'clock to Hanoi will be...

- I can't anymore... - Oomae-sama.

- This is impossible...

What?

- Please get on. - Imaizumi-saaaaaan!

- Please get on this. - What?

- Quickly, we can still make it! - Please.

Oh... Alright.

Here we go.

Excuse me, coming threw.

Excuse me, I am very sorry! I am very sorry!

- I am coming threw! - Hey you!

- Hey you! Hey. - I'm sorry!

Flight 753! Please wait.

- Mom! - Mitsuyo!

Hey you...

- Tsuyoshi you too... - Give that to me.

Oh... What is your name?

Endo...

It's Endo Keita.

Endo-san.

Thank you.

Oomae-sama.

Please take care of yourself.

Have a good trip.

Hey you!

You company name and name.

I'm sorry.

Flight 753 has departed.

- On time... good. - Alright!

Doesn't it feel good to see a customer depart with a smile?

Yes...

But I am not planning to stay here for a long time.

Is that so? It's quite a fun job.

Oh right.

Can I ask you one question?

- What is it? - Um...

- Have you ever been stationed at Kansai Airport? - At Kanku?

Me Narita...

- All the way! - Oh...

- I thought so. - Yes.

It couldn't be this kind of person...

Oh...

I did go there as a special helper for 1 month.

About 7-8 years ago...

What about it?

Huh?

Endo-san.

Oh...

H... Hi.

I'm happy for you that your customer departed safely.

Oh... And also a lot of thanks to Koga-san and everybody else.

The Endo-san just now

was a real cool looking guy.

Thank you for your work today.

You "Mameshiba"

Wow!

Oh... Good morning.

Good morning.

Morio-san.

This job doesn't fit me as you told me.

But...

I decided to stay here for a little bit longer.

It's not a simple job that you can figure out in 10 days.

Yes.

But... I decided to stay.

Oh, right.

This is to apologize for the other day.

You might not like it, but anyway.

Excuse me.

- Nice to see you. - Good to see you.

That "Endo-mame" seems to be excited to work.

It's just a matter of time to see if that will continue.

- He actually has quite some guts that guy. - I don't know about that...

In any case I don't really care if it goes either way.

You two are so mean.

Aren't you supposed to have a day off today Horinouchi-san?

Today that guy is coming.

Ohhh.

That guy...

Have a good trip.

Thank you very much.

Welcome. Please show me your schedule and passport...

Huh!