Original subtitles

-You're mine. -No, you're mine.

-You can't win... -Yes, yes!

...without fucking distracting me.

Do you want to come?

David. Colleague, Swedish.

This is Camille. A stranger.

So how long have you been with David?

-Seven years. -Seven years? Wow.

I really like the way you kiss.

What is it?

You can't tell my body from another. Do you get how that feels?

-Of course I do. -Fuck you! Shut up, David!

No, Siri!

-I'd fuck him. -Oh my God.

Look at that body.

-Hey. -Hi.

-Hi. -John.

Yeah, Camille.

-Nice to meet you in person. -Yeah.

What's going on?

I have a boyfriend.

Sometimes it just feels like everything is already done somehow.

Like life, you know? It's like a fucking panic.

It feels like we've grown into each other.

-Have you been with someone? -Why are you asking?

-Because it feels like it. -No.

-David! -What?

I have to go, I feel really sick.

Hey, where the fuck have you been? This is John.

Okay, that'll be 15 pounds, please.

Thanks.

Have you seen the painkillers?

David?

No.

Jesus, I'm tired.

I don't have the energy to take off my make-up.

I love you. Sleep well.

You're going to work out?

Yeah.

I'll come if you're going for a run.

You up to it?

What do you mean?

You felt like shit yesterday.

Yeah.

How you feeling now?

I'm fine.

But maybe I shouldn't workout.

It's three o'clock, so be home by then.

End station.

Yeah, it will be okay. I know, it gets better.

-What did she get for her birthday? -This one.

-Look how cute. From you? -No, she...

So cute, isn't that the exact same one I had when I was little?

Yes, exactly!

We'll have to wait, but I wish we could be with you. It looks so cosy.

-Yes, and we miss you. -Here's David.

-Hello, David! -Hi, honey.

Hello.

-Hello, David. -Hello.

-Let's do this. -Hang on.

-Okay, we're ready. -Oh, how sweet! It looks lovely.

Really sweet.

Right. Now, okay?

Yes, may she live Yes, may she live

Yes, may she live To be 100 years old

Of course she will live Of course she will live

Of course she will live To be 100 years old

Four cheers for Unna. May she prosper.

Hip, hip! Hurrah! Hurrah! Hurrah! Hurrah!

Standing ovations!

Oh, how lovely. Show the cake! So nice. Wow.

Hi, Dad. Did you check out that travel insurance upgrade?

I sorted it out. It's fine.

Right. That's great. So sweet... Yeah, the whole gang.

-You taking a shower? -Yeah.

I'll join you.

God, I'm so fucking scuzzy.

Watch out, I'm just going to...

-You in a bad mood, or what? -No.

-But I can tell there's something. -No, there isn't.

Okay.

Okay, guys. So on to the next one.

A customer calls, he is angry.

His phone hasn't worked for two days, no calls, no texts.

Due to this, he missed a business call this morning

resulting in the loss of an important contact for his firm.

He wants reimbursement. What are the four procedures

we go through to handle this situation?

-Anyone wants to go first? -I know this.

Go on then, Shane.

We apologise on behalf of Plus Phone.

Yeah, perfect. Anyone else?

Next?

I think I know this one as well.

We apologise and tell him that we can't reimburse him

for any technical difficulties that have occurred

when he was using our service.

Yes, perfect. Anyone else?

Make sure that our team get to the bottom of the problem, maybe?

Yeah, perfect. And last one?

Offer him a voucher.

-Yes. -For ten pounds.

-Yes, I know it's for ten pounds. -I just thought I'd remind you.

Next one. A young man calls to hear his options

regarding a flat rate subscription.

He's on a budget but he also needs his phone for work on a daily basis.

-What do we do here? -We explain how good our service is

all over South London.

Yes, nice. Anyone else?

Ask how much data he uses on a monthly basis.

Yeah, perfect. Last one?

-Go on, Shane. -You've got this.

It's something about the Golden Bundle.

-The Golden Bundle... -Yeah, nice.

Give him his options and push the Golden Bundle.

-Well done, bro. -Well done, nice. Good.

Last one: A customer is upset, her bill for the previous month

has been drawn twice from her account.

Yeah, you don't have insurance, I'm afraid. So...

Have you looked through our membership options on the website?

May I ask who I'm speaking with? Thomas.

...one or two members and... from the family.

According to your account you're only paying for standard insurance.

Yeah, I understand.

I'm sorry, I cannot help you with that.

Thanks for calling Plus Phone.

I'm David, how can I assist you today?

Excuse me, please hold.

David. Where are you going?

I just have to...

-Hi. -How can I help you?

I'm looking for John Taylor.

They might be in rehearsal at the moment. Are you a friend?

Yeah.

Is he expecting you?

No, I tried his phone...

-What's your name? -David.

Oh, hello. I've got a visitor for John Taylor.

David. Thank you.

If you'll take a seat, I'll get someone to track him down.

Okay. Thank you.

-Hello? -Hi.

-Hi. -What are you doing?

-Working. And you? -I just got my exam results back.

How did it go?

It went so fucking well, it's crazy. I can't believe it, David.

-Nice. -Yes, it's such a relief.

When will you be home?

I don't know. I have to work. We'll talk later.

-Okay. Just wanted to tell you. Bye. -Bye.

Hello? Okay.

David?

John's not in today.

-Okay. Thank you. -No problem.

Subtitles: Annika Bidner