Original subtitles

RICHARD: That massive, great Aston Martin Lagonda.

They want us to paint it pink. That's a lot of pink.

It's so cool! I'm having one of those slightly emotional moments.

So, nicknames? I was just gonna go for "Shorty". No way!

Oh, my God! Oh, my God! Oh, my God!

I'm on Silverstone racetrack!

We're gonna get this off as quick as we can.

Oh, my goodness! Wow!

After four rollercoaster years

in the classic-car restoration business...

That worked. I'm gonna claim I thought of everything.

...it seems I've finally cracked it.

A happy customer. That's a good feeling.

We've dragged our PR department...

You've got to get your asses over here damn quick.

...into the 21st century.

Our reach on that day was 317,000 people.

And as the brand ambassador...

If you happen to have a car in the UK ever...

...I'm leading the charge.

Hey-hey! This is brilliant.

At least, that's what I thought...

If you've over-promised... Yeah. ...you can't under-deliver.

...until my mum arrived.

They won't listen to me. They'll listen to me.

And it turns out that, once again, I'm in deep trouble.

I'm gonna have to do something.

I'm gonna have to do something big.

Oh, my God.

So we're going to Morgan. The reason is, I mean, it's two-fold, really.

So they're doing the launch of their new car and I'm hosting that.

From what I understand, it's quite a big launch.

They're making a big deal of it, but we're also there as The Cog.

They've got this car that we might do for them. Yeah.

The first ever Morgan Aero 8. What's also cool is that you've had

20-odd years working there, you know the company, the people.

So, Jamie, you are our secret weapon.

And when we get there, we're gonna meet another secret weapon. Zog.

He's more of a tool. (LAUGHS) A secret tool.

Morgan are one of the few remaining British car manufacturers.

They've been making cars by hand in their Malvern factory since 1909.

And before he came to us, Jamie worked here for 19 years.

Right. I presume you know your way around? Yeah.

Shall we go and have a look at the paint shop? Yes.

This is where I spent a lot of my life.

You're in charge here.

How are you doing, mate? All right.

See you later, Pokey. All right, Mart? You all right?

I've come somewhere where you're more famous than me! (LAUGHS)

Right, we'd best go and find Beth and Zog.

Right, where are they? Assembly shop. The assembly shop. Okay.

Hello, Team. Hello. How are you?

Hello. Nice to see you. Good to see you. Welcome back.

Hello. So, Beth? So... The launch. Yeah.

We are going to host a live, a live broadcast launch,

here in the assembly shop, in the morning.

Launch the new car to the world. May I interrupt?

Yes. I've been to a few launches and they've been in the evening.

Yeah. And lots of people have come. Mmm-hmm.

You say it's in the morning? (LAUGHS)

You went to the last car launch, Zog.

And... Can I say what happened?

Yeah, yeah. He over-refreshed himself.

I probably had some Morgan gin. You might have had some.

You spilt it in the new car.

I anointed the bonnet.

So that's the launch. Yeah. But there's also

the possibility of a job, as well?

There is. So we've got a really special car

in the history of Morgan.

It was our first ever flagship.

It's in a little bit of a state of disrepair.

Here it is, in all its glory. Unveil it. Let's see it.

So, er, yeah. Ah, yes.

One of its cross-eyed...

So this was the car, in the year 2000, that launched... This was,

like, a new Morgan. We want to, yeah, we want to restore it.

Everybody is gonna see this car... Gosh.

...alongside the new flagship.

We'd love to do it ourselves. We just, we are flat-out.

You want to get the real people to do this.

What might be useful, Beth,

if we can have a couple of minutes, I'll let Jamie just crawl over it.

Yeah. All right. Let me leave you to have a look. Thank you.

Mate, I really want to do this.

This is one of those significant cars. What do you think?

Yeah, there's a little bit of damage there, a little bit on the doors.

This boot is a bit... Yeah. That's the worst,

because it's a fibreglass boot

and that's quite, that's quite nasty.

Okay. What do you reckon? Well, a summary, Jamie.

It sounds like it's paint the lot.

Yeah. There's something on every panel, 100% we can do it. Okay.

Okay, let's get this out. It doesn't drive, does it?

There's no brakes. Might need a bit of pushing. Got this shoulder. Oh.

Right, okay, we'll do it. Let's move it. All right, I'm coming.

Oh, that's okay, then. Yeah, we're good. We're good, we're good.

More? Yeah.

It's gonna get heavy. Keep going. Keep going.

It's nice to get something that I know inside out,

but there's quite a bit of pressure.

So how it looks is everything

and how it looks at the launch of the new car is critical.

I trust Jamie with this one, because he knows the cars,

but he needs to be on his toes,

because he hasn't just got to finish it on time.

He's gonna finish it on time and to perfection.

RICHARD: Getting that Morgan job is a real coup.

So I want to celebrate with my mate Hadrian, The Cog's landlord,

who runs a big engineering business next door to our workshop.

That is, if I can drag him away from his beloved steam engines.

H! H, H, H! Gordon Bennett, it's hot!

I'm not surprised. It's a steam engine.

Yes, well, before it explodes, the Morgan.

The job is absolutely tremendous.

Very, very pleased. And, er, let's go to the pub.

Go to the pub? Do you not want to look at my steam engine first?

No, not really. What is it?

It's a 1913 Foster Portable, a 10-horse.

Why... Do you want to see it go? No.

Go on then. What does it do?

Well, it does this.

Is that literally it?

Good, innit? No.

It just makes the wheel go round! So you've thought about getting one?

No. Why don't we go to the pub? We're covered in...

What have you done?

You smell better now. That's lubrication!

The only lubrication I need comes in a pint glass!

Since joining The Cog, it's been a massive learning curve for me.

Every car is slightly different.

Your Ferraris, Aston Martins, MGs.

E-Type Jags, I've got no experience at all with them,

so it's really difficult to make an estimate for these cars.

On a Morgan, I know them inside out, so I can do a perfect estimate,

to the hour, how long this should take us.

So we've got to strip the car.

This will take one person around three days to do.

We will then go into the prep and prime stage.

I'm estimating 30 hours for this one.

Any imperfections or inclusions in the paintwork will be flattened

and polished out, so I'm confident with this job.

It's gonna be tight with the timeframe. As it's a prototype,

it can throw up a few curveballs, but we'll just have to wait and see.

How much of your life is spent on, like,

business stuff then, as opposed to...

What, now? Now it's as big as it is.

I mean, I live in my ivory tower. I used to be on the shop floor.

It was heaven, you know, like, getting dirty and messing about.

You know? In the workshop, making nice things.

And do you not do that anymore? Hardly.

Hardly. The only thing I get to play with now is steam.

Still.

I'll tell you something, though. It's so therapeutical.

It just so happens...

I know where there's a rather delightful little steam car.

I don't want it. It does 50. I don't want it.

You're not looking at it for what it really is.

And now begins the steam lecture!

They're romantic. Expensive. They talk to you. Unreliable.

Just keep drinking.

Right? And we'll carry on this conversation.

You see, I think you'd look really cool in a steam car.

Rich, are you listening? X-TIMESTAMP-MAP=LOCAL:00:00:00.000,MPEGTS:0

RICHARD: You maybe know that morning-after feeling,

when you can't really remember what you said the night before?

Well, it turns out I've agreed to look at a steam car.

Your whole world is about to open up, Richard.

I mean, you're gonna get to be part of a new scene.

The steam scene? The steam scene.

That's right. What is the likelihood of it exploding?

Well, it all depends on how you define an explosion.

Right. So you've got a bit of fire and then you've got

a catastrophic mess, a catastrophic mess is a boiler let loose.

But, I mean, it's got protection on it, so that can't happen.

Am I gonna become like you?

Well, you can only hope.

James, how are you doing? Fine, thank you.

How are you doing? Very, very well. Nice to see you.

Richard. How do you do? Nice to meet you.

It's his fault that I'm here. He's spent 17 years wearing me down.

You will not be disappointed.

Ta-da! (CHUCKLES) Look at that!

Wow.

It's... extraordinary.

One careful owner. No, not quite! (LAUGHTER)

(LAUGHS) That's not what you normally see.

That is not the engine, Richard. No.

That's the boiler. That is the boiler.

It does have an odometer.

It's done 44,953 miles.

Do you think that's genuine? Just run it.

What do you think, Richard?

I'm...

It's a funny feeling, H.

Is it, like, a cross between excitement and...

Terror. ...fear? Terror.

The strange thing about a steam car,

there were internal-combustion engine cars at the same time.

There were, yeah. But what surprises me is it's a car.

They'd established what a car looked like, before they put

an internal-combustion engine in it, haven't they? This is a car. Foresight.

You've worked on me for years.

You told me this is good, do it.

I can't just buy this and abandon it in a shed.

This has to be got working.

I'd love to drive this.

Sod it! I'm buying it.

(CACKLES)

I've no idea what...

Oh, I've got two pedals.

That isn't a gear lever. One is a brake.

The other two are the, er, the valves.

And this is where the fire extinguisher lives. It's gone.

They must have used that. Yes.

(LAUGHS) Oh, God.

Welcome to the club, Richard.

James, thank you very much indeed. I appreciate it.

There must be a technique to get...

Are you ready? Yes. Are you excited? Yes.

I'm scared of the speed.

Is this the handbrake here? Yeah.

(WHIRRING)

Okay. Shall I leave it in gear?

It was a joke! About steam.

The fact it doesn't have... No gears.

Yeah! Leave it in gear. (LAUGHS)

What have you done?

It is about 40 feet long.

Oh, I like that.

It's a nice trunk, isn't it?

Oh, look. (GASPS)

Oh!

Look at you!

Rub it. Rub it?

A genie!

Oh, lift it. Lift it. Hang on a minute.

Please be another 25K to finish it off.

That's exactly right! (LAUGHS)

That's gonna be beautiful.

Then it's just a case of everything else from there forwards.

H? Yes.

What is this? Is it...

what I think it looks like?

That is a five-chime whistle. Okay?

Genuinely? Genuinely.

Oh, I love it. I'm fine. I'm okay. I bought it. That's okay.

It's all okay.

It's got that. Really? Yes.

That unlocks all of that. I suddenly love it.

It's massive. (LAUGHS)

It's a long way from working!

But, right now, I think I might be falling in love with it.

It's 105, 106 years old.

This is part of the history of the car, isn't it?

Welcome to the world of steam, Rich.

Thank you. Congratulations. (LAUGHTER)

So today we're gonna fit the new front splitter.

The challenge is the one they've sent us is actually

the one that went into production.

As you can see, if I put them both together,

it's not the same as this one,

because this was a prototype, it's all fibreglass,

so I don't think that's gonna fit.

We're gonna have to repair the old one by the looks of it.

(SIGHS) That's a lot of work.

You know, we've got...

a really small window to get this ready for the launch.

It's just put a bit more pressure on us.

No time like the present. Get it in and get it started straightaway.

What I'm doing at the moment, I'm just making some little brackets.

So where the crack is, we're gonna put that

and screw it in, so it's gonna hold the crack in place.

We're gonna re-fibreglass all that to make it absolutely solid.

Then we'll take the plates off the back where I've just screwed in

the fibreglass front and you'll never know. X-TIMESTAMP-MAP=LOCAL:00:00:00.000,MPEGTS:0

It's unusual, seeing someone else paint a Morgan.

The way he sprays it is slightly different

to the way I start and finish a job,

because I've painted thousands in my time.

It seems like he's doing a good job.

Yeah, we're looking, we're looking really good.

Jamie? Are you all right? How are we doing?

We're actually on target. Everything is painted now in the booth.

So I'm just literally building it up...

Sorry. No, wait, wait a second.

We're on target? We're ahead of target.

Ahead? Ahead. I know, it's...

Right. This is the old splitter we've had to repair.

How have you done it? We've had to fibreglass it all.

If you can see where we've repaired it.

Well, no. Where was it broken?

Where was it split? I can't tell you.

Come on! Where was it? It was split in half there.

It took a few hours, but it's...

Nice!

The Morgan is a first for us, being ahead of schedule on a job,

I might be forgiven for thinking that all is on the up,

but I've got a nagging feeling it isn't.

I'm looking at that E-Type Jaguar, the rebuild.

Jamie took it in with a £20,000 budget.

Max. That equates to about 250 hours,

but I think Anthony is already about 50 hours in.

Hmm...

This doesn't really look like a simple rebuild to me.

Ant?

Yeah? Got a minute?

Mate?

I was very pleased when we took this job on,

because I thought, brilliant, rebuilding an E-Type,

it would be like a big Meccano set.

I didn't think it'd be a Meccano set

that's been kept at the bottom of the sea.

And this is... It's not ordered, is it? It's not like...

Nothing is labelled. This is just some bits, isn't it?

A jumble sale, innit?

It definitely doesn't go on there.

No. I'm gonna have a conversation with Jamie,

because I'm suddenly scared.

You're scared? I've got to put it together!

Yeah. I'll leave you to carry on. (SIGHS)

Enjoy. Please don't. Carry on. Come on.

Jamie is overseeing this E-Type job, but because he's been spending

so much time on the Morgan, has he taken his eye off the ball?

Jamie! Hi, Richard. You got a minute?

Yes, of course I have. Pull up a pew. Thank you.

Er, a quick question. Yeah?

Erm... The E-Type.

I'm scared, suddenly, looking at that table full of bits.

There's a lot of parts missing. Right.

So the initial quote? It's a bit low. It's six weeks.

Right.

We're not gonna do it now. No, no. I'm gonna get a list, what we need

and send it over to the customer, then order the bits.

The one thing I don't want is that job stalling because the customer is

unhappy we're spending more money, it's in bits,

occupying valuable real estate. Exactly.

It's taking up a lot of hours,

then we end up finishing it to get it gone and unpaid.

Yeah, exactly. I'll update you. See where we are. Keep across that.

Right, good luck. No worries. I'll leave you to do management stuff.

Thank you. Carry on.

I'm still scared! (CHUCKLES)

HADRIAN: So, a major, exciting day.

Are we actually gonna try and start this?

Yeah. This is the key.

Is it? That's what starts it. Yeah.

The quirk of a steam car is that, instead of coal,

it actually burns petrol to heat the water

to make the steam to power it.

What we've got to do, we've got to aim this in through here.

That is the pilot light. The pilot light has got to get hot enough,

so that when we introduce pressurised petrol, it comes through

these two nozzles here...

Yes. ...into the bottom of the boiler and it then ignites.

Right, you've lit the key.

Yeah.

So that is going in there. Why is that going in there?

Because it's got to warm... Into that chamber?

I'll have this over here.

What are you doing with that?

Just, you know, in case.

I'll just rehearse.

As long as it's going well...

(ERRATIC WHOOSHING)

Oh, yeah. Look at that. Oh!

Holy... Oh, no, I don't like...

Is it supposed to be doing that? Yeah, they do a lot of that.

H, it's on fire.

Yeah, that is... A likely flash, that is.

Stand back from that.

W-What... Is that steam? Or is that...?

No, that's, that's fuel vapour.

That is likely to have a ball of flame.

Don't leave me here!

Get the fan on. Put it out.

Either we've been a little bit liberal with the petrol...

...or it was not enough, I'm not sure yet.

We haven't learnt its foibles. You know what I mean?

This pressurises the tank with the petrol in it.

Otherwise, the petrol will just sit in the tank.

Right, that's on 100.

That's definitely better going. (SMOOTH WHOOSHING)

The noise has changed.

That's burning beautiful now.

Now it's talking to you, it says it's warming up.

So it's now heating the water

in that pressure vessel up front until we get steam.

And then, when we get steam eventually,

through a system of pipes, it arrives there

at the engine.

It's rising rapidly.

Put your foot on the pedal and the button.

What's gonna happen when I do that? The back wheels are gonna turn.

How far do I open it? Hold it there.

A bit more. Go.

Go on, give it to her.

Do I go up to the top?

A bit more, Rich.

Now give it a bit more.

That's it. It's going, "Psscuuh!"

It's doing it. Yeah.

A lot. Look at it! Look at it.

There you go. So there.

It's alive!

It is... It's a steam engine!

Here I go. I'm gonna try the whistle.

(LOW-PITCHED WHISTLE)

Ha ha!

(HOOT-HOOT)

Coming through!

Come on!

(HOOT-HOOT)

Oh, yes.

Little car, well done.

Erm, despite... You know.

There are problems. We're not there yet.

Overall, I am thrilled.

I am thrilled. It is... It is exciting.

The car clearly needs a lot of love. Yeah? Yeah.

You'll have a maintenance plan, won't you? Yeah.

That's good. I'm looking at it! That's good.

That's bad to hear! (LAUGHS) That's bad to hear.

We got there in the end

and I think, once the whole car has been done,

from front to back and restored,

then it's just maintenance.

In all honesty, we don't know everything about this yet.

There's a lot to learn here. X-TIMESTAMP-MAP=LOCAL:00:00:00.000,MPEGTS:0

I still have concerns about this E-Type. I'm worried the job

could easily end up costing more than the owner has got.

So I've asked a friend,

Henry Pearman, who knows these cars

better than probably anybody else in the country,

to come in as a favour and take a look.

Henry! Hi, Richard. How are you?

Well, better for seeing you. Thanks for doing this.

I do appreciate it.

Right, here it is. A '62 coupe. As you already know.

So have a look. Yeah. I'm gonna leave you to get acquainted.

Sure. A look at everything. Cup of tea? A cup of tea would be great.

I'm properly grateful to Henry for doing this.

I need his back-up. I need the confidence of him having seen it.

Let's see what Henry finds.

I will take his word for it.

Probably had new sills,

but this is all filled over, which it shouldn't be,

where the seams are for the sills and the little drains are missing.

The reality is everything needs restoring and rebuilding.

There's a lot of work to do. All the brake cylinders are rusted,

when you look at them, the wheel cylinders and things.

They're hundreds of pounds each, so you could quite easily spend

well in excess of £10,000,

just on parts to turn that into a running, driving car.

Ah, lovely. White, no sugar. You really are getting stuck in.

Here's what I thought when it came to us. Yeah?

I thought, "Well, that's basically a kit car, isn't it?"

All the bits are there. Yeah. £20,000 to just bolt it together.

Yeah, it should be easy. I could do that in my shed at home.

Yeah. The first thing you said wrong is "all the bits are there".

Yeah. Because they probably aren't.

It's an older restoration on the bodywork,

so there's quite a lot of concern.

Is 20 grand going to cover it? No way. I don't know what...

Unless your labour rate is £5 an hour. No.

You'd be lucky to get it together, not knowing

what problems you might find, at about 1,200 hours, I would guess.

So we're looking at...

60, 70 grand's worth of labour. Yeah.

Without parts. Exactly. And without problems. And without trim.

This is not good.

And now we've got Mike the owner coming in for an update on his car.

How can this happen?

You always build in a bit of wriggle room in an estimate,

because it might end up costing more,

but how can we go from...

...250 hours of labour to 1,250 hours in labour?

From £16,000 in labour... And that's his budget.

...to £70,000 in labour?

He's not gonna do it, is he?

I'm worried that that can happen in the first place,

but, secondly, what am I gonna say?

We've got a meeting and, erm...

...I'm gonna be the bearer of bad news.

Hi, Jamie. Mike, how are you doing? You okay? You good? Yeah. Good.

(KNOCK AT DOOR) Come in.

Hello. Hi, Richard.

Mike. Richard, nice to see you. Hello. How are you?

Good to see you. Grab a seat. Thank you. Cheers.

Thanks for schlepping all the way in.

Oh, that's all right. Erm...

So... Yeah?

...the key thing, erm...

we've discussed it, to back us up,

I brought in a friend of mine, Henry Pearman,

to spend some time looking over your car.

He knows every millimetre of those cars. So, the first thing is,

in his opinion, and I value that,

£20,000 ain't gonna get that car built.

Right. The second headline is,

the realistic value is somewhere...

if it's done really well, between 80 and 100.

Right. The problem is you could easily end up spending that

getting it ready.

The restoration work that was done on the body,

there's a few key things that weren't done right.

The sills should be spot-welded on, with little drainage holes.

There are parts missing. I don't know what we've got.

The parts list? Yeah, we're up to,

at the moment, the parts alone,

you're looking at about £8,000.

It's going to take a lot of commitment to get it there

and that isn't gonna be reflected in

the value of the car, at the end of the day.

And I can't give it to you any straighter than that. Okay. Right.

I wish I could say we'll... I'll have a chat, take a view.

Okay. All right, mate. Thank you. Appreciate that.

Really good to see you, mate. Nice to see you. Nice to meet you.

Richard's great. He just explained it well.

I'd rather he was honest.

That's what I really respect him for, that.

You know, he said, "Look long and hard",

er, which I'm gonna do.

Right, mate. What I think we need to do with the E-Type

is look through what happened and what lessons we can learn.

How did you arrive at an estimate for the job?

We didn't really have an estimate.

He had so much to spend. I said, "Is everything with the car?"

He said, "Yes, literally, just bolt it back together",

which seemed OK.

As we know, it wasn't.

And I guess that...

I'm gonna say that should have been the first red flag.

We spent a lot of time figuring out what was actually missing.

But, by then, we were into it.

Mmm-hmm. We'd spent hours,

which we had to charge back to the customer,

knowing that what we're not gonna be able to do is the job

the customer wanted doing. No, exactly.

We also hadn't photographed it, as we should have done.

I'm worried.

I think we've had enough...

wake-up calls.

I'm worried reputationally. Yeah.

I do worry, sometimes, we're taking the wrong things on.

Yeah. That's what's bitten us a bit over the last few months.

I feel tremendously loyal to Jamie. I think...

he works hard,

but we are dropping the ball occasionally.

The E-Type needed a bit more thought. It needed someone

to take a step back and go, "Oh, hang on."

What we need to do is look ahead and see those mistakes coming

and avoid them.

There's no varnishing it. We all screwed up on that E-Type.

We've underestimated jobs in the past.

I thought we'd got over that, but we obviously haven't.

I've tried everything to solve this.

So far, I've had consultants come in.

I've had specialists. I've tried computer programmes.

Technology. I've tried everything.

So I'm gonna go and talk to my mum,

about her, maybe, coming in and helping.

It's not a mad idea.

She's run businesses herself.

She's run national charities.

She does organisation.

Well, come on then, Mum. Let's see if you can organise this.

Right.

I suddenly feel 10.

Mum! (CHUCKLES)

Hello? Oh, she's there. Waiting.

Hello, Mother. Hi, darling. How are you? Good to see you.

Are you ready for your day in the office? I am. I am.

Before we go, I have done your curtains. Ah!

I've shortened them. Thank you very much.

Probably don't put them up until I come.

And I did what I promised you.

Oh, you've done it! I made you a runner to go across the bed.

Oh, that's brilliant. And it matches the cushions that we bought.

Thank you, Mum. That's lovely. Have you got everything you need?

I have. Bring a coat. I will. The workshop is not a warm place.

Have you got a notepad? Yes, I have. It's all in there.

Right. Erm... Let's go to work.

Okay. Right. I mean... Are you sure? Yes.

Clear? Shutting. Yeah.

We'll go in. We'll have a look at the time sheets.

Yeah. That's what we're dealing with.

Most importantly, if you want, go and have a chat to the lads.

It's not the most glamorous office,

but it's practical, innit? Of course it is.

Just be careful getting out. I know. It's a long drop for short legs!

I know. Oh, my Lord.

This... Okay. This is Jamie's office.

Right. This is a managerial... Oh, this is nice and warm.

Yes. Very warm. Good. There's your desk.

Right. Okay. Erm...

Oops. I've got a load of time sheets as examples. So...

What... What the task will be eventually is...

basically, it's interpreting this and feeding it into the computer.

Yeah. You can then tell me, "What's happening here is..." Okay.

"...you're working at 50% efficiency,

"tighten up here, here and here."

This is... This is Matty's.

One, two, three... Seven.

So he's booked seven hours. Are they all billable? They are.

What's this "Flanagan E-Type"?

Because there's no hours against that.

He's put the car in the wrong... These aren't very good.

They're Mickey Mouse!

Some of them. Well, kick them into shape.

I will. They won't listen to me. They might listen to you.

They'll listen to me. If there's a pattern,

that it's the same person,

that's always making a balls-up of it,

I don't want to bollock everybody else.

Do I? I'm gonna leave you to it.

Is that okay? That's absolutely fine, Mother.

I'm just gonna go for a bit.

Oh, dear! No.

This is what I want. Okay. This is why I've brought my mother.

You asked me. I asked for this. You did.

Richard is a brilliant television presenter,

but managing people is a different skill.

I've just got to get them to do it my way, which we will.

I think it's a brilliant idea, erm, to have Eileen in.

It'll take more stress off me, so I don't have to be in the office,

going through job cards, I can be on the shop floor then.

I suppose this is untidy.

I know this will be bad.

Won't it?

It'll be nice to find out what she thinks of the workshop.

It's not the cleanest shop in the world.

Oh, for goodness' sake!

Now that is bad. That is disgusting. Who uses it?

Health And Safety will have a go at you for that.

Please.

Toilet? I don't think so.

Where's Matt? Matt is there.

Yeah, I've got him. But where is he? Matt?

You must be Matt. I certainly am. Okay, it's just a quick one.

Because I've read some of the forms

and I'm trying to understand what the different things mean.

Am I in trouble? (LAUGHS) Nobody is in trouble.

Terrified for Richard. If his mum thinks he's been doing it wrong,

there will probably be some pretty stern words.

The only thing we need to know...

Yeah?

...is how long it took on a particular job, for what customer.

Yeah. The reason I do it different to everyone else,

on certain days, I've got to do school runs. Okay.

So then I make sure I'm doing the time

for when I have to go and get the girls.

Okay. There's a lot that we can be doing,

making sure we've got what we need, so that the customer

will have been quoted correctly at the beginning

and it matches up to the hours that we've spent. X-TIMESTAMP-MAP=LOCAL:00:00:00.000,MPEGTS:0

Almost done now. The last stages.

It's the day of the Morgan launch

and Jamie has kept the work bang on track.

I'm looking forward to going back today,

to see the lads, my old work colleagues at Morgan's,

see what they've got to say about this car.

I know they're gonna check to see if I've lost my touch.

All right?

That's the first time I've seen it together.

Yeah, yeah, yeah. I'm really thrilled.

Well done.

(CHUCKLES) I'm getting out of the way!

Let's get it on the trailer and get it back to them.

Right. It's here.

And here is Beth.

Hello. Hello. I'm anxious now. Are you anxious, Beth?

Hello. Nice to see you. Nice to see you again.

Erm... Eek! That looks amazing.

Well done.

That's a good start. If you'd like to continue around your car? Yes.

The interior. Yeah, the colour looks... Properly refreshed.

Doesn't it look great?

Wow, yeah. That really... That definitely looks better.

And then the disaster that was the boot lid... Yes? ...is now sorted.

(GASPS) Wow. Crisp. Yes.

Overall, are you happy? Yeah, it looks great. And the sun is shining.

Thank you for bringing the sun. We arranged that.

The whole televisual part of this event starts with

a shot of the car we've restored. It's for an actual manufacturer

for a global launch of their new flagship car.

So that is a big deal. More importantly,

my mother is coming today, so I hope it all goes well.

So this is a massive day for the workshop, especially me,

bringing this car back to my roots, really.

Thank you guys for coming to give me a hand.

Let's see what you think. Where shall I start?

There's a run over here, J. No, it doesn't run, Wayne, no.

This bit is a bit loose! Yeah, that's because you boys built it.

James, he's done all right there, ain't he? But don't tell him!

Thank you, lads. Don't wipe any more paint off!

(LAUGHTER) It looks superb.

Well done, J. No worries. Thank you. Well done, J.

It looks... ZOG: Oh, my word. Yeah.

What do you think? That looks like...

as good as the day I saw that at the Geneva Motor Show 25 years ago.

Right, team, I've got to go and do

my duty next door for the launch event.

Jamie, one other responsibility, can I give to you? I'm sorry.

Erm, keep him away from the gin.

(LAUGHS) So look after the car and the head of PR Global.

JAMIE: Pride of place.

That's our car over there, which is amazing.

So everyone is getting to view our work.

I spotted you earlier. Yes.

I know you know a lot about Morgans. I just want you to tell us

how good or bad you think their job is.

Well, I think it looks fantastic,

but to be the prototype...

Yes. ...where there will be nothing available,

you've got to make bits to do everything,

it's incredible they've done this.

These are difficult cars to work on.

Mother, hello. Good morning. You look lovely.

Thank you. You haven't seen the new car yet? No. Quite exciting.

The next chapter. A new flagship for a new generation of Morgan.

The much anticipated Morgan Supersport!

(CHEERING)

Ladies and gentlemen!

It's lovely to see him do something live, so that was exciting.

I mean, the car they've been working on, it's beautiful.

They obviously can do superb work.

So why isn't that turning into lots of money?

And that's all about the management.

When we get back to the workshop,

I have to have a serious chat with him.

That's okay. Happy? Done.

So, the Jag E-Type, which I'm slightly gutted about, really,

because I wanted to finish this car.

The customer has requested we get it back now to a rolling chassis,

back on its wheels, so we can push it, load it onto a trailer and deliver it back.

Okay, we're down.

Ooh! Okay.

Do that one, then I can just move them round then.

It should go on there now, yeah.

As far as I know, the customer is gonna advertise it

as a part-restoration.

We've learnt that we can't build an E-Type in 250 hours.

It's physically impossible.

Let's get this car out, gone.

Forget about it.

Did I dream it? Or have I just walked past Debbie McGee's car?

Er, yes. Er, it's...

Yeah, it's come back in. There were a couple of little issues...

Right. ...it shouldn't have left with. How much have you lost on it?

Erm, well, I think we've ended up

about 10 grand over budget.

Oh, for God's sake! Which she won't pay, obviously.

No, because... It's not billed. It's cost us money.

Oh, God. What else have you discovered then in your...

(SIGHS) Now...

The E-Type. The rates had been agreed when the quote was given,

but it didn't include the VAT.

Yeah, I know.

So you lost 20% on that one. Yeah.

It's not looking good.

Really. There are issues to do with getting the quote right...

Yeah. ...which you didn't,

issues to do with checking the time it takes on everything

and monitoring that against the quote that you gave

and also a simple thing, like checking what you're storing.

Half of the paint that you would have been using

for various jobs in the future

has had to be thrown away, because they weren't stored properly.

Yes. They should have been kept heated. Mmm.

So you've lost money on the paint.

Yes.

There might be more that I haven't found out yet.

So what does that tell you and what are you gonna do?

I've got to do something. Yeah.

To be fair, I mean, it kind of falls to Jamie.

But he's out on the floor, he does the work. Yeah.

He's not remote enough... No. ...to be able to have an objective view.

Well, ultimately, it falls back on me. I own the business. Erm...

I'm not in a position to run every aspect of this.

You aren't. I'm not here enough. No.

I have to earn a living... Of course. ...doing other things.

To pay for all the money you're losing

on the jobs that aren't working. Yes.

So I rather need...

I need it run.

Yes, you do.

Because all of those issues come back to how it's run.

So I'll leave you to it now to sort out what you're gonna do.

Thank you. Okay. Bye-bye. Thanks, Mum.

Don't forget your notepad of doom! Yeah, my notepad.

Thank you. Thank you. Bye-bye. Thank you.

The trouble is Richard is not a businessman,

but he needs to surround himself, in business terms,

with people who are good at that.

Just when I honestly thought I'd turned a corner with this,

it takes my mum coming in to point out that I really haven't.

And it's... Well, it's not far off a disaster,

because this is going to go downhill really fast,

if I don't do something big.

This has got to stop. I can't keep putting my hand in my pocket.

Lads! Meeting at half eleven.

You're all employed here. I think if it gets much worse, you won't.

To see you in action, I'm entering your work.

Am I a bit clean? I haven't got any oil on me.

Five hours on the road to Ipswich, you'll probably have dirty thoughts!

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