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These are the user uploaded subtitles that are being translated: 1 00:00:00,000 --> 00:00:02,000 Chris: Next up, let's talk about Q&A visuals. 2 00:00:02,000 --> 00:00:05,000 These allow users to explore and visualize data 3 00:00:05,000 --> 00:00:08,000 from your model using intuitive natural language 4 00:00:08,000 --> 00:00:10,000 prompts and queries. 5 00:00:10,000 --> 00:00:12,000 So for example, you might type a prompt 6 00:00:12,000 --> 00:00:15,000 like show me total revenue by country, 7 00:00:15,000 --> 00:00:17,000 Power BI is gonna take its best stab 8 00:00:17,000 --> 00:00:19,000 at interpreting what you mean 9 00:00:19,000 --> 00:00:20,000 and produce the most relevant value 10 00:00:20,000 --> 00:00:24,000 or visual like the map that we see here. 11 00:00:24,000 --> 00:00:26,000 And the important thing to know about Q&A visuals 12 00:00:26,000 --> 00:00:29,000 is that they're only as useful and only as accurate 13 00:00:29,000 --> 00:00:31,000 as the data model behind them. 14 00:00:31,000 --> 00:00:33,000 And they typically require a significant amount 15 00:00:33,000 --> 00:00:37,000 of training before they're truly effective. 16 00:00:37,000 --> 00:00:39,000 So what exactly do I mean by training? 17 00:00:39,000 --> 00:00:41,000 Well, inside of Power BI desktop 18 00:00:41,000 --> 00:00:44,000 we have a few different options to refine our model 19 00:00:44,000 --> 00:00:48,000 and teach Power BI how to handle different types of queries. 20 00:00:48,000 --> 00:00:50,000 First, we have field synonyms. 21 00:00:50,000 --> 00:00:53,000 This is where you can add human readable synonyms 22 00:00:53,000 --> 00:00:56,000 for the tables, columns, or measures in your model. 23 00:00:56,000 --> 00:00:58,000 Next, you can actually review questions 24 00:00:58,000 --> 00:01:02,000 or real prompts from users to help refine your model. 25 00:01:02,000 --> 00:01:04,000 Note that this requires that you publish your report 26 00:01:04,000 --> 00:01:06,000 to Power BI service. 27 00:01:06,000 --> 00:01:08,000 You can also teach the Q&A 28 00:01:08,000 --> 00:01:11,000 by adding example questions to try to find missing 29 00:01:11,000 --> 00:01:15,000 or misunderstood terms so that you can add new synonyms. 30 00:01:15,000 --> 00:01:17,000 And last not least, this one's less about training 31 00:01:17,000 --> 00:01:19,000 and more about the user experience. 32 00:01:19,000 --> 00:01:22,000 You can pre-populate a list of suggested questions 33 00:01:22,000 --> 00:01:25,000 that users can choose from by default. 34 00:01:25,000 --> 00:01:27,000 So with that, let's jump into Power BI, 35 00:01:27,000 --> 00:01:30,000 practice building a Q&A visual ourselves. 36 00:01:30,000 --> 00:01:31,000 All right, so for our Q&A demo 37 00:01:31,000 --> 00:01:34,000 we're gonna insert a brand new report page 38 00:01:34,000 --> 00:01:37,000 and let's call this Q&A. 39 00:01:37,000 --> 00:01:40,000 And on this page we're gonna insert a new Q&A visual 40 00:01:40,000 --> 00:01:42,000 from our AI group right here. 41 00:01:42,000 --> 00:01:44,000 And let's go ahead and resize things. 42 00:01:44,000 --> 00:01:47,000 And what I'm also gonna do is add a matrix 43 00:01:47,000 --> 00:01:50,000 to this page as well so that I can kind of spot check 44 00:01:50,000 --> 00:01:52,000 the values from the Q&A visual. 45 00:01:52,000 --> 00:01:56,000 So let's start with category name on rows 46 00:01:58,000 --> 00:02:01,000 and total orders on values. 47 00:02:03,000 --> 00:02:05,000 So when it comes to interacting with the Q&A 48 00:02:05,000 --> 00:02:08,000 it's as simple as just typing what you're looking for. 49 00:02:08,000 --> 00:02:13,000 So for example, total orders for bikes, 50 00:02:13,000 --> 00:02:16,000 it spits out a card with 14,000. 51 00:02:16,000 --> 00:02:21,000 And if we check that against our matrix, 13,929 looks good. 52 00:02:21,000 --> 00:02:24,000 So what if we get a little bit more specific here? 53 00:02:24,000 --> 00:02:27,000 Total orders for blue bikes. 54 00:02:27,000 --> 00:02:32,000 Now we get 1,263, we go to our matrix 55 00:02:32,000 --> 00:02:36,000 and we pull in color on rows, 56 00:02:36,000 --> 00:02:41,000 we can drill into bikes and blue bikes 1263 looking good. 57 00:02:41,000 --> 00:02:43,000 So we're two for two off to a good start. 58 00:02:44,000 --> 00:02:47,000 Now let's get a little bit more detailed. 59 00:02:47,000 --> 00:02:51,000 Total orders, four blue bikes by start of month. 60 00:02:54,000 --> 00:02:57,000 And I'll see a couple interesting things happen. 61 00:02:57,000 --> 00:02:58,000 First of all, Power BI produced this 62 00:02:58,000 --> 00:03:00,000 monthly line chart, which looks good. 63 00:03:00,000 --> 00:03:02,000 This is accurate. 64 00:03:02,000 --> 00:03:05,000 And you'll also notice that we see this red underline. 65 00:03:05,000 --> 00:03:08,000 So the blue underline means that Power BI identified 66 00:03:08,000 --> 00:03:11,000 what these terms actually mean. 67 00:03:11,000 --> 00:03:14,000 The redline means it's not entirely sure 68 00:03:14,000 --> 00:03:15,000 but it made a guess. 69 00:03:15,000 --> 00:03:18,000 So in this case, start of month can actually be found 70 00:03:18,000 --> 00:03:20,000 in a few different places. 71 00:03:20,000 --> 00:03:22,000 The calendar lookup table, the rolling calendar 72 00:03:22,000 --> 00:03:25,000 or inside of our date hierarchy. 73 00:03:25,000 --> 00:03:28,000 So you'll notice beneath the prompt it says showing results 74 00:03:28,000 --> 00:03:30,000 for total orders for blue bikes 75 00:03:30,000 --> 00:03:33,000 by calendar lookup start of month. 76 00:03:33,000 --> 00:03:35,000 So that's the guess or the assumption 77 00:03:35,000 --> 00:03:38,000 that Power BI made to produce this visual. 78 00:03:38,000 --> 00:03:41,000 And in this case that's accurate. 79 00:03:41,000 --> 00:03:43,000 But if I were to type something that's just 80 00:03:43,000 --> 00:03:47,000 complete gibberish like this, I get a double red underline 81 00:03:47,000 --> 00:03:50,000 which basically just says we give up, right? 82 00:03:50,000 --> 00:03:51,000 We don't know what you mean. 83 00:03:51,000 --> 00:03:54,000 Try a different term or add this one 84 00:03:54,000 --> 00:03:55,000 by creating a definition. 85 00:03:55,000 --> 00:03:58,000 And that's one of the ways that you can train your model 86 00:03:58,000 --> 00:04:00,000 which we're gonna talk about in just a bit. 87 00:04:00,000 --> 00:04:03,000 So let's get rid of that gibberish 88 00:04:03,000 --> 00:04:04,000 and expand this query one more time. 89 00:04:04,000 --> 00:04:08,000 So total orders, four blue bikes by start of month 90 00:04:08,000 --> 00:04:10,000 but now we don't want a line chart. 91 00:04:10,000 --> 00:04:12,000 I want a column chart. 92 00:04:12,000 --> 00:04:15,000 I could say as column chart. 93 00:04:16,000 --> 00:04:19,000 And there we go, visual updates. 94 00:04:19,000 --> 00:04:22,000 And what's even better is that just like any other visual 95 00:04:22,000 --> 00:04:24,000 we've got cross filtering effects 96 00:04:24,000 --> 00:04:27,000 as we select certain values in the chart. 97 00:04:27,000 --> 00:04:30,000 So notice our matrix updating with each 98 00:04:30,000 --> 00:04:32,000 of these month selections. 99 00:04:32,000 --> 00:04:35,000 Now some of you out there are probably thinking, 100 00:04:35,000 --> 00:04:37,000 well Chris you're typing very specific terms 101 00:04:37,000 --> 00:04:40,000 because you are so familiar with the data model. 102 00:04:40,000 --> 00:04:44,000 But an average user probably wouldn't be using terms like 103 00:04:44,000 --> 00:04:46,000 total orders or start of month. 104 00:04:46,000 --> 00:04:49,000 They'd probably type something that's a little less clear 105 00:04:49,000 --> 00:04:54,000 or a little more general like orders by month, right? 106 00:04:54,000 --> 00:04:56,000 That's a much more realistic query 107 00:04:56,000 --> 00:04:58,000 from a user who's not as familiar 108 00:04:59,000 --> 00:05:01,000 with the underlying data structure and data model. 109 00:05:01,000 --> 00:05:04,000 And this is where things get interesting. 110 00:05:04,000 --> 00:05:05,000 And here's a good example, right? 111 00:05:05,000 --> 00:05:09,000 With this query orders by month initially it looks accurate 112 00:05:09,000 --> 00:05:11,000 we see a line chart, but the problem is that 113 00:05:11,000 --> 00:05:13,000 there's only 12 data points here 114 00:05:13,000 --> 00:05:16,000 and we've got two and a half years of data in our model. 115 00:05:16,000 --> 00:05:18,000 And if you look closely, you'll realize 116 00:05:18,000 --> 00:05:21,000 that Power BI is aggregating the order volumes 117 00:05:21,000 --> 00:05:24,000 for each distinct month number. 118 00:05:24,000 --> 00:05:27,000 And by doing so it's creating this kind of meaningless trend 119 00:05:27,000 --> 00:05:30,000 that's quite a bit misleading to be honest. 120 00:05:30,000 --> 00:05:33,000 So I'm gonna show you how to solve this in just a second. 121 00:05:33,000 --> 00:05:36,000 But another example of where a general query 122 00:05:36,000 --> 00:05:40,000 can cause problems is something like revenue by category. 123 00:05:42,000 --> 00:05:44,000 So what we see here we're hoping to see kind of 124 00:05:44,000 --> 00:05:45,000 product categories, right? 125 00:05:45,000 --> 00:05:47,000 Accessories, bikes and clothing. 126 00:05:47,000 --> 00:05:50,000 Instead, we see this bar chart broken down all 127 00:05:50,000 --> 00:05:52,000 the way down to the skew category level 128 00:05:52,000 --> 00:05:55,000 which in this case is not what I was intending. 129 00:05:55,000 --> 00:05:58,000 So that's a good segue into the training options 130 00:05:58,000 --> 00:06:01,000 that are available to make these Q&A visuals 131 00:06:01,000 --> 00:06:02,000 more accurate. 132 00:06:02,000 --> 00:06:04,000 And we can access those training options 133 00:06:04,000 --> 00:06:06,000 through this gear icon here that's gonna open up 134 00:06:06,000 --> 00:06:09,000 a brand new window where we can access all of these 135 00:06:09,000 --> 00:06:10,000 different training options. 136 00:06:10,000 --> 00:06:13,000 So let's start with synonyms. 137 00:06:13,000 --> 00:06:14,000 This is where you'll be spending the most time 138 00:06:14,000 --> 00:06:16,000 training your models. 139 00:06:16,000 --> 00:06:18,000 And the first thing to note here is that you can 140 00:06:18,000 --> 00:06:22,000 actually hide entire tables or individual fields 141 00:06:22,000 --> 00:06:24,000 from the Q&A. 142 00:06:24,000 --> 00:06:27,000 And this is great if you have things like parameter tables 143 00:06:27,000 --> 00:06:29,000 or fields that you never want to be shown 144 00:06:29,000 --> 00:06:30,000 in a Q&A visual. 145 00:06:30,000 --> 00:06:33,000 You'll also notice that Power BI often takes a stab 146 00:06:33,000 --> 00:06:36,000 at creating synonyms for individual terms. 147 00:06:36,000 --> 00:06:39,000 Month short, synonym is short, and some of these 148 00:06:39,000 --> 00:06:41,000 really don't make much sense at all. 149 00:06:41,000 --> 00:06:44,000 In this case, start of month has a synonym of start. 150 00:06:44,000 --> 00:06:47,000 Same with start of quarter, week, and year. 151 00:06:47,000 --> 00:06:49,000 So while we're in here because these fields 152 00:06:49,000 --> 00:06:53,000 are the ones we typically use for time series analysis 153 00:06:53,000 --> 00:06:54,000 really want to clean up these synonyms. 154 00:06:54,000 --> 00:06:57,000 So start of month, let's update 155 00:06:57,000 --> 00:07:00,000 and add a synonym called month. 156 00:07:00,000 --> 00:07:04,000 Start of quarter let's get rid of start and add quarter. 157 00:07:05,000 --> 00:07:07,000 I'm gonna do the same thing for start of week. 158 00:07:09,000 --> 00:07:11,000 And for start of year. 159 00:07:12,000 --> 00:07:15,000 So that's gonna help clean things up quite a bit. 160 00:07:15,000 --> 00:07:18,000 I can also go up to that month field, 161 00:07:18,000 --> 00:07:20,000 which was causing us to kind of aggregate 162 00:07:20,000 --> 00:07:22,000 those order numbers by month number. 163 00:07:22,000 --> 00:07:24,000 And I can say, you know what? 164 00:07:24,000 --> 00:07:27,000 We only want to match with that start of month column. 165 00:07:27,000 --> 00:07:29,000 Let's just hide the month field 166 00:07:29,000 --> 00:07:31,000 from the Q&A visual entirely. 167 00:07:31,000 --> 00:07:34,000 And we'll jump back and see what impact that had 168 00:07:34,000 --> 00:07:35,000 in just a second. 169 00:07:35,000 --> 00:07:38,000 Last thing I want to do here while I'm managing my synonyms 170 00:07:38,000 --> 00:07:41,000 is try to understand why that category query 171 00:07:41,000 --> 00:07:44,000 was mapping to skew categories. 172 00:07:44,000 --> 00:07:48,000 So that skew category field lives in product lookup, 173 00:07:48,000 --> 00:07:51,000 can scroll down to skew category. 174 00:07:51,000 --> 00:07:53,000 And you can see that Power BI had automatically 175 00:07:53,000 --> 00:07:56,000 created a synonym called category. 176 00:07:56,000 --> 00:07:59,000 And that's why we were mapping to this field in our query. 177 00:07:59,000 --> 00:08:03,000 So let's delete or remove that synonym there. 178 00:08:04,000 --> 00:08:08,000 Let's collapse this table and head to our category table 179 00:08:08,000 --> 00:08:10,000 and make sure that category name which is the field 180 00:08:10,000 --> 00:08:14,000 we wanted does have a proper synonym for a category. 181 00:08:14,000 --> 00:08:15,000 So we'll add it here. 182 00:08:15,000 --> 00:08:18,000 And then I actually know there's one other place 183 00:08:18,000 --> 00:08:19,000 where that word category shows up 184 00:08:19,000 --> 00:08:24,000 and that's in our customer table in the education category. 185 00:08:24,000 --> 00:08:26,000 And you can see we've got a category synonym 186 00:08:26,000 --> 00:08:27,000 for this field as well. 187 00:08:27,000 --> 00:08:29,000 So we're creating all sorts 188 00:08:30,000 --> 00:08:31,000 of confusion with this Q&A visual. 189 00:08:31,000 --> 00:08:33,000 Let's remove it here. 190 00:08:33,000 --> 00:08:35,000 This is really a good real world example 191 00:08:35,000 --> 00:08:38,000 about how messy this process can be 192 00:08:38,000 --> 00:08:41,000 and how much effort it typically takes to properly 193 00:08:41,000 --> 00:08:45,000 train a model and get consistent accurate results. 194 00:08:45,000 --> 00:08:47,000 So I could go through all of the tables and fields 195 00:08:47,000 --> 00:08:49,000 here in my model, but I think for now 196 00:08:49,000 --> 00:08:50,000 that should do the trick. 197 00:08:50,000 --> 00:08:52,000 One thing to call out here is that you've got this 198 00:08:52,000 --> 00:08:55,000 managed terms tab and that's where you can see 199 00:08:55,000 --> 00:08:57,000 all of these synonyms that you just created. 200 00:08:57,000 --> 00:09:00,000 So with that, let's jump back to our visual 201 00:09:00,000 --> 00:09:01,000 and check this out. 202 00:09:01,000 --> 00:09:04,000 Now, our revenue by category prompt returns 203 00:09:04,000 --> 00:09:07,000 what we'd expect, product category breakouts, 204 00:09:07,000 --> 00:09:10,000 bikes, accessories, and clothing. 205 00:09:10,000 --> 00:09:12,000 And if we go back to that other prompt, 206 00:09:12,000 --> 00:09:14,000 we tried orders by month, 207 00:09:14,000 --> 00:09:16,000 which gave us the aggregated totals. 208 00:09:16,000 --> 00:09:19,000 Now we're mapping to that start of month field 209 00:09:19,000 --> 00:09:22,000 and we're showing the proper time series trend. 210 00:09:22,000 --> 00:09:25,000 So those updates we made by adding those synonyms 211 00:09:25,000 --> 00:09:27,000 had a really significant impact 212 00:09:27,000 --> 00:09:30,000 on how this Q&A visual functions. 213 00:09:30,000 --> 00:09:32,000 Now another feature I wanna show you in here 214 00:09:32,000 --> 00:09:34,000 is the review questions option. 215 00:09:34,000 --> 00:09:36,000 And again, this is only relevant 216 00:09:36,000 --> 00:09:38,000 if we've published the report to service, 217 00:09:38,000 --> 00:09:40,000 but this is where we can see actual questions 218 00:09:40,000 --> 00:09:42,000 that users asked. 219 00:09:42,000 --> 00:09:45,000 We can also see if they gave the results a thumbs up 220 00:09:45,000 --> 00:09:46,000 or thumbs down rating. 221 00:09:46,000 --> 00:09:48,000 And we can see through these underlines 222 00:09:48,000 --> 00:09:51,000 how well Power BI was able to interpret the prompt. 223 00:09:51,000 --> 00:09:53,000 So in this case, we see that a user typed 224 00:09:53,000 --> 00:09:57,000 orders by product type we don't have any field 225 00:09:57,000 --> 00:10:00,000 in the data set called type but they're most likely looking 226 00:10:00,000 --> 00:10:02,000 for subcategory level data. 227 00:10:02,000 --> 00:10:03,000 That might be a good hint for us 228 00:10:03,000 --> 00:10:07,000 to go into our field synonyms and add some new synonyms 229 00:10:07,000 --> 00:10:09,000 to make sure this type of question is generating 230 00:10:09,000 --> 00:10:11,000 the proper result. 231 00:10:11,000 --> 00:10:14,000 Next up, we've got this Teach Q&A option here. 232 00:10:14,000 --> 00:10:17,000 This is where you can kind of test different queries 233 00:10:17,000 --> 00:10:20,000 and help Power BI define terms that it doesn't recognize. 234 00:10:20,000 --> 00:10:24,000 So here's one example, orders for bicycles 235 00:10:26,000 --> 00:10:27,000 and we submit that prompt. 236 00:10:27,000 --> 00:10:29,000 Power BI is gonna say, Hey we have no idea 237 00:10:29,000 --> 00:10:31,000 what you mean by bicycles. 238 00:10:31,000 --> 00:10:33,000 Can you help define it here? 239 00:10:33,000 --> 00:10:37,000 So in this case we can say bicycle refers to 240 00:10:37,000 --> 00:10:41,000 category is bikes. 241 00:10:41,000 --> 00:10:43,000 You can go ahead and save that once it loads 242 00:10:43,000 --> 00:10:46,000 based on my preview, that actually looks correct. 243 00:10:46,000 --> 00:10:50,000 And now in managed terms, you'll see that update right here. 244 00:10:50,000 --> 00:10:53,000 Bicycle is defined as category name is bicycle 245 00:10:53,000 --> 00:10:56,000 if category name is bikes. 246 00:10:56,000 --> 00:10:57,000 Now last thing to show you here is 247 00:10:57,000 --> 00:10:59,000 the suggest questions option. 248 00:10:59,000 --> 00:11:02,000 And this can be helpful if you want 249 00:11:02,000 --> 00:11:04,000 to kind of train users how to ask effective questions 250 00:11:04,000 --> 00:11:07,000 or if there are specific questions that you want people 251 00:11:07,000 --> 00:11:09,000 to ask about the data. 252 00:11:09,000 --> 00:11:14,000 So for example, orders by month we can add that. 253 00:11:15,000 --> 00:11:20,000 Could do anything here like return rate by category. 254 00:11:21,000 --> 00:11:22,000 These are just examples. 255 00:11:22,000 --> 00:11:24,000 But let's go ahead and save those two. 256 00:11:24,000 --> 00:11:28,000 And now when we close this box and head back to our visual 257 00:11:28,000 --> 00:11:31,000 and if we clear this prompt you see 258 00:11:31,000 --> 00:11:34,000 those two suggested questions that we just added. 259 00:11:34,000 --> 00:11:37,000 Return rate by category, orders by month. 260 00:11:37,000 --> 00:11:38,000 Now last but not least, 261 00:11:38,000 --> 00:11:41,000 if you kind of have a visual that's been produced 262 00:11:41,000 --> 00:11:43,000 that you really like and you're done interacting 263 00:11:43,000 --> 00:11:46,000 with Q&A, you can click this button here 264 00:11:46,000 --> 00:11:47,000 next to the gear. 265 00:11:47,000 --> 00:11:49,000 And what that's gonna do is convert it 266 00:11:49,000 --> 00:11:53,000 into a standard visual so we're no longer a Q&A visual. 267 00:11:53,000 --> 00:11:55,000 We're now a standard line chart. 268 00:11:55,000 --> 00:11:56,000 So there you have it. 269 00:11:56,000 --> 00:11:57,000 I know that was a lot to cover 270 00:11:57,000 --> 00:12:01,000 but that's your crash course in Power BI's Q&A Visual. 21576

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