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Would you like to inspect the original subtitles? These are the user uploaded subtitles that are being translated: 1 00:00:00,590 --> 00:00:03,670 You're watching CNBC On Demand. 2 00:00:07,030 --> 00:00:12,230 In this episode of American Greed, it's a crime for our times. 3 00:00:12,670 --> 00:00:18,509 It's largely a cautionary tale about the culture of Silicon Valley. The rise and 4 00:00:18,510 --> 00:00:22,629 fall of Elizabeth Holmes and her billion -dollar blood -testing startup 5 00:00:22,630 --> 00:00:28,190 Theranos. She was the next big thing, what everyone had been waiting for. 6 00:00:28,640 --> 00:00:32,859 The next Steve Jobs or the next Bill Gates, but of health care. I must say, 7 00:00:32,860 --> 00:00:33,939 are an extraordinary woman. 8 00:00:33,940 --> 00:00:36,680 Is she a genius founder with a noble mission? 9 00:00:36,681 --> 00:00:40,719 In my mind, I've always thought the true legacy of Silicon Valley is to build 10 00:00:40,720 --> 00:00:43,419 great products that can make a difference in the world. 11 00:00:43,420 --> 00:00:48,559 Or a brazen fraud with a reckless disregard for human life. I knew she was 12 00:00:48,560 --> 00:00:51,879 putting patients' lives in jeopardy. And she was saying things like, make it 13 00:00:51,880 --> 00:00:54,290 till you make it. You do not do that with patients. 14 00:00:54,340 --> 00:00:55,760 The jury has spoken. 15 00:00:56,590 --> 00:01:00,609 Theranos founder Elizabeth Holmes has officially been found guilty of four 16 00:01:00,610 --> 00:01:04,869 charges in her criminal fraud trial. Elizabeth Holmes had promised to change 17 00:01:04,870 --> 00:01:08,150 world. Now she is almost certainly going to prison. 18 00:01:08,410 --> 00:01:14,069 American Greed has the inside story of the tall tales spun for starry -eyed 19 00:01:14,070 --> 00:01:19,230 investors. People are going to make a killing on Theranos. The lies, the 20 00:01:19,830 --> 00:01:20,880 the threats. 21 00:01:21,550 --> 00:01:22,600 It's terrifying. 22 00:01:22,690 --> 00:01:27,429 You're like, is this person tailing me? And the explosive defense raised a trial 23 00:01:27,430 --> 00:01:29,670 when Holmes herself takes the stand. 24 00:01:30,010 --> 00:01:35,629 Holmes says she's the victim of a decade of sexual and emotional abuse at the 25 00:01:35,630 --> 00:01:40,289 hands of her former boyfriend and business partner, Sonny Balwani. He, of 26 00:01:40,290 --> 00:01:44,089 course, denies all of this, calls the allegations deeply offensive and 27 00:01:44,090 --> 00:01:45,350 personally devastating. 28 00:01:45,630 --> 00:01:46,950 Some people say that. 29 00:01:47,260 --> 00:01:49,700 This was a case of money versus humanity. 30 00:01:50,100 --> 00:01:53,080 But there's really a lot more going on here. 31 00:02:12,430 --> 00:02:18,549 By the time Elizabeth Holmes stands trial in the late summer of 2021, she is 32 00:02:18,550 --> 00:02:19,970 walking Rorschach test. 33 00:02:20,390 --> 00:02:24,649 Young women dress up like her outside the courthouse and applaud the quote 34 00:02:24,650 --> 00:02:26,410 -unquote girl boss. 35 00:02:27,010 --> 00:02:33,529 The homies, the Elizabeth girls fandom is alive and thriving 36 00:02:33,530 --> 00:02:36,110 and they're all over social media. 37 00:02:36,700 --> 00:02:42,319 Their reasoning is, well, male villains have become icons. Look at the Wolf of 38 00:02:42,320 --> 00:02:47,719 Wall Street and Jordan Belfort. So why can't Elizabeth Holmes become a female 39 00:02:47,720 --> 00:02:48,770 icon? 40 00:02:48,860 --> 00:02:53,619 Others see the Steve Jobs wannabe, accused of 11 counts of fraud against 41 00:02:53,620 --> 00:02:57,880 investors and patients, as the symbol of everything wrong with Silicon Valley. 42 00:02:58,080 --> 00:03:02,979 The hubris, greed, and duplicity. But when she takes the stand in her own 43 00:03:02,980 --> 00:03:04,920 defense, there's another persona. 44 00:03:05,930 --> 00:03:10,849 Victim. She points a finger in the direction of her former second -in 45 00:03:10,850 --> 00:03:14,590 and secret boyfriend, Ramesh Sunny Balwani. 46 00:03:15,070 --> 00:03:20,069 Holmes says Balwani was a menacing presence at Theranos, who called the 47 00:03:20,070 --> 00:03:22,350 and cast a shadow over her life. 48 00:03:22,710 --> 00:03:25,390 Will the jury buy her story? 49 00:03:26,010 --> 00:03:30,070 We have not seen an Elizabeth Holmes like this, that breaks down, that cries, 50 00:03:30,510 --> 00:03:31,560 that is emotional. 51 00:03:31,650 --> 00:03:35,789 But at the end of the day, these abuse allegations really have nothing to do 52 00:03:35,790 --> 00:03:37,610 with what she's being charged with. 53 00:03:43,170 --> 00:03:49,489 I grew up in a family that was very focused on the belief that we're all 54 00:03:49,490 --> 00:03:53,390 for a reason and we're here to try to make this world a better place. 55 00:03:54,200 --> 00:03:59,539 Holmes grows up a child of privilege in Washington, D .C. Her mother is a 56 00:03:59,540 --> 00:04:03,300 congressional staffer, and her father is a former Enron executive. 57 00:04:03,980 --> 00:04:08,379 Though they're well off, the Holmes family seems obsessed with what they 58 00:04:08,380 --> 00:04:13,380 have, according to one -time neighbor and former family friend, Joseph Fuse. 59 00:04:14,000 --> 00:04:19,059 These kids are raised with the idea that even though we live in what most people 60 00:04:19,060 --> 00:04:24,220 would think of as a very nice upper -middle class, Why? It's not good 61 00:04:24,400 --> 00:04:26,630 Because it's not what the Fleischmanns had. 62 00:04:26,920 --> 00:04:31,619 Elizabeth's parents, he says, like to remind people that the Holmes bloodline 63 00:04:31,620 --> 00:04:34,540 descended from the famed Fleischmann yeast family. 64 00:04:35,040 --> 00:04:38,739 And we're not just supposed to be in a home most Americans would think is 65 00:04:38,740 --> 00:04:41,779 luxurious. We're supposed to be in an estate. We're better than this. 66 00:04:41,780 --> 00:04:46,859 At nine years old, little Elizabeth proclaims to her parents that she wants 67 00:04:46,860 --> 00:04:47,920 be a billionaire. 68 00:04:48,520 --> 00:04:50,200 She certainly had encouragement. 69 00:04:50,390 --> 00:04:52,730 from them to at least start in this direction. 70 00:04:53,110 --> 00:04:57,929 And there's no doubt in my mind that for Elizabeth, the notion of becoming this 71 00:04:57,930 --> 00:05:03,270 family champion and restoring them to grandeur is part of who Elizabeth is. 72 00:05:03,650 --> 00:05:05,870 And she's got no time to waste. 73 00:05:06,290 --> 00:05:11,589 Right after high school graduation, the overachiever jets off to Beijing to 74 00:05:11,590 --> 00:05:15,050 study Mandarin as part of a Stanford University summer program. 75 00:05:16,030 --> 00:05:21,560 Amid all the other 18 -year -old strivers, One person in the program 76 00:05:21,760 --> 00:05:28,139 He's a 37 -year -old man named Ramesh Sunny Balwani. He's a software engineer, 77 00:05:28,140 --> 00:05:32,960 seasoned veteran of Silicon Valley startups, and is already worth $40 78 00:05:33,460 --> 00:05:36,380 Yet he and the soon -to -be freshman click. 79 00:05:36,720 --> 00:05:42,680 I was studying at a program in Beijing University in China, and he was there. 80 00:05:43,100 --> 00:05:46,880 She was very famous in the Stanford Chinese program because... 81 00:05:47,310 --> 00:05:52,069 The entire department knew about her Chinese, her skills, and so that's how 82 00:05:52,070 --> 00:05:55,200 I first met her, I'm like, oh, you must be the Elizabeth Holmes. 83 00:06:00,070 --> 00:06:05,969 Elizabeth Holmes arrives at Stanford University in 2002 with an ambition so 84 00:06:05,970 --> 00:06:07,850 it's almost childlike. 85 00:06:08,170 --> 00:06:12,250 She wants to become the Thomas Edison of biomedical engineering. 86 00:06:12,880 --> 00:06:17,020 She's recommended to physician, inventor, and Stanford professor of 87 00:06:17,400 --> 00:06:18,540 Phyllis Gardner. 88 00:06:18,760 --> 00:06:22,100 She came to me twice. I always try to help students. 89 00:06:22,320 --> 00:06:23,920 I will do anything I can. 90 00:06:24,200 --> 00:06:29,279 Dr. Gardner listens patiently to Holmes' idea, a wearable device that would 91 00:06:29,280 --> 00:06:32,620 simultaneously diagnose and treat disease. 92 00:06:33,260 --> 00:06:38,499 She wanted to make a skin patch, and she wanted to sample the blood to test for 93 00:06:38,500 --> 00:06:39,640 an infectious disease. 94 00:06:40,090 --> 00:06:44,110 And then she wanted to deliver antibiotics through the patch. 95 00:06:44,850 --> 00:06:50,929 Antibiotics are extremely, they're low potency. And a patch, you can't get 96 00:06:50,930 --> 00:06:52,830 things through the skin easily. 97 00:06:53,450 --> 00:06:56,670 And so how are you going to do this? 98 00:06:57,090 --> 00:07:01,989 Gardner believes Holmes' idea would require a quantum leap in science. But 99 00:07:01,990 --> 00:07:04,460 according to her, Holmes doesn't want to hear it. 100 00:07:04,670 --> 00:07:07,560 I just couldn't help her. She wasn't, she didn't want help. 101 00:07:07,840 --> 00:07:12,639 She thought she knew the world of microfluidics and engineering, but she 102 00:07:12,640 --> 00:07:15,500 just 19 and had a class or two. 103 00:07:15,900 --> 00:07:19,880 So let me tell you a little bit about the class. 104 00:07:20,780 --> 00:07:25,359 Undeterred, Holmes pursues a more receptive mentor, Stanford engineering 105 00:07:25,360 --> 00:07:27,340 professor Channing Robertson. 106 00:07:27,780 --> 00:07:33,379 Years later, New Yorker journalist Ken Auletta will interview both Holmes and 107 00:07:33,380 --> 00:07:38,219 Robertson. In describing Elizabeth Holmes, he said, how often in your life 108 00:07:38,220 --> 00:07:41,740 you get to meet a Beethoven, someone who is a genius? 109 00:07:42,060 --> 00:07:47,400 And he described her as a genius. He left his tenure position to join her, 110 00:07:47,500 --> 00:07:51,899 became a member of her board, and was a devout believer in her. I have to tell 111 00:07:51,900 --> 00:07:55,899 you that this is going to be a special year because this is the last time I'm 112 00:07:55,900 --> 00:07:59,620 teaching the class. Elizabeth Holmes has charmed her first champion. 113 00:07:59,860 --> 00:08:02,920 It seems Holmes has all she needs from Stanford. 114 00:08:03,550 --> 00:08:08,909 At age 19, she drops out to start her fledgling company, which in 2003 she 115 00:08:08,910 --> 00:08:12,830 Theranos, a combination of therapy and diagnosis. 116 00:08:13,890 --> 00:08:19,369 And after Channing Robertson, Holmes gets her first financial pat on the back 117 00:08:19,370 --> 00:08:24,450 2004. That's when Tim Draper, a well -known Silicon Valley venture 118 00:08:24,710 --> 00:08:28,370 invests $500 ,000 in the fledgling company. 119 00:08:28,670 --> 00:08:32,110 And she said, I'm going to transform health care as we know it. 120 00:08:32,750 --> 00:08:37,569 Around this time, Holmes abandons the wearable idea and conjures a more 121 00:08:37,570 --> 00:08:38,620 audacious vision. 122 00:08:39,010 --> 00:08:44,048 One steeped in a personal origin story she will recount years later when she's 123 00:08:44,049 --> 00:08:47,609 famous. Having a needle in your arm is something that has kept people from 124 00:08:47,610 --> 00:08:49,339 taking care of themselves, right? 125 00:08:49,340 --> 00:08:54,179 Absolutely, myself included. I'm absolutely terrified of it. Holmes' 126 00:08:54,180 --> 00:08:58,999 fear of needles, she says, makes her fixate on a device that could perform 127 00:08:59,000 --> 00:09:02,120 hundreds of blood tests from a finger prick. 128 00:09:02,900 --> 00:09:07,880 Holmes calls her prototype the Edison, with a nod to the great inventor. 129 00:09:08,360 --> 00:09:13,699 The idea of Theranos is a wonderful idea. We're going to make medicine 130 00:09:13,700 --> 00:09:17,579 for people. We're going to make it more convenient. It would be wonderfully 131 00:09:17,580 --> 00:09:21,910 disruptive. which is one of the things that Silicon Valley prides itself on. 132 00:09:22,550 --> 00:09:25,410 And the investor class is all in. 133 00:09:26,030 --> 00:09:32,529 By 2006, she's raised more than $40 million in venture capital, including 134 00:09:32,530 --> 00:09:35,670 $6 million from media magnate Rupert Murdoch. 135 00:09:36,390 --> 00:09:42,069 The cash is designed to give Theranos engineers a long runway to perfect the 136 00:09:42,070 --> 00:09:44,250 Edison and someday bring it to market. 137 00:09:44,860 --> 00:09:48,800 But there's one big problem, according to journalist John Carreyrou. 138 00:09:49,080 --> 00:09:53,240 The idea is more science fiction than science. 139 00:09:54,040 --> 00:09:58,559 When I started looking into Theranos, I learned early on by talking to 140 00:09:58,560 --> 00:10:03,199 laboratory scientists at universities. And the consensus among these scientists 141 00:10:03,200 --> 00:10:05,519 that I'd spoken to was that it wasn't possible. 142 00:10:05,520 --> 00:10:11,079 And it wasn't possible because that size of a sample isn't enough to do all 143 00:10:11,080 --> 00:10:12,109 those tests. 144 00:10:12,110 --> 00:10:16,590 And the quality of the sample that you get from a finger is just not as pure. 145 00:10:16,730 --> 00:10:19,870 It's polluted by tissue and cells that interfere. 146 00:10:20,850 --> 00:10:26,489 The pie -in -the -sky idea becomes an albatross in the lab, and Theranos blows 147 00:10:26,490 --> 00:10:28,210 through its initial investments. 148 00:10:28,550 --> 00:10:32,850 By 2009, it's broke, with little to show for it. 149 00:10:33,310 --> 00:10:36,800 Were you and Sunny Balwani ever engaged in a romantic relationship? 150 00:10:37,270 --> 00:10:42,679 Yes. Unbeknownst to investors, Sonny Balwani has been advising Elizabeth 151 00:10:42,680 --> 00:10:48,339 and secretly dating her. It will become an 11 -year romance with shocking 152 00:10:48,340 --> 00:10:50,400 details revealed at Holmes' trial. 153 00:10:50,800 --> 00:10:55,299 Holmes says when her relationship with Sonny first blossomed, she was 154 00:10:55,300 --> 00:10:58,640 because she had been sexually assaulted at Stanford. 155 00:10:59,020 --> 00:11:04,939 She testifies that after confiding in Sonny, he told her, I was safe now that 156 00:11:04,940 --> 00:11:05,639 met him. 157 00:11:05,640 --> 00:11:08,840 But it's not just emotional shelter Balwani offers. 158 00:11:09,360 --> 00:11:11,040 He's a financial haven, too. 159 00:11:11,600 --> 00:11:16,719 Long story short, I ended up giving a $12 or $13 or $14 million personal loan. 160 00:11:16,720 --> 00:11:18,159 guaranteed a loan to the company. 161 00:11:18,160 --> 00:11:22,200 The loan comes at a critical time when Theranos is on life support. 162 00:11:22,680 --> 00:11:27,559 And just a few months after cutting this check, Balwani assumes the number two 163 00:11:27,560 --> 00:11:31,220 position at Theranos, chief operating officer. 164 00:11:31,820 --> 00:11:35,920 He became the guy managing things day to day, and he really became the heavy. 165 00:11:36,840 --> 00:11:37,890 Up next. 166 00:11:38,190 --> 00:11:40,530 Theranos goes live with patience. 167 00:11:41,050 --> 00:11:45,829 Walgreens, they have decided that your way is the way to go. But is Holmes 168 00:11:45,830 --> 00:11:47,750 recklessly dismissing warnings? 169 00:12:07,370 --> 00:12:12,229 For eight years, Theranos has been toiling in obscurity and failure, but 170 00:12:12,230 --> 00:12:15,930 Elizabeth Holmes has a positive label for it, stealth mode. 171 00:12:16,350 --> 00:12:21,109 Just like her heroes, Holmes believes that success will be found right around 172 00:12:21,110 --> 00:12:26,670 the corner after one more experiment, one more iteration, one more try. 173 00:12:27,110 --> 00:12:31,689 I think her great strength was selling the vision, you know, getting investors 174 00:12:31,690 --> 00:12:33,610 excited in the vision. 175 00:12:34,080 --> 00:12:38,560 She has great charisma, great charm, and she's a great saleswoman. 176 00:12:39,100 --> 00:12:43,839 And thanks to her parents' connections, Holmes has another advantage that many 177 00:12:43,840 --> 00:12:45,540 Silicon Valley founders lack. 178 00:12:46,280 --> 00:12:51,500 Easy access to billionaires, including Oracle founder Larry Ellison. 179 00:12:51,501 --> 00:12:55,699 She was able to get Larry Ellison to invest money. And I think once she had 180 00:12:55,700 --> 00:12:58,959 Ellison involved, I think it became a lot easier. Because from Ellison, she 181 00:12:58,960 --> 00:13:02,140 George Shultz, and then she's off to the races. 182 00:13:02,840 --> 00:13:07,199 With a former secretary of state on her team, the evangelizer -in -chief 183 00:13:07,200 --> 00:13:11,919 recruits a board stacked with the who's who of Pentagon and Capitol Hill heavy 184 00:13:11,920 --> 00:13:12,970 hitters. 185 00:13:13,160 --> 00:13:18,479 George Shultz really was the architect of the board. He then reached out to 186 00:13:18,480 --> 00:13:24,779 Henry Kissinger and James Mattis, the Marine General, and Bill Frith, the 187 00:13:24,780 --> 00:13:29,219 Senate Majority Leader, Republican Majority Leader, and Sam Nunn, the 188 00:13:29,220 --> 00:13:30,900 Democratic Senator from Georgia. 189 00:13:31,400 --> 00:13:36,339 Virtually none of them had any experience in medicine or science. So 190 00:13:36,340 --> 00:13:41,640 not equipped to stress test her claims. They believed what they were told. 191 00:13:42,340 --> 00:13:47,759 The board raises no questions when Holmes hints that Theranos is about to 192 00:13:47,760 --> 00:13:49,140 huge deal with the Pentagon. 193 00:13:49,640 --> 00:13:56,179 The ability to take a technology like this and put it in flight, specifically 194 00:13:56,180 --> 00:14:00,000 a medevac, has the potential to change survival rates. 195 00:14:00,380 --> 00:14:02,440 But no such deal is in the works. 196 00:14:02,740 --> 00:14:07,499 Theranos even refuses to share its financial statements with investors, 197 00:14:07,500 --> 00:14:10,280 the famous names on the board to deflect questions. 198 00:14:11,000 --> 00:14:15,379 And now you have a person who can tell investors they can't see audited 199 00:14:15,380 --> 00:14:19,119 financials and they can't see things because he has Larry Ellison involved. 200 00:14:19,120 --> 00:14:22,500 And who are you to think you're brighter than he is? 201 00:14:28,750 --> 00:14:33,529 For three years, Theranos has been in talks with Walgreens, the drugstore 202 00:14:33,530 --> 00:14:36,550 with annual sales of around $140 billion. 203 00:14:37,490 --> 00:14:42,389 Holmes imagines a future of consumer -driven medicine where patients can walk 204 00:14:42,390 --> 00:14:45,570 into a Walgreens and order their own blood tests. 205 00:14:45,990 --> 00:14:50,709 For us, the individual has to be at the center of getting information about 206 00:14:50,710 --> 00:14:55,629 their own health because it's the only way in which people can then begin to 207 00:14:55,630 --> 00:14:57,039 take control of their health. 208 00:14:57,040 --> 00:15:03,220 The landmark $140 million partnership is made public in September 2013, 209 00:15:03,500 --> 00:15:06,640 and Theranos kisses stealth mode goodbye. 210 00:15:07,300 --> 00:15:12,459 Walgreens, they have decided that your way is the way to go. It's the first 211 00:15:12,460 --> 00:15:17,119 most people have heard of Theranos, and the company needs to move fast to get 212 00:15:17,120 --> 00:15:22,340 its device ready to go live and test real patients in Walgreens stores. 213 00:15:22,780 --> 00:15:25,200 New scientists must be brought on board. 214 00:15:25,201 --> 00:15:27,549 At that point, I was super impressed. 215 00:15:27,550 --> 00:15:32,290 I was like, wow, I'm an entry -level worker coming into this startup. 216 00:15:32,690 --> 00:15:38,049 Erica Chung is 23 at the time, fresh out of UC Berkeley with a degree in 217 00:15:38,050 --> 00:15:39,100 molecular biology. 218 00:15:39,430 --> 00:15:43,969 Just one month after the big deal is announced, Chung finds herself in the 219 00:15:43,970 --> 00:15:46,770 Theranos conference room with Sonny Balwani. 220 00:15:47,130 --> 00:15:50,020 He said, okay, you're going to interview with Elizabeth. 221 00:15:50,030 --> 00:15:52,470 And at that point, I think... 222 00:15:52,471 --> 00:15:56,459 It's like embarrassing to admit now, but also it makes sense considering the 223 00:15:56,460 --> 00:15:57,700 time I was starstruck. 224 00:15:58,300 --> 00:16:03,239 Elizabeth offers Chung a job and she takes it. She'll be testing the accuracy 225 00:16:03,240 --> 00:16:05,400 Theranos' proprietary device. 226 00:16:05,900 --> 00:16:08,560 A hush -hush vibe pervades the lab. 227 00:16:09,140 --> 00:16:13,519 They kind of created that ambience. Like we were part of a sort of governmental 228 00:16:13,520 --> 00:16:18,659 agency or the CIA or something sort of top secret or that there was a lot to 229 00:16:18,660 --> 00:16:19,710 protect here. 230 00:16:19,960 --> 00:16:25,539 But the more Chung learns about Theranos, the more she wonders why 231 00:16:25,540 --> 00:16:26,590 so protective. 232 00:16:27,200 --> 00:16:34,019 I was primarily working with Edison devices, and my job was to run a bunch 233 00:16:34,020 --> 00:16:38,319 tests to make sure the device was working. There were so many issues with 234 00:16:38,320 --> 00:16:42,819 device that almost every day it was telling me, this machine is not 235 00:16:42,820 --> 00:16:43,870 accurate results. 236 00:16:44,160 --> 00:16:49,380 Chung naturally shares these unsettling results with colleagues via email. 237 00:16:49,880 --> 00:16:53,620 And then all of a sudden, Sonny would respond to them out of nowhere. 238 00:16:53,860 --> 00:16:59,619 He wasn't cc'd, he wasn't bcc'd, but all of a sudden they were responding to the 239 00:16:59,620 --> 00:17:01,000 emails that we were writing. 240 00:17:01,080 --> 00:17:06,519 Things that we had said in certain contexts would be reiterated to us, like 241 00:17:06,520 --> 00:17:09,019 things that we would say in private with one another. 242 00:17:09,020 --> 00:17:13,699 They are monitoring our emails, like we can't even trust whether they're 243 00:17:13,700 --> 00:17:16,099 recording conversations that we are having. 244 00:17:16,810 --> 00:17:20,730 We are being treated as we could potentially be traitors. 245 00:17:22,569 --> 00:17:27,609 Up next, the stakes are raised when Chung works with real -life patients. 246 00:17:28,050 --> 00:17:29,100 It's a nightmare. 247 00:17:29,230 --> 00:17:33,770 Every day, you're just like, this is wrong. I feel sick. Like, I can't do 248 00:17:46,440 --> 00:17:53,159 In September of 2015, Elizabeth Holmes dropped by CNBC Studios to talk 249 00:17:53,160 --> 00:17:55,560 about Theranos' origin story. 250 00:17:55,561 --> 00:17:59,239 But where did the original idea come from? Meaning, what was it that inspired 251 00:17:59,240 --> 00:18:00,179 you to even do this? 252 00:18:00,180 --> 00:18:05,380 It came from losing my family members and people that I loved. 253 00:18:05,700 --> 00:18:07,620 Early detection of disease. 254 00:18:08,140 --> 00:18:10,320 Holmes claims it will save lives. 255 00:18:15,240 --> 00:18:21,239 And in Arizona, Theranos lobbyists work to change the law so patients can enter 256 00:18:21,240 --> 00:18:25,580 the Walgreens and order any test they want without a doctor's order. 257 00:18:26,000 --> 00:18:31,119 To build a health care system in which early detection and prevention become a 258 00:18:31,120 --> 00:18:34,520 reality. That is why we work to pass this law. 259 00:18:34,820 --> 00:18:39,839 It's why we believe Arizona's law can and should serve as a model for the 260 00:18:39,840 --> 00:18:41,720 for direct access testing. 261 00:18:42,220 --> 00:18:46,679 There was a certain patina of credibility that this company had 262 00:18:46,680 --> 00:18:50,239 in a Walgreens. You had elected officials here in Arizona doing press 263 00:18:50,240 --> 00:18:55,219 conferences. Elizabeth, I want you to know I appreciate the partnership and 264 00:18:55,220 --> 00:18:59,419 investment Theranos has made in Arizona, and I look forward to working with you 265 00:18:59,420 --> 00:19:02,779 in the years to come. So I think a lot of times people's immediate reaction 266 00:19:02,780 --> 00:19:04,399 well, this has got to be legitimate. 267 00:19:04,400 --> 00:19:09,779 Merle Ellsworth, a retired dentist in Phoenix, walks into his local Walgreens 268 00:19:09,780 --> 00:19:13,040 for a prostate cancer screening test run by Theranos. 269 00:19:13,380 --> 00:19:16,560 His initial result looks like cancer. 270 00:19:16,880 --> 00:19:22,199 To have a number that high would indicate that something was multiplying 271 00:19:22,200 --> 00:19:23,420 rapidly within me. 272 00:19:23,760 --> 00:19:28,579 His doctor wants to verify the result, and Ellsworth ends up taking three 273 00:19:28,580 --> 00:19:29,700 Theranos tests. 274 00:19:30,140 --> 00:19:32,000 Results are all over the map. 275 00:19:32,400 --> 00:19:37,199 Some indicate cancer, some are normal. The fourth test uses the time -tested 276 00:19:37,200 --> 00:19:38,400 venous blood draw. 277 00:19:38,620 --> 00:19:42,900 This one is accurate, indicating he does not have cancer. 278 00:19:43,380 --> 00:19:47,180 What people were being told was not at all what they were getting. 279 00:19:47,580 --> 00:19:52,140 Erica Chung says when patients give that small finger prick sample of blood, 280 00:19:52,380 --> 00:19:56,379 they think the test is going to be performed right there at the drugstore 281 00:19:56,380 --> 00:19:57,480 Edison device. 282 00:19:58,160 --> 00:20:01,180 That wasn't actually what was going on in reality. 283 00:20:01,830 --> 00:20:07,169 They were just sort of collecting the vial of blood at a Walgreens, sending it 284 00:20:07,170 --> 00:20:11,309 over to a main laboratory that we had in Palo Alto, and then having people like 285 00:20:11,310 --> 00:20:16,310 me basically run it on a whole wide variety of devices. 286 00:20:16,710 --> 00:20:22,229 Because its own device is so unreliable, prosecutors say Theranos secretly takes 287 00:20:22,230 --> 00:20:26,370 patient samples and tests them on machines made by other companies. 288 00:20:26,670 --> 00:20:30,770 But for those samples to work, these third -party machines must be modified. 289 00:20:31,260 --> 00:20:34,740 and the samples diluted, which can give inaccurate results. 290 00:20:35,500 --> 00:20:41,399 But there were many instances that we knew we made a mistake, and they would 291 00:20:41,400 --> 00:20:45,459 let us tell patients, you need to come in for a redraw, because they didn't 292 00:20:45,460 --> 00:20:48,470 people to realize the errors that were going on internally. 293 00:20:48,700 --> 00:20:51,600 Lab errors can have tragic consequences. 294 00:20:52,570 --> 00:20:57,029 At Holmes' trial, a woman with a history of miscarriages testifies that a 295 00:20:57,030 --> 00:21:01,350 Theranos blood test told her she was about to miscarry again. 296 00:21:01,790 --> 00:21:06,869 She says she considered preemptively terminating the pregnancy to spare 297 00:21:06,870 --> 00:21:09,910 any more pain, but she sought a second opinion. 298 00:21:10,310 --> 00:21:14,790 She shudders to think what would have happened if she hadn't taken another 299 00:21:15,150 --> 00:21:17,870 Her daughter is now six years old and healthy. 300 00:21:18,730 --> 00:21:23,449 For Erica Chung, her first job out of college is forcing her to deal with 301 00:21:23,450 --> 00:21:25,870 most people will never have to confront. 302 00:21:26,410 --> 00:21:31,710 Things like healthy people being told they have cancer or HIV. 303 00:21:32,630 --> 00:21:34,250 It's incredibly stressful. 304 00:21:34,810 --> 00:21:41,029 And the fact that you see yourself working for this company that is lying 305 00:21:41,030 --> 00:21:42,570 patients is a nightmare. 306 00:21:43,110 --> 00:21:47,129 Every day, you're just challenging yourself of, like, this is wrong. I feel 307 00:21:47,130 --> 00:21:48,630 sick. Like, I can't do this. 308 00:21:49,130 --> 00:21:54,909 Erica repeatedly warns her superiors, including Sunny Balwani, that the device 309 00:21:54,910 --> 00:21:55,960 isn't working. 310 00:21:56,590 --> 00:21:59,410 But Holmes is busy with photo shoots. 311 00:22:05,850 --> 00:22:11,490 The summer of 2014 is her coming -out party. It's the myth of the founder. 312 00:22:12,040 --> 00:22:13,090 Female edition. 313 00:22:13,220 --> 00:22:17,199 It was all about achieving that perfect calibration between masculinity and 314 00:22:17,200 --> 00:22:20,930 femininity. In order to realize the world in which prevention is a reality. 315 00:22:21,080 --> 00:22:25,779 You had the deep voice and you had sort of a deep sex black turtleneck. But you 316 00:22:25,780 --> 00:22:29,479 also had, you know, the red lipstick and the really vampy blonde bob and 317 00:22:29,480 --> 00:22:33,920 piercing huge blue eyes that just penetrated you whenever you spoke with 318 00:22:34,540 --> 00:22:39,260 To evaluate multi -site precision, or in our case, multi -device precision. 319 00:22:39,640 --> 00:22:44,839 She just spoke with such assurance, such a belief. Let me tell you what is 320 00:22:44,840 --> 00:22:46,080 really happening here. 321 00:22:47,360 --> 00:22:50,940 For years, people have wondered if her voice is genuine. 322 00:22:50,941 --> 00:22:55,179 People are fascinated by the deep voice. Like, why does she have a deep voice? 323 00:22:55,180 --> 00:23:00,760 Some point to an NPR interview from 2005 where the voice, and maybe the facade, 324 00:23:01,180 --> 00:23:02,260 seems to crack. 325 00:23:02,540 --> 00:23:03,740 Just for a second. 326 00:23:04,240 --> 00:23:08,600 No, it hasn't. Well, if I use traditional words to describe what we're 327 00:23:08,601 --> 00:23:12,339 it's hard because people then associate it with conventional processes. 328 00:23:12,340 --> 00:23:17,159 And at trial, Holmes hints that Sonny might be a modern -day Pygmalion 329 00:23:17,160 --> 00:23:19,340 responsible for her transformation. 330 00:23:19,820 --> 00:23:25,779 She says Sonny told her to kill her old self and become a new Elizabeth and to 331 00:23:25,780 --> 00:23:26,830 act like a man. 332 00:23:27,280 --> 00:23:32,139 In one text exchange shown to the jury, Sonny writes, you are speaking with 333 00:23:32,140 --> 00:23:33,600 everyone in your giddy voice. 334 00:23:34,480 --> 00:23:36,060 Excessive use of awesome. 335 00:23:36,720 --> 00:23:41,780 And later, appearing to drive the point home, he writes, I have molded you. 336 00:23:43,160 --> 00:23:49,299 Up next, if Elizabeth Holmes is just a character, how long can she keep up the 337 00:23:49,300 --> 00:23:52,980 act? A lot of it was like this constant drive for perfection. 338 00:23:53,280 --> 00:23:54,360 And that's dangerous. 339 00:24:12,970 --> 00:24:18,589 In her public image, Holmes is seemingly monastic, wearing nothing but black 340 00:24:18,590 --> 00:24:23,210 turtlenecks, consuming little more than green juices, and not dating. 341 00:24:23,950 --> 00:24:29,749 In reality, the home she and Sonny Balwani share in Atherton is the type of 342 00:24:29,750 --> 00:24:34,909 house that gets its own highly produced narrated short film when it hits the 343 00:24:34,910 --> 00:24:35,960 market. 344 00:24:35,990 --> 00:24:39,570 This home is a classic example of French provincial architecture. 345 00:24:40,450 --> 00:24:41,910 They fly pride. 346 00:24:42,410 --> 00:24:47,189 And a team of security guards shuttle her and Sonny, codenamed Eagle One and 347 00:24:47,190 --> 00:24:49,670 Eagle Two, into black SUVs. 348 00:24:50,070 --> 00:24:55,269 I've always believed that, you know, everywhere there's a glass ceiling, 349 00:24:55,270 --> 00:25:00,569 an Iron Lady right underneath it. The press is fawning. And Elizabeth 350 00:25:00,570 --> 00:25:06,849 believes her own PR. She texts Balwani, total confidence in myself, best 351 00:25:06,850 --> 00:25:08,450 business person of the year. 352 00:25:09,020 --> 00:25:13,580 In 2014, Rupert Murdoch invests another $100 million. 353 00:25:13,940 --> 00:25:18,380 The Walton family of Walmart fame invests $150 million. 354 00:25:18,600 --> 00:25:22,400 And the DeVos family puts $100 million into Theranos. 355 00:25:23,070 --> 00:25:28,690 Forbes magazine estimates her personal net worth at $4 .5 billion, and 356 00:25:28,930 --> 00:25:31,590 valuation climbs to $9 billion. 357 00:25:32,350 --> 00:25:36,789 What you've managed to do has caught a lot of people by surprise. It definitely 358 00:25:36,790 --> 00:25:41,070 has people who are willing to jump in and bid up the valuation for your 359 00:25:41,430 --> 00:25:46,089 Ken Auletta is a big -name journalist with The New Yorker and has given the 360 00:25:46,090 --> 00:25:47,550 tour of Theranos. 361 00:25:47,910 --> 00:25:49,810 And it was amazingly elaborate. 362 00:25:50,070 --> 00:25:52,110 If you just looked at that. 363 00:25:52,570 --> 00:25:53,830 It was really impressive. 364 00:25:53,831 --> 00:25:57,269 There's an article this week you've got to read. It's in The New Yorker, and it 365 00:25:57,270 --> 00:26:02,270 is by Ken Auletta. His article, published in late 2014, is largely 366 00:26:02,510 --> 00:26:06,770 So it's a real threat to the existing infrastructure of needle testing. 367 00:26:07,190 --> 00:26:12,069 He says now that Holmes lied to him. But Auletta does sound some notes of 368 00:26:12,070 --> 00:26:15,849 caution. I think there are questions about it, and I think the company is 369 00:26:15,850 --> 00:26:20,030 secretive. I mean, I took the test twice in a drugstore in Palo Alto. 370 00:26:20,700 --> 00:26:25,699 I insisted on seeing the machine it went into. So I said, what happens to the 371 00:26:25,700 --> 00:26:29,740 nanotainer? How do you ascertain what my blood tests reveal? 372 00:26:30,080 --> 00:26:35,379 And she gave me this convoluted answer. And six times I went back to her, and 373 00:26:35,380 --> 00:26:37,060 six times it was gobbledygook. 374 00:26:37,460 --> 00:26:42,159 And that's when I described in the profile I wrote, her answers to the 375 00:26:42,160 --> 00:26:44,300 are sometimes comically opaque. 376 00:26:44,800 --> 00:26:47,160 As Holmes explains to Auletta... 377 00:26:47,420 --> 00:26:52,019 A chemistry is performed so that a chemical reaction occurs and generates a 378 00:26:52,020 --> 00:26:57,039 signal from the chemical interaction with the sample, which is translated 379 00:26:57,040 --> 00:27:01,599 result. The fact that any time you would ask her very pointed questions about 380 00:27:01,600 --> 00:27:05,199 the science and technology, that she would sort of back off and not want to 381 00:27:05,200 --> 00:27:07,370 discuss it or find some sort of workaround. 382 00:27:07,371 --> 00:27:10,979 I mean, that's a big indicator sometimes of like, well, maybe the person doesn't 383 00:27:10,980 --> 00:27:16,420 know. At a Fortune magazine forum, Holmes struggles to answer an easy 384 00:27:17,000 --> 00:27:21,459 How can you run all of these tests with such a small amount of blood? And why 385 00:27:21,460 --> 00:27:23,059 hasn't anybody done this before? 386 00:27:23,060 --> 00:27:28,739 Over the last 11 years, we've reinvented the traditional laboratory 387 00:27:28,740 --> 00:27:34,799 infrastructure. We went through redeveloping every test that 388 00:27:34,800 --> 00:27:41,319 is run in a traditional laboratory to be able to operate on these tiny volumes 389 00:27:41,320 --> 00:27:43,740 of blood or other fluids. 390 00:27:43,960 --> 00:27:45,780 One point seems clear. 391 00:27:46,280 --> 00:27:53,099 You can create a new reality when you do it that way. And so that's how we've 392 00:27:53,100 --> 00:27:53,979 approached it. 393 00:27:53,980 --> 00:27:56,390 Well, you've definitely created a new reality. 394 00:27:56,440 --> 00:28:02,100 A new reality with zero tolerance for bad news, according to Erica Chung. 395 00:28:02,880 --> 00:28:07,119 Every time I would go closer and closer to the top level leadership, the more 396 00:28:07,120 --> 00:28:11,019 and more pushback I got in terms of like, well, this isn't a problem with 397 00:28:11,020 --> 00:28:14,719 Edison devices. This is a problem with you. And maybe you need to reconsider 398 00:28:14,720 --> 00:28:15,770 what you're doing. 399 00:28:16,140 --> 00:28:20,959 Text messages between Sonny and Elizabeth show they believe the fault 400 00:28:20,960 --> 00:28:23,060 their employees, not their technology. 401 00:28:23,480 --> 00:28:27,940 Talking about her staff, Elizabeth writes, this is where our problems are. 402 00:28:28,200 --> 00:28:33,360 In another thread, Sonny echoes, most disappointing how bad these people are. 403 00:28:33,860 --> 00:28:37,899 Sonny had essentially said, you need to decide if you want to work here and 404 00:28:37,900 --> 00:28:42,839 basically test patient samples without question. And in my mind, I knew 100 % 405 00:28:42,840 --> 00:28:43,890 that I could not. 406 00:28:44,330 --> 00:28:46,010 And so I left the company and I quit. 407 00:28:46,270 --> 00:28:49,630 And I think I was severely depressed after that. 408 00:28:49,870 --> 00:28:53,929 It's very challenging to come out of a situation like that and wonder, you 409 00:28:53,930 --> 00:28:54,980 what happened. 410 00:28:56,690 --> 00:29:01,729 What explains the refusal of Holmes, Balwani, and board members to 411 00:29:01,730 --> 00:29:02,970 clear problems? 412 00:29:03,550 --> 00:29:06,130 Ken Auletta has a few possible explanations. 413 00:29:06,870 --> 00:29:11,509 The first word that comes to mind when I think of Elizabeth Holmes is zealot. I 414 00:29:11,510 --> 00:29:12,650 started to see... 415 00:29:13,690 --> 00:29:19,149 as a vehicle for making a change in the world. These are people who really 416 00:29:19,150 --> 00:29:22,250 believed they were doing God's work. 417 00:29:22,470 --> 00:29:26,949 And by God's work, I mean they believed they were advancing a social good. No 418 00:29:26,950 --> 00:29:30,509 person should have to walk away from getting a medical service because they 419 00:29:30,510 --> 00:29:35,050 can't afford it. And so we're going to do whatever it takes. 420 00:29:37,190 --> 00:29:43,899 I think the other factor that helps explain The board's tendency to 421 00:29:43,900 --> 00:29:45,400 applaud her was greed. 422 00:29:45,820 --> 00:29:49,379 People are going to make a killing on Theranos. And I think that was very 423 00:29:49,380 --> 00:29:50,430 alluring to them. 424 00:29:50,431 --> 00:29:52,459 I must say, you are an extraordinary woman. 425 00:29:52,460 --> 00:29:55,100 Thank you for being here. Thank you. I'm very humbled. 426 00:29:56,740 --> 00:30:03,019 Up next, employees discover it's not easy to put their Theranos experiences 427 00:30:03,020 --> 00:30:04,920 in the rearview mirror. 428 00:30:05,260 --> 00:30:06,310 It's terrifying. 429 00:30:06,520 --> 00:30:09,890 You're driving in your car. You're like, is this person tailing me? 430 00:30:11,850 --> 00:30:17,209 Want more greed? Follow us on Instagram, connect on Facebook, and listen to the 431 00:30:17,210 --> 00:30:20,590 American Greed Podcast wherever you get your podcasts. 432 00:30:21,090 --> 00:30:22,140 We'll be right back. 433 00:30:30,090 --> 00:30:35,589 The halo effect surrounding Elizabeth Holmes doesn't charm everyone, and some 434 00:30:35,590 --> 00:30:37,760 those skeptics are about to have their day. 435 00:30:43,120 --> 00:30:47,090 In addition to being a former neighbor and family friend of Elizabeth Holmes, 436 00:30:47,120 --> 00:30:52,140 Joseph Fuse is also an attorney and biotech entrepreneur in his own right. 437 00:30:52,360 --> 00:30:56,300 He and his father, Richard Fuse, hold many patents on medical devices. 438 00:30:56,880 --> 00:30:59,290 My father's the creative one, there's no doubt. 439 00:30:59,420 --> 00:31:03,540 He is brimming with, always brimming with new ideas. 440 00:31:03,960 --> 00:31:10,060 In 2011, Elizabeth Holmes accuses Fuse Pharma of stealing one of Theranos' 441 00:31:10,260 --> 00:31:11,310 ideas. 442 00:31:11,440 --> 00:31:16,020 Diffuses vehemently deny the charge and defend themselves against Theranos' 443 00:31:16,240 --> 00:31:18,620 outside counsel, David Boyce. 444 00:31:19,140 --> 00:31:23,519 Considered one of the most aggressive litigators in America, Boyce is also a 445 00:31:23,520 --> 00:31:28,340 Theranos board member and is partially compensated in Theranos stock. 446 00:31:28,880 --> 00:31:33,059 I think of myself as a decent lawyer, but not against David Boyce. So I 447 00:31:33,060 --> 00:31:37,220 handicapped our chances as not so good. 448 00:31:37,690 --> 00:31:42,089 Over three and a half years of costly, brutal litigation, Fuse allies himself 449 00:31:42,090 --> 00:31:44,980 with people who seem to know a lot about Elizabeth Holmes. 450 00:31:45,550 --> 00:31:49,869 People like Phyllis Gardner. I was in the room with my father. My father calls 451 00:31:49,870 --> 00:31:53,429 Phyllis. And literally within the first minute, I could hear Phyllis' voice 452 00:31:53,430 --> 00:31:55,410 saying fraud through the phone. 453 00:31:55,750 --> 00:31:59,749 The way I describe it, it's like a burr under my saddle. You founded this 454 00:31:59,750 --> 00:32:01,190 company 12 years ago, right? 455 00:32:01,230 --> 00:32:02,530 Tell them how old you were. 456 00:32:02,850 --> 00:32:03,900 I was 19. 457 00:32:06,570 --> 00:32:07,620 She was everywhere. 458 00:32:08,030 --> 00:32:12,950 She'd pop up on CNN and everywhere, and you're just crazy. 459 00:32:13,590 --> 00:32:14,930 And Phyllis had a lot to say. 460 00:32:15,470 --> 00:32:21,569 And that made us feel a little centered again, because we had felt at that point 461 00:32:21,570 --> 00:32:24,570 quite out of balance in this alternative universe. 462 00:32:24,910 --> 00:32:27,550 I knew she was putting patients' lives in jeopardy. 463 00:32:27,810 --> 00:32:31,420 And she was saying things like, bake it till you make it. You don't do that. 464 00:32:31,570 --> 00:32:33,310 You do not do that with patients. 465 00:32:33,550 --> 00:32:34,600 This little cabal. 466 00:32:35,130 --> 00:32:40,630 that also formed as a result of that case, became a seed in her demise. 467 00:32:41,230 --> 00:32:44,650 Fuse reaches out to John Carreyrou at the Wall Street Journal. 468 00:32:45,390 --> 00:32:50,489 Carreyrou digs further, finding numerous insiders, including the former lab 469 00:32:50,490 --> 00:32:51,550 director, Dr. 470 00:32:51,750 --> 00:32:52,990 Adam Rosendorf. 471 00:32:53,630 --> 00:32:57,749 It turned out, after talking to him, I learned very quickly that the company 472 00:32:57,750 --> 00:33:02,979 lying. They went and they modified third -party machines made by companies like 473 00:33:02,980 --> 00:33:06,560 Siemens and tried to adapt them to small finger stick samples. 474 00:33:06,760 --> 00:33:11,299 And that created a host of problems. When you're diluting samples too much, 475 00:33:11,300 --> 00:33:13,340 you're creating problems with accuracy. 476 00:33:13,560 --> 00:33:16,080 Carrie Rue also interviews Erica Chung. 477 00:33:16,660 --> 00:33:20,420 Honestly, it was like a breath for share. Like, okay, all right, I'm not 478 00:33:20,680 --> 00:33:21,780 And so it was a relief. 479 00:33:22,060 --> 00:33:24,740 Like, finally, the truth is going to get out there. 480 00:33:24,980 --> 00:33:27,120 The relief doesn't last long. 481 00:33:27,121 --> 00:33:31,319 Elizabeth and Sonny soon catch wind that former employees are talking to the 482 00:33:31,320 --> 00:33:35,040 Wall Street Journal, and they launch a ferocious counterattack. 483 00:33:36,300 --> 00:33:41,199 Elizabeth texts Sonny, this whole thing that we have to respond to liars is 484 00:33:41,200 --> 00:33:44,060 ridiculous, and he assumes them to be true. 485 00:33:44,780 --> 00:33:49,580 Sonny responds, which is why knocking the legs off one at a time is best way. 486 00:33:50,360 --> 00:33:55,419 In trying to find the source of the leak, Sonny texts, I am narrowing this 487 00:33:55,420 --> 00:33:56,840 to five people. 488 00:33:57,370 --> 00:34:04,329 We'll nail this mother... Their crusade to silence Carrie Rue's sources leads to 489 00:34:04,330 --> 00:34:06,560 action ripped from the script of a thriller. 490 00:34:07,090 --> 00:34:12,169 Since quitting Theranos, Chung is lying low, temporarily staying with friends 491 00:34:12,170 --> 00:34:13,989 while she starts another job. 492 00:34:14,290 --> 00:34:18,329 She believes a private investigator is trailing her all over town, and her 493 00:34:18,330 --> 00:34:21,790 suspicion is confirmed as she walks to her car one night. 494 00:34:22,560 --> 00:34:27,859 The guy jumps out of his tinted window SUV, and it's like Erica, and he's like 495 00:34:27,860 --> 00:34:30,270 gunning towards me, and he hands me this letter. 496 00:34:30,340 --> 00:34:34,399 It's addressed to Erica at the apartment of the friend with whom she's been 497 00:34:34,400 --> 00:34:38,599 living. And so I'm freaked out because at this point, they're not only sitting 498 00:34:38,600 --> 00:34:43,218 outside of my new employment, they're also following me because there's no one 499 00:34:43,219 --> 00:34:46,589 who knows this address, right? I'm just staying here temporarily. 500 00:34:47,310 --> 00:34:51,870 The letter accuses Erica of defamation and sharing trade secrets. 501 00:34:52,210 --> 00:34:56,510 The list of demands has seven points and threatens a lawsuit. 502 00:34:57,630 --> 00:35:03,149 Erica, who has little money and resources at the time, says her stomach 503 00:35:03,150 --> 00:35:05,230 when she sees the signature line. 504 00:35:05,910 --> 00:35:09,550 Like, oh, great. What have I gotten myself into now? 505 00:35:10,080 --> 00:35:14,659 On the stand, Holmes will be confronted by checks totaling more than $100 ,000 506 00:35:14,660 --> 00:35:20,359 that Theranos paid to private investigators marked as payments for the 507 00:35:20,360 --> 00:35:21,410 project. 508 00:35:21,680 --> 00:35:22,730 It's terrifying. 509 00:35:22,980 --> 00:35:26,959 You're driving in your car, and if you have someone that follows you for more 510 00:35:26,960 --> 00:35:29,850 than six blocks, you're like, is this person tailing me? 511 00:35:31,051 --> 00:35:37,939 And just this morning, the Wall Street Journal ran a pretty scathing article 512 00:35:37,940 --> 00:35:43,159 about the company. On October 15, 2015, 10 months after Kerry Rue begins 513 00:35:43,160 --> 00:35:48,059 digging, the Wall Street Journal breaks the first in a series of Kerry Rue's 514 00:35:48,060 --> 00:35:50,080 excoriating exposés. 515 00:35:50,081 --> 00:35:52,079 Ms. Holmes, welcome back to Mad Money. 516 00:35:52,080 --> 00:35:55,640 Within hours, Holmes launches a righteous counter -defensive. 517 00:35:56,270 --> 00:36:00,509 I personally was shocked to see that the journal would publish something like 518 00:36:00,510 --> 00:36:05,329 this. Holmes and her supporters accused Carrie Rue of being a sexist bully, and 519 00:36:05,330 --> 00:36:06,570 she plays the victim. 520 00:36:06,990 --> 00:36:11,929 This is what happens when you work to change things. And first they think 521 00:36:11,930 --> 00:36:15,529 crazy, then they fight you, and then all of a sudden you change the world. Off 522 00:36:15,530 --> 00:36:17,270 camera is a different story. 523 00:36:17,790 --> 00:36:21,550 She threatened me and the Wall Street Journal with litigation. 524 00:36:22,320 --> 00:36:26,299 Her boyfriend, Sonny Balwani, threatened doctors who had spoken to me on the 525 00:36:26,300 --> 00:36:28,300 record and tried to get them to recant. 526 00:36:28,520 --> 00:36:30,320 Those are the actions of a bully. 527 00:36:30,321 --> 00:36:34,539 Carrie Rue believes Holmes and Balwani got caught up in the culture of Silicon 528 00:36:34,540 --> 00:36:39,859 Valley, where buggy beta versions of software can be released to the public 529 00:36:39,860 --> 00:36:45,059 later perfected. And so I think she and Sonny didn't see it as a problem that in 530 00:36:45,060 --> 00:36:50,019 the fall of 2013 they went live with blood tests that weren't perfected. They 531 00:36:50,020 --> 00:36:51,400 figured they would iterate. 532 00:36:51,401 --> 00:36:52,599 over time. 533 00:36:52,600 --> 00:36:56,820 But while you can do that in the software industry where lives aren't at 534 00:36:56,821 --> 00:37:00,359 you can't really get away with doing that in the healthcare industry. 535 00:37:00,360 --> 00:37:06,159 In the fall of 2015, federal lab regulators sanctioned Theranos for 536 00:37:06,160 --> 00:37:07,920 patients in immediate jeopardy. 537 00:37:08,220 --> 00:37:12,620 Holmes is later banned from owning or running a lab for two years. 538 00:37:13,580 --> 00:37:16,520 All you can do is learn from your mistakes. 539 00:37:16,990 --> 00:37:22,070 In an interview with NBC's Maria Shriver, Holmes vows never to give up. 540 00:37:22,290 --> 00:37:26,309 What I want to do is realize this mission. And at any point in time, I 541 00:37:26,310 --> 00:37:29,430 whatever it takes to serve this company in the best way I can. 542 00:37:29,630 --> 00:37:31,610 Do you think this company will survive? 543 00:37:31,850 --> 00:37:32,900 Absolutely. 544 00:37:32,901 --> 00:37:34,109 No doubt? 545 00:37:34,110 --> 00:37:35,160 No doubt. 546 00:37:35,530 --> 00:37:39,070 Two years later, Theranos shuts down for good. 547 00:37:40,310 --> 00:37:43,910 And in the same year, more bad news for Holmes. 548 00:37:44,810 --> 00:37:48,669 Theranos founder Elizabeth Holmes has been indicted on federal wire fraud 549 00:37:48,670 --> 00:37:53,609 charges. The feds charge her and Balwani with multiple counts of fraud and 550 00:37:53,610 --> 00:37:57,210 conspiracy to commit fraud against investors and patients. 551 00:37:59,090 --> 00:38:03,749 Up next on American Greed. After they read the verdict and they took the jury 552 00:38:03,750 --> 00:38:08,009 out, Elizabeth Holmes got up. She went over, embraced her parents. Her father 553 00:38:08,010 --> 00:38:10,850 kissed her on her forehead and she walked out. 554 00:38:29,640 --> 00:38:31,080 Anything to say, Elizabeth? 555 00:38:31,900 --> 00:38:36,279 The big question hovering over the trial of Elizabeth Holmes, will she take the 556 00:38:36,280 --> 00:38:40,160 stand in her own defense, is answered on November 19th. 557 00:38:40,800 --> 00:38:44,419 You know, it was a surprise to pretty much everyone in the courtroom, 558 00:38:44,420 --> 00:38:48,539 probably a surprise to the government. Just the shock value alone. I was in the 559 00:38:48,540 --> 00:38:53,059 courtroom. I can tell you the jurors were riveted as she sat there very 560 00:38:53,060 --> 00:38:57,659 confidently, often smiling, talking about the early days of Theranos. Under 561 00:38:57,660 --> 00:39:01,100 questioning from her attorneys, a theme takes shape. 562 00:39:01,380 --> 00:39:03,520 It's known as the Sangali defense. 563 00:39:04,040 --> 00:39:07,419 You know, he was the older man who was controlling Elizabeth. He was 564 00:39:07,420 --> 00:39:11,240 manipulating her. He was dominating her. And she was in his thrall. 565 00:39:11,700 --> 00:39:17,540 The jury sees a handwritten note from Balwani to Holmes titled Non 566 00:39:17,980 --> 00:39:22,860 It begins, Every morning I will force myself out of bed and spend 30 minutes, 567 00:39:23,020 --> 00:39:26,720 never a minute less, to write what I want from my day. 568 00:39:27,820 --> 00:39:29,640 Elizabeth writes a daily schedule. 569 00:39:29,900 --> 00:39:34,949 Under Sonny's supervision, she says, that has her rising at 4 a .m. to thank 570 00:39:34,950 --> 00:39:40,829 God. Dinner is broccoli and quinoa. I am never a minute late, she writes to 571 00:39:40,830 --> 00:39:43,050 herself. I show no excitement. 572 00:39:43,350 --> 00:39:46,590 My hands are always in my pockets or gesturing. 573 00:39:47,370 --> 00:39:52,529 But the prosecution shows jurors emails they claim show that Holmes is very much 574 00:39:52,530 --> 00:39:57,489 in control. When the finger stick machines are malfunctioning, yet Holmes 575 00:39:57,490 --> 00:40:02,489 on a media tour. Balwani texts her, I am worried about overexposure without 576 00:40:02,490 --> 00:40:05,350 solid substance, which is lacking right now. 577 00:40:06,050 --> 00:40:11,189 Holmes later shoots back, that media is why we're getting AmeriCare, an 578 00:40:11,190 --> 00:40:12,240 insurance company. 579 00:40:12,570 --> 00:40:14,950 But ultimately, she had the final say. 580 00:40:14,951 --> 00:40:18,359 If there was something that Sonny wanted to do that she disagreed with, it 581 00:40:18,360 --> 00:40:19,960 didn't happen. She was in charge. 582 00:40:20,260 --> 00:40:23,500 The jurors also see this NBC interview. 583 00:40:23,501 --> 00:40:27,859 I'm the founder and CEO of this company. Anything that happens in this company 584 00:40:27,860 --> 00:40:29,970 is my responsibility at the end of the day. 585 00:40:34,440 --> 00:40:41,419 On January 3rd, 2022, after the four -month trial, the jury returns with its 586 00:40:41,420 --> 00:40:44,360 verdict. Elizabeth Holmes found guilty. 587 00:40:44,361 --> 00:40:48,369 Holmes defied until the end, taking the stand in her own defense, blaming 588 00:40:48,370 --> 00:40:51,209 others, including her former business partner and boyfriend. 589 00:40:51,210 --> 00:40:55,149 But unlike with some investors, she was not able to convince the jury that she 590 00:40:55,150 --> 00:40:59,369 was blameless. A federal jury found that Theranos found her guilty on four 591 00:40:59,370 --> 00:41:03,649 counts of fraud for misleading investors on what her blood testing company's 592 00:41:03,650 --> 00:41:07,669 machines could do. The jury acquitted Holmes on all charges related to 593 00:41:07,670 --> 00:41:08,750 defrauding patients. 594 00:41:08,930 --> 00:41:13,170 And the jury was deadlocked on three charges involving early investors. 595 00:41:13,171 --> 00:41:17,849 Elizabeth, do you have any reaction to your guilty verdict here? Elizabeth, any 596 00:41:17,850 --> 00:41:20,209 reaction? Do you have anything you want to say? 597 00:41:20,210 --> 00:41:24,829 The woman once hailed as the next Steve Jobs, now facing up to 20 years per 598 00:41:24,830 --> 00:41:26,270 guilty count behind bars. 599 00:41:26,510 --> 00:41:30,289 It's a big deal for Silicon Valley because if fake it till you make it, I 600 00:41:30,290 --> 00:41:32,689 think they're going to be living by that anymore. 601 00:41:32,690 --> 00:41:34,090 One lingering question. 602 00:41:34,410 --> 00:41:36,530 Did Holmes believe her lies? 603 00:41:37,390 --> 00:41:41,909 Ken Auletta says he would like to go with the most charitable interpretation 604 00:41:41,910 --> 00:41:42,960 her motives. 605 00:41:43,020 --> 00:41:44,070 but he cannot. 606 00:41:44,140 --> 00:41:49,359 I'm more prone to believe that she was a zealot and she was blinded by her 607 00:41:49,360 --> 00:41:54,779 zealotry. But if I'm intellectually honest, I have to deal with the fact 608 00:41:54,780 --> 00:41:58,660 she lied about a number of things, just blatantly lied. 609 00:41:58,860 --> 00:42:04,979 When she told me that 99 % of the blood tests she did were finger prick, that's 610 00:42:04,980 --> 00:42:05,979 a conscious lie. 611 00:42:05,980 --> 00:42:10,779 When she told me that she had a military contracts and revenue from the 612 00:42:10,780 --> 00:42:12,510 military. That's just a lie. 613 00:42:12,870 --> 00:42:14,410 And that's not zealotry. 614 00:42:14,850 --> 00:42:18,989 Phyllis Gardner says that despite Holmes' public rhetoric about promoting 615 00:42:18,990 --> 00:42:23,830 in science, the disgraced inventor doesn't live up to those lofty ideals. 616 00:42:24,530 --> 00:42:28,290 Why did you do what you did to Erica Chung if you're such a champion of 617 00:42:28,870 --> 00:42:33,469 Why did you treat the women at your work the way you did? Why did you treat 618 00:42:33,470 --> 00:42:37,329 women patients the way you did? You're not a champion of women. She's not a 619 00:42:37,330 --> 00:42:38,380 champion of women. 620 00:42:38,581 --> 00:42:40,679 You're a liar. 621 00:42:40,680 --> 00:42:45,230 Repair and Synchronization by Easy Subtitles Synchronizer 1.0.0.0 60153

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