All language subtitles for KU PMGT 840 Session 5 (Part B)- Building and Sustaining Trust as a Project Leader

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Original subtitles

Hello and welcome to Part B of Session 5 in our course Developing as a Project

Leader. In this part, we will focus on how to actively build and sustain trust

over the course of a project.

Trust in project teams starts with the leader. The way a leader behaves sets

tone for how team members interact and collaborate.

When leaders act with integrity, keep their promises and communicate openly,

trust naturally grows.

But when they micromanage, hide information or avoid accountability,

quickly erodes.

Consistency is the key. A trusted leader match words with actions, even when the

pressure is high.

Building trust requires more than good intentions.

Project leaders can use practical methods such as effective communication,

behavioral consistency, transparency, and active participation.

This means listening closely, following true -on promises, sharing information

openly, and involving others in key decisions.

These actions not only foster trust, but also strengthen team engagement and

collaboration.

Trust is not something you set and forget.

Leaders need to continuously assess how much trust exists within their teams.

Signs of a healthy trust environment include team members asking for help,

admitting mistakes, and showing high energy and engagement.

Stakeholder confidence is another important indicator.

Simple tools like checklists, one -on -one check -ins, and retrospective

meetings can help track and strengthen trust over time.

Building trust is important, but sustaining it throughout the project is

truly defines a strong leadership.

Leaders do this by addressing conflicts early, reinforcing shared goals, and

standing up for their teams when needed.

Participating as stewardship leadership means acting with transparency,

responsibility, and care.

Seward leader makes principled decisions, states align with both team

organizational values, and represents the project with integrity in every

setting.

And here is the final takeaway for this session.

Trust is not something that happens by accident.

It is the result of intentional leadership built on communication,

empathy, and transparency.

Great project leaders know that trust is their most powerful asset, especially

when navigating uncertainty and change.

This example shows how a lack of transparency and a blame -oriented

quickly destroy team trust.

In this case, instead of engaging the team to solve problems, the project

manager blamed individuals in front of stakeholders and also made decisions

behind closed doors.

As fear and silence spread, morale dropped, the key team members left, and

project suffered in both performance and credibility.

This case highlights how trust, once broken, can be difficult to repair and

have lasting effects on the team and the organization.

This example shows how trust can be resorted to transparency and shared

ownership. When the project faced a disruption, Katrin, the project manager,

chose not to blame others but instead organized a transparent planning session

with the full team and stakeholders.

By openly acknowledging the issue and engaging everyone in the planning

she rebuilt confidence and alignment.

Her honest and inclusive leadership helped the team regain trust and move

forward with renewed commitment.

To reinforce what we have covered in this session, please complete the

readings from both PMBOK 6 and 7.

And here are your tasks and activities for this session.

Please post on discussion board three, complete assignment five, and submit

study one.

Also, make sure to begin your group project as scheduled.

And that brings us to the end of this session. If you have any questions or

reflections, please feel free to post them or reach out. I appreciate your

and engagement, and I look forward to seeing you in the next session.

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