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People are irrational,
but predictably so.

I'm Alec Mercer. Welcome
to Applied Psychology.

You're the science guy.

That's Bill Nye.

I'm actually the
behavioral science guy.

Why use a barely
detectable poison on one of

the only people on Earth
who'd be able to recognize it?

This is where understanding
human nature could be helpful.

It's called the
cocktail party effect.

You're in a crowd. You're
talking to one person.

Everything else becomes
background noise

until you hear
something like "sex."

See, everyone hears
the word "sex."

What kind of sorcery is this?

We call it
attentional blindness.

I didn't give up hope.

It's the hope that'll kill you.

Science says the opposite.

[playful music]

♪

Damn.

Let me guess,

you get burned at the
stake in the 12th century?

The Tower is the creepiest
card in the deck...

misery, distress,

unforeseen catastrophe,
imminent disaster,

or possibly sudden clarity.

Can the card be more specific?

That's part of the
art of divination.

Ah, in my world, we call
that the Barnum effect.

No, we don't.

It's named after the
showman himself, PT Barnum.

His fortune tellers would offer
vague, general predictions

that would apply to anybody

and convinced folks that
they could see the future.

You know, you're like
the behavioral scientist

who ruined Christmas.

[chuckles] If you
don't understand

the science,

everything looks like magic.

Can't it just be fun?

Come on, let me do yours.

Another time. I got a
meeting with Marisa.

I thought we agreed
ex-wives need space.

Technically, we didn't
agree. You insisted.

But I did listen to you,

and then Marisa called me.

Ah, I see romantic
disaster ahead.

The meeting's at the FBI,

the least romantic spot in town.

And it's about the
logo on the getaway van

that I remembered
from the bombing.

Well, I'm just saying,

proceed with caution, Alec.

You're wading in tricky waters

going back to the
well so quickly.

I don't know if you
can wade in well water.

But point taken.
Though, for the record,

she didn't have to ask
me to meet her in person.

Read into that what you will.

Well, okay.

[chuckles]

Oh, this one's easy.

You owe me rent.

Bye. Love you.

[chuckles] Love you too.

Rent's still due.

♪

[elevator dings]

Judge expects an approval
on the warrant by 3:00.

Oh, hey, Alec.
- Jace.

Hey, thanks for guest lecturing.

The students are still
talking about it.

Oh, hey, any time.

I got two summer interns
out of it, so win-win.

Then I guess next time,
dinner's on the FBI.

You got it.

Morning, Alec.

Morning to you. New hairstyle.

Oh, not that new, but
thanks for noticing.

Uh, 3:00 p.m. We'll
keep you posted.

Thanks. Good news.

We found a company
that matches your logo.

- Really?
- After 19 years,

the FBI is officially
reopening the case.

Come on in.
- [exhales]

Turns out human beings are
not really rational at all.

I mean, we make terrible
decisions constantly,

like driving drunk.

So dangerous, but people...

uh, not me...

do it every day.

Thing is, we're
not only irrational

but also predictable,
highly predictable.

And all this has been
documented by Dr. Alec Mercer,

Chair of Behavioral Sciences
at Wylton University.

You familiar with his work?

No.

Oh.

Well, it's groundbreaking.

I just started as one of
his research assistants.

Driving helps put a dent
in my student loans.

[phone chimes]

Totally get it.

Apologies.

[plane whooshing loudly]

What the... [tires screech]

[dramatic music]

♪

Here's the logo on a van
owned by JoJo's Dry Cleaners.

It was located less
than three miles

from Methodist Church, here.

After the bombing, we
know the van turned left

on 10th Avenue.

Same direction as
the dry cleaners.

Mm-hmm.

[soft dramatic music]

♪

This is it.

That's what I remember seeing.

What's next?

Well, JoJo's went out of
business eight years ago,

and the owner passed.

Any family still around?

His daughter relocated to Iowa.

Now that I have
your confirmation,

I can reach out to an
agent in Sioux City.

Thank you.

I know this isn't easy for you.

I imagine the feeling's mutual.

I'll always be here
for you, for this.

That means a lot.

There's something that I
wanted to talk to you about.

[phones ringing,
indistinct chatter]

Marisa, the SAC's
calling for an all hands.

Sorry. I gotta go.

Uh...

We'll talk later.

[muted shouts]

[high-pitched ringing]

[dramatic music]

♪

[sirens wailing]

♪

We have to run it by the FBI.

Just wait with us
here until then.

♪

[sirens wailing,
indistinct shouts]

♪

Commuter Flight 118 crashed
into the Chain Bridge

just miles outside
of Washington, DC.

The pilot, copilot...

[phone ringing] And
at least 17 passengers

are confirmed dead.

Miraculously, however,

22 survivors have
been rescued...

Are you at the crash site?

Yeah. This was the all hands.

I'm watching on the news.

The FAA called us in
because they believe

the flight was
downed deliberately.

Deliberately? Someone
get into the cockpit?

Right now, all
eyes on the pilot.

He died in the crash.

- Any motive?
- Well, I was hoping

you could shed some light.

He's highly experienced,
had a perfect flying record,

but weirdly, he didn't follow
any protocol after takeoff.

Did they drug test?

Yeah, he's clean.

We need help figuring
out his state of mind.

Any interest in giving
your assessment?

I'll be right there.

The three most basic
rules of flying:

aviate, navigate, communicate.

The pilot did none of those.

Alec, this is Owen Kalagian,

Hollette Aviation,
manufacturers of the aircraft.

And this is Dale Newhouse, NTSB.

He's leading the investigation.

This is Emma Liu. She'll
be running point for us.

I've read your books.
Glad you're here.

Uh, so were there any
problems with the plane?

Uh, we're still gathering data,

but there were no indications
of any mechanical problems.

Everything passed inspection.
- Pilot error?

Well, seconds after takeoff,
the guy switched to manual

and changed course
to clip the bridge.

Nobody makes that
kind of mistake,

sure as hell not a pilot

with 12 years of
flight experience.

- Weather?
- Well, there was

some minor wind shear,
but nothing abnormal.

What do we know
about the copilot?

Didn't make it either.

Once we locate the black box,

we'll know exactly what
was said in the cockpit.

I understand there
were survivors?

Up to 25. It's really
quite a miracle.

We haven't ruled out terrorism.

Or suicide.

You said he was a skilled pilot?

Yeah, one of the best.

So if he wanted to kill
himself and others,

why would he crash a plane

in a way that would let
half the passengers survive?

I don't know.

That's why you're here.

How many commercial airlines
do you think have crashed

in the U.S. in the
last ten years?

I should know
this. More than 20?

[chuckles] Your answer suggests

you have a fear of flying.

Along with roughly
40% of the population.

- Zero.
- Sorry?

Zero commercial plane crashes
in the last ten years.

Imagine that.

25,000 flights per day,

22 million per year,

not a single crash.

Until today.

Okay, that's one in 220 million.

Do you have a fear of driving?

Not yet.

Six million.

Six million car
accidents per year.

The chances of us dying
going to see a plane crash

are 1,000% greater
than dying in one.

Hey, Professor.

Rizwan. I hear you
had quite a morning.

I know. Yeah.

Sorry I'm late. The
traffic was terrible.

You were near the bridge, right?

You saw the crash?

Heard you're on
the investigation.

I'd like to help.
- You sure?

Maybe you should
take it easy today.

I can cover.

No, I'm fine, really.

All right, let's go.

[soft dramatic music]

The NTSB sees a strong
indication of pilot suicide,

despite conflicting evidence.

Why?

Confirmation bias?

- Cognitive closure?
- Both.

The more uncertain the times,
the more we crave certainty.

They're ignoring bad facts.

What are bad facts?

Ones that don't fit
their operating theory

but are true nonetheless.

But what if it is suicide?

It's the number two
cause for plane crashes.

There were eight cases
between 2002 and 2013.

And the airline discovered
the pilot had been

in treatment for depression.

Not depression, a
depressive episode.

There's a difference.

Following a prolonged,
difficult divorce?

Maybe he was on edge.

I went through a prolonged,
difficult divorce.

Am I at risk of downing a plane?

But he did down a plane.

The question is why.

If the pilot was suicidal,
there'd be a note maybe,

a pattern of behavior.

There definitely
wouldn't be any survivors

lest he be one of them.

If this was intentional,
it was sloppy,

which records indicate
he was anything but.

We need to get an unbiased
view of the pilot.

You're right.

Give me a second.

Alec, we've already been
through the pilot's home.

Yes, but you were looking
for the wrong things.

Well, what are you looking for?

That's the point.
I don't know yet.

The key's in the lockbox.

I'll text you the code.

Oh, well, you two seem
to be on good terms.

Uh, that mean he took it well?

Actually, I haven't
told him yet.

Oh.

I was going to, but
then we got interrupted

by the plane crash, and it's
been a little hectic since.

No pressure. [chuckles]

It's all new to me too.

So I was reviewing the flight
manifest for possible targets.

Now, every plane out of DC
had prominent figures on it.

But this one...
- 34 members of

the Worldwide Women in
Leadership Association.

- Could be a coincidence.
- Unless it's not.

We should look into it.

[intriguing music]

We have to approach this
with a completely open mind,

no theories or assumptions.

I feel kind of weird going
into a dead guy's house.

To understand how he died,
we gotta see how he lived.

♪

I love those metal desks
made from airplane wings.

Seems like he would
have one of those.

♪

If it's too uncomfortable
for you here,

you... you don't have to stay.

Look, I'm fine. I
wasn't on the plane.

Stop treating me like a victim.

- Rizwan...
- I'll check downstairs.

Rizwan okay?

He was pretty
freaked out earlier.

He gets defensive every time I
try and talk to him about it.

In my experience, if someone
doesn't ask for help,

you can't force it.

So I should just do nothing?

[chuckles] That's my advice.

[sighs] Don't push.

He'll come to you
when he needs help.

Hmm.

What?

Fresh produce.

Aha.

Fresh seafood.

What does that mean?

Pescatarian.

And he put it in
the refrigerator?

He was planning on
coming home tonight.

[snaps fingers]

I'm going upstairs.

- [screams]
- Whoa!

Whoa. Whoa.
- Hey, hey, hey, hey.

Wait, wait, wait, wait!

I'm with the FBI.

The FBI? You got some ID?

[playful music]

♪

It says Wylton University.

I'm a professor.

The FBI brought me onto
your brother's case.

You are Lucas' brother, right?

I can see the resemblance.

This is Phoebe, my
research associate.

Hi.

Yeah, I'm Rory.
I'm Lucas' brother.

Uh, and this is...

my friend, Daisy.

Uh, when you guys are ready,

you mind answering
a few questions?

Yeah. Uh, yeah.

Great. Excuse us.

How'd you guys get in?

The FBI has a key.

This is all just so crazy.

Should I check on...

Daisy? No, she's fine.

Uh, I... I was hanging
out with her in Norfolk

when I got the call about Lucas.

I didn't want to come alone.

You guys have no idea
what today's been like.

Daisy and I got here.

It was the first quiet moment.

And we put our stuff
in the guest room,

and hell, you guys
walked in and...

There's something
called bereavement sex.

♪

Oh, yeah. A flood
of adrenaline

mixed with grief can cause

a misdirected
craving for intimacy.

It's, uh, bereavement sex.

- That's a thing?
- It's not uncommon.

Professor Mercer is a
behavioral scientist.

He's working with the
FBI to better understand

your brother's state of mind.

It was not suicide,
I promise you that.

He was the older one,
the responsible one.

I was the one that almost
didn't finish flight school.

- You're a pilot too?
- Same airline.

Lucas got me into the
program, helped me train.

We heard he was pretty
broken up about his divorce.

Yeah. Being a pilot is
hard on relationships.

You're away all the time.

Caitlin tried to make it work.

But then she left him?

No.

Uh-uh.

She gave him an ultimatum.

It was either the
marriage or flying,

and he chose flying.

If he was so distraught over
his marriage breaking up,

he would have chosen her, right?

Look, there is no way

that Lucas would
intentionally crash a plane.

[soft dramatic music]

The truth is everyone has
incentive to blame the pilot.

It's because he's dead and
he can't defend himself.

Alec, we've gotten
some new evidence.

Hey, Alec.

We've been going
through the pilot's

credit card and bank statements.

Are you familiar with
the Mastery Select?

I've read about them.

They teach classes on how
to be attractive to women.

I've seen better advice
on bathroom stalls.

Two weeks ago, Lucas signed
up for a daylong seminar.

One of the sessions was led by

a subset called the
Black Pill Group.

Basically incel for divorcées.

They're targeting
prominent women,

people who they see as
destroying the patriarchy.

Flight 118 was
carrying 34 members

of a women's global
leadership conference.

You think Lucas
crashed the plane

to kill prominent members of
a women's leadership group?

Mm-hmm.

This does not sound like the
guy whose home we visited.

He traveled a lot.

It's easy to live a double life.

Right before takeoff, he
deleted all of his emails.

More to the point, the
group's rallying cry is

"I took the black pill."

The NTSB recovered
the flight recorder.

[alarm blaring]
- Pull up. Release the trim.

Pull up.
- Whoa, what are you doing?

Hey, wait, what are you doing?

That's not protocol.
- I took the black pill.

That bitch...
- Lucas, no!

That's not protocol.
- I took the black pill.

That bitch...
- Lucas, no!

I never felt
threatened by Lucas.

He wasn't that type of person.

Maybe he changed or maybe
I never really knew him.

He was flying so much.

Our entire marriage
could've been a lie.

I flew with Lucas on
the leg before 118.

Pretty quiet, kept to himself.

Looking back, I guess he
was angry about the divorce.

I wish I'd been in
the cockpit yesterday.

You know, maybe I
could have stopped him.

This is just insane.

I have known Lucas
my whole life.

There's no way that
he was a member

of the Black Pill Group

or even, uh, what was
it, the Mastery Select?

I'm sorry. I'm sure
this is hard to hear.

That's probably why Lucas
never shared it with you.

You're wrong.

I'm with Rory.

I'm not convinced Lucas
committed mass murder.

He deleted his emails.

You heard his voice on
the flight recorder.

His therapist, his ex-wife,
his colleagues, his brother,

none of them reported a single
warning sign beforehand.

But looking back,

except for Rory,
they all realized...

That's retrospective framing.

Let's say you go out to dinner,

and it's amazing, the
best meal of your life.

Then someone tells you
they served cat food.

Now your experience is ruined

even though you thought it
was fantastic at the time.

Not if it was cat food.

I don't know what their
marriage was like,

but just because Lucas
chose his career over her

doesn't mean he
didn't still love her.

Some of these Mastery
guys, they're soccer dads.

They get radicalized. Jace
has been tracking them.

Yeah, well, no offense to Jace,

but I got some notes
on his techniques.

[clears throat]

What is it?

I don't want to make
a big thing of this

because it's very new.

You're seeing Jace.

[intriguing music]

♪

You're wrong about Lucas.

Alec.

Alec.

♪

- Hey, hey.
- Hey.

It took some phishing to hack

into the Mastery
Select's database.

But you did?

Oh, you know.

So much for their
mastery over women.

According to these
attendance-tracking idiots,

Lucas left after
the second session,

before the Black Pill
Group even spoke.

- Are those his emails?
- Mm.

I thought he
deleted his account.

Nah, he deleted his emails,
but not his account...

- Ah.
- Because it was filled

with spam from the
Mastery Select...

porn sites, sex
shops, more porn.

But if you look at when he
first signed up for them,

it was...

The day after he attended
the Mastery Select.

Mm-hmm, which led me to this.

Here on the Red Flag
Forum he posted,

"These guys are a bunch
of impotent losers."

And they retaliated by
doxing and spamming him?

Which is why he
deleted his emails.

I owe you big.

Mm-hmm. Sure do.

But just tell me why you
had me do all of this work

when you have the entire
FBI at your disposal.

They're onto a different theory.

I need to come with
answers, not questions.

Ooh.

You need to stay
clear of Marisa.

No.

Did things not go
well when you met up?

She started dating someone...

Jace.

I'm sorry, Alec.

Guess you were wrong though,

about the FBI
building and romance.

I was wrong. You were right.

Okay.

I misinterpreted her cues.

See?

I told you.

The cards predicted disaster...

plane crash, your love life...

Barnum effect.

Sure, yeah.

We see what we wanna see.
We hear what we wanna hear.

[intriguing music]

We do, don't we?

What?

You just reminded
me of an experiment.

I did?

- Thank you.
- [scoffs]

All right, I'm gonna play a
recording of people chanting,

"that is embarrassing"
four times.

After the fourth time,
write down what you hear.

[group chanting]
That is embarrassing.

That is embarrassing.
That is embarrassing.

That is embarrassing.

Interesting.

Almost everyone here heard
"that is embarrassing."

Okay, listen again,
and watch the screen.

And when I cue you,
write down what you hear.

[same audio clip playing]

[keyboards clacking]

[chuckles]
[indistinct chatter]

It's freaky, isn't it?

You heard the same
thing every single time.

Our eyes and ears take
in electrical signals

which our brains interpret
based on our expectations.

We don't see reality.

We see our reality.

Let's try this again
with another phrase.

[alarm blares]
- ATMOS failure.

[alarm blares] ATMOS failure.

Okay, results are loading.

Top two answers on the board.

Our survey says,

"at most sailor,"

"ATMOS failure."

Any idea who or what "ATMOS" is?

Yes.

I've been working on
my pilot's license,

and the plane I'm
training on has

an automated control
system called ATMOS.

I guess that's why
it was in my head.

Gold star, Brittany.

Now, if something
went wrong with ATMOS,

what would you do?

I would get on the comm

and tell air traffic
control, "ATMOS failure,"

and then try not to panic.

It's called an
auditory illusion.

When Alec didn't give
the students any context,

only about 20% of them heard
the words "black pill."

Almost half the class heard
something like "ATMOS."

You're referring to
the Automated Tracking

and Maneuvering
Operational System?

Right. So I primed
the group on ATMOS

and common pilot crash landing
terms like "prepare to ditch."

[alarm blares]
- ATMOS failure.

82% of the students then heard

"ATMOS failure.
Prepare to ditch."

But you just proved that we
can't be sure what he said.

Well, it's at least as plausible

as the pilot signing off with
a hate group's catchphrase.

Have there been any
issues with ATMOS?

No, we've never had one before.

ATMOS runs in every
plane we make.

If there was something
wrong with it,

that would mean that...

The black box records
every airplane function,

as well as every word.

That's how we know the
ATMOS performed flawlessly.

That is, until the
pilot deactivated it.

It does seem unlikely.

If I'm wrong, you
covered your bases.

If I'm right, there could be
hundreds of lives at risk.

[tense music]

Okay.

We don't want another
737 Max situation.

Thanks. Let us
know what you find?

♪

Emma.

Uh, I'm in a bit of a rush.

Anything I can help with?

Um, I've got to go. Sorry.

♪

So you can deliver it tonight?

Yeah, that'd be great.

Thanks.

- What's up?
- I was thinking,

now that the FBI
has the black box,

we could put the
pilot's commands

into a flight simulator.

If the plane was
operating properly,

then the sim flight
should match it.

If not, then maybe it can
tell us what happened.

That's actually a great idea.

Professor thought so too.

So I tracked down a simulator
at Jefferson Flight School,

and they're gonna
deliver it tonight.

- Industrious.
- Thank you.

We need a pilot though.

I can ask Rory.

He'll want to help clear
his brother's name.

If he's not too busy with
his bereavement sex and all.

It's a thing.

People are funny, huh?

ATMOS.

It's not impossible, but...

look, the NTSB said
I can't participate

in the investigation.

I am... "biased" was
the word they used.

We have the data
from the black box.

We've gotten access
to a flight simulator.

We just need a pilot to run
the different scenarios.

The airline already grounded me.

They said it's to give
me time to grieve.

But you know what this is about.

If I lose my job...

Flying is all I have left.

You knew your brother best.

[soft dramatic music]

If the situation was reversed...

♪

Jace, what are you doing here?

I was gonna ask
you the same thing.

Emma asked me to meet her.

She didn't feel comfortable
talking at the crash site.

She gave me this card
with her address.

- She say anything specific?
- No.

She seemed worried. Why?

Well, she had good reason.

They broke the window
to unlock the door.

Whoever did this was
clearly looking for

something specific.

They didn't take any of
the obvious valuables.

Well, where's Emma?

Her cell phone's off.

No one's seen her since
she left the crash site.

So either she had
some information

somebody wanted and
went into hiding or...

Or they got to her first.

[tense music]

♪

[tires squealing]

Owen.

Agent Clark, Agent Richards.

Sorry, I'm running a bit late.

If this is about 118, the NTSB
has all our most recent data.

Emma's missing.

Her place was ransacked.
Her cell's off.

We'd like to ask
you a few questions.

Yeah, of course.
Anything you need.

After we left the crash site,
we went back to the office.

She left before I did.

And what time was that?

I don't...

Look, I'm trying to be helpful.

I'm worried about her too.
- Hm.

So concerned that you're
taking a trip to Mexico.

To our factory in San Pedro.

Hollette is a global operation.

Emma was running
point on 118, not me.

Which is why the
FBI is so concerned

with her disappearance.

Tell me, can you
document your whereabouts

after you met with
her yesterday?

[chuckles] Come on.

[tense music]

Am I under arrest?

Oh, that can be arranged.

That approach
usually work for him?

It does.

I want a lawyer.

Mm-hmm. Not this time.

What would you suggest?

All right, we've
checked Hollette.

We've checked her family,
associates, social media.

If she ran, we would've
located her by now.

I don't think we find her alive.

Without a body, we don't
have much to hold him on.

Yet. We've got
24 hours to dig.

During your interview, all
of his body language...

eyebrows raised,
head slightly tilted,

open posture... suggests
that he's concerned

about Emma and
wants to cooperate,

but he's spooked.

He may not have killed her,

but he knows a lot
more than he's saying.

Let me talk to him.

No one can question him once
he's asked for an attorney.

I can if we cut him loose.

Wait, Alec, you
can't be serious.

I am if it's the only
way I can speak with him.

He's a flight risk.

We literally caught him
on his way to Mexico.

I can find out what he's hiding.

Cut him loose and
give me a shot at him.

♪

This is the time when we need
to let Alec do his thing.

Thank you.

[clears throat]

♪

Don't screw this up,

or we could lose our
only suspect for good.

♪

[door closes]

Ready?

Sort of.

It's weird.

I'm about to retrace my
brother's last flight path.

To be honest, I'm
afraid of flying.

Now, that is a tragedy.

To me, flying is... freedom.

Okay, well...

maybe if you figure
out what went wrong,

we'll both feel that way.

[soft dramatic music]

Rizwan?
- Yeah?

How you doing up there?

[grunts] We're all set.

♪

We're gonna read from the
black box transcript, right?

Yep.

And... we're good.

[engines powering up]

Throttle set.

Speed alive?

Check.

80 knots.

Check.

Rotate.

[machinery creaks]

Positive rate.
- Gear up.

Gear up.

Autopilot.

After-takeoff checklist.

[alarm beeping] Wind shear.

Unstable.

Elevator stuck.

Release the trim.

What are you doing?

Repeat. That's not protocol.

ATMOS failure.

Prepare to ditch.
- Pull up.

- Lucas, no.
- Terrain, terrain.

Pull up. Pull up.

[alarm blares]

[soft dramatic music]

You okay?

Do you have any idea why

he would've veered
toward the river?

I don't know.

We hit a vertical wind shear.
- That's when we lost altitude.

Triggering ATMOS, but
my brother shut it off.

Then pitched the nose down again

before leveling off
just over the bridge.

We'll run it again.

Okay.

This time, I'm gonna
follow protocol.

- Rizwan?
- Restarting.

[engines powering up]

Throttle set.

Terrain, terrain.

Pull up. Pull up.
[alarm blares]

Restarting.

Cross control 0500,
ATMOS activated.

The plane wouldn't have crashed.

Let's run it again. I've
got a few more ideas.

Rizwan?

Speed alive.

Set.

80 knots.

[plane whooshing loudly]

[unsettling music]

[sirens wailing]

[alarms beeping distantly]

♪

Ah! [alarm blares]

[panting]

[door closes]

Sorry about that.

I, uh, got a little too into it.

Just, um, needed a
minute, that's all.

Okay.

I didn't realize the laptop
would slam shut so loud.

Is Rory weirded out?

I mean, it wasn't that
big of a deal, right?

No.

Okay.

You know, it doesn't
have to be me, but...

I think that you
should talk to someone.

Listen, I know that I can
be competitive sometimes,

but that is not what
I'm doing now, okay?

I got into this field to
help people. I'm just...

I'm just trying to help you.
- Yeah.

I don't want anyone to think

there's something wrong with me.

Rizwan, you witnessed
a plane crash.

That's the thing, I just saw it.

I wasn't in it, okay?

There were people really
hurt, people who died.

Those are the real victims.

But you were affected by it.

How could you not be?

I thought I could just work
through it like the professor.

Maybe that's who
you should talk to.

No, I... I don't want
him to know about this.

And you're not gonna
say anything, right?

Your boss is the
world's leading expert

in human behavior.

You don't think he's
already noticed?

I...

Hey. Um, sorry to interrupt.

I think I found something.

[somber music]

♪

Hey.

So, let me guess,

Hollette told you
to take the day off.

I was supposed to
be in Mexico today,

reviewing a new factory line.
- Mm.

But the PR team wasn't
sure about the optics

of sending you
out of the country

after sitting with the FBI.

What do you want?

I want to help.

I was brought in because I
know things about people.

[grunts softly]

The FBI, companies
like Hollette,

I tell them why people
do inexplicable things.

The attorney you called,

he was counsel for
Hollette, right?

Sure.

I've worked there for 22 years.

Mm-hmm, you're loyal
to them, no doubt.

But are they loyal to you?

When that attorney looks
at corporate interest,

is he protecting
Hollette's or yours?

You don't know Hollette.

They're not like
other companies.

Though, things have changed

since the acquisition,
haven't they?

New management, new
investors who care more about

the bottom line than
the quality of your work

or safety.

All that time you put into
mentoring employees like Emma.

You sponsored a
membership for her

to Hillvale Golf Club.

I see where this is headed...

the Barnum effect.

Now that Alec has established

he knows something
that he shouldn't,

he's gonna take a few shots.

Before Emma went missing,

she told me about
the other incident.

She did?

Yes, she did.

Pull up any Hollette mishaps
in the last six months.

It was a firmware update.

We found it quickly.

The engineer swore
that it would take

less than a week to patch.

Arizona, three weeks ago,

a cargo plane crash landed
after takeoff. No deaths.

NTSB finding: pilot error.

Grounding the planes would
have cost hundreds of millions.

And then the
impossible happened.

I was prepared to
ground that fleet.

But when Dale came to us...
- Dale?

From the NTSB?

He said he wouldn't
report the problem

if we paid him off and fixed it.

Emma didn't know
about that part.

[tense music]

♪

Hey, Phoebe.

Is Rory still there?

Uh, he just left.

He found some
irregularities in the sim,

wanted to talk to
someone at the NTSB.

- Dale?
- I think so?

I think they're meeting
at Gravely Point. Why?

Marisa, get a team.

I got a feeling Rory's
about to go missing too.

[dramatic music]

I ran the sim without
the software update.

It turns out there was
a calibration error

following wind shear.

The plane has time to compensate

at high altitude,
but during takeoff,

ATMOS was forcing the
nose into the ground.

That's why Lucas
switched to manual.

He didn't have time
to explain any of this

'cause he only had seconds
to steer toward the river

to attempt a water landing.

Who else knows about this?

Nobody. I wanted to
come to you first.

[tense music]

I'm glad you did.

Let's run it on one of my sims.

Alec... FaceTime.

Look, don't answer it.

We'll catch everyone
up afterwards.

- Alec.
- Are you with Dale?

Yeah. Uh, he's right here.

Are you still at Gravely Point?

We're just about to leave.

Stay there.

Dale, do you hear the sirens?

[sirens blaring]
That's the FBI.

You may feel a rush
of cortisol right now.

That's the fight or flight
response. It will pass.

We know that you didn't
mean for anyone to get hurt.

What's going on?

Hollette Aviation assured you

that they could
fix the firmware.

That wasn't your fault.

[sirens blaring]

[breathing heavily]

You killed my brother!

Easy.

It's okay.
- It's okay, man.

It's okay, Rory. We got him.

They're all gonna pay...

Hollette, everybody.

We got him.

♪

We found Emma.

She saw someone
break into her house

and was hiding
out at a friend's.

- How is she?
- She's gonna cooperate.

She wanted to come in
right after the crash.

But Owen was her boss, and
she was following orders.

Obedience is strongly
motivated by authority.

And Dale was the
higher authority.

He put this whole
scheme in motion.

Quis custodiet ipsos custodes.

Who's watching the watchman?

- Thank you, Professor.
- [chuckles]

I'm glad I called
you in on this one.

I'm glad I was able to help.

Look, about Jace and me...

No.

I'm glad you told
me. [phone ringing]

But really, it's
none of my business.

Excuse me.

Hmm.

Hey.

You up for grabbing a bite?

I feel bad.

You've got so many more
important places to be.

- No, I don't.
- I mean, I shouldn't need to

take up your time
with my problems.

Look, don't worry about it.

Let me ask you this.

Are you familiar
with the shadow self?

Of course, yeah. I did my
senior thesis on Jung, so.

Okay, so you know that sometimes

the feelings we try
the most to hide

fight the hardest to get out.

I don't... I don't
want to have PTSD.

You don't.

- I don't?
- No.

What you're feeling
is completely normal.

All you need to do is
allow yourself to feel it.

Okay.

I... I thought I could just

channel my energy
into my work, like...

- Hmm, like me?
- Yeah.

- [laughs]
- Yes.

That wasn't my initial reaction.

I didn't have this
work for years.

Right.

First, I needed to learn to

remember the explosion
without reliving it.

How'd you do that?

Reframing.

I needed to see my
experience as a chance to

better understand the
decisions people make

and how we can all
make better ones.

Hmm.

Try it where you sit.

Okay.

Uh, I guess this led to a chance

for me to help expose
an NTSB coverup.

There you go.

This work can be
surprising, stimulating,

profoundly fulfilling, right?

But... all-consuming.
- Mm.

So if you bury yourself in it,

there's a cost.

[sighs]

Breaking news out
of Washington, DC.

Six senior executives
have been arrested

at Hollette Aviation.

Evidence shows that a
bug in a firmware update

caused the guidance
system to malfunction.

The pilot, Lucas Taylor,
attempted to override

the automated controls.

Simulations have shown that
had the aircraft responded

to actions in the cockpit,

he would have safely
emergency landed the plane.

Still, in the face of disaster,

his extraordinary bravery

saved more than half
of the passengers.

Tonight's vigil is a tribute

to the courage of all
those aboard Flight 118.

♪ I know there's gonna
be some brighter days ♪

♪ Yes, I do

♪ I swear that love will
find you in your pain ♪

♪ I feel it in me like the
beating of life in my veins ♪

♪ I know there's gonna
be some brighter days ♪

♪ I know there's gonna
be some brighter days ♪

♪ I know there's gonna
be some brighter days ♪

♪ Oh, I swear that love
will find you in your pain ♪

♪ I feel it in me like the
beating of life in my veins ♪

I just wanna honor my brother.

Look around. You have.

♪ I know there's gonna
be some brighter days ♪

♪

[intricate piano music]

♪