All language subtitles for Kitchen.Nightmares.US.S08E05.1080p.HEVC.x265.MeGusta

- I'm here in little haiti
in brooklyn, new york.

It's one of the most
colorful and vibrant

Districts in the city.

And right in the heart
of it lies the juicy box,

A family-run juice bar
and haitian restaurant

Started by local businessman
jacques sylvestre.

- I opened several
box businesses.

What we comprise
is the box empire.

We have the waffle box,
we have the smoke box,

And we have the juicy box.

- Chicken tenders.

- Tacos?
Are they coming out now or no?

- Yes, should be
bringing those out.

Juicy box serves food
that's native to our island,

And that just opens up
for the community

To know more about
haitian culture firsthand.

- In 2019, jacques gave
the keys to his son q

And brought in
his daughter zappy

To provide a helping hand
to the front of house.

- Hi, how you doing?

You guys can sit at the bar.

- When we started
the juicy box,

I worked really hard,
seven days a week,

Nonstop until it was
a point where I knew

More than anybody else did.

So I took the reins
of leadership.

[laughs]

- When q took over juicy box,

He was only 21 years old.

And then, I guess, everything
started going downhill.

- How's everything over here?

- Uh-huh.
- It was just a disaster.

- Hey, ladies,
how y'all doing tonight?

- It's 24-7
happy hour over here.

Cheers.
- Cheers!

- Q kind of enjoys the bar
and club life, the party life.

He engaged more in that life.

He gained, like, friends,
and his loyalty

Started to serve them
versus the business.

- Oh, man.

- Q let his social life

Merge with the business life.

That don't work.

- Let's get some shots going,

'cause I need a shot right now.

- Shot o'clock!
Shot o'clock!

- Q had a little problem
keeping up

With payroll,
customer service,

Keeping up with the bills.

Q is always having to go back
and forth to the supermarket

'cause they have
things that run out.

Being on top of all the
logistics in the restaurant,

It requires a lot
of focus, you know?

We're losing a lot of money.

We're losing
a lot of customers.

And the business
is going down, down, down.

- We have a feather
on the wings.

Maybe if you buy
the proper wings,

Maybe we won't have feathers.

When q tells
someone to do a task,

I don't think anybody
takes him seriously.

- You're the leader here.
- All right.

- You're supposed to
be leading everybody.

- So tighten up.

- No, you tighten up!
Not me.

You tighten up.

- How about both of
y'all tighten up?

- Who asked you?

- Damn!

Q's management style
needs to be improved.

It's just a bunch of chaos.

- Today I've had it.

There's no organization.

They think they have
their attitude.

Everybody's big boss
in here, right?

I'ma show them
who's the big boss.

- We have put in at least
$1 million of our money

Into keeping juicy box afloat.

- We need to get it
together right now.

We can't lose this place
because of poor management.

What's at stake here is
the legacy that we built.

- For it not to be able
to carry on that legacy,

It's devastating.

- All right, I'm gonna go
check on that, all right?

- You've been saying that.

- Oh, and my smoothie too,
please?

- Smoothie?
What'd you order?

- I don't even
remember anymore.

- Wow.

- This business
is the foundation

Of all the other things
that we're doing.

So if we lose this business,
I mean, the empire

Starts to--it's over.

I want q to run this
place like a true boss

And I want gordon ramsay,
the real--

The boss of the bosses,

To come here and show him
how it's done.

- Let's just go.
I'm--I'm done waiting.

[dramatic music]

- This place is a death trap.

If I can't help you,
you can't help yourself.

Rot has set in.

Smell it!

Shut it down!

I'm in the heart of brooklyn
in the neighborhood

Known as little haiti.

Now, if you want to be
successful in this area,

Trust me, you need
to be authentic.

I'm about to step
into the juicy box,

And I'm hoping
this place really

Does deliver that
fresh island feel,

Because I love
a juice in the morning.

[door rattles]
[music winds down]

It's 10:00 a.M.,
and they're not open.

Ok, let's go for a walk
round the neighborhood.

Time is money,
so not taking advantage

Of brooklyn's
morning footfall is madness.

- Hello.
How y'all doing today?

- When I'm back from
my walk, it's 2:00 p.M.

Fingers crossed.

Yes, finally.

- He's here.
[laughs nervously]

- I learned from
gordon ramsay, actually.

As a kid, I used to
watch all his videos.

So that just inspires me.
I'm super ready.

- Ok, well, what is this place?

It's a bit of a hodgepodge.

Definitely not
a tropical haitian feel,

But it is
a haitian restaurant,

So I'm expecting plenty
of fresh, vibrant flavors.

- Hi.
- Hello.

- Welcome to juicy box.
- How are you?

- Good. How you doing?
- And first name?

- Zapara.
- Zapara.

- And you want
anything to drink?

- Juicy box, let's--
what's the most popular

Fresh juice you've got?

- Do you want, like,
a fruity drink,

Or, like, you want, like,
a green type of drink?

- Green.
- All right. Got you.

- Thank you.

- You know how to
work this thing?

- Juice?
- He wants a juice.

- Juicer's been broken
for, like, eight months.

- We don't have juice.
We have smoothies.

- So far, 10 minutes in, zero.

- ♪ yeah, yeah, mm ♪

♪ smoothie time ♪

♪ smoothie time ♪

- Sorry I took so long.

- Is that a juice or smoothie?

- It's a juice.

- But that looks like
it's been blended.

- Yeah, I blended it.

- Right, so you
don't blend juices.

- The problem with
that is, right now,

The blender--the juicer
is kind of, like, broken.

- It's called the juicy box.

- Yeah.

All right,
we'll call it a smoothie.

- Shall we order?
- Yeah.

- Just in case it takes as
long as the smoothie juice.

- Oh, before you order...

We don't have
any tasso turkey.

- Turkey, right.

- We don't have any snapper.

- We're out of red snapper?
- Yes.

- That's a shame.

- And we don't
have any sliders.

- So what do you have?

- Everything else.
- Gotcha.

I was so looking forward
to that snapper,

Especially haitian style.

So let's do some juicy
chicken wings,

Some jerk chicken tacos
as well.

Let's go for the haitian rice
with the grilled salmon.

Thank you.
- You're welcome.

- Bloody hell.

- All right.
- Zap, we have snapper now.

- We do?
Oh, he's gonna be so happy!

Ok, listen,
this the man order--

10 lemon pepper wings,
jerk chicken tacos.

His entrée is snapper.

Hey.
- Mm?

- So great news,
we have snapper now.

Yeah!
- Thank you. I'll take that.

- Yeah, I gotcha.
- Thanks, love.

The snapper has arrived.

- The food is ready.

Take it out, please.
Thank you.

Appreciate it.

- Hey, so I got the tacos.

- Yes, great.

- Wow, 30 minutes in,
and all I've got

Is a glass of water
and a weird smoothie.

- Yo, what happened to the--

I had a chicken with tacos
and mac and cheese.

- [bleep].

- You took it to the
wrong table, didn't you?

- Any chance of maybe
some wings or something?

- Yeah, let me
check on your food.

- Thanks, zappy.

- What's up on
gordon's tacos?

- I made a mistake.

I gave somebody
the wrong food.

I did the wrong thing.

The jerk chicken taco,
I took it.

I didn't know what
table it's for this.

- This is gordon's food!

- Q's leadership sucks.

We don't have control
of what's going on

Between the floor
and the kitchen.

- His lemon pepper wings
are ready.

Let's get that to him
'cause that's what he want,

At least some wings.

- Thanks.

Ok.

Oh, [bleep].

- [laughs]

- Ok.

These just taste like it's
a sort of store-bought wing.

Nothing exciting here.

Wow.

Not very haitian.

- Yo, what's going on, y'all?

Like, we've been having
orders sitting around.

Like, no one's communicating
with each other.

- Maurjean, why you don't
stop what you doing?

- I am clearing the
[bleep] sink, dawg.

I'ma need you to chill
and do your work.

- But I asked you
to take out food.

- I heard you, but you see
I'm preoccupied right now.

- But that's not
important, though.

- I need this out of here.

All right, I'm taking
this out, all right?

- Take that [bleep] out!

- Right.

Need some help?

- Is there a problem
with the food?

- I haven't [bleep]
eaten anything.

That's the biggest problem.

Are they ready, the tacos?
- Yes, they are.

- I'll take them.
They're appetizers, right?

- Yes.
- Thank you.

Ok, the tacos are back.

- Bro!

- [laughs]

- Yo, we messed up on that one.

- I think everyone's
under pressure right now.

Everyone needs a shot.

[laughs] I know I need one.

[laughs]

- Bloody hell.

Think of a taco,
it should be vibrant, fresh.

It's certainly lacking
that haitian flair.

Tortilla's ice cold.
Chicken is dry.

- Cheers.
- To the box.

- To the juicy box.

- [bleep].

Honestly, it just feels
and tastes like the kids

Have been left home alone.

Salmon.

Yeah, salmon just tastes dry.

What a mess.

- Here's the snapper.
- Thank you.

And do you have any,
like, stainless steel

Knife and forks?

- No, sir.
- When you've got things like

Protein, steak on the menu,

You want to sort of
start slicing,

What do the customers say?

- We just give them plastic and
we hope for the best, honestly.

- Gotcha.

Quite the philosophy.

Well, the snapper's actually--

That actually tastes quite
fresh from the snapper.

Seasoned nicely.

- Yeah, I wanted
to let you know

How we season all the food.

It's a special seasoning
called the papi sauce.

- What does it consist of?

- Special peppers that come
from haiti and the caribbean.

- Yeah?
I love that.

And who's papi?
- Papi's my grandfather.

- Yeah.

I'm more concerned about
the pace of this restaurant.

Juice machine's
not working either,

So we couldn't even
get a fresh juice.

- It hasn't been working
for over a year now.

- So maybe we should
change the name.

- Change the name?

- Well, we can't call it
juicy box

'cause there's no
[bleep] juice, is there?

- No, there's not, sir.

- Juice, you take first
thing in the morning.

I came here first
thing in the morning.

- Yes?

- This place was
like a ghost town.

Do you have another
job in the morning?

Are you hitting the gym?

Where are you from sort of
8:00 till midday?

- I'm at home recharging.

Like, you know, I take
a shot in the morning.

- You need a drink
in the morning?

- Why not?

- Q, we've got work
to do, young man,

'cause we're in [bleep].

- [sighs]
ok, I'll be ready.

Well, I was thinking,
when I met gordon,

He would like me
'cause I have good energy.

But he seen my skills
and he disliked it.

Makes me feel terrible.

- Why don't you do your job?

- Why don't you do your job?
Are you making it?

- What the hell was that?

- You making the drink?

- It's a free-for-all.

Businesses need figureheads

With hunger, passion,
determination, drive.

And this restaurant
is void of all of that.

Hey, jacques.
How are you, bud?

I need to talk to
q's dad to figure out

How they got to this point.

Take me back to the beginning.

I mean, this place started out
as an exciting proposition,

Right, a dream...
- Right. Yes.

- For the family.
- Right, right.

It started out great,

First two years,
we was selling juice.

Customer base was strong.

It was a success.

- How was it working
in the beginning?

Was it working well?

- It was working very well.

- Q. Q took it upon himself.

I trusted him.

That's why I handed
it over to him.

- How much has
his attitude changed

Than it was two years ago
when he took the reins?

- Well, well, two years ago,
I mean, he was really,

You know, gung ho.

He was ambitious.

Now he's a little
bit settled back.

- ♪ mama, I need a mango ♪

- He's not going to
the gym as he used to.

Now we open at 2:00.

We used to open at 7:00 a.M.

That messes up everything.

When I was running juicy box,
we were open at 7:00 a.M.

'cause I knew those customers
coming out the gym,

They needed to have those
juices and smoothies.

So we lost that
whole 7:00 a.M. Crowd.

We lost thousands
and thousands of dollars

Because my son q doesn't
want to get up on time.

- Why has he fallen out
with the principles

Of running this place?
What's happened?

- I think he's
getting distracted.

He wants to hang out
and party, you know?

Then zappy started
helping him with the stuff.

She be partying with him.

She gets caught up with the
drinking and the partying.

And it is a mess.

This is the family
business, you know?

So it's a reflection on us.

- I'm in shock, honestly.

It's a free-for-all.

- Banana, banana,
banana, banana!

- I doubt they've even
got the qualifications

To run their own life,
let alone the juicy box.

- It's not going right
right now.

Like, to keep this place open,
just to pay the bills,

I have to go in my pocket.
- Wow.

- Every month, it's something.

If it's not the electric,
it's something that's

Pulling the business down.

It hurts that we're losing
money, because, you know,

We put so much effort
to this, you know?

And I have other businesses.

And things have
fallen behind here.

We can't go another 60 days
like this, you know?

- It sounds like
the clock's ticking.

- Yeah. Yeah.
- He's got 60 days,

And he needs to
deliver in 60 days.

- Yeah, it's over.

- Tough question here,
but have you ever

Considered replacing q
as the owner of this place

To get some form
of return on your investment?

- Yes.

I need proper management.

I gave it my best
shot with him.

[dramatic music]

- I'm at the juicy box
in brooklyn, new york.

Yesterday I saw firsthand
how owner and manager q

Has completely mismanaged

This once-popular
haitian restaurant.

I now need to talk
with zappy, q's sister.

She's supposed to
be q's helping hand,

But it seems like
she's causing more issues

Than she's solving.

Zappy.
- Yeah?

- How are you feeling?
- I feel good.

- You feel good?
- Yes. How are you?

- I'm pissed off.
- I know.

- I'm upset for your
father right now.

Your dad's a hardworking man.

He's busted his ass off
to get what he's had.

He comes in here, and it's
all sort of fun and games.

What about your role?

How do you define your role?

- I'm just a helping hand.

I may help out here and there,

But that's pretty much
who I am, what I do.

Most of the time,
I'm hanging out here.

Sometimes I'm working.
Sometimes I'm not.

I'm the vibe.
I keep the juice flowing.

I drink.
I party.

- Are you enjoying the partying
more than you are working?

- Yeah.

I've gotten
comfortable with it.

- I don't want to see
any of that [bleep]

Whilst we're working.

I can't wave a magic wand.

On top of that,
your father's hurting.

There's a lot of money at stake
and we need to start turning

This place into a profit.
- Yeah.

- Are you with me?
Are you in, or you're out?

- Yes, I'm standing
10 toes with you.

- I need that voice.

And above all that,
it's about actions, ok?

If this place wasn't
owned by your father,

You would've been out
of a job two years ago.

- Yeah.
- You know that.

- Yeah. [sighs]

Oh, god.

- Zappy says she's on board
to change her behavior,

But she's not
the one in charge.

That responsibility
falls on q.

I need to see if he actually

Has what it takes
to be a restaurateur

Or if I have to tell
his dad it's time

To cut his losses
so he doesn't take

The other businesses down.

Young man, where in
the hell do we start?

Seriously.

First of all,
I didn't have a dad

That took care of me
the way your father's

Taking care of you.

That's a big plus for you.

You may be young,
but you're not [bleep] dumb.

Be honest with me.

Do you really want this, or do
you want to [bleep] around?

- I want to run the restaurant.

I want to take this
place to a new height

It's never been before.

But if I want to run this
restaurant successfully,

It can't just be me.

I have to have
a solid team behind me.

- So you're saying the team
behind you is not solid.

- Not all the way.

My sister didn't know
where things were at.

Maurjean was running
all over the place.

Stef is the head chef, but
the kitchen was lacking items.

It's weighing me down.

- The buck stops with you.
- Yeah.

- You have to set the example.
- Yeah.

- The relationship
with your little sister,

How hard is that?

- Oh, man, it's a battle.

She has a hard head,
but she's headstrong.

So, you know,
I tell her things like,

We have to work this way.

We have to do this.

- I appreciate that,
but you're also partying

With her in the same building.

- Right.

- So it's like,
do as I say, not as I do,

Where she's gonna absolutely
ignore you,

'cause why should she
do what you say

When you're not doing it
yourself?

- Mm.

- You have to set
the boundaries.

This place opened
at the beginning

At 7:00 a.M. In the morning.

- Correct.

- We're now open at 2:00,
and all of a sudden,

We're not even enjoying
any early-morning customers.

And starting your day
with a shot.

This place is a business, ok?

It's not a party house.

- [sighs] jeez.

- And the sad news is, and
he hasn't told you this yet...

- Yes?

- But you've got 60 days.

- Mm-hmm.

- Do you know that?

- I didn't.

- 60 days, otherwise that
door is gonna be shut

And the "for sale" sign
is gonna go.

- Jeez.
- Yeah, jeez.

So the heat's on.

How long do you
think dad was gonna

Keep on propping this place up
with money for q's dream?

That guy is not gonna
be taken down by you.

Now, tonight I want to
see this place function.

I want to see the back.
I want to see the front.

So the heat's on.

Understood?

[rock music]

- It's a new day
at the juicy box

In brooklyn, new york.

- Hello.
Good afternoon.

- And they're just 60 days
from being shut down.

Hello.

If I'm going to
turn things around,

I need to get
into the kitchen...

- There you go.

- And see what systems
they have in place.

I want to see how this
business runs tonight, yeah,

And start finding out
where the cracks are.

Just do as normal,
but push it a little bit.

- Yes, sir.
Yes, sir.

- I'm pumped for tonight.

Gordon told me I need
to lead my team better,

But I know that I can run
a great dinner service

And they can put
their trust into me.

Feeling great!

[dramatic music]

- I have five jerk wings,
five sweet chili,

Mac krack,
and honey rasta pasta.

I'm gonna put this here
because I kind of--

- Yeah, this hard one too.

- No, this kind of
needs to get out now.

- Stef, what's the system
when an order comes on?

Do you call it out?

Where's the
appetizers come from?

Q, when an order
comes on like that,

How do we know what's app,
what's entrées?

- There's really no
knowing, honestly.

- No, stef, don't you take
a ticket

Unless they organize
that for you.

This is your domain,
my man, your domain.

- Hey, I have some
sweet chili wings here.

- Thank you.

- Salmon and black rice.

- Thank you.
- No problem.

- Gents, madam, how are we?

Sir, we good?

- We didn't even get
our appetizer first.

- Yeah, well, my apologies.

Q, 30 seconds, please.

So this table's been
sat here for 20 minutes.

The lady hasn't even
had her appetizers,

And the entrée comes out.

- I understand.
I'ma take care of that.

- Let's go.
- Excuse me, excuse me.

Coming through.

So the entrées came out
before the appetizer.

- We put out this--

Oh, ok, I see what
you're talking about.

I had some tickets here.

I didn't know
if they were entrées

Or if they were appetizers.

- [bleep] me.

- Hi.

- Did not come with
grilled chicken.

So I'll fix that for you.

- What's wrong with that?

- They said that it didn't come
with the grilled chicken.

- It didn't say chicken on it.
It just said rasta pasta.

That's all it said.

- Where's the ticket?

- Yeah, I didn't
put it on there.

- She didn't put it on there.
[bleep].

- I only put honey rasta pasta.

- Oh, guys.
- I apologize.

- [bleep]. Oh, come on, guys.

Man, there are no systems
in here whatsoever.

No systems.

There's no station.
There's no organization.

Pan's on fire.

Really bad.

This restaurant
has zero systems

Anywhere, let me tell you.

They can't even take
an order properly.

They're not even separating
the appetizers

From the entrées.

And right now, stef's
just getting sandbagged.

But everybody's
coming in, meddling.

It's like a one-man band
gone absolutely wrong.

[ice rattling]

Show me that.
Just show me that.

Where's that been?

- That's gone.
We can't use that.

And whereabouts downstairs
has that been?

- In the walk-in fridge?

Why is it so warm?

- It doesn't work?
How long's it not worked for?

- It's never worked
for six months?

[bleep].

Ah.

[bleep].

It's like a [bleep]
sauna in here.

"lord of the flies."

The smell!

[bleep].

Ok, well, the plantain
are ripe, that's for sure.

[bleep].
What a mess.

[bleep]. Ah.

The [bleep] is that?

That is a pepper.

It's so hot in that fridge that
it's actually roasted inside.

It's disgusting.

[flies buzzing]
[bleep] flies everywhere.

Dirty [bleep].

Back in 2016,
that was a [bleep] onion.

I mean, [bleep] me.

Look at these.

How dirty.

Q.

Q!
- Yo.

- Stef!

- Yes, chef?
- Come down here.

When was the last time
you went in the fridge?

- Today.
- Today?

- Yes, sir.
- And you?

- Today.

- The average fridge runs
around 38, 40 degrees.

[flies buzzing]

It's running at 73.

Any idea how long produce
needs to be in that fridge

Before it turns like [bleep]?

- Yeah, that's
due to the fridge

I should have been
fixing a long time ago.

- Q, we haven't
got money to burn.

We can't even pay the
[bleep] electricity bill,

And now we're running a--

A walk-in that is running
like a [bleep] sauna.

74 degrees fahrenheit.

Every time you put product
in there, it's [bleep].

Every time.

- Oh, man.

- [bleep] me. 74 degrees.

74 degrees.

It's disgusting.

[dramatic music]

- At the juicy box
in brooklyn,

I found a restaurant
with no systems

And no standards
in place.

- You should see
the fridge downstairs.

Did you take a look?

Our inventory sucks [bleep].

Downstairs is [bleep] up.

- I think it's time for
a reality check with q,

Zappy, and all the staff.

Right, I'm lost for words.

I thought I was coming in
to fix systems,

Implement new standards.

But there was no systems to
fix and no standards to reach.

Honestly, right now,
this is an emergency.

A walk-in that doesn't work.

The [bleep] juice
doesn't even work.

The machine's broken.

This is way further gone than
I thought it was gonna be.

It's not a viable business.
We should not be open.

This is [bleep] serious.

And all I see is just
a bunch of jokers.

Q, you need to run this
place as a business.

We can't party in here.

- Obviously, there's nothing
in place tonight, which

Resulted in a choppy service.

- It's not just tonight.

This [bleep]'s been going on

Way longer than just tonight.

- Everything's not perfect,
but, like,

It is what it is, though.

I'ma keep it rolling.

- Are you taking this serious?

Is it what you want to do?

- Yes.
- You do?

- Yes.

- Can you guys go in the
kitchen and just leave me.

Zappy, q, stay here, please.

Guys, can you put
those down, please,

And just give me five
[bleep] minutes on my own,

Please, with these two?

- This is crazy.

- Right.

You two, I am [bleep] off.

I am so [bleep] off,
you have no idea.

- We need to--
- this is a joke!

- Yeah, it's a joke.
It's a joke.

- An absolute [bleep] joke, and
you two should be embarrassed.

- I am.

- This place is going [bleep],

And your parents
have given you everything.

And we're just playing at it.

Come on, man!

- I feel like every single
day, you know,

I try to put my all
into this place.

I do!

I wake up, I think
about juicy box.

I go to sleep, I think
about juicy box.

I don't even have
a personal life.

I come here every day,
every night.

I'm here from when
we're opening--

- But you're using this place
as your personal hangout.

There needs to be
a difference, q.

You can't party in here
and expect

To run a [bleep]
successful business.

It doesn't work!

If I walked into any
of my restaurants

And saw my staff
taking shots,

They'd be looking for a [bleep]
new job there and then.

I'm not [bleep] around.

- No more partying.

No more drinking.

- [sighs]
jeez.

- The only person that I'm
concerned about right now

Is your dad.

- Look, I really
feel for my brother

And my dad and everything.

I see how hard my dad works.

And I really just want
my brother to understand

That this is all we've got.

I could be in school.

I could be focusing on other
stuff, but I'm here for him.

Like, I really
want this to grow.

- Zappy, we're out of control.

I'm ready to open
my playbook to you,

But I'm just not
convinced you deserve it.

I think it's gonna
be wasted.

- I've been here every day
for five years straight.

Maybe if I--if I focused
my time differently,

Maybe I could delegate
different tasks.

- There you go.

There's a big difference
between putting time in

And making the time work.

I know how much discipline
you've shown before.

I do not want to
see that squandered.

But what I do need
is that same mindset,

That mind frame,
that hunger, that discipline

Running this business.

- It's gonna work,
and I'll make it work.

I don't know what I'ma do
if the restaurant closes.

This is my only
chance right here.

- You need to listen.

You need to start showing
some accountability.

You've got to stand up
on your own two feet now.

And I will stand by
your side,

But I'm not gonna carry you.

Is that clear?

- Yes.

I'm mad.

Like, this is years
of mistakes,

And at the end of the day,
this is my fault.

I don't want to become
a failure, never.

- Early hours of tomorrow
morning, we go to work.

Understood?

- When the juicy box
used to open at 7:00 a.M.,

It thrived as a juice bar
and restaurant.

Let's go.
Straight ahead.

It's clear q once had
the early-bird passion

For success.

So I need to get
him back on track,

And the best way to do
that is to kick-start

His day with a top-of-the-day
workout session.

A healthy body equates
to a healthy mind.

- Right.

- I hope this reignites
his discipline

And motivates him
to start early,

An important step
to bringing back customers

And making the restaurant
successful again.

When was the last time
you saw 5:30 in the morning?

- This is the first time.

Won't be the last!

- Exactly, because
the juicy box is gonna open

At 7:00 a.M. From now on.

- I'm with you.
- A new beginning!

- Yeah!
Let's go!

[grunts]
- 1.

2.

20 seconds gone.
- [moans]

- 10 seconds.
Come on, big boy!

- I haven't worked out
in about six months.

Gordon was high-energy.

I didn't expect gordon,
who could be my grandfather,

To be working harder than me.

- Up, down.

Go back up.

Come--come on!

Up!

Come on.

- I feel like this is
as real as it gets.

I know what's at stake.

This is more than
just one workout.

This is me putting
my life on the line

Not only to making
this business succeed

But making sure I help
my family succeed as well.

- This business is
a new beginning,

And I want a new q
with a healthy mind.

- Yes, sir.

[dramatic music]

- Back at the restaurant,

Stef and the kitchen staff

Have been cleaning all night
and learning new recipes.

My team has been working hard
to set up the juicy box

For a successful relaunch.

- [squeals]

- Come in!
- Oh, my god.

- Please.
- Oh, ho, ho.

That's crazy.

- Gone are the dark walls

In favor of an inviting,
vibrant caribbean feel.

- Oh!

[chuckles]

- The tired old bar
has been transformed

With dazzling new services,
fresh fruit on display,

And, most importantly,
a juicer that works.

- Wow!

- Can I get you
a fresh pineapple juice?

Something I never got
when I first arrived.

- Thank you.
- Mm.

- It's delicious.

It is amazing!

This is fire!

Like, yo, it's so vibrant.

I never imagined juicy box
looking like this.

That is fire.

- Welcome to your new home.

- We love it!
The box!

- Oh, my god.

- Jacques, are you
getting emotional?

- Yeah, yeah, a little bit.
[laughs]

- Right, take a seat.

Your new juice bar.

- Crazy!
- Oh, wow.

- We have a juicer
that is working.

- Oh, my gosh.

- Oh, by the way,
your walk-in fridge

Is now running at 32 degrees.

[cheers and applause]

Right.
Let's look at the menu, ok?

Fresh, vibrant,
and quick to execute.

Let's start off here
with these little

Delicious saltfish fritters,
a classic.

Next to that, we got the
beautiful juicy box wings,

Beautifully marinated.

The griot, yes, that
beautiful braised spiced pork.

But guess what.

We're not gonna be opening
plastic knife and forks

'cause I've invested
in your very own cutlery.

Both: Wow!
- [laughs]

- That's right.
Dig in, please. Take a bite.

- Wow, this looks so good.

I love the new menu.

It's infused with
our haitian culture.

It has juicy box dna
written all over it.

Everything I taste
is immaculate.

It is fire!

- One more thing, you mentioned
the importance of the peppers

And the onions and the
flavoring, the dna from...

- Papi.

- Papi, yes.

Anytime you're feeling down...

- [squeals]
- oh, my god!

[cheers and applause]

And you're looking for
a touch of extra inspiration,

Take a moment and look at that.

Yes?
- Yes.

- Oh, yeah.
- Remember the dna.

You're doing this
for your family.

Hey, papa!
Good to see you.

- Oh-ho-ho!

- Hey!

- Papi!

Hi!

[all speaking creole]

[laughter and applause]

- Amazing.

- It looks so good.
I'ma show you everything, papi.

- Crazy, bro.

- Hey, my man, thank you.

You are front and center.

Everything we do here.

Bye, pop.
Bye-bye.

- Oh, my god.

- Ok.

- Oh, man.

- The tone is set.
- Yes, sir.

- Now's the time for you to
step up and write your chapter

In your family's history.

Is that clear?
- That's clear.

I'ma make this work.

I have the support
of my family.

I have the support
of gordon ramsay.

I have the support
of this whole team

That's gonna help me
take this to the next level.

Zapara got the first
half of the floor.

Maurjean got the second
half of the floor.

All tickets go to stef.

All right?
Let's bring it up.

One, two, three.
All: Juicy box!

- I'm gonna be helping out
my brother tonight.

He's asked for my help,
and I'm here to support him.

Q seems motivated, seems ready.

- Q, two seconds?

We have a very, very special
guest coming in tonight.

His name's garry pierre-pierre.

He's a phenomenal writer, a
staple in "the haitian times."

Look after him.

They're all gonna be
vips tonight.

My expectations for
the juicy box tonight are high.

- Let's go, let's go, let's go.

Service is about to start.

- I needed to get back
to what they set out to do:

A young, vibrant,
cool restaurant

In a very promising
neighborhood.

[upbeat music]

- Hello, welcome
to the juicy box.

- Hey!
First customer. Let's go.

It's time to open the doors...

- Everybody in their positions
right now, let's go.

- And time to show
the local community...

- This is our menu for tonight.

- And special guest,
pulitzer prize-winning

Haitian journalist
garry pierre-pierre,

The new and improved menu.

- You guys ready?
- Hi.

- Ok, no problem.
- Thank you.

- Thanks so much.

Stef, high-level order.

This is garry pierre-pierre.

He's a journalist.

This has to be made with
excellency, all right?

- Ok.
[chuckles]

- Nice to see you.

Why don't you two sit down,
have a bite to eat?

- Ok.
- Follow me. Let's go.

- Yeah.

- Runners!

Table 4, juicy box wings.

- To me, this is
an elevated haitian dish.

- We need to get
started on this entrée,

The grilled spiced shrimp
with pikliz.

- Good to hear the voice.

Customers loving the food,
by the way.

- Thank you.
- Ok? Loving it, yes?

- Thank you.
- Hey, z.

- Yeah?
- So when you're done,

I need you to stick up
in the front, all right?

I want you to--that's
your domain, all right?

- Q was more of a friend
than a boss before,

But now he's the boss,
straight boss.

It feels good.

It feels really, really good.

- Ok, stef, what's next?

- We're doing table 1.

- 3 minutes, apps and entrées.
Let's go.

Start dropping those
wings as well, guys.

We shouldn't be
waiting for wings.

Three-top, four-top.

Try and get all the main
courses at the same time, yes?

- Yes, sir.
Yes, sir.

- We are getting full now.

We got walk-ins for the pickup
of the juice and the sub.

So now we need to stay cool
and get behind stef

And support him.

[dramatic music]

- Yo, stef, let me know if
you need my help, all right?

- Guys, how long have
you been waiting?

- What did you order?

- Meatball and a shrimp.
Thank you.

Be two seconds.

So those college kids now have
been waiting for 20 minutes.

They got a shrimp
and a meatball sub, yeah?

- I need one poulet,
one grilled pikliz,

And one jerk mahi-mahi.

I need both those wings.

I need one plain and one hot.

I need another plate--
what the hell?

I need another--
wait, this is for table--

- Stop confusing
for two seconds.

Look at me now.
Right now, look at me.

You've got a lot on,
but they're not

Getting fed any information.

What they're not
doing now is talking.

Sadly, the wheels are
starting to fall off.

Stef's backed up.

He's just head down, in the
zone, and he's shut down.

- You guys drop a order
of wings, please?

You guys--
- hey, guys, anybody in there?

[banging]
one wings, please.

Everyone's just
standing staring.

Kitchens just don't operate.
Let's go!

If he shuts down,
the kitchen shuts down.

He needs to open up
and communicate.

- How long on table 6?

- They sat there at least
for 30 minutes.

- [bleep] hell.

- Table 6, entrée--
I mean appetizers

Coming out right now.

- We haven't come this far now
to shut down, ok?

We got to speak.

[dramatic music]

- In little haiti,
brooklyn, new york...

- Are you guys ok?

- The juicy box
is at full capacity.

- Green machine.
- Thank you.

- But in the kitchen,
orders are backing up.

- How long on 7?

- Give her a time.

- 7, 7, what's 7?

- And communication
has broken down.

This is crazy.

We're just not even talking.

How long, stef?

Ok, tell them two minutes.

Give him a juice
on the house, please.

Let's go.

Everyone's just
standing staring.

Hey, guys, anybody in there?

[banging]
- let's go, let's go.

We need it right now.

- Yo, stef.

Showtime right now.

You got this.

- Guys, grilled chicken
sandwich working?

- Yes.
- Mahi-mahi?

- Yep.

- Grilled with pikliz,
one more.

- There you go.
Good man. Let's go.

- Both of these are bar 3.

- Bar 3.

- You guys enjoy.
- Thank you so much.

- You're welcome.

- Delicious.

- Waiting on the jerk greens.

- Thank you.
- You are absolutely welcome.

- Good?
- Yeah.

- Wow, the wings are so good.

- Yo, stef.

Let's rock out, man, come on.

- This is table 6.

We got the mahi-mahi,
side of rice.

- Right, we got a bit
of rhythm here now.

You need to keep that momentum.
- Right.

- We got a system here,
finally.

- It looks delicious, stef.

- Ok, I'm gonna take table 1.

- We're grateful for
y'all coming out today.

We hope to serve you
again sometime soon.

- How's everything over here?
- Oh, food is...

- Great.
- Mwah.

I loved it, son.
- Thank you, pop.

Father. Appreciate it.
- Thank you.

Q got a framework
from ramsay.

- Yo, let's finish
strong, people.

Let's go.
We're almost there.

- And seeing him now
and seeing how

He's embracing this
whole situation,

I don't see him turning back.

- Wings.
Let's rock out, man, come on.

- Fish was really good.

And I loved the salad.

- We're going to
the finish line.

Let's finish hard, all right?

- [laughs]

- [squeals] we did it!

- I had nothing but
positive reviews tonight.

And I think this is
a stepping stone

To take this place
to the next level.

- Just keep this up.

We're gonna skyrocket.

- All right, bet.

- Right.

I've got one parting gift
for you both.

Please say hello
to reuel vincent.

- Hello.
- How you doing?

- How you doing, boss?
- My name is q.

- This man lives
in the neighborhood,

And he's also
the executive chef

At the one world observatory.

- Wow!
- Now, that is an amazing job.

Some nights, this guy is
banging out 300 covers.

So what reuel has agreed
to do is mentor you...

- Ooh, like that.

- To help you drive
this business forward.

- Caribbean cuisine holds a
very important part in my life.

I'll be able to
help you understand

How the system works so you can
be efficient and successful.

- Sounds great.

- It's all good, man.
I got you.

- I'm gonna leave reuel here.

My time is done.

- [laughs]
- yes, sir.

I'm so grateful to be
a part of this experience.

Gordon taught us better
ways of doing things.

He got our family together.

- Look after these two, please.
- Will do.

- Appreciate it.
- Thank you.

- The business is not only
changed; our lives changed.

- Good night, guys.
- Good night.

- Take care.

[sputters]

What a week.

Honestly, when I
first walked in here,

I saw a place that
had lost its identity

And an owner who had really--

Was more focused
on partying than he was

Running a business.

But honestly, q is not
someone to underestimate.

If he can continue
to be a disciplined leader,

I promise you now,
and I have no doubt,

That he will squeeze a profit
out of this amazing juicy box.

Fingers crossed.

Man, what a week.

- Welcome to the juicy box.

- The juicy box has now
surpassed the 60-day mark,

And q has stepped into
his role as leader.

- Get y'all some dessert.
How's that sound?

- Although he's adjusting
to the new early hours

And has changed his routine,
q is determined

To make the business thrive.

- I'm really just grateful for
you guys coming here tonight.

- He's looking forward
to taking the juicy box

To the next level
and making his family proud.

Next time
on "kitchen nightmares"...

- Why the [bleep] is there
a vegan pancake on this thing?

It's not even on our menu.

- I need my crab benedict
for the bar.

- Leave me alone
and I could do what I do.

[dish shatters]
oh, my [bleep] god!

- You shouldn't talk to
anyone you hate that way,

Let alone someone you love.

- What can I do?
- Nothing. Get away from me.

- I do not have
any control of it!

- [coughs]

- This business has
destroyed our relationship.

- And have you set a date
for the marriage?

- I don't know if I really
want to marry chris.