All language subtitles for Kitchen.Nightmares.US.S08E03.1080p.HEVC.x265.MeGusta

- Wayne, New Jersey.

At the heart of
one of the East Coast's

busiest golf courses sits
restaurant In The Drink.

Owned by husband and wife team
Jorge and Solange since 2017.

We've been together
almost 20 years.

Coming here and just owning
a business...

- Yeah.
- But sometimes it's hard.

- Whilst the outside attracts
up to 80,000 golfers,

the inside is
a different story.

- When people think of
a country club

and they come here,

I feel like they think
they're in the wrong spot.

Inside is very dark.
It's gloomy.

It looks like
a high school cafeteria.

- And the décor is not the
only thing that's below par.

- So somebody just
sent these back

because the chips were burnt.

They said
the sliders tasted weird

and had a really bad
aftertaste.

- People are always
gonna complain.

You can't keep everyone happy.
Sometimes it's a struggle.

- With so much of the food
ending up in the trash,

it's no wonder
Jorge is in serious debt.

- I don't take a look
at the books. I trust him.

I know he's always
been good with that.

- We had to get a loan.

We had to put items
on the credit card.

My wife, I told her,
I had to take a loan,

but she doesn't know
the number.

It's kind of stressful.

- Despite a loyal staff

with servers Nadia, Lexi, Sam,
and line cook Carlos,

the kitchen is struggling.

- How you guys doing?
- High top three.

But I do the role.

- Waiting for the skirt steak,
Atlantic salmon.

You have three combo platters.
- Ah!

- I do the schedule, payroll,

sometimes I have to cook,
I clean.

- Jorge, he's a nice person,
but maybe not the best owner.

He just does the complete
opposite of

what should be done
every single time.

If you're gonna cut
these people for tomorrow,

you should probably
let them know, like, soon,

instead of, like, tomorrow.
- I know, I know,

but let's go through the shift
and then we talk about it.

- The leader at In The Drink
is definitely Nadia.

Although she's not the manager,
she basically is.

- He doesn't know what's
going on in his restaurant

because he's not here
most of the time

and depends on either myself
or other staff

that keep things running
while he's not here.

[phone ringing]

- Can somebody get the phone?
I'm doing an interview, please.

Nadia!

- Gordon, please help us.
Everything is just a big mess.

[dramatic playing]

- This place is a death trap.

I can't help you
if you can't help yourself.

Rot has set in! Smell it!
Shut it down.

I'm on a golf course in
beautiful Wayne, New Jersey,

here to check out a restaurant
called In The Drink.

Now, this place is located in
one of the busiest

golf courses anywhere
in New Jersey.

But where the hell's the sign?

"In The Drink."
I'm in the dark.

This--is this it?

Hello? Place looks closed.

Anybody here?

Oh, dear.

[bleep],
this place looks bleak.

- When Gordon came in,
I nearly spit out my water.

I was mid-sip,
I turned around,

and he was just there,
and I almost puked.

- Hi, how are you?
- How are you?

- Good. I'm Sam.

- Sam, nice to see you. Gordon.
- Nice to meet you.

Table for one?
- Yes, please.

My God, is this
the entrance here?

Did I--
- Yes, that's the entrance.

- Did I come through
the back door?

- No, this is the entrance.

- There's no sign at
the front door either.

In The Drink. I'm in a hole.

- Right.
- A [bleep] hole.

Should we order?
- Yeah.

- I'm dying to see
the combo platter.

I'm on my own, but--
- OK, the combo platter?

- Yes, please.
- I'll have a Caesar salad.

Do you have any shrimp?
- We do have shrimp.

- Yeah, I'll do
a Caesar salad with shrimp.

- Shrimp, OK.

- And then entrees,
the smokehouse burger.

- You want the smokehouse?
How do you want that cooked?

- Medium rare, please.
- Medium rare.

- And then, can I try
the open-faced steak as well?

- Open-faced steak, and how do
you want that cooked?

- Mid-rare as well,
please, I think.

- Medium rare, OK.

- Thank you very much.
- OK.

- Thank you.
- You're welcome.

- Carlos, they're gonna
start with the combo platter,

and then Caesar salad
add shrimp.

- OK.

- Just take it away?

- Sorry.
- No, you're good.

- Oh, jeez. What happened?

- Uh, they didn't like it.

They said they couldn't swallow
the quesadilla

and the chicken was dry.

- [bleep],
what's on this tray here?

What was that?
- Oh, nachos.

They didn't like the beef.

- And they serve them
on those trays?

- Yeah.
- [bleep].

How long have you been here?
- This is my sixth year.

- Sixth year, wow.
And how long's Sam been here?

- Three or four, I think.
- Wow.

You girls are loyal.
- Yes.

- Bloody hell.

And in terms of the owner,
where is he?

- Um, to be honest,
I don't know.

He usually just shows up
when he shows up. [laughs]

- Wow.

- I can tell Gordon is
in shock right now

and, you know, I don't even
like telling him this.

- Barely ten customers in
for lunch

and food's coming back;
not a good sign.

- They said everything was dry.

- I know.

- Yeah, I'll give them
a glass of water.

So they can dip it in,
you know?

- Hello.
- Hello, my name's Nadia.

- Nadia, nice to see you.
- Nice to meet you.

- How long you been here?
- Nine years.

- Wow. So from the beginning?

- Yeah, even before
the owner we have now.

I was with the previous owner.
- But you are the manager?

- I'm not the manager.
- No.

- But I kind of
try to run it

when he's not here because
there's no one else to do it.

- How long's this food taking?

Is the kitchen OK?
- Yeah.

- Does it normally take this
long on a combo platter?

- So the combo platter
actually does take this long.

We only have one fryer
and two baskets.

- Everything on the platter
is basically fried.

So it takes, like,
15 to 20 minutes to even make.

- No wonder golfers
don't want to eat here

because they've missed
their tee time.

OK, I'm gonna go and see

if other people have got
their food.

How are we?
Are we enjoying lunch?

- You found a hair
on the cheese?

- Yeah.

- Sorry.
There's a hair on the cheese.

Let's get that thing redone.
- Yeah, I see that.

We'll take it to the kitchen.
I'm really sorry about that.

- Nothing worse when
you're trying to eat properly

and you have to floss with
a pubic hair.

Sorry about that.

- There's a hair on the food.
They sent it back.

- I think my restaurant
is really good, you know?

I think Gordon may find
a couple of things,

simple things, here and there.

We don't really need
that much help.

[bell dings]

- OK.

- We have the combo platter
here for you.

- Well, bloody hell.

- And the shrimp salad.
- Thanks, darling.

- Let me know if you need
anything else.

- Thank you.

It just looks like
something stuck [bleep]

time warp from 1980.

It's like a kid's platter.

Fried, fried,
fried, fried, fried, fried.

Honestly,
that chicken looks like

it's spent more time
in the [bleep] freezer

than it did in the farm.

Salad.

One of the most famous salads
in the world, Caesar salad.

It's acidic. It's store bought.

And it tastes terrible.

- Watching Gordon
trying our menu

was absolutely mortifying.

He was picking through
all the food.

- Carlos, Caesar salad,

the dressing's kind of bland.

- And I'm seeing this,
you know, and I'm just like,

"oh, no, like,
I got to go home.

I can't watch this anymore."

- Smokehouse burger.
- Thank you very much.

Bun is burnt

and the burger is overcooked.

Everything's just so greasy.

- Open face, no fries.
- Yeah. Thanks, darling.

- Here you go.
- Jeez.

- The burger was overcooked.

It was supposed to be
medium rare,

and the bun was burnt.

- Wow. Look at that.

Honestly, it looks like

someone's melted a [bleep]
condom on my sandwich.

It's just bad. That's terrible.

This restaurant looks like
a cafeteria

and so does the food.

I've been here
for over an hour

and still
no sign of the owner.

Sam, any news of the owner?

- Yeah, so I just texted Jorge,

and apparently he's been here
in his office the whole time.

- [bleep].

After that
disappointing lunch,

it's time to finally meet
Jorge and gather the team.

- Good afternoon.
- This is Jorge.

This is our manager.
- Hey, Jorge.

- Jorge. Nice to meet you.

- I was just admiring
your patch.

- My renovation, you like that?

- Do I like it?
- What do you think?

- It looks [bleep] stupid.

The drive coming in
this course is beautiful.

- Yeah, you like it?
- Really beautiful.

To this dreary funeral home.

- Oh, my gosh,
what do you mean, funeral home?

I mean, I know we need
some decorations.

- Some decorations?
- [chuckles]

- The restaurant
needs to be finished.

The best thing about
this restaurant...

- Yeah.

- Is the service.
- Great.

- Food was terrible.
- [laughs]

[scoffs]
How can you say that?

I mean, we do have a good food.

- Where is the good food?
And I'll order it.

- I don't think it's that bad.

- You don't think
it's that bad?

- I don't think it's that bad.

- You haven't even got
a manager inside this business.

- No, no, we can't afford one.

- You can't afford one?
- That's correct.

- 'Cause you're not [bleep]
busy enough for one.

- It's not that bad.
- It's not that bad?

I might as well [bleep]
go home now then.

- I'm in Wayne, New Jersey,

at golf club restaurant
In The Drink.

After a disappointing lunch...

It's just bad. That's terrible.

I finally met owner Jorge,

and it's time for
some hard facts.

This business,
it needs a manager.

It needs systems, and it
needs some vibrancy, Jorge.

- It's not like
I don't want to do it.

I'm here.
I'm here all the time.

I'm here, you know,
seven days a week

talking to the servers,
talking to the public.

- We don't even know when
you are on-site.

Who's in charge of the kitchen?
- I have Carlos.

- Carlos?
- Yeah.

- Guys, can you come and
stand over here, please?

First of all, you look tired.
- I'm tired.

- How long have you been
working without a day off?

- I don't remember that.

- What?

So you just come in every day?
- Yeah.

- You're not a donkey.

You need some time out.

Who trained you?

- Uh, nobody.

- So you haven't been trained?
- Nope.

- Oh, my God.

- How do you function
with no direction?

- So we usually follow
Nadia's lead

or we just fend for ourselves
when Jorge isn't here.

- Wow.

Jorge is full of crap.

He turns up.
He hides in the office.

And then he sort of
sporadically comes in and out.

But there's no leadership
in there.

He's atrocious as a manager.

This place should be packed.

We should be full
from the end of April

to the end of September.

And that should garner
sufficient cash

to get us through
the leaner winter months.

It is the middle of summer
but your restaurant is empty.

Please, get hold of Solange.

I want to meet you both in
your office tomorrow morning.

I've spent the night
looking at the finances,

and if I'm gonna help
this restaurant,

then Jorge and his wife
Solange

need to hear
some real home truths

about what I've found out.

Solange, how are you?
- Hi.

- Appreciate you coming over.
- Thank you.

I was wondering why I'm here.

- First of all,
I'm here to help.

- OK, thank you.
I appreciate that.

We appreciate that.

- I've done my due diligence.

And I've worked the numbers.

And I've studied the business.

Are you aware how much

the business is failing
financially?

- I know
we're a little bit in debt,

but I don't really how much.
- [clears throat]

- To tell the truth,
he usually shuts down.

He doesn't want to
talk about it.

- Are you worried
about the business?

- Yes, I am.

- You have some huge bills
outstanding.

- Yeah, we do.

- How big is the bill?
How high are the bills?

- Gotta be, you know--
- OK, just throw a number.

- If I had to calculate
all of the risk,

all of the jeopardy,
and all the finance,

it looks like we're in for

just over
a quarter of $1 million.

- Oh, my God.

Why you never say
anything to me?

I never thought it was
gonna this much, Jorge.

- How are we gonna afford it?
How are we gonna do it?

- You can't keep this lady out.

If this business goes down,
she goes down with it.

- I'm angry at Jorge.
I'm upset.

You know, it hurts me that
he wasn't trusting me.

We're in this together.

We should be helping
each other.

- Tonight I want to see
this business function.

I want to see
where are the weak points.

Is that clear?
- That sounds clear to me.

- Thank you.

Jorge right now has got
his head in the sand trap,

and that's gonna come back to
bite him quickly

if he doesn't pull his head
out of his ass.

This ship is sinking
and sinking fast.

[upbeat music]

I've been told that
the restaurant also takes

a golf cart
stocked with drinks

around the course
to sell to golfers.

So I need to go
and check it out.

Lexi, you good?
- Yeah.

- What a great idea,
by the way.

- Yeah.
- How many days a week

do these things function
out here?

- They should be functioning
every day,

selling, you know,
sports drinks, water, soda.

- Yeah, smart.
What can we take a day here?

- Usually, like, I'll sell
2,000 plus a day on this cart.

- [bleep].
- Yeah.

- From this one cart?
- Yes.

- Two grand a day?
- Uh-huh.

- That's without food.
- Yes.

- We are missing a trick,
you know that?

- In terms of the drink cart,
Jorge definitely doesn't

pay as much attention
as needed.

- Jorge!

I need to take Jorge out
to show him

what he's missing out on.

Well, I've just realized.
- What?

- I had no idea just how
prolific these carts are.

- They do some good business,

but it's kind of tough to work
with those carts.

You know, it's just a cooler in
the back of the flatbed cart.

- What do you mean,
just a cooler?

- Yeah, we're supposed to
have--

- Lexi just said she's making
two grand a day

on these things.
- Yeah. [sighs]

- [bleep], man, you don't know
your ass from your elbow.

Jump in. Time to go to work.

- All right.
- I'm driving.

[rock music]

- Whoa, whoa, whoa!

- Hi, guys.
Fancy a drink?

How are you, sir?
- Hey, guys.

- Can I get you
something to drink?

- Absolutely.
- Want a beer?

- What a cracking day.

- Uh, sadly not, no.
Did you hear that?

Anything to eat?
- Yeah.

- Hey, guys. Come over.
Good morning.

- Can I get a beer?

- Let me just check in here
for you, sir.

Yeah, I've got some beers.

You mentioned food.
- Yeah.

- You want some candies maybe?

[music distorts]

- Candies? Do these boys look
like they eat [bleep] candy?

Wraps!
- A wrap would be great.

- A wrap.
- A wrap is perfect.

- A sandwich? A salad?
- Sandwich.

- You've given me an idea.

Enjoy the rest of the day.
- Thank you, Gordon.

- Right. Jump in, big man.
Let's go.

Did you hear that?
- Yeah.

- Hey, want a drink?

What can I get you guys?

Would you take a wrap?

- I would definitely
take a wrap, yes.

- [bleep].

- The business is
off the charts, man.

We are missing a trick.

- Whoa, oh, oh, oh!

Jeez!
What's wrong with this guy?

- [laughs]
- Next time, can I walk?

He's crazy.
What's wrong with him?

Mucho loco this guy.

I wasn't paying too much
attention to the cart.

Now I see that it's a lot of
business out there

that people are asking for
quality food

that I'm not providing.

It's a major thing
that we have to fix.

- [chuckles]

- Oh, whoa, whoa, whoa.
[honking]

Watch out.

He's crazy.
What's wrong with him?

- Back at the restaurant,
it's time to see

how it functions
during a busy dinner service.

- Make sure everything's clean,
going out properly.

You know what the dishes
should look like.

- Let's rock and roll, guys.
Let's rock and roll.

- You OK?
- Yes, sir.

- So do you normally expedite?

- Yes, sir.

- No?

- When Jorge told Gordon

that he's here most nights
expediting,

my jaw dropped.
That is a complete lie.

- One is steak fajitas
and one chicken fajitas.

- Sol comes on a Friday
or Saturday,

and she's really good
at making sure

everything goes right
in the kitchen,

but she's not here that often.

- You got chicken wings,
sauce on the side.

That's Mia. That's Mia.
- No, this is me.

- No sauce on--they don't want
any sauce on the side.

No sauce.
- OK, no sauce. Copy that.

- Tonight, I cook for
Gordon Ramsay,

and I don't feel ready.

He's a big star and
he make me nervous.

- No, look at me. Look at me.

If that lady's a pescatarian,

you can't cook
the [bleep] salmon

where the steaks are.
- Where the steaks are.

- [bleep].
- A mix-up. We talk about it.

- How we doing over here, guys?
- Very salty.

- Salty?
- Yeah.

- I apologize, guys.

- Too salty? OK.

Give me another slider.
Easy on the salt.

- What's happening in there?
- The tickets are out of order.

- 'Cause he's just pulling them
and putting them

and I had to take mine out
from underneath all the tickets

multiple times because
he kept putting it there.

And these people still haven't
gotten their food yet.

- Mia, Mia,
I got these sliders.

They resend it
because it was salty.

You got it, all right?

- Thank you so much.
- Thank you.

- Is this raw?
- No, dude, that's--that's raw.

- This is raw.
- Yeah, dude.

- How we doing?
- I'm not the expert,

but I don't know if
this is, like, fully cooked.

- Oh, my goodness.

That's unacceptable.

[tense music]

- Let's keep an eye on
those ribs.

I don't want them--
- Oh, [bleep].

- What?

- It's raw.

- It's the second time.

- There's no heat in there.

No, it's raw.

You can see that, right?
- Yeah, I can see that.

- You're expediting so you're
the last line of defense.

- That's correct.
- So the quality control

has to run through
your fingers.

We're off to a terrible start.

Jorge is expediting.

Now he said he does this
five nights a week.

That's absolute [bleep].
Trust me.

He doesn't expedite
once a fortnight.

And there's more food coming
back then is going out

and long delays
in between courses.

- Dude, is--what is that?
Is that even cooked?

- That does not look cooked.
- That's not cooked at all.

- Food's not being looked at

before it goes out to the table
and it's just a mess.

Sorry about that.

- What happened?

- It's still swimming
in the ocean.

- Oh, my God.
It's [bleep] raw.

Touch it. It's ice cold.
- Yeah.

Carlos, keep an eye
on the salmon.

Salmon, it's uncooked.

- Keep an eye on it? If you
give me the head,

I'll get it back in
the [bleep] pond.

He's putting the salmon
in the microwave?

- What are you doing
over there, Carlos?

- Why? No! No!

No, what are you doing
in the microwave?

- No!

- [bleep], wow.

- No [bleep].
- Yep.

- Jorge, to expedite,

you got to make things happen
and coordinate.

This is a [bleep] show.
35 covers.

We're not even halfway through
service yet

and some of these ticket times
are over 60 minutes.

The girls are telling me at
the weekend, this is normal.

I promise you,
there's nothing normal

in a 60-minute ticket time,
especially for fried food.

- Jorge, my table's
getting antsy.

They want to know
where the salmon is.

The girl's just like
sitting there and not eating.

- [bleep],
look at the salmon now.

Looks like a [bleep] bulldog's
chewed it.

- Carlos, how's the salmon?

- I'm gonna ask you a question
as the owner.

Are you happy with that?
- No, I'm not.

- Can you do better than that?
- Yeah, we can.

- I'm not serving that.

It looks like [bleep] cats
chewed it.

Where the [bleep] are we,
seriously?

I'll show him how to cook
[bleep] salmon.

But holy [bleep].

Salty food, raw sliders.
- Yeah, no, no, it's--

- Salmon cooked in
the [bleep] microwave.

Chicken cooked on top of
the juice of

a [bleep] beef burger.

Hey, young man,

we're gonna get
[bleep] shut down.

But the food isn't the only
thing I'm worried about.

What's wrong with him?
What's wrong with him?

- My guess is, it's too many
days working in a row.

- You OK? You OK?

- Come here. Two seconds.
Leave that. Come here.

You, on the stove.

Come here.

Sit down.

Can you get me some water,
please, somebody?

Sit down.

It's not right
in there, Carlos.

This is not normal.

- I've got your back.

But this guy needs to
understand

what he's done to you.

[tense music]

- I'm in Wayne, New Jersey,

at country club restaurant
In The Drink

which is deep in the rough.

I've removed line cook Carlos
from the kitchen.

He was beyond burnt out.

- Right now, I'm so tired.

- Apron on.
Jump behind the line.

And to cover, I've put
owner Jorge in his place.

Up next, two skirt steak,
one smokehouse burger, yes?

I never thought I'd be
running the [bleep] hot plate.

Let's go.

[bleep], hell's bells.

Right, Jorge, talk to me.
How long?

- What ticket, Chef?

- I've got two skirt steak,
one steak fajita, yes?

- Yes, sir.
- High top one, bar,

and the patio, table seven.

- All right, give me--

- Just give me a time.

- Seven minutes.
Seven minutes.

- Seven minutes. Let's go.

- When I walk in the kitchen

and I see
all the tickets lined up,

I know [bleep]'s going down.
Kitchen's backed up.

I'm so sorry about the wait.

We're still trying to get
contact with the kitchen.

- What table is this, please?
- Open face.

- Open face, I asked for
the table, not the dish.

- With hour wait times,
people are complaining.

And as a server or bartender,

that's really hard
to deal with.

- OK.

The table just sent back these

'cause they found a hair
in their nachos.

- [bleep] hell.

What [bleep].
- Fajita combo.

- Let's go.

What are you waiting for,
what table?

- That was 75.
- 75, yes?

Complete the table, yeah.
We good there, yes? Thank you.

- Chef, this is gone.
- They're what?

- This is left.
They left.

- What time?
- They've gone?

- Yeah.

- But why's it come on now?

- I don't know.
Let me see, is this--

can you double check?

- That's gone, right?

They just pushed it through.

- She said
she just put this in.

She still needs this.
- Yeah, hey.

They've just ordered that.
It hasn't gone.

Stop [bleep] around with me
like that.

That's why I called it out.
How long, please?

- Copy that. Five minutes. Five
minutes.

- Five minutes?
- Less than five.

- You said that
eight minutes ago.

Hey, Jorge!

- Yes.
- Look at me.

Are they just cooking
one thing at a time?

- Well, we're trying.
We're trying.

- They're not trying.
Nobody's listening.

- We're listening. What do you
mean, nobody's listening?

- Try and cook the whole
[bleep] table.

Jorge is telling me
he's a kitchen manager.

Honestly, I wouldn't
let that guy manage

a food fight at a preschool.

Right now, the only thing
that's keeping me here

are the staff because
this guy is delusional.

Guys, I need the burger.
I can't serve half the table.

- Copy that.

- What's coming next, please?

- I told you like five times,
Chef.

- No, you didn't tell me
five times.

- 71. I'm sorry.
- No, I read out the orders.

- Gordon is having to
literally, like, you know,

scream at him
to get his point across

and Jorge's still
not getting it.

It's so embarrassing.

- Hey, Jorge.
- Yes, sir.

- Jorge, look at me.

I'm not laughing, by the way.
- I'm not.

I'm not laughing.
- Hey. Hey.

- I'm just like,
everything is happening now.

- No, no, no.
That kid outside's been here

for 21 days on the trot,
hey, every [bleep] night.

You've been behind there half
an hour

and you're getting
[bleep] with me.

Why do they just put
one dish up at a time?

Why aren't they coming together
as a table?

There's three [bleep] chefs.

- This combo platter is
literally taking forever.

- She's waiting for a combo.
You're waiting for a combo.

- [bleep] hell.

- Tonight, dinner service,
it's--it's not that bad.

He's just making
such a big deal about this.

- How we doing?
- There's too much dressing.

I just can't eat it.

- It looks like it's swimming
with dressing.

- It's swimming, yeah.

I hope I don't hurt
his feelings.

- Well, those ribs
look pretty dry.

They should be
falling off the bone.

- Table 72.
- Hey.

Hey, dude. Look, [bleep]
coming all down there.

Hey, like [bleep]
Harry Snotter.

Clean the plate, please.

The chicken's [bleep] ice cold.
Ice cold.

[bleep] tray of [bleep].

This is dog [bleep].

It's absolute
[bleep] dog [bleep].

Holy [bleep].

Enough is enough.

Stop.

Stop the orders. Shut it down.

No [bleep] food, no more
drinks. Dinner's on me.

Get them out of here.
My apologies.

- I will never think that
he will just close the doors.

I'm shocked.
Honestly, I'm shocked.

- I'm in Wayne, New Jersey,

where I've shut the kitchen
at In The Drink.

Enough is enough. Stop.

- So, unfortunately,
our kitchen's closed.

So I'm gonna ask you, you know,
if you guys could leave.

- Oh, good gracious.

Gordon just shut down
the restaurant

and just feeling embarrassed
once again.

- But before I talk to
owner Jorge

about the problems here...

Sit down, bud. You OK?

I need to check in on Carlos.

Listen. I'm here to help, OK?

I want to help you.
- Thank you.

- But I need you
to take a break.

- I appreciate it.

- This is--this is not
the way to live and work.

- Yeah.
- And because of your loyalty,

you've been taken advantage of.

I'd like the opportunity to
teach you

a menu that you can execute...
- That's perfect.

- And a guideline to help.

You in?

- Yes, of course. I--

- Come here. OK.

Get some rest, my man, OK?

- I appreciate it, Chef.
- I've got your back, OK?

- I'm from Peru.

In Peru, Gordon is a big star.

And I never thought
Gordon teach me.

It's amazing.
It's a dream come true.

- It's becoming clearer by the
minute

that the problems with this
restaurant

lie squarely with its owner.

Let's talk about the way
you run this place.

- Let's talk about it, Chef.

Talk to me.

- You're miles away from
where you should be.

There's no general manager.
- Yeah?

- You're not present.

And when you are,
you're hiding in the office.

Can you not see
the mess you're in?

- I'm here to fix things.

- No, you're not.
- No, I'm not?

So what I'm not doing great?

- Because you're asking your
team

to work in your [bleep] mess.

The system is dysfunctional.

Ticket times, 90 minutes.

Golfers don't come anywhere
near your front door

because they can't come in
for a quick bite to eat.

- I try to do my best.

Carlos is the one in charge.

- Carlos is on his knees.
- Yeah.

- He's been pushing for three
weeks solid with no day off.

- Right.

- Do you understand what
that guy is going through now?

- Yeah, I know. I know.

It's not easy. It's not easy.

- At least Gordon gets
an idea of, like,

what we deal with
on a daily, I guess.

- You can't just beat them

seven nights a week
like you don't care.

- But you don't understand.
You're not listening.

- I don't understand?
- You're not listening.

- I can't believe Jorge is

actually arguing
with Gordon Ramsay.

- I'm trying to help you.

But you know what?
You're [bleep] deluded.

- You think so?
- Oh, no, I know so.

[bleep] deluded.

- They're literally like this.

- How do I know you're deluded?

- Yeah.
- Because you're dreaming.

- How--what am I dreaming?
I thought you--

- You're watching staff
put food in the microwave.

You're watching staff--
- Wait, wait, wait.

I'm dreaming people to
put stuff on the microwave?

- You taught them.

- You watch--you were there
when I told him to put

the stuff in the microwave?

- You have been watching
this [bleep] for years.

They haven't done this for
the first time tonight.

You asked me to help,

but I can't help you
if you can't help yourself.

- All you're doing is
keep coming and screaming.

I want help.
- Screaming?

- Oh, my God. I can't.

We've never seen Jorge, like,
confronting somebody like that.

- Well, at one point--
- Hold on, man, hold on.

- No, no, no, wait, wait,
wait, no, no, no, no, no.

Because you keep complaining--
- Send [bleep] food out.

- No, no, no, no, no.
All you do is screaming.

I need my check. Repeat.

- No, no.
- Can you recall the check?

- No, I'm stopping you
sending [bleep].

What I want you to do
is stop [bleep] with me.

I came here to do a job
because you asked me here.

- But you--you try to--
- And so far,

you're ignoring
all the obvious.

- But I'm not. I'm not.
- Do you think I'm lying?

- Well--
- Or are you gonna listen?

- Oh, my God. Did you see that?

- Now, do you want a meeting
with your staff or not?

- I do.

- Are you gonna be honest?
- Yes.

- Let's go.
Take off the hairnet.

Right now, this guy is
delusional.

He can't smell
his own [bleep].

He needs to understand
what's at stake here.

I've been in a lot of kitchens,

and trust me,
I've seen a lot of disasters.

But tonight, that was
one for the record books.

You're standing in your own way

and you can't see
the wood for the trees.

I absolutely welcome
the loyalty, but I'm not--

I am not gonna butt heads
with the owner

and waste my time.

I'm done.

- Jorge! Listen to him.
Like, we need the help.

- Now, am I in,

or am I out?

[tense music]

- After a disastrous
dinner service...

Enough is enough.
I have seen enough.

And a frustrating
confrontation

with owner Jorge...

You can't just beat them!

It's now time for Jorge
to make a decision.

Am I in or am I out?

- Yeah, give me a shot.
Give me a shot.

- I want to see you
first thing tomorrow morning.

Ladies.

- Gordon has given me
a wake-up call.

It was tough conversation.

Sorry, ladies.

I'm definitely gonna change.

I'm gonna do my best now.

Let's make it happen.

- It's a new day
on the golf course

and my team have been
hard at work overnight.

But before I show Jorge and
his team the renovation,

I've got another surprise.

Hey!

[laughter]
- Oh, my God!

- I've spruced up
the golf cart

to advertise In The Drink
on the golf course

and really maximize
on potential food sales.

Hey.

How cool is that?

- Oh, my God,
I wasn't expecting

the drink cart to be redone.

So just seeing it,
it looks way better.

- If each cart can do
$2,000 a day,

we could double that with food.

Caesar salad wraps.

We could be into nearly
half a million dollars a year.

How does that sound, Solange?

- I'm so excited.
We're so excited, you know.

Thank you so much.
We really appreciate it.

- This is like a moneymaker.

I believe it's a great thing.

This could pay
my rent in one day.

- I'm excited about
the new sign!

- Oh, God. Look at that.
That's nice.

- The restaurant is open.
[laughter]

- That's so cool.

- Oh, my God.
[laughs]

- Oh, my God.
- Look what he did.

- Oh, my God.
- Wow.

- I'm literally shaking
right now.

- Wow!

- I've given this funeral home
of a restaurant

a new country club aesthetic,

which is much more in keeping

with the beautiful
surroundings.

- Wow.

Walking through the restaurant,
it was amazing.

It's awesome.

It changed 100%.

You feel like
you're in a clubhouse.

You feel like you're in
an actual restaurant.

- This is gorgeous.

- Let me give you a hug.

- Oh. Are you sure?
[laughter]

- Thank you. Thank you.
Thank you.

- We never thought
it was gonna be this good.

Everything was so good.
And I was shocked.

I was speechless.
Even my husband, Jorge,

he was crazy. We're so happy.

- Now that we have a beautiful
clubhouse restaurant,

we need the food to be
in keeping with the restaurant.

No more combo platter
on this menu.

The combo has left
the building.

Let's start off with
the appetizers.

Honey glazed wings,

delicate little
pulled pork sliders.

Bacon cheeseburger,
simply done.

Chicken Caesar salad.

We're gonna turn that into
a beautiful

chicken Caesar wrap
for that cart out there.

Do you believe this is a menu
you can stand behind now?

- Yes.
- 100%.

- We don't have
bowling alley food anymore.

We now have golf course,
elevated, vibrant food.

- Dig in. Have a bite.

Get familiar to what we're
gonna be pushing tonight.

- The menu looks amazing.
I'm excited for the kitchen.

It's gonna be easier
and faster.

- The shrimp is so good.
Sam, try the shrimp.

- Oh, my God.
This is delicious.

- Fries are actually good.

- Oh, my God.

Oh, my God, it's so good.

- But before we can tee off
with a new menu...

I need to show Carlos
and his team

how to perfect the new dishes.

- Oh.

- Gordon is a great teacher.

Thank you, Chef.
- Yeah? Good man.

Now, to reopen the doors...

all: In The Drink!

- I've ousted Jorge from
the kitchen...

- Tonight's a big night.
I'm nervous.

I have a lot to prove.

- We're ready.

- And have entrusted Solange

to manage the hot plate
and expedite tonight.

VIP guests are arriving,

including local golfers and
social media influencers.

- Hello, welcome to
In The Drink.

- You ready to put in
your orders?

- Yeah, we're ready.
- Sure.

- Oh, my goodness me.

How you feeling?
- I'm feeling well, thank you.

- Yeah, what are you--
what are you working?

- Come back and forth,
seeing what they're saying.

- Don't point. Don't point.
Don't point.

We're not at the zoo.
We're in your restaurant.

- Yeah, that's right.
- Don't point.

- Got you.

- Float the tables.
Tell them about the wine.

- Yeah, I did. I did, yep.
- Float, float, float.

- Yes, sir.
- Like a ballerina.

- Sounds good to me.

Sir, how are you?

How is that steak?

- Ballerina, my ass.

Come here a minute.
Come here a minute.

You're walking round
like a bouncer.

- Right.
- You're the owner.

You look unhappy
and you're just

walking around like this.
- [laughs]

- "Where are those [bleep]?
I'm gonna get them."

Smile a little bit.
There you go. Smile.

Work the tables.
- Sounds good.

- At least the kitchen
is on track,

serving up some great food.

- Gone in 60 seconds.
- Literally.

And there was four of them,
all gone.

- Oh, my God.

And the guests are looking
happy.

How are we?
- Good, how are you?

- How are you?
- Oh, my God. I'm a lot happier

now the combo platter
has disappeared.

[laughter]

First impressions,
what do you think?

- I love the vibe in here.

- Yeah?
- Yeah.

- And how are you enjoying it?

- Steak was phenomenal.
- Oh, good.

You had the chimichurri?
- The chimichurri.

- Amazing.
[bell dings]

- OK, number 41.
We'll have the skewer.

We'll have
the pulled pork tacos.

- While Solange is running
the kitchen like a boss...

- One, two, three.

That one you don't listen to.
One, two, three.

- Unfortunately, the same
cannot be said for Jorge,

who keeps finding ways
to avoid his duties

front of house.

- You OK, Nadia, my love?
- Yes.

- Good? All right?
- All good.

- You OK, Sol?
You need any help?

- No, I'm OK. I'm OK.

- Right, where is he?
- Kitchen.

- Oh, no, he's not. Oh, jeez.

- Sol, I'm waiting for this,

bar top seven, the appetizers.

- Yeah. I'm waiting--
yeah, yeah, yeah.

I'm waiting for this one.
I'm waiting for this.

- Jorge, I get nervous
when you're in here.

Do you need to be in here?

She is more than capable.

Please, no meddling.

Solange, tell me
if he starts coming meddling.

- I kick him out.
Don't worry. I'm OK.

- Kick him out of the way.
You can do this.

Jorge is the only one who's
not doing his job properly.

Meddling;
meddling behind the bar,

meddling in the kitchen,
and mincing round the dining.

There's no grace.
There's no elegance.

OK. Hey, psst. Come here, you.

Here you go.

In the chair.
It's your timeout.

Two minutes.
Let's go. Sit down.

- It's been a while that
I have been in timeout.

Oh, God.

- Now he's in
the [bleep] naughty step.

He's in a timeout seat
down there.

- [laughs]

[bell dings]

- With Jorge out the way...

- OK, start taking this.
It's gonna be dining 22.

- The team have an opportunity
to shine.

How you doing?
- How are you, boss?

- You good?
- Good.

- The restaurant is full
and the pressure is on.

- Watch the salt, Carlos.

Carlos. Now, watch.

Always from a height,
just there.

And it spreads nicely.
Not down here, yeah?

- Yes, Chef.
- Let's go.

- OK. A smoked salmon,
the skirt steak.

- [speaking Spanish]

[grunts]

[tense music]

- What happened?

- Yeah, you sliced the top off.
- Yeah.

- Oh, boy.

- At In The Drink, all is
going well front of house.

- It's a complete different
and its class.

Very nice.

- Delicious.

- But in the kitchen,
Carlos has had an accident.

Oh, boy.

Luckily, after some
medical attention...

- I'm OK. I'm OK.

- He's good to carry on.

And after two minutes
of being in timeout,

it's now time to see if Jorge
can act like a real owner.

- Ladies, how are you? Welcome.

Welcome to In The Drink.
How are you?

How's everything with you?
- Great.

- Everything good?
Are you excited tonight?

- Yes. Very excited.
- Awesome.

What do you think of the place?
- Awesome.

- Looks amazing.
- Yeah? Like it?

What do you think of the color?
It's amazing, isn't it?

First of all, can I get you
something to drink?

- We already ordered.
- Yeah, what'd you guys order?

- A bottle of Kim Crawford.
- Awesome, awesome.

My name is Jorge. Let me know
if you need anything.

All right?
- Thank you so much.

- Thank you. Thanks for coming.
Thank you.

- Looking very good.

At last, Jorge is finally
starting to get it.

Carlos, you good?

You look like a different man.

A different man,
in control, smiling.

And they're loving the food
out there.

- Perfect.

- With everything
going smoothly,

there's just one more thing.

[inaudible whisper]

- Hey, Nadia, you got a minute?
- Yeah.

- I need you out of here
for like five minutes.

- OK?
- Yeah, let's go.

So, Nadia, Sol and I,

we're asking you
to become manager.

- I think that's something
I can take on

if you're willing to change,
you know?

- I am, I am.

- Change with the restaurant,
you know?

- Yeah, and I think the
biggest change is gonna be

you becoming the GM
for this place.

So it's gonna be really good.

- I'm up for it.
I know I can do it.

I'm down. I can do it.
- Awesome, awesome.

Let's go.
- Got this.

- Thank you. Thank you.

- The new GM at In The Drink,
right here.

Let's go!
- Whoo!

- I'm so happy that Nadia is
now the manager.

- She said, yes, by the way.

- She said, yes?
- Yes.

- Come on.

- Thank you. Thank you.
- Thank you, buddy.

- Good to see you. Thanks.
- Awesome.

Very good.
- Awesome, I'm glad. Thank you.

- It's amazing in here.
It's unbelievable.

- Awesome. Thank you.
- Unbelievable.

- Thanks, buddy.

- Yeah, before when we went
here,

it was kind of
funeral home vibes.

And now it's bright and
lively in there.

You know, everyone was excited.

- I'm so happy.
- Thank you. Thank you.

- The menu was great.

I had a salmon salad that was
absolutely awesome.

- Place looks phenomenal and
the food's much better.

- Thanks, buddy.

- With things heading in
the right direction

at In The Drink...

- Thank you so much.
- Great job.

It's time for me to leave
Jorge and his team.

- Thank you.

- Hey, you, come here.

- Come here, come here.

Hey, I'm here to help.

- Aww.

- You OK?
- Yeah.

- Thank you. Thanks, man.

- It wasn't the best of starts,

but it certainly was
a strong finish.

- Yes.
- OK? The owner.

The owner, yes?
- Let's go.

The owner. Thank you.
- Good night.

Oh, boy.

- Now I get the picture.

I get to see how you have
to run the place.

I have to become better
and do this way for life.

A new beginning.

[dramatic music]

- [exhales heavily]
What a week, honestly.

When I first got here,
I couldn't believe

how a resident could be
struggling

in such a beautiful location
like this

in the middle of Wayne,
but, honestly,

Jorge was so stuck in his ways

and refusing to listen
to his staff.

It wasn't difficult to
see the big issue here.

But if he can learn
to trust his team, delegate,

and take advantage of
this amazing surroundings,

I promise you,
he can go from In The Drink

to a hole in one.

All right. Let's go.

Oh, man.

[bleep] Jorge.

[mischievous music]

Oh, [bleep], [bleep].

Ooh, [bleep].

[bleep].

After just a few weeks of
perfecting the new menu,

the dining room at In The
Drink continues to be busy.

The new drinks cart is out
every day raking in the money,

helping Jorge to start
paying off his debts.

With Jorge taking a step back
and Nadia as manager,

Carlos has enjoyed
some well-earned days off

and has perfected all
the recipes I've taught him.

Next time on
"Kitchen Nightmares..."

Oh, look at this place.
Smells like it's [bleep]

Snoop Dogg's kitchen in here.
What's going on?

Your brother's
working his ass off.

Get the [bleep] out of here.

- Gordon yells at me, I'm
busting his balls right back.

I'm not--I'm not taking [bleep]

from that [bleep] guy.
- Nah, yeah.

- Overall, we're close to
$500,000 in the hole.

- [bleep].

How long have they been
in there?

[gagging cough]

Rot has set in!

Get the customers
out of here, please.

We're shutting this
[bleep] place down now.