All language subtitles for Kitchen.Nightmares.S09E06.1080p.HEVC.x265.MeGusta

- Spring, Texas,

a suburb 20 miles
northwest of Houston...

- Got a over-easy egg
going on those grits?

- As soon as I can
get it off the pan.

- In this small neighborhood
is Kings Blu Jam Café.

- Shrimp and grit
and crab cake.

[electricity buzzes]

- Welcome to Kings Blu Jam.
We're happy to have you.

Would you like to try
one of our biscuits?

- Yes.
- I'll get you some.

I'll be right back.

My name is Connie.

I am the owner
of Kings Blu Jam Café.

I love my restaurant.

Hey, Anthony, can you
make me up some jam?

- Yeah, I got the jam
and stuff right here.

- We're kind of a little
piece of Louisiana

in the Spring area.

Here you go.

I got another shrimp
and grits coming up.

First opened
the restaurant in 2018.

There was one other
breakfast place in the area.

We were packed.
The place was full.

Now we do have competition.

We have a lot of slow days.
We're not making any money.

Our debt is over $600,000.

[dramatic music]

- Connie, stop.

You're pulling tickets down,
and we're right here.

- Justin is my daughter.

She grew from a server
into a manager.

- We're still on these
first two tickets.

[bleep].
- She's very direct.

She's always got something
to say to someone.

And she likes telling
everyone what to do.

- Don't call it. Don't call it.
Do not call it.

- I didn't call
anything, Justin.

- Connie and Justin's
relationship is very toxic.

- Raise your [bleep] eyebrows.
Go ahead.

- I've never seen
a dynamic between a mother

and a daughter like that.

- I'm not serving that,
so you can stop.

- Justin, she's very volatile

in how quick she is
to switch up.

With her personality changes,
it's hard to connect with her.

- These potatoes are
hard as [bleep].

- Come on, come on.
We got it.

- My mom doesn't like conflict.

She just doesn't want
to be mean to people,

and certain situations
where I have to turn

around and be the bad cop.

What was that for?
'Cause it looks burnt.

I'm blunt about everything.
I'm gonna tell you what it is.

I'm gonna tell you how it is.
I'm not gonna be nice about it.

- Somebody had
to peel the shrimp.

- [bleep].

If you want to say something,
let's say something.

- I would love to hit
the mute button on Justin.

so I can actually focus
on what I'm doing.

- [bleep].

- How are you guys doing?
- I didn't really like it.

The crab cake is, like, mushy.
- OK.

- It's frustrating because
my mom's in denial.

- I really don't
like the chicken.

- All right, do you want me
to take it out of your way?

- Yeah.
- OK.

The last three years,
I have been

between the front and the back

just trying to keep
things afloat.

- What was wrong with that?

- She said the chicken
wasn't cooked.

I'm gonna make her
another waffle.

- Connie comes in, and she
starts messing with stuff,

then she goes back out front
and messes with stuff out there

and then comes back
in the kitchen,

It's just--it's chaos.

What are you doing?
- Huh?

- She needs to stay in
her lane as the owner

and just be up front
and let me handle the kitchen.

- This is to-go,
the Belgian waffle.

- She just says,
you're too young.

You don't know what you're
talking about, basically.

[screeches, groans]

- My relationship
with Justin is strained.

Café has pretty much
taken over our lives.

[voice breaking]
But, yes, I love my daughter.

I'm very thankful for her.

- Connie is not only my mom,
she is my boss.

[voice breaking]
And it hurts me as her child

because I don't try
to be mean to her.

I'm frustrated with her

because
she's not listening to me.

And I feel like it's really
ruined our relationship.

My mom has a good heart.

My mom has the right idea,

but she doesn't know
how to execute the idea.

And I don't know
how to help her.

I feel like I have
tried everything,

and I feel like
this is my last--

my last reach to help her.

- Appreciate you coming out.
- No problem.

- My family is on
the line for the debt.

We will lose our house
if this place closes.

[crying] If we had to close
the doors tomorrow,

it would be sad, but we just
really can't go

any further in debt.

We've got to be
able to pick things up

and have better days here.

Chef Ramsay is our last hope.

- Oh, my God, are you OK?
- Yep.

[dramatic music]

- This restaurant is festering.

You cannot be that deluded.

Stop, stop, stop.

I promise you,
you can't do this.

Smell it!

Shut it down!

[upbeat music]

I'm in beautiful Spring, Texas,

a delightful little suburb
just outside Houston,

where, in order to compete
with the surrounding

heavy hitters
in the restaurant world,

family-owned restaurants have
to stand out for pure quality.

But, sadly, Kings Blu Jam Café
seems to be missing

a huge window of opportunity.

In fact, talking
about windows...

is that a freakin'
drive-through?

[quirky music]

[indistinct chatter]

Anyone in there?

Oh, there goes the blinds.

Hello.

- Oh, my God.

- Good morning.
- Good morning.

- How are you?
- I'm great.

- Do I order here or--
- You got to come inside.

- Oh, it's not working?

- No, we're not functioning
out of the drive-through today.

- I'll see you in a minute.
- See you in a minute.

- Thank you.

OK. Well, that was
a waste of time.

Welcome.

Kings Blu Jam Café.

Breakfast, lunch, and
a window that doesn't work.

Let's go.

[suspenseful music]

Kings Blu Jam.

- Hello, hello.
Welcome in.

- Good morning.

- Have a seat
wherever you like.

- Thank you, ma'am.

Chef Ramsay is here.

Our hearts are racing.
We're sweating.

- Hello, I'm Macie.
- Macie, good to see you.

Let's start off
with some coffee, please.

Thank you.
- I got you.

Just be cool.
Just be cool.

- Man, it's a bit
tatty in here.

The restaurant looks drab.

Flies everywhere.

A bleak, bland,
boring dining room

that customers are
definitely not enjoying.

- There you go.
- Thank you.

Right, what do you recommend?

- You know, the biscuit's
pretty good.

- I got to do the chicken
and waffles, right?

- Chicken and waffles.

- What's so special about
the brisket eggs Benedict?

- It's got, like, a barbecue
hollandaise sauce on it.

- Say that again.
A barbecue what?

- Barbecue hollandaise sauce.

- Whose idea was that?

- I-I have no idea.
- Right.

Whilst in town, let's go
the shrimp and grits.

Looks like he's
gonna drop those.

I'd get two hands on those
if I was him.

- Oh, yeah, for sure.

- Where's he going with those?

- As soon as--
[glass shatters]

Oh, [bleep].

Are y'all OK?

- Angela, I'm gonna need you
to come to the dining room,

if you would,
and bring the mop.

- Yeah.
- Damn it.

All over a lady's bag
as well. Oh.

- So sorry about that,
you guys.

- Young man, with cowboy boots
and hair slicked like that,

you should not be carrying
glasses above your head

like that on a tray.

Thank you.
- Thank you.

- Brisket biscuit, keto shrimp
and grits, chicken and waffles.

- All right.

- Is everybody
ready as far as ordering?

- Shrimp and grits?

I'll be right back, guys.
- Thanks.

- Macie, here's
the shrimp and grits.

- Oh.

- Here we go.

Keto shrimp and grits for ya.

- Right.

That looks like someone's
just puked in my bowl.

[bluesy harmonica music]

That is disgusting.

That is [bleep] disgusting.

Really bland.

Terrible.

- We're really
stacking up here.

- Go ahead and finish it off.

- Go ahead.

- Go right ahead.

You were so eager to do it.

- Ah.

So that is?

- You've got our
biscuit Benedict right there.

- That looks ridiculous.

Thank you.
- No problem. Enjoy.

- I'm not too sure
about the word "enjoy."

I think I'm about to eat the
worst Benedict I've ever got.

And my eggs are hard boiled.

Eggs Benedict should be
like a soft, runny egg.

The hollandaise sauce with
barbecue sauce running through,

what were they thinking?

- You doing OK over here,
Mr. Ramsay?

- Between you and I,

especially in
a breakfast diner,

when a chef can't poach an egg,
we're in trouble.

- Yeah.
- Thank you.

Oh, boy.

That was so bad, even the flies
didn't want to land on it.

- He said the poached eggs,
it was not poached.

It was, like,
almost hard boiled.

- OK.

I don't think he
liked the brisket.

[microwave whirring]

[bell dings]

- Can you get that other
biscuit from the microwave,

please, Aaron?
- Yeah.

- I knew when Chef Ramsay
came in and ate the dishes,

I knew what was
wrong with them.

The recipes are outdated.

I've brought all these
things up before.

And Connie doesn't
listen to me.

- OK, I've got our fresh
homemade biscuit here.

- Are they always this heavy?

- They're microwaved,
so that's probably why.

- Right, OK.

Is Chef Mike busy
in the kitchen?

- Sorry?

- Is Chef Mike busy
in the kitchen?

- Mike? No, he doesn't
work here anymore.

- Chef Mike?
- Mike?

- Microwave.

- Oh, you're killing me.

Hold on.
- [laughs]

- That the waffle for this?
- Yeah.

- Thank you.

- Oh, what's this one?

- Got chicken and waffles here.
- Chicken and waffles.

Oh, boy.

Oh, my--[bleep].

The waffle tastes strange.

Wow.

That chicken's drier than
the [bleep] Sahara Desert.

Is Ms. Connie available
for a quick chat?

- I'll go grab her for you.

- Yeah, when she's
got a moment--thank you.

Shocking.
I mean, really bad.

Everything is cooked
with no care.

Awful.
Awful, awful.

- He said for the chicken and
waffles, the chicken was dry.

- OK.

I don't think
our chicken is dry.

Maybe things are fried
a little differently.

Chef Ramsay probably
isn't used to eating

Southern food in the South.

- You must be Connie.
- Connie.

Nice to meet you.
- Nice to see you.

Please, sit down. How are you?
- Good.

- Tough morning?
- Tough morning.

- This dream
of running this café

is everything you've
always wanted, right?

- It is.

- Are you aware how
much this business

is crumbling around you?

- Yes, sir.
I feel it crumbling around me.

- And how much did you
invest to get this thing up

and running?

- We're in debt about 600,000.

- In debt?
- In debt.

- 600 grand?

And how are you getting
by month to month?

- [voice breaking] We're not
even really meeting the bills

at the door.

- I'm sorry. Here.

- [sniffles]

- But you've got
family here as well.

You've got your--
- My daughter.

- Daughter.

But that must put a strain
on your relationship, right?

- [softly] Yeah.

How long is this
sustainable for?

- If we can't turn it around,

we just need to close
the doors.

- No, this is crazy.

We have a hell of
a lot of work to do,

but all I need is just
the honesty, that's all.

Thank you, Ms. Connie.

Oh, boy.

[electricity buzzing]

- Is she out there still?
- Yeah.

[tense music]

- [coughs]
- Are you OK?

Watch your feet.
Watch your feet.

It's everywhere.

- There's some lady in
the back projectile vomiting

from, I think, something
she ate here.

- What happened?

- You had the shrimp
and grits as well?

[bleep].

[dramatic music]

- [coughs]

- Oh, let me get some
water and a towel.

- [spits]
- Here you go.

- Here.
- Damn.

- [bleep].

- I feel better now that I
let out the shrimp and grits,

but I definitely
don't recommend.

Pretty bad.

- I appreciate you coming in.
- Thank you.

- Thank you.
Hope to see you back soon.

- With the restaurant
now empty

and the staff clearing down
between services,

I need to gather the team
for a serious reality check.

Come round, please, guys.
Come round.

Where's Ms. Connie?

Come over, please.

Right.

Oh, boy.

I honestly don't know
where to start.

This place is dysfunctional.

The food is inconsistent.

A drive-through window
that doesn't work.

Above all that,
women are puking up.

There's been a catalog
of events this morning.

It's a [bleep] show.

- I've mentioned to Connie,
you're not open to listening.

- So Mum doesn't listen?

- No, that's why we're
in this situation.

- Justin being the manager,

she has a lot of things
she wants to implement,

but she doesn't
know everything.

I'm sure she thinks she does.
We can't meet every demand.

- Justin, you talk
to her like a stranger.

This is your mother.

Is that normal?
- Yes.

- She's back there
doing her own thing.

She's dropping stuff,
saying that she's

gonna get this, get that.

Who's gonna tell
a little old lady no?

- Wow.

- They've never been
on the same page, ever.

You can constantly hear them
bickering about anything.

- Connie, why are you meddling?

- I guess I'm just
trying to save the café.

[crying]
So I'm working in front.

I'm working in the back.

I'm doing whatever
has to be done.

- The stakes are high enough.
- They are. They are very high.

They're higher than
everybody here right now.

- Are you guys aware of how
far in the weeds we are?

We're not talking about two or
three months behind in sales.

We're talking about
$600,000 in debt.

[pensive music]

This door can close
in a heartbeat.

Ms. Connie, can I have
five minutes on my own

with Justin, please?

Daughter Justin's
anger is clear,

but I'm not understanding why.

So I need to get
to the bottom of it.

There are some big issues here.
- Oh, yeah.

- And why doesn't
Mum address them?

- She doesn't like
confrontation.

She doesn't like basically
seeing what's there.

- How much of a strain does
that put on your relationship?

- [voice breaking] I don't
have a relationship with her.

- Stop it.
- I don't.

I don't see her
outside of work.

I don't talk to her
outside of work anymore.

- That's terrible.

- I don't have the patience
for her anymore.

I'm always frustrated with her.

- This wasn't your dream.
It wasn't your idea, right?

- No, I wanted to be a nurse.

- Wow.

- I was starting school
to be a nurse

before I started working here.
[sniffles]

And I haven't finished
school because I started

working here full-time.

What do you want
from this business?

What's your dream now
that you're in it?

- Well, I would like to be able
to take my mother's--

you know, her name and make it
something for her,

if she listens
to what you have to say

and doesn't be in denial.

- What keeps you here?
- I feel bad as a daughter.

She put her house
up on the line.

Her life is literally
on the line, her retirement,

her savings, everything.

- So you feel guilty?
- I feel guilty.

She's gonna lose everything.
- Sure.

Time to bring an end
to all that [bleep].

I appreciate the honesty.
Do not throw that towel in.

Promise?
- Promise.

Thank you.
- Yeah.

Thanks, love.

[sighs]

[upbeat music]

It's lunchtime.

- Hi, guys, welcome in.
- Hello.

- And the café is open
for business.

- Welcome to Kings Blu Jam.

- Absolutely.
All righty, I got you.

- Thank you.

- I need a chicken breast
down for a balsamic.

- All righty.

- Monte Cristo with fries.

- Connie, can you make
some Monte Cristo batter?

- Yeah.

- With service started,

I'm going to see
how this place functions.

OK, you good?
- Yes, sir.

- How are you?
- Good.

- OK, what are
you making there?

- Some Monte Cristo batter.

- Monte Cristo batter?
- Yeah.

- Do you have a whisk or--

- Yeah, yeah, I got it--

- A lot easier to get
rid of those lumps.

- All right.

- Sorry, excuse me.

What are you actually
doing tonight?

- Just helping any way
I can in the kitchen

or out front, wherever
they're needed.

- Right. OK.

I'm just trying to get up to
speed how this system works.

- All righty, here we go.

[quirky music]

- Mm-mm.

- The chicken is just really,
really, really dry.

It definitely looks
like it's overcooked.

- [bleep].

Seriously, what
the [bleep] is that thing?

It's like a floating disease
in a fryer.

- Monte Cristos are up.
- Heard.

- Oh, my [bleep] good God.

- Connie decided to put
the Monte Cristo on the menu,

but Connie doesn't make
the batter consistently.

- Monte Cristo, man.
Yeah.

- It's greasy. It's heavy.

It's a crazy-looking sandwich.

People don't like it.

- What happened to that
Monte Cristo there, by the way?

- It went.

- Did you send
that Monte Cristo?

- Yes, Chef.
- Oh, my [bleep] God.

- Y'all OK?

- Mm.

- It's bad.
- Yeah.

It tastes gummy.
I don't like it.

- Do you think there's anything
we can do to satisfy you?

- I've seen enough right now.
- OK, OK.

- All right, thank you.
- Yes, sir.

Well, we pretty much
always get complaints

about the Monte Cristo--
it's hit or miss.

- OK, your wings are down.

- Yes, sir?
- What's that?

Is she just moseying around?

- Oh, she's always
been like that.

- So what is she
actually doing now?

- Whatever she wants.

Connie will come
in the kitchen,

and she'll jump in on the line,
help the cooks.

She's washing dishes.

She's out front.
She's seating and greeting.

She will bounce
around everywhere.

She doesn't know where
to stay in one place.

Mom, Mom?
- Yeah.

- It's not gonna toast
right there, for one.

- I know we're in
the middle of service,

but why don't you ask,
hey, Aaron, Justin,

what do you need doing?

Because you're just
going back and forth.

- I'm helping put out tickets,

get the food up
for the customers.

I think I am helping.

I'm not really sure
why no one else seems

to think that I'm helping.

- Did you really put these in
the fryer like that, Connie?

- What's happened?
What's happened?

- Do you see the hair
on the wing?

- Surely you can spot
that stuff, no?

- I didn't spot that.

- [bleep] hell, Connie.
[bleep].

It's very clear the kitchen
lacks any organization.

And now the restaurant
is filling up.

- All righty, I got you.

- The orders are
quickly coming in.

Are they all new tickets?
- Yes, sir.

- Who calls out the orders?
- I do. I do, sir.

- You do?
- Yeah.

- But who's in charge?
- Nobody's in charge.

- I thought you
were the head chef.

- I try--
- Kitchen manager.

- I try to be.
- Kitchen manager?

- I don't manage it enough.
- Ha! He don't do nothing.

He stands here and cooks.
That's it.

- It is hard
working with Justin.

Prior to me getting hired,
her boyfriend was working here.

It was always contentious,
so I try

to stay quiet in the kitchen
so I don't piss her off.

- Kitchen manager?

What a joke.

[tense music]

- What?

What the [bleep] is that?

What is that?

- A potato?

Oh.

- [bleep].
How does that get up there?

- Is that egg?

- It's egg.

How did an egg yolk
get up there?

- That's a good question.

- And what's that
thing there for?

- That's grease
that I have to pour

in the grease thing outside.

- It's from the oven?
- Yes.

- [bleep].

Bloody hell.

That's a health hazard.

With a bucket of bacon fat
also a potential fire hazard,

I'm now convinced
there could be

other health-code violations
in this kitchen.

Oh, my [bleep].

That is stinkin'.

It's slimy.
It's greasy.

[bleep] hell.

[bleep].

How long has
that been in there?

- I don't know.

They be trying to buy this
stuff at the reduced prices.

- "Reduced prices"?
- Yeah.

- Who the [bleep]
is gonna eat that?

[bleep]. This is absolutely
[bleep] disgusting.

There's [bleep] everywhere.

What is that?

Oh, my [bleep].

They're still moving.

[bleep].

Stop right now.

Stop right there.

Ladies and gentlemen,
please stop eating.

All of you, please stop eating.

First of all,
I'd like to apologize.

I can't for a minute longer

just stand here and watch
this restaurant in disarray,

serving you disgusting food.

Out-of-date produce sat
in the fridge, rotten.

Cockroaches.

No organization.

Constantly meddling.

And you may be the owner.
- Yes.

- But, clearly,
you're out of your depth.

- I'm at Kings Blu Jam Café,
Spring, Texas.

Stop.

Ladies and gentlemen,
please stop eating.

After witnessing
a catalog of disasters,

I've shut down
the lunch service.

Out-of-date produce sat
in the fridge, rotten.

Cockroaches.

No organization.

Constantly meddling.

And you may be the owner.
- Yes.

- But, clearly,
you're out of your depth.

[dramatic music]

Connie?
- Yes, sir.

- Part of tonight's service
is like an intervention.

Your restaurant is
in dire straits,

and you're not listening.

You're not listening
to your customers.

You are not listening
to anybody.

We are backed up in hundreds of
thousands of dollars of debt.

And you need to stop
before you take yourself down,

your restaurant down,
and your family down.

Do they not deserve
freakin' better?

- Yes, they do.

- I'd like to apologize
on behalf of Connie.

Please go home.

There's no check.

[indistinct chatter]

- Oh, [bleep].

- There was so much
going wrong.

Gosh.

- While the team clean
up the kitchen...

Can we just get this place
absolutely spotless, please?

- Yes, sir.
- Yeah?

It's time for a serious chat
with Justin and Connie.

Take a seat,
both of you, please.

The dire state
of their relationship

is deeply troubling.

Do you know what pains me?
Is how fragmented you two are.

You're like strangers.

It's hard to believe that
you are mother and daughter.

You guys are enemies.

It's hard to understand
how much love

we've lost
through this business--

and then what
Justin's been through,

what she's wanted to do
and how she's been derailed.

And now she's embroiled
in your doing.

So we have to fix you first.

Connie, what do you want
from this business?

- I want to be able
to serve good food

and give something back
that I grew up with.

- But everyone's
victims of your dream.

- Right.

- Everyone is in disarray.

Everyone's confused.

Everyone's at their wits' end.

And we're in over
$600,000 of debt.

- [crying]
Yes.

- Everything you've worked
the last four decades for

is draining through your
hands on a daily basis.

And we are desperate.
- Yes, sir.

- Desperate people take
desperate measures.

And you are meddling,

and you're taking everybody
down with you.

- Yes.
- Stop.

You're on the verge
of losing your daughter.

Whether you like it or not,
she is the future.

Not perfect, but...

you need to let go
before you lose her.

Justin, to go forward, you've
got to give Mum a chance.

And going forward, Mum,
you've got to stop undermining.

Is that clear?
- It's clear.

- Justin, let's work
together as family.

Stop...bickering.

Let's not set that tone in
front of the rest of the staff

and start supporting...
before it's too late.

Is that clear?
- That's clear. That's clear.

- You have
to actually want this.

I've been telling you,
you have to actually want this

and be willing to change.

- I am willing to change.

- Tomorrow we move
forward together.

Oh, boy.

Holy [bleep].

Connie needs to understand
what she's doing.

And she is not only
destroying her business,

but she is tearing
her family apart.

Justin needs
to trust her mother,

but she also needs
to stop being

so disrespectful
in the kitchen.

If she can't do that...

then there's no point
in continuing.

Man.

- Let's see if you're willing
to make a change

and I am willing to go forward
with that change with you.

- I appreciate that,
really do.

- I don't think that you do.
[sighs]

[somber music]

- [crying]
'Cause I'm gonna tell you now,

whether I own this café
and I don't own this café,

it really doesn't matter.

You're still gonna be
my daughter.

And I'm sorry you have so
much anger toward me for this.

I'm sad.
I really am. I'm sad.

- And all the times
that I've cried to you,

all the times that I've told
you when something was wrong--

- Yeah, sure.
- Yeah, sure. Yeah, sure.

OK, I'm done. You're just
literally [bleep] telling me,

OK, whatever.
- I love you, Justin.

- I don't want a hug.
- I love you.

- I don't want a hug.
- I love you.

- Do not touch me.
I don't care if you love me.

- That's sad to say.
That really is sad to say.

- It is sad to say
at this point.

You made it that way.
Thank you.

- It is.
OK, all right.

You do what your
heart tells you to do.

- My heart told me
to [bleep] contact Gordon.

- Uh-huh.

- I had enough heart to say,

let me save
my mother's retirement.

If I didn't have enough heart,
I wouldn't come in here.

- I go to hug you,
and you don't

even want to give me a hug?
- No, I don't want a hug.

Look at how you've
been acting towards me.

- How do you think
you're acting toward me?

Do you think you're--
- It's a two-way street, girl.

And guess what.
We may have to split off.

- You know...

- Look at how you've
been acting towards me.

- How do you think
you're acting toward me?

You think--
- It's a two-way street, girl.

And guess what.
We may have to split off.

[dramatic music]

- After taking a moment...

- Justin begrudgingly agrees
to come back.

- I'm gonna make it work.

With what Chef Ramsay's
brought to us,

I'm going to just remember
why we're doing this,

and I'm gonna make it work.

- I'm sorry.

I love you.
You know I love you.

[crying] There hasn't been
a day in my life

I haven't loved you.
- I love you, too.

But it's not love,
you putting me through this.

It's not love,
you making me work as hard

as you making me work
back there.

And you're just
dilly-dallying around.

I'm gonna give you this chance.

- I appreciate that.

- I'm hoping that my mom
takes what Chef Ramsay says,

and, you know, she goes home
and basically sleeps on it.

- With Connie and Justin
working to repair the cracks

in their relationship,

my design team begin
working overnight

to repair and update
the café's outdated interior.

[bright music]

The next morning, and the
renovation is now complete.

- Let's do this.

Oh, are you ready?

- Oh, my gosh.

- Oh, wow.

- The dark and old decor
has been replaced

with a lighter color scheme.

And with the booths
stripped out,

the space is now decluttered.

And, finally,

the drive-through window
is operational.

The kitchen
has been deep-cleaned...

and the equipment updated.

- Oh, my God.
- [bleep].

- Wow. I love the photos.
- Wow.

- Wow.
- [gasps]

- Oh, look at the bar stools.

- Oh, the little tiny vases.
- And the little vases.

They're so cute.

- It's hard to believe it
can look this pretty, huh?

- It is hard to believe that
this was the café, isn't it?

- Yeah.

Thank God
for Gordon Ramsay, right?

[crying]
I can't believe it,

that we could have
such a beautiful place.

- Thank God for Gordon Ramsay.
- Yes.

- Whoa.
- Oh, my goodness.

God, it looks so much bigger.

- This is so awesome.
It looks so good in here.

- Amazing.

- Amazing.
- Hi, Chef.

- Oh.
- Are you happy?

- I'm beyond happy.
- Oh, my goodness me.

Are you happy?
- I'm happy.

- Let's go
into the dining room.

We've got freshness,
a restaurant

that is now decluttered.

Great for breakfast.
Great for brunch.

- Beautiful.

- And great for a grab-and-go,

because we are opening
this window.

We are open for business.

- Yes.

I think it's a lot of changes,
but it's exciting changes.

And I'm looking forward
to moving forward.

- Right, should we
talk about the food?

Come over.

The menu consists
of 25 quick items,

most of which can be prepared
in under 3 minutes.

Grab a menu, please.

This is what we launch
with today--

a simple menu,
but done beautifully, right?

Smaller plates for sharing.

Avocado toast, delicious.

Next up, we've got
our classic eggs Benedict.

Hollandaise shouldn't
be tampered with.

If someone wants to stick
[bleep] barbecue sauce

on the side, let them do it.

- Right.
- But don't mix them.

Right, larger plates--
Fried chicken and waffles, yes?

We're using the thigh.

We've done a new batter.
Do not tamper with that batter.

- Right.

- Brunch burger, a classic--
easy to do and fast to execute.

Beer-battered fish tacos,
really good for sharing.

Absolutely delicious.

Bakery--got pumpkin pie,
blueberry hand pie,

chocolate croissant,
and chocolate chip cookies.

That is it.

Excited?
- Excited.

- Very excited.

- Get into the kitchen.
Aaron, grab one.

Have a taste.

While the team continue
tasting the new menu...

- Mmm.
That's a good burger.

- I need to talk to Justin
and Connie before we open.

Right.

Now, for the most important
part of the menu, you two.

- OK.
- Let me explain why.

Family is important for me.

Family is way more important
than any restaurant, ever.

We've allowed the deterioration
of this business

to get in the way
of our family.

- Right.

- I can't even start
to think about relaunching

this restaurant until
you two are on the same page.

It's serious,

because as soon as
I left yesterday,

you were at each
other's throats.

Yes or no?

What is it?

[dramatic music]

[dramatic music]

- I can't even start
to think about relaunching

this restaurant until
you two are on the same page.

It's serious,

because as soon as
I left yesterday,

you were at each
other's throats.

Yes or no?
What is it?

- Yes.

- Yeah?
- Yes.

- You need to give
Mum a chance.

And you have
to embrace change...

- Exactly.
- And allow Justin to step up.

Have each other's back.

And let's use this as
an opportunity to start again.

- Yes.
- OK?

Thank you.
- Thank you.

I want to be able
to grow together

and be what we need to be here.

Well, I'm ready.

- I'm going to communicate
with you,

but I need you to communicate
with me as well, please.

- I will.

- It's a new start
for Kings Blu Jam,

and it's a new start
for Connie and I as we--

growing our relationship
as mother and daughter.

- You ready?
- Yep.

[upbeat music]

- It's finally time
to open the doors

and relaunch the café.

- Tonight I'm
gonna be management

in the front of the house,
take care of the drive-through.

I will be in my lane.

- Hello.
- Hi.

- Hi, ladies.
Welcome in.

- Oh, my gosh,
your first guests, Aaron.

We got a new kitchen
set up, new menu.

I'm nervous
for how it's gonna go,

but I'm excited
because I think we got it.

- Ooh, what a difference.

- Hello, guys.
Welcome in.

- I've invited back
the customers

from the lunch service
I shut down.

- What can I get for everybody?
- The burger.

- And with Connie now only
working the front of house,

Justin is expediting
in the kitchen.

- I have a well-done burger,
Aaron, and a granola bowl.

- Heard.

- For the first time,

the drive-through
has customers.

- To go, to go.
Drive-through, drive-through.

- Hey, how are y'all?

- Could we each get
a croissant?

- Yeah, be right back.
OK.

All right, there you go.
- Thank you so much.

- Thank y'all so much.
See y'all soon.

Bye-bye.

- That was 90 seconds.
- 90 seconds.

- 90 seconds.
- Wow.

- Hi, folks, welcome in.
You guys can follow me.

- With all the tables
out front filling up,

their orders are now
flying into the kitchen.

- What can I get
for y'all today?

- Eggs Benedict.
- The tacos, the fish tacos.

- Fish tacos
and a eggs Benedict.

All right, you got another
avocado toast walking in.

He's not even saying
anything back.

He's not saying nothing back.

Aaron's kind of
in his own little zone,

trying to remember
what he's doing.

There's no communication
between us.

Fried chicken and waffles,
another fish taco,

an eggs Benedict, wedge salad,
another order of fries.

- Justin,
is this ready to roll?

- No, I'm waiting
on a granola bowl.

- Seeing them back there
is making me feel stressed.

- No, no, you need
to make another egg.

- Heard.

- Justin, talk to me, please.
Can we sell or not?

- No, there's too many steps
for Aaron.

- What dish are
we talking about?

- All of it.
All of it.

I'm having to go
back and finish.

You didn't put green onion
on these.

- You can finish it
off like that, right?

Yeah, not the best of start.

Justin's shut down.

She needs to step up
and run this thing.

Otherwise,
we're going backwards.

Come on.
Hey, come here, come here.

- That's too much butter
in your pan, Aaron.

- Yeah, look at me, look at me.

Hey, just for two
seconds, look at me.

You shut down.
You're not talking.

And you're saying he's
got too many components.

So I want you to step off
the expediting and help him.

And I need you
to open up and talk.

- Yes, Chef.
- And then we work together.

And you step over there two
minutes, two minutes over here.

- Yes, Chef.

Can I get fries
on that plate, Aaron?

- This is your night
to shine, right?

- Yes, Chef.
- OK?

So show some enthusiasm,
and you have to have patience.

Remember that.
- Yes, Chef.

[frantic music]

- Ugh!

- So, Justin, which food
do I have in the window?

What ticket am I working here?

- I'm dragging
on every ticket, Connie.

None of it's ready.

Another Lone Star sandwich,
a plain avocado toast.

Whoa, no.

- Oh, man.

Right, Aaron, come over.

That's not how we serve
our eggs Benedict.

So one eggs Benedict
on the fly.

So we can sell this table.

- Heard. Yes, Chef.

- I'm ready to call it
because it's almost

like it's been a waste of my
time being in here tonight.

I would like to talk to you.

[tense music]

- Go on.

- I don't think that Aaron can
hold his weight as a lead cook.

It's too much for him.

- But you can't stand
there like a madam

just shouting out orders.

I asked you to coach them.

- I jumped in, and he's putting
[bleep] food in the window.

- He needs help.

- OK.

- So now you walk away.

Justin, stop acting like
a petulant teenager.

Justin?
- Yes, Chef.

- I'm talking to you,
and you just walk away.

Is that how disrespectful
you want to be?

- He's forgetting
half the stuff.

- And why can't you
tell him and coach him?

- I am.

- Well, do it
a little bit more, then.

[dishes clatter]

And can I just say one
more thing, Justin?

- Yes, Chef.
- Justin?

- Yes, Chef?

- No, I need to look
you in the eyes.

You can treat your
mother like [bleep],

but don't dare start
treating me like [bleep].

[bleep].

- I'm leaving.

- You just give up?

Why?

- Because I don't treat
my mother like [bleep].

She treats me like [bleep].
So it's a [bleep] reaction.

- And this behavior is that?

That's the way you
want to behave?

- "This behavior"?
"This behavior"?

- You're standing
there like a princess.

- Yeah, I'm [bleep] mad
that he's not even trying.

He's not even putting
forth an effort.

- You need to look at yourself.
- Yeah, I have.

- Big-time.
[bleep].

I said jump behind
the line and help them.

- OK, and then I get
behind the line, and then...

- Nothing happens.
- He's just standing there.

- And you can't talk to them.
- I'm calling stuff.

- Holy [bleep].
- I'm leaving.

- I'm leaving.

- Connie, two seconds, please.
- Yep.

- So your daughter is throwing
a fit, and she's walked out.

[dramatic music]

She's over there.

- You need to go inside.

Like, this is actually
[bleep] ridiculous.

- Well, I need to know
what you're doing.

- I'm leaving.
I treat you like [bleep].

- No, you don't.
- Whatever the [bleep]--

No, no, no, I treat
you like [bleep].

- Please come help me.
This is our café.

- I'm a [bleep] daughter.
I treat you like [bleep].

Let me show you how [bleep]
of a [bleep] I am.

- Come on, I need you, Justin.
- [bleep].

- Please come back inside
and help me finish the shift.

- I would like to leave
because Aaron's not putting

forth a [bleep] effort.
- I'll say something to Aaron.

I need you better
than I need them.

Come on, Justin.
- [bleep], man.

- Take a breath.
Take a breath.

Justin needs to stop,
pull it together,

and get back on the line.

Namaste.
This is hard.

This is hard for you.
I love you more than anything.

You know, she is my daughter.
She will always be my daughter.

And we need her in the café.

This night is way too important
not to have Justin.

Justin, please take
a breath, baby.

You are my daughter,
and I love you.

Just help me get
through tonight.

It's gonna be all good.

- My mom coming outside and
saying that she needed me

and that she wanted me
to come back inside,

it felt like it was my mom
being my mom and not my boss.

- Boys, I want y'all to step it
up, if you can, in here for me.

And let's try to get
this food out quickly, OK?

Y'all work together
as a team, please.

- You feeling better?

- Yes, Chef.

Excuse me.

[pensive music]

- Are we back in control?

- Yes, Chef.

- Do you want to do this?
- [voice breaking] Yes, Chef.

- Are you sure?

I know you can do it.

But they need help.

And there's only one
person who can do it.

And it's a long way around
for Mum to come back in here.

So you facing the music is
the best thing you can ever do.

And it's never gonna be easy,
especially at the start.

- Yes, Chef.
- Come on.

- I got tense.
I got frustrated.

And I needed him
to say what he said to me

to kind of, like,
snap out of my own stuff.

But I also needed my mom
to say what she said to me

for me to come back in.

- Right, you ready
to start taking orders?

- Yes, Chef.
- Yeah? Good.

- This is our one shot.

And I'm gonna make
it happen for my mom.

Two avocado toast
and three wedges.

- Yep.

- Hey, guys, welcome in.
I'll be right with you.

- I need a burger well-done
and a taco to sell.

- Heard.
Hamburger well to sell.

- Thank you.

Can I get service, please?

- That's me.
- That's him.

- Avocado toast.

- And the wedge.
- And the wedge is me.

- Mmm.
It's not just plain avocado.

Like, it's seasoned.

- That chicken's really good.

For tonight's meal,
Kings Blu Jam, five stars.

- We've got people
enjoying our food,

people who are telling me
they want to come back and--

I'm about to start crying.

We're extremely grateful.

- Well, thank y'all
for coming in.

I'll check back with you, OK?

- I just need you
for 30 seconds.

Now, listen, tonight was
never gonna be perfect.

You know that?
- Yes, Chef.

- It was not supposed
to be perfect.

We're gonna get bumps.
Handle it.

Stay in there, OK?
- Yes, Chef.

- Come here.
- Thank you.

- You got this. OK?

- Thank you for everything.

- You are the future.

Remind yourself of that,
OK, girl?

- The future of Kings Blu Jam,
I think it looks good.

If everyone can stay
in their lane,

stay doing what we were taught
by Gordon and his team,

then, yeah, I feel like the
café can be a success

and can, you know, grow and
keep going forward

in the years.

- My time is done.

You have
a beautiful restaurant...

- Oh, I'm so thankful for you.

- And, more importantly,
a wonderful family.

Come here.

Keep those spirits up.

OK?

OK?

- You're a blessing.

- This is gonna be thriving.

- Appreciate it.

- I know you can do it.

Have faith in yourself, OK?
- I will.

Chef Ramsay coming
to Kings Blu Jam Café...

[voice breaking]
Bigger than life.

Just so thankful that he came

and helping us
rebuild our house

to where we have a home now.

We just couldn't have
done it without him.

- Wow.

This has been one hell
of a bumpy one.

Honestly,
when I first got here,

I found a mum and daughter
on a collision course.

But, seriously, with
a hard turn of the kitchen,

Connie is now
staying in her lane,

and fingers crossed,
Kings Blu Jam Café

is back on track.

Man, what a week.

What a week.

Two months later...

Connie has been staying
in her lane...

- Guys, this is pretty hot.

- Managing the drive-through,

seeing an increase
in business.

- Thank you guys.

- Justin is managing
the kitchen

and has added a few of their
own items back on to the menu.

Mum and daughter
are continuing to work

on their relationship.

And, thankfully, no one has
thrown up in the restaurant

since I left.

Next time
on "Kitchen Nightmares"...

Oh, my God.

Just tell her it's ice cold.

- I'm not doing it, bitch.
Get out.

Leave me the [bleep] alone.
- My mama is a problem.

- Stop talking.
- I'm in shock.

Produce past its sell-by date.

That is gone.

- I'm in debt
a million dollars.

- This is way deeper-rooted
than any of you think.

Stop.

Apologize to the customers
and send them home.

You're in denial.
- Yeah, I'm in denial.

- I'm in the storm of my life.

I can't.

- Oh.
- No!

Leave me alone.
You take that.