- Yo, those ain't free.
- Um, okay. Um.
Yeah, can I just get a coffee, black.
Oh, man.
Thank you.
Hey, Jubal, sorry, I'm running late.
Some crazy guy threw his coffee at me.
The police came. It was a whole thing.
But you know, justice was served.
The cops ordered the guy to apologize
and pay my dry cleaning bill.
- Uh-huh. And did he?
- The guy gave me 25¢.
The police said that was enough,
and he was sent on his merry way.
- Well, that's why you're an analyst
and not a special agent. - What's that supposed to mean?
- Agents don't let crazy people throw coffee at them, man.
They just don't. - Yeah.
I don't think that that's actually...
- Relax. I'm kidding. Sort of.
I'll see you in a bit.
- Is everything okay?
I thought I heard someone screaming and...
- Don't move.
Don't say a word or I'll shoot you.
- Get down. Get down on the ground.
Get down on the ground with the others.
- You heard her. Get over here, now.
- Okay, look, look, look, there's no need to be...
- No more talking or you're a dead man.
What do you mean you can't do it?
Huh? It can't be that difficult.
- It's all computerized.
I don't have access to the codes.
I'm sorry.
- Okay, then we need to get access to them.
In the meantime, you need to lock the front door.
Make it look like the bank is closed.
Come on, move.
- Wait, wait, he asked you to split the bill?
- No, it was worse.
He went line by line.
You ordered the branzino, I had the chicken.
- Wow, well, he sounds very thorough.
And if you see him again, you are fired.
I mean it.
Isobel, you need to get to the JOC right away.
All right, so one of our own is being
held hostage at Trust National Bank in Brooklyn,
and every move we make,
every action we take needs to be precise
and needs to end with Kelly Moran
and the rest of the hostages walking out of there unharmed.
- Do we have access to the bank security cameras?
- Almost there.
Got it.
- Okay, okay, here we go.
Yeah, yeah, yeah, yeah.
Okay, can you zoom in to this one right here, please?
There's Kelly.
Are these masks gonna stop us from getting facial rec?
- Trying now.
No hits. - Okay.
- Everybody, take out your cell phones
and throw them in the center of the carpet right here.
Now, everyone.
- We're not gonna ask again.
We want everyone's phone now.
If we find a phone in your pocket,
if we hear a ring or a buzz, we will shoot you.
Where's your phone?
- Yeah, I... I must have left it at home.
I... I was rushing to the cleaner, and I...
I must have... - Stand up.
- Hey, look at my shirt. I spilled coffee all over it.
- Just stop talking.
- I hope you're telling the truth.
Take your jacket off, slowly.
Throw it on the floor.
Sit down.
I'm glad.
I don't wanna shoot anyone.
I swear to God.
But I will.
Come on, you're the bank manager, okay?
I need to get in here.
Tell me you found something.
- No.
I'm sorry. - Wrong answer.
Bradley.
- Look, I know you're upset, but there's nothing I can do.
But I can give you money.
- We don't care about money.
We need what's in that safe deposit box.
- Okay, like I keep telling you,
I can't access the box
without the customer's ocular biometrics.
- What the hell does that even mean?
- The security system needs to scan the person's eyes.
Okay, there's... There's no other way.
The customer needs to be here in person.
- What the hell? Did you call the police?
- No. No, I swear.
I... I've been here the whole time.
You would have seen me.
- If anyone moves an inch, we will shoot you, understand?
- All right, we're on the scene.
Have Scola establish a line of communication,
and you head down there as well.
Who knows what these lunatics have in mind.
- Yeah.
- Get the snipers in position. Set up a containment.
100-yard radius.
- This is Special Agent Scola with the FBI.
I'd like to talk to you.
- I'll go get the hostage negotiation phone.
- We're gonna leave a phone at the front door.
We will not attempt to enter the building.
You have my word.
I just wanna talk to you, figure a way out of this.
- Any audio?
We gotta hear what they're saying.
- Let me try.
Mm, negative. It's a video feed only.
- There has to be a way to do this.
- There is, but the person
who actually rents the box needs to be here.
- Well, he's not available, okay, so stop saying that.
- I'm just... I'm telling you that's the only way.
- Can you call someone at the bank
and ask them to open box 1340?
- What are you waiting for? Start calling.
Get us inside that box.
- Box owner's name is Rafael Salazar.
Started renting the safe deposit box three months ago.
- Okay, what else do we know about him?
- Born and raised on Long Island.
Currently lives in Oyster Bay.
Looks like he works in finance.
- Okay, good.
Now we know whose safe deposit box they are trying to access.
We just need to figure out the why
and how they are connected.
- I got two security cameras across the street.
- Let's go check them out.
The bank opens up at 9:00,
so I'd say they showed up around 8:30.
- Okay.
- Right there.
- Can you go back to the car and blow that up?
- Okay, can you fast forward until you see their faces
and then blow that up, too, please?
- Got it.
- Perfect. - Thanks.
- Okay, just got a hit on the car.
It belongs to the safe deposit owner, Rafael Salazar.
- All right, well, now we know they are both connected
to him somehow.
- Just ran the facial images OA sent over.
The male's name is Marco Salazar, age 37.
He's the only child of Rafael Salazar.
The female is Jennifer Salazar. It's Marco's wife.
They lived in Texas for a while.
Neither one has a criminal record.
- All right, where do they live now?
- Same Oyster Bay address as Rafael.
- Okay, let's get Maggie and OA over there right away.
In the meantime, keep digging into Marco and Jennifer.
I wanna know everything we can about these two, who they are,
what they do, and what they ate for breakfast, now.
- We're heading up to Long Island.
Gunman's father lives up there.
Maybe he knows what the hell is going on.
- The hostage phone is by the door.
- Okay. That's it. Thank you.
All right, so if he picks up the phone,
let's get him talking about his father, see what we can learn.
But first things first, get him to pick up.
- Copy that.
It's Agent Scola.
There's a phone at the door.
Please, just answer it, okay?
It'll help us communicate.
Help us figure something out.
- All right, here he comes.
- You, come with me.
- What?
- Grab the phone!
Let's talk.
- Grab it.
- Let me help you.
- Do we have a shot? - It's too risky.
Two suspects and multiple hostages.
- Get down.
- Hello?
- Marco, Agent Scola.
- How... how do you know my name?
- We're the FBI, Marco.
We do this for a living. We know a lot of things.
Okay, we also have access
to a lot of different information.
It's a good thing.
It means that we can help you and your wife, Jennifer.
Also means we can negotiate.
- I don't wanna negotiate.
I want a locksmith, an expert locksmith,
someone who could break into a computerized,
state-of-the-art safe deposit box.
And... and I want zip ties.
- Okay. That's easy.
We can find a locksmith, get you some zip ties, all right?
But in the meantime, please, just try
and stay calm, all right? You don't wanna hurt anyone.
It's only gonna make things worse.
- Things can't get any worse, not for us.
Just... just get us that locksmith.
If he does what we need him to do, everyone lives.
If he doesn't, everyone dies.
- Hell of a place.
FBI.
We're looking for Rafael Salazar.
Hello?
Mr. Salazar? This is the FBI.
We need to talk, now.
- Isobel, no one seems to be home and the door's locked.
- His father may be involved in the crime.
Exigent circumstances.
Just get in there and get me some answers.
- FBI.
- Anybody home?
- OA, get up here right away.
He's dead.
- Doesn't look like it was a pleasant one, either.
- No.
- Thank you.
Hey, so the male gunman's father is dead.
Maggie and OA just found his body at his estate
in Long Island, and it looks like
he was pretty badly beaten.
- That's him.
Marco, listen, all right, I'm gonna need
a little more time, okay?
- No more stalling.
You want me to prove I'm serious?
- No, listen, that's a bad idea.
He hung up.
We need to find this damn locksmith.
- I called the tech squad, but their guy's
all the way in New Haven. - We don't have time.
We need someone now or he's gonna start shooting.
- Where's that damn locksmith?
We're running out of time.
- I just got a text message from Kelly.
- You.
Stand up.
- You want me to stand up? - Yes, now.
- Look, I already told you, okay,
I need another 15 minutes.
- You have exactly 15 minutes.
If I don't have a locksmith,
I'm gonna shoot this guy right here.
- You'll get a locksmith, okay, and a good one.
I promise you that.
- This man is not playing.
- You sure about this, Jubal?
- Not really, but we don't have a choice, do we?
- No.
Hopefully, you won't have to be in there long.
- Snipers are in position, okay?
As discussed, just try to find a way to draw Marco
toward the front window.
We'll take him out.
You overpower the wife, take her by surprise.
Last thing she's expecting is a locksmith to play hero.
- Come over here. We need to pat you down.
- You wanna pat me down here?
- No, you come here.
- Okay.
- Over here.
Okay, right there. Right there. Drop your bags.
Okay.
I'm gonna pat you down, okay?
Okay, he's clean.
Open up your bags.
- Okay. - Yeah.
- Yeah. It's just my tools.
- What's that? - The FBI people gave me that.
- Step back.
Zip ties.
Okay, open this one.
- That's it.
- Okay, he's safe. No weapons.
- I need a safe deposit box opened.
Bank manager says you need the customer's eyes in person,
but there has to be a way around that,
you know what I mean?
- There's always a way.
We can get the person who pays for the box...
- No, that won't work.
- Actually, it will. - It won't work!
- Oh. Right.
Well, we'll find another way.
- Good. Good, I like your attitude.
- Yeah.
- Okay, is there anything else I need to know?
- Yeah.
We need you to get inside that box
within the next 30 minutes, yeah?
- 30 minutes, huh? Okay.
- What are you looking at?
- What... what's that? - You keep looking around.
- I'm a little nervous here, man.
You got guns pointed at me, people sitting around.
I mean, why don't you let the rest of these people go?
- No, we're not letting anyone go
until you get inside that box.
- It's fine, I'm just a locksmith
trying to do a good deed here.
- Just come with me. Now.
- Yeah.
- 1340.
- 1340. Okay, um...
Where is it...
- Okay, if anybody tries to be a hero,
I will shoot you, okay?
So just stay down and let the locksmith do his thing.
Just don't move.
- Right.
- Are you good?
- I... yeah, it looks, you know, pretty straightforward.
- Get to work.
- Ian's gonna walk you through this step by step.
This is doable, right?
- Yes.
I think so. - Try again.
- Yes, it's doable.
I'm reading through the protocols now.
In the meantime, grab a USB cable
and plug your laptop into that port in the wall panel.
- What's that gonna do?
- Nothing. - Come again?
- We need to buy time until I talk to the bank's IT people
and figure out how to do this, so just pretend.
Move your hands across the keyboard,
but don't actually touch the keys.
One misstep and the system will shut down for 24 hours.
- Copy that.
- What are you doing, huh? What are you doing?
Go! Make it tighter!
- Sorry, hey.
- How's it going?
- It's going... going great so far,
but I need access to the electrical panel.
- Hey, Bradley, electrical panel.
- Go. Go.
- Quick.
Come on, come on. Hurry up, damn it.
Go.
- Great. Thank you.
- How much longer?
- How... how long? Um.
Let's see, well, you know, first,
I can't give you an exact time frame, but I'm hoping...
- No. No, we need a guarantee.
- I... I can't... I can't do that.
I can't control every variable.
- How long?
- Just give him an answer you can stand behind.
- 20 minutes.
- Um, 20... 20 minutes.
- Okay. - Yeah.
- That works.
But if it takes 21, you're a dead man.
- I mean, he was obviously hit in the face,
but gathering by the way he's clutching his chest,
I'd say it was a heart attack that killed him.
- I found the room they keep all the security footage in,
but they tore out all the cables.
Stole the hard drive.
- Smart move.
- Look at this.
- Where is she? - I don't know.
Cleared the whole house.
- So she's missing? - Or worse.
We don't know what these two are capable of.
- Hold on a second. Hold on.
Is this is a camera?
Is this is part of the main security system?
- I don't think so.
Looks like it's pointed at this painting,
probably for insurance purposes.
- We need to get this footage to the JOC right away.
- Ian, where are we?
- I'm on the phone with the bank's cybersecurity team now.
They're sending me the information as we speak.
- Jubal, you need to slow play the setup.
Ian will jump on with instructions shortly.
- Make them tighter. It's too loose.
See all this space? Make it tighter.
- And how exactly would you define "shortly"?
- We are moving as fast as we can.
Maggie and OA are in Oyster Bay now trying to get information.
The more we know, the better our odds.
- Copy that.
- The footage from Salazar's estate's downloading now.
It's a motion-activated camera, so not a lot to scrub.
Should have something in the next few minutes.
- Hobbs, anything on Marco's father?
Any financial reason that safe deposit box is so important?
- He's opened up numerous shell accounts
over the last few months, over a billion dollars' worth.
- Originating where? - Colombia.
- Sounds like his dad might be washing money.
- Exactly.
His most recent transaction was a withdrawal
from one of his offshore accounts.
$200 million.
- Did he transfer the money to Trust National?
- No, he converted it to cryptocurrency, Bitcoin.
You don't need a bank for that, just an access code.
- Like I told you before, I don't wanna hurt anyone,
but I will if I have to.
So just do what I say.
- Isobel, I can't keep stalling.
I need Ian in my ear pretty damn quick.
- All right, I'll keep pushing.
- All right. Just tell him.
Isobel, there's a lot going on here.
I need Ian in my ear right now, ready or not.
- It's game time. - Five minutes.
- We don't have five minutes.
- If I give Jubal the wrong instructions,
that metal grid will slide into place
and the whole system will shut down.
It'll make it impossible to breach.
- You've got two minutes.
Jubal, hang with me. He's almost there.
- Got something.
I've been scrolling through the footage.
Marco and Jennifer didn't kill Rafael.
- Then who did? - These two.
- They're asking about the money Salazar stole,
but I still can't make out what Salazar says before dying.
- Okay, stand by.
I'm gonna try to enhance the sound even more.
- The crypto key is in the safe deposit box.
- So that's what they're looking for.
- And these two men are holding their daughter as collateral.
- Start scrubbing traffic cams near Rafael's estate.
Let's find this vehicle now.
- Hey, hey, what is this? What are you doing?
It's too loose. Hey, what is this?
What are you doing? What are you doing?
- Make it tighter!
- These two are losing it fast.
- Ian, get on the comms.
We're out of time.
- Okay.
Connect the USB cord to the main panel.
- Yeah, that's already done.
- Now, type in the bypass code.
It's 100288.
Good, now go to the scanner and...
- What's taking so long?
What's taking so long?
- Look, pal, this is hard enough
without you waving a gun around and shouting at me.
- Okay, just get it open.
Everything we care about depends on it.
- I get it.
I get it.
Look, I know you're just trying to help,
but you're just making the situation worse.
- Don't lecture me!
You have no idea what's happening!
- No, I know. I'm sorry. I'm sorry.
I'm just... I'm just saying, let me do my job,
and everyone will get to go home safely, all right?
- Babe.
Babe, babe, babe, let him do it.
Okay? Just let him do his job, okay?
We need to let him get inside that box, okay?
- The scanner reset code is 1029-63.
- What happened? Why isn't it opening?
- Uh...
I'm not sure.
- Jubal, did you type in the dash?
If not, that's why it didn't open.
Try to stall.
I'll see if there's a workaround.
- You know what, I think I know what I did wrong.
I just need a few more minutes.
- No, no, there's no time.
I have to make a call in 10 minutes.
- 10 minutes.
Okay, well, that should be fine.
I should be able to, uh, fix it by then.
- Jubal, do not let him use that crowbar.
It'll cause the security grid to activate.
- Uh, no, buddy, you don't wanna be doing that.
That's... that's gonna trigger the emergency security system
and the whole damn thing is gonna shut down.
Would you tell him, please? - Marco, don't do that.
- I'm telling you, this is not a good idea.
Please. - Jubal, you have to stop him.
- What are you doing? - I'm serious.
You're just gonna make it impossible.
- No, Marco! Marco!
It's not a good idea.
No, no! - No, no, no!
- No!
No!
- What are we gonna do now? You have to fix it.
- Okay, we... we can fix this. We just need to stay calm.
- Well, then fix it! Make it open!
- I will, I just need a... A few minutes here.
- No! There's no time! Open it now!
- You don't understand.
If you don't open that thing,
they're gonna kill our daughter, okay?
- Okay. I didn't know. Your daughter's in danger?
- Yes!
- Oh, no, no, no, no, don't say anything.
You're just gonna make it worse.
- We don't have any other option.
- I'm so sorry.
Is that why... Is that why you're doing this?
- It doesn't matter. Just open the damn box!
- We just need to be patient and let the system reboot,
and then I'm gonna get you into your box.
- Jubal, you've gotta stall them.
Ian's working on a fix on this side.
Where are we the traffic cams?
- I caught a gray SUV two blocks from the estate.
It was moving away about the time Marco entered the bank.
Two males inside, angle is not great,
but by the profile of the driver,
I think it might be them.
- It looks like there's a kid in the back.
That's gotta be them. Run the plate now.
- Comes back to a rental company.
- Does the car have GPS?
- Yes.
- All right, get me that location now.
If we can rescue Marco's daughter, we can end this.
- GPS shows the car is stationary at Woodbury.
- Maggie and OA are just minutes from that area.
- Isobel, is the car still there?
- Yes.
State troopers will meet you there.
They will hold wide until you arrive.
Maggie, this is a short window.
We've gotta get proof that Marco's daughter is safe.
It's the only way to end this without any more violence.
- Copy that. We'll keep you updated.
- You gotta get it open. There's no other way.
- I can get it open. That's not the problem.
It's just that the metal grid is blocking the boxes.
- No. No, you have to fix this.
We have to get that crypto key.
They killed his father.
Do you think they're gonna hesitate to kill our daughter?
- I don't know.
Um, do you think maybe I could speak to the bank manager?
- Bradley, hey. - Yeah.
- Hey.
Could you maybe override the grid from here?
- No.
But I can call the IT department.
Maybe they can help.
- Okay. Okay.
Yeah, call them.
- That's good. That's good.
We're gonna... We're gonna get this done.
- Jubal, Ian has already tried that.
The bank can't do it remotely.
Well, then, we're all out of options.
- No, maybe not.
We think we found the men that are holding Marco's daughter.
Hopefully, we can get her on the phone shortly.
If we can prove that she is safe,
they will have a reason to surrender.
- I'll keep trying to stall them until they find her.
- Well... well, that's just not good enough.
Well, I need to speak to your supervisor.
Well, there has to be a way.
- What the hell are they saying?
- Just... I'm trying.
Please, just give me a few more seconds, okay?
- Give me the phone. I'll talk to them myself.
- No, no, that won't work. Please...
Will they listen to me now?
Hey, hey!
He's just trying to...
- What?
What the hell is that?
- It's nothing.
That's just the... it's a way for the security center
to be able to talk to me, help me through.
- Are you...
Are you a cop?
- You've been playing us, wasting time.
- Tell Scola and Tiff to prepare to make entry.
Stage, but wait for my command.
- Got it.
- Things have deteriorated.
Prepare to make entry.
- There's no easy way to say this.
If we do, there's a good chance
he'll kill a few of those hostages.
- And if we don't, there's 100% chance.
- Copy that.
- Just tell me who you are.
- I'm an FBI agent.
That's a good thing, Marco,
because we're about to find your daughter.
- You know where she is? - Yeah. We're close.
And we are going to find her.
Now, look, we know your father was tortured and killed,
and we know you're trying to retrieve a crypto key,
and most of all, we know you're doing all of this
to save your little girl.
We understand.
- My father, he got greedy.
He put us all in danger.
- Yeah, they showed us what they did to him,
and they said that they would do the exact same thing
to our daughter if we didn't get
the crypto key out of the box.
So we have to get that code in the next five minutes,
or they're absolutely gonna kill her.
- I know. We understand. We understand.
So why don't you put the weapons down,
let these people go, and work with us
to save your little girl.
- No, no, no, you're lying.
Just like you lied about being a locksmith.
- No, no, this is different.
We're on the same page now, Marco.
- What are they saying? Can they fix this?
- No.
They can't.
- Our baby.
Our baby.
No, no, no, they're gonna kill her.
- They're not gonna kill her if you work with us.
- They're gonna kill her.
No, no, they're gonna kill her. They're gonna kill her.
- Jennifer, listen to me.
Work with us, and we can save your child.
If you work with us, we can save your little girl.
- They're gonna kill her!
No!
- Listen to me.
- We didn't wanna do this, I swear.
- I know.
- No one move! No one!
- Maggie, how close are you to the kidnappers?
These two are losing control.
- We're arriving on location now.
- Marco, you need to relax.
- We didn't ask for this.
All we wanted was to save our kid.
- Okay, you need to release me right now so I can help him.
Otherwise, he's going to bleed out.
- He's the one that tried to grab the gun,
tried to be a hero.
- That may be, but you do not want him to die.
- FBI, don't do it!
- Shots fired.
- Show me your hands!
Drop your weapon!
Man down.
- Keep your hands where I can see them.
- Cover me.
OA, she's here.
- She alive?
- Ella?
Ella?
She's breathing, but she's heavily sedated.
Hey, it's Maggie.
I need multiple ambulances at this location immediately.
- Marco.
I've got good news. Your daughter's safe.
- Show me. Where is she?
- Agents are bringing her down here as we speak,
so why don't you put the gun down?
We'll end this. - No! No!
We need proof.
- I don't have any, not yet, but I will soon.
In the meantime, why don't you let the hostages go?
- So she's dead?
Is that what you're saying?
- No, Marco, I already told you.
The... - Then put her on the phone!
- What are the paramedics saying?
- She's been sedated. They gave her muscle relaxers.
- Well, can they give her adrenaline to wake her up?
- No. They advised against it.
They said it would be way too dangerous.
Okay, what if we take a video of her?
We show them that she's safe. We have her.
Maybe they'll put the guns down.
They'll walk out. - We can't take the chance.
They're spiraling.
If they see their daughter's lying there motionless,
they will assume she's dead.
Just keep me in the loop.
I have to know the moment her status changes.
- Eyes down. Don't move. Don't move. Nobody move!
Down!
- Tiff, this isn't sustainable. They're both too volatile.
Make entry now. - Copy that.
- Don't move. Stay down.
Quit moving! Eyes down!
- Marco, I know them.
If they're telling you your daughter is safe, she is.
- Shut up. I've had enough of your lies.
- Hey, hey, hey, he's not lying.
- No, what the hell are you doing?
- What he's saying is true.
I have agents on the phone.
They're with your child right now.
Talk to them.
They'll let you speak to her, and let's just end this.
- Why would the agents call you?
- Because I'm with the FBI too.
- And these agents, they have my daughter?
- Yeah.
Yes, just take the phone.
Speak to your daughter.
You'll see for yourself.
- If you're lying... - I'm not.
I'm so damn nervous I'm gonna drop this phone.
- Hello?
Hello? Baby, are you there?
Can you hear me?
- Hands up! - Drop the weapon now!
- Drop the gun. Drop it!
- Put your hands up! Turn around!
- We need a medic in here!
- Just so you know, we weren't lying, all right?
Your daughter's safe.
You're okay, all right?
Let it go.
You did good, Kelly.
- Thanks. Thanks.
Now I think I'm gonna go throw up.
- Take a deep breath.
You're all right. It's just the adrenaline.
- Hey.
Hey.
- You okay?
- Hey, is, uh, is their kid really safe?
- Yeah. She's recovering well.
Once the doctor clears her,
Marco's sister has agreed to take custody.
Hey.
That bluff,
daughter on the phone...
It was good.
Took a lot of courage.
- I wasn't really thinking. I just...
- Probably a good thing.
Out in the field, sometimes thinking too much
can get you into trouble.
- Yeah. Yeah, good... good to know.
- You, uh, you saved a lot of lives today.
Including mine.
Thanks.
Get that shirt cleaned.