1
00:00:06,812 --> 00:00:09,381
- 10:30 AM
- Everything looks good, Mr. Reynolds.

2
00:00:09,406 --> 00:00:11,304
- ON A WEDNESDAY...
- Your blood tests are normal.

3
00:00:11,329 --> 00:00:13,300
- Excellent.
- As expected, yes?

4
00:00:13,325 --> 00:00:14,843
It seems that your pressure

5
00:00:14,868 --> 00:00:17,078
- It's a little high.
- Wait.

6
00:00:17,103 --> 00:00:18,929
- Do I have high blood pressure?
- Yes, but

7
00:00:18,954 --> 00:00:21,312
is consistent with your last visit.

8
00:00:21,337 --> 00:00:23,046
We could give you a low dose

9
00:00:23,071 --> 00:00:25,310
- pressure medication.
- No.

10
00:00:25,360 --> 00:00:28,062
Come on, doc. The pills
They are for the old.

11
00:00:28,087 --> 00:00:30,539
Well we all come to a certain point
age at which we need...

12
00:00:30,564 --> 00:00:31,898
Oh yes? I don't.

13
00:00:31,922 --> 00:00:34,293
So no. We are not going to...

14
00:00:34,319 --> 00:00:35,625
Listen, I can see where you're going with this.

15
00:00:35,650 --> 00:00:36,859
Let's not go there, okay?

16
00:00:36,884 --> 00:00:39,343
If I wanted my pressure
was low, simply

17
00:00:39,368 --> 00:00:41,273
I would order my body to lower it.

18
00:00:41,298 --> 00:00:44,445
Chronic hypertension doesn't work like that.

19
00:00:44,470 --> 00:00:46,664
Well that's how it works
with Dennis Reynolds, yes?

20
00:00:46,689 --> 00:00:48,531
And if I have chronically high blood pressure,

21
00:00:48,556 --> 00:00:50,259
It's because I suffer from chronic fools

22
00:00:50,284 --> 00:00:52,414
who don't listen to me when
I say I can do things.

23
00:00:52,902 --> 00:00:54,773
You know what, doc? It's...

24
00:00:55,360 --> 00:00:57,421
I'm going to take control
about this, okay?

25
00:00:57,446 --> 00:00:58,765
Don't worry

26
00:00:58,790 --> 00:01:00,382
because Dennis Reynolds is going to

27
00:01:00,407 --> 00:01:02,444
figure this out on your own.

28
00:01:02,764 --> 00:01:05,671
DENNIS TAKES A DAY OF MENTAL REST

29
00:01:05,696 --> 00:01:11,295
www.subtitulamos.tv

30
00:01:25,564 --> 00:01:26,968
Here we go.

31
00:01:27,790 --> 00:01:29,047
Blood pressure.

32
00:01:29,072 --> 00:01:32,461
Pulse. Resting heart rate,
synchronizing with the phone.

33
00:01:32,486 --> 00:01:33,812
And it records everything.

34
00:01:33,837 --> 00:01:35,383
This is perfect.

35
00:01:35,870 --> 00:01:38,922
Now you will have proof and you will be able to break him
face that stupid doctor.

36
00:01:44,746 --> 00:01:46,693
- Yes.
- Hello, Dennis.

37
00:01:46,718 --> 00:01:48,693
 �We are above or
below sea level?

38
00:01:48,718 --> 00:01:50,638
- What?
- Talk to him about cooking.

39
00:01:50,663 --> 00:01:51,591
Yes, we are doing

40
00:01:51,616 --> 00:01:53,302
family kitchen and we have this

41
00:01:53,327 --> 00:01:55,170
industrial grade pressure cooker.

42
00:01:55,195 --> 00:01:56,318
It is immense,

43
00:01:56,343 --> 00:01:57,552
but we have to make sure

44
00:01:57,577 --> 00:01:58,693
to be above the level
from the sea to be safe.

45
00:01:58,718 --> 00:02:00,232
We cannot be
below sea level.

46
00:02:00,257 --> 00:02:01,576
Otherwise,
we would be under water.

47
00:02:01,601 --> 00:02:02,971
But if it is below sea level,

48
00:02:02,996 --> 00:02:04,591
- can explode.
- That is our great concern.

49
00:02:04,616 --> 00:02:05,795
That this thing is going to explode.

50
00:02:05,820 --> 00:02:07,459
You cannot carry one
pressure cooker under the sea.

51
00:02:07,484 --> 00:02:08,435
Will not explode.

52
00:02:08,460 --> 00:02:10,201
Yes, they don't work that way
pressure cookers.

53
00:02:10,226 --> 00:02:11,834
- Yes.
- You tell me you can't carry

54
00:02:11,859 --> 00:02:13,607
a pressure cooker in a submarine?

55
00:02:13,632 --> 00:02:15,435
How do they feed everyone?
the US Navy?

56
00:02:15,460 --> 00:02:17,302
- They don't pressure cook, Mac.
- Navy argument.

57
00:02:17,327 --> 00:02:19,466
- Navy argument...
-Stop! Stop! Everyone, okay?

58
00:02:19,491 --> 00:02:20,568
They have a grill or something.

59
00:02:20,593 --> 00:02:22,013
I asked for a day of mental rest.

60
00:02:22,775 --> 00:02:23,841
Mental rest day?

61
00:02:23,866 --> 00:02:25,427
What crazy shit is that?

62
00:02:25,452 --> 00:02:27,115
It's something new. It's like
a sick day

63
00:02:27,140 --> 00:02:29,099
but for your brain,
and if someone asks for it,

64
00:02:29,124 --> 00:02:31,099
you have to give it to him and not
you can ask questions.

65
00:02:31,124 --> 00:02:33,365
Did you ask for that? Are you kidding?

66
00:02:33,390 --> 00:02:36,427
Yes, yes. Yes, I asked for a day
of mental rest, yes?

67
00:02:36,773 --> 00:02:38,818
And I'll drive to the beach

68
00:02:38,843 --> 00:02:41,015
and spend the whole day looking at the ocean.

69
00:02:41,040 --> 00:02:42,777
Your car is not in
the workshop? I'm sorry.

70
00:02:42,802 --> 00:02:44,396
It's not a question about mental health.

71
00:02:44,421 --> 00:02:45,758
It's a question of logistics.

72
00:02:45,783 --> 00:02:47,177
Damn. No, you're right.

73
00:02:47,202 --> 00:02:48,271
Dennis, I'll go take you.

74
00:02:48,296 --> 00:02:49,787
I could use a day at the beach.

75
00:02:49,812 --> 00:02:51,748
Shit. You know what? could
be a good way

76
00:02:51,773 --> 00:02:53,677
to find out if we are or
not below sea level.

77
00:02:53,702 --> 00:02:54,802
We can carry the pot, yes.

78
00:02:54,827 --> 00:02:56,115
- We'll take her too.
- No. No. Damn!

79
00:02:56,147 --> 00:02:58,373
Do you hear that beep?
It means stop. No!

80
00:02:59,005 --> 00:03:00,679
It's my mental rest day and none

81
00:03:00,704 --> 00:03:03,202
It's part of her. Damn!

82
00:03:07,179 --> 00:03:09,085
- Hello.
- Hello. How can I help you today?

83
00:03:09,117 --> 00:03:11,256
Yes, I have a reservation under
Reynolds name.

84
00:03:11,281 --> 00:03:14,100
- Okay, let me check.
- OK.

85
00:03:24,856 --> 00:03:27,538
Oh. It's a lot of typing.

86
00:03:27,563 --> 00:03:29,734
- Do you write a novel?
- I'm sorry.

87
00:03:29,759 --> 00:03:32,194
We don't have any more vehicles
available in that class.

88
00:03:32,219 --> 00:03:33,780
No, no, no, I made a reservation.

89
00:03:33,805 --> 00:03:35,725
Sometimes our system
makes double reservation,

90
00:03:35,750 --> 00:03:37,741
so it's our mistake and we could

91
00:03:37,766 --> 00:03:40,382
- offer you a free upgrade.
- OK.

92
00:03:40,407 --> 00:03:43,624
This is the Tsuma EVS, a
fully electric car

93
00:03:43,649 --> 00:03:45,353
with screen controls
touch, automated steering

94
00:03:45,378 --> 00:03:47,014
and manufactured right here,
in the United States.

95
00:03:47,749 --> 00:03:50,054
They are incredible. I have seen them.
They are really great.

96
00:03:50,500 --> 00:03:53,936
Yes, no. I accept and I will take those keys.

97
00:03:53,961 --> 00:03:55,522
There are no keys.

98
00:03:56,784 --> 00:03:59,522
- There is an application.
- Yes.

99
00:03:59,639 --> 00:04:00,677
An application.

100
00:04:01,442 --> 00:04:03,999
I have to tell you that I don't like that.

101
00:04:04,024 --> 00:04:06,772
I already have many
apps on my phone

102
00:04:06,797 --> 00:04:09,311
and the keys are a system

103
00:04:09,336 --> 00:04:10,991
that have existed for millennia.

104
00:04:11,016 --> 00:04:13,121
I don't know why we try
to fix that, but...

105
00:04:13,287 --> 00:04:14,656
Yes, no, now we have applications.

106
00:04:14,681 --> 00:04:16,252
We have apps for everything, right?

107
00:04:16,277 --> 00:04:18,358
Even for things
those of us who already had things.

108
00:04:19,208 --> 00:04:21,679
Since my blood pressure is rising

109
00:04:21,704 --> 00:04:23,775
and reaching a peak...

110
00:04:23,800 --> 00:04:25,694
I'm going to go with him.
Let's download the application.

111
00:04:25,719 --> 00:04:27,171
Right? What is one more application?

112
00:04:27,715 --> 00:04:30,147
The phone is the key now. Simple.

113
00:04:33,138 --> 00:04:36,108
It's nice. Driving
soft, it's silent.

114
00:04:36,133 --> 00:04:39,132
I'll try this auto steering thing.

115
00:04:47,479 --> 00:04:49,140
It's impressive.

116
00:04:49,589 --> 00:04:51,554
It's time to start this
mental rest day

117
00:04:51,579 --> 00:04:53,741
with some vegetable tonic
to feel good.

118
00:04:54,122 --> 00:04:57,343
My good friend, Mr. Kratom.

119
00:04:58,684 --> 00:05:01,179
But this thing is horrible.

120
00:05:01,204 --> 00:05:03,054
I need some kind of mixer.

121
00:05:04,046 --> 00:05:07,491
Tsuma, direct me to the
nearest tea shop.

122
00:05:07,924 --> 00:05:09,632
Redirecting to Teaspoon.

123
00:05:09,809 --> 00:05:11,194
Holy shit.

124
00:05:12,772 --> 00:05:16,007
Tsuma, play... Roxette.

125
00:05:16,804 --> 00:05:18,202
Roxette playing,

126
00:05:18,227 --> 00:05:19,905
"Listen to your heart."

127
00:05:21,324 --> 00:05:23,811
That's great.

128
00:05:26,053 --> 00:05:28,577
I'll sit here and enjoy the ride.

129
00:05:28,853 --> 00:05:30,538
This car is fantastic.

130
00:05:39,116 --> 00:05:40,408
Hello.

131
00:05:40,433 --> 00:05:42,869
- A herbal tea, please.
- What flavor?

132
00:05:43,156 --> 00:05:44,986
Flavor. I don't know. Jasmine?

133
00:05:45,019 --> 00:05:46,682
Sorry, I meant the pearls.

134
00:05:46,707 --> 00:05:48,354
 �The small spheres

135
00:05:48,379 --> 00:05:49,924
of tapioca and sugar?

136
00:05:49,949 --> 00:05:51,580
The tea comes with pearls.

137
00:05:51,765 --> 00:05:53,236
Well no

138
00:05:53,268 --> 00:05:54,931
because I see the tea right there

139
00:05:54,956 --> 00:05:56,127
and I see the pearls over there,

140
00:05:56,152 --> 00:05:58,197
so why
just not combine them?

141
00:05:58,222 --> 00:05:59,322
I will have tea

142
00:05:59,347 --> 00:06:01,642
without the covert mechanism of
diabetes delivery please.

143
00:06:02,208 --> 00:06:04,830
The system doesn't let me do that.

144
00:06:08,202 --> 00:06:10,033
Good. Yes. No, it's okay.

145
00:06:10,887 --> 00:06:12,064
Pearl tea, please.

146
00:06:12,089 --> 00:06:13,728
I asked for a day of mental rest.

147
00:06:13,753 --> 00:06:15,724
Self-care, yes? That's what people call

148
00:06:15,749 --> 00:06:18,001
whenever you need an excuse
to do whatever the hell they want?

149
00:06:18,026 --> 00:06:20,095
- I don't know.
- Yes. Of course you don't know.

150
00:06:20,120 --> 00:06:22,283
Of course not. A tea of
Chewy sugar, please.

151
00:06:22,630 --> 00:06:25,189
OK. You can scan the code.

152
00:06:26,607 --> 00:06:27,486
Why?

153
00:06:27,741 --> 00:06:29,462
Because the code
leads to the application.

154
00:06:29,545 --> 00:06:31,525
There are two applications today, yes.

155
00:06:31,806 --> 00:06:33,275
I have apps for everything, you know?

156
00:06:33,300 --> 00:06:35,004
Even though I'm already
talking to the person

157
00:06:35,029 --> 00:06:36,447
I could take my order right here,

158
00:06:36,472 --> 00:06:38,658
I have to download one
application, right?

159
00:06:38,745 --> 00:06:40,115
How about this?

160
00:06:40,784 --> 00:06:42,883
I have money, you have you.

161
00:06:42,909 --> 00:06:44,312
Why don't we rationalize things?

162
00:06:44,493 --> 00:06:46,197
But we don't accept cash.

163
00:06:46,668 --> 00:06:48,822
Yes. How about cards? Do they accept them?

164
00:06:48,847 --> 00:06:50,181
- Yes.
- Brilliant.

165
00:06:50,206 --> 00:06:52,759
But there is a minimum of ten dollars.

166
00:06:56,077 --> 00:06:58,455
Although there is no minimum
in the application.

167
00:07:02,144 --> 00:07:03,614
I'm sorry.

168
00:07:03,851 --> 00:07:05,087
It's not your fault.

169
00:07:05,112 --> 00:07:06,416
You didn't create the system.

170
00:07:06,441 --> 00:07:08,228
The system is what it is

171
00:07:08,253 --> 00:07:10,224
and yes, we both are
victims here, so...

172
00:07:10,495 --> 00:07:11,431
What?

173
00:07:12,214 --> 00:07:13,321
Nothing.

174
00:07:14,118 --> 00:07:16,134
Two pearl teas, please.

175
00:07:30,706 --> 00:07:32,277
Shit.

176
00:07:59,872 --> 00:08:01,384
It's bitter.

177
00:08:06,083 --> 00:08:07,361
It's very sweet.

178
00:08:09,210 --> 00:08:10,880
Oh well. It's good.

179
00:08:12,150 --> 00:08:13,759
What do you mean by
"Key not found"?

180
00:08:13,784 --> 00:08:15,205
Key not found? There is no key.

181
00:08:15,230 --> 00:08:16,603
The key is my...

182
00:08:17,256 --> 00:08:18,416
phone.

183
00:08:19,316 --> 00:08:21,166
Where is my phone? Where is it?

184
00:08:23,285 --> 00:08:25,389
Damn, where is my phone?

185
00:08:29,306 --> 00:08:31,525
Shit. Yes. What's wrong?

186
00:08:31,550 --> 00:08:33,376
- Hello, Dennis. Hello.
- Hello.

187
00:08:33,401 --> 00:08:35,072
Hey, very fast. There are
a french sandwich

188
00:08:35,097 --> 00:08:36,947
yours in the fridge. Can we eat it?

189
00:08:36,972 --> 00:08:39,548
No, that's been in the
refrigerator for a month, friend.

190
00:08:39,573 --> 00:08:41,244
Don't eat it and don't call me!

191
00:08:41,269 --> 00:08:42,908
- We already ate it.
- Yes, we ate it.

192
00:08:42,933 --> 00:08:44,541
- We ate it.
- I told them not to eat it.

193
00:08:44,581 --> 00:08:46,376
Dee tried to tell us no
We would eat it, but whatever,

194
00:08:46,401 --> 00:08:48,416
we call you now so that you don't
be mad at us later.

195
00:08:48,441 --> 00:08:50,423
- Okay?
- Yes, we hope you have fun there

196
00:08:50,448 --> 00:08:51,784
and then you come back and be happy.

197
00:08:51,809 --> 00:08:53,142
Don't wait for the sandwich

198
00:08:53,167 --> 00:08:54,626
When you come back, because he's gone, okay?

199
00:08:54,651 --> 00:08:56,455
But don't worry.
It was pressure cooked.

200
00:08:56,480 --> 00:08:57,939
- Yes, we cook it under pressure.
- What do you mean?

201
00:08:57,964 --> 00:08:59,935
No, you can't cook
pressure a sandwich.

202
00:08:59,960 --> 00:09:02,494
Yes you can, and I guarantee that the Navy

203
00:09:02,519 --> 00:09:04,223
- he's down in his submarine...
- No. Don't talk!

204
00:09:04,248 --> 00:09:06,642
- with your pressure cooker.
- For. No more calls! No more!

205
00:09:14,503 --> 00:09:15,874
Fantastic.

206
00:09:19,797 --> 00:09:20,933
Hello, officer.

207
00:09:21,029 --> 00:09:22,700
License and registration.

208
00:09:22,811 --> 00:09:24,948
Well, it's a rental car, actually.

209
00:09:25,113 --> 00:09:26,543
Turn off the car.

210
00:09:28,006 --> 00:09:28,968
Yes.

211
00:09:28,993 --> 00:09:32,396
I can't because I don't have a key.

212
00:09:32,421 --> 00:09:35,045
Well, technically there is no key.

213
00:09:35,070 --> 00:09:37,701
My phone is the key and...

214
00:09:38,364 --> 00:09:39,576
I don't have a phone.

215
00:09:40,902 --> 00:09:42,238
Get out of the car, sir.

216
00:09:42,420 --> 00:09:44,388
I would really prefer not to go out

217
00:09:44,413 --> 00:09:46,716
because I'm afraid of
If I go out, then

218
00:09:46,741 --> 00:09:48,746
I won't be able to start
the car again.

219
00:09:48,841 --> 00:09:50,912
Sir, get out of the car, please.

220
00:09:52,307 --> 00:09:54,612
Yes, of course. He doesn't care.

221
00:09:54,912 --> 00:09:57,131
Very good, leaving.

222
00:10:08,617 --> 00:10:11,177
Well, who could have predicted it?

223
00:10:15,122 --> 00:10:17,724
Hello. Good afternoon. Well,
and you? Thanks for asking.

224
00:10:17,749 --> 00:10:19,076
Listen, my name is Dennis Reynolds

225
00:10:19,101 --> 00:10:21,427
and I'm on a low family plan
the name of Frank Reynolds,

226
00:10:21,452 --> 00:10:23,006
and I need a new phone, please.

227
00:10:23,031 --> 00:10:24,801
Well, I can help you with that here.

228
00:10:24,826 --> 00:10:26,248
Great.

229
00:10:26,273 --> 00:10:28,240
Frank Reynolds...

230
00:10:32,522 --> 00:10:34,443
My name is not that long.

231
00:10:34,468 --> 00:10:36,623
Looks like I can get you
a replacement phone here.

232
00:10:36,648 --> 00:10:38,802
I can have it
tomorrow at the end of the day.

233
00:10:38,827 --> 00:10:41,037
No, that's not going to work.
I need it today.

234
00:10:41,062 --> 00:10:44,216
Unfortunately, phones
They are in our warehouse, so...

235
00:10:45,332 --> 00:10:46,748
Tell me about those,

236
00:10:47,327 --> 00:10:48,831
because they look like phones.

237
00:10:49,073 --> 00:10:50,083
It's not the phones.

238
00:10:50,108 --> 00:10:51,177
- Aren't they the phones?
- No.

239
00:10:51,202 --> 00:10:52,966
Those aren't the phones, so...

240
00:10:52,991 --> 00:10:54,826
So that they know. They are just boxes

241
00:10:54,851 --> 00:10:56,810
full of phones that
It's not the phones.

242
00:10:56,835 --> 00:10:59,295
- Telephones for new clients.
- For new clients, of course.

243
00:10:59,320 --> 00:11:01,373
Not for old customers.
Not for paying customers,

244
00:11:01,398 --> 00:11:02,701
the people who have been
paying for months and months,

245
00:11:02,726 --> 00:11:04,095
and years and years.

246
00:11:04,120 --> 00:11:05,690
Let's punish those people
and let's give the phones

247
00:11:05,715 --> 00:11:07,545
who are there to new customers.

248
00:11:07,570 --> 00:11:08,939
This is how the system works.

249
00:11:08,964 --> 00:11:10,635
Yes, well, that system.

250
00:11:10,660 --> 00:11:12,138
I've been thinking about it all day.

251
00:11:12,163 --> 00:11:15,209
I'll tell you something, friend. No
I'm mad at you, okay?

252
00:11:15,234 --> 00:11:17,115
I'm angry at the system.

253
00:11:17,140 --> 00:11:18,857
But unfortunately the
system is not here

254
00:11:18,882 --> 00:11:22,322
to direct my
frustrations towards him...

255
00:11:27,288 --> 00:11:29,826
Good. Let's try something else.

256
00:11:31,279 --> 00:11:32,951
 �And if we add a new line

257
00:11:32,976 --> 00:11:34,474
to Frank Reynolds' family plan?

258
00:11:34,499 --> 00:11:36,045
Would that make me a new customer?

259
00:11:36,070 --> 00:11:37,935
Yes, I can do that.
I just need your PIN.

260
00:11:38,145 --> 00:11:39,646
Of course, because the PIN is
the phone key

261
00:11:39,671 --> 00:11:40,865
and the phone is the car key,

262
00:11:40,890 --> 00:11:42,263
and everything has been rationalized.

263
00:11:42,418 --> 00:11:45,146
Excuse me, please. I need
make a call on my watch.

264
00:11:45,314 --> 00:11:47,060
- Are you sure it's going to work?
-Charlie,

265
00:11:47,085 --> 00:11:49,052
Diamonds are made under pressure.

266
00:11:49,077 --> 00:11:50,474
This is a pressure cooker.

267
00:11:50,499 --> 00:11:52,834
Let's cook
diamonds. It's very linear.

268
00:11:52,859 --> 00:11:53,990
What a genius.

269
00:11:54,015 --> 00:11:55,568
I can't believe anyone
has occurred to you before.

270
00:11:55,600 --> 00:11:57,256
- We are going to be rich.
- I know, I know.

271
00:11:58,010 --> 00:11:59,256
It's Dennis.

272
00:11:59,281 --> 00:12:00,404
Don't answer.

273
00:12:00,429 --> 00:12:02,771
- It is a test of the day of
mental rest. - A test.

274
00:12:02,796 --> 00:12:03,912
Test?

275
00:12:04,266 --> 00:12:06,357
In my time, yes
you wanted to get out of work,

276
00:12:06,382 --> 00:12:08,013
you hit yourself with a hammer

277
00:12:08,038 --> 00:12:11,021
or you got bitten by
a shark or something simple.

278
00:12:11,556 --> 00:12:12,997
No, he's not going to answer now.

279
00:12:13,030 --> 00:12:14,888
No, why would I? Unreal.

280
00:12:14,913 --> 00:12:18,921
Let's try... 69-69.

281
00:12:19,795 --> 00:12:20,865
OK.

282
00:12:21,588 --> 00:12:23,505
- Yes, that's it.
- Did it work?

283
00:12:23,530 --> 00:12:24,685
It's ready.

284
00:12:24,710 --> 00:12:26,080
- Really?
- That's right.

285
00:12:26,105 --> 00:12:27,224
- Is this the phone?
- It's the phone.

286
00:12:27,249 --> 00:12:28,912
I'm going to open the box, I'm going to turn it on.

287
00:12:28,937 --> 00:12:30,396
-And the phone is going to work?
- Yes.

288
00:12:30,421 --> 00:12:32,025
It's going to work. It's your phone.

289
00:12:35,154 --> 00:12:37,490
Why don't they communicate?!

290
00:12:37,515 --> 00:12:41,490
Speak! Speak! Speak! Speak!

291
00:12:41,515 --> 00:12:43,724
Speak! Speak!

292
00:12:43,749 --> 00:12:45,576
Dennis Reynolds.

293
00:12:45,601 --> 00:12:48,334
D, E, "N" for Nancy...

294
00:12:48,359 --> 00:12:50,420
License plate... "B" for whale,

295
00:12:50,445 --> 00:12:53,326
SX355.

296
00:12:58,681 --> 00:13:00,084
I'm sorry. I didn't understand it.

297
00:13:00,109 --> 00:13:02,115
Yes, no, I know I don't
You understood why I didn't say it.

298
00:13:02,140 --> 00:13:03,427
I didn't say what it was.

299
00:13:03,452 --> 00:13:04,956
Did he say "January"?

300
00:13:05,134 --> 00:13:06,927
No, I didn't say "January." I didn't say anything.

301
00:13:06,952 --> 00:13:08,482
I didn't give a month or a day.

302
00:13:08,507 --> 00:13:10,670
Representative. No, representative.

303
00:13:10,695 --> 00:13:12,201
Human! Human!

304
00:13:16,651 --> 00:13:17,513
D,

305
00:13:17,538 --> 00:13:20,263
E, "N" for "night."

306
00:13:20,288 --> 00:13:22,225
I, S.

307
00:13:22,250 --> 00:13:23,271
Dennis Reynolds.

308
00:13:23,296 --> 00:13:25,349
"D" for "stop this!"

309
00:13:25,374 --> 00:13:26,927
"E" for "engage with human."

310
00:13:26,952 --> 00:13:28,795
"N" for "need"!

311
00:13:28,820 --> 00:13:33,709
"N" for "need"!
"I" for "this is unreal"!

312
00:13:33,796 --> 00:13:36,443
"Y" for "help"!

313
00:13:36,468 --> 00:13:38,906
There has to be a way
to open this damn car!

314
00:13:38,931 --> 00:13:40,865
How do I open the car?!

315
00:13:42,516 --> 00:13:44,028
Dennis Reynolds.

316
00:13:45,274 --> 00:13:47,482
D, E,

317
00:13:48,341 --> 00:13:50,951
"N" as in "endless."

318
00:13:51,626 --> 00:13:53,464
- "N" as in... - Thanks for calling.
to Tsuma customer service.

319
00:13:53,489 --> 00:13:54,321
It will never help me.

320
00:13:54,346 --> 00:13:55,493
Your call is very
important for us.

321
00:13:55,518 --> 00:13:57,321
Please enter
your 17-digit VIN.

322
00:14:00,240 --> 00:14:01,602
Please say your name.

323
00:14:01,627 --> 00:14:04,836
-Dennis Reynolds.
- I have it. Let me transfer it.

324
00:14:07,736 --> 00:14:09,344
Thanks for calling
Tsuma customer service.

325
00:14:09,369 --> 00:14:12,141
My name is Daisy. Can you give me your
name and 17-digit VIN?

326
00:14:12,189 --> 00:14:13,562
No. No, no. No.

327
00:14:13,587 --> 00:14:15,227
I just...

328
00:14:16,161 --> 00:14:19,568
I just entered all that
information in the system.

329
00:14:19,593 --> 00:14:20,774
I'm sorry, sir.

330
00:14:20,799 --> 00:14:22,907
- I understand, but...
- It's okay. No no.

331
00:14:22,932 --> 00:14:24,297
Daisy, right?

332
00:14:24,322 --> 00:14:27,133
Listen, don't be sorry, okay?
I'm not mad at you.

333
00:14:27,158 --> 00:14:29,758
I'm a little upset, but I'm
upset about the situation, okay?

334
00:14:29,783 --> 00:14:31,446
And the situation is this, Daisy.

335
00:14:31,471 --> 00:14:33,532
If you give me a second
and you please me, okay?

336
00:14:34,531 --> 00:14:37,625
My new phone doesn't know
communicate with my car.

337
00:14:37,650 --> 00:14:40,157
I called the car rental company

338
00:14:40,182 --> 00:14:42,086
and they put me with a supervisor

339
00:14:42,111 --> 00:14:43,415
who told me to call
to Tsuma Roadside,

340
00:14:43,440 --> 00:14:44,943
so he called Tsuma Roadside.

341
00:14:44,968 --> 00:14:46,032
I spoke to someone there

342
00:14:46,057 --> 00:14:47,282
who put me with another supervisor

343
00:14:47,307 --> 00:14:48,677
who told me to call
to the service center.

344
00:14:48,702 --> 00:14:50,657
So I called the center
service, I spoke with...

345
00:14:50,682 --> 00:14:52,602
I don't know... two, three idiots out there

346
00:14:52,627 --> 00:14:54,296
They didn't have any answers for me.

347
00:14:54,321 --> 00:14:56,292
They put me with one of their supervisors

348
00:14:56,317 --> 00:14:58,844
and that person told me to come back
to call the rental company.

349
00:14:58,869 --> 00:15:00,273
So I called the company
car rental,

350
00:15:00,298 --> 00:15:02,703
then Roadside, downtown
service, rental company,

351
00:15:02,728 --> 00:15:04,618
Roadside, service center,
rental company,

352
00:15:04,643 --> 00:15:06,336
Roadside, service center, and so on

353
00:15:06,361 --> 00:15:08,133
and so on for hours and hours,

354
00:15:08,158 --> 00:15:09,672
until finally someone
had the presence of spirit

355
00:15:09,697 --> 00:15:11,727
to let me know that there is a
damn customer service line.

356
00:15:11,752 --> 00:15:13,383
I called the customer service number

357
00:15:13,408 --> 00:15:15,750
and now I find myself
Talking to you, Daisy,

358
00:15:16,001 --> 00:15:17,538
my little wild flower.

359
00:15:17,563 --> 00:15:19,946
And you ask me to enter my VIN

360
00:15:19,971 --> 00:15:21,375
and my date of birth again,

361
00:15:21,400 --> 00:15:24,336
information that I have already
entered into your system.

362
00:15:24,368 --> 00:15:26,672
Well, listen, Daisy, Daisy,

363
00:15:27,064 --> 00:15:28,727
Bear with me, okay?

364
00:15:29,412 --> 00:15:31,916
I know you didn't create the
system, okay?

365
00:15:31,941 --> 00:15:33,719
So it's not your fault.

366
00:15:33,903 --> 00:15:35,805
But someone created the system

367
00:15:36,277 --> 00:15:38,648
and I would like it very much
blame that person.

368
00:15:38,947 --> 00:15:41,520
So... who is it?

369
00:15:41,653 --> 00:15:42,968
Sir, I'm sorry. Who is...?

370
00:15:42,993 --> 00:15:45,563
Who is the person who created your
customer service system

371
00:15:45,588 --> 00:15:46,805
in such a way

372
00:15:46,830 --> 00:15:48,149
that the information entered

373
00:15:48,174 --> 00:15:49,977
on the computer it is not transmitted

374
00:15:50,002 --> 00:15:52,007
to the human representative?

375
00:15:52,172 --> 00:15:53,975
Sir, I don't know. I can get through it
with one of my supervisors.

376
00:15:54,000 --> 00:15:55,274
No, no, no. No, Dai... no.

377
00:15:55,299 --> 00:15:56,930
No, don't hand me over to a supervisor, Daisy.

378
00:15:56,955 --> 00:15:58,813
Daisy, Daisy...

379
00:15:59,475 --> 00:16:00,813
It's just you and me.

380
00:16:00,838 --> 00:16:02,922
Just you and me, Daisy, fighting

381
00:16:02,947 --> 00:16:04,922
against a broken system designed

382
00:16:04,947 --> 00:16:06,918
to drive us both crazy

383
00:16:06,943 --> 00:16:08,703
that we have to take days off

384
00:16:08,728 --> 00:16:10,743
for our mental health.

385
00:16:13,846 --> 00:16:14,789
Daisy?

386
00:16:15,102 --> 00:16:16,071
Yes?

387
00:16:16,535 --> 00:16:19,055
The Tsuma. It is done in
United States, right?

388
00:16:19,080 --> 00:16:20,086
That's right.

389
00:16:21,323 --> 00:16:22,735
Where?

390
00:16:31,575 --> 00:16:33,513
Yes. Great, wonderful.

391
00:16:33,942 --> 00:16:36,294
Okay, yes. Yes.

392
00:16:36,319 --> 00:16:37,755
I'll call you later.

393
00:16:40,161 --> 00:16:42,922
Hello. How are you?

394
00:16:43,553 --> 00:16:44,891
I have been better.

395
00:16:46,448 --> 00:16:48,102
I've been worse.

396
00:16:48,858 --> 00:16:50,313
Is the CEO there?

397
00:16:50,338 --> 00:16:52,680
Excuse me. Who are you?

398
00:16:52,869 --> 00:16:54,274
Dennis Reynolds.

399
00:16:55,065 --> 00:16:58,840
D, E, "N" for "Nancy", N, I, S.

400
00:16:59,122 --> 00:17:01,110
Tsuma Customer by

401
00:17:01,671 --> 00:17:04,617
six hours and 17 minutes.

402
00:17:04,812 --> 00:17:07,151
I have some useful comments

403
00:17:07,176 --> 00:17:09,641
that I would like very much
transmit to your boss.

404
00:17:10,638 --> 00:17:13,478
Shall I bring you water or something?

405
00:17:13,760 --> 00:17:16,313
Listen, I've traveled

406
00:17:16,338 --> 00:17:19,055
with a scorching sun and a
torrential rain up to here,

407
00:17:19,080 --> 00:17:21,117
So, if you don't mind, wait.

408
00:17:21,142 --> 00:17:24,048
He is not in the office

409
00:17:24,073 --> 00:17:25,352
this week,

410
00:17:25,377 --> 00:17:28,368
but the opinion of the customers
It is very important for him,

411
00:17:28,393 --> 00:17:32,047
So, if you want to leave him a message,

412
00:17:32,334 --> 00:17:34,743
I'll make sure you get it.

413
00:17:37,937 --> 00:17:40,342
If I leave you a message,

414
00:17:41,360 --> 00:17:43,110
can you assure me

415
00:17:43,135 --> 00:17:45,274
What will you send it to?

416
00:17:45,299 --> 00:17:47,470
Of course. I
will make sure you receive it

417
00:17:47,495 --> 00:17:49,758
when I get back from the beach house.

418
00:17:55,478 --> 00:17:56,866
Beach?

419
00:17:58,169 --> 00:17:59,282
Yes.

420
00:18:00,890 --> 00:18:02,797
Today I had to go to the beach.

421
00:18:02,822 --> 00:18:04,516
- How good.
- Yes.

422
00:18:04,952 --> 00:18:06,289
What do you think?

423
00:18:10,398 --> 00:18:12,141
What beach?

424
00:18:22,812 --> 00:18:25,086
Brandon, dinner is ready!

425
00:18:38,296 --> 00:18:39,537
Hello.

426
00:21:05,230 --> 00:21:07,098
This is a medical marvel.

427
00:21:07,459 --> 00:21:09,081
Your pressure has dropped

428
00:21:09,106 --> 00:21:12,262
for 20 points in less
of a minute, but how?

429
00:21:12,800 --> 00:21:15,559
Well, letting off steam
a little, all natural.

430
00:21:15,839 --> 00:21:17,668
I told you, Dr. Tsuma.

431
00:21:19,415 --> 00:21:20,511
Excuse me.

432
00:21:23,191 --> 00:21:24,012
hello?

433
00:21:24,037 --> 00:21:25,133
Hello, Dennis.

434
00:21:25,158 --> 00:21:27,082
 �We are above or
below sea level?

435
00:21:27,374 --> 00:21:28,567
I'll go right away.

436
00:22:16,984 --> 00:22:22,962
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