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00:00:01,906 --> 00:00:04,636
Corrected & Synced by Bakugan
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00:00:04,705 --> 00:00:06,739
So, do you guys brew your own beer here?
3
00:00:08,075 --> 00:00:09,641
This is an airport bar.
4
00:00:11,345 --> 00:00:13,979
Right. I love beer, so I always ask.
5
00:00:14,048 --> 00:00:16,749
I actually brew myself at a
place in downtown Akron.
6
00:00:16,817 --> 00:00:17,816
We're blowing up.
7
00:00:17,885 --> 00:00:19,651
This says "assistant brewer"
8
00:00:19,720 --> 00:00:21,653
at a place called Little Guys Brewery.
9
00:00:21,722 --> 00:00:24,723
Yeah, well, you know, I'm
looking to get out of there.
10
00:00:24,792 --> 00:00:27,659
Got a lot of interviews lined
up in some pretty big cities.
11
00:00:27,728 --> 00:00:29,928
Wish I had a direct flight, though.
12
00:00:29,997 --> 00:00:32,531
You can barely fly anywhere
from Akron without a layover.
13
00:00:32,600 --> 00:00:34,600
Speaking of which, I should close out.
14
00:00:34,668 --> 00:00:36,301
Trying to rack up those miles.
15
00:00:36,370 --> 00:00:39,138
I have this flying thing
down to a science.
16
00:00:39,206 --> 00:00:40,239
Actually, Tevin,
17
00:00:40,307 --> 00:00:42,508
Frequent Flyer miles are a total scam.
18
00:00:42,576 --> 00:00:44,343
In fact, everything you think you know
19
00:00:44,412 --> 00:00:45,978
about flying is wrong.
20
00:00:46,047 --> 00:00:49,181
- Cool blazer, dude. Very classy.
- Thank you.
21
00:00:49,250 --> 00:00:51,316
So, who are you and what
are you talking about?
22
00:00:51,385 --> 00:00:54,186
Hi, I'm Adam Conover,
frequent middle seat flyer,
23
00:00:54,255 --> 00:00:56,422
and this is "Adam Ruins Everything."
24
00:00:56,490 --> 00:00:59,425
(THEME MUSIC)
25
00:00:59,493 --> 00:01:02,361
26
00:01:06,734 --> 00:01:08,467
Wow, big tipper.
27
00:01:08,536 --> 00:01:11,136
Yeah, my girl hooked me
up so I hook her up.
28
00:01:11,205 --> 00:01:13,338
Oh, cool, 16%.
29
00:01:13,407 --> 00:01:14,640
Yeah, not a problem.
30
00:01:14,708 --> 00:01:17,242
With my Definitely Not A
Virgin Airlines card,
31
00:01:17,311 --> 00:01:19,878
I earn miles when I spend or when I fly.
32
00:01:19,947 --> 00:01:21,480
That's how Tevin gets paid.
33
00:01:21,549 --> 00:01:23,248
Actually, Frequent Flyer Miles
34
00:01:23,317 --> 00:01:24,550
are a big old rip-off.
35
00:01:24,618 --> 00:01:27,653
What? Look, I'm 100 miles
away from a free flight.
36
00:01:27,721 --> 00:01:29,421
That's free money.
37
00:01:29,490 --> 00:01:31,757
More like funny money,
because the airlines
38
00:01:31,826 --> 00:01:34,526
control how and when you can use them.
39
00:01:34,595 --> 00:01:36,562
Exchange your miles for a free trip
40
00:01:36,630 --> 00:01:38,197
to your dream destination,
41
00:01:38,265 --> 00:01:40,666
just not on any of these blackout dates.
42
00:01:40,734 --> 00:01:43,068
Not only that, they can
rewrite their rules
43
00:01:43,137 --> 00:01:46,238
to change the value of
your miles at any time.
44
00:01:46,307 --> 00:01:49,208
In 2017, United Airlines devalued
45
00:01:49,276 --> 00:01:50,709
all of its customers' miles
46
00:01:50,778 --> 00:01:52,578
with just a few months' notice.
47
00:01:52,646 --> 00:01:55,647
Oh, sorry, we just updated
our Rewards chart,
48
00:01:55,716 --> 00:01:59,251
and it looks like your miles
are worth half as much.
49
00:01:59,320 --> 00:02:00,652
Have a great trip.
50
00:02:00,721 --> 00:02:03,288
What? No. How can you just
change how much they're worth?
51
00:02:03,357 --> 00:02:05,457
I thought I earned a mile
for every mile I travel.
52
00:02:05,526 --> 00:02:09,595
Not anymore. Airlines used
to give you one Rewards mile
53
00:02:09,663 --> 00:02:13,098
for every mile flown, but
over the past few years,
54
00:02:13,167 --> 00:02:15,601
they've quietly started
basing miles on ticket price,
55
00:02:15,669 --> 00:02:19,438
so now if you really
want to rack 'em up,
56
00:02:19,507 --> 00:02:20,973
you gotta buy the most expensive seats,
57
00:02:21,041 --> 00:02:23,275
like in first and business class.
58
00:02:23,344 --> 00:02:25,777
It's wonderful for those of
us who can expense the flight
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00:02:25,846 --> 00:02:29,281
to our corporate account
or Mommy and Daddy.
60
00:02:29,350 --> 00:02:31,950
And get this... if you
don't fly often enough,
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00:02:32,019 --> 00:02:34,620
you might not get to
use your miles at all.
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00:02:34,688 --> 00:02:36,054
Airlines will revoke them
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00:02:36,123 --> 00:02:38,991
if you don't maintain
"qualifying activity"
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00:02:39,059 --> 00:02:40,626
or if you do anything else
65
00:02:40,694 --> 00:02:43,729
to violate their specific sneaky terms.
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00:02:46,634 --> 00:02:48,834
Aw, you should have read
that giant pamphlet
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00:02:48,903 --> 00:02:51,470
we mailed you that
everyone just throws away.
68
00:02:51,539 --> 00:02:52,804
(GROANS)
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00:02:54,141 --> 00:02:55,407
I'm so confused.
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00:02:55,476 --> 00:02:57,409
How does anybody
understand how this works?
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00:02:57,478 --> 00:02:58,844
Most people don't.
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00:02:58,913 --> 00:03:02,414
Surveys show that 59% of
Americans have no idea
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00:03:02,483 --> 00:03:03,949
how Frequent Flyer Miles work,
74
00:03:04,018 --> 00:03:06,818
and 73% of people enrolled
in these programs
75
00:03:06,887 --> 00:03:09,855
don't even know how
many miles they have.
76
00:03:09,924 --> 00:03:11,190
Now boarding anyone
77
00:03:11,258 --> 00:03:13,392
who can understand our
cockamamie system.
78
00:03:13,460 --> 00:03:15,127
(LAUGHS)
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00:03:15,196 --> 00:03:18,830
As a result, planeloads
of people's miles expire
80
00:03:18,899 --> 00:03:21,366
before they even get a
chance to use them.
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00:03:21,435 --> 00:03:23,669
There are currently 20 trillion
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00:03:23,737 --> 00:03:25,604
unredeemed miles in circulation.
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00:03:25,673 --> 00:03:27,206
That's enough to go back and forth
84
00:03:27,274 --> 00:03:31,410
to Pluto over 2,000 times.
85
00:03:31,478 --> 00:03:34,012
So why don't the airlines
make it easier to understand?
86
00:03:34,081 --> 00:03:38,083
Because all this confusion
creates a crapload of cash.
87
00:03:38,152 --> 00:03:41,620
The major airlines generate
an estimated $10 billion
88
00:03:41,689 --> 00:03:45,824
in revenue per year just from
their Frequent Flyer programs.
89
00:03:45,893 --> 00:03:49,228
But if the miles are free, then
how are they making money?
90
00:03:49,296 --> 00:03:52,064
By selling them to credit card companies
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00:03:52,132 --> 00:03:55,667
who use them as bait
to get you to sign up.
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00:03:55,736 --> 00:03:56,902
Impossible.
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00:03:56,971 --> 00:03:59,238
I earn hella rewards with
every dollar I spend.
94
00:03:59,306 --> 00:04:02,074
Yeah, but are you paying off
your balance every month?
95
00:04:02,142 --> 00:04:05,077
Close to half of credit
card holders carry debt,
96
00:04:05,145 --> 00:04:07,579
and the massive interest
they charge you on that
97
00:04:07,648 --> 00:04:09,014
completely wipes out
98
00:04:09,083 --> 00:04:11,416
any points or miles you've "earned."
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00:04:11,485 --> 00:04:13,318
But, no, okay?
100
00:04:13,387 --> 00:04:15,487
The Rewards Dude blog clearly states
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00:04:15,556 --> 00:04:18,590
that this card is the best
one to game the system.
102
00:04:18,659 --> 00:04:21,293
Yeah, the paid referral link system.
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00:04:21,362 --> 00:04:23,962
Credit card reviewers
actually make money
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00:04:24,031 --> 00:04:25,497
every time someone signs up
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00:04:25,566 --> 00:04:28,467
for a credit card from their site.
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00:04:28,535 --> 00:04:32,471
I always fly for free using
my Vibranium Member Rewards,
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00:04:32,539 --> 00:04:35,440
the same rewards that I make
seven figures a year promoting.
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00:04:35,509 --> 00:04:36,508
Money money
109
00:04:36,577 --> 00:04:38,677
What? You know what? Screw it.
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00:04:38,746 --> 00:04:41,146
From now on, Tevin is cash only.
111
00:04:41,215 --> 00:04:43,615
Well, this part is really
gonna piss you off.
112
00:04:43,684 --> 00:04:46,018
Even if you pay cash,
you're still paying
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00:04:46,086 --> 00:04:48,787
- for everyone else's credit card rewards.
- Huh?
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00:04:48,856 --> 00:04:51,356
Credit card companies
typically charge sellers
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00:04:51,425 --> 00:04:55,327
over 2% in fees every time
they run a credit transaction.
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00:04:55,396 --> 00:04:58,664
It's essentially a tax
on every sale they make,
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00:04:58,732 --> 00:05:02,000
so to make up the difference,
many sellers raise prices,
118
00:05:02,069 --> 00:05:04,403
whether you're paying cash or card.
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00:05:04,471 --> 00:05:05,637
Whatever, bro.
120
00:05:05,706 --> 00:05:08,607
Ah, perfect. I have exactly $1.00.
121
00:05:08,676 --> 00:05:10,042
Oh, sorry, I forgot to pass
122
00:05:10,110 --> 00:05:12,544
the credit card surcharge fee onto you.
123
00:05:12,613 --> 00:05:13,612
Come on!
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00:05:13,681 --> 00:05:15,414
Visa and MasterCard can make as much
125
00:05:15,482 --> 00:05:19,418
as $45 billion a year off
of these surcharges.
126
00:05:19,486 --> 00:05:21,186
Your points and miles aren't free.
127
00:05:21,255 --> 00:05:22,854
We're all paying for 'em.
128
00:05:22,923 --> 00:05:24,956
(GROANS)
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00:05:25,025 --> 00:05:27,793
So I've been staying loyal
to this expensive airline,
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00:05:27,861 --> 00:05:30,329
earning miles that I'm
probably never gonna use,
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00:05:30,397 --> 00:05:32,698
while charging a credit
card that's basically
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00:05:32,766 --> 00:05:34,666
making me pay for my own rewards?
133
00:05:34,735 --> 00:05:37,736
Yep. If you really want
to game the system,
134
00:05:37,805 --> 00:05:40,272
forget the points and miles
and just buy a ticket
135
00:05:40,341 --> 00:05:42,040
on whatever airline's the cheapest,
136
00:05:42,109 --> 00:05:44,710
and don't fall for the
credit card marketing.
137
00:05:44,778 --> 00:05:46,611
How much did you put on
credit cards, by the way?
138
00:05:46,680 --> 00:05:48,513
(GROANS) I don't want to think about it.
139
00:05:48,582 --> 00:05:50,582
I'm gonna watch "Bad Ben" 'til we board.
140
00:05:50,651 --> 00:05:54,152
It's a show about a 1960s
radio jingle executive.
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00:05:54,221 --> 00:05:56,855
Bad Ben's life is so cool,
he flies all the time,
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00:05:56,924 --> 00:05:59,624
and back then, flying was glamorous.
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00:05:59,693 --> 00:06:01,660
Actually, the idea
that flying was better
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00:06:01,729 --> 00:06:04,529
in the old days is a total myth.
145
00:06:04,598 --> 00:06:06,965
(LAUGHS)
146
00:06:07,201 --> 00:06:09,768
Oh, it's not a comeday.
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00:06:13,674 --> 00:06:16,475
Excuse me, doll, I could
use another martini.
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00:06:16,543 --> 00:06:18,043
Right away, sir.
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00:06:18,112 --> 00:06:19,478
And please let me know
if there's anything else
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00:06:19,546 --> 00:06:23,014
I can do to make your flight
a little more comfortable.
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00:06:26,720 --> 00:06:30,188
Flying used to be so much better.
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00:06:30,257 --> 00:06:32,257
(WOLF WHISTLES)
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Fresh!
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00:06:33,460 --> 00:06:34,926
Adam, get out of my show!
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00:06:34,995 --> 00:06:36,728
Sorry, no can do.
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00:06:36,797 --> 00:06:40,265
Everyone thinks that flying
was so classy and glamorous
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00:06:40,334 --> 00:06:42,701
in the "good old days,"
but the truth is,
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- it was a terrible, dangerous, sexist ordeal.
- Aah!
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00:06:47,574 --> 00:06:49,241
Uhh! Whoa.
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00:06:49,309 --> 00:06:51,343
I look so cool right now.
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00:06:51,412 --> 00:06:53,879
Well, everyone's gonna
lose their cool in a sec,
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00:06:53,947 --> 00:06:56,081
because here's what
flying was actually like
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00:06:56,150 --> 00:06:58,750
during the so-called "golden
age of air travel."
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00:06:58,819 --> 00:06:59,851
(SNAPS FINGERS)
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00:06:59,920 --> 00:07:01,486
(RUMBLING)
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00:07:01,555 --> 00:07:04,356
Planes used to fly less
than a mile off the ground,
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00:07:04,425 --> 00:07:06,391
way lower than modern
cruising altitudes,
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00:07:06,460 --> 00:07:08,860
which meant way more turbulence.
169
00:07:08,929 --> 00:07:11,596
And please keep your
seat belts fastened.
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00:07:11,665 --> 00:07:14,866
Our plane interiors
are total deathtraps.
171
00:07:14,935 --> 00:07:17,169
Seatbelts would
malfunction, so turbulence
172
00:07:17,237 --> 00:07:19,871
would throw passengers
straight out of their seats.
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00:07:21,074 --> 00:07:22,073
Aah!
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00:07:22,142 --> 00:07:23,675
(GROANS)
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00:07:23,744 --> 00:07:27,245
Because the planes flew so
low, there was a lot more fog.
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00:07:27,314 --> 00:07:28,980
Sometimes they'd crash land
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00:07:29,049 --> 00:07:33,552
or even crash into
each other in the air.
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00:07:33,620 --> 00:07:36,054
Occasionally, plane engines would detach
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00:07:36,123 --> 00:07:38,623
and the planes would just
drop out of the sky.
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00:07:40,527 --> 00:07:41,760
(ALL SCREAMING)
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00:07:41,829 --> 00:07:43,161
We're all gonna die!
182
00:07:43,230 --> 00:07:45,163
Yep. Passengers were nearly four times
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00:07:45,232 --> 00:07:47,199
more likely to die in a plane crash.
184
00:07:50,003 --> 00:07:52,404
(PILOT) Sorry about that,
folks. Also, a quick reminder,
185
00:07:52,473 --> 00:07:54,739
smoking is permitted on this flight.
186
00:07:54,808 --> 00:07:56,842
Oh, yeah, because of the combination
187
00:07:56,910 --> 00:07:59,878
of thick cigarette smoke,
the stench of jet fuel,
188
00:07:59,947 --> 00:08:01,580
and all of that turbulence,
189
00:08:01,648 --> 00:08:03,982
people were constantly getting sick.
190
00:08:04,051 --> 00:08:06,418
It's why we still have
barf bags on planes today.
191
00:08:07,688 --> 00:08:09,754
Hey, doll, could I get another...
192
00:08:09,823 --> 00:08:11,356
(GAGGING)
193
00:08:11,425 --> 00:08:12,724
(VOMITS)
194
00:08:12,793 --> 00:08:13,959
Here's a fun fact.
195
00:08:14,027 --> 00:08:16,061
The low altitudes and
non-pressurized cabins
196
00:08:16,129 --> 00:08:18,830
meant you could open the
plane doors in midair,
197
00:08:18,899 --> 00:08:19,898
so the flight attendants
198
00:08:19,967 --> 00:08:21,766
would just toss the barf bags right out.
199
00:08:21,835 --> 00:08:25,070
Get off my plane!
200
00:08:26,373 --> 00:08:28,173
What is happening?
201
00:08:28,242 --> 00:08:29,774
This isn't classy at all, okay?
202
00:08:29,843 --> 00:08:32,010
Where are the free drinks
and people hooking up
203
00:08:32,079 --> 00:08:33,311
in the bathrooms and stuff?
204
00:08:33,380 --> 00:08:35,480
Oh, men expecting service like that
205
00:08:35,549 --> 00:08:37,282
was the worst part of our jobs.
206
00:08:37,351 --> 00:08:39,050
Flying was not a good time
207
00:08:39,119 --> 00:08:41,152
for the flight attendants of this era.
208
00:08:41,221 --> 00:08:43,755
Tevin, flight attendants then and now
209
00:08:43,824 --> 00:08:45,757
aren't there just to wait on you.
210
00:08:45,826 --> 00:08:48,827
They play an important safety
role on the flight crew.
211
00:08:48,896 --> 00:08:50,862
But despite that, for decades,
212
00:08:50,931 --> 00:08:53,198
they had to endure profoundly sexist
213
00:08:53,267 --> 00:08:55,133
and disrespectful treatment.
214
00:08:55,202 --> 00:08:56,468
Like what you see, gentlemen?
215
00:08:56,537 --> 00:08:58,937
All our flybirds are
high school graduates,
216
00:08:59,006 --> 00:09:02,140
20 years old, no bigger than 5'9" tall,
217
00:09:02,209 --> 00:09:05,110
135 pounds, and none
of them wear glasses.
218
00:09:05,178 --> 00:09:06,211
And did I mention
219
00:09:06,280 --> 00:09:08,480
she's contractually
required to stay single.
220
00:09:08,549 --> 00:09:10,248
She could be your next wife.
221
00:09:10,317 --> 00:09:13,351
All of these were real job requirements.
222
00:09:13,420 --> 00:09:15,153
Back then, roughly 80%
223
00:09:15,222 --> 00:09:17,188
of the airline's passengers were men,
224
00:09:17,257 --> 00:09:18,623
and they marketed their flights
225
00:09:18,692 --> 00:09:21,326
like skeevy singles mixers.
226
00:09:37,511 --> 00:09:41,179
The airlines basically gave
their passengers a free pass
227
00:09:41,248 --> 00:09:44,416
to physically and verbally
harass their employees
228
00:09:44,484 --> 00:09:46,051
and, worse, the flight attendants
229
00:09:46,119 --> 00:09:48,720
were required to smile
their way through it.
230
00:09:48,789 --> 00:09:50,755
The smile rule actually inspired
231
00:09:50,824 --> 00:09:52,924
the term "emotional labor."
232
00:09:52,993 --> 00:09:54,893
It's when a job requires you
233
00:09:54,962 --> 00:09:57,062
to take care of others' emotional needs
234
00:09:57,130 --> 00:09:58,597
at the expense of your own.
235
00:09:58,665 --> 00:10:00,031
The technical definition
236
00:10:00,100 --> 00:10:02,500
applies to service industry
work like flight attendants...
237
00:10:02,569 --> 00:10:04,369
But it's also a role women play
238
00:10:04,438 --> 00:10:07,339
in our personal lives every damn day.
239
00:10:07,407 --> 00:10:08,974
- Excuse me, hi, uh...
- (CLEARS THROAT)
240
00:10:09,042 --> 00:10:10,308
we're flying in a metal machine
241
00:10:10,377 --> 00:10:11,710
thousands of miles through the air.
242
00:10:11,778 --> 00:10:14,312
Is it anyone's job to make
me feel better about that,
243
00:10:14,381 --> 00:10:16,081
even though they're freaking out too?
244
00:10:16,149 --> 00:10:17,949
Peanuts?
245
00:10:18,018 --> 00:10:20,685
Wow. You know, I bet
I'd feel even better
246
00:10:20,754 --> 00:10:22,187
with that sweet caboose on my crotch,
247
00:10:22,255 --> 00:10:23,688
if you catch my drift.
248
00:10:23,757 --> 00:10:26,825
Oh, yuch! This isn't classy at all.
249
00:10:26,893 --> 00:10:28,426
Why would anybody take this job?
250
00:10:28,495 --> 00:10:29,494
Well, there aren't a lot of jobs
251
00:10:29,563 --> 00:10:31,062
available to women during these days.
252
00:10:31,131 --> 00:10:32,497
It's either get harassed as a teacher,
253
00:10:32,566 --> 00:10:34,833
as a secretary, or as
a flight attendant.
254
00:10:34,901 --> 00:10:37,569
At least with this job,
I get to see the world.
255
00:10:37,638 --> 00:10:40,038
You shouldn't have to take
any of this at any job.
256
00:10:40,107 --> 00:10:41,439
Oh, but they did.
257
00:10:41,508 --> 00:10:44,909
If flight attendants didn't
play ball, they'd be fired.
258
00:10:44,978 --> 00:10:46,077
You look different.
259
00:10:46,146 --> 00:10:47,312
Did you gain one pound?
260
00:10:47,381 --> 00:10:48,613
Is that a freckle?
261
00:10:48,682 --> 00:10:51,449
(GASPS) Gasp! Did you get married?!
262
00:10:51,518 --> 00:10:55,353
None of these men are
gonna want you now.
263
00:10:55,422 --> 00:10:57,122
You're fired!
264
00:11:00,627 --> 00:11:03,728
Luckily, the flight
attendants fought back.
265
00:11:03,797 --> 00:11:05,664
Flight attendants were the first women
266
00:11:05,732 --> 00:11:07,766
to file charges of sex discrimination
267
00:11:07,834 --> 00:11:10,168
under the 1964 Civil Rights Act,
268
00:11:10,237 --> 00:11:11,469
and over the next decade,
269
00:11:11,538 --> 00:11:13,304
they took to Congress and the courts,
270
00:11:13,373 --> 00:11:16,941
arguing for better workplace
conditions and protections.
271
00:11:17,010 --> 00:11:18,476
This is discrimination.
272
00:11:18,545 --> 00:11:21,513
Hey! I'm just pinching
hips and slapping butts.
273
00:11:21,581 --> 00:11:22,881
Normal stuff.
274
00:11:22,949 --> 00:11:25,417
You've both made good points, but I rule
275
00:11:25,485 --> 00:11:27,952
that marriage and age restrictions
276
00:11:28,021 --> 00:11:29,888
are unconstitutional.
277
00:11:29,956 --> 00:11:32,023
Yeah, we won that battle,
278
00:11:32,092 --> 00:11:34,592
but we couldn't get rid of
the weight requirements
279
00:11:34,661 --> 00:11:37,128
for another two decades.
280
00:11:37,197 --> 00:11:40,331
Tevin, this is Patt Gibbs,
former union president
281
00:11:40,400 --> 00:11:42,267
of the Association of
Professional Flight attendants.
282
00:11:42,335 --> 00:11:44,169
She was part of this fight.
283
00:11:44,237 --> 00:11:46,638
Love what you've done
with "Bad Ben," Adam.
284
00:11:46,707 --> 00:11:48,306
When it was formed,
285
00:11:48,375 --> 00:11:50,909
the Association of
Professional Flight attendants
286
00:11:50,977 --> 00:11:54,179
was one of the only unions run by women.
287
00:11:54,247 --> 00:11:58,616
We won major concessions,
including better pay,
288
00:11:58,685 --> 00:12:01,486
benefits, and maternity leave,
289
00:12:01,555 --> 00:12:05,356
all of which were very
revolutionary at the time.
290
00:12:05,425 --> 00:12:06,424
You guys are heroes.
291
00:12:06,493 --> 00:12:09,260
Sorry, you girls are heroines.
292
00:12:09,329 --> 00:12:11,496
No, you women are "sheroes."
293
00:12:11,565 --> 00:12:13,531
- Please stop.
- Okay.
294
00:12:13,600 --> 00:12:15,867
No, the fight isn't over, Tevin.
295
00:12:15,936 --> 00:12:18,970
Flight attendants at some
of the major airlines
296
00:12:19,039 --> 00:12:21,806
are still struggling to unionize,
297
00:12:21,875 --> 00:12:24,743
and just recently, Air
Canada flight attendants
298
00:12:24,811 --> 00:12:27,345
had to file a major discrimination
299
00:12:27,414 --> 00:12:29,681
and sexual harassment complaint.
300
00:12:29,750 --> 00:12:32,484
We've come a long way, but employers
301
00:12:32,552 --> 00:12:34,352
still need to do more
to create a positive
302
00:12:34,421 --> 00:12:35,787
and respectful work environment
303
00:12:35,856 --> 00:12:38,823
for flight attendants, and
so do we as passengers.
304
00:12:38,892 --> 00:12:40,425
Thanks, Patt.
305
00:12:42,562 --> 00:12:44,195
(SIGHS)
306
00:12:44,264 --> 00:12:47,398
Oh, crap, my connection
got moved to a new gate.
307
00:12:47,467 --> 00:12:48,733
Now it's at a new airport.
308
00:12:48,802 --> 00:12:50,401
Wait. Never mind, it's here,
309
00:12:50,470 --> 00:12:51,803
but it boards in five minutes.
310
00:12:51,872 --> 00:12:53,738
Oh, I cannot miss this job interview.
311
00:12:53,807 --> 00:12:55,573
(BELL DINGS)
312
00:12:55,642 --> 00:12:57,976
Oh, come on! Flying sucks!
313
00:12:58,044 --> 00:13:00,779
Yeah, it sure does, and
I can tell you why.
314
00:13:00,847 --> 00:13:03,148
Are you ready to join
the Mile High Club?
315
00:13:03,216 --> 00:13:04,716
Sorry. What do you think that means?
316
00:13:04,785 --> 00:13:07,118
It's for people who learn new
things on planes, right?
317
00:13:07,187 --> 00:13:07,285
No, it's for...
318
00:13:08,255 --> 00:13:10,555
(WHISPERING) No!
319
00:13:13,860 --> 00:13:16,761
(GROANS) Man, the friggin'
connections, am I right?
320
00:13:16,830 --> 00:13:17,929
They had me run through, like,
321
00:13:17,998 --> 00:13:19,831
three terminals just to get here.
322
00:13:19,900 --> 00:13:23,168
I mean, how could they
treat us like that?
323
00:13:23,236 --> 00:13:25,303
Good call. I'll take a nap too.
324
00:13:25,372 --> 00:13:27,705
Excuse me! Sorry, this is my seat.
325
00:13:27,774 --> 00:13:30,275
I'm... Oh, 23C and a half.
326
00:13:30,343 --> 00:13:31,643
You cannot be serious!
327
00:13:31,711 --> 00:13:33,945
Yeah, flying today sure does suck.
328
00:13:34,014 --> 00:13:36,781
They keep squeezing you into
tinier and tinier seats,
329
00:13:36,850 --> 00:13:38,583
they charge you fees for everything,
330
00:13:38,652 --> 00:13:40,418
and if your flight's overbooked,
331
00:13:40,487 --> 00:13:41,786
they don't apologize.
332
00:13:41,855 --> 00:13:43,788
They toss you off the dang plane.
333
00:13:43,857 --> 00:13:46,291
(PILOT) Attention, Definitely
Not A Virgin Airlines flyers,
334
00:13:46,359 --> 00:13:48,760
due to a preventable mistake
that was entirely our fault,
335
00:13:48,829 --> 00:13:50,562
we'll need the passenger in Seat 23C
336
00:13:50,630 --> 00:13:52,096
to deplane immediately.
337
00:13:52,165 --> 00:13:53,731
Pfft!
338
00:13:53,800 --> 00:13:55,233
(PILOT) Now.
339
00:13:55,302 --> 00:13:56,968
But I paid for this ticket!
340
00:13:57,037 --> 00:13:58,102
Unbelievable!
341
00:13:58,171 --> 00:13:59,404
They can't do this to people.
342
00:13:59,472 --> 00:14:03,007
Actually, they can, and
I'll show you why.
343
00:14:03,076 --> 00:14:04,108
Hey!
344
00:14:05,245 --> 00:14:06,444
Adam, what are we doing?
345
00:14:06,513 --> 00:14:08,012
We can't be in here.
346
00:14:08,081 --> 00:14:10,682
The reason we are trapped in
this travel torture chamber
347
00:14:10,750 --> 00:14:13,051
is that nearly all domestic
flights in the U.S.
348
00:14:13,119 --> 00:14:16,054
are controlled by just
four major airlines.
349
00:14:16,122 --> 00:14:18,323
It's an oligopoly.
350
00:14:18,391 --> 00:14:20,525
An "ogle-what-a-lee"?
351
00:14:20,594 --> 00:14:22,560
No, do not touch that button!
352
00:14:22,629 --> 00:14:25,797
(ADAM) An oligopoly is
when control of the market
353
00:14:25,866 --> 00:14:28,266
is limited to just a few companies,
354
00:14:28,335 --> 00:14:30,101
and since American, Delta, United,
355
00:14:30,170 --> 00:14:33,204
and Southwest own at least
80% of the industry,
356
00:14:33,273 --> 00:14:35,139
they don't have to offer
you better services
357
00:14:35,208 --> 00:14:37,475
or prices to compete with one another.
358
00:14:37,544 --> 00:14:40,345
Aside from a couple of regional
airlines like JetBlue,
359
00:14:40,413 --> 00:14:43,114
in 93 of the top 100 airports,
360
00:14:43,183 --> 00:14:45,049
a majority of all seats
361
00:14:45,118 --> 00:14:47,919
go to just one or two of the big guys.
362
00:14:47,988 --> 00:14:50,088
When I fly, I choose American...
363
00:14:50,156 --> 00:14:51,956
'cause that's the only airline
that serves my airport,
364
00:14:52,025 --> 00:14:53,291
so I'm trapped in a
corporate stranglehold
365
00:14:53,360 --> 00:14:55,226
dictating my choice as a consumer.
366
00:14:55,295 --> 00:14:57,328
And since they know you
don't have much choice,
367
00:14:57,397 --> 00:14:59,731
they can take advantage
of you by charging fees
368
00:14:59,799 --> 00:15:03,668
on tons of services they
used to offer for free.
369
00:15:03,737 --> 00:15:05,937
Oh, yeah. I never used
to have to pay more
370
00:15:06,006 --> 00:15:07,572
to check a bag or get a window seat.
371
00:15:07,641 --> 00:15:08,907
What's up with that?
372
00:15:08,975 --> 00:15:12,343
Well, up until the 1970s,
airlines were regulated
373
00:15:12,412 --> 00:15:14,178
by the Civil Aeronautics Board.
374
00:15:14,247 --> 00:15:17,048
The CAB was founded by FDR,
375
00:15:17,117 --> 00:15:19,250
and it was supposed to
make traveling by plane
376
00:15:19,319 --> 00:15:21,552
more accessible to the average American.
377
00:15:21,621 --> 00:15:24,188
Here, travel is a public right.
378
00:15:24,257 --> 00:15:27,358
All Americans should have
access to the skies.
379
00:15:27,427 --> 00:15:28,660
Tell 'em, eagle.
380
00:15:28,728 --> 00:15:30,128
(SCREECHES)
381
00:15:30,196 --> 00:15:33,231
(ADAM) The CAB set ticket
prices, travel routes,
382
00:15:33,300 --> 00:15:35,533
and approved any new airlines.
383
00:15:35,602 --> 00:15:39,270
It was way more fair but
a bit less efficient.
384
00:15:39,339 --> 00:15:40,838
Pilots, lower prices and added routes
385
00:15:40,907 --> 00:15:43,274
are a go for passengers...
as soon as I get through
386
00:15:43,343 --> 00:15:44,742
all this paperwork to approve them.
387
00:15:44,811 --> 00:15:47,912
In the late 1970s, liberal
consumer advocates
388
00:15:47,981 --> 00:15:49,447
believed that without regulation,
389
00:15:49,516 --> 00:15:51,616
there would be more airline competition
390
00:15:51,685 --> 00:15:53,451
and thus even lower prices,
391
00:15:53,520 --> 00:15:56,888
so they launched a
campaign against the CAB
392
00:15:56,957 --> 00:15:59,090
with the help of Ralph Nader.
393
00:15:59,159 --> 00:16:01,092
Flying is too expensive.
394
00:16:01,161 --> 00:16:04,662
All Americans should be able
to afford airplane tickets.
395
00:16:04,731 --> 00:16:06,931
I can foresee that working for sure.
396
00:16:07,000 --> 00:16:09,801
Unfortunately, and not for
the last time in his life,
397
00:16:09,869 --> 00:16:11,336
Ralph Nader was wrong.
398
00:16:11,404 --> 00:16:14,405
According to a report by
a former FAA official,
399
00:16:14,474 --> 00:16:16,908
while ticket prices
did temporarily drop,
400
00:16:16,977 --> 00:16:19,010
prices are now, in fact, higher
401
00:16:19,079 --> 00:16:21,446
than they would have been if
regulation had continued.
402
00:16:21,514 --> 00:16:23,514
Wait, what? Why?
403
00:16:23,583 --> 00:16:26,250
Because, instead of competing
against each other,
404
00:16:26,319 --> 00:16:29,087
airlines started merging
with each other.
405
00:16:29,155 --> 00:16:31,356
Air Traffic Control,
this is a major airline
406
00:16:31,424 --> 00:16:33,624
looking for permission
to land a merger deal
407
00:16:33,693 --> 00:16:35,660
with another major airline. Over.
408
00:16:35,729 --> 00:16:37,428
Major airline, you don't
need my permission.
409
00:16:37,497 --> 00:16:38,629
There's no government regulation here
410
00:16:38,698 --> 00:16:40,098
to do anything about it. Over.
411
00:16:40,166 --> 00:16:44,135
(ADAM) In 1979, there were ten
major airlines, but today,
412
00:16:44,204 --> 00:16:46,671
we just have the big four,
413
00:16:46,740 --> 00:16:50,041
and they've become an
unstoppable juggernaut.
414
00:16:50,110 --> 00:16:53,044
(WHIRRING AND CLANGING)
415
00:16:56,016 --> 00:16:57,749
Dear God!
416
00:16:57,817 --> 00:17:00,118
Adam, it's the Google Lollipops Man.
417
00:17:00,186 --> 00:17:02,587
No, it's the Oligopoly Man!
418
00:17:02,655 --> 00:17:05,523
And not only does the big
four's unprecedented power
419
00:17:05,592 --> 00:17:07,658
mean they can bilk you with more fees,
420
00:17:07,727 --> 00:17:10,294
they've also cut a ton of routes.
421
00:17:10,363 --> 00:17:12,597
Ugh! Why would they do
Akron dirty like that?
422
00:17:12,665 --> 00:17:14,632
Just one reason: money.
423
00:17:14,701 --> 00:17:18,302
The CAB used to guarantee
that smaller cities
424
00:17:18,371 --> 00:17:20,004
were served with direct flights,
425
00:17:20,073 --> 00:17:22,273
but since those routes
are less profitable,
426
00:17:22,342 --> 00:17:24,642
airlines cut them, replacing them
427
00:17:24,711 --> 00:17:27,612
with layovers in hub airports,
428
00:17:27,680 --> 00:17:29,080
and the loss of those flights
429
00:17:29,149 --> 00:17:32,350
has hurt smaller cities across America.
430
00:17:32,419 --> 00:17:33,418
That's right, Adam.
431
00:17:33,486 --> 00:17:35,486
Oh, hey, it's Phillip Longman,
432
00:17:35,555 --> 00:17:37,989
a researcher who coauthored
one of the definitive studies
433
00:17:38,058 --> 00:17:39,957
on the effects of airline deregulation.
434
00:17:40,026 --> 00:17:42,293
Which is why I don't really
like to fly anymore.
435
00:17:42,362 --> 00:17:43,895
You guys should try the train sometime.
436
00:17:43,963 --> 00:17:45,196
It's great.
437
00:17:45,265 --> 00:17:47,965
In 2012, after Cincinnati's
regional airport
438
00:17:48,034 --> 00:17:49,867
lost a number of international flights,
439
00:17:49,936 --> 00:17:51,936
Chiquita Brands relocated
their headquarters
440
00:17:52,005 --> 00:17:53,504
to Charlotte, North Carolina.
441
00:17:53,573 --> 00:17:57,175
This saved Chiquita roughly $4
million in operating costs,
442
00:17:57,243 --> 00:18:00,178
but it was a huge blow
to Cincinnati's economy.
443
00:18:00,246 --> 00:18:03,081
(TEVIN) Wait. Is this why Akron's
economy has gotten so bad?
444
00:18:03,149 --> 00:18:05,450
Well, there's never one single reason,
445
00:18:05,518 --> 00:18:07,652
but the lack of frequent
and affordable flights
446
00:18:07,720 --> 00:18:09,720
makes it tough to
attract new investment.
447
00:18:09,789 --> 00:18:12,123
In the past few decades,
hundreds of communities
448
00:18:12,192 --> 00:18:15,193
have seen their airports
straight up shut down,
449
00:18:15,261 --> 00:18:17,829
so if you think you're
struggling and struggling
450
00:18:17,897 --> 00:18:19,297
to find a direct flight,
451
00:18:19,365 --> 00:18:21,032
imagine what it's like for them.
452
00:18:21,101 --> 00:18:22,600
Now, if you'll excuse me, Adam,
453
00:18:22,669 --> 00:18:25,069
I'm gonna go see what's for
dinner in the dining car.
454
00:18:25,138 --> 00:18:26,504
Choo-choo!
455
00:18:26,573 --> 00:18:27,939
(TEVIN) So Akron is such a nowheresville
456
00:18:28,007 --> 00:18:29,841
because the airlines screwed us?
457
00:18:29,909 --> 00:18:31,409
Well, then, I have to
crush that job interview
458
00:18:31,478 --> 00:18:34,312
or I'm gonna be stuck
there forever. Aah!
459
00:18:34,380 --> 00:18:37,115
Uhh! Adam, you gotta get me
another seat on this flight.
460
00:18:37,183 --> 00:18:38,583
(GRUNTS) Forget it!
461
00:18:38,651 --> 00:18:41,152
You two are never flying again!
462
00:18:41,221 --> 00:18:42,720
I just gotta get to my interview, man.
463
00:18:42,789 --> 00:18:44,188
Don't worry, Tevin. What if I told you
464
00:18:44,257 --> 00:18:46,124
there's an even better way to fly?
465
00:18:46,192 --> 00:18:46,390
What if I told you that I take back
466
00:18:47,527 --> 00:18:49,827
every nice thing I said
about your blazer? Aah!
467
00:18:52,565 --> 00:18:53,731
(TEVIN) Stop threatening me!
468
00:18:53,800 --> 00:18:55,199
You're ruining my interview blazer!
469
00:18:55,268 --> 00:18:58,269
I can't believe this video
went viral already.
470
00:18:58,338 --> 00:18:59,737
Thanks a lot, Adam.
471
00:18:59,806 --> 00:19:01,239
Now I'm gonna miss my interview.
472
00:19:01,307 --> 00:19:02,773
I guess I'm gonna be the little guy
473
00:19:02,842 --> 00:19:05,643
at Little Guy Brewery in Akron forever.
474
00:19:05,712 --> 00:19:07,845
I know it was your dream
to work for a big brewery
475
00:19:07,914 --> 00:19:10,348
but, hey, maybe if you stayed, you could
476
00:19:10,416 --> 00:19:13,651
help make Little Guys
one of the big guys.
477
00:19:13,720 --> 00:19:15,386
How is anything in Akron
supposed to succeed
478
00:19:15,455 --> 00:19:17,021
when the airlines have destroyed it
479
00:19:17,090 --> 00:19:18,623
with their colonoscopy?
480
00:19:18,691 --> 00:19:20,691
You're upset, so I'll let that one go.
481
00:19:20,760 --> 00:19:24,228
Look, people need to
fly. It's a necessity.
482
00:19:24,297 --> 00:19:27,165
So, yeah, the government
needs to get off its butt
483
00:19:27,233 --> 00:19:29,367
and make the airlines
compete so that we can have
484
00:19:29,435 --> 00:19:31,135
fair service at fair prices.
485
00:19:31,204 --> 00:19:33,304
But, at the end of the day,
486
00:19:33,373 --> 00:19:34,639
some things about plane travel
487
00:19:34,707 --> 00:19:38,809
are always gonna suck,
so here's a wild idea.
488
00:19:38,878 --> 00:19:42,113
We could bring back blimps!
489
00:19:42,182 --> 00:19:44,015
(TRIUMPHANT MUSIC)
490
00:19:44,083 --> 00:19:45,716
You can't be serious.
491
00:19:45,785 --> 00:19:48,219
Oh, but he is. Tevin, what if I told you
492
00:19:48,288 --> 00:19:50,154
that blimps are wonderful things?
493
00:19:50,223 --> 00:19:51,822
The only reason we stopped using them
494
00:19:51,891 --> 00:19:54,225
is because of the Hindenburg crash.
495
00:19:55,361 --> 00:19:57,528
Oh, the humanity!
496
00:19:57,597 --> 00:19:59,263
The crash looked so gnarly
497
00:19:59,332 --> 00:20:01,766
that everyone was scared
off of airship travel,
498
00:20:01,834 --> 00:20:04,602
but in reality, most of
the passengers survived,
499
00:20:04,671 --> 00:20:07,338
and this could never happen
with today's blimps.
500
00:20:07,407 --> 00:20:10,274
Oh, I know it sounds
ridiculous, but someday,
501
00:20:10,343 --> 00:20:12,643
blimps could be an
excellent flying option,
502
00:20:12,712 --> 00:20:14,679
especially if your city
doesn't have an airport.
503
00:20:14,747 --> 00:20:16,547
They're much more fuel
efficient than planes,
504
00:20:16,616 --> 00:20:21,552
and where blimps are going,
we don't need runways.
505
00:20:21,621 --> 00:20:23,554
Huh. Okay.
506
00:20:23,623 --> 00:20:27,058
And you might like to know, the
most famous name in blimps
507
00:20:27,126 --> 00:20:28,693
for over a century has a factory
508
00:20:28,761 --> 00:20:30,628
right in your hometown of Akron,
509
00:20:30,697 --> 00:20:33,130
the Goodyear Blimp.
510
00:20:33,199 --> 00:20:36,534
So you're saying Akron is the
blimp capital of the world.
511
00:20:36,603 --> 00:20:38,569
Uh, no, not exactly.
512
00:20:38,638 --> 00:20:41,005
You know, there are some
cool things about Akron.
513
00:20:41,074 --> 00:20:42,573
Maybe I've been too hard on it.
514
00:20:42,642 --> 00:20:44,008
You know what?
515
00:20:44,077 --> 00:20:46,677
The airlines might have
given up on Akron,
516
00:20:46,746 --> 00:20:48,346
but I'm not ready to yet.
517
00:20:48,414 --> 00:20:51,282
Let's get on that blimp,
head back to the brewery,
518
00:20:51,351 --> 00:20:53,384
and put Akron back on the map.
519
00:20:53,453 --> 00:20:55,319
- Huzzah!
- Huzzah!
520
00:20:55,388 --> 00:20:56,387
Think we'll be there
by the time it closes?
521
00:20:56,456 --> 00:20:57,855
Oh, definitely not.
522
00:20:57,924 --> 00:20:59,957
- These are extremely slow.
- Hmm.
523
00:21:00,026 --> 00:21:03,361
I'll just sit here while they get
a little bit of quiet audio.
524
00:21:03,429 --> 00:21:05,096
- Are we rolling or...?
- Yeah.
525
00:21:05,164 --> 00:21:09,200
- Okay, cool. You became a flight attendant in the 1960s.
- Correct.
526
00:21:09,269 --> 00:21:10,635
What made you want to
become a flight attendant?
527
00:21:10,703 --> 00:21:14,138
- I really wanted to be a pilot and I couldn't.
- Wow.
528
00:21:14,207 --> 00:21:17,208
And so I thought, well,
next best thing would be
529
00:21:17,277 --> 00:21:20,711
- that I could be a stewardess at the time.
- Yeah.
530
00:21:20,780 --> 00:21:22,813
We weren't called
flight attendants then.
531
00:21:22,882 --> 00:21:25,483
That was one of the
battles that we fought.
532
00:21:25,551 --> 00:21:27,051
Right. Do you have a pilot's license?
533
00:21:27,120 --> 00:21:28,486
- Did you ever get one?
- Yes, I did.
534
00:21:28,554 --> 00:21:32,156
Yeah? I got all of my pilot
ratings, my commercial,
535
00:21:32,225 --> 00:21:34,492
- instrument, multi-engine.
- Wow!
536
00:21:34,560 --> 00:21:36,193
And taught flying.
537
00:21:36,262 --> 00:21:38,396
I had a aerobatic plane for a while.
538
00:21:38,464 --> 00:21:39,463
When you were working
as a flight attendant,
539
00:21:39,532 --> 00:21:40,765
you sent a document that said
540
00:21:40,833 --> 00:21:43,334
you couldn't fly past the age of 32?
541
00:21:43,403 --> 00:21:46,470
Right, and I couldn't fly if
I got married or pregnant.
542
00:21:46,539 --> 00:21:47,805
Of course, you can't get pregnant
543
00:21:47,874 --> 00:21:49,106
if you're not married.
544
00:21:49,175 --> 00:21:51,542
As flight attendants or
stewardesses at the time,
545
00:21:51,611 --> 00:21:53,411
did you talk to each other and go,
546
00:21:53,479 --> 00:21:55,379
like, "Hey, these
restrictions are bullshit.
547
00:21:55,448 --> 00:21:57,548
Like, we gotta do something about this."
548
00:21:57,617 --> 00:22:00,217
I got elected as a union
officer very early on.
549
00:22:00,286 --> 00:22:03,554
That made me become much more interested
550
00:22:03,623 --> 00:22:07,391
in trying to get the women
that were stewardesses
551
00:22:07,460 --> 00:22:09,760
to band together to fight to change
552
00:22:09,829 --> 00:22:12,096
basic human rights, is what it was.
553
00:22:12,165 --> 00:22:13,197
And you had a lot of success.
554
00:22:13,266 --> 00:22:14,699
I mean, you were part of some landmark
555
00:22:14,767 --> 00:22:16,867
Civil Rights cases on this issue, right?
556
00:22:16,936 --> 00:22:18,135
The Civil Rights Act
557
00:22:18,204 --> 00:22:20,805
- protected a lot of people, but not women.
- Hmm.
558
00:22:20,873 --> 00:22:22,973
And certainly not older women.
559
00:22:23,042 --> 00:22:25,576
We started realizing that
it wasn't gonna change
560
00:22:25,645 --> 00:22:28,412
until we changed who we were,
561
00:22:28,481 --> 00:22:33,918
what our union was, which
didn't come until 1976.
562
00:22:33,986 --> 00:22:35,319
- That long?
- Yeah.
563
00:22:35,388 --> 00:22:38,656
I didn't consider myself
a feminist initially.
564
00:22:38,725 --> 00:22:40,891
It was really about the work issues,
565
00:22:40,960 --> 00:22:42,727
- the human rights issues.
- Yeah.
566
00:22:42,795 --> 00:22:45,262
Because of the way we were treated.
567
00:22:45,331 --> 00:22:48,099
Where do you see, when you
look at the history of this,
568
00:22:48,167 --> 00:22:52,203
how important unions were for
creating these protections
569
00:22:52,271 --> 00:22:54,271
and how important are
they to us going forward?
570
00:22:54,340 --> 00:22:56,540
If unions aren't there
571
00:22:56,609 --> 00:22:59,844
fighting the human rights
battles on things,
572
00:22:59,912 --> 00:23:02,313
- then it's not gonna change for anybody...
- Right.
573
00:23:02,382 --> 00:23:04,215
...to fight for you. Where do you go?
574
00:23:04,283 --> 00:23:06,817
There was nobody else
fighting for you in the '60s.
575
00:23:06,886 --> 00:23:08,652
There was nobody saying, hey, wait,
576
00:23:08,721 --> 00:23:09,787
we're gonna look out for
the flight attendants.
577
00:23:09,856 --> 00:23:12,189
- You had to do that yourself.
- Exactly.
578
00:23:12,258 --> 00:23:14,925
That's what a union is,
is the folks in the job
579
00:23:14,994 --> 00:23:15,993
getting together and saying, hey,
580
00:23:16,062 --> 00:23:17,261
we just have to get together
581
00:23:17,330 --> 00:23:19,063
and fight for what we need.
582
00:23:19,132 --> 00:23:20,798
Bottom line is, you get tired
583
00:23:20,867 --> 00:23:24,068
- of being picked off one by one.
- Yeah.
584
00:23:24,137 --> 00:23:27,671
Through unity, you can
make big achievements.
585
00:23:27,740 --> 00:23:28,873
You think of yourself as a feminist
586
00:23:28,941 --> 00:23:30,508
but also as a member
of the LGBT community.
587
00:23:30,576 --> 00:23:34,612
Yes, and it was in the late
'60s when I went, hey,
588
00:23:34,680 --> 00:23:36,247
you know, I've got to come out,
589
00:23:36,315 --> 00:23:39,650
- because if I don't, nobody else will.
- Yeah.
590
00:23:39,719 --> 00:23:42,386
So the change really came about
591
00:23:42,455 --> 00:23:45,890
with the LGBT community when those of us
592
00:23:45,958 --> 00:23:47,992
that were leaders in the union
593
00:23:48,060 --> 00:23:50,194
started recognizing it
594
00:23:50,263 --> 00:23:53,831
and started fighting
to be treated equally.
595
00:23:53,900 --> 00:23:56,267
When you're flying, do you feel pride
596
00:23:56,335 --> 00:23:58,602
when you see those flight attendants,
597
00:23:58,671 --> 00:24:00,471
you know, working and saying, like,
598
00:24:00,540 --> 00:24:03,274
hey, I was part of making
their lives a little better?
599
00:24:03,342 --> 00:24:07,211
Sure, because what I see, I see women,
600
00:24:07,280 --> 00:24:10,714
- I see women of all colors...
- Yeah.
601
00:24:10,783 --> 00:24:12,516
...which wasn't in place then.
602
00:24:12,585 --> 00:24:14,518
I see males.
603
00:24:14,587 --> 00:24:17,121
I see men that can wear beards.
604
00:24:17,190 --> 00:24:19,123
They'd make me shave this if
I was a flight attendant?
605
00:24:19,192 --> 00:24:21,025
Yeah, yeah. They'd
make you cut your hair
606
00:24:21,093 --> 00:24:22,460
and put a crewcut, probably.
607
00:24:22,528 --> 00:24:24,829
- Oh, no, not my hair!
- So, yeah.
608
00:24:24,897 --> 00:24:26,096
Thank you so much for being here today.
609
00:24:26,165 --> 00:24:27,832
It's been really wonderful having you.
610
00:24:27,900 --> 00:24:29,633
- Nice meeting you too, Adam.
- Yeah.
611
00:24:29,683 --> 00:24:34,233
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