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These are the user uploaded subtitles that are being translated: 1 00:00:03,080 --> 00:00:04,880 Today... 2 00:00:04,920 --> 00:00:07,280 ..this elite team of ship builders 3 00:00:07,320 --> 00:00:10,200 is embarking on an extraordinary endeavour. 4 00:00:10,240 --> 00:00:13,360 When she's built, she'll be absolutely amazing. 5 00:00:13,400 --> 00:00:16,920 They are racing to build an astonishing vessel, 6 00:00:16,960 --> 00:00:18,040 one of the largest 7 00:00:18,080 --> 00:00:21,160 and most advanced cruise ships in the world. 8 00:00:21,200 --> 00:00:23,720 It's a very, very big cruise ship. 9 00:00:23,760 --> 00:00:27,280 It's a different kind of ship. 10 00:00:27,320 --> 00:00:30,280 This is a ship of mammoth magnitude, 11 00:00:30,320 --> 00:00:33,640 constructed from 42,000 tonnes of steel. 12 00:00:35,080 --> 00:00:38,360 It will carry almost 9,000 passengers and crew. 13 00:00:39,400 --> 00:00:43,840 Equipped with the world's longest onboard dry slide. 14 00:00:43,880 --> 00:00:45,360 And capable of running on 15 00:00:45,400 --> 00:00:48,640 a ground-breaking new fuel source. 16 00:00:48,680 --> 00:00:50,080 It's a new prototype. 17 00:00:50,120 --> 00:00:52,600 We have to be sure that everything is safe. 18 00:00:55,960 --> 00:00:58,560 To build this seafaring goliath, 19 00:00:58,600 --> 00:01:01,320 the team must combine time-honoured tradition... 20 00:01:06,040 --> 00:01:08,520 ..with trailblazing technology... 21 00:01:08,560 --> 00:01:12,160 A prototype with LNG was a challenge. 22 00:01:12,200 --> 00:01:14,840 ..and battle punishing deadlines. 23 00:01:14,880 --> 00:01:18,880 Stop. The amount of things to do is unbelievable. 24 00:01:18,920 --> 00:01:22,000 We are at that critical stage where any slight 25 00:01:22,040 --> 00:01:24,440 delay will have a knock-on effect. 26 00:01:24,480 --> 00:01:28,280 This is the inside story of the extraordinary race 27 00:01:28,320 --> 00:01:31,160 to build the billion-pound cruise ship. 28 00:01:42,520 --> 00:01:45,280 Today in Saint-Nazaire, France... 29 00:01:46,560 --> 00:01:50,120 ..an enormous team of 3,000 shipbuilders is starting 30 00:01:50,160 --> 00:01:51,880 construction on the prototype for 31 00:01:51,920 --> 00:01:55,000 a new class of colossal cruise liner. 32 00:01:55,040 --> 00:01:57,360 It is a massive ship. It is one of 33 00:01:57,400 --> 00:02:01,080 the biggest in the world. We have 22 storeys, 34 00:02:01,120 --> 00:02:06,160 40,000 square metres of public area. It's a huge ship. 35 00:02:06,200 --> 00:02:10,160 The new prototype is called MSC World Europa. 36 00:02:10,200 --> 00:02:13,200 Trevor Young leads the team designing this giant. 37 00:02:13,240 --> 00:02:14,440 This ship will push 38 00:02:14,480 --> 00:02:17,640 a lot of boundaries, from the interior design 39 00:02:17,680 --> 00:02:21,120 and the guest experience, but also the technical side. 40 00:02:21,160 --> 00:02:23,760 This new class of ship will be the largest 41 00:02:23,800 --> 00:02:27,840 and most advanced vessel this cruise line has ever built. 42 00:02:29,640 --> 00:02:31,360 It features a brand-new, 43 00:02:31,400 --> 00:02:35,400 futuristic bow shape to help it carve through waves. 44 00:02:37,240 --> 00:02:40,760 And the vessel's ambitious scale and innovation will stretch 45 00:02:40,800 --> 00:02:45,000 the limits of cruise ship design and construction. 46 00:02:45,040 --> 00:02:48,280 We wanted this ship to be the next level, 47 00:02:48,320 --> 00:02:51,040 or the next generation, of what we have built in 48 00:02:51,080 --> 00:02:52,240 the past. 49 00:02:52,280 --> 00:02:56,360 The inspiration was Blade Runner 2049, 50 00:02:56,400 --> 00:02:59,640 where everything is high technology, 51 00:02:59,680 --> 00:03:03,160 but also very organic and not just uniform. 52 00:03:03,200 --> 00:03:06,400 So when she's built, she'll be absolutely amazing. 53 00:03:06,440 --> 00:03:07,680 A high-tech vessel 54 00:03:07,720 --> 00:03:10,200 of this magnitude doesn't come cheap. 55 00:03:11,280 --> 00:03:14,640 The ship's owner is investing over £1 billion 56 00:03:14,680 --> 00:03:17,120 to build this ocean-going leviathan. 57 00:03:17,160 --> 00:03:20,360 The cost of building this ship is quite 58 00:03:20,400 --> 00:03:22,360 extraordinary when you think about it. 59 00:03:22,400 --> 00:03:26,240 It's over one billion euro. It's a huge investment. 60 00:03:26,280 --> 00:03:30,360 We have a huge team here in London to actually design 61 00:03:30,400 --> 00:03:32,600 and co-ordinate the build of the vessel. 62 00:03:32,640 --> 00:03:34,440 We have teams also in 63 00:03:34,480 --> 00:03:38,360 the shipyard, where we're building, in France. 64 00:03:38,400 --> 00:03:43,000 Overseeing the ship's construction is site director Gaetano Rolando. 65 00:03:44,560 --> 00:03:47,240 It falls to him to ensure the vessel is built 66 00:03:47,280 --> 00:03:48,560 and delivered on time. 67 00:03:49,720 --> 00:03:54,040 I like my work from the beginning of 68 00:03:54,080 --> 00:03:56,440 the project until delivery 69 00:03:56,480 --> 00:03:59,480 because every day is different. 70 00:03:59,520 --> 00:04:02,880 Every day we are facing a different problem, 71 00:04:02,920 --> 00:04:07,480 and together with the yard, we are trying to solve, day by day. 72 00:04:09,640 --> 00:04:12,400 Gaetano has been building ships at this yard 73 00:04:12,440 --> 00:04:14,280 for more than eight years. 74 00:04:15,280 --> 00:04:16,720 But World Europa will be 75 00:04:16,760 --> 00:04:19,280 the largest vessel he's ever constructed, 76 00:04:19,320 --> 00:04:22,240 and his biggest challenge to date. 77 00:04:22,280 --> 00:04:25,080 World Europa is a new prototype. 78 00:04:25,120 --> 00:04:30,680 It's really a huge ship in terms of size, 79 00:04:30,720 --> 00:04:36,240 but most important is the totally different shape from 80 00:04:36,280 --> 00:04:39,160 the bow to the aft. 81 00:04:39,200 --> 00:04:42,160 This is the mammoth prototype cruise ship Gaetano 82 00:04:42,200 --> 00:04:43,880 and the team must build. 83 00:04:47,360 --> 00:04:50,320 Measuring 333m long 84 00:04:50,360 --> 00:04:55,200 and weighing 78,000 tonnes, this vessel will be longer than 85 00:04:55,240 --> 00:04:58,240 the Eiffel Tower and seven times as heavy. 86 00:04:59,760 --> 00:05:05,160 Propelling this goliath will be five 14-cylinder engines, powered by an 87 00:05:05,200 --> 00:05:08,760 innovative fuel system known as LNG - 88 00:05:08,800 --> 00:05:10,720 liquified natural gas. 89 00:05:10,760 --> 00:05:13,480 This is a first for the company. 90 00:05:13,520 --> 00:05:15,920 The ship is designed with a ground-breaking, 91 00:05:15,960 --> 00:05:20,640 open-air shopping promenade with panoramic, ocean views. 92 00:05:20,680 --> 00:05:24,920 On board, they plan to build 13 dining areas, 93 00:05:24,960 --> 00:05:28,040 seven swimming pools, 94 00:05:28,080 --> 00:05:31,880 and an opulent rear lounge, complete with chandeliers... 95 00:05:33,720 --> 00:05:37,480 ..to entertain the 6,762 guests 96 00:05:37,520 --> 00:05:40,840 staying in 2,626 cabins. 97 00:05:42,480 --> 00:05:44,920 This vast vessel will be the largest 98 00:05:44,960 --> 00:05:48,360 and most complex cruise ship the team has ever attempted 99 00:05:48,400 --> 00:05:50,040 to build. 100 00:05:51,880 --> 00:05:54,760 From the technical point of view, 101 00:05:54,800 --> 00:05:56,880 the energy efficiency, 102 00:05:56,920 --> 00:05:59,120 to the design point of view, 103 00:05:59,160 --> 00:06:03,480 it's a different kind of ship. 104 00:06:03,520 --> 00:06:09,640 We are here in Saint-Nazaire to supervise each step, 105 00:06:09,680 --> 00:06:12,320 from the beginning until the end. 106 00:06:12,360 --> 00:06:16,360 Gaetano and the team have just 36 months to build, 107 00:06:16,400 --> 00:06:19,160 test and deliver the gigantic vessel. 108 00:06:21,280 --> 00:06:24,320 To recover some of the enormous construction costs, 109 00:06:24,360 --> 00:06:27,360 tickets for the maiden voyage have gone on sale before 110 00:06:27,400 --> 00:06:29,480 the vessel is complete. 111 00:06:29,520 --> 00:06:31,680 The demand has been incredible. 112 00:06:31,720 --> 00:06:36,000 So we're super excited that our passengers feel as 113 00:06:36,040 --> 00:06:40,000 excited as we do about this new vessel that we're building. 114 00:06:40,040 --> 00:06:43,960 Delaying the liner's maiden voyage would be a disaster. 115 00:06:45,360 --> 00:06:47,960 The pressure is on to ensure the team finish 116 00:06:48,000 --> 00:06:51,760 the works on time and deliver the ship as promised. 117 00:06:51,800 --> 00:06:55,120 Delivering the ship on time is incredibly important for us 118 00:06:55,160 --> 00:06:57,120 because it gives confidence also 119 00:06:57,160 --> 00:07:00,920 with our passengers that everything is running smoothly. 120 00:07:00,960 --> 00:07:05,000 The shipyards also have a huge commitment to deliver 121 00:07:05,040 --> 00:07:07,080 the ship on time as well. 122 00:07:07,120 --> 00:07:08,680 Obviously, if they don't... 123 00:07:08,720 --> 00:07:11,320 Building this mammoth new ship involves 124 00:07:11,360 --> 00:07:14,080 a number of crucial challenges. 125 00:07:14,120 --> 00:07:17,600 This is how Gaetano and the shipyard will do it. 126 00:07:21,280 --> 00:07:23,880 First, workers must cut, bend, 127 00:07:23,920 --> 00:07:29,200 and weld 42,000 tonnes of steel into 59 massive sections 128 00:07:29,240 --> 00:07:31,520 of ship, called mega blocks. 129 00:07:32,960 --> 00:07:35,320 The mega blocks will fit together to form 130 00:07:35,360 --> 00:07:37,920 the skeleton of the ship. 131 00:07:37,960 --> 00:07:43,360 Next, workers must install two mammoth, 311-tonne tanks into 132 00:07:43,400 --> 00:07:46,240 the bowels of the vessel that will hold 133 00:07:46,280 --> 00:07:49,560 the ship's liquified natural gas fuel. 134 00:07:49,600 --> 00:07:51,200 These will connect to five, 135 00:07:51,240 --> 00:07:54,400 16-megawatt engines that will power the ship. 136 00:07:55,760 --> 00:07:57,120 Once afloat, 137 00:07:57,160 --> 00:08:00,760 the team must fit out the public spaces with the shops, 138 00:08:00,800 --> 00:08:04,640 bars and lounges, build, furnish, 139 00:08:04,680 --> 00:08:08,760 and install the 2,626 cabins. 140 00:08:10,400 --> 00:08:14,880 And when complete, the team will need to load 350 tonnes of food 141 00:08:14,920 --> 00:08:18,040 and drink for guests before setting sail. 142 00:08:19,720 --> 00:08:23,720 The construction of World Europa is starting with 143 00:08:23,760 --> 00:08:25,480 the steel cutting. 144 00:08:25,520 --> 00:08:32,080 All pieces of steel is cut by plasma laser cutter. 145 00:08:36,000 --> 00:08:40,080 Gaetano and the team begin transforming sheets of bare steel 146 00:08:40,120 --> 00:08:44,680 into the 350,000 individual pieces that will form 147 00:08:44,720 --> 00:08:46,200 the vessel's frame. 148 00:08:48,320 --> 00:08:52,160 To do this, they use special cutting machines that fire jets 149 00:08:52,200 --> 00:08:56,040 of super-heated gas, called plasma, through the steel. 150 00:08:57,320 --> 00:09:01,400 This slices the metal with millimetre precision. 151 00:09:01,440 --> 00:09:07,560 It's like a puzzle where each pieces have their final location, 152 00:09:07,600 --> 00:09:09,120 final position, 153 00:09:09,160 --> 00:09:13,720 all together forming the big ship like this. 154 00:09:17,560 --> 00:09:19,680 Each piece is then carefully bent 155 00:09:19,720 --> 00:09:23,880 and moulded into shape using powerful presses. 156 00:09:23,920 --> 00:09:26,760 This enables workers to meticulously craft 157 00:09:26,800 --> 00:09:29,080 the cruise ship's bespoke shape. 158 00:09:33,680 --> 00:09:36,120 Next, engineers assemble sections of 159 00:09:36,160 --> 00:09:39,200 the vessel in these giant workshops. 160 00:09:39,240 --> 00:09:43,600 They weld together the freshly moulded pieces of steel into panels. 161 00:09:44,640 --> 00:09:48,400 But Gaetano and the team have a big problem. 162 00:09:48,440 --> 00:09:51,200 It's a mammoth operation to construct each of 163 00:09:51,240 --> 00:09:52,880 the ship's 22 decks. 164 00:09:54,560 --> 00:09:58,920 To build, wire up and furnish the vessel one layer at a time, 165 00:09:58,960 --> 00:10:01,520 deck by deck, would take years, 166 00:10:01,560 --> 00:10:04,120 and the ship would miss its crucial delivery date. 167 00:10:06,200 --> 00:10:09,720 Every day we are running against the schedule, 168 00:10:09,760 --> 00:10:15,720 and every day we are solving a lot of... 169 00:10:15,760 --> 00:10:20,560 ..problem together with the yard, in order to be on time. 170 00:10:23,840 --> 00:10:26,040 To ensure they hit their deadline, 171 00:10:26,080 --> 00:10:28,560 workers here use an ingenious technique 172 00:10:28,600 --> 00:10:30,360 to speed up construction. 173 00:10:31,480 --> 00:10:35,000 The steel panels are built upside down. 174 00:10:35,040 --> 00:10:37,720 This allows workers easy access to install 175 00:10:37,760 --> 00:10:40,760 the ship's critical services, including plumbing 176 00:10:40,800 --> 00:10:43,640 and ventilation into the ceiling. 177 00:10:43,680 --> 00:10:45,560 A vessel of this size requires 178 00:10:45,600 --> 00:10:49,440 around 75 miles of electrical cable 179 00:10:49,480 --> 00:10:52,520 and over 90 miles of piping. 180 00:10:52,560 --> 00:10:56,440 Next, workers need to join the completed panels together 181 00:10:56,480 --> 00:10:58,880 to form a mega block. 182 00:10:58,920 --> 00:11:03,120 The building of a mega block is 183 00:11:03,160 --> 00:11:07,200 a challenge, and also to load this mega block on board. 184 00:11:10,480 --> 00:11:13,000 Once a steel panel is complete, 185 00:11:13,040 --> 00:11:17,040 it is placed on top of another and welded into position. 186 00:11:18,200 --> 00:11:21,960 Each panel measures one deck high... 187 00:11:22,000 --> 00:11:26,400 ..and it takes around 20 panels to form one mega block. 188 00:11:26,440 --> 00:11:28,680 Once a mega block is complete, 189 00:11:28,720 --> 00:11:32,520 workers use the yard's giant gantry crane to lift 190 00:11:32,560 --> 00:11:36,920 and flip the mega block over, turning it the right way up. 191 00:11:38,520 --> 00:11:41,040 The crane transfers the finished mega block to 192 00:11:41,080 --> 00:11:44,600 the dry dock, where it's carefully lowered 193 00:11:44,640 --> 00:11:46,200 and welded into place. 194 00:11:48,040 --> 00:11:49,640 It takes around nine weeks 195 00:11:49,680 --> 00:11:53,840 to construct each one of the World Europa's 59 mega blocks. 196 00:11:54,960 --> 00:11:57,200 Using this mega block method, 197 00:11:57,240 --> 00:11:59,840 the team can work on multiple parts of the ship at 198 00:11:59,880 --> 00:12:03,800 the same time, which speeds up the build. 199 00:12:03,840 --> 00:12:08,440 Each block is around 1,000, 1,300 tonnes, 200 00:12:08,480 --> 00:12:12,200 so is really mega blocks. 201 00:12:15,480 --> 00:12:21,440 Lifting these mammoth mega blocks requires some mega equipment. 202 00:12:21,480 --> 00:12:24,800 We have the biggest crane in Europe, 203 00:12:24,840 --> 00:12:27,880 so the block can be very big. 204 00:12:31,840 --> 00:12:33,880 At 65m high, 205 00:12:33,920 --> 00:12:38,200 and with a lifting capacity of 1,400 tonnes, 206 00:12:38,240 --> 00:12:42,320 this giant gantry crane lifts, flips 207 00:12:42,360 --> 00:12:44,520 and moves the mega blocks with ease. 208 00:12:46,120 --> 00:12:49,800 The entire shipyard springs into action. 209 00:12:49,840 --> 00:12:53,480 Mega block after mega block is assembled, 210 00:12:53,520 --> 00:12:57,160 welded and lowered into position. 211 00:13:00,200 --> 00:13:03,360 The length of World Europa's enormous hull starts 212 00:13:03,400 --> 00:13:05,320 to fill the dock. 213 00:13:05,360 --> 00:13:08,240 After ten months of furious construction... 214 00:13:14,120 --> 00:13:16,600 ..progress on the build grinds to a halt. 215 00:13:20,480 --> 00:13:23,440 The team can't add any more mega blocks until 216 00:13:23,480 --> 00:13:26,320 the ship's innovative LNG fuel tanks 217 00:13:26,360 --> 00:13:28,920 and equipment are installed in the hull. 218 00:13:36,600 --> 00:13:40,360 In this vast shipyard in Saint-Nazaire, France, 219 00:13:40,400 --> 00:13:44,200 this team is racing to construct the billion-pound prototype 220 00:13:44,240 --> 00:13:46,880 for a brand-new class of cruise ship. 221 00:13:49,200 --> 00:13:50,880 Called World Europa, 222 00:13:50,920 --> 00:13:54,440 the giant vessel is designed to carry almost 9,000 223 00:13:54,480 --> 00:13:55,880 passengers and crew... 224 00:13:57,000 --> 00:14:01,080 ..and will be capable of running on a new type of fuel. 225 00:14:01,120 --> 00:14:05,320 Basically, the first LNG cruise ship built in France. 226 00:14:08,200 --> 00:14:12,760 Large vessels, like cruise ships, are traditionally fuelled by a form 227 00:14:12,800 --> 00:14:14,800 of diesel or marine gas oil. 228 00:14:16,080 --> 00:14:21,240 This new cruise ship will be powered by liquefied natural gas - or LNG. 229 00:14:22,320 --> 00:14:25,600 This is methane that is cleaned of impurities and cooled 230 00:14:25,640 --> 00:14:29,000 to around -160 degrees Celsius. 231 00:14:30,280 --> 00:14:35,360 This turns the gas into a liquid, which takes up 600 times less space 232 00:14:35,400 --> 00:14:39,360 to transport, meaning more fuel can be stored on board. 233 00:14:40,640 --> 00:14:46,040 The cruise industry is turning to LNG as a new, greener fuel source 234 00:14:46,080 --> 00:14:48,040 to power its ships. 235 00:14:48,080 --> 00:14:52,640 So with Europa, we started talking LNG over ten years ago. 236 00:14:52,680 --> 00:14:55,320 When we did that, everyone thought we were crazy, 237 00:14:55,360 --> 00:14:57,240 that we wouldn't be able to get the fuel. 238 00:14:57,280 --> 00:15:02,520 But LNG is now a mainstay for nearly all the cruise lines, and even 239 00:15:02,560 --> 00:15:05,640 in a lot of the cargo vessels that are being built today. 240 00:15:08,720 --> 00:15:13,720 The company claims that sailing World Europa in LNG mode will almost 241 00:15:13,760 --> 00:15:17,840 eliminate air pollutants like sulphur and nitrogen oxides from 242 00:15:17,880 --> 00:15:22,840 the ship and reduce the vessel's greenhouse gas emissions by 20%. 243 00:15:24,240 --> 00:15:27,480 One of the biggest challenges for Gaetano and the shipyard 244 00:15:27,520 --> 00:15:31,800 is ensuring the prototype LNG system is installed correctly. 245 00:15:36,240 --> 00:15:40,040 Today, the team is gearing up to install the largest part 246 00:15:40,080 --> 00:15:44,360 of the system - the enormous tanks that store the LNG fuel. 247 00:15:46,920 --> 00:15:51,280 The LNG tanks that we have on this vessel are huge. 248 00:15:51,320 --> 00:15:54,240 If you look at the general arrangement plans that I have here. 249 00:15:54,280 --> 00:15:56,840 on deck three, two and one, 250 00:15:56,880 --> 00:16:01,000 this is where the LNG tanks are situated. 251 00:16:01,040 --> 00:16:03,240 You'll see they take up over three decks. 252 00:16:03,280 --> 00:16:06,000 So, as you can see, they're quite huge. 253 00:16:07,760 --> 00:16:10,400 This is how they'll attempt to do it. 254 00:16:12,200 --> 00:16:18,040 Each of the vessel's two voluminous LNG tanks measure 28m long 255 00:16:18,080 --> 00:16:20,120 and weigh 311 tonnes. 256 00:16:21,640 --> 00:16:22,920 To install them, 257 00:16:22,960 --> 00:16:26,200 the team will use the yard's gantry crane to lift the tanks 258 00:16:26,240 --> 00:16:28,440 over the ship... 259 00:16:28,480 --> 00:16:32,320 ..and carefully lower them into specially shaped curved cradles. 260 00:16:34,240 --> 00:16:38,240 The bespoke tanks have been produced in China and must be installed 261 00:16:38,280 --> 00:16:39,760 with the utmost care. 262 00:16:41,200 --> 00:16:44,120 If a tank is damaged during installation... 263 00:16:45,440 --> 00:16:47,960 ..the team won't be able to build the rest of the ship 264 00:16:48,000 --> 00:16:50,160 until a new tank is delivered. 265 00:16:51,320 --> 00:16:55,960 It could delay the remaining construction work by several months. 266 00:16:57,600 --> 00:16:58,960 For World Europa, 267 00:16:59,000 --> 00:17:04,040 we had a lot of challenge, together with the yard, in terms 268 00:17:04,080 --> 00:17:06,960 of the logistics to install the tanks. 269 00:17:11,200 --> 00:17:15,480 The tanks arrive from China on board a cargo ship. 270 00:17:15,520 --> 00:17:19,880 They are unloaded at a nearby dock, but must make the remaining journey 271 00:17:19,920 --> 00:17:21,640 to the shipyard by road. 272 00:17:23,680 --> 00:17:27,840 The tanks are too large to be loaded onto trucks, so the team must use 273 00:17:27,880 --> 00:17:31,160 special multi-wheeled, heavy-lift transporters. 274 00:17:41,320 --> 00:17:45,080 Under the cover of darkness, the enormous tanks slowly 275 00:17:45,120 --> 00:17:48,560 begin their journey to the construction dock. 276 00:17:48,600 --> 00:17:51,520 Workers carefully weave the transporters through 277 00:17:51,560 --> 00:17:53,440 Saint-Nazaire's narrow streets. 278 00:17:56,000 --> 00:17:59,720 They squeeze the tanks around the yard's tight bend... 279 00:18:02,680 --> 00:18:06,520 ..to reach the dockside, close to the giant gantry crane. 280 00:18:13,440 --> 00:18:17,200 The team pushes through the night to lift the tanks on board 281 00:18:17,240 --> 00:18:18,720 the half-built vessel. 282 00:18:19,920 --> 00:18:24,080 The following day, both tanks are safely in position. 283 00:18:24,120 --> 00:18:28,960 They take a lot of challenge in order to fit the tanks 284 00:18:29,000 --> 00:18:31,120 inside the hull. 285 00:18:31,160 --> 00:18:38,560 It's taken a lot of time, but finally all went well 286 00:18:38,600 --> 00:18:44,280 and the tanks are fitted inside the space 287 00:18:44,320 --> 00:18:46,560 without any problems. 288 00:18:46,600 --> 00:18:50,640 Now the shipyard can continue to piece together more of the liner's 289 00:18:50,680 --> 00:18:52,040 huge mega blocks. 290 00:18:55,680 --> 00:18:59,240 It takes around 17 months for the shipyard to install 291 00:18:59,280 --> 00:19:03,520 all of the vessel's 59 mammoth mega blocks, 292 00:19:03,560 --> 00:19:06,880 including the uniquely curved ship's bow, 293 00:19:06,920 --> 00:19:10,640 the captain's bridge, and the supports that will 294 00:19:10,680 --> 00:19:12,120 hold the propellers. 295 00:19:15,920 --> 00:19:19,800 As the bare skeleton of the ship begins to take shape... 296 00:19:21,560 --> 00:19:23,800 ..work on the interior can begin. 297 00:19:25,840 --> 00:19:30,160 Didier Dupont oversees the installation of thousands of crew 298 00:19:30,200 --> 00:19:33,480 and passenger cabins on all of the yard's new ships. 299 00:19:41,800 --> 00:19:45,080 Engineers must exploit every inch of space on board 300 00:19:45,120 --> 00:19:48,080 a cruise ship to ensure they can accommodate as many 301 00:19:48,120 --> 00:19:50,200 passengers as possible. 302 00:20:02,400 --> 00:20:06,200 Didier and the team face a Herculean challenge. 303 00:20:06,240 --> 00:20:10,280 It would take years to build and furnish each individual cabin 304 00:20:10,320 --> 00:20:13,240 on board a vessel one by one. 305 00:20:13,280 --> 00:20:16,160 The team would never hit their deadline, and the ship 306 00:20:16,200 --> 00:20:18,240 would miss its maiden voyage. 307 00:20:26,120 --> 00:20:27,760 To solve this problem, 308 00:20:27,800 --> 00:20:31,720 the team has developed an innovative solution at this special factory 309 00:20:31,760 --> 00:20:32,760 near the yard. 310 00:20:34,000 --> 00:20:36,560 When you come in, you are in the cabin factory. 311 00:20:36,600 --> 00:20:40,440 So in this factory, we will produce all the prefabricated cabins 312 00:20:40,480 --> 00:20:42,320 from world-class projects. 313 00:20:44,440 --> 00:20:50,040 Thomaz Liernan oversees a team of 250 workers who carefully 314 00:20:50,080 --> 00:20:54,720 pre-assemble each one of World Europa's 2,626 315 00:20:54,760 --> 00:20:58,760 cabins before they're installed in the ship. 316 00:20:58,800 --> 00:21:01,880 World-class project for us. It's a big challenge because it's a very, 317 00:21:01,920 --> 00:21:06,200 very big cruise ship, with 4,000 cabins to produce, 318 00:21:06,240 --> 00:21:09,600 and everything on time. So it's very challenging. 319 00:21:09,640 --> 00:21:13,960 To do that, we have to produce here in the factory about one cabin 320 00:21:14,000 --> 00:21:15,560 every 20 minutes. 321 00:21:16,720 --> 00:21:20,680 The assembly of each cabin begins with the wet unit that houses 322 00:21:20,720 --> 00:21:22,720 the shower, sink and toilet. 323 00:21:25,160 --> 00:21:28,640 Workers bolt the cabins together piece by piece, 324 00:21:28,680 --> 00:21:30,800 just like flat-packed furniture, 325 00:21:30,840 --> 00:21:33,880 on this special production line. 326 00:21:33,920 --> 00:21:35,720 At the end of this production line, 327 00:21:35,760 --> 00:21:37,960 the wet unit is completely finished. 328 00:21:38,000 --> 00:21:42,760 You have just to connect the water and electricity and you can use it. 329 00:21:42,800 --> 00:21:47,680 Workers fit the taps, mirror and shower head to the unit's walls, 330 00:21:47,720 --> 00:21:49,600 then lift them into place. 331 00:21:50,880 --> 00:21:54,160 Now we use this wet unit to produce the cabin. 332 00:21:54,200 --> 00:21:58,200 We have to be sure that this cabin will be ready on time, 333 00:21:58,240 --> 00:22:02,120 because we have to respect the production schedule of the ship. 334 00:22:02,160 --> 00:22:06,520 The cabins move along the production line so separate teams can install 335 00:22:06,560 --> 00:22:08,560 the desk, bed and electrics. 336 00:22:11,120 --> 00:22:16,360 It is very, very challenging for us in the factory to have the cabin 337 00:22:16,400 --> 00:22:19,360 and what you need without any missing element inside. 338 00:22:19,400 --> 00:22:22,080 This is the real challenge for us. 339 00:22:22,120 --> 00:22:26,800 After an astonishing 20 minutes, the cabin is complete. 340 00:22:26,840 --> 00:22:31,600 Only the carpet and some furniture are left to install on board. 341 00:22:31,640 --> 00:22:34,720 OK, so now this is a cabin completely finished. 342 00:22:34,760 --> 00:22:37,600 So the cabin will be ready to go on board. 343 00:22:37,640 --> 00:22:40,120 As you see, everything is protected. 344 00:22:40,160 --> 00:22:44,000 When we do the inspection at the end, we will not discover some 345 00:22:44,040 --> 00:22:46,000 scratches, something damaged. 346 00:22:46,040 --> 00:22:48,320 So we try to protect everything. 347 00:22:49,440 --> 00:22:54,520 Keeping an eye on the quality of Thomaz's cabins is Deborah Byrne. 348 00:22:54,560 --> 00:22:56,840 I will show you this cabin. 349 00:22:56,880 --> 00:22:59,920 Deborah works with the factory to ensure that the team 350 00:22:59,960 --> 00:23:04,320 in the shipyard receives the cabins to install without any defects 351 00:23:04,360 --> 00:23:06,080 or missing parts. 352 00:23:06,120 --> 00:23:07,240 It's fabulous. 353 00:23:07,280 --> 00:23:11,720 This is a new prototype, so it's completely new for all 354 00:23:11,760 --> 00:23:13,600 of us in this project. 355 00:23:13,640 --> 00:23:19,520 We obviously have to keep on our toes because being a prototype, 356 00:23:19,560 --> 00:23:23,760 sometimes there's a possibility that what we see on paper, once 357 00:23:23,800 --> 00:23:25,920 it's actually been built, it could be some 358 00:23:25,960 --> 00:23:27,080 of that doesn't quite work. 359 00:23:27,120 --> 00:23:31,200 So it's very important that we pick up on any of these points. 360 00:23:31,240 --> 00:23:35,240 So you see now, the vanity is new like that. 361 00:23:35,280 --> 00:23:38,440 So... I can see the alignment now is much better. 362 00:23:38,480 --> 00:23:40,600 Yeah. The alignment here is good. 363 00:23:40,640 --> 00:23:41,800 No gap. 364 00:23:41,840 --> 00:23:45,160 Obviously, this now, the sharpness has gone. You've managed to do that. 365 00:23:45,200 --> 00:23:48,680 Yeah. It's much better. And the hairdryer. 366 00:23:48,720 --> 00:23:52,320 Hairdryer? Yes, hairdryer, you can remove. 367 00:23:52,360 --> 00:23:54,400 So the drawers is protected, 368 00:23:54,440 --> 00:23:57,320 and the hairdryer...is working already! 369 00:23:57,360 --> 00:23:58,680 HE LAUGHS 370 00:23:58,720 --> 00:24:00,720 Great. And this is the bracket? 371 00:24:00,760 --> 00:24:03,040 Yeah. And the bracket for the TV. 372 00:24:04,600 --> 00:24:08,280 This cabin is signed off and ready for installation. 373 00:24:09,640 --> 00:24:13,200 Everything seems to be going well, but we are at that critical stage 374 00:24:13,240 --> 00:24:16,560 where we have to be sure we're always on our toes. 375 00:24:16,600 --> 00:24:20,880 We keep the shipyard on their toes as well because any slight delay 376 00:24:20,920 --> 00:24:24,800 will have a knock-on effect for the other cabins. 377 00:24:24,840 --> 00:24:29,240 Final task - shrink-wrap the cabin to protect it during its short 378 00:24:29,280 --> 00:24:31,760 journey to the shipyard. 379 00:24:31,800 --> 00:24:33,600 Every cruise ship is different. 380 00:24:33,640 --> 00:24:36,640 Every time, it's a new story. Sometimes new problems 381 00:24:36,680 --> 00:24:40,160 with difficulties, but always a new challenge, and always 382 00:24:40,200 --> 00:24:44,400 to have the target to deliver the ship on time with the best 383 00:24:44,440 --> 00:24:45,760 quality we can. 384 00:24:55,000 --> 00:24:57,680 On the west coast of France, 385 00:24:57,720 --> 00:25:03,680 a team of 3,000 shipbuilders is racing to build a 333m-long, 386 00:25:03,720 --> 00:25:05,280 ocean-going Goliath. 387 00:25:08,680 --> 00:25:12,240 More than 20 months after construction work began, 388 00:25:12,280 --> 00:25:15,600 the bare frame of the ship is complete. 389 00:25:15,640 --> 00:25:19,960 Its exterior has been painted, and the engines have been installed. 390 00:25:23,040 --> 00:25:25,600 Before the team can load the cabins... 391 00:25:27,040 --> 00:25:31,880 ..fit out the swimming pools, lounges and shopping promenade, 392 00:25:31,920 --> 00:25:35,800 they need to move the vessel to a different dock, to allow 393 00:25:35,840 --> 00:25:40,480 for easier access to install and test the ship's vital equipment. 394 00:25:41,840 --> 00:25:46,280 To do this, they must first attach the ship's two huge propellers 395 00:25:46,320 --> 00:25:47,600 beneath the stern. 396 00:25:48,880 --> 00:25:52,920 World Europa have two propeller for propulsion. 397 00:25:52,960 --> 00:25:59,680 The design was done in terms to optimise all vibration 398 00:25:59,720 --> 00:26:01,480 and comfort onboard. 399 00:26:02,640 --> 00:26:06,480 The challenge for the ship's engineers was to design propellers 400 00:26:06,520 --> 00:26:09,760 that provide the best performance without compromising 401 00:26:09,800 --> 00:26:11,280 passenger comfort. 402 00:26:14,800 --> 00:26:19,160 In 1907, during the sea trials of the transatlantic liner 403 00:26:19,200 --> 00:26:22,040 the Lusitania, the world's biggest ship 404 00:26:22,080 --> 00:26:26,920 at that time, strong vibrations were detected throughout the vessel. 405 00:26:28,600 --> 00:26:31,040 The vibrations were so severe that parts 406 00:26:31,080 --> 00:26:34,160 of the ship were uninhabitable. 407 00:26:34,200 --> 00:26:36,680 Investigations revealed the vibration came 408 00:26:36,720 --> 00:26:38,880 from the ship's propellers. 409 00:26:38,920 --> 00:26:42,480 It was caused by a phenomenon known as cavitation. 410 00:26:43,560 --> 00:26:49,000 The way to avoid the cavitation is mainly the design of the blade, 411 00:26:49,040 --> 00:26:55,240 that are done in such a way to avoid this particular phenomenon 412 00:26:55,280 --> 00:26:56,680 on the propeller. 413 00:27:01,720 --> 00:27:05,360 Cavitation can occur when a propeller rotates and creates 414 00:27:05,400 --> 00:27:10,120 an area of low pressure on the back of the blades, causing tiny bubbles 415 00:27:10,160 --> 00:27:11,800 of vapour to form. 416 00:27:13,440 --> 00:27:16,480 When these bubbles collapse, they send shock waves 417 00:27:16,520 --> 00:27:19,600 through the water and onto the ship's hull, 418 00:27:19,640 --> 00:27:22,720 creating uncomfortable vibrations on board. 419 00:27:24,240 --> 00:27:26,200 To keep the ship from vibrating, 420 00:27:26,240 --> 00:27:30,600 engineers must design its propellers to eliminate cavitation. 421 00:27:31,720 --> 00:27:35,240 They slow the speed at which the propellers rotate. 422 00:27:35,280 --> 00:27:39,040 This reduces the area of low pressure, but also slows 423 00:27:39,080 --> 00:27:40,080 down the ship. 424 00:27:41,520 --> 00:27:45,720 To compensate, they designed propellers with five blades. 425 00:27:45,760 --> 00:27:50,800 They increased their size, shape and distance from the hull. 426 00:27:52,520 --> 00:27:56,720 These large, slower-rotating propellers should ensure the ship 427 00:27:56,760 --> 00:28:01,280 glides smoothly through the water without any nasty vibrations. 428 00:28:04,360 --> 00:28:07,680 The propellers will slot onto two shaft lines that run 429 00:28:07,720 --> 00:28:10,720 through the hull to the engine room. 430 00:28:10,760 --> 00:28:16,120 Here we have a bigger shaft, a line of more than 60m, connecting 431 00:28:16,160 --> 00:28:19,560 the propeller to the electric motors. 432 00:28:22,760 --> 00:28:26,320 Engineers use a hydraulic ram to position the shafts 433 00:28:26,360 --> 00:28:27,520 inside the hull. 434 00:28:29,600 --> 00:28:33,960 The ram grips the shaft and slowly inches it into the ship, sliding 435 00:28:34,000 --> 00:28:36,320 it towards the engine room, where it's connected 436 00:28:36,360 --> 00:28:38,480 to the drive motors. 437 00:28:38,520 --> 00:28:41,280 Now the team can attach the propellers. 438 00:28:42,320 --> 00:28:45,880 Each propeller is crafted from a specially cast and milled 439 00:28:45,920 --> 00:28:47,560 nickel-aluminium alloy. 440 00:28:50,240 --> 00:28:55,200 They use chains to carefully lift each 24-tonne propeller onto the end 441 00:28:55,240 --> 00:28:56,360 of the shafts. 442 00:28:57,880 --> 00:29:01,200 It takes great care and precision to slot them into place 443 00:29:01,240 --> 00:29:03,520 behind the ship's giant rudders. 444 00:29:05,360 --> 00:29:08,760 With the propellers attached, the hull of World Europa 445 00:29:08,800 --> 00:29:10,240 is finally complete. 446 00:29:11,440 --> 00:29:14,960 The shipyard can now move the billion-pound prototype 447 00:29:15,000 --> 00:29:18,440 out of the construction dock for the first time. 448 00:29:27,240 --> 00:29:31,960 Workers fill the dock with sea water to float the vessel... 449 00:29:32,000 --> 00:29:34,520 HORN BLARES 450 00:29:34,560 --> 00:29:39,720 ..and call in six tugs to manoeuvre the mammoth ship with its futuristic 451 00:29:39,760 --> 00:29:42,880 bow design to her new home, 452 00:29:42,920 --> 00:29:46,720 where work on the interior spaces can ramp up a gear. 453 00:29:51,320 --> 00:29:54,840 Workers spring into action the following morning. 454 00:29:56,480 --> 00:29:59,080 They race to fit out and furnish the ship's 455 00:29:59,120 --> 00:30:04,000 nine shops, 13 restaurants and 20 bars, 456 00:30:04,040 --> 00:30:07,320 including a lavish lounge at the rear of the vessel. 457 00:30:08,360 --> 00:30:12,600 The team installs the world's longest onboard dry slide, 458 00:30:12,640 --> 00:30:16,560 a colossal casino, and they fire up the open-air promenade's 459 00:30:16,600 --> 00:30:18,320 futuristic lighting. 460 00:30:19,760 --> 00:30:24,480 Dockside, Didier Dupont's team is racing against the clock to unwrap 461 00:30:24,520 --> 00:30:28,440 and install a shipment of prefabricated cabins arriving 462 00:30:28,480 --> 00:30:29,760 from the factory. 463 00:30:34,800 --> 00:30:37,800 To keep on top of the constant stream of cabins, 464 00:30:37,840 --> 00:30:41,400 Didier and his team use an innovative method to load 465 00:30:41,440 --> 00:30:42,440 them on board. 466 00:30:46,800 --> 00:30:50,280 The ship is built with a series of large holes in its side 467 00:30:50,320 --> 00:30:51,480 on each deck. 468 00:30:52,640 --> 00:30:56,120 The holes provide easy access to install a deck's worth 469 00:30:56,160 --> 00:30:58,440 of cabins on board. 470 00:30:58,480 --> 00:31:02,720 The yard attaches a giant lift to the outside of the vessel to reach 471 00:31:02,760 --> 00:31:04,880 each hole... 472 00:31:04,920 --> 00:31:07,760 ..so workers can lift and load each cabin unit 473 00:31:07,800 --> 00:31:09,960 onto the ship. 474 00:31:10,000 --> 00:31:14,520 Special rollers allow the team to push the cabins on board, 475 00:31:14,560 --> 00:31:18,880 squeezing them through bulkheads and around tight corners, 476 00:31:18,920 --> 00:31:22,000 sliding them into position, one after the other. 477 00:31:23,440 --> 00:31:27,840 Once a deck has all its cabins on board, workers fill the hole 478 00:31:27,880 --> 00:31:29,200 to seal the level. 479 00:31:36,320 --> 00:31:40,720 The forklift operators must ensure they place the cabins onto the lift 480 00:31:40,760 --> 00:31:46,160 carefully so they don't damage or dislodge the furnishings inside. 481 00:31:57,320 --> 00:32:01,840 The team prepares to haul their 15th cabin of the day through the ship. 482 00:32:11,960 --> 00:32:16,320 The team wrestles the two-tonne cabin through the tight deck. 483 00:32:16,360 --> 00:32:19,360 They must snake it through a labyrinth of corridors 484 00:32:19,400 --> 00:32:22,360 and equipment that cram the ship's interior. 485 00:32:44,520 --> 00:32:47,920 A second team welds each cabin to the deck floor 486 00:32:47,960 --> 00:32:49,680 to lock them into place. 487 00:32:57,600 --> 00:33:00,640 It's hard, but rewarding work for the team. 488 00:33:19,200 --> 00:33:20,880 It's 7:30am. 489 00:33:22,480 --> 00:33:25,240 As the clock counts down towards delivery, 490 00:33:25,280 --> 00:33:27,720 the pressure on the team ramps up. 491 00:33:29,160 --> 00:33:33,960 It's one of the most stressful and most loaded of work moments. 492 00:33:34,000 --> 00:33:37,160 It's all about the delivery. 493 00:33:37,200 --> 00:33:39,240 So it's intense. 494 00:33:41,840 --> 00:33:45,480 Inspector Giuseppe heads to the cruise ship's aqua park 495 00:33:45,520 --> 00:33:47,560 to check on progress. 496 00:33:47,600 --> 00:33:51,320 Once complete, the ship will have a ground-breaking open-air 497 00:33:51,360 --> 00:33:55,600 shopping promenade, four luxury shops and a champagne bar. 498 00:33:58,760 --> 00:34:01,040 This is the kids' pool area. 499 00:34:01,080 --> 00:34:02,720 This is a quite challenging area. 500 00:34:02,760 --> 00:34:05,840 It has to be ready in six weeks. 501 00:34:05,880 --> 00:34:09,640 And there are a lot of activities still ongoing with a lot 502 00:34:09,680 --> 00:34:12,600 of different entities in charge for them. 503 00:34:13,960 --> 00:34:17,920 The ship will feature a total of seven swimming pools, complete 504 00:34:17,960 --> 00:34:20,200 with water slides. 505 00:34:20,240 --> 00:34:24,960 On the side of the pool, the mosaic application is in progress. 506 00:34:25,000 --> 00:34:28,120 It's not completed everywhere, and they still have to apply 507 00:34:28,160 --> 00:34:30,000 the grouting. 508 00:34:30,040 --> 00:34:32,600 The showers are still in progress. 509 00:34:34,080 --> 00:34:38,560 Also in the covered area, the ceiling still has to be applied. 510 00:34:40,400 --> 00:34:42,000 The amount of things to do, 511 00:34:42,040 --> 00:34:45,240 it's unbelievable, if we consider the ship will be delivered 512 00:34:45,280 --> 00:34:47,960 in six, seven weeks. 513 00:34:48,000 --> 00:34:49,440 Now, it's a... 514 00:34:50,760 --> 00:34:52,960 It's a big challenge. 515 00:34:53,000 --> 00:34:57,720 On the walls, an underwater-themed artwork starts to take shape. 516 00:34:57,760 --> 00:35:01,280 This thing is beautiful, but it also has to withstand 517 00:35:01,320 --> 00:35:02,920 the marine condition. 518 00:35:02,960 --> 00:35:05,600 So it's not an easy task, what they are doing. 519 00:35:09,480 --> 00:35:13,160 It's not long before Giuseppe spots a potential safety issue 520 00:35:13,200 --> 00:35:15,560 with the water slide decorations. 521 00:35:16,600 --> 00:35:20,360 When the ship moves, a lot of the vibrations are discharged 522 00:35:20,400 --> 00:35:24,960 on the upper structure and some elements can vibrate a lot. 523 00:35:25,000 --> 00:35:27,920 The problem is a safety-related problem. 524 00:35:27,960 --> 00:35:32,920 If they vibrate constantly, they can break at some point and fall 525 00:35:32,960 --> 00:35:34,920 on the guests. So it's not acceptable. 526 00:35:34,960 --> 00:35:39,240 So we will have to create another structure to make them more rigid. 527 00:35:39,280 --> 00:35:42,920 We have to be sure that everything is safe. 528 00:35:42,960 --> 00:35:47,040 With less than two months until delivery, the aqua park team 529 00:35:47,080 --> 00:35:49,360 needs to pick up the pace. 530 00:35:49,400 --> 00:35:51,880 Everything is almost on time. 531 00:35:51,920 --> 00:35:58,720 We have some delay in some area, but already with a plan to recover. 532 00:35:58,760 --> 00:36:00,080 There's a delay. 533 00:36:09,760 --> 00:36:13,600 Over the next few weeks, workers scramble to finish the ship. 534 00:36:15,120 --> 00:36:17,760 Engineers install colossal chandeliers. 535 00:36:20,960 --> 00:36:23,960 Chefs sharpen their knife skills. 536 00:36:24,000 --> 00:36:26,640 Waiters perfect their silver service. 537 00:36:27,680 --> 00:36:30,880 And the entertainers rehearse their routines. 538 00:36:34,000 --> 00:36:38,440 So, good morning. How are you? Everything fine? 539 00:36:38,480 --> 00:36:43,400 In charge of World Europa's guest experience is Neven Zdunic. 540 00:36:43,440 --> 00:36:47,480 The most beautiful part of my job is dealing with the guests. 541 00:36:47,520 --> 00:36:51,480 I mean, to make them happy, to realise their dreams. 542 00:36:52,520 --> 00:36:56,640 Neven oversees every aspect of the onboard experience, 543 00:36:56,680 --> 00:37:01,520 from reception to the entertainment and dining service. 544 00:37:01,560 --> 00:37:06,240 We go straight to the heart of the hotel department - reception. 545 00:37:06,280 --> 00:37:09,600 Our staff that are working to prepare all the things, 546 00:37:09,640 --> 00:37:13,520 what they need to work with the guests. 547 00:37:13,560 --> 00:37:17,320 Having on board 6,700 guests. 548 00:37:17,360 --> 00:37:22,080 And, of course, we are the one who has to give them the direction. 549 00:37:22,120 --> 00:37:26,120 Where to go, what to see, what to have. 550 00:37:26,160 --> 00:37:31,000 Because it's very important for us to understand well, their needs. 551 00:37:32,280 --> 00:37:36,440 One of Neven's customer experiences is a bespoke chocolate 552 00:37:36,480 --> 00:37:37,760 and gelato cafe. 553 00:37:39,360 --> 00:37:43,400 As you can see, we are having here a huge space where we were going 554 00:37:43,440 --> 00:37:46,320 to sell our home-made chocolates. 555 00:37:46,360 --> 00:37:50,160 And, of course, together with that home-made ice cream. 556 00:37:53,400 --> 00:37:56,000 Hi, Jean. How's it going? All good? 557 00:37:56,040 --> 00:37:58,840 How's it going with the ice cream? You know, it's going good. 558 00:37:58,880 --> 00:38:04,040 We almost finished with recipes and adjusting a little bit, 559 00:38:04,080 --> 00:38:06,600 but I think they are pretty good. You want to try? Absolutely. 560 00:38:06,640 --> 00:38:09,960 Can we taste? This is, ah, my favourite flavour. 561 00:38:10,000 --> 00:38:12,440 So that's a raspberry flavour. 562 00:38:12,480 --> 00:38:15,560 Our gelato are very straight, simple. 563 00:38:15,600 --> 00:38:18,040 It's milk, cream. 564 00:38:18,080 --> 00:38:19,520 You know, we use real chocolate. 565 00:38:19,560 --> 00:38:21,760 We don't use, like, cocoa powder or whatever. 566 00:38:21,800 --> 00:38:24,440 It's really, you know... The real one. 567 00:38:24,480 --> 00:38:26,480 The real one. 568 00:38:26,520 --> 00:38:31,680 If you are not in a good mood, just taste one gelato from Jean-Philippe 569 00:38:31,720 --> 00:38:35,360 and then everything will change in a better way. 570 00:38:35,400 --> 00:38:37,120 JEAN-PHILIPPE LAUGHS 571 00:38:37,160 --> 00:38:41,880 Behind the scenes, Jean-Philippe's staff are racing to finish elaborate 572 00:38:41,920 --> 00:38:45,800 sculptures - carved from solid chocolate - that will feature 573 00:38:45,840 --> 00:38:47,280 throughout his cafe. 574 00:38:50,200 --> 00:38:54,120 It's a sprint to the finish line for Neven's team to ensure the ship 575 00:38:54,160 --> 00:38:56,400 is ready for its maiden voyage. 576 00:38:59,680 --> 00:39:03,120 Right now, concerning the construction, the ship 577 00:39:03,160 --> 00:39:04,480 is almost ready. 578 00:39:04,520 --> 00:39:07,160 Still, they are finishing all the details. 579 00:39:07,200 --> 00:39:08,680 Our staff, 580 00:39:08,720 --> 00:39:15,320 they clean, they arrange the things, they set up all the final items 581 00:39:15,360 --> 00:39:18,600 which they need to put in the right place. 582 00:39:28,520 --> 00:39:30,720 On the west coast of France, 583 00:39:30,760 --> 00:39:32,640 workers are racing to finish 584 00:39:32,680 --> 00:39:36,720 the billion-pound cruise ship in time for its maiden voyage. 585 00:39:43,920 --> 00:39:46,920 Finally, after 36 months of construction, 586 00:39:46,960 --> 00:39:49,720 World Europa's delivery date arrives. 587 00:39:54,760 --> 00:39:57,120 The brand-new billion-pound prototype 588 00:39:57,160 --> 00:39:59,080 with its ultramodern bow design 589 00:39:59,120 --> 00:40:02,320 and open-air promenade is complete. 590 00:40:03,600 --> 00:40:05,960 To celebrate this momentous achievement, 591 00:40:06,000 --> 00:40:09,560 the shipyard welcomes company executives and the ship's crew 592 00:40:09,600 --> 00:40:12,080 for a traditional delivery ceremony. 593 00:40:13,720 --> 00:40:17,640 And now, a big round of applause, first of all, for this work of art. 594 00:40:17,680 --> 00:40:21,800 Ladies and gentlemen, MSC World Europa! 595 00:40:21,840 --> 00:40:24,280 CHEERING, WHISTLING 596 00:40:26,960 --> 00:40:30,400 In a time-honoured tradition, the ship is blessed 597 00:40:30,440 --> 00:40:32,040 ahead of setting sail. 598 00:40:55,360 --> 00:40:57,040 Go! 599 00:41:03,280 --> 00:41:06,960 The colossal cruise ship is now ready to set sail 600 00:41:07,000 --> 00:41:10,440 to embark passengers for her first full cruise. 601 00:41:10,480 --> 00:41:16,400 From one side, we are set for the leaving of the ship. 602 00:41:16,440 --> 00:41:20,440 But on the other side, we are really proud of the product 603 00:41:20,480 --> 00:41:22,480 we built together. 604 00:41:29,880 --> 00:41:34,360 One of the vessel's first ports of call is Dubai in the Middle East. 605 00:41:35,960 --> 00:41:40,600 Here, the new ship and its crew will undertake the ultimate test. 606 00:41:42,080 --> 00:41:45,400 Will everything be ready to impress passengers? 607 00:41:46,760 --> 00:41:48,480 After safely mooring... 608 00:41:51,280 --> 00:41:55,920 ..the team must now load a week's worth of food and drink and ensure 609 00:41:55,960 --> 00:41:58,600 every cabin is supplied with fresh linen 610 00:41:58,640 --> 00:42:01,320 for the thousands of guests due to board. 611 00:42:05,520 --> 00:42:07,240 In the loading bay... 612 00:42:09,360 --> 00:42:12,360 ..the team races to stock the giant ship 613 00:42:12,400 --> 00:42:14,960 with its crucial provisions. 614 00:42:15,000 --> 00:42:18,960 Today we are unloading all the local supplier. 615 00:42:19,000 --> 00:42:23,040 We are going to receive 22,000kg of wheat, 616 00:42:23,080 --> 00:42:25,640 3,000kg cheese, 617 00:42:25,680 --> 00:42:27,800 10,000 litre milk, 618 00:42:27,840 --> 00:42:30,800 45,000 fresh eggs 619 00:42:30,840 --> 00:42:35,680 and all almost 18,000kg vegetable, fresh. 620 00:42:35,720 --> 00:42:40,840 Every week we receive at least five or six containers from Italy. 621 00:42:44,280 --> 00:42:49,720 Liberato and his team must ensure around 350 tonnes of food makes 622 00:42:49,760 --> 00:42:53,040 it on board ahead of each week-long cruise. 623 00:42:54,440 --> 00:43:00,800 As we can see, we receive a lot of a pallet that we load 624 00:43:00,840 --> 00:43:04,040 from directly from the truck to the ship. 625 00:43:04,080 --> 00:43:07,320 We're going to the storeroom, to the cellar fridge. 626 00:43:07,360 --> 00:43:10,080 In the same time we will check the quantity, 627 00:43:10,120 --> 00:43:12,920 if we received the quantity we requested. 628 00:43:15,400 --> 00:43:19,960 Before the fruit and veg can be sent to the onboard kitchens, a sample 629 00:43:20,000 --> 00:43:23,320 must be checked for quality and freshness. 630 00:43:24,920 --> 00:43:28,480 The watermelon look like...good. 631 00:43:28,520 --> 00:43:31,640 We have to test if it can be also sweet 632 00:43:31,680 --> 00:43:33,400 for giving to our guests. 633 00:43:38,840 --> 00:43:41,280 The quality of the watermelon is very good. 634 00:43:41,320 --> 00:43:43,040 It's very sweet. 635 00:43:43,080 --> 00:43:44,920 The grapes, 636 00:43:44,960 --> 00:43:48,400 the quality is very small. Small. Very small. 637 00:43:48,440 --> 00:43:51,840 This is under our standard, er, quality. 638 00:43:52,880 --> 00:43:55,160 But the taste, uh, looking good. 639 00:43:56,320 --> 00:43:57,560 It's so sweet. 640 00:43:57,600 --> 00:44:01,880 We are going to make a quality discrepancy for this item 641 00:44:01,920 --> 00:44:05,760 because the size can be more bigger than this for the next time. 642 00:44:05,800 --> 00:44:08,720 But the taste is very nice. It's very sweet. 643 00:44:13,920 --> 00:44:17,440 As the mountain of fresh ingredients pile up... 644 00:44:21,640 --> 00:44:23,760 Hello. Welcome aboard. 645 00:44:23,800 --> 00:44:25,320 Hello. 646 00:44:25,360 --> 00:44:28,760 ..at the check-in terminal, the pressure mounts for the team 647 00:44:28,800 --> 00:44:31,640 as thousands of guests start to arrive, 648 00:44:31,680 --> 00:44:34,520 eager to board and explore the new ship. 649 00:44:34,560 --> 00:44:37,280 Passport, please. And the documents. 650 00:44:44,160 --> 00:44:48,320 After three years of construction and more than 7 million hours 651 00:44:48,360 --> 00:44:50,600 of hard work, 652 00:44:50,640 --> 00:44:54,800 this prototype for a brand-new class of cruise ship is finally ready 653 00:44:54,840 --> 00:44:56,880 for its first full cruise. 654 00:44:58,400 --> 00:45:00,320 Today, the ship is ready. 655 00:45:00,360 --> 00:45:03,360 Everything is ready for the guests. 656 00:45:03,400 --> 00:45:05,880 Everything is running in a perfect way. 657 00:45:05,920 --> 00:45:10,720 And really, today, we can say that this dream became true. 658 00:45:14,480 --> 00:45:19,320 More than 4,000 guests can now explore the ship's 22 decks... 659 00:45:22,560 --> 00:45:25,040 ..seven swimming pools 660 00:45:25,080 --> 00:45:27,240 and the Chocolate Cafe, 661 00:45:27,280 --> 00:45:29,520 complete with chocolate sculptures. 662 00:45:29,560 --> 00:45:32,080 The ship is very, very nice. 663 00:45:32,120 --> 00:45:34,720 The promenade is fantastic. 664 00:45:34,760 --> 00:45:38,760 The restaurants, all the things are well done. 665 00:45:38,800 --> 00:45:42,200 We love the food. The room is perfect. 666 00:45:42,240 --> 00:45:43,840 It's really good. 667 00:45:46,120 --> 00:45:49,880 The following morning, the ship sets sail on its maiden voyage 668 00:45:49,920 --> 00:45:51,640 around the Middle East. 669 00:45:51,680 --> 00:45:55,440 My overall impressions of Europa, now that she's sailing 670 00:45:55,480 --> 00:46:00,800 and we've finished it is really pride that we've done something 671 00:46:00,840 --> 00:46:02,840 that is so amazing. 672 00:46:02,880 --> 00:46:07,000 Big, fuel-efficient, latest technologies, 673 00:46:07,040 --> 00:46:10,000 the best guest experience that we can do. 674 00:46:10,040 --> 00:46:13,680 It's thanks to the dedication and hard work of thousands 675 00:46:13,720 --> 00:46:19,120 of designers, engineers and onboard crew that this colossal 676 00:46:19,160 --> 00:46:23,320 billion-pound cruise ship is ready to sail the open oceans. 56249

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