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These are the user uploaded subtitles that are being translated: 1 00:00:13,430 --> 00:00:17,684 Just so you, you understand I always talk in stories, 2 00:00:17,684 --> 00:00:19,519 and that's just how I am. 3 00:00:19,519 --> 00:00:22,689 [dramatic music] 4 00:00:24,149 --> 00:00:29,154 If I was going to tell my mother Diana's story, 5 00:00:29,154 --> 00:00:32,491 uh, where would I start? 6 00:00:32,491 --> 00:00:34,451 [scoffs] 7 00:00:42,251 --> 00:00:44,670 By all accounts she should be dead. 8 00:00:44,670 --> 00:00:48,090 By all accounts nothing that she's attempted in her life should have worked. 9 00:00:48,090 --> 00:00:50,384 There may be elements of this that are hard to believe, 10 00:00:50,384 --> 00:00:52,844 that would probably be the way I preface it. 11 00:00:57,432 --> 00:01:00,185 You know, her story is an unbelievable story 12 00:01:00,185 --> 00:01:02,396 that goes against all the odds. 13 00:01:02,396 --> 00:01:05,899 For someone to have grown up like that in America, 14 00:01:05,899 --> 00:01:10,195 and be where she is today is mind boggling. 15 00:01:16,410 --> 00:01:20,872 Truthfully, I couldn't really tell her story, 16 00:01:20,872 --> 00:01:23,208 uh, because it's only her story to tell. 17 00:01:32,342 --> 00:01:33,926 [Frank] The more time I spent with Diana, 18 00:01:33,926 --> 00:01:35,887 the more I saw all the things 19 00:01:35,887 --> 00:01:40,475 that make people so enamored with her, and so in awe of her. 20 00:01:40,475 --> 00:01:43,687 Diana, she's different. 21 00:01:43,687 --> 00:01:46,648 It's not, I've worked for a lot of people in my lifetime, 22 00:01:46,648 --> 00:01:48,442 but she is totally different. 23 00:01:48,442 --> 00:01:50,860 I mean, like daylight and dark from everybody. 24 00:01:50,860 --> 00:01:52,904 Working for Diana you trust Diana. 25 00:01:52,904 --> 00:01:55,866 You just say if Diana says so, then that's how it is. 26 00:01:55,866 --> 00:01:57,743 Hello, I'm Diana Wright, 27 00:01:57,743 --> 00:02:00,245 and I'm the owner and the founder of The Right Solutions, 28 00:02:00,245 --> 00:02:03,290 and I just want to tell you today I'm so humbled, 29 00:02:03,290 --> 00:02:05,000 and so honored to have received 30 00:02:05,000 --> 00:02:08,211 the 2015 Best Nurse of the Year award. 31 00:02:08,211 --> 00:02:11,423 [soft music] 32 00:02:13,300 --> 00:02:18,555 I grew up as the only daughter of very bad parents, 33 00:02:18,555 --> 00:02:21,266 and when I say that my father was an alcoholic, 34 00:02:21,266 --> 00:02:22,726 and my mother was mentally ill, 35 00:02:22,726 --> 00:02:24,603 my mother was extremely abusive, 36 00:02:24,603 --> 00:02:26,855 an extremely obese cigarette smoker 37 00:02:26,855 --> 00:02:30,192 who cursed every other word. 38 00:02:30,192 --> 00:02:32,944 I mean, she could string together curse words 39 00:02:33,570 --> 00:02:36,656 that number one, would make a sailor blush, 40 00:02:36,656 --> 00:02:39,326 number two, never made any sense. 41 00:02:39,326 --> 00:02:41,453 We had extreme poverty. 42 00:02:41,453 --> 00:02:43,997 When I was a year and a half old my dad left. 43 00:02:43,997 --> 00:02:47,000 My mother was pregnant with my younger brother, 44 00:02:47,000 --> 00:02:50,212 and I have two older brothers. 45 00:02:50,212 --> 00:02:51,922 I started reading at four. 46 00:02:51,922 --> 00:02:54,633 Nobody sat down with me and taught me how to read. 47 00:02:54,633 --> 00:02:57,886 I would ask my mother different words, 48 00:02:57,886 --> 00:02:59,429 and she would always just tell me, 49 00:02:59,429 --> 00:03:03,016 and so I just figured it all out. 50 00:03:03,016 --> 00:03:05,227 I learned to cook at six years old 51 00:03:05,227 --> 00:03:07,646 because my mother burned everything. 52 00:03:07,646 --> 00:03:09,773 Everything every day was burned. 53 00:03:10,482 --> 00:03:12,943 In that same year at that same time, 54 00:03:12,943 --> 00:03:16,363 I went out and because I was hungry, 55 00:03:16,363 --> 00:03:19,199 I took my little pail and my shovel 56 00:03:19,199 --> 00:03:22,661 and my neighbor had turnips in his garden. 57 00:03:22,661 --> 00:03:26,206 I did not realize that food belonged to a certain person, 58 00:03:26,706 --> 00:03:29,709 that he had actually planted it. 59 00:03:29,709 --> 00:03:31,878 I was digging up the turnips 60 00:03:32,337 --> 00:03:34,714 and he came up and he said, 61 00:03:34,714 --> 00:03:35,966 "What are you doing baby?" 62 00:03:36,550 --> 00:03:39,845 And I said, "Getting me something to eat." 63 00:03:41,054 --> 00:03:42,097 And... 64 00:03:48,186 --> 00:03:51,148 I don't know why this is making me clam up. 65 00:03:51,148 --> 00:03:54,985 Anyway so I dug up a pail of turnips 66 00:03:54,985 --> 00:03:56,862 and I took it to my mother. 67 00:03:56,862 --> 00:03:59,990 You'd think of two small children 68 00:03:59,990 --> 00:04:01,783 eating turnips and turnip greens, 69 00:04:01,783 --> 00:04:04,327 and you'd think, "Oh, they wouldn't eat that." 70 00:04:04,327 --> 00:04:05,996 Listen, when you have nothing, 71 00:04:05,996 --> 00:04:07,539 you're happy to eat turnips. 72 00:04:07,539 --> 00:04:09,958 I would always have to like make the beds 73 00:04:09,958 --> 00:04:12,127 and clean the house 74 00:04:12,127 --> 00:04:13,753 and none of the boys ever had to do that 75 00:04:13,753 --> 00:04:15,130 because they were men. 76 00:04:15,130 --> 00:04:17,173 Men didn't do women's work. 77 00:04:17,173 --> 00:04:21,094 She would taken up a coat hanger and she would just, 78 00:04:21,094 --> 00:04:23,847 I mean, because it opens up almost three foot, 79 00:04:23,847 --> 00:04:27,601 and she would start just hitting you like it was a whip. 80 00:04:27,601 --> 00:04:30,270 And if she didn't get the right amount of blood, 81 00:04:30,270 --> 00:04:32,439 she would just gouge it in like this. 82 00:04:32,814 --> 00:04:35,233 I can't imagine a mother doing such a thing 83 00:04:35,233 --> 00:04:36,651 but my mother did. 84 00:04:36,651 --> 00:04:38,278 My mother was not normal. 85 00:04:38,820 --> 00:04:42,407 My second brother, Gary, was a lot like my mother. 86 00:04:42,407 --> 00:04:46,244 He was psychotic, he was mean, he was hateful, 87 00:04:46,244 --> 00:04:49,289 he was always doing terrible things, 88 00:04:49,289 --> 00:04:50,832 terrible things to us. 89 00:04:50,832 --> 00:04:52,959 Gary was always for us to baby sit. 90 00:04:52,959 --> 00:04:54,503 The way Gary babysat, 91 00:04:54,503 --> 00:04:58,465 he would tie my hands behind my back 92 00:04:58,465 --> 00:05:00,926 to my brother's hands and lay us on the bed 93 00:05:00,926 --> 00:05:02,886 and it didn't matter if we wet our pants 94 00:05:02,886 --> 00:05:04,304 or what we did 95 00:05:04,304 --> 00:05:06,556 because he didn't really care. 96 00:05:06,556 --> 00:05:09,017 Another time, he took all my dolls 97 00:05:09,017 --> 00:05:13,605 and he put them up under-- above the door on a ledge 98 00:05:13,605 --> 00:05:15,440 and our ledges were deep, 99 00:05:15,440 --> 00:05:17,359 almost shelves above the door. 100 00:05:17,359 --> 00:05:19,236 And so he put the dolls up there 101 00:05:19,236 --> 00:05:24,783 and here I am under him throwing knives at my dolls. 102 00:05:25,158 --> 00:05:28,620 He was laughing maniacally as he threw knives, 103 00:05:28,620 --> 00:05:31,623 as I was in the door crying, 104 00:05:31,623 --> 00:05:33,291 trying to reach my dolls. 105 00:05:33,291 --> 00:05:35,460 He thought that was the funniest thing in the world. 106 00:05:35,460 --> 00:05:37,671 [ominous music] 107 00:05:39,381 --> 00:05:42,050 All the money that we ever got went to novels 108 00:05:42,050 --> 00:05:43,468 and went to cigarettes. 109 00:05:43,468 --> 00:05:45,095 The only way she would pay the rent 110 00:05:45,095 --> 00:05:48,598 is when the rent was overdue 111 00:05:48,598 --> 00:05:51,183 and she never paid any utilities. 112 00:05:51,183 --> 00:05:54,271 And that's why I took over paying everything at 11 113 00:05:54,271 --> 00:05:57,274 because I was just tired of everything being cut off. 114 00:05:59,776 --> 00:06:04,406 I would spend long hours daydreaming about a better life 115 00:06:04,406 --> 00:06:07,576 and how I was going to make a difference in my life, 116 00:06:07,576 --> 00:06:12,080 and how I was going to work my way out of the situation. 117 00:06:12,080 --> 00:06:16,001 [tense music] 118 00:06:19,629 --> 00:06:21,673 [Diana] Okay, so this is my office. 119 00:06:22,507 --> 00:06:26,344 I've got my certifications up on the wall. 120 00:06:26,344 --> 00:06:28,930 So I've got my nursing degree, my MBA. 121 00:06:28,930 --> 00:06:30,640 This one is my family. 122 00:06:30,640 --> 00:06:33,852 I've got 17 grandchildren and four children. 123 00:06:33,852 --> 00:06:38,440 Up above, I've got the Best Place to Work in 2017 124 00:06:38,440 --> 00:06:41,860 and I scored it again in 2018. 125 00:06:41,860 --> 00:06:43,737 All those awards right there 126 00:06:43,737 --> 00:06:45,822 are Nurse, Nurse of the Year. 127 00:06:45,822 --> 00:06:48,283 But this is the one I'm really proud of. 128 00:06:48,283 --> 00:06:50,118 So I was eating at a restaurant, 129 00:06:50,118 --> 00:06:51,911 we were sitting down at the table 130 00:06:51,911 --> 00:06:55,248 when the guy next to me falls over 131 00:06:55,248 --> 00:06:58,877 and does a head plant into his food. 132 00:06:58,877 --> 00:07:01,171 He's like six two or three, he weighs 133 00:07:01,171 --> 00:07:03,381 probably about 250 pounds. 134 00:07:03,381 --> 00:07:06,426 And so in my best terminator voice 135 00:07:06,426 --> 00:07:09,846 I turn around and I point at a red headed guy, 136 00:07:09,846 --> 00:07:11,431 because I'd read this story 137 00:07:11,431 --> 00:07:13,433 that if you just ask for help, 138 00:07:13,433 --> 00:07:17,354 no one will help you, but if you actually point out someone, 139 00:07:17,354 --> 00:07:19,731 they will. So I yelled at this guy, 140 00:07:19,731 --> 00:07:21,608 I said, "On your feet, soldier, 141 00:07:21,608 --> 00:07:24,027 right now. Get him on the floor." 142 00:07:24,027 --> 00:07:26,321 And he just jumped up and grabbed the guy 143 00:07:26,321 --> 00:07:29,574 and put him on the floor. So I started CPR on the guy. 144 00:07:29,574 --> 00:07:34,287 There were eating lunch, two ER doctors, 145 00:07:34,788 --> 00:07:36,623 two ICU nurses, 146 00:07:37,123 --> 00:07:39,084 two respiratory therapists. 147 00:07:39,084 --> 00:07:42,379 We shocked him for about... oh, I don't even know 148 00:07:42,379 --> 00:07:44,339 maybe 12 or 15 times, 149 00:07:44,339 --> 00:07:47,467 the most I've ever, ever, shocked anybody in my life 150 00:07:47,467 --> 00:07:49,135 and did not think he'd made it. 151 00:07:49,135 --> 00:07:51,721 I left just feeling sick 152 00:07:51,721 --> 00:07:54,057 because I thought, you know, another one had died. 153 00:07:54,057 --> 00:07:56,058 A few weeks later, 154 00:07:56,058 --> 00:07:58,395 I got a "thank you note" from the guy 155 00:07:58,395 --> 00:08:01,189 that I had done the CPR on 156 00:08:01,690 --> 00:08:03,525 and he had lived. 157 00:08:03,525 --> 00:08:07,195 And then I got this senatorial commendation 158 00:08:07,195 --> 00:08:11,032 and, you know, a letter from an Oklahoma senator 159 00:08:11,032 --> 00:08:12,409 that was having lunch with him 160 00:08:12,409 --> 00:08:14,744 and we saved his life. 161 00:08:14,744 --> 00:08:19,666 And he got back to work in a week and was doing fine. 162 00:08:19,666 --> 00:08:24,421 [perky music] 163 00:08:30,301 --> 00:08:34,639 At the age of 11, I started cleaning other people's houses. 164 00:08:34,639 --> 00:08:37,600 At the age of 12, I started babysitting. 165 00:08:38,058 --> 00:08:41,062 At the age of 13, I was babysitting, 166 00:08:41,062 --> 00:08:44,482 cleaning houses and my brother and I had a paper route 167 00:08:44,482 --> 00:08:45,692 that we ran at night. 168 00:08:45,692 --> 00:08:47,986 He and I saved up $50 169 00:08:47,986 --> 00:08:51,906 and went and bought an old yellow Studebaker 170 00:08:51,906 --> 00:08:53,241 that was standard, 171 00:08:53,241 --> 00:08:54,909 and he could fix it. 172 00:08:54,909 --> 00:08:55,994 So he got it running. 173 00:08:55,994 --> 00:08:57,662 And that's what we would run 174 00:08:57,662 --> 00:08:59,664 on our paper route at night. 175 00:08:59,664 --> 00:09:01,750 And he would drive at 11, 176 00:09:01,750 --> 00:09:04,335 and I would wrap and throw papers. 177 00:09:04,335 --> 00:09:07,630 I was about 15 when I went to work for the first time, 178 00:09:07,630 --> 00:09:10,175 and I went to work for a shoe store 179 00:09:10,175 --> 00:09:12,135 in Shreveport, Louisiana. 180 00:09:12,135 --> 00:09:14,554 I moved out at the age of 17, 181 00:09:15,055 --> 00:09:18,975 and my standard of living went straight up 182 00:09:18,975 --> 00:09:21,436 from the second I moved out of the house. 183 00:09:21,436 --> 00:09:23,605 I didn't finish going to high school. 184 00:09:23,605 --> 00:09:25,648 I had two jobs and I worked 185 00:09:25,648 --> 00:09:28,651 as a waitress in the morning from six to two. 186 00:09:28,651 --> 00:09:32,405 Then from 14:30 to eight, I worked at a drug store. 187 00:09:32,405 --> 00:09:34,282 When I was working at the drug store, 188 00:09:34,282 --> 00:09:35,992 there was this pharmacist 189 00:09:35,992 --> 00:09:38,828 and he was very influential on my life. 190 00:09:39,329 --> 00:09:41,039 And so this pharmacist said, 191 00:09:41,039 --> 00:09:42,957 "Well, you've got to go to pharmacy school." 192 00:09:42,957 --> 00:09:45,460 He said, "You've got to go get your GED, 193 00:09:45,460 --> 00:09:46,836 you got to get your ACT, 194 00:09:46,836 --> 00:09:48,379 you got to go to college." 195 00:09:48,379 --> 00:09:51,424 I couldn't sit my GED until my birth date. 196 00:09:51,424 --> 00:09:54,177 On my birthday, I went down and I sat my GED 197 00:09:54,177 --> 00:09:56,805 and I scored, you know, 100%. 198 00:09:56,805 --> 00:09:59,432 I was going to sit my ACT the next day, 199 00:09:59,432 --> 00:10:02,519 in Louisiana, they had 18-year-old drinking. 200 00:10:02,519 --> 00:10:04,103 So I thought, "You know, 201 00:10:04,103 --> 00:10:06,189 I'm going to be legal to drink. 202 00:10:06,689 --> 00:10:09,776 It doesn't really makes sense to go home and go to sleep 203 00:10:09,776 --> 00:10:12,445 when I've got to get up and be there at seven o'clock. 204 00:10:12,445 --> 00:10:14,697 And I want to go out drinking tonight. So, I'll just, 205 00:10:14,697 --> 00:10:16,574 I'll just stay up all night." 206 00:10:16,574 --> 00:10:18,993 So I stayed up all night and drank all night 207 00:10:18,993 --> 00:10:21,162 and went to my ACT and passed it. 208 00:10:21,704 --> 00:10:26,417 And so I graduated with my GED and my ACT 209 00:10:26,417 --> 00:10:28,378 before my class did 210 00:10:29,045 --> 00:10:30,880 and I went on and went to college 211 00:10:30,880 --> 00:10:32,173 when they went to college. 212 00:10:34,843 --> 00:10:36,302 [Robin] Being at The Right Solutions 213 00:10:36,302 --> 00:10:38,972 has changed my entire life of who I am. 214 00:10:38,972 --> 00:10:40,473 I mean, it's always been there, 215 00:10:40,473 --> 00:10:42,642 I just needed someone to believe in me 216 00:10:42,642 --> 00:10:45,353 and bring it out, and Diana done that. 217 00:10:45,353 --> 00:10:48,314 At the company, if you reached a goal, we got a trip, 218 00:10:48,314 --> 00:10:49,983 and we were going to Vegas, 219 00:10:49,983 --> 00:10:52,193 and it wasn't legal to get married here. 220 00:10:52,193 --> 00:10:54,988 I was going to surprise Bri with a wedding there. 221 00:10:55,947 --> 00:10:57,824 And I had told Diana about it 222 00:10:57,824 --> 00:10:59,909 and I said, "Well, I'm not telling her till we get there." 223 00:11:00,493 --> 00:11:03,162 And Diana's like, "Well, you can't do that." 224 00:11:03,162 --> 00:11:05,790 And I'm like, "Why?" [chuckles] 225 00:11:05,790 --> 00:11:08,543 She said, "Because she has to have the opportunity to get a dress." 226 00:11:08,543 --> 00:11:10,420 Well, because we both worked there, 227 00:11:10,420 --> 00:11:12,922 Diana just paid for our wedding at the chapel 228 00:11:12,922 --> 00:11:14,549 and Diana told her, she said, "I don't care 229 00:11:14,549 --> 00:11:16,342 if you are attached to Robin Clark, 230 00:11:16,342 --> 00:11:18,636 I will fire you. I fired my own daughter." 231 00:11:18,636 --> 00:11:21,806 And I told Bri, I said, "And she will." Period. 232 00:11:22,807 --> 00:11:24,559 [Diana] I got married at 18 233 00:11:24,559 --> 00:11:27,103 and I married my high school sweetheart, 234 00:11:27,103 --> 00:11:28,438 a gentleman named... [beep] 235 00:11:28,980 --> 00:11:30,648 I was a freshman in college 236 00:11:30,648 --> 00:11:32,150 and I got married at Christmas 237 00:11:32,150 --> 00:11:33,693 because I was pregnant. 238 00:11:33,693 --> 00:11:36,654 He was exactly like my mother. 239 00:11:36,654 --> 00:11:38,406 He was what I knew at the time, 240 00:11:38,406 --> 00:11:40,867 very, very negative, abusive. 241 00:11:40,867 --> 00:11:43,036 I came home from work one day, 242 00:11:43,036 --> 00:11:46,915 and he was sitting in the living room cutting drugs 243 00:11:46,915 --> 00:11:49,292 with another young man. 244 00:11:49,292 --> 00:11:52,170 I mean, when I'm talking about drugs in my living room, 245 00:11:52,170 --> 00:11:54,213 I'm not talking about a little bit. 246 00:11:54,213 --> 00:11:57,300 I'm talking about like 40 or 50 pounds of drugs 247 00:11:57,300 --> 00:11:58,635 in my living room. 248 00:11:58,635 --> 00:12:01,012 And I was pregnant and I just said, 249 00:12:02,305 --> 00:12:04,015 "Blood's thicker than water. 250 00:12:04,015 --> 00:12:05,934 I'm not going to lose my child because of you." 251 00:12:05,934 --> 00:12:08,186 I was used to talking people down 252 00:12:08,186 --> 00:12:09,771 from their crazy behaviors. 253 00:12:09,771 --> 00:12:11,648 I'm really good at that. 254 00:12:11,648 --> 00:12:13,900 So I could always talk... [beep] down. 255 00:12:13,900 --> 00:12:16,194 I just said, "You've got till this evening 256 00:12:16,194 --> 00:12:17,904 to pick them up and get them out of here, 257 00:12:17,904 --> 00:12:20,114 or I'm calling the police and having you arrested." 258 00:12:20,114 --> 00:12:23,368 I mean, it was a freaking mess at that time. 259 00:12:23,368 --> 00:12:25,203 It was just drugs everywhere. 260 00:12:25,203 --> 00:12:26,496 So I had my daughter 261 00:12:26,496 --> 00:12:29,499 and here she was a tiny, tiny baby, 262 00:12:29,499 --> 00:12:32,043 and he would come home and he would say things like, 263 00:12:32,043 --> 00:12:34,963 "Get your thing out of my living room." 264 00:12:34,963 --> 00:12:38,174 And I just decided I'm not putting up with this anymore. 265 00:12:38,841 --> 00:12:42,595 And I packed up my six-month-old and I moved out. 266 00:12:42,595 --> 00:12:44,389 [somber music] 267 00:12:44,389 --> 00:12:46,349 You know, business is tough, 268 00:12:46,349 --> 00:12:49,185 and small business is tough 269 00:12:49,185 --> 00:12:52,230 and growing into a medium into a larger size business 270 00:12:52,230 --> 00:12:55,566 is not easy and most people don't make it. 271 00:12:55,566 --> 00:12:59,070 Early on, you know, she knew what, what needed to happen, 272 00:12:59,070 --> 00:13:01,990 she knew what her goals were, she knew what it would take 273 00:13:01,990 --> 00:13:03,741 to build a successful business. 274 00:13:03,741 --> 00:13:05,326 And through her hard work ethic 275 00:13:05,326 --> 00:13:08,621 and her perseverance, Diana didn't give up. 276 00:13:08,621 --> 00:13:11,958 If I could get out and get in front of someone 277 00:13:11,958 --> 00:13:14,210 and not talk business, 278 00:13:14,210 --> 00:13:15,628 then I knew I would close them. 279 00:13:15,628 --> 00:13:17,296 If I had to talk business, 280 00:13:17,296 --> 00:13:19,298 then I knew we wouldn't close. 281 00:13:19,298 --> 00:13:21,259 And so I would walk into their office, 282 00:13:21,259 --> 00:13:23,428 I would take one look around quickly, 283 00:13:23,428 --> 00:13:26,222 and somebody is going to have in their office 284 00:13:26,222 --> 00:13:28,016 what they're passionate about. 285 00:13:28,016 --> 00:13:30,601 And maybe it's their family, maybe it's golf, 286 00:13:30,601 --> 00:13:33,271 maybe it's nursing, maybe it's tennis. 287 00:13:33,271 --> 00:13:35,481 Whatever it was, I learned 288 00:13:35,481 --> 00:13:37,859 that that was what I would talk about, 289 00:13:37,859 --> 00:13:40,194 whatever they were happy talking about. 290 00:13:40,194 --> 00:13:42,739 And that would give them a good feeling about me 291 00:13:43,406 --> 00:13:45,616 and they would do all the talking 292 00:13:45,616 --> 00:13:47,493 and I would do the question asking. 293 00:13:47,994 --> 00:13:51,622 And they would think I was a great conversationalist. 294 00:13:52,040 --> 00:13:56,085 And I did the same thing when I dated. 295 00:13:56,085 --> 00:13:58,629 I had written out a list of 20 questions 296 00:13:58,629 --> 00:14:01,299 because I held basically a job interview. 297 00:14:01,299 --> 00:14:05,136 So all the guys were totally enamored 298 00:14:05,136 --> 00:14:08,806 quickly because I would be, "Oh, tell me about yourself, 299 00:14:08,806 --> 00:14:10,808 and tell-- now how did you grow up?" 300 00:14:10,808 --> 00:14:14,729 And I would only ask open-ended questions about them. 301 00:14:14,729 --> 00:14:18,274 She was very pretty and she was getting a college degree. 302 00:14:18,274 --> 00:14:21,736 She has probably told you, she had a criteria of who she wanted. 303 00:14:22,528 --> 00:14:24,947 I had in my mind that I wanted a suit, 304 00:14:25,573 --> 00:14:28,493 I wanted an attorney, I wanted certain things 305 00:14:29,077 --> 00:14:33,247 and none of those guys could answer any of my questions. 306 00:14:33,247 --> 00:14:35,415 Mostly, she needed lawyer type people 307 00:14:35,415 --> 00:14:38,169 and they were sort of self-centered 308 00:14:38,169 --> 00:14:39,337 and that kind of stuff. 309 00:14:39,337 --> 00:14:41,047 I'd say, "Do you want children?" 310 00:14:41,047 --> 00:14:42,215 "Ugh, no." 311 00:14:42,840 --> 00:14:45,676 I'd say, "Tell me about what you own." 312 00:14:46,385 --> 00:14:47,762 Wouldn't own a thing. 313 00:14:47,762 --> 00:14:50,681 "Tell me about what you paid off." 314 00:14:50,681 --> 00:14:52,266 Never paid off anything. 315 00:14:52,266 --> 00:14:54,060 Mom and daddy gave them everything. 316 00:14:54,060 --> 00:14:56,104 And I was like, "I got a headache, I need to go home." 317 00:14:56,104 --> 00:14:59,524 My best friend from fifth grade 318 00:14:59,524 --> 00:15:02,235 was dating a young man named Butch. 319 00:15:02,235 --> 00:15:05,154 Butch had been living with David. 320 00:15:05,154 --> 00:15:07,281 [David] The friend I worked with had a trailer. 321 00:15:07,281 --> 00:15:10,076 So she was dropped off by her mother and came in. 322 00:15:10,076 --> 00:15:12,078 She had-- still had curlers in her head. 323 00:15:12,078 --> 00:15:13,871 [Diana] And there was David, 324 00:15:13,871 --> 00:15:16,457 and he didn't look a thing like anything I had in mind. 325 00:15:16,457 --> 00:15:18,793 [David] I was in the room, 326 00:15:18,793 --> 00:15:22,630 but, you know, I really wasn't being acknowledged at the time. 327 00:15:22,630 --> 00:15:24,132 [Diana] We all went to dinner 328 00:15:24,132 --> 00:15:25,591 and he didn't open his mouth, 329 00:15:25,591 --> 00:15:28,469 did not say a word, and he wore khaki. 330 00:15:28,469 --> 00:15:30,805 He wore khaki pants and a khakied shirt, 331 00:15:30,805 --> 00:15:36,060 and... when you're blonde and tanned and you wear khaki, 332 00:15:36,060 --> 00:15:37,687 that bathes you all out. 333 00:15:37,687 --> 00:15:40,439 And so I was like, "Hm, I don't want him." 334 00:15:40,439 --> 00:15:42,441 I had criteria too. I didn't want somebody 335 00:15:42,441 --> 00:15:45,820 that was, you know, focused in on me. 336 00:15:45,820 --> 00:15:47,446 And I wanted them to have their own life, 337 00:15:47,446 --> 00:15:48,948 their own career. 338 00:15:48,948 --> 00:15:50,533 [Diana] It was the following Christmas, 339 00:15:50,533 --> 00:15:52,034 I had another break. 340 00:15:52,034 --> 00:15:53,870 I called Butch back up 341 00:15:53,870 --> 00:15:57,248 and I said, "Another semester of nursing school is down 342 00:15:57,248 --> 00:15:58,749 and I need to date." 343 00:15:58,749 --> 00:16:01,335 Butch lied to me and he said, 344 00:16:01,335 --> 00:16:03,504 "I've got this guy you can go out with, 345 00:16:03,504 --> 00:16:05,840 but you need someone that can buy you dinner." 346 00:16:05,840 --> 00:16:09,635 So I showed up and we drove over to David's house, 347 00:16:09,635 --> 00:16:11,387 and we knocked on the door 348 00:16:11,387 --> 00:16:13,514 and Trisha is behind me going, 349 00:16:13,514 --> 00:16:17,185 "Be nice, be nice, be nice," 350 00:16:17,185 --> 00:16:20,229 as he opened the door. And he had been warned 351 00:16:20,229 --> 00:16:22,440 that he better wear navy blue jeans 352 00:16:22,440 --> 00:16:26,485 and not be wearing that khaki shirt and that khaki pants. 353 00:16:26,485 --> 00:16:28,446 And so he did look a lot better. 354 00:16:28,446 --> 00:16:30,990 He looked blonde and blue-eyed. 355 00:16:30,990 --> 00:16:35,953 So that book down there has mine and David's, 356 00:16:35,953 --> 00:16:38,831 it's a diary of our, our dating. 357 00:16:39,373 --> 00:16:43,169 Okay, Valentine's Day 1980, 358 00:16:43,169 --> 00:16:45,963 "I thought our relationship was headed nowhere 359 00:16:45,963 --> 00:16:49,675 and David thought he was one of the boys 360 00:16:49,675 --> 00:16:51,636 when he inadvertently sent me 361 00:16:51,636 --> 00:16:54,347 a very sexy Valentine's Day card. 362 00:16:54,347 --> 00:16:57,475 That was before I knew he didn't read the cards. 363 00:16:58,142 --> 00:17:00,519 He just picked them out by whatever they had 364 00:17:00,519 --> 00:17:02,605 on the front cover." [chuckles] 365 00:17:02,605 --> 00:17:04,982 "He also sent a cute card to Dana 366 00:17:04,982 --> 00:17:07,859 and she was a baby at that time. 367 00:17:07,859 --> 00:17:10,529 And that changed the way I thought about him. 368 00:17:10,529 --> 00:17:13,281 We never kissed prior to Valentine's Day. 369 00:17:13,281 --> 00:17:17,787 Sometime, shortly after that, we met, we had a date, 370 00:17:17,787 --> 00:17:19,288 and David and I would talk, 371 00:17:19,288 --> 00:17:21,540 mostly I talked and David listened. 372 00:17:21,540 --> 00:17:25,711 I walked David to the door and he kissed me. 373 00:17:26,378 --> 00:17:28,089 It was a great kiss 374 00:17:28,089 --> 00:17:30,091 and that changed our relationship." 375 00:17:30,091 --> 00:17:31,175 Well, I still have that, 376 00:17:31,175 --> 00:17:32,802 it's Snoopy on the front 377 00:17:33,261 --> 00:17:35,763 and when you open it up it's a pop-up. 378 00:17:35,763 --> 00:17:39,141 I told her that, you know, I didn't even look inside the card, but I did. 379 00:17:39,141 --> 00:17:42,812 It says, "When I see you, I get really excited." 380 00:17:42,812 --> 00:17:46,232 I don't think I would've kissed him if I hadn't got that card. 381 00:17:46,232 --> 00:17:49,068 That's what changed the course of our relationship. 382 00:17:49,068 --> 00:17:52,029 [perky piano music] 383 00:17:54,448 --> 00:17:57,618 [Jan] A typical day in nursing would be, 384 00:17:57,618 --> 00:17:59,829 um, if you are working in a hospital, 385 00:17:59,829 --> 00:18:03,624 to get an assignment of patients, um, 386 00:18:04,208 --> 00:18:07,461 figure out what needs to be done 387 00:18:07,461 --> 00:18:09,630 within that period of time 388 00:18:09,630 --> 00:18:12,591 and deliver that care in the best way that you can, 389 00:18:12,591 --> 00:18:15,469 including medications, including family members 390 00:18:15,469 --> 00:18:18,139 needing assistance and/or comfort. 391 00:18:18,139 --> 00:18:21,684 [Diana] I went in immediately to work as an ICU nurse. 392 00:18:21,684 --> 00:18:25,563 When I went and talked to the director of nurses first 393 00:18:25,563 --> 00:18:27,189 when I was being hired, 394 00:18:27,189 --> 00:18:29,442 I said, you know, "I've got the four year degree, 395 00:18:29,442 --> 00:18:33,612 but I don't want to be alone in charge of the ICU." 396 00:18:33,612 --> 00:18:35,364 Here's where I messed up, 397 00:18:35,364 --> 00:18:38,868 I said, "I want to work with an experienced nurse." 398 00:18:38,868 --> 00:18:40,578 Now I did not say 399 00:18:40,578 --> 00:18:44,415 I would like to work with an experienced ICU nurse. 400 00:18:44,415 --> 00:18:47,293 So, day one, shift one, 401 00:18:47,793 --> 00:18:50,963 I go into the ICU and I see this woman 402 00:18:50,963 --> 00:18:54,008 who I think is so old, she's like 35, 403 00:18:54,675 --> 00:18:56,302 and I'm like 23. 404 00:18:56,302 --> 00:18:58,220 I'm thinking to myself, "Oh, my gosh 405 00:18:58,220 --> 00:19:02,391 I'm so lucky there's going to be an experienced nurse tonight." 406 00:19:02,933 --> 00:19:04,894 And she turned around and looked at me and she goes, 407 00:19:04,894 --> 00:19:07,646 "I'm so glad you're here. 408 00:19:07,646 --> 00:19:09,190 I know you're in charge 409 00:19:09,190 --> 00:19:11,942 because you're the experienced ICU nurse." 410 00:19:11,942 --> 00:19:14,945 I go, "But aren't you the experienced nurse?" 411 00:19:14,945 --> 00:19:17,907 And she goes, "Of course, I've been a nurse for 12 years 412 00:19:17,907 --> 00:19:19,658 and I am experienced, 413 00:19:19,658 --> 00:19:23,245 but this is the first night I've ever worked ICU." 414 00:19:24,080 --> 00:19:25,956 And I got so upset. 415 00:19:25,956 --> 00:19:29,043 I was like, "Oh, my God, we're going to kill our patient." 416 00:19:29,043 --> 00:19:32,838 And she goes, "Calm down, we're going to be just fine. 417 00:19:32,838 --> 00:19:35,091 The doctor is asleep across the hall 418 00:19:35,091 --> 00:19:36,467 and if we get into a bind, 419 00:19:36,467 --> 00:19:38,135 we'll call him and he'll come help us." 420 00:19:38,135 --> 00:19:39,762 [perky music] 421 00:19:39,762 --> 00:19:41,639 When I worked as a nurse, 422 00:19:41,639 --> 00:19:45,935 from the minute I hit the floor to the minute I went home, 423 00:19:45,935 --> 00:19:49,146 I didn't get to eat, I didn't get to go to the bathroom. 424 00:19:49,146 --> 00:19:52,149 I ran the entire night. 425 00:19:52,149 --> 00:19:53,776 You might be giving a patient a bath 426 00:19:53,776 --> 00:19:55,236 and washing their hair 427 00:19:55,236 --> 00:19:56,237 and shaving their face, 428 00:19:56,237 --> 00:19:57,488 changing their linens, 429 00:19:57,488 --> 00:19:58,656 giving them their breakfast, 430 00:19:58,656 --> 00:19:59,740 making them fresh coffee, 431 00:19:59,740 --> 00:20:01,158 giving them pills. I went 432 00:20:01,158 --> 00:20:02,576 from the top of their head 433 00:20:02,576 --> 00:20:04,286 to the bottom of their feet, 434 00:20:04,286 --> 00:20:06,372 their pupils are equal and reactive to light, 435 00:20:06,372 --> 00:20:07,873 there's nothing in their nose, 436 00:20:07,873 --> 00:20:09,750 there's no drainage, and note everything 437 00:20:09,750 --> 00:20:12,294 and then at the end, after I gave the report, 438 00:20:12,294 --> 00:20:15,214 I'd walk back through and make sure 439 00:20:15,214 --> 00:20:17,425 that nobody was in a dirty bed, 440 00:20:17,425 --> 00:20:19,677 nobody had knocked over their water, 441 00:20:19,677 --> 00:20:21,345 nobody had messed up their room. 442 00:20:21,345 --> 00:20:24,723 Everyone who was in a position of authority 443 00:20:24,723 --> 00:20:27,518 would take one look at me and there I was in my scrubs 444 00:20:27,518 --> 00:20:30,896 and my long white lab coat with my name on it. 445 00:20:30,896 --> 00:20:33,190 I looked like I was in charge, 446 00:20:33,190 --> 00:20:35,734 and so I got to be in charge. [giggles] 447 00:20:38,112 --> 00:20:41,699 I never thought about having things 448 00:20:41,699 --> 00:20:44,243 because my concern was always for people. 449 00:20:44,785 --> 00:20:47,371 And my concern was always for my nurses 450 00:20:47,371 --> 00:20:49,582 and always for my in-house staff. 451 00:20:49,582 --> 00:20:52,293 And so I did all this not for me, 452 00:20:52,293 --> 00:20:54,795 I never thought about me, it was always for them. 453 00:20:55,379 --> 00:20:57,840 I wanted them to have a good place to work in, 454 00:20:57,840 --> 00:21:01,927 and I wanted them like to have this big kitchen, 455 00:21:01,927 --> 00:21:05,306 so they could all get together and congregate 456 00:21:05,306 --> 00:21:07,558 in this kitchen. I never really thought 457 00:21:07,558 --> 00:21:09,977 about it being for me. 458 00:21:09,977 --> 00:21:12,480 If it was for me, it wouldn't look like this. 459 00:21:12,480 --> 00:21:15,608 First off, it wouldn't be modern at all 460 00:21:16,150 --> 00:21:18,068 because I don't like modern. 461 00:21:18,068 --> 00:21:20,821 I did this because they all like modern. 462 00:21:21,280 --> 00:21:22,907 And I hate gray. 463 00:21:22,907 --> 00:21:25,201 Gray is my least favorite color. 464 00:21:25,201 --> 00:21:27,828 So I would not do anything gray but they all say, 465 00:21:27,828 --> 00:21:31,373 "[gasps] Oh, you know, gray is so expensive and so nice." 466 00:21:31,373 --> 00:21:32,875 I would never do gray. 467 00:21:33,584 --> 00:21:35,169 -It would always be color. -[woman laughing] 468 00:21:40,049 --> 00:21:44,303 I would-- had made it to the top of a hospital 469 00:21:44,303 --> 00:21:47,431 as an assistant director of nurses. 470 00:21:47,431 --> 00:21:49,308 The only other position I could get 471 00:21:49,308 --> 00:21:50,809 would be a director of nurses. 472 00:21:50,809 --> 00:21:54,021 I was very unhappy at that moment in time 473 00:21:54,021 --> 00:21:57,691 because my job was to make sure that all the staff 474 00:21:57,691 --> 00:22:00,277 was staffed in all of the areas of the hospital 475 00:22:00,277 --> 00:22:02,613 and when I called the agency, 476 00:22:02,613 --> 00:22:04,698 I would call and request a certain nurse. 477 00:22:04,698 --> 00:22:06,492 I mean, I might need an ER nurse, 478 00:22:06,492 --> 00:22:08,869 and they might send me a labor and delivery nurse. 479 00:22:08,869 --> 00:22:11,413 And they would never send me what I needed. 480 00:22:11,413 --> 00:22:13,207 But I decided, "You know what, 481 00:22:13,207 --> 00:22:15,042 I could do that a whole lot better." 482 00:22:15,042 --> 00:22:17,211 And so I went home, 483 00:22:17,211 --> 00:22:19,338 and I did what I always do 484 00:22:19,338 --> 00:22:21,048 was I set down a goal 485 00:22:21,048 --> 00:22:22,841 that I wanted to own an agency. 486 00:22:22,841 --> 00:22:25,177 One of the steps was get my MBA 487 00:22:25,177 --> 00:22:27,388 because I did not want to mess up. 488 00:22:27,388 --> 00:22:30,641 Another was to get certified in health care quality 489 00:22:30,641 --> 00:22:33,060 because I wanted to know how to credential people, 490 00:22:33,060 --> 00:22:34,645 which I needed to know 491 00:22:34,645 --> 00:22:36,689 to be able to put a nurse in the hospital. 492 00:22:36,689 --> 00:22:38,566 I was working my plan, 493 00:22:39,191 --> 00:22:41,610 and I've had other people look at my plan and say, 494 00:22:42,069 --> 00:22:43,654 "You know, none of this makes sense." 495 00:22:43,654 --> 00:22:45,239 "Well, no, not for you, 496 00:22:45,239 --> 00:22:46,699 but for me, it makes perfect sense. 497 00:22:46,699 --> 00:22:49,118 I'm working my plan." 498 00:22:51,412 --> 00:22:53,122 While I got my MBA, 499 00:22:53,122 --> 00:22:55,165 I was months away from finishing, 500 00:22:55,499 --> 00:22:57,668 I went to work for the VA Hospitals 501 00:22:57,668 --> 00:22:59,670 in Shreveport, Louisiana. 502 00:22:59,670 --> 00:23:03,090 Okay, you know what, let me go back just a little bit 503 00:23:03,090 --> 00:23:06,302 because this is another interesting story. 504 00:23:06,302 --> 00:23:08,637 I would entertain myself 505 00:23:08,637 --> 00:23:11,307 by going on job interviews. 506 00:23:11,849 --> 00:23:14,268 And I would go on all these job interviews as-- 507 00:23:14,268 --> 00:23:16,937 and I would consider them practice interviews. 508 00:23:16,937 --> 00:23:20,316 My goal was to figure out what they're asking 509 00:23:20,774 --> 00:23:23,193 and to get them to like me enough to offer me the job 510 00:23:23,193 --> 00:23:24,737 so I could turn it down. 511 00:23:24,737 --> 00:23:28,782 The VA had run an ad for a quality manager, 512 00:23:29,241 --> 00:23:32,286 and I went and applied and got interviewed. 513 00:23:32,286 --> 00:23:35,539 Well, I didn't know anything about policy management. 514 00:23:35,539 --> 00:23:37,791 This was a four month process. 515 00:23:37,791 --> 00:23:40,919 And so to prep myself for the job interview, 516 00:23:40,919 --> 00:23:42,588 because I knew nothing about it, 517 00:23:43,130 --> 00:23:46,175 I went to the library and I did a little bit of research 518 00:23:46,175 --> 00:23:49,803 and then I went in and I interviewed and interviewed well. 519 00:23:49,803 --> 00:23:52,723 Her saying is, you know, "I can fake it till I make it." 520 00:23:52,723 --> 00:23:55,893 You know, so, so she might not know what she's doing 521 00:23:55,893 --> 00:23:58,979 but she can sure, you know, put on a good front. 522 00:23:59,521 --> 00:24:03,817 [Diana] I went just to interview, after interview after interview, 523 00:24:03,817 --> 00:24:05,319 talked to all of these people, 524 00:24:05,319 --> 00:24:07,363 and every time I talked to somebody, 525 00:24:07,363 --> 00:24:09,782 I'd go research a little more 526 00:24:09,782 --> 00:24:12,493 and I sounded like I knew what I was talking 527 00:24:12,493 --> 00:24:14,703 about and they hired me. [chuckles] 528 00:24:14,703 --> 00:24:18,624 The MBA instructor, his big thing was 529 00:24:18,624 --> 00:24:22,628 that you can be an expert on anything in one week. 530 00:24:22,628 --> 00:24:24,505 I didn't know anything about quality 531 00:24:24,505 --> 00:24:26,632 when I came to work for the VA. 532 00:24:26,632 --> 00:24:28,300 I'd work in every department, 533 00:24:28,300 --> 00:24:31,345 audiology, respiratory, lab, 534 00:24:31,345 --> 00:24:33,180 and by the time I got through, 535 00:24:33,180 --> 00:24:34,640 I would know everything. 536 00:24:37,559 --> 00:24:40,729 [gentle music] 537 00:24:42,314 --> 00:24:44,775 [Diana] What really disillusioned me with the VA 538 00:24:45,192 --> 00:24:50,197 was that their third year starts October 1st, every year. 539 00:24:50,698 --> 00:24:53,242 And so they would start running out of money in September 540 00:24:53,242 --> 00:24:55,452 and their answer to running out of money 541 00:24:55,452 --> 00:24:57,413 was to quit seeing patients. 542 00:24:57,413 --> 00:25:01,083 And that went against me as a practitioner, 543 00:25:01,083 --> 00:25:05,629 against my... the way I would want to do things, 544 00:25:05,629 --> 00:25:08,757 but it really also went against all the doctors too. 545 00:25:08,757 --> 00:25:12,052 To the point that one of the doctors at one point 546 00:25:12,052 --> 00:25:14,638 holed himself up in his office with a gun. 547 00:25:14,638 --> 00:25:19,643 And here we had a health ward psychiatrist and psychologist, 548 00:25:19,643 --> 00:25:23,021 and, you know, I was good friends with all these people 549 00:25:23,021 --> 00:25:25,482 and who did they call to go deal with him 550 00:25:26,233 --> 00:25:27,943 because who was his best friend? 551 00:25:27,943 --> 00:25:28,902 They called me. 552 00:25:29,653 --> 00:25:32,573 He was bright red in the face 553 00:25:33,365 --> 00:25:35,284 and he had both his hands, 554 00:25:35,284 --> 00:25:37,161 he was sitting at his desk 555 00:25:37,161 --> 00:25:39,913 and he had both his hands up on his head 556 00:25:39,913 --> 00:25:44,209 and the gun, you know, on the desk right here, 557 00:25:44,209 --> 00:25:45,878 and he was just sitting here, 558 00:25:45,878 --> 00:25:48,297 he was so distressed. And I just said, 559 00:25:49,047 --> 00:25:52,009 "You are fixing to have a heart attack." 560 00:25:52,009 --> 00:25:54,636 And I just put on my nurse demeanor 561 00:25:54,636 --> 00:25:56,805 and I said, "Let me take your blood pressure." 562 00:25:56,805 --> 00:25:58,307 And it was sky high. 563 00:25:58,307 --> 00:26:00,642 And I said, "Put that gun away." 564 00:26:00,642 --> 00:26:03,145 I said, "We've got to take care of problems first 565 00:26:03,145 --> 00:26:05,856 and the first problem is we're not going to be upset today 566 00:26:05,856 --> 00:26:07,441 about patient care." 567 00:26:07,441 --> 00:26:08,942 I went in and talked him down. 568 00:26:09,610 --> 00:26:11,945 I used my talking down mode. 569 00:26:11,945 --> 00:26:14,907 What had distressed him so badly 570 00:26:14,907 --> 00:26:18,076 was that he had a patient with lung cancer 571 00:26:18,535 --> 00:26:23,665 that he wanted to have surgery done on this patient, 572 00:26:23,665 --> 00:26:28,337 and he knew that if we waited six weeks, 573 00:26:28,337 --> 00:26:29,922 that he would die. 574 00:26:29,922 --> 00:26:34,051 They had hurried up and spent all the money 575 00:26:35,052 --> 00:26:38,555 so that the patients were the ones that were losing. 576 00:26:39,681 --> 00:26:41,308 When I worked for the VA, 577 00:26:41,308 --> 00:26:45,646 it's when I started wearing suits and heels. 578 00:26:45,646 --> 00:26:48,732 I always bought all my clothes at Goodwill, 579 00:26:48,732 --> 00:26:52,361 but I would make sure that I had the nice brands. 580 00:26:52,361 --> 00:26:53,987 I can remember one day 581 00:26:53,987 --> 00:26:57,866 I was in the cafeteria at the VA eating alone, 582 00:26:57,866 --> 00:27:01,620 and this man came up to me 583 00:27:01,620 --> 00:27:05,040 and he said, "You dress impeccably. 584 00:27:05,040 --> 00:27:06,917 Every day, I look at you 585 00:27:06,917 --> 00:27:10,504 and I cannot believe how well dressed you are." 586 00:27:10,504 --> 00:27:13,423 He was a partner in a medical staffing firm, 587 00:27:13,423 --> 00:27:14,550 unbeknownst to me. 588 00:27:14,550 --> 00:27:15,676 And the next thing I know 589 00:27:15,676 --> 00:27:17,219 he and I went into business. 590 00:27:17,219 --> 00:27:19,680 Quit working for the VA on a Friday 591 00:27:19,680 --> 00:27:21,598 and I started with Tritech on a Monday. 592 00:27:21,598 --> 00:27:24,476 Tritech was a respiratory firm at that time. 593 00:27:24,476 --> 00:27:26,395 When you talk about respiratory therapy, 594 00:27:26,395 --> 00:27:28,313 you're talking about two percent of a hospital 595 00:27:28,313 --> 00:27:29,898 is respiratory therapy. 596 00:27:29,898 --> 00:27:32,693 Seventy three percent of a hospital is nursing. 597 00:27:32,693 --> 00:27:35,946 And so you're talking about a lot less opportunity. 598 00:27:36,488 --> 00:27:38,949 I said, "Why are we chasing something 599 00:27:38,949 --> 00:27:40,200 with no opportunity 600 00:27:40,200 --> 00:27:42,911 when we could be staffing 73%." 601 00:27:43,328 --> 00:27:46,498 And they were like, "Oh, never thought of it that way." 602 00:27:46,498 --> 00:27:49,710 And within, I would say about a week, 603 00:27:50,252 --> 00:27:53,422 I had more nurses than they ever had respiratory therapists. 604 00:27:54,548 --> 00:27:57,509 They went from working in-- you know, out of their home 605 00:27:57,509 --> 00:27:59,469 until, until the next thing they know 606 00:27:59,469 --> 00:28:01,096 they had like 20 or 30 employees. 607 00:28:01,096 --> 00:28:03,765 [gentle music] 608 00:28:04,975 --> 00:28:06,643 [Diana] What happened is 609 00:28:06,643 --> 00:28:08,729 every time a check was processed, 610 00:28:08,729 --> 00:28:11,231 the check wouldn't actually mailed. 611 00:28:11,231 --> 00:28:14,401 And so the taxes were not being paid. 612 00:28:14,401 --> 00:28:16,653 There were other things not being paid. 613 00:28:16,653 --> 00:28:19,573 And when I found out about it, 614 00:28:20,115 --> 00:28:23,911 I immediately turned in my letter of resignation. 615 00:28:23,911 --> 00:28:25,621 When I joined these guys, 616 00:28:26,163 --> 00:28:27,748 they made me sign a piece of paper 617 00:28:27,748 --> 00:28:29,666 and you could never own what we started 618 00:28:29,666 --> 00:28:31,168 in Shreveport, Louisiana. 619 00:28:31,168 --> 00:28:34,254 Well, I still had that paper. 620 00:28:34,254 --> 00:28:37,049 I produced that, that said I didn't have 621 00:28:37,049 --> 00:28:39,259 an equal share, I never owned anything. 622 00:28:39,259 --> 00:28:41,345 I had a knock beat agreement 623 00:28:41,345 --> 00:28:43,472 and I honored that 624 00:28:43,472 --> 00:28:45,098 and when that was over, 625 00:28:45,098 --> 00:28:47,684 then I went ahead and started my agency, 626 00:28:47,684 --> 00:28:49,102 The Right Solutions. 627 00:28:50,437 --> 00:28:52,940 [Jonathan] Diana is unconventional. She doesn't, uh, 628 00:28:53,565 --> 00:28:55,317 she doesn't necessarily take what, 629 00:28:55,984 --> 00:28:57,694 you know, she sees on TV 630 00:28:57,694 --> 00:28:59,821 or what she's heard as fact. 631 00:29:00,364 --> 00:29:03,075 She wants to do the discovery for herself. 632 00:29:03,075 --> 00:29:04,660 Diana believed in what she was doing 633 00:29:04,660 --> 00:29:06,828 and she knew that given enough time, 634 00:29:06,828 --> 00:29:10,499 she could, she could become fairly successful at it. 635 00:29:10,499 --> 00:29:15,128 I think that she far exceeded everybody's expectations. 636 00:29:15,128 --> 00:29:17,464 [gentle somber music] 637 00:29:17,464 --> 00:29:21,009 [Diana] I worked 24 hours a day to get my business started. 638 00:29:21,009 --> 00:29:25,639 I went and bought all the popcorn at Sam's Habat, 639 00:29:25,639 --> 00:29:29,309 and I delivered it as a New Year's gift 640 00:29:29,309 --> 00:29:31,770 to all the hospitals in the area 641 00:29:31,770 --> 00:29:33,230 because I had no money 642 00:29:33,230 --> 00:29:34,564 and I had no shifts. 643 00:29:34,564 --> 00:29:36,483 And so I had to do what I had to do. 644 00:29:36,483 --> 00:29:38,652 Everyone was thrilled that I was 645 00:29:38,652 --> 00:29:40,654 dropping off a New Year's Eve gift 646 00:29:40,654 --> 00:29:41,947 on New Year's Eve. 647 00:29:41,947 --> 00:29:44,241 Well, we got our first shift. 648 00:29:44,241 --> 00:29:46,076 I was working by myself. 649 00:29:46,076 --> 00:29:48,578 The hospitals would call, 650 00:29:48,578 --> 00:29:51,581 and I would go, "Oh, yes, let me make some phone calls 651 00:29:51,581 --> 00:29:53,500 and I'll call you right back with a nurse." 652 00:29:53,500 --> 00:29:55,419 And I would hang up, I'd call them 653 00:29:55,419 --> 00:29:57,629 right back and I'd say, "I have a nurse, 654 00:29:57,629 --> 00:29:59,339 her name is Diana Wright 655 00:29:59,840 --> 00:30:01,425 and she will be right there 656 00:30:01,425 --> 00:30:02,843 as soon as she can get there." 657 00:30:02,843 --> 00:30:03,885 I'd put on my uniform 658 00:30:03,885 --> 00:30:05,053 and I'd go out the door. 659 00:30:05,053 --> 00:30:06,471 I was running around 660 00:30:06,471 --> 00:30:07,931 like a chicken with her head cut off. 661 00:30:07,931 --> 00:30:10,642 Phone's ringing off the hook. I had, 662 00:30:10,642 --> 00:30:14,104 had hospitals they were calling me day and night, 663 00:30:14,104 --> 00:30:16,273 24 hours a day. There was no sleeping. 664 00:30:16,273 --> 00:30:19,401 And Dana got a week off for spring break 665 00:30:19,401 --> 00:30:21,486 and I didn't have time to train Dana. 666 00:30:21,486 --> 00:30:23,030 She was 19 at the time, 667 00:30:23,030 --> 00:30:25,198 and I just sat her down at one of my desks 668 00:30:25,198 --> 00:30:28,452 that I had assembled and-- with a phone on it 669 00:30:28,452 --> 00:30:31,955 and there was a big stack of nurse resumes 670 00:30:31,955 --> 00:30:33,498 that they had sent in. 671 00:30:33,498 --> 00:30:35,584 And she's looking at everything and she goes, 672 00:30:36,585 --> 00:30:38,545 "If you had more nurses, 673 00:30:39,254 --> 00:30:41,715 you'd have more to staff." I go, "Yeah, yeah, 674 00:30:41,715 --> 00:30:43,800 I'm going to get to that, and I don't know when." 675 00:30:43,800 --> 00:30:46,261 [Dana] And she had all these nurses that had applied 676 00:30:46,261 --> 00:30:49,890 and I just got on the phone and was calling nurses. 677 00:30:49,890 --> 00:30:53,101 [Diana] She called them all, scheduled them in. 678 00:30:53,101 --> 00:30:56,021 Uh, she doubled my business in one week. 679 00:30:56,563 --> 00:31:00,067 And then I said, "I'm going to have to hire a second person." 680 00:31:02,903 --> 00:31:05,530 [somber music] 681 00:31:07,032 --> 00:31:09,284 I was furious over the way the nurses 682 00:31:09,284 --> 00:31:11,369 were being treated here in Arkansas 683 00:31:11,369 --> 00:31:14,706 because people don't go to college for four years 684 00:31:14,706 --> 00:31:18,877 to clean up poop and throw up for $11 an hour. 685 00:31:18,877 --> 00:31:20,754 The reason that they were able to artificially 686 00:31:20,754 --> 00:31:22,089 hold the wages low 687 00:31:22,089 --> 00:31:25,592 was because there was no highway 688 00:31:25,592 --> 00:31:29,971 between Fayetteville and Fort Smith 689 00:31:29,971 --> 00:31:31,139 and there was no highway 690 00:31:31,139 --> 00:31:33,892 between Fayetteville and Tulsa, 691 00:31:33,892 --> 00:31:35,977 and they'd just opened those. 692 00:31:35,977 --> 00:31:39,523 What that did was they took a trip to Fayetteville 693 00:31:39,523 --> 00:31:41,983 down from two and a half hours to an hour. 694 00:31:41,983 --> 00:31:43,902 And so it made it doable. 695 00:31:43,902 --> 00:31:47,864 And it took the drive to Fort Smith down an hour and a half 696 00:31:47,864 --> 00:31:49,449 to 39 minutes. 697 00:31:49,449 --> 00:31:52,202 So I pulled all the nurses out of Arkansas, 698 00:31:52,202 --> 00:31:54,579 I sent them all to Oklahoma 699 00:31:54,579 --> 00:31:58,708 and I undercut all the other agencies in Tulsa 700 00:31:58,708 --> 00:32:00,669 to staff my Arkansas nurses, 701 00:32:00,669 --> 00:32:04,923 which I could do because they were used to making no money. 702 00:32:04,923 --> 00:32:07,259 So I would pay them $22 an hour 703 00:32:07,843 --> 00:32:11,429 if they would guarantee me two 16-hour shifts. 704 00:32:11,429 --> 00:32:12,848 And I didn't care what days. 705 00:32:12,848 --> 00:32:14,891 And I would give them five days off, 706 00:32:15,433 --> 00:32:17,185 I would pay two dollars an hour 707 00:32:17,686 --> 00:32:19,688 for their gas over there and back. 708 00:32:20,355 --> 00:32:22,274 You can wonder who signed up. 709 00:32:22,274 --> 00:32:24,484 Let me tell you, everybody signed up. 710 00:32:24,484 --> 00:32:25,777 So by doing that, 711 00:32:26,570 --> 00:32:29,281 automatically the hospitals here 712 00:32:29,823 --> 00:32:33,618 came up to $18 an hour from a wage of 11. 713 00:32:33,618 --> 00:32:35,704 [soft music] 714 00:32:37,622 --> 00:32:40,500 [perky music] 715 00:32:42,043 --> 00:32:44,379 [Diana] At this point, I was still a per diem company. 716 00:32:44,379 --> 00:32:46,840 What this means is that I would go 717 00:32:46,840 --> 00:32:48,717 to work every day with nothing 718 00:32:48,717 --> 00:32:52,846 and I would schedule 10,000 hours, 719 00:32:52,846 --> 00:32:57,225 and we would have like New York stock exchange in our office. 720 00:32:57,225 --> 00:32:59,895 Somebody would be marking on a white board. 721 00:32:59,895 --> 00:33:02,522 We would be screaming orders. 722 00:33:02,522 --> 00:33:05,442 A doctor's hospital needs, this nursing home needs, 723 00:33:05,442 --> 00:33:07,944 this nurse will take this, this and this, erase that. 724 00:33:07,944 --> 00:33:10,322 There was a whole room full of this screaming. 725 00:33:10,322 --> 00:33:12,032 I would go home and cook, 726 00:33:12,032 --> 00:33:14,576 and I would spend time with my husband and my children. 727 00:33:14,576 --> 00:33:16,036 She always worked all day, and then 728 00:33:16,036 --> 00:33:17,746 came home and cooked a full meal, 729 00:33:17,746 --> 00:33:19,623 like we never ate fast food, 730 00:33:19,623 --> 00:33:21,124 we never went out to eat. 731 00:33:21,124 --> 00:33:24,294 But she was always working or with us girls. 732 00:33:24,294 --> 00:33:26,213 We always had craft projects going, 733 00:33:26,213 --> 00:33:27,756 we were always in the kitchen cooking. 734 00:33:27,756 --> 00:33:28,840 [Melanie] I'd get home from cheerleading 735 00:33:28,840 --> 00:33:29,925 or gymnastics 736 00:33:29,925 --> 00:33:31,718 and we'd watch a movie together. 737 00:33:31,718 --> 00:33:34,095 [Ali] If we ever did anything to get grounded, 738 00:33:34,095 --> 00:33:36,890 this was my mother, "You're not going to spend time sitting in the corner. 739 00:33:36,890 --> 00:33:39,100 You'll be ungrounded when you can do 740 00:33:39,100 --> 00:33:40,685 ten loads of laundry, 741 00:33:40,685 --> 00:33:42,187 five loads of dishes 742 00:33:42,187 --> 00:33:44,147 and go pick a chore your dad needs done. 743 00:33:44,731 --> 00:33:46,942 So your grounding is completely up to you." 744 00:33:46,942 --> 00:33:49,611 So even, even as small children 745 00:33:49,611 --> 00:33:53,823 just something negative like having to punish your children 746 00:33:53,823 --> 00:33:55,951 she made sure that it was in a way 747 00:33:55,951 --> 00:33:59,162 to help her get ahead for that day, you know? 748 00:33:59,162 --> 00:34:02,040 And then I would get them bathed, and into bed 749 00:34:02,040 --> 00:34:04,292 and then I'd start calling nurses until midnight. 750 00:34:04,292 --> 00:34:06,378 I'd come back to work the next day 751 00:34:06,378 --> 00:34:07,879 and have it canceled off. 752 00:34:07,879 --> 00:34:09,505 [Robin] Staffing per diem was like 753 00:34:09,505 --> 00:34:11,882 you'd staff them, shift get canceled, 754 00:34:11,882 --> 00:34:13,301 you had to find them another shift. 755 00:34:13,301 --> 00:34:14,594 [Diana] Even though we were booking 756 00:34:14,594 --> 00:34:16,221 10,000 hours, 757 00:34:16,221 --> 00:34:19,849 I would wind up scheduling about 5,000 a week. 758 00:34:19,849 --> 00:34:21,726 As time ticked on, 759 00:34:22,351 --> 00:34:25,480 I became less and less enchanted 760 00:34:25,480 --> 00:34:26,648 with per diem work. 761 00:34:27,190 --> 00:34:28,775 Then she came in one day and said 762 00:34:28,775 --> 00:34:29,985 she wanted to do travel. 763 00:34:29,985 --> 00:34:31,652 It was the same amount of work 764 00:34:31,652 --> 00:34:33,822 to schedule someone for one shift 765 00:34:33,822 --> 00:34:36,533 as it is for one travel contract. 766 00:34:41,079 --> 00:34:43,415 I met Diana in 2000 somewhat by chance. 767 00:34:43,415 --> 00:34:45,208 I happened to meet her daughter 768 00:34:45,208 --> 00:34:47,960 and she told me I should stop by and see her mother, 769 00:34:47,960 --> 00:34:50,630 that she, you know, had some sales positions open 770 00:34:50,630 --> 00:34:52,340 and told me about her business. 771 00:34:52,340 --> 00:34:54,551 And that turned into an interview 772 00:34:54,551 --> 00:34:56,052 and then I was hired. 773 00:34:56,052 --> 00:34:58,513 We were in a small little building, 774 00:34:58,513 --> 00:35:01,224 at the time it was really a house that they worked out of. 775 00:35:01,224 --> 00:35:04,394 Probably 20 to 23 employees, something like that. 776 00:35:04,394 --> 00:35:06,313 [Diana] The day that he was supposed to come to work, 777 00:35:06,313 --> 00:35:10,025 we had a huge snow. So I was so happy 778 00:35:10,025 --> 00:35:11,735 thinking that no one would be there, 779 00:35:11,735 --> 00:35:13,987 but me and I would get so much done. 780 00:35:14,404 --> 00:35:15,864 And I showed up at the office 781 00:35:15,864 --> 00:35:17,407 at 7:30 in the morning 782 00:35:17,407 --> 00:35:19,743 and low and behold 783 00:35:19,743 --> 00:35:21,703 Jimmie Bilby is sitting there. 784 00:35:21,703 --> 00:35:23,455 [Jimmie] She was kind of looking forward to the fact 785 00:35:23,455 --> 00:35:25,582 I probably wasn't going to make it in 786 00:35:25,582 --> 00:35:27,625 and she wasn't going to have to do orientation 787 00:35:27,625 --> 00:35:29,294 and onboarding that day. 788 00:35:29,294 --> 00:35:31,755 Um, and so I showed up and she said, 789 00:35:31,755 --> 00:35:33,798 "You know, I really didn't have a plan. 790 00:35:33,798 --> 00:35:35,383 So why don't you go in this room 791 00:35:35,383 --> 00:35:37,636 and take this hospital blue book and a legal pad 792 00:35:37,636 --> 00:35:40,263 and start calling hospitals in California 793 00:35:40,263 --> 00:35:42,349 because I'm curious if they use travelers 794 00:35:42,349 --> 00:35:43,808 and I'm thinking about sending some 795 00:35:43,808 --> 00:35:45,560 of my per diem nurses out on travel." 796 00:35:45,560 --> 00:35:49,606 And I said, "Jimmie, just start calling California 797 00:35:50,023 --> 00:35:52,400 and when you get some contracts, we'll send them out." 798 00:35:52,400 --> 00:35:53,943 [Jimmie] Couple weeks went by, 799 00:35:53,943 --> 00:35:55,862 and the snow and ice did not leave, 800 00:35:55,862 --> 00:35:57,947 and so I stayed in my little office 801 00:35:57,947 --> 00:36:00,450 and just called hospitals. 802 00:36:00,450 --> 00:36:02,952 And every hospital in California at the time 803 00:36:02,952 --> 00:36:04,412 used travel nurses. 804 00:36:04,412 --> 00:36:06,539 Every day I'd check on him and I'd go, 805 00:36:06,539 --> 00:36:08,500 "How you doing?" He'd go, "Just fine." 806 00:36:08,500 --> 00:36:10,418 I'd go, "Okay," and I'd walk off. 807 00:36:10,418 --> 00:36:11,961 Travel nursing began really 808 00:36:11,961 --> 00:36:14,214 as kind of a 13-week travel contract 809 00:36:14,214 --> 00:36:17,676 to fill in vacancies for whatever reason they might exist. 810 00:36:17,676 --> 00:36:20,011 On Christmas Eve, Jimmie comes to me 811 00:36:20,011 --> 00:36:23,932 and he goes, "I think we should send these contracts out." 812 00:36:24,391 --> 00:36:25,975 And so I'm so excited 813 00:36:25,975 --> 00:36:29,521 and I clap my hands and I go, "You got one." 814 00:36:29,521 --> 00:36:32,607 He goes, "No, I have 35." 815 00:36:32,607 --> 00:36:34,317 "You what?" 816 00:36:34,651 --> 00:36:37,195 And he goes, "I think we got to send these out." 817 00:36:37,195 --> 00:36:40,073 That changed the entire course of my business 818 00:36:40,073 --> 00:36:42,909 because I had only done face to face marketing 819 00:36:42,909 --> 00:36:44,369 at that point in time. 820 00:36:44,369 --> 00:36:45,912 And really that's how travel began 821 00:36:45,912 --> 00:36:48,331 is just the concept and her idea 822 00:36:48,331 --> 00:36:50,083 of, you know, looking into that 823 00:36:50,083 --> 00:36:53,086 and being open and willing to pursue that. 824 00:36:53,086 --> 00:36:55,839 In about a year, it grew to the point 825 00:36:55,839 --> 00:36:59,092 we were able to convert from per diem staffing 826 00:36:59,092 --> 00:37:01,469 to travel only and it was at that time 827 00:37:01,469 --> 00:37:05,723 that Diana built a new 7,500 square foot building 828 00:37:05,723 --> 00:37:08,184 out in front of the old house that we had worked in 829 00:37:08,184 --> 00:37:09,853 and grown in. 830 00:37:09,853 --> 00:37:11,771 And that was the beginning. 831 00:37:11,771 --> 00:37:13,648 [perky music] 832 00:37:14,274 --> 00:37:18,027 So the attempted hit on my mom. 833 00:37:19,446 --> 00:37:22,073 Yeah, I actually thought she was... 834 00:37:23,158 --> 00:37:27,120 exaggerating, um... but... 835 00:37:27,912 --> 00:37:30,957 um... she wasn't. 836 00:37:30,957 --> 00:37:32,333 I was in high school 837 00:37:32,333 --> 00:37:34,043 and dad did his typical thing 838 00:37:34,043 --> 00:37:36,171 where he was being a man and working outside 839 00:37:36,171 --> 00:37:38,882 and he came in, mom was still at work, 840 00:37:38,882 --> 00:37:40,467 because that was pretty typical during that time. 841 00:37:40,467 --> 00:37:42,010 You were getting your business off the ground 842 00:37:42,010 --> 00:37:46,347 and low and behold, I look out the window 843 00:37:46,347 --> 00:37:48,224 because I hear all these bangs and booms 844 00:37:48,224 --> 00:37:49,726 and it sounds like World War III 845 00:37:49,726 --> 00:37:52,437 and the barn's completely engulfed in flame. 846 00:37:52,437 --> 00:37:54,522 So dad turns to me and he says, 847 00:37:54,522 --> 00:37:56,399 "Do not tell your mother." 848 00:37:56,399 --> 00:37:58,401 Well, the second he got out of the house, 849 00:37:58,401 --> 00:37:59,944 the first thing I did was call my mother. 850 00:37:59,944 --> 00:38:02,614 And it's like, "Mom, the barn is burning down. 851 00:38:02,614 --> 00:38:04,616 It's completely engulfed, everything's blowing up. 852 00:38:04,616 --> 00:38:06,534 I don't know what to do. Dad said not to call you 853 00:38:06,534 --> 00:38:08,077 but I just thought I'd let you know. I love you, bye." 854 00:38:08,077 --> 00:38:09,537 And hung up the phone. 855 00:38:09,537 --> 00:38:11,873 Two women had notified the office 856 00:38:11,873 --> 00:38:14,000 that their bosses had put a hit on me 857 00:38:14,000 --> 00:38:16,711 and one of them's brother-in-law was an attorney, 858 00:38:16,711 --> 00:38:19,297 and he told them that they had to let me know 859 00:38:19,297 --> 00:38:21,049 or they would be complicit 860 00:38:21,049 --> 00:38:22,550 and all go to jail. 861 00:38:22,550 --> 00:38:24,928 These three nurses 862 00:38:25,595 --> 00:38:28,973 wanted to start a company just like mine. 863 00:38:28,973 --> 00:38:31,184 Their business plan was 864 00:38:31,184 --> 00:38:33,228 that they would take a hit on my life, 865 00:38:33,853 --> 00:38:36,648 kill me and take over my business, 866 00:38:36,648 --> 00:38:37,857 that was their business plan. 867 00:38:37,857 --> 00:38:39,275 I was like, "Wow, 868 00:38:39,275 --> 00:38:41,611 this is a lot bigger than I thought," 869 00:38:41,611 --> 00:38:44,155 you know, the staffing agency and their rivalry. 870 00:38:44,155 --> 00:38:46,491 We didn't know if they were going to show up and try to kill me or not. 871 00:38:46,491 --> 00:38:48,952 About, about a week goes by, 872 00:38:48,952 --> 00:38:50,328 I was still at work, 873 00:38:50,328 --> 00:38:52,038 and I get a call from Ali 874 00:38:52,038 --> 00:38:54,999 and all I could hear from-- in the background was 875 00:38:54,999 --> 00:38:57,961 just this, "bam, bam, bam, bam, bam, bow," 876 00:38:58,670 --> 00:39:01,422 and I'm asking her, "What is going on? 877 00:39:01,422 --> 00:39:02,715 It sounds like war." 878 00:39:02,715 --> 00:39:04,884 And she goes, "It's a war." 879 00:39:04,884 --> 00:39:06,678 And I got off the phone and I just 880 00:39:06,678 --> 00:39:08,638 started calling everybody I knew. 881 00:39:08,638 --> 00:39:10,265 I called my son-in-law, I said, 882 00:39:10,265 --> 00:39:12,642 "Grab your gun and get there quick." 883 00:39:12,642 --> 00:39:14,143 I called all the police. 884 00:39:14,143 --> 00:39:15,687 I had like, I don't know, 885 00:39:15,687 --> 00:39:19,190 30 to 50 people show up when I showed up. 886 00:39:19,732 --> 00:39:21,859 And she immediately slammed on the brakes 887 00:39:21,859 --> 00:39:24,654 and reached for a pistol or something 888 00:39:24,654 --> 00:39:26,322 and screamed ambush. 889 00:39:26,990 --> 00:39:30,910 We of course thought it was like... sabotage. 890 00:39:30,910 --> 00:39:35,957 Well, what really happened was that David always, 891 00:39:35,957 --> 00:39:37,875 he did the house with, with wood 892 00:39:37,875 --> 00:39:39,836 and he cleaned out the fire place 893 00:39:39,836 --> 00:39:42,797 and poured it on his burn pile because it had been raining. 894 00:39:42,797 --> 00:39:45,675 It was really just the embers had blown 895 00:39:45,675 --> 00:39:48,219 and caught the barn on fire. 896 00:39:48,219 --> 00:39:50,138 At that time, we did not know 897 00:39:50,138 --> 00:39:51,806 that that's what it was, 898 00:39:51,806 --> 00:39:54,767 and maybe connected to the hit on my life, 899 00:39:54,767 --> 00:39:57,437 until David said, "I think I did this." 900 00:39:57,979 --> 00:40:01,733 So these women got arrested but not prosecuted, 901 00:40:01,733 --> 00:40:04,611 and the reason for it was because I didn't die. 902 00:40:04,611 --> 00:40:07,447 But it's not a crime to take a bank loan 903 00:40:07,447 --> 00:40:10,366 and give someone else the proceeds of that bank loan. 904 00:40:10,366 --> 00:40:12,493 They also didn't get their business off the ground. 905 00:40:17,206 --> 00:40:20,251 [gentle music] 906 00:40:21,419 --> 00:40:23,129 [Jimmie] When I started in 2000, 907 00:40:23,129 --> 00:40:25,632 I believe Diana was a little 908 00:40:25,632 --> 00:40:27,800 under three million dollars in revenue. 909 00:40:27,800 --> 00:40:30,637 Last year, when you're talking about two combined companies 910 00:40:30,637 --> 00:40:34,349 at roughly 60 million in revenue in that amount of time. 911 00:40:34,349 --> 00:40:37,435 And to know the percentages of organizations 912 00:40:37,435 --> 00:40:40,980 that reach that level and that ultimately hit the $50 million mark, 913 00:40:40,980 --> 00:40:44,817 you know, to know she's in a very small category of entrepreneurs 914 00:40:44,817 --> 00:40:46,653 that were able to take her business to that level. 915 00:40:46,653 --> 00:40:47,946 She's always made money. 916 00:40:48,363 --> 00:40:50,239 That's what I tell everybody. 917 00:40:50,239 --> 00:40:51,240 You know, I've been... 918 00:40:52,533 --> 00:40:54,911 keeping her book, so to speak, since 2007. 919 00:40:54,911 --> 00:40:56,454 She's always made money. 920 00:40:56,454 --> 00:40:57,622 When I met Diana, 921 00:40:57,622 --> 00:40:58,748 I had three jobs. 922 00:40:58,748 --> 00:41:00,291 I was working in a restaurant, 923 00:41:00,291 --> 00:41:01,542 I had a paper route 924 00:41:01,542 --> 00:41:03,044 and I sold Avon 925 00:41:03,044 --> 00:41:04,545 and I worked in the nursing home. 926 00:41:04,545 --> 00:41:05,963 So I guess you could consider that four. 927 00:41:05,963 --> 00:41:08,007 And about three or four months into that 928 00:41:08,007 --> 00:41:09,759 I was working on a weekend, 929 00:41:09,759 --> 00:41:11,636 and she and Mr. Wright walked in the door, 930 00:41:11,636 --> 00:41:13,638 and I was seating at the time, I was a hostess, 931 00:41:14,222 --> 00:41:16,307 and, um, it hurt her to see 932 00:41:16,307 --> 00:41:18,101 that I had to work two different jobs. 933 00:41:18,935 --> 00:41:20,812 So before she left, 934 00:41:21,229 --> 00:41:23,523 she hugged me and asked me 935 00:41:23,523 --> 00:41:25,733 to hang in there with her, 936 00:41:26,651 --> 00:41:30,321 and she would make sure that I succeeded 937 00:41:30,988 --> 00:41:34,283 and I actually made over $100,000 the very next year. 938 00:41:34,283 --> 00:41:36,661 Diana would always come in and she'd always have 939 00:41:36,661 --> 00:41:38,955 this big old stack of papers like this, 940 00:41:38,955 --> 00:41:40,540 every night when she'd leave, 941 00:41:40,540 --> 00:41:41,999 every day when she'd come in 942 00:41:41,999 --> 00:41:43,418 and she just came in one morning, 943 00:41:43,418 --> 00:41:45,086 she had her big old stack of papers 944 00:41:45,086 --> 00:41:47,213 and she just sat on down and looked at me and said, 945 00:41:47,213 --> 00:41:48,715 "Now what can I do to help you?" 946 00:41:49,632 --> 00:41:51,968 And I was just like, "I'm fine." 947 00:41:51,968 --> 00:41:53,761 I thought here she is, she does all this work 948 00:41:53,761 --> 00:41:55,513 and then asking what she can do to help me. 949 00:41:55,513 --> 00:41:57,807 I would come into the building 950 00:41:57,807 --> 00:42:00,268 and the whole place was rearranged, 951 00:42:00,268 --> 00:42:02,145 everybody moved somewhere else. 952 00:42:02,145 --> 00:42:03,604 You met new people 953 00:42:03,604 --> 00:42:05,356 and you learned how to get along 954 00:42:05,356 --> 00:42:06,649 with each one of them. 955 00:42:06,649 --> 00:42:07,859 I thought it was brilliant. 956 00:42:07,859 --> 00:42:09,986 What struck me right away is her 957 00:42:10,820 --> 00:42:14,741 kind of just the motherly aspect of, of her 958 00:42:14,741 --> 00:42:18,202 and just very kind and wanted to help people genuinely. 959 00:42:18,202 --> 00:42:20,663 Um, and that's a big draw to me. 960 00:42:20,663 --> 00:42:22,915 And that's why I've been here for so long honestly 961 00:42:22,915 --> 00:42:27,086 is just the, the... vision that she's had 962 00:42:27,086 --> 00:42:29,589 and kind of buying into 963 00:42:29,589 --> 00:42:31,299 the idea that we want to take care of people. 964 00:42:31,299 --> 00:42:33,634 You know, she was more than just a business owner. 965 00:42:33,634 --> 00:42:35,344 She was your friend. And... 966 00:42:36,137 --> 00:42:39,724 and I think that that's why so many people stayed 967 00:42:39,724 --> 00:42:41,517 during difficult times too 968 00:42:41,517 --> 00:42:43,352 is because it was more than a job. 969 00:42:43,352 --> 00:42:45,772 [music continues] 970 00:42:53,112 --> 00:42:55,656 We were in the other bigger building, 971 00:42:55,656 --> 00:42:57,575 and I had an office in the back 972 00:42:57,575 --> 00:43:00,244 next to Mr. Wright, her husband. 973 00:43:00,244 --> 00:43:01,621 He had his office right next to mine 974 00:43:01,621 --> 00:43:03,039 and it was just a small office. 975 00:43:03,915 --> 00:43:06,876 And one morning, 976 00:43:06,876 --> 00:43:10,129 I glanced over and Diana was in his office 977 00:43:10,129 --> 00:43:11,547 and I knew something was wrong. 978 00:43:12,340 --> 00:43:14,300 So I waited a few minutes 979 00:43:14,300 --> 00:43:15,676 and then I went and got her 980 00:43:15,676 --> 00:43:17,094 and asked her to come in my office 981 00:43:17,094 --> 00:43:18,304 and close the door 982 00:43:18,304 --> 00:43:19,806 and I said, "What's wrong?" 983 00:43:20,681 --> 00:43:24,018 [ominous music] 984 00:43:25,978 --> 00:43:32,610 [Diana] I was hospitalized in May of 2012 for chest pain. 985 00:43:33,027 --> 00:43:35,530 And they had me run a treadmill. 986 00:43:35,530 --> 00:43:39,033 She said, "Oh, it's probably hypertension 987 00:43:39,033 --> 00:43:41,619 and esophageal reflux." 988 00:43:42,245 --> 00:43:46,624 And I went, "No, hell, no, it's not esophageal reflux." 989 00:43:47,291 --> 00:43:49,752 But I knew that the only way I would be able 990 00:43:49,752 --> 00:43:52,672 to get the doctors to look for something else 991 00:43:52,672 --> 00:43:56,634 was to go ahead and have an EEG and a colonoscopy. 992 00:43:56,634 --> 00:43:58,177 We did the EEG, 993 00:43:58,177 --> 00:43:59,720 I did have H. Pylori, 994 00:44:00,221 --> 00:44:03,724 and we did the colonoscopy later that same day. 995 00:44:03,724 --> 00:44:07,186 They could see the tumors through the colon wall. 996 00:44:07,186 --> 00:44:09,188 When I went home that day, 997 00:44:09,188 --> 00:44:13,317 I thought we had ovarian cancer in the left ovary. 998 00:44:13,317 --> 00:44:15,653 And I was like a walking zombie. 999 00:44:15,653 --> 00:44:17,029 I could not focus. 1000 00:44:17,029 --> 00:44:19,240 Ali came to visit and spend the night. 1001 00:44:19,240 --> 00:44:21,617 She kept saying, "Mom, you need to get your CAT scan, 1002 00:44:21,617 --> 00:44:23,786 you need to get your CAT scan." 1003 00:44:23,786 --> 00:44:27,248 And so finally we went up to get the CAT scan, 1004 00:44:27,248 --> 00:44:29,709 and I was driving and Ali 1005 00:44:29,709 --> 00:44:31,294 was sitting in the passenger seat 1006 00:44:31,294 --> 00:44:33,212 and she started reading it 1007 00:44:33,212 --> 00:44:34,672 and she just started saying, "Mom, 1008 00:44:34,672 --> 00:44:36,340 something's wrong, something's wrong. 1009 00:44:36,340 --> 00:44:38,175 This is wrong, this is wrong." 1010 00:44:38,175 --> 00:44:39,468 [Jan] She said, "What do you think about this?" 1011 00:44:39,468 --> 00:44:41,345 And pushed it across the table. 1012 00:44:41,345 --> 00:44:43,806 And I was reading and didn't see anything real big 1013 00:44:43,806 --> 00:44:45,558 and she took her finger 1014 00:44:45,558 --> 00:44:48,144 and said, "What do you think about that?" 1015 00:44:48,144 --> 00:44:54,650 And it named a mass near the rectum and colon fairly large, 1016 00:44:54,650 --> 00:44:59,071 and, um, I immediately was thinking colon cancer probably. 1017 00:44:59,572 --> 00:45:01,991 And I told her, I said, "I think it's not good." 1018 00:45:01,991 --> 00:45:03,284 And she agreed. 1019 00:45:03,284 --> 00:45:05,828 And from then on, 1020 00:45:05,828 --> 00:45:09,081 it was like every day it got worse and worse and worse. 1021 00:45:09,081 --> 00:45:10,666 She would have to go for another test 1022 00:45:10,666 --> 00:45:12,960 and then all of a sudden we had ovarian cancer, 1023 00:45:12,960 --> 00:45:14,962 and then, and then, you know, 1024 00:45:14,962 --> 00:45:19,133 she would go back and it was, it was in both ovaries 1025 00:45:19,133 --> 00:45:20,635 and then the uterus 1026 00:45:20,635 --> 00:45:22,637 and then, you know, it got to the point 1027 00:45:22,637 --> 00:45:26,724 where it was in her abdominal aorta, vena cava, 1028 00:45:26,724 --> 00:45:30,728 um, and outside of the abdominal cavity, 1029 00:45:30,728 --> 00:45:33,356 which places you at stage four. 1030 00:45:33,356 --> 00:45:36,651 I didn't know what to think and I thought what's going to happen, 1031 00:45:37,193 --> 00:45:38,694 what's going to happen now? 1032 00:45:39,236 --> 00:45:43,282 You know, she's worked so hard for this to happen. 1033 00:45:43,282 --> 00:45:45,368 She doesn't deserve it. And I actually told her 1034 00:45:45,368 --> 00:45:46,994 I wish it was me and not you. 1035 00:45:47,578 --> 00:45:49,163 [Robin] I felt really helpless. 1036 00:45:49,163 --> 00:45:51,749 I felt very helpless at that time, 1037 00:45:51,749 --> 00:45:53,668 because there was nothing I could do for her. 1038 00:45:54,961 --> 00:45:57,922 I mean, with something like that, there was nothing I could do. 1039 00:45:57,922 --> 00:46:00,633 Then, after a couple of days, I thought, 1040 00:46:01,217 --> 00:46:03,594 "You idiot, there is something you can do. 1041 00:46:04,220 --> 00:46:06,597 Go in there and get every nurse you can to go to work 1042 00:46:07,598 --> 00:46:09,225 and help run her business 1043 00:46:09,600 --> 00:46:12,603 and keep that going. So that's one less worry she has." 1044 00:46:13,104 --> 00:46:14,939 So that's what I did. 1045 00:46:14,939 --> 00:46:19,610 I went in and I done everything I possibly could 1046 00:46:19,610 --> 00:46:22,029 to get as many nurses as I could to work. 1047 00:46:22,029 --> 00:46:26,909 Our person that we respected like almost no other 1048 00:46:26,909 --> 00:46:29,662 and had our faith in like no other, 1049 00:46:29,662 --> 00:46:33,791 who led us, and you know, who was our leader, 1050 00:46:33,791 --> 00:46:39,630 and, um, all of a sudden, um, is not there, 1051 00:46:40,214 --> 00:46:43,217 and it was just devastating. 1052 00:46:43,217 --> 00:46:45,469 Friends and family showed up, 1053 00:46:45,469 --> 00:46:48,556 and we rapidly divided into two camps. 1054 00:46:49,056 --> 00:46:52,143 And one camp wanted me to stay home 1055 00:46:52,143 --> 00:46:54,812 and let them take care of me until I died. 1056 00:46:55,479 --> 00:46:57,648 And the other camp wanted me to go 1057 00:46:57,648 --> 00:47:00,234 and do whatever I needed to do to live. 1058 00:47:00,234 --> 00:47:02,236 I got really furious 1059 00:47:02,236 --> 00:47:05,614 and I said, "I've always made my own decisions 1060 00:47:05,990 --> 00:47:07,950 and I don't know why you people think 1061 00:47:07,950 --> 00:47:11,662 that I would allow you to make my decisions at this time. 1062 00:47:11,662 --> 00:47:14,248 I will be making my own decisions." 1063 00:47:14,248 --> 00:47:15,624 My mom's a fighter. 1064 00:47:15,624 --> 00:47:17,251 That's all she's ever been. 1065 00:47:17,251 --> 00:47:19,170 And she's not going to go out without a fight, 1066 00:47:19,170 --> 00:47:20,921 and that's all I could ever ask for her. 1067 00:47:20,921 --> 00:47:22,631 She said, "I'm going to fight it." 1068 00:47:22,631 --> 00:47:24,592 She said, "I'm going to do everything 1069 00:47:24,592 --> 00:47:26,135 and I'm going to fight this." 1070 00:47:26,594 --> 00:47:29,388 And I'm like, "Well, if anyone can, Diana, you can do it." 1071 00:47:29,388 --> 00:47:33,684 I decided to go immediately to get a second opinion 1072 00:47:33,684 --> 00:47:38,647 at a major cancer hospital in Houston, Texas. 1073 00:47:38,647 --> 00:47:42,735 [gentle music] 1074 00:47:54,205 --> 00:47:57,249 [Diana] I met with the doctor that I was assigned to 1075 00:47:57,249 --> 00:48:02,254 and I luckily had the worst doctor at the facility. 1076 00:48:02,254 --> 00:48:04,715 And I say that and I'm not even kidding when I say 1077 00:48:04,715 --> 00:48:07,968 I luckily had the worst doctor at the facility. 1078 00:48:07,968 --> 00:48:10,930 If I had had a good doctor, I might have stayed. 1079 00:48:10,930 --> 00:48:12,765 Just didn't have any bedside manners, 1080 00:48:12,765 --> 00:48:15,059 wouldn't talk to you, wouldn't look you in the eye, 1081 00:48:15,059 --> 00:48:19,188 hated that, that part of the, of the, of the medical practice. 1082 00:48:19,188 --> 00:48:21,232 And she would be there one week, 1083 00:48:21,232 --> 00:48:22,566 then be gone for two. 1084 00:48:22,566 --> 00:48:24,568 Every time she walked in, 1085 00:48:24,568 --> 00:48:26,779 she would say, "You'll get better 1086 00:48:26,779 --> 00:48:31,992 if you decide to respond to the chemotherapy." 1087 00:48:31,992 --> 00:48:35,204 In my whole career, whole career, 1088 00:48:35,663 --> 00:48:39,250 I had never known someone with stage four ovarian cancer 1089 00:48:39,250 --> 00:48:41,752 to survive after five years. 1090 00:48:42,586 --> 00:48:45,214 It's not like a hospital we know of, 1091 00:48:45,214 --> 00:48:47,925 it's like a city, it's a complex, 1092 00:48:47,925 --> 00:48:50,594 and you lose your identity, 1093 00:48:50,594 --> 00:48:52,096 you become a number, 1094 00:48:52,096 --> 00:48:54,098 and so they call you by your number. 1095 00:48:54,098 --> 00:48:58,269 And my number was 0699714. 1096 00:48:58,269 --> 00:49:03,232 They would come to the door and they would scream 0699714. 1097 00:49:03,232 --> 00:49:07,611 And you were supposed to recognize your number 1098 00:49:08,195 --> 00:49:10,656 and get up like you were a prisoner 1099 00:49:10,656 --> 00:49:15,161 and shuffle forward to do whatever they wanted you to do, 1100 00:49:15,161 --> 00:49:18,664 whe-- whether it be draw blood 1101 00:49:18,664 --> 00:49:20,624 or receive chemotherapy 1102 00:49:20,624 --> 00:49:21,917 or see the doctor. 1103 00:49:21,917 --> 00:49:23,627 They told her they think 1104 00:49:23,627 --> 00:49:26,172 that the chemo did well and-- 1105 00:49:26,172 --> 00:49:29,842 but the, um, outcome didn't change, 1106 00:49:29,842 --> 00:49:32,136 her chances for life did not change. 1107 00:49:32,136 --> 00:49:34,305 She told me I had eight months to live 1108 00:49:34,847 --> 00:49:37,516 and I probably, probably wouldn't make it that long. 1109 00:49:37,516 --> 00:49:41,478 And I said, "I'm not dying, I have too much to do." 1110 00:49:44,899 --> 00:49:48,777 She's a marvelous researcher, just phenomenal. 1111 00:49:48,777 --> 00:49:50,696 And she and David, her husband, 1112 00:49:50,696 --> 00:49:53,657 had been researching for several, uh, weeks, 1113 00:49:53,657 --> 00:49:55,534 the whole time they were down there pretty much. 1114 00:49:55,534 --> 00:49:58,204 [Diana] And when we arrived in Houston, 1115 00:49:58,704 --> 00:50:03,500 we, uh, went immediately to Barnes and Noble and bought 20 books. 1116 00:50:03,500 --> 00:50:07,004 And I read those and... I bought, 1117 00:50:07,004 --> 00:50:09,465 then went back and bought 20 more. 1118 00:50:09,965 --> 00:50:12,509 And every time I'd find something pertinent, 1119 00:50:12,509 --> 00:50:14,345 I'd yellow sticky it 1120 00:50:14,345 --> 00:50:15,971 and I'd put it on a wall. 1121 00:50:15,971 --> 00:50:19,141 And the way I've always solved all my problems 1122 00:50:19,141 --> 00:50:21,518 is I put my yellow stickies up on the wall 1123 00:50:21,518 --> 00:50:23,229 and I start moving them around. 1124 00:50:23,229 --> 00:50:26,523 And I put them, you know, where they made sense to me. 1125 00:50:26,523 --> 00:50:28,901 [Jan] And she said, "Well, if you can find any of those things 1126 00:50:28,901 --> 00:50:32,947 in America, you know, to where I could receive treatment, 1127 00:50:33,364 --> 00:50:38,035 I do see value... in these things." 1128 00:50:38,035 --> 00:50:42,164 And some of those thing were much more off the... 1129 00:50:43,374 --> 00:50:46,460 grid as far as normal treatments were concerned. 1130 00:50:46,460 --> 00:50:50,464 But she went over four or five 1131 00:50:50,464 --> 00:50:52,967 that she thought had value. 1132 00:50:53,968 --> 00:50:55,135 She couldn't find them 1133 00:50:55,135 --> 00:50:56,762 and she was too sick to look. 1134 00:50:56,762 --> 00:51:01,141 And so I just started studying day and night 1135 00:51:01,141 --> 00:51:07,648 and, and, um, called every teaching hospital in the US 1136 00:51:07,648 --> 00:51:09,191 that I thought had a cancer program 1137 00:51:09,191 --> 00:51:10,526 and talked to them. 1138 00:51:10,526 --> 00:51:12,653 Most didn't, or at least said 1139 00:51:12,653 --> 00:51:14,655 they didn't even know what I was talking about. 1140 00:51:14,655 --> 00:51:18,909 Some knew but said, you know, "There's no studies going on." 1141 00:51:18,909 --> 00:51:21,328 I cleaned the entire apartment up 1142 00:51:21,328 --> 00:51:23,205 because David and I were leaving 1143 00:51:23,205 --> 00:51:24,999 and we were coming back 1144 00:51:24,999 --> 00:51:28,460 and we were going to start a circuit tour if we had to, 1145 00:51:28,460 --> 00:51:30,504 but we were going to do something else 1146 00:51:30,504 --> 00:51:32,548 other than stay where we were. 1147 00:51:33,465 --> 00:51:36,176 So, I called the American Cancer Society, 1148 00:51:36,176 --> 00:51:37,678 last ditch effort. 1149 00:51:38,262 --> 00:51:39,930 The lady there said, "Well, you know, 1150 00:51:39,930 --> 00:51:42,516 we deal with Treatments in America," of course, 1151 00:51:42,516 --> 00:51:45,352 and, and, um, she said, "I do-- 1152 00:51:45,352 --> 00:51:47,146 I can't think of the man's name, 1153 00:51:47,146 --> 00:51:51,442 but I do know there is someone in success in Austria." 1154 00:51:51,442 --> 00:51:54,361 About two days later, 1155 00:51:54,361 --> 00:51:55,904 called me back and said, 1156 00:51:55,904 --> 00:51:57,281 "This is the guy's name." 1157 00:51:57,281 --> 00:51:59,742 I had never read my emails, 1158 00:51:59,742 --> 00:52:02,619 um, since I left and as a CEO, 1159 00:52:02,619 --> 00:52:04,580 I got 1,000 per day. 1160 00:52:04,580 --> 00:52:06,623 I did print them off 1161 00:52:06,623 --> 00:52:08,500 and I would stack them up. 1162 00:52:08,500 --> 00:52:11,378 And my stack was quite high. 1163 00:52:11,378 --> 00:52:15,883 I had already called a Ralph Moss, Dr. Ralph Moss, 1164 00:52:15,883 --> 00:52:17,843 who has gone all over the world 1165 00:52:17,843 --> 00:52:21,305 to watch doctors who are doing cancer treatments 1166 00:52:21,305 --> 00:52:23,223 different from traditional. 1167 00:52:23,223 --> 00:52:25,809 He returned my call. 1168 00:52:25,809 --> 00:52:30,356 [Ralph Moss] My role is to provide them with my understanding 1169 00:52:30,356 --> 00:52:31,940 of the different options 1170 00:52:31,940 --> 00:52:34,318 and give them a realistic assessment 1171 00:52:34,318 --> 00:52:39,239 of the effects and the side effects of different treatments. 1172 00:52:39,239 --> 00:52:41,408 I told him what I was doing and it looked like 1173 00:52:41,408 --> 00:52:43,786 there was some European possibilities 1174 00:52:43,786 --> 00:52:45,579 as far as treatment went. 1175 00:52:45,579 --> 00:52:47,831 Um, and I already had faith in him 1176 00:52:47,831 --> 00:52:49,625 because of his credentials were incredible 1177 00:52:49,625 --> 00:52:52,336 and what he had done. Not only did he go see them, 1178 00:52:52,336 --> 00:52:54,171 he watched the surgeries, 1179 00:52:54,171 --> 00:52:56,799 he kept track of how successful they were 1180 00:52:57,508 --> 00:52:59,051 and he knew his stuff. 1181 00:52:59,051 --> 00:53:01,303 [Ralph Moss] In the stage four setting, 1182 00:53:01,303 --> 00:53:06,183 chemotherapy by itself gives usually limited value. 1183 00:53:06,183 --> 00:53:11,980 So, it's probably-- so, measured in a few months, 1184 00:53:11,980 --> 00:53:14,108 possibly in some cases in a few weeks. 1185 00:53:14,108 --> 00:53:16,151 Now there are exceptions here too, 1186 00:53:16,151 --> 00:53:18,987 but in like-- in the ovarian cancer case, 1187 00:53:19,446 --> 00:53:22,449 it's debatable how much benefit the person 1188 00:53:22,449 --> 00:53:24,118 actually gets out of the chemo. 1189 00:53:24,118 --> 00:53:27,496 He said, "Well, which one are you going to?" 1190 00:53:27,496 --> 00:53:29,790 And I think-- and I said, "I think I'm going to try 1191 00:53:29,790 --> 00:53:31,542 to talk to her about Austria." 1192 00:53:31,542 --> 00:53:34,962 And he said, "Are you looking at Dr. Ralph Kleef?" 1193 00:53:34,962 --> 00:53:37,756 I said, "I am." And he said, "You're going to do okay." 1194 00:53:37,756 --> 00:53:40,050 I came back to the apartment 1195 00:53:40,050 --> 00:53:42,845 and everything was cleaned up 1196 00:53:43,887 --> 00:53:45,222 but when I walked in the door, 1197 00:53:45,222 --> 00:53:46,890 there was a letter 1198 00:53:47,266 --> 00:53:50,394 that was laying on this-- the top of the coffee table. 1199 00:53:50,394 --> 00:53:54,606 And how it wound up from the middle of that stack 1200 00:53:54,606 --> 00:53:56,358 onto that coffee table 1201 00:53:56,984 --> 00:53:58,986 was just an act of God. 1202 00:53:59,528 --> 00:54:02,948 I called his office and his secretary 1203 00:54:02,948 --> 00:54:04,658 or receptionist answered the phone, 1204 00:54:04,658 --> 00:54:07,870 spoke English and, um, I got out 1205 00:54:07,870 --> 00:54:10,456 that I had a friend with cancer 1206 00:54:10,456 --> 00:54:13,459 and that I just loved very much, 1207 00:54:13,459 --> 00:54:16,128 and that she was loved by many people 1208 00:54:16,128 --> 00:54:17,504 and was important. 1209 00:54:17,504 --> 00:54:19,089 She was very rushed and she said, 1210 00:54:19,089 --> 00:54:20,549 "I'm going to put you on hold." 1211 00:54:20,966 --> 00:54:23,260 That's what the other 150 hospitals did. 1212 00:54:23,260 --> 00:54:25,512 The next thing I heard was, 1213 00:54:25,512 --> 00:54:27,848 "Hello, Jan, this is Dr. Ralph Kleef, 1214 00:54:27,848 --> 00:54:29,475 tell me about your friend." 1215 00:54:29,475 --> 00:54:32,311 And, uh, when I went over and grabbed the letter, 1216 00:54:32,311 --> 00:54:34,521 it was one that Jan had written me 1217 00:54:34,521 --> 00:54:36,106 almost three weeks earlier 1218 00:54:36,106 --> 00:54:38,775 about the doctor in Vienna, Austria, 1219 00:54:38,775 --> 00:54:41,737 that was saving women with ovarian cancer. 1220 00:54:41,737 --> 00:54:44,573 Just an amazing conversation, 1221 00:54:44,573 --> 00:54:46,742 it lasted an hour and a half. I made, 1222 00:54:46,742 --> 00:54:48,994 I made her an appointment for two weeks down the road. 1223 00:54:49,953 --> 00:54:51,663 But I hadn't told her. [chuckles] 1224 00:54:51,663 --> 00:54:53,415 I got up the next day, 1225 00:54:53,415 --> 00:54:55,751 and David and I had never been to the zoo. 1226 00:54:55,751 --> 00:54:57,586 So we decided, "Well, we better go 1227 00:54:57,586 --> 00:54:58,754 because we're leaving," 1228 00:54:58,754 --> 00:55:00,839 and went off and left my phone. 1229 00:55:01,590 --> 00:55:03,509 I want you to know that Dr. Kleef 1230 00:55:03,509 --> 00:55:07,304 had tried all day long to call me. 1231 00:55:07,846 --> 00:55:10,807 And he said, "Take your final chemotherapy, 1232 00:55:10,807 --> 00:55:14,770 wait five days, and come over here." 1233 00:55:14,770 --> 00:55:16,271 I said, "What?" 1234 00:55:16,271 --> 00:55:18,607 And he said, "What are you waiting on 1235 00:55:18,607 --> 00:55:20,484 to start your healing journey?" 1236 00:55:21,026 --> 00:55:26,114 And I said, "My appointment on September the 29th." 1237 00:55:26,114 --> 00:55:29,243 He goes, "I will see you whatever day you show up." 1238 00:55:29,243 --> 00:55:32,079 He said, "What are you waiting for?" He said, "Come now." 1239 00:55:32,079 --> 00:55:34,540 [somber music] 1240 00:55:34,540 --> 00:55:36,500 Pretty quickly within a couple of weeks, 1241 00:55:36,500 --> 00:55:38,210 Diana was gone fighting for her life. 1242 00:55:38,210 --> 00:55:40,420 People were saying two percent chance to make it. 1243 00:55:40,420 --> 00:55:42,631 I know there was 14 months at one point, 1244 00:55:42,631 --> 00:55:44,591 eight months at another point. So, 1245 00:55:44,591 --> 00:55:46,677 really there wasn't too much conversation 1246 00:55:46,677 --> 00:55:49,638 other than, "Hey, I've, I've got to go 1247 00:55:49,638 --> 00:55:52,558 and you're, you're the person to take and lead this company." 1248 00:55:52,558 --> 00:55:54,643 He had been working with my mom. 1249 00:55:54,643 --> 00:55:56,436 He had moved into her office 1250 00:55:56,436 --> 00:55:58,647 to work more closely with her to-- 1251 00:55:58,647 --> 00:56:01,024 but there was no plans per say 1252 00:56:01,024 --> 00:56:02,526 of you're going to run the company. 1253 00:56:02,526 --> 00:56:05,529 It literally was kind of a, um, 1254 00:56:05,529 --> 00:56:08,031 decision that was made instantly. 1255 00:56:08,031 --> 00:56:09,449 She had to fight to survive 1256 00:56:09,449 --> 00:56:10,951 and to make it on her own, 1257 00:56:10,951 --> 00:56:12,703 to get herself through school, 1258 00:56:12,703 --> 00:56:15,080 nursing school and then to start a business as a female. 1259 00:56:15,080 --> 00:56:16,790 She's a fighter and she's an entrepreneur. 1260 00:56:16,790 --> 00:56:19,668 She wasn't going to give up and she'll try anything, 1261 00:56:19,668 --> 00:56:21,003 she'll try anything new. 1262 00:56:21,003 --> 00:56:25,173 [dramatic music] 1263 00:56:37,352 --> 00:56:39,187 I'll look at you, okay? 1264 00:56:39,187 --> 00:56:41,648 My name is Ralph Kleef. I'm a medical doctor. 1265 00:56:41,648 --> 00:56:44,276 I'm in clinical practice since nearly 30 years. 1266 00:56:44,901 --> 00:56:50,532 Um, my career as a doctor practicing clinical oncology 1267 00:56:50,532 --> 00:56:54,077 started in the first and only clinic in Germany 1268 00:56:54,077 --> 00:56:55,621 which used hypothermia, 1269 00:56:55,621 --> 00:56:58,624 which is a way to heat up cancer patients. 1270 00:56:58,624 --> 00:57:02,085 And it immediately attracted my attention. 1271 00:57:02,085 --> 00:57:05,047 I instantly felt deep, 1272 00:57:05,047 --> 00:57:06,923 this is something I wanted to do. 1273 00:57:06,923 --> 00:57:09,343 I was so brain washed 1274 00:57:09,343 --> 00:57:11,386 from the American way of doing things 1275 00:57:11,803 --> 00:57:15,223 where I was explaining, "Well, my tumor has these markers 1276 00:57:15,223 --> 00:57:17,934 and these, these genetic components, 1277 00:57:17,934 --> 00:57:19,645 blah, blah, blah, blah, blah, blah, blah," 1278 00:57:19,645 --> 00:57:21,897 and he said-- he took my hand and he goes, 1279 00:57:21,897 --> 00:57:25,942 "Mrs. Wright, I don't care what its name is, 1280 00:57:25,942 --> 00:57:27,861 I'm going to kill it." 1281 00:57:29,404 --> 00:57:32,074 I mean, that's all I wanted to hear. 1282 00:57:32,074 --> 00:57:35,327 And then he grabbed my hand again and he goes, 1283 00:57:35,327 --> 00:57:38,163 "Mrs. Wright, I am begging you, 1284 00:57:38,163 --> 00:57:40,040 begging you to get well." 1285 00:57:40,999 --> 00:57:44,294 I, I felt her power, first of all. 1286 00:57:44,294 --> 00:57:49,508 I felt her dedication to take up the challenge, 1287 00:57:49,508 --> 00:57:51,885 which is extremely important, 1288 00:57:51,885 --> 00:57:56,640 um, which is like, uh, you know, cancer can be, 1289 00:57:56,640 --> 00:57:59,768 it can be, must not be, a wake-up call. 1290 00:57:59,768 --> 00:58:03,146 It can destroy you and you, and you don't, don't make it. 1291 00:58:03,146 --> 00:58:05,315 [Diana] The next day when I showed up 1292 00:58:05,315 --> 00:58:07,984 we began the, the IV vitamin C, 1293 00:58:07,984 --> 00:58:09,945 the alpha-lipoic acid, 1294 00:58:09,945 --> 00:58:11,780 he balanced my supplements, 1295 00:58:12,406 --> 00:58:16,660 he started me on all kinds of other things 1296 00:58:16,660 --> 00:58:19,287 to build me up for surgery. 1297 00:58:19,287 --> 00:58:24,167 She was, um, threatened by... [chuckles] very far advanced 1298 00:58:24,167 --> 00:58:25,544 stage four ovarian cancer, 1299 00:58:26,253 --> 00:58:29,131 and, uh, she needed immediately treatment. 1300 00:58:29,131 --> 00:58:30,841 She would've died very fast. 1301 00:58:31,383 --> 00:58:36,596 And, um, we knew that we have to take everything 1302 00:58:36,596 --> 00:58:38,598 from both worlds, 1303 00:58:38,598 --> 00:58:42,227 the so-called classical school medicine 1304 00:58:42,227 --> 00:58:46,231 as well as from the natural dimension. 1305 00:58:46,231 --> 00:58:48,650 And we designed an individual protocol 1306 00:58:48,650 --> 00:58:50,861 which is different for every patient. 1307 00:58:50,861 --> 00:58:53,530 The immunological backbone of the therapy 1308 00:58:53,530 --> 00:58:57,784 is quite similar using immunotherapy, 1309 00:58:57,784 --> 00:59:01,329 but many of the patients get tested 1310 00:59:01,329 --> 00:59:04,374 for targeted chemotherapy 1311 00:59:04,374 --> 00:59:08,628 including substances like high dose vitamin C 1312 00:59:08,628 --> 00:59:12,007 or curcumin or artesunate or dichloroacetate. 1313 00:59:12,007 --> 00:59:15,635 There's a couple of biological metabolic approaches 1314 00:59:15,635 --> 00:59:17,262 which we also incorporate. 1315 00:59:17,262 --> 00:59:21,099 That very first night that I was diagnosed 1316 00:59:21,099 --> 00:59:23,643 I only knew allopathic care. 1317 00:59:23,643 --> 00:59:25,645 I did not know anything hardly 1318 00:59:25,645 --> 00:59:28,440 about any other type of care. 1319 00:59:28,440 --> 00:59:30,609 And I said to myself, 1320 00:59:31,276 --> 00:59:37,616 I can stay with the chemical medicine of man and die 1321 00:59:38,408 --> 00:59:41,953 or I can do whatever is out there. 1322 00:59:41,953 --> 00:59:43,079 I just don't care, 1323 00:59:43,079 --> 00:59:44,623 I want to be well. 1324 00:59:44,623 --> 00:59:46,458 My mentor, Sloan Kettering, 1325 00:59:46,458 --> 00:59:51,797 he was, uh, a fantastic very famous immunologist. 1326 00:59:51,797 --> 00:59:54,132 Uh, his name was Dr. Lloyd Old. 1327 00:59:54,132 --> 00:59:57,177 And he once told me, "Ralph, there is no... 1328 00:59:57,177 --> 00:59:59,596 school medicine and alternative medicine. 1329 00:59:59,596 --> 01:00:02,390 There's good medicine or bad medicine." 1330 01:00:11,650 --> 01:00:14,152 Our approach is unique in a way 1331 01:00:14,152 --> 01:00:16,655 that we combine therapies 1332 01:00:16,655 --> 01:00:19,825 which to my knowledge nobody is combining 1333 01:00:20,700 --> 01:00:23,912 because we found a therapy 1334 01:00:23,912 --> 01:00:25,539 for international patent application 1335 01:00:25,539 --> 01:00:27,374 and the lawyers told us, "Yes, 1336 01:00:27,374 --> 01:00:29,417 you're the first on the planet doing it." 1337 01:00:29,417 --> 01:00:32,087 In the United States, the-- 1338 01:00:32,087 --> 01:00:36,591 there are certain constructs that have happened over time 1339 01:00:37,092 --> 01:00:41,263 where a medicine gets approved for lymphoma, 1340 01:00:42,305 --> 01:00:45,934 but you know that it has activity in ovarian cancer 1341 01:00:45,934 --> 01:00:47,894 and you want to use it in ovarian cancer, 1342 01:00:49,020 --> 01:00:50,981 but the approval process 1343 01:00:51,565 --> 01:00:54,901 has not yet gone through the trials to meet that 1344 01:00:54,901 --> 01:00:58,071 or the drug company has decided 1345 01:00:58,071 --> 01:01:02,742 that they don't want to open themselves up 1346 01:01:02,742 --> 01:01:06,872 to the risk of going back to the FDA 1347 01:01:06,872 --> 01:01:09,332 and having their medicine looked at again. 1348 01:01:10,083 --> 01:01:11,960 There's less constraint of that in Europe. 1349 01:01:11,960 --> 01:01:14,504 They can just say, "We think that this medicine works 1350 01:01:14,504 --> 01:01:17,007 and we're going to put this combination together." 1351 01:01:17,007 --> 01:01:19,551 So, specifically what we combine is 1352 01:01:20,176 --> 01:01:22,637 immunotherapy with checkpoint inhibitors 1353 01:01:23,346 --> 01:01:25,265 with localized hypothermia, 1354 01:01:25,807 --> 01:01:27,893 with whole body hypothermia, 1355 01:01:27,893 --> 01:01:32,564 with a very specific gut microbiome immunomodulation, 1356 01:01:33,106 --> 01:01:36,860 with... long duration whole body hypothermia 1357 01:01:36,860 --> 01:01:39,529 where we do an artificial fever 1358 01:01:39,529 --> 01:01:42,741 and with fever inducing auto treatment. 1359 01:01:43,325 --> 01:01:46,828 And that altogether is quite a complex process. 1360 01:01:46,828 --> 01:01:49,623 It's not easy to be done, but it can be done 1361 01:01:49,623 --> 01:01:51,499 and it's a lot of work for every patient, 1362 01:01:51,499 --> 01:01:53,001 it's really a lot of work, 1363 01:01:53,585 --> 01:01:56,171 but in the end, we can show it works 1364 01:01:56,171 --> 01:01:57,714 and that's, that what counts. 1365 01:01:57,714 --> 01:02:01,551 [perky music] 1366 01:02:02,427 --> 01:02:05,639 [Ralph Moss] Right now, we are seeing the fulfillment 1367 01:02:06,056 --> 01:02:08,183 of the promise 1368 01:02:08,183 --> 01:02:13,396 that William B. Coley began in 1893 1369 01:02:13,396 --> 01:02:15,440 with a very good treatment of his own. 1370 01:02:15,440 --> 01:02:17,275 [Ralph] So William Walter Coley is a father 1371 01:02:17,275 --> 01:02:20,195 of cancer immunotherapy in New York City. 1372 01:02:20,195 --> 01:02:24,366 His wisdom, his clinic, his print and his knowledge 1373 01:02:24,366 --> 01:02:26,159 is still not really accepted 1374 01:02:26,159 --> 01:02:29,913 and what, what happened with Coley was the following. 1375 01:02:29,913 --> 01:02:32,248 He was a young surgeon 1376 01:02:32,248 --> 01:02:34,084 at Sloan Kettering cancer Center, 1377 01:02:34,084 --> 01:02:39,005 and he operated sarcoma of the girlfriend of Rockefeller, 1378 01:02:39,005 --> 01:02:42,550 it was a young, young girl, I think she was 16 1379 01:02:42,550 --> 01:02:44,219 and he cut off her arm 1380 01:02:45,303 --> 01:02:48,974 and six months later, the girl was dead with lung metastases 1381 01:02:48,974 --> 01:02:50,976 and he was extremely frustrated 1382 01:02:50,976 --> 01:02:52,686 that that will be my life, you know, 1383 01:02:52,686 --> 01:02:54,813 chopping off limbs and then see them die. 1384 01:02:55,522 --> 01:02:57,607 So he went to the medical records 1385 01:02:57,607 --> 01:03:01,152 and found in the archives of Sloan Kettering cancer Center 1386 01:03:01,611 --> 01:03:03,405 the story of a man 1387 01:03:03,405 --> 01:03:06,282 who had had a huge head and neck cancer, 1388 01:03:06,282 --> 01:03:08,368 the size of a grapefruit on his neck, 1389 01:03:08,368 --> 01:03:12,663 and that patient one day had severe infection 1390 01:03:12,663 --> 01:03:15,208 with erysipelas streptococcus 1391 01:03:15,208 --> 01:03:18,044 and developed violent fever, 1392 01:03:18,044 --> 01:03:19,713 and the cancer just shrank and melted away 1393 01:03:19,713 --> 01:03:21,381 and the patient got cured, 1394 01:03:21,881 --> 01:03:23,550 and he tracked that patient down 1395 01:03:23,550 --> 01:03:25,593 and he found him, 1396 01:03:26,386 --> 01:03:28,596 and he was alive. And then Coley said, 1397 01:03:28,596 --> 01:03:30,974 "Okay, this I must research." 1398 01:03:30,974 --> 01:03:33,560 And for the rest of his life, he injected, 1399 01:03:33,560 --> 01:03:35,562 inactivated bacterial enzymes, 1400 01:03:35,562 --> 01:03:38,064 both a gram positive and a gram negative bacteria, 1401 01:03:38,064 --> 01:03:40,108 into patients, inducing fever. 1402 01:03:40,108 --> 01:03:42,902 [Ralph Moss] I came into this field in 1974 1403 01:03:43,611 --> 01:03:47,699 when immune therapy was basically illegal. 1404 01:03:47,699 --> 01:03:50,285 You had a kind of a blacklisting 1405 01:03:50,285 --> 01:03:53,621 of nonconventional cancer treatments 1406 01:03:53,621 --> 01:03:57,375 that included all the cutting edge 1407 01:03:57,375 --> 01:04:00,003 immunotherapy treatments. 1408 01:04:00,003 --> 01:04:03,006 The American Cancer Society to its eternal disgrace 1409 01:04:03,006 --> 01:04:06,634 maintains a list of unwanted, 1410 01:04:06,634 --> 01:04:09,262 so-called unproven treatments 1411 01:04:09,262 --> 01:04:10,764 while they promoted chemo 1412 01:04:10,764 --> 01:04:12,557 and surgery and radiation therapies. 1413 01:04:14,059 --> 01:04:19,064 One of my most important commandments 1414 01:04:19,064 --> 01:04:23,151 in my personal life as a doctor is in God we trust 1415 01:04:23,151 --> 01:04:24,736 or [speaking in Austrian-German] 1416 01:04:25,528 --> 01:04:30,200 So, if you don't go the classical pathway 1417 01:04:30,200 --> 01:04:33,328 and you go new pathways you have to be able 1418 01:04:33,328 --> 01:04:36,623 to critically evaluate your own work 1419 01:04:36,623 --> 01:04:38,666 and you have to be able to show what you do. 1420 01:04:38,666 --> 01:04:44,631 And you have to be able to show your failures 1421 01:04:44,631 --> 01:04:45,924 and your successes. 1422 01:04:46,466 --> 01:04:48,718 Now in the end, this is a focus called, um... 1423 01:04:49,803 --> 01:04:53,139 clinical studies, prospective randomized clinical studies. 1424 01:04:53,139 --> 01:04:54,808 In the moment, we are not doing those 1425 01:04:54,808 --> 01:04:56,893 because we don't have the sponsor for that 1426 01:04:56,893 --> 01:05:00,063 because these clinical studies are very, very expensive 1427 01:05:00,063 --> 01:05:01,564 and you need good sponsors 1428 01:05:01,564 --> 01:05:04,192 and millions of dollars for that. 1429 01:05:05,110 --> 01:05:07,237 But at least we are documenting 1430 01:05:07,237 --> 01:05:10,448 all our many, many single cases. 1431 01:05:10,448 --> 01:05:11,616 My name is Michael. 1432 01:05:11,616 --> 01:05:13,952 I'm a music producer/DJ. 1433 01:05:14,536 --> 01:05:19,833 I met Dr. Kleef like eight month ago for the first time. 1434 01:05:20,458 --> 01:05:22,043 I have a story with cancer. 1435 01:05:22,043 --> 01:05:25,505 I had cancer in my throat for four times now, 1436 01:05:26,214 --> 01:05:28,133 and last time it was pretty bad. 1437 01:05:28,133 --> 01:05:30,051 The doctors just gave me a few weeks to live. 1438 01:05:31,010 --> 01:05:32,637 So I met Dr. Kleef and he told me 1439 01:05:32,637 --> 01:05:35,265 about his immune fever therapy. 1440 01:05:35,265 --> 01:05:38,893 He had laser surgeries again and again and again, 1441 01:05:38,893 --> 01:05:41,855 and in the end there was nothing more to be cut away 1442 01:05:41,855 --> 01:05:44,482 because otherwise they just would have, 1443 01:05:44,482 --> 01:05:46,901 would have destroyed his vocal chords 1444 01:05:46,901 --> 01:05:50,446 and they said, "Look, you have to have laryngectomy," 1445 01:05:50,446 --> 01:05:53,241 which is a scientific word for taking it all out, 1446 01:05:53,241 --> 01:05:57,579 "or you have to have a severe-- I mean, really aggressive radiation, 1447 01:05:58,163 --> 01:06:02,083 which also will literally leave you debilitated." 1448 01:06:02,083 --> 01:06:05,420 And they told me if I'm not going to do any of that, 1449 01:06:05,420 --> 01:06:08,339 um, then I have like eight to 12 weeks to live. 1450 01:06:08,840 --> 01:06:11,759 I had a tumor here, you could see it from outside, 1451 01:06:11,759 --> 01:06:13,136 you could feel it and see it 1452 01:06:13,720 --> 01:06:17,765 and after four month of cleansing my body 1453 01:06:17,765 --> 01:06:21,269 and of preparing, I met Dr. Kleef and then we did this therapy. 1454 01:06:21,269 --> 01:06:25,648 It was like having fever, high fever for long time, 1455 01:06:26,441 --> 01:06:29,819 but beside that I had no side effect at all. 1456 01:06:29,819 --> 01:06:31,321 I was feeling great. 1457 01:06:31,321 --> 01:06:33,656 And the thing just went away 1458 01:06:33,656 --> 01:06:36,284 and after four weeks you couldn't feel anything 1459 01:06:36,284 --> 01:06:38,661 and after six weeks, we did an MRT 1460 01:06:38,661 --> 01:06:40,705 and there was nothing to see anymore. 1461 01:06:41,372 --> 01:06:43,917 And what was really amazing was, um, 1462 01:06:43,917 --> 01:06:46,377 he went back to the university clinic and said, 1463 01:06:46,377 --> 01:06:50,673 "Hey, guys, look we have the result of the laryngoscopy," 1464 01:06:50,673 --> 01:06:53,635 where the, you know, throat doctor looks inside, 1465 01:06:53,635 --> 01:06:56,638 "We have the results of the MRI 1466 01:06:57,096 --> 01:06:59,807 clearly proven the complete remission." 1467 01:07:00,308 --> 01:07:03,144 And they brushed it off and said, "You were just lucky. 1468 01:07:03,645 --> 01:07:06,689 You're one of the few who get spontaneous remission." 1469 01:07:06,689 --> 01:07:10,026 You know, they didn't want to hear that this patient 1470 01:07:10,026 --> 01:07:11,778 had had immunotherapy, 1471 01:07:11,778 --> 01:07:13,112 had had hypothermia. 1472 01:07:13,696 --> 01:07:15,907 And I think that's kind of sad, 1473 01:07:16,407 --> 01:07:20,662 and that's why I'm hoping that one day 1474 01:07:20,662 --> 01:07:22,163 people will listen to us. 1475 01:07:24,457 --> 01:07:27,460 [somber music] 1476 01:07:29,045 --> 01:07:30,421 [Diana] How in the world 1477 01:07:30,421 --> 01:07:32,298 can I face the end of my life 1478 01:07:32,298 --> 01:07:34,842 when I had so much to live for? 1479 01:07:34,842 --> 01:07:37,136 All my girls were pregnant, 1480 01:07:37,136 --> 01:07:40,181 everything at the office going, going well, 1481 01:07:40,181 --> 01:07:42,058 I love my employees, 1482 01:07:42,433 --> 01:07:44,269 um, I love my nurses, 1483 01:07:44,269 --> 01:07:45,645 I love my husband. 1484 01:07:45,645 --> 01:07:47,480 I couldn't imagine that my life 1485 01:07:47,480 --> 01:07:49,649 would be ending so quickly. 1486 01:07:51,192 --> 01:07:53,027 [David] You stay awake at night 1487 01:07:53,027 --> 01:07:54,821 trying to figure out if something happened to her 1488 01:07:54,821 --> 01:07:57,448 what would you do, what your life would be like 1489 01:07:57,448 --> 01:08:00,201 and, you know, how could you, you know, it'd be... 1490 01:08:00,910 --> 01:08:03,746 it'd be the end of the world for you. 1491 01:08:05,832 --> 01:08:08,835 [Diana] I went for surgery on October the 1st. 1492 01:08:08,835 --> 01:08:11,963 They did an MRI and an ultrasound 1493 01:08:11,963 --> 01:08:14,966 the day before surgery and could not find any tumor. 1494 01:08:15,466 --> 01:08:17,343 So they thought their equipment was broken. 1495 01:08:18,678 --> 01:08:20,388 He came out and said, "I opened her up, 1496 01:08:20,388 --> 01:08:22,765 I looked, I looked, and looked, looked, looked." 1497 01:08:22,765 --> 01:08:24,809 He couldn't find any signs of tumors. 1498 01:08:27,854 --> 01:08:29,272 The reality is I went 1499 01:08:29,272 --> 01:08:32,734 from stage four, end stage ovarian cancer 1500 01:08:32,734 --> 01:08:36,529 to having nothing in a three month period of time. 1501 01:08:39,365 --> 01:08:41,283 You know, that was to me, that was a miracle. 1502 01:08:43,786 --> 01:08:47,372 [Diana] I stayed with Dr. Kleef from September the 17th 1503 01:08:47,372 --> 01:08:49,375 until December the 8th. 1504 01:08:49,375 --> 01:08:52,252 I was declared free of treatment 1505 01:08:52,252 --> 01:08:54,047 and to go home for Christmas. 1506 01:08:55,631 --> 01:08:57,675 [David] The time that we spent together in Vienna 1507 01:08:57,675 --> 01:09:00,511 were good times really 1508 01:09:00,511 --> 01:09:02,638 because we were one on one. You don't ever get that, 1509 01:09:02,638 --> 01:09:04,932 you know, when you've got this many people 1510 01:09:04,932 --> 01:09:06,309 we've got in our lives. 1511 01:09:06,309 --> 01:09:09,187 And, uh-- so that was special. 1512 01:09:09,187 --> 01:09:11,314 Our best time is when we're together. 1513 01:09:13,274 --> 01:09:15,777 [Ralph] I think the beauty of the treatment is 1514 01:09:15,777 --> 01:09:20,656 if it works, it also builds up a memory in the body, you know. 1515 01:09:21,198 --> 01:09:23,826 It's not that you just cut the cancer out, it's... [stutters] 1516 01:09:23,826 --> 01:09:26,537 ...the body itself learns to detect that cancer and... 1517 01:09:27,413 --> 01:09:29,207 and then like in Diana's case, 1518 01:09:30,625 --> 01:09:32,919 lead to long lasting remission. 1519 01:09:54,273 --> 01:09:59,362 I can't believe it. No, oh, my God. 1520 01:10:00,696 --> 01:10:03,282 You look great. You look great. 1521 01:10:03,282 --> 01:10:05,785 [mutters] 1522 01:10:05,785 --> 01:10:07,704 -You look fantastic. -Thank you. 1523 01:10:07,704 --> 01:10:10,373 Oh, give me another hug. Oh, my God. 1524 01:10:10,373 --> 01:10:12,709 You beautiful, beautiful lady. 1525 01:10:12,709 --> 01:10:14,919 -Oh, thank you so much. -Hey. 1526 01:10:14,919 --> 01:10:17,588 Look at you, Diana. 1527 01:10:18,089 --> 01:10:21,300 My God, you know, I always, I always was thinking of you, 1528 01:10:21,300 --> 01:10:24,011 Diana Wright has a company called The Right Solutions. 1529 01:10:24,011 --> 01:10:26,681 -That's right. -That's it. 1530 01:10:26,681 --> 01:10:28,433 -I love you. -Yes, I-- 1531 01:10:28,433 --> 01:10:29,934 You look so good, I'm so happy. 1532 01:10:29,934 --> 01:10:31,309 And you look so good too. 1533 01:10:31,309 --> 01:10:33,104 You look healthy. 1534 01:10:33,104 --> 01:10:35,189 I asked my grandmother one day, 1535 01:10:35,189 --> 01:10:37,483 she was 93, "Grandmother, how you get so old?" 1536 01:10:37,483 --> 01:10:40,653 And she flash a smile at me and said, "Work, my boy, work." 1537 01:10:40,653 --> 01:10:42,738 -[chuckles] -That's probably true. 1538 01:10:42,738 --> 01:10:45,825 [birds chirping] 1539 01:10:45,825 --> 01:10:48,870 [gentle music] 1540 01:10:52,165 --> 01:10:58,421 [Diana] You know when I came out of surgery in October of 12, 1541 01:10:59,046 --> 01:11:02,633 uh, to-- they, they said that they saw no cancer, 1542 01:11:02,633 --> 01:11:04,635 they couldn't find any cancer. 1543 01:11:04,635 --> 01:11:09,182 Um, the individual that, uh, that operated on me, 1544 01:11:09,182 --> 01:11:12,768 he did abdominal surgery for over eight hours 1545 01:11:12,768 --> 01:11:15,062 every day six, six days a week 1546 01:11:15,855 --> 01:11:20,151 and he had spent extra extra time looking for cancer 1547 01:11:20,151 --> 01:11:22,236 because they had a report of cancer 1548 01:11:22,236 --> 01:11:24,155 and there was no cancer. 1549 01:11:24,155 --> 01:11:27,617 Now many different schools of thought 1550 01:11:28,576 --> 01:11:30,244 go along with that. 1551 01:11:30,244 --> 01:11:33,873 One, that the chemotherapy got rid of the cancer. 1552 01:11:34,332 --> 01:11:39,045 Two, that all the, all the treatments that I had 1553 01:11:39,045 --> 01:11:42,882 to build up my immune system got rid of the cancer. 1554 01:11:42,882 --> 01:11:46,636 All the self-treatments that I did before, 1555 01:11:47,136 --> 01:11:49,597 I mean, as soon as I got diagnosed with cancer, 1556 01:11:49,597 --> 01:11:52,433 the alkaline water, the diet, 1557 01:11:52,433 --> 01:11:56,604 the, uh, the supplements, the energy medicine, 1558 01:11:56,604 --> 01:11:58,356 the decrease in the stress, 1559 01:11:58,356 --> 01:12:04,195 the, uh, the increasing the positive affirmations, 1560 01:12:04,195 --> 01:12:07,615 you know, all these things to change the milieu 1561 01:12:08,324 --> 01:12:12,912 is what I did maybe that helped to get rid of cancer. 1562 01:12:13,663 --> 01:12:16,415 The, the bottom line is 1563 01:12:16,415 --> 01:12:18,084 that you need to make your body 1564 01:12:18,918 --> 01:12:22,547 a terrain that cancer doesn't want to grow in. 1565 01:12:22,547 --> 01:12:27,635 I think it is absolutely wrong of an oncologist 1566 01:12:27,635 --> 01:12:30,805 or radiation oncologist, is telling a patient, 1567 01:12:30,805 --> 01:12:33,015 "Look, this is incurable." 1568 01:12:34,642 --> 01:12:35,851 Who knows? 1569 01:12:35,851 --> 01:12:37,186 There are so many stories 1570 01:12:37,186 --> 01:12:39,564 which, which proves the opposite. 1571 01:12:41,691 --> 01:12:44,277 I was diagnosed in 2010 1572 01:12:44,277 --> 01:12:47,488 with stage four lymphoma. 1573 01:12:47,947 --> 01:12:50,783 My really-- my only chance of long term survival 1574 01:12:50,783 --> 01:12:54,537 was to do an allogeneic bone marrow transplant. 1575 01:12:54,537 --> 01:12:58,124 The chemotherapy did not work at all 1576 01:12:58,124 --> 01:13:01,043 which kind of much to everybody's surprise 1577 01:13:01,043 --> 01:13:04,505 and then I couldn't find a match donor. 1578 01:13:04,505 --> 01:13:09,635 So I was in a situation where traditional chemotherapy, 1579 01:13:09,635 --> 01:13:11,304 traditional type treatments 1580 01:13:11,304 --> 01:13:13,848 were not on the table anymore. 1581 01:13:14,390 --> 01:13:19,186 That was the setup for a phone call I got from... 1582 01:13:20,021 --> 01:13:23,316 Diana Wright, man, she-- "Who are you?" 1583 01:13:23,316 --> 01:13:26,193 "I'm Diana Wright." "Well, okay." 1584 01:13:26,193 --> 01:13:27,945 She said, "I'd like to meet with you and help you. 1585 01:13:27,945 --> 01:13:28,946 I hear you're... 1586 01:13:29,572 --> 01:13:30,781 you're struggling with, uh, 1587 01:13:31,741 --> 01:13:33,951 with your condition, with your cancer." 1588 01:13:34,619 --> 01:13:37,038 Diana helped me realize that, you know, if-- 1589 01:13:37,038 --> 01:13:39,832 I kind of looked at it like the cancer cell was a dragon 1590 01:13:40,916 --> 01:13:43,044 and we need to destroy it. 1591 01:13:43,628 --> 01:13:48,341 And we were taking high doses of curcumin 1592 01:13:48,341 --> 01:13:53,638 and, uh, all these other alpha-lipoic acid, resveratrol, 1593 01:13:54,138 --> 01:13:57,600 um, EGCG, green tea extract. 1594 01:13:58,184 --> 01:14:03,189 I was shaving and I was, you know, putting on my after shave 1595 01:14:03,189 --> 01:14:05,900 and always kind of doing that going, 1596 01:14:05,900 --> 01:14:09,654 "Hold on, just a second, I'm, I'm not-- something's going on here," 1597 01:14:09,654 --> 01:14:11,197 I didn't feel the tumors. 1598 01:14:12,031 --> 01:14:15,159 And then I started running my hands around my clavicle 1599 01:14:15,159 --> 01:14:17,286 because there was some of them sticking up there 1600 01:14:17,286 --> 01:14:18,788 and I didn't feel anything. 1601 01:14:18,788 --> 01:14:20,414 And I was going, "Erin, come here." 1602 01:14:21,248 --> 01:14:23,417 So j-- I said, "Can you feel anything?" 1603 01:14:23,417 --> 01:14:25,836 She's like, "Oh, my God, daddy, oh." 1604 01:14:27,421 --> 01:14:30,383 This was probably three weeks after I was-- 1605 01:14:30,383 --> 01:14:33,260 the doctors did a s-- a PET scan on me 1606 01:14:33,260 --> 01:14:35,471 and there was zero cancer. 1607 01:14:35,471 --> 01:14:40,017 And so I'm reading this and it says, 1608 01:14:40,017 --> 01:14:42,645 "Diana, I am sitting here getting infused 1609 01:14:42,645 --> 01:14:44,480 with my vitamin C. 1610 01:14:44,480 --> 01:14:49,068 I wanted to take this time to extend my gratitude to you. 1611 01:14:49,068 --> 01:14:51,612 God has quite a way of putting people's paths 1612 01:14:51,612 --> 01:14:53,114 on a collision course. 1613 01:14:54,448 --> 01:14:57,952 Um, I was in a very difficult spot when I met you 1614 01:14:58,619 --> 01:15:01,872 and I have told the story to many people, 1615 01:15:01,872 --> 01:15:03,541 the way you coached me up 1616 01:15:03,541 --> 01:15:07,086 and destroying this disease and becoming well again, 1617 01:15:07,086 --> 01:15:08,629 it is truly amazing. 1618 01:15:09,130 --> 01:15:13,050 When we first met, it was so much information, 1619 01:15:13,050 --> 01:15:15,261 it was like drinking out of a fire hose. 1620 01:15:15,261 --> 01:15:18,931 [chuckles] Now I get it and am truly amazed by the results. 1621 01:15:19,765 --> 01:15:21,434 Thank you from the depths of my heart 1622 01:15:21,434 --> 01:15:23,769 for reaching out to me, Diana. 1623 01:15:23,769 --> 01:15:25,354 God is good. You have helped me 1624 01:15:25,354 --> 01:15:27,648 so-- and so many people. 1625 01:15:27,648 --> 01:15:30,443 I hope I can do the same thing for others. 1626 01:15:30,443 --> 01:15:34,030 I celebrate with you your health and wellness. 1627 01:15:34,030 --> 01:15:36,240 We surely can live out and thrive 1628 01:15:36,240 --> 01:15:39,076 even an awful diagnosis of stage four cancer. 1629 01:15:39,660 --> 01:15:42,037 I continue to do the things you coached me on. 1630 01:15:42,580 --> 01:15:44,373 I feel better than ever 1631 01:15:44,373 --> 01:15:47,168 and I'm looking forward to many years of grateful living. 1632 01:15:47,168 --> 01:15:49,378 You are a true servant of God. 1633 01:15:49,378 --> 01:15:52,256 Straight ahead, Jeff Courtway." 1634 01:15:52,256 --> 01:15:54,800 [gentle music] 1635 01:15:59,680 --> 01:16:03,058 [upbeat music] 1636 01:16:29,251 --> 01:16:35,800 My goal right now is to establish in everyone's mind 1637 01:16:35,800 --> 01:16:37,635 that they have other options. 1638 01:16:37,635 --> 01:16:41,639 That they have options that can possibly save their life. 1639 01:16:41,639 --> 01:16:44,642 I can't make a guarantee, like no doctor can make a guarantee 1640 01:16:44,642 --> 01:16:46,894 that he can save a cancer patient's life, 1641 01:16:47,311 --> 01:16:48,687 but we can try. 1642 01:16:48,687 --> 01:16:52,817 And in the, in the process of trying, 1643 01:16:52,817 --> 01:16:56,821 we need to figure out why the only brand of medicine 1644 01:16:56,821 --> 01:16:59,156 that it's not paid for by insurance 1645 01:16:59,156 --> 01:17:01,158 is naturopathic medicine. 1646 01:17:14,255 --> 01:17:15,965 [Taylor] It's just an amazing story 1647 01:17:15,965 --> 01:17:17,633 that she's still here and beating the odds. 1648 01:17:17,633 --> 01:17:20,511 And I'm so glad that she's done 1649 01:17:20,511 --> 01:17:22,763 and taken the path that she's taken, 1650 01:17:22,763 --> 01:17:25,224 and now she's trying to help other people, 1651 01:17:25,224 --> 01:17:27,726 uh, which is amazing to see 1652 01:17:27,726 --> 01:17:31,105 and just seeing the hope she gives other people, 1653 01:17:31,105 --> 01:17:33,941 um, because they've been where she's been. 1654 01:17:34,859 --> 01:17:37,611 Her story is phenomenal, 1655 01:17:38,404 --> 01:17:42,575 but what's so inspiring to me about it 1656 01:17:43,409 --> 01:17:47,621 is that my mother was just never a woman of words. 1657 01:17:47,621 --> 01:17:49,790 If she said something, she did it. 1658 01:17:50,833 --> 01:17:53,294 I can think of a lot of broken promises in my life, 1659 01:17:53,294 --> 01:17:55,212 but never one that came from her. 1660 01:17:55,212 --> 01:17:57,464 People are very grateful here. 1661 01:17:57,464 --> 01:18:02,052 They recognize her as a hero for us. 1662 01:18:02,052 --> 01:18:04,513 [music continues] 1663 01:18:09,768 --> 1193:02:47,296 [dramatic music] 121717

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