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hello everyone my name is Igor and today
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I'm gonna show you guys how to replace
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the Q system touchscreen on a Cadillac
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CTS 2014 is this guy right here so it's
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pretty common issue with the Q system
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touchscreens going out they sometimes
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even crack or do some weird stuff in my
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case it just doesn't respond to my
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commands
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so sometimes it's working sometimes it's
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not sometimes it just doing its thing it
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can change the radio station for me or
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stuff like that so it definitely need to
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be fixed so that's what we're gonna do
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right now to do that I ordered
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the replacement touchscreen it's right
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here it's actually free chip it's like
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35 dollars there's a fact that so just
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the touchscreen itself
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I'm gonna show you it a little bit later
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it should be relatively simple repair so
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the issue was the touchscreen it's not
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responding sometimes and sometimes you
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just pressing the random buttons for me
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and as you can see right now it got
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stuck on a play button and you see it
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just doesn't respond to anything and
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yeah so that's what happening sometimes
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it's working sometimes it's not so
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that's the reason I'm gonna replace it
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and the first thing you want to do you
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want to turn the car off also the main
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tool pretty much for whole chopped is
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gonna be the plastic pry bar so if you
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doing it yourself make sure you have it
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and yeah so let's start so we're gonna
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start this this panel right here on top
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so you're just gonna pry it up a little
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bit nicely and puffball
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so we got it popped off oh there is one
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connector right here for the headlight
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sensors you have to disconnect it and
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there is actually another one for the
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heads-up display so I got this panel off
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I'm just gonna set it on a side so the
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next thing you want to do we want to
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take this panel off and to do so there
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is some screws we need to take out let
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me go and show them to you through the
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windshield so there is a screw over here
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over here and there is a couple more
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along the panel so I'm gonna take them
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off real quick
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I took off all the bolts which are
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holding this panel from the top and
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right now I'm gonna pry it off and we're
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just gonna leave it hanging in there we
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are not gonna take it off completely
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you just want to live it just like this
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the next thing we want to take off this
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our band and trim right here and to do
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that there is two bolts one on each side
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and you're gonna undo them real quick so
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we just take it off like this and
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putting it on the side so just two clips
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right here right on the side and there
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is gonna be more bolts
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so we need to take off first all this
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two bolts right here one on the left top
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corner and one on the right top corner
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that's what we're gonna do right now
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[Music]
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so and then there is two balls in the
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middle and two bolts on the bottom so
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right now we have all six bolts which
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are holding the unit in out and we're
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gonna pull the unit out so there is
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first clocks which you want to unplug
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it's on the sides for the buttons right
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here
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there are simple box you just so this is
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the side blocks which I and block from
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here there is a little locking pins on
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the plugs right here you have to push it
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in order to pull it out and right here
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there is three other blocks which we're
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gonna take out right now and we're gonna
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take the whole unit out and I'm gonna
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set it on a table and I'm gonna show you
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exactly what we need to do to replace
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the touchscreen all right so I have my
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unit already all the car oh here and the
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first thing we're gonna do we're gonna
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take off the six bolts right here to
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take out the side panels
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the next thing we want to do we want to
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take off all of this Phillips screws
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[Music]
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after we took off all of this Philips
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there is couple more two more on each
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side
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over here and the side ones so we're
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gonna take them off as well
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so after all of the Philip screws are
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taken off you can just pull out this
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back our the when you have the back
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cover off you want to take off this two
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Phillips screws over here and also you
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want to gently unplug this little block
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with the plastic trim remove our two or
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just like that
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just like this
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and then you want to remove the five
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Phillips screws so here after you
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removed those five screws which are
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holding the this compartment over here
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you need to loosen two screws one on
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each side or get it over here right here
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you just either need to take it off you
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just using it like two turrets one over
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here and the other one on the other side
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so after using those two bolts on each
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take one bolt on each side you can
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actually take off this compartment there
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is two tabs which is pushing them and it
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should just pop right off so the next
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step as you can see a flute unit our and
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we need to unplug this connector here
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and you just have to be very careful
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while doing this because if you break it
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most likely the whole unit would need to
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be replaced so we just taken our pliers
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right here lift it up gently and then we
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disconnected our touchscreen right here
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after we unpacked our touch screen we
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can start unscrewing our actual touch
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screen from the unit so there is three
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bolts on
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right here right here and on the bottom
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there is - in the middle top and then
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another tree on a side here here and
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here and one right here on the bottom so
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I'm just gonna take them all
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okay so since they removed all the bolts
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which are holding the screen in place we
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can gently pull it out
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here is
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our new sprayer
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right here
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just make sure you pull out this
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protective film from the inside of the
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screen before installing it you want
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gently to put this connector in same all
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it was going through originally
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so before it's gonna start bolted
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everything down I'm just gonna connect
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the radio real quick and make sure it
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works
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okay so it's a good time it works so
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right now we're gonna food everything
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back
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so I finally assembled everything back
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together and the final thing is it on
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this so there we go bring you touch
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screen
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[Music]
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so Erica works as you guys can see I'm
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very happy about it because it was my
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first time doing it so I hope you
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enjoyed this video if you did please hit
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that like button for me yet subscribe to
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the channel and I'll see you next time
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stay tuned
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[Music]
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