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[bright music]
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[crowd applauding and cheering]
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[George W. Bush]
We got issue in America.
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Too many good docs are
getting out of business.
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[crowd applauding and cheering]
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Too many ob-gyns aren't
able to practice their love
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with women all
across this country.
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[crowd applauding and cheering]
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[dramatic music]
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[Adam] I don't have a job.
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I don't wanna have
any more debt out
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00:00:50,398 --> 00:00:52,443
to anybody else I
already have out there.
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I'm flushing the wound.
14
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[dramatic music]
15
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[Michael Moore]
This is Adam.
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[dramatic music]
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He had an accident.
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[dramatic music]
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He's one of nearly
50 million Americans
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with no health insurance.
21
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[dramatic music]
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But this film isn't about Adam.
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[bright music]
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[Rick]
So, this is the table saw.
25
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It was spinning that way.
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[Michael Moore] This is Rick.
27
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[bright music]
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I was gripping a piece of wood,
29
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I grabbed it here
and it hit a knot.
30
00:02:01,904 --> 00:02:04,776
He sawed off the tops
of two of his fingers.
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And it was that quick.
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[bright music]
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His first thought?
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I don't have insurance, how
much this is gonna cost.
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Am gonna have to
pay cash for this,
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$ 2,000, $3,000 or more.
37
00:02:17,049 --> 00:02:19,574
Does that mean we're
not gonna get a car?
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[dramatic music]
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[Michael Moore] Rick also
doesn't have health coverage.
40
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So, the hospital
gave him a choice.
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Reattach the middle
finger for $60,000
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or do the ring
finger for 12,000.
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[Shatoya] It's an awful
feeling to just try
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to put a value on your body.
45
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[dramatic music]
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[Michael Moore] Being a hopeles
romantic,
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Rick chose the ring finger
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for the bargain
price of 12 grand.
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The top of his middle
finger now enjoys
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its new home in an
Oregon landfill.
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[dramatic music]
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00:03:04,140 --> 00:03:06,534
I can do that thing
where the old man used
53
00:03:06,577 --> 00:03:08,666
to pull the finger off.
54
00:03:08,710 --> 00:03:11,582
[Rick laughs]
55
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[dramatic music]
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[Michael Moore] This movie isnt
about Rick either.
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Yes, there are nearly
50 million Americans
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with no health insurance.
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00:03:22,114 --> 00:03:24,726
They pray every day
they don't get sick.
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00:03:24,769 --> 00:03:27,772
Because 18,000 of them
will die this year
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simply because
they're uninsured.
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[dramatic music]
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But this movie isn't about the.
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It's about the
250 million of you
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who have health insurance.
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Those of you who are
living the American Dream.
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[dramatic music]
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It's moving day for
Larry and Donna Smith.
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00:04:03,634 --> 00:04:06,811
They've packed everything
they own in these two cars.
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And are driving to
Denver, Colorado
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to their new home.
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- Hi.
- Hello.
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[indistinct chatter]
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[Michael Moore] In their
daughter's storage room.
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This is home, sweet home.
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Look at all that stuff.
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We'll get everything organized.
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Yeah, we will, we will.
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What do we do with the computer?
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- It stays.
- It stays there.
81
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So, this is where
Heather talked about
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we might have to put bunk beds.
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I see what she's talking about.
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[Michael Moore] It wasn't
supposed to end up like this
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for Larry and Donna.
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They both had good jobs.
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She was a newspaper editor
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and he was a union machinist.
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They raised six
kids who all went
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to fine schools like the
University of Chicago.
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00:05:05,174 --> 00:05:06,654
But Larry had a heart attack
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and then another one
and then another one.
93
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And then Donna got cancer.
94
00:05:18,143 --> 00:05:20,755
And even though they
had health insurance,
95
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the copays and
deductibles soon added up
96
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to the point where they
could no longer afford
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to keep their home.
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[Donna] If somebody told
me ten years ago
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this was gonna happen to
us because of healthcare,
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I would have said,
"It's not possible."
101
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Not in the United States.
102
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We wouldn't let that
happen to people."
103
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- Are we gonna quit?
- No.
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It's just hard.
105
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[Donna sobs]
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[Michael Moore] They were
bankrupt.
107
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So, they moved in
with their daughter.
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We'll get it all figured out.
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[Heather] We emptied the dresser
so you have a spot.
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Nice, very nice.
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[Michael Moore] Even their son
Danny popped in
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00:06:08,890 --> 00:06:12,110
from across town to
welcome them to Denver.
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[Danny] What do we do about
people like you, guys?
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[Donna] I don't know, that's
a good question.
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You're supposed to
pay a deductible
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for $9,000, which I understand.
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That's part of healthcare.
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What about people
like Kathy and I
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that have to come up there
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and move you every five years,
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every two years, every year
122
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because you don't
have enough money
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to stay where you're are?
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[Larry] That's what Russell
keep says too.
125
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I'm sorry, it's
not what we wanted
126
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to have happen in life.
127
00:06:34,916 --> 00:06:37,962
And we're doing what we
can to make the change.
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You don't know what
that feels like inside
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00:06:40,487 --> 00:06:43,707
at 50-some years old
to have to reach out
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00:06:43,751 --> 00:06:47,015
to my 20-something-
year-old for help.
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It's gonna be hard
for four, five, six,
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seven months, it's
gonna be hard.
133
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I have an overwhelming
feeling of you bring problems
134
00:06:55,415 --> 00:06:57,417
with you no matter where you go.
135
00:07:00,332 --> 00:07:02,857
But I don't know what
to do about that.
136
00:07:02,900 --> 00:07:05,425
[kids crying]
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[Michael Moore] By sheer
coincidence,
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their daughter's husband, Paul
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00:07:10,517 --> 00:07:13,998
was leaving on a job the
very same day they arrived.
140
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Paul was a contractor.
141
00:07:18,263 --> 00:07:20,396
But there weren't
many jobs lately.
142
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So, he found work out of town.
143
00:07:23,573 --> 00:07:27,185
I'm sure you'll keep a
telephone conversation.
144
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Email you.
145
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[car engine revving]
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[Donna] You're gonna be
just fine, lovies.
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Weird situation, isn't it?
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[Man] Can you tell me
where Daddy's going.
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Iraq.
150
00:07:50,992 --> 00:07:52,776
Why is daddy going to Iraq?
151
00:07:53,821 --> 00:07:54,909
To do some plumbing.
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[toilet flash]
153
00:08:01,481 --> 00:08:02,307
[Frank] Oh, boy.
154
00:08:04,745 --> 00:08:06,050
This I do early in the morning.
155
00:08:06,094 --> 00:08:08,705
The first thing I
do is I clean here.
156
00:08:11,447 --> 00:08:14,189
[Michael Moore] At age 79,
Frank Cardile
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00:08:14,232 --> 00:08:16,583
should be kicking back
on a beach somewhere.
158
00:08:16,626 --> 00:08:18,976
But even though he's
insured by Medicare,
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it doesn't cover all
the cost of the drugs
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that he and his wife need.
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Being that I'm an employee here,
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my medicine is for free.
163
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So, that's why I gotta
keep working until I die.
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There is nothing
wrong with that.
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I always gotta keep my ears open
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because there's
always spillages.
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Sometimes you get a gallon
of milk, tomato sauce,
168
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oh, you're in trouble.
169
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It'll take a half-hour
to clean that up.
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And I look up on every aisle
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so as everything is clean.
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If I see something I pick it up,
173
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whether it's paper or garbage.
174
00:09:04,195 --> 00:09:06,241
One day I had the
keys in my hand
175
00:09:06,284 --> 00:09:07,634
and they went in there.
176
00:09:08,809 --> 00:09:11,159
And I had to climb in
there to get the keys out.
177
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It's a sad situation.
178
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If there are golden
years, I can't find them,
179
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I'll tell you that.
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She had a painkiller
for her hip.
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The girl said,
"Frank, this is $213.
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What, for a painkiller?"
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[Fran] I didn't take it.
184
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I backed off, I said,
"I gotta come back."
185
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What's in them?
186
00:09:39,187 --> 00:09:41,624
What's in these new drugs
that they distribute?
187
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I don't believe you need half
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of the things they tell you.
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I have never taken
medication now,
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as I'm getting older.
191
00:09:48,762 --> 00:09:51,112
I don't even like
to take an aspirin.
192
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I do like a little brandy.
193
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[both laughing]
194
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[Laura] I don't really know
how this happened,
195
00:10:00,556 --> 00:10:04,212
but the trunk kind of came
forward into the back seat.
196
00:10:04,255 --> 00:10:06,518
[Michael Moore] Laura Burnham
was 45 mile an hour
197
00:10:06,562 --> 00:10:09,130
head-on collision that
knocked her out cold.
198
00:10:09,173 --> 00:10:11,001
Paramedics got
her out of the car
199
00:10:11,045 --> 00:10:13,961
and into an ambulance for
a trip to the hospital.
200
00:10:14,004 --> 00:10:17,442
I get a bill from my
insurance company telling me
201
00:10:17,486 --> 00:10:20,750
that the ambulance ride
was not gonna be paid for,
202
00:10:20,794 --> 00:10:23,361
because it wasn't pre-approved.
203
00:10:23,405 --> 00:10:24,928
I don't know exactly
when I was supposed
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00:10:24,972 --> 00:10:26,190
to pre-approve it.
205
00:10:27,278 --> 00:10:29,193
After I gain
consciousness in the car
206
00:10:29,237 --> 00:10:30,934
before I got in the ambulance?
207
00:10:30,978 --> 00:10:34,851
Or I should have grabbed
my cellphone off the street
208
00:10:34,895 --> 00:10:36,897
and called while I
was in the ambulance?
209
00:10:37,941 --> 00:10:39,116
It's just crazy.
210
00:10:40,291 --> 00:10:42,859
[bright music]
211
00:10:44,034 --> 00:10:46,471
[Jason's Mom] I applied for
HealthNet insurance for Jason.
212
00:10:46,515 --> 00:10:50,954
They rejected him because
of his height and weight.
213
00:10:50,998 --> 00:10:54,654
Jason is six feet
tall and 130 pounds.
214
00:10:54,697 --> 00:10:58,005
♪ That's how it's
like to be rejected ♪
215
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[Amanda] I applied for
healthcare through BlueCross
BlueShield
216
00:11:01,051 --> 00:11:05,229
and they told me that my
body mass index was too high.
217
00:11:05,273 --> 00:11:08,319
I'm 5' 1 ", I weigh 175 pounds.
218
00:11:08,363 --> 00:11:12,019
♪ That's how it's
like to be rejected ♪
219
00:11:12,062 --> 00:11:14,108
[Michael Moore] I always thougt
the health insurance companies
220
00:11:14,151 --> 00:11:15,457
were there to help us.
221
00:11:17,067 --> 00:11:19,417
So, I posted a note
on the internet
222
00:11:19,461 --> 00:11:22,159
asking people if they had
had any similar stories
223
00:11:22,203 --> 00:11:24,858
about problems with
their insurance company.
224
00:11:24,901 --> 00:11:26,903
[bright music]
225
00:11:26,947 --> 00:11:31,734
Within 24 hours, I had
over 3,700 responses.
226
00:11:31,778 --> 00:11:33,301
And by the end of the week,
227
00:11:33,344 --> 00:11:36,130
over 25,000 people had sent me
228
00:11:36,173 --> 00:11:38,654
their healthcare horror storie.
229
00:11:38,698 --> 00:11:40,264
[dramatic music]
230
00:11:40,308 --> 00:11:43,224
Some of them decided not to
wait for me to get back to the.
231
00:11:44,268 --> 00:11:47,837
Like Doug Noe who took
matters into his own hands
232
00:11:47,881 --> 00:11:49,317
without my permission.
233
00:11:51,275 --> 00:11:53,364
His daughter, Annette
was nine months old
234
00:11:53,408 --> 00:11:56,019
when they discovered
she was going deaf.
235
00:11:56,063 --> 00:11:58,456
His health insurance
company, CIGNA,
236
00:11:58,500 --> 00:12:01,851
said they'd pay for an implant
in only one of her ears.
237
00:12:01,895 --> 00:12:03,940
According to the
letter they sent,
238
00:12:03,984 --> 00:12:08,031
it's experimental for
her to hear in two ears.
239
00:12:08,075 --> 00:12:11,687
[Doug] If a cochlear implant
is good for one ear,
240
00:12:11,731 --> 00:12:13,297
it doesn't even make any sense
241
00:12:13,341 --> 00:12:15,473
that it wouldn't be
good for the second ear,
242
00:12:15,517 --> 00:12:17,780
especially when a
child is just starting
243
00:12:17,824 --> 00:12:19,216
to learn how to talk,
244
00:12:19,260 --> 00:12:21,871
she has to learn from
both sides of her head.
245
00:12:24,874 --> 00:12:26,006
[Michael Moore]
That's when he sat down
246
00:12:26,049 --> 00:12:27,747
to write CIGNA a letter.
247
00:12:27,790 --> 00:12:28,922
This is to CIGNA.
248
00:12:28,965 --> 00:12:31,446
"Noted filmmaker Michael Moore
249
00:12:31,489 --> 00:12:33,491
is now in the process
of gathering information
250
00:12:33,535 --> 00:12:34,928
for his next film.
251
00:12:34,971 --> 00:12:36,712
I've sent along information
concerning CIGNA's
252
00:12:36,756 --> 00:12:38,975
lack of caring for
its policy holders.
253
00:12:39,019 --> 00:12:41,761
Has your CEO ever been
in a film before?"
254
00:12:41,804 --> 00:12:43,893
[dramatic music]
255
00:12:43,937 --> 00:12:45,721
[Michael Moore] Before he
knew it.
256
00:12:45,765 --> 00:12:47,375
he received a call
on his voice mail
257
00:12:47,418 --> 00:12:49,769
from CIGNA headquarters.
258
00:12:49,812 --> 00:12:51,771
[Phone message]
Tuesday, 8:54 am.
259
00:13:12,095 --> 00:13:14,402
Obviously, all this
worked because Annette
260
00:13:14,445 --> 00:13:17,622
is going to get her
second implant in July.
261
00:13:17,666 --> 00:13:20,016
[Female Voice #1] "Dear Mike, I
work in the industry.
262
00:13:20,060 --> 00:13:21,757
[Female Voice #2]
"I work for an HMO."
263
00:13:21,801 --> 00:13:23,846
[Michael Moore] I started to gt
hundreds of letters
264
00:13:23,890 --> 00:13:25,805
of a different sort from people
265
00:13:25,848 --> 00:13:28,808
who work inside the
healthcare industry.
266
00:13:28,851 --> 00:13:29,983
They'd seen everything
267
00:13:31,071 --> 00:13:32,899
and they were fed up with it.
268
00:13:32,942 --> 00:13:36,685
[Male Voice] "Health insurance
companies suck, flat suck. "
269
00:13:36,728 --> 00:13:38,600
[Michael Moore] Like Becky
Malke,
270
00:13:38,643 --> 00:13:40,994
who was in charge of
keeping sick people away
271
00:13:41,037 --> 00:13:43,866
from one of America's
top insurance companies.
272
00:13:43,910 --> 00:13:45,912
[Becky] I work in a call cente,
so people call in
273
00:13:45,955 --> 00:13:48,436
and they're asking
for insurance quotes.
274
00:13:48,479 --> 00:13:50,873
There are certain
preexisting conditions,
275
00:13:50,917 --> 00:13:53,876
basically industry-wide
that will not be covered.
276
00:13:53,920 --> 00:13:56,400
Diabetes, heart disease,
277
00:13:56,444 --> 00:13:58,011
certain forms of cancer.
278
00:13:58,054 --> 00:13:59,751
That if you have
these conditions,
279
00:13:59,795 --> 00:14:03,146
you're most likely not going
to get your health insurance.
280
00:14:03,190 --> 00:14:04,713
[Michael Moore] How long is
this list of conditions
281
00:14:04,756 --> 00:14:06,628
that will make you ineligible?
282
00:14:06,671 --> 00:14:10,588
It would be a really
long list, a long list.
283
00:14:10,632 --> 00:14:12,939
It could wrap around this house.
284
00:14:13,896 --> 00:14:16,464
[bright music]
285
00:14:39,182 --> 00:14:41,315
Sometimes you know ahead of
time they're gonna be declined
286
00:14:41,358 --> 00:14:42,925
at the end of the application
287
00:14:42,969 --> 00:14:43,970
and they're like...
288
00:14:45,058 --> 00:14:48,104
God, like one time
I had a couple
289
00:14:48,148 --> 00:14:50,454
and they were so happy to get...
290
00:14:50,498 --> 00:14:51,586
I'm gonna cry.
291
00:14:51,629 --> 00:14:52,935
They were so happy
that they were...
292
00:14:52,979 --> 00:14:54,763
I took them through
this application
293
00:14:55,633 --> 00:14:58,332
and the husband
was late for work.
294
00:14:59,507 --> 00:15:00,638
And the wife said to him,
295
00:15:00,682 --> 00:15:01,770
"Don't worry, baby,
it's gonna be okay
296
00:15:01,813 --> 00:15:04,468
because we have
health insurance now."
297
00:15:05,426 --> 00:15:06,644
And when I looked at
the end of application,
298
00:15:06,688 --> 00:15:08,081
I could tell they were
both gonna get declined
299
00:15:08,124 --> 00:15:09,647
because of their
health conditions.
300
00:15:09,691 --> 00:15:11,780
And they were so happy.
301
00:15:11,823 --> 00:15:13,173
And I thought, "God,
they're gonna get
302
00:15:13,216 --> 00:15:15,697
that phone call in a couple
of weeks telling them
303
00:15:16,611 --> 00:15:19,135
that they're not
eligible for insurance."
304
00:15:19,179 --> 00:15:21,833
And I just felt so bad
'cause I just really thought
305
00:15:21,877 --> 00:15:24,314
and I knew and I couldn't
say anything to them.
306
00:15:25,707 --> 00:15:26,838
I just felt like crap.
307
00:15:27,796 --> 00:15:30,146
And that's why I'm such a
bitch on the phone to people,
308
00:15:30,190 --> 00:15:32,061
'cause I don't wanna
get to know them,
309
00:15:32,975 --> 00:15:34,368
I don't wanna know
about their lives,
310
00:15:34,411 --> 00:15:36,936
I just wanna get in and
out and get done with it
311
00:15:36,979 --> 00:15:40,983
'cause I can't take
the stress of it.
312
00:15:41,027 --> 00:15:42,245
[Michael Moore] In spite of
Becky being
313
00:15:42,289 --> 00:15:43,943
a bit of a pain on the phone.
314
00:15:44,944 --> 00:15:47,511
A quarter billion
Americans are still able
315
00:15:47,555 --> 00:15:49,296
to get health insurance.
316
00:15:49,339 --> 00:15:52,299
[Advertisement] Every American
deserves affordable healthcare.
317
00:15:52,342 --> 00:15:53,778
[indistinct]
318
00:15:53,822 --> 00:15:56,825
Let's meet some of these
happy insured customers.
319
00:15:56,868 --> 00:16:00,829
Maria has BlueShield and
Diane, Horizon BlueCross.
320
00:16:01,873 --> 00:16:06,269
BCS insures Laurel and
Caroline has CIGNA.
321
00:16:07,314 --> 00:16:10,317
And it's a good thing that
they're all fully covered.
322
00:16:10,360 --> 00:16:13,885
[Laurel] I ended up being
diagnosed with retroperitoneal
cancer.
323
00:16:13,929 --> 00:16:14,712
[Maria] Brain tumor.
324
00:16:14,756 --> 00:16:16,062
[Caroline] Breast cancer.
325
00:16:16,105 --> 00:16:17,933
[Diane] Brain tumor on the
right temporal lobe.
326
00:16:17,977 --> 00:16:19,543
[Michael Moore] Because they
were insured,
327
00:16:19,587 --> 00:16:22,416
they got the red
-carpet treatment at
the doctor's office.
328
00:16:22,459 --> 00:16:26,550
[Maria] She requested for me
to see a neurologist.
329
00:16:26,594 --> 00:16:28,596
[Diane] The way they were going
treat it was to remove it.
330
00:16:28,639 --> 00:16:30,728
[Laurel] Surgery was scheduled
for December 9.
331
00:16:30,772 --> 00:16:33,122
[Caroline] There is a test
that you can take
332
00:16:33,166 --> 00:16:35,211
that will show whether or not
333
00:16:35,255 --> 00:16:38,519
you actually would
benefit from chemo.
334
00:16:38,562 --> 00:16:40,173
[Michael Moore] They got their
treatment,
335
00:16:40,216 --> 00:16:42,697
but not before battling with
their insurance companies.
336
00:16:42,740 --> 00:16:43,741
They were investigated
whether or not
337
00:16:43,785 --> 00:16:45,743
this was a
preexisting condition.
338
00:16:45,787 --> 00:16:47,702
It's not medically necessary.
339
00:16:47,745 --> 00:16:49,747
They claim that
it's experimental.
340
00:16:49,791 --> 00:16:52,141
We don't consider
that life-threatening.
341
00:16:52,185 --> 00:16:55,579
[Michael Moore] Diane died from
her non life-threatening tumor.
342
00:16:55,623 --> 00:16:58,887
Laurel's cancer is now
spread throughout her body.
343
00:16:58,930 --> 00:17:03,370
Her experimental test proved
that Caroline needed chemo.
344
00:17:03,413 --> 00:17:05,067
While vacationing in Japan,
345
00:17:05,111 --> 00:17:08,331
Maria became ill and got
the MRI that BlueShield
346
00:17:08,375 --> 00:17:11,117
of California had
refused to approve.
347
00:17:12,118 --> 00:17:15,251
The doctors in Japan told her
that she had a brain tumor.
348
00:17:16,165 --> 00:17:19,473
BlueShield had said repeatedly
she didn't have a tumor.
349
00:17:19,516 --> 00:17:21,214
That's when she said,
350
00:17:21,257 --> 00:17:24,304
"Well, I'm pretty
sure I have a lawyer."
351
00:17:25,957 --> 00:17:29,004
[Lawyer] March 13, 2003.
352
00:17:29,048 --> 00:17:30,136
I'm gonna direct your attention
353
00:17:30,179 --> 00:17:32,312
to exhibit one.
354
00:17:32,355 --> 00:17:34,966
Please describe
for me what it is.
355
00:17:35,010 --> 00:17:39,667
[Hollinger] It is a denial
for referral
356
00:17:39,710 --> 00:17:41,625
to an ophthalmologist.
357
00:17:41,669 --> 00:17:43,845
Is it your signature
on document?
358
00:17:43,888 --> 00:17:45,412
Yes.
359
00:17:45,455 --> 00:17:48,067
[Lawyer] I'd like to direct yor
attention to exhibit two.
360
00:17:48,110 --> 00:17:52,462
This is a denial of a
request for referral
361
00:17:52,506 --> 00:17:55,117
for a magnetic
resonance imaging test
362
00:17:55,161 --> 00:17:56,510
of the brain.
363
00:17:56,553 --> 00:17:57,467
[Lawyer] It has your signature?
364
00:17:57,511 --> 00:17:59,121
Yes.
365
00:17:59,165 --> 00:18:01,123
[Lawyer] Dr., directing your
attention to exhibit three.
366
00:18:01,167 --> 00:18:02,646
Please read this document.
367
00:18:02,690 --> 00:18:07,695
This is a denial of a
referral to a neurosurgeon.
368
00:18:08,913 --> 00:18:11,699
[Lawyer] Can you explain
for me how you came
369
00:18:11,742 --> 00:18:15,006
to sign the denial letter?
370
00:18:15,050 --> 00:18:16,138
[Hollinger] This is a standard
signature
371
00:18:16,182 --> 00:18:18,445
that's put on all
denial letters.
372
00:18:18,488 --> 00:18:20,186
[Lawyer] Is it your signature
or a stamp?
373
00:18:20,229 --> 00:18:21,535
That is a stamp.
374
00:18:21,578 --> 00:18:25,016
[Lawyer] Did you ever see a
denial letter
375
00:18:25,060 --> 00:18:28,281
before your signature
was stamped on it?
376
00:18:28,324 --> 00:18:33,112
No, but the denial letters
are fundamentally the same.
377
00:18:33,155 --> 00:18:35,505
The denial letters
that are sent out...
378
00:18:35,549 --> 00:18:36,332
[Lawyer] The answer is no.
379
00:18:36,376 --> 00:18:37,203
No.
380
00:18:39,553 --> 00:18:41,424
[Linda] The very definition of
a good medical director
381
00:18:41,468 --> 00:18:44,297
was somebody who can
save the company money.
382
00:18:44,340 --> 00:18:47,865
[Michael Moore] Dr. Linda Peeno
was a medical reviewer for
Humana.
383
00:18:48,779 --> 00:18:50,694
She left her job
because she didn't like
384
00:18:50,738 --> 00:18:53,001
their way of doing business.
385
00:18:53,044 --> 00:18:54,655
[Linda] I was told when I
started
386
00:18:54,698 --> 00:18:56,874
that I had to keep
a 10% denial.
387
00:18:56,918 --> 00:18:59,747
Then they were giving us
reports on a weekly basis
388
00:18:59,790 --> 00:19:01,705
that would have all
the cases we reviewed,
389
00:19:01,749 --> 00:19:04,055
the percent approved
and the percent denied
390
00:19:04,099 --> 00:19:07,015
and our actual
percentage denial rate.
391
00:19:07,058 --> 00:19:08,495
And then there would
be another report
392
00:19:08,538 --> 00:19:11,846
that compared me to all the
other medical reviewers.
393
00:19:11,889 --> 00:19:13,674
The doctor with the
highest percent of denials
394
00:19:13,717 --> 00:19:15,066
was actually gonna get a bonus.
395
00:19:15,110 --> 00:19:16,677
[Michael Moore] Really?
396
00:19:16,720 --> 00:19:19,332
So you, as a doctor,
working for the HMO,
397
00:19:19,375 --> 00:19:21,421
if you denied more
people healthcare,
398
00:19:21,464 --> 00:19:22,944
you got a bonus?
399
00:19:22,987 --> 00:19:24,467
[Linda] That was the way they
had set the system up.
400
00:19:24,511 --> 00:19:28,558
Any payment for a claim is
referred to as a medical loss.
401
00:19:28,602 --> 00:19:31,344
That's the terminology
the industry uses.
402
00:19:31,387 --> 00:19:33,259
When you don't spend
money on somebody,
403
00:19:33,302 --> 00:19:37,350
you deny their care
or you make a decision
404
00:19:37,393 --> 00:19:39,178
that brings money in and
you don't have to spend it,
405
00:19:39,221 --> 00:19:41,092
it's a savings to the company.
406
00:19:41,136 --> 00:19:44,095
[bright music]
407
00:19:44,139 --> 00:19:45,749
[Michael Moore] This is Tarsha
Harris.
408
00:19:46,924 --> 00:19:49,013
BlueCross didn't deny
her her treatment.
409
00:19:49,057 --> 00:19:50,885
And actually approved
her operation.
410
00:19:53,366 --> 00:19:56,891
But then they discovered
that in the distant past,
411
00:19:56,934 --> 00:20:00,242
she had had a yeast infection.
412
00:20:00,286 --> 00:20:02,375
[dramatic music]
413
00:20:02,418 --> 00:20:03,593
Apparently, it's common.
414
00:20:03,637 --> 00:20:06,335
Men, women can get
a yeast infection.
415
00:20:06,379 --> 00:20:09,164
So, I was prescribed the
yeast infection cream,
416
00:20:09,208 --> 00:20:12,776
general cream and it went away.
417
00:20:13,864 --> 00:20:15,866
[Heather] She later applied
for health insurance
418
00:20:15,910 --> 00:20:17,216
and that's what you're supposed
419
00:20:17,259 --> 00:20:20,088
to be disclosing
serious ailments.
420
00:20:20,131 --> 00:20:22,308
The yeast infection
was independent
421
00:20:22,351 --> 00:20:23,657
and it's not a serious ailment.
422
00:20:23,700 --> 00:20:25,615
There was nothing else
she could have done.
423
00:20:25,659 --> 00:20:26,877
It wasn't until
they were gonna have
424
00:20:26,921 --> 00:20:29,271
to spend money that they looked.
425
00:20:29,315 --> 00:20:31,142
If they'd taken five
minutes before hand
426
00:20:31,186 --> 00:20:32,840
and wanted to clear up
the yeast infection,
427
00:20:32,883 --> 00:20:34,494
they could've looked
at her medical records,
428
00:20:34,537 --> 00:20:36,104
they could have
talked to her doctor.
429
00:20:36,147 --> 00:20:39,412
[Michael Moore] Because of the
undisclosed yeast infection,
430
00:20:39,455 --> 00:20:41,936
BlueCross dropped Tarsha Harri.
431
00:20:41,979 --> 00:20:44,068
She thinks she's
put this behind her.
432
00:20:44,112 --> 00:20:46,593
And then BlueCross
changes their mind,
433
00:20:46,636 --> 00:20:48,943
tells the doctors, "We're
taking the money back,
434
00:20:48,986 --> 00:20:50,858
go get the money from Tarsha."
435
00:20:52,251 --> 00:20:54,078
The fact of the matter is
436
00:20:54,122 --> 00:20:56,646
it was a yeast infection,
that's all it was.
437
00:20:57,604 --> 00:20:59,127
I'm still a little bitter
438
00:20:59,170 --> 00:21:01,347
because I don't trust
insurance companies now.
439
00:21:01,390 --> 00:21:04,306
To me, it seems they're
always gonna be looking
440
00:21:04,350 --> 00:21:05,220
for a way out.
441
00:21:06,221 --> 00:21:08,049
What happened to helping
the person that's sick?
442
00:21:08,092 --> 00:21:10,138
Don't make their problems worse.
443
00:21:11,226 --> 00:21:12,314
[dramatic music]
444
00:21:12,358 --> 00:21:13,794
[Michael Moore] This is
Lee Einer.
445
00:21:14,882 --> 00:21:16,449
If they weren't
able to weed you out
446
00:21:16,492 --> 00:21:18,712
in the application process
447
00:21:18,755 --> 00:21:21,323
or deny you the care your
doctor said you needed
448
00:21:22,237 --> 00:21:25,109
and somehow ended up
paying for the operation,
449
00:21:26,589 --> 00:21:29,723
they send in Lee, their hitman.
450
00:21:29,766 --> 00:21:32,726
His job is to get the
company's money back
451
00:21:32,769 --> 00:21:34,641
any way he can.
452
00:21:34,684 --> 00:21:37,339
All he has to do
is find one slip-up
453
00:21:37,383 --> 00:21:39,036
on your application
454
00:21:39,080 --> 00:21:42,997
or a preexisting condition
you didn't know you had.
455
00:21:43,040 --> 00:21:46,130
[Lee] We're gonna go after this
like it's a murder case.
456
00:21:46,174 --> 00:21:47,175
[dramatic music]
457
00:21:47,218 --> 00:21:49,351
And I mean my whole
unit dedicated
458
00:21:49,395 --> 00:21:51,745
to going through
your health history
459
00:21:51,788 --> 00:21:54,922
for the last five years
looking for anything
460
00:21:54,965 --> 00:21:58,099
that would indicate that
you concealed something,
461
00:21:58,142 --> 00:22:00,014
you misrepresented something,
462
00:22:00,057 --> 00:22:01,972
so that they can
cancel the policy
463
00:22:02,886 --> 00:22:06,237
or jack the rates so high
that you can't pay them.
464
00:22:07,891 --> 00:22:09,066
And if we couldn't find anything
465
00:22:09,110 --> 00:22:11,591
you didn't disclose
on the application,
466
00:22:11,634 --> 00:22:15,551
you can still get hit
with a preexisting denial,
467
00:22:15,595 --> 00:22:16,987
because you don't even have
468
00:22:17,031 --> 00:22:19,381
to have sought medical
treatment for it.
469
00:22:19,425 --> 00:22:20,991
In some states,
it's legal to have
470
00:22:21,035 --> 00:22:24,386
what's called a prudent
person preexisting condition.
471
00:22:24,430 --> 00:22:26,432
And that's a mouthful, I know,
472
00:22:26,475 --> 00:22:28,912
but what that says is if prior
473
00:22:28,956 --> 00:22:30,740
to your insurance kicking in,
474
00:22:30,784 --> 00:22:34,222
you had any symptom
which would incline
475
00:22:34,265 --> 00:22:38,792
a normally prudent person
to have sought medical care,
476
00:22:39,706 --> 00:22:42,622
then the condition
of which that symptom
477
00:22:42,665 --> 00:22:45,625
was a symptom is excluded.
478
00:22:49,498 --> 00:22:52,371
I know, it's
labyrinthine, isn't it?
479
00:22:54,024 --> 00:22:55,983
But that's how it works.
480
00:22:56,026 --> 00:22:58,115
They're supposed to be
fair and even-handed,
481
00:22:58,159 --> 00:22:59,552
but with an insurance company,
482
00:22:59,595 --> 00:23:01,815
it's their frigging money!
483
00:23:01,858 --> 00:23:04,426
So, it's not unintentional,
484
00:23:04,470 --> 00:23:07,777
it's not a mistake,
it's not an oversight,
485
00:23:07,821 --> 00:23:10,258
you're not slipping
through the cracks.
486
00:23:10,301 --> 00:23:13,653
Somebody made that crack
and swept you towards it.
487
00:23:15,045 --> 00:23:17,918
And the intent is
to maximize profits.
488
00:23:19,876 --> 00:23:23,097
Looking back, I don't know
that I killed anybody.
489
00:23:23,140 --> 00:23:25,621
Did I do harm in people's lives?
490
00:23:25,665 --> 00:23:28,276
Yeah, hell, yeah.
491
00:23:31,235 --> 00:23:32,976
I haven't worked for
insurance companies
492
00:23:33,020 --> 00:23:34,108
for a long time
493
00:23:34,151 --> 00:23:36,676
and I don't think
that really serves
494
00:23:36,719 --> 00:23:41,724
to atone for my
participation in that mess.
495
00:23:44,161 --> 00:23:46,555
I am glad I'm out of it, though.
496
00:23:49,776 --> 00:23:51,386
[Michael Moore] Julie Pierce
was struggling
497
00:23:51,430 --> 00:23:53,954
to get care for
her husband Tracy
498
00:23:53,997 --> 00:23:56,217
who was suffering
from kidney cancer.
499
00:23:57,436 --> 00:23:59,438
Julie works in the
intensive care unit
500
00:23:59,481 --> 00:24:03,659
at St. Joseph's Medical Center
in Kansas City, Missouri,
501
00:24:03,703 --> 00:24:06,575
which provided her family
with health insurance.
502
00:24:06,619 --> 00:24:08,621
[Julie] Every month, there
was a new drug
503
00:24:08,664 --> 00:24:10,492
that the doctor wanted to try.
504
00:24:10,536 --> 00:24:12,233
My insurance denied it.
505
00:24:12,276 --> 00:24:15,715
One letter might say,
"Not a medical necessity,"
506
00:24:15,758 --> 00:24:17,194
one letter might say,
507
00:24:17,238 --> 00:24:20,546
"It's not for this
particular type of cancer,"
508
00:24:20,589 --> 00:24:22,461
and they denied it.
509
00:24:23,505 --> 00:24:25,376
Then we came up with
the bone marrow.
510
00:24:25,420 --> 00:24:27,770
It has showed to stop it,
511
00:24:27,814 --> 00:24:30,077
sometimes to completely
get rid of it.
512
00:24:31,426 --> 00:24:33,384
[Michael Moore] Tracy's doctors
said that this treatment
513
00:24:33,428 --> 00:24:36,866
had been successfully tried
on many other patients.
514
00:24:38,215 --> 00:24:40,000
If one of Tracy's
brothers turned out
515
00:24:40,043 --> 00:24:42,002
to be a suitable donor,
516
00:24:42,045 --> 00:24:44,613
there were promising
bone marrow treatments
517
00:24:44,657 --> 00:24:46,746
for beating Tracy's cancer.
518
00:24:48,530 --> 00:24:51,185
[Julie] Two weeks later, the
bone marrow nurse at KU called
519
00:24:51,228 --> 00:24:53,622
me and she goes: "We've
got the results back.
520
00:24:53,666 --> 00:24:56,495
His youngest brother is
a perfect donor match."
521
00:24:57,626 --> 00:24:58,627
We were ecstatic.
522
00:25:01,500 --> 00:25:04,372
I think that's the happiest
I had seen him in a while.
523
00:25:08,985 --> 00:25:13,424
So, we submitted it
and they denied it.
524
00:25:13,468 --> 00:25:14,730
Said it was experimental.
525
00:25:16,863 --> 00:25:19,605
So, I found out that there
is a board of trustees
526
00:25:19,648 --> 00:25:22,869
over our medical plan that
actually work at my hospital.
527
00:25:22,912 --> 00:25:25,219
And they are the
final decision-makers
528
00:25:25,262 --> 00:25:28,048
on what gets approved and
what doesn't get approved.
529
00:25:28,091 --> 00:25:29,876
[Michael Moore] Julie and her
husband
530
00:25:29,919 --> 00:25:32,879
and their son, Tracy
Junior demanded a meeting
531
00:25:32,922 --> 00:25:35,534
with the health plan's
board of trustees.
532
00:25:35,577 --> 00:25:37,274
The very people
who had the power
533
00:25:37,318 --> 00:25:39,538
to approve their claim.
534
00:25:39,581 --> 00:25:43,933
They told Julie that they were
sympathetic to her situation.
535
00:25:43,977 --> 00:25:46,240
[Julie] I said, "Your sympathy
does me no good
536
00:25:46,283 --> 00:25:48,416
when I'm burying him next year."
537
00:25:48,459 --> 00:25:52,028
And I told them,
I said if I was...
538
00:25:52,072 --> 00:25:53,377
Bruce van Cleve was our CEO.
539
00:25:53,421 --> 00:25:57,033
I said, "I bet if it was
Bruce van Cleve's wife,
540
00:25:57,077 --> 00:25:58,208
it would get approved."
541
00:25:59,645 --> 00:26:01,908
"No, it's nothing like that,
it's nothing like that."
542
00:26:01,951 --> 00:26:04,563
I said, "Or maybe if
my husband was white."
543
00:26:04,606 --> 00:26:06,521
And I got up and
walked out of the room.
544
00:26:08,262 --> 00:26:11,482
When we got home, I found
him up in the bathroom.
545
00:26:12,875 --> 00:26:14,268
And I knocked on
the door and said,
546
00:26:14,311 --> 00:26:15,486
"What are you doing in there?"
547
00:26:15,530 --> 00:26:17,271
[emotional music]
548
00:26:17,314 --> 00:26:18,664
"Nothing."
549
00:26:18,707 --> 00:26:20,100
And I opened the door
because usually he'll say,
550
00:26:20,143 --> 00:26:22,624
"What do you think
I'm doing in here?"
551
00:26:22,668 --> 00:26:24,931
And he was sitting in
there and he was crying.
552
00:26:27,498 --> 00:26:29,805
And he said, "Why me?
553
00:26:29,849 --> 00:26:31,590
I'm a good person."
554
00:26:31,633 --> 00:26:34,244
And I said, "But we're
not done fighting this.
555
00:26:35,289 --> 00:26:36,595
We're strong, yeah."
556
00:26:36,638 --> 00:26:40,773
And then he said,
"You know," he goes,
557
00:26:40,816 --> 00:26:43,558
"I can see now that
I'm gonna die."
558
00:26:43,602 --> 00:26:47,301
He said that, "I can leave
everything in the world,
559
00:26:47,344 --> 00:26:49,520
but I don't wanna
leave you and Tracy."
560
00:26:49,564 --> 00:26:52,393
[emotional music]
561
00:26:54,090 --> 00:26:56,440
The doctor told me he
would die in three weeks.
562
00:26:57,746 --> 00:27:02,751
And on January 13th,
which was my birthday,
563
00:27:05,536 --> 00:27:07,321
he went to sleep.
564
00:27:07,364 --> 00:27:09,149
[emotional music]
565
00:27:09,192 --> 00:27:11,499
And he died five days
later, here at home.
566
00:27:13,370 --> 00:27:15,677
He was my best friend.
567
00:27:16,722 --> 00:27:17,897
He was my soul mate.
568
00:27:17,940 --> 00:27:20,464
He was my son's father.
569
00:27:20,508 --> 00:27:23,772
[emotional music]
570
00:27:23,816 --> 00:27:25,078
We were to grow old together.
571
00:27:25,121 --> 00:27:26,775
[emotional music]
572
00:27:26,819 --> 00:27:29,996
They took away
everything that matters.
573
00:27:32,999 --> 00:27:35,654
I wanna know why,
why my husband?
574
00:27:37,394 --> 00:27:40,180
Why wasn't he given
the chance to live?
575
00:27:41,790 --> 00:27:43,574
You preach these
vision and values
576
00:27:43,618 --> 00:27:46,403
that we care for the
sick, the dying, the poor,
577
00:27:46,447 --> 00:27:49,624
that we're a healthcare
that leaves no one behind.
578
00:27:50,669 --> 00:27:51,670
You left him behind.
579
00:27:51,713 --> 00:27:53,672
You didn't even
give him a start.
580
00:27:55,674 --> 00:27:57,458
It was as if he was nothing.
581
00:27:59,242 --> 00:28:02,202
And I want them to have
a conscience about it.
582
00:28:02,245 --> 00:28:03,594
And I don't think they do.
583
00:28:03,638 --> 00:28:07,207
I don't think it has fazed
them one bit, at all.
584
00:28:13,474 --> 00:28:14,997
[Michael Moore] There was one
person
585
00:28:15,041 --> 00:28:18,522
in the healthcare industry
who did have a conscience,
586
00:28:18,566 --> 00:28:19,959
Dr. Linda Peeno,
587
00:28:20,916 --> 00:28:23,745
A former medical
reviewer at Humana.
588
00:28:23,789 --> 00:28:25,747
[Linda] My name is Linda Peeno.
589
00:28:25,791 --> 00:28:29,708
I am here today to make
a public confession.
590
00:28:30,883 --> 00:28:34,625
In the spring of
1987, as a physician,
591
00:28:34,669 --> 00:28:37,890
I denied a man a
necessary operation
592
00:28:37,933 --> 00:28:39,543
that would have saved his life
593
00:28:39,587 --> 00:28:40,849
and thus caused his death.
594
00:28:43,243 --> 00:28:46,899
No person and no group has
held me accountable for this,
595
00:28:46,942 --> 00:28:48,727
because, in fact,
what I did was I saved
596
00:28:48,770 --> 00:28:51,991
the company a half a
million dollars for this.
597
00:28:53,732 --> 00:28:55,821
And furthermore,
this particular act
598
00:28:55,864 --> 00:28:59,781
secured my reputation as
a good medical director
599
00:28:59,825 --> 00:29:01,914
and it ensured my
continued advancement
600
00:29:01,957 --> 00:29:03,872
in the healthcare field.
601
00:29:03,916 --> 00:29:06,527
I went from making a few
hundred dollars a week
602
00:29:06,570 --> 00:29:07,963
as a medical reviewer
603
00:29:08,007 --> 00:29:10,183
to an escalating
six-figure income
604
00:29:10,226 --> 00:29:11,837
as a physician executive.
605
00:29:13,229 --> 00:29:16,058
In all my work, I
had one primary duty
606
00:29:16,102 --> 00:29:19,018
and that was to use
my medical expertise
607
00:29:19,061 --> 00:29:21,716
for the financial benefit
of the organization
608
00:29:21,760 --> 00:29:22,717
for which I worked.
609
00:29:24,066 --> 00:29:27,026
And I was told repeatedly
that I was not denying care,
610
00:29:27,069 --> 00:29:28,679
I was simply denying payment.
611
00:29:29,550 --> 00:29:32,901
I know how managed care
maims and kills patients.
612
00:29:32,945 --> 00:29:34,337
So, I'm here to tell you about
613
00:29:34,381 --> 00:29:36,731
the dirty work of managed care.
614
00:29:36,775 --> 00:29:39,342
And I'm haunted by the
thousands of pieces of paper
615
00:29:39,386 --> 00:29:41,910
on which I have written
that deadly word, denied.
616
00:29:42,868 --> 00:29:44,347
Thank you.
617
00:29:44,391 --> 00:29:47,220
[emotional music]
618
00:29:48,351 --> 00:29:50,484
[Michael Moore] How did we get
to the point of doctors
619
00:29:50,527 --> 00:29:54,793
at health insurance companies
actually being responsible
620
00:29:54,836 --> 00:29:56,577
for the deaths of patients?
621
00:29:56,620 --> 00:29:58,971
[emotional music]
622
00:29:59,014 --> 00:30:00,799
Who invented this system?
623
00:30:00,842 --> 00:30:03,062
[emotional music]
624
00:30:03,105 --> 00:30:04,890
How did this all begin?
625
00:30:04,933 --> 00:30:07,936
[emotional music]
626
00:30:07,980 --> 00:30:10,243
Where did the HMO start?
627
00:30:10,286 --> 00:30:13,115
[emotional music]
628
00:30:14,943 --> 00:30:18,555
Thanks to the wonders of
magnetic tape, we know.
629
00:30:18,599 --> 00:30:21,341
[dramatic music]
630
00:31:20,966 --> 00:31:22,315
[Nixon] I am proposing today
631
00:31:22,358 --> 00:31:24,273
a new national health strategy.
632
00:31:25,840 --> 00:31:28,930
The purpose of this
program is simply this,
633
00:31:28,974 --> 00:31:31,846
I want America to have the
finest healthcare in the world
634
00:31:32,847 --> 00:31:35,632
and I want every
American to be able
635
00:31:35,676 --> 00:31:37,852
to have that care
when he needs it.
636
00:31:39,767 --> 00:31:41,638
[Michael Moore] The plan
hatched between Nixon
637
00:31:41,682 --> 00:31:44,032
and Edgar Kaiser worked.
638
00:31:44,076 --> 00:31:45,729
In the ensuing years,
639
00:31:45,773 --> 00:31:48,428
patients were given
less and less care.
640
00:31:48,471 --> 00:31:50,952
[Journalist #1] Bigger logjams
at the nearby hospital
641
00:31:50,996 --> 00:31:52,954
and less quality medical care.
642
00:31:52,998 --> 00:31:54,608
Been here about 18 hours,
643
00:31:54,651 --> 00:31:56,262
since 7:00 this morning.
644
00:31:56,305 --> 00:31:57,480
What looks cramped
645
00:31:57,524 --> 00:32:00,222
and unsightly can
also be dangerous.
646
00:32:00,266 --> 00:32:03,356
[Michael Moore] While health
insurance companies became
wealthy,
647
00:32:03,399 --> 00:32:05,532
the system was broken.
648
00:32:05,575 --> 00:32:08,013
[TV Reporter] 37 million
Americans are without protectin
649
00:32:08,056 --> 00:32:09,666
against catastrophic illness.
650
00:32:09,710 --> 00:32:11,451
[Journalist #2] The losers are
the poor
651
00:32:11,494 --> 00:32:14,193
who may now postpone
urgently needed healthcare
652
00:32:14,236 --> 00:32:16,151
until it's too late.
653
00:32:16,195 --> 00:32:17,936
[Michael Moore] This went on
for years,
654
00:32:18,980 --> 00:32:21,113
until this man rode into town.
655
00:32:22,462 --> 00:32:24,681
Bringing with him
his little lady.
656
00:32:26,553 --> 00:32:29,077
♪ I know a place
657
00:32:29,121 --> 00:32:31,340
♪ I'll take you there
658
00:32:31,384 --> 00:32:32,951
♪ Ain't nobody crying
Sassy.
659
00:32:33,864 --> 00:32:35,692
♪ I'll take you there
660
00:32:35,736 --> 00:32:37,085
Smart
661
00:32:37,129 --> 00:32:38,652
♪ Help me now
662
00:32:38,695 --> 00:32:40,567
♪ I'll take you there
663
00:32:40,610 --> 00:32:41,437
Sexy.
664
00:32:43,352 --> 00:32:45,441
♪ I'll take you there
665
00:32:45,485 --> 00:32:47,139
Some men couldn't handle it.
666
00:32:48,662 --> 00:32:50,969
[Bill Clinton] Today I am
announcing the formation
667
00:32:51,012 --> 00:32:52,927
of the President's Task Force
668
00:32:52,971 --> 00:32:54,581
on National Health Reform,
669
00:32:54,624 --> 00:32:57,671
chaired by the First Lady,
Hillary Rodham Clinton.
670
00:32:57,714 --> 00:32:59,499
[Michael Moore] Hillary Rodham
Clinton decided
671
00:32:59,542 --> 00:33:03,068
to make healthcare for
everyone her top priority.
672
00:33:03,111 --> 00:33:05,679
[Hillary Clinton] Universal
coverage now.
673
00:33:05,722 --> 00:33:08,421
It will not depend upon where
you work, whether you work
674
00:33:08,464 --> 00:33:10,640
or whether you have a
preexisting condition.
675
00:33:10,684 --> 00:33:13,382
Healthcare that can
never be taken away.
676
00:33:13,426 --> 00:33:14,818
[Female Journalist] Some
Republicans complain
677
00:33:14,862 --> 00:33:16,646
Mrs. Clinton is
getting a free ride
678
00:33:16,690 --> 00:33:18,126
because she's the
president's wife.
679
00:33:18,170 --> 00:33:21,042
[Bob Dole] It's fairly risky
business, I believe
680
00:33:21,086 --> 00:33:22,565
what President Clinton did,
681
00:33:22,609 --> 00:33:25,307
to put his wife in charge
of some big policy program.
682
00:33:25,351 --> 00:33:27,353
[Dick Armey] And while I don't
share the chairman's joy
683
00:33:27,396 --> 00:33:28,528
at our holding hearings
684
00:33:28,571 --> 00:33:31,270
on a government-run
healthcare system,
685
00:33:32,227 --> 00:33:34,403
I do share his intention
to make the debate
686
00:33:34,447 --> 00:33:37,928
and the legislative process
as exciting as possible.
687
00:33:37,972 --> 00:33:40,540
[Hillary Clinton] I'm sure you
will do that, Mr. Armey.
688
00:33:40,583 --> 00:33:41,410
[Hillary laughs]
689
00:33:41,454 --> 00:33:42,324
We'll do the best we can.
690
00:33:42,368 --> 00:33:44,283
You and Dr. Kevorkian, I think.
691
00:33:44,326 --> 00:33:46,937
[Armey laughs]
692
00:33:50,419 --> 00:33:53,335
I have been told about
your charm and wit,
693
00:33:53,379 --> 00:33:54,206
and let me say,
694
00:33:55,424 --> 00:33:58,471
reports on your
charm are overstated
695
00:33:58,514 --> 00:34:01,082
and reports on your
wit are understated.
696
00:34:01,126 --> 00:34:03,432
Thank you, thank you very much.
697
00:34:03,476 --> 00:34:06,218
[Michael Moore] She drove
Washington insane.
698
00:34:06,261 --> 00:34:07,915
[Politician] Do you really want
the federal government
699
00:34:07,958 --> 00:34:09,569
to control your healthcare?
700
00:34:09,612 --> 00:34:11,049
[Politician] You won't have
the choice of your own doctors.
701
00:34:11,092 --> 00:34:12,615
[Politician] Less government
mandates.
702
00:34:12,659 --> 00:34:13,834
- Less government.
- [Bob Dole] More government
control.
703
00:34:13,877 --> 00:34:15,053
More government.
704
00:34:15,096 --> 00:34:16,228
And less control for
you and your family.
705
00:34:16,271 --> 00:34:17,707
[Phil Graham] When your mama
gets sick,
706
00:34:17,751 --> 00:34:20,449
she might talk to a bureaucrat
instead of a doctor.
707
00:34:20,493 --> 00:34:23,409
[Newt Gingrich] This is a total
mess and it's about to get
messier.
708
00:34:23,452 --> 00:34:24,801
[Robert Novak] Not this big
bureaucratic,
709
00:34:24,845 --> 00:34:26,499
socialistic plan that they have.
710
00:34:26,542 --> 00:34:27,717
[Pat Buchanan] Socialist
takeover...
711
00:34:27,761 --> 00:34:29,371
[Politician] Socialized
medicine.
712
00:34:29,415 --> 00:34:31,852
[Politician] What really amounts
to a giant social experiment.
713
00:34:31,895 --> 00:34:34,637
[dramatic music]
714
00:34:36,726 --> 00:34:38,511
[Michael Moore] Socialized
medicine.
715
00:34:38,554 --> 00:34:40,078
Nothing put more fear in us
716
00:34:40,121 --> 00:34:41,688
than the thought of that.
717
00:34:42,732 --> 00:34:46,171
And the chief fear mongers
against socialized medicine
718
00:34:46,214 --> 00:34:48,912
have always been
the good doctors
719
00:34:48,956 --> 00:34:51,001
of the American
Medical Association.
720
00:34:51,045 --> 00:34:52,829
[Dr. Edward Annis] This would
put the government smack
721
00:34:52,873 --> 00:34:54,614
into your hospital.
722
00:34:54,657 --> 00:34:57,660
Defining services,
setting standards,
723
00:34:57,704 --> 00:34:59,358
establishing committees,
724
00:34:59,401 --> 00:35:01,011
calling for reports,
725
00:35:01,055 --> 00:35:03,579
deciding who gets
in and who gets out.
726
00:35:03,623 --> 00:35:05,320
After all, the
government has to treat
727
00:35:05,364 --> 00:35:07,583
everyone fair and
equal, don't you know?
728
00:35:07,627 --> 00:35:09,803
Take us all the
way down the road
729
00:35:09,846 --> 00:35:12,719
to a new system of
medicine for everybody.
730
00:35:12,762 --> 00:35:15,069
[Michael Moore] Yes, medicine
for everyone.
731
00:35:15,113 --> 00:35:15,939
[dramatic music]
732
00:35:15,983 --> 00:35:17,463
The AMA didn't want that.
733
00:35:18,855 --> 00:35:21,119
And to drive the
point home further,
734
00:35:21,162 --> 00:35:23,164
they held thousands
of coffeeklatsches
735
00:35:23,208 --> 00:35:26,950
all over the country where
they invited their neighbors
736
00:35:26,994 --> 00:35:29,257
to come and listen to a record
737
00:35:29,301 --> 00:35:31,346
made by a well-known actor
738
00:35:31,390 --> 00:35:34,393
on the evils of
socialized medicine.
739
00:35:34,436 --> 00:35:36,612
[Ronald Reagan] My name is
Ronald Reagan.
740
00:35:36,656 --> 00:35:38,962
One of the traditional
methods of imposing
741
00:35:39,006 --> 00:35:42,009
statism or socialism
on a people has been
742
00:35:42,052 --> 00:35:43,184
by way of medicine.
743
00:35:44,142 --> 00:35:45,839
The doctor begins
to lose freedoms.
744
00:35:45,882 --> 00:35:48,581
It's like telling a lie
and one leads to another.
745
00:35:49,625 --> 00:35:52,280
A doctor decides he wants
to practice in one town
746
00:35:52,324 --> 00:35:53,673
and the government
has says to him,
747
00:35:53,716 --> 00:35:54,978
"You can't live in that town.
748
00:35:55,022 --> 00:35:56,241
They already have
enough doctors.
749
00:35:56,284 --> 00:35:58,939
You have to go someplace else."
750
00:35:58,982 --> 00:36:01,681
All of us can see what
happens once you establish
751
00:36:01,724 --> 00:36:04,510
the precedent that the
government can determine
752
00:36:04,553 --> 00:36:08,557
a man's working place
and his working methods.
753
00:36:08,601 --> 00:36:10,951
And behind it will come
other federal programs
754
00:36:10,994 --> 00:36:12,822
that will invade
every area of freedom
755
00:36:12,866 --> 00:36:14,911
as we have known
it in this country.
756
00:36:14,955 --> 00:36:18,219
Until one day, we
will awake to find
757
00:36:18,263 --> 00:36:19,873
that we have socialism.
758
00:36:19,916 --> 00:36:21,266
[dramatic music]
759
00:36:21,309 --> 00:36:23,790
[Protestor] Yeah! Burn baby
burn!
760
00:36:23,833 --> 00:36:25,226
[Connie Chung] The White House
said today it's time
761
00:36:25,270 --> 00:36:26,967
to tone down the
rhetoric reacting
762
00:36:27,010 --> 00:36:29,187
to the burning an effigy
of Hillary Rodham Clinton.
763
00:36:29,230 --> 00:36:31,058
[Michael Moore] The times may
have changed,
764
00:36:31,101 --> 00:36:32,538
but the scare tactics hadn't.
765
00:36:33,452 --> 00:36:34,844
The healthcare industries spent
766
00:36:34,888 --> 00:36:36,585
over a hundred million dollars
767
00:36:36,629 --> 00:36:39,414
to defeat Hillary's
healthcare plan.
768
00:36:39,458 --> 00:36:40,502
And they succeeded.
769
00:36:41,503 --> 00:36:45,028
And I want now to introduce
to you the president,
770
00:36:45,072 --> 00:36:48,684
because he loves
the Easter egg roll.
771
00:36:48,728 --> 00:36:51,034
[Michael Moore] For the next
seven years in the White House,
772
00:36:51,078 --> 00:36:53,298
she wasn't allowed
to bring it up again.
773
00:36:53,341 --> 00:36:55,213
Is anybody here older than two?
774
00:36:55,474 --> 00:36:57,824
[Michael Moore] A decade and a
half went by
775
00:36:57,867 --> 00:37:00,740
and still America had no
universal health plan.
776
00:37:02,176 --> 00:37:04,047
The United States
slipped to number 37
777
00:37:04,091 --> 00:37:06,180
in healthcare around the world.
778
00:37:06,224 --> 00:37:09,270
Just slightly ahead
of Slovenia.
779
00:37:09,314 --> 00:37:14,232
[men speaking in
foreign language]
780
00:37:14,275 --> 00:37:15,581
But that's understandable,
781
00:37:15,624 --> 00:37:18,192
because Congress was
busy with other matters.
782
00:37:19,237 --> 00:37:21,804
[Congressman] Mr. Speaker, today
I rise to offer congratulations
783
00:37:21,848 --> 00:37:24,720
to the confectioners at
Just Born Incorporated,
784
00:37:24,764 --> 00:37:27,027
as they celebrate
the 50th anniversary
785
00:37:27,070 --> 00:37:28,420
of one of their most recognized
786
00:37:28,463 --> 00:37:30,073
and celebrated products,
787
00:37:30,117 --> 00:37:31,901
not to mention my
daughter's favorite,
788
00:37:31,945 --> 00:37:33,816
Marshmallow Peeps.
789
00:37:33,860 --> 00:37:35,427
[Michael Moore] And thus,
the healthcare industry
790
00:37:35,470 --> 00:37:38,778
went unchecked into
the early 21st century.
791
00:37:38,821 --> 00:37:41,171
[Stock Analyst] Humana more
than doubles its fourth quarter
profit,
792
00:37:41,215 --> 00:37:43,261
lifts its earnings outlook
for the year as well.
793
00:37:43,304 --> 00:37:45,785
[Stock Analyst #2] United Health
has tripled its share prices.
794
00:37:45,828 --> 00:37:47,526
[Michael Moore] Making obscene
profits.
795
00:37:47,569 --> 00:37:48,875
Had to beat their estimates.
796
00:37:48,918 --> 00:37:50,485
[News Anchor] ] Better than
expected earnings.
797
00:37:50,529 --> 00:37:52,313
[News Anchor #2] There's a lot
of wealthy shareholders
798
00:37:52,357 --> 00:37:53,662
out there right now,
799
00:37:53,706 --> 00:37:55,316
are they willing to share
some of that wealth?
800
00:37:55,360 --> 00:37:57,927
[Michael Moore] Turning their
CEOs into billionaires.
801
00:37:59,581 --> 00:38:02,280
And skirting the law
whenever they wanted.
802
00:38:02,323 --> 00:38:04,456
[dramatic music]
803
00:38:04,499 --> 00:38:06,371
But their biggest accomplishmet
804
00:38:06,414 --> 00:38:09,025
was buying our United
States Congress.
805
00:38:09,069 --> 00:38:10,853
[Journalist] This is Washington
at work.
806
00:38:10,897 --> 00:38:12,768
Lobbying has become so brazen,
807
00:38:12,812 --> 00:38:14,117
the money is being collected...
808
00:38:14,161 --> 00:38:16,903
With four times as many
healthcare lobbyists
809
00:38:16,946 --> 00:38:19,079
than there are
members of Congress.
810
00:38:19,122 --> 00:38:22,778
They even managed
to buy off old foes.
811
00:38:22,822 --> 00:38:25,738
For her silence,
Hillary was rewarded.
812
00:38:25,781 --> 00:38:28,088
And she became the
second largest recipient
813
00:38:28,131 --> 00:38:32,135
in the Senate of healthcare
industry contributions.
814
00:38:32,179 --> 00:38:34,921
[dramatic music]
815
00:38:36,618 --> 00:38:39,186
[Politician] We've given the
entire healthcare system
816
00:38:39,229 --> 00:38:41,754
over to the insurance industry.
817
00:38:41,797 --> 00:38:43,146
And they have total control.
818
00:38:43,190 --> 00:38:45,932
[Michael Moore] Well,
not total control.
819
00:38:45,975 --> 00:38:47,368
The drug companies like to buy
820
00:38:47,412 --> 00:38:48,891
their members of Congress too.
821
00:38:50,589 --> 00:38:52,591
Here's what it costs
to buy these men
822
00:38:54,027 --> 00:38:55,768
and this woman.
823
00:38:55,811 --> 00:38:57,770
[audience applauding]
824
00:38:57,813 --> 00:39:02,427
This guy and this
guy and him too.
825
00:39:04,777 --> 00:39:05,908
[Loudspeaker] Ladies and
gentlemen,
826
00:39:05,952 --> 00:39:08,694
the President of
the United States.
827
00:39:08,737 --> 00:39:11,174
[Michael Moore] And the biggest
check was saved for last.
828
00:39:11,218 --> 00:39:13,394
[dramatic music]
829
00:39:13,438 --> 00:39:15,265
Why did they hand
out all this cash?
830
00:39:16,179 --> 00:39:18,181
They wanted a bill passed,
831
00:39:18,225 --> 00:39:21,620
a bill to help seniors
with their prescriptions.
832
00:39:21,663 --> 00:39:23,883
[Billy Tauzin] Let there be
no mistake about it.
833
00:39:23,926 --> 00:39:25,711
Republicans love their mothers
834
00:39:25,754 --> 00:39:27,539
and their fathers and
their grandparents
835
00:39:27,582 --> 00:39:29,497
as much as anybody
else on this hill
836
00:39:29,541 --> 00:39:31,717
and we're gonna take care
of them in this country.
837
00:39:31,760 --> 00:39:33,196
[crowd cheering]
838
00:39:33,240 --> 00:39:34,807
[Michael Moore] Of course,
it was really a bill
839
00:39:34,850 --> 00:39:37,940
to hand over 800 billion
of our tax dollars
840
00:39:37,984 --> 00:39:40,290
to the drug and health
insurance industry.
841
00:39:40,334 --> 00:39:42,292
By letting the drug
companies charge
842
00:39:42,336 --> 00:39:43,816
whatever they wanted.
843
00:39:43,859 --> 00:39:45,557
And making the private
health insurance
844
00:39:45,600 --> 00:39:47,776
companies the middleman.
845
00:39:47,820 --> 00:39:50,344
Everybody was going
to get their cut.
846
00:39:50,388 --> 00:39:53,042
And the man they appointed
to get the job done
847
00:39:53,086 --> 00:39:55,784
was congressman Billy Tauzin.
848
00:39:55,828 --> 00:39:58,047
He was the right man for
the job
849
00:39:58,091 --> 00:40:00,528
because he had a secret weapon.
850
00:40:01,529 --> 00:40:03,575
[Billy Tauzin] There's no one in
this house loves their mother
851
00:40:03,618 --> 00:40:05,315
more than I love my mother.
852
00:40:05,359 --> 00:40:06,752
I challenge you on that, sir.
853
00:40:06,795 --> 00:40:10,233
Nobody in this body that
loves their mother any more
854
00:40:10,277 --> 00:40:12,235
or any less than any one of us.
855
00:40:12,279 --> 00:40:13,062
[dramatic music]
856
00:40:13,106 --> 00:40:14,673
I love that woman.
857
00:40:14,716 --> 00:40:17,458
Do you think for a second
you love your moms and dads
858
00:40:17,502 --> 00:40:19,460
any more than we love ours?
859
00:40:19,504 --> 00:40:23,421
Do you think Republicans and
Democrats who will vote...
860
00:40:23,464 --> 00:40:24,509
Do you really believe
that, Mr. Stoddard?
861
00:40:24,552 --> 00:40:25,553
[Stoddard] Yes!
862
00:40:25,597 --> 00:40:27,555
God bless you.
863
00:40:27,599 --> 00:40:30,079
[Michael Moore] Oh, they all
loved their mothers.
864
00:40:30,123 --> 00:40:33,605
It's just that they didn't
love our mothers as much.
865
00:40:33,648 --> 00:40:34,693
[audience applauding]
866
00:40:34,736 --> 00:40:37,347
Now I'm honored
and pleased to sign
867
00:40:37,391 --> 00:40:39,437
this historic piece
of legislation,
868
00:40:40,829 --> 00:40:42,614
the Medicare Prescription
Drug Improvement
869
00:40:42,657 --> 00:40:46,313
and Modernization Act of 2003.
870
00:40:47,575 --> 00:40:48,881
[audience applauding]
871
00:40:48,924 --> 00:40:50,578
[Michael Moore] What they didnt
tell us was
872
00:40:50,622 --> 00:40:52,580
that the elderly could
end up paying more
873
00:40:52,624 --> 00:40:55,540
for their prescriptions
than they did before.
874
00:40:55,583 --> 00:40:58,238
Over two thirds
of senior citizens
875
00:40:58,281 --> 00:41:02,111
could still pay
over $2,000 a year.
876
00:41:02,155 --> 00:41:03,939
And when it was all over,
877
00:41:03,983 --> 00:41:07,160
14 congressional aids
who worked on the bill
878
00:41:07,203 --> 00:41:09,118
quit their jobs on the Hill
879
00:41:09,162 --> 00:41:11,773
and went to work for
the healthcare industry.
880
00:41:13,166 --> 00:41:15,995
As did one congressman.
881
00:41:16,038 --> 00:41:19,520
♪ 'Cause I've got
a golden ticket ♪
882
00:41:19,564 --> 00:41:24,090
Billy Tauzin left Congress
to become the CEO of PhRMA,
883
00:41:24,133 --> 00:41:26,179
the drug industry lobby
884
00:41:26,222 --> 00:41:28,964
for a salary of
$2 million a year.
885
00:41:32,228 --> 00:41:33,839
Oh, It was a happy
day in Washington.
886
00:41:34,753 --> 00:41:37,756
And many Americans knew
they were never going
887
00:41:37,799 --> 00:41:39,497
to see universal healthcare.
888
00:41:40,759 --> 00:41:43,370
And that's why some
of them decided
889
00:41:43,413 --> 00:41:45,024
to look elsewhere for help.
890
00:41:50,725 --> 00:41:53,685
[Adrian] We're driving across
the Detroit river.
891
00:41:53,728 --> 00:41:55,600
Back there is the
Renaissance Center,
892
00:41:55,643 --> 00:41:56,949
you can see the
Renaissance Center,
893
00:41:56,992 --> 00:41:58,516
General Motors' headquarters,
894
00:41:58,559 --> 00:42:00,692
downtown Detroit, the skyline.
895
00:42:01,867 --> 00:42:04,739
You get a really nice view
from driving over the bridge.
896
00:42:04,783 --> 00:42:06,959
[Michael Moore] This is
Adrian Campbell.
897
00:42:07,002 --> 00:42:08,351
A single mother,
898
00:42:08,395 --> 00:42:11,529
who at the age of 22
came down with cancer.
899
00:42:12,486 --> 00:42:13,966
I got cervical cancer
900
00:42:14,009 --> 00:42:16,795
and I was denied through
the insurance company.
901
00:42:16,838 --> 00:42:18,100
They said, "We're
not paying for it
902
00:42:18,144 --> 00:42:20,755
because you're 22
and you don't have...
903
00:42:20,799 --> 00:42:23,366
You shouldn't be
having cervical cancer.
904
00:42:23,410 --> 00:42:25,194
You're too young."
905
00:42:25,238 --> 00:42:28,241
[Michael Moore] Forced into
debt, but now cancer free.
906
00:42:28,284 --> 00:42:29,459
Adrian was fed up
907
00:42:29,503 --> 00:42:31,505
with the American
healthcare system.
908
00:42:31,549 --> 00:42:33,594
She had a new plan.
909
00:42:33,638 --> 00:42:34,900
[Adrian] I have everything reay
910
00:42:34,943 --> 00:42:36,423
before I even hit the border.
911
00:42:36,466 --> 00:42:37,642
I got my passports ready,
912
00:42:37,685 --> 00:42:39,295
I got my money out.
913
00:42:40,819 --> 00:42:43,735
It's $3.25 to get
across one way.
914
00:42:43,778 --> 00:42:46,128
And I got everything
just sitting up here
915
00:42:46,172 --> 00:42:48,478
on my visor just ready to go.
916
00:42:53,658 --> 00:42:55,355
Aurora, be very quiet.
917
00:43:00,142 --> 00:43:01,709
- [Border Guard] Citizenships?
- US.
918
00:43:01,753 --> 00:43:03,885
Where do you live?
I live in Michigan.
919
00:43:03,929 --> 00:43:05,365
- That's not on, right?
- No.
920
00:43:06,714 --> 00:43:08,498
[Michael Moore] She may
live in Michigan,
921
00:43:09,717 --> 00:43:12,024
but ten blocks
across the border,
922
00:43:12,067 --> 00:43:14,940
Adrian becomes a Canadian.
923
00:43:14,983 --> 00:43:16,681
[Clinic Lady] How long have you
been living here?
924
00:43:16,724 --> 00:43:18,204
Three months?
925
00:43:18,247 --> 00:43:19,509
A couple.
926
00:43:19,553 --> 00:43:21,468
But I haven't applied
for the OHIP card yet
927
00:43:21,511 --> 00:43:23,252
'cause I still have mine.
928
00:43:23,296 --> 00:43:24,819
It takes ten minutes.
929
00:43:24,863 --> 00:43:26,908
That's fine, I don't mind.
930
00:43:26,952 --> 00:43:28,431
Okay, thank you.
931
00:43:28,475 --> 00:43:31,043
I put down Kyle's
address at the clinic
932
00:43:31,086 --> 00:43:33,872
and when they ask what
my relationship is,
933
00:43:33,915 --> 00:43:38,659
I put down that I was
his common-law partner.
934
00:43:38,703 --> 00:43:40,269
I don't like to lie
and I don't like liars.
935
00:43:40,313 --> 00:43:42,620
It's little white
lies, but it's...
936
00:43:43,446 --> 00:43:45,492
I'm saving the money.
937
00:43:46,362 --> 00:43:47,363
[Kyle] You don't have to
bring a checkbook
938
00:43:47,407 --> 00:43:49,539
when you go to
the hospital here.
939
00:43:49,583 --> 00:43:51,977
It's provided to us.
940
00:43:52,020 --> 00:43:53,239
It's something you don't
have to worry about,
941
00:43:53,282 --> 00:43:54,588
you don't have to go
out of your way to get.
942
00:43:55,894 --> 00:43:56,721
Stress free.
943
00:43:58,418 --> 00:44:01,160
[dramatic music]
944
00:44:02,727 --> 00:44:03,989
They're calling the cops.
945
00:44:04,032 --> 00:44:05,294
[Michael Moore] The presence of
our camera crew
946
00:44:05,338 --> 00:44:08,036
had alerted the clinic
that something was up.
947
00:44:08,080 --> 00:44:09,995
And I don't think I'm
gonna get seen now.
948
00:44:10,038 --> 00:44:11,300
So, I have another idea.
949
00:44:12,693 --> 00:44:14,695
I'm gonna go down
to the other clinic.
950
00:44:16,479 --> 00:44:19,569
There is a clinic down
one that we passed.
951
00:44:20,527 --> 00:44:22,094
The police showed up over there.
952
00:44:22,964 --> 00:44:24,139
Look.
953
00:44:24,183 --> 00:44:25,793
[dramatic music]
954
00:44:25,837 --> 00:44:27,839
[Michael Moore] Yes, what
Adrian was doing was illegal.
955
00:44:27,882 --> 00:44:29,579
But we're Americans.
956
00:44:29,623 --> 00:44:31,799
We go into other
countries when we need to.
957
00:44:32,931 --> 00:44:35,281
It's tricky, but it's allowed.
958
00:44:35,324 --> 00:44:38,066
[dramatic music]
959
00:44:38,980 --> 00:44:41,766
[Kyle] It's kind of
frustrating having...
960
00:44:41,809 --> 00:44:43,289
Just get married and
that'd solve everything,
961
00:44:43,332 --> 00:44:44,812
she'd be covered automatically.
962
00:44:44,856 --> 00:44:47,380
Americans marry Canadians
just for the healthcare!
963
00:44:49,077 --> 00:44:50,644
I'm being used.
964
00:44:50,688 --> 00:44:52,124
[Michael Moore] Sounds like a
good idea.
965
00:44:52,167 --> 00:44:53,255
See if it works.
966
00:44:54,343 --> 00:44:55,910
Start something, start a trend.
967
00:44:58,304 --> 00:45:00,654
[Bill O'Reilly] In Canada they
give everybody free healthcare,
968
00:45:00,698 --> 00:45:02,090
doesn't it work up there?
969
00:45:02,134 --> 00:45:03,744
[Sally Pipes] Well, no,
unfortunately it doesn't.
970
00:45:03,788 --> 00:45:05,006
[Steve forbes] We wait months
to get treatment
971
00:45:05,050 --> 00:45:07,313
you can get in a week
or a few days here.
972
00:45:07,356 --> 00:45:10,708
[Newscaster] In Canada you have
to wait 9 to 10 months
973
00:45:10,751 --> 00:45:11,970
for bypass surgery.
974
00:45:12,013 --> 00:45:13,449
[Newscaster #2] Many
Canadians believe
975
00:45:13,493 --> 00:45:17,323
it's the healthcare system
itself that's truly sick.
976
00:45:17,366 --> 00:45:19,107
[Newscaster #3] They pay
their doctors less.
977
00:45:19,151 --> 00:45:21,022
[Newscaster #4] A surgeon can
only do a certain number
978
00:45:21,066 --> 00:45:22,676
of operations each year.
979
00:45:22,720 --> 00:45:25,461
With only so many expensive
new pieces of equipment.
980
00:45:25,505 --> 00:45:27,637
[John Emling] It's easier for
your cat or dog
981
00:45:27,681 --> 00:45:29,770
to receive an MRI
here in America.
982
00:45:29,814 --> 00:45:31,859
[TV Personality] You die of
cancer waiting for chemo
983
00:45:31,903 --> 00:45:33,774
'cause all of Ottawa
has one chemo machine.
984
00:45:33,818 --> 00:45:37,256
[George Bush Sr.] And if you
think socialized medicine is a
985
00:45:37,299 --> 00:45:39,127
good idea, ask a Canadian.
986
00:45:40,389 --> 00:45:42,261
[Michael Moore] So, I thought
who better to ask
987
00:45:42,304 --> 00:45:46,352
than my Canadian
relatives, Bob and Estelle.
988
00:45:46,395 --> 00:45:49,703
But they wouldn't cross
the border into America.
989
00:45:49,747 --> 00:45:53,228
They wanted me to meet
them at Sears in Canada.
990
00:45:54,664 --> 00:45:56,057
What are you guys doing here?
991
00:45:57,406 --> 00:45:58,277
[Estelle÷} We're buying
insurance,
992
00:45:58,320 --> 00:45:59,452
we're going over to the states.
993
00:45:59,495 --> 00:46:01,106
[Bob] We're going to the
states to see you.
994
00:46:02,194 --> 00:46:03,282
[Michael Moore] That's just
across the river.
995
00:46:03,325 --> 00:46:04,936
- Yeah.
- Yeah.
996
00:46:04,979 --> 00:46:06,981
[Michael Moore] You wouldn't go
over to see us over in Michigan
997
00:46:07,025 --> 00:46:09,201
for a couple of hours
without insurance?
998
00:46:09,244 --> 00:46:11,159
No, we wouldn't.
999
00:46:11,203 --> 00:46:12,421
We're just adamant about it.
1000
00:46:12,465 --> 00:46:13,814
We would not do it.
1001
00:46:13,858 --> 00:46:16,686
If somebody punches us in
the mouth or something,
1002
00:46:16,730 --> 00:46:18,166
something like that...
1003
00:46:18,210 --> 00:46:19,994
[Michael Moore] You don't
wanna get caught in the
1004
00:46:20,038 --> 00:46:21,822
- American health system thing?
- That's right.
1005
00:46:21,866 --> 00:46:25,043
We have nothing against
Americans or America
1006
00:46:25,086 --> 00:46:27,132
or anything like that at all.
1007
00:46:27,175 --> 00:46:29,656
[Michael Moore] We're a nice
and simple people.
1008
00:46:29,699 --> 00:46:32,441
Not very simple, but
certainly very nice.
1009
00:46:35,009 --> 00:46:36,141
[Michael Moore] I decided to
explore
1010
00:46:36,184 --> 00:46:38,447
their anti-American
views further
1011
00:46:38,491 --> 00:46:40,972
over some fine
Canadian cuisine.
1012
00:46:41,015 --> 00:46:43,757
We have a friend
who went to Hawaii
1013
00:46:44,714 --> 00:46:48,936
and he sustained a head
injury while he was there.
1014
00:46:48,980 --> 00:46:51,721
And before he was well
enough to come home,
1015
00:46:51,765 --> 00:46:55,464
he had chalked up a
bill of over $600,000.
1016
00:46:57,118 --> 00:47:01,601
So, what middle-class
Canadian could absorb that?
1017
00:47:01,644 --> 00:47:04,256
[Michael Moore] I guess I feel
bad that you would have
1018
00:47:04,299 --> 00:47:05,735
to worry about
something like that.
1019
00:47:05,779 --> 00:47:07,650
We're not criticizing
your country,
1020
00:47:07,694 --> 00:47:10,001
we're just giving you the facts,
1021
00:47:10,044 --> 00:47:13,221
that we could not afford
to be without insurance.
1022
00:47:15,049 --> 00:47:15,963
[Michael Moore] Even for a day?
1023
00:47:16,007 --> 00:47:17,443
Even for a day.
1024
00:47:19,575 --> 00:47:21,577
[Michael Moore] To prove their
point even further,
1025
00:47:21,621 --> 00:47:23,536
they sent me over to
a local golf course
1026
00:47:23,579 --> 00:47:25,538
to talk to Larry Godfrey
1027
00:47:25,581 --> 00:47:28,846
who had a golfing accident
while on vacation in Florida.
1028
00:47:29,847 --> 00:47:32,240
[Larry] I could hear a noise
and feel a pain
1029
00:47:32,284 --> 00:47:34,634
and the tendon snapped
off this bone here
1030
00:47:34,677 --> 00:47:37,071
that holds the bicep in place.
1031
00:47:37,115 --> 00:47:40,553
So, this bicep muscle was
released like on an elastic
1032
00:47:40,596 --> 00:47:43,208
and it ended up
here on my chest.
1033
00:47:43,251 --> 00:47:44,078
The muscle came up
right on your arm
1034
00:47:44,122 --> 00:47:45,688
and ended up in your chest?
1035
00:47:45,732 --> 00:47:47,299
Ended up right here.
1036
00:47:47,342 --> 00:47:49,083
[Michael Moore] Like all good
golfers.
1037
00:47:49,127 --> 00:47:52,782
Larry finished his round before
seeking medical attention.
1038
00:47:53,827 --> 00:47:56,612
That's when he got the bad new.
1039
00:47:56,656 --> 00:47:57,831
I wasn't too worried
1040
00:47:57,875 --> 00:47:59,267
because I had out-of-
country insurance,
1041
00:47:59,311 --> 00:48:02,880
but when he told me it was
23 or 24,000, then I...
1042
00:48:02,923 --> 00:48:04,925
24,000?
1043
00:48:04,969 --> 00:48:06,796
Dollars, yes.
1044
00:48:06,840 --> 00:48:07,928
So, if you'd stayed
in the United States,
1045
00:48:07,972 --> 00:48:09,669
this would have
cost you $ 24,000?
1046
00:48:09,712 --> 00:48:10,800
$24,000, yes.
1047
00:48:10,844 --> 00:48:12,541
Instead, you went back to Canada
1048
00:48:13,629 --> 00:48:15,283
and Canada paid
your total expenses?
1049
00:48:15,327 --> 00:48:16,284
Everything.
1050
00:48:16,328 --> 00:48:17,590
- Paid for the operation.
- Yes.
1051
00:48:17,633 --> 00:48:18,721
- And it cost you?
- Nothing.
1052
00:48:18,765 --> 00:48:19,809
- Zero.
- Zero.
1053
00:48:21,072 --> 00:48:22,464
Zero.
1054
00:48:22,508 --> 00:48:24,292
I'm wondering why you expect
your fellow Canadians,
1055
00:48:24,336 --> 00:48:26,207
who don't have your problem,
1056
00:48:26,251 --> 00:48:28,166
why should they, through
their tax dollars,
1057
00:48:28,209 --> 00:48:31,125
have to pay for a
problem you have?
1058
00:48:31,169 --> 00:48:33,606
Because we would do
the same for them.
1059
00:48:35,347 --> 00:48:36,565
It's just the way
it's always been
1060
00:48:36,609 --> 00:48:39,351
and it's the way we
hope it'll always be.
1061
00:48:39,394 --> 00:48:42,049
Right, but if you just had
to pay for your problem
1062
00:48:42,093 --> 00:48:43,703
and don't pay for
everybody else's problem,
1063
00:48:43,746 --> 00:48:45,052
just take care of yourself?
1064
00:48:46,010 --> 00:48:47,272
Well, there are a lot of people
1065
00:48:47,315 --> 00:48:49,752
who aren't in a position
to be able to do that.
1066
00:48:49,796 --> 00:48:52,364
And somebody has
to look after them.
1067
00:48:52,407 --> 00:48:54,496
Are you a member of the
Socialist Party here?
1068
00:48:54,540 --> 00:48:55,845
No, no.
1069
00:48:55,889 --> 00:48:57,108
Green Party?
1070
00:48:57,151 --> 00:48:58,674
No.
1071
00:48:58,718 --> 00:49:01,155
Well, actually, I'm a member
of the Conservative Party.
1072
00:49:02,591 --> 00:49:03,418
Is that bad?
1073
00:49:05,681 --> 00:49:07,248
Well, it's just a
little confusing.
1074
00:49:07,292 --> 00:49:09,859
Well, it shouldn't be.
1075
00:49:11,905 --> 00:49:13,863
I think that where medical
matters are concerned,
1076
00:49:13,907 --> 00:49:15,126
it wouldn't matter in Canada
1077
00:49:15,169 --> 00:49:19,434
what party you were
affiliated with, if any.
1078
00:49:19,478 --> 00:49:23,351
But, to us, as we look
across the river here,
1079
00:49:23,395 --> 00:49:25,049
why don't you think
we don't believe that?
1080
00:49:25,092 --> 00:49:27,703
What's wrong on
this issue with us?
1081
00:49:27,747 --> 00:49:32,404
I guess the powers that
be don't share our beliefs
1082
00:49:33,927 --> 00:49:36,625
that healthcare ought
to be universal.
1083
00:49:36,669 --> 00:49:39,063
Canadians didn't until we met up
1084
00:49:39,106 --> 00:49:41,369
with a guy named Tommy Douglas,
1085
00:49:41,413 --> 00:49:44,764
who pretty much changed
everyone's mind.
1086
00:49:45,721 --> 00:49:46,505
One guy?
1087
00:49:46,548 --> 00:49:47,985
One guy, yeah.
1088
00:49:48,028 --> 00:49:48,942
One guy did it.
1089
00:49:50,074 --> 00:49:51,031
Can he come over and visit us?
1090
00:49:51,075 --> 00:49:52,380
He's dead, unfortunately.
1091
00:49:52,424 --> 00:49:56,254
In fact, he's just most
recently been revered
1092
00:49:56,297 --> 00:49:59,866
as Canada's singular
most important person.
1093
00:50:00,998 --> 00:50:02,434
We think so much of...
1094
00:50:02,477 --> 00:50:03,739
You mean in your history?
1095
00:50:03,783 --> 00:50:04,436
- In our history.
- In your whole history?
1096
00:50:04,479 --> 00:50:05,654
In our whole history
1097
00:50:05,698 --> 00:50:06,438
More than your first
prime minister?
1098
00:50:06,481 --> 00:50:07,917
Absolutely, yeah.
1099
00:50:07,961 --> 00:50:09,397
Even more than Wayne Gretzky.
1100
00:50:10,442 --> 00:50:12,009
- No way!
- Absolutely.
1101
00:50:14,359 --> 00:50:15,447
More than Celine Dion?
1102
00:50:15,490 --> 00:50:17,405
Great singer, more
than Celine, yeah.
1103
00:50:17,449 --> 00:50:19,538
More than Rocky and Bullwinkle?
1104
00:50:19,581 --> 00:50:20,408
Maybe.
1105
00:50:26,066 --> 00:50:27,198
[Brad] As the blade went
through,
1106
00:50:27,241 --> 00:50:28,764
it caught the
glove I was wearing
1107
00:50:28,808 --> 00:50:32,551
and it sliced through the
entire group of fingers
1108
00:50:32,594 --> 00:50:34,857
and completely taking them off.
1109
00:50:34,901 --> 00:50:37,556
And I realized that I
needed help immediately.
1110
00:50:39,601 --> 00:50:42,082
[Doctor Richards] Well,
obviously, putting on amputated
1111
00:50:42,126 --> 00:50:43,823
fingers or arms or limbs is one
of the more dramatic things
1112
00:50:43,866 --> 00:50:44,998
that we can do.
1113
00:50:45,042 --> 00:50:46,521
If you're looking
at five fingers,
1114
00:50:46,565 --> 00:50:48,958
you're potentially looking
at a 24-hour operation.
1115
00:50:49,002 --> 00:50:51,439
There actually
was four surgeons,
1116
00:50:51,483 --> 00:50:53,093
as well as all the nurses,
1117
00:50:53,137 --> 00:50:54,834
two different
anesthetists to carry out
1118
00:50:54,877 --> 00:50:57,054
an operation of that magnitude.
1119
00:50:57,532 --> 00:50:59,273
When somebody like
Brad came in,
1120
00:50:59,317 --> 00:51:00,666
we didn't have to
worry about whether
1121
00:51:00,709 --> 00:51:02,320
or not he could afford it.
1122
00:51:02,363 --> 00:51:04,104
He needed help, he needed
a great deal of help
1123
00:51:04,148 --> 00:51:05,845
and we could just
concentrate on finding
1124
00:51:05,888 --> 00:51:08,630
the best way to
bring him through it.
1125
00:51:08,674 --> 00:51:10,284
[Michael Moore] I met this
American,
1126
00:51:10,328 --> 00:51:13,983
he'd cut off the ends of two
of his fingers with a saw.
1127
00:51:14,027 --> 00:51:15,550
So, when he arrived
at the hospital,
1128
00:51:15,594 --> 00:51:19,076
they told him one finger's
gonna cost around $60,000
1129
00:51:19,119 --> 00:51:22,383
and the other one
was gonna be $12,000.
1130
00:51:22,427 --> 00:51:25,169
He had to choose which
finger he could afford.
1131
00:51:26,083 --> 00:51:28,476
Down, bend the long finger down.
1132
00:51:28,520 --> 00:51:30,304
We've never told someone
1133
00:51:30,348 --> 00:51:32,001
that they couldn't
put a finger back on
1134
00:51:32,045 --> 00:51:34,482
because the system
wouldn't allow it.
1135
00:51:34,526 --> 00:51:36,180
I'm very glad I
work within a system
1136
00:51:36,223 --> 00:51:39,618
that allows me the freedom
to look after people
1137
00:51:39,661 --> 00:51:42,577
and not have to make
choices like that.
1138
00:51:42,621 --> 00:51:44,188
[Michael Moore] It seems nothig
we were told
1139
00:51:44,231 --> 00:51:46,407
about the Canadian
system was true.
1140
00:51:46,451 --> 00:51:48,670
Maybe I was just in
the wrong part of town.
1141
00:51:48,714 --> 00:51:50,150
So, I went across the city
1142
00:51:50,194 --> 00:51:52,587
to a crowded hospital
waiting room.
1143
00:51:52,631 --> 00:51:55,721
How long did you have to
wait here to get help?
1144
00:51:55,764 --> 00:51:56,722
- 20 minutes.
- 20 minutes.
1145
00:51:56,765 --> 00:51:57,897
45 minutes.
1146
00:51:57,940 --> 00:52:00,160
I got helped right away.
1147
00:52:00,204 --> 00:52:01,205
You can see how crowded this is.
1148
00:52:01,248 --> 00:52:03,032
They really do an amazing job.
1149
00:52:03,903 --> 00:52:05,905
[Michael Moore] Did you have to
get anyone's permission
1150
00:52:05,948 --> 00:52:07,036
to come to this hospital?
1151
00:52:07,080 --> 00:52:08,386
No.
1152
00:52:08,429 --> 00:52:09,256
- No.
- No.
1153
00:52:09,300 --> 00:52:10,779
We can go anywhere we want.
1154
00:52:10,823 --> 00:52:12,781
[Michael Moore] You don't have
to get it pre-approved
1155
00:52:13,652 --> 00:52:14,696
by your insurance company?
1156
00:52:14,740 --> 00:52:15,958
Oh, heavens, no.
1157
00:52:17,308 --> 00:52:19,136
[Michael Moore] Can you choose
your own doctor?
1158
00:52:19,179 --> 00:52:20,441
Oh, yes.
1159
00:52:20,485 --> 00:52:20,963
[Michael Moore] What's your
deductible?
1160
00:52:21,007 --> 00:52:22,313
Nothing.
1161
00:52:22,356 --> 00:52:23,966
I don't think we have any.
1162
00:52:24,010 --> 00:52:25,490
I don't know.
1163
00:52:25,533 --> 00:52:27,187
I don't think there's
any as far as I know.
1164
00:52:27,231 --> 00:52:28,449
[Michael Moore] So, what did
this cost?
1165
00:52:28,493 --> 00:52:29,929
Nothing.
1166
00:52:29,972 --> 00:52:31,887
We know in America people
pay for their healthcare,
1167
00:52:31,931 --> 00:52:35,282
but I guess we don't
understand that concept,
1168
00:52:35,326 --> 00:52:36,762
'cause we don't have
to deal with that.
1169
00:52:36,805 --> 00:52:38,329
And we're dealing
with Parkinson's,
1170
00:52:38,372 --> 00:52:40,374
stroke, heart attack.
1171
00:52:40,418 --> 00:52:43,290
We're very, very
lucky, really we are.
1172
00:52:43,334 --> 00:52:45,901
We complain, people
complain about everything.
1173
00:52:45,945 --> 00:52:47,207
Right.
1174
00:52:47,251 --> 00:52:48,556
[Michael Moore] Right, you're
Canadian.
1175
00:52:48,600 --> 00:52:51,168
But on the whole,it's really a
fabulous system
1176
00:52:51,211 --> 00:52:53,648
for making sure
that the least of us
1177
00:52:53,692 --> 00:52:56,042
and the best of us
are taken care of.
1178
00:52:56,085 --> 00:52:57,348
[bright music]
1179
00:52:57,391 --> 00:52:58,436
[Michael Moore] It turns out
that Canadians
1180
00:52:58,479 --> 00:53:01,221
live three years
longer than we do.
1181
00:53:01,265 --> 00:53:02,266
[dramatic music]
1182
00:53:02,309 --> 00:53:04,224
That's not hard to believe
1183
00:53:04,268 --> 00:53:06,705
when you meet fellow
Americans like Erik.
1184
00:53:08,533 --> 00:53:12,493
♪ Oh, England, here we go
1185
00:53:12,537 --> 00:53:14,974
[dramatic music]
1186
00:53:15,017 --> 00:53:17,498
[Michael Moore] Erik Turnbow
of Olympia, Washington
1187
00:53:17,542 --> 00:53:19,239
saved up his whole life
1188
00:53:19,283 --> 00:53:20,762
so that he could visit the famd
1189
00:53:20,806 --> 00:53:23,461
Abbey Road crosswalk in London.
1190
00:53:23,504 --> 00:53:24,940
[dramatic music]
1191
00:53:24,984 --> 00:53:26,464
But it wasn't enough for
Erik to just walk across
1192
00:53:26,507 --> 00:53:28,161
the road like The Beatles did.
1193
00:53:29,118 --> 00:53:31,773
He had to do it his
own special way.
1194
00:53:32,992 --> 00:53:34,472
[Erik's Friend] Here's Erik,
about to walk
1195
00:53:34,515 --> 00:53:36,082
on his hands across Abbey Road.
1196
00:53:39,520 --> 00:53:40,347
Ready?
1197
00:53:45,309 --> 00:53:46,701
Try it again.
1198
00:53:55,884 --> 00:53:57,277
- Are you in pain?
- Yeah.
1199
00:54:01,499 --> 00:54:02,717
[Michael Moore] The
British hospital
1200
00:54:02,761 --> 00:54:04,937
didn't charge Erik
anything for his stay.
1201
00:54:07,244 --> 00:54:09,071
And only about ten bucks
1202
00:54:09,115 --> 00:54:11,335
for all the way-cool
drugs they gave him.
1203
00:54:12,553 --> 00:54:13,989
[Erik's Friend] You're
all slung up.
1204
00:54:15,687 --> 00:54:16,818
I'm gonna be OK.
1205
00:54:16,862 --> 00:54:19,952
[bright music]
1206
00:54:19,995 --> 00:54:22,389
[Michael Moore] I decided to go
to Great Britain
1207
00:54:22,433 --> 00:54:25,479
to find out how a hospital
stay could be free
1208
00:54:25,523 --> 00:54:28,482
and drugs could cost only $10.
1209
00:54:28,526 --> 00:54:31,659
[bright music]
1210
00:54:31,703 --> 00:54:32,878
If I come in here and
I have a prescription
1211
00:54:32,921 --> 00:54:36,403
and it requires 30
pills, how much is that?
1212
00:54:36,447 --> 00:54:39,101
It's £6.65, that's
the standard charge.
1213
00:54:39,145 --> 00:54:40,189
£6.65?
1214
00:54:40,233 --> 00:54:41,843
So, that's what?
1215
00:54:41,887 --> 00:54:43,062
$10 or so?
1216
00:54:43,105 --> 00:54:44,324
Yes.
1217
00:54:44,368 --> 00:54:45,934
What if I needed 60
pills, how much is it?
1218
00:54:45,978 --> 00:54:47,371
Same charge.
1219
00:54:47,414 --> 00:54:48,328
120 pills?
1220
00:54:48,372 --> 00:54:49,634
£6.65 still.
1221
00:54:49,677 --> 00:54:50,809
It doesn't matter
how many pills?
1222
00:54:50,852 --> 00:54:52,071
No.
1223
00:54:52,114 --> 00:54:54,203
What if it's an HIV
drug or a cancer drug?
1224
00:54:54,247 --> 00:54:56,205
It's still £6.65.
1225
00:54:56,249 --> 00:55:00,340
If they are under 16 or over 60,
1226
00:55:00,384 --> 00:55:01,820
they're automatically exempt.
1227
00:55:01,863 --> 00:55:03,778
So, only a working adult
1228
00:55:03,822 --> 00:55:06,781
who earns enough
money pays the £6.65?
1229
00:55:06,825 --> 00:55:09,262
And everybody else gets
the medication for free?
1230
00:55:09,306 --> 00:55:10,176
That's right.
1231
00:55:10,219 --> 00:55:11,830
No money being exchanged here?
1232
00:55:11,873 --> 00:55:12,787
No, nothing.
1233
00:55:12,831 --> 00:55:13,658
There's no money
being exchanged?
1234
00:55:13,701 --> 00:55:16,051
I'm over 60, we don't pay.
1235
00:55:16,095 --> 00:55:17,488
What's the purpose
of the cash register?
1236
00:55:19,968 --> 00:55:22,536
I'm just wondering
where's the bread
1237
00:55:22,580 --> 00:55:24,625
and the milk and
the candy in here?
1238
00:55:25,757 --> 00:55:28,673
I can't pick up any
laundry detergent here?
1239
00:55:28,716 --> 00:55:31,066
No, I haven't been trained
for that many years
1240
00:55:31,110 --> 00:55:33,112
to be selling detergents, so no.
1241
00:55:34,113 --> 00:55:36,681
[bright music]
1242
00:55:45,298 --> 00:55:48,432
[Michael Moore] I next went to
a state-run hospital,
1243
00:55:48,475 --> 00:55:51,043
operated by the
National Health Service.
1244
00:55:52,566 --> 00:55:54,046
[Holly] I'm due in seven weeks
1245
00:55:54,089 --> 00:55:56,962
and I get six months off, paid.
1246
00:55:57,005 --> 00:55:59,399
And then I can have six
months off unpaid as well,
1247
00:55:59,443 --> 00:56:00,966
so I'm actually taking a year.
1248
00:56:01,880 --> 00:56:04,448
[Michael Moore] Well, that
sounds like a luxury where I'm
from.
1249
00:56:04,491 --> 00:56:07,276
Oh, really, it's not
like that in the US?
1250
00:56:07,320 --> 00:56:09,366
No, not at all, no?
1251
00:56:10,454 --> 00:56:12,804
[Michael Moore] So, what do you
pay for a stay here?
1252
00:56:12,847 --> 00:56:14,632
No one pays.
1253
00:56:14,675 --> 00:56:16,416
[laughs]
1254
00:56:16,460 --> 00:56:18,853
They were asking
how do people pay
1255
00:56:18,897 --> 00:56:20,725
and I said, "Well, there isn't,
1256
00:56:20,768 --> 00:56:23,031
- You don't, you just leave."
- It's national insurance.
1257
00:56:23,075 --> 00:56:25,817
There's no bill at the
end of it, as it were.
1258
00:56:25,860 --> 00:56:28,210
[dramatic music]
1259
00:56:28,254 --> 00:56:30,430
[Michael Moore] Even with
insurance there's bound
1260
00:56:30,474 --> 00:56:32,476
to be a bill somewhere.
1261
00:56:32,519 --> 00:56:34,565
So, where's the
billing department?
1262
00:56:34,608 --> 00:56:35,870
[Holly] There isn't a
billing department.
1263
00:56:35,914 --> 00:56:38,307
No, there's no such
thing as billing...
1264
00:56:38,351 --> 00:56:40,919
[Michael Moore] What did they
charge for that baby?
1265
00:56:40,962 --> 00:56:42,007
Sorry?
1266
00:56:42,050 --> 00:56:43,182
You gotta pay before
you can get out?
1267
00:56:43,225 --> 00:56:44,749
- No.
- No, no,
1268
00:56:44,792 --> 00:56:46,751
- everything is on NHS.
- This is NHS.
1269
00:56:48,448 --> 00:56:50,363
- No, you don't.
- It's not America.
1270
00:56:50,407 --> 00:56:51,712
[both laughing]
1271
00:56:51,756 --> 00:56:53,061
[bright music]
1272
00:56:53,105 --> 00:56:53,975
[Michael Moore] Maybe I'd
have better luck
1273
00:56:54,019 --> 00:56:55,281
in the part of the hospital
1274
00:56:55,324 --> 00:56:57,544
where things can get
seriously expensive.
1275
00:56:57,588 --> 00:56:58,458
[bright music]
1276
00:56:58,502 --> 00:57:00,460
This guy broke his ankle.
1277
00:57:00,504 --> 00:57:01,896
How much will this cost him?
1278
00:57:01,940 --> 00:57:03,245
[X-Ray Tech.] Sorry?
1279
00:57:03,289 --> 00:57:04,899
[Michael Moore] The emergency
room visit.
1280
00:57:04,943 --> 00:57:08,076
He'll have some huge bill
when he's done, right?
1281
00:57:08,120 --> 00:57:10,688
[X-Rat Tech.] Here, NHS,
everything is free.
1282
00:57:10,731 --> 00:57:12,864
I'm asking about
hospital charges
1283
00:57:12,907 --> 00:57:14,082
and you're laughing at me.
1284
00:57:14,126 --> 00:57:15,257
Because I was never
asked this question
1285
00:57:15,301 --> 00:57:17,608
in the emergency
department, that's why.
1286
00:57:17,651 --> 00:57:19,914
[dramatic music]
1287
00:57:19,958 --> 00:57:20,828
I was starting to fall
1288
00:57:20,872 --> 00:57:22,874
for this everything is free bit
1289
00:57:22,917 --> 00:57:24,832
and then I discovered this.
1290
00:57:26,573 --> 00:57:28,401
So, this is where people
come to pay their bill
1291
00:57:28,445 --> 00:57:30,142
when they're done
staying in the hospital?
1292
00:57:30,185 --> 00:57:32,013
[Cashier] No, this is the
NHS hospital,
1293
00:57:32,057 --> 00:57:33,406
so you don't pay the bill.
1294
00:57:33,450 --> 00:57:35,103
You get to just go home?
1295
00:57:36,583 --> 00:57:37,932
Why does it say cashier here
1296
00:57:37,976 --> 00:57:39,673
if people don't
have to pay a bill?
1297
00:57:39,717 --> 00:57:41,240
[bright music]
1298
00:57:41,283 --> 00:57:42,328
[Holly] What we have is a litte
man
1299
00:57:42,371 --> 00:57:43,808
who stands behind a counter
1300
00:57:43,851 --> 00:57:45,374
and he gives people money
1301
00:57:45,418 --> 00:57:48,247
if they've had to
pay for transport.
1302
00:57:48,290 --> 00:57:49,988
[Hospital Employee] Those who
have reduced means
1303
00:57:50,031 --> 00:57:52,338
get their travel
expenses reimbursed.
1304
00:57:52,381 --> 00:57:53,513
Thank you.
1305
00:57:53,557 --> 00:57:55,210
[Michael Moore] So, in British
hospitals,
1306
00:57:55,254 --> 00:57:58,431
instead of money going
into the cashier's window,
1307
00:57:58,475 --> 00:58:00,085
money comes out.
1308
00:58:00,128 --> 00:58:01,216
The criteria for letting you out
1309
00:58:01,260 --> 00:58:02,479
of the hospital are not...
1310
00:58:02,522 --> 00:58:04,176
If you've paid your
bill, the criteria are,
1311
00:58:04,219 --> 00:58:07,048
are you fit to go and are
you going somewhere safe?
1312
00:58:07,092 --> 00:58:10,008
[Moore V.O.] ] Clearly, I was
just the butt of a joke here.
1313
00:58:10,051 --> 00:58:12,140
[laughs]
1314
00:58:13,620 --> 00:58:14,969
[dramatic music]
1315
00:58:15,013 --> 00:58:18,059
What I needed was a good
old-fashioned American
1316
00:58:18,103 --> 00:58:20,714
who would have
some understanding.
1317
00:58:20,758 --> 00:58:24,326
[American Mom] When I first
came to London in 1992.
1318
00:58:24,370 --> 00:58:25,676
And we just ended up staying
1319
00:58:25,719 --> 00:58:29,070
and we had three children here.
1320
00:58:29,114 --> 00:58:30,637
Well, I had them all on the NHS,
1321
00:58:30,681 --> 00:58:32,813
which is the British
National Health Service.
1322
00:58:34,119 --> 00:58:36,077
I think like a lot of Americans,
1323
00:58:36,121 --> 00:58:37,862
assumed that a
socialized medicine
1324
00:58:37,905 --> 00:58:41,256
was just bottom of
the rung treatment,
1325
00:58:41,300 --> 00:58:43,563
that's the only possible way
would be dingy and horrible
1326
00:58:43,607 --> 00:58:45,043
and it would be like
the Soviet Union.
1327
00:58:45,086 --> 00:58:46,218
That's kind of how...
1328
00:58:47,306 --> 00:58:49,569
And it's terrible that
that's what I thought.
1329
00:58:49,613 --> 00:58:51,615
[Michael Moore] That's what I
thought too.
1330
00:58:51,658 --> 00:58:53,007
After having a baby,
1331
00:58:53,051 --> 00:58:55,140
it's right back to
the wheat fields.
1332
00:58:55,183 --> 00:58:58,970
[singing in foreign language]
1333
00:59:20,469 --> 00:59:22,994
And then it occurred to me
that back home in America,
1334
00:59:23,037 --> 00:59:25,039
we've socialized
a lot of things.
1335
00:59:26,040 --> 00:59:29,870
[singing in foreign language]
1336
00:59:50,935 --> 00:59:52,676
I kind of like having
a police department
1337
00:59:52,719 --> 00:59:56,505
and fire department
and the library.
1338
00:59:56,549 --> 00:59:58,246
And I got to wondering,
1339
00:59:58,290 --> 01:00:02,381
why don't we have more of
these free socialized things,
1340
01:00:02,424 --> 01:00:03,991
like healthcare?
1341
01:00:04,035 --> 01:00:07,038
When did this whole idea
that every British citizen
1342
01:00:07,081 --> 01:00:08,779
should have a right
to healthcare?
1343
01:00:08,822 --> 01:00:12,217
[Tony Benn] Well, if you go
back, it all began with
democracy.
1344
01:00:12,260 --> 01:00:13,827
Before we had the vote,
1345
01:00:14,785 --> 01:00:17,178
all the power was in the
hands of rich people.
1346
01:00:17,222 --> 01:00:19,790
If you had money, you could
get healthcare, education,
1347
01:00:19,833 --> 01:00:21,661
look after yourself
when you were old.
1348
01:00:21,705 --> 01:00:26,710
And what democracy did was
to give the poor the vote.
1349
01:00:26,971 --> 01:00:29,713
And it moved power
from the marketplace
1350
01:00:29,756 --> 01:00:31,062
to the polling station,
1351
01:00:31,105 --> 01:00:34,108
from the wallet to the ballot.
1352
01:00:34,152 --> 01:00:35,806
And what people said
was very simple.
1353
01:00:35,849 --> 01:00:40,201
They said, "In the 1930s,
we had mass unemployment.
1354
01:00:40,245 --> 01:00:42,682
But we don't have
unemployment during the war.
1355
01:00:42,726 --> 01:00:44,858
If you can have full
employment by killing Germans,
1356
01:00:44,902 --> 01:00:46,164
why can't we have
full employment
1357
01:00:46,207 --> 01:00:47,774
by building hospitals,
building schools,
1358
01:00:47,818 --> 01:00:49,863
recruiting nurses,
recruiting teachers?"
1359
01:00:49,907 --> 01:00:52,997
If you can find
money to kill people,
1360
01:00:53,040 --> 01:00:55,260
you can find money
to help people.
1361
01:00:55,303 --> 01:00:56,565
Right.
1362
01:00:56,609 --> 01:00:58,393
This leaflet that was issued,
1363
01:00:58,437 --> 01:01:00,004
very, very straightforward.
1364
01:01:00,047 --> 01:01:02,702
- What year was this?
- This was 1948.
1365
01:01:02,746 --> 01:01:04,530
"Your new National
Health Service
1366
01:01:04,573 --> 01:01:05,879
begins on the 5th of July."
1367
01:01:05,923 --> 01:01:06,880
What is it?
1368
01:01:06,924 --> 01:01:08,055
How do you get it?
1369
01:01:08,099 --> 01:01:10,841
"It will provide you
with all medical,
1370
01:01:10,884 --> 01:01:13,017
dental and nursing care.
1371
01:01:13,060 --> 01:01:16,020
Everyone, rich or poor,
man, woman or child,
1372
01:01:16,063 --> 01:01:17,761
can use it or any part of it.
1373
01:01:17,804 --> 01:01:19,414
There are no charges,
1374
01:01:19,458 --> 01:01:21,416
except for a few special items.
1375
01:01:21,460 --> 01:01:23,680
There is no insurance
qualifications,
1376
01:01:23,723 --> 01:01:25,507
but it is not a charity.
1377
01:01:25,551 --> 01:01:28,293
You are paying for it
mainly as taxpayers
1378
01:01:28,336 --> 01:01:30,861
and it will relieve
your money worries
1379
01:01:30,904 --> 01:01:32,601
in times of illness."
1380
01:01:32,645 --> 01:01:36,649
Now, somehow, the few words
sum the whole thing up.
1381
01:01:36,693 --> 01:01:39,260
[bright music]
1382
01:01:42,394 --> 01:01:43,874
[Michael Moore] I was amazed
when he said
1383
01:01:43,917 --> 01:01:46,572
this all started in 1948.
1384
01:01:47,791 --> 01:01:49,923
The British had just
come out of a devastating
1385
01:01:49,967 --> 01:01:51,795
experience through
World War II.
1386
01:01:52,709 --> 01:01:56,364
The country was destroyed
and nearly bankrupt.
1387
01:01:56,408 --> 01:01:58,802
They had nothing.
1388
01:01:58,845 --> 01:02:01,500
In just one eight-month period,
1389
01:02:01,543 --> 01:02:04,982
over 42,000 civilians
lost their lives.
1390
01:02:06,157 --> 01:02:09,377
What we went through
in two hours on 911,
1391
01:02:09,421 --> 01:02:12,206
they went through
nearly every single day.
1392
01:02:14,252 --> 01:02:16,907
Remember how we
all felt after 911?
1393
01:02:17,777 --> 01:02:20,214
All of us pulling together?
1394
01:02:20,258 --> 01:02:21,955
I guess that's how they felt.
1395
01:02:23,696 --> 01:02:25,393
And the first way
that they decided
1396
01:02:25,437 --> 01:02:27,526
to pull together after the war
1397
01:02:27,569 --> 01:02:31,182
was to provide free
medical care for everyone.
1398
01:02:32,270 --> 01:02:34,228
[Tony Benn] Even Mrs. Thatcher
said,
1399
01:02:34,272 --> 01:02:37,754
"The National Health Service
is safe in our hands."
1400
01:02:37,797 --> 01:02:40,539
It's as non-controversial
as votes for women.
1401
01:02:40,582 --> 01:02:41,670
Nobody could come along and sa,
1402
01:02:41,714 --> 01:02:42,889
"Why should women
have the vote?"
1403
01:02:42,933 --> 01:02:44,761
Now because people
wouldn't have it
1404
01:02:44,804 --> 01:02:46,023
and they wouldn't in Britain.
1405
01:02:46,066 --> 01:02:48,939
They wouldn't accept
the deterioration
1406
01:02:48,982 --> 01:02:50,723
or destruction of the
National Health Service.
1407
01:02:50,767 --> 01:02:52,290
[Michael Moore] If Thatcher or
Blair said,
1408
01:02:52,333 --> 01:02:54,466
"I'm going to dismantle
national healthcare..."
1409
01:02:54,509 --> 01:02:56,207
There would have
been a revolution.
1410
01:02:56,250 --> 01:02:58,731
[bright music]
1411
01:02:58,775 --> 01:03:02,953
♪ Everywhere I hear the
sound of marching, ♪
1412
01:03:02,996 --> 01:03:05,520
♪ Charging feet, boy
1413
01:03:05,564 --> 01:03:08,088
[Charles Sabine] A report from
the American Medical Associatin
1414
01:03:08,132 --> 01:03:10,830
into the health of
55 to 64 year-olds,
1415
01:03:10,874 --> 01:03:13,833
says Brits are far
healthier than Americans.
1416
01:03:13,877 --> 01:03:16,444
[Sir Michael Marmot] For every
illness that we looked at,
1417
01:03:16,488 --> 01:03:18,795
Americans had more
of it than English.
1418
01:03:18,838 --> 01:03:21,145
[Charles Sabine] Cancer, heart
disease, hypertension,
1419
01:03:21,188 --> 01:03:22,537
strokes, lung disease,
1420
01:03:22,581 --> 01:03:25,236
all significantly
higher for Americans.
1421
01:03:25,279 --> 01:03:27,151
Even the poorest
people in England
1422
01:03:27,194 --> 01:03:28,892
with all the
environmental factors
1423
01:03:28,935 --> 01:03:31,459
that give them the worst
health in the country
1424
01:03:31,503 --> 01:03:33,287
can expect to live longer
1425
01:03:33,331 --> 01:03:35,724
than the wealthiest
people in America.
1426
01:03:35,768 --> 01:03:37,291
♪ Hey, think the time is right
1427
01:03:37,335 --> 01:03:40,817
♪ For a palace revolution
1428
01:03:43,907 --> 01:03:45,343
[Michael Moore] I was
wondering, though,
1429
01:03:45,386 --> 01:03:47,954
what's it like for the
doctors here in Britain
1430
01:03:47,998 --> 01:03:51,523
who have to live under
this kind of state control?
1431
01:03:51,566 --> 01:03:53,307
And you're a family doctor?
1432
01:03:53,351 --> 01:03:54,874
[Dr. Tariq Hussain] Yeah, I
suppose we'd call them GPs
1433
01:03:54,918 --> 01:03:56,702
or general practitioners here.
1434
01:03:56,745 --> 01:03:58,704
Right, so you have
a family practice?
1435
01:03:58,747 --> 01:04:00,097
Yeah, it's an NHS practice.
1436
01:04:00,140 --> 01:04:02,273
We have nine doctors
within that practice.
1437
01:04:02,316 --> 01:04:03,448
You're paid for
by the government?
1438
01:04:03,491 --> 01:04:04,579
Paid for by the government.
1439
01:04:04,623 --> 01:04:05,580
So, you work
1440
01:04:05,624 --> 01:04:06,581
for the government?
Oh, yeah.
1441
01:04:06,625 --> 01:04:07,669
You're a government-paid doctor.
1442
01:04:07,713 --> 01:04:08,932
Absolutely.
A patient comes to you,
1443
01:04:08,975 --> 01:04:10,759
before you treat them,
do you have to call
1444
01:04:10,803 --> 01:04:13,588
the government insurance
company before you treat them?
1445
01:04:13,632 --> 01:04:15,373
No, I don't deal
with money at all
1446
01:04:15,416 --> 01:04:17,418
on an everyday basis.
1447
01:04:17,462 --> 01:04:18,985
Have you ever had to say no
1448
01:04:19,029 --> 01:04:20,682
to someone who was
sick and needed help?
1449
01:04:20,726 --> 01:04:22,162
No, never.
1450
01:04:22,206 --> 01:04:25,296
Have you heard of anyone
being in the hospital
1451
01:04:25,339 --> 01:04:26,819
and being removed
1452
01:04:26,863 --> 01:04:27,907
because they couldn't
pay their bill?
1453
01:04:27,951 --> 01:04:29,126
No, never.
1454
01:04:29,169 --> 01:04:30,605
And I wouldn't wanna
work in that system.
1455
01:04:30,649 --> 01:04:31,868
So, working for the government,
1456
01:04:31,911 --> 01:04:33,652
you probably have to
use public transport?
1457
01:04:34,609 --> 01:04:36,785
No, I have a car that I use
1458
01:04:36,829 --> 01:04:39,179
and I drive to work.
- An old beater?
1459
01:04:39,223 --> 01:04:41,965
[dramatic music]
1460
01:04:45,838 --> 01:04:47,753
You live in kinda a
rough part of town?
1461
01:04:48,972 --> 01:04:50,712
I live in a terrific
part of town.
1462
01:04:50,756 --> 01:04:51,888
It's called Greenwich.
1463
01:04:53,193 --> 01:04:56,022
[bright music]
1464
01:04:56,066 --> 01:04:56,893
It's a lovely house.
1465
01:04:56,936 --> 01:04:58,416
It's a three-story house.
1466
01:04:58,459 --> 01:05:00,809
How many other families
have to live with you?
1467
01:05:00,853 --> 01:05:02,333
There's four bedrooms.
1468
01:05:02,376 --> 01:05:04,117
My wife and my son.
1469
01:05:04,161 --> 01:05:06,293
It's just the three of us ther.
1470
01:05:06,337 --> 01:05:08,295
How much did you pay for that?
1471
01:05:08,339 --> 01:05:10,210
£550,000.
1472
01:05:11,690 --> 01:05:13,344
So, a million dollars?
1473
01:05:13,387 --> 01:05:14,301
Yeah.
1474
01:05:14,345 --> 01:05:15,737
You're a government-paid doctor
1475
01:05:15,781 --> 01:05:17,957
on a national health
insurance healthcare plan here
1476
01:05:18,958 --> 01:05:20,873
and you live in a
million-dollar home?
1477
01:05:20,917 --> 01:05:22,309
Yes.
1478
01:05:22,353 --> 01:05:24,921
[bright music]
1479
01:05:25,965 --> 01:05:28,098
I think probably my friends
think we do quite well.
1480
01:05:28,141 --> 01:05:29,664
Really, how well do you do?
1481
01:05:30,622 --> 01:05:32,841
I earn around 85,000,
including pension.
1482
01:05:32,885 --> 01:05:35,409
- £85,000?
- £85,000 a year.
1483
01:05:35,453 --> 01:05:36,584
And that includes pension
1484
01:05:36,628 --> 01:05:38,369
that they would pay in to me.
1485
01:05:38,412 --> 01:05:41,459
They probably earn just over
£100,000 within my practice.
1486
01:05:41,502 --> 01:05:44,418
£100,000, so that's
almost $200,000?
1487
01:05:44,462 --> 01:05:45,985
Yes, absolutely.
1488
01:05:46,029 --> 01:05:47,073
The money that we earn,
1489
01:05:47,117 --> 01:05:48,596
we get paid by what we do.
1490
01:05:48,640 --> 01:05:50,337
So, the better we
do for our patients,
1491
01:05:50,381 --> 01:05:52,557
then the more we get paid.
1492
01:05:52,600 --> 01:05:53,906
What do you mean?
1493
01:05:53,950 --> 01:05:55,777
There's a new system.
1494
01:05:55,821 --> 01:05:58,519
And in that new system,
if the most number
1495
01:05:58,563 --> 01:06:00,347
of your patients have
low blood pressures
1496
01:06:00,391 --> 01:06:02,828
or you get most of your
patients to stop smoking
1497
01:06:02,871 --> 01:06:04,699
or you get your
patients to have things
1498
01:06:04,743 --> 01:06:06,527
like mental health
reviews if they're unwell
1499
01:06:06,571 --> 01:06:08,834
or low cholesterol's,
then you get paid more.
1500
01:06:09,835 --> 01:06:11,402
This year, if you
get more people
1501
01:06:11,445 --> 01:06:13,317
that are your patients
to stop smoking,
1502
01:06:13,360 --> 01:06:15,014
you'll get more money,
1503
01:06:15,058 --> 01:06:15,884
you'll earn more?
1504
01:06:15,928 --> 01:06:17,321
Oh, yeah, absolutely.
1505
01:06:17,364 --> 01:06:19,497
So, doctors in America
do not necessarily have
1506
01:06:19,540 --> 01:06:23,936
to fear having a
universal healthcare?
1507
01:06:23,980 --> 01:06:26,634
No, I think if you want to have
1508
01:06:26,678 --> 01:06:28,288
two or three million
dollar homes
1509
01:06:28,332 --> 01:06:30,160
and four or five nice cars
1510
01:06:30,203 --> 01:06:32,249
and six or seven
nice televisions,
1511
01:06:32,292 --> 01:06:34,686
then maybe, yeah, you
need to practice somewhere
1512
01:06:34,729 --> 01:06:36,122
where you can earn that.
1513
01:06:36,166 --> 01:06:38,342
But I think we live
comfortably here.
1514
01:06:38,385 --> 01:06:39,560
London is an expensive city,
1515
01:06:39,604 --> 01:06:41,432
but I think we live
very comfortably.
1516
01:06:41,475 --> 01:06:43,434
And you're getting by okay
on the million-dollar home,
1517
01:06:43,477 --> 01:06:45,784
the Audi and the flat-screen TV?
1518
01:06:45,827 --> 01:06:47,394
Yeah, we're coping with those.
1519
01:06:49,657 --> 01:06:51,833
[Tony Benn] I think democracy is
the most revolutionary thing
1520
01:06:51,877 --> 01:06:53,096
in the world.
1521
01:06:53,139 --> 01:06:54,880
Far more revolutionary
than socialist ideas
1522
01:06:54,923 --> 01:06:56,142
or anybody else's idea.
1523
01:06:56,186 --> 01:06:58,318
Because if you have power,
1524
01:06:58,362 --> 01:07:01,887
you use it to meet the needs
of you and your community.
1525
01:07:01,930 --> 01:07:05,717
And this idea of choice
which capital talks about,
1526
01:07:05,760 --> 01:07:06,935
"You've got to have a choice."
1527
01:07:06,979 --> 01:07:08,807
Choice depends on the
freedom to choose.
1528
01:07:08,850 --> 01:07:10,113
And if you're
shackled with debt,
1529
01:07:10,156 --> 01:07:11,810
you don't have a
freedom to choose.
1530
01:07:11,853 --> 01:07:13,812
It seems that it
benefits the system
1531
01:07:13,855 --> 01:07:16,554
if the average person
is shackled with debt.
1532
01:07:16,597 --> 01:07:18,817
People in debt become hopeless
1533
01:07:18,860 --> 01:07:20,949
and hopeless people don't vote.
1534
01:07:20,993 --> 01:07:22,777
They will say,
everyone should vote,
1535
01:07:22,821 --> 01:07:25,650
but I think if the
poor in Britain
1536
01:07:25,693 --> 01:07:27,565
or the United States turned out
1537
01:07:27,608 --> 01:07:29,915
and voted for people who
represented their interests,
1538
01:07:29,958 --> 01:07:32,657
it would be a real
democratic revolution.
1539
01:07:32,700 --> 01:07:33,962
So, they don't
want it to happen.
1540
01:07:34,006 --> 01:07:36,095
So, keeping people
hopeless and pessimistic.
1541
01:07:37,009 --> 01:07:38,141
See, I think there are two ways
1542
01:07:38,184 --> 01:07:40,578
in which people are controlled.
1543
01:07:40,621 --> 01:07:42,449
First of all, frighten people
1544
01:07:42,493 --> 01:07:44,886
and secondly, demoralize them.
1545
01:07:44,930 --> 01:07:47,585
An educated, healthy
and confident nation
1546
01:07:47,628 --> 01:07:49,108
is harder to govern.
1547
01:07:49,152 --> 01:07:50,718
And I think there's an element
1548
01:07:50,762 --> 01:07:51,893
in the thinking of some people,
1549
01:07:51,937 --> 01:07:54,548
"We don't want people
to be educated,
1550
01:07:54,592 --> 01:07:56,420
healthy and confident,
1551
01:07:56,463 --> 01:07:58,726
because they would
get out of control."
1552
01:07:58,770 --> 01:08:01,425
The top 1% of the
world's population
1553
01:08:01,468 --> 01:08:02,991
own 80% of the world's wealth.
1554
01:08:03,035 --> 01:08:04,645
It's incredible that
people put up with it,
1555
01:08:04,689 --> 01:08:07,126
but they're poor,
1556
01:08:07,170 --> 01:08:09,563
they're demoralized,
they're frightened.
1557
01:08:09,607 --> 01:08:12,088
And therefore, they think
perhaps the safest thing
1558
01:08:12,131 --> 01:08:14,394
to do is to take orders
and hope for the best.
1559
01:08:17,528 --> 01:08:19,660
[dramatic music]
1560
01:08:19,704 --> 01:08:21,967
[Michael Moore] And hope for te
best is what we do
1561
01:08:22,010 --> 01:08:23,664
right from the
moment we're born.
1562
01:08:24,839 --> 01:08:26,667
We've got the worst
infant mortality rate
1563
01:08:26,711 --> 01:08:28,321
in the western world.
1564
01:08:28,365 --> 01:08:31,585
A baby born in El Salvador has
a better chance of surviving
1565
01:08:31,629 --> 01:08:33,152
than a baby born in Detroit.
1566
01:08:34,240 --> 01:08:36,329
But it gets better
when we go to school.
1567
01:08:36,373 --> 01:08:37,896
[News Reporter] Classrooms with
40 students,
1568
01:08:37,939 --> 01:08:39,854
schools with no science labs.
1569
01:08:39,898 --> 01:08:41,508
[Michael Moore] No wonder the
majority of our young adults
1570
01:08:41,552 --> 01:08:43,075
can't find Britain on a map.
1571
01:08:43,119 --> 01:08:45,556
But that's okay,
there's always college
1572
01:08:45,599 --> 01:08:46,774
and by the time we graduate,
1573
01:08:46,818 --> 01:08:48,385
our ass is so in hock,
1574
01:08:48,428 --> 01:08:50,648
we're deep in debt before
we even have our first job.
1575
01:08:50,691 --> 01:08:52,128
[Young Man] I'm at about...
1576
01:08:52,171 --> 01:08:54,739
We'll say about $35,000 in debt.
1577
01:08:54,782 --> 01:08:56,523
And that's for my
third year in college.
1578
01:08:56,567 --> 01:08:57,872
[Michael Moore] That way, you'l
be the kind of employee
1579
01:08:57,916 --> 01:08:58,786
they're looking for.
1580
01:08:58,830 --> 01:09:00,179
One who needs this job.
1581
01:09:00,223 --> 01:09:03,313
3,904, 3,905.
1582
01:09:03,356 --> 01:09:04,749
And what employer wouldn't want
1583
01:09:04,792 --> 01:09:06,446
to employ someone thousands
of dollars in debt
1584
01:09:06,490 --> 01:09:08,448
because they won't
cause any trouble?
1585
01:09:09,928 --> 01:09:12,104
In addition to having to
pay off your college debt,
1586
01:09:12,148 --> 01:09:14,106
you need a job with
health insurance.
1587
01:09:14,150 --> 01:09:17,022
It would be horrible to lose
that kind of job, wouldn't it?
1588
01:09:17,065 --> 01:09:18,980
[Boss] You can always quit, you
know.
1589
01:09:19,024 --> 01:09:21,853
There's no law that says
you have to work here.
1590
01:09:21,896 --> 01:09:24,072
[Michael Moore] And if that one
job doesn't pay all the bills,
1591
01:09:24,116 --> 01:09:26,162
don't worry, you
can get another one
1592
01:09:26,205 --> 01:09:27,337
and another one
1593
01:09:27,380 --> 01:09:28,207
[bell rings]
1594
01:09:28,251 --> 01:09:29,687
and another one.
1595
01:09:29,730 --> 01:09:32,342
[Woman] I work three jobs and I
feel like I contribute.
1596
01:09:32,385 --> 01:09:33,560
You work three jobs?
1597
01:09:33,604 --> 01:09:35,127
Three jobs, yes.
1598
01:09:35,171 --> 01:09:36,520
Uniquely American, isn't it?
1599
01:09:36,563 --> 01:09:39,087
That is fantastic that
you're doing that.
1600
01:09:39,131 --> 01:09:40,437
[audience applauding]
1601
01:09:40,480 --> 01:09:41,264
[beep]
1602
01:09:41,307 --> 01:09:42,874
Get any sleep?
1603
01:09:42,917 --> 01:09:44,528
[Moore] And if you're not
sleeping, take pharmaceuticals.
1604
01:09:44,571 --> 01:09:45,746
[Commercials] You're tired all
the time.
1605
01:09:45,790 --> 01:09:47,313
You may feel sad, hopeless,
1606
01:09:47,357 --> 01:09:49,359
If you suffer from
excessive worry...
1607
01:09:49,402 --> 01:09:50,534
You could be suffering
1608
01:09:50,577 --> 01:09:52,144
from generalized
anxiety disorder.
1609
01:09:52,188 --> 01:09:53,537
It could be adult ADD.
1610
01:09:53,580 --> 01:09:55,365
- Talk to you doctor.
- Ask your doctor.
1611
01:09:55,408 --> 01:09:56,496
- Ask your doctor.
- Ask your doctor.
1612
01:09:56,540 --> 01:09:57,671
Ask your doctor.
1613
01:09:57,715 --> 01:09:58,585
[Michael Moore] Yes, ask your
doctor
1614
01:09:58,629 --> 01:10:00,805
and ask him for more drugs.
1615
01:10:00,848 --> 01:10:01,762
[bright music]
1616
01:10:01,806 --> 01:10:02,633
That should keep you doped up
1617
01:10:02,676 --> 01:10:03,895
until it's time to retire.
1618
01:10:03,938 --> 01:10:05,505
Did I say retire?
1619
01:10:05,549 --> 01:10:07,115
[laughs]
1620
01:10:07,159 --> 01:10:08,465
Well, if you do make it to 80,
1621
01:10:08,508 --> 01:10:09,901
I'm sure your pension
will still be there.
1622
01:10:09,944 --> 01:10:11,468
Unlike the new employees
for these companies,
1623
01:10:11,511 --> 01:10:13,557
who'll never see a pension.
1624
01:10:13,600 --> 01:10:14,819
But don't worry,
1625
01:10:14,862 --> 01:10:16,212
I'm sure our kids
will take care of us
1626
01:10:16,255 --> 01:10:18,910
considering the great
life we've given 'em.
1627
01:10:18,953 --> 01:10:21,042
And remember, let's defeat
the terrorists over there
1628
01:10:21,086 --> 01:10:22,870
so we don't have
to fight them here.
1629
01:10:24,437 --> 01:10:28,267
Kaiser Permanente is the
largest HMO in the country.
1630
01:10:28,311 --> 01:10:30,617
And Dawnelle Keyes
was fortunate enough
1631
01:10:30,661 --> 01:10:33,011
to be fully insured by them.
1632
01:10:33,054 --> 01:10:34,491
It's a good thing,
1633
01:10:34,534 --> 01:10:37,407
because one night her 18
-month-old daughter, Mychelle,
1634
01:10:37,450 --> 01:10:40,236
developed a fever of over 104.
1635
01:10:41,149 --> 01:10:44,370
So, like any responsible
mom, she called 911
1636
01:10:44,414 --> 01:10:46,154
and the ambulance took Mychelle
1637
01:10:46,198 --> 01:10:47,634
to the closest hospital.
1638
01:10:48,722 --> 01:10:50,768
The hospital
checked with her HMO
1639
01:10:50,811 --> 01:10:52,160
and they were told that Kaiser
1640
01:10:52,204 --> 01:10:53,640
would not cover the tests
1641
01:10:53,684 --> 01:10:56,164
and the antibiotics
necessary to treat Mychelle.
1642
01:10:57,775 --> 01:10:59,124
She would have to take her
1643
01:10:59,167 --> 01:11:02,649
to an in-network,
Kaiser-owned hospital.
1644
01:11:02,693 --> 01:11:06,000
[Dawnelle] Kaiser said that I
should bring her by car
1645
01:11:06,044 --> 01:11:07,654
to the hospital
1646
01:11:07,698 --> 01:11:09,569
and that she
shouldn't be treated
1647
01:11:09,613 --> 01:11:11,179
at Martin Luther King.
1648
01:11:11,223 --> 01:11:14,226
And I just continued to
ask them to treat her
1649
01:11:14,270 --> 01:11:15,575
and they refused.
1650
01:11:17,708 --> 01:11:21,668
My daughter got worse
and she had a seizure.
1651
01:11:23,409 --> 01:11:24,976
[Michael Moore] Dawnelle begged
the doctors to not listen
1652
01:11:25,019 --> 01:11:27,892
to Kaiser and to
treat her daughter.
1653
01:11:27,935 --> 01:11:29,110
[dramatic music]
1654
01:11:29,154 --> 01:11:31,374
I was escorted out
of the hospital
1655
01:11:31,417 --> 01:11:33,767
because they felt
that I was a threat.
1656
01:11:35,856 --> 01:11:37,858
After hours of delay,
1657
01:11:37,902 --> 01:11:39,860
she was transported to Kaiser.
1658
01:11:39,904 --> 01:11:43,603
And got there just in time
to go into cardiac arrest.
1659
01:11:44,822 --> 01:11:47,390
They worked on her
for about 30 minutes
1660
01:11:47,433 --> 01:11:48,869
trying to revive her.
1661
01:11:49,696 --> 01:11:52,046
And the doctors came in
1662
01:11:52,090 --> 01:11:55,441
and let us know that
she had expired.
1663
01:11:58,923 --> 01:12:01,795
I was in a daze, a real daze.
1664
01:12:01,839 --> 01:12:04,189
It just didn't seem real.
1665
01:12:05,538 --> 01:12:07,323
I just held her.
1666
01:12:07,366 --> 01:12:08,802
I held her and I told her
1667
01:12:08,846 --> 01:12:11,675
that Mommy tried her
best to help her,
1668
01:12:11,718 --> 01:12:13,894
to make sure that
she was gonna get
1669
01:12:13,938 --> 01:12:16,941
the treatment she
needed to receive.
1670
01:12:18,072 --> 01:12:21,032
And that I was sorry that
I wasn't able to help her.
1671
01:12:26,820 --> 01:12:29,780
[indistinct]
1672
01:12:29,823 --> 01:12:32,783
[computerized tune]
1673
01:12:36,221 --> 01:12:38,484
[Michael Moore] This is Karena
and her daughter Zoe.
1674
01:12:39,485 --> 01:12:42,749
Karena is a graduate of
Michigan State University
1675
01:12:42,793 --> 01:12:45,404
and a native of my hometown
of Flint, Michigan.
1676
01:12:46,318 --> 01:12:47,972
Six months ago, Zoe,
1677
01:12:48,015 --> 01:12:50,148
like Dawnelle's baby Mychelle,
1678
01:12:50,191 --> 01:12:52,411
came down with a high fever.
1679
01:12:52,455 --> 01:12:54,848
[Karena] What happened is she
stopped breathing
1680
01:12:54,892 --> 01:12:56,154
for a little while, turned blue
1681
01:12:56,197 --> 01:12:59,723
and passed out in my
arms, which was...
1682
01:12:59,766 --> 01:13:03,335
It was the most horrible
moment in my life, I think,
1683
01:13:03,379 --> 01:13:06,817
just because I thought that
she was either dead or dying.
1684
01:13:06,860 --> 01:13:08,688
And I had no clue what to do.
1685
01:13:09,733 --> 01:13:12,692
At the hospital, they
gave her some medicine
1686
01:13:12,736 --> 01:13:14,041
to bring the fever down
1687
01:13:14,085 --> 01:13:16,566
and examined her,
took some blood.
1688
01:13:16,609 --> 01:13:18,481
What did they determine
was wrong with her?
1689
01:13:18,524 --> 01:13:19,917
It was a throat infection.
1690
01:13:19,960 --> 01:13:23,486
But we stayed at the hospital
from Friday to Sunday,
1691
01:13:23,529 --> 01:13:25,531
just so they could
keep an eye on her.
1692
01:13:25,575 --> 01:13:26,880
[Michael Moore] You stayed
there that long?
1693
01:13:26,924 --> 01:13:30,057
Yeah, they just basically
kept an eye on her.
1694
01:13:30,101 --> 01:13:31,450
And how much did
all this cost you,
1695
01:13:31,494 --> 01:13:33,974
the three-plus days
in the hospital?
1696
01:13:34,018 --> 01:13:35,280
Nothing.
1697
01:13:35,323 --> 01:13:36,107
Nothing?
1698
01:13:36,150 --> 01:13:37,108
Nothing.
1699
01:13:37,151 --> 01:13:37,935
Nothing at all.
1700
01:13:37,978 --> 01:13:39,415
And that's because?
1701
01:13:40,503 --> 01:13:42,243
I live in France [laughs].
1702
01:13:42,287 --> 01:13:43,070
You live in France?
1703
01:13:43,114 --> 01:13:44,550
Yeah.
1704
01:13:44,594 --> 01:13:47,161
[bright music]
1705
01:13:47,205 --> 01:13:49,033
Ah, France.
1706
01:13:49,076 --> 01:13:50,600
They enjoy their wine.
1707
01:13:50,643 --> 01:13:53,777
Their cigarettes and
their fatty foods.
1708
01:13:53,820 --> 01:13:56,997
And yet, just like the
Canadians and the Brits,
1709
01:13:57,041 --> 01:13:59,304
they live much
longer than we do.
1710
01:13:59,347 --> 01:14:03,264
Something about that
seemed grossly unfair.
1711
01:14:03,308 --> 01:14:05,049
[bright music]
1712
01:14:05,092 --> 01:14:06,659
This is Alexi Cremieux.
1713
01:14:06,703 --> 01:14:09,619
He spent his entire
adult life in the US
1714
01:14:09,662 --> 01:14:11,403
without health insurance.
1715
01:14:13,884 --> 01:14:16,321
[Alexi] I lived in America for
13 years.
1716
01:14:16,364 --> 01:14:18,062
I loved my life there.
1717
01:14:18,105 --> 01:14:20,499
But then when I discovered
that I had a tumor
1718
01:14:20,543 --> 01:14:22,414
and I didn't have
health insurance,
1719
01:14:22,458 --> 01:14:25,243
unfortunately, I had
to come back here.
1720
01:14:25,286 --> 01:14:27,550
And even though I had
never paid taxes in France
1721
01:14:27,593 --> 01:14:28,464
'cause I never worked here.
1722
01:14:28,507 --> 01:14:29,813
I left when I was 18,
1723
01:14:29,856 --> 01:14:31,118
I didn't even have a
Social Security number.
1724
01:14:31,162 --> 01:14:32,555
For them it was,
1725
01:14:32,598 --> 01:14:34,121
"He needs treatment,
he has no income,
1726
01:14:34,165 --> 01:14:39,126
so we're gonna give him
the treatment he needs."
1727
01:14:39,170 --> 01:14:40,519
Michael Moore] How are you doig
now?
1728
01:14:40,563 --> 01:14:41,912
I'm healthy now,
1729
01:14:41,955 --> 01:14:44,175
but I had three months
of intense chemotherapy.
1730
01:14:44,218 --> 01:14:46,482
So, after the three
months, I saw my doctor
1731
01:14:46,525 --> 01:14:48,135
and he said, "You
wanna go back to work?"
1732
01:14:48,179 --> 01:14:49,833
I said, "No, I
don't feel like it.
1733
01:14:50,877 --> 01:14:52,009
Right now, I'm not ready."
1734
01:14:52,052 --> 01:14:53,576
He said, "Well, how
much do you need?"
1735
01:14:53,619 --> 01:14:55,186
I said, "Well, I don't know."
1736
01:14:55,229 --> 01:14:56,796
He said, "Would three
months be okay?"
1737
01:14:56,840 --> 01:14:59,538
I said, "I think three
months would be fine."
1738
01:14:59,582 --> 01:15:01,540
He said, "OK, so take
three months off."
1739
01:15:01,584 --> 01:15:05,588
So, he wrote me a note
that I gave to my employer
1740
01:15:05,631 --> 01:15:07,198
so to make sure that I got paid.
1741
01:15:07,241 --> 01:15:08,416
[bright music]
1742
01:15:08,460 --> 01:15:10,375
So, I went to the
south of France...
1743
01:15:10,418 --> 01:15:12,595
[Michael Moore]Wait a minute,
you get three months off with
pay?
1744
01:15:12,638 --> 01:15:14,771
Yes, yes.
1745
01:15:14,814 --> 01:15:19,819
I get 65% paid by the government
1746
01:15:19,863 --> 01:15:23,562
and then the other 35%
is paid by my employer,
1747
01:15:23,606 --> 01:15:26,870
so to make sure you get 100%.
1748
01:15:26,913 --> 01:15:28,045
[bright music]
1749
01:15:28,088 --> 01:15:29,437
So, it was April,
it was spring again.
1750
01:15:29,481 --> 01:15:32,658
So, I started right away,
sucking up some sun.
1751
01:15:32,702 --> 01:15:34,921
And that really helped me a lot,
1752
01:15:36,619 --> 01:15:37,837
to recharge my batteries.
1753
01:15:39,012 --> 01:15:40,231
It was like night and day.
1754
01:15:40,274 --> 01:15:43,147
In three months, I went
from a 95-year-old man
1755
01:15:43,190 --> 01:15:46,367
to a 35-year-old man again.
1756
01:15:46,411 --> 01:15:48,587
But that's because
I had that time
1757
01:15:48,631 --> 01:15:50,023
to take care of myself.
1758
01:15:50,067 --> 01:15:52,635
[bright music]
1759
01:15:55,812 --> 01:15:57,204
[Dr. Jacques Milliez] I'm not
really in a position
1760
01:15:57,248 --> 01:16:01,992
to make any judgment
concerning the American system.
1761
01:16:02,035 --> 01:16:05,604
I think the United States
is a great, great country.
1762
01:16:05,648 --> 01:16:07,388
Americans are great people.
1763
01:16:07,432 --> 01:16:08,651
I really love them.
1764
01:16:08,694 --> 01:16:13,394
But as a doctor first,
as a citizen second
1765
01:16:13,699 --> 01:16:16,267
and eventually, as
a patient third,
1766
01:16:16,310 --> 01:16:18,486
I'm very glad to be in France.
1767
01:16:19,487 --> 01:16:21,533
It's kind of a luxury here.
1768
01:16:21,577 --> 01:16:24,449
You are sick, you
step in a hospital,
1769
01:16:24,492 --> 01:16:25,711
you get the care you need.
1770
01:16:25,755 --> 01:16:27,713
It doesn't depend
on your premiums.
1771
01:16:27,757 --> 01:16:29,672
It depends on what you need.
1772
01:16:29,715 --> 01:16:32,152
One of the principles
is solidarity.
1773
01:16:32,196 --> 01:16:35,068
People who are better off pay
1774
01:16:35,112 --> 01:16:36,592
for those who are worse off.
1775
01:16:37,505 --> 01:16:39,246
You pay according to your means
1776
01:16:39,290 --> 01:16:41,248
and you receive
according to your needs.
1777
01:16:41,292 --> 01:16:43,468
[Michael Moore] Do you think
that will ever work in America?
1778
01:16:44,861 --> 01:16:45,688
No.
1779
01:16:47,167 --> 01:16:48,386
He could barely contain
1780
01:16:48,429 --> 01:16:50,954
his seething anti-Americanism.
1781
01:16:50,997 --> 01:16:54,087
And I just didn't wanna
listen to any more of it.
1782
01:16:54,131 --> 01:16:57,308
[indistinct chatter]
1783
01:16:59,397 --> 01:17:03,314
[ Moore V.O.] So, I found a
group of Americans currently
living in Paris
1784
01:17:03,357 --> 01:17:05,577
who I know would
tell me the truth.
1785
01:17:05,621 --> 01:17:06,839
[indistinct chatter]
1786
01:17:06,883 --> 01:17:08,667
[Male Expat] I was diagnosed
five years ago
1787
01:17:08,711 --> 01:17:10,234
with Type I diabetes.
1788
01:17:10,277 --> 01:17:13,063
I was a bit nervous
to tell them I had...
1789
01:17:13,106 --> 01:17:14,673
- There's a place we have...
- To tell the French?
1790
01:17:14,717 --> 01:17:15,805
To tell the French.
1791
01:17:15,848 --> 01:17:17,067
There's a place we
have to check off
1792
01:17:17,110 --> 01:17:18,372
whether or not you have
a chronic condition.
1793
01:17:18,416 --> 01:17:19,678
I was nervous that
they were going
1794
01:17:19,722 --> 01:17:21,288
to charge me more or something.
1795
01:17:21,332 --> 01:17:23,595
And instead, I went
into a hospital
1796
01:17:23,639 --> 01:17:25,379
and had round-the-clock care.
1797
01:17:25,423 --> 01:17:28,861
And they do an amazing amount
preventative care as well.
1798
01:17:28,905 --> 01:17:30,167
So, they asked if you have
1799
01:17:30,210 --> 01:17:32,865
a preexisting condition
not to punish you,
1800
01:17:32,909 --> 01:17:34,650
but to give you more help?
1801
01:17:34,693 --> 01:17:36,042
Yes.
1802
01:17:36,086 --> 01:17:37,174
[Male Expat #2] I was in the
hospital for a year.
1803
01:17:37,217 --> 01:17:39,916
And as soon as I was in, it was,
1804
01:17:39,959 --> 01:17:43,049
"Well, don't worry, just rest."
1805
01:17:43,093 --> 01:17:44,660
People said "Rest."
1806
01:17:44,703 --> 01:17:45,704
How many sick days
do you get a year?
1807
01:17:45,748 --> 01:17:46,923
Three, four?
1808
01:17:46,966 --> 01:17:48,098
[Pam] I think it's unlimited.
1809
01:17:48,141 --> 01:17:49,708
- Yeah, you're sick.
- Unlimited?
1810
01:17:49,752 --> 01:17:52,624
Yes, how can you
limit sick days?
1811
01:17:52,668 --> 01:17:54,234
If you're sick, you're sick.
1812
01:17:54,278 --> 01:17:57,194
[Female Expat] I've gone to
emergency rooms numerous times
1813
01:17:57,237 --> 01:17:58,586
with four boys.
1814
01:17:58,630 --> 01:18:00,719
And have never waited
more than an hour, never.
1815
01:18:00,763 --> 01:18:01,807
I can call and
have somebody comes
1816
01:18:01,851 --> 01:18:03,679
to the house within
half an hour.
1817
01:18:03,722 --> 01:18:05,158
No way?
1818
01:18:05,202 --> 01:18:06,333
Making a house call?
1819
01:18:06,377 --> 01:18:07,160
At your place?
1820
01:18:07,204 --> 01:18:08,074
How many of you have had
1821
01:18:08,118 --> 01:18:09,467
a house call from a doctor?
1822
01:18:09,510 --> 01:18:11,034
No!
1823
01:18:11,077 --> 01:18:11,948
Last 3:00am last Friday.
1824
01:18:11,991 --> 01:18:13,166
And how much does this cost you?
1825
01:18:13,210 --> 01:18:14,124
- Nothing.
- It's reimbursed.
1826
01:18:14,167 --> 01:18:15,865
What's this service called?
1827
01:18:15,908 --> 01:18:16,779
[phone beep]
1828
01:18:16,822 --> 01:18:19,695
[speaking in foreign language]
1829
01:18:19,738 --> 01:18:20,870
[dramatic music]
1830
01:18:20,913 --> 01:18:22,349
[Michael Moore] Where are we
going?
1831
01:18:22,393 --> 01:18:23,786
[speaking in foreign language]
1832
01:18:23,829 --> 01:18:25,875
[dramatic music]
1833
01:18:25,918 --> 01:18:26,745
[Dr. Leminez] We are going to
see a man
1834
01:18:26,789 --> 01:18:28,486
who has abdominal pain.
1835
01:18:28,529 --> 01:18:29,792
- Abdominal pain?
- Yeah.
1836
01:18:30,793 --> 01:18:33,360
[bright music]
1837
01:18:36,407 --> 01:18:40,324
[speaking in foreign language]
1838
01:19:12,443 --> 01:19:14,097
Where do we go next?
1839
01:19:14,140 --> 01:19:15,402
The next visit?
1840
01:19:15,446 --> 01:19:19,493
[speaking in foreign language]
1841
01:19:19,537 --> 01:19:21,757
[dramatic music]
1842
01:19:21,800 --> 01:19:25,630
[singing in foreign language]
1843
01:19:49,219 --> 01:19:50,394
[Female Expat] One thing that I
say to anyone
1844
01:19:50,437 --> 01:19:51,830
who asks me why I'm
in this country,
1845
01:19:51,874 --> 01:19:53,353
is that I think it's one
1846
01:19:53,397 --> 01:19:56,095
of the family's friendliest
countries that I know of.
1847
01:19:56,139 --> 01:19:58,010
And talk about family values,
1848
01:19:58,054 --> 01:19:59,795
childcare, healthcare...
1849
01:19:59,838 --> 01:20:01,797
[Male Expat] We don't pay for
day care.
1850
01:20:01,840 --> 01:20:03,450
[Female Expat] The day care
where I send my daughter
1851
01:20:03,494 --> 01:20:04,625
and I was a teacher.
1852
01:20:04,669 --> 01:20:06,671
The standards are very high.
1853
01:20:06,714 --> 01:20:09,935
[bright music]
1854
01:20:09,979 --> 01:20:11,110
[Michael Moore] So, how much
does it cost you
1855
01:20:11,154 --> 01:20:12,416
to have two children
here in day care?
1856
01:20:12,459 --> 01:20:13,504
Or how much per hour?
1857
01:20:14,548 --> 01:20:18,465
[speaking in foreign language]
1858
01:20:20,990 --> 01:20:23,644
Are you happy with
how they're cared for?
1859
01:20:23,688 --> 01:20:27,605
[speaking in foreign language]
1860
01:20:38,746 --> 01:20:40,966
Here, my kids,
they're sure that they
1861
01:20:41,010 --> 01:20:43,273
are gonna get a
certain level of care,
1862
01:20:43,316 --> 01:20:44,840
a certain education,
1863
01:20:44,883 --> 01:20:47,277
college I don't
have to worry about.
1864
01:20:47,320 --> 01:20:49,192
What do you mean?
1865
01:20:49,235 --> 01:20:51,237
- It's free.
- You're kidding?
1866
01:20:51,281 --> 01:20:52,891
You can get a college
education for free.
1867
01:20:52,935 --> 01:20:54,893
- No way.
- Yes.
1868
01:20:54,937 --> 01:20:55,851
There's not a sense
of desperation.
1869
01:20:56,808 --> 01:20:58,462
[indistinct chatter]
1870
01:20:58,505 --> 01:21:00,203
They rest, they enjoy life.
1871
01:21:00,246 --> 01:21:01,378
They spend time with their kids,
1872
01:21:01,421 --> 01:21:02,640
there's vacations,
there's family time.
1873
01:21:02,683 --> 01:21:04,903
So, how many weeks
of paid vacation?
1874
01:21:04,947 --> 01:21:06,252
Minimum five weeks.
1875
01:21:06,296 --> 01:21:07,906
Five weeks?
1876
01:21:07,950 --> 01:21:08,951
- Minimum of five weeks?
- That's the french law.
1877
01:21:08,994 --> 01:21:10,866
If you work for a large company,
1878
01:21:10,909 --> 01:21:12,432
you get sometimes
eight, ten weeks.
1879
01:21:12,476 --> 01:21:14,565
Remember that there
is a 35-hour week.
1880
01:21:14,608 --> 01:21:17,220
The productivity
rate is so high here.
1881
01:21:17,263 --> 01:21:19,091
I read it was higher
than the United States.
1882
01:21:20,005 --> 01:21:21,615
If they're working more
than 35 hours a week,
1883
01:21:21,659 --> 01:21:23,182
they'll get extra days off.
1884
01:21:24,314 --> 01:21:26,185
There's part-time and full
-time employees as well.
1885
01:21:26,229 --> 01:21:27,708
You get five weeks paid vacation
1886
01:21:27,752 --> 01:21:29,493
even if you're a
part-time employee?
1887
01:21:29,536 --> 01:21:30,450
Of course.
1888
01:21:30,494 --> 01:21:31,756
Everybody.
1889
01:21:31,799 --> 01:21:32,583
If you get married, the
year you get married,
1890
01:21:32,626 --> 01:21:33,801
you get an extra week
1891
01:21:33,845 --> 01:21:35,455
or extra seven days
for your honeymoon.
1892
01:21:35,499 --> 01:21:37,414
In addition to your five weeks.
1893
01:21:37,457 --> 01:21:38,241
You're paid to take
your honeymoon?
1894
01:21:38,284 --> 01:21:39,459
Correct.
1895
01:21:39,503 --> 01:21:40,939
You got move to France now.
1896
01:21:40,983 --> 01:21:41,766
Yeah, if you move.
1897
01:21:41,809 --> 01:21:42,680
You mean if you gonna move
1898
01:21:42,723 --> 01:21:43,724
from one apartment to another?
1899
01:21:43,768 --> 01:21:45,465
[indistinct chatter]
1900
01:21:45,509 --> 01:21:48,338
You get a day to move and
they pay you that day?
1901
01:21:48,381 --> 01:21:50,079
These are the laws here.
1902
01:21:50,122 --> 01:21:51,428
When my daughter was
three months old,
1903
01:21:51,471 --> 01:21:52,690
there was this free
service that sent somebody
1904
01:21:52,733 --> 01:21:53,952
to your home to give
you tips on what to do
1905
01:21:53,996 --> 01:21:54,822
with your child, how
to get them to sleep,
1906
01:21:54,866 --> 01:21:56,824
every single day, for free.
1907
01:21:56,868 --> 01:21:57,738
[indistinct chatter]
1908
01:21:57,782 --> 01:21:58,522
And they'll come to your house
1909
01:21:58,565 --> 01:21:59,958
and do your laundry!
1910
01:22:00,002 --> 01:22:01,525
[all laughing]
1911
01:22:01,568 --> 01:22:02,918
They will, sure!
1912
01:22:02,961 --> 01:22:04,354
No, stop, stop!
1913
01:22:06,312 --> 01:22:10,229
- When you have a baby.
- When you have a baby.
1914
01:22:11,752 --> 01:22:12,971
What are you doing?
1915
01:22:13,015 --> 01:22:16,932
[speaking in foreign language]
1916
01:22:19,021 --> 01:22:20,544
You from the government?
1917
01:22:20,587 --> 01:22:23,982
[speaking in foreign language]
1918
01:22:24,026 --> 01:22:25,331
She do anything else?
1919
01:22:25,375 --> 01:22:26,985
[Mother] If I want, yes.
1920
01:22:27,029 --> 01:22:29,640
She's, of course, taking
care of the children.
1921
01:22:30,815 --> 01:22:33,383
And I think if I ask her
1922
01:22:34,427 --> 01:22:36,734
to prepare a meal for
tonight, she can do it.
1923
01:22:38,388 --> 01:22:42,305
[speaking in foreign language]
1924
01:22:43,393 --> 01:22:44,220
No problem.
1925
01:22:46,222 --> 01:22:50,269
She's coming twice a
week, four hours a day.
1926
01:22:50,313 --> 01:22:52,184
So, I can do everything I want,
1927
01:22:52,228 --> 01:22:54,360
for me, for the
house, for my husband,
1928
01:22:54,404 --> 01:22:56,275
during four hours.
1929
01:22:56,319 --> 01:22:58,321
And it's very precious for me.
1930
01:22:58,364 --> 01:22:59,757
You don't have any associations?
1931
01:22:59,800 --> 01:23:01,672
Nothing to help like that?
1932
01:23:01,715 --> 01:23:04,762
No, nobody from the
government comes
1933
01:23:04,805 --> 01:23:06,807
to your home in America
1934
01:23:06,851 --> 01:23:09,462
and does your laundry for
you if you're a new mother.
1935
01:23:11,029 --> 01:23:12,204
It's difficult.
1936
01:23:12,248 --> 01:23:13,075
Yeah.
1937
01:23:14,250 --> 01:23:16,426
Something that I
experience a lot of
1938
01:23:16,469 --> 01:23:19,037
with my own family is guilt.
1939
01:23:19,081 --> 01:23:21,170
Guilt for being here almost
1940
01:23:21,213 --> 01:23:23,433
and seeing the advantages
1941
01:23:23,476 --> 01:23:25,565
and the benefits I have
at such a young age.
1942
01:23:25,609 --> 01:23:28,786
And things that my parents
worked their whole life for,
1943
01:23:28,829 --> 01:23:31,354
haven't even come
close to touching.
1944
01:23:31,397 --> 01:23:34,357
It's really hard to
know that you're here
1945
01:23:34,400 --> 01:23:36,707
in a very privileged position,
1946
01:23:36,750 --> 01:23:37,925
not living the high life,
1947
01:23:37,969 --> 01:23:39,710
but in comparison, definitely.
1948
01:23:39,753 --> 01:23:43,496
And that seems
completely unfair.
1949
01:23:44,628 --> 01:23:47,544
One of the things that keeps
everything running here
1950
01:23:47,587 --> 01:23:50,242
is that the government
is afraid of the people.
1951
01:23:50,286 --> 01:23:52,070
They're afraid of protests,
1952
01:23:52,114 --> 01:23:54,681
they're afraid of
reactions from the people.
1953
01:23:54,725 --> 01:23:55,813
Whereas in the states,
1954
01:23:55,856 --> 01:23:57,423
people are afraid
of the government.
1955
01:23:57,467 --> 01:24:00,731
They're afraid of acting up,
1956
01:24:00,774 --> 01:24:01,993
they're afraid of protesting,
1957
01:24:02,037 --> 01:24:03,821
they're afraid of getting out.
1958
01:24:03,864 --> 01:24:05,910
In France, that's
what people do.
1959
01:24:05,953 --> 01:24:07,738
[dramatic music]
1960
01:24:07,781 --> 01:24:11,611
[singing in foreign language]
1961
01:24:14,049 --> 01:24:17,965
[speaking in foreign language]
1962
01:24:44,557 --> 01:24:46,777
[dramatic music]
1963
01:24:46,820 --> 01:24:48,605
[Michael Moore] Free college
education,
1964
01:24:48,648 --> 01:24:52,348
free medical care,
government-issued nannies,
1965
01:24:52,391 --> 01:24:56,003
I began to wonder how do
they pay for all this?
1966
01:24:56,047 --> 01:24:59,746
And then I realized
they're drowning in taxes!
1967
01:24:59,790 --> 01:25:01,096
I wanted to see what effect
1968
01:25:01,139 --> 01:25:03,924
this would have on a
nice French family.
1969
01:25:03,968 --> 01:25:05,578
So, I went to find out.
1970
01:25:06,797 --> 01:25:09,365
[bright music]
1971
01:25:10,540 --> 01:25:11,715
- Hello.
- Hello.
1972
01:25:11,758 --> 01:25:13,325
- Thank you.
- Welcome.
1973
01:25:13,369 --> 01:25:14,283
[bright music]
1974
01:25:14,326 --> 01:25:15,240
This is very nice.
1975
01:25:15,284 --> 01:25:18,113
[bright music]
1976
01:25:18,156 --> 01:25:22,073
[speaking in foreign language]
1977
01:25:25,990 --> 01:25:27,774
- It's the news.
- Yes.
1978
01:25:27,818 --> 01:25:30,081
[bright music]
1979
01:25:30,125 --> 01:25:32,301
What is your combined income for
1980
01:25:32,344 --> 01:25:35,173
the two of you together
for, say one month?
1981
01:25:35,217 --> 01:25:39,134
[speaking in foreign language]
1982
01:25:40,700 --> 01:25:41,484
All right, you're an engineer
1983
01:25:41,527 --> 01:25:42,311
and she's an assistant?
1984
01:25:42,354 --> 01:25:43,181
Not bad.
1985
01:25:44,139 --> 01:25:48,055
[speaking in foreign language]
1986
01:25:53,278 --> 01:25:54,540
And how much do
you pay each month
1987
01:25:54,584 --> 01:25:55,802
on your mortgage?
1988
01:25:55,846 --> 01:25:58,718
A thousand and two or
three euros a month.
1989
01:26:01,243 --> 01:26:03,810
[speaking in foreign language]
1990
01:26:03,854 --> 01:26:05,508
How many cars do you own?
1991
01:26:05,551 --> 01:26:06,683
- Two.
- Two.
1992
01:26:06,726 --> 01:26:10,165
Do you owe money
from medical bills?
1993
01:26:10,208 --> 01:26:11,427
[speaking in foreign language]
1994
01:26:11,470 --> 01:26:13,777
Is there any other
debt, loans, anything?
1995
01:26:13,820 --> 01:26:15,692
[speaking in foreign language]
1996
01:26:15,735 --> 01:26:17,215
Only the apartment.
1997
01:26:17,259 --> 01:26:20,523
And what are your
other big expenses?
1998
01:26:20,566 --> 01:26:25,571
The fish, vegetables.
1999
01:26:26,877 --> 01:26:28,748
Vegetables are a big
monthly expense for you.
2000
01:26:28,792 --> 01:26:32,187
- Yes and fruit, yogurt.
- Fruit, yogurt.
2001
01:26:33,188 --> 01:26:35,146
What are your
other big expenses?
2002
01:26:37,017 --> 01:26:38,410
Very important.
2003
01:26:39,672 --> 01:26:43,589
[speaking in foreign language]
2004
01:26:54,426 --> 01:26:56,428
- Kenya?
- We liked.
2005
01:26:56,472 --> 01:26:57,908
Are you happy?
2006
01:26:57,951 --> 01:26:58,778
Yes.
2007
01:26:59,692 --> 01:27:01,085
[speaking in foreign language]
2008
01:27:01,128 --> 01:27:03,696
[both laughing]
2009
01:27:03,740 --> 01:27:06,308
[bright music]
2010
01:27:18,494 --> 01:27:19,625
[Moore V.O.]
After seeing all this,
2011
01:27:19,669 --> 01:27:20,974
I began to wonder.
2012
01:27:22,585 --> 01:27:24,282
Was there a reason
our government
2013
01:27:24,326 --> 01:27:27,546
and our media wants
us to hate the French?
2014
01:27:27,590 --> 01:27:30,201
[bright music]
2015
01:27:34,031 --> 01:27:36,903
Are they worried we
might like the French?
2016
01:27:36,947 --> 01:27:39,471
[bright music]
2017
01:27:42,257 --> 01:27:44,389
Or like their ways
of doing things?
2018
01:27:44,433 --> 01:27:47,044
[bright music]
2019
01:27:52,963 --> 01:27:56,053
It was enough to make me
put away my freedom fries.
2020
01:27:56,096 --> 01:27:59,926
[singing in foreign language]
2021
01:28:05,454 --> 01:28:07,194
[indistinct chatter over PA]
2022
01:28:07,238 --> 01:28:11,024
Meanwhile, back at home,
hospitals had found a new way
2023
01:28:11,068 --> 01:28:14,941
to deal with patients who
didn't have health insurance
2024
01:28:14,985 --> 01:28:16,378
and couldn't pay their bill.
2025
01:28:18,380 --> 01:28:19,946
[Scott] I was standing against
the wall
2026
01:28:19,990 --> 01:28:24,342
and I saw a cab do a U-turn
and pull up to the curb.
2027
01:28:24,386 --> 01:28:26,257
And I watched to see
what was happening
2028
01:28:26,301 --> 01:28:28,259
'cause I had a feeling
what was gonna occur,
2029
01:28:28,303 --> 01:28:30,392
'cause it's not a new thing.
2030
01:28:30,435 --> 01:28:33,395
[Andy] They pulled up right here
by this yellow fire hydrant
2031
01:28:33,438 --> 01:28:36,528
and dropped Carol off and
immediately pulled away.
2032
01:28:36,572 --> 01:28:37,834
And as soon as they pulled away,
2033
01:28:37,877 --> 01:28:40,619
she walked out into the
street about up to here.
2034
01:28:40,663 --> 01:28:41,968
She then walked all the way down
2035
01:28:42,012 --> 01:28:44,580
to the driveway down
here, completely confused,
2036
01:28:44,623 --> 01:28:47,887
has no shoes on whatsoever
and just in a hospital gown.
2037
01:28:47,931 --> 01:28:50,281
If you've been to a hospital,
those gowns are thin.
2038
01:28:50,325 --> 01:28:52,718
And that's when one of
our staff members went out
2039
01:28:52,762 --> 01:28:54,546
and asked Carol if
she needed assistance
2040
01:28:54,590 --> 01:28:56,418
and found out that she was
confused and disoriented
2041
01:28:56,461 --> 01:28:58,463
and didn't know where she was.
2042
01:28:58,507 --> 01:29:01,292
[dramatic music]
2043
01:30:13,320 --> 01:30:16,454
Kaiser Permanent in
Bellflower Hospital
2044
01:30:16,498 --> 01:30:18,369
had put her in a cab
2045
01:30:18,413 --> 01:30:22,329
and directed them to bring
her to this drop-off point.
2046
01:30:22,373 --> 01:30:24,027
But the names of the hospitals
2047
01:30:24,070 --> 01:30:26,943
had been taken off
both bracelets before
she arrived here.
2048
01:30:26,986 --> 01:30:29,598
[Rescue Worker] I have seen
others that have come
2049
01:30:29,641 --> 01:30:32,209
through our doors who have
IVs still in their arms.
2050
01:30:32,252 --> 01:30:34,951
[Michael Moore] They told me
that at their shelter alone,
2051
01:30:34,994 --> 01:30:38,607
over 50 patients had been
dumped there by hospitals.
2052
01:30:38,650 --> 01:30:39,912
[James Lott] The options are
few.
2053
01:30:39,956 --> 01:30:41,827
We either open the front
door and let them out,
2054
01:30:41,871 --> 01:30:43,263
which is not the
humane thing to do
2055
01:30:43,307 --> 01:30:44,569
or something we don't wanna do
2056
01:30:44,613 --> 01:30:47,485
or we try to find
someplace for them to go.
2057
01:30:47,529 --> 01:30:50,967
And right now, Skid Row
is the best bed in town.
2058
01:30:52,534 --> 01:30:54,884
[Michael Moore] In fact, the
night before we were there,
2059
01:30:54,927 --> 01:30:56,363
the county hospital run by
2060
01:30:56,407 --> 01:30:58,888
the University of
Southern California,
2061
01:30:58,931 --> 01:31:01,456
one of the richest private
schools in the country,
2062
01:31:01,499 --> 01:31:03,545
dumped another patient
off on the curb,
2063
01:31:05,808 --> 01:31:08,245
a woman unable to pay
her hospital bill.
2064
01:31:12,597 --> 01:31:14,120
[Deputy Attorney] Do you know
how you got here?
2065
01:31:14,164 --> 01:31:15,121
Patricia] In the cab.
2066
01:31:15,165 --> 01:31:16,514
In the cab?
2067
01:31:16,558 --> 01:31:18,516
From General Hospital,
they gave him the voucher.
2068
01:31:21,301 --> 01:31:23,478
He dropped me off there,
2069
01:31:23,521 --> 01:31:26,089
he actually forced
me out of the car.
2070
01:31:26,132 --> 01:31:27,830
Ma'am, are you in
pain right now?
2071
01:31:28,526 --> 01:31:29,484
Are you in pain right now?
2072
01:31:29,527 --> 01:31:30,572
Yeah.
2073
01:31:30,615 --> 01:31:32,051
Is there anything we can do?
2074
01:31:32,095 --> 01:31:33,444
[Deputy Attorney] She, at this
time, has broken ribs,
2075
01:31:33,488 --> 01:31:36,534
broken collarbone and stitches
2076
01:31:36,578 --> 01:31:38,493
that are not completely healed
2077
01:31:38,536 --> 01:31:39,537
across the top of her head
2078
01:31:39,581 --> 01:31:41,321
and on the side of her head.
2079
01:31:41,365 --> 01:31:42,540
Now let me ask you, ma'am
2080
01:31:42,584 --> 01:31:44,455
before they dropped you off,
2081
01:31:44,499 --> 01:31:47,632
did they ask you if you
knew where you were going?
2082
01:31:47,676 --> 01:31:48,807
No.
2083
01:31:48,851 --> 01:31:49,939
So, they didn't ask
you any questions
2084
01:31:49,982 --> 01:31:51,331
about your orientation,
2085
01:31:51,375 --> 01:31:53,551
or whether or not you
knew what was going on?
2086
01:31:55,031 --> 01:31:57,860
No, they just told me
to take care of myself.
2087
01:31:57,903 --> 01:32:00,645
[dramatic music]
2088
01:32:01,733 --> 01:32:03,735
[Michael Moore] May I take a
minute to ask a question
2089
01:32:03,779 --> 01:32:05,345
that's been on my mind?
2090
01:32:07,609 --> 01:32:08,653
Who are we?
2091
01:32:10,873 --> 01:32:12,614
Is this what we've become?
2092
01:32:13,658 --> 01:32:16,095
A nation that dumps
its own citizens like
2093
01:32:16,139 --> 01:32:18,620
so much garbage on
the side of the curb
2094
01:32:18,663 --> 01:32:21,013
because they can't pay
their hospital bill?
2095
01:32:21,057 --> 01:32:23,015
[dramatic music]
2096
01:32:23,059 --> 01:32:25,104
I always thought and
believe to this day
2097
01:32:25,148 --> 01:32:27,977
that we're a good
and generous people.
2098
01:32:28,020 --> 01:32:30,632
[ Resident] This is what we do
if somebody's in trouble.
2099
01:32:30,675 --> 01:32:34,200
Anybody gets sick, we all
get together and help.
2100
01:32:34,244 --> 01:32:36,463
[Michael Moore] People with a
good heart.
2101
01:32:36,507 --> 01:32:37,726
[Man] You feel like
you're sacrificing,
2102
01:32:37,769 --> 01:32:40,119
but then you get a
blessing from doing this
2103
01:32:40,163 --> 01:32:41,643
and that's what we all feel.
2104
01:32:41,686 --> 01:32:42,948
[Michael Moore]
And a good soul.
2105
01:32:42,992 --> 01:32:44,907
[Man] We've got a lot of
community support
2106
01:32:44,950 --> 01:32:46,125
and we're gonna
all keep working
2107
01:32:46,169 --> 01:32:47,779
until we locate this child.
2108
01:32:47,823 --> 01:32:49,825
[Michael Moore] Neighbors who
are quick to lend a helping had
2109
01:32:49,868 --> 01:32:52,218
to anyone in their hour
of need.
2110
01:32:52,262 --> 01:32:53,742
[Woman] I deliver meals to them,
2111
01:32:53,785 --> 01:32:55,961
but my life has been so blessed
2112
01:32:56,005 --> 01:32:58,573
that this is just the
least that I can do.
2113
01:32:59,878 --> 01:33:02,838
[Michael Moore] They say that
you can judge a society
2114
01:33:02,881 --> 01:33:05,623
by how it treats those
who are the worst off.
2115
01:33:06,842 --> 01:33:08,800
But is the opposite true?
2116
01:33:08,844 --> 01:33:10,454
That you can judge a society
2117
01:33:11,673 --> 01:33:16,286
by how it treats its
best, its heroes?
2118
01:33:17,635 --> 01:33:19,202
[Dick Cheney] The firefighters
and police,
2119
01:33:19,245 --> 01:33:21,073
rescue and recovery workers
2120
01:33:21,117 --> 01:33:23,336
have responded
with true heroism.
2121
01:33:23,380 --> 01:33:25,251
[crowd cheering]
2122
01:33:25,295 --> 01:33:28,472
[Rudy Gulliai] It was their
initial heroism that thwarted
2123
01:33:28,515 --> 01:33:30,213
the objectives of
the terrorists.
2124
01:33:30,256 --> 01:33:32,519
[John Ashcroft] Without regard,
in many instances,
2125
01:33:32,563 --> 01:33:35,305
to their own safety
and security.
2126
01:33:35,348 --> 01:33:37,437
[George Pataki] They truly are
heroes.
2127
01:33:37,481 --> 01:33:38,351
[crowd cheering]
2128
01:33:38,395 --> 01:33:39,831
[Man] We owe them everything!
2129
01:33:39,875 --> 01:33:41,441
[crowd cheering]
2130
01:33:41,485 --> 01:33:43,530
[Billy Crystal] Here they are
folks, the men and women
2131
01:33:43,574 --> 01:33:45,794
who have been on the
front lines for New York
2132
01:33:45,837 --> 01:33:48,274
and for all of us in America!
2133
01:33:48,318 --> 01:33:50,015
Tonight is dedicated to you!
2134
01:33:50,059 --> 01:33:52,801
[crowd cheering]
2135
01:33:57,457 --> 01:33:58,328
[Man] Don't forget about
2136
01:33:58,371 --> 01:33:59,329
the raffles going on over there,
2137
01:33:59,372 --> 01:34:01,200
we got one dollar each.
2138
01:34:02,506 --> 01:34:05,117
[Rescue Worker] I spent two and
a half years down there.
2139
01:34:05,161 --> 01:34:08,164
I got upper and lower
breathing problems.
2140
01:34:08,207 --> 01:34:09,469
I need a double lung transplant,
2141
01:34:09,513 --> 01:34:11,689
but was diagnosed with
pulmonary fibrosis.
2142
01:34:11,733 --> 01:34:13,822
I haven't slept in a
bed in over five years,
2143
01:34:13,865 --> 01:34:16,694
I sleep on a chair
with a blanket,
2144
01:34:16,738 --> 01:34:19,088
because if I lay
down I can't breathe.
2145
01:34:19,131 --> 01:34:21,917
[Michael Moore] There were
hundreds of rescue workers on
2146
01:34:21,960 --> 01:34:24,310
911 who were not city employee.
2147
01:34:24,354 --> 01:34:26,748
But rather ran
down to Ground Zero
2148
01:34:26,791 --> 01:34:28,488
on their own to help out.
2149
01:34:28,532 --> 01:34:30,969
[Man] We need volunteers
for first aid!
2150
01:34:31,013 --> 01:34:35,670
[Michael Moore] And many
developed serious respiratory
illnesses.
2151
01:34:35,713 --> 01:34:37,497
That's when the government sai,
2152
01:34:37,541 --> 01:34:39,717
"They're not our responsibility
2153
01:34:39,761 --> 01:34:42,198
because they weren't
on our payroll."
2154
01:34:44,461 --> 01:34:46,768
John Graham is an EMT volunteer
2155
01:34:46,811 --> 01:34:48,465
from Paramus, New Jersey.
2156
01:34:49,814 --> 01:34:53,252
He was in Lower Manhattan
when he heard the planes hit
2157
01:34:53,296 --> 01:34:54,689
and rushed over to help.
2158
01:34:55,820 --> 01:34:57,126
He worked in the rescue effort
2159
01:34:57,169 --> 01:34:58,780
for the next few months.
2160
01:34:58,823 --> 01:35:02,479
But then had trouble receiving
benefits for his illness.
2161
01:35:04,046 --> 01:35:06,744
[John Graham]] They just deny
you for any reason.
2162
01:35:06,788 --> 01:35:09,268
It's just a terrible
waiting game.
2163
01:35:09,312 --> 01:35:11,923
I really feel like they're
waiting for you to die.
2164
01:35:13,577 --> 01:35:14,883
It's terrible.
2165
01:35:14,926 --> 01:35:18,538
I never thought that
we would do this,
2166
01:35:18,582 --> 01:35:20,671
that the United
States would do this.
2167
01:35:20,715 --> 01:35:22,717
[Michael Moore] William Maher
is a volunteer member
2168
01:35:22,760 --> 01:35:24,719
of New Jersey's Fire Service.
2169
01:35:24,762 --> 01:35:26,459
He spent two months working ner
2170
01:35:26,503 --> 01:35:30,768
The Pile at Ground Zero
recovering bodies or
body parts.
2171
01:35:30,812 --> 01:35:32,335
And it deeply affected him.
2172
01:35:32,378 --> 01:35:35,773
[Bill Maher] I'm experiencing a
lot of disturbing dreams
2173
01:35:35,817 --> 01:35:37,732
or whatever you'd
like to call them,
2174
01:35:37,775 --> 01:35:40,996
and it affected what
I was doing at night
2175
01:35:41,039 --> 01:35:43,172
and unaware of it
because I was asleep
2176
01:35:43,215 --> 01:35:45,914
and I just kept grinding
and grinding my teeth.
2177
01:35:45,957 --> 01:35:47,437
The upper fronts are damaged,
2178
01:35:47,480 --> 01:35:48,743
practically beyond repair,
2179
01:35:48,786 --> 01:35:50,440
because of my constant grinding
2180
01:35:50,483 --> 01:35:52,224
over the last three years.
2181
01:35:52,268 --> 01:35:54,313
I've been before a
workers' comp board already
2182
01:35:54,357 --> 01:35:56,576
for the 9/11 volunteers' fund.
2183
01:35:56,620 --> 01:35:58,013
And I've been denied three times
2184
01:35:58,056 --> 01:36:02,408
and hopefully, I will go
on my fourth appeal soon,
2185
01:36:02,452 --> 01:36:04,759
if I can get the
necessary documentation.
2186
01:36:05,890 --> 01:36:07,587
[bright music]
2187
01:36:07,631 --> 01:36:10,460
[Michael Moore] Of course,
there was a $50 million fund
2188
01:36:10,503 --> 01:36:13,680
set up supposedly to help
rescue workers.
2189
01:36:13,724 --> 01:36:14,899
[Announcer] Ladies and
gentlemen,
2190
01:36:14,943 --> 01:36:16,727
the governor of New
York, George Pataki.
2191
01:36:16,771 --> 01:36:17,815
[audience applauding]
2192
01:36:17,859 --> 01:36:18,903
[Michael Moore] But the
government,
2193
01:36:18,947 --> 01:36:20,687
like the health
insurance companies,
2194
01:36:20,731 --> 01:36:23,647
made it very difficult for
people to receive help.
2195
01:36:24,604 --> 01:36:25,823
[George Pataki]
You have to have spent
2196
01:36:25,867 --> 01:36:28,260
a certain amount of time
here at Ground Zero,
2197
01:36:28,304 --> 01:36:31,350
you have to be able
to establish that.
2198
01:36:31,394 --> 01:36:34,397
You do have to file an affidavit
2199
01:36:34,440 --> 01:36:36,181
within the next year,
2200
01:36:36,225 --> 01:36:38,793
relating your work
experiences at Ground Zero.
2201
01:36:38,836 --> 01:36:41,839
And then, even with all of
that, it's not automatic.
2202
01:36:41,883 --> 01:36:44,842
There is a presumption when
certain illnesses occur,
2203
01:36:44,886 --> 01:36:47,845
but that presumption
can be rebutted
2204
01:36:47,889 --> 01:36:48,977
by other medical evidence.
2205
01:36:49,020 --> 01:36:52,197
So, we think it is
a very fair approach
2206
01:36:52,241 --> 01:36:54,243
that protects our heroes.
2207
01:36:54,286 --> 01:36:56,375
[coughs]
2208
01:37:01,250 --> 01:37:02,425
[Reggie] I'm sorry.
2209
01:37:02,468 --> 01:37:03,861
[ Michael Moore] Reggie
Cervantes was
2210
01:37:03,905 --> 01:37:07,517
a volunteer emergency
medical technician on 911.
2211
01:37:07,560 --> 01:37:09,432
Nothing makes it
go away sometimes.
2212
01:37:09,475 --> 01:37:13,784
Not water, not cough
medicine, not anything.
2213
01:37:13,828 --> 01:37:18,223
It's just burning in
my throat and irritated
2214
01:37:18,267 --> 01:37:20,399
and it just gets me to coughing.
2215
01:37:20,443 --> 01:37:22,662
Where sometimes I
have trouble breathing
2216
01:37:22,706 --> 01:37:24,577
'cause I can't catch my breath.
2217
01:37:27,058 --> 01:37:28,190
[Michael Moore] Reggie spent
her days
2218
01:37:28,233 --> 01:37:30,540
at Ground Zero carrying bodies
2219
01:37:30,583 --> 01:37:33,195
and treating other
rescue workers.
2220
01:37:33,238 --> 01:37:36,502
My airway was totally
burnt that first week
2221
01:37:36,546 --> 01:37:39,157
and I had trouble
breathing by then.
2222
01:37:39,201 --> 01:37:40,332
But we wanted to see
2223
01:37:40,376 --> 01:37:41,943
if we could dig
anybody up alive,
2224
01:37:41,986 --> 01:37:45,555
we wanted to see if
we had lost anybody,
2225
01:37:45,598 --> 01:37:47,513
if we were still
missing somebody.
2226
01:37:48,471 --> 01:37:50,386
I wanted to help.
2227
01:37:50,429 --> 01:37:51,866
I was trained for this.
2228
01:37:53,432 --> 01:37:56,087
You see somebody who is
in need, you help 'em.
2229
01:37:58,611 --> 01:38:01,527
[Michael Moore] Reggie had
difficulty getting treatment.
2230
01:38:01,571 --> 01:38:04,748
Too sick to work
and with no income.
2231
01:38:04,791 --> 01:38:06,881
She was forced to quit her job
2232
01:38:06,924 --> 01:38:08,708
and used her savings
to move her
2233
01:38:08,752 --> 01:38:10,797
and her kids out of the city.
2234
01:38:13,583 --> 01:38:14,758
It's hard to figure out
2235
01:38:14,801 --> 01:38:16,760
how you're supposed to get help.
2236
01:38:16,803 --> 01:38:18,893
We're trying to go
about it the right way,
2237
01:38:20,895 --> 01:38:21,896
but we're ignored.
2238
01:38:23,288 --> 01:38:25,247
[Michael Moore] But not everyoe
after 911
2239
01:38:25,290 --> 01:38:27,031
was ignored by the government.
2240
01:38:28,554 --> 01:38:30,208
[George Bush] We're now
approaching the five-year
2241
01:38:30,252 --> 01:38:32,384
anniversary of the 9/11 attack.
2242
01:38:33,733 --> 01:38:36,649
So, I'm announcing today
that Khalid Sheikh Mohammed,
2243
01:38:37,650 --> 01:38:40,175
Abu Zubaydah, Ramzi Binalshibh
2244
01:38:41,437 --> 01:38:44,092
and 11 other terrorists
in CIA custody
2245
01:38:44,135 --> 01:38:45,397
have been transferred to
2246
01:38:45,441 --> 01:38:48,400
the United States Naval
Base at Guantanamo Bay.
2247
01:38:48,444 --> 01:38:49,880
[dramatic music]
2248
01:38:49,924 --> 01:38:51,490
[Bill Frist] On that island,
today are some
2249
01:38:51,534 --> 01:38:55,538
of the world's most
hardened enemy combatants.
2250
01:38:55,581 --> 01:38:56,974
[Mr. Hunter] These detainees
are deadly
2251
01:38:57,018 --> 01:38:59,237
and include the 20th hijacker,
2252
01:38:59,281 --> 01:39:02,719
as well as a number of Osama
bin Laden's personal bodyguards
2253
01:39:02,762 --> 01:39:05,287
and others who had a direct role
2254
01:39:05,330 --> 01:39:07,942
in the September 11 attacks.
2255
01:39:07,985 --> 01:39:10,553
[Mr. Rumsfeld] The kind of
people held at Guantanamo
2256
01:39:10,596 --> 01:39:13,599
include terrorist
trainers, bomb-makers.
2257
01:39:13,643 --> 01:39:15,601
[Female Politician] Many of
them have American blood on
2258
01:39:15,645 --> 01:39:19,866
their hands and they're
certainly the elite of Al-Qaeda.
2259
01:39:19,910 --> 01:39:21,868
[Dick Cheney] It seems to me we
have an obligation
2260
01:39:21,912 --> 01:39:25,872
to treat these individuals
as enemy combatants.
2261
01:39:27,004 --> 01:39:28,223
[Michael Moore] And then I
learned
2262
01:39:28,266 --> 01:39:30,790
it wasn't all bad news
at Gitmo.
2263
01:39:31,791 --> 01:39:34,359
[bright music]
2264
01:39:36,927 --> 01:39:38,363
[Mr. Hunter] Detainees
representing a threat
2265
01:39:38,407 --> 01:39:41,279
to our national security
are given access
2266
01:39:41,323 --> 01:39:43,499
to top-notch medical facilities.
2267
01:39:43,542 --> 01:39:46,502
[Bill Frist] They have acute
care 24 hours a day,
2268
01:39:46,545 --> 01:39:48,199
in which surgical procedures,
2269
01:39:48,243 --> 01:39:50,288
everything can be
performed right there
2270
01:39:50,332 --> 01:39:52,508
in the detainee camps.
2271
01:39:52,551 --> 01:39:54,510
[Prison Guard] This is the
dental clinic or the health
clinic
2272
01:39:54,553 --> 01:39:55,946
slash dental clinic.
2273
01:39:55,990 --> 01:39:57,339
[Army Man] We have a physical
therapy department,
2274
01:39:57,382 --> 01:40:00,037
we have X-ray capabilities
with digital X-rays,
2275
01:40:00,081 --> 01:40:02,039
we have one single
operating room.
2276
01:40:02,083 --> 01:40:04,781
Health personnel
to detainee ratio
2277
01:40:04,824 --> 01:40:07,262
is one to four, remarkably high.
2278
01:40:07,305 --> 01:40:10,308
We do sick call on the
blocks three times per week,
2279
01:40:10,352 --> 01:40:11,744
care for them there if they can
2280
01:40:11,788 --> 01:40:13,616
or bring that detainee
back to the clinic
2281
01:40:13,659 --> 01:40:14,878
to be seen there.
2282
01:40:14,921 --> 01:40:17,054
Screening for cancer
has taken place there,
2283
01:40:17,098 --> 01:40:19,143
colonoscopy is a procedure which
2284
01:40:19,187 --> 01:40:21,885
is performed there
on a routine basis.
2285
01:40:21,928 --> 01:40:23,234
[Army Man] We have diabetes,
2286
01:40:23,278 --> 01:40:25,149
we have high blood
pressure, high cholesterol.
2287
01:40:25,193 --> 01:40:26,716
We do periodically
monitor the weight
2288
01:40:26,759 --> 01:40:28,196
and nutrition of the detainees,
2289
01:40:28,239 --> 01:40:29,936
so that we can track
those detainees
2290
01:40:29,980 --> 01:40:31,938
to make sure we see
them frequently,
2291
01:40:31,982 --> 01:40:34,724
monitoring their labs
and their overall health.
2292
01:40:34,767 --> 01:40:36,291
[Female Soldier] Their medical
attention...
2293
01:40:36,334 --> 01:40:37,857
They get way better
medical treatment
2294
01:40:37,901 --> 01:40:39,772
than I've ever had.
2295
01:40:39,816 --> 01:40:41,339
[laughs]
2296
01:40:41,383 --> 01:40:42,210
[Questioner] Do you think it's
as good
2297
01:40:42,253 --> 01:40:43,515
as most as HMOs in the US?
2298
01:40:43,559 --> 01:40:46,040
Certainly very similar
and as good, sir.
2299
01:40:46,083 --> 01:40:47,345
[Bill Frist] I leave with an
impression
2300
01:40:47,389 --> 01:40:49,391
that healthcare there
is clearly better
2301
01:40:49,434 --> 01:40:51,828
than they received at home
2302
01:40:51,871 --> 01:40:54,483
and as good as many people
receive in the
2303
01:40:54,526 --> 01:40:56,746
United States of America.
2304
01:40:56,789 --> 01:40:58,965
[Michael Moore] Wow,
so there is actually
2305
01:40:59,009 --> 01:41:01,185
one place on American soil
2306
01:41:01,229 --> 01:41:03,840
that had free
universal healthcare.
2307
01:41:04,754 --> 01:41:06,669
That's all I needed to know.
2308
01:41:08,845 --> 01:41:11,065
I went down to Miami, Florida.
2309
01:41:11,108 --> 01:41:12,283
[bright music]
2310
01:41:12,327 --> 01:41:16,244
Got myself a boat
and loaded up Bill
2311
01:41:17,114 --> 01:41:19,769
and Reggie and John.
2312
01:41:21,205 --> 01:41:22,728
- John
- Welcome, sir.
2313
01:41:22,772 --> 01:41:24,556
And anyone else I
could find who needed
2314
01:41:24,600 --> 01:41:27,037
to see a doctor and
couldn't afford one.
2315
01:41:27,081 --> 01:41:28,691
So, many people showed up.
2316
01:41:28,734 --> 01:41:31,041
I had to get a
couple extra boats.
2317
01:41:31,085 --> 01:41:32,347
[bright music]
2318
01:41:32,390 --> 01:41:33,783
And I called up Donna
Smith from Denver.
2319
01:41:33,826 --> 01:41:36,481
Who is now on nine
different medications.
2320
01:41:36,525 --> 01:41:38,962
And I asked her if she'd
like to come along.
2321
01:41:39,005 --> 01:41:40,398
I figured she'd like to get out
2322
01:41:40,442 --> 01:41:42,879
of her daughter's
basement for a while.
2323
01:41:42,922 --> 01:41:43,793
[bright music]
2324
01:41:43,836 --> 01:41:45,447
All right, let's Go.
2325
01:41:45,490 --> 01:41:48,102
[bright music]
2326
01:42:00,418 --> 01:42:03,160
Which way to Guantanamo Bay?
2327
01:42:03,204 --> 01:42:04,074
[bright music]
2328
01:42:04,118 --> 01:42:05,510
Can we go?
2329
01:42:05,554 --> 01:42:07,425
We're not going to Cuba,
2330
01:42:07,469 --> 01:42:09,210
we're going to America!
2331
01:42:09,253 --> 01:42:10,863
It's American soil!
2332
01:42:10,907 --> 01:42:13,475
[bright music]
2333
01:42:37,020 --> 01:42:39,588
[bright music]
2334
01:42:48,205 --> 01:42:49,119
We made it.
2335
01:42:54,733 --> 01:42:57,301
[bright music]
2336
01:43:05,048 --> 01:43:07,529
There it is, there's the runway.
2337
01:43:07,572 --> 01:43:10,184
That's the prison over there
where the detainees are.
2338
01:43:11,272 --> 01:43:12,360
[Reggie] We're very close.
2339
01:43:12,403 --> 01:43:13,230
Yeah, we're very close.
2340
01:43:14,927 --> 01:43:16,799
[bright music]
2341
01:43:16,842 --> 01:43:18,844
The white building is
the hospital, I think.
2342
01:43:18,888 --> 01:43:21,107
[bright music]
2343
01:43:21,151 --> 01:43:22,196
Okay, let's go.
2344
01:43:23,327 --> 01:43:25,938
[bright music]
2345
01:43:28,158 --> 01:43:30,116
We commandeered a fishing boat
2346
01:43:30,160 --> 01:43:32,162
and sailed into Guantanamo Bay.
2347
01:43:34,208 --> 01:43:35,861
As we approached the
line in the water
2348
01:43:35,905 --> 01:43:39,038
between the American and
Cuban side of the bay,
2349
01:43:39,082 --> 01:43:41,171
we were told to be
careful for mines.
2350
01:43:43,304 --> 01:43:44,566
[dramatic music]
2351
01:43:44,609 --> 01:43:46,307
Permission to enter.
2352
01:43:46,350 --> 01:43:49,571
I have three 9/11
rescue workers,
2353
01:43:49,614 --> 01:43:51,355
they need some
medical attention.
2354
01:43:56,186 --> 01:43:58,536
These are 9/11 rescue workers!
2355
01:43:58,580 --> 01:44:01,104
They just want some
medical attention!
2356
01:44:01,147 --> 01:44:03,193
The same kind that
Al-Qaeda is getting.
2357
01:44:06,501 --> 01:44:07,763
They don't want any more than
2358
01:44:07,806 --> 01:44:10,635
you're giving the
evildoers, just the same!
2359
01:44:12,376 --> 01:44:13,247
Hello.
2360
01:44:14,422 --> 01:44:16,293
No one in the guard
tower was responding
2361
01:44:16,337 --> 01:44:19,165
and then suddenly
we heard a siren.
2362
01:44:19,209 --> 01:44:21,994
We figured it was time
to get out of here.
2363
01:44:22,038 --> 01:44:25,433
But what was I supposed to
do with all these sick people
2364
01:44:25,476 --> 01:44:27,261
and no one to help them?
2365
01:44:27,304 --> 01:44:28,479
Here we were stuck
2366
01:44:28,523 --> 01:44:31,265
in some godforsaken
Third World country.
2367
01:44:31,308 --> 01:44:33,005
And communists, no less.
2368
01:44:33,049 --> 01:44:35,878
When I was a kid, these
people wanted to kill us.
2369
01:44:36,792 --> 01:44:38,141
What was I supposed to do?
2370
01:44:39,447 --> 01:44:40,796
[bright music]
2371
01:44:40,839 --> 01:44:43,233
♪ I'm on the way to Cuba
2372
01:44:43,277 --> 01:44:48,151
♪ Where all is happy
2373
01:44:48,194 --> 01:44:52,982
♪ Cuba, where all is gay
2374
01:44:53,025 --> 01:44:57,943
♪ Why don't you plan
a wonderful trip ♪
2375
01:44:57,987 --> 01:44:59,118
♪ To Havana hop on a ship
2376
01:44:59,162 --> 01:45:01,338
Excuse me, we're
looking for a doctor.
2377
01:45:01,382 --> 01:45:04,210
Is there a doctor here in Cuba?
2378
01:45:04,254 --> 01:45:05,647
Any doctors?
2379
01:45:05,690 --> 01:45:09,607
[speaking in foreign language]
2380
01:45:11,174 --> 01:45:12,958
All in this one block?
2381
01:45:13,002 --> 01:45:16,919
[speaking in foreign language]
2382
01:45:19,356 --> 01:45:21,880
All right, thank you
very much, thank you.
2383
01:45:21,924 --> 01:45:24,535
Okay, okay, I know
what you're thinking.
2384
01:45:24,579 --> 01:45:26,450
Cuba is where Lucifer lives.
2385
01:45:29,323 --> 01:45:30,585
The worse place on Earth.
2386
01:45:31,673 --> 01:45:33,675
The most evil
nation ever created.
2387
01:45:35,024 --> 01:45:36,504
How do we know that?
2388
01:45:36,547 --> 01:45:39,245
'Cause that's what we've
been told for over 45 years.
2389
01:45:40,290 --> 01:45:42,858
[John F. Kennedy] A series of
offensive missile sites
2390
01:45:42,901 --> 01:45:44,816
can be none other
than to provide
2391
01:45:44,860 --> 01:45:46,775
a nuclear strike capability
2392
01:45:46,818 --> 01:45:48,646
against the western hemisphere.
2393
01:45:48,690 --> 01:45:50,779
[George Bush] I'm not gonna
yield until Fidel Castro
2394
01:45:50,822 --> 01:45:52,302
allows freedom on the island.
2395
01:45:53,651 --> 01:45:54,652
That's a...
2396
01:45:55,479 --> 01:45:56,524
You can count on it.
2397
01:45:58,395 --> 01:46:00,092
Put it in the
bank.
2398
01:46:00,136 --> 01:46:01,964
[dramatic music]
2399
01:46:02,007 --> 01:46:04,575
[Michael Moore] It seems that
what really bugged us about
Castro
2400
01:46:04,619 --> 01:46:07,273
was that he overthrew the
dictator that we liked
2401
01:46:08,492 --> 01:46:12,366
and replaced him with a guy
we didn't like, himself.
2402
01:46:13,454 --> 01:46:16,065
And so, now, after
all these years,
2403
01:46:16,108 --> 01:46:17,719
one thing is clear,
2404
01:46:17,762 --> 01:46:22,288
the Cuban people have
free universal healthcare.
2405
01:46:22,332 --> 01:46:23,942
They've become known
around the world
2406
01:46:23,986 --> 01:46:26,728
as having not only one of
the best healthcare systems,
2407
01:46:26,771 --> 01:46:28,817
but as being one of the
most generous countries
2408
01:46:28,860 --> 01:46:31,689
in providing doctors
and medical equipment
2409
01:46:31,733 --> 01:46:33,387
to Third World countries.
2410
01:46:34,257 --> 01:46:36,346
In the US, healthcare costs
2411
01:46:36,390 --> 01:46:39,436
run nearly $7,000 per person.
2412
01:46:39,480 --> 01:46:43,614
But in Cuba, they
spend only $251.
2413
01:46:43,658 --> 01:46:45,050
And yet the Cubans are able
2414
01:46:45,094 --> 01:46:47,096
to have a lower
infant mortality rate
2415
01:46:47,139 --> 01:46:48,663
than the United States,
2416
01:46:48,706 --> 01:46:52,580
a longer average life span
than the United States.
2417
01:46:52,623 --> 01:46:55,278
They believe in
preventive medicine.
2418
01:46:55,321 --> 01:46:57,976
And it seems like there's
a doctor on every block.
2419
01:46:59,369 --> 01:47:02,024
Their only sin when it
comes to healthcare,
2420
01:47:02,067 --> 01:47:04,896
seems to be that they
don't do it for a profit.
2421
01:47:05,984 --> 01:47:08,770
Anybody need medication
right now from the pharmacy?
2422
01:47:08,813 --> 01:47:12,643
♪ Why don't you leave behind
2423
01:47:15,341 --> 01:47:17,387
Are you the pharmacist?
2424
01:47:17,431 --> 01:47:18,823
Do you have this?
2425
01:47:20,738 --> 01:47:23,045
Is this one similar to yours?
2426
01:47:23,088 --> 01:47:24,350
[Reggie] Yeah.
2427
01:47:24,394 --> 01:47:26,004
It's $120 in the US.
2428
01:47:26,048 --> 01:47:27,441
This is $120 in the US?
2429
01:47:27,484 --> 01:47:29,051
Yes.
2430
01:47:29,094 --> 01:47:32,576
[speaking in foreign language]
2431
01:47:32,620 --> 01:47:34,012
How much is that in
American dollars?
2432
01:47:34,056 --> 01:47:36,493
[Pharmacist] It's like five
cents.
2433
01:47:36,537 --> 01:47:38,756
- Five cents?
- Yeah, more or less.
2434
01:47:38,800 --> 01:47:42,717
[speaking in foreign language]
2435
01:47:51,639 --> 01:47:53,467
Thank you very much.
2436
01:47:53,510 --> 01:47:54,990
[speaking in foreign language]
2437
01:47:55,033 --> 01:47:56,992
[Reggie] $120 is a lot of money
2438
01:47:57,035 --> 01:48:01,387
when you get $1,000 in
social security disability
2439
01:48:01,431 --> 01:48:03,346
and need one or two a month.
2440
01:48:03,389 --> 01:48:05,130
Five cents here?
2441
01:48:05,174 --> 01:48:06,741
It's like the biggest insult.
2442
01:48:08,220 --> 01:48:09,744
It just doesn't make any sense.
2443
01:48:11,485 --> 01:48:13,399
It doesn't make any sense.
2444
01:48:13,443 --> 01:48:14,749
I wanna fill a suitcase up
2445
01:48:14,792 --> 01:48:16,054
and go back home with it.
2446
01:48:16,968 --> 01:48:19,536
[bright music]
2447
01:48:42,385 --> 01:48:44,213
[Michael Moore] I took my group
of sick Americans
2448
01:48:44,256 --> 01:48:47,738
to a hospital to see if
they could get some care.
2449
01:48:47,782 --> 01:48:49,479
[bright music]
2450
01:48:49,523 --> 01:48:53,091
They didn't ask for money
or an insurance card,
2451
01:48:53,135 --> 01:48:55,746
[speaking in foreign language]
2452
01:48:55,790 --> 01:48:59,750
just their name
and date of birth.
2453
01:48:59,794 --> 01:49:02,927
[speaking in foreign language]
2454
01:49:02,971 --> 01:49:05,408
That was the entire
intake session.
2455
01:49:06,757 --> 01:49:10,674
[speaking in foreign language]
2456
01:49:26,734 --> 01:49:28,039
Thank you very much
for doing this.
2457
01:49:28,083 --> 01:49:28,997
[Director of Hospital] You are
very welcome.
2458
01:49:29,040 --> 01:49:30,607
[bright music]
2459
01:49:30,651 --> 01:49:33,349
I asked them to give
us the same exact care
2460
01:49:33,392 --> 01:49:35,960
they give their
fellow Cuban citizens.
2461
01:49:36,004 --> 01:49:38,528
No more, no less.
2462
01:49:38,572 --> 01:49:39,790
And that's what they did.
2463
01:49:40,704 --> 01:49:43,838
[Dr. Roque] I'm Dr. Roque, I'm
an internal medicine specialist.
2464
01:49:43,881 --> 01:49:45,317
John Graham.
2465
01:49:45,361 --> 01:49:46,188
How are you feeling?
2466
01:49:46,231 --> 01:49:48,799
My lungs hurt, I have pain.
2467
01:49:48,843 --> 01:49:51,846
I get pretty severe
nose bleeds at times.
2468
01:49:51,889 --> 01:49:53,891
I get terrible headaches
in the middle of the night,
2469
01:49:53,935 --> 01:49:55,371
but I haven't been evaluated
2470
01:49:55,414 --> 01:49:57,547
for the sleep apnea
for nine years.
2471
01:49:57,591 --> 01:49:59,070
Yeah, I have...
2472
01:49:59,114 --> 01:50:01,856
Many medications
for lung problems.
2473
01:50:01,899 --> 01:50:04,467
Almost every medication for
lung problems, I've got.
2474
01:50:04,510 --> 01:50:06,643
After 9/11, things
have happened,
2475
01:50:06,687 --> 01:50:08,471
my teeth started falling out.
2476
01:50:08,514 --> 01:50:11,779
Because of certain
conditions, I was grinding.
2477
01:50:11,822 --> 01:50:14,608
There's one test that
they recommended I take,
2478
01:50:14,651 --> 01:50:17,349
it's about $5,000 to $ 7,000.
2479
01:50:17,393 --> 01:50:19,177
The dentist that I talked to,
2480
01:50:19,221 --> 01:50:22,441
it's like $15,000 or more.
2481
01:50:22,485 --> 01:50:25,009
Now, it's two years I
have no medical coverage,
2482
01:50:25,053 --> 01:50:27,925
so I can't go for the
last part of the test.
2483
01:50:27,969 --> 01:50:30,188
[speaking in foreign language]
2484
01:50:30,232 --> 01:50:32,800
It's okay, everything's
gonna be okay.
2485
01:50:32,843 --> 01:50:35,063
Yes, I am so...
2486
01:50:36,368 --> 01:50:40,416
It's so hard for me to digest
somebody saying it's free
2487
01:50:41,896 --> 01:50:45,508
because 20 years of our lives
have been spent fighting.
2488
01:50:46,770 --> 01:50:49,730
So, I am so grateful.
2489
01:50:52,558 --> 01:50:54,038
No, you don't need to say that.
2490
01:50:55,823 --> 01:50:58,042
Thank you, thank you.
2491
01:50:58,086 --> 01:50:58,956
Come on, don't cry,
2492
01:50:59,000 --> 01:51:00,741
everything's gonna be okay.
2493
01:51:00,784 --> 01:51:01,611
Thank you.
2494
01:51:01,655 --> 01:51:03,352
At least what we can do.
2495
01:51:03,395 --> 01:51:06,181
[emotional music]
2496
01:51:49,572 --> 01:51:53,489
[speaking in foreign language]
2497
01:52:25,260 --> 01:52:27,784
[Michael Moore] Reggie was
diagnosed with a series of
2498
01:52:27,828 --> 01:52:29,960
pulmonary and bronchial
problems.
2499
01:52:30,004 --> 01:52:32,093
The Cuban doctors gave
her a treatment plan
2500
01:52:32,136 --> 01:52:35,531
to follow back home
along with some
2501
01:52:35,574 --> 01:52:37,315
of those five cent inhalers.
2502
01:52:38,969 --> 01:52:40,623
William Maher received a number
2503
01:52:40,666 --> 01:52:42,930
of treatments on his
neck and his back.
2504
01:52:42,973 --> 01:52:44,453
And having ground down his teeh
2505
01:52:44,496 --> 01:52:45,759
for three years straight due
2506
01:52:45,802 --> 01:52:48,283
to post-traumatic
stress disorder.
2507
01:52:48,326 --> 01:52:50,938
He left Cuba with
a new set of teeth.
2508
01:52:50,981 --> 01:52:53,244
[emotional music]
2509
01:52:53,288 --> 01:52:55,333
After a series of
tests on his heart,
2510
01:52:55,377 --> 01:52:57,335
lungs, blood and stomach,
2511
01:52:57,379 --> 01:53:00,077
John now knew what
his ailments were.
2512
01:53:00,121 --> 01:53:01,818
He was given a strict
plan to follow,
2513
01:53:01,862 --> 01:53:03,385
plus a number of treatments
2514
01:53:04,516 --> 01:53:06,780
and was feeling better
than he had in years.
2515
01:53:08,172 --> 01:53:09,521
The Cuban doctors were able
2516
01:53:09,565 --> 01:53:12,960
to take Donna off five
of her nine medications.
2517
01:53:13,003 --> 01:53:15,049
And with a correct diagnosis,
2518
01:53:15,092 --> 01:53:16,964
gave her a treatment plan
2519
01:53:17,007 --> 01:53:19,009
to help her live a
more normal life.
2520
01:53:25,363 --> 01:53:27,844
When the firefighters and
paramedics in Havana heard
2521
01:53:27,888 --> 01:53:30,368
that the 911 rescue
workers were in town,
2522
01:53:30,412 --> 01:53:33,719
they invited them over to
one of their firehouses.
2523
01:53:33,763 --> 01:53:37,071
And so, on our last day
there as we arrived,
2524
01:53:37,114 --> 01:53:38,812
they stood at attention
2525
01:53:38,855 --> 01:53:40,422
because they said,
2526
01:53:40,465 --> 01:53:43,468
they wanted to honor
the heroes of 911.
2527
01:53:44,469 --> 01:53:48,386
[speaking in foreign language]
2528
01:54:31,734 --> 01:54:33,083
[Reggie] The brothers we lost on
9/11
2529
01:54:33,127 --> 01:54:35,303
was felt around the world.
2530
01:54:35,346 --> 01:54:37,174
[speaking in foreign language]
2531
01:54:38,001 --> 01:54:39,394
[Reggie speaks Spanish]
2532
01:54:39,437 --> 01:54:41,309
[bright music]
2533
01:54:41,352 --> 01:54:43,615
Don't hesitate to hug a brother.
2534
01:54:43,659 --> 01:54:46,183
[bright music]
2535
01:54:48,969 --> 01:54:51,232
[John Graham] It's very
important for them to wear
2536
01:54:51,275 --> 01:54:52,755
the SCBA so they don't
end up like me.
2537
01:54:54,104 --> 01:54:57,281
[overlapping chatter]
2538
01:55:02,243 --> 01:55:05,202
[speaking in foreign language]
2539
01:55:05,246 --> 01:55:07,857
[bright music]
2540
01:55:21,392 --> 01:55:22,741
[Michael Moore] If this is what
can happen
2541
01:55:22,785 --> 01:55:25,092
between supposed enemies.
2542
01:55:25,135 --> 01:55:27,050
If one enemy can
hold out his hand
2543
01:55:27,094 --> 01:55:28,182
and offer to heal,
2544
01:55:29,096 --> 01:55:30,619
then what else is possible?
2545
01:55:31,489 --> 01:55:34,057
[bright music]
2546
01:55:35,276 --> 01:55:37,234
That's when I heard
that the man who runs
2547
01:55:37,278 --> 01:55:40,716
the biggest anti-Michael
Moore website on the internet
2548
01:55:40,759 --> 01:55:42,544
was going to have
to shut it down.
2549
01:55:43,545 --> 01:55:46,069
He could no longer
afford to keep it up
2550
01:55:46,113 --> 01:55:48,245
because his wife was ill
2551
01:55:48,289 --> 01:55:49,594
and they couldn't afford to pay
2552
01:55:49,638 --> 01:55:51,205
for her health insurance.
2553
01:55:52,641 --> 01:55:56,427
He was faced with a choice
of either keep attacking me
2554
01:55:56,471 --> 01:55:58,212
or pay for his wife's health.
2555
01:55:59,778 --> 01:56:02,129
Fortunately, he chose his wife.
2556
01:56:03,521 --> 01:56:05,697
But something seemed
wrong about being forced
2557
01:56:05,741 --> 01:56:07,873
into such a decision.
2558
01:56:07,917 --> 01:56:10,659
Why in a free country
shouldn't he be able
2559
01:56:10,702 --> 01:56:12,269
to have health insurance
2560
01:56:12,313 --> 01:56:14,793
and exercise his
First Amendment right
2561
01:56:14,837 --> 01:56:16,317
to run me into the ground?
2562
01:56:18,493 --> 01:56:21,322
So, I wrote a check for
the $12,000 he needed
2563
01:56:21,365 --> 01:56:24,586
to keep his wife
insured and in treatment
2564
01:56:24,629 --> 01:56:26,370
and sent it to him anonymously.
2565
01:56:29,547 --> 01:56:31,593
His wife got better
2566
01:56:31,636 --> 01:56:34,509
and his website is
still going strong.
2567
01:56:37,425 --> 01:56:40,558
[bright music]
2568
01:56:40,602 --> 01:56:44,301
It was hard for me to
acknowledge that in the end,
2569
01:56:44,345 --> 01:56:46,521
we truly are all
in the same boat.
2570
01:56:47,435 --> 01:56:50,046
And that no matter
what our differences,
2571
01:56:50,090 --> 01:56:52,092
we sink or swim together.
2572
01:56:53,267 --> 01:56:56,052
That's how it seems
to be everywhere else.
2573
01:56:56,096 --> 01:56:57,271
[bright music]
2574
01:56:57,314 --> 01:56:59,490
They take care of each other
2575
01:56:59,534 --> 01:57:01,405
no matter what
their disagreements.
2576
01:57:01,449 --> 01:57:03,538
[bright music]
2577
01:57:03,581 --> 01:57:04,713
When we see a good idea
2578
01:57:04,756 --> 01:57:07,020
from another
country, we grab it.
2579
01:57:08,804 --> 01:57:11,459
If they build a better
car, we drive it.
2580
01:57:12,895 --> 01:57:15,593
If they make a better
wine, we drink it.
2581
01:57:17,160 --> 01:57:18,988
So, if they've come
up with a better way
2582
01:57:19,032 --> 01:57:20,816
to treat the sick,
2583
01:57:20,859 --> 01:57:22,209
to teach their kids,
2584
01:57:23,775 --> 01:57:25,386
to take care of their babies,
2585
01:57:27,214 --> 01:57:29,868
to simply be good
to each other,
2586
01:57:29,912 --> 01:57:31,348
then what's our problem?
2587
01:57:32,610 --> 01:57:34,743
Why can't we do that?
2588
01:57:34,786 --> 01:57:35,874
[bright music]
2589
01:57:35,918 --> 01:57:38,486
They live in a
world of we not me.
2590
01:57:39,791 --> 01:57:41,663
We'll never fix
anything until we get
2591
01:57:41,706 --> 01:57:43,621
that one basic thing right.
2592
01:57:44,622 --> 01:57:47,495
And powerful forces
hope that we never do.
2593
01:57:48,409 --> 01:57:52,108
And that we remain the only
country in the western world
2594
01:57:52,152 --> 01:57:54,893
without free
universal healthcare.
2595
01:57:56,852 --> 01:58:00,464
If we ever did remove the
chokehold of medical bills,
2596
01:58:00,508 --> 01:58:04,338
college loans, day care
and everything else
2597
01:58:04,381 --> 01:58:06,644
that makes us afraid
to step out of line.
2598
01:58:06,688 --> 01:58:08,255
[bright music]
2599
01:58:08,298 --> 01:58:12,824
Well, watch out, 'cause it'll
be a new day in America.
2600
01:58:14,174 --> 01:58:17,612
In the meantime, I'm gonna
go get the government
2601
01:58:18,830 --> 01:58:20,005
to do my laundry.
2602
01:58:21,006 --> 01:58:23,183
♪ Don't be shy
2603
01:58:23,226 --> 01:58:27,578
♪ Just let your
feelings roll on by ♪
2604
01:58:27,622 --> 01:58:30,320
♪ Don't wear fear
2605
01:58:30,364 --> 01:58:34,716
♪ Or nobody will
know you're there ♪
2606
01:58:34,759 --> 01:58:37,588
♪ Just lift your head
2607
01:58:37,632 --> 01:58:41,766
♪ And let your
feelings out instead ♪
2608
01:58:41,810 --> 01:58:44,552
♪ And don't be shy
2609
01:58:44,595 --> 01:58:48,773
♪ Just let your
feelings roll on by ♪
2610
01:58:48,817 --> 01:58:53,778
♪ On by, on by, on
by, on by, on by ♪
2611
01:58:54,257 --> 01:58:59,219
♪ On by, on by, on by, on by ♪
2612
01:59:02,961 --> 01:59:07,966
♪ You know love is
better than a song ♪
2613
01:59:10,404 --> 01:59:15,409
♪ Love is where
all of us belong ♪
2614
01:59:17,324 --> 01:59:20,065
♪ So don't be shy
2615
01:59:20,109 --> 01:59:24,461
♪ Just let your
feelings roll on by ♪
2616
01:59:24,505 --> 01:59:26,985
♪ Don't wear fear
2617
01:59:27,029 --> 01:59:30,989
♪ Or nobody will
know you're there ♪
2618
01:59:31,033 --> 01:59:34,384
♪ That you're there,
you're there ♪
2619
01:59:34,428 --> 01:59:37,779
♪ You're there, you're
there, you're there ♪
2620
01:59:37,822 --> 01:59:41,217
♪ You're there, you're there,
2621
01:59:41,261 --> 01:59:45,047
♪ You're there, you're there
2622
01:59:59,844 --> 02:00:02,412
♪ Don't be shy
2623
02:00:02,456 --> 02:00:06,808
♪ Just let your
feelings roll on by ♪
2624
02:00:06,851 --> 02:00:09,289
♪ And don't wear fear
2625
02:00:09,332 --> 02:00:13,728
♪ Or nobody will
know you're there ♪
2626
02:00:13,771 --> 02:00:16,339
♪ Just lift your head
2627
02:00:16,383 --> 02:00:20,604
♪ And let your
feelings out instead ♪
2628
02:00:20,648 --> 02:00:23,477
♪ Now don't be shy
2629
02:00:23,520 --> 02:00:27,045
♪ Just let your
feeling roll on by ♪
2630
02:00:27,089 --> 02:00:32,094
♪ On by, on by, on
by, on by, on by ♪
2631
02:00:33,269 --> 02:00:37,012
♪ On by, on by, on by, on by
2632
02:00:40,929 --> 02:00:43,584
[bright music]
2633
02:00:57,162 --> 02:01:01,993
♪ Sick of the waiting
and praying and hoping ♪
2634
02:01:02,037 --> 02:01:07,042
♪ Sick of the cold whispered
dreams and not knowing ♪
2635
02:01:07,085 --> 02:01:11,960
♪ Sick of the strength that
it takes to keep going ♪
2636
02:01:12,003 --> 02:01:17,008
♪ Sick as I'm losing this
fight and it's showing ♪
2637
02:01:17,661 --> 02:01:21,622
♪ Aah aah unforgivable
but true ♪
2638
02:01:28,933 --> 02:01:32,937
♪ Aah aah I'm
alone without you ♪
2639
02:01:40,336 --> 02:01:43,034
♪ Sick 'cause I'm stuck on
the wrong side of town ♪
2640
02:01:43,078 --> 02:01:45,820
♪ And sick 'cause I'm pulling
but still sinking down ♪
2641
02:01:45,863 --> 02:01:48,779
♪ And sick 'cause I can't
turn this whole thing around ♪
2642
02:01:48,823 --> 02:01:53,828
♪ And sick 'cause I'm too
weak to hunt somebody down ♪
2643
02:01:55,133 --> 02:01:59,137
♪ Aah aah unforgivable
but true ♪
2644
02:02:06,362 --> 02:02:10,323
♪ Aah aah I'm
alone without you ♪
2645
02:02:19,462 --> 02:02:22,073
[bright music]
2646
02:02:23,858 --> 02:02:27,775
[singing in foreign language]
188098
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