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If you got a good bargain
for a second-hand vehicle,
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00:00:05,523 --> 00:00:08,233
it could have been stolen
off the streets of Malaysia.
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00:00:08,954 --> 00:00:12,454
50,000 vehicles vanish from
the country every year,
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00:00:12,535 --> 00:00:15,625
then turn up for sale
as far away as Dubai.
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00:00:17,216 --> 00:00:21,436
Criminal syndicates have built fortunes
in this multi-million dollar industry.
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00:00:21,965 --> 00:00:24,775
Now, police are attempting
to shut them down
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00:00:25,046 --> 00:00:28,986
in a series of raids, arrests
and high-speed car chases.
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Their aim?
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00:00:30,636 --> 00:00:32,536
To catch the biggest fish of all,
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00:00:33,146 --> 00:00:35,136
a mysterious criminal kingpin
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right at the top of the
carjacking food chain.
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00:01:03,399 --> 00:01:07,629
Malaysia is home to some of the world's
most active carjacking syndicates.
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Criminal organizations that
steal 50,000 cars a year...
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...and make them vanish.
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Detective Superintendent Guna
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is one of the spymasters in the country's
fight against these criminals.
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He's spent years building
a network of informants
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00:01:27,277 --> 00:01:29,677
and planting his own
men in the syndicates.
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In 2011, one of those informants
passed on valuable information.
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The criminals had chosen their base well.
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In the middle of a vast
palm oil plantation
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were several unmarked warehouses,
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and one of them contained stolen cars.
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Every day, stolen cars were driven in.
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00:02:09,886 --> 00:02:11,566
Once the warehouse was full,
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the cars would be loaded into containers,
brought to the port and shipped out.
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Beyond the jurisdiction
of the Malaysian police,
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with false papers,
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the cars would be nearly
impossible to recover or trace.
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Guna had to beat the criminals to it.
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Guna's task force had set up
a number of observation points
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to monitor the criminal activities
that lead to the warehouses.
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We needed to confirm which
warehouse the car is bringing in,
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and we need to identify also
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how many suspects
are operating in that place.
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So, we tried to narrow down,
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we tried to check with our number four OP.
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He confirmed that the third is not empty.
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As the warehouse filled up,
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police desperately gathered
the intelligence they needed.
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00:03:04,967 --> 00:03:07,487
More than a month after
the initial tip off,
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the operation was green lit.
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I called all my personnel to
one place nearby the area,
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I gave a briefing,
so I divided them a few groups...
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00:03:21,566 --> 00:03:22,876
...and altogether,
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about five of our police
vehicles have been used.
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So, during this point,
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00:03:28,591 --> 00:03:30,421
what we did we block with lorry...
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...and police vehicles...
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00:03:36,105 --> 00:03:39,765
...and arrested three inside the car
and one with the motorbike.
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We arrested four of them
at that particular place
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at about 100 meters from the warehouse.
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We went inside the warehouse
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with the key that we seized
from one of the suspects,
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and we managed to open the warehouse.
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We saw plenty of cars inside there.
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The entire warehouse was
covered up with a box.
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00:04:06,798 --> 00:04:09,338
And that's we believe that
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they were trying to close
our view from outside
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to see what are they doing inside.
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Guna was just in time.
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Five containers were already
fully loaded with cars
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and ready to be towed to the port.
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Eighty-six more vehicles
were still in the warehouse.
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The criminals were waiting for
more containers to arrive.
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00:04:30,427 --> 00:04:32,617
Four men were arrested and charged.
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00:04:32,890 --> 00:04:35,760
Bail was set at over 600,000 dollars.
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Each was eventually sentenced
to nine years in jail.
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I think this is one the biggest charge
I think we made so far.
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Some of the cars are still in
a very intact condition,
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and just recently took place,
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so that means we will call
all the owners to come
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00:04:53,738 --> 00:04:56,478
and collect the car from
that investigation officer.
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It was a major coup,
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but the four men arrested
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were at the bottom of the
carjacking food chain.
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Police wanted the man at the top,
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00:05:05,882 --> 00:05:08,982
so they started to squeeze
the four men for information.
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00:05:10,389 --> 00:05:11,399
At least one of them,
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known as Ah Seng, seemed willing to talk.
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Ah Seng didn't know much.
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Things were deliberately kept that way.
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All their orders came over the phone.
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00:05:41,941 --> 00:05:45,771
Ah Seng was paid every week
and then only by the container load.
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In a day, he could earn up to 300 dollars.
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00:05:49,702 --> 00:05:53,942
Under-cross examination,
Ah Seng spilled one vital lead.
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This was the lead the task force
had been waiting for.
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Carjackers from different syndicates
were all whispering the same name.
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00:06:26,964 --> 00:06:28,064
Ah Hai.
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00:06:28,775 --> 00:06:30,785
Who was this mysterious man
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00:06:31,019 --> 00:06:33,939
and just how extensive
were his operations?
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00:06:36,095 --> 00:06:36,965
In Malaysia,
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police are engaged in a battle
against carjacking syndicates.
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00:06:41,684 --> 00:06:44,224
Their aim has been to
decapitate the syndicates
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by identifying and taking down
the man at the top.
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As police investigated,
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one name kept coming up, Ah Hai.
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49-year-old businessman.
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Full name, Nyo Ah Hai.
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00:07:00,243 --> 00:07:02,263
Street name, Robin Hai.
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00:07:05,113 --> 00:07:09,903
Last seen in Malaysia in 2007,
and wanted in at least three countries.
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00:07:10,272 --> 00:07:12,602
He's amassed a huge personal fortune,
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built upon the trafficking of
thousands of stolen vehicles.
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And our information says that
he's the main culprit.
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00:07:32,421 --> 00:07:37,721
Ultimately responsible for 80 percent of
pick-up truck and MPV thefts in Malaysia,
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00:07:37,966 --> 00:07:41,726
Robin Hai is the criminal mastermind
that police have been looking for.
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00:07:43,818 --> 00:07:47,748
November, 2013,
the police issue a statement.
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00:08:16,226 --> 00:08:19,136
As police investigated
Robin Hai's operations,
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they found an organization
to rival any corporate empire.
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Robin Hai receives stolen
vehicles from not one,
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00:08:27,799 --> 00:08:29,409
but several local syndicates,
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each with its own manpower and structure.
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Syndicates consist of three elements here.
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Runner, middleman
and also the head of syndicates.
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00:08:42,099 --> 00:08:43,859
So, how would normally they operate?
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Head of syndicates when they
get the order or demand,
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they will pass to the jockey
or the middleman,
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and the jockey will inform their runners
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00:08:53,234 --> 00:08:57,234
or car stealers to steal the car.
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00:08:59,738 --> 00:09:03,408
At the bottom of the carjacking
food chain are the actual thieves,
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00:09:03,492 --> 00:09:05,962
known on the streets as "rats".
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00:09:32,866 --> 00:09:36,106
Sham used to freelance for
a pack of four to six rats.
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00:10:06,603 --> 00:10:08,983
The rats became so good at what they did
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that car manufacturers were
scrambling to keep up.
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00:10:12,906 --> 00:10:17,136
Then, in 2000, a new high-tech
rat trap hit the market.
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Global Positioning System.
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00:10:20,198 --> 00:10:21,298
GPS.
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00:10:22,203 --> 00:10:24,713
As the technology
advanced over the years,
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00:10:24,795 --> 00:10:28,595
a parked car's GPS tracker
could sense when it was being moved.
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00:10:30,295 --> 00:10:32,765
It could send a text message
to the car's owner,
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00:10:32,855 --> 00:10:36,575
and even came with a kill switch
that could shut down the car engine.
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00:10:38,074 --> 00:10:40,204
At first, the rats were dumbfounded.
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00:10:41,125 --> 00:10:43,995
But soon, the rat packs
had a new position open.
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00:10:44,602 --> 00:10:46,442
Chief Technology Officer.
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00:10:48,553 --> 00:10:51,593
So, what the stealer will do,
they'll use a signal jammer.
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00:10:51,971 --> 00:10:57,321
You see, a jammer is a gadget
that can block signals
137
00:10:57,399 --> 00:10:59,579
or whatever frequency signals,
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00:10:59,937 --> 00:11:03,367
so when any cars have been fixed with GPS,
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00:11:03,586 --> 00:11:07,306
when they on that signal jammer inside,
it'll block all the signals.
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00:11:07,392 --> 00:11:09,482
So, that means the
satellite cannot detect
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00:11:09,561 --> 00:11:13,041
where is your car and if you
drive away from that area,
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00:11:13,465 --> 00:11:15,185
the GPS cannot detect.
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00:11:26,482 --> 00:11:29,862
Stolen cars are first left in
a public car park overnight
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00:11:29,942 --> 00:11:31,892
to make sure they're not being tracked.
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00:11:35,575 --> 00:11:37,945
If the cars are still
there after a night,
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00:11:38,029 --> 00:11:39,859
they're driven to another car park.
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00:11:43,687 --> 00:11:45,437
The keys are left near the vehicle
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00:11:45,525 --> 00:11:48,785
and the rats collect their pay
in untraceable cash.
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00:12:13,923 --> 00:12:16,793
The vehicles and keys
are collected by the jockeys,
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00:12:16,868 --> 00:12:19,728
the second rank of criminals
in the carjacking syndicate.
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00:12:37,165 --> 00:12:40,155
The jockeys drive the cars
to a discreet collection point,
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like a warehouse.
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00:12:41,594 --> 00:12:42,454
From there,
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00:12:42,528 --> 00:12:44,438
they're packed in containers and exported
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as far afield as Africa
and the Middle East.
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00:12:47,611 --> 00:12:50,181
False paperwork completes
their transformation
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into legitimate second hand cars,
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sold for massive profits.
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00:12:55,476 --> 00:12:59,476
They can sell to especially
overseas market,
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00:12:59,561 --> 00:13:03,921
one car is about 80,000 to 90,000
Malaysian money.
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00:13:04,004 --> 00:13:07,274
So, if you times by three
vehicles in one container,
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it's about 240,000 to 260,000,
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00:13:10,941 --> 00:13:14,901
minus with the capital 50,000,
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I think more or less they can
make about 100,000 per container.
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00:13:19,940 --> 00:13:22,340
With syndicates making so much money,
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even a rat can earn as much as a manager.
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00:13:37,868 --> 00:13:40,928
The biggest profits flow eventually
to the godfather
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at the top of the illegal pyramid,
Robin Hai.
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00:13:44,907 --> 00:13:48,077
Operating as a businessman
rather than a car thief,
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00:13:48,158 --> 00:13:50,388
he doesn't need to get his hands dirty.
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00:13:51,052 --> 00:13:54,992
But the consequences of his business
filter down to individual owners,
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sometimes putting their lives at risk.
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00:13:58,907 --> 00:14:02,657
In Malaysia,
one car is stolen every 24 minutes.
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00:14:03,595 --> 00:14:08,445
Some carjackers have equipment to overcome
even sophisticated security systems.
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00:14:10,181 --> 00:14:13,531
But others find it much easier
to resort to violence.
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The other group, we can say robbers, okay?
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00:14:18,967 --> 00:14:24,077
what they will do they know that this type
of high-end car you cannot easily open,
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00:14:24,157 --> 00:14:26,877
or easily dismantle the alarm system
or whatever it is.
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00:14:27,296 --> 00:14:31,716
So, they will hijack,
so this is where violence will be used.
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00:14:33,398 --> 00:14:36,338
When you are complacent
and you are not really taking care
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00:14:36,418 --> 00:14:39,878
or looking around for any
suspicious characters.
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00:14:40,051 --> 00:14:42,561
Especially ladies
who are going into the car,
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00:14:42,644 --> 00:14:44,634
they're going into the car
with the door still open.
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00:14:44,708 --> 00:14:45,738
You're being observed.
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00:14:46,817 --> 00:14:48,577
October 2011.
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00:14:48,663 --> 00:14:49,723
Afternoon.
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00:14:49,799 --> 00:14:53,599
'Rina' was opening her car door
when three men attacked her.
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00:14:55,252 --> 00:14:57,102
It happened so fast I
didn't hear anything,
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00:14:57,179 --> 00:15:01,659
I didn't hear any footsteps
and I saw that there's more than one guy.
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00:15:02,268 --> 00:15:05,338
The men wanted Rina's car
but without any damage.
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00:15:05,714 --> 00:15:10,314
Stolen cars in pristine condition
will fetch carjackers higher prices.
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00:15:10,607 --> 00:15:13,347
When I was pinned against the car,
193
00:15:13,428 --> 00:15:16,798
my remote was still in my
right hand and I was like...
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00:15:17,565 --> 00:15:20,875
I was struggling, I was actually
trying to use the remote to like,
195
00:15:21,075 --> 00:15:22,895
try to attack him or something
196
00:15:22,985 --> 00:15:26,195
but someone else came
and took the car key from me
197
00:15:26,283 --> 00:15:28,583
and then I saw there's two other guys.
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00:15:28,923 --> 00:15:32,623
Rina was pushed into the car
and the group quickly split the scene.
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00:15:33,507 --> 00:15:34,947
But Rina did not give up
200
00:15:35,031 --> 00:15:37,941
and put up a fight in the
best way she knew how.
201
00:15:38,769 --> 00:15:41,529
When I bit him he was in pain
and I try to reach for the door,
202
00:15:41,607 --> 00:15:44,157
I just want to escape,
so I try to open the door
203
00:15:44,243 --> 00:15:45,993
and halfway through it,
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00:15:46,075 --> 00:15:47,655
I was kind of like
hanging through the door
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00:15:47,739 --> 00:15:51,669
with my left arm still at the door
206
00:15:51,748 --> 00:15:57,258
So, I was like partially out of the car
and in the midst of it, I got pushed out.
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00:15:58,801 --> 00:16:02,051
Rina fell from the car,
knocking her head on the curb.
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00:16:02,488 --> 00:16:05,528
She was fortunate not to have suffered
any major injury.
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00:16:05,879 --> 00:16:07,849
Even though I lost my car,
my keys and everything.
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00:16:07,932 --> 00:16:10,792
I'm so lucky to be alive.
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00:16:12,040 --> 00:16:15,160
Like Rina, other car owners
are starting to fight back.
212
00:16:16,835 --> 00:16:19,935
Mr Tan is the proud owner
of a Toyota Hilux.
213
00:16:20,309 --> 00:16:22,879
But when his vehicle
was just one month old,
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00:16:22,963 --> 00:16:24,963
he encountered a nasty situation.
215
00:16:38,382 --> 00:16:42,212
While driving, Mr Tan noticed
a black Mazda following him.
216
00:16:42,671 --> 00:16:45,511
He thought nothing of it
until he reached home.
217
00:16:48,333 --> 00:16:52,233
Two men armed with machetes
emerged from the black Mazda.
218
00:17:19,147 --> 00:17:22,017
The two men fled in Mr Tan's Toyota Hilux
219
00:17:22,103 --> 00:17:24,583
with the black Mazda
following right behind.
220
00:17:25,673 --> 00:17:29,513
But Mr Tan shouted for his wife
to throw him the keys to her car.
221
00:17:30,223 --> 00:17:31,453
The chase was on.
222
00:17:34,521 --> 00:17:36,151
After 20 kilometers,
223
00:17:36,228 --> 00:17:39,058
the robbers overtook a lorry
and made a right turn.
224
00:17:39,639 --> 00:17:41,469
Before Mr Tan could react,
225
00:17:41,547 --> 00:17:43,067
the lights had turned red,
226
00:17:43,155 --> 00:17:46,135
the lorry had stopped
and the robbers had got away.
227
00:17:48,415 --> 00:17:51,485
A nationwide alert for the
stolen vehicle was issued.
228
00:17:52,014 --> 00:17:53,444
The very next day,
229
00:17:53,524 --> 00:17:57,914
the vehicle was spotted at a roadblock,
300 kilometers from the crime scene.
230
00:17:58,608 --> 00:18:01,698
The policeman who handled
the incident now works undercover
231
00:18:01,779 --> 00:18:04,039
and his identity cannot be revealed.
232
00:18:25,658 --> 00:18:27,748
Mr Tan got his vehicle back.
233
00:18:28,542 --> 00:18:31,612
Mr Tan's Toyota Hilux
was a typical target.
234
00:18:31,924 --> 00:18:33,974
Relatively new and foreign made,
235
00:18:34,152 --> 00:18:38,202
it would have been easy to sell
to secondhand car buyers overseas.
236
00:18:38,426 --> 00:18:41,686
But even cheaper,
locally made cars aren't safe.
237
00:18:42,067 --> 00:18:44,067
Lately, we can say in Malaysia,
238
00:18:44,148 --> 00:18:47,268
stealing of local cars started
increasing tremendously.
239
00:18:48,022 --> 00:18:49,222
Reason why?
240
00:18:49,502 --> 00:18:50,882
Because of cannibalization.
241
00:18:52,347 --> 00:18:56,237
Cheap locally made cars
are worth more carved up than whole.
242
00:18:56,674 --> 00:18:58,834
Cars that have been
stolen for this purpose
243
00:18:58,906 --> 00:19:02,366
exist only as a collection of parts
soon after the theft.
244
00:19:29,949 --> 00:19:34,429
Malaysian police continue to combat
all types of carjacking criminals,
245
00:19:34,515 --> 00:19:37,435
from violent robbers to
sophisticated thieves,
246
00:19:37,617 --> 00:19:41,357
from individual carjackers
to criminal masterminds.
247
00:19:42,043 --> 00:19:45,823
Though car trafficking mastermind
Robin Hai remains at large,
248
00:19:46,877 --> 00:19:50,027
police have already shut down
several local syndicates
249
00:19:50,112 --> 00:19:51,472
with the help of Interpol,
250
00:19:51,743 --> 00:19:54,983
they hope to capture Robin Hai
very, very soon.
251
00:19:55,033 --> 00:19:59,583
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