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These are the user uploaded subtitles that are being translated: 1 00:00:02,071 --> 00:00:05,212 If you got a good bargain for a second-hand vehicle, 2 00:00:05,523 --> 00:00:08,234 it could have been stolen off the streets of Malaysia. 3 00:00:08,954 --> 00:00:12,454 50,000 vehicles vanish from the country every year, 4 00:00:12,535 --> 00:00:15,632 then turn up for sale as far away as Dubai. 5 00:00:17,216 --> 00:00:21,437 Criminal syndicates have built fortunes in this multi-million dollar industry. 6 00:00:21,965 --> 00:00:24,783 Now, police are attempting to shut them down 7 00:00:25,046 --> 00:00:28,989 in a series of raids, arrests and high-speed car chases. 8 00:00:29,528 --> 00:00:30,555 Their aim? 9 00:00:30,636 --> 00:00:32,539 To catch the biggest fish of all, 10 00:00:33,146 --> 00:00:35,142 a mysterious criminal kingpin 11 00:00:35,223 --> 00:00:38,224 right at the top of the carjacking food chain. 12 00:01:03,399 --> 00:01:07,632 Malaysia is home to some of the world's most active carjacking syndicates. 13 00:01:09,116 --> 00:01:12,898 Criminal organizations that steal 50,000 cars a year... 14 00:01:13,612 --> 00:01:15,172 ...and make them vanish. 15 00:01:17,757 --> 00:01:19,644 Detective Superintendent Guna 16 00:01:19,725 --> 00:01:23,396 is one of the spymasters in the country's fight against these criminals. 17 00:01:24,477 --> 00:01:27,196 He's spent years building a network of informants 18 00:01:27,277 --> 00:01:29,677 and planting his own men in the syndicates. 19 00:01:30,287 --> 00:01:34,979 In 2011, one of those informants passed on valuable information. 20 00:01:54,603 --> 00:01:57,109 The criminals had chosen their base well. 21 00:01:57,693 --> 00:02:00,329 In the middle of a vast palm oil plantation 22 00:02:00,410 --> 00:02:02,482 were several unmarked warehouses, 23 00:02:02,563 --> 00:02:04,893 and one of them contained stolen cars. 24 00:02:06,106 --> 00:02:08,744 Every day, stolen cars were driven in. 25 00:02:09,886 --> 00:02:11,565 Once the warehouse was full, 26 00:02:11,646 --> 00:02:16,017 the cars would be loaded into containers, brought to the port and shipped out. 27 00:02:17,251 --> 00:02:19,793 Beyond the jurisdiction of the Malaysian police, 28 00:02:19,874 --> 00:02:21,005 with false papers, 29 00:02:21,086 --> 00:02:24,552 the cars would be nearly impossible to recover or trace. 30 00:02:25,438 --> 00:02:27,838 Guna had to beat the criminals to it. 31 00:02:30,180 --> 00:02:33,450 Guna's task force had set up a number of observation points 32 00:02:33,531 --> 00:02:36,932 to monitor the criminal activities that lead to the warehouses. 33 00:02:41,172 --> 00:02:44,835 We needed to confirm which warehouse the car is bringing in, 34 00:02:44,916 --> 00:02:46,591 and we need to identify also 35 00:02:46,672 --> 00:02:48,920 how many suspects are operating in that place. 36 00:02:49,735 --> 00:02:51,558 So, we tried to narrow down, 37 00:02:51,895 --> 00:02:54,246 we tried to check with our number four OP. 38 00:02:54,514 --> 00:02:58,056 He confirmed that the third is not empty. 39 00:02:59,827 --> 00:03:01,442 As the warehouse filled up, 40 00:03:01,523 --> 00:03:04,435 police desperately gathered the intelligence they needed. 41 00:03:04,967 --> 00:03:07,488 More than a month after the initial tip off, 42 00:03:07,569 --> 00:03:09,433 the operation was green lit. 43 00:03:13,063 --> 00:03:17,615 I called all my personnel to one place nearby the area, 44 00:03:17,799 --> 00:03:21,168 I gave a briefing, so I divided them a few groups... 45 00:03:21,566 --> 00:03:22,884 ...and altogether, 46 00:03:22,965 --> 00:03:24,947 about five of our police vehicles have been used. 47 00:03:27,288 --> 00:03:28,510 So, during this point, 48 00:03:28,591 --> 00:03:30,424 what we did we block with lorry... 49 00:03:30,778 --> 00:03:31,986 ...and police vehicles... 50 00:03:36,105 --> 00:03:39,773 ...and arrested three inside the car and one with the motorbike. 51 00:03:41,161 --> 00:03:43,605 We arrested four of them at that particular place 52 00:03:43,686 --> 00:03:45,377 at about 100 meters from the warehouse. 53 00:03:50,642 --> 00:03:52,913 We went inside the warehouse 54 00:03:52,994 --> 00:03:56,407 with the key that we seized from one of the suspects, 55 00:03:56,661 --> 00:03:59,126 and we managed to open the warehouse. 56 00:03:59,207 --> 00:04:01,015 We saw plenty of cars inside there. 57 00:04:02,846 --> 00:04:06,554 The entire warehouse was covered up with a box. 58 00:04:06,798 --> 00:04:09,343 And that's we believe that 59 00:04:09,424 --> 00:04:11,621 they were trying to close our view from outside 60 00:04:11,702 --> 00:04:13,459 to see what are they doing inside. 61 00:04:14,585 --> 00:04:16,114 Guna was just in time. 62 00:04:16,514 --> 00:04:19,572 Five containers were already fully loaded with cars 63 00:04:19,653 --> 00:04:21,394 and ready to be towed to the port. 64 00:04:22,330 --> 00:04:25,203 Eighty-six more vehicles were still in the warehouse. 65 00:04:25,493 --> 00:04:28,205 The criminals were waiting for more containers to arrive. 66 00:04:30,427 --> 00:04:32,622 Four men were arrested and charged. 67 00:04:32,890 --> 00:04:35,757 Bail was set at over 600,000 dollars. 68 00:04:36,040 --> 00:04:39,427 Each was eventually sentenced to nine years in jail. 69 00:04:41,045 --> 00:04:45,538 I think this is one the biggest charge I think we made so far. 70 00:04:45,917 --> 00:04:48,739 Some of the cars are still in a very intact condition, 71 00:04:49,111 --> 00:04:51,286 and just recently took place, 72 00:04:51,367 --> 00:04:53,657 so that means we will call all the owners to come 73 00:04:53,738 --> 00:04:56,483 and collect the car from that investigation officer. 74 00:04:58,241 --> 00:04:59,622 It was a major coup, 75 00:04:59,703 --> 00:05:00,944 but the four men arrested 76 00:05:01,025 --> 00:05:03,401 were at the bottom of the carjacking food chain. 77 00:05:04,045 --> 00:05:05,801 Police wanted the man at the top, 78 00:05:05,882 --> 00:05:08,981 so they started to squeeze the four men for information. 79 00:05:10,389 --> 00:05:11,403 At least one of them, 80 00:05:11,484 --> 00:05:14,145 known as Ah Seng, seemed willing to talk. 81 00:05:35,221 --> 00:05:36,824 Ah Seng didn't know much. 82 00:05:37,099 --> 00:05:39,004 Things were deliberately kept that way. 83 00:05:39,474 --> 00:05:41,486 All their orders came over the phone. 84 00:05:41,941 --> 00:05:45,768 Ah Seng was paid every week and then only by the container load. 85 00:05:46,196 --> 00:05:49,019 In a day, he could earn up to 300 dollars. 86 00:05:49,702 --> 00:05:53,938 Under-cross examination, Ah Seng spilled one vital lead. 87 00:06:18,243 --> 00:06:20,996 This was the lead the task force had been waiting for. 88 00:06:22,575 --> 00:06:26,479 Carjackers from different syndicates were all whispering the same name. 89 00:06:26,964 --> 00:06:28,063 Ah Hai. 90 00:06:28,775 --> 00:06:30,787 Who was this mysterious man 91 00:06:31,019 --> 00:06:33,935 and just how extensive were his operations? 92 00:06:36,095 --> 00:06:36,970 In Malaysia, 93 00:06:37,051 --> 00:06:40,414 police are engaged in a battle against carjacking syndicates. 94 00:06:41,684 --> 00:06:44,217 Their aim has been to decapitate the syndicates 95 00:06:44,298 --> 00:06:47,372 by identifying and taking down the man at the top. 96 00:06:48,475 --> 00:06:50,054 As police investigated, 97 00:06:50,135 --> 00:06:52,792 one name kept coming up, Ah Hai. 98 00:06:56,082 --> 00:06:57,945 49-year-old businessman. 99 00:06:58,026 --> 00:07:00,162 Full name, Nyo Ah Hai. 100 00:07:00,243 --> 00:07:02,258 Street name, Robin Hai. 101 00:07:05,113 --> 00:07:09,897 Last seen in Malaysia in 2007, and wanted in at least three countries. 102 00:07:10,272 --> 00:07:12,597 He's amassed a huge personal fortune, 103 00:07:12,678 --> 00:07:15,934 built upon the trafficking of thousands of stolen vehicles. 104 00:07:26,930 --> 00:07:31,527 And our information says that he's the main culprit. 105 00:07:32,421 --> 00:07:37,723 Ultimately responsible for 80 percent of pick-up truck and MPV thefts in Malaysia, 106 00:07:37,966 --> 00:07:41,732 Robin Hai is the criminal mastermind that police have been looking for. 107 00:07:43,818 --> 00:07:47,745 November, 2013, the police issue a statement. 108 00:08:16,226 --> 00:08:19,140 As police investigated Robin Hai's operations, 109 00:08:19,221 --> 00:08:22,913 they found an organization to rival any corporate empire. 110 00:08:24,715 --> 00:08:27,718 Robin Hai receives stolen vehicles from not one, 111 00:08:27,799 --> 00:08:29,410 but several local syndicates, 112 00:08:29,491 --> 00:08:32,370 each with its own manpower and structure. 113 00:08:32,683 --> 00:08:36,335 Syndicates consist of three elements here. 114 00:08:36,833 --> 00:08:42,018 Runner, middleman and also the head of syndicates. 115 00:08:42,099 --> 00:08:43,864 So, how would normally they operate? 116 00:08:43,945 --> 00:08:46,268 Head of syndicates when they get the order or demand, 117 00:08:46,624 --> 00:08:49,353 they will pass to the jockey or the middleman, 118 00:08:49,614 --> 00:08:53,153 and the jockey will inform their runners 119 00:08:53,234 --> 00:08:57,231 or car stealers to steal the car. 120 00:08:59,738 --> 00:09:03,411 At the bottom of the carjacking food chain are the actual thieves, 121 00:09:03,492 --> 00:09:05,960 known on the streets as "rats". 122 00:09:32,866 --> 00:09:36,113 Sham used to freelance for a pack of four to six rats. 123 00:10:06,603 --> 00:10:08,983 The rats became so good at what they did 124 00:10:09,064 --> 00:10:11,907 that car manufacturers were scrambling to keep up. 125 00:10:12,906 --> 00:10:17,140 Then, in 2000, a new high-tech rat trap hit the market. 126 00:10:18,253 --> 00:10:19,771 Global Positioning System. 127 00:10:20,198 --> 00:10:21,296 GPS. 128 00:10:22,203 --> 00:10:24,714 As the technology advanced over the years, 129 00:10:24,795 --> 00:10:28,599 a parked car's GPS tracker could sense when it was being moved. 130 00:10:30,295 --> 00:10:32,774 It could send a text message to the car's owner, 131 00:10:32,855 --> 00:10:36,584 and even came with a kill switch that could shut down the car engine. 132 00:10:38,074 --> 00:10:40,203 At first, the rats were dumbfounded. 133 00:10:41,125 --> 00:10:44,003 But soon, the rat packs had a new position open. 134 00:10:44,602 --> 00:10:46,436 Chief Technology Officer. 135 00:10:48,553 --> 00:10:51,590 So, what the stealer will do, they'll use a signal jammer. 136 00:10:51,971 --> 00:10:57,318 You see, a jammer is a gadget that can block signals 137 00:10:57,399 --> 00:10:59,580 or whatever frequency signals, 138 00:10:59,937 --> 00:11:03,371 so when any cars have been fixed with GPS, 139 00:11:03,586 --> 00:11:07,311 when they on that signal jammer inside, it'll block all the signals. 140 00:11:07,392 --> 00:11:09,480 So, that means the satellite cannot detect 141 00:11:09,561 --> 00:11:13,040 where is your car and if you drive away from that area, 142 00:11:13,465 --> 00:11:15,194 the GPS cannot detect. 143 00:11:26,482 --> 00:11:29,861 Stolen cars are first left in a public car park overnight 144 00:11:29,942 --> 00:11:31,892 to make sure they're not being tracked. 145 00:11:35,575 --> 00:11:37,948 If the cars are still there after a night, 146 00:11:38,029 --> 00:11:39,863 they're driven to another car park. 147 00:11:43,687 --> 00:11:45,444 The keys are left near the vehicle 148 00:11:45,525 --> 00:11:48,793 and the rats collect their pay in untraceable cash. 149 00:12:13,923 --> 00:12:16,787 The vehicles and keys are collected by the jockeys, 150 00:12:16,868 --> 00:12:19,734 the second rank of criminals in the carjacking syndicate. 151 00:12:37,165 --> 00:12:40,159 The jockeys drive the cars to a discreet collection point, 152 00:12:40,248 --> 00:12:41,338 like a warehouse. 153 00:12:41,594 --> 00:12:42,447 From there, 154 00:12:42,528 --> 00:12:44,444 they're packed in containers and exported 155 00:12:44,525 --> 00:12:47,193 as far afield as Africa and the Middle East. 156 00:12:47,611 --> 00:12:50,176 False paperwork completes their transformation 157 00:12:50,257 --> 00:12:52,216 into legitimate second hand cars, 158 00:12:52,297 --> 00:12:54,280 sold for massive profits. 159 00:12:55,476 --> 00:12:59,480 They can sell to especially overseas market, 160 00:12:59,561 --> 00:13:03,923 one car is about 80,000 to 90,000 Malaysian money. 161 00:13:04,004 --> 00:13:07,274 So, if you times by three vehicles in one container, 162 00:13:07,355 --> 00:13:10,860 it's about 240,000 to 260,000, 163 00:13:10,941 --> 00:13:14,903 minus with the capital 50,000, 164 00:13:15,397 --> 00:13:19,192 I think more or less they can make about 100,000 per container. 165 00:13:19,940 --> 00:13:22,335 With syndicates making so much money, 166 00:13:22,416 --> 00:13:25,059 even a rat can earn as much as a manager. 167 00:13:37,868 --> 00:13:40,926 The biggest profits flow eventually to the godfather 168 00:13:41,007 --> 00:13:44,211 at the top of the illegal pyramid, Robin Hai. 169 00:13:44,907 --> 00:13:48,077 Operating as a businessman rather than a car thief, 170 00:13:48,158 --> 00:13:50,386 he doesn't need to get his hands dirty. 171 00:13:51,052 --> 00:13:54,986 But the consequences of his business filter down to individual owners, 172 00:13:55,207 --> 00:13:57,428 sometimes putting their lives at risk. 173 00:13:58,907 --> 00:14:02,657 In Malaysia, one car is stolen every 24 minutes. 174 00:14:03,595 --> 00:14:08,453 Some carjackers have equipment to overcome even sophisticated security systems. 175 00:14:10,181 --> 00:14:13,529 But others find it much easier to resort to violence. 176 00:14:14,161 --> 00:14:18,326 The other group, we can say robbers, okay? 177 00:14:18,967 --> 00:14:24,076 what they will do they know that this type of high-end car you cannot easily open, 178 00:14:24,157 --> 00:14:26,878 or easily dismantle the alarm system or whatever it is. 179 00:14:27,296 --> 00:14:31,724 So, they will hijack, so this is where violence will be used. 180 00:14:33,398 --> 00:14:36,337 When you are complacent and you are not really taking care 181 00:14:36,418 --> 00:14:39,877 or looking around for any suspicious characters. 182 00:14:40,051 --> 00:14:42,563 Especially ladies who are going into the car, 183 00:14:42,644 --> 00:14:44,627 they're going into the car with the door still open. 184 00:14:44,708 --> 00:14:45,737 You're being observed. 185 00:14:46,817 --> 00:14:48,582 October 2011. 186 00:14:48,663 --> 00:14:49,718 Afternoon. 187 00:14:49,799 --> 00:14:53,598 'Rina' was opening her car door when three men attacked her. 188 00:14:55,252 --> 00:14:57,098 It happened so fast I didn't hear anything, 189 00:14:57,179 --> 00:15:01,657 I didn't hear any footsteps and I saw that there's more than one guy. 190 00:15:02,268 --> 00:15:05,335 The men wanted Rina's car but without any damage. 191 00:15:05,714 --> 00:15:10,308 Stolen cars in pristine condition will fetch carjackers higher prices. 192 00:15:10,607 --> 00:15:13,347 When I was pinned against the car, 193 00:15:13,428 --> 00:15:16,804 my remote was still in my right hand and I was like... 194 00:15:17,565 --> 00:15:20,880 I was struggling, I was actually trying to use the remote to like, 195 00:15:21,075 --> 00:15:22,904 try to attack him or something 196 00:15:22,985 --> 00:15:26,202 but someone else came and took the car key from me 197 00:15:26,283 --> 00:15:28,576 and then I saw there's two other guys. 198 00:15:28,923 --> 00:15:32,616 Rina was pushed into the car and the group quickly split the scene. 199 00:15:33,507 --> 00:15:34,950 But Rina did not give up 200 00:15:35,031 --> 00:15:37,944 and put up a fight in the best way she knew how. 201 00:15:38,769 --> 00:15:41,526 When I bit him he was in pain and I try to reach for the door, 202 00:15:41,607 --> 00:15:44,162 I just want to escape, so I try to open the door 203 00:15:44,243 --> 00:15:45,994 and halfway through it, 204 00:15:46,075 --> 00:15:47,658 I was kind of like hanging through the door 205 00:15:47,739 --> 00:15:51,667 with my left arm still at the door 206 00:15:51,748 --> 00:15:57,255 So, I was like partially out of the car and in the midst of it, I got pushed out. 207 00:15:58,801 --> 00:16:02,047 Rina fell from the car, knocking her head on the curb. 208 00:16:02,488 --> 00:16:05,528 She was fortunate not to have suffered any major injury. 209 00:16:05,879 --> 00:16:07,851 Even though I lost my car, my keys and everything. 210 00:16:07,932 --> 00:16:10,791 I'm so lucky to be alive. 211 00:16:12,040 --> 00:16:15,155 Like Rina, other car owners are starting to fight back. 212 00:16:16,835 --> 00:16:19,935 Mr Tan is the proud owner of a Toyota Hilux. 213 00:16:20,309 --> 00:16:22,882 But when his vehicle was just one month old, 214 00:16:22,963 --> 00:16:24,963 he encountered a nasty situation. 215 00:16:38,382 --> 00:16:42,213 While driving, Mr Tan noticed a black Mazda following him. 216 00:16:42,671 --> 00:16:45,506 He thought nothing of it until he reached home. 217 00:16:48,333 --> 00:16:52,227 Two men armed with machetes emerged from the black Mazda. 218 00:17:19,147 --> 00:17:22,022 The two men fled in Mr Tan's Toyota Hilux 219 00:17:22,103 --> 00:17:24,575 with the black Mazda following right behind. 220 00:17:25,673 --> 00:17:29,508 But Mr Tan shouted for his wife to throw him the keys to her car. 221 00:17:30,223 --> 00:17:31,445 The chase was on. 222 00:17:34,521 --> 00:17:36,147 After 20 kilometers, 223 00:17:36,228 --> 00:17:39,063 the robbers overtook a lorry and made a right turn. 224 00:17:39,639 --> 00:17:41,466 Before Mr Tan could react, 225 00:17:41,547 --> 00:17:43,074 the lights had turned red, 226 00:17:43,155 --> 00:17:46,136 the lorry had stopped and the robbers had got away. 227 00:17:48,415 --> 00:17:51,489 A nationwide alert for the stolen vehicle was issued. 228 00:17:52,014 --> 00:17:53,443 The very next day, 229 00:17:53,524 --> 00:17:57,910 the vehicle was spotted at a roadblock, 300 kilometers from the crime scene. 230 00:17:58,608 --> 00:18:01,698 The policeman who handled the incident now works undercover 231 00:18:01,779 --> 00:18:04,040 and his identity cannot be revealed. 232 00:18:25,658 --> 00:18:27,745 Mr Tan got his vehicle back. 233 00:18:28,542 --> 00:18:31,614 Mr Tan's Toyota Hilux was a typical target. 234 00:18:31,924 --> 00:18:33,972 Relatively new and foreign made, 235 00:18:34,152 --> 00:18:38,196 it would have been easy to sell to secondhand car buyers overseas. 236 00:18:38,426 --> 00:18:41,693 But even cheaper, locally made cars aren't safe. 237 00:18:42,067 --> 00:18:44,067 Lately, we can say in Malaysia, 238 00:18:44,148 --> 00:18:47,271 stealing of local cars started increasing tremendously. 239 00:18:48,022 --> 00:18:49,219 Reason why? 240 00:18:49,502 --> 00:18:50,878 Because of cannibalization. 241 00:18:52,347 --> 00:18:56,236 Cheap locally made cars are worth more carved up than whole. 242 00:18:56,674 --> 00:18:58,825 Cars that have been stolen for this purpose 243 00:18:58,906 --> 00:19:02,374 exist only as a collection of parts soon after the theft. 244 00:19:29,949 --> 00:19:34,434 Malaysian police continue to combat all types of carjacking criminals, 245 00:19:34,515 --> 00:19:37,442 from violent robbers to sophisticated thieves, 246 00:19:37,617 --> 00:19:41,357 from individual carjackers to criminal masterminds. 247 00:19:42,043 --> 00:19:45,816 Though car trafficking mastermind Robin Hai remains at large, 248 00:19:46,877 --> 00:19:50,031 police have already shut down several local syndicates 249 00:19:50,112 --> 00:19:51,472 with the help of Interpol, 250 00:19:51,743 --> 00:19:54,981 they hope to capture Robin Hai very, very soon. 20097

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