All language subtitles for 1. CCNA VLOG #042 Campus troubleshooting scenario 1 Can you find the issue

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These are the user uploaded subtitles that are being translated: 1 00:00:08,840 --> 00:00:14,890 This is one of a multiple land or local area network troubleshooting videos. 2 00:00:15,380 --> 00:00:22,190 In this video we have four switches running ingenious three switch one and switch two are configured 3 00:00:22,220 --> 00:00:30,550 as Layer three switches switch three and switch for configured as Layer two switches so I could change 4 00:00:30,580 --> 00:00:32,110 the symbol as an example 5 00:00:35,420 --> 00:00:43,040 to indicate that that's a layer to switch however these four switches are running. 6 00:00:43,050 --> 00:00:44,680 IOW a v layer to 7 00:00:50,410 --> 00:00:56,160 and what I've done is simply disable IP running on switch three and switch four. 8 00:00:56,390 --> 00:01:03,290 So we have four switches in the topology and two Iowa's v Rogers right a one and write it to acting 9 00:01:03,290 --> 00:01:05,040 as pieces. 10 00:01:05,210 --> 00:01:10,460 This is a very simple topology where we have a core and an access layer. 11 00:01:10,460 --> 00:01:15,890 Typically you would connect the core to the access layer using cross connects. 12 00:01:15,890 --> 00:01:18,530 I'm not going to do that in this troubleshooting video. 13 00:01:18,560 --> 00:01:26,720 Have a look in my CCN a course which is linked below for a more complex topology running HSR P optimized 14 00:01:26,750 --> 00:01:32,930 spanning tree redundancy between the core and the access layer and multiple other options. 15 00:01:33,140 --> 00:01:37,320 But this network will suffice for our basic troubleshooting. 16 00:01:37,360 --> 00:01:44,590 So now let's assume that a new hire has made some configuration changes on the network and users are 17 00:01:44,590 --> 00:01:53,690 complaining about network connectivity issues you've been told that to this user 10 1 to 1 in VLAN 2 18 00:01:54,530 --> 00:02:02,740 is unable to ping this user that has a P.C. with IP address 10 dot 1.0 3 or 2 in V land 3. 19 00:02:02,990 --> 00:02:07,940 You've been told that switch 3 is connected to switch 1 as follows. 20 00:02:07,940 --> 00:02:15,250 So each one is connected to switch 2 and switch 2 is connected to switch for but as Ronald Reagan said 21 00:02:15,580 --> 00:02:18,310 Trust but verify. 22 00:02:18,310 --> 00:02:24,460 And what I like to say is don't trust anything that you've been told about a network until you've checked 23 00:02:24,460 --> 00:02:25,690 it yourself. 24 00:02:25,990 --> 00:02:36,320 So you're not topology right a 1 is acting as P.S. 1 show IP interface brief shows us the IP address 25 00:02:36,830 --> 00:02:44,800 on the gigabit interface that looks right the IP address looks right subnet mask looks right. 26 00:02:44,880 --> 00:02:53,550 Let's see if we can ping 10 but wonder 3 or 2 which is the IP address of Rada t acting as P.S. To 27 00:02:58,490 --> 00:03:04,640 Okay so the ping is failing we don't seem to be able to ping that device so that piece of information 28 00:03:04,640 --> 00:03:05,280 is true. 29 00:03:05,300 --> 00:03:14,060 Show IP rot shows us no roots in the routing table but it shows us that the default gateway is set to 30 00:03:14,060 --> 00:03:21,910 tend on 1 2 2 5 4. 31 00:03:21,960 --> 00:03:29,480 Now that's because IP routing has been disabled on this Radha in this topology we've got Radha one acting 32 00:03:29,480 --> 00:03:35,810 as a P.C. so when IP writing is disabled this is what the writing table looks like. 33 00:03:37,130 --> 00:03:41,510 The default gateway has been configured on the P.C. so that's good. 34 00:03:41,600 --> 00:03:45,880 Let's check if we can ping the default gateway yes we can. 35 00:03:46,620 --> 00:03:50,160 Now where is the default gateway. 36 00:03:50,190 --> 00:03:52,980 We could try and Telnet to the default gateway 37 00:03:56,560 --> 00:04:01,790 and let's try and Telnet to the right type of address so the device is there. 38 00:04:01,820 --> 00:04:06,240 But we're told that a password is required but none is set. 39 00:04:06,410 --> 00:04:11,900 So hopefully the default gateway in this topology is either switch one or switch to which all of the 40 00:04:11,990 --> 00:04:13,930 core Layer 3 switches. 41 00:04:14,180 --> 00:04:23,030 So here's switch one show IP interface brief we can see that a villain one villain tune villain 3 have 42 00:04:23,030 --> 00:04:28,140 an IP address configured and that's the IP address on VLAN 2. 43 00:04:28,340 --> 00:04:32,860 So this should be the device that the P.C. is pinging. 44 00:04:32,990 --> 00:04:40,520 I'll do a debug IP ICMP on that switch and get to the P.C. to paying the default gateway. 45 00:04:40,520 --> 00:04:45,700 Now you need to be careful with debugging in a real world environment. 46 00:04:45,740 --> 00:04:46,040 Yeah. 47 00:04:46,070 --> 00:04:52,790 Because we studying for the CCMA we can simply enable any debug command because that'll help you learn 48 00:04:53,030 --> 00:04:56,020 the debug that are available but in the real world. 49 00:04:56,030 --> 00:05:02,480 Be careful with simply enabling a debug especially on a core device. 50 00:05:02,570 --> 00:05:09,710 You may get so much output on the console that you can't read anything or in a very bad situation the 51 00:05:09,710 --> 00:05:12,810 device may fall over so we don't want that. 52 00:05:13,620 --> 00:05:14,680 So in the real world. 53 00:05:14,700 --> 00:05:17,010 Be careful with debugging. 54 00:05:17,010 --> 00:05:25,230 Okay so the pings do arrive on this default gateway so that's good. 55 00:05:25,230 --> 00:05:29,700 I'm gonna turn off IP domain look up in the lab here to make things happen quicker. 56 00:05:31,120 --> 00:05:42,110 And then what we'll do is trace tendered one dot three or two which should be P.C. to an auto apology. 57 00:05:42,130 --> 00:05:43,360 Let's see how far it gets. 58 00:05:43,390 --> 00:05:51,270 So it gets to the default gateway which we've now determined is which one. 59 00:05:51,310 --> 00:06:00,130 So what we should do is update the documentation so we can say that these are the IP addresses on the 60 00:06:00,130 --> 00:06:03,630 V lands of that switch. 61 00:06:06,250 --> 00:06:14,110 That once again can be seen on switch one by using the show IP interface brief command and there they 62 00:06:14,150 --> 00:06:14,980 are once again 63 00:06:18,950 --> 00:06:28,500 the trace rot shows us that the traffic gets to the default gateway but then doesn't go anywhere else. 64 00:06:28,540 --> 00:06:38,280 Let's check if P.S. two components default gateway now a test I'd like to do is to make sure that the 65 00:06:38,310 --> 00:06:44,190 local device can ping the other VLAN of the default gateway. 66 00:06:44,190 --> 00:06:55,960 So in other words this P.C. is in Vila and 2 it's in subnet 10 1 2 0 and I'm checking that it camping 67 00:06:56,440 --> 00:07:01,570 the subnet of the device that we're trying to go to but this is the IP address of the default gateway 68 00:07:01,810 --> 00:07:03,730 into that villain. 69 00:07:03,790 --> 00:07:11,070 In other words we've proven that interval and writing is working on the layer 3 switch but now let's 70 00:07:11,070 --> 00:07:17,730 check the connectivity of PCI 2 can it get to its default gateway. 71 00:07:17,730 --> 00:07:24,210 So this is rather to acting as P.C. to show IP interface brief IP address. 72 00:07:24,210 --> 00:07:25,230 Looks right. 73 00:07:25,230 --> 00:07:32,620 Per the diagram subnet mask looks right now that information is once again not shown on the diagram. 74 00:07:32,740 --> 00:07:42,580 So we'd want to add that somewhere and you may want to add that on individual devices or make a note 75 00:07:42,580 --> 00:07:51,020 somewhere that these subnets have a slash 24 mask show IP run it shows us the default gateway of PCI 76 00:07:51,020 --> 00:08:00,390 2 so cannot ping its default gateway No it can't so there's something wrong. 77 00:08:01,420 --> 00:08:11,300 Either here or here or here let's have a look at switch for switch forwards the local access switch 78 00:08:12,350 --> 00:08:24,530 show IP interface brief it has an IP address of 10 1 1 4 can it paying such 1 in VLAN 1 yes it can show 79 00:08:24,530 --> 00:08:35,360 IP wrought default gateways tendered 1 1 2 5 4 can it paying tendered 1 dot 3 2 5 4 yes it can can it 80 00:08:35,360 --> 00:08:46,280 ping the P.C. in the violent 3 No it can't so the switch camping the default gateway into V Line routing 81 00:08:46,280 --> 00:08:53,470 is working on the default gateway but it can't ping this P.C. traffic from the switch to this piece 82 00:08:53,470 --> 00:08:58,930 you would have to traverse to here to get to the default gateway and then it would have to come back 83 00:08:58,930 --> 00:09:09,420 again let's confirm the ports on switch for so firstly show IP interface brief let's confirm that interfaces 84 00:09:09,420 --> 00:09:14,310 are up all interfaces look up including gigabit 0 1 85 00:09:17,550 --> 00:09:25,610 that interfaces up gigabit 0 0 is up which is the link to the core network pings that were previously 86 00:09:25,610 --> 00:09:30,450 so so we have an indication that this interfaces are ready up and working. 87 00:09:30,830 --> 00:09:39,790 Show interface trunk there's a trunk to the core on gigabit 0 that looks good let's have a look at the 88 00:09:39,850 --> 00:09:40,330 gigabit. 89 00:09:40,360 --> 00:09:49,090 0 1 interface show interface gigabit 0 1 switch port this interface should be in villain three. 90 00:09:49,160 --> 00:09:51,300 Can you see the problem in the this. 91 00:09:51,310 --> 00:09:53,950 Put interface. 92 00:09:53,950 --> 00:09:55,800 Name is gigabit 0. 93 00:09:56,010 --> 00:10:00,490 It's enabled as a switch port administrative mode is dynamic auto. 94 00:10:00,580 --> 00:10:08,750 It's currently acting as a static access port so dynamic trunk protocol or DTP did not negotiate to 95 00:10:08,750 --> 00:10:18,540 form a trunk so DTP is on but there wasn't a switch to negotiate drinking with noticed the problem access 96 00:10:18,630 --> 00:10:19,180 mode. 97 00:10:19,190 --> 00:10:29,450 A villain is one show run interface gigabit to 0 1 this port is not in VLAN 3. 98 00:10:32,440 --> 00:10:37,460 Interface gigabit 0 1 is currently in VLAN 1. 99 00:10:37,470 --> 00:10:39,480 So switch port access. 100 00:10:39,490 --> 00:10:42,910 Vigeland 3 show interface gigabit. 101 00:10:42,910 --> 00:10:43,890 0 1. 102 00:10:43,990 --> 00:10:51,680 Switch port Port is now an access port in VLAN 23 show run interface gigabit. 103 00:10:51,680 --> 00:10:55,410 0 1 There's a configuration. 104 00:10:55,410 --> 00:11:02,280 Let's check the local switch can ping that P.C. at the moment it still can't. 105 00:11:02,310 --> 00:11:07,680 It may take a while for spanning tree and other protocols to converge 106 00:11:10,320 --> 00:11:16,980 so you may just need to wait a bit before you assume that there's a problem but spanning tree at this 107 00:11:16,980 --> 00:11:18,190 point looks good. 108 00:11:18,210 --> 00:11:34,690 So show CTP neighbors we can see that right it to is connected to gigabit 01 using gigabit 00 show interface 109 00:11:34,690 --> 00:11:44,370 gigabit 01 switch port confirms that to this port is in V land 3 so let's go back on to the P.C. and 110 00:11:44,370 --> 00:11:49,950 check if it can ping its default gateway. 111 00:11:50,070 --> 00:11:50,850 It can now. 112 00:11:51,300 --> 00:11:57,150 So once again you may just have to wait a little bit before you assume that your change hasn't made 113 00:11:57,150 --> 00:12:00,710 any difference Kennett paying 114 00:12:03,530 --> 00:12:05,590 a one acting as P.S. 1. 115 00:12:05,680 --> 00:12:07,350 Yes it can. 116 00:12:07,360 --> 00:12:10,420 So it looks like we've solved the problem 117 00:12:14,440 --> 00:12:20,540 we could trace to the P.C. which didn't work before that now works. 118 00:12:20,580 --> 00:12:30,620 So previously when we traced to 10 1 3 2 it failed at the default gateway but now it's working and we 119 00:12:30,620 --> 00:12:35,510 could do a ping to prove it. 120 00:12:38,320 --> 00:12:45,680 And do a debug on the side to prove that the traffic arrives so that was an example of how to troubleshoot 121 00:12:45,830 --> 00:12:52,190 a local area network it can sometimes be complicated to troubleshoot a layered two issues but remember 122 00:12:52,190 --> 00:12:57,790 to check your interfaces check your v lands check your encapsulation as in other videos. 123 00:12:57,800 --> 00:13:04,960 I will show you other problems that you may encounter and need to troubleshoot in this topology open 124 00:13:04,960 --> 00:13:06,260 joint of this video. 125 00:13:06,260 --> 00:13:07,900 If he did please like it. 126 00:13:08,150 --> 00:13:10,760 Please subscribe to my YouTube channel. 127 00:13:10,850 --> 00:13:12,290 I wish you all the very best. 13482

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