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These are the user uploaded subtitles that are being translated: 1 00:00:08,180 --> 00:00:10,159 [Narrator] The Web transforms us. 2 00:00:10,160 --> 00:00:12,169 We become data... 3 00:00:12,170 --> 00:00:13,259 code... 4 00:00:13,260 --> 00:00:15,190 uploading our very selves... 5 00:00:19,160 --> 00:00:21,390 ...to a place we call the cloud. 6 00:00:23,310 --> 00:00:29,319 But this cloud is grounded in hardware, a chaos of code. 7 00:00:29,320 --> 00:00:31,379 But with the right tools, 8 00:00:31,380 --> 00:00:34,370 you can find the signal in the noise. 9 00:00:46,160 --> 00:00:48,319 [man] Everything is on YouTube. 10 00:00:48,320 --> 00:00:52,239 Everything is on Facebook and Twitter, 11 00:00:52,240 --> 00:00:55,320 but the world of social media is a step removed from reality. 12 00:00:57,738 --> 00:00:58,997 [Mikki] These are people who would not 13 00:00:58,998 --> 00:01:00,359 say these things to your face, 14 00:01:00,360 --> 00:01:03,240 but they will say them to you behind a computer screen. 15 00:01:06,210 --> 00:01:08,249 [Hardiman] If you disrespect somebody on Facebook, 16 00:01:08,250 --> 00:01:10,279 thousands of people see that post. 17 00:01:10,280 --> 00:01:12,280 Now this guy wants to get some revenge. 18 00:01:15,360 --> 00:01:18,389 [Mitchell] For young people, image is everything. 19 00:01:18,390 --> 00:01:21,359 I seen people arrested, assaulted. 20 00:01:21,360 --> 00:01:25,199 I've seen people killed 21 00:01:25,200 --> 00:01:29,170 because of what they put up on social media. 22 00:01:30,360 --> 00:01:32,329 [Narrator] Whatever's on your mind, 23 00:01:32,330 --> 00:01:35,219 you can post it online. 24 00:01:35,220 --> 00:01:37,369 Your beliefs, your fears, 25 00:01:37,370 --> 00:01:41,219 your life, your style. 26 00:01:41,220 --> 00:01:43,349 But when you express yourself in here, 27 00:01:43,350 --> 00:01:46,329 you expose yourself out there. 28 00:01:46,330 --> 00:01:48,389 To hate. 29 00:01:48,390 --> 00:01:53,289 Say your piece on social media, and you might incite a war. 30 00:01:53,290 --> 00:01:55,209 Make your mark online, 31 00:01:55,210 --> 00:01:57,370 and you might make yourself a target. 32 00:02:04,210 --> 00:02:06,200 [Horns honking] 33 00:02:20,300 --> 00:02:22,299 [Khalil] East New York is the only neighborhood that I know 34 00:02:22,300 --> 00:02:25,159 that there could be a shoot-out one day 35 00:02:25,160 --> 00:02:26,369 and then by that next morning, 36 00:02:26,370 --> 00:02:28,299 everybody be right back outside 37 00:02:28,300 --> 00:02:31,240 and just going like nothing ever happened. 38 00:02:36,250 --> 00:02:39,219 [Mitchell] This is where the crime is most highest. 39 00:02:39,220 --> 00:02:41,189 This is where the homicide rates, unfortunately, 40 00:02:41,190 --> 00:02:42,349 are still the most highest. 41 00:02:42,350 --> 00:02:46,369 One of the most dangerous places in New York City. 42 00:02:46,370 --> 00:02:49,169 My name is Andre T. Mitchell. 43 00:02:49,170 --> 00:02:51,369 I am the founder and Executive Director 44 00:02:51,370 --> 00:02:54,170 for Man Up! Incorporated. 45 00:02:57,230 --> 00:02:59,329 [Narrator] Man Up!'s goal is simple but elusive -- 46 00:02:59,330 --> 00:03:03,279 to try and curb the bloodshed in their own backyard. 47 00:03:03,280 --> 00:03:06,339 And they're focusing on neighborhood teens like Khalil. 48 00:03:06,340 --> 00:03:11,259 I wanted you to take a time-out from your daily responsibilities 49 00:03:11,260 --> 00:03:14,259 to have a conversation around social media 50 00:03:14,260 --> 00:03:16,239 and the issue of violence. 51 00:03:16,240 --> 00:03:19,309 Your generation is so Internet-involved. 52 00:03:19,310 --> 00:03:21,329 Like, how many of you would honestly say 53 00:03:21,330 --> 00:03:25,179 that you live in the social media? 54 00:03:25,180 --> 00:03:26,269 The majority of you. 55 00:03:26,270 --> 00:03:29,229 So when there's this beef, right? 56 00:03:29,230 --> 00:03:32,229 When somebody have issues -- "I got issue with that person." 57 00:03:32,230 --> 00:03:34,389 First place you identify or know about it is where? 58 00:03:34,390 --> 00:03:36,239 - [Teens] Facebook. - Facebook. 59 00:03:36,240 --> 00:03:38,219 Do you see people beefing literally? 60 00:03:38,220 --> 00:03:40,349 Yeah. Like, they cursin' each other out. 61 00:03:40,350 --> 00:03:42,219 "Meet me here." - Mm-hmm. 62 00:03:42,220 --> 00:03:44,189 Other friends jumpin' in. All that. It's -- 63 00:03:44,190 --> 00:03:45,269 - Out there. - It's all-out war. 64 00:03:45,270 --> 00:03:49,209 So we see it escalating. 65 00:03:49,210 --> 00:03:52,320 We see something materializing in front of your face. 66 00:03:56,360 --> 00:03:59,239 [Man] Oh! 67 00:03:59,240 --> 00:04:00,299 [Mitchell] Violence is the end-thing. 68 00:04:00,300 --> 00:04:03,289 - Bitch! - Get him! 69 00:04:03,290 --> 00:04:05,299 [man] Whoa! 70 00:04:05,300 --> 00:04:07,359 [Mitchell] People feed off of violent situations, 71 00:04:07,360 --> 00:04:09,159 fights that they see, 72 00:04:09,160 --> 00:04:10,309 'cause if they get to post that fight, 73 00:04:10,310 --> 00:04:14,170 it makes them a popular person. 74 00:04:15,250 --> 00:04:18,289 On social media, it will start off as like a pride thing, 75 00:04:18,290 --> 00:04:21,219 like, somebody try to diss you in front of somebody, 76 00:04:21,220 --> 00:04:23,159 then it's just like, on Facebook, 77 00:04:23,160 --> 00:04:24,660 like, and then people comment, and... 78 00:04:33,180 --> 00:04:34,369 [narrator] Social media is platform 79 00:04:34,370 --> 00:04:36,369 for self-representation, 80 00:04:36,370 --> 00:04:40,190 a place to pose as someone you're not. 81 00:04:41,320 --> 00:04:46,299 Or to express who you really are, unfiltered. 82 00:04:46,300 --> 00:04:48,179 [Jamie] Social media has 83 00:04:48,180 --> 00:04:50,249 allowed folks to find their voice, 84 00:04:50,250 --> 00:04:52,179 to have that freedom in that community 85 00:04:52,180 --> 00:04:53,259 and to have that safe space 86 00:04:53,260 --> 00:04:55,299 where you can talk about things that matter to you. 87 00:04:55,300 --> 00:04:58,230 It's important, and it makes a difference. 88 00:05:00,380 --> 00:05:02,229 [Narrator] This is Jamie, 89 00:05:02,230 --> 00:05:05,159 a freelance journalist, wife, and mother. 90 00:05:05,160 --> 00:05:07,219 Ooh! 91 00:05:07,220 --> 00:05:08,379 You can drive that truck. 92 00:05:08,380 --> 00:05:10,299 This one? 93 00:05:10,300 --> 00:05:12,369 I had an interest in writing comics. 94 00:05:12,370 --> 00:05:15,169 I wrote this script in about three days. 95 00:05:15,170 --> 00:05:16,179 And they accepted it, 96 00:05:16,180 --> 00:05:18,199 and I'm like, "I love this job!" 97 00:05:18,200 --> 00:05:19,389 [Laughter] 98 00:05:19,390 --> 00:05:23,209 [Narrator] And this is Mikki who's also a writer 99 00:05:23,210 --> 00:05:26,309 and a long-time friend of Jamie, both online and off. 100 00:05:26,310 --> 00:05:30,299 [Jamie] We are inveterate jokers with each other. 101 00:05:30,300 --> 00:05:32,269 We have a very 102 00:05:32,270 --> 00:05:35,199 "Laverne & Shirley" sort of relationship. 103 00:05:35,200 --> 00:05:36,209 [Laughs] 104 00:05:36,210 --> 00:05:37,259 Partners in crime. 105 00:05:37,260 --> 00:05:40,289 [Both laugh] 106 00:05:40,290 --> 00:05:42,239 They make Key Lime cupcakes with a raspberry swirl. 107 00:05:42,240 --> 00:05:43,389 Am I getting any? 108 00:05:43,390 --> 00:05:45,279 I don't know yet. 109 00:05:45,280 --> 00:05:47,259 [Narrator] They publish their work online, 110 00:05:47,260 --> 00:05:50,359 so social media has been their key to success. 111 00:05:50,360 --> 00:05:55,159 One hashtag Mikki drafted, ♪solidarityisforwhitewomen, 112 00:05:55,160 --> 00:05:56,259 became, for a time, 113 00:05:56,260 --> 00:05:59,259 the world's top-trending hashtag on Twitter. 114 00:05:59,260 --> 00:06:03,279 Now combined, they have over 50,000 followers 115 00:06:03,280 --> 00:06:06,270 with a reach of over 8 million people... 116 00:06:08,160 --> 00:06:11,270 ...a viewing audience triple the population of Chicago. 117 00:06:13,330 --> 00:06:16,239 [Mikki] So I use Twitter to discuss social issues. 118 00:06:16,240 --> 00:06:19,359 I tend to talk a lot about police brutality, feminism, 119 00:06:19,360 --> 00:06:23,199 race, representation in media. 120 00:06:23,200 --> 00:06:25,319 People either love me or they hate me. 121 00:06:25,320 --> 00:06:29,279 I am visibly black and female on the Internet. 122 00:06:29,280 --> 00:06:32,279 And there's a certain amount of racist "how dare you" 123 00:06:32,280 --> 00:06:34,159 that tends to come pouring out of people. 124 00:06:34,160 --> 00:06:35,289 Women of color online 125 00:06:35,290 --> 00:06:38,199 are generally seen as a nuisance, I think. 126 00:06:38,200 --> 00:06:42,299 I am "the angry black woman," even when I'm not angry. 127 00:06:42,300 --> 00:06:47,219 Loud, obnoxious, you know, overly concerned with race, 128 00:06:47,220 --> 00:06:48,299 blah, blah, blah. I mean... 129 00:06:48,300 --> 00:06:52,309 You can't just be a person in the eyes of some people. 130 00:06:52,310 --> 00:06:55,269 It's kind of borderline abusive, 131 00:06:55,270 --> 00:06:57,239 especially when you are vocal about 132 00:06:57,240 --> 00:06:59,209 things like race and gender. 133 00:06:59,210 --> 00:07:01,239 So I might be a nigger bitch, 134 00:07:01,240 --> 00:07:05,359 or a dumb nigger ho, or like, whore. 135 00:07:05,360 --> 00:07:07,299 "You know, I bet if you got some dick, 136 00:07:07,300 --> 00:07:08,369 you wouldn't act the way you do 137 00:07:08,370 --> 00:07:10,289 or you wouldn't be such a mouthy bitch." 138 00:07:10,290 --> 00:07:13,299 "I'll gut your kids in front of you before I kill you." 139 00:07:13,300 --> 00:07:15,179 "Someone should rape you." 140 00:07:15,180 --> 00:07:16,199 "Someone should take you out back 141 00:07:16,200 --> 00:07:17,259 and beat some sense into you." 142 00:07:17,260 --> 00:07:18,369 Things like that. 143 00:07:18,370 --> 00:07:22,239 [Narrator] What they're talking about are trolls -- 144 00:07:22,240 --> 00:07:26,189 people who go online to antagonize others. 145 00:07:26,190 --> 00:07:29,249 Their presence permeates every corner of the web, 146 00:07:29,250 --> 00:07:31,319 and these haters are more connected to each other 147 00:07:31,320 --> 00:07:33,369 than you may realize. 148 00:07:33,370 --> 00:07:35,259 On places like reddit 149 00:07:35,260 --> 00:07:37,269 and other online bulletin boards, 150 00:07:37,270 --> 00:07:40,179 trolls post how-to guides. 151 00:07:40,180 --> 00:07:41,339 They praise each other's work 152 00:07:41,340 --> 00:07:44,230 and look to one another for inspiration. 153 00:07:46,260 --> 00:07:47,339 [Jamie] I don't read the comments section 154 00:07:47,340 --> 00:07:49,249 on a lot of the stuff I write 155 00:07:49,250 --> 00:07:51,359 because I don't want to deal. 156 00:07:51,360 --> 00:07:55,190 It has changed how I use social media. 157 00:07:56,230 --> 00:08:00,209 I'm a lot more reluctant to broach certain subjects 158 00:08:00,210 --> 00:08:02,179 or talk about certain things 159 00:08:02,180 --> 00:08:05,209 because of the blowback. 160 00:08:05,210 --> 00:08:07,299 [narrator] No one wants to feel constrained 161 00:08:07,300 --> 00:08:10,299 when voicing their opinions on the web. 162 00:08:10,300 --> 00:08:14,200 So one day, Jamie got a little creative. 163 00:08:17,300 --> 00:08:18,369 [Jamie] I was talking with a friend, 164 00:08:18,370 --> 00:08:22,229 and they dared me to be white for a week. 165 00:08:22,230 --> 00:08:23,605 I was like, "Psht. I can do that." 166 00:08:25,300 --> 00:08:28,209 I Googled like, some random white dude. 167 00:08:28,210 --> 00:08:31,229 I put him in my avi. 168 00:08:31,230 --> 00:08:33,159 In terms of conversation, 169 00:08:33,160 --> 00:08:35,349 say the same things I've been saying as a black woman. 170 00:08:35,350 --> 00:08:37,339 And the way that folks interacted with me 171 00:08:37,340 --> 00:08:40,309 was like night and day. 172 00:08:40,310 --> 00:08:44,229 I was much more reasonable and easy to talk to. 173 00:08:44,230 --> 00:08:47,159 What started out as a joke 174 00:08:47,160 --> 00:08:50,389 really became my way of protecting myself online. 175 00:08:50,390 --> 00:08:54,190 And you know, it's become like a shield. 176 00:08:57,230 --> 00:08:59,179 [narrator] While some use social media 177 00:08:59,180 --> 00:09:01,199 to shield themselves from hate, 178 00:09:01,200 --> 00:09:03,159 for others, it's a weapon 179 00:09:03,160 --> 00:09:07,359 of provocation, persuasion, and war. 180 00:09:07,360 --> 00:09:09,360 [Horns honking] 181 00:09:13,240 --> 00:09:14,379 [Man] The minute you start to form relationships 182 00:09:14,380 --> 00:09:16,319 with computers and usernames, 183 00:09:16,320 --> 00:09:19,200 you start to lose your moral compass. 184 00:09:23,280 --> 00:09:26,169 [narrator] This man doesn't want you to know his name 185 00:09:26,170 --> 00:09:27,359 or see his face. 186 00:09:27,360 --> 00:09:29,289 It's too risky. 187 00:09:29,290 --> 00:09:33,159 [man] I've got a lived experience 188 00:09:33,160 --> 00:09:35,494 through my own understanding of what extremism did to me. 189 00:09:38,240 --> 00:09:39,319 An incredible journey 190 00:09:39,320 --> 00:09:43,329 in between isolation, anger, grievance, hate 191 00:09:43,330 --> 00:09:47,209 and the support, potentially, for violence. 192 00:09:47,210 --> 00:09:51,349 [narrator] This former jihadi has found a new calling -- 193 00:09:51,350 --> 00:09:53,349 deploying inside knowledge of the recruitment 194 00:09:53,350 --> 00:09:56,259 and radicalization of Muslim youth. 195 00:09:56,260 --> 00:10:00,209 He is now working to combat extremism online 196 00:10:00,210 --> 00:10:02,359 through a character that conceals his identity 197 00:10:02,360 --> 00:10:05,369 while animating his message. 198 00:10:05,370 --> 00:10:09,289 Meet Abdullah-X. 199 00:10:09,290 --> 00:10:11,339 What I can't understand, though, 200 00:10:11,340 --> 00:10:15,219 is the pure hate and indiscriminate violence, 201 00:10:15,220 --> 00:10:18,169 that somehow, these people attempt to justify 202 00:10:18,170 --> 00:10:19,339 through my religion. 203 00:10:19,340 --> 00:10:21,369 [Man] The character was created to reach 204 00:10:21,370 --> 00:10:26,159 parts of the dark, deep online domain 205 00:10:26,160 --> 00:10:28,410 that strategic communications are never going to reach. 206 00:10:30,170 --> 00:10:32,359 There's no doubt that most of the recruitment 207 00:10:32,360 --> 00:10:34,349 and processes of radicalization 208 00:10:34,350 --> 00:10:37,309 that particularly young people are facing -- 209 00:10:37,310 --> 00:10:39,279 it's happening in the online space 210 00:10:39,280 --> 00:10:42,339 through various kind of social media. 211 00:10:42,340 --> 00:10:45,319 I was created to safeguard some young Muslims 212 00:10:45,320 --> 00:10:48,319 from falling into the trap of believing their own hype. 213 00:10:48,320 --> 00:10:50,329 What gives you life is jihad. 214 00:10:50,330 --> 00:10:52,319 [Abdullah-X] The regime you are trying to topple 215 00:10:52,320 --> 00:10:54,219 actually helped create you. 216 00:10:54,220 --> 00:10:56,379 [Siren wails] 217 00:10:56,380 --> 00:11:00,229 [Narrator] For every attack, for every action, 218 00:11:00,230 --> 00:11:02,339 Abdullah-X posts a reaction. 219 00:11:02,340 --> 00:11:04,259 [Abdullah-X] We're not irrational beings 220 00:11:04,260 --> 00:11:06,239 who have no agency. 221 00:11:06,240 --> 00:11:07,289 We do get to decide. 222 00:11:07,290 --> 00:11:09,329 [Narrator] A call to conscience. 223 00:11:09,330 --> 00:11:11,279 [Abdullah-X] We don't just condemn it. 224 00:11:11,280 --> 00:11:13,309 We hold you responsible -- 225 00:11:13,310 --> 00:11:16,279 the so-called Islamic State. 226 00:11:16,280 --> 00:11:19,239 Your deeds are your doing. 227 00:11:19,240 --> 00:11:21,279 We hold you to blame. 228 00:11:21,280 --> 00:11:24,379 It is the first digital war. 229 00:11:24,380 --> 00:11:27,209 It's the first war waged online. 230 00:11:27,210 --> 00:11:29,350 [Singing in native language] 231 00:11:31,200 --> 00:11:33,389 [Narrator] It's a war for hearts and minds 232 00:11:33,390 --> 00:11:37,299 and cliques. 233 00:11:37,300 --> 00:11:41,359 Around half of ISIS' social media is not violent at all. 234 00:11:41,360 --> 00:11:43,329 It's propaganda -- 235 00:11:43,330 --> 00:11:47,259 much of it aimed at young Muslims adrift in the west. 236 00:11:47,260 --> 00:11:48,339 [man] This kind of jihadi narrative 237 00:11:48,340 --> 00:11:51,169 in the online space on social media -- 238 00:11:51,170 --> 00:11:52,359 it appears like some kind of 239 00:11:52,360 --> 00:11:56,320 glorified kind of golden age. 240 00:12:01,380 --> 00:12:04,179 You've listened to a few online videos on YouTube 241 00:12:04,180 --> 00:12:05,229 and you think that there is 242 00:12:05,230 --> 00:12:06,319 something known as the Islamic State 243 00:12:06,320 --> 00:12:08,280 that you need to die for. 244 00:12:10,330 --> 00:12:13,199 There is a growing number of young Muslims 245 00:12:13,200 --> 00:12:17,279 who feel grievances around identity, around belonging, 246 00:12:17,280 --> 00:12:20,200 around loyalty, around duty. 247 00:12:21,310 --> 00:12:23,359 What is right, what is wrong, 248 00:12:23,360 --> 00:12:26,239 what is violence, what is extreme, 249 00:12:26,240 --> 00:12:29,319 what is acceptable, what are values. 250 00:12:29,320 --> 00:12:33,169 To the lies and hate spewed out by extremists, 251 00:12:33,170 --> 00:12:34,249 we are not stupid. 252 00:12:34,250 --> 00:12:36,279 We are brave. 253 00:12:36,280 --> 00:12:38,169 [Man] What we're trying to do 254 00:12:38,170 --> 00:12:39,369 is create that moment of doubt 255 00:12:39,370 --> 00:12:43,250 deep-down in that young person's mind. 256 00:12:45,240 --> 00:12:47,299 [narrator] A moment of doubt, 257 00:12:47,300 --> 00:12:50,169 a moment of caution, 258 00:12:50,170 --> 00:12:53,369 an interruption. 259 00:12:53,370 --> 00:12:55,359 It's what Andre and his team at Man Up! 260 00:12:55,360 --> 00:12:58,229 are trying to do in East New York -- 261 00:12:58,230 --> 00:13:01,349 interrupt the cycle of violence. 262 00:13:01,350 --> 00:13:03,339 [Mitchell] In this briefing, we just want to make sure 263 00:13:03,340 --> 00:13:05,249 that we have a better understanding 264 00:13:05,250 --> 00:13:07,309 of what's going on on both sides. 265 00:13:07,310 --> 00:13:08,339 [Narrator] Many of these men 266 00:13:08,340 --> 00:13:10,379 are reformed criminals themselves 267 00:13:10,380 --> 00:13:13,339 and well-connected to the streets. 268 00:13:13,340 --> 00:13:15,339 It's Friday, so we're gonna try to hit 269 00:13:15,340 --> 00:13:19,339 most of our target hot zones, do some canvassing. 270 00:13:19,340 --> 00:13:23,160 Let's just be really, really, really, really safe out there. 271 00:13:25,220 --> 00:13:27,179 [Washington] The role of a Violence Interrupter 272 00:13:27,180 --> 00:13:28,269 is to mediate beef. 273 00:13:28,270 --> 00:13:30,299 They hear about a beef, they get right on it, 274 00:13:30,300 --> 00:13:32,329 and God forbid, if somebody was to get shot, 275 00:13:32,330 --> 00:13:34,319 their job is to prevent retaliations. 276 00:13:34,320 --> 00:13:37,180 What's up? 277 00:13:39,300 --> 00:13:41,389 Our last incident was 17 days ago. 278 00:13:41,390 --> 00:13:43,379 Since then, it's been quiet. 279 00:13:43,380 --> 00:13:45,379 Allegedly, both parties have been on defense, 280 00:13:45,380 --> 00:13:47,310 so there hasn't been a retaliation. 281 00:13:48,370 --> 00:13:52,279 Social media has become a way to see certain things coming, 282 00:13:52,280 --> 00:13:54,379 and then if it's somebody that's close to me, 283 00:13:54,380 --> 00:13:57,379 or if it's a friend or they beefing with a friend, 284 00:13:57,380 --> 00:14:00,309 you know, if I feel like I could be, you know, a help 285 00:14:00,310 --> 00:14:03,329 to try to de-escalate it or resolve it, I will. 286 00:14:03,330 --> 00:14:05,229 - What's wrong with them? - Man, nothing. 287 00:14:05,230 --> 00:14:06,210 Niggas. 288 00:14:06,211 --> 00:14:07,269 Everything good, though, fellas? 289 00:14:07,270 --> 00:14:08,310 Yeah, we cool. 290 00:14:10,310 --> 00:14:11,389 It's good to see you, though, man. 291 00:14:11,390 --> 00:14:13,339 [Woman] Yeah. And he finished school. 292 00:14:13,340 --> 00:14:15,349 Y'all know he finished school. - Word? Staying out of trouble. 293 00:14:15,350 --> 00:14:17,269 We need to get on board, you heard? 294 00:14:17,270 --> 00:14:18,349 - All right. - All right. 295 00:14:18,350 --> 00:14:21,199 [Narrator] Man Up! uses Facebook and Twitter 296 00:14:21,200 --> 00:14:23,219 to check the pulse of the street, 297 00:14:23,220 --> 00:14:25,189 but they're not the only ones. 298 00:14:25,190 --> 00:14:28,299 Eight out of every 10 law enforcement professionals 299 00:14:28,300 --> 00:14:30,229 patrol social media -- 300 00:14:30,230 --> 00:14:33,219 a new form of digital stop-and-frisk. 301 00:14:33,220 --> 00:14:34,319 [Mitchell] I've seen people arrested 302 00:14:34,320 --> 00:14:39,219 because of their affiliation in their social networks 303 00:14:39,220 --> 00:14:42,339 because they may have been, you know, a person in a picture, 304 00:14:42,340 --> 00:14:45,299 part of an alleged group of sorts. 305 00:14:45,300 --> 00:14:47,379 And it's incriminating. 306 00:14:47,380 --> 00:14:50,359 It's like you burying yourself. 307 00:14:50,360 --> 00:14:52,329 You know, the Prosecutor's Office, 308 00:14:52,330 --> 00:14:53,379 the District Attorney's Offices 309 00:14:53,380 --> 00:14:56,340 are using this to help convict people. 310 00:14:58,250 --> 00:15:01,179 [narrator] There's even a law on the books in California, 311 00:15:01,180 --> 00:15:04,199 Penal Code Section 182-185, 312 00:15:04,200 --> 00:15:07,309 that a person who willfully promotes, furthers, 313 00:15:07,310 --> 00:15:10,289 assists, or benefits from a gang crime 314 00:15:10,290 --> 00:15:12,239 can be charged with conspiracy. 315 00:15:12,240 --> 00:15:13,269 [Washington] We're just not 316 00:15:13,270 --> 00:15:14,319 sharing information with the police. 317 00:15:14,320 --> 00:15:16,199 Our job is not to get nobody locked up. 318 00:15:16,200 --> 00:15:19,229 Our job is to keep our participants out on the streets 319 00:15:19,230 --> 00:15:20,359 and get them on the right path. 320 00:15:20,360 --> 00:15:23,180 [Siren wails] 321 00:15:25,290 --> 00:15:28,359 [Narrator] Different streets, same avenue. 322 00:15:28,360 --> 00:15:31,209 Here on the South Side of Chicago, 323 00:15:31,210 --> 00:15:34,299 what you post on social media can make you rich 324 00:15:34,300 --> 00:15:38,159 and it can get you killed. 325 00:15:38,160 --> 00:15:40,239 [White] You take everyday life in the streets -- 326 00:15:40,240 --> 00:15:42,329 weapons, the drugs. 327 00:15:42,330 --> 00:15:45,249 Basically, the streets inspire the music. 328 00:15:45,250 --> 00:15:47,359 [Record scratching] 329 00:15:47,360 --> 00:15:50,199 ♪♪ 330 00:15:50,200 --> 00:15:53,220 [Indistinct rapping] 331 00:15:57,380 --> 00:15:59,259 And then you make it into a song 332 00:15:59,260 --> 00:16:01,219 and you take all your anger 333 00:16:01,220 --> 00:16:04,179 and you turn it into hyperactivity. 334 00:16:04,180 --> 00:16:07,219 My name is Eric White. I go by the name -- 335 00:16:07,220 --> 00:16:09,179 My stage name is IMGBF. 336 00:16:09,180 --> 00:16:12,329 Check. 1, 2, 1, 2. Mike check. 337 00:16:12,330 --> 00:16:15,219 Mike check. Sounds like my mike's nice. 338 00:16:15,220 --> 00:16:17,159 All right, let's go. Come on, we got to get rich, man. 339 00:16:17,160 --> 00:16:18,288 - Let's go, baby. Come on, man. - This is how we get rich. 340 00:16:18,289 --> 00:16:19,289 - This is money, baby. - Let's get it. 341 00:16:19,290 --> 00:16:21,219 ♪ If I throw her bandz, she gon' drop it low ♪ 342 00:16:21,220 --> 00:16:22,379 ♪ When she do a dance, she take off her clothes ♪ 343 00:16:22,380 --> 00:16:24,269 ♪ When she do a handstand, girl, get on the floor ♪ 344 00:16:24,270 --> 00:16:26,259 ♪ Let me see you bend over, girl, touch your toes ♪ 345 00:16:26,260 --> 00:16:30,259 ♪ Like, bust it, bust it, bust it open for a real nigga ♪ 346 00:16:30,260 --> 00:16:33,269 ♪ Cuff a bad chick and show you how to deal with her ♪ 347 00:16:33,270 --> 00:16:34,359 ♪ Hey ♪ 348 00:16:34,360 --> 00:16:36,339 Damn, boy. 349 00:16:36,340 --> 00:16:37,389 - [Laughs] - Yeah. 350 00:16:37,390 --> 00:16:39,289 That's what I'm talking about. 351 00:16:39,290 --> 00:16:41,379 That's that million-dollar day, baby. 352 00:16:41,380 --> 00:16:43,279 [Hardiman] Well, a lot of young rappers feel 353 00:16:43,280 --> 00:16:46,309 if they get anywhere from 100,000 to 1 million views 354 00:16:46,310 --> 00:16:48,189 on their YouTube video, 355 00:16:48,190 --> 00:16:49,289 the record industry's gonna take notice 356 00:16:49,290 --> 00:16:51,339 and they might strike a big deal. 357 00:16:51,340 --> 00:16:53,229 My name is Tio Hardiman, 358 00:16:53,230 --> 00:16:56,269 President of Violence Interrupters, Incorporated. 359 00:16:56,270 --> 00:16:58,250 [Siren wails] 360 00:17:00,210 --> 00:17:01,309 Some of the guys are trying to 361 00:17:01,310 --> 00:17:04,269 put more violence in their videos than ever before 362 00:17:04,270 --> 00:17:06,189 because they want to be as seen as 363 00:17:06,190 --> 00:17:07,369 the guy that's gonna go over and beyond 364 00:17:07,370 --> 00:17:08,360 to make themselves look like 365 00:17:08,361 --> 00:17:10,270 they're tougher than most people. 366 00:17:14,250 --> 00:17:17,189 [Narrator] Violence, drugs, and sex aren't anything new 367 00:17:17,190 --> 00:17:19,169 when it comes to music videos, 368 00:17:19,170 --> 00:17:22,229 but this is a new rap genre spread by social media 369 00:17:22,230 --> 00:17:24,159 called drill music. 370 00:17:24,160 --> 00:17:27,239 ♪ Fuckin' with them homeboys, you gon' get fucked over ♪ 371 00:17:27,240 --> 00:17:29,199 ♪ I'm insane ♪ 372 00:17:29,200 --> 00:17:30,389 ♪ You know what's crackin', homey ♪ 373 00:17:30,390 --> 00:17:33,349 ♪ I heard a nigga snitchin' gon' get tied up ♪ 374 00:17:33,350 --> 00:17:36,219 ♪ -Tied up - Bitch, run ♪ 375 00:17:36,220 --> 00:17:38,389 [Narrator] Here, the lyrics hold a hidden message. 376 00:17:38,390 --> 00:17:41,269 Drill means kill. 377 00:17:41,270 --> 00:17:43,239 Clique is a gang. 378 00:17:43,240 --> 00:17:45,359 And cobra is a revolver. 379 00:17:45,360 --> 00:17:48,320 Social media has become the new Hollywood. 380 00:17:49,360 --> 00:17:51,319 A lot of young people, the mind-set today 381 00:17:51,320 --> 00:17:53,219 is if I shoot somebody, 382 00:17:53,220 --> 00:17:56,170 I'm gonna be looked at like a hood superstar. 383 00:17:57,170 --> 00:17:58,309 And the music helps escalate 384 00:17:58,310 --> 00:18:01,269 some of the violence right now in Chicago. 385 00:18:01,270 --> 00:18:04,199 People take it personal in their drill music. 386 00:18:04,200 --> 00:18:06,339 You know, when you start saying names and everybody else, 387 00:18:06,340 --> 00:18:08,380 then that's when it's taken too far. 388 00:18:09,360 --> 00:18:11,329 [Hardiman] The drill music artists -- 389 00:18:11,330 --> 00:18:14,189 a lot of them think it's just, you know, entertainment, 390 00:18:14,190 --> 00:18:16,239 but when you out here rapping violent lyrics, 391 00:18:16,240 --> 00:18:17,369 you know, out here to the public, 392 00:18:17,370 --> 00:18:19,239 guys are looking at them, 393 00:18:19,240 --> 00:18:22,179 and the next thing you know, somebody loses their life. 394 00:18:22,180 --> 00:18:24,169 Facebook and Twitter gang-banging. 395 00:18:24,170 --> 00:18:27,199 That's what it is -- is cyber gang-banging. 396 00:18:27,200 --> 00:18:30,169 [Chuckles] That's what it comes down to. 397 00:18:30,170 --> 00:18:32,169 [Narrator] The tension between some cliques 398 00:18:32,170 --> 00:18:34,180 has recently escalated. 399 00:18:38,350 --> 00:18:40,379 Rumors are that a rapper named Capo, 400 00:18:40,380 --> 00:18:42,269 a member of the Glo Gang, 401 00:18:42,270 --> 00:18:45,390 was provoking a rival clique in his lyrics and tweets. 402 00:18:48,220 --> 00:18:51,369 [White] Capo was a former rap member -- 403 00:18:51,370 --> 00:18:53,389 he was associated with Chief Keef. 404 00:18:53,390 --> 00:18:56,179 He got signed to a record label. 405 00:18:56,180 --> 00:18:59,259 I just saw the talent in him at a young age. 406 00:18:59,260 --> 00:19:02,229 ♪ This that Chicago, Chiraq shit ♪ 407 00:19:02,230 --> 00:19:03,369 ♪ Better keep a gun ♪ 408 00:19:03,370 --> 00:19:06,169 ♪ And it can happen any time, don't matter where... ♪ 409 00:19:06,170 --> 00:19:07,309 [Hardiman] From what I'm hearing, 410 00:19:07,310 --> 00:19:09,309 I'm talking to some people, that Capo was, you know, like, 411 00:19:09,310 --> 00:19:11,369 basically was trying to, like, call some people out. 412 00:19:11,370 --> 00:19:14,180 I cannot confirm that. 413 00:19:18,240 --> 00:19:21,189 [man] He was coming down the street with backpack on, 414 00:19:21,190 --> 00:19:23,239 with his dreads on, walking. 415 00:19:23,240 --> 00:19:25,309 I don't know if the car turned around a corner, 416 00:19:25,310 --> 00:19:26,359 I don't know if it came down the street, 417 00:19:26,360 --> 00:19:28,259 but I know he came up Kingston. 418 00:19:28,260 --> 00:19:30,289 He was walking. 419 00:19:30,290 --> 00:19:34,259 A cop pulled up, and they started shooting at him. 420 00:19:34,260 --> 00:19:36,360 Hit him. He fell. 421 00:19:37,270 --> 00:19:39,339 Boom, boom, boom, boom, boom, boom, boom, boom. 422 00:19:39,340 --> 00:19:41,330 [Gunshot] 423 00:19:44,210 --> 00:19:45,379 [White] I was perusing through my Facebook 424 00:19:45,380 --> 00:19:50,159 and then I saw a video of him actually laying there, 425 00:19:50,160 --> 00:19:53,319 you know, bleeding and everything. 426 00:19:53,320 --> 00:19:55,229 [woman] She said we got to keep him low. 427 00:19:55,230 --> 00:19:57,249 [Man] Whoa. You got to keep compressions. 428 00:19:57,250 --> 00:20:00,179 Come on. 429 00:20:00,180 --> 00:20:01,229 Come on. Please. 430 00:20:01,230 --> 00:20:02,349 - Yes, they did, man. - No. 431 00:20:02,350 --> 00:20:04,389 - Damn, man! - They hit him in his chest. 432 00:20:04,390 --> 00:20:08,349 [White] It was brutal, I mean, even though I'm out here, 433 00:20:08,350 --> 00:20:11,160 it was like I was actually right there. 434 00:20:14,220 --> 00:20:15,229 I posted it. 435 00:20:15,230 --> 00:20:19,219 I said "R.I.P. Capo, bro will be missed." 436 00:20:19,220 --> 00:20:21,169 [narrator] Social media has become 437 00:20:21,170 --> 00:20:23,169 an electronic graffiti wall, 438 00:20:23,170 --> 00:20:26,269 a place to post messages and provoke a reaction. 439 00:20:26,270 --> 00:20:30,309 And after Capo's death, to pay respects. 440 00:20:30,310 --> 00:20:32,299 But it's also a forum 441 00:20:32,300 --> 00:20:35,389 for unspeakable expressions of disrespect -- 442 00:20:35,390 --> 00:20:39,309 the cruel eulogies of heartless trolls. 443 00:20:39,310 --> 00:20:41,329 [Mikki] They call it griefing, 444 00:20:41,330 --> 00:20:43,269 where they go after someone who's talking about 445 00:20:43,270 --> 00:20:46,179 a recent loss in the family, that kind of thing. 446 00:20:46,180 --> 00:20:47,339 And they one-up each other. 447 00:20:47,340 --> 00:20:49,279 It's a game to them, like, they're getting off 448 00:20:49,280 --> 00:20:51,349 on knowing that they're freaking someone out. 449 00:20:51,350 --> 00:20:53,289 They're not thinking about the person on the other end 450 00:20:53,290 --> 00:20:56,249 and what impact they might be having. 451 00:20:56,250 --> 00:21:00,289 There are people savvy enough to make bots, you know, 452 00:21:00,290 --> 00:21:02,379 so that even when they can't actually be trolling, 453 00:21:02,380 --> 00:21:04,179 they can still be 454 00:21:04,180 --> 00:21:07,289 theoretically harassing someone, upsetting someone. 455 00:21:07,290 --> 00:21:09,249 [Narrator] Bots are software tools 456 00:21:09,250 --> 00:21:12,309 that run automated tasks on the Internet. 457 00:21:12,310 --> 00:21:14,389 Some trolls are making their own bots, 458 00:21:14,390 --> 00:21:18,229 programming code into a weapon. 459 00:21:18,230 --> 00:21:20,179 If the bot detects certain terms 460 00:21:20,180 --> 00:21:22,249 or hashtags like ♪feminism, 461 00:21:22,250 --> 00:21:26,209 then it will post a hateful comment automatically. 462 00:21:26,210 --> 00:21:28,309 It allows trolls to scale up their hate 463 00:21:28,310 --> 00:21:32,330 to keep the vitriol spewing 24/7. 464 00:21:35,210 --> 00:21:38,229 Well, two can play that game. 465 00:21:38,230 --> 00:21:39,319 I'm about activate my own account. 466 00:21:39,320 --> 00:21:41,229 [Narrator] Jamie and Mikki 467 00:21:41,230 --> 00:21:43,169 are squaring off against the trolls 468 00:21:43,170 --> 00:21:47,199 with a bot of their own, nicknamed Porschia. 469 00:21:47,200 --> 00:21:50,219 The hope is to wear the trolls down at their own game, 470 00:21:50,220 --> 00:21:53,359 an endless loop of "I know you are, but what am I?" 471 00:21:53,360 --> 00:21:57,249 [Mikki] Basically, I just want the bot to tie them up, 472 00:21:57,250 --> 00:21:59,339 to keep them busy so that they think 473 00:21:59,340 --> 00:22:02,239 they're getting their little buzz of bothering someone. 474 00:22:02,240 --> 00:22:03,220 Mm-hmm. 475 00:22:03,221 --> 00:22:05,189 Here's how it works. 476 00:22:05,190 --> 00:22:07,199 If a troll posts a hateful message 477 00:22:07,200 --> 00:22:08,299 threatening to rape them, 478 00:22:08,300 --> 00:22:12,339 then their bot will respond with a rape statistic. 479 00:22:12,340 --> 00:22:15,219 For this test, they're using a dummy account 480 00:22:15,220 --> 00:22:17,349 and a more family-friendly term -- 481 00:22:17,350 --> 00:22:19,189 tomato. 482 00:22:19,190 --> 00:22:21,259 We're just test-driving with the word "tomato." 483 00:22:21,260 --> 00:22:23,189 We're not gonna do anything really offensive right now. 484 00:22:23,190 --> 00:22:24,269 Okay, so we're gonna test it on yours, 485 00:22:24,270 --> 00:22:27,369 and then we can start putting in terms on the spreadsheet 486 00:22:27,370 --> 00:22:29,199 that makes the bot go. 487 00:22:29,200 --> 00:22:31,179 We'll make sure the bot works, 488 00:22:31,180 --> 00:22:34,199 and then once we know that it responds and does the mute, 489 00:22:34,200 --> 00:22:36,179 then we'll update the spreadsheet 490 00:22:36,180 --> 00:22:37,319 the bot draws terms from 491 00:22:37,320 --> 00:22:41,179 so that we'll put stuff like "nigger," "nigger bitch"... 492 00:22:41,180 --> 00:22:42,309 - "Race baiter". - "Race baiter," 493 00:22:42,310 --> 00:22:46,329 "professional nigger," um..."libtard." 494 00:22:46,330 --> 00:22:48,159 Mm-hmm. 495 00:22:48,160 --> 00:22:49,339 What else am I called a lot? 496 00:22:49,340 --> 00:22:53,310 "Whore" and "slut" 'cause someone's gonna call me that. 497 00:22:55,290 --> 00:22:57,199 All right, sending the tweet now. 498 00:22:57,200 --> 00:22:58,450 - All right. - Send your tweet. 499 00:23:00,320 --> 00:23:02,269 Okay, I am not -- 500 00:23:02,270 --> 00:23:03,240 We have to wait a minute, right? - Right. 501 00:23:03,241 --> 00:23:04,259 'Cause I still don't see anything. 502 00:23:04,260 --> 00:23:05,389 It has to be a human amount of time. 503 00:23:05,390 --> 00:23:07,360 All right. 504 00:23:12,280 --> 00:23:16,199 I just got a response from Porschia to @whiteboxheaven 505 00:23:16,200 --> 00:23:18,199 that says "The tomato is a fruit. 506 00:23:18,200 --> 00:23:20,159 Here's the Wikipedia article for tomatoes." 507 00:23:20,160 --> 00:23:21,379 So it works. - Yes! 508 00:23:21,380 --> 00:23:23,239 [Both laugh] 509 00:23:23,240 --> 00:23:25,159 Yes! 510 00:23:25,160 --> 00:23:29,209 So now we can update the spreadsheet with actual terms 511 00:23:29,210 --> 00:23:32,229 that we are likely to get and actual responses. 512 00:23:32,230 --> 00:23:35,229 They can talk to the bot for that three or four tweets. 513 00:23:35,230 --> 00:23:36,239 The bot doesn't care. - Mm-hmm. 514 00:23:36,240 --> 00:23:38,239 The bot won't get mad. And then they're muted. 515 00:23:38,240 --> 00:23:39,389 And we never have to see them again. 516 00:23:39,390 --> 00:23:41,329 [Chuckles] 517 00:23:41,330 --> 00:23:43,329 [Narrator] For better and for worse, 518 00:23:43,330 --> 00:23:47,209 social media gives all of us a voice. 519 00:23:47,210 --> 00:23:50,209 Jamie and Mikki have found a way to at least mute 520 00:23:50,210 --> 00:23:52,330 some of the shrill and hateful voices. 521 00:23:56,210 --> 00:23:58,199 But humans aren't bots. 522 00:23:58,200 --> 00:24:00,309 And social media has become an essential tool 523 00:24:00,310 --> 00:24:02,249 of self-expression, 524 00:24:02,250 --> 00:24:04,319 self-promotion, 525 00:24:04,320 --> 00:24:07,379 self-obsession. 526 00:24:07,380 --> 00:24:10,329 We're digitizing identity itself 527 00:24:10,330 --> 00:24:12,329 into a curated impression 528 00:24:12,330 --> 00:24:14,259 of who we are, 529 00:24:14,260 --> 00:24:17,329 who we want to be. 530 00:24:17,330 --> 00:24:20,239 Whatever you do when you're online, 531 00:24:20,240 --> 00:24:23,269 you write your history. 532 00:24:23,270 --> 00:24:26,309 You punch those buttons, 533 00:24:26,310 --> 00:24:30,230 so there are consequences to every action. 534 00:24:33,290 --> 00:24:36,199 [man] We keep pushing young people in between, 535 00:24:36,200 --> 00:24:37,279 with us or against us. 536 00:24:37,280 --> 00:24:39,279 Us or them. 537 00:24:39,280 --> 00:24:41,299 Which decision do we think they're gonna make 538 00:24:41,300 --> 00:24:45,379 in a world that is increasingly polarized? 539 00:24:45,380 --> 00:24:50,259 [narrator] Will they, will we, will you 540 00:24:50,260 --> 00:24:53,179 choose to start a fight 541 00:24:53,180 --> 00:24:56,209 or stop one? 542 00:24:56,210 --> 00:24:58,179 [Mitchell] Whoever you are drawing yourself out 543 00:24:58,180 --> 00:25:00,239 to become online, 544 00:25:00,240 --> 00:25:03,349 maybe your children one day, in the future, 545 00:25:03,350 --> 00:25:06,179 will hold this up to you and say 546 00:25:06,180 --> 00:25:09,320 "Mom or Dad, was this really you?" 547 00:25:12,270 --> 00:25:14,280 And you're gonna have to answer to it. 548 00:25:18,160 --> 00:25:21,190 ♪♪ 44272

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