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[Narrator]
The Web transforms us.
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We become data...
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code...
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uploading our very selves...
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...to a place
we call the cloud.
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But this cloud is grounded
in hardware, a chaos of code.
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But with the right tools,
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you can find the signal
in the noise.
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[man]
Everything is on YouTube.
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Everything is on Facebook
and Twitter,
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but the world of social media
is a step removed from reality.
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[Mikki]
These are people who would not
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say these things to your face,
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but they will say them to you
behind a computer screen.
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[Hardiman] If you disrespectsomebody on Facebook,
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thousands of people see that post.
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Now this guy
wants to get some revenge.
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[Mitchell] For young people,image is everything.
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I seen people arrested, assaulted.
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I've seen people killed
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because of what they put up
on social media.
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[Narrator]
Whatever's on your mind,
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you can post it online.
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Your beliefs, your fears,
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your life, your style.
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But when you express yourself
in here,
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you expose yourself out there.
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To hate.
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Say your piece on social media,
and you might incite a war.
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Make your mark online,
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and you might
make yourself a target.
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[Horns honking]
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[Khalil] East New York is theonly neighborhood that I know
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that there could be
a shoot-out one day
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and then by that next morning,
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everybody be right back outside
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and just going like
nothing ever happened.
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[Mitchell] This is wherethe crime is most highest.
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This is where the homicide
rates, unfortunately,
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are still the most highest.
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One of the most dangerous
places in New York City.
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My name is Andre T. Mitchell.
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I am the founder
and Executive Director
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for Man Up! Incorporated.
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[Narrator] Man Up!'s goalis simple but elusive --
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to try and curb the bloodshed
in their own backyard.
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And they're focusing on
neighborhood teens like Khalil.
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I wanted you to take a time-out
from your daily responsibilities
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to have a conversation
around social media
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and the issue of violence.
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Your generation
is so Internet-involved.
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Like, how many of you
would honestly say
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that you live in the social media?
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The majority of you.
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So when there's this beef, right?
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When somebody have issues --
"I got issue with that person."
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First place you identify
or know about it is where?
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- [Teens] Facebook.
- Facebook.
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Do you see people beefing
literally?
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Yeah. Like, they
cursin' each other out.
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"Meet me here."
- Mm-hmm.
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Other friends jumpin' in.
All that. It's --
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- Out there.
- It's all-out war.
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So we see it escalating.
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We see something materializing
in front of your face.
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[Man] Oh!
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[Mitchell]
Violence is the end-thing.
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- Bitch!
- Get him!
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[man] Whoa!
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[Mitchell] People feed off ofviolent situations,
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fights that they see,
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'cause if they get to
post that fight,
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it makes them a popular person.
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On social media, it will
start off as like a pride thing,
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like, somebody try to diss you
in front of somebody,
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then it's just like, on Facebook,
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like, and then people comment,
and...
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[narrator]
Social media is platform
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for self-representation,
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a place to pose as
someone you're not.
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Or to express who
you really are, unfiltered.
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[Jamie] Social media has
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allowed folks to find their voice,
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to have that freedom
in that community
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and to have that safe space
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where you can talk about
things that matter to you.
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It's important,
and it makes a difference.
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[Narrator] This is Jamie,
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a freelance journalist,
wife, and mother.
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Ooh!
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You can drive that truck.
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This one?
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I had an interest in
writing comics.
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I wrote this script
in about three days.
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And they accepted it,
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and I'm like,
"I love this job!"
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[Laughter]
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[Narrator] And this is Mikkiwho's also a writer
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and a long-time friend of
Jamie, both online and off.
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[Jamie] We are inveteratejokers with each other.
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We have a very
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"Laverne & Shirley"
sort of relationship.
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[Laughs]
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Partners in crime.
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[Both laugh]
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They make Key Lime cupcakes
with a raspberry swirl.
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Am I getting any?
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I don't know yet.
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[Narrator]
They publish their work online,
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so social media has been
their key to success.
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One hashtag Mikki drafted,
♪solidarityisforwhitewomen,
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became, for a time,
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the world's top-trending
hashtag on Twitter.
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Now combined, they have
over 50,000 followers
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with a reach of over
8 million people...
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...a viewing audience triple
the population of Chicago.
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[Mikki] So I use Twitterto discuss social issues.
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I tend to talk a lot about
police brutality, feminism,
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race, representation in media.
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People either love me
or they hate me.
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I am visibly black and female
on the Internet.
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And there's a certain amount
of racist "how dare you"
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that tends to come pouring out
of people.
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Women of color online
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are generally seen
as a nuisance, I think.
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I am "the angry black woman,"
even when I'm not angry.
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Loud, obnoxious, you know,
overly concerned with race,
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blah, blah, blah.
I mean...
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You can't just be a person
in the eyes of some people.
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It's kind of borderline abusive,
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especially when you are
vocal about
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things like race and gender.
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So I might be a nigger bitch,
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or a dumb nigger ho,
or like, whore.
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"You know,
I bet if you got some dick,
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you wouldn't act the way you do
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or you wouldn't be
such a mouthy bitch."
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"I'll gut your kids in
front of you before I kill you."
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"Someone should rape you."
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"Someone should take you out back
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and beat some sense into you."
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Things like that.
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[Narrator] What they'retalking about are trolls --
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people who go online
to antagonize others.
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Their presence permeates
every corner of the web,
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and these haters are
more connected to each other
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than you may realize.
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On places like reddit
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and other online bulletin boards,
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trolls post how-to guides.
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They praise each other's work
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and look to one another
for inspiration.
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[Jamie] I don't readthe comments section
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on a lot of the stuff I write
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because I don't want to deal.
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It has changed
how I use social media.
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I'm a lot more reluctant
to broach certain subjects
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or talk about certain things
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because of the blowback.
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[narrator] No onewants to feel constrained
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when voicing their opinions
on the web.
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So one day,
Jamie got a little creative.
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[Jamie]
I was talking with a friend,
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and they dared me to be white
for a week.
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I was like, "Psht.
I can do that."
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I Googled like,
some random white dude.
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I put him in my avi.
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In terms of conversation,
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say the same things I've been
saying as a black woman.
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And the way that folks
interacted with me
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was like night and day.
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I was much more reasonable
and easy to talk to.
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What started out as a joke
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really became my way of
protecting myself online.
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And you know,
it's become like a shield.
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[narrator]
While some use social media
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to shield themselves from hate,
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for others, it's a weapon
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of provocation, persuasion,
and war.
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[Horns honking]
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[Man] The minute you start toform relationships
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with computers and usernames,
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you start to lose
your moral compass.
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[narrator] This man doesn'twant you to know his name
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or see his face.
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It's too risky.
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[man]
I've got a lived experience
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through my own understanding
of what extremism did to me.
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An incredible journey
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in between isolation,
anger, grievance, hate
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and the support, potentially,
for violence.
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[narrator] This former jihadihas found a new calling --
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deploying inside knowledge
of the recruitment
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and radicalization
of Muslim youth.
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He is now working to
combat extremism online
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through a character
that conceals his identity
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while animating his message.
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Meet Abdullah-X.
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What I can't understand, though,
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is the pure hate
and indiscriminate violence,
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that somehow, these people
attempt to justify
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through my religion.
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[Man] The characterwas created to reach
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parts of the dark,
deep online domain
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that strategic communications
are never going to reach.
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There's no doubt that
most of the recruitment
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and processes of radicalization
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that particularly young people
are facing --
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it's happening in the online space
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through various
kind of social media.
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I was created to safeguard
some young Muslims
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from falling into the trap of
believing their own hype.
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What gives you life is jihad.
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[Abdullah-X] The regimeyou are trying to topple
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actually helped create you.
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[Siren wails]
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[Narrator] For every attack,for every action,
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Abdullah-X posts a reaction.
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[Abdullah-X]
We're not irrational beings
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who have no agency.
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We do get to decide.
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[Narrator]
A call to conscience.
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[Abdullah-X]
We don't just condemn it.
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We hold you responsible --
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the so-called Islamic State.
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Your deeds are your doing.
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We hold you to blame.
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It is the first digital war.
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It's the first war waged online.
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[Singing in native language]
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[Narrator] It's a warfor hearts and minds
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and cliques.
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Around half of ISIS' social
media is not violent at all.
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It's propaganda --
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much of it aimed at young
Muslims adrift in the west.
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[man]
This kind of jihadi narrative
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in the online space
on social media --
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it appears like some kind of
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glorified kind of golden age.
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00:12:01,380 --> 00:12:04,179
You've listened to a few
online videos on YouTube
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and you think that there is
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something known as
the Islamic State
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that you need to die for.
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There is a growing number
of young Muslims
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who feel grievances around
identity, around belonging,
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00:12:17,280 --> 00:12:20,200
around loyalty, around duty.
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What is right, what is wrong,
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what is violence, what is extreme,
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00:12:26,240 --> 00:12:29,319
what is acceptable,
what are values.
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To the lies and hate
spewed out by extremists,
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we are not stupid.
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We are brave.
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[Man] What we're trying to do
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is create that moment of doubt
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deep-down in that
young person's mind.
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00:12:45,240 --> 00:12:47,299
[narrator] A moment of doubt,
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a moment of caution,
258
00:12:50,170 --> 00:12:53,369
an interruption.
259
00:12:53,370 --> 00:12:55,359
It's what Andre
and his team at Man Up!
260
00:12:55,360 --> 00:12:58,229
are trying to do
in East New York --
261
00:12:58,230 --> 00:13:01,349
interrupt the cycle of violence.
262
00:13:01,350 --> 00:13:03,339
[Mitchell] In this briefing,we just want to make sure
263
00:13:03,340 --> 00:13:05,249
that we have a better
understanding
264
00:13:05,250 --> 00:13:07,309
of what's going on on both sides.
265
00:13:07,310 --> 00:13:08,339
[Narrator] Many of these men
266
00:13:08,340 --> 00:13:10,379
are reformed criminals themselves
267
00:13:10,380 --> 00:13:13,339
and well-connected
to the streets.
268
00:13:13,340 --> 00:13:15,339
It's Friday,
so we're gonna try to hit
269
00:13:15,340 --> 00:13:19,339
most of our target hot zones,
do some canvassing.
270
00:13:19,340 --> 00:13:23,160
Let's just be really, really,
really, really safe out there.
271
00:13:25,220 --> 00:13:27,179
[Washington] The role ofa Violence Interrupter
272
00:13:27,180 --> 00:13:28,269
is to mediate beef.
273
00:13:28,270 --> 00:13:30,299
They hear about a beef,
they get right on it,
274
00:13:30,300 --> 00:13:32,329
and God forbid,
if somebody was to get shot,
275
00:13:32,330 --> 00:13:34,319
their job is to
prevent retaliations.
276
00:13:34,320 --> 00:13:37,180
What's up?
277
00:13:39,300 --> 00:13:41,389
Our last incident was 17 days ago.
278
00:13:41,390 --> 00:13:43,379
Since then, it's been quiet.
279
00:13:43,380 --> 00:13:45,379
Allegedly, both parties
have been on defense,
280
00:13:45,380 --> 00:13:47,310
so there hasn't been
a retaliation.
281
00:13:48,370 --> 00:13:52,279
Social media has become a way
to see certain things coming,
282
00:13:52,280 --> 00:13:54,379
and then if it's somebody
that's close to me,
283
00:13:54,380 --> 00:13:57,379
or if it's a friend
or they beefing with a friend,
284
00:13:57,380 --> 00:14:00,309
you know, if I feel like
I could be, you know, a help
285
00:14:00,310 --> 00:14:03,329
to try to de-escalate it
or resolve it, I will.
286
00:14:03,330 --> 00:14:05,229
- What's wrong with them?
- Man, nothing.
287
00:14:05,230 --> 00:14:06,210
Niggas.
288
00:14:06,211 --> 00:14:07,269
Everything good, though, fellas?
289
00:14:07,270 --> 00:14:08,310
Yeah, we cool.
290
00:14:10,310 --> 00:14:11,389
It's good to see you, though, man.
291
00:14:11,390 --> 00:14:13,339
[Woman] Yeah.And he finished school.
292
00:14:13,340 --> 00:14:15,349
Y'all know he finished school.
- Word? Staying out of trouble.
293
00:14:15,350 --> 00:14:17,269
We need to get on board,
you heard?
294
00:14:17,270 --> 00:14:18,349
- All right.
- All right.
295
00:14:18,350 --> 00:14:21,199
[Narrator] Man Up!uses Facebook and Twitter
296
00:14:21,200 --> 00:14:23,219
to check the pulse of the street,
297
00:14:23,220 --> 00:14:25,189
but they're not the only ones.
298
00:14:25,190 --> 00:14:28,299
Eight out of every 10
law enforcement professionals
299
00:14:28,300 --> 00:14:30,229
patrol social media --
300
00:14:30,230 --> 00:14:33,219
a new form of
digital stop-and-frisk.
301
00:14:33,220 --> 00:14:34,319
[Mitchell]
I've seen people arrested
302
00:14:34,320 --> 00:14:39,219
because of their affiliation
in their social networks
303
00:14:39,220 --> 00:14:42,339
because they may have been,
you know, a person in a picture,
304
00:14:42,340 --> 00:14:45,299
part of an alleged group of sorts.
305
00:14:45,300 --> 00:14:47,379
And it's incriminating.
306
00:14:47,380 --> 00:14:50,359
It's like you burying yourself.
307
00:14:50,360 --> 00:14:52,329
You know, the Prosecutor's Office,
308
00:14:52,330 --> 00:14:53,379
the District Attorney's Offices
309
00:14:53,380 --> 00:14:56,340
are using this
to help convict people.
310
00:14:58,250 --> 00:15:01,179
[narrator] There's even a lawon the books in California,
311
00:15:01,180 --> 00:15:04,199
Penal Code Section 182-185,
312
00:15:04,200 --> 00:15:07,309
that a person who willfully
promotes, furthers,
313
00:15:07,310 --> 00:15:10,289
assists, or benefits
from a gang crime
314
00:15:10,290 --> 00:15:12,239
can be charged with conspiracy.
315
00:15:12,240 --> 00:15:13,269
[Washington] We're just not
316
00:15:13,270 --> 00:15:14,319
sharing information
with the police.
317
00:15:14,320 --> 00:15:16,199
Our job is not
to get nobody locked up.
318
00:15:16,200 --> 00:15:19,229
Our job is to keep our
participants out on the streets
319
00:15:19,230 --> 00:15:20,359
and get them on the right path.
320
00:15:20,360 --> 00:15:23,180
[Siren wails]
321
00:15:25,290 --> 00:15:28,359
[Narrator]
Different streets, same avenue.
322
00:15:28,360 --> 00:15:31,209
Here on the South Side of Chicago,
323
00:15:31,210 --> 00:15:34,299
what you post on social media
can make you rich
324
00:15:34,300 --> 00:15:38,159
and it can get you killed.
325
00:15:38,160 --> 00:15:40,239
[White] You take everyday lifein the streets --
326
00:15:40,240 --> 00:15:42,329
weapons, the drugs.
327
00:15:42,330 --> 00:15:45,249
Basically,
the streets inspire the music.
328
00:15:45,250 --> 00:15:47,359
[Record scratching]
329
00:15:47,360 --> 00:15:50,199
♪♪
330
00:15:50,200 --> 00:15:53,220
[Indistinct rapping]
331
00:15:57,380 --> 00:15:59,259
And then you make it into a song
332
00:15:59,260 --> 00:16:01,219
and you take all your anger
333
00:16:01,220 --> 00:16:04,179
and you turn it into
hyperactivity.
334
00:16:04,180 --> 00:16:07,219
My name is Eric White.
I go by the name --
335
00:16:07,220 --> 00:16:09,179
My stage name is IMGBF.
336
00:16:09,180 --> 00:16:12,329
Check. 1, 2, 1, 2.
Mike check.
337
00:16:12,330 --> 00:16:15,219
Mike check.
Sounds like my mike's nice.
338
00:16:15,220 --> 00:16:17,159
All right, let's go. Come on,
we got to get rich, man.
339
00:16:17,160 --> 00:16:18,288
- Let's go, baby. Come on, man.
- This is how we get rich.
340
00:16:18,289 --> 00:16:19,289
- This is money, baby.
- Let's get it.
341
00:16:19,290 --> 00:16:21,219
♪ If I throw her bandz,she gon' drop it low ♪
342
00:16:21,220 --> 00:16:22,379
♪ When she do a dance,she take off her clothes ♪
343
00:16:22,380 --> 00:16:24,269
♪ When she do a handstand,girl, get on the floor ♪
344
00:16:24,270 --> 00:16:26,259
♪ Let me see you bend over,girl, touch your toes ♪
345
00:16:26,260 --> 00:16:30,259
♪ Like, bust it, bust it, bust
it open for a real nigga ♪
346
00:16:30,260 --> 00:16:33,269
♪ Cuff a bad chick and show youhow to deal with her ♪
347
00:16:33,270 --> 00:16:34,359
♪ Hey ♪
348
00:16:34,360 --> 00:16:36,339
Damn, boy.
349
00:16:36,340 --> 00:16:37,389
- [Laughs]
- Yeah.
350
00:16:37,390 --> 00:16:39,289
That's what I'm talking about.
351
00:16:39,290 --> 00:16:41,379
That's that million-dollar day,
baby.
352
00:16:41,380 --> 00:16:43,279
[Hardiman] Well,a lot of young rappers feel
353
00:16:43,280 --> 00:16:46,309
if they get anywhere from
100,000 to 1 million views
354
00:16:46,310 --> 00:16:48,189
on their YouTube video,
355
00:16:48,190 --> 00:16:49,289
the record industry's
gonna take notice
356
00:16:49,290 --> 00:16:51,339
and they might strike a big deal.
357
00:16:51,340 --> 00:16:53,229
My name is Tio Hardiman,
358
00:16:53,230 --> 00:16:56,269
President of Violence
Interrupters, Incorporated.
359
00:16:56,270 --> 00:16:58,250
[Siren wails]
360
00:17:00,210 --> 00:17:01,309
Some of the guys are trying to
361
00:17:01,310 --> 00:17:04,269
put more violence in
their videos than ever before
362
00:17:04,270 --> 00:17:06,189
because they want to be as seen as
363
00:17:06,190 --> 00:17:07,369
the guy that's gonna
go over and beyond
364
00:17:07,370 --> 00:17:08,360
to make themselves look like
365
00:17:08,361 --> 00:17:10,270
they're tougher than most people.
366
00:17:14,250 --> 00:17:17,189
[Narrator] Violence, drugs,and sex aren't anything new
367
00:17:17,190 --> 00:17:19,169
when it comes to music videos,
368
00:17:19,170 --> 00:17:22,229
but this is a new rap genre
spread by social media
369
00:17:22,230 --> 00:17:24,159
called drill music.
370
00:17:24,160 --> 00:17:27,239
♪ Fuckin' with them homeboys,you gon' get fucked over ♪
371
00:17:27,240 --> 00:17:29,199
♪ I'm insane ♪
372
00:17:29,200 --> 00:17:30,389
♪ You know what's crackin',homey ♪
373
00:17:30,390 --> 00:17:33,349
♪ I heard a nigga snitchin'gon' get tied up ♪
374
00:17:33,350 --> 00:17:36,219
♪ -Tied up- Bitch, run ♪
375
00:17:36,220 --> 00:17:38,389
[Narrator] Here, the lyricshold a hidden message.
376
00:17:38,390 --> 00:17:41,269
Drill means kill.
377
00:17:41,270 --> 00:17:43,239
Clique is a gang.
378
00:17:43,240 --> 00:17:45,359
And cobra is a revolver.
379
00:17:45,360 --> 00:17:48,320
Social media has become
the new Hollywood.
380
00:17:49,360 --> 00:17:51,319
A lot of young people,
the mind-set today
381
00:17:51,320 --> 00:17:53,219
is if I shoot somebody,
382
00:17:53,220 --> 00:17:56,170
I'm gonna be looked at
like a hood superstar.
383
00:17:57,170 --> 00:17:58,309
And the music helps escalate
384
00:17:58,310 --> 00:18:01,269
some of the violence
right now in Chicago.
385
00:18:01,270 --> 00:18:04,199
People take it personal
in their drill music.
386
00:18:04,200 --> 00:18:06,339
You know, when you start
saying names and everybody else,
387
00:18:06,340 --> 00:18:08,380
then that's when
it's taken too far.
388
00:18:09,360 --> 00:18:11,329
[Hardiman]
The drill music artists --
389
00:18:11,330 --> 00:18:14,189
a lot of them think it's just,
you know, entertainment,
390
00:18:14,190 --> 00:18:16,239
but when you out here
rapping violent lyrics,
391
00:18:16,240 --> 00:18:17,369
you know, out here to the public,
392
00:18:17,370 --> 00:18:19,239
guys are looking at them,
393
00:18:19,240 --> 00:18:22,179
and the next thing you know,
somebody loses their life.
394
00:18:22,180 --> 00:18:24,169
Facebook and Twitter
gang-banging.
395
00:18:24,170 --> 00:18:27,199
That's what it is --
is cyber gang-banging.
396
00:18:27,200 --> 00:18:30,169
[Chuckles]
That's what it comes down to.
397
00:18:30,170 --> 00:18:32,169
[Narrator] The tensionbetween some cliques
398
00:18:32,170 --> 00:18:34,180
has recently escalated.
399
00:18:38,350 --> 00:18:40,379
Rumors are
that a rapper named Capo,
400
00:18:40,380 --> 00:18:42,269
a member of the Glo Gang,
401
00:18:42,270 --> 00:18:45,390
was provoking a rival clique
in his lyrics and tweets.
402
00:18:48,220 --> 00:18:51,369
[White]
Capo was a former rap member --
403
00:18:51,370 --> 00:18:53,389
he was associated with Chief Keef.
404
00:18:53,390 --> 00:18:56,179
He got signed to a record label.
405
00:18:56,180 --> 00:18:59,259
I just saw the talent in him
at a young age.
406
00:18:59,260 --> 00:19:02,229
♪ This that Chicago,Chiraq shit ♪
407
00:19:02,230 --> 00:19:03,369
♪ Better keep a gun ♪
408
00:19:03,370 --> 00:19:06,169
♪ And it can happen any time,don't matter where... ♪
409
00:19:06,170 --> 00:19:07,309
[Hardiman]
From what I'm hearing,
410
00:19:07,310 --> 00:19:09,309
I'm talking to some people,
that Capo was, you know, like,
411
00:19:09,310 --> 00:19:11,369
basically was trying to, like,
call some people out.
412
00:19:11,370 --> 00:19:14,180
I cannot confirm that.
413
00:19:18,240 --> 00:19:21,189
[man] He was coming downthe street with backpack on,
414
00:19:21,190 --> 00:19:23,239
with his dreads on, walking.
415
00:19:23,240 --> 00:19:25,309
I don't know if the car
turned around a corner,
416
00:19:25,310 --> 00:19:26,359
I don't know
if it came down the street,
417
00:19:26,360 --> 00:19:28,259
but I know he came up Kingston.
418
00:19:28,260 --> 00:19:30,289
He was walking.
419
00:19:30,290 --> 00:19:34,259
A cop pulled up, and
they started shooting at him.
420
00:19:34,260 --> 00:19:36,360
Hit him. He fell.
421
00:19:37,270 --> 00:19:39,339
Boom, boom, boom, boom,
boom, boom, boom, boom.
422
00:19:39,340 --> 00:19:41,330
[Gunshot]
423
00:19:44,210 --> 00:19:45,379
[White] I was perusing throughmy Facebook
424
00:19:45,380 --> 00:19:50,159
and then I saw a video of him
actually laying there,
425
00:19:50,160 --> 00:19:53,319
you know, bleeding and everything.
426
00:19:53,320 --> 00:19:55,229
[woman]
She said we got to keep him low.
427
00:19:55,230 --> 00:19:57,249
[Man] Whoa.
You got to keep compressions.
428
00:19:57,250 --> 00:20:00,179
Come on.
429
00:20:00,180 --> 00:20:01,229
Come on. Please.
430
00:20:01,230 --> 00:20:02,349
- Yes, they did, man.
- No.
431
00:20:02,350 --> 00:20:04,389
- Damn, man!
- They hit him in his chest.
432
00:20:04,390 --> 00:20:08,349
[White] It was brutal, I mean,even though I'm out here,
433
00:20:08,350 --> 00:20:11,160
it was like
I was actually right there.
434
00:20:14,220 --> 00:20:15,229
I posted it.
435
00:20:15,230 --> 00:20:19,219
I said "R.I.P. Capo,
bro will be missed."
436
00:20:19,220 --> 00:20:21,169
[narrator]
Social media has become
437
00:20:21,170 --> 00:20:23,169
an electronic graffiti wall,
438
00:20:23,170 --> 00:20:26,269
a place to post messages
and provoke a reaction.
439
00:20:26,270 --> 00:20:30,309
And after Capo's death,
to pay respects.
440
00:20:30,310 --> 00:20:32,299
But it's also a forum
441
00:20:32,300 --> 00:20:35,389
for unspeakable expressions
of disrespect --
442
00:20:35,390 --> 00:20:39,309
the cruel eulogies
of heartless trolls.
443
00:20:39,310 --> 00:20:41,329
[Mikki] They call it griefing,
444
00:20:41,330 --> 00:20:43,269
where they go after someone
who's talking about
445
00:20:43,270 --> 00:20:46,179
a recent loss in the family,
that kind of thing.
446
00:20:46,180 --> 00:20:47,339
And they one-up each other.
447
00:20:47,340 --> 00:20:49,279
It's a game to them, like,
they're getting off
448
00:20:49,280 --> 00:20:51,349
on knowing that
they're freaking someone out.
449
00:20:51,350 --> 00:20:53,289
They're not thinking about
the person on the other end
450
00:20:53,290 --> 00:20:56,249
and what impact
they might be having.
451
00:20:56,250 --> 00:21:00,289
There are people savvy enough
to make bots, you know,
452
00:21:00,290 --> 00:21:02,379
so that even when they can't
actually be trolling,
453
00:21:02,380 --> 00:21:04,179
they can still be
454
00:21:04,180 --> 00:21:07,289
theoretically harassing someone,
upsetting someone.
455
00:21:07,290 --> 00:21:09,249
[Narrator]
Bots are software tools
456
00:21:09,250 --> 00:21:12,309
that run automated tasks
on the Internet.
457
00:21:12,310 --> 00:21:14,389
Some trolls are
making their own bots,
458
00:21:14,390 --> 00:21:18,229
programming code into a weapon.
459
00:21:18,230 --> 00:21:20,179
If the bot detects certain terms
460
00:21:20,180 --> 00:21:22,249
or hashtags like ♪feminism,
461
00:21:22,250 --> 00:21:26,209
then it will post a hateful
comment automatically.
462
00:21:26,210 --> 00:21:28,309
It allows trolls
to scale up their hate
463
00:21:28,310 --> 00:21:32,330
to keep the vitriol spewing 24/7.
464
00:21:35,210 --> 00:21:38,229
Well, two can play that game.
465
00:21:38,230 --> 00:21:39,319
I'm about activate my own account.
466
00:21:39,320 --> 00:21:41,229
[Narrator] Jamie and Mikki
467
00:21:41,230 --> 00:21:43,169
are squaring off
against the trolls
468
00:21:43,170 --> 00:21:47,199
with a bot of their own,
nicknamed Porschia.
469
00:21:47,200 --> 00:21:50,219
The hope is to wear the trolls
down at their own game,
470
00:21:50,220 --> 00:21:53,359
an endless loop of "I know
you are, but what am I?"
471
00:21:53,360 --> 00:21:57,249
[Mikki] Basically, I just
want the bot to tie them up,
472
00:21:57,250 --> 00:21:59,339
to keep them busy
so that they think
473
00:21:59,340 --> 00:22:02,239
they're getting their little
buzz of bothering someone.
474
00:22:02,240 --> 00:22:03,220
Mm-hmm.
475
00:22:03,221 --> 00:22:05,189
Here's how it works.
476
00:22:05,190 --> 00:22:07,199
If a troll posts a hateful message
477
00:22:07,200 --> 00:22:08,299
threatening to rape them,
478
00:22:08,300 --> 00:22:12,339
then their bot will respond
with a rape statistic.
479
00:22:12,340 --> 00:22:15,219
For this test,
they're using a dummy account
480
00:22:15,220 --> 00:22:17,349
and a more family-friendly
term --
481
00:22:17,350 --> 00:22:19,189
tomato.
482
00:22:19,190 --> 00:22:21,259
We're just test-driving
with the word "tomato."
483
00:22:21,260 --> 00:22:23,189
We're not gonna do anything
really offensive right now.
484
00:22:23,190 --> 00:22:24,269
Okay, so we're gonna
test it on yours,
485
00:22:24,270 --> 00:22:27,369
and then we can start putting in
terms on the spreadsheet
486
00:22:27,370 --> 00:22:29,199
that makes the bot go.
487
00:22:29,200 --> 00:22:31,179
We'll make sure the bot works,
488
00:22:31,180 --> 00:22:34,199
and then once we know that
it responds and does the mute,
489
00:22:34,200 --> 00:22:36,179
then we'll update the spreadsheet
490
00:22:36,180 --> 00:22:37,319
the bot draws terms from
491
00:22:37,320 --> 00:22:41,179
so that we'll put stuff like
"nigger," "nigger bitch"...
492
00:22:41,180 --> 00:22:42,309
- "Race baiter".
- "Race baiter,"
493
00:22:42,310 --> 00:22:46,329
"professional nigger,"
um..."libtard."
494
00:22:46,330 --> 00:22:48,159
Mm-hmm.
495
00:22:48,160 --> 00:22:49,339
What else am I called a lot?
496
00:22:49,340 --> 00:22:53,310
"Whore" and "slut" 'cause
someone's gonna call me that.
497
00:22:55,290 --> 00:22:57,199
All right, sending the tweet now.
498
00:22:57,200 --> 00:22:58,450
- All right.
- Send your tweet.
499
00:23:00,320 --> 00:23:02,269
Okay, I am not --
500
00:23:02,270 --> 00:23:03,240
We have to wait a minute, right?
- Right.
501
00:23:03,241 --> 00:23:04,259
'Cause I still don't see anything.
502
00:23:04,260 --> 00:23:05,389
It has to be
a human amount of time.
503
00:23:05,390 --> 00:23:07,360
All right.
504
00:23:12,280 --> 00:23:16,199
I just got a response from
Porschia to @whiteboxheaven
505
00:23:16,200 --> 00:23:18,199
that says "The tomato is a fruit.
506
00:23:18,200 --> 00:23:20,159
Here's the Wikipedia article
for tomatoes."
507
00:23:20,160 --> 00:23:21,379
So it works.
- Yes!
508
00:23:21,380 --> 00:23:23,239
[Both laugh]
509
00:23:23,240 --> 00:23:25,159
Yes!
510
00:23:25,160 --> 00:23:29,209
So now we can update the
spreadsheet with actual terms
511
00:23:29,210 --> 00:23:32,229
that we are likely to get
and actual responses.
512
00:23:32,230 --> 00:23:35,229
They can talk to the bot
for that three or four tweets.
513
00:23:35,230 --> 00:23:36,239
The bot doesn't care.
- Mm-hmm.
514
00:23:36,240 --> 00:23:38,239
The bot won't get mad.
And then they're muted.
515
00:23:38,240 --> 00:23:39,389
And we never have to
see them again.
516
00:23:39,390 --> 00:23:41,329
[Chuckles]
517
00:23:41,330 --> 00:23:43,329
[Narrator]
For better and for worse,
518
00:23:43,330 --> 00:23:47,209
social media
gives all of us a voice.
519
00:23:47,210 --> 00:23:50,209
Jamie and Mikki have found
a way to at least mute
520
00:23:50,210 --> 00:23:52,330
some of the shrill
and hateful voices.
521
00:23:56,210 --> 00:23:58,199
But humans aren't bots.
522
00:23:58,200 --> 00:24:00,309
And social media has become
an essential tool
523
00:24:00,310 --> 00:24:02,249
of self-expression,
524
00:24:02,250 --> 00:24:04,319
self-promotion,
525
00:24:04,320 --> 00:24:07,379
self-obsession.
526
00:24:07,380 --> 00:24:10,329
We're digitizing identity itself
527
00:24:10,330 --> 00:24:12,329
into a curated impression
528
00:24:12,330 --> 00:24:14,259
of who we are,
529
00:24:14,260 --> 00:24:17,329
who we want to be.
530
00:24:17,330 --> 00:24:20,239
Whatever you do
when you're online,
531
00:24:20,240 --> 00:24:23,269
you write your history.
532
00:24:23,270 --> 00:24:26,309
You punch those buttons,
533
00:24:26,310 --> 00:24:30,230
so there are consequences
to every action.
534
00:24:33,290 --> 00:24:36,199
[man] We keep pushing
young people in between,
535
00:24:36,200 --> 00:24:37,279
with us or against us.
536
00:24:37,280 --> 00:24:39,279
Us or them.
537
00:24:39,280 --> 00:24:41,299
Which decision do we think
they're gonna make
538
00:24:41,300 --> 00:24:45,379
in a world that is
increasingly polarized?
539
00:24:45,380 --> 00:24:50,259
[narrator]
Will they, will we, will you
540
00:24:50,260 --> 00:24:53,179
choose to start a fight
541
00:24:53,180 --> 00:24:56,209
or stop one?
542
00:24:56,210 --> 00:24:58,179
[Mitchell] Whoever you aredrawing yourself out
543
00:24:58,180 --> 00:25:00,239
to become online,
544
00:25:00,240 --> 00:25:03,349
maybe your children one day,
in the future,
545
00:25:03,350 --> 00:25:06,179
will hold this up to you and say
546
00:25:06,180 --> 00:25:09,320
"Mom or Dad,
was this really you?"
547
00:25:12,270 --> 00:25:14,280
And you're gonna have to
answer to it.
548
00:25:18,160 --> 00:25:21,190
♪♪
44272
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