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These are the user uploaded subtitles that are being translated: 1 00:00:06,741 --> 00:00:09,875 Narrator: Beneath these roofs there are more square feet of car production, 2 00:00:09,977 --> 00:00:12,711 than at any other factory on earth. 3 00:00:14,815 --> 00:00:19,218 Karl: Making a car it's the great master arts of the 20th century. 4 00:00:22,423 --> 00:00:26,925 Narrator: The wolfsburg plant in germany has over 12 miles of automated assembly lines 5 00:00:27,028 --> 00:00:30,662 manned by around 6000 high tech robots. 6 00:00:33,834 --> 00:00:38,070 Torsten: It takes really ingenious engineering to make everything happen smoothly. 7 00:00:38,873 --> 00:00:42,841 Every 16 seconds a finished car leaves the production line. 8 00:00:45,413 --> 00:00:47,446 Narrator: Even that is not enough. 9 00:00:47,548 --> 00:00:51,050 The plant now aims to build a million cars per year. 10 00:00:53,154 --> 00:00:56,555 From the outside, it's impossible to tell what engineering innovations 11 00:00:56,657 --> 00:01:00,059 could make this incredible target a reality. 12 00:01:09,770 --> 00:01:13,939 For decades, the red brick production halls of germany's wolfsburg car plant have 13 00:01:14,041 --> 00:01:17,242 set a benchmark for factory design. 14 00:01:18,779 --> 00:01:21,814 Christopher: The sheer size of this factory is astounding. 15 00:01:22,183 --> 00:01:24,917 The area is nearly three times the size of monaco. 16 00:01:26,554 --> 00:01:29,555 Torsten: These are more than 100 workshops on this site. 17 00:01:30,224 --> 00:01:32,624 It is like a self-contained town. 18 00:01:32,927 --> 00:01:36,995 Narrator: Inside this factory, there is everything needed to turn raw materials into 19 00:01:37,098 --> 00:01:40,666 finished cars at extraordinary speed. 20 00:01:41,469 --> 00:01:43,702 Christopher: It would not be possible without highly efficient, 21 00:01:43,804 --> 00:01:46,405 highly state of the art machinery. 22 00:01:46,507 --> 00:01:51,743 This is the result of 80 years of relentless development and advancement in technology. 23 00:01:53,848 --> 00:01:57,616 Narrator: The plant's current success negates a dark past. 24 00:01:58,819 --> 00:02:01,487 It was founded just before the second world war, 25 00:02:01,589 --> 00:02:05,023 specifically to make the cheapest cars possible. 26 00:02:05,860 --> 00:02:08,727 Torsten: Right behind me, this is the original part of the factory, 27 00:02:08,829 --> 00:02:11,230 as it all began in 1938. 28 00:02:13,367 --> 00:02:16,635 Narrator: The nazi party had swept into power. 29 00:02:18,072 --> 00:02:21,707 One of adolf hitler's ambitions is to give his followers mobility by 30 00:02:21,809 --> 00:02:25,811 creating a people's car, or volkswagen. 31 00:02:26,480 --> 00:02:30,682 So he enlists car designer, and future nazi, ferdinand porsche. 32 00:02:31,852 --> 00:02:36,054 Karl: Ferdinand porsche worked very closely with adolf hitler, 33 00:02:36,690 --> 00:02:39,024 in the creation of the original volkswagen. 34 00:02:39,426 --> 00:02:45,297 Hitler set for porsche very serious demands, and most challenging of all 35 00:02:45,399 --> 00:02:51,436 was his requirement of a selling price of only 1,000 marks. 36 00:02:52,273 --> 00:02:56,475 Now 1,000 marks in those days might have bought you a used motorbike. 37 00:02:58,979 --> 00:03:02,481 Narrator: At the time, german factories like opel's rüsselsheim plant 38 00:03:02,583 --> 00:03:05,651 couldn't build cars cheaply enough. 39 00:03:06,187 --> 00:03:09,421 There was only one solution, a brand new plant, 40 00:03:09,523 --> 00:03:12,891 built for a revolutionary type of manufacturing. 41 00:03:13,794 --> 00:03:17,062 Andrew: If you want to make a large number of cars quickly and cheaply, 42 00:03:17,164 --> 00:03:19,998 then mass production is really the only game in town. 43 00:03:21,735 --> 00:03:25,537 Karl: Real mass production was not known in germany. 44 00:03:25,639 --> 00:03:29,708 Porsche realized that if he were going to meet these goals, 45 00:03:29,810 --> 00:03:34,079 he would need to know more about how american cars were manufactured. 46 00:03:35,616 --> 00:03:40,219 Narrator: Porsche heads to america to meet henry ford, the mass production expert. 47 00:03:41,622 --> 00:03:45,057 His rouge river plant is legendary for speed and efficiency, 48 00:03:45,593 --> 00:03:49,294 and crucially, it has its own rail network. 49 00:03:50,164 --> 00:03:52,864 Karl: Porsche took away from america the most advanced 50 00:03:52,967 --> 00:03:56,969 production facilities and concepts that existed at the time 51 00:03:57,071 --> 00:04:01,607 and they incorporated them in the design of the new factory. 52 00:04:02,776 --> 00:04:05,344 Narrator: But the nazis had a problem. 53 00:04:05,446 --> 00:04:08,447 Where to build their new factory? 54 00:04:09,516 --> 00:04:13,318 It had to be centrally located and have good transport links. 55 00:04:14,488 --> 00:04:17,222 They settle on lower saxony, 56 00:04:17,324 --> 00:04:21,660 an area well served by railways, and close to an iron mine. 57 00:04:22,696 --> 00:04:26,531 Torsten: Well, the site was situated here because it was in the middle of germany in 58 00:04:26,600 --> 00:04:30,002 1938 and everything that was needed to manufacture cars 59 00:04:30,104 --> 00:04:33,872 was available out of a surrounding distance of around 30 miles. 60 00:04:36,577 --> 00:04:40,579 Narrator: Construction begins on one of the third reich's most ambitious projects. 61 00:04:43,384 --> 00:04:46,818 Taking their cue from ford's factories, they build an imposing 62 00:04:46,920 --> 00:04:51,723 function-driven complex with regular bastion-like external stairwells, 63 00:04:52,559 --> 00:04:57,329 skylights throughout and even a dedicated power station. 64 00:04:58,365 --> 00:05:03,368 Karl: The production volumes that they aimed to reach, up to 800,000 cars a year. 65 00:05:03,671 --> 00:05:07,472 Were far in excess of anything in europe and in fact exceeded 66 00:05:07,574 --> 00:05:11,643 most of the car production by companies in america. 67 00:05:12,146 --> 00:05:15,947 Narrator: The nazis pour over half a billion dollars, in today's money, into the 68 00:05:16,050 --> 00:05:22,220 factory and start building an entirely planned new town for thousands of workers. 69 00:05:24,758 --> 00:05:30,262 In just over a year the first four halls are ready to start making hitler's volkswagen, 70 00:05:31,098 --> 00:05:34,499 the car that would go on to become known as the beetle. 71 00:05:35,135 --> 00:05:37,769 Karl: They invested in the very, very best equipment. 72 00:05:38,839 --> 00:05:42,274 They had an extremely advanced press shop. 73 00:05:42,376 --> 00:05:47,813 They had one big press that could stamp out the whole roof of the beetle. 74 00:05:50,584 --> 00:05:55,287 Narrator: But hitler then starts the second world war and the wolfsburg factory is 75 00:05:55,389 --> 00:05:58,890 re-purposed to make military vehicles and munitions. 76 00:06:01,895 --> 00:06:04,629 The nazis staff it with forced workers. 77 00:06:04,732 --> 00:06:07,399 Many come from concentration camps 78 00:06:07,501 --> 00:06:11,303 and they are brutally treated by the factory's ss guards. 79 00:06:13,741 --> 00:06:17,476 In 1944 the factory is almost destroyed. 80 00:06:19,313 --> 00:06:23,548 Karl: During the war, the factory was bombed and a fully loaded lancaster bomber had 81 00:06:23,650 --> 00:06:29,287 piled into the biggest hall and gone through the roof and caused tremendous damage. 82 00:06:31,959 --> 00:06:34,426 Narrator: Instead of that being the end of the factory, 83 00:06:34,528 --> 00:06:37,829 it's rescued after the war by the british. 84 00:06:39,199 --> 00:06:43,201 In 1945, major ivan hirst oversees repairs, 85 00:06:43,303 --> 00:06:46,638 and arranges the order of 20,000 of the strange cars 86 00:06:46,740 --> 00:06:49,608 the plant had been designed to make. 87 00:06:52,346 --> 00:06:57,182 The beetle press equipment had been spared so the factory quickly starts production. 88 00:06:58,552 --> 00:07:00,419 Carl: It hadn't four doors. 89 00:07:00,587 --> 00:07:03,155 It had the engine in the wrong place. 90 00:07:03,257 --> 00:07:05,924 It had not enough trunk space. 91 00:07:06,760 --> 00:07:08,994 It had not enough heating. 92 00:07:09,096 --> 00:07:14,633 But fortunately, the customers from all over the world decided differently. 93 00:07:16,170 --> 00:07:21,106 We started producing first in December 1945, 94 00:07:21,708 --> 00:07:26,678 and 10 years later we produced the first millionth beetle, 95 00:07:27,414 --> 00:07:31,316 which was an unheard number in europe. 96 00:07:33,253 --> 00:07:37,155 Narrator: Despite its failings and its association with a nazi dictator, 97 00:07:37,257 --> 00:07:41,026 the beetle becomes a worldwide sensation. 98 00:07:42,796 --> 00:07:47,365 By 1972 it is the biggest selling car of all time, 99 00:07:47,468 --> 00:07:49,668 and as its popularity grew, 100 00:07:49,770 --> 00:07:52,637 so too did the wolfsburg factory. 101 00:07:54,708 --> 00:07:57,876 Today, it has more than tripled in size. 102 00:07:58,612 --> 00:08:02,948 It spreads across 70 million square feet, the largest area 103 00:08:03,050 --> 00:08:06,351 of any single car plant in the world. 104 00:08:07,554 --> 00:08:11,323 The brick production halls still form the heart of the operation, 105 00:08:11,859 --> 00:08:14,125 but the beetle presses have been replaced with 106 00:08:14,228 --> 00:08:16,528 four gigantic press shops, 107 00:08:16,630 --> 00:08:20,398 making almost half a million body parts per day. 108 00:08:21,668 --> 00:08:25,937 And the assembly lines are now staffed by about 6,000 high tech robots. 109 00:08:27,274 --> 00:08:32,110 Every day they're capable of assembling up to 3,500 cars. 110 00:08:35,916 --> 00:08:39,784 The original power plant has been expanded and linking this vast site 111 00:08:39,887 --> 00:08:43,655 together is an extensive private rail network. 112 00:08:44,658 --> 00:08:47,893 Torsten: This is europe's largest private train station. 113 00:08:48,328 --> 00:08:53,131 And there is more than 40 miles of rail tracks on the factory premises. 114 00:08:55,135 --> 00:09:00,005 Narrator: Every day more than 1,600 tons of steel is brought into the plant. 115 00:09:01,174 --> 00:09:06,778 Christoph: Altogether we have 11 wagons per day coming in with raw material. 116 00:09:09,616 --> 00:09:12,350 Torsten: It is an incredibly challenging task to deliver 117 00:09:12,452 --> 00:09:15,487 all the freight into this factory. 118 00:09:15,989 --> 00:09:19,925 Narrator: Directing each train to the right part of the plant would be impossible without a 119 00:09:20,027 --> 00:09:24,095 sophisticated control system, managed from this tower. 120 00:09:26,266 --> 00:09:27,899 Train operator: We have three colors of lines. 121 00:09:28,001 --> 00:09:33,471 On the yellow line we have free tracks, on the red lines we already have some rail 122 00:09:33,540 --> 00:09:39,044 wagons standing and on the blue lines, like here, are actually trains driving. 123 00:09:42,883 --> 00:09:47,852 Narrator: The operator has control of 150 shunting switches which allow trains to 124 00:09:47,955 --> 00:09:52,324 change lines and head directly for their allotted destination building. 125 00:09:54,995 --> 00:09:57,395 Torsten: For efficiency the trains are transporting the 126 00:09:57,497 --> 00:10:00,899 materials right inside the workshops. 127 00:10:02,402 --> 00:10:06,304 Narrator: This train is delivering 24 ton rolls of raw steel. 128 00:10:09,910 --> 00:10:14,112 Once inside the depot, specially made cranes unload the rolls directly from the 129 00:10:14,214 --> 00:10:18,216 train carriage and place them on giant cutters. 130 00:10:19,152 --> 00:10:23,288 Christopher: The first step in manufacturing is turning that raw material into components. 131 00:10:24,024 --> 00:10:28,460 We take the uncut steel and form the shapes of the door, 132 00:10:28,895 --> 00:10:31,796 of the hood, of the trunk, the wing. 133 00:10:32,699 --> 00:10:36,801 So the first challenge is to keep up with the pace of production and assembly. 134 00:10:36,903 --> 00:10:40,372 You need machines that are fast enough. 135 00:10:41,041 --> 00:10:44,409 The equipment used to build the original beetle could never cut it. 136 00:10:46,079 --> 00:10:48,880 Narrator: The original beetle presses were enormous machines 137 00:10:48,982 --> 00:10:52,283 that stamped the body panels into shape. 138 00:10:52,653 --> 00:10:56,521 Karl: It used to be pretty exciting to see operators putting sheets into these 139 00:10:56,623 --> 00:11:00,959 presses and then standing there as this immense press comes down. 140 00:11:03,397 --> 00:11:06,498 Narrator: But these presses had a major drawback. 141 00:11:07,668 --> 00:11:10,935 They had to be loaded by hand. 142 00:11:11,438 --> 00:11:14,439 Andrew: We're just losing time at every step while those human operators try 143 00:11:14,541 --> 00:11:18,743 to meticulously line up that steel to make the perfect final component. 144 00:11:21,882 --> 00:11:25,183 Narrator: Today the factory must produce ten times the number of cars it used to 145 00:11:25,285 --> 00:11:27,752 when it was making the beetle. 146 00:11:28,288 --> 00:11:31,623 Christopher: Manual feeding could not be plausible today in a press shop. 147 00:11:33,126 --> 00:11:37,562 Narrator: There's no way that hand fed presses can make parts fast enough. 148 00:11:49,376 --> 00:11:52,744 Narrator: Germany's wolfsburg car plant is more than 16 million square feet 149 00:11:52,846 --> 00:11:57,716 larger than its nearest rival, south korea's ulsan auto factory. 150 00:12:00,754 --> 00:12:03,788 And demand for body parts is relentless. 151 00:12:06,760 --> 00:12:11,996 Housed in the rear hall of the original wolfsburg factory, enormous pressing machines 152 00:12:12,099 --> 00:12:15,967 need to spit out more than five body panels per second. 153 00:12:17,037 --> 00:12:19,971 Torsten: The press shop of the factory is serving, not just this factory, 154 00:12:20,073 --> 00:12:22,006 but the group across the world. 155 00:12:22,075 --> 00:12:25,477 Almost half a million body parts get manufactured there a day. 156 00:12:28,415 --> 00:12:30,214 Narrator: This phenomenal output is thanks to a 157 00:12:30,283 --> 00:12:33,084 revolutionary panel pressing system. 158 00:12:37,324 --> 00:12:40,525 Six of the heavyweight industrial beasts are linked together. 159 00:12:45,198 --> 00:12:48,833 Mechanical arms with suckers maneuver the steel from press to press 160 00:12:49,469 --> 00:12:53,104 with more precision and speed than people ever could. 161 00:12:57,010 --> 00:13:00,311 Christopher: They are linked together almost as in one machine and then the steel 162 00:13:00,480 --> 00:13:04,849 can move through each press automatically to form the correct shape and part. 163 00:13:08,288 --> 00:13:11,956 Andrew: These presses are enormous and in order to exert enough pressure to bend the 164 00:13:12,058 --> 00:13:16,060 steel, they need to press down with a force of about 8,000 tons. 165 00:13:16,763 --> 00:13:19,097 The only way to generate a force that big is to use 166 00:13:19,199 --> 00:13:22,534 hydraulic pistons to squeeze those presses together. 167 00:13:24,337 --> 00:13:28,940 Narrator: Each press slams the steel plate further into shape and the line delivers 168 00:13:29,042 --> 00:13:32,477 a constant flow of identical panels. 169 00:13:34,281 --> 00:13:38,616 But unfortunately, linking the presses only solves one problem. 170 00:13:40,420 --> 00:13:43,021 Andrew: Obviously the factory needs to make all the different components 171 00:13:43,123 --> 00:13:45,490 for a car, from the bonnet, to the doors, to the roof. 172 00:13:45,592 --> 00:13:48,827 And you can't have a separate press street for every single component, 173 00:13:49,362 --> 00:13:51,563 it's just not feasible. 174 00:13:52,966 --> 00:13:56,501 Narrator: Each press shop must be versatile enough to make different components. 175 00:13:56,803 --> 00:13:59,938 Christopher: Inside each press is a die. 176 00:14:00,106 --> 00:14:03,808 They're actually what forms the shape, the cookie cutter of the component. 177 00:14:04,678 --> 00:14:07,879 Narrator: To make different parts, new dies must be swapped into the presses 178 00:14:07,981 --> 00:14:11,216 but it's a massive operation. 179 00:14:11,751 --> 00:14:16,221 Karl: Traditionally in the industry, it took about two to three hours to change 180 00:14:16,323 --> 00:14:19,958 the dies because it's quite a difficult job. 181 00:14:21,494 --> 00:14:24,095 The machine is sitting idle during that whole period. 182 00:14:24,197 --> 00:14:27,265 It's not doing productive work. 183 00:14:27,934 --> 00:14:31,202 Narrator: Leaving presses inactive for long would slash production. 184 00:14:32,005 --> 00:14:35,139 Engineers had to come up with a solution. 185 00:14:36,142 --> 00:14:39,177 Christopher: New processes have been developed to reduce this changing period 186 00:14:39,279 --> 00:14:41,980 from a matter of hours to a matter of minutes. 187 00:14:42,349 --> 00:14:45,350 There are doors on either side of the press street and the replacement die 188 00:14:45,418 --> 00:14:47,585 is craned in onto rails. 189 00:14:47,687 --> 00:14:50,455 The door opens, and the old die goes out 190 00:14:50,557 --> 00:14:53,157 and the replacement die simply rolls in. 191 00:14:54,394 --> 00:14:58,296 It is no longer something that stops or slows the production process. 192 00:15:01,368 --> 00:15:04,068 Narrator: The presses can now run almost 24/7, 193 00:15:04,170 --> 00:15:07,605 but this puts tremendous strain on the machines. 194 00:15:08,575 --> 00:15:12,477 Christopher: The dies are not necessarily delicate, however it is machinery, 195 00:15:12,579 --> 00:15:15,546 moving and grinding almost non-stop, 196 00:15:15,649 --> 00:15:18,950 so equipment can wear, problems can arise. 197 00:15:19,319 --> 00:15:22,954 Narrator: A single press malfunctioning could be catastrophic. 198 00:15:23,290 --> 00:15:26,224 Torsten: If the presses would break down we wouldn't have the body parts to make the 199 00:15:26,326 --> 00:15:29,227 body shell and everything would stop. 200 00:15:29,562 --> 00:15:32,664 Narrator: But maintaining them is easier said than done. 201 00:15:33,233 --> 00:15:38,937 Andrew: These panel pressing lines are enormous fast moving heavy noisy machines and that 202 00:15:39,039 --> 00:15:42,807 means it's incredibly difficult to find faults before they arise. 203 00:15:43,209 --> 00:15:46,711 They don't want to stop the machine and go in and check it, so there needs to be a way 204 00:15:46,813 --> 00:15:49,280 to identify those faults before they become serious 205 00:15:49,382 --> 00:15:52,150 in this incredibly challenging environment. 206 00:15:53,687 --> 00:15:56,621 Narrator: One innovative way that faults can be identified 207 00:15:56,723 --> 00:15:59,757 is by listening to the machines. 208 00:16:00,627 --> 00:16:02,694 Ulrich: Yeah, perfect. 209 00:16:03,897 --> 00:16:09,267 This is the acoustic camera from the press shop wolfsburg. 210 00:16:09,803 --> 00:16:13,037 We have one camera and 48 microphones. 211 00:16:13,840 --> 00:16:16,741 Narrator: The acoustic camera is pointed at one of the press shops where 212 00:16:16,843 --> 00:16:19,811 it can listen to a machine as it runs. 213 00:16:21,181 --> 00:16:25,350 Andrew: What just sounds like a huge machine clanking to you and me actually has a unique 214 00:16:25,452 --> 00:16:29,654 and precise acoustic fingerprint which this camera can listen out for. 215 00:16:31,558 --> 00:16:35,994 Ulrich: It's like the doctor who checks the heartbeat from the patients. 216 00:16:37,430 --> 00:16:39,964 Narrator: The camera produces a wave form, 217 00:16:40,066 --> 00:16:43,801 a visual representation of the sound the machine is making. 218 00:16:45,038 --> 00:16:48,039 Andrew: Any deviation from that acoustic fingerprint recorded while the machine 219 00:16:48,141 --> 00:16:52,410 was working normally, allows them to narrow down exactly what might be going wrong 220 00:16:52,512 --> 00:16:55,613 and diagnose problems before they become serious. 221 00:17:10,430 --> 00:17:12,730 Narrator: Today the wave forms match. 222 00:17:12,866 --> 00:17:14,799 There are no faults. 223 00:17:18,038 --> 00:17:21,439 The factory's next challenge is to put all the components together 224 00:17:21,541 --> 00:17:25,076 to make cars as fast as possible. 225 00:17:27,680 --> 00:17:32,650 Body panels and other parts travel about 3,000 feet to the halls near the power station, 226 00:17:33,853 --> 00:17:38,823 where a daily engineering ballet takes place on the assembly lines. 227 00:17:44,497 --> 00:17:46,964 Christopher: So wolfsburg's goal is to increase production 228 00:17:47,067 --> 00:17:50,168 to nearly a million cars a year. 229 00:17:51,037 --> 00:17:55,973 So to get anywhere near that number it means employing robots and in their thousands. 230 00:17:58,645 --> 00:18:02,947 Narrator: Each car comprises around 10,000 components, so putting them together 231 00:18:03,049 --> 00:18:09,053 is a herculean task, even for a forest of high tech robots. 232 00:18:10,290 --> 00:18:13,891 Christopher: This can be like watching a great performance. 233 00:18:15,261 --> 00:18:19,997 The sounds, moving in sync, in harmony, and the dancing across, the rhythms. 234 00:18:20,500 --> 00:18:23,734 It's almost like a hypnotic state, although it's super highly programmed and 235 00:18:23,837 --> 00:18:26,370 planned right down to the last detail. 236 00:18:29,609 --> 00:18:33,144 Narrator: Each individual part must be fixed, not just in the right place, 237 00:18:33,246 --> 00:18:35,780 but also in the right order, 238 00:18:37,150 --> 00:18:40,918 and this largely automated assembly line is one of the fastest there is, 239 00:18:41,387 --> 00:18:44,789 the result of an extraordinary evolution. 240 00:18:45,692 --> 00:18:48,860 Andrew: Assembly lines are absolutely central to the concept of mass production. 241 00:18:49,129 --> 00:18:53,531 They allow creating a product to be split up into a series of discrete steps and then 242 00:18:53,633 --> 00:18:56,968 they can work one after the other continuously assembling products as 243 00:18:57,070 --> 00:19:00,338 rapidly, efficiently and cheaply as possible. 244 00:19:02,075 --> 00:19:06,811 Narrator: The first assembly lines revolutionized car production with a simple idea. 245 00:19:07,714 --> 00:19:11,349 Instead of making workers move from one stationary car to another, 246 00:19:11,451 --> 00:19:15,553 the car moves on a conveyor to stationary groups of workers. 247 00:19:17,056 --> 00:19:20,858 Christopher: This did create a big increase in efficiency but really it was nothing compared 248 00:19:20,960 --> 00:19:25,263 to what we would later see with the introduction of robots and automation. 249 00:19:27,367 --> 00:19:30,301 Narrator: But programming robots to be faster than people 250 00:19:30,403 --> 00:19:33,404 is a difficult highly complex task. 251 00:19:34,040 --> 00:19:39,010 Helge: So the human has hundreds of thousands of years of trained experiences, 252 00:19:39,512 --> 00:19:42,413 visually, sensory and motor skills, 253 00:19:43,082 --> 00:19:46,517 and to put this into a robot is very challenging. 254 00:19:57,397 --> 00:20:00,698 Narrator: Germany's gigantic wolfsburg car factory relies on 255 00:20:00,800 --> 00:20:04,168 assembly lines staffed by around 6,000 robots. 256 00:20:07,340 --> 00:20:10,474 The first was introduced here in 1973. 257 00:20:10,843 --> 00:20:13,277 It could only perform simple welds. 258 00:20:14,113 --> 00:20:18,416 Just a few years later, robots are omnipresent on assembly lines. 259 00:20:19,886 --> 00:20:23,154 But the brute force some are capable of is a serious hazard. 260 00:20:24,591 --> 00:20:29,894 Helge: They are potentially dangerous and can cause injuries to humans 261 00:20:29,996 --> 00:20:32,463 that are moving in the same workspace. 262 00:20:32,565 --> 00:20:35,533 You can see that 200 to 400 pounds of pay load 263 00:20:35,635 --> 00:20:39,070 can actually harm seriously the human. 264 00:20:42,108 --> 00:20:44,308 Narrator: There have been fatalities. 265 00:20:44,377 --> 00:20:50,147 On January 25th 1979, robert williams, an engineer at ford's plant in flat rock 266 00:20:50,483 --> 00:20:55,953 was struck on the head and became the first person in the world to killed be by a robot. 267 00:20:57,557 --> 00:21:00,558 Christopher: So the robot that would have killed robert williams, at the ford factory, 268 00:21:00,727 --> 00:21:04,662 back in the '70s, would have been a pretty simple robot by today's standards. 269 00:21:05,164 --> 00:21:08,466 So one of the things that really changed the intelligence of the robot 270 00:21:08,568 --> 00:21:11,168 itself is the microchip. 271 00:21:14,007 --> 00:21:16,741 Narrator: At a cost of at least $100,000 each, 272 00:21:16,843 --> 00:21:20,745 these super smart robots are some of the most dexterous. 273 00:21:23,349 --> 00:21:26,584 Inside each of their joints is a step motor. 274 00:21:27,420 --> 00:21:30,921 This rotates in small increments and the arm can hold its position 275 00:21:31,024 --> 00:21:34,292 without the need for brakes or a clutch. 276 00:21:37,030 --> 00:21:39,897 The software that runs the robots' on-board computers 277 00:21:39,999 --> 00:21:41,899 took more than a year to write, 278 00:21:42,001 --> 00:21:45,403 but it enables them to move in six axes, 279 00:21:45,505 --> 00:21:48,339 only one less than a human arm. 280 00:21:49,909 --> 00:21:54,145 They can spot weld, clip or apply glue with exceptional accuracy. 281 00:21:55,615 --> 00:21:58,182 Andrew: They're very good at repetitive tasks. 282 00:21:58,284 --> 00:22:01,152 They don't get tired or bored like humans would. 283 00:22:03,189 --> 00:22:08,626 Helge: Robots execute these tasks 24/7, over an entire week as often as needed, 284 00:22:09,529 --> 00:22:13,297 at a very high quality, at a very high accuracy. 285 00:22:15,168 --> 00:22:18,669 Christopher: These are in many cases very large pieces of machinery and there 286 00:22:18,771 --> 00:22:23,174 have been some examples unfortunately of tragedies, even in recent years. 287 00:22:23,676 --> 00:22:27,345 In 2015, in kassel, in a factory in baunatal, 288 00:22:27,447 --> 00:22:30,881 there was a worker who was crushed under a metal plate, for example. 289 00:22:31,617 --> 00:22:33,284 These accidents, they are accidents. 290 00:22:33,386 --> 00:22:34,752 They still happen. 291 00:22:34,854 --> 00:22:37,488 And robots need to be treated with respect. 292 00:22:40,360 --> 00:22:44,362 Narrator: Around 65% of wolfsburg's vast floor space is dedicated to 293 00:22:44,464 --> 00:22:50,034 these assembly lines where the aim is always to get the robots to work faster. 294 00:22:57,777 --> 00:23:02,079 But the relentless high output can become the victim of its own success. 295 00:23:03,049 --> 00:23:05,116 It creates a fundamental dilemma, 296 00:23:05,218 --> 00:23:08,519 how to keep the robots supplied with components. 297 00:23:10,490 --> 00:23:13,491 Torsten: It's an enormous challenge to coordinate that all components and 298 00:23:13,593 --> 00:23:17,661 all parts are just in time at the right place of work at each assembly line. 299 00:23:19,232 --> 00:23:22,500 Narrator: Traditionally parts were stored next to the assembly line. 300 00:23:22,802 --> 00:23:27,605 Karl: If you do that, what you end up with is a warehouse full of parts waiting to be 301 00:23:27,707 --> 00:23:33,411 put into cars and that's what the japanese call the muda or waste. 302 00:23:34,080 --> 00:23:39,083 The first time the japanese went to porsche to look at their operations, 303 00:23:39,452 --> 00:23:41,385 they looked around and they said, 304 00:23:41,487 --> 00:23:43,587 "where is the factory? This is the warehouse." 305 00:23:43,689 --> 00:23:45,923 because along the assembly line there were big boxes of 306 00:23:46,025 --> 00:23:48,626 parts waiting to be put into cars. 307 00:23:50,763 --> 00:23:55,966 Narrator: At toyota's karamo factory in japan, kiichiro toyoda was the first to 308 00:23:56,068 --> 00:24:01,839 develop a radical new system that does away with the need to store any parts at all. 309 00:24:02,341 --> 00:24:05,476 It's known as just-in-time delivery. 310 00:24:06,312 --> 00:24:08,979 Karl: The concept today is to make the part, 311 00:24:09,081 --> 00:24:13,751 install it and do it quickly and not waiting around. 312 00:24:15,087 --> 00:24:17,588 Narrator: It means that each robot receives parts 313 00:24:17,690 --> 00:24:20,991 just when it needs to install them and not before. 314 00:24:21,828 --> 00:24:24,195 Andrew: The fact that you don't need to store loads and loads of components, 315 00:24:24,297 --> 00:24:28,199 just in case, means that you can save a lot of money and space on warehouses. 316 00:24:30,269 --> 00:24:33,804 Narrator: It's hyper-efficient, but it's also high risk. 317 00:24:34,273 --> 00:24:36,874 Andrew: You need to make sure that every single stage of the process is 318 00:24:36,976 --> 00:24:41,879 perfectly optimized, as the name suggests, just-in-time, because any slight delay can 319 00:24:41,981 --> 00:24:45,449 radically delay the whole of the production line. 320 00:24:47,253 --> 00:24:51,055 Narrator: It only takes one bolt to be delivered late and the entire system 321 00:24:51,157 --> 00:24:54,458 will grind to an expensive halt. 322 00:24:55,795 --> 00:25:00,664 Orchestrating it is a colossal task that takes place at the factory's control room. 323 00:25:02,768 --> 00:25:06,737 Hilmar: We're standing here in the middle of the brain of the wolfsburg factory. 324 00:25:09,375 --> 00:25:12,343 Narrator: Computers break the assembly line down into distinct beats 325 00:25:12,445 --> 00:25:16,780 that are completed at different stations, roughly 20 feet apart. 326 00:25:18,518 --> 00:25:22,953 After the chassis is completed, the doors, roof and hood are attached. 327 00:25:25,491 --> 00:25:30,194 Hilmar: So the assembly line has an average beat of 60 seconds and this means 328 00:25:30,296 --> 00:25:34,431 that in every beat, another part is installed. 329 00:25:36,235 --> 00:25:40,371 The parts have to be in position at exactly the right moment to make sure 330 00:25:40,473 --> 00:25:43,374 they're installed in time. 331 00:25:43,709 --> 00:25:47,912 We achieve this by delivering the parts in an exact sequence. 332 00:25:49,949 --> 00:25:52,650 Narrator: The drivers follow a strict timetable. 333 00:25:54,153 --> 00:25:58,756 But there are over 10 miles of potential delivery points in the factory. 334 00:26:02,762 --> 00:26:06,363 Christopher: The robot waits for no man or machine for that matter. 335 00:26:07,233 --> 00:26:09,700 Narrator: The factory roof is fitted with a monorail system 336 00:26:09,802 --> 00:26:12,937 capable of delivering 100 parts per hour. 337 00:26:15,374 --> 00:26:19,977 Any mistakes will cause problems for robots further down the line but that's 338 00:26:20,079 --> 00:26:24,582 nothing compared with the danger inside the sealed paint shop. 339 00:26:37,129 --> 00:26:41,599 Narrator: Inside germany's colossal wolfsburg factory, cars travel more than a mile 340 00:26:41,701 --> 00:26:45,536 along assembly lines before the body shells are complete 341 00:26:45,638 --> 00:26:49,306 and they reach a stage known as body in white. 342 00:26:50,509 --> 00:26:53,444 The cars then head north, past the power station, 343 00:26:53,546 --> 00:26:57,047 to a hall that's too dangerous for workers to enter. 344 00:26:57,416 --> 00:27:01,151 Christopher: In a modern factory like wolfsburg there are indeed several stages of 345 00:27:01,253 --> 00:27:04,254 production in which there are almost no people at all. 346 00:27:05,024 --> 00:27:08,792 Narrator: Painting releases noxious fumes but robots are immune. 347 00:27:09,595 --> 00:27:13,964 Helge: Painting the body of a car involves usually introducing the 348 00:27:14,066 --> 00:27:17,501 particular car into a closed room. 349 00:27:18,404 --> 00:27:22,406 Narrator: At this paint shop, specialized automatons first dunk the cars 350 00:27:22,508 --> 00:27:26,010 into an electrostatically charged undercoat bath. 351 00:27:27,413 --> 00:27:31,181 Helge: There are no health issues because we don't have any humans inside this work 352 00:27:31,283 --> 00:27:35,619 space so the human is actually protected from all these fumes. 353 00:27:37,023 --> 00:27:41,325 Narrator: Automated gas burners then warm panels to aid the adhesion of top coats. 354 00:27:53,706 --> 00:27:57,708 Christopher: With wolfsburg striving to increase production to a million cars per year, 355 00:27:57,810 --> 00:28:01,845 it does mean that every production stage needs to be highly optimized and 356 00:28:01,947 --> 00:28:04,915 use as much efficiency and automation as possible. 357 00:28:05,418 --> 00:28:09,753 However that doesn't actually mean that every stage and process is 358 00:28:09,855 --> 00:28:13,390 currently automated nor will it necessarily be automated. 359 00:28:14,794 --> 00:28:16,660 Narrator: In addition to all the robotics, 360 00:28:16,762 --> 00:28:19,997 the plant has a workforce of more than 60,000 people. 361 00:28:22,234 --> 00:28:25,302 The most complex process is building the powertrain. 362 00:28:26,072 --> 00:28:30,607 It takes a battalion of highly skilled workers to turn the engine, clutch, 363 00:28:30,710 --> 00:28:33,944 gearbox and drive shaft into a single unit. 364 00:28:35,247 --> 00:28:38,182 Andrew: The powertrain in a modern car is incredibly complicated because it's made 365 00:28:38,284 --> 00:28:41,418 of loads of different components, everything responsible for getting that 366 00:28:41,520 --> 00:28:44,922 power from your fuel and converting it into motion. 367 00:28:46,559 --> 00:28:50,294 Narrator: It has its own dedicated assembly line which must be perfectly coordinated 368 00:28:50,396 --> 00:28:53,430 with the car body it will eventually be installed in. 369 00:28:55,835 --> 00:29:00,270 This is a high-risk process, the ultimate just-in-time delivery. 370 00:29:01,507 --> 00:29:03,340 Christopher: There's no room for error. 371 00:29:03,442 --> 00:29:08,078 Every car has its own unique powertrain and it has to meet the line at exactly 372 00:29:08,180 --> 00:29:10,681 the right point for the assembly process. 373 00:29:12,752 --> 00:29:14,485 Narrator: To make it even more of a challenge, 374 00:29:14,587 --> 00:29:18,188 the body and the powertrain are made on different floors. 375 00:29:21,761 --> 00:29:24,528 Torsten: So the powertrain is made right below. 376 00:29:24,630 --> 00:29:28,599 Right below this level there's another level of the production where the engine, 377 00:29:28,701 --> 00:29:31,835 the gearbox, the exhaust, the axles, brake lines, 378 00:29:31,937 --> 00:29:35,072 where everything is put together to one unit. 379 00:29:36,776 --> 00:29:38,809 Narrator: Timing is everything. 380 00:29:38,911 --> 00:29:42,179 Each of these skilled technicians has to know exactly how long they can 381 00:29:42,281 --> 00:29:45,115 spend on each task. 382 00:29:45,551 --> 00:29:47,584 Andrew: Before the chassis and the powertrain come together, 383 00:29:47,686 --> 00:29:51,054 the chassis is basically just a rather elaborate lump of metal. 384 00:29:51,557 --> 00:29:55,025 When those two things do finally join, it's known as the wedding. 385 00:29:57,196 --> 00:30:01,231 Narrator: At the exact prescribed time, robotic arms lift the powertrain 386 00:30:01,333 --> 00:30:03,901 through a hole in the floor. 387 00:30:04,003 --> 00:30:08,038 Torsten: And this powertrain unit is then arriving here just in sequence. 388 00:30:08,374 --> 00:30:13,410 That means at the moment the body shell which is supposed to get that powertrain arrives 389 00:30:13,512 --> 00:30:18,315 and then the powertrain is lifted up by an elevator from the ground floor to be fitted 390 00:30:18,417 --> 00:30:21,251 perfectly into the body shell. 391 00:30:21,787 --> 00:30:23,687 Andrew: The wedding sounds incredibly romantic and 392 00:30:23,789 --> 00:30:26,523 it's the first time that this thing becomes a car. 393 00:30:31,797 --> 00:30:33,931 Torsten: The powertrain is like the groom and 394 00:30:34,033 --> 00:30:38,235 in this case just happened to be a white bride. 395 00:30:49,248 --> 00:30:53,183 Narrator: Achieving a successful wedding would alone be a marvel of engineering and 396 00:30:53,285 --> 00:30:57,621 logistics if wolfsburg only made one model of car. 397 00:30:58,524 --> 00:31:00,757 But they don't. 398 00:31:02,561 --> 00:31:06,296 Helge: The consumer wants to not have the same car as the neighbor, for instance, 399 00:31:06,398 --> 00:31:09,333 but they want to drive a very individualized car. 400 00:31:09,435 --> 00:31:14,471 So they cannot just produce one car model across the entire line but there has to 401 00:31:14,573 --> 00:31:17,441 be a certain variability. 402 00:31:18,944 --> 00:31:22,412 Andrew: This factory is making so many different models and specifications of car that 403 00:31:22,514 --> 00:31:25,515 it's incredibly difficult to make sure that the right chassis 404 00:31:25,618 --> 00:31:28,118 and the right powertrain always meet. 405 00:31:47,706 --> 00:31:51,174 Narrator: One of the reasons for this factory's exceptionally high output is 406 00:31:51,277 --> 00:31:55,712 that different models of car can be built on the same assembly line. 407 00:31:57,216 --> 00:31:59,483 But how do the robots know which powertrain, 408 00:31:59,585 --> 00:32:03,153 for instance, to install onto which body shell? 409 00:32:04,089 --> 00:32:06,356 Christopher: The robots on the line are actually capable of making 410 00:32:06,458 --> 00:32:09,026 multiple different types of cars and in wolfsburg, 411 00:32:09,128 --> 00:32:11,995 we see six, seven different models and 412 00:32:12,097 --> 00:32:15,599 several of those models come down the exact same assembly line. 413 00:32:16,135 --> 00:32:19,369 And the way these robots are so adaptable and can be programmed in so many 414 00:32:19,471 --> 00:32:22,005 different functions is really quite amazing. 415 00:32:23,609 --> 00:32:28,578 Narrator: Every chassis might look similar but as each one enters the assembly line, 416 00:32:28,681 --> 00:32:32,549 a scanner reads a tiny tag attached to its rear, 417 00:32:32,952 --> 00:32:37,220 called a radio frequency identification tag or rfid. 418 00:32:42,594 --> 00:32:44,528 This is the secret. 419 00:32:44,630 --> 00:32:47,998 The tag holds all the information needed to build the car. 420 00:32:48,867 --> 00:32:50,167 The model. 421 00:32:50,269 --> 00:32:51,969 The specific set of components. 422 00:32:52,071 --> 00:32:54,204 Even the color. 423 00:32:54,673 --> 00:32:57,074 Helge: They are very similar in a way to the bar codes 424 00:32:57,176 --> 00:32:59,876 that everyone knows from the supermarket. 425 00:33:00,045 --> 00:33:02,512 However, these chips are more intelligent. 426 00:33:05,317 --> 00:33:10,220 Stefan: So the body tracking system, our rfid system, is telling each and every station 427 00:33:10,322 --> 00:33:13,123 what model, what car, what style. 428 00:33:14,360 --> 00:33:17,961 As you can imagine a sunroof is different than a full roof, 429 00:33:18,063 --> 00:33:21,331 a right steering wheel car is different than a left steering wheel car. 430 00:33:22,001 --> 00:33:26,737 Narrator: The data the rfid stores enables the robots to be programmed 431 00:33:26,839 --> 00:33:30,307 to make quite different models right next to each other. 432 00:33:31,877 --> 00:33:36,246 Torsten: So in total there are four production lines in wolfsburg. 433 00:33:36,815 --> 00:33:41,218 We are assembling not just the volkswagen tiguan and the volkswagen touran, 434 00:33:41,320 --> 00:33:46,189 we are assembling here also a car which is not labelled on a vw sign, 435 00:33:46,291 --> 00:33:48,458 the seat tarraco. 436 00:33:49,361 --> 00:33:53,230 Narrator: There are so many variations that the probability of two identical 437 00:33:53,332 --> 00:33:57,067 cars being made next to each other is minute. 438 00:33:57,703 --> 00:34:01,471 Torsten: Theoretically it happens once a year, 439 00:34:01,974 --> 00:34:05,675 that two twin cars are leaving the 440 00:34:05,778 --> 00:34:08,278 production of this facility. 441 00:34:10,582 --> 00:34:15,252 Narrator: Crucially, this adaptability future-proofs the plant because it means that as 442 00:34:15,354 --> 00:34:19,756 soon as a new model is approved, it can go straight into production. 443 00:34:20,526 --> 00:34:22,726 Torsten: We're not just building cars at this facility, 444 00:34:22,828 --> 00:34:24,294 we have to keep ahead of the game. 445 00:34:24,396 --> 00:34:27,831 That means we always have to design and create new cars for our customers. 446 00:34:36,809 --> 00:34:39,876 Narrator: Every year this mega car plant produces enough cars 447 00:34:39,978 --> 00:34:43,780 to create a traffic jam from new york to los angeles. 448 00:34:47,553 --> 00:34:51,888 One of the biggest challenges for mass producing cars is maintaining demand. 449 00:34:53,425 --> 00:34:55,525 Andrew: The car market is incredibly competitive and 450 00:34:55,627 --> 00:34:58,095 things are changing all the time. 451 00:34:58,330 --> 00:35:02,265 Torsten: And to design new cars and the best cars we need to have the best facilities. 452 00:35:02,367 --> 00:35:04,901 We also do research and development processes here 453 00:35:05,003 --> 00:35:08,038 in the headquarters of volkswagen. 454 00:35:08,240 --> 00:35:10,674 Narrator: They have a state of the art research and development center 455 00:35:10,776 --> 00:35:13,810 right here at the wolfsburg plant. 456 00:35:14,546 --> 00:35:17,314 Andrew: When you're designing a car there are lots of different constraints. 457 00:35:17,416 --> 00:35:20,684 Some of them are just the laws of physics but others are making sure that whatever it 458 00:35:20,786 --> 00:35:23,854 is you've designed is actually able to be manufactured. 459 00:35:24,089 --> 00:35:26,756 And that's why it's really important that the guys in r&d are talking with the people 460 00:35:26,859 --> 00:35:29,326 who are actually gonna have to build the thing. 461 00:35:29,595 --> 00:35:32,362 Narrator: Having the designers and engineers in close proximity makes the 462 00:35:32,464 --> 00:35:37,100 evolution from concept car to mass production much faster. 463 00:35:39,004 --> 00:35:43,240 Christopher: Before a car goes into mass production, design does have to meet engineering 464 00:35:43,342 --> 00:35:46,743 and at that point, the engineers get involved and will say, 465 00:35:46,845 --> 00:35:49,446 "right, actually for this design to become a reality 466 00:35:49,548 --> 00:35:52,516 we're going to need to do a, b, c." 467 00:35:54,520 --> 00:35:58,555 there is a massive importance given to testing of prototypes. 468 00:35:58,991 --> 00:36:00,957 Precision down to every detail really matters. 469 00:36:01,126 --> 00:36:05,529 Having no gaps in the door and no sounds or no sound flushes at any point. 470 00:36:06,598 --> 00:36:08,265 Opening and closing doors. 471 00:36:08,367 --> 00:36:11,701 Testing the suspension up and down in an actual environment. 472 00:36:12,204 --> 00:36:15,205 And that is really critical in today's environment. 473 00:36:15,474 --> 00:36:20,076 Narrator: Inside one of the most recent buildings at the plant is a $110 million 474 00:36:20,179 --> 00:36:26,316 test center that can analyze new designs five times faster than its predecessor. 475 00:36:28,787 --> 00:36:32,589 With high volumes of new models being made, any improvement can be 476 00:36:32,691 --> 00:36:36,893 very valuable and any mistake can be disastrous. 477 00:36:37,829 --> 00:36:39,563 Andrew: Computer simulations are one thing, 478 00:36:39,665 --> 00:36:42,599 but the acid test is to put it in a wind tunnel. 479 00:36:47,539 --> 00:36:51,908 Alexander: In our original tunnel we needed up to 30 minutes to load a car. 480 00:36:52,010 --> 00:36:55,345 And now we can manage it in under five minutes. 481 00:36:58,850 --> 00:37:01,251 Woman: It's directly in the middle. 482 00:37:01,753 --> 00:37:04,821 Andrew: The wind tunnel at wolfsburg is an absolute feat of engineering. 483 00:37:04,923 --> 00:37:06,957 It looks like something out of the future. 484 00:37:09,194 --> 00:37:11,027 Alexander: This tunnel is very fast. 485 00:37:11,129 --> 00:37:15,265 We can simulate driving at 155 miles per hour. 486 00:37:17,336 --> 00:37:19,269 Narrator: Generating this kind of wind speed requires 487 00:37:19,371 --> 00:37:23,173 a colossal state of the art 3,000 kilowatt fan. 488 00:37:24,509 --> 00:37:28,211 Anselm: This is our fan, with a diameter of 26 feet. 489 00:37:28,747 --> 00:37:31,581 This is the heart of our testing track. 490 00:37:32,584 --> 00:37:34,517 Narrator: The pressure to maximize performance 491 00:37:34,620 --> 00:37:38,521 is so high that the company broke the rules. 492 00:37:39,358 --> 00:37:44,828 Volkswagen's reputation was seriously damaged in 2015 after the company admitted 493 00:37:44,930 --> 00:37:49,499 installing software in millions of their cars to cheat emissions tests. 494 00:37:51,270 --> 00:37:55,472 Loretta: Volkswagen knew of these problems and when regulators expressed concern, 495 00:37:55,574 --> 00:38:00,076 volkswagen obfuscated, they denied and they ultimately lied. 496 00:38:01,513 --> 00:38:04,180 Narrator: The scandal put top executives in jail and 497 00:38:04,283 --> 00:38:08,918 vw had to pay more than $30 million in compensation. 498 00:38:11,089 --> 00:38:14,658 Despite this, in 2016 vw became the world's 499 00:38:14,760 --> 00:38:18,361 most successful car manufacturer by sales. 500 00:38:20,999 --> 00:38:25,535 But building huge numbers of cars creates yet another problem. 501 00:38:26,338 --> 00:38:28,271 Christopher: It's really critical to remember that 502 00:38:28,373 --> 00:38:30,940 the work does not end at the end of the line. 503 00:38:31,043 --> 00:38:33,843 We don't build cars just in case we sell them. 504 00:38:33,945 --> 00:38:35,845 You'd overrun the factory. 505 00:38:35,947 --> 00:38:39,082 There's only so much space available and how much of that space do you really wanna give 506 00:38:39,184 --> 00:38:41,751 to turn into a parking lot. 507 00:38:41,953 --> 00:38:46,256 You need a really efficient distribution system to move the car from the factory to 508 00:38:46,358 --> 00:38:49,225 the customer around the world. 509 00:38:50,562 --> 00:38:53,229 Narrator: A car can roll off the assembly line and be delivered to somewhere 510 00:38:53,332 --> 00:38:57,000 as far away as shanghai at a phenomenal speed. 511 00:39:13,652 --> 00:39:16,586 Narrator: Wolfsburg builds so many cars that simply shifting 512 00:39:16,688 --> 00:39:20,523 them off the site is an industry in itself. 513 00:39:21,660 --> 00:39:24,361 Christopher: The solution is pretty neat if not challenging. 514 00:39:24,429 --> 00:39:29,132 The same network that brings in the raw materials brings the finished vehicles out 515 00:39:29,468 --> 00:39:31,534 and that's principally the trains. 516 00:39:37,976 --> 00:39:42,045 Oliver: Every working day about 1,800 cars leave the factory by freight train. 517 00:39:48,019 --> 00:39:51,721 Narrator: The challenge is to keep each train's waiting time to the minimum. 518 00:39:56,027 --> 00:39:58,828 Andrew: Conventionally you'd use a process known as shunting, 519 00:39:58,930 --> 00:40:01,564 which is where you bring in an individual train carriage, 520 00:40:01,666 --> 00:40:03,633 load it up with cars, then drag it out again 521 00:40:03,735 --> 00:40:07,337 and couple it on to the rest of the train and you can't do more than one of these 522 00:40:07,439 --> 00:40:11,574 carriages at a time, so it's incredibly long winded and inefficient. 523 00:40:13,445 --> 00:40:17,113 Narrator: Instead, the wolfsburg factory has a specially designed 524 00:40:17,215 --> 00:40:20,150 multiple loading bay. 525 00:40:20,752 --> 00:40:23,987 Oliver: We have a big advantage here, working with a sliding stage. 526 00:40:24,623 --> 00:40:27,891 It means that we can do three work processes at once. 527 00:40:29,428 --> 00:40:32,929 Narrator: First, cars are driven onto an empty carriage. 528 00:40:34,633 --> 00:40:37,967 Then the giant sliding stage moves the full carriage 529 00:40:38,069 --> 00:40:41,471 directly to the track where the engine is waiting. 530 00:40:43,675 --> 00:40:47,677 At the same time, cars are driven onto the next empty carriage. 531 00:40:48,213 --> 00:40:51,047 Andrew: The upshot of this basically is that they can load multiple carriages in 532 00:40:51,149 --> 00:40:54,017 much quicker succession. 533 00:41:01,226 --> 00:41:04,327 Narrator: It enables super long trains to be assembled much faster 534 00:41:04,429 --> 00:41:07,430 than with traditional shunting. 535 00:41:08,333 --> 00:41:12,469 Every day around 180 loaded carriages leave the factory. 536 00:41:16,241 --> 00:41:19,809 But not all customers want their cars delivered. 537 00:41:25,717 --> 00:41:30,553 Georg: Volkswagen decided, "okay, let's invite the people to come here." 538 00:41:31,957 --> 00:41:36,659 and they opened the site for the customers and for the visitors. 539 00:41:38,463 --> 00:41:40,096 Narrator: Some can even collect their new car 540 00:41:40,198 --> 00:41:43,099 as soon as it comes off the assembly line. 541 00:41:44,135 --> 00:41:46,636 Andrew: The customer can be the very first person to sit behind the wheel 542 00:41:46,738 --> 00:41:50,039 and drive the car which for some people is a real thrill. 543 00:41:51,176 --> 00:41:54,777 Narrator: A few cars travel along a tunnel without their odometers clocking up a single 544 00:41:54,880 --> 00:41:58,982 mile to one of the world's most high tech car showrooms. 545 00:42:00,252 --> 00:42:03,520 Andrew: The advantage of these towers is that you can store loads of cars but with a very 546 00:42:03,622 --> 00:42:06,489 small footprint on the ground. 547 00:42:06,892 --> 00:42:10,994 Narrator: But there's no drive ramp, so how do the cars get to their parking spaces? 548 00:42:16,368 --> 00:42:20,203 Inside each tower is an automated elevator. 549 00:42:22,774 --> 00:42:27,510 Powered by a pivoting 120 kilowatt motor with a 7.2 ton counterbalance, 550 00:42:28,046 --> 00:42:32,582 the mobile platform can lift cars and park them anywhere in the tower. 551 00:42:37,722 --> 00:42:41,991 It's the fastest automated high-rise parking system in the world. 552 00:42:43,295 --> 00:42:45,962 Georg: The vertical system, it works very fast. 553 00:42:46,064 --> 00:42:52,101 It needs about 40 seconds, I think, to bring a car up or bring a car down 554 00:42:52,203 --> 00:42:54,837 and over hand it to the customer. 555 00:42:56,942 --> 00:42:58,441 Narrator: In manufacturing, 556 00:42:58,543 --> 00:43:01,210 no company can sit on its achievements. 557 00:43:02,013 --> 00:43:04,948 Volkswagen recently announced that it intends to invest 558 00:43:05,050 --> 00:43:08,484 $50 billion on new factory technology, 559 00:43:08,587 --> 00:43:11,988 with a significant amount going to wolfsburg. 560 00:43:13,458 --> 00:43:16,359 As well as electric cars and new materials, 561 00:43:16,461 --> 00:43:19,862 they're also developing fully autonomous warehouse trucks. 562 00:43:21,032 --> 00:43:23,866 Christopher: They are able to make decisions effectively for themselves 563 00:43:23,969 --> 00:43:27,637 and they'll pick up material where it's required, 564 00:43:27,739 --> 00:43:30,273 they'll go to different stations as required. 565 00:43:30,375 --> 00:43:34,410 These are smarter more efficient robots than we've seen before. 566 00:43:36,514 --> 00:43:38,214 Narrator: Whether this superstructure will go on 567 00:43:38,316 --> 00:43:42,318 to produce 1 million cars per year, only time will tell. 568 00:43:43,254 --> 00:43:46,489 Christopher: The agenda for wolfsburg was to really build a car for everybody 569 00:43:46,591 --> 00:43:48,925 as cheaply as possible. 570 00:43:49,027 --> 00:43:52,996 So you could say that it began life wanting to make cars for the people 571 00:43:53,098 --> 00:43:56,265 and now it wants to make cars for the world. 572 00:44:01,439 --> 00:44:04,741 Narrator: The plant may have had a dark history, 573 00:44:04,843 --> 00:44:07,710 and more recently been embroiled in scandal 574 00:44:07,812 --> 00:44:11,047 but with its commitment to smart technology, 575 00:44:11,149 --> 00:44:14,317 it's still as ambitious as ever. 576 00:44:22,494 --> 00:44:23,760 Captioned by cotter captioning 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