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Narrator: Beneath these
roofs there are more square
feet of car production,
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than at any other
factory on earth.
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Karl: Making a car it's
the great master arts
of the 20th century.
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Narrator: The wolfsburg plant
in germany has over 12 miles
of automated assembly lines
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manned by around 6000
high tech robots.
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Torsten: It takes really
ingenious engineering to make
everything happen smoothly.
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Every 16 seconds a
finished car leaves
the production line.
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Narrator: Even
that is not enough.
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The plant now aims to build
a million cars per year.
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From the outside, it's
impossible to tell what
engineering innovations
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could make this incredible
target a reality.
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For decades, the red brick
production halls of germany's
wolfsburg car plant have
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set a benchmark
for factory design.
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Christopher: The sheer size
of this factory is astounding.
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The area is nearly three
times the size of monaco.
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Torsten: These are more than
100 workshops on this site.
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It is like a
self-contained town.
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Narrator: Inside this factory,
there is everything needed
to turn raw materials into
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finished cars at
extraordinary speed.
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Christopher: It would
not be possible without
highly efficient,
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highly state of the
art machinery.
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This is the result of 80 years
of relentless development
and advancement in technology.
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Narrator: The plant's current
success negates a dark past.
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It was founded just before
the second world war,
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specifically to make the
cheapest cars possible.
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Torsten: Right behind
me, this is the original
part of the factory,
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as it all began in 1938.
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Narrator: The nazi party
had swept into power.
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One of adolf hitler's
ambitions is to give his
followers mobility by
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creating a people's
car, or volkswagen.
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So he enlists car
designer, and future
nazi, ferdinand porsche.
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Karl: Ferdinand porsche
worked very closely
with adolf hitler,
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in the creation of the
original volkswagen.
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Hitler set for porsche
very serious demands, and
most challenging of all
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was his requirement of a selling
price of only 1,000 marks.
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Now 1,000 marks in those
days might have bought
you a used motorbike.
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Narrator: At the time,
german factories like
opel's rüsselsheim plant
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couldn't build cars
cheaply enough.
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There was only one solution,
a brand new plant,
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built for a revolutionary
type of manufacturing.
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Andrew: If you want to
make a large number of
cars quickly and cheaply,
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then mass production is
really the only game in town.
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Karl: Real mass production
was not known in germany.
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Porsche realized that if he
were going to meet these goals,
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he would need to know
more about how american
cars were manufactured.
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Narrator: Porsche heads to
america to meet henry ford,
the mass production expert.
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His rouge river
plant is legendary for
speed and efficiency,
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and crucially, it has
its own rail network.
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Karl: Porsche took
away from america
the most advanced
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production facilities
and concepts that
existed at the time
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and they incorporated them in
the design of the new factory.
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Narrator: But the
nazis had a problem.
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Where to build
their new factory?
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It had to be centrally located
and have good transport links.
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They settle on lower saxony,
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an area well served
by railways, and
close to an iron mine.
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Torsten: Well, the site was
situated here because it was
in the middle of germany in
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1938 and everything that was
needed to manufacture cars
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was available out of
a surrounding distance
of around 30 miles.
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Narrator: Construction begins
on one of the third reich's
most ambitious projects.
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Taking their cue
from ford's factories,
they build an imposing
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function-driven complex
with regular bastion-like
external stairwells,
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skylights throughout and even
a dedicated power station.
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Karl: The production volumes
that they aimed to reach,
up to 800,000 cars a year.
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Were far in excess of anything
in europe and in fact exceeded
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most of the car production
by companies in america.
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Narrator: The nazis pour
over half a billion dollars,
in today's money, into the
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factory and start building
an entirely planned new town
for thousands of workers.
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In just over a year the first
four halls are ready to start
making hitler's volkswagen,
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the car that would go on to
become known as the beetle.
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Karl: They invested in the
very, very best equipment.
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They had an extremely
advanced press shop.
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They had one big press
that could stamp out the
whole roof of the beetle.
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Narrator: But hitler then
starts the second world war
and the wolfsburg factory is
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re-purposed to make military
vehicles and munitions.
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The nazis staff it
with forced workers.
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Many come from
concentration camps
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and they are brutally treated
by the factory's ss guards.
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In 1944 the factory
is almost destroyed.
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Karl: During the war, the
factory was bombed and a fully
loaded lancaster bomber had
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piled into the biggest hall
and gone through the roof
and caused tremendous damage.
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Narrator: Instead of that
being the end of the factory,
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it's rescued after the
war by the british.
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In 1945, major ivan hirst
oversees repairs,
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and arranges the order of
20,000 of the strange cars
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the plant had been
designed to make.
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The beetle press equipment
had been spared so the factory
quickly starts production.
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Carl: It hadn't four doors.
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It had the engine
in the wrong place.
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It had not enough trunk space.
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It had not enough heating.
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But fortunately, the
customers from all over the
world decided differently.
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We started producing
first in December 1945,
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and 10 years later we produced
the first millionth beetle,
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which was an unheard
number in europe.
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Narrator: Despite its
failings and its association
with a nazi dictator,
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the beetle becomes a
worldwide sensation.
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By 1972 it is the biggest
selling car of all time,
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and as its popularity grew,
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so too did the
wolfsburg factory.
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Today, it has more
than tripled in size.
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It spreads across 70 million
square feet, the largest area
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of any single car
plant in the world.
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The brick production halls still
form the heart of the operation,
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but the beetle presses
have been replaced with
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four gigantic press shops,
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making almost half a
million body parts per day.
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And the assembly lines
are now staffed by about
6,000 high tech robots.
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Every day they're capable of
assembling up to 3,500 cars.
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The original power plant
has been expanded and
linking this vast site
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together is an extensive
private rail network.
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Torsten: This is europe's
largest private train station.
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And there is more than
40 miles of rail tracks
on the factory premises.
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Narrator: Every day more
than 1,600 tons of steel
is brought into the plant.
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Christoph: Altogether
we have 11 wagons per day
coming in with raw material.
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Torsten: It is an incredibly
challenging task to deliver
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all the freight
into this factory.
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Narrator: Directing each train
to the right part of the plant
would be impossible without a
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sophisticated control system,
managed from this tower.
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Train operator: We have
three colors of lines.
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On the yellow line we have
free tracks, on the red lines
we already have some rail
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wagons standing and on the
blue lines, like here, are
actually trains driving.
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Narrator: The operator
has control of 150 shunting
switches which allow trains to
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change lines and head
directly for their allotted
destination building.
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Torsten: For efficiency the
trains are transporting the
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materials right
inside the workshops.
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Narrator: This train
is delivering 24 ton
rolls of raw steel.
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Once inside the depot,
specially made cranes unload
the rolls directly from the
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train carriage and place
them on giant cutters.
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00:10:19,152 --> 00:10:23,288
Christopher: The first step in
manufacturing is turning that
raw material into components.
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We take the uncut steel and
form the shapes of the door,
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of the hood, of the
trunk, the wing.
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So the first challenge
is to keep up with the pace
of production and assembly.
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You need machines
that are fast enough.
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The equipment used to
build the original beetle
could never cut it.
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Narrator: The original beetle
presses were enormous machines
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that stamped the
body panels into shape.
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Karl: It used to be pretty
exciting to see operators
putting sheets into these
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presses and then
standing there as this
immense press comes down.
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Narrator: But these presses
had a major drawback.
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They had to be loaded by hand.
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Andrew: We're just losing
time at every step while
those human operators try
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to meticulously line up
that steel to make the
perfect final component.
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Narrator: Today the factory
must produce ten times the
number of cars it used to
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when it was making the beetle.
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Christopher: Manual feeding
could not be plausible
today in a press shop.
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Narrator: There's no way
that hand fed presses can
make parts fast enough.
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Narrator: Germany's
wolfsburg car plant is more
than 16 million square feet
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larger than its nearest
rival, south korea's
ulsan auto factory.
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And demand for body
parts is relentless.
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Housed in the rear hall of the
original wolfsburg factory,
enormous pressing machines
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need to spit out more than
five body panels per second.
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Torsten: The press shop of
the factory is serving,
not just this factory,
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but the group across the world.
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Almost half
a million body parts get
manufactured there a day.
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Narrator: This phenomenal
output is thanks to a
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revolutionary panel
pressing system.
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Six of the heavyweight
industrial beasts
are linked together.
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Mechanical arms with
suckers maneuver the
steel from press to press
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with more precision and speed
than people ever could.
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Christopher: They are linked
together almost as in one
machine and then the steel
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can move through each press
automatically to form the
correct shape and part.
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00:13:08,288 --> 00:13:11,956
Andrew: These presses are
enormous and in order to exert
enough pressure to bend the
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steel, they need to
press down with a force
of about 8,000 tons.
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The only way to generate
a force that big is to use
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hydraulic pistons to squeeze
those presses together.
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Narrator: Each press slams
the steel plate further into
shape and the line delivers
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a constant flow of
identical panels.
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But unfortunately,
linking the presses
only solves one problem.
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Andrew: Obviously the
factory needs to make all
the different components
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for a car, from the bonnet,
to the doors, to the roof.
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And you can't have a
separate press street for
every single component,
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it's just not feasible.
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Narrator: Each press shop
must be versatile enough to
make different components.
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00:13:56,803 --> 00:13:59,938
Christopher: Inside
each press is a die.
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They're actually what
forms the shape, the cookie
cutter of the component.
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Narrator: To make different
parts, new dies must be
swapped into the presses
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00:14:07,981 --> 00:14:11,216
but it's a massive operation.
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00:14:11,751 --> 00:14:16,221
Karl: Traditionally in
the industry, it took about
two to three hours to change
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the dies because it's
quite a difficult job.
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The machine is sitting idle
during that whole period.
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It's not doing
productive work.
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00:14:27,934 --> 00:14:31,202
Narrator: Leaving
presses inactive for long
would slash production.
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00:14:32,005 --> 00:14:35,139
Engineers had to come
up with a solution.
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00:14:36,142 --> 00:14:39,177
Christopher: New processes
have been developed to
reduce this changing period
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from a matter of hours to
a matter of minutes.
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There are doors on either
side of the press street
and the replacement die
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is craned in onto rails.
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The door opens, and
the old die goes out
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00:14:50,557 --> 00:14:53,157
and the replacement
die simply rolls in.
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It is no longer something
that stops or slows
the production process.
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Narrator: The presses
can now run almost 24/7,
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00:15:04,170 --> 00:15:07,605
but this puts tremendous
strain on the machines.
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00:15:08,575 --> 00:15:12,477
Christopher: The dies are
not necessarily delicate,
however it is machinery,
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00:15:12,579 --> 00:15:15,546
moving and grinding
almost non-stop,
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00:15:15,649 --> 00:15:18,950
so equipment can wear,
problems can arise.
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00:15:19,319 --> 00:15:22,954
Narrator: A single
press malfunctioning
could be catastrophic.
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00:15:23,290 --> 00:15:26,224
Torsten: If the presses would
break down we wouldn't have
the body parts to make the
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00:15:26,326 --> 00:15:29,227
body shell and
everything would stop.
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00:15:29,562 --> 00:15:32,664
Narrator: But maintaining
them is easier said than done.
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Andrew: These panel pressing
lines are enormous fast moving
heavy noisy machines and that
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00:15:39,039 --> 00:15:42,807
means it's incredibly
difficult to find faults
before they arise.
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00:15:43,209 --> 00:15:46,711
They don't want to stop the
machine and go in and check
it, so there needs to be a way
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00:15:46,813 --> 00:15:49,280
to identify those faults
before they become serious
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00:15:49,382 --> 00:15:52,150
in this incredibly
challenging environment.
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00:15:53,687 --> 00:15:56,621
Narrator: One innovative way
that faults can be identified
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00:15:56,723 --> 00:15:59,757
is by listening to the machines.
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Ulrich: Yeah, perfect.
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This is the acoustic camera
from the press shop wolfsburg.
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00:16:09,803 --> 00:16:13,037
We have one camera
and 48 microphones.
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00:16:13,840 --> 00:16:16,741
Narrator: The acoustic
camera is pointed at one
of the press shops where
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00:16:16,843 --> 00:16:19,811
it can listen to a
machine as it runs.
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00:16:21,181 --> 00:16:25,350
Andrew: What just sounds like
a huge machine clanking to you
and me actually has a unique
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00:16:25,452 --> 00:16:29,654
and precise acoustic
fingerprint which this
camera can listen out for.
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00:16:31,558 --> 00:16:35,994
Ulrich: It's like
the doctor who checks the
heartbeat from the patients.
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Narrator: The camera
produces a wave form,
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a visual representation of the
sound the machine is making.
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Andrew: Any deviation from
that acoustic fingerprint
recorded while the machine
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was working normally, allows
them to narrow down exactly
what might be going wrong
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and diagnose problems
before they become serious.
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Narrator: Today the
wave forms match.
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There are no faults.
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The factory's next
challenge is to put all
the components together
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to make cars as
fast as possible.
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Body panels and other parts
travel about 3,000 feet to the
halls near the power station,
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where a daily engineering
ballet takes place
on the assembly lines.
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Christopher: So wolfsburg's
goal is to increase production
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to nearly a million cars a year.
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So to get anywhere near
that number it means employing
robots and in their thousands.
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Narrator: Each car comprises
around 10,000 components,
so putting them together
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is a herculean task, even for
a forest of high tech robots.
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Christopher: This can be like
watching a great performance.
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The sounds, moving in sync,
in harmony, and the dancing
across, the rhythms.
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It's almost like a hypnotic
state, although it's super
highly programmed and
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planned right down
to the last detail.
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Narrator: Each individual
part must be fixed, not
just in the right place,
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but also in the right order,
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and this largely
automated assembly line is
one of the fastest there is,
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the result of an
extraordinary evolution.
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Andrew: Assembly lines are
absolutely central to the
concept of mass production.
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They allow creating a product
to be split up into a series
of discrete steps and then
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they can work one after
the other continuously
assembling products as
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rapidly, efficiently and
cheaply as possible.
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Narrator: The first assembly
lines revolutionized car
production with a simple idea.
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Instead of making workers
move from one stationary
car to another,
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the car moves on a conveyor to
stationary groups of workers.
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Christopher: This did create a
big increase in efficiency but
really it was nothing compared
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to what we would later
see with the introduction
of robots and automation.
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Narrator: But
programming robots to
be faster than people
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is a difficult highly
complex task.
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Helge: So the human has
hundreds of thousands of
years of trained experiences,
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visually, sensory
and motor skills,
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and to put this into a
robot is very challenging.
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Narrator: Germany's
gigantic wolfsburg
car factory relies on
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00:20:00,800 --> 00:20:04,168
assembly lines staffed
by around 6,000 robots.
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00:20:07,340 --> 00:20:10,474
The first was
introduced here in 1973.
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It could only
perform simple welds.
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Just a few years later,
robots are omnipresent
on assembly lines.
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But the brute force
some are capable of
is a serious hazard.
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Helge: They are potentially
dangerous and can cause
injuries to humans
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00:20:29,996 --> 00:20:32,463
that are moving in
the same workspace.
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You can see that 200 to
400 pounds of pay load
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can actually harm
seriously the human.
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Narrator: There have
been fatalities.
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On January 25th 1979, robert
williams, an engineer at
ford's plant in flat rock
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was struck on the head and
became the first person in the
world to killed be by a robot.
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Christopher: So the robot
that would have killed robert
williams, at the ford factory,
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back in the '70s, would
have been a pretty simple
robot by today's standards.
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So one of the things
that really changed the
intelligence of the robot
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itself is the microchip.
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Narrator: At a cost of
at least $100,000 each,
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these super smart robots are
some of the most dexterous.
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Inside each of their
joints is a step motor.
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00:21:27,420 --> 00:21:30,921
This rotates in small
increments and the arm
can hold its position
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without the need for
brakes or a clutch.
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00:21:37,030 --> 00:21:39,897
The software that runs the
robots' on-board computers
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00:21:39,999 --> 00:21:41,899
took more than a
year to write,
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00:21:42,001 --> 00:21:45,403
but it enables them
to move in six axes,
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only one less than a human arm.
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00:21:49,909 --> 00:21:54,145
They can spot weld,
clip or apply glue with
exceptional accuracy.
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Andrew: They're very
good at repetitive tasks.
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They don't get tired or
bored like humans would.
283
00:22:03,189 --> 00:22:08,626
Helge: Robots execute these
tasks 24/7, over an entire
week as often as needed,
284
00:22:09,529 --> 00:22:13,297
at a very high quality,
at a very high accuracy.
285
00:22:15,168 --> 00:22:18,669
Christopher: These are in
many cases very large pieces
of machinery and there
286
00:22:18,771 --> 00:22:23,174
have been some examples
unfortunately of tragedies,
even in recent years.
287
00:22:23,676 --> 00:22:27,345
In 2015, in kassel, in
a factory in baunatal,
288
00:22:27,447 --> 00:22:30,881
there was a worker
who was crushed under a
metal plate, for example.
289
00:22:31,617 --> 00:22:33,284
These accidents,
they are accidents.
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They still happen.
291
00:22:34,854 --> 00:22:37,488
And robots need to be
treated with respect.
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Narrator: Around 65% of
wolfsburg's vast floor
space is dedicated to
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00:22:44,464 --> 00:22:50,034
these assembly lines where
the aim is always to get
the robots to work faster.
294
00:22:57,777 --> 00:23:02,079
But the relentless
high output can become the
victim of its own success.
295
00:23:03,049 --> 00:23:05,116
It creates a
fundamental dilemma,
296
00:23:05,218 --> 00:23:08,519
how to keep the robots
supplied with components.
297
00:23:10,490 --> 00:23:13,491
Torsten: It's an enormous
challenge to coordinate
that all components and
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00:23:13,593 --> 00:23:17,661
all parts are just in time
at the right place of work
at each assembly line.
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00:23:19,232 --> 00:23:22,500
Narrator: Traditionally
parts were stored next
to the assembly line.
300
00:23:22,802 --> 00:23:27,605
Karl: If you do that, what
you end up with is a warehouse
full of parts waiting to be
301
00:23:27,707 --> 00:23:33,411
put into cars and
that's what the japanese
call the muda or waste.
302
00:23:34,080 --> 00:23:39,083
The first time the japanese
went to porsche to look at
their operations,
303
00:23:39,452 --> 00:23:41,385
they looked around
and they said,
304
00:23:41,487 --> 00:23:43,587
"where is the factory?
This is the warehouse."
305
00:23:43,689 --> 00:23:45,923
because along the assembly
line there were big boxes of
306
00:23:46,025 --> 00:23:48,626
parts waiting to
be put into cars.
307
00:23:50,763 --> 00:23:55,966
Narrator: At toyota's karamo
factory in japan, kiichiro
toyoda was the first to
308
00:23:56,068 --> 00:24:01,839
develop a radical new system
that does away with the need
to store any parts at all.
309
00:24:02,341 --> 00:24:05,476
It's known as
just-in-time delivery.
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00:24:06,312 --> 00:24:08,979
Karl: The concept today
is to make the part,
311
00:24:09,081 --> 00:24:13,751
install it and do it quickly
and not waiting around.
312
00:24:15,087 --> 00:24:17,588
Narrator: It means that
each robot receives parts
313
00:24:17,690 --> 00:24:20,991
just when it needs to
install them and not before.
314
00:24:21,828 --> 00:24:24,195
Andrew: The fact that you
don't need to store loads
and loads of components,
315
00:24:24,297 --> 00:24:28,199
just in case, means that you
can save a lot of money
and space on warehouses.
316
00:24:30,269 --> 00:24:33,804
Narrator: It's
hyper-efficient, but
it's also high risk.
317
00:24:34,273 --> 00:24:36,874
Andrew: You need to make
sure that every single
stage of the process is
318
00:24:36,976 --> 00:24:41,879
perfectly optimized, as the
name suggests, just-in-time,
because any slight delay can
319
00:24:41,981 --> 00:24:45,449
radically delay the whole
of the production line.
320
00:24:47,253 --> 00:24:51,055
Narrator: It only takes
one bolt to be delivered
late and the entire system
321
00:24:51,157 --> 00:24:54,458
will grind to an expensive halt.
322
00:24:55,795 --> 00:25:00,664
Orchestrating it is a
colossal task that takes place
at the factory's control room.
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00:25:02,768 --> 00:25:06,737
Hilmar: We're standing here
in the middle of the brain
of the wolfsburg factory.
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00:25:09,375 --> 00:25:12,343
Narrator: Computers
break the assembly line
down into distinct beats
325
00:25:12,445 --> 00:25:16,780
that are completed
at different stations,
roughly 20 feet apart.
326
00:25:18,518 --> 00:25:22,953
After the chassis is
completed, the doors, roof
and hood are attached.
327
00:25:25,491 --> 00:25:30,194
Hilmar: So the assembly
line has an average beat of
60 seconds and this means
328
00:25:30,296 --> 00:25:34,431
that in every beat,
another part is installed.
329
00:25:36,235 --> 00:25:40,371
The parts have to be in
position at exactly the
right moment to make sure
330
00:25:40,473 --> 00:25:43,374
they're installed in time.
331
00:25:43,709 --> 00:25:47,912
We achieve this by
delivering the parts
in an exact sequence.
332
00:25:49,949 --> 00:25:52,650
Narrator: The drivers
follow a strict timetable.
333
00:25:54,153 --> 00:25:58,756
But there are over 10
miles of potential delivery
points in the factory.
334
00:26:02,762 --> 00:26:06,363
Christopher: The robot
waits for no man or
machine for that matter.
335
00:26:07,233 --> 00:26:09,700
Narrator: The factory roof is
fitted with a monorail system
336
00:26:09,802 --> 00:26:12,937
capable of delivering
100 parts per hour.
337
00:26:15,374 --> 00:26:19,977
Any mistakes will cause
problems for robots further
down the line but that's
338
00:26:20,079 --> 00:26:24,582
nothing compared with
the danger inside the
sealed paint shop.
339
00:26:37,129 --> 00:26:41,599
Narrator: Inside germany's
colossal wolfsburg factory,
cars travel more than a mile
340
00:26:41,701 --> 00:26:45,536
along assembly lines before
the body shells are complete
341
00:26:45,638 --> 00:26:49,306
and they reach a stage
known as body in white.
342
00:26:50,509 --> 00:26:53,444
The cars then head north,
past the power station,
343
00:26:53,546 --> 00:26:57,047
to a hall that's
too dangerous for
workers to enter.
344
00:26:57,416 --> 00:27:01,151
Christopher: In a modern
factory like wolfsburg there
are indeed several stages of
345
00:27:01,253 --> 00:27:04,254
production in which there
are almost no people at all.
346
00:27:05,024 --> 00:27:08,792
Narrator: Painting
releases noxious fumes
but robots are immune.
347
00:27:09,595 --> 00:27:13,964
Helge: Painting the
body of a car involves
usually introducing the
348
00:27:14,066 --> 00:27:17,501
particular car
into a closed room.
349
00:27:18,404 --> 00:27:22,406
Narrator: At this paint
shop, specialized automatons
first dunk the cars
350
00:27:22,508 --> 00:27:26,010
into an electrostatically
charged undercoat bath.
351
00:27:27,413 --> 00:27:31,181
Helge: There are no health
issues because we don't have
any humans inside this work
352
00:27:31,283 --> 00:27:35,619
space so the human
is actually protected
from all these fumes.
353
00:27:37,023 --> 00:27:41,325
Narrator: Automated gas
burners then warm panels to
aid the adhesion of top coats.
354
00:27:53,706 --> 00:27:57,708
Christopher: With wolfsburg
striving to increase production
to a million cars per year,
355
00:27:57,810 --> 00:28:01,845
it does mean that
every production stage needs
to be highly optimized and
356
00:28:01,947 --> 00:28:04,915
use as much efficiency and
automation as possible.
357
00:28:05,418 --> 00:28:09,753
However that doesn't
actually mean that every
stage and process is
358
00:28:09,855 --> 00:28:13,390
currently automated nor will
it necessarily be automated.
359
00:28:14,794 --> 00:28:16,660
Narrator: In addition
to all the robotics,
360
00:28:16,762 --> 00:28:19,997
the plant has a workforce of
more than 60,000 people.
361
00:28:22,234 --> 00:28:25,302
The most complex process
is building the powertrain.
362
00:28:26,072 --> 00:28:30,607
It takes a battalion of
highly skilled workers to
turn the engine, clutch,
363
00:28:30,710 --> 00:28:33,944
gearbox and drive shaft
into a single unit.
364
00:28:35,247 --> 00:28:38,182
Andrew: The powertrain
in a modern car is incredibly
complicated because it's made
365
00:28:38,284 --> 00:28:41,418
of loads of different
components, everything
responsible for getting that
366
00:28:41,520 --> 00:28:44,922
power from your fuel and
converting it into motion.
367
00:28:46,559 --> 00:28:50,294
Narrator: It has its own
dedicated assembly line which
must be perfectly coordinated
368
00:28:50,396 --> 00:28:53,430
with the car body it will
eventually be installed in.
369
00:28:55,835 --> 00:29:00,270
This is a high-risk
process, the ultimate
just-in-time delivery.
370
00:29:01,507 --> 00:29:03,340
Christopher: There's
no room for error.
371
00:29:03,442 --> 00:29:08,078
Every car has its own unique
powertrain and it has to
meet the line at exactly
372
00:29:08,180 --> 00:29:10,681
the right point for the
assembly process.
373
00:29:12,752 --> 00:29:14,485
Narrator: To make it
even more of a challenge,
374
00:29:14,587 --> 00:29:18,188
the body and the powertrain
are made on different floors.
375
00:29:21,761 --> 00:29:24,528
Torsten: So the powertrain
is made right below.
376
00:29:24,630 --> 00:29:28,599
Right below this level
there's another level of the
production where the engine,
377
00:29:28,701 --> 00:29:31,835
the gearbox, the exhaust,
the axles, brake lines,
378
00:29:31,937 --> 00:29:35,072
where everything is put
together to one unit.
379
00:29:36,776 --> 00:29:38,809
Narrator: Timing
is everything.
380
00:29:38,911 --> 00:29:42,179
Each of these skilled
technicians has to know
exactly how long they can
381
00:29:42,281 --> 00:29:45,115
spend on each task.
382
00:29:45,551 --> 00:29:47,584
Andrew: Before the chassis and
the powertrain come together,
383
00:29:47,686 --> 00:29:51,054
the chassis is basically just a
rather elaborate lump of metal.
384
00:29:51,557 --> 00:29:55,025
When those two things
do finally join, it's
known as the wedding.
385
00:29:57,196 --> 00:30:01,231
Narrator: At the exact
prescribed time, robotic
arms lift the powertrain
386
00:30:01,333 --> 00:30:03,901
through a hole in the floor.
387
00:30:04,003 --> 00:30:08,038
Torsten: And this powertrain
unit is then arriving
here just in sequence.
388
00:30:08,374 --> 00:30:13,410
That means at the moment the
body shell which is supposed
to get that powertrain arrives
389
00:30:13,512 --> 00:30:18,315
and then the powertrain is
lifted up by an elevator from
the ground floor to be fitted
390
00:30:18,417 --> 00:30:21,251
perfectly into the body shell.
391
00:30:21,787 --> 00:30:23,687
Andrew: The wedding sounds
incredibly romantic and
392
00:30:23,789 --> 00:30:26,523
it's the first time that
this thing becomes a car.
393
00:30:31,797 --> 00:30:33,931
Torsten: The powertrain
is like the groom and
394
00:30:34,033 --> 00:30:38,235
in this case just happened
to be a white bride.
395
00:30:49,248 --> 00:30:53,183
Narrator: Achieving a
successful wedding would alone
be a marvel of engineering and
396
00:30:53,285 --> 00:30:57,621
logistics if wolfsburg
only made one model of car.
397
00:30:58,524 --> 00:31:00,757
But they don't.
398
00:31:02,561 --> 00:31:06,296
Helge: The consumer wants
to not have the same car as
the neighbor, for instance,
399
00:31:06,398 --> 00:31:09,333
but they want to drive a
very individualized car.
400
00:31:09,435 --> 00:31:14,471
So they cannot just produce
one car model across the
entire line but there has to
401
00:31:14,573 --> 00:31:17,441
be a certain variability.
402
00:31:18,944 --> 00:31:22,412
Andrew: This factory is making
so many different models
and specifications of car that
403
00:31:22,514 --> 00:31:25,515
it's incredibly
difficult to make sure
that the right chassis
404
00:31:25,618 --> 00:31:28,118
and the right powertrain
always meet.
405
00:31:47,706 --> 00:31:51,174
Narrator: One of the
reasons for this factory's
exceptionally high output is
406
00:31:51,277 --> 00:31:55,712
that different models
of car can be built on
the same assembly line.
407
00:31:57,216 --> 00:31:59,483
But how do the robots
know which powertrain,
408
00:31:59,585 --> 00:32:03,153
for instance, to install
onto which body shell?
409
00:32:04,089 --> 00:32:06,356
Christopher: The robots
on the line are actually
capable of making
410
00:32:06,458 --> 00:32:09,026
multiple different types
of cars and in wolfsburg,
411
00:32:09,128 --> 00:32:11,995
we see six, seven
different models and
412
00:32:12,097 --> 00:32:15,599
several of those models
come down the exact
same assembly line.
413
00:32:16,135 --> 00:32:19,369
And the way these robots
are so adaptable and can
be programmed in so many
414
00:32:19,471 --> 00:32:22,005
different functions is
really quite amazing.
415
00:32:23,609 --> 00:32:28,578
Narrator: Every chassis might
look similar but as each one
enters the assembly line,
416
00:32:28,681 --> 00:32:32,549
a scanner reads a tiny tag
attached to its rear,
417
00:32:32,952 --> 00:32:37,220
called a radio frequency
identification tag or rfid.
418
00:32:42,594 --> 00:32:44,528
This is the secret.
419
00:32:44,630 --> 00:32:47,998
The tag holds all the
information needed
to build the car.
420
00:32:48,867 --> 00:32:50,167
The model.
421
00:32:50,269 --> 00:32:51,969
The specific set
of components.
422
00:32:52,071 --> 00:32:54,204
Even the color.
423
00:32:54,673 --> 00:32:57,074
Helge: They are very similar
in a way to the bar codes
424
00:32:57,176 --> 00:32:59,876
that everyone knows
from the supermarket.
425
00:33:00,045 --> 00:33:02,512
However, these chips
are more intelligent.
426
00:33:05,317 --> 00:33:10,220
Stefan: So the body tracking
system, our rfid system, is
telling each and every station
427
00:33:10,322 --> 00:33:13,123
what model, what
car, what style.
428
00:33:14,360 --> 00:33:17,961
As you can imagine a sunroof
is different than a full roof,
429
00:33:18,063 --> 00:33:21,331
a right steering wheel
car is different than a
left steering wheel car.
430
00:33:22,001 --> 00:33:26,737
Narrator: The data the
rfid stores enables the
robots to be programmed
431
00:33:26,839 --> 00:33:30,307
to make quite different models
right next to each other.
432
00:33:31,877 --> 00:33:36,246
Torsten: So in total
there are four production
lines in wolfsburg.
433
00:33:36,815 --> 00:33:41,218
We are assembling not just
the volkswagen tiguan and
the volkswagen touran,
434
00:33:41,320 --> 00:33:46,189
we are assembling here
also a car which is not
labelled on a vw sign,
435
00:33:46,291 --> 00:33:48,458
the seat tarraco.
436
00:33:49,361 --> 00:33:53,230
Narrator: There are
so many variations that the
probability of two identical
437
00:33:53,332 --> 00:33:57,067
cars being made next to
each other is minute.
438
00:33:57,703 --> 00:34:01,471
Torsten: Theoretically it
happens once a year,
439
00:34:01,974 --> 00:34:05,675
that two twin cars
are leaving the
440
00:34:05,778 --> 00:34:08,278
production of this facility.
441
00:34:10,582 --> 00:34:15,252
Narrator: Crucially, this
adaptability future-proofs the
plant because it means that as
442
00:34:15,354 --> 00:34:19,756
soon as a new model
is approved, it can go
straight into production.
443
00:34:20,526 --> 00:34:22,726
Torsten: We're not just
building cars at this facility,
444
00:34:22,828 --> 00:34:24,294
we have to keep
ahead of the game.
445
00:34:24,396 --> 00:34:27,831
That means we always have
to design and create new
cars for our customers.
446
00:34:36,809 --> 00:34:39,876
Narrator: Every year this mega
car plant produces enough cars
447
00:34:39,978 --> 00:34:43,780
to create a traffic jam from
new york to los angeles.
448
00:34:47,553 --> 00:34:51,888
One of the biggest
challenges for mass producing
cars is maintaining demand.
449
00:34:53,425 --> 00:34:55,525
Andrew: The car market is
incredibly competitive and
450
00:34:55,627 --> 00:34:58,095
things are changing
all the time.
451
00:34:58,330 --> 00:35:02,265
Torsten: And to design new
cars and the best cars we need
to have the best facilities.
452
00:35:02,367 --> 00:35:04,901
We also do research and
development processes here
453
00:35:05,003 --> 00:35:08,038
in the headquarters
of volkswagen.
454
00:35:08,240 --> 00:35:10,674
Narrator: They have a
state of the art research
and development center
455
00:35:10,776 --> 00:35:13,810
right here at the
wolfsburg plant.
456
00:35:14,546 --> 00:35:17,314
Andrew: When you're designing
a car there are lots
of different constraints.
457
00:35:17,416 --> 00:35:20,684
Some of them are just the
laws of physics but others are
making sure that whatever it
458
00:35:20,786 --> 00:35:23,854
is you've designed is actually
able to be manufactured.
459
00:35:24,089 --> 00:35:26,756
And that's why it's really
important that the guys in r&d
are talking with the people
460
00:35:26,859 --> 00:35:29,326
who are actually gonna
have to build the thing.
461
00:35:29,595 --> 00:35:32,362
Narrator: Having the
designers and engineers in
close proximity makes the
462
00:35:32,464 --> 00:35:37,100
evolution from concept car to
mass production much faster.
463
00:35:39,004 --> 00:35:43,240
Christopher: Before a car goes
into mass production, design
does have to meet engineering
464
00:35:43,342 --> 00:35:46,743
and at that point, the engineers
get involved and will say,
465
00:35:46,845 --> 00:35:49,446
"right, actually for this
design to become a reality
466
00:35:49,548 --> 00:35:52,516
we're going to need
to do a, b, c."
467
00:35:54,520 --> 00:35:58,555
there is a massive importance
given to testing of prototypes.
468
00:35:58,991 --> 00:36:00,957
Precision down to every
detail really matters.
469
00:36:01,126 --> 00:36:05,529
Having no gaps in the door
and no sounds or no sound
flushes at any point.
470
00:36:06,598 --> 00:36:08,265
Opening and closing doors.
471
00:36:08,367 --> 00:36:11,701
Testing the suspension up and
down in an actual environment.
472
00:36:12,204 --> 00:36:15,205
And that is really critical
in today's environment.
473
00:36:15,474 --> 00:36:20,076
Narrator: Inside one of the
most recent buildings at
the plant is a $110 million
474
00:36:20,179 --> 00:36:26,316
test center that can analyze
new designs five times
faster than its predecessor.
475
00:36:28,787 --> 00:36:32,589
With high volumes of
new models being made,
any improvement can be
476
00:36:32,691 --> 00:36:36,893
very valuable and any
mistake can be disastrous.
477
00:36:37,829 --> 00:36:39,563
Andrew: Computer
simulations are one thing,
478
00:36:39,665 --> 00:36:42,599
but the acid test is to
put it in a wind tunnel.
479
00:36:47,539 --> 00:36:51,908
Alexander: In our original
tunnel we needed up to
30 minutes to load a car.
480
00:36:52,010 --> 00:36:55,345
And now we can manage it
in under five minutes.
481
00:36:58,850 --> 00:37:01,251
Woman: It's directly
in the middle.
482
00:37:01,753 --> 00:37:04,821
Andrew: The wind tunnel at
wolfsburg is an absolute
feat of engineering.
483
00:37:04,923 --> 00:37:06,957
It looks like something
out of the future.
484
00:37:09,194 --> 00:37:11,027
Alexander: This
tunnel is very fast.
485
00:37:11,129 --> 00:37:15,265
We can simulate driving
at 155 miles per hour.
486
00:37:17,336 --> 00:37:19,269
Narrator: Generating this
kind of wind speed requires
487
00:37:19,371 --> 00:37:23,173
a colossal state of the
art 3,000 kilowatt fan.
488
00:37:24,509 --> 00:37:28,211
Anselm: This is our fan,
with a diameter of 26 feet.
489
00:37:28,747 --> 00:37:31,581
This is the heart of
our testing track.
490
00:37:32,584 --> 00:37:34,517
Narrator: The pressure
to maximize performance
491
00:37:34,620 --> 00:37:38,521
is so high that the
company broke the rules.
492
00:37:39,358 --> 00:37:44,828
Volkswagen's reputation was
seriously damaged in 2015
after the company admitted
493
00:37:44,930 --> 00:37:49,499
installing software
in millions of their cars
to cheat emissions tests.
494
00:37:51,270 --> 00:37:55,472
Loretta: Volkswagen knew
of these problems and when
regulators expressed concern,
495
00:37:55,574 --> 00:38:00,076
volkswagen obfuscated,
they denied and
they ultimately lied.
496
00:38:01,513 --> 00:38:04,180
Narrator: The scandal put
top executives in jail and
497
00:38:04,283 --> 00:38:08,918
vw had to pay more than
$30 million in compensation.
498
00:38:11,089 --> 00:38:14,658
Despite this, in 2016
vw became the world's
499
00:38:14,760 --> 00:38:18,361
most successful car
manufacturer by sales.
500
00:38:20,999 --> 00:38:25,535
But building huge
numbers of cars creates
yet another problem.
501
00:38:26,338 --> 00:38:28,271
Christopher: It's really
critical to remember that
502
00:38:28,373 --> 00:38:30,940
the work does not end
at the end of the line.
503
00:38:31,043 --> 00:38:33,843
We don't build cars just
in case we sell them.
504
00:38:33,945 --> 00:38:35,845
You'd overrun the factory.
505
00:38:35,947 --> 00:38:39,082
There's only so much space
available and how much of that
space do you really wanna give
506
00:38:39,184 --> 00:38:41,751
to turn into a parking lot.
507
00:38:41,953 --> 00:38:46,256
You need a really efficient
distribution system to move
the car from the factory to
508
00:38:46,358 --> 00:38:49,225
the customer around the world.
509
00:38:50,562 --> 00:38:53,229
Narrator: A car can roll
off the assembly line and
be delivered to somewhere
510
00:38:53,332 --> 00:38:57,000
as far away as shanghai
at a phenomenal speed.
511
00:39:13,652 --> 00:39:16,586
Narrator: Wolfsburg builds so
many cars that simply shifting
512
00:39:16,688 --> 00:39:20,523
them off the site is
an industry in itself.
513
00:39:21,660 --> 00:39:24,361
Christopher: The
solution is pretty neat
if not challenging.
514
00:39:24,429 --> 00:39:29,132
The same network that brings
in the raw materials brings
the finished vehicles out
515
00:39:29,468 --> 00:39:31,534
and that's principally
the trains.
516
00:39:37,976 --> 00:39:42,045
Oliver: Every working day
about 1,800 cars leave the
factory by freight train.
517
00:39:48,019 --> 00:39:51,721
Narrator: The challenge
is to keep each train's
waiting time to the minimum.
518
00:39:56,027 --> 00:39:58,828
Andrew: Conventionally
you'd use a process
known as shunting,
519
00:39:58,930 --> 00:40:01,564
which is where you bring in
an individual train carriage,
520
00:40:01,666 --> 00:40:03,633
load it up with cars,
then drag it out again
521
00:40:03,735 --> 00:40:07,337
and couple it on to the rest
of the train and you can't
do more than one of these
522
00:40:07,439 --> 00:40:11,574
carriages at a time,
so it's incredibly long
winded and inefficient.
523
00:40:13,445 --> 00:40:17,113
Narrator: Instead,
the wolfsburg factory
has a specially designed
524
00:40:17,215 --> 00:40:20,150
multiple loading bay.
525
00:40:20,752 --> 00:40:23,987
Oliver: We have a big
advantage here, working
with a sliding stage.
526
00:40:24,623 --> 00:40:27,891
It means that we can do
three work processes at once.
527
00:40:29,428 --> 00:40:32,929
Narrator: First, cars are
driven onto an empty carriage.
528
00:40:34,633 --> 00:40:37,967
Then the giant sliding stage
moves the full carriage
529
00:40:38,069 --> 00:40:41,471
directly to the track where
the engine is waiting.
530
00:40:43,675 --> 00:40:47,677
At the same time, cars
are driven onto the
next empty carriage.
531
00:40:48,213 --> 00:40:51,047
Andrew: The upshot of this
basically is that they can
load multiple carriages in
532
00:40:51,149 --> 00:40:54,017
much quicker succession.
533
00:41:01,226 --> 00:41:04,327
Narrator: It enables
super long trains to be
assembled much faster
534
00:41:04,429 --> 00:41:07,430
than with traditional shunting.
535
00:41:08,333 --> 00:41:12,469
Every day around 180 loaded
carriages leave the factory.
536
00:41:16,241 --> 00:41:19,809
But not all customers
want their cars delivered.
537
00:41:25,717 --> 00:41:30,553
Georg: Volkswagen decided,
"okay, let's invite the
people to come here."
538
00:41:31,957 --> 00:41:36,659
and they opened the site for the
customers and for the visitors.
539
00:41:38,463 --> 00:41:40,096
Narrator: Some can even
collect their new car
540
00:41:40,198 --> 00:41:43,099
as soon as it comes
off the assembly line.
541
00:41:44,135 --> 00:41:46,636
Andrew: The customer can
be the very first person
to sit behind the wheel
542
00:41:46,738 --> 00:41:50,039
and drive the car which for
some people is a real thrill.
543
00:41:51,176 --> 00:41:54,777
Narrator: A few cars travel
along a tunnel without their
odometers clocking up a single
544
00:41:54,880 --> 00:41:58,982
mile to one of the world's
most high tech car showrooms.
545
00:42:00,252 --> 00:42:03,520
Andrew: The advantage of these
towers is that you can store
loads of cars but with a very
546
00:42:03,622 --> 00:42:06,489
small footprint on the ground.
547
00:42:06,892 --> 00:42:10,994
Narrator: But there's no
drive ramp, so how do the cars
get to their parking spaces?
548
00:42:16,368 --> 00:42:20,203
Inside each tower is
an automated elevator.
549
00:42:22,774 --> 00:42:27,510
Powered by a pivoting
120 kilowatt motor with
a 7.2 ton counterbalance,
550
00:42:28,046 --> 00:42:32,582
the mobile platform can
lift cars and park them
anywhere in the tower.
551
00:42:37,722 --> 00:42:41,991
It's the fastest automated
high-rise parking
system in the world.
552
00:42:43,295 --> 00:42:45,962
Georg: The vertical
system, it works very fast.
553
00:42:46,064 --> 00:42:52,101
It needs about 40 seconds,
I think, to bring a car
up or bring a car down
554
00:42:52,203 --> 00:42:54,837
and over hand it
to the customer.
555
00:42:56,942 --> 00:42:58,441
Narrator: In manufacturing,
556
00:42:58,543 --> 00:43:01,210
no company can sit
on its achievements.
557
00:43:02,013 --> 00:43:04,948
Volkswagen recently announced
that it intends to invest
558
00:43:05,050 --> 00:43:08,484
$50 billion on new
factory technology,
559
00:43:08,587 --> 00:43:11,988
with a significant amount
going to wolfsburg.
560
00:43:13,458 --> 00:43:16,359
As well as electric cars
and new materials,
561
00:43:16,461 --> 00:43:19,862
they're also developing fully
autonomous warehouse trucks.
562
00:43:21,032 --> 00:43:23,866
Christopher: They are
able to make decisions
effectively for themselves
563
00:43:23,969 --> 00:43:27,637
and they'll pick up material
where it's required,
564
00:43:27,739 --> 00:43:30,273
they'll go to different
stations as required.
565
00:43:30,375 --> 00:43:34,410
These are smarter more
efficient robots than
we've seen before.
566
00:43:36,514 --> 00:43:38,214
Narrator: Whether this
superstructure will go on
567
00:43:38,316 --> 00:43:42,318
to produce 1 million cars per
year, only time will tell.
568
00:43:43,254 --> 00:43:46,489
Christopher: The agenda for
wolfsburg was to really
build a car for everybody
569
00:43:46,591 --> 00:43:48,925
as cheaply as possible.
570
00:43:49,027 --> 00:43:52,996
So you could say that
it began life wanting to
make cars for the people
571
00:43:53,098 --> 00:43:56,265
and now it wants to
make cars for the world.
572
00:44:01,439 --> 00:44:04,741
Narrator: The plant may
have had a dark history,
573
00:44:04,843 --> 00:44:07,710
and more recently been
embroiled in scandal
574
00:44:07,812 --> 00:44:11,047
but with its commitment
to smart technology,
575
00:44:11,149 --> 00:44:14,317
it's still as ambitious as ever.
576
00:44:22,494 --> 00:44:23,760
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